And don't forget to see the TOWN! - Mobile Air Conditioning ...
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Training by the leading experts in service, diagnosis and repair of modern mobile A/C systems. In-depth A/C training for passenger car and light truck, HD truck and off-road vehicles. Go one-on-one with the top industry suppliers at the trade show. Relax and network with your peers at numerous social events. And don’t forget to see the TOWN!
TRAINING EVENT & TRADE SHOW
WEDNESDAY, FEB. 19 SPONSORED BY
™
MACS 2020 GOLF TOURNAMENT
Gaylord Springs Golf Links
START TIME: 12:00 noon
WHERE: Nashville, Tennessee
PRICE: $120 per person (includes greens fees,
transportation, boxed lunch, 2 drink tickets and an
awards dinner.) Club and shoe rentals are not included.
Don’t miss this great networking opportunity!
THURSDAY, FEB. 20
SPOUSE / COMPANION TOUR
TIME: 9:30 am – 3:30 pm
PRICE: $90 per person*
The Best of Nashville Tour!
Join a group of MACS attendees and spend the morning exploring
Music City by bus. Visit the Ryman Theater, the original home
of the Grand Ole Opry and “The District” which is home to the
coolest music venues and up-and-coming musicians. Visit historic
Centennial Park and the Parthenon, the only full-scale replica
of the original Parthenon in Athens, Greece. Get a look at the
sights and historic landmarks of Music Row. You might even spot
a star to photograph. Enjoy a stop for lunch on your own at the
Nashville Farmers Market in Bicentennial Park. The stars come out
in the afternoon when you’ll have time to explore the Country
Music Museum and Hall of Fame. Learn more about your favorite
country musicians from Gene Autry to Willie Nelson, Dolly Parton,
Tammy Wynette and more. *(Lunch is on your own)
Nashville Notes:
MAKE A BIG SPLASH AT SOUNDWAVES!
It might be winter, but at the Gaylord Opryland Resort you can
still make a big splash! MACS’ host hotel is home to Soundwaves,
a great big indoor water park featuring 111,000 square feet of
water slides, raft rides, a lazy river and more wet wonders all at
a tropical 84 degrees! A great venue for families to enjoy when
making this trip an extended getaway.
Pre-register through the MACS website and receive 10% off
your admission!
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SPECIAL EVENTS
THURSDAY, FEB. 20 (cont’d) SPONSORED BY
KEYNOTE LUNCHEON
11:30 am – 12:45 pm
MACS is pleased to announce that NASCAR driver
David Starr will be the Keynote Speaker at the
2020 Training Event Keynote luncheon sponsored by
Mahle Service Solutions. Competitive, determined and
passionate with over 20 years of racing experience
under his belt, David Starr has proven himself as one of
the top racers in the United States. His ambition was
sparked at a young age as he trailed on the heels of
his father, a racing crew chief, to the track each week.
Starting out at his local Houston dirt tracks, David
climbed the ladder gaining championships and victories
under his belt. He learned the skills and mechanics
behind racing on dirt and pavement, vaulted to success, and entered the then named NASCAR Craftsman Truck Series in
1998. After more than a decade of racing, David had racked up wins in the Truck Series and competed for championships.
In 2014, David moved to the NASCAR Xfinity Series where he drove the #66 Toyota for Carl Long; as well as others such
as AJ Foyt, and NFL player, Randy Moss. David currently competes full-time in the NASCAR Xfinity Series, driving the
No. 52 Chevrolet Camaro for Jimmy Means Racing and part-time in the Monster Energy NASCAR Cup Series, driving the
No. 51 Chevrolet Camaro ZL1 for Rick Ware Racing and the No. 97 Toyota Camry for Obaika Racing.
“David has been involved in racing since he was 14-years old and knows the business of racing inside and out. After
spending time with him we are convinced our attendees will be fascinated by a life-long driver’s perspective on the sport,”
remarked Elvis L. Hoffpauir, MACS president and chief operating officer.
SPONSORED BY
INTERNATIONAL RECEPTION
5:00 pm – 6:00 pm
MACS truly is Worldwide!
A special invitation-only reception sponsored by RANSHU will be held Thursday,
February 20th waterside in the Gaylord for all international attendees to network. If
you only speak one language make sure its mobile A/C! This is a ticketed event. A great
icebreaker before getting down to business at MACS 40th annual Trade Show.
WELCOMING RECEPTION
7:00 pm – 8:30 pm
A night at the Wildhorse Saloon!
It’s MACS’ 40th Anniversary, but everyone gets to party! Hop on the bus from the Gaylord
and ride downtown to one of Nashville’s most historic country music and entertainment
venues. The Wildhorse Saloon is home to live music, line dancing, fried pickles and most of all
fun, fun and more fun with your fellow attendees. This is a ticketed event.
SPONSORED BY
®
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TRAINING EVENT & TRADE SHOW
THURSDAY, FEB. 20
PASSENGER CAR / LIGHT TRUCK / TECHNICAL / MANAGEMENT
Morning: 8:00 am – 11:15 am • Afternoon: 1:00 pm – 4:15 pm
Electrical Systems Power Management - Impact on HVAC Operation PETER ORLANDO
Carquest Technical Institute
Winter Complaint - “My rear defogger, heated seats and mirrors don’t seem to be working right.” Is it truly a systems
malfunction or is the vehicle load shedding?
