4finance Investor Presentation - Autumn 2019

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4finance Investor Presentation - Autumn 2019
4finance Investor Presentation

Autumn 2019
4finance Investor Presentation - Autumn 2019
Disclaimer
While all reasonable care has been taken to ensure that the facts stated herein are accurate and that the forecasts, opinions and expectations contained herein, are fair and reasonable, no representation
or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information, or opinions contained herein. Neither 4finance
nor any of 4finance`s advisors or representatives shall have any responsibility or liability whatsoever (for negligence or otherwise) for any loss howsoever arising from any use of this document or its
contents or otherwise arising in connection with this document. The information set out herein may be subject to updating, completion, revision, verification and amendment and such information may
change materially.

This presentation is based on the economic, regulatory, market and other conditions as in effect on the date hereof. It should be understood that subsequent developments may affect the information
contained in this document, which neither 4finance nor its advisors are under an obligation to update, revise or affirm.

The distribution of this presentation in certain jurisdictions may be restricted by law. Persons into whose possession this presentation comes are required to inform themselves about and to observe any
such restrictions.

The following information contains, or may be deemed to contain, “forward-looking statements”. These statements relate to future events or our future financial performance, including, but not limited to,
strategic plans, potential growth, planned operational changes, expected capital expenditures, future cash sources and requirements, liquidity and cost savings that involve known and unknown risks,
uncertainties and other factors that may cause 4finance’s or its businesses’ actual results, levels of activity, performance or achievements to be materially different from those expressed or implied by any
forward-looking statements. In some cases, such forward-looking statements can be identified by terminology such as “may,” “will,” “could,” “would,” “should,” “expect,” “plan,” “anticipate,” “intend,”
“believe,” “estimate,” “predict,” “potential,” or “continue,” or the negative of those terms or other comparable terminology. By their nature, forward-looking statements involve risks and uncertainties because
they relate to events and depend on circumstances that may or may not occur in the future. Future results may vary from the results expressed in, or implied by, the following forward-looking statements,
possibly to a material degree. All forward-looking statements made in this presentation are based on information presently available to management and 4finance assumes no obligation to update any
forward-looking statements.

                                                                                                                                                                                                          2
Presenting team

            Oyvind Oanes                                 Paul Goldfinch                        James Etherington
        Chief Executive Officer                       Chief Financial Officer               Head of Investor Relations
     Oyvind combines experience of leading         Prior to joining 4finance Paul was CFO   James has over 15 years of experience
     Fintech consumer banking platform,            of the Corporate and Investment Bank     in capital markets advice within
     Numbrs, with nearly two decades of retail     Division of Sberbank, Russia’s largest   investment banking (Morgan Stanley,
     banking across Europe, including building a   Bank. He has also held a number of       RBS and Renaissance Capital) and then
     consumer finance business for GE Capital      senior roles at UBS, including EMEA      investor relations (Head of IR with
     in Russia, leading the turnaround of          Regional Head of Accounting and          Ecobank, the largest sub-Saharan
     Austria’s Bawag PSK’s retail business and     Controlling, and COO/CEO of UBS Bank     African bank). James has been Head of
     running Raiffeisen’s multi-country online     Russia. Paul graduated from the          IR for 4finance for the last 4 years, and
     bank ZUNO. Oyvind has a Business              University of Auckland in New Zealand    has been involved in EUR, SEK and
     Economics degree from the BI Norwegian        and commenced his career with KPMG       USD bond issues. James graduated
     Business School, an MA in Management          and Citibank before moving to Europe.    from Cambridge University with an MSc
     from the University of Stavanger and an                                                in Natural Sciences (Physics).
     MSc in Marketing from the University of the
     West of Scotland.

                                                                                                                                        3
Topics

• Business overview

• Strategy: evolving and broadening the business model

• Regulatory overview

• Financial performance

• Funding strategy and summary

                                                         4
Current business snapshot
                     Founded in 2008, 4finance today is one of the largest digital consumer lending groups in Europe

                                                                                                                                                                                           Founded / HQ in Latvia with Active
                                                                                                                                                                                              Operations in 14 Countries

                                                                 €7+ BN                                   ~740,000                                                 5
                                                                    Online Loans issued                           Active customers(1)                     Main lending products
                                                                since establishment in 2008

                                                                      ~84%                                         >70%                                   ~2,750                             EU-Licensed Banking Subsidiary
                                                                                                                                                                                          Enabling Deposit-Taking and Passporting
                                                                                                                   Of customers apply                     Full-time staff, of which
                                                               Returning customer business(2)
                                                                                                                 via their mobile phones                    ~1,350 in TBI Bank

                                                                €213 MM                                            €27 MM                                        52%
                                                                     H1 2019 Interest income                          H1 2019 Pre-tax profit              H1 2019 Cost to income ratio
                                                                                                                                                                                              Access to Debt Capital Markets
                                                                                                                                                                                                 Credit Ratings (B2/B+) (3)

                                                               €551 MM                                        €176 MM €459 MM
                                                                    H1 2019 Net receivables                             H1 2019 Equity                    H1 2019 Public traded debt(3)

Notes:
(1) Active customers represents online lending customers with open loans that are up to 30 days past due. Includes 0.4 MM active TBI Bank customers.
(2) Issuance volumes to online customers who have returned (i.e. taken out and repaid at least one loan).
(3) Includes principal and accrued interest, net of buybacks; the issuer of the bonds, 4finance S.A. is an indirect subsidiary of 4finance Holding S.A.
                                                                                                                                                                                                                                5
Multi-product offering
             4finance markets a variety of convenient financial solutions to serve its customers in a continuously evolving landscape

                                                                                                           Lending Products                                                                                                             Deposit Products

                                               Single                                  Instalment                         Line of Credit /                             Point of                           SME Loans
                                            Payment Loan                                  Loan                              Credit Card                                 Sale                              (Bank Only)                         Bank                      Non-Bank
  Typical Amount                       €200 to €400                           €500 to €1,500                        €400 to €600                           €300 to €800                           ~€30k ABL(5) (Bulgaria)           €100,000 state guarantee     ~€5,000 limit
                                                                              €1,000 to €3,000 (‘near-                                                                                            ~€150k ABL(5) (Romania)           limit
                                                                              prime’)                                                                                                             ~€15k cash loans

  Payment Type                         Single payment including               Repayment in fixed                    Minimum monthly                        Repayment in fixed                     Credit line loans (with bullet    At maturity                  Annual or at maturity
                                       the principal repayment                monthly instalments with              repayment and flexible                 monthly instalments                    payment) - repayment in
                                       and loan fee                           amortising principal                  additional repayment                                                          fixed monthly instalments

  Term                                 Up to 30 to 65 days                    Typically 3 to 48 months              Open-ended revolving                   Up to 1 to 5 years                     12 months to 48 months            Current accounts and term    Current and term deposits
                                       depending on the market                depending on the market               credit line                            depending on the market                (up to 60 months)                 deposits (up to 3 years)     (up to 2 years)

  Pricing                              Monthly interest rates:                Annual interest rates:                Monthly interest rates:                Annual interest rates:                 Annual interest rates:            Annual interest rate: 0.5%   Annual interest rate: 5.5%
                                       5% to 35%                              20% to 100%                           ~3% (credit cards)                     30% to 50%(4)                          ~11% to ~31%(6)                   to 4.5%                      to 8.1%
                                                                                                                    3% to 15% (online LoC)                                                                                          Deposits in EUR, USD,
                                                                                                                    10% to 20% (MTP)                                                                                                BGN and RON

  Markets                              9 markets(1)                           11 markets(2)                         7 markets(3)                           Bulgaria, Romania                      Bulgaria, Romania                 Bulgaria, Romania and        Sweden
                                                                                                                                                                                                                                    passported activity in
                                                                                                                                                                                                                                    Germany
                                             ‘Near-Prime’ Instalment Loans in Bulgaria (TBI),
                                              Romania (TBI), Lithuania, Spain and Sweden

