2020 + Beyond A vision for car retailers - 2019 National Dealer Convention & Expo - AADA Convention
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2019 National Dealer
Convention & Expo
2020 + Beyond
A vision for car retailers
9 - 11 SEPTEMBER 2019
MELBOURNE CONVENTION
AND EXHIBITION CENTRE aadaconvention.com.auAADA 2019 National Dealer Convention & Expo
“The AADA Convention provides dealers
a significant business program that
meets today’s challenges, I highly
recommend attending.
” 2020 + Beyond
— John Conomos AO,
Director, Servco Australia A vision for car retailers
Our industry is changing rapidly, and as car retailers, we need to be
up with that change, if not in front of it. We can have confidence in
the franchise model but we must understand that other factors are
changing, including consumer behavior and how they engage with us.
Dealerships today have two front doors: the conventional one opening
out onto the street, and the online one through which so many potential
customers now enter. Improving our engagement at this juncture will
be a focus of this year’s Convention.
Host
Anjali Rao
Automotive retailers are massive contributors to the national economy.
We create $57 billion in turnover per year, and collect more than $2 Award winning international
billion in taxes. Our relationship with government, and strengthening journalist and chat show host
our ongoing partnership with the manufacturers, with whom our Anjali Rao returns after she was
futures are inextricably linked, are keys to our future prosperity. extremely well received at the
2018 Convention. The former
Sky News and CNN reporter and
There is so much happening around our industry: the Franchise Code anchor charmed all and sundry
“ Never has there been a more important time
to focus on the key fundamentals of our
and the requirement for a mandatory Automotive Code, the need for
gender diversity, succession planning, changes to F&I departments,
with her eloquence, affability,
and professionalism.
business. The AADA Convention provides return on investment and used cars. 2020 + Beyond is almost upon us.
insight into the very best ways to drive The future is now, which is why you cannot afford to miss arguably the
profitability into every aspect of a dealership
operation, every dealer in the country can
“ The AADA Convention is a world class event
and the Expo & Convention program gives the
most important AADA National Dealer Convention & Expo yet.
benefit from the AADA Convention.
” retail automotive industry an abundance of
— Warren von Bibra, Executive Chairman, ”
solutions that will add to your bottom line.
von Bibra Motor Group — Peter Welch, President, NADA
2 3With thanks to our sponsors AADA 2019 National Dealer Convention & Expo
Convention Sponsors From the Chairman & CEO
AADA is indebted to our loyal group AADA has come a long way in the past six years, and we aim to go
of generous sponsors, without whom Principal sponsors even further as we approach the next decade. Speaking with a unified
this important event simply would voice has led to many successes for the retail automotive industry,
not be possible. We thank them and the influence we as a group now wield in the corridors of power is
for their ongoing support and look a tribute to the hard work and dedication of your AADA secretariat.
forward to continuing to grow our
relationships into 2020 + Beyond. As always, the AADA 2019 National Dealer Convention & Expo is the
most significant event of our year. It is a time when car retailers from
Terry Keating all over the country come together to discuss the issues confronting
Supporting Associations Platinum sponsors us, and learn how to improve ourselves and our businesses from the
AADA Chairman
best minds and leaders. I look forward to catching up with as many of
you as possible in September.
Terry Keating
It is always a challenge putting together a program for an event of
the scale and ambition of an AADA National Dealer Convention &
Expo, but our team has once again delivered the goods.
Gold sponsors Our panel sessions and workshops are tailored to address the issues
facing modern car retailers, from gender diversity, to F&I operations,
return on investment, and the crucial development of a mandatory
Automotive Code and what that means for you as franchisees. It’s a
Supporting International Associations James Voortman top quality program that we are extremely proud of and believe
AADA CEO you can benefit from enormously, so I really do hope to see you all in
Melbourne in September.
James Voortman
4 5Contents
AADA 2019 National Dealer Convention & Expo Tickets
Theme & Host
From the Chairman & CEO
P 03
P 05
“ The AADA Convention is a world class
event, it gives international attendees an
insight on the Australian market, and it is
Open Day - Monday an event you would not want to miss.