Summer Complaint - “My A/C needs a charge.” Is it an A/C problem or is the vehicle load shedding?
Can the HVAC system on a modern vehicle be telling us that there’s a bad battery on board? YES!
What percentage of time will the HVAC system be cycled OFF during a load shed level 3 event on a 2017 Chevy
Malibu? Are there levels of load shedding? YES!
The customer’s awareness of this will begin gradually, and eventually they’ll bring the vehicle in for service. The technician will usually find
ABSOLUTELY NOTHING wrong with the A/C or heating system.
The modern power management system on today’s vehicles is vastly different than just a few years ago. We are now measuring,
calculating, and reporting the voltage, current, temperature, state of charge, health, and function across multiple networks to optimize
vehicle performance. Ever realize you left the headlights on, and wonder how the battery didn’t go dead overnight? The answer is Power
Management. However, as the vehicle begins to age, so does the battery. Consumer convenience of certain climate control system
functions will be impeded, and at times, not appear to be working at all. The key to all of this is knowing what climate control systems
functionality will be impacted by any electrical system deficiencies or degradation.
The class will include checking vital signs with a scan tool; load shed criteria and load reduction level counters; understanding net battery
amp hours; proactive alerts: diagnostics and prognostics. Students that take this seminar will have a thorough understanding of domestic
system load shedding, and the effect it has on HVAC system functionality.
The Challenge of Change; HVAC Technology Changes that Make Modern Air Conditioning
Systems more Challenging to Diagnose and Repair PETER McARDLE Four Seasons
A myriad of changes to systems design and operation over the past ten to fifteen years can make diagnosing and
repairing a modern air conditioning system diabolically difficult. The greater use of computer controls including
volume flow sensors, eVDCs (electronically controlled variable displacement compressors), electro-viscous fan clutches,
evaporator thermistors, multi-speed cooling fans, active grille shutters, dual zone systems etc. can really darken your
diagnostic day. Couple these technologies with changes in basic component design such as the use of flat tube,
multi-pass, multi-path flow, sub-cooling condensers, idle stop evaporators, oil retention compressors etc. and it can
be overwhelming to know where to begin your diagnosis of a poorly performing system.
“Join us for this class at MACS 2020 when we will explain some of these changes in detail and their impact on system operation and
diagnostics. We will look at some of the issues and failures associated with these technologies and how best to cut to the diagnostic chase.”
Nissan and Infinity New Technologies ED SIMMONS Nissan-USA
HVAC Systems to include the following:
R-134a transition to R-1234yf refrigerant on current and future models.
2019 LEAF electric vehicle climate control.
PTC heater booster system found on Titan diesel and LEAF vehicles.
Networking of climate control systems.
Nashville Notes:
NIGHT LIFE!
Tootsie’s Orchid Lounge, Legends Corner, The Second Fiddle, The Stage, Layla’s
Bluegrass Inn and Robert’s Western World are all experts at serving up cool
longnecks and hot country music. The Lower Broadway clubs have launched
many country stars!
4
TRAINING
Succeed and Conquer with KPIs (Part 1: Morning) RICK WHITE 180BIZ
Every shop owner starts the same way; excited about running a business and becoming his or her own boss. Why
then do some succeed while so many fail? It’s simple, really. The truly successful repair shop owner embraces the
“business” side of his shop. He understands that to achieve the dream he needs to focus on planning and execution –
not activity. This champion learns “the numbers”: what to watch; what to measure; what to modify. This is what KPIs
(Key Performance Indicators) are all about. They are simply tools which successful shop owners use to see where they
are today compared to where they want to be; identify quickly whether things are getting better or worse; highlight
areas that need improving before they become problems. This fast-paced seminar draws you into the shop owner’s
journey as he makes his business healthy and more profitable using KPIs.
Succeed and Conquer with KPIs (Part 2: Afternoon) RICK WHITE 180BIZ
After attending Part 1 of this series, you now understand the importance of using KPIs (Key Performance Indicators). You should now
have YOUR numbers in front of you. In this session, we do a deeper dive into each KPI and compare your numbers to our benchmark
metrics. We will review typical shop scenarios, see what factors affect each and learn what you can do to improve YOUR metrics. By the
end of the clinic, you’ll be able to join those other champion shop owners on their journey as you make your business healthier and more
profitable with the use of KPIs.
Understanding Compressor Design and Functional Differences RICHARD HAWKINS
1-800-Radiator and A/C
Compressors vary widely among the different vehicle platforms and even some specific models use compressors from
different manufacturers. Not all of these operate the same way, which is why it’s important for technicians to be able
to spot the differences. From electronic to manual controls and pistons to scrolls, join Richard Hawkins, technical
administrator for 1-800-Radiator and A/C for an in-depth look at what makes these compressors so different, and how
this knowledge can help along your diagnostic journey.