Notes:
(1) Single Payment Loan: Argentina, Bulgaria, Czech Republic, Finland, Lithuania, Mexico, Poland, Slovakia, Spain.
(2) Instalment Loan: Armenia, Czech Republic, Denmark, Finland, Latvia, Poland; ‘Near-Prime’ Instalment Loan: Bulgaria (TBI), Lithuania, Romania (TBI), Spain, Sweden.
(3) Line of Credit / Credit Card: Bulgaria (TBI), Finland, Latvia, Romania (TBI); Minimum-to-Pay (MTP): Armenia, Denmark, Latvia, Sweden.
(4) Plus insurance income for TBI, the annual interest rates are rates which TBI applies over the requested loan amount and over the insurance premium (insurance premium is capitalized and becomes part of the loan principal).
(5) ABL: asset backed loan.
(6) Range based upon annual interest rates of 11% for ABL (Bulgaria) loans and 30.6% for cash online loans in Romania.                                                                                                                                                                        6
Overview of online lending process
 Integrated and largely automated IT platform covering all steps of the customer life cycle with access to key predictive data

                       Marketing                                           Application                                      Underwriting

         • A diversified multi-channel and data-driven          • Prospective customer applies online or        • Within a few seconds, proprietary systems
          marketing and acquisition strategy                     through a smartphone application                pull data, determine creditworthiness and
         • Sophisticated in-house marketing and digital hub     • Simple, convenient, transparent pricing and    accept or reject
          with best-in-class technology                          application process (‘UX’ optimized)
         • Low customer acquisition costs achieved through
          discipline
                       Collection                                           Servicing                                          Funding

        • Well-staffed, local, in-house debt collection       • ~500 in-house specialists provide support in    • Customer executes legally binding loan
         team                                                  local language across all markets of operation    agreement online and the funds are advanced
        • Strong recovery rates                               • Key performance indicators constantly            within a few minutes
        • Full regulatory compliance with no controversial     monitored to improve service and enhance         • Entire disbursement process built around
         debt collection practices                             retention                                         customer experience to ensure satisfaction
        • External agencies used for 90+ DPD collections

                                                                                                                                                               7
Robust credit scoring systems
            4finance maintains a large proprietary database with valuable data enabling the development of an advanced scorecard and
                                                         adjudication system for approvals

                                                                                                                    Main Loan Applications (H1 2019)
                     Proprietary Database
                                                                                                                                    Online SPL(1)                      Online IL                    TBI Bank Consumer
                     20+ MM loans issued
                     45+ MM applications reviewed                                                                           1.67 MM                            0.23 MM                             0.41 MM
                                                                                                                                       Applications                    Applications                        Applications

                                                                                                                               59%                    41%        26%                  74%            48%                  52%
                     Highly Developed Scorecards
                     • 51 credit risk scorecards, including 29 application scorecards
                                                                                                                          0.98 MM                0.68 MM      0.06 MM           0.17 MM           0.20 MM           0.21 MM
                     • 10 debt collection and 3 fraud scorecards                                                            Returning               New       Returning             New           Returning             New
                                                                                                                            Customers             Customers   Customers           Customers       Customers           Customers
                     • Automated scorecard dashboards updated on a daily basis

                     External Data Sources                                                                                   78%                      19%      53%                    20%          63%                    32%
                                                                                                                           Acceptance            Acceptance   Acceptance         Acceptance       Acceptance         Acceptance
                                                                                                                              Rate                  Rate         Rate               Rate             Rate               Rate
                     35+ credit bureaus and multiple other data sources including
                     social security agencies
                                                                                                                                      €273 MM(2)                       €65 MM(2)                           €123 MM

                                                                                                                              84% of loans are issued to returning customers                (3)

Notes:
(1) Reflects the reclassification of SPL products that have recently been reconfigured to LoC products in line with the evolving local markets
(2) Total value of online issued loans in H1 2019 (main loans)                                                                                                                                                             8
(3) Issuance volumes to online customers who have returned (i.e. taken out and repaid at least one prior loan)
Strong collection capability
  Key highlights                                                                                    High Quality International Partners

  • Well-staffed local in-house debt collection team in all
    markets
  • Collection of payments delayed up to 90 days past
    maturity mainly handled in-house
  • Best-in-class and highly automated collection process
    (automated dialers)
  • Cooperation with external debt collection agencies in all                                       Collection Process Overview
    markets to increase efficiency through fair competition
  • Pro-active management of NPL portfolio with increased
    use of ad-hoc and forward flow debt sales as standard                                                 Early Collection                            Late Collection                                 Recovery
    collection tools                                                                                               In-House                               Mainly In-House                       Debt Collection Agencies
  • Strong recovery rates (1)
  • Full regulatory compliance, no controversial debt                                                               1 to 30                                    31 to 90                                     90+
    collection practices                                                                                              Days                                        Days                                      Days

  • Customer satisfaction and collections efficiency is
    paramount                                                                                       • Highly automated with customer            • Partially automated phase               • A feasible loan repayment
                                                                                                      reminders processed by IT systems                                                     restructuring plan is made available
                                                                                                                                                • Further phone calls are made (similar
                                                                                                                                                                                            (typically not exceeding 12 months)
                                                                                                    • Phone calls to encourage full               to early collection phase)
                                                                                                                                                                                            were appropriate

        90%+ 80%+
        Average recovery rate of the full               Collected by in-house team
                                                                                                      repayment, offering the customer a
                                                                                                      repayment schedule or a loan
                                                                                                      extension
                                                                                                    • After a grace period of 3-5 days, delay
                                                                                                                                                • Reminder letters sent by mail and
                                                                                                                                                  email
                                                                                                                                                • Early transfers to external debt
                                                                                                                                                  collection agencies are performed if
                                                                                                                                                                                          • Increasing use of ad-hoc and forward
                                                                                                                                                                                            flow debt sales as standard collections
                                                                                                                                                                                            tools

         principal within two years after                     within 30 days                          interest is calculated on a daily basis                                             • Good attitude toward these customers
                                                                                                                                                  more efficient
                     maturity                                                                         and varies depending on local interest
                                                                                                      rate cap restrictions

Note:
(1) Due to (i) loan ticket size being small and (ii) significant potential negative impact on the                                                                                                                             9
customer’s credit score relative to the small amount of debt
Strategy: evolving and broadening the business model

                                                       10
Evolving and broadening our business model

                 Segments

         Prime

      Young
 Aspirational                   A multi-segment, multi-product,
                                  consumer credit specialist
                                                                        1        Optimise
  Near-Prime
                                         2                              2        Diversify & Grow

  Sub-Prime                 1
                                                                      Products

  Illustrative
                      SPL        IL      LOC    CC     Insurance       Housing
                                      POS                          Auto
                                                                                                    11
Evolution of product mix
    Net receivables by product (1)                                                                       Interest income by product (1)

                       €323m                                  €551m                                                         €183m                              €213m
   100%                                                                                                  100%
                                                                10%                                                                                                 6%
                                                                           SME (Bank)                                           19%
                           29%
                                                                15%
                                                                                                                                4%                                 31%
    75%                                                                                                   75%
                           3%                                              Point of Sale

                                                                                                                                                                   12%
    50%                                                         48%        Instalment loans
                                                                                                          50%

                                                                                                                                77%
                           68%                                             Line of Credit / Cards

    25%                                                          6%                                       25%                                                      50%
                                                                           Single Payment Loans
                                                                22%

     0%                                                                                                    0%
                     30 Jun 2016 *                           30 Jun 2019                                                     H1 2016                             H1 2019

                       Online                          Bank and online,
                      sub-prime                          near-prime
                         only                           and sub-prime
                                                                                              Note:
* Date chosen to reflect the composition of loan portfolio                                    (1) Reflects reclassification of "Vivus" brand products in Sweden (from January 2016), Denmark (from January 2017)
immediately prior to purchase of TBI Bank
                                                                                              and Armenia (from launch in July 2017) to Lines of Credit
                                                                                                                                                                                                               12
Recap of strategic focus areas in 2019
                  1    Optimise                                      2    Diversify & Grow

• Relentless execution in European online markets in    • Creation of new “4finance Next” unit to drive near-
  shorter-term products                                   prime lending and partnership opportunities

• Further cost optimisation, efficiency gains and       • IT strategy revised to give more efficient support for
  automation                                              core markets, and local flexibility for smaller ones

• Grow instalment loan and line of credit business in   • Launch pilots of funding projects including with TBI
  selected markets                                        Bank and our external securitisation platform

