2019 UPS Domestic Rate and Service Guide - Daily Rates Malaysia E ective November 18, 2018 - UPS.com
Page content transcription
If your browser does not render page correctly, please read the page content below
2019 UPS Domestic ® Rate and Service Guide Daily Rates Malaysia Effective November 18, 2018
1 Area of Service Area of Service West Malaysia – Area of Service within Peninsular FEDERAL TERRITORY Sungai Rambai Temangan Intan Banting Kuala Lumpur Sungai Udang Tanah Merah Jeram Batang Berjuntai Labuan Tanjong Kling Tumpat Kampar Batang Kali Putrajaya Kampong Gajah Batu 9 Cheras NEGERI SEMBILAN PAHANG Kampong Kepayang Batu Arang JOHOR Seremban Kuantan Kamunting Batu Caves Johor Bahru Bahau Bandar Pusat Jengka Kuala Kangsar Beranang Ayer Hitam Bandar Baru Serting Benta Kuala Kurau Behrang Bakri Batu Kikir Bentong Kuala Sepetang Bukit Rotan Batu Anam Gemas Cameron Highlands Lahat Cyberjaya Batu Pahat Gemencheh Genting Highlands Lambor Kanan Dengkil Bekok Johol Jerantut Langkap Hulu Langat Benut Juasseh Karak Lumut Jenjarom Bukit Gambir Kuala Pilah Kuala Lipis Maliam Nawar Jeram Bukit Pasir Labu Kuala Rompin Mamban Diawan Kajang Chaah Lenggang Lanchang Manong Kapar Endau Linggi Maran Matang Kerling Gelang Patah Mantin Mentakab Menglembu Klang Gerisik Nilai Pekan Padang Rengas KLIA Jementah Pedas Raub Pangkor Kota Kemuning Kahang Port Dickson Tanah Rata Pantai Remis Kuala Kubu Bahru Kg Kenangan Tun Dr Ismail Rembau Temerloh Parit Kuala Selangor Kluang Rompin Parit Buntar Pelabuhan Klang Kota Tinggi Seri Menanti PENANG Pengkalan Hulu Petaling Jaya Kukup Siliau Pulau Pinang Sauk Puchong Kulai Titi Ayer Itam Selama Pulau Carey Labis Balik Pulau Selekoh Pulau Indah Layang-Layang KEDAH Batu Ferringghi Seri Manjong Pulau Ketam Masai Alor Setar Batu Maung Simpang Putrajaya Mersing Baling Bayan Lepas Simpang Ampat Rasa Muar Bandar Baharu Bukit Mertajam Sitiawan Rawang Pagoh Bedong Butterworth Slim River Sabak Bernam Panchor Bukit Kayu Hitam George Town Sungai Siput Sekinchan Parit Jawa Gurun Kepala Batas Sungai Sumun Semenyih Parit Raja Jitra Kubang Semang Sungkai Sepang Parit Sulong Karangan Nibong Tebal Taiping Serdang Pasir Gudang Kota Sarang Penaga Tanjung Malim Serendah Pekan Nanas Kuala Kedah Perai Tanjung Piandang Seri Kembangan Pengerang Kuala Ketil Permatang Jauh Tanjung Rambutan Sungai Ayer Tawar Pontian Kulim Simpang Empat Tanjung Tualang Sungai Buloh Rengam Kupang Sungai Jawi Tapah Tanjong Karang Rengit Langkawi Tanjung Bungah Tapah Road Tanjong Sepat Segamat Lunas Tasek Gelugor Teluk Intan Telok Panglima Garang Semerah Merbok Universiti Sains M’sia Temoh Universiti Putra M’sia Senai Pendang TLDM Lumut Senggarang Sik PERAK Trolak TERENGGANU Seri Gudang Sungai Petani Ipoh Trong Kuala Terengganu Simpan Rengam Universiti Utara M’sia Ayer Tawar Tronoh Ajil Skudai Yan Bagan Datoh Ulu Kinta Al Muktafi Billah Shah Sungai Mati Bagan Serai Bukit Besi Tangkak KELANTAN Batu Gejah PERLIS Cukai Ulu Tiram Kota Bahru Batu Kurau Kangsar Dungun Yong Peng Ayer Lanas Behrang Stesen Arau Jerteh Bachok Berus Kaki Bukit Kampung Raja MELAKA Dabong Bidor Kuala Perlis Kemasek Alor Gajah Gua Musang Bota Mata Ayer Kerteh Asahan Jeli Changkat Jering Padang Besar Kijal Bemban Kuala Krai Chemor Simpang Ampat Kuala Berang Durian Tunggal Machang Chenderong Balai Kuala Besut Jasin Melor Enggor SELANGOR Marang Kuala Sungai Baru Pasir Mas Frasers Hill Shah Alam Paka Lubok Cina Pasir Puteh Gopeng Ampang Permaisuri Masjid Tanah Pulai Chondong Gerik Balakong Merlimau Rantau Panjang Hutan Melintang Bandar Baru Bangi Selandar East Malaysia – Area of Service with Sabah & Sarawak SABAH Menumbok SARAWAK Kapit Serian Kota Kinabalu Pamol Kuching Kota Samarahan Sibu Beaufort Papar Asajaya Lawas Song Beluran Penampang Balingian Limbang Sri Aman Bongawan Ranau Baram Lingga Tanjung Kidurong Kota Belud Sandakan Bau Long Lama Kota Marudu Semporna Bekenu Lundu Kuala Penyu Sipitang Betong Matu Kudat Tambunan Bintanggor Miri Kunak Tamparuli Bintulu Mukah Lahat Datu Tawau Dalat Roban Likas Tenom Kabong Saratok Mambakut Tuaran Kanowit Sarikei
2 Domestic Zone Chart Domestic Zone Chart Origin/Destination Start End Interpretation Start End Interpretation 02501 04999 WM Non - Metro 32801 32999 WM Non - Metro 06661 06999 WM Non - Metro 33701 33999 WM Non - Metro 07001 07999 WM Non - Metro 34901 34999 WM Non - Metro 08101 08399 WM Non - Metro 35901 35999 WM Non - Metro 08401 08599 WM Non - Metro 36101 36399 WM Non - Metro 08601 08999 WM Non - Metro 36401 36699 WM Non - Metro 09011 09399 WM Non - Metro 36801 39999 WM Non - Metro 09401 09599 WM Non - Metro 44501 44999 WM Non - Metro 09601 09999 WM Non - Metro 72000 72999 WM Non - Metro 16151 19999 WM Non - Metro 73001 74999 WM Non - Metro 21611 22999 WM Non - Metro 76500 76999 WM Non - Metro 23001 23999 WM Non - Metro 77001 77199 WM Non - Metro 24301 24999 WM Non - Metro 77201 77299 WM Non - Metro 26251 26599 WM Non - Metro 77401 77999 WM Non - Metro 26700 27599 WM Non - Metro 78301 79999 WM Non - Metro 27601 27999 WM Non - Metro 82201 82999 WM Non - Metro 28001 28399 WM Non - Metro 83800 83999 WM Non - Metro 28401 28599 WM Non - Metro 85011 85299 WM Non - Metro 28601 28699 WM Non - Metro 85301 85999 WM Non - Metro 28701 29999 WM Non - Metro 86500 86999 WM Non - Metro 31651 31749 WM Non - Metro 87000 99999 EM 31951 31999 WM Non - Metro All Other Points WM Metro West Malaysia (WM) Zone From WM Metro to WM Metro Zone 1 From WM Metro to WM Non-Metro Zone 2 From WM Metro to EM Zone 3 From WM Non-Metro to WM Metro Zone 2 From WM Non-Metro to WM Non-Metro Zone 4 From WM Non-Metro to EM Zone 5 East Malaysia (EM) Zone From EM to WM Metro Zone 3 From EM to WM Non-Metro Zone 5 From EM to EM Zone 6