COUNTERPERSON A/C TRAINING TIM IEZZI Iezzi’s Auto Service
When it comes to servicing mobile A/C systems, it’s not just the service technician that needs proper training for the
job to go well. Your parts counter staff also needs to know what are the various parts, how do they work, and where
do they go on the vehicle. Tim Iezzi, shop owner and lead technician at Iezzi’s Auto Service knows all too well how
important it is to have knowledgeable sales staff help with getting the right parts on time. Join Tim as he explores
these topics and more!
SPECIAL GUEST SPEAKERS
5:00 pm – 5:30 pm • Commercial Vehicle Overview: A Market in Motion
DAWN BRUSSEAU • Associate Director, Commercial Vehicle Solutions
Learn about the current and future trends shaping the commercial vehicle market. This session is designed to highlight
major trends by reviewing new vehicle registration and vehicles in operation datasets. You will learn about who is
buying commercial vehicles and market direction with segmented geography down to a regional level. A special
highlight will be included on the future of trucking as we take a look at energy consumption and the impact of
electrification, alternative fuels and autonomy on fleets, OEMs and suppliers.
Automotive offerings and expertise at IHS Markit span every major market and the entire automotive value chain
— from product planning to marketing, sales and the aftermarket. Headquartered in London, our automotive team is part of IHS
Markit’s information and analytics powerhouse that includes more than 15,000 colleagues in 150 countries, covering automotive, energy,
chemical, aerospace and defense, maritime, financial, technology, media and telecommunications.
5:30 pm – 6:00 pm • North American Vehicle and Consumer Trends
MARK FRENCH and JON CLEMENTS • Experian Automotive
A look at the latest population trends for light vehicles in North America. Presenters will provide
insight on replacement rates for popular A/C products and talk about the changing trends in
engine size, vehicle segments, electrification, and more. The session will also include Experian’s
ability to add demographic information to Vehicles In Operation and your ability to target specific
vehicle owners for your products!
5
TRAINING EVENT & TRADE SHOW
SPONSORED BY
THURSDAY, FEB. 20 Powering Business Worldwide
HEAVY DUTY TRUCK / OFF-ROAD VEHICLES / TECHNICAL
(8:00 am – 11:15 am • 1:00 pm – 4:15 pm • Classes are in General Session Format and DO NOT REPEAT)
8:00 am – 8:45 am AEM Update: SNAP Application for Off-Highway R-1234yf
JOHN WAGNER Association of Equipment Manufacturers (AEM)
Last year a group of off-highway equipment manufacturers and their Tier1 suppliers, represented by AEM, began
working on a US EPA application to use R-1234yf in certain types of off-highway work machines. This session provides
an update on their activities and status of the application to date, along with information about the use of R-1234yf
in off-highway equipment in global markets.
8:45 am – 9:30 am Caterpillar Update: New Designs and Features
DAN SPURGEON Caterpillar
This presentation will first review the latest system design and field service improvements. These improvements are the
result of extensive design and validation activities that were completed this past year. With spring fast approaching,
now is the time to get shop equipment in working order. We’ll cover a checklist of important items to insure
everything is in tip top shape for the cooling season ahead! We’ll take a quick dive into understanding the impact
of ambient air conditions on the performance of evaporators and condensers. An advanced warning: there will be
some graphs with engineering data! Finally, we’ll cover any of the latest news on R-1234yf refrigerant introduction.
9:30 AM – 9:45 AM BREAK
9:45 am – 10:30 am AGCO Equipment HVAC Service and Repair SHERWOOD WHEELER
AGCO Corporation
The program will feature product updates on AGCO built products including TSB information, product improvements,
and more information on specific HVAC systems. The program will also include refrigerant capacity update for new
models and approved revisions to previously published refrigerant capacity.
10:30 am – 11:15 am Working with Mining Equipment A/C Systems
PAUL KRUG Komatsu
First, what makes the mining duty A/C system different from standard commercial duty systems, or even harsh duty
A/C systems? What is different about how you service them, and what are the sticking points that are different from
most other commercial A/C service work? The presentation will also briefly cover some regulatory nuances for this
type of work. Finally, it will look at what the future hopefully holds for this type of work, namely a holistic approach
to operator safety and comfort. Second, when you consider all the things in the first topic, you realize that the cost
structure can be notably different from other systems. The presentation will cover how to monetize that, then how to
capitalize that when you’re trying to sell a specific mining duty system. Where do the opportunities lie, and how can
you sell those concepts to customers?
11:30 AM – 12:45 PM KEYNOTE LUNCHEON
1:00 pm – 1:45 pm Future Direction of Thermal Management Systems for Heavy Duty
Machines YEVGENIY BEYGEL Bergstrom
Learn about the impact of the hybridization and electrification of powertrains in heavy duty vehicles on HVAC and
thermal management system design. Get an overview of thermal management technologies required to cope with
new powertrains (electric compressors, heat pumps, PTC heaters, etc.)
6
TRAINING
1:45 pm – 2:30 pm Should your Cooling System be Under Lock and Key?