• Review growth opportunities in smaller markets (eg    • TBI Bank growth and execution of next generation
  partnerships in Mexico)                                 digital lending strategy

• Adapting products to regulatory changes in Latvia
  (Jan and Jul 2019) and Finland (Sep 2019)

                                                                                                                   13
Near prime market tests: Lithuania, Spain & Sweden
         Lithuania (2016)                                Spain (2017)                               Sweden (2018)
   “Evolve existing product                     “Partner-led distribution”                   “New product & brand on new
         and brand”                                                                               4finance platform”

        30%-60% APR                                    24%-40% APR                                  20%-40% APR

    •   Strong brand profile of existing        •   Partnered with Fintonic, personal    •   First product designed on new IT
        Instalment loan product, with ‘trust’       finance manager App with 450k            platform
        levels close to bank brands                 active customers
                                                                                         •   Clear niche in €2,000 - €5,000
    •   Evolved product in mid-2016 post        •   30% of Fintonic users in near-           ticket size with tenor up to 4 years
        regulation                                  prime/sub-prime segments, allowing
                                                    highly targeted campaigns            •   Build on existing strengths:
    •   €500 → €1,000 avg. ticket size
                                                •   Response rate and acceptance rate           •   Modern, innovative brand
    •   2 year → 4 year tenor                       both >75%                                   •   Simple application
    •   ~80% → ~45% avg. pricing                •   €3,000 avg. ticket size                     •   Fast online decision and
    •   €16m net portfolio at 30 Jun 2019       •   22 months avg. tenor                            disbursement

                                                •   Now issuing c.€2m per month          •   Compliant with new regulations

                                                                                                                                    14
TBI Bank: strong performance & benefits for broader group
Highlights of H1 2019                                                   Interest Income                  Focus areas in 2019
                                                                        €m

• Strong financial contribution and well capitalised                                 +7%        39
                                                                                                         “Next generation digital lender” strategy
                                                                             36
   •   Interest income up 7% year-on-year to €39m
   •   Net profit after tax of €10m                                                                      • Expand e-Commerce online POS offering
   •   18.7% RoAE on well capitalised equity base                                                        • Launch Mobile App
   •   20.7% capital adequacy ratio (all tier 1) at end June
                                                                                                         • Gradually optimise/modernise branch network
• Delivering growth in loan portfolio at low funding cost                                                  and improve cost efficiency
   •   Loan portfolio evenly mixed between Bulgaria and Romania         H1 2018              H1 2019     • Further lending growth
   •   3% YTD growth in net receivables
   •   30% average yield on net portfolio                               Net receivables by product       Broader group initiatives
                                                                        €m
   •   Average all-in deposit cost of funds of 1.6% in H1 2019
                                                                                     +3%      271
                                                                             263                         • Funding online lending via TBI balance sheet
• Several strategic initiatives implemented
                                                                             SME              SME        • Centre of excellence for POS across the
   •   Current accounts provided with loans in Bulgaria, enabling            Cards            Cards
       ‘continuous scoring’ for additional lending                                                         group
   •   Developed e-Commerce product, a market first
                                                                             POS              POS        • Optimise Vivus business in Bulgaria
   •   Diversified SME business away from asset backed lending                                           • Continue to develop payments capabilities
   •   Passported deposit license to Germany to secure access to             Cash             Cash       • Dividend payments commenced in March
       Raisin platform                                                       loans            loans
                                                                                                           2019
   •   Purchased first c. €1m portfolio of Polish instalment loans in
       September 2019                                                        2018          30 Jun 2019

                                                                                                                                                      15
Regulatory overview

                      16
Sustainability through good governance and responsible lending
 Operating as a mainstream consumer finance                     Developing meaningful and constructive
 business                                                       regulatory relationships
   • “Bank-like” policies and procedures with strong              • Ensuring we understand the regulatory arc
     compliance function
                                                                  • Helping regulators and legislators gain a solid
   • Continued investment in AML, GDPR and other strategic          understanding of our business
     compliance priorities
                                                                  • Ensuring we have a seat at the table
   • Robust corporate governance with strong Supervisory
                                                                  • Contributing to EU Consumer Credit Directive
     Board
                                                                    consultation process
   • Increasingly regulated by main financial supervisory
     authorities
                                                                Responsible lending: putting customers first
   • Diversification of portfolio and consequent reduction of
     reliance on single payment loans                             • Offering simple, transparent and convenient products

   • Clear corporate values and code of conduct                   • Continuous improvements in credit underwriting

   • Listed bond issues with quarterly financial reporting        • Ensuring products are used appropriately
                                                                  • Working to ensure customers have safe landings when
                                                                    they signal difficulties

                                                                                                                           17
Regulatory update, ongoing changes
                                                                                                         Engagement & business
                         Current                      Proposed                      Status
                                                                                                              adaptation
                 • 25% APR cap                • N/a                        • New legislation in force    • Products adapted, with
  Latvia         • Marketing restrictions                                    as of July 2019               voluntary fast disbursement
                                                                                                           fee
                                                                                                         • Positive initial customer
                                                                                                           response

                 • 20% interest cap           • N/a                        • New legislation in force    • Products adapted, with ‘mini-
  Finland        • Limits on fees and                                        as of September 2019          instalment loan’ on new
                   extensions                                                                              platform & voluntary fast
                                                                                                           disbursement fee

                 • Non-interest fees 25%      • Non-interest fees of 10%   • Draft proposed end June     • Contributed to EC review
  Poland           fixed and 30% annual         fixed and 10% annual         2019                          process
                 • Consumer protection        • Polish FSA regulator       • Currently in EC referral    • Ongoing consultation
                   regulator                  • Six month                    until end September
                                                implementation period      • Polish elections mid-
                                                                             October

                 • No interest or fee caps    • Early stage political      • Licensing applications to   • Active contribution to political
 Denmark         • Licensing regime, led by     discussion on additional     be submitted by end           consultation process ongoing
                   Danish FSA                   regulation                   2019
                                                                           • No draft regulation or
                                                                             timetable currently

Continued focus on responsible lending, including EU consumer credit directive consultations
                                                                                                                                              18
Financial performance

                        19
Summary of six month 2019 results
                                                                                              Interest Income                      Adjusted EBITDA
• Solid performance in second quarter. Stable quarterly revenue, Adjusted                     €m                                   €m
  EBITDA up 13% QoQ, with highest quarterly PBT for two years
                                                                                                                   Quarter-on-quarter
• H1’19 interest income down 13%, Adjusted EBITDA of €62.5m, down 16%                                   +0.4%    106.9                         +13%
                                                                                               106.5                                                   33.1
  year-on-year                                                                                                                          29.4
    •   Reduction in interest income largely attributable to products and/or markets that
        were rationalised during 2018
    •   Interest coverage ratio for H1’19 of 2.1x (full covenant calculation ratio of 2.7x)
    •   Post-provision operating profit of €31.0m, vs. €40.8m in H1’18 (impacted by
        significant post IFRS 9 debt sales income in H1’18)

• Interest income highlights by market and product                                            Q1 2019           Q2 2019             Q1 2019           Q2 2019
    •   Solid performance in key online markets (Denmark, Poland, Spain) and TBI Bank
    •   Stable contribution of instalment loan interest income quarter-on-quarter                                        Year-on-year
    •   TBI Bank increasing its own online operations and transfer of vivus.bg operations      245.4    -13%     213.4                  74.2    -16%
                                                                                                                                                       62.5
• Continued progress on cost reduction
    •   Year-on-year reduction in costs of 17%

• Strong operating cashflow and robust cash position
    •   Operating cashflow before movements in portfolio & deposits of €110m
    •   Full repayment of $68m August 2019 bond maturity from cash on hand
                                                                                              H1 2018           H1 2019             H1 2018           H1 2019
• Overall stable risk performance
    •   Overall gross NPL ratio of 17.9% (from 19.4% in December 2018)
    •   Net impairment/interest income at 28.4% for H1’19 (vs 25.8% in H1’18)

See appendix for definitions of key metrics and ratios
                                                                                                                                                                20
Interest income – remains well diversified

      Interest income by country                                                                        H1 2019 interest income: €213m
                                  245.4                -13%
         €240m