”
Expo Open Day Event P 08 — Shen Jinjun,
Sales Team Event P 09 Chairman, China Automobile
Dealers Association
Day 01 - Tuesday
AADA Auto-IT Opening Breakfast P 10
AADA General Session P 12
AADA Keynote Session P 15
AADA Business Workshops (Tues & Wed) P 16
“ The AADA Convention is Australia’s must
attend auto industry event. Attending this
Day 02 - Wednesday event will improve your operations and
AADA MotorOne Breakfast
AADA Carsales Luncheon
P 18
P 20
pay significant dividends.
”
—D
avid Martin,
AADA Special Presentations P 22
International Trainer, Markee Group
General Information
Schedule P 24
2019 Ticketing & Hotel Information P 26
Contacts P 27
6 72020 + Beyond Melbourne Convention and Exhibition Centre AADA 2019 National Dealer Convention & Expo Tickets
Expo Open Day Event Sales Team Event Sales Team
Event Pricing
1 Person
$99 (inc GST.)
Team of 10
$790 (inc GST.)
Influencing customers today, in 2020 + Beyond Date
Simon Bowkett
Director, Symco Training Mon 9 September 2019
Is your sales team ready for 2020 + Beyond? Time
Today’s car consumer averages 16 hours 42 minutes of research 7:00pm - 8:30pm
In an exciting new initiative, AADA is introducing a before they contact a dealership. They often know more about the
free Expo Open Day to more fully share the knowledge, car they intend to purchase than the average salesperson. Tired Please register at
technology and products developed to drive success in How to register sales scripts don’t work with educated customers. aadaconvention.com.au
the modern automotive dealership.
The Expo Open Day is a free event, Everyone knows that digital disruption is challenging the sales process
Dealers, managers, staff, allied industry professionals, but attendees are required to register. further reducing margins and dehumanising the buying process posing
and anyone else associated with the retail automotive To do so, visit the website: a real threat to dealerships. This Sales Team Event will enlighten and
industry are sure to take plenty from this free opportunity aadaconvention.com.au educate with immediate results.
to visit the 2019 Expo.
Date
Simon Bowkett will take your team through the process of essential
The Expo is always the hub of activity at any AADA Mon 9 September 2019 sales fundamentals. These fundamentals work because dealers still Proudly supported by
Convention, with the displays, demonstrations and need well-trained, motivated humans in the process. He will show
explanations of new and innovative products, services Time your team how to engage today’s car consumers effectively.
and technology, specifically designed to improve
the operations and bottom line of dealerships and 1:30pm - 7:30pm In this high energy, entertaining sales workshop Simon Bowkett will
their various departments. Be sure to register to take take your team on a journey that will deliver the essential tools a
advantage of this fantastic opportunity. modern sales person needs to prosper in 2020 + Beyond.
8 92020 + Beyond Melbourne Convention and Exhibition Centre AADA 2019 National Dealer Convention & Expo
AADA Auto-IT
Opening Breakfast
Tuesday 10 September 7:00am
The AADA Auto-IT Opening Breakfast is the traditional AADA Convention
opener. It is the first gathering of delegates, when we come together
and focus on the agenda for the days ahead. AADA and Auto-IT strive to
present informative and entertaining speakers, and this year we have two.
The Hon. Adem Somyurek MLC is the Victorian Minister for Local
Government & Small Business. A Member of Parliament since 2002,
the Turkish-born 51-year-old has previously held the role of Minister
for Small Business, Innovation and Trade.
Guest Guest
The Hon. Adem Somyurek MLC Sir Murray Rivers (Bryan Dawe)
Sir Murray Rivers QC is the creation of one of Australia’s greatest-ever
political satirists, Bryan Dawe. Known for his long-time collaboration with The Hon. Adem Somyurek MLC Bryan Dawe is known for his
the late, great, John Clarke, Bryan is one of the sharpest, most respected holds a Master of Arts in Policy extensive work on A Current
and admired comedic minds in Australia. and Politics, a Bachelor of Arts Affair and The 7:30 Report and
in Politics and Sociology and an is a highly awarded Australian
Associate Diploma in Business writer, actor, comedian and
With Sir Murray Rivers QC, he provides a hilariously clever, insightful, Studies (Accounting). In his third political satirist and a songwriter,
slice of political wit so politically incorrect it will annoy or satisfy in equal term in Parliament, (2010–2014) photographer and social activist.
