2019 Castello di Querceto - Short Sustainability Report - Sarah Alschner - Project Manager Integrated Report
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Short Sustainability Report 2019 Castello di Querceto Sarah Alschner
THE PMIR PROJECT
The PMIR Project aims at crea ng a new professional iden fied with graduates in Economics and Engineering (in
figure that is the Project Manager of Sustainability par cular management engineering), business and tax
Repor ng. The idea, born as a response to the 2014/95/UE consultants and employees willing to acquire new skills for
Direc ve, represents a significant step forward in raising professional growth within the organiza on.
awareness on the themes of sustainability and on the
The PMIR Project has also some indirect targets such as
benefits of implemen ng sustainable prac ces for all
public and private companies (small, medium and large
organiza ons, regardless of their size.
companies), opera ng in different sectors, including the
The professional figure created by the Project will be able third sector.
to support organiza ons and coordinate the Sustainability
The PMIR Project has been funded under the European
Repor ng process by iden fying economic, environmental
Erasmus+KA2 Ac on Programme.
and social strategic objec ves and monitoring them
through a selec on of a significant KPIs (Key Performance Promoter
Indicators) panel. Estra S.p.A. (ITA)
Therefore, the Project Manager of Sustainability Repor ng Partner
will have a role in connec ng the different business areas University of Siena (ITA)
of a company. The knowledge, competences and skills Chamber of Commerce of Badajoz (ESP)
provided by the training modules of the Project were ITKAM (DEU)
developed following the ECVET methodology and could OpenCom (ITA)
consequently be recognized throughout Europe. BXL Europe (BEL)
Euromasc (NOR).
The PMIR Project addresses a direct target (the future
Project Managers of Sustainability Repor ng) to beTHE COMPANY
and chestnut trees.
Since 1897 Castello di Querceto has been family-run
by the François family, now by the fi h generai on. The castle and the winery build the center of the
The François family is one of the last 21 families in estate. The producing structure is composed by
Chian Classico who maintains the property for warehouses, a modern bo ling room and four
more than 100 years. The loca on in the cellars. A country house and its haylo are
northeastern side of the Chian Classico area, in a seperated from the main structure. They have been
small valley in the comune of Greve in Chian , divided into 10 apartments for the agriturismo.
offers good microclima c characteris cs for the
Therefore the yield of produc on is limited, it goes from 45
main field of ac vity - the wine growing. to 50 hectolitres per hectar for the Chian Classico and from
From the total of 190 hectares land 60 hectares are 35 to 40 hectolitres per hectar for the crus; just the new
vineyards have been planted with a high density and they
planted with vineyards located between 400 and
are able to produce bigger quan es maintaining the best
530 meters above sea level. Most vineyards were
quality.
planted between 1975 and 1985. Within the last
years other 20 hectares have been planted. A special focus is also placed on the grape harvest, which is
done exclusively by hand. Here, vines that do not meet the
In 1924 Castello di Querceto was one of the 33 requirements are sorted out and only the best fruits are used
founders of the Chian Classico Consor um. for wine produc on.
Besides wine, olives are also grown on five hectares.
The remaining hectares are woods, moastly of oak
Values
which is carried on.
Castello di Querceto is family-run since the very beginning.
All employees should feel a sense of belonging and
Therefore the preserva on of tradi on is one of the most
connec on with the family business and be able to iden fy
important drivers of the company. The high quality of the
with its history.
wines is guaranteed by the experience gained over decades,
Castello di Querceto 1Cer fica ons
BRC Cer ficate 'Global standard for food safety issue 8'
Food Standard
IFS Food Standard
Castello di Querceto 2GOVERNANCE
Comment
The companys president is Alessandro François. He is also the president of the Board of Directors and represents Castello di
Querceto, together with his wife Maria Antoine a, at all fairs and major events.
The opera onal business of winemaking is managed by his son and Board of Directors member Simone François.