                                                                          213.4    Other *          Latin America   3%
                                                                                   Mexico
         €200m                                                                     Argentina        Other Europe         8%
                                                                                   Armenia
                                                                                   Slovakia
         €160m                                                                     Czech Republic         BG/RO                      20%
                                                                                   Romania
                                                                                   Bulgaria
                                                                                                           Spain                    19%
         €120m                                                                     Spain
                                                                                   Poland
                                                                                   Denmark                Poland                           27%
          €80m                                                                     Sweden
                                                                                   Finland
                                                                                   Lithuania             Nordics              15%
                                                                                   Latvia
          €40m
                                                                                                          Baltics        8%

           €0m
                                H1 2018                                 H1 2019

* Other represents countries exited during 2018 (Dominican Republic and Georgia)                                                                 21
Operating cost drivers
                                                                                                                  Total operating costs (1)
   • Operating costs down 17% year-on-year                                                                        €m
             •   H1’19 cost/income ratio at 52.2% compared to 53.6% in
                                                                                                                         58%    58%                  58%
                 H1’18                                                                                            70.0                                                                                                          60%

                                                                                                                                                                    54%
             •   2017 costs in bar graph do not include capex that would                                                                 53%                                  53%                52%        52%       52%
                 have been expensed under more conservative approach                                              60.0                                   5.4
                                                                                                                                                                     3.7               49%                                      50%
                                                                                                                                                                               3.3
                 from 2018                                                                                               3.1    3.4
                                                                                                                                                         10.8                                     1.5
                                                                                                                                            3.7                     10.1
             •   Some cost reduction effect from IFRS 16, with €2.4m of                                           50.0                                                         9.8      1.6
                                                                                                                         8.0    9.9
                 costs in H1’19 effectively moved to D&A and interest                                                                                                                             11.2                          40%
                                                                                                                                            10.8                                                            10.7      11.7
                                                                                                                                                                                       10.7
                 expense lines
                                                                                                                  40.0
             •   Q2’19 costs include annual TBI Bank state deposit
                 guarantee fund payment of €1.0m                                                                                                                                                                                30%

                                                                                                                  30.0
   • Cost efficiency projects ongoing with focus on cost/income ratio
                                                                                                                                                         47.8       47.2      45.9                                              20%
             •   Friendly Finance integration fully complete                                                             44.5   43.6
                                                                                                                                                                                                  41.0
                                                                                                                  20.0                      39.7                                       38.7                 39.2      38.6
             •   Continued headcount reduction of 14% year-on-year
             •   Lower above-the-line marketing spend due to efficiency                                           10.0
                                                                                                                                                                                                                                10%

                 savings from econometric modelling (seasonal increase
                 in Q4’18 as expected)
                                                                                                                   0.0                                                                                                          0%
                                                                                                                         Q1     Q2          Q3           Q4          Q1        Q2       Q3        Q4        Q1        Q2
Notes:                                                                                                                                                                                    2018(3)                            2019
 (1) As of Q1 2019 costs are no longer shown separately for Friendly Finance as it is fully integrated into the
                                                                                                                                       2017(2)
Group’s online operations
                                                                                                                                 4finance          TBI          Friendly Finance     Quarterly cost/income ratio, %
 (2) 2017 quarterly costs reflect as-reported quarterly numbers. Totals do not match with 2017 audited
financials due to capex de-recognition as part of year end one-off adjustments to intangible assets
 (3) Q4 2018 costs have been adjusted to reflect audited figures
                                                                                                                                                                                                                              22
See appendix for definitions of key metrics and ratios
Financial highlights – strong credit metrics
 Interest income                                                                         Adjusted EBITDA                                                          Equity / assets ratio
 €m                                                                                      €m                                            149
                                                                                                                                                                  %
                                               475                                                         137
                                 448                                                                                    135                                           40%
                   393                                                                        119

    318
                                                                                                                                                                                  24%
                                                             245                                                                                74
                                                                           213                                                                            63                              18%                           17%
                                                                                                                                                                                                    14%       16%

    2015          2016          2017          2018        H1 2018       H1 2019              2015          2016         2017          2018    H1 2018   H1 2019     2015          2016   2017   1 Jan 2018*   2018   30 Jun 2019
                                                                                                                                                                  * Post IFRS 9

 Profit before tax                                                                        Adjusted interest coverage ratio (1)                                    Equity / net receivables
 €m                                                                                       Times                                                                   %
                                                                                                                                                                   56%

                   81                                                                         4.1x
                                                                                                                                                                                  46%
     74                                                                                                     3.6x

                                                53                                                                                                                                       32%                            32%
                                                                                                                                       2.4x     2.4x                                                          29%
                                                                                                                          2.2x                           2.1x                                      26%

                                                                             27
                                                              24                                                                                                                                                              20%
                                  11                                                                                                                                                                                          min.

   2015           2016          2017          2018         H1 2018       H1 2019              2015         2016          2017          2018   H1 2018   H1 2019    2015           2016   2017   1 Jan 2018*   2018   30 Jun 2019

                                                                                                                                                                  * Post IFRS 9
Note (1): The full covenant calculation of interest coverage ratio is based on proforma last twelve month figures, and is currently 2.7x
 See appendix for definitions of key metrics and ratios                                                                                                                                                                  23
Diversified loan portfolio                                                                                 750.0

                                                                                                                     Net receivables (1)
                                                                                                            600.0    €m                                                   591
                                                                                                                                                                                                            553                551
  •      Online loan issuance volume down 19% YoY to €523m in H1’19                                                                                                         42            529
                                                                                                                                                                                                             49
                                                                                                                                                         492                64             42                                  55

  •      Overall net receivables totals €551m                                                               450.0
                                                                                                                                                          47                               63                83                81
                                                                                                                                                          58
                •      Relatively stable during H1 2019, 1% increase during Q2                                                            308
                                                                                                                                                                           242
                                                                                                            300.0                                         159                              215
                •      90% consumer loans                                                                                241               97
                                                                                                                                                                                                            255                263

                •      51% online loans / 49% banking                                                                     67                              18                45
                                                                                                                                                                                           37
                                                                                                            150.0                                                                                            34                32
                                                                                                                                           211            211
 Net receivables, 30 June 2019                                                                                           174                                               199             171
                                                                                                                                                                                                            131                120
                                                                                                              0.0
                                                                                                                         2014             2015           2016             2017        1 Jan 2018*           2018          30 Jun 2019
 TBI Bank: 49%                                                                   Online: 51%
 (funded @ c.1.5%)                             SME (TBI)     Baltics             (funded @ c.12%)                              Single Payment loans    Line of Credit / Cards    Instalment loans     Point of Sale       SME (Bank)
                                                 10%          10%
                                                                       Nordics                                      * Introduction of IFRS 9 as of 1-Jan-2018 reduced net receivables by €62 million to €529 million
                                                                        7%
                              Romania (TBI)                                                                         Online loans issued (1)
                                 16%
                                                                                                                    €m
                                                                                                                                                                        1,277
                                                                                                                                                       1,157                            1,209
                                                                                                                                        1,064                             136
                                                                           Poland                                                                         52                              152
                                                                                                                                                         112              163
                                                                            22%                                                          138                                              197
                                                                                                                       805
                                                                                                                         86                                                                                 643         -19%
                                                                                                                                                                                                            75                 523
                                   Bulgaria (TBI)                                                                                                       992               978                               108                66
                                       23%                                                                                               926                                              861
                                                                Spain                                                  719                                                                                                     91
                                                                 6%                                                                                                                                         459                366

                                                                                                                       2014              2015           2016             2017             2018            H1 2018          H1 2019
                                 BG (online)
                                   0.5%                          CZ/SK, 2%                                                              Single Payment loans      Instalment loans      Line of Credit, Point of Sale
                                                LatAm 0.9%   GE/AM                                  Note:
                                                              2%                                    (1) Reflects reclassification of "Vivus" brand products in Sweden (from January 2016), Denmark (from January 2017) and
                                                                                                    Armenia (from launch in July 2017) to Lines of Credit
                                                                                                                                                                                                                                        24
See appendix for definitions of key metrics and ratios
Analysis of net impairments and cost of risk
     Net impairment charges by quarter (1)
                                                                                                                            • H1 2019 net impairment charges down 4% year-on-year
      €m
  60.0        36.4                                                                          40.0
                                                                                                                                 •   Gross impairment charges significantly reduced from H1’18
                                              30.5                        32.4                                                   •   Continued focus on earlier collections and forward flow
  55.0                                                      29.1                  28.1
                              26.9                                                          30.0
  50.0                                                                                                                               agreements (also reducing debt collection costs)
  45.0                                                                                      20.0
                                                                                                                                 •   Stronger debt sales activity in Q2, particularly ILs (Poland,
  40.0                                                                                                 Net impairment                Sweden), LOC (Denmark) and TBI Bank (Romania)
  35.0                                                                                      10.0       losses