measure. No one of either political persuasion escapes unscathed. This is he was promoted into the Shadow For the past seven years Dawe
political satire the way only Bryan – er, Sir Murray – can deliver. Ministry of the Daniel Andrews-led has been Chair of ‘Common
Labor opposition. Upon election to Fate’, a not for profit organisation
his fourth term (2014–2018) and supporting the reconciliation work
The man who has delivered speeches such as Looking back to the the election of the Labor Party in of Aboriginal leaders Pat Dodson
future - Looking forward to the past is the perfect appetite whetter Victoria, Mr Somyurek was sworn and Paul Briggs. He is a long-
for our 2020 + Beyond theme. in as Minister for Small Business, time supporter of the fight for a
Innovation and Trade. Palestine homeland.
Proudly supported by
10 112020 + Beyond Melbourne Convention and Exhibition Centre AADA 2019 National Dealer Convention & Expo
AADA General Session INDUSTRY PANEL - The Franchise Code
and what it means for Franchised Dealers
INDUSTRY PANEL -
Gender Diversity in Dealerships
Tuesday 10 September 9:30am
AADA long pushed for an industry-specific Automotive Women make up more than 50 percent of the population.
Code, and had a win last year when both the Federal Statistics show they play a leading role in 85 percent of
Government and Opposition agreed to introduce one. vehicle purchases. Yet rarely is that reflected in dealership
This is crucial for our industry as we seek to strengthen personnel. This panel will discuss the importance of
The AADA General Session is the the relationship between dealer and manufacturer into gender diversity in the workforce, and how to achieve it.
cornerstone of any AADA Convention. the future. This panel will examine the ramifications.
It is where we deliver the report
card on how and what the AADA has
achieved over the past 12 months,
where it stands today, and where it
is aiming in the future. It is a policy
and position statement on the issues
we are facing, and how we plan to
AADA Opening Statement Disruption: Revolution or Evolution
tackle them.
James Voortman Andy Koblenz David Blackhall Maria Townsend Andrea Culligan Rebecca Frizelle
AADA CEO EVP Legal & Regulatory Affairs, Panel Host HWL Ebsworth Lawyers Panel Host Frizelle Sunshine Automotive
Leaders of our industry from AADA,
& General Counsel, NADA
as well as invited guests, present their
Throughout the last year the AADA David Blackhall has been at Andrea is a highly
take on the current state of play, and
have represented Australia’s franchised With the rise of ride-sharing, subscription the forefront of the push awarded businesswoman,
outline their strategies for building for
new car dealers in numerous industry, models, and the approach of autonomous for a Retail Automotive entrepreneur and mentor.
the future. government and regulatory inquiries. vehicles, where does the car as we know it Code. David’s passionate She has built multi-million
fit in the world today and into the future? belief in the need for such dollar businesses, both in
This year we have compiled a program Submissions on behalf of AADA a code was vital in winning Australia and abroad, after
of industry panels, filled with experts include effects of the Banking Royal Andy Koblenz will present the results of politicians to the cause. beginning her working life
and leaders in their fields, to discuss Commission and its impact on the point of research commissioned by NADA into Andy Koblenz in her father’s dealership. Stefanee Lovett
the key questions and main challenges sale exemption status, add on insurance the attitudes of various demographic NADA Mercurius Consulting
that will end up confronting the retail changes, pre budget submissions on groups towards the personal vehicle,
automotive industry as we head into LCT and tariff removals, data sharing including how they currently use the car,
2020 + Beyond. and ongoing work on the development and how they plan to in the future.
of an industry franchise code through
a regulatory impact statement and The research showed disruptors have
participation in the parliamentary inquiry. a long way to go before replacing the
traditional model of car ownership.
James Voortman will report to the AADA Mr Koblenz will speak about disruption,
members the secretariat’s initiatives on sharing his belief that the traditional
Proudly supported by Evan Stents James Sturgess Edwina Gilbert Raelene Murphy
these advocacy matters including policy model of automotive dealerships has a HWL Ebsworth Lawyers Macpherson Kelley Phil Gilbert Motor Group Stillwell Motor Group
challenges that 2020 + Beyond will bring. fair way to go before being replaced.