3 Determine the Weight and Size Weight and Size Determine the UPS Express Services Billable Weight: Step 1 Step 3 Actual or Dimensional? Determine the Actual Weight: Determine the Shipment Weight: Determining which weight to use in Use a scale to determine the weight of Rates for multiple-piece shipments**, calculating your rate requires that the package. Increase fractions of a weight which include UPS Express Paks and you determine which rule applies. to the next half kilogram. packages shipped to a single receiver Different rules apply depending on on the same day, are based on the the service selected. Step 2 total shipment weight of an individual Determine the Dimensional Weight*: shipment. This means substantial Actual weight is the weight of the package Calculate the cubic size by multiplying savings over single-piece rates. rounded up to the next half kilogram. the length by the width and by the To determine a shipment’s total billable height (each rounded off to the nearest weight, use the greater of each Dimensional weight considers density, whole centimetre) of each package. package’s actual or dimensional weight. which is the amount of space a package occupies in relation to its actual weight. Divide the cubic size of the package Additional Information: by 5,000 to determine the dimensional Weight and Size Limits Billable weight is the weight used to weight in kilograms. Increase fractions • Maximum weight per package calculate the rate. The billable weight will of a weight to the next half kilogram. is 70 kg. be the greater of the package’s actual or dimensional weight. • Maximum length per package Dimensional Weight LxWxH is 274 cm. in Kilograms = Note: 5,000 • Maximum size per package Packages that exceed UPS weight and size is 419 cm in length and limit are not accepted for transportation. L = Length in centimetres girth [(2 x width) + Contact our Customer Service W = Width in centimetres (2 x height)] combined. Representatives for details. H = Height in centimetres • There is no limit to the total shipment weight or number of Irregularly-shaped Packages packages in a shipment. Measure boxes or containers that are not rectangular to determine dimensional weight and whether the package is within H maximum limits. Treat the irregularly-shaped package as if it is in a regular rectangular box. L W Measure the length, width and height of the package from its extreme points. * For import shipments, use the origin country unit of measure and dimensional factor to calculate the Leng dimensional weight. th Height Dimensional weight applies to all international and domestic shipments except shipments using UPS Express Envelope, dth UPS 10 KG Box® and Wi UPS 25 KG Box®. ** Multiple-piece shipment refers to a shipment consisting of packages and/ or documents sent via a single waybill number. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.
4 Services with Additional Charges Additional Charges Services with Contractual UPS FTZ Facilitator® Dangerous Goods Surcharge for Non-Compliance With UPS FTZ Facilitator, importers and Dangerous goods are articles or UPS will, at its sole discretion, charge exporters have the ability to use UPS to substances which are capable of a surcharge of MYR22.20 per package transport shipments in-bond to and from posing a significant risk to health, or MYR238 per shipment, whichever a global Free/Foreign Trade Zone (FTZ). safety or property if not handled is higher, for any costs, expenses, This service is available for shipments and shipped in a proper manner. damages or losses, including but not using UPS Express Saver®. There are various laws, regulations limited to the expense of returning and rules governing the transportation the shipment to Shipper and any This contractual, fee-based service of dangerous goods in Malaysia. additional administrative cost allows the shipment of goods to move incurred by UPS in connection with to or from an FTZ without using other UPS offers a contractual service which any incidence of non-compliance+. transportation providers. Using UPS ensures that your dangerous goods This surcharge is without prejudice * Accessible Dangerous to any other relief or remedy UPS is Goods: Class 1.4 Explosives, as a single source enables importers shipments are handled and shipped Class 2.1 Flammable Gas, and exporters to increase visibility in accordance with domestic regulations. entitled to. Class 2.2 Non-Flammable and tracking, and reduce the The accessible* and inaccessible** Gas in Cargo Aircraft Only chance for errors and costs classification applies, depending on (CAO) quantities, Class 3 Flammable Liquid, associated with utilising multiple Dangerous Goods class. Class 4 Flammable Solid, transportation providers. Dangerous When Wet, Surcharge applies as follows: Class 5 Oxidisers and Importers will choose UPS FTZ Facilitator Organic Peroxides and Class 8 Corrosives. to direct shipments to be delivered, Type of Surcharge in-bond, to a designated FTZ rather than Service (whichever is greater) ** Inaccessible Dangerous being cleared through customs. The fee Goods: Class 2.2 Non- Accessible Inaccessible Flammable Gas in for this service is MYR280 per shipment. Passenger (PAX) and Dangerous Dangerous Limited (LQ) quantities, Goods Goods Exporters will choose UPS FTZ Facilitator Class 6 Toxic and Infectious to ship goods in-bond from an FTZ to an • UPS Express MYR357 per MYR238 per Substances, Class 7 Saver shipment or shipment or Radioactive Material and international destination. The fee for Class 9 Miscellaneous this service is MYR280 per shipment. MYR33.30 per MYR22.20 per Dangerous Substances. package package + “Non-compliance” shall include but not be limited to (a) non- For a detailed listing of UPS acceptable compliance with any UPS classes and commodities of dangerous shipping requirements or goods, please contact our Customer procedures; and (b) any mis-declaration, under- Service Representatives. declaration and falsification made; and (c) any breach of or non-compliance with applicable UPS instructions in relation to packing, labelling, marking, handling, declaration and documentation and any process, in connection with and applicable to the content of the shipments. Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.
