WGTN ACCOMMODATION HANDBOOK - Massey University
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THR
I VE
WGTN
ACCOMMODATION HANDBOOK
2 / WELLINGTON ACCOMMODATION GUIDE
WELLINGTON ACCOMMODATION GUIDE / 3 WELCOME Our Halls of Residence in Wellington are the Cube Hall and Käinga Rua. Located opposite each other on Taranaki Street, a few minutes from the Wellington Campus, both halls cater to first and second year students. The Cube consists of 81 self-catered shared apartments with a choice of five-bedroom, three- bedroom or studio units. Massey University manages the majority of these apartments, providing accommodation to first year and international Massey University students. Käinga Rua consists of two blocks with single and twin rooms, all with ensuite bathrooms. Shared common areas and kitchens give you a great opportunity to make friends and meet people. This hall is perfect for those not wanting the commitment of sharing a flat. We work towards building a diverse and strong community within our halls and offer an enriching student life experience by providing high quality and safe accommodation, academic support, and fun along the way.
4 / WELLINGTON ACCOMMODATION GUIDE
WELLINGTON ACCOMMODATION GUIDE / 5 THE TEAM WE AIM TO PROVIDE YOU WITH A UNIQUE ACCOMMODATION EXPERIENCE. The residential staff in the halls are the first point of call for current tenants to discuss any issues, find information regarding events and activities, ask questions about the University, and request any maintenance jobs. They are very knowledgeable and if they are unable to help they will gladly put you in touch with someone who can. RESIDENTIAL OPERATIONS MANAGER The Residential Operations Manager is responsible for leading the team at the halls to create a supportive residential community and safe and secure living environment. The role is also responsible for building management and maintenance. ASSISTANT MANAGER - RESIDENTIAL LIFE The Assistant Manager - Residential Life's work focuses on helping residents to achieve their academic potential and develop life skills. The AMRL provides pastoral care to residents; is the driver of the events in both halls and works with the team to ensure positive experiences for residents. The role also covers critical incident management. RESIDENTIAL LIFE OFFICERS The Residential Life Officers support the work of the Assistant Manager - Residential Life. ADMINISTRATION OFFICER The Administration Officer handles the halls' administration and can assist with any enquiries. RESIDENTIAL ASSISTANTS Residential Assistants are senior students who have participated in a comprehensive training programme covering the areas of conflict resolution, listening skills, emergency response, leadership development and first aid. They live in the halls, and are residents' first point of contact for resolving any disagreements or issues.
6 / WELLINGTON ACCOMMODATION GUIDE
THE CUBE
PRE-ARRIVAL
IN YOUR ROOM DECORATING YOUR ROOM
All bedrooms are furnished with the We understand that most students like
following: to decorate their rooms to give it more
• Double bed (two single beds in a of a personal feel. However, residents
studio) are not permitted to fix anything to
• Desk and chair the walls or ceilings of the apartments
with anything other than brand name
• Wardrobe
Blu-Tak. This includes no nails, pins or
• Pin-board screws, 3M or other brand hooks.
Those staying in 3 and 5 bedroom
apartments will find mattress PERSONAL ITEMS TO BRING
protectors in their flat packs.
All residents must bring their own:
BRINGING FURNITURE TO • Bed linen, including pillows
YOUR ROOM • 2 single mattress protectors if
staying in a studio
All bedrooms within 3 and 5 bedroom
apartments measure approximately • Towels and bathmats
2.2 by 3.5 metres. The bed and other • Coat hangers
furnishings take up a large amount • Cleaning materials
of this space and there is no place to • Drawing pins
store unwanted furnishings on site. It is
therefore recommended that students INTERNATIONAL STUDENTS
avoid bringing large items of furniture
All international students get a bedding
to keep in their rooms.
pack containing:
However there are a few smaller • A pillow
storage related items that most • A duvet
students buy or bring with them:
• A duvet cover
• A small set of drawers or shelves.
• A sheet set
Cheap shelves are available at The
Warehouse located 500m from the • 2 bath towels
Cube.
• Under-bed storage. There is a IN YOUR COMMON AREAS
135mm high gap under the double All of the five and three bedroom
and single beds. apartments have a separate living area
• Door hooks that hang over the top which is furnished with the following:
of the doors to allow gown and • Dining table and chairs
jacket storage.
WELLINGTON ACCOMMODATION GUIDE / 7
• Couches FLAT PACKS
• Coffee table 3 and 5 bedroom apartments receive
• TV table a flat pack on move-in day. This pack
Please note: the studio apartments includes items to set up the apartment,
have a tv console, 2 wardrobes, 2 such as:
desks, one office chair, a dining table • Electric jug and toaster
and 2 chairs. • Cutlery, utensils, pots and pans
• Toilet plunger, brush and rubbish bin
KITCHEN • One mattress protector per
All kitchens are equipped with the bedroom
following:
• Stove top PRE-INSPECTING YOUR
• Oven APARTMENT
• Microwave While our rooms are generally in good
• Refrigerator/freezer condition, most have a few chips and
marks on the walls, especially around
• Sink
high contact areas. It is therefore very
The studio apartments have a mini important that you record any and all
fridge and no freezer. pre-existing damage so that you won’t
be charged for it when you move out.