12 132020 + Beyond Melbourne Convention and Exhibition Centre AADA 2019 National Dealer Convention & Expo
AADA Keynote Session
Tuesday 10 September 3:30pm
Chairman’s Address Keynote Address
Terry Keating Mark Cameron
AADA Chairman Managing Director, Jaguar Land Rover Australia
Now into his fourth year as AADA Chairman, Terry Keating is as Mark Cameron took on the role of leading the iconic British
passionate as ever about the future of the retail automotive trade. company in Australia in July 2018. He began his automotive career
with Ford in Glasgow, where he spent nearly 11 years in various
Join us at the His annual Chairman’s Address is a ‘state of the nation’ speech
outlining his perspective on the health of our industry, and its
positions, including Sponsorship & Events Manager, and Sales
& Marketing Manager.
Pentana Solutions prospects going forward. After four decades as a dealer himself,
he understands the desires and concerns of the modern car He spent three years as Marketing Manager of Mazda Motor
Expo Luncheon seller as well as anyone. Company UK, and another three years as Sales Director, before
moving to Jaguar Land Rover as Brand Experience Director,
Terry is a strong industry advocate, having served as a President Global Marketing.
Tuesday 10 September 12:30pm
of MTA-NSW and Director of the MTAA. Terry was a dealer in
A highlight of the AADA National Dealer Tamworth for 40 years, Chair of the Ford National Dealer Council When he took up the role, Mr Cameron stated, “My focus will
Convention & Expo every year is the 2000 to 2007 and Chairman of the BMW National Dealer be on exciting our customers through world class products
Pentana Solutions Expo Luncheon, Council in 1998 and 1999. and services and providing a stable and profitable long-term
which follows the AADA General business for our partners.”
Session on Tuesday.
Proudly supported by
Proudly supported by
14 152020 + Beyond Melbourne Convention and Exhibition Centre AADA 2019 National Dealer Convention & Expo
AADA Business Workshops
Tuesday 10 September & Wednesday 11 September
Do you build towards a Connecting a multi What are customers Driving F&I excellence Create a winning How employee turnover
succession plan for the next generational workforce really seeing before they in 2020 digital platform is killing your profit
generation or do you sell now? Lisa Fogarty & Kelly McAuliffe get to your showroom? Ann Cawkwell & Chris Smith Laura Pestell &
Mark Westcott Richard Dicello Ian McLean Jeremy Fultheim
Managing the future means Learn how to use your own
This interactive presentation will influencing it – to do that we This session will identify key Pre-purchase, purchase first-party website data, Retention is vital to dealership
challenge you to consider your three- must understand our workforce. areas that matter most to and post-purchase are key inventory, and employ digital profitability. Understand
year business vision. A structured Understand how to attract, engage Australian car purchasers - areas of F&I. Assess yourself marketing to create a digital the critical areas of talent
question session to look at the and connect a diverse workforce, before, during and after a sale against best practice, consider platform that will convert management, employee
dangers, opportunities and current and the importance of connection - and how to align consumer process enhancements and more buyers. retention and learn best
strengths for both outcomes. in an intergenerational workforce. and dealer priorities. identify strategies for 2020. practice for future success.
Service: Used cars: Structuring your Removing friction: Maximising your The evolution of Time value of money
The missing millions dealership to effectively meet Becoming a consumer- fixed operations sales mobility: Global trends for used cars
John Startari today’s consumer needs centric dealership & systems and what it means for Rohan Meyer
Ren Blanning Ted Bergeron, Paul Balbo Scott Stein Australian dealers
The service department is now & Joe Perkins Mathew McAuley Time is the critical factor
more important than ever for dealer Profitability in 2019 – evolving from With new car sales margins in the success of the used
profitability and viability. As front- the outcome focussed, lagging 99 percent of consumers so tight, maximising revenue Learn the key areas of mobility, vehicle department – time
end volumes stay flat and margins indicator retailing of yesterday, to decide what car they’ll buy in fixed operations plays a including consumer attitudes to prepare for sale, time to
continue to decline, it’s time to activity centric management to meet before entering a dealership. massive role in profitability. to alternative ownership and market, sell and deliver
maximise back end potential. the needs of today’s consumer. But will they buy it from you? Learn from one of the best. autonomous vehicles. the vehicle.