  30.0
                                                                                            0.0
                                                                                                       Gross                • Overall cost of risk relatively stable
                                                                                                       impairments
  25.0         48.6            46.4                                                                                              •   Overall cost of risk 17.4% (H1’19, including TBI Bank) vs
                                              42.6          41.3                                       Over provisioning
  20.0
                                                                          35.9    37.3
                                                                                            -10.0
                                                                                                       on debt sales (net            18.2% (H1’18)
  15.0
                                                                                            -20.0
                                                                                                       gain/loss)
                                                                                                                                 •   Online cost of risk 27.2% (H1’19) vs 22.7% (H1’18)
  10.0
                                                                                                       Recoveries from           •   Net impairment / interest income 28.4% (H1’19) vs 25.8%
   5.0                                                                                      -30.0      written off loans             (H1’18)
   0.0                                                                     0.1
                                                                          (3.6)   (5.7)
               (6.7)                          (7.8)         (7.7)                           -40.0
 (5.0)
(10.0)         (5.5)
                              (14.3)
                                              (4.2)         (4.5)
                                                                                  (3.4)                                     • Focus on continuous improvement in credit underwriting and
                                                                                            -50.0
(15.0)
                                                                                                                              collection
                               (5.2)
(20.0)                                                                                      -60.0                                •   Integration of additional data sources
               Q1              Q2             Q3             Q4           Q1      Q2
                                       2018                                               2019                                   •   Faster iterations of scorecards with regular recalibration
              20.8%           15.1%           17.4%        16.6%          18.4%   16.2%            Overall cost of risk

Note: (1) Q4 2018 figures have been adjusted to reflect audited figures
See appendix for definitions of key metrics and ratios                                                                                                                                        25
Asset quality and provisioning
•    Gross NPL ratios at record lows, with coverage ratios well over 100%
        •    Online gross NPL ratio 19.3% as of June 2019, an improvement from 22.0% as of December 2018
        •    Overall gross NPL ratio 17.9% as of June 2019 from 19.4% as of December 2018
•    Additional portfolio disclosure provided by loan principal and accrued interest in results report and appendix
•    Increased debt sales activity in Q2’19, with over €35m of 91+ dpd receivables sold, including Poland, Denmark and Sweden

                                                                        30 June 2019                                        31 December 2018

                                                        Gross      Impairment              Net        % of Gross    Gross   Impairment       Net   % of Gross
                                                       amount       allowance           amount          Amount     amount    allowance    amount     Amount
                  €m, except percentages

                  Online receivables
                  Performing (1)                          310.4           (48.9)              261.5       80.7%     316.2        (49.8)    266.4       78.0%
                  Non-performing (2)                       74.1           (54.3)               19.8       19.3%      89.3        (64.1)     25.2       22.0%
                  Online total                            384.5          (103.2)              281.3      100.0%     405.4       (113.9)    291.6      100.0%

                  TBI Bank receivables
                  Performing (1)                          258.7           (11.6)              247.1       83.8%     252.3        (13.0)    239.3       84.1%
                  Non-performing (2)                       49.8           (26.9)               22.9       16.2%      47.6        (25.3)     22.3       15.9%
                  TBI Bank total                          308.5           (38.5)              270.0      100.0%     299.9        (38.3)    261.6      100.0%

                  Overall group receivables
                  Performing (1)                          569.1           (60.4)              508.7       82.1%     568.5        (62.7)    505.7       80.6%
                  Non-performing (2)                      124.0           (81.3)               42.7       17.9%     136.9        (89.4)     47.4       19.4%
                  Overall total                           693.0          (141.7)              551.3      100.0%     705.3       (152.2)    553.2      100.0%

Notes:
(1) Performing receivables 0-90 DPD
(2) Non-performing receivables 91+ DPD (and, for TBI Bank, shown on a customer level basis)
                                                                                                                                                                26
Funding strategy and summary

                               27
Funding strategy
                                                                                                                           Debt maturity schedule, 30 June 2019 (1)
  Strategy to diversify sources of funding and reduce overall                                                               €m
  funding cost over time
                                                                                                                                                                                244
  • Bond markets remain strategically important source of funding                                                                Repaid in
                                                                                                                                 Aug 2019
       •    Retain flexibility to buy back bonds with spare liquidity given attractive
                                                                                                                                                                         147
            market yield
       •    Early stage preparation for refinancing of EUR 2021 bonds, with sizing &
                                                                                                                                    60
            approach dependent on progress with other funding sources and
            business development over next 12-18 months                                                                                                  0                                            0
                                                                                                                                   2019                2020              2021   2022                2023+
  • Accessing TBI Bank balance sheet to fund online loans
       •    Bulgarian vivus.bg online business moved to TBI Bank (c.€5m funding
            benefit)                                                                                                       Overview of funding structure, 30 June 2019 (2)
       •    Portfolio sales of Polish instalment loans expected to start in early Q4
       •    Reviewing approach in other markets, focusing on near-prime                                                                             TBI deposits from           2019 Notes          Repaid in
                                                                                                                                                          banks                    8.3%             Aug 2019
                                                                                                                                                           3.2%
  • Developing secured funding alternatives
       •    ‘Internal pilot’ of Luxembourg securitisation launched, with Danish LOC
            loans sold to SPV in June                                                                                                     TBI customer                                 2021 Notes
                                                                                                                                            deposits                                     19.4%
       •    Reviewing approach in other markets, including partnering with local                                                              35.7%
            banks
                                                                                                                                                                        €755m
  • Strong and improving capital position
       •    Improving tangible equity ratios since end of 2017
       •    €5m dividend paid in August 2019                                                                                                 4finance customer                     2022 Notes
                                                                                                                                                  deposits                           31.4%
                                                                                                                                                    1.9%
Notes:
(1) Represents the principal value of public bonds outstanding that comes due in each respective period, net of buybacks
(2) The chart reflects the principal and accrued interest amounts of each of the instruments, net of buybacks
                                                                                                                                                                                                                28
Summary
• The opportunity for 4finance is significant, with a huge addressable market in Europe and beyond
  • Uniquely positioned given existing scale and experience

• Solid results demonstrate continued resilience of larger online markets and TBI Bank
  • €7bn online loan issuance milestone surpassed in June

  • Stable quarterly revenue, Adjusted EBITDA up 13% QoQ, with highest quarterly PBT for two years

• Continued progress on cost reduction, with operating costs down 17% year-on-year
  • Asset quality stable overall and cost of risk in line with expectations

• Strategic initiatives in place to take advantage of medium term opportunities
  • Increased focus on near-prime and partnership opportunities in selected markets

  • Supported by clear funding strategy to diversify sources of funds and lower funding costs

• Evolving and broadening the business model, with clear focus areas for 2019 and beyond
  • ‘Optimise’ and ‘Diversify & Grow’

  • Maintain appropriate balance to ensure continued strong financial performance

           4finance: building a multi-segment, multi-product, consumer credit specialist
                                                                                                     29
Thank you and Questions

                          30
Appendix – corporate governance and management

                                                 31
Corporate Governance Framework
                                                            4finance Group S.A.
                                                             Supervisory Board
                                                        (William Aaron Horwitz, David Geovanis,
                                                                     Evgeny Sytnik)

        Nomination and Remuneration                                                                                      Audit Committee
                 Committee                                 Asset and Liability Committee                            (Edgars Dupats, Alexander
            (William Aaron Horwitz, David                (William Aaron Horwitz, Evgeny Sytnik)                     Alexandrov, Konstantin Ter-
                      Geovanis)                                                                                     Martirosyan, Evgeny Sytnik)