You will be given a link to an
inspection form when you arrive.
3 bedroom apartment lounge decorated by residents
8 / WELLINGTON ACCOMMODATION GUIDE
THE CUBE
ARRIVAL
GETTING TO THE CUBE
STATE HIGHWAY ONE
If you are arriving by car we recommend you
follow State Highway 1 into Wellington City. This
leads you directly onto Vivian Street, the main
east bound route through the city. From there you
can follow the route marked on the adjacent map.
PARKING AND UNLOADING
The Cube Hall garage will not offer parking on VIV
IAN
this day, the parking spaces are private and ST
reserved. The single lane that flows through the
Hall's garage is for drop-offs and quick unloading
of items. At no moment will cars be allowed to
T
AS
park in the garage.
CUB
The entrance to The Cube garage is from the
rear, the first left on Hopper Street as you turn
WE
in from Webb St as shown in the adjacent map. BB
ST
We advise all residents and those helping them
to have all their belongings ready to be quickly
unloaded.
ST
ER
There is some on-street parking available on
P
HOP
Taranaki Street and Hopper St, this is free for a
maximum of two hours on Sunday.
IT'S GOING TO BE BUSY
With the majority of residents moving in on a
single day, be prepared for it to be very busy in
and around The Cube.
Smile and be patient and it will be a fun day!
THE CUBE MASSEY CAMPUS
WELLINGTON ACCOMMODATION GUIDE / 9
MOVING IN
CHECK-IN DAY IS SUNDAY FEBRUARY 17TH FOR DOMESTIC STUDENTS
It is a busy but fun day for all of us. We are looking
forward to meeting you and family or friends but a
few notes are relevant.
Check-in is split according to floors, and for every
group there will be an Accommodation Hall
Parenting Session, for parents and next of kin only
(no residents allowed!).
The Parenting Session is a time and space for parents
to ask important questions about this next step in
your lives... We understand this is a transition for
them as well!
CHECK-IN TIMES ARE BELOW:
Floors 9,8,7 - 8am to 11am
Floors 6,5,4 - 11.30am to 2pm
Floors 3,2,1 - 2pm to 5pm
ACCOMMODATION HALL PARENTING SESSIONS:
10.30am to 11.30am
1.30pm to 2.30pm
3.00pm to 4.00pm
These sessions will be held at Preservatorium Cafe, a block away from the
Cube Hall on Webb St.
FOR INTERNATIONAL STUDENTS, CHECK-IN DAY IS
SUNDAY FEBRUARY 10TH.
But don’t worry, we know some of you may need to check in a bit before
or after that. We will know through the airport pick up bookings!
10 / WELLINGTON ACCOMMODATION GUIDE
KAINGA RUA
PRE-ARRIVAL
Käinga Rua Hall of Residence is split LIVING IN A SINGLE ROOM
into 2 blocks, Whare, facing Taranaki If you are living in a single room, our
St. and Nui, at the back. There are Pastoral Care staff will help you meet
single and twin rooms in both blocks. as many residents as possible. Take
the time to hang out in the common
IN YOUR ROOM areas and join our activities, this will
Single rooms: help you make important connections
• 1 double bed and feel at home faster!
• a wardrobe
• a desk and chair LIVING IN A TWIN SHARE
• a small storage unit ROOM
• a mini (bar) fridge (no freezer is If you are living in a twin share
available). apartment you will be sharing a
room with another student. This
Twin share rooms: living dynamic relies on great
• 2 single beds communication, teamwork and
• 2 wardrobes collaboration. Pastoral care staff
• 2 desks and 2 chairs are around to support you take the
ownership for this relationship. Your
• small storage unit
roommate is the first friend you will
• a mini (bar) fridge (no freezer is make at university and this is such an
available). awesome opportunity to get to know
Since residents may want to store a another student in the exact same
few frozen items, a communal freezer situation as you! You will be able to
is available in each block. navigate Orientation Week and settle
into hall life together.
BRINGING FURNITURE TO
Communication is key to sharing a
YOUR ROOM room, so setting up some ground rules
The rooms at Käinga Rua vary in size will really matter. Consider things like:
and layout. It is recommended that
you move into your room before What time do you go to bed?
purchasing any furniture items. Cheap Who will clean the bathroom, on what
storage shelving is always available days?
at the Warehouse or Briscoes, located
about 500m from the Hall.WELLINGTON ACCOMMODATION GUIDE / 11
What are your expectations about • One frying pan
visitors? • One cooking spoon
At the start it is easy to get caught up • Two sets of three plastic storage
in all the fun of the hall experience. boxes in various sizes
It is important that you don’t ignore • Two tea towels
these conversations so you set up clear • Can opener
expectations about your living space. • Grater and potato peeler
DECORATING YOUR ROOM INTERNATIONAL STUDENTS
We understand that most students like All international students get a room
to decorate their rooms to give it more pack containing basic items:
of a personal feel. However, residents
• Bedding, a duvet and bath towel
are not permitted to fix anything to
the walls or ceilings of the apartments • A pillow
with anything other than brand name • A limited set of kitchen utensils
Blu-Tak. This includes no nails, pins or
screws, 3M or other brand hooks. IN YOUR COMMON AREAS
Each block in Käinga Rua has common
PERSONAL ITEMS TO BRING lounges and big kitchens. There are
All residents must bring their own: rules for using the kitchens, which are
• Bed linen, including pillows open from 7am to 10pm everyday.