Year Value (number)
2018 6
2019 6
17% 17%
83% 83%
2018 2019
Number of women in the Board of Directors
Number of men in the Board of Directors
Average age of Board of Directors' members
Board of Directors' annual salary
Year Value (years)
2018 68
2019 68
Year Value (€)
2018 76.850
2019 76.500
HUMAN RESOURCES
Comment
Castello di Querceto 3Number of employees
Number of employees Number of employees by gender
Year Value (number)
2018 25
40% 39%
2019 23 60% 61%
2018 2019
Number of women employed
Number of men employed
Castello di Querceto 4Number of employees by posi on
Number of employees by posi on
9%
4% Managers
Execu ves
17%
Employees
70% Workers
2019
Managers Execu ves Employees Workers
2018 2 1 4 18
2019 2 1 4 16
Castello di Querceto 5Qualifica on
The figure shows the most recent gradua on of the employees. This means that all those with a junior high school diploma have
also completed primary school and those with a high school diploma have followed the complete educa onal path from primary
school.
Number of employees by qualifica on
0%
9%
0% Post-graduate
35% Degree
High school diploma
57% Junior high school diploma
Primary school degree
2019
Post-graduate Degree High school diploma Junior high school diploma Primary school degree
2018 2 0 15 8 0
2019 2 0 13 8 0
Castello di Querceto 6Age
Employees' average age Average age of women employed Average age of men employed
Year Value (years) Year Value (years) Year Value (years)
2018 43 2018 44 2018 42
2019 42 2019 46 2019 41
Number of employees by age
29 years or less 30-50 years 51 years or more
2018 2 15 8
2019 2 14 7
Castello di Querceto 7Contracts
Number of employees by contract (Permanent contract and fixed-term contract)
Permanent contract Fixed-term contract
2018 17 8 Permanent contract
26% Fixed-term contract
2019 17 6
74%
2019
Number of employees on a permanent contract by gender Number of employees on a fixed-term contract by gender
35% 35%
50% 50% 50% 50%
65% 65%
2018 2019 2018 2019
Number of women employed having a permanent contract Number of women employed having a fixed-term contract
Number of men employed having a permanent contract Number of men employed having a fixed-term contract
Castello di Querceto 8Number of employees by contract (full- me or part- me)
full- me contract Part- me contract
2018 25 0 0% full- me contract
2019 23 0 Part- me contract
100%
2019
Number of employees on a full- me contract by gender Number of employees on a part- me contract by gender
NaN% NaN%
40% 39%
60% 61%
2018 2019 2018 2019
Number of women employed having a full- me contract Number of women employed having a part- me contract
Number of men employed having a full- me contract Number of men employed having a part- me contract
Smart working employees
Year Value (number)
2018 0
2019 0
Castello di Querceto 9New employee hires and termina ons
New employee hires New employee hires by gender
Year Value (number)
NaN% NaN%
2018 0
2019 0
2018 2019
New employee hires: women
New employee hires: men
New employee hires by age group
29 years or less 30-50 years 51 years or more
2018 0 0 0
2019 0 0 0
Number of termina ons
Year Value (number)
2018 0
2019 2
Castello di Querceto 10Injuries
Total number of injuries
Year Value (number)
2018 0
2019 0
Castello di Querceto 11Training
The basic trainings concerning security rules (in food production), e.g. Hazard Analysis and Critical Control
Points (HACCP), is for every employee. Some advanced courses are held, most of them for management of
production but also for the tourism part.
Castello di Querceto 12Total number of hours of training Total number of training courses
60 4
50
3
40
30 2
20
1
10
0 0
2018 2019 2018 2019
Castello di Querceto 13Internal climate surveys carried out and their descrip on
2018 2019
No internal climate survey was conducted in 2018. No internal climate survey was conducted in 2019.
Castello di Querceto 14CUSTOMERS
Comment
The main customers of Castello di Querceto are wine importers and retailers in 40 different countries. As wine is the main sales
business all following datas, if not men oned different, are focused on this part.