16 172020 + Beyond Melbourne Convention and Exhibition Centre AADA 2019 National Dealer Convention & Expo
AADA MotorOne
Breakfast
Wednesday 11 September 7:00am
Adelaide anaesthetist Dr Richard Harris SC OAM was enjoying
a holiday in June last year when he heard the news that the
boys’ ‘Wild Boars’ football team was trapped deep in the
Tham Luangcave.
He immediately abandoned his holiday and rushed to assist.
He entered the cave to assess the boys’ health and stayed with
them for three days, earning worldwide praise for his courage
and self-sacrifice.
Guest
Dr Richard Harris SC OAM
Dr Harris, who is internationally renowned for his cave rescue
expertise, was specifically identified by British divers and The Adelaide anaesthetist’s role
requested by the highest levels of the Thai government to join in the rescue earned him joint
the rescue. He calmed and comforted the children, prioritised Australian of the Year honours,
their order of evacuation according to health status and was alongside fellow rescuer Dr Craig
one of the last people out of the cave. Challen. A cave diver with over
30 years’ experience, he has also
worked on medical assistance
Don’t miss this remarkable story of heroism. teams in natural disasters in
the Pacific region and taken
part in Australian Aid missions
to Vanuatu.
Proudly supported by
18 192020 + Beyond Melbourne Convention and Exhibition Centre AADA 2019 National Dealer Convention & Expo
AADA Carsales
Luncheon
Wednesday 11 September 12:00pm
AADA welcomes the (Retired) Former Governor-General of the
Commonwealth of Australia, General The Honourable Sir Peter
Cosgrove AK, MC.
A man who has served his country through decades in the armed
services receiving the Military Cross in Vietnam in 1971 and rose
to prominence in 1999, when as Major General Cosgrove he served
as commander of the international force in East Timor during the
peacekeeping mission as part of the nation’s transition to independence.
Guest
General The Honourable
Sir Peter Cosgrove AK, MC was Australia’s Chief of Army from 2000
Sir Peter Cosgrove AK, MC
to 2002, then Chief of the Defence Force from 2002 to 2005, before
retiring as a full General. In 2006, he led the Queensland Government
taskforce of rebuilding communities damaged by Cyclone Larry in the In a military career spanning four
north of that state. decades, General The Honourable
Sir Peter Cosgrove AK, MC is
He was named as Australia’s Governor-General in January 2014, and highly decorated, including the
was created a Knight of the Order of Australia on 28 March 2014, the Knight of the Order of Australia,
Military Cross, National Medal,
same day he was sworn in as Governor-General. Centenary Medal, Member of the
Order of Australia, and Companion
Sir Peter Cosgrove AK, MC is one of the greatest living Australians. of the Order of Australia. He was
Universally respected and admired for his leadership and humanity, also awarded Australian of the Year
he will speak about his work and his country in an address that is in 2001, and has been honoured by
New Zealand, Tonga, and Timor-
sure to be wide-ranging, informative, educational and engrossing. Leste.
Don’t miss this extraordinary event.
Proudly supported by
20 212020 + Beyond Melbourne Convention and Exhibition Centre AADA 2019 National Dealer Convention & Expo
AADA Special Presentations
INDUSTRY PANEL - Dealership F&I: 2020 + Beyond INDUSTRY PANEL - ROI: 2020 + Beyond
F&I departments have been under siege for a few years, Return on investment is what any business strives for,
Wednesday 11 September 2:30pm with inquiries by ASIC and ACCC regulatory reviews to but with dealership ROI falling to as low as 0.4 percent
these crucial income generators. Our panel consisting in the second half of 2018, these are tough times.
of the leaders of two major finance companies and two This expert panel will provide some real solutions you
major insurance companies will discuss the ramifications, can start to put in place tomorrow to ensure a better
including potential changes to point of sale exemptions. ROI in 2020 + Beyond.
The AADA Convention is the chance for us to address the issues facing our
industry, employing the best minds and leaders in their fields to tackle the
challenges we need to meet in order to prepare for the future.