• A mattress protector for hygiene Residents are not expected to leave
reasons - please don't leave this their kitchen items in the kitchens, so
out. think of a simple plastic box to help
• Towels and bathmats you carry your things down with you.
• Clothes hangers The kitchens will have detergent and
• Cleaning materials to keep your dish brushes - all other items must be
room tidy brought by residents and taken back to
• Drawing pins rooms after use.
All residents must bring their own
eating and cooking items. Get together PRE-INSPECTING YOUR ROOM
with a supporting adult to discuss what While our rooms are generally in good
to bring and learn to cook! condition, most have a few chips and
We suggest keeping it short and marks on the walls, especially around
simple: high contact areas. It is therefore very
• Two dinner plates, two dessert important that you record any and all
plates pre-existing damage so that you won’t
be charged for it when you move out.
• Two noodle bowls, two glasses and
two mugs You will be given a link to an
• Two forks and knives, three spoons inspection form when you arrive.
and four teaspoons
• Two cooking pots, small and
medium12 / WELLINGTON ACCOMMODATION GUIDE
KAINGA RUA
ARRIVAL
GETTING TO KÄINGA RUA
STATE HIGHWAY ONE
Käinga Rua is located on Taranaki Street.
Please google the address before arriving to
choose the best route into Mt. Cook.
PARKING AND UNLOADING
There is parking along Taranaki Street and
Käinga Rua has good parking space which
allows you to park for a few minutes to unload VIV
IAN
your belongings. With good will and a helpful ST
attitude, this should be a very busy but fun day.
We will have a staff member assisting in the
parking lot, so please follow the instructions
and be patient. Or, park on Taranaki Street.
If you enter the Hall by car, please come into ST
AKI
the front block to check in before taking your
AN
TAR
things out of the car. Make sure you locate
your room first to avoid carrying weight
unnecessarily.
KÄINGA RUA MASSEY CAMPUSWELLINGTON ACCOMMODATION GUIDE / 13
MOVING IN
CHECK-IN DAY IS SATURDAY FEBRUARY 16TH FOR DOMESTIC STUDENTS
It is a busy but fun day for all of us. We are looking
forward to meeting you and family or friends but a
few notes are relevant.
All of Käinga Rua’s 162 residents will be checking in
on the same day and we will hold an Accommodation
Hall Parenting Session, for parents and next of kin
only! (no residents allowed).
The Parenting Session is a time and space for parents
to ask important questions about this next step in
your lives... We understand this is a transition for
them as well!
CHECK-IN TIME IS FROM 8AM TO 2PM
ACCOMMODATION HALL PARENTING SESSION IS FROM 12PM TO 1PM.
THIS SESSION WILL BE HELD IN WHARE COMMON AREA.
FOR INTERNATIONAL STUDENTS, CHECK-IN DAY IS
SATURDAY FEBRUARY 9TH.
But don’t worry, we know some of you may need to check in a bit before
or after that. We will know through the airport pick up bookings!14 / WELLINGTON ACCOMMODATION GUIDE
THE CUBE
YOUR NEW HOME
YOUR ROOM NUMBER
These diagrams show the layout of the floors in The Cube. Your room number
allows you to find your bedroom within the floor. For example the room number
5D2 represents the following:
5 Floor number
D Apartment letter
2 Bedroom numberWELLINGTON ACCOMMODATION GUIDE / 15
Please note that all floors are identical, except for the 1st floor which has no 5
bedroom apartments.
LEGEND
3 Bedroom Apt
Studio Apt
5 Bedroom Apt16 / WELLINGTON ACCOMMODATION GUIDE
KAINGA RUA
YOUR NEW HOME
YOUR ROOM NUMBER
These diagrams show the layout of Whare and Nui, the two blocks of Käinga Rua.