5 Services with Additional Charges Additional Charges Services with Non-Contractual Domestic Freight Collect (DFC) Undeliverable Package Electronic Return Label There is no charge for convenient option Return Charge UPS e-mails the label upon your request of Freight Collect billing but this service is Shipments refused by the consignee, to your customer, who then prints the only available to Credit Shipper and Credit or which for any other reason cannot label and applies it to the package. Consignee only. For DFC shipment, the be delivered, will be held, and UPS Fee: MYR5.10 shipper must quote their export credit will attempt to contact the shipper for account number only. further instructions, including return. Print and Mail Return Label Applicable transportation costs plus a UPS prints the label upon your request Declared Value Charge MYR32.60 surcharge per undeliverable and mails it to your customer, who For each shipment over MYR345, you may shipment apply to any return, at the applies the label to the package. purchase additional coverage against loss shipper’s expense. Fee: MYR9.40 or damage at MYR7.20 for each additional MYR345 or fraction thereof. Charges UPS Returns®* Direct Delivery Only for declared value can be billed to the To meet a range of reverse logistics Direct Delivery Only shipments are only shipper, the receiver, or to a third party. needs and simplify the process of delivered to the address on the shipping collecting customer returns, UPS label and may not be rerouted, redirected Saturday Delivery offers a variety of returns services. or delivered to an alternate address. The Delivery of shipments is available at You generate a return label for your shipments are eligible for Hold for Pickup an additional charge of MYR41.80 for each customer, or UPS provides your at UPS Customer Centre, Reschedule UPS Express Envelope or each shipment customer with a label via e-mail Delivery and Return to Sender. This service of UPS Express Paks and packages. or mail. The UPS Returns services is available for residential and commercial This charge will be billed to the party available are: shipments. A fee of MYR6.60 applies to who bears the shipping charges. each package in the shipment. Print Return Label You generate the label and include it in an outbound shipment or distribute separately to your customer, who then applies the label to the package. Fee: MYR3.40 * Only available for customers using a UPS compliant shipping system that produces a smart label. Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.
6 Accessorial Charges Other Additional Charges Additional Handling Charge+ Large Package Surcharge - Currency Conversion An additional handling charge of Minimum Billable Weight (MBW) Charges to a payer’s account in a foreign MYR19.30 per package will apply to the A package is considered a “Large currency will be converted to the payer’s following: Package” when its length plus girth currency using a weekly exchange rate • Any article that is not fully encased [(2 x width) + (2 x height)] combined secured through Major Money Centre in corrugated cardboard, including exceeds 330 cm, but does not exceed Banks, plus an exchange fee equal to but not limited to metal, wood, hard the maximum UPS size of 419 cm. 0.75% of the amount converted. plastic, soft plastic (e.g. plastic bag) or expanded polystyrene foam (e.g. Large Packages are subject to a Address Correction styrofoam). minimum billable weight of 40 kg, An additional charge of MYR38 per at a surcharge of MYR167.20 per package. package or a maximum of MYR134 per • Any cylindrical item, such as a barrel, shipment may be billed to the shipper drum, pail, or tyre, that is not fully An Additional Handling Charge will for unsuccessful delivery because of an encased in a corrugated cardboard not be assessed when a Large Package incorrect address, or if addressed to a shipping container Surcharge is applied. P.O. Box. • Any package with the longest side exceeding 122 cm or its second longest Over Maximum Limits Fee Extended Area Surcharge side exceeding 76 cm UPS small package services do not UPS provides a collection delivery • Any package with an actual weight accept shipments exceeding the following service in extended areas as well as greater than 32 kg weight and dimensions. If in UPS’s urban areas. An additional charge of • Each package in a shipment where the discretion, UPS does accept shipments MYR78 per shipment or MYR1.70 per average weight per package is greater exceeding these maximum limits, an Over kg applies, whichever is greater, for than 32 kg and the weight for each Maximum Limits Fee of MYR167.20 per shipments collected or delivered in package is not specified on the source package will apply to the following: an extended area. For a copy of the document or the UPS automated • Maximum weight per package Extended Area Surcharge points, please shipping system used of 70 kg download from ups.com/my. • Maximum length per package Remote Area Surcharge Look-up Surcharge of 274 cm A charge of MYR88.60 per shipment or For every shipment with a missing or • Maximum size per package of 419 cm MYR1.90 per kg applies, whichever is invalid account number, for the bill-to in length and girth [(2 x width) + greater, for delivery to or collection from party, UPS will perform a “look-up” by (2 x height)] combined an area beyond UPS extended areas tracing the correct account number or which are less accessible for pickups creating a temporary account to bill the and deliveries. For a copy of the Remote consignee or third party. A fee of MYR10 Area Surcharge points, please download per shipment will be billed to the shipper from ups.com/my. for every “look-up” service performed. + UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS’s sole discretion, requires special handling. Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.