                                                            4finance Group S.A.
                                                            Management Board                                                   Internal
                                                             (Oyvind Oanes, Paul Goldfinch,                                     Audit
                                                              Fabrice Hablot, Daniela Roca)

        Remuneration Committee                                   Executive Committee                                     Disclosure Committee
    (Oyvind Oanes, Paul Goldfinch, Edgars Dupats,   (Oyvind Oanes, Paul Goldfinch, Olivier A Frühwirth, Martin   (Oyvind Oanes, James Etherington, Paul Goldfinch)
                    Daiga Ērgle)                     Muransky, Daiga Ērgle, Sergio Crespo Martin-Albo, Olga
                                                                           Pavlikova)

                                                                                                                                                                     32
Summary corporate structure
                                                                               4finance Group S.A.                                      Issuer of EUR and
                                                                                       (Luxembourg)                                        USD bonds

                                                                                            100%

                                                                                4finance Holding S.A.                                      Guarantors of
                                                                                    (Luxembourg)                                       4finance S.A. issued
                                                                                                                                              bonds
                                100%                      100%                100%
                         TBIF Financial              Credit Service                                   Non-
                                                          UAB                AS 4finance            guarantor
                        Services B.V. (The
                                                      (Lithuania)              (Latvia)            subsidiaries
                          Netherlands)

                                 100%                                                100%
                                                                                                                                99%
                                                                                                      4finance AB (Sweden)
                         TBI Bank EAD                        Non-guarantor       4finance S.A.
                           (Bulgaria)                                                                                           100%
                                                              subsidiaries       (Luxembourg)         4finance Oy (Finland)
                                                                                                                                100%
                                                                                                     4finance ApS (Denmark)
               100%          5.31%

        4finance EOOD   BRAbank ASA                                                                  4finance Spain Financial   100%
                                             Other subsidiaries                                      Services S.A.U. (Spain)
           (Bulgaria)     (Norway)
                                                                                                           Microfinance
                                                                                                                                100%
                                                                                                      Organization 4finance
                                                                                                          LLC (Georgia)
                                                                                                     Vivus Finance Sp. z o.o.   100%
                                                                                                             (Poland)
                                                                                                          4finance UAB          100%
                                                                                                           (Lithuania)

                                                                                                                                                         33
Shareholder structure

                        34
Management team
           Oyvind Oanes                                    Paul Goldfinch                                   Martin Muransky                                  Olivier A Frühwirth
       Chief Executive Officer                          Chief Financial Officer                             Chief Risk Officer                               Chief Legal Officer
 Oyvind combines experience of leading Fintech       Prior to joining 4finance Paul was CFO        Martin has more than 20 years of banking           Prior to joining 4finance, Olivier served as
 consumer banking platform, Numbrs, with nearly      of the Corporate and Investment Bank          and risk experience from leading institutions      the Head of Group Legal of a bank operating
 two decades of retail banking across Europe,        Division of Sberbank, Russia’s largest        such as GE, Raiffeisen Bank International          in several countries in the Balkans. His
 including building a consumer finance business      Bank. He has also held a number of            and Sberbank where he held various                 professional experience also includes
 for GE Capital in Russia, leading the turnaround    senior roles at UBS, including EMEA           leadership roles. Prior to joining 4finance as     several leading functions heading legal
 of Austria’s Bawag PSK’s retail business and        Regional Head of Accounting and               Chief Risk Officer, Martin was Chief Credit        departments, a restructuring division of a
 running Raiffeisen’s multi-country online bank      Controlling, and COO/CEO of UBS Bank          Officer at TBI Bank. Martin has a MSc in           bank, a restructuring company, as well as
 ZUNO. Oyvind has a Business Economics               Russia. Paul graduated from the               Business Economics from the University of          working as an attorney. Olivier holds a
 degree from the BI Norwegian Business School,       University of Auckland in New Zealand         Economics in Bratislava, Slovakia and an           magister iuris and a doctor iuris degree from
 an MA in Management from the University of          and commenced his career with KPMG            Executive MBA from IMD Business School in          the University of Vienna, an LLM from
 Stavanger and an MSc in Marketing from the          and Citibank before moving to Europe.         Lausanne, Switzerland.                             Boston University, and an MBA from the
 University of the West of Scotland.                                                                                                                  Frankfurt    School    for    Finance     and
                                                                                                                                                      Management.

     Sergio Crespo Martin-Albo                                 Daiga Ērgle                                 Olga Pavlikova                                  Hermann Tischendorf
      Chief Marketing Officer                              Chief People Officer                        Chief Operations Officer                           Chief Technology Officer

 Sergio started his career at 4finance in 2016 as    Daiga has over 20 years of people             Prior to joining 4finance, Olga spent more than    Hermann brings more than 25 years of
 Marketing and Sales Director for Spain before       management and leadership experience          six years in charge of operations as Director of   experience from leading financial services
 becoming interim Country Manager. He has over       from various organisations and industries.    the Centre of Excellence at Dixons Carphone.       companies in Austria, Russia, Kazakhstan and
 14 years of marketing and sales professional        Prior to joining 4finance, Daiga was Senior   Before that Olga was leading two EMEA              Vietnam. Prior to joining 4finance he was CIO
 experience including as Digital Marketing and       Vice President HR at airBaltic, Latvian       shared services centers for HSBC and Regus.        at FE Credit, the biggest consumer lending
 Multichannel Director at Mutua Madrileña, a large   national airline. Before that, she led the    She started her career in the banking industry     organisation in Vietnam. Hermann has also
 non-profit Spanish insurance company. Before        Executive Search branch of HR consulting      where she spent more than 7 years at GE            been CIO/CTO at Raiffeisen Bank Russia,
 that Sergio held various positions, like Head of    company Fontes. Daiga also teaches HRM        Money Bank performing various roles across         Renaissance Credit, Russian Standard Bank
 Marketing of New Markets and Head of Internet       & Leadership for MBA and Executive MBA        Finance, Operations and Process Re-                and Eurasia Bank. He holds a Master’s degree
 Sales at Linea Directa Aseguradora. Sergio holds    students at Riga Business School, and for     engineering. Olga is a certified Six Sigma /       in Economics and Information/Data Sciences.
 a BA in Communication Science from the              her PhD research, she focuses on              LEAN Black Belt, has an MBA degree from
 Complutense University of Madrid and a              Employee Engagement and Gamification          University of Northern Iowa, USA and a Master
 Executive Program from IE Business School.          in HR.                                        of Economics from the University of                                                                35
                                                                                                   Economics in Bratislava, Slovakia.
High quality supervisory board
  4finance aims to operate as a “quasi-public” company in terms of board structures, investor transparency and public reporting

                                       Mr. Horwitz is an independent FinTech advisor with over 20 years of experience in financial services, including
       William Aaron Horwitz           Barclays (as Director of Collections & Recoveries for Europe Retail & Business Bank) and Capital One (14
   Chairman of the Supervisory Board   years, including as VP of US card recoveries and MD of Capital One Spain). He was formerly president of
        of 4finance Group S.A.         WDFC SA (Wonga), guiding the restructuring of the company for FCA licensing and suitability. Bill is a
                                       founding member of the 4finance Group supervisory board.

                                       Mr. Geovanis has over 30 years of international investment experience and was a partner at Soros Private
          David Geovanis               Equity Partners.
         Member of the Board

                                       Mr. Sytnik is a Senior Vice President of Finstar Financial Group and has over 10 years of professional
                                       experience in corporate finance, private equity and investment management. He has worked on sourcing and
           Evgeny Sytnik               executing private equity and early stage deals, as well as multiple financing transactions. He currently holds
         Member of the Board           board positions in fintech companies. Prior to joining Finstar, Evgeny worked at Pangeo Capital, Russian
                                       Direct Investment Fund, Goldman Sachs and UBS.