Your room number allows you to find your room within the block. For example
the room number W.1.01 represents the following:
W Whare
1 First floor
01 Room 1
LEGEND
Room Types Houses
Access Rooms Angi (Air)
Twin/Large Rooms Wai (Water)
Single Rooms Whenua (Earth)
Balcony Rooms Ahi (Fire)WELLINGTON ACCOMMODATION GUIDE / 17
GROUND FLOOR
Floor Plan – Ground Floor
Taranaki Street
Whare
W.0.01 to W.0.24 24 23 22
Lounge
Kitchen
Stairs
Wharekai 21
1
20
2
19
3 Courtyard
18
4
17
Wellington High School
5 Stairs Stairs
7 8 9 10 11 12 13 14 16
6
15
Laundry
6
Nui
Stairs
Kitchen
1 2 3 4 5 7
N.0.01 to N.0.23 8
9
10
Lounge Grass Courtyard
11
12
Stairs
23 13
22 21
20
19
18 17 Stairs
16
15
14
Room Type: Houses:
Access Rooms Āngi (Air)
Twin / Large Rooms Wai (Water)
Single Rooms Whenua (Earth)
Balcony Rooms Ahi (Fire)18 / WELLINGTON ACCOMMODATION GUIDE
FIRST FLOOR
Floor Plan – First Floor
Taranaki Street
Whare
Balcony
W.1.01 to W.1.29 25 24 23
29 28 27 26
Stairs
22
1
21
2
20
3
19
4
18
Wellington High School
5 Stairs
Stairs
8 9 10 11 12 13 14 15 17
6
16
7
8
1 2
Nui 3 4 5 6 7
Stairs
9
N.1.01 to N.1.31 Stairs 10
31 11
30 12
29 13
28 14
Stairs
27 25 15
24 23
22
21
20 19 Stairs
26 18
17 16
Room Type: Houses:
Access Rooms Āngi (Air)
Twin / Large Rooms Wai (Water)
Single Rooms Whenua (Earth)
Balcony Rooms Ahi (Fire)WELLINGTON ACCOMMODATION GUIDE / 19
SECOND FLOOR
Floor Plan – Second Floor
Taranaki Street
Whare
W.2.01 to W.2.19
1
2
3
19
4
18
Wellington High School
5 Stairs Stairs
8 9 10 11 12 13 14 15 17
6
16
7
2 1
Nui
3
N.2.01 to N.2.19
Stairs
4
5
6
7
Stairs
8
15
10 11 12
13
14 Stairs
15 16
9 17
18
19
Room Type: Houses:
Access Rooms Āngi (Air)
Twin / Large Rooms Wai (Water)
Single Rooms Whenua (Earth)
Balcony Rooms Ahi (Fire)20 / WELLINGTON ACCOMMODATION GUIDE
YOUR COMMUNITY
YOUR NEW HOME
They say that your time at University are the best years of your life and living in
student accommodation will enhance this experience.
Our community consists of Massey University Students from a diversity of
cultures of around the world, so it gives you a great opportunity to meet new
people and make lifelong friendships.
We offer a safe and secure environment with 24/7 support.
YOU WILL PLAY AN IMPORTANT ROLE IN THIS COMMUNITY THROUGH:
RESPECT
Our actions and attitudes have tremendous effects on others - so keep it positive!
TOLERANCE
We recognise that our community is naturally diverse and tolerance is important
to ensure a thriving community.
We encourage a tolerant community where differences are valued.
SUPPORT
We have a support network to assist you in your journey, we highly recommend
that you utilise this service.
INVOLVEMENT
There will be lots of opportunities for you to become involved, so get out there
and join in the community.
TEAMWORK
In our communal environments you will be sharing space. This means everybody
is responsible for the kitchen and lounges together. This requires you to be
considerate of each other and share the facilities.WELLINGTON ACCOMMODATION GUIDE / 21
22 / WELLINGTON ACCOMMODATION GUIDE
LIVING TOGETHER
LEARNING TO LIVE TOGETHER WILL BE A BIG PART OF
YOUR EXPERIENCE, SO HERE ARE SOME TIPS:
LEARN PEOPLE’S NAMES,
IT MAKES THEM FEEL SPECIAL
RESPECT PEOPLE’S PERSONAL SPACE,
THEY WILL DO THE SAME FOR YOU.
CLEAN UP AFTER YOURSELF
AND COMMON AREAS, A CLEAN
ENVIRONMENT GOES A LONG WAY.
BE MINDFUL WHEN COOKING AND
PREPARING FOOD, WE ALL HAVE
DIFFERENT TASTES.
THINK OF OTHERS BEFORE MAKING
A LOT OF NOISE, WHILST YOU MAY
HAVE A DAY OFF, SOMEONE MAY
HAVE AN ASSIGNMENT TO COMPLETE.
IF YOU HAVE ANY ISSUES OR CONCERNS PLEASE CONTACT YOUR RA.WELLINGTON ACCOMMODATION GUIDE / 23 LIVING AGREEMENTS FOR THOSE IN TWIN SHARES IN KÄINGA RUA A living agreement will help you and your roommate create a set of community living expectations for you both to live by. Pastoral care staff will facilitate this but it is your responsibility to implement. COMMUNITY LIVING EXPECTATIONS WILL INCLUDE: • Creating a job roster for cleaning the room • Purchasing shared items • Safety • Respect and boundaries SHARING COMMON AREAS IN KÄINGA RUA Your RAs will set up common area and kitchen rules so everyone feels comfortable using and sharing the common areas YOUR WELLBEING Being a successful student isn’t just about academics – you need to look after yourself as well. Your wellbeing is important to us, so do let us know if you become ill, have an accident or have any medical issues, so that we can put the support in place. We work closely with the Health and Counselling team, if you have pre-existing health or mental health issues, we encourage you to have a confidential conversation with us. This will enable us to work together to support you to maintain optimal health while staying in the Halls. We are aware that university life may trigger feelings of anxiety, frustration, or distress. Being involved in your community can help you overcome some of these feelings. We encourage you to talk to your RA about the support available to you. Massey University has a great team of counsellors and advisers to help you deal with these feelings.