7 Accessorial Charges Accessorial Charges Bill Receiver/Freight Collect UPS Carbon Neutral* Refusal Fee Offset the climate impact of your An account number is invalid if it is not shipping with UPS carbon neutral. the correct account number for the bill-to When you select UPS carbon neutral party, or if it is the account number during shipment preparation UPS will for a consignee or third party who fails purchase offsets to mitigate the carbon to pay the shipping charges. A fee of (CO2) emissions associated with the MYR38.50 per shipment will be charged transport of your shipment. for all shipments with an invalid account Fee: MYR2.60 per package number. Fuel Surcharge For information on prevailing fuel surcharges, please refer to ups.com®. Delivery Confirmation Signature Required and Delivery Confirmation Adult Signature Required UPS Delivery Confirmation* services are available prior to the release of your shipment. Both services will require the UPS service provider to request for a consignee’s signature before the delivery of the shipment. However, with the Delivery Confirmation Adult Signature Required service, only an adult (at least 18 years old**) consignee signature will secure the release of the shipment. A surcharge of MYR8.80 and MYR14.30 per shipment will be imposed for Delivery Confirmation Signature Required service and Delivery Confirmation Adult Signature Required * Only available for service respectively. customers using a UPS compliant shipping system that produces a smart label. ** UPS is not liable for inaccurate age assessment as this is solely determined at the discretion of the UPS service provider. Note: Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®. Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.
8 Domestic - UPS Express Saver® Express Saver Rates Rates shown are in Malaysian Ringgit. Shipment Zone Zone Zone Zone Zone Zone UPS Express Saver™ Weight (kg) 1 2 3 4 5 6 For an economical alternative to Envelope 22.20 24.40 30.90 37.30 39.60 40.90 UPS Worldwide Express Saver provides 0.5 22.20 24.40 30.90 37.30 39.60 40.90 money-back guaranteed* delivery 1.0 26.80 33.90 44.70 by end-of-day. 56.10 60.70 64.30 1.5 34.90 42.00 65.30 75.10 81.60 87.50 2.0 44.20 50.20 85.80 93.10 102.50 110.90 2.5 53.70 58.30 106.40 111.10 123.70 134.30 3.0 59.50 65.30 120.20 124.50 137.60 145.80 3.5 65.30 72.40 133.90 137.90 151.60 157.50 4.0 71.00 79.20 147.60 151.40 165.70 169.20 4.5 77.10 86.30 161.30 164.90 179.60 183.10 5.0 82.80 93.40 175.00 178.40 193.60 197.20 5.5 89.80 100.40 188.80 191.80 207.60 211.00 6.0 96.80 107.30 202.60 205.20 221.60 225.10 6.5 103.90 114.20 216.20 218.70 235.70 239.20 7.0 110.90 121.30 229.90 232.20 249.60 253.10 7.5 117.80 128.30 243.70 245.70 263.60 267.20 8.0 124.80 132.90 254.00 256.90 275.30 281.00 8.5 131.90 137.60 264.30 268.00 286.90 295.00 9.0 138.70 142.40 274.60 279.30 298.70 306.80 9.5 145.80 147.10 284.90 290.50 310.20 318.40 10.0 152.80 152.90 295.20 301.70 321.90 330.10 10.5 156.30 157.50 304.30 310.70 331.20 339.50 11.0 159.70 162.10 313.40 319.70 340.60 348.70 11.5 163.40 166.80 322.60 328.70 350.00 358.10 12.0 166.80 171.50 331.70 337.50 359.20 367.40 12.5 170.40 176.10 340.90 346.60 368.70 376.80 13.0 176.10 178.50 350.10 355.50 377.80 386.00 13.5 180.90 181.20 359.20 364.60 387.30 395.50 14.0 185.50 185.70 368.40 373.50 396.60 404.80 14.5 190.20 190.30 377.50 382.50 405.90 414.10 15.0 194.80 194.90 386.60 391.50 415.30 423.40 15.5 198.30 199.50 395.90 400.30 424.50 431.60 16.0 201.90 204.30 404.90 409.40 434.00 439.70 16.5 205.30 208.70 411.90 418.30 443.20 447.80 17.0 208.70 213.40 418.70 427.30 452.50 456.00 17.5 212.40 218.10 425.60 436.30 461.90 464.20 18.0 215.80 222.80 432.50 445.30 471.20 472.50 18.5 219.20 227.40 439.20 452.00 478.20 480.60 19.0 222.80 232.10 446.10 458.80 485.30 488.70 19.5 226.30 236.80 453.00 465.50 492.30 496.90 20.0 229.70 241.50 459.90 472.10 499.20 505.00 * Conditions and restrictions, including the UPS Terms 20.5 234.40 246.10 466.70 478.90 506.30 513.10 and Conditions of Service, apply. For details, please 21.0 239.20 250.80 473.60 485.60 513.10 521.40 contact our Customer Service Representatives or refer to ups.com®. 21.5 243.80 255.50 480.50 492.40 520.20 529.50 22.0 248.50 261.20 487.40 499.20 527.30 537.70 + There is no limit on the weight or number of pages 22.5 253.10 267.10 494.30 505.80 534.10 544.80 you can enclose in an Express Envelope when shipping via UPS Express Saver® service. 23.0 256.60 272.90 501.00 512.60 541.20 551.70 23.5 261.20 278.70 507.90 519.30 548.20 558.70 Note: 24.0 265.90 284.60 514.80 526.10 555.30 565.80 Future Changes – Rates, charges, service explanation, and services are 24.5 270.60 290.50 521.60 532.80 562.30 572.60 subject to change without prior notice. 25.0 275.30 296.30 528.60 539.40 569.20 579.70
9 Rates shown are in Malaysian Ringgit. Express Saver Rates (Continued) Shipment Zone Zone Zone Zone Zone Zone Weight (kg) 1 2 3 4 5 6 25.5 280.00 301.00 535.30 546.20 576.30 586.80 26.0 284.60 304.40 542.20 552.90 583.10 588.00 26.5 289.20 307.80 549.20 559.70 590.20 595.00 27.0 294.00 311.50 556.00 566.40 597.30 601.80 27.5 298.70 314.90 562.90 573.10 604.10 608.80 28.0 303.30 318.40 569.60 579.90 611.20 615.70 28.5 307.80 321.90 576.50 586.60 618.20 622.60 29.0 312.50 325.50 583.40 593.40 625.20 629.60 29.5 317.30 329.00 590.30 600.00 632.20 636.40 * Conditions and restrictions, including the UPS Terms 30.0 321.90 332.50 597.20 606.70 639.20 643.40 and Conditions of Service, apply. For details, please contact our Customer Service Representatives or 30.5 326.60 335.90 603.90 613.50 646.30 650.40 refer to ups.com®. 31.0 331.20 339.50 610.90 620.20 653.10 657.30 + There is no limit on the weight or number of pages 31.5 335.90 342.90 617.80 627.00 660.20 664.40 you can enclose in an Express Envelope when + 31.5 Multiplier shipping via UPS Express Saver® service. 10.60 10.80 19.60 19.90 20.90 21.00 per kg Min Rate 335.90 342.90 617.80 627.00 660.20 664.40 Note: Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.