ROBERT BASSETT Gates Corporation
Bobby Bassett, National Training Manager for the Gates Corporation will provide the latest information based around
the high rates of warranties for components in the coolant system. Bobby will communicate system insight, examine
root cause failures and provide best practices when working on this system.
After this session you will be able to:
Explain why up to 40% of radiators and 95% of water pumps can fail prematurely if coolant is not handled
properly at time of the repair.
Explain why partial replacements of coolant will become a thing of the past if you want system protection!
Identify two separate and unrelated challenges creating failures in today’s coolant systems.
Silicone vs. EPDM hose: Explain why EPDM could be a better choice for your application today.
Simplify failures along with corrective actions for the customers using a left hand / right hand diagnosis or repair approach.
2:30 PM – 2:45 PM BREAK
2:45 pm – 3:30 pm Electric Compressor Selection and Integration ERIK HUYGHE
T/CCI Manufacturing
Choosing an electric A/C compressor and operating voltage suitable for a particular hybrid or electric vehicle is
important to ensure customer satisfaction. However, electrical and refrigerant system integration are important
aspects that can lead to costly failures if not properly addressed. Considerations for successful electric compressor
implementations will be discussed.
3:30 pm – 4:15 pm A Comparison of Various Mobile A/C Hose Types AARON CLARK
Eaton
Multiple styles of mobile A/C hoses are used in the market and while there are many overlapping characteristics
between them, some differentiation does exist. Properties such as temperature capability, application, fluid/gas
compatibility and even cost play a role in selection of the appropriate conveyance product. This presentation includes
commentary and a direct comparison of the merits of each hose classification.
Nashville Notes:
TRAVEL TO GREECE?
MACS invites you to come early and stay late to enjoy Nashville’s treasures like the
Parthenon, a full-scale replica of the ancient Parthenon in Athens, Greece. The
Parthenon houses an art gallery and museum plus Athena, the tallest indoor sculpture
in the western world at 42 feet high.
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TRAINING EVENT & TRADE SHOW
FRIDAY, FEB. 21
GENERAL SESSION
8:00 am – 10:00 am
CHENISE FARQUHARSON • U.S. EPA
(Environmental Protection Agency)
Chenise Farquharson, coordinator of the Significant CHENISE MICHAEL R. JOSE MIGUEL
New Alternatives Policy (SNAP) Program, will FARQUHARSON INGVARDSEN DIAZ SASTRE
update attendees on the Agency’s current SNAP
regulations and activities impacting the mobile air conditioning industry.
MICHAEL R. INGVARDSEN • Nissens Automotive A/S
With increased focus on fuel economy and exhaust levels of cars in Europe, A/C systems have been developed and
improved at a pace not seen before. EU demand for manufacturers to improve range have also had serious impacts.
Buyers now have high expectations for system performance, even in smaller vehicles with 0.8 liter engines. Serious
changes are required to accommodate both buyers and EU regulations. Micro and macro tube condensers, ECV
compressors, electronic expansion valves as well as the change in refrigerant and oil have been a challenge for
manufacturers and the European aftermarket. New technologies demand in-depth training and understanding of
A/C systems to ensure a qualified diagnostic procedure. Why do ECV compressors break down quicker than fixed
displacement? Is component structure the same? Is system load the same? Has the system endured severe heat load or is
it just designed to the minimum standard? All these questions must be answered to understand A/C systems in European
vehicles today, and to determine the root cause of system failure.
JOSE MIGUEL DIAZ SASTRE • Sanden International Europe
The speaker will address electrification of the motor vehicle and the impacts that will have on the A/C technician,
including how powertrain cooling systems work, their differences to what we currently see in today’s vehicles, service tips
and pitfalls.
AFTER PARTY • 4:00 PM – 5:00 PM
After a great day at the trade show, come by the Red Dot After Party, have a cocktail and some light snacks with your
friends, unwind and plan your evening activities.
Nashville Notes:
GRAND OLE OPRY, FRIDAY, FEB. 21, 7:00 PM*
When in Nashville, soak up the music culture. There is no
place better to do that than at the Grand Old Opry House
conveniently located near the Gaylord Opryland Resort,
our host hotel. Some of the greatest stars of country
music play there for the live broadcast. MACS has a
block of tickets for the show on Friday, February 22 as an
optional activity. The Gaylord provides shuttle bus service
to the Opry. (*Time subject to change.)
A limited number of tickets to attend can be purchased in
advance, through MACS, by using the enclosed registration
form or via www.macsw.org.
8
SPECIAL EVENTS
FRIDAY, FEB. 21 TRADE SHOW opening!
10:00 am – 4:00 pm in the Ryman Exhibition Hall B-1
20+20 EQUALS 40!
In 1980, diverse business owners decided they needed to network, share information, further commerce and most
importantly train technicians to make competent repairs. To do this they formed a trade association called the Mobile
Air Conditioning Society (MACS) Worldwide. 40 years later MACS is still here, changing, growing, adapting to new
technologies and showcasing the best of mobile A/C parts, tools, equipment, chemicals and technology. Don’t miss it!