24 / WELLINGTON ACCOMMODATION GUIDE
THE CUBE
YOUR FACILITIES
THE CUBE HOTLINE | 0800 RACUBE (0800 722 823)
The Cube Hotline is a free-to-call number constantly manned by accommodation
staff. It’s the number to call for things like lockouts, urgent after-hours maintenance
issues, noise complaints or if you need some information about The Cube.
This number is for Hall residents to call 24/7 if they need support. We ask parents
not to use this number unless it is an emergency.
LOCKOUT SERVICE
There is always someone to assist you if you are locked out. During office hours,
come to The Cube Office. After-hours residents should call the Cube Hotline to
speak to the duty Residential Assistant. Please keep in mind more pressing matters
may prohibit these staff from attending to your lockout immediately so you will
need to be patient. The first lockout is free but each additional lock out will cost up
to $50 This may seem expensive but a locksmith can cost $150 or more per call out.
MAINTENANCE SERVICES
Residential staff work hard to keep the building at the best possible standard. If
there is a maintenance issue, residents must log it immediately through Gateway.
LAUNDRY FACILITIES
Laundry facilities are available on the ground floor of The Cube. Our commercial
quality washing machines require laundry powder and cost $3 per cycle. Dryers
are also available and cost $3 per 45min cycle. Please ensure that you leave the
laundry area in a clean and tidy condition after use. Should any of the appliances
not be working please let the staff know so that repairs can be undertaken as
required.
PARKING
Cube residents may apply for parking at KR Hall, which has 28 parks. Email the
accommodation office to apply. See costs on the next page.
No visitor vehicles are to be parked in The Cube car park. Unauthorised vehicles
will be towed.WELLINGTON ACCOMMODATION GUIDE / 25 The University accepts no liability for loss of, or damage to, a vehicle or its contents parked on the University Campus or at KR Hall. We strongly advise residents to obtain insurance cover for their vehicles and not to leave any valuables in them. No motorbikes or scooters can be stored at the Cube Hall. Wellington offers a comprehensive network of buses and The Cube is located on the edge of the central business district. We strongly recommend that you consider all the options before bringing a vehicle with you. BICYCLE AND SKATEBOARD STORAGE The Cube has a bicycle shed on site. There is a cost for a bike shed key, and more information can be obtained by emailing the accommodation office. Please note that bikes are not permitted inside the Hall. They are not to be left on the ground, against any building or attached to the building in any way. Skateboards can be stored in rooms, but no skating is permitted in the garage nor in the building. MAIL COLLECTION AND NOTIFICATION Mail and parcels arrive at the Cube throughout the day and are placed in a trolley outside the office from Mon to Fri. Regular mail is placed in the post boxes at the entrance to the hall. RUBBISH AND RECYCLING Recycling and rubbish facilities are available on the ground floor of The Cube. Recycling of paper, clean plastics, clean cans/tins and cardboard are available. All rubbish and recycling must be disposed of appropriately in each of the bins provided. Please leave the rubbish and recycling room clean and tidy. 2019 CUBE HALL FEES (per incident, payable within 7 days of notice) Lockout $20 Lockout (after hours) $50 2019 ADMIN FEES Bike Storage $50 for 42 weeks (limited numbers) Parking At KR Hall - $756 for 42 weeks prepaid. Or $25 weekly for 42 weeks Scooter Park not available Room Change $150, if request is approved
26 / WELLINGTON ACCOMMODATION GUIDE
KAINGA RUA
YOUR FACILITIES
THE KÄINGA RUA HOTLINE | 0800 KRHALL (0800 574 255)
The Käinga Rua Hotline is a free-to-call number constantly manned by accommodation
staff. It’s the number to call for things like lockouts, urgent after-hours maintenance
issues, noise complaints or if you need some information about Käinga Rua.
This is a number for Hall residents to call for support 24/7. We ask parents not to
call this number unless it is an emergency.
LOCKOUT SERVICE
There is always someone to assist you if you are locked out. During office hours, come
to The Käinga Rua Office. After-hours residents should call the Käinga Rua Hotline
to speak to the duty Residential Assistant. Please keep in mind more pressing matters
may prohibit these staff from attending to your lockout immediately so you will need
to be patient. The first lockout is free but each additional lock out will cost up to $50.
This may seem expensive but a locksmith can cost $150 or more per call out.
MAINTENANCE SERVICES
Residential staff work hard to keep the building at the best possible standard. If
there is a maintenance issue in your room, you are required to log it through our
Gateway.
LAUNDRY FACILITIES
Laundry facilities are available in Whare and Nui on the ground and first floors.
Our commercial quality washing machines require laundry powder and cost $2
per cycle. Dryers are also available and cost $2 per 45min cycle. Please ensure
that you leave the laundry area in a clean and tidy condition after use. Should any
of the appliances not be working please let the staff know so that repairs can be
undertaken as required.