Objec ves
Customer care is to be expanded in the long term to further strengthen the trust of the customers and its loyalty.
Castello di Querceto 15Customer sa sfac on surveys
2018 2019
No customer sa sfac on survey was conducted. Direct No customer sa sfac on survey was conducted. Direct
concerns and wishes of customers are addressed in personal concerns and wishes of customers are addressed in personal
conversa ons or via e-mail. conversa ons or via e-mail.
Castello di Querceto 16Our Customers
Number of customers
150
Year Value (number)
2018 146
100
2019 147
50
0
2018 2019
Castello di Querceto 17Number of customers by geographic area
1%
0
8% % 11%
11% %
8% 8%
84% 80%
2018 2019
Europe
America
Asia
Africa
Oceania
Number of new customers
Year Value (number) 8
2018 3
6
2019 9
4
2
0
2018 2019
Castello di Querceto 18Sustainable Products
Sustainable products are understood as those that have been cer fied according to e.g. EU standards.
Castello di Querceto has no organic cer fied product but within the cul va on they prefer using organic fer lizers and figh ng
phytopathologies in a natural and integral way or, when needed, with very gentle phyto-medicines.
Number of sustainable products
Year Value (number)
2018 0
2019 0
Castello di Querceto 19Returns, complaints and disputes
Total amount of products returned Number of wri en complaints received Number of disputes fostered by clients
Year Value (number) Year Value (number) Year Value (number)
2018 0 2018 0 2018 0
2019 0 2019 0 2019 0
Collec on of money
Average collec on period
Year Value (days)
2018 118
2019 115
Castello di Querceto 20Contact Channels
Castello di Querceto is in close contact with its customers. The importers and retailers are visited on a regular basis to train
them with the companys wines.
If customers organise events like dinners or tas ngs the company supports them by the presence of representa ves.
2018 2019
The main contact channels with customers are e-mail and The main contact channels with customers are e-mail and
phone. Also trade fairs are important to stay in contact and phone. Also trade fairs are important to stay in contact and
to generate new customers. Per year Castello di Querceto to generate new customers. Per year Castello di Querceto
visited around 10 trade fairs, most of them outside Italy. visited around 10 trade fairs, most of them outside Italy.
Castello di Querceto 21SUPPLIERS
Comment
The majority of Castello di Querceto's suppliers supply the company with goods for wine produc on. As wine is the main sales
business all following datas, if not men oned different, are focused on this part.
Castello di Querceto 22Suppliers' Main Features
Number of suppliers
2019
2018
0 10 20 30 40 50 60
Number of suppliers by type of company
Associa on Coopera ve and Consor um Sole proprietorship Ins tu on Partnership Corpora on Foreign company
2018 0 6 0 49 0 0 0
2019 0 6 0 46 0 0 0
50
45
40
35
30
25
20
15
10
5
0
2018 2019
Castello di Querceto 23Number of new suppliers Year Value (number) 2018 2 2019 3 Castello di Querceto 24
Associa on Coopera ve or Consor um Sole proprietorship Ins tu on Partnership Orpora ons Foreign companies
2018 0 111.000 0 1.556.000 0 0 0
2019 0 106.000 0 1.482.000 0 0 0
1750000
1500000
1250000
1000000
750000
500000
250000
0
2018 2019
Castello di Querceto 25Value of suppliers divided by geographic area
Return and disputes
Number of products returned to suppliers Number of disputes fostered by suppliers against the company
Year Value (number) Year Value (number)
2018 0 2018 0
2019 0 2019 0
Castello di Querceto 26Payments
Average payment period to suppliers
Year Value (days)
2018 105
2019 104
Castello di Querceto 27COLLECTIVITY
Comment
Castello di Querceto is linked to the region and its people by its roots in the region and by the fact that the company is now run
by the fi h genera on of the François Family. Local events were supported in 2018 and 2019.