TRADESHOW LUNCH SPONSORED BY ®
saturDAY, FEB. 22 • 11:30 am – 12:45 pm
LUNCH PANEL DISCUSSION
Is your New Tech Pipeline Full?
One of the main concerns we hear from shop owners is an age old one, but is
there really a technician shortage? Hang out at lunch on Saturday with Steve Schaeber, Pete Meier and
Ward Atkinson, as they ask the question, “How are you attracting the top talent?”
Nashville Notes:
FOOD, SIGHTS & SOUNDS
Nashville resonates with life and vibrates to the beat of every kind of song. It’s a wonderland of American music, Southern
hospitality, delicious food and boundless nightlife.
9
TRAINING EVENT & TRADE SHOW
saturDAY, FEB. 22
PASSENGER CAR / LIGHT TRUCK / TECHNICAL / MANAGEMENT
Morning: 8:00 am – 11:15 am • Afternoon: 1:00 pm – 4:15 pm
GM HVAC Multiplexing Diagnosis JERRY MUNGLE ACDelco Technical Training
Diagnosing modern HVAC concerns can be challenging and requires more than just knowledge of compressors
and refrigerants. In this seminar, technicians will focus on honing their diagnostic strategies related to the complex
multiplexing systems used to control modern GM HVAC systems. Network protocols including High Speed GM Local
Area Network (GMLAN), Low Speed (GMLAN) and Local Interconnect network (LIN) will be covered.
2020 FCA Update (Including the Jeep Gladiator Pickup) AL McAVOY
FIAT Chrysler Automobiles
FCA was the first OEM to implement widespread use of R-1234yf A/C systems, and for 2020 virtually all Chrysler,
Dodge, Jeep, Ram, Fiat and Alfa Romeo vehicles use “yf” refrigerant. This session will discuss new technology, chillers
on the PHEV Pacifica and Challenger, and other system changes including proper diagnosis and service of these
vehicles, R-1234yf compressor applications along with recommended oil fill and type, and the new 48-volt systems.
Includes an update on the Waymo / Pacifica hybrid autonomous vehicle project.
Maximizing Your PC for Diagnostics DAVE HOBBS Delphi Technologies
In this course Delphi senior instructor Dave Hobbs will share tips on:
The pros and cons of factory scan tools vs. “dealer level” aftermarket tools
Accessing OEM information on what factory tool works with which vehicles
Software complexities:
• Getting your PC ready for multiple factory scan tools • Downloading factory scan tool software
• IT terms such as Java level, registration and licensing common to factory scan tools
Screen captures to show you how various factory scan tools differ
Video tutorials for setting up PC based factory scan tools and support resources
Attend this course to keep yourself on the cutting edge of PC based scan tool diagnostics!
Selling Testing Profitably (Morning) RICK WHITE 180BIZ
Sound the trumpets because this clinic will show you a proven way to sell diagnostics profitably every time! As testing
is acceptable to customers, you should get paid for it and stop giving your time and expertise away for free. This clinic
also will review typical testing scenarios and demonstrate why the typical methodologies don’t work and give you a
strategy that will work.
To Install or Not to Install (Afternoon) RICK WHITE 180BIZ
Inevitably a customer or potential customer will compare your part pricings to a retail parts store. The customer can get parts “cheaper”
than you can, right? It’s an uncomfortable situation for many auto repair shop owners. Under pressure you feel compelled to use parts
supplied by the customer. Shop owners and managers are often unaware of the pitfalls and liabilities when they agree to install these very
same parts. Some work is better than no work – right? In this seminar, I examine those pitfalls. I’ll offer alternatives to help you make the
right decision “to install or not to install” with more of the facts. Get that work without installing someone else’s parts.
Climate Control Sensor and Actuator Diagnostics KARL SCHNEIDER Robert Bosch
The days of simple air conditioning and heating repairs are long gone, which means the strategy for diagnosing these
systems needs to change. Today’s climate control systems are fully integrated, using a complex vehicle network with
shared modules, sensors and actuators. The answer for the customer’s concern could be a simple sensor failure or a
stuck actuator blend door. This session sponsored by Bosch will help you develop a solid strategy for diagnosing the
complete system, which will ensure the issue is diagnosed accurately and efficiently the first time.
Is Spock in the House? Modern Climate Control Logical Procedures JIM WILSON AVI
We’ve come a long way since only using gauges and checking temperatures. As vehicles have become more complex,
we need to adapt to changing technology. But at the same time, we can’t forget the essential steps and tests to
baseline the system before trying to fix the customer’s concerns. This class covers those steps, plus testing various
sensors and actuators on the system. The use of scan tools, DVOM, lab scopes, amp probes and learning to read wiring
diagrams, especially those euro-types, needs to be part of your diagnostic arsenal. Remember, a logical procedure from
beginning to end will always help!