PARKING
There are 28 parking spaces for rent at Käinga Rua. To apply for a park at KR Hall,
email the accommodation office and ask for a form. See costs on the next page.
The University accepts no liability for loss of, or damage to, a vehicle or its
contents parked on the University Campus or at Käinga Rua. We strongly adviseWELLINGTON ACCOMMODATION GUIDE / 27 residents to obtain insurance cover for their vehicles and not to leave any valuables in them. Scooters and motorbikes may be parked in the parking area but will need to be locked. Wellington offers a comprehensive network of buses and Käinga Rua is located on the edge of the central business district. We strongly recommend that you consider all the options before bringing a vehicle with you. BICYCLE AND SKATEBOARD STORAGE Käinga Rua will have an open air area for bicycles. Please note, bicycles are not permitted outside the designated area, nor anywhere inside Whare and Nui. Skateboards can be stored in rooms. MAIL COLLECTION AND NOTIFICATION Mail and parcels arrive throughout the day. Regular mail is placed in post boxes at the entrance of Whare. Parcels will be placed under the postal boxes for collection by residents. There is no secure area for parcels, so residents must check for deliveries daily. RUBBISH AND RECYCLING Rubbish is the responsibility of each resident - the bin is located in the parking area, outside Whare. All rubbish must be placed in plastic bags and placed in the bin. At no moment should rubbish be left in the common areas or grounds of Käinga Rua. Please note: our staff will do rounds and fine any resident leaving rubbish outside their room. No recycling is yet available at Käinga Rua, but we will be changing this in the future! 2019 KAINGA RUA FEES (per incident, payable within 7 days of notice) Lockout $20 Lockout (after hours) $50 2019 ADMIN FEES Bike Storage no charge (limited numbers) Parking $756 for 42 weeks pre paid. Or $25 weekly for 42 weeks Scooter Park $10/week (limited numbers) Room Change $150, if request is approved
28 / WELLINGTON ACCOMMODATION GUIDE
EVENTS AND ACTIVITIES
Events and activities are organised by residential staff and Residential Assistants
throughout the year. Notices of these events are posted on Facebook and on the
infoscreen in the common areas, and RAs will sign students up.
GETTING INVOLVED
We encourage you to get involved as much as possible. One of the best way to
make friends is to attend and participate in events and activities. Getting to know
other residents on your floor and the floors above and below you is key to having
a great experience while living at the halls and in the coming years.
ACTIVITY FEE
All residents are required to pay an Activity Fee. This fee is not refundable
and will be utilised to enhance your stay at the halls. Our events and activities
endeavour to be inclusive of all residents.WELLINGTON ACCOMMODATION GUIDE / 29
30 / WELLINGTON ACCOMMODATION GUIDE
COMMUNICATING
FACEBOOK
We communicate mostly via our facebook groups Cube 2019 and Käinga Rua
2019, so make sure you are part of our community!
EMAIL
We also use your email address so it’s worth checking regularly too. This is how
we communicate financial reminders and other facilities related issues.
YOUR POSTAL ADDRESS AT THE CUBE
Your Name
Your apt number (for example 4I3)
The Cube Hall, 242 Taranaki Street
Mt.Cook, Wellington, 6011
YOUR POSTAL ADDRESS AT KÄINGA RUA
Your Name
Your Room Number (for example W.0.01)
Käinga Rua Hall, 217 Taranaki Street
Mt.Cook, Wellington, 6011
Any mail received without a name and apt number will be stored for a few days
and sent back to sender! Please ensure the sender includes these details!WELLINGTON ACCOMMODATION GUIDE / 31
ON CAMPUS SERVICES
Our Wellington Campus has many facilities and services that will make your Uni
experience richer and easier. Please, visit our website for information on:
WELLINGTON STUDENTS ASSOCIATION (MAWSA)
The students' association at Massey University's Wellington campus in governed
by students. MAWSA offer a wide range of services including throwing events,
supporting student-run clubs, advocating for students, and helping students who fall
on hard times.