Objec ves
Castello di Querceto wants to offer young scien sts the opportunity to gain prac cal experience and to use the scien fic
knowledge for the development of the company and therefore aims to implement research coopera ons for the future.
Castello di Querceto 28Website
The website is under construc on and is supported by a new company. Therefore Castello di Querceto has no access to the data
from the previous years.
Number of visits to the website Number of pages viewed in the website
Year Value (number) Year Value (number)
2018 0 2018 0
2019 0 2019 0
1 1
0.75 0.75
0.5 0.5
0.25 0.25
0 0
2018 2019 2018 2019
Castello di Querceto 29Social Medias
Due to the change of the social media manager no exact data is available for the total numbers of followers on Facebook and
Instagram from the years 2018 and 2019. The data which is given refers to the current status.
Total number of followers on Facebook in 2020: 5.479 [29.07.2020]
Total number of followers on Instagram in 2020: 843 [29.07.2020]
Followers on Facebook
6000 1
5000
0.75
4000
3000 0.5
2000
0.25
1000
0 0
2018 2019 2018 2019
Followers on Instagram
800
600
400
200
0
2018 2019
Castello di Querceto 30Sponsorships and dona ons
There has not been any sponsorship. Dona ons were made to support local events.
Number of sponsorships Amount of sponsorships
Year Value (number) Year Value (€)
2018 0 2018 0
2019 0 2019 0
Number of dona ons Amount of dona ons
Year Value (number) Year Value (€)
2018 4 2018 124
2019 2 2019 45
150
100
50
0
2018 2019
Castello di Querceto 31ECONOMICS
Comment
Castello di Querceto 32Main economic and financial values
Total revenues EBITDA EBIT
3000000 700000 300000
2500000 600000 250000
500000
2000000 200000
400000
1500000 150000
300000
1000000 100000
200000
500000 100000 50000
0 0 0
2018 2019 2018 2019 2018 2019
Net income Net financial posi on Fixed assets
Year Value (€) Year Value (€) Year Value (€)
2018 69.214 2018 -8.571.895 2018 10.264.790
2019 17.613 2019 -8.517.280 2019 10.224.027
Net assets
Year Value (€)
2018 4.516.497
2019 4.498.883
Castello di Querceto 33Added value
Gross value added
1500000
Year Value (€)
2018 1.244.676
1000000
2019 1.305.435
500000
0
2018 2019
The distribu on of gross value added
0%
2%
0% Human resources
21%
State and ins tu ons
9% Money lenders
68% Partners/shareholders
Company
Collec vity
2019
Human resources State and ins tu ons Money lenders Partners/shareholders Company Collec vity
2018 601.158 76.154 195.319 0 69.214 124
2019 632.845 84.734 191.499 0 17.613 45
Castello di Querceto 34Investments
The most amount of investments has been for new wineyards. Another part was also invested in the machinery for the bo ling.
Value of total investments
400000
300000
200000
100000
0
2018 2019
Castello di Querceto 35ENVIROMENT
Comment
The 60 hectares of vineyards are divided into twenty-two different fields, everyone placed in the most indicated plot of land,
with the best microclima c characteris cs. The grapes are mostly red, only a li le percentage is composed of white grapes.
The aim of the cul va on is to obtain the best quality maintaining an ecologic produc on. For this reason very short pruning is
made, and grapes are thinned out if necessary. The prefera on is to use organic fer lizers instead of the chemical ones,
figh ng phytopathologies in a natural and integral way or, when needed, with very gentle phyto-medicines.
Harvest usually starts the 25th of September and goes on for one month. The grapes are s ll picked by hand and very carefully
selected.
The olive-groves are divided in different plots with a density of planta on of 400 trees per hectare. Olives are picked-up in
November and they are crushed in a modern frantoio within two or three days, producing the extra-virgin olive oil, another
precious Tuscany product.
Castello di Querceto 36Consump on of the company loca ons
Methane gas is not supplied to the region where Castello di Querceto is located. Therfore the company has to use LPG instead.