Special guest Devin Daly, founder of SpinCar, will highlight what a valuable
and powerful tool a dealership website can be. He will explain why dealer
websites are not put to best use and how you can tailor yours to increase
enquiries, and ultimately, sales. Chris Mandile Michael Winter Dale McCauley Graeme Stewart
Panel Host Allianz Australia Panel Host Gasmak Motor Group
We have assembled two engaging panels of experts in finance and insurance, Automotive Shopper Engagement:
and return on investment, to discuss the current state, changes, and future Lessons from eCommerce Leaders A Director of Deloitte Motor
Industry Services, Chris has Dale has over 17 years
prospects in these important areas. Devin Daly
worked extensively across of retail motor industry
CEO SpinCar
the automotive landscape experience and is a partner
These sessions are essential viewing for dealers wanting to understand the as a senior executive. His at Deloitte Motor Industry
challenges and opportunities in these crucial facets of dealership operations. In a world where Netflix, Amazon, and 10 years with Honda, as Services. He specialises
even Walmart.com provide consumers Senior Manager Sales, in consulting, training and
Proudly supported by
with hyper-personalised experiences, covered OEM branded business advisory services
dealers are behind the curve. Often, Malcolm Tilbrook
finance and insurance. to the motor industry in Wade von Bibra
dealer websites provide the same static Eric Insurance
the Asia Pacific region. von Bibra Motor Group
experience to consumers whether
they are a teenage driver or a retiree.
As we approach the third decade of
the twenty-first century, it is time to
understand dealerships have two front
doors: the traditional one opening onto
the street, and the virtual one that is the
first impression of your dealership for John Chandler Peter Jones
the vast majority of consumers. Toyota Financial Services Nissan Financial Services
Digital marketing and merchandising Debbie Clark Mark Woelders
expert, Devin Daly, will show dealers Nepean Motor Group Motorama Group
how they can use their own first-party
Phil Waugh
website data to create personalised
St.George Bank
digital experiences that will convert
& Bank of Melbourne
more buyers.
22 232020 + Beyond Schedule AADA 2019 National Dealer Convention & Expo Schedule
Open Day Monday 09 September Day 02 Wednesday 11 September
Time Title 12:30PM AADA Pentana Solutions Expo Luncheon Time Title 12:00PM AADA Carsales Luncheon
Guest: General The Honourable
1:30PM - AADA Expo Open Day 2:00PM AADA Business Workshops (concurrent) 7:00AM AADA MotorOne Breakfast
Sir Peter Cosgrove AK, MC
7:30PM Guest: Dr Richard Harris SC OAM
Workshop 1 - Do you build towards a succession
7:00PM - AADA Sales Team Event: Influencing plan for the next generation of dealer or do you 2.30PM AADA Special Presentations
9:00AM AADA Business Workshops (concurrent)
8:30PM customers today, in 2020 + Beyond sell now? Automotive Shopper Engagement:
Speaker: Simon Bowkett Speaker: Mark Westcott Workshop 5 - Time value of money for used cars
Lessons from eCommerce Leaders
Speaker: Rohan Meyer
7.30PM AADA Expo Open Day Closes Speaker: Devin Daly, SpinCar
Workshop 2 - Service: The missing millions
Speaker: John Startari Workshop 6 - Driving F&I excellence in 2020 Industry Panel:
Speakers: Ann Cawkwell & Ian McLean Dealership F&I: 2020 + Beyond
Day 01
Workshop 3 - Connecting a multi generational Host: Chris Mandile, Deloitte
workforce Workshop 7 - Create a winning digital platform
Panel: John Chandler, Michael Winter,
Tuesday 10 September Speakers: Lisa Fogarty & Kelly McAuliffe using inventory, websites & digital advertising
Peter Jones, Malcolm Tilbrook, Phil Waugh
Speaker: Chris Smith
Workshop 4 - Used cars: Structuring your