CAMPUS INFORMATION SERVICES
Assist students with a range of enquiries such as:
• General Enquiries
• Enrolment
• Timetables
• Fee enquiries and payments
• Studylink
• Scholarships
CAREER DEVELOPMENT
Our very own on campus career development advisor can assist you with:
• Career planning
• Exploring career options
• CV and interview advice
• Employability and job options
• Career Hub
CHAPLAINCY
Our chaplaincy team can assist you with :
• Connecting you to other students
• Connecting you with faith communities
• Exploring faiths
• Prayer and meditation
DISABILITY SERVICES
If you have a disability and require support throughout your study, they can
assist you with:32 / WELLINGTON ACCOMMODATION GUIDE • Accessing disability services • Equipment for short term loan • Accessible course material • Support for lectures and laboratories • Additional assistance in exams CAFE Tussock Café is centrally located on campus. HEALTH AND WELLBEING The Health and Counselling Centre on campus provides a comprehensive range of professional, confidential health and counseling services. If you enrol in the Health Service you will have access to heavily subsidised services provided by the nurses and doctors from the Newtown Union Health Service. We encourage all students to enroll, this is particularly important for students with long term health and mental health conditions so that your health can be managed seamlessly - supporting you to stay well and succeed. Counselling is provided free. This maybe be for one session or a few, and a practice nurse is also available for appointments and telephone advice. The Health Centre is available Monday to Friday. Please head to our website to review the options and how you may access these services. • Counselling • Wellbeing workshops • Student groups • Impaired performance - aegrotat INTERNATIONAL STUDENT SUPPORT A team to support all our international students from pre arrival to returning home, they can assist with: • Admission and enrolment • Medical and travel insurance • International student orientation, events, activities and seminars • Pastoral care support • Student visas • Graduate work visa applications RECREATION CENTRE This facility is designed to meet a comprehensive range of recreation; sporting, health and fitness. TEACHING AND LEARNING CENTRE The Centre of Teaching and Learning provides assistance to all students seeking to further develop their learning and writing skills and can offer a wide range of academic assistance such as: • Consultation and assignment guidance • Subject mentors for one to one assistance • Workshops throughout the year to assist study available via the website
WELLINGTON ACCOMMODATION GUIDE / 33
34 / WELLINGTON ACCOMMODATION GUIDE
YOUR RESPONSIBILITIES
THE BEHAVIOUR CODE parents or guardians may also
be contacted if there is a concern
Massey Accommodation maintains about the safety and wellbeing of
community standards that centre the resident.
around the Massey University Student • Intoxicated guests or visitors are
Code of Conduct, consideration for not permitted in accommodation
others, safety, resident welfare and the and will be asked to leave.
protection of property. • The Accommodation Team have
When you accepted your offer of place the right to confiscate and destroy
any non-permitted items and any
with us, you agreed to adhere to these
alcohol being consumed in non-
standards.
designated areas.
ABUSIVE OR UNDERAGE DRINKING
THREATENING BEHAVIOUR Residents under the age of 18 years
We have the expectation of a safe, will not be able to consume alcohol
peaceful work and study environment and there will be legal ramifications for
within our community. Any behaviour those who purchase alcohol for others
considered to be threatening or abusive under the age of 18.
will result in disciplinary action.
NOISE
ALCOHOL POLICY We should at all times show regard
We are opposed to excessive and and consideration for others in our
irresponsible consumption of alcohol. community, we should be particularly
However, moderate consumption mindful of the noise generated from
of alcohol is permitted within normal activity such as holding small
accommodation as long as the gatherings, skyping friends and family,
following conditions are met: watching movies, playing computer
• We only allow certain types of games, returning late at night or
alcohol and it is only permitted waiting in a common area for lift.
within designated areas and
timeframes. Excessive noise may result in
disciplinary action.
• The Accommodation Team reserve
the right to refer residents with No amplifiers may be used in rooms
a pattern of excessive alcohol or common areas - small bluetooth
consumption to Student Health. loudspeakers are okay.
Alternatively, the resident’sWELLINGTON ACCOMMODATION GUIDE / 35
DISCIPLINARY
DISCIPLINARY PROCESSES
When an incident occurs within our community, residents involved will be
contacted for a meeting.
After investigation, if rules and regulations have been breached or the incident
involves criminal acts, further disciplinary action may be taken.
The Accommodation Disciplinary System is designed and operated in adherence
to the principles of natural justice. These principles require that every situation
be approached in a manner that ensures the standards of procedural fairness are
met, and are seen to be met at all times.
SANCTIONS
Sanctions will be determined by the assessment of the seriousness of the
incident. They may include, but are not limited to:
• Verbal warnings • Retraction of privileges,
• Written warnings such as no guest passes
• Community contribution • Trespass notices
• Fines • Suspension from accommodation
• Confiscation of items • Eviction from accommodation
2019 COMMUNITY FINES
These fines may be applied to a breach of the community standards. Once
issued, the resident has 7 working days to pay the fine. Unpaid fines/fees will
affect a resident's access to guest passes. Please note, breaches committed by
guests will be charged to the resident who issued the guest pass.
2019 FINES
Open Vessel in common areas $50 per breach
Smoking/Vaping $50 to $100 per breach depending
on number of breaches
Other serious breaches may involve higher fines, guest pass bans for
limited or unlimited time and/or community work36 / WELLINGTON ACCOMMODATION GUIDE
COMMUNITY RULES
A set of rules can be found in every You may invite up to two guests to
apartment at the Cube Hall and in every stay over for a maximum of two nights
room of Käinga Rua Hall. per week.
ACCOMMODATION FEES SOCIAL GATHERINGS
You are required to pay accommodation All social gatherings must have the
fees for the full period of your Residential approval from the staff.
Agreement. If for some reason you fall
behind on your accommodation fees RELEASE OF CONTRACT
please discuss this with Accommodation Only in exceptional circumstances can
Services as soon as possible. you apply to be released from your
contract, as the contract is a legally
CHANGE OF ROOMS binding document which means you
If you wish to change your room, speak are liable for your fees until the end of
to the accommodation team. If your contract date.
request is approved you will be required Contact the Accommodation Team for
to pay a change of room fee. further information.