10TRAINING
SPONSORED BY
saturDAY, FEB. 22 Powering Business Worldwide
HEAVY DUTY TRUCK / OFF-ROAD VEHICLES / TECHNICAL
(8:00 am – 11:15 am • 1:00 pm – 4:15 pm • Classes are in General Session Format and DO NOT REPEAT)
8:00 am – 8:45 am TXVs, Superheat, MOP and More GENE DIANETTI
Parker Hannifin MIKE MILLIMAN • Standard Motor Products
Come to this class to learn everything you ever wanted to know about expansion valves – how they
work, what superheat is, what does MOP stand for, etc. Different styles and designs of TXVs will be
discussed. You’ve always wondered – now, you’ll know!
8:45 am – 9:30 am Oil and Compressor Lubrication MIKE ROUSE Sanden
Oil, and how it is used as a lubricant in compressors, is a very important issue, one which requires constant advice and
support to both engineers designing new systems and to service personnel in the field. This class will cover the effects of
various oils, mixes and best practices with R-1234yf, along with the effects of the wrong oil/refrigerant combination. It
will be intertwined with the importance of pressure and temperature conditions in the suction line and discuss how these
can be used as excellent diagnosis tools for system performance. By analyzing the suction line properly, correct refrigerant
levels, system faults and capacity can be determined quite easily.
9:30 AM – 9:45 AM BREAK
9:45 am – 10:30 am Eberspaecher Electric HVAC Systems JERRY LEMON
Eberspaecher Climate Control Systems Canada Inc.
This presentation will be on the servicing and installation requirements and techniques for the company’s various
electric systems. There are a number of electric A/C and heater units in the company’s Kalori portfolio that require
attention to the electrical feeds as well as special handling and installation requirements. These will be discussed
during the presentation.
10:30 am – 11:15 am New Strategies for the Trucking Industry JOHN FINN Daimler
Technology is progressing at a rapid pace in every segment of business and trucking is no different! Is the aftermarket
transportation industry prepared to compete in the new global ever-changing environment? This session will address
how the world, and more importantly trucking is adapting to the new challenges of fast paced technology and
innovation. How the current model that’s been in place for decades needs to shift and what DTNA and the trucking
industry are doing to compete in this new environment. Combining digital tools, logistics, and premium portfolio of
products are what’s winning in the today’s digital world. Learn how DTNA is investing in this new strategy.
11:30 AM – 12:45 PM LUNCH AND PANEL DISCUSSION
1:00 pm – 1:45 pm IOT Diagnostics and Predictive Maintenance ERIC WEISS
Mobile Climate Control
The “Internet of Things” makes connectivity with A/C control units possible, and this technology is proving itself to be
a powerful tool, providing engineering and service data not only for field trial units, but also for full scale production
systems in all types of machines from skid steers to buses. Data can be pulled LIVE every minute or every 30 seconds, and
in some cases, this connection can be maintained 24/7 with the vehicle. So when the customer says they have a fault,
you can go back and look at the data, find out when it occurred, and exactly what happened. Eric Weiss, VP of product
development at Mobile Climate Control, presents the technology that not only helps diagnose systems that are currently
experiencing issues, but also has the power to help prevent the machine from going down in the first place.
1:45 pm – 4:00 pm Comparing Freightliner Cascadia First Generation and New Cascadia
HVAC Systems LARRY TURAY LETCO Enterprises
This program will discuss the changes in the HVAC system design between the P-3 to P-4 generations of the Cascadia.
Topics will include component and system changes between the two generations including data line updates,
troubleshooting, service tips and common problems found on both designs.
11TRAINING EVENT & TRADE SHOW
SCHEDULE AT A GLANCE
Wednesday, Feb. 19
Annual Golf Tournament – Gaylord Springs Golf Links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 noon
SPONSORED BY FOUR SEASONS
Thursday, Feb. 20
Continental Breakfast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7:15 am - 8:15 am
SPONSORED BY RED DOT
MACS Membership Meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7:30 am - 8:00 am
Passenger Car / Light Truck / Technical / Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8:00 am - 11:15 am
Heavy Duty / Off-Road Technical Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8:00 am - 11:15 am
SPONSORED BY EATON
Spouse / Companion Tour – The Best of Nashville . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9:30 am - 3:30 pm
Keynote Luncheon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11:30 am - 12:45 pm
SPONSORED BY MAHLE SERVICE SOLUTIONS
Passenger Car / Light Truck / Technical / Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1:00 pm - 4:15 pm
Heavy Duty / Off-Road Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1:00 pm - 4:15 pm
SPONSORED BY EATON
Commercial Vehicle Overview: A Market in Motion with Dawn Brusseau . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5:00 pm - 5:30 pm
North American and Global Vehicle Market Share Trends with Mark French and Jon Clements . . . . . . . . . . . . . . . . . . . . . . . . 5:30 pm - 6:00 pm
International Reception (By Invitation Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5:00 pm - 6:00 pm
SPONSORED BY RANSHU
Welcoming Reception at Wildhorse Saloon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7:00 pm - 8:30 pm
SPONSORED BY BERGSTROM, HONEYWELL, MOTOR MAGAZINE, OMEGA-GLOBAL-SANTECH, PTEN, ROBINAIR AND SANDEN
Friday, Feb. 21
Continental Breakfast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7:30 am - 8:15 am
SPONSORED BY RED DOT
General Session, Kick-off to Trade Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8:00 am - 10:00 am
Trade Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10:00 am - 4:00 pm
“Grab a Bite” in the Trade Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12:00 pm - 12:30 pm
SPONSORED BY BERGSTROM
FREE Section 609 Certification Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1:00 pm - 3:00 pm
SPONSORED BY TEXAS TRUCK A/C
Red Dot After Show Party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4:00 pm - 5:00 pm
SPONSORED BY RED DOT
*Grand Ole Opry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7:00 pm -9:00 pm
Saturday, Feb. 22
Continental Breakfast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7:30 am - 8:15 am
SPONSORED BY RED DOT
Passenger Car / Light Truck / Technical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8:00 am - 11:15 am
Heavy Duty / Off-Road Technical Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8:00 am - 11:15 am
SPONSORED BY EATON
Saturday Lunch and Panel Discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11:30 am - 12:45 pm
Passenger Car / Light Truck / Technical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1:00 pm - 4:15 pm
Heavy Duty / Off-Road Technical Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1:00 pm - 4:15 pm
SPONSORED BY EATON
*A limited number of tickets to attend can be purchased in advance, through MACS, by using the enclosed registration form
or via www.macsw.org. Time may change.