Workshop 8 - What are customers really seeing Industry Panel: ROI 2020 + Beyond
dealership to effectively meet today’s
Time Title before they get to your showroom? Host: Dale McCauley, Deloitte
consumer needs
Speaker: Richard Dicello Panel: Graeme Stewart, Wade von Bibra,
7:00AM AADA Auto-IT Opening Breakfast Speaker: Ren Blanning
Mark Woelders, Debbie Clark
Guests: The Hon. Adem Somyurek MLC, 10:30AM AADA Business Workshops (concurrent)
Minister for Local Government & Small Business 3:30PM AADA Keynote Session AADA Closing Statement
and Sir Murray Rivers (Bryan Dawe) Chairman's Address Workshop 9 - How employee turnover is killing Speaker: James Voortman, AADA CEO
Speaker: Terry Keating, AADA Chairman your profit & how to break the cycle
9:30AM AADA General Session Speakers: Laura Pestell & Jeremy Fultheim 6:00PM AADA Expo Closes
AADA Opening Statement Keynote Address
Speaker: Mark Cameron, Managing Director, Workshop 10 - The evolution of mobility: Global
Speaker: James Voortman, AADA CEO
Jaguar Land Rover Australia trends and what it means for Australian dealers
Disruption: Revolution or Evolution Speaker: Mathew McAuley
Speaker: Andy Koblenz, EVP Legal & Regulatory 5:00PM AADA St.George Networking Event
Affairs, & General Counsel, NADA Workshop 11 - Maximising your fixed operations
6:00PM AADA Expo Closes sales & systems
Industry Panel: The Franchise Code and what Speaker: Scott Stein
it means for Franchised Dealers
Host: David Blackhall, AADA Workshop 12 - Removing friction: Becoming a
Panel: Evan Stents, Maria Townsend, consumer-centric dealership
Andy Koblenz, James Sturgess Speakers: Ted Bergeron, Paul Balbo
& Joe Perkins
Industry Panel: Gender Diversity in Dealerships
Host: Andrea Culligan, Deloitte
Panel: Edwina Gilbert, Rebecca Frizelle,
Stefanee Lovett, Raelene Murphy
24 252020 + Beyond Melbourne Convention and Exhibition Centre AADA 2019 National Dealer Convention & Expo Contacts
All you need to know about
AADA 2019 Convention & Expo
CROWN METROPOL
MELBOURNE
Delegate Fees
The Crown Metropol is part of the
Expo Open Day#
Crown Hotel Group and features an
FREE unparalleled luxury hotel experience
with modern and unmistakably
Member Delegate Pass (Dealer)* stylish accommodation.
$795 Experience style and luxury accommodation in the heart of Melbourne’s
Additional Member Delegate Pass CBD in a Luxe Room. Leave the world behind in your 33sqm private
(Dealer)^* sanctuary with heavenly beds and spacious work desk. The cleverly
$495 designed bathroom carefully maximises your sense of space with an
oversized shower, large vanity and privacy screen.
Industry Delegate Pass*
$1,195 Room rate per night #
Please refer to website for full terms & conditions.
#
$290 Key Contacts
International Delegate Pass*
$895 SPE
NCE
Catered Events~
RS
$49
T
per event excluding FREE -
YARRA RIVER
Expo Luncheon 10/09/19
Sales Team Event Patrick Tessier Shelly Scott Linda Millard
NE & RE
KI
$99 per person
NG
O UR ION NT Convention Director Convention Manager Reservations Manager
S
B T E
ME
ME
EL EN C
W
CRO POL
$790 per sales team of 10 M NV ION
AY
CL A
TRO URNE
LBO
WES O T
C IBI
WN
T GA patrick@aadaconvention.com.au shelly@aadaconvention.com.au register@aadaconvention.com.au
REN
TE F H
WY EX
#
Free Expo Open Day pass requires registration and only provides +61 412 685 857 +61 3 9576 9944 +61 3 9576 9944
DON
access to the Expo on Monday 09/09/19 from 1:30pm to 7:30pm.
* Includes Sales Team Events. ^Additional Member Delegate Pass
ST
registrations are $495 and no booking limits apply. General enquiries: Email info@aadaconvention.com.au or contact the Convention Office on +61 3 9576 9944
~ Catered event bookings cannot be made on site and close
12-noon 06/09/19. All prices inc GST.
26 272019 National Dealer Convention & Expo Register at aadaconvention.com.au
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