COMPLAINTS RIGHT OF ENTRY
If you wish to submit a complaint please The Accommodation Team have the
do so in writing to the Residential right to enter your room, apartment
Operations Manager. You may also visit or studio at any time for the following
our office in person. reasons:
• If there is an emergency or there is
ELECTRICAL SAFETY reason to believe that someone is
Your safety is important to us therefore in clear or imminent danger
all personal electrical appliances must • If there has been a fire
be tested. alarm activation
• If there could be a possible breach
GUESTS of the community standards and
All guests must carry a guest pass after behaviour code
5.30pm every day of the week. Guest
• If there is a requirement
passes are issued from Mon to Fri, 4pm
for maintenance
to 6pm.
• For the purpose of routine
You are fully responsible for the inspections
behaviour of your guest during their
stay. It is your responsibility to inform
your guest of the community standards
and behaviour code, as you will be liable
for any breaches.WELLINGTON ACCOMMODATION GUIDE / 37
38 / WELLINGTON ACCOMMODATION GUIDE
EMERGENCY PROCEDURES
FIRE ALARMS
Apartments and rooms within the halls have smoke detectors, fire
protection devices and posters detailing evacuation procedures and
assembly points. It is essential that all residents familiarise themselves
with the location of fire appliances, nearest exits and assembly areas.
It is an offence to tamper with, cover or attempt to remove the smoke
detectors in apartments. Tampering is detected by the monitoring
company and will result in charges, which may be up to $1,800.
DISCOVERING A FIRE
On discovering a fire - immediately operate the nearest fire alarm
call-point and telephone the Fire Service (dial 111). Only attempt to
extinguish the fire if there is no likelihood of risk to personal safety (do
not use water on a fire involving an electrical appliance).
FIRE WARDENS
Your Residential Assistants will act as fire wardens in the event of a
fire. They will guide you calmy and quickly down the stairwell to the
emergency exits.
FIRE ALARM ACTIVATED
On hearing a smoke detector alarm residents are required to leave their
rooms immediately, ensuring that the windows and doors are closed,
but not locked. Take your room/apartment key with you but leave all
other belongings behind. During office hours residential staff are
responsible for responding to fire alarms. Outside of office hours it is
important to ring the duty Residential Assistant so they can assist you
with a response. If you suspect the alarm was activated because of your
apartment please report to a staff member as soon as possible so they
can notify the Fire Service.
If an evacuation occurs at night it is recommended that residents take
some warm clothing with them if possible. Residents are requested to
knock, wake-up and warn the residents in the adjacent or nearby rooms.
Residents are to leave the building by the nearest exit and proceed to the
assembly point as stated on the Evacuation Plan (do not run and, if there
is smoke, keep low to the ground).WELLINGTON ACCOMMODATION GUIDE / 39
MEDICAL/PSYCHOLOGICAL
You must notify the duty Residential Assistant or the office if you or
another resident has or is experiencing a medical emergency. If the
emergency is of a serious nature phone an ambulance on 111. If you are
unsure of what action to take contact a staff member immediately so that
the situation can be assessed.
DISASTER
In the event of a disaster, e.g. earthquake, major fire, or disease
outbreak, which temporarily requires the evacuation of residents from
the halls, the University will endeavour to arrange temporary alternative
accommodation if health and hygiene regulations permit.
Alternatively Accommodation Services will release residents from their
Residential Agreement obligations as required and no rental payment will
be required for this period.
SECURITY
Our halls have an extensive network of cameras, and friendly
security staff on duty three nights a week.
Residents are responsible for their own security and the
security of their hall's family, and are required to:
• Keep their apartments/room doors locked at all times.
• Ensure they know their guests and walk them out of the building.
• Keep an eye out for any unusual events, people and report them
quickly via our 24/7 RA phone: The Cube Hall 0800 722 823, or for
Käinga Rua 0800 574 255
• Act in a responsible manner and report any strangers, incidents or
damages they witness by calling the numbers above. This will be kept
confidential.40 / WELLINGTON ACCOMMODATION GUIDE
KEY CONTACTS
USEFUL TELEPHONE NUMBERS/
KEY INFORMATION AND CONTACTS
24/7 RA PHONES:
The Cube Hall 0800 722 823 (0800 RA CUBE)
Käinga Rua 0800 574 255 (0800 KR HALL)
THE HALLS OFFICE:
accommodation.wellington@massey.ac.nz
+64 4 801 5799 ext 63150
MAINTENANCE ISSUES:
All maintenance issues should be logged
via our Gateway.
FOR PARENTS/NEXT OF KIN
To contact our office if you need information on
any matter, you may call 04 801 5799 ext 63150
Mon to Fri from 9am to 5pm
For urgent issues call the RA phones. The duty staff
will answer.WELLINGTON ACCOMMODATION GUIDE / 41
42 / WELLINGTON ACCOMMODATION GUIDE
WELLINGTON ACCOMMODATION GUIDE / 43
THR I VE WGTN
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