12SCHEDULE & CLASSES
Use the information below to help you plan which classes to attend.
Thursday MORNING, Feb. 20
PASSENGER CAR / LIGHT TRUCK / TECHNICAL / SHOP MANAGEMENT CLASSES
8:00 AM - 9:30 AM 9:45 AM - 11:15 AM
PETER ORLANDO PETER McARDLE ED SIMMONS RICK WHITE RICHARD HAWKINS TIM IEZZI
Electrical Systems Challenge of Changes Nissan and Infinity New Succeed and Understanding Counterperson A/C
Power Management – in Modern A/C Technologies Conquer with KPIs Compressor Design Training
Impact on HVAC Systems Part 1 and Functional
Differences
HEAVY DUTY / OFF-ROAD TECHNICAL SESSIONS
8:00 AM -11:15 AM
PLEASE SEE THURSDAY HEAVY DUTY / OFF-ROAD TRAINING
PAGES 6 & 7 FOR SEMINAR DESCRIPTIONS & TIMES.
Thursday AFTERNOON, Feb. 20
PASSENGER CAR / LIGHT TRUCK / TECHNICAL / SHOP MANAGEMENT CLASSES
1:00 PM - 2:30 PM 2:45 PM - 4:15 PM
PETER ORLANDO PETER McARDLE ED SIMMONS RICK WHITE RICHARD HAWKINS TIM IEZZI
Electrical Systems Challenge of Changes Nissan and Infinity New Succeed and Understanding Counterperson A/C
Power Management – in Modern A/C Technologies Conquer with KPIs Compressor Design Training
Impact on HVAC Systems Part 2 and Functional
Differences
HEAVY DUTY / OFF-ROAD TECHNICAL SESSIONS SPECIAL GUEST SPEAKERS
1:00 PM - 4:15 PM 5:00 PM - 5:30 PM 5:30 PM- 6:00 PM
PLEASE SEE THURSDAY HEAVY DUTY / OFF-ROAD TRAINING DAWN BRUSSEAU MARK FRENCH and
PAGES 6 & 7 FOR SEMINAR DESCRIPTIONS & TIMES. Commercial Vehicle Overview: JON CLEMENTS
A Market in Motion North American and Global Vehicle
Market Share Trends
Saturday MORNING, Feb. 22
PASSENGER CAR / LIGHT TRUCK / TECHNICAL / SHOP MANAGEMENT CLASSES
8:00 AM - 9:30 AM 9:45 AM - 11:15 AM
JERRY MUNGLE AL McAVOY DAVE HOBBS RICK WHITE KARL SCHNEIDER JIM WILSON
GM HVAC Multiplexing 2020 FCA Update Maximizing Your PC Selling Testing Climate Control Is Spock in the House?
Diagnosis for Diagnostics Profitably Sensor and Actuator Modern Climate Control
Diagnostics Logical Procedures
HEAVY DUTY / OFF-ROAD TECHNICAL SESSIONS
8:00 AM -11:15 AM
PLEASE SEE THURSDAY HEAVY DUTY / OFF-ROAD TRAINING
PAGE 11 FOR SEMINAR DESCRIPTIONS & TIMES.
Saturday AFTERNOON, Feb. 22
PASSENGER CAR / LIGHT TRUCK / TECHNICAL / SHOP MANAGEMENT CLASSES
1:00 PM - 2:30 PM 2:45 PM - 4:15 PM
JERRY MUNGLE AL McAVOY DAVE HOBBS RICK WHITE KARL SCHNEIDER JIM WILSON
GM HVAC Multiplexing 2020 FCA Update Maximizing Your PC To Install or Not to Climate Control Is Spock in the House?
Diagnosis for Diagnostics Install? Sensor and Actuator Modern Climate Control
Diagnostics Logical Procedures
HEAVY DUTY / OFF-ROAD TECHNICAL SESSIONS
1:00 PM - 4:15 PM
PLEASE SEE THURSDAY HEAVY DUTY / OFF-ROAD TRAINING
PAGE 11 FOR SEMINAR DESCRIPTIONS & TIMES.