Two deposits on the grounds are refilled with LPG on a regular basis. The company required the expansion of building pipelines
for methane gas to the companys proper es but the local administra on is not willing to pay its share of the costs.
Methane Electricity Water
25000 400000
8000
20000
300000
6000
15000
200000
4000
10000
100000 2000
5000
0 0 0
2018 2019 2018 2019 2018 2019
Energy intensity ra o
Value
Year
(kWh/m²)
2018 54
2019 53
Castello di Querceto 37Company vehicles
From the total of nine company vehicles the company owns three company cars and four tractors which are run by diesel and
two fork li s which are run by electricity.
Each forkli truck is recharged is charged twice a week on average. As the energy consump on of the forkli trucks is only a
frac on of the total energy consump on and the consump on per load is not documented it is not possible to provide numbers.
Number of vehicles Average age of vehicles
Year Value (number) Year Value (years)
2018 9 2018 5
2019 9 2019 6
Number of vehicle by type of fuel
22%0% Petrol
Diesel
0%
Methane gas
78% Lpg
Electric
2019
Petrol Diesel Methane gas Lpg Electric
2018 0 7 0 0 2
2019 0 7 0 0 2
Vehicles consump on
0% Petrol
Diesel
Methane gas
Lpg
100% Electricity
2019
Petrol Diesel Methane gas Lpg Electricity
2018 0 32.630 0 0 0
2019 0 31.332 0 0 0
Castello di Querceto 38Energy efficency
2018 2019
No energy efficiency interven ons have been made. No energy efficiency interven ons have been made.
Castello di Querceto 39Waste produced
Most of the waste produced by Castello di Querceto is paper and cardboard.
Within both years about 50 kg per year of recycled paper were used.
Paper consump on Paper consump on per employee
60
Year Value (kg)
50
2018 480
40
2019 450
30
20
10
0
2018 2019
Toner consump on Toner consump on per employee
1
Year Value (number)
2018 30 0.75
2019 30
0.5
0.25
0
2018 2019
2018 2019
Recycled paper is used for office work. The total amount Recycled paper is used for office work. The total amount per
per year is approximately 50 kg. year is approximately 50 kg.
Castello di Querceto 40FINAL COMMENT Castello di Querceto does not pursue an explicit sustainability strategy. It is therefore not possible at this point in me to make a judgement on success. The Sustainability Report serves to take stock of the current corporate situa on with a special focus on sustainability. This report contains the most important aspects of governance, human resources, customers, suppliers, collec vity, economic performance and environment. The company voluntarily reports on non-monetary aspects and thus complies with the 2014/95/UE Direc ve. The disclosure of non-financial informa on can make a significant contribu on to a sustainable global economy by combining long-term profitability with social jus ce and environmental protec on. In order to achieve long-term sustainable development, it is necessary for the company to set itself targets for the respec ve indicators and to review these targets on a regular basis and to adjust its course of ac on.
METHODOLOGICAL NOTE
The report was wri en as part of the Erasmus+ Project Manager Integrated Repor ng (PMIR) Project. Planned was a 10
days visit at the companys headquarters but due to the pandemic all mee ngs and the informa on exchange took place
online.
The structure and graphic representa ons of the report were generated by a system. Distorted graphic representa ons
and incorrect structures are due to technical errors of the system. Only the contents were entered manually.
ACKNOWLEDGEMENTS
I am grateful that I could gain this experience within the PMIR Project at Castello di Querceto. I would like to thank the two
representa ves of the company, Stefania and Lia, very much who helped me a lot in giving me all informa ons needed to
write the report. Although the experience would have been different with a personal visit, I was able to gain many insights
into the company and felt very well looked a er.
My thanks also go to the team of the PMIR project that answered all my technical and comprehension ques ons
throughout the project and helped me to solve emerging challenges throughout the whole project.Short Sustainability Report 2019 - Castello di Querceto 30.07.2020 Sarah Alschner www.pmir.it
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