10 Terms and Conditions Terms and Conditions of Service of Service Effective November 18, 2018 United Parcel Service, which for purposes of these Terms and Conditions (ii) No service shall be rendered in the transportation of any packages or articles shall mean the United Parcel Service entity operating in Malaysia with a value in excess of USD 50,000 (or the local currency equivalent). No (“UPS”) which is engaged in the transportation of small packages (including service shall be rendered in the transportation of any shipment containing “Express Envelopes”) and services incidental or additional thereto. All jewelry (not including costume jewelry) with a value of more than USD shipments are subject to the terms and conditions contained in the UPS Rate 500 per package (or the local currency equivalent), except that if any such and Service Guide (stated at ups.com ® and maintained at local UPS offices, shipment is tendered from eligible origins to eligible destinations set forth the UPS source document for each shipment, and those prescribed by the at ups.com/jewelry, the shipment value may exceed USD 500 but shall not applicable law of the jurisdiction where the shipment originates. be more than USD 2,500 per package (or the local currency equivalent). “Shipper” refers to the party contracting with UPS for services. (iii) No service shall be rendered in the transportation of packages containing any prohibited article listed on the UPS website (ups.com ®), including, There are no stopping places agreed upon at the time of tender of the shipment, but not limited to, articles of unusual value (such as coins, currency, and UPS reserves the right to route the shipment in any way UPS deems appropriate. postage stamps, negotiable instruments (except checks), money orders, unset precious stones, industrial diamonds), and dangerous goods. Refer UPS may engage subcontractors to perform services and contracts both on its to UPS Rate and Service Guide for more information about dangerous goods. own behalf and on behalf of its servants, agents and subcontractors each of Under applicable law, certain goods may only be transported under prescribed whom shall have the benefit of these terms. No such party has the authority conditions. to waive or vary any of these terms. All packages covered under a single UPS Waybill/consignment note (the “UPS Waybill”) shall be considered a single (iv) UPS does not regularly provide service for packages containing live shipment. A shipment may be carried via any intermediate stopping places that animals. UPS will only accept live animal shipments on an exception UPS deems appropriate. basis. Transportation for packages containing live animals is limited, must be prearranged, and as with all other packages, will be provided only Unless otherwise agreed in writing prior to the tender of the shipment, according to the terms and conditions contained in the UPS Rate and the service to be provided by UPS is limited to the pickup, transportation, Service Guide. and delivery of the shipment. The shipper acknowledges that shipments will be consolidated with those of other shippers for transport and that UPS may not (v) UPS does not provide a protective service for the transportation of monitor the inbound and outbound movement of individual shipments at all perishable commodities or commodities requiring protection from heat or handling centers. cold. Such commodities will be accepted for transportation solely at the shipper’s risk for any damage arising from the transportation. Commodities Handled and Restrictions on Service UPS offers transportation of general commodities, as usually defined, subject to (vi) No service shall be rendered in the transportation of any shipment which the following restrictions: is prohibited by applicable law or regulations in Malaysia, or which UPS may determine, in its sole discretion, to be so prohibited. (i) No service shall be rendered in the transportation of any packages or articles with an actual weight of more than 70 kilograms (or 150 lbs) The shipper shall be responsible for the accuracy and completeness of the or exceed 274 centimeters (or 108 inches) in length or a total of 419 particulars inserted in the Waybill and for ensuring that all packages set out centimeters (or 165 inches) in length and girth combined. adequate contact details for the shipper and receiver of the package and that they are so packed, marked and labeled, their contents so described and classified and are accompanied by such documentation as may (in each case) be necessary to make them suitable for transportation and to comply with the requirements of the effective Rate and Service Guide and applicable law.