                                                                                                                                                         36
Appendix – detailed regulatory overview

                                          37
Regulatory overview
                                   % of interest
                                                                                                                                                     License          Interest rate
           Country                   income                   Products (1)                           Regulator                         CB (2)                                                          Status
                                                                                                                                                   required (3)          cap (1)
                                    (H1 2019)

 Argentina                               1%                       SPL                 Consumer Protection Directorate                     -               -                  -

                                                                                      Central Bank of the Republic of
 Armenia                                 3%                     LOC, IL                                                                 Yes             Yes              Nominal
                                                                                      Armenia

 Bulgaria – Online                       1%                       SPL
                                                                                      Bulgarian National Bank                                                              APR
                                                                                                                                        Yes             Yes
                                                                                                                                                                        (inc. fees)
 Bulgaria - Bank                         11%             IL, LOC, POS, SME

 Czech Republic                          4%                     SPL, IL               Czech National Bank                               Yes             Yes                  -

                                                                                                                                                                                      New licensing regime from July 2019 led by
 Denmark                                 11%                    LOC, IL               Consumer Ombudsman                                Yes             Yes                  -
                                                                                                                                                                                      Danish FSA

                                                                                      Finnish Competition and Consumer                                                   Nominal      New rate caps in force from September
 Finland                                 3%                        IL(4)                                                                  -               -
                                                                                      Authority                                                                           & fees      2019

                                                                                                                                                                      Nominal, fees New regulation on interest rate cap came
 Latvia                                  6%                     MTP, IL               Consumer Rights Protection Centre                   -             Yes
                                                                                                                                                                        & TCOC      into force in July 2019

Notes:
(1) Abbreviations:
APR – Annual Percentage Rate; IL – Instalment loans; LOC – Line of Credit / Credit Cards; MTP – Minimum to pay; POS – Point of Sale; SPL – Single Payment Loans; SME – Business
Banking (Small-Medium Sized Enterprise); TCOC – Total Cost of Credit
(2) Indicates whether the regulator is also the main banking supervisory authority in the relevant market
(3) Indicates license or specific registration requirement
(4) ‘Mini-IL’ (4 monthly instalments) from September 2019
                                                                                                                                                                                                                               38
Regulatory overview (continued)
                                   % of interest
                                                                                                                                                           License          Interest rate
           Country                   income                    Products (1)                              Regulator                         CB (2)                                                           Status
                                                                                                                                                         required (3)          cap (1)
                                    (H1 2019)
                                                                                                                                                                            Nominal, fees
Lithuania                                2%                       SPL, IL                Central Bank of Lithuania                           Yes              Yes
                                                                                                                                                                              & TCOC
                                                                                         National Financial Services Consumer
Mexico                                   1%                         SPL                                                                        -              Yes                   -
                                                                                         Protection Commission

                                                                                         Office of Competition and Consumer                                                 Nominal, fees New consultation launched in
Poland                                  27%                       SPL, IL                                                                      -                -
                                                                                         Protection                                                                           & TCOC      February 2019

                                                                                                                                                                                            Affordability DTI limits introduced in
Romania                                  7%               IL, LOC, POS, SME              National Bank of Romania                            Yes              Yes                   -
                                                                                                                                                                                            Jan 2019
                                                                                                                                                                                 APR
Slovakia
Appendix – financials and key ratios

                                       40
Income statement
                                               H1 2019        H1 2018    % change
In millions of €
                                           (unaudited)    (unaudited)         YoY
Interest Income                                  213.4          245.4       (13)%
Interest Expense                                (30.0)         (30.4)        (1)%
Net Interest Income                              183.4          215.0       (15)%
Net F&C Income                                     4.0            4.6       (13)%
Other operating income                             4.3            4.4        (2)%
Non-Interest Income                                8.3            9.0        (8)%
Operating Income (Revenue)                       191.7          224.0       (14)%
Total operating costs                          (100.1)        (120.0)       (17)%
Pre-provision operating profit                    91.5          104.0       (12)%
Net impairment charges                          (60.5)         (63.3)        (4)%
Post-provision operating profit                   31.0           40.8       (24)%
Depreciation and amortisation                     (7.1)          (5.0)      +43%
Non-recurring income/(expense)                      0.2            0.9        nm
Net FX gain/(loss)                                 3.2         (12.3)      (126)%
One-off adjustments to intangible assets          (0.2)           —           nm
Profit before tax                                 27.1           24.5       +11%
Income tax expense                              (11.9)           (7.7)      +55%
Net profit/(loss) after tax                       15.2           16.8       (10)%

Adjusted EBITDA                                   62.5           74.2       (16)%

                                                                                    41
Balance sheet
                                                          30 June 2019   31 December 2018
In millions of €                                           (unaudited)
Cash and cash equivalents, of which:                           156.8              172.2
      - Online                                                 105.3              110.5
      - TBI Bank                                                51.5               61.6
Placement with other banks                                       7.4                8.8
Gross receivables due from customers                           693.0              705.3
Allowance for impairment                                      (141.7)            (152.2)
Net receivables due from customers, of which:                  551.3              553.2
      - Principal                                              519.5              521.6
      - Accrued interest                                        31.8               31.6
Net investments in finance leases                                5.0                7.3
Net loans to related parties                                    64.6               66.2
Property and equipment                                          20.2                8.8
Financial assets available for sale                             65.4               38.4
Prepaid expenses                                                 7.6                8.2
Tax assets                                                      32.9               16.6
Deferred tax assets                                             35.6               37.6
Intangible IT assets                                            20.0               22.3
Goodwill                                                        17.5               17.5
Other assets                                                    41.5               37.5
Total assets
Calculation  for Presentation - other assets (not loans      1,025.8              994.3
Loans and borrowings                                           446.5              459.4
Deposits from customers                                        283.8              285.0
Deposits from banks                                             24.2                2.6
Corporate income tax payable                                    21.0               18.1
Other liabilities                                               74.7               70.9
Total liabilities                                              850.2              836.0
Share capital                                                   35.8               35.8
Retained earnings                                              169.1              153.9
Reserves                                                       (29.2)             (31.4)
Total attributable equity                                      175.6              158.3
Non-controlling interests                                        0.0                0.1
Total equity                                                   175.6              158.3
Total shareholders' equity and liabilities                   1,025.8              994.3

                                                                                            42
Statement of Cash Flows
                                                                                                                    12 months to 31
In millions of €                                                                    6 months to 30 June
                                                                                                                    December
                                                                                        2019                2018                  2018
Cash flows from operating activities
Profit before taxes                                                                     27.1                24.5                  52.6
Adjustments for:
 Depreciation and amortisation                                                           7.1                 5.0                 12.1
 Impairment of goodwill and intangible assets                                           (0.2)                —                    5.7
 Net (gain) / loss on foreign exchange from borrowings and other monetary items          2.7               16.3                  19.9
 Impairment losses on loans                                                             73.2               95.0                 178.9
 Reversal of provision on debt portfolio sales                                          (5.6)              (21.0)                (36.6)
 Write-off and disposal of intangible and property and equipment assets                  0.8                 0.3                  2.9
 Provisions for unused vacations                                                         0.0                 0.4                   —
 Interest income from non-customers loans                                               (3.8)               (4.1)                 (8.1)
 Interest expense on loans and borrowings and deposits from customers                   30.0               30.4                  62.1
 Other non-cash items                                                                    0.6                 2.1                  2.5
 Profit before adjustments for the effect of changes to current assets and short-      131.9              148.7                 291.8
 term liabilities
Adjustments for:
 Change in financial instruments measured at fair value through profit or loss          (2.6)               (4.2)                (11.3)
 (Increase) / decrease in other assets (including TBI statutory reserve,
                                                                                       (12.4)                0.1                  (0.3)
 placements & leases)
 Increase / (decrease) in accounts payable to suppliers, contractors and other
                                                                                        (7.2)               (2.9)                  3.7
 creditors
Operating cash flow before movements in portfolio and deposits                         109.6              141.7                 284.0
 Increase in loans due from customers                                                 (103.3)             (134.6)              (255.1)
 Proceeds from sale of portfolio                                                        38.7                44.3                  81.9
 Increase in deposits (customer and bank deposits)                                      20.3                26.1                  16.5
 Deposit interest payments                                                              (2.0)               (1.7)                 (4.0)
Gross cash flows from operating activities                                              63.4                75.9                 123.3
 Corporate income tax paid                                                             (23.3)              (20.3)                (27.5)
Net cash flows from operating activities                                                40.1              55.6                   95.9