11 Terms and Conditions of Service Effective November 18, 2018 (Continued) Large Package Surcharge Timely Upload of PLD An additional charge applies for packages that are considered large. A package The Shipper must provide Timely Upload of Package Level Detail (“PLD”) to UPS. If is considered a “Large Package” when its length plus girth [(2 X width) + (2 X timely upload of PLD is not provided, certain UPS services are unavailable, including height)] combined exceeds 330 centimeters (130 inches), but does not exceed the but not limited to Service Guarantee. Timely Upload of PLD as use in these Terms maximum UPS size of 419 centimeters (165 inches). Large Packages shipped are refers to the electronic transmission of all applicable PLD information to UPS at or subject to a minimum billable weight of 40 kilograms (90 pounds). before the time that Shipments are tendered to UPS. PLD includes, but is not limited to, Consignee’s full name, complete delivery address, and Shipment dimensions and An Additional Handling Charge will not be assessed when a Large Package Surcharge weight. is applied. By including the email address of the Consignee or associated addressee in PLD for a Over Maximum Limits Charges Shipment (“PLD Email Address(es)”), the Shipper acknowledges and agrees that UPS Packages that exceed the weight or size restrictions set forth in the Terms and may send notifications related to the delivery of such Shipment to the Shipment’s Conditions of Service (“Items Not Accepted for Transportation”) are subject to one associated PLD Email Address(es) and may use such PLD Email Address(es) in or more of the following additional charges: Over Maximum Weight, Over Maximum accordance with the UPS Privacy Notice in effect at the time of shipping, to the Length, or Over Maximum Size. Such charges apply in addition to all other applicable extent permitted by law. The Shipper warrants that (i) informed and specific charges, including but not limited to the Large Package Surcharge. consent has been secured from the individual associated with each PLD Email Address(es) to receive notifications related to the delivery of such Shipments and Additional Handling Charge for use by UPS of the PLD Email Address in accordance with the UPS Privacy Notice An Additional Handling charge will be assessed for any package that requires special in effect at the time of shipping, to the extent permitted by law and that (ii) the handling, as determined by UPS in its sole discretion, including, but not limited to: PLD Email Address(es) is accurate and is controlled by the Consignee or associated addressee for the Shipment with which it is associated. The Shipper shall defend, (i) Any article that is encased in an outside shipping container made of metal or indemnify and hold harmless UPS, its parent corporation, and affiliated companies, wood; their officers, directors, employees, agents, and their successors and assigns, from and against any and all liability, losses, damages, costs and expenses (including (ii) Any cylindrical-like item, such as a barrel, drum, pail, or tire, that is not fully reasonable legal fees) of any nature whatsoever incurred or suffered in connection encased in a corrugated cardboard shipping container; with damages arising out of or resulting from any breach of the warranties in the previous sentence. (iii) Any package with the longest side exceeding 122 centimeters (or 48 inches) or its second-longest side exceeding 76 centimeters (or 30 inches); Deliveries Attempted Three Times Without Extra Charge Where applicable, if UPS is unable to complete delivery of a shipment, a notice (iv) Any package with an actual weight greater than 32 kilograms (or 70 pounds); will be left at the consignee’s address stating that delivery has been attempted. and Thereafter, a second, and if necessary, a third attempt to deliver the packages will be made without additional charge. (v) Each shipment, where the average weight per package is greater than 32 kilograms (or 70 pounds) and the weight for each package is not specified in UPS may deliver a shipment to the consignee or the consignee’s actual or the UPS Shipping System used. apparent agent or representative or pursuant to consignee’s instructions, to the address or location specified in the UPS shipping system, to UPS reserves the right to assess the charge for any package that, in UPS’s sole any person present at the address or location specified in the UPS shipping discretion, requires special handling. system, to a reasonable alternate address or location, in accordance with trade custom or usage, pursuant to UPS’s driver release procedures. UPS does not limit delivery of a package or shipment to a person specified as the consignee. UPS may use an electronic device to obtain proof of delivery and the shipper agrees that it will not object to UPS relying on a printed copy of this as evidence merely on the grounds that the information concerned is obtained and stored in electronic form.
12 Terms and Conditions Terms and Conditions of Service of Service Effective November 18, 2018 (Continued) Special Handling of Undeliverable Packages; Refused Packages Returned The shipper will be responsible for the reasonable costs and expenses of UPS Shipments refused by the consignee, or which for any other reason cannot (including storage), for such losses, taxes and customs duties as UPS may suffer be delivered, will be held, and UPS will attempt to contact the shipper for and for all claims made against UPS because a package does not meet any of further instructions, including return. If the return of the package is refused by the restrictions or conditions in the Commodities Handled and Restrictions on the shipper, or the package cannot otherwise be returned to the shipper, UPS Service clause above or because of any refusal or suspension of carriage or will retain the package for a reasonable period of time, to be determined in return of a package or shipment by UPS pursuant to these terms. its sole discretion (not to exceed thirty days), and upon exercising reasonable commercial efforts at notifying the shipper, UPS reserves the right to deal UPS will not be liable or responsible for the loss of or damage to any package, with the package thereafter in any manner in its discretion, including but not the contents of which UPS is not authorized to accept, which UPS states it limited to disposal of the package. The shipper will be responsible for payment will not accept, or which UPS has a right to refuse. If UPS suspends service as of all charges, including, but not limited to, forwarding, disposal, or return set forth in these terms, the payer of any transportation charges shall not be transportation charges, as well as any duty and tax, if applicable. UPS will not entitled to a refund. Acceptance for carriage of any package or shipment that be liable for any claims for loss or damage to a package refused by the shipper UPS does not accept for transportation or which shippers are prohibited from on return. shipping, does not constitute a waiver of any provisions of these terms or the terms set forth in the Rate and Service Guide, or on ups.com®. Refusal and Suspension of Service If it comes to the attention of UPS that any package does not meet any of Hold for Pickup and Hold at Location Services the above restrictions or conditions, UPS may refuse to transport the relevant At the time a shipper tenders a shipment to UPS, the shipper may request that UPS package (or any shipment of which it is a part of) and, if carriage is in progress, hold a package at a designated UPS Customer Center for pickup by the consignee. UPS may suspend carriage and hold the package. For each such shipment, the shipper will complete an address label showing the words “Hold for Pickup,” the consignee’s name, telephone number, the name of UPS also reserves the right to refuse to provide service, among other reasons, a contact person, and the full address of the designated UPS Customer Center. In for any package which by reason of the dangerous or other character of its addition, the shipper will apply a UPS Hold for Pickup label below the address label contents may, in the sole judgment of UPS, soil, taint, or otherwise damage on the shipment. other packages or UPS’s equipment, or which is improperly or insecurely packed or wrapped. In addition, UPS reserves the right either to refuse to provide service UPS will hold the shipment at the designated UPS Customer Center and will for any package or to or from any location, or to provide alternative service attempt to contact the consignee at the telephone number shown on the label. arrangements, when, among other reasons, UPS, in its sole discretion, deems that it Shipments not picked up within five (5) business days from the date of arrival will is unsafe or economically or operationally impracticable to provide service. be considered undeliverable. UPS may at its option suspend transportation of any package or shipment Packaging if goods are found not to be acceptable for transportation for any reason It is the responsibility of the shipper to ensure that proper packaging is used and whatsoever, if UPS cannot effect delivery at the third attempt to do so, if the that contents are adequately and securely packed, wrapped and cushioned for consignee refuses to accept delivery, or if it cannot collect amounts due from transportation. The use of UPS-provided packaging (including but not limited to the receiver on delivery. The shipper will be responsible for payment of all materials, supplies and assistance) is not a guarantee that an item is sufficiently charges, calculated in accordance with the then current UPS rates, caused by packaged for transportation. such suspension of transportation, including, but not limited to, forwarding, disposal, or return of transportation charges as well as any duty or tax, if When shipping certain electronic media containing sensitive personal information, applicable. it is recommended that the shipper retain a copy of the data and secure the data on the electronic media through encryption or other technological means. UPS is not liable or responsible for loss of, damage to, or irretrievability of data stored on electronic media, or loss of information.