                                                                                                                                          43
Statement of Cash Flows (continued)
                                                                                           12 months to 31
In millions of €                                            6 months to 30 June
                                                                                           December
                                                                2019                2018                 2018

Cash flows used in investing activities
 Purchase of property and equipment and intangible assets      (3.1)               (3.2)               (8.4)
 Purchase of financial instruments                            (30.7)                —                 (13.6)
 Loans issued to related parties                                —                  (2.3)               (2.6)
 Loans repaid from related parties                              4.0                  7.4                 7.4
 Interest received from related parties                         0.3                 2.2                 2.8
 Disposal of subsidiaries, net of cash disposed                 —                  (0.1)               (0.1)
 (Acquisition) / Disposal of equity investments                 4.8                  —                 (5.9)
 Acquisition of non-controlling interests                      (0.4)               (1.9)               (4.4)
 Acquisition of subsidiaries, net of cash acquired             (0.3)                —                    —
 Prepayment for potential acquisition                           —                  20.8                20.8
Net cash flows from investing activities                      (25.3)               23.1                (3.8)
Cash flows from financing activities
 Loans received and notes issued                                —                   0.5                 0.5
 Repayment and repurchase of loans and notes                  (17.8)               (2.8)              (27.2)
 Interest payments                                            (25.1)              (26.1)              (52.7)
 FX hedging margin                                             4.5                  —                   4.2
 Payment of lease liabilities                                  (2.4)                —                    —
 Dividend payments                                              —                  (0.1)               (0.1)
Net cash flows used in financing activities                   (40.8)              (28.5)              (75.3)
Net increase / (decrease) in cash and cash equivalents        (26.0)               50.2                16.8
Cash and cash equivalents at the beginning of the period     148.8                131.9               131.9
 Effect of exchange rate fluctuations on cash                  0.0                 (0.2)                0.1
Cash and cash equivalents at the end of the period           122.8                181.9               148.8
TBI Bank minimum statutory reserve                            34.0                 17.6                23.4
Total cash on hand and cash at central banks                 156.8                199.4               172.2

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Key financial ratios
                                                         6M 2019    6M 2018    12M 2018

   Capitalisation
   Equity / assets                                         17.1%      14.9%      15.9%
   Equity / net receivables                                31.9%      27.9%      28.6%
   Adjusted interest coverage                                2.1x       2.4x       2.4x
   TBI Bank consolidated capital adequacy                  20.7%      25.5%      22.4%

   Profitability
   Net interest margin:
    - Online                                               81.8%      89.4%      88.9%
    - TBI Bank                                             25.1%      28.3%      26.8%
    - Overall group                                        56.1%      66.2%      63.5%
   Cost / income ratio                                     52.2%      53.6%      52.1%
   Normalised Profit before tax margin                     11.2%      14.6%      15.2%
   Normalised Return on average equity                     14.4%      39.3%      32.7%
   Normalised Return on average assets                      2.4%       5.7%       4.9%

   Asset quality
   Cost of risk:
    - Online                                               27.2%      22.7%      24.0%
    - TBI Bank                                              4.5%      10.4%       8.0%
    - Overall group                                        17.4%      18.2%      17.7%
   Net impairment / interest income                        28.4%      25.8%      25.9%
   Gross NPL ratio:
    - Online                                               19.3%      22.0%      22.0%
    - TBI Bank                                             16.2%      16.6%      15.9%
    - Overall group                                        17.9%      20.0%      19.4%
   Overall group NPL coverage ratio                       114.3%     118.6%     110.6%

See appendix for definitions of key metrics and ratios
                                                                                          45
TBI Bank’s financial highlights
(€m)                         2017            2018           H1 2018         H1 2019

Net Interest Income             59             72                35               37
Net F&C Income                   8             10                 5                4
Other Operating Income           1             (0)                0                0

Total Operating Income          68              82                40               42
Operating Costs               (36)            (43)              (20)             (22)
Provisions                     (9)            (22)              (13)              (7)
Other Income/Expenses            0               0               (1)              (2)
PBT                             23              17                 6               11
Net Income                      20              14                 5               10

Net Receivables                238            272               240              277
Total Assets                   367            397               397              428
Customer Deposits              257            271               268              275
Bank Deposits                    0              3                16               24
Equity                          95            105                97              108

                                     3.1%            20.7%                 1.6%
                         YTD Growth of      Capital adequacy    YTD Growth of
                         loan portfolio     ratio               deposits

                                     4.8%            30.0%                 18.7%
                         Return on          Return on           Return on
                         total assets       working portfolio   average equity

                                     4.5%            1,350                  1.6%
                                                                 Cost of
                         Cost of risk       Employees            funding
                                                                                        46
Glossary/Definitions
•   Adjusted EBITDA – a non-IFRS measure that represents EBITDA (profit for the period plus tax, plus interest expense, plus depreciation and amortization) as adjusted by income/loss from discontinued operations, non-cash gains and losses
    attributable to movement in the mark-to-market valuation of hedging obligations under IFRS, goodwill write-offs and certain other one-off or non-cash items. Adjusted EBITDA, as presented here, may not be comparable to similarly-titled
    measures that are reported by other companies due to differences in the way these measures are calculated. Further details of covenant adjustments can be found in the relevant bond prospectuses, available on our website

•   Adjusted interest coverage – Adjusted EBITDA / interest expense

•   Cost of risk – Annualised net impairment loss / average gross receivables (total gross receivables as of the start and end of each period divided by two)

•   Cost / income ratio – Operating costs / operating income (revenue)

•   Equity / assets ratio – Total equity / total assets

•   Equity / net receivables – Total equity / net customer receivables (including accrued interest)

•   Gross NPL ratio – Non-performing receivables (including accrued interest) with a delay of over 90 days / gross receivables (including accrued interest)

•   Gross receivables – Total amount receivable from customers, including principal and accrued interest, after deduction of deferred income

•   Intangible assets – consists of deferred tax assets, intangible IT assets and goodwill

•   Interest income – Interest and similar income generated from our customer loan portfolio

•   Loss given default – Loss on non-performing receivables (i.e. 1 - recovery rate) based on recoveries during the appropriate time window for the specific product, reduced by costs of collection, discounted at the weighted average effective
    interest rate

•   Net effective annualised yield – annualised interest income (excluding penalties) / average net loan principal

•   Net impairment to interest income ratio – Net impairment losses on loans and receivables / interest income

•   Net interest margin – Annualised net interest income / average gross loan principal (total gross loan principal as of the start and end of each period divided by two)

•   Net receivables – Gross receivables (including accrued interest) less impairment provisions

•   Non-performing loans (NPLs) – Loan principal or receivables (as applicable) that are over 90 days past due (and, for TBI Bank, shown on a customer level basis)

•   Normalised – Adjusted to remove the effect of non-recurring items, net FX and one-off adjustments to intangible assets, and for 2018 ratios only, adjusted to reflect the opening balance of 2018 balance sheet after IFRS 9 effects

•   Overall group NPL coverage ratio– Overall receivables allowance account / non-performing receivables

•   Profit before tax margin – Profit before tax / interest income

•   Return on Average Assets – Annualised profit from continuing operations / average assets (total assets as of the start and end of each period divided by two)

•   Return on Average Equity – Annualised profit from continuing operations / average equity (total equity as of the start and end of each period divided by two)

•   Return on Average Tangible Equity – Annualised profit from continuing operations / average tangible equity (tangible equity as of the start and end of each period divided by two)

•   Tangible Equity – Total equity minus intangible assets

•   TBI Bank Capital adequacy ratio – (Tier One Capital + Tier Two Capital) / Risk weighted assets (calculated according to the prevailing regulations of the Bulgarian National Bank)
                                                                                                                                                                                                                                                     47
Contacts

Investor Relations
investorrelations@4finance.com

 Paul Goldfinch                        James Etherington                               Liene Kuģeniece
 Chief Financial Officer               Head of Investor Relations                      Investor Relations Coordinator
 Phone: +371 2572 6422                 Phone: +44 7766 697 950                         Phone: +371 2617 7782
 E-mail: paul.goldfinch@4finance.com   E-mail: james.etherington@4finance.com          E-mail: liene.kugeniece@4finance.com

                                       Headquarters
                                       17a-8 Lielirbes street, Riga, LV-1046, Latvia

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