13 Terms and Conditions of Service Effective November 18, 2018 (Continued) Right of Inspection Missing/Invalid Account Number or Refusal Fee UPS reserves the right, but is not required, to open and inspect any package A processing fee, set forth in the UPS Rates applicable to the shipment in effect tendered to it for transportation. at the time of shipping, will be charged for a missing or invalid account number when the account number is missing or it is not the correct account number for Accuracy of Declarations the bill-to party, or if it is the account number for a receiver or third party who The shipper certifies that all statements and information relating to the shipment fails to pay the shipping charges. In the event of non-payment by the receiver are true and correct. Furthermore, the shipper understands that civil and criminal or third party, the shipper will be billed a refusal fee plus the shipping charges. liabilities, including forfeiture and sale, may be imposed for making false or fraudulent statements. Interruption of Service If UPS is unable to start or continue with carriage of the shipper’s package for Penalties, storage charges or other expenses incurred as a result of an action by a reason beyond its control, the shipper will not be able to claim that UPS is customs and/or any other local authorities or failure by the shipper or consignee to in breach of its agreement with the shipper but UPS will take all steps that provide complete and accurate statements and/or documentation will be charged are reasonably practicable in the circumstances to commence or continue the to the consignee along with any applicable duty or tax. The shipper shall be liable in carriage. the event of non-payment by the consignee. UPS shall not be liable for, and the UPS Service Guarantee shall not apply to, Rates any interruption of service due to causes beyond UPS’s control including, but The effective rates are the UPS Rates published in the effective UPS Rate and not limited to: the unavailability or refusal of a person to accept delivery of the Service Guide for the service selected by the shipper, which apply to the shipper and shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public the package and are in effect at the time of shipping, plus any additional charges authorities acting with actual or apparent authority, acts or omissions of customs or rates for nonstandard service, additional or nonstandard usage, and any other or similar authorities, authority of law, insufficient information provided by a additional charges referenced in the effective UPS Rate and Service Guide, or those customer, the application of security regulations imposed by the government or applicable additional rates set out in any customized contracts. To determine the otherwise applicable to the shipment, riots, a government agency hold, strikes or amount of any charge for UPS service, consult the effective UPS Rates, available at other labor disputes, civil unrest, disruptions of any kind in national or local air or ups.com® and upon request at the local UPS office. ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and information systems, and Payment adverse weather conditions. Unless paid before shipment, all charges must be paid within 7 days of receipt of invoice or within such other period as the shipper may have agreed in UPS Service Guarantee writing with UPS. Unless proved otherwise, an invoice shall be considered for UPS’s on-schedule delivery of shipments for certain services and destinations this purpose to have been received three business days following the date of is supported by a money-back guarantee, as set forth in the Rate and Service invoice. Guide, Details of UPS’s Service Guarantee, including its applicability and limitations, and the corresponding delivery and latest pick up time for the Any payments made by UPS, including but not limited to taxes, duties or other relevant service and destination are as set out on the UPS website levies, on behalf of the shipper, receiver or some other party, shall be due and (ups.com ®) current at the time the goods are accepted for carriage and payable by the shipper on demand. Notwithstanding any billing or payment can also be confirmed by contacting the local UPS office. Where the Service option selected at the time of shipment, the shipper is ultimately liable for and Guarantee operates, and the conditions for the Service Guarantee as set forth in agrees to pay all charges, including where the receiver or third party fails to the Rate and Service Guide are fulfilled, if UPS fails to attempt delivery within the pay any charges which they are due to pay. A late payment fee in the amount applicable time period, UPS will on request, at its option, either refund or credit the set out in UPS’s invoice may be charged on any sums outstanding as of the shipper (or any other person who paid for the carriage) with the shipping charges specified payment due date. This is in addition to any legal rights and remedies (or, in the case that only some of the packages in a multiple package shipment fail available to UPS. to meet the applicable time limit, the proportionate part of the shipping charges relating to those packages), net of any surcharges, Value Added Tax, duties or any taxes and levies. UPS must also be notified in writing or by telephone within 15 calendar days after the scheduled delivery for all Guaranteed Service Refund claims.
14 Terms and Conditions Terms and Conditions of Service of Service Effective November 18, 2018 (Continued) The Service Guarantee does not apply where late delivery results from Responsibility For Loss or Damage noncompliance with the restrictions or conditions in the Commodities Handled Where (and to the extent that) other mandatory national law applies, and Restrictions on Service clause, from the exercise of any lien by UPS in the liability of UPS is governed by and will be limited according to the accordance with these terms, where either the Refusal and Suspension of Service applicable laws. clause or the Interruption of Service clause apply. The UPS Service Guarantee does not apply to (i) packages subject to a Large Package Surcharge or Additional Where other mandatory national laws do not apply, UPS will only be liable for failure Handling Charge; (ii) shipments containing any package that exceed maximum to act with reasonable care and skill and its liability shall be exclusively governed size or weight limits, or (iii) shipments containing any package subject to a Large by these terms and (save in the case of personal injury or death) limited to proven Package Surcharge, Additional Handling Charge, or that exceed maximum size damages up to an amount not exceeding USD 100.00 per shipment unless a higher or weight limits. (iv) any shipments containing Dangerous Goods (DG), or (v) value has been declared by the shipper as hereafter provided. shipments without timely upload of PLD. If the claimant (or any person from whom he derives his right to claim) has For the avoidance of doubt, UPS’s liability under the Service Guarantee is limited caused or contributed to any loss, damage or delay to a shipment or package, to the above and the Service Guarantee does not otherwise constitute any form of any liability UPS may incur in respect thereof (limited as above) may be undertaking or representation that the shipment will arrive by any particular time. reduced or extinguished in accordance with the law applicable to such contributory negligence. UPS may also cancel or suspend the UPS Service Guarantee for any service(s), and for any period of time, as determined by UPS in its sole discretion, and without prior Subject to the provisions of the paragraph stated below, the shipper may obtain notice. for a shipment the benefit of a greater limit of liability than UPS provides under (ii) of the Commodities Handled and Restrictions on Service clause above or Billing Options other mandatory national law. The shipper may do so by declaring a higher value The amount billed includes, but is not limited to, shipping charges, if applicable. for carriage on the Waybill and paying an additional charge as stated in the Rate Unless otherwise restricted under the prevailing laws of Malaysia, UPS provides the and Service Guide. If the shipper declares a higher value for carriage and pays the following selection of payer options: applicable charge, then UPS’s liability shall be limited to a maximum of the declared value for carriage. The value of the goods concerned shall not in any event exceed Bill Shipping Charges to: the limits specified in the Commodities Handled and Restrictions on Service clause. (a) Shipper – The shipper pays all shipping charges. UPS does not offer shippers’ cargo insurance. Shippers desiring cargo insurance or all (b) Receiver – The receiver pays all shipping charges. risk insurance should purchase such insurance from third parties. (c) Third Party – The designated third party pays all shipping charges. This option is subject to the third party having a UPS account. Shipper must UPS shall not be liable or responsible for loss or damage due to acts of God, natural indicate the third party’s name, account number, and country in the disasters, war risks, acts of terrorism, nuclear damage, acts of public authorities appropriate section of the UPS Waybill. acting with actual or apparent authority, acts or omissions of customs or similar authorities, authority of law, the application of security regulations imposed by the Shipper guarantees payment of all charges payable to UPS by the receiver or government or otherwise applicable to the shipment, riots, strikes or other labor third party designated on the waybill. For all shipments where the shipper is disputes, civil unrest, disruptions in national or local air or ground transportation not paying the shipping charges, the shipper must notify the bill payer prior to networks (including, but not limited to, UPS’s transportation network), disruption or shipping, and that option must be indicated on the UPS Waybill in the space failure of communication and information systems, or adverse weather conditions. provided. UPS reserves the right in its sole discretion to request advance payment of shipping charges for any package sent to or from any destination or Save where other applicable mandatory national laws require otherwise, UPS shall origin. not be liable for special, incidental, or consequential damages, including purely economic losses, such as the costs of any alternative means of transport, loss of
15 Terms and Conditions of Service Effective November 18, 2018 (Continued) profits, loss of business opportunities or loss of revenue resulting from loss of use, and is controlled by the consignee or associated addressee for the shipment. arising from any loss of or damage or delay to a shipment or package, whether or The shipper shall defend, indemnify and hold harmless UPS, its parent not a value has been declared as set forth above. corporation, and affiliated companies, their officers, directors, employees, agents, and their successors and assigns, from and against any and all liabilities, UPS shall not be liable for any damages arising from UPS’s inability, failure losses, damages, costs and expenses (including reasonable legal fees) of any or refusal to comply with a request to stop, return or re-route shipment of a nature whatsoever incurred or suffered in connection with damages arising package after tender to UPS. out of or resulting fromany breach of the warranties in the previous sentence. Claims Procedure Entire Agreement All claims against UPS must be filed in writing with UPS as soon as reasonably All shipments are subject to the terms and conditions contained in the UPS practicable and in any event within 14 days of delivery in the case of damage Rate and Service Guide and set out on the UPS website (ups.com ®). The (including partial loss of a shipment) and in the case of delay within 21 days of effective UPS Rate and Service Guide and the description of UPS Services at delivery. In addition, UPS shall have no liability in connection with any shipment ups.com ®, which are incorporated in the UPS Rate and Service Guide; and unless legal proceedings are brought and written notice of them is given to it within the UPS source document for each shipment, together comprise the complete six months after delivery of the goods concerned or, in the case of nondelivery, and exclusive agreement of the parties, except as modified by any existing or within six months from the scheduled date for delivery. This term shall not affect future written agreement between the parties, and may not be contradicted or any rights the shipper may have under applicable mandatory national law. modified by any oral agreement. Data Protection Severability The shipper agrees that UPS and other companies in the UPS group of These terms shall apply to the fullest extent permitted by applicable law. If any companies worldwide, including companies in countries which may not part of these terms is not enforceable, this will not affect the enforceability of have the same level of data protection as the country where the shipment is any other part. presented to UPS for carriage, may use any data provided by the shipper to UPS for management analysis and monitoring, the purchase and supply of customer Governing Law materials, administration of customer accounts and the advertising of services These terms and any contract concluded which incorporates these terms shall and products provided by UPS companies. The shipper may have certain in all respects be governed by the laws of Malaysia. rights under the law to have access to, rectify, and object to the use for direct marketing of, data held by UPS about it. The shipper agrees that by including the e-mail address of the consignee in PLD for a shipment, (“PLD Email Address(es)”), the shipper acknowledges and agrees that UPS may send notifications related to the delivery of such shipment to the shipment’s associated PLD Email Address(es) and may use such PLD Email Address(es) in accordance with the UPS Privacy Notice. The shipper warrants that (i) informed and specific consent has been secured from the individual associated with each PLD Email Address(es) to receive notifications related to the delivery of such shipments and for use by UPS of the PLD Email Address in accordance with the UPS Privacy Notice and that (ii) the PLD Email Address(es) is accurate
ups.com ® Nationwide Toll Free: 1800-1800-88 © 2018 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.
You can also read
Next slide ... Cancel