13TRAINING EVENT & TRADE SHOW
Save $$$ and avoid long lines by pre-registering and pre-paying for your registration package(s)!
To register: E-mail: info@macsw.org, Fax: (215) 631-7017 OR Phone: (215) 631-7020 – ask for MACS Worldwide Registration OR register on-line.
ARE YOU A MACS MEMBER? Service/Installer Distributor Manufacturer/Supplier Educational/Training Facility Individual
MAKE ME A MACS MEMBER! Service/Installer Distributor Manufacturer/Supplier Educational/Training Facility Individual
Company/Shop _____________________________________________________________ Phone _____________________________________
Address_______________________________________________________ Fax______________________ E-mail ________________________
City ____________________________________ State/Province ___________________ Country________________ Zip/Postal Code____________
NAME PASSPORT OPTIONS TOTAL
Thursday, Feb. 20 – Saturday, Feb 22 (Check if Participating)
Mr. Ms. MEMBER PRICE NON-MEMBER PRICE Golf = $120
$385 $585 Spouse/Companion Tour*= $90
Grand Ole Opry = $55
Mr. Ms. MEMBER PRICE NON-MEMBER PRICE Golf = $120
$385 $585 Spouse/Companion Tour*= $90
Grand Ole Opry = $55
Mr.** Ms.** MEMBER PRICE NON-MEMBER PRICE Golf = $120
$350 $550 Spouse/Companion Tour*= $90
**Second Technician - from Service Shop Only Grand Ole Opry = $55
Prices above valid only until February 8, 2020 * Tour - The Best of Nashville WHY WAIT?
You can register
If you are interested in tickets to individual events, contact the MACS National Office for prices at (215) 631-7020 or e-mail: info@macsw.org. online NOW at
(Note: ACcess prices are designed to provide a savings compared to the price of tickets to individual events.) www.macsw.org
When you register for our annual Training Event and Trade Show, you provide us with Personal Data including your name, company affiliation, address, phone number
and email. MACS Worldwide uses this information to process your requested registration and contact you to provide related information which we believe will be
useful to you. We also may compile your information with that of other attendees and provide the resulting event registration list to our host hotel for the purpose
of cross-checking to ensure each reservation related to the MACS event is acknowledged by the host hotel. This is in order to minimize any room attrition policies.
MACS also provides this list of convention attendees to exhibitors, who may want to follow up with trade show attendees to offer information regarding their products
or services. By submitting this registration form to MACS, you are consenting to usage of your Personal Data in the manner described above.
IMPORTANT! Residents of any of the countries which are part of the European Union (EU) and/or within the European Economic Area (EEA) MUST elect one
of the choices immediately below with respect to your Personal Data:
YES, I consent to these uses of my Personal Data. NO, I want to limit my Personal Data to registration for the event.
You can change your mind about any of these uses of your Personal Data at any time and ask us to delete your Personal Data. View our privacy policy at
www.macsw.org for what is Personal Data and about our use and storage of your Personal Data.
PHOTO RELEASE:
By submitting this registration to MACS, you give your permission to the Mobile Air Conditioning Society (MACS) Worldwide to use your company/staff image for MACS
publications that do not endorse any specific commercial product.
IMPORTANT! Residents of any of the countries which are part of the EU and the EEA MUST elect one of the choices immediately below:
Do you give MACS Worldwide permission to use your company/staff image(s) for MACS’ publications that do not endorse any specific commercial product?
YES, I consent to MACS use of all such images. NO, I do not want any images of my company and staff to appear in MACS’ publications.
You can change your mind at any time and can ask that images be deleted.
1) Your REGISTRATION FORM and PAYMENT IN FULL*** must be received at the MACS National Office NO LATER THAN February 8, 2020, to qualify for pre-registration
discount. Your badge and function tickets will be waiting for you on-site. You will also SAVE MONEY, because ON-SITE registration prices will be 10% HIGHER
than those above. (***CANCELLATION POLICY: Cancellations must be communicated in writing on or before February 1, 2020 in order to receive a refund.
A $50.00 cancellation fee will be imposed for all cancellations. Cancellations after February 1, 2020 and “no-shows” will forfeit the full registration amount.)
2) All passport prices cover one person only. Spouses who attend will be required to purchase separate tickets. Full passports include admission to training sessions,
trade show and meal/social functions. (Spouses who wish to attend training sessions should purchase a full passport.)
3) Badges will not be mailed. Please pick up at on-site event registration.
Enclosed is my check for $ _________________________
Please charge to (check one) SIGNATURE DATE
Mastercard Visa Discover American Express
CARD NO. EXPIRATION SECURITY CODE
Contributions or gifts to MACS Worldwide are not deductible as charitable contributions for Federal Income Tax purposes. Dues payment may be deductible by members as an
ordinary and necessary business expense
14REGISTRATION & HOTEL
Gaylord Opryland Welcomes MACS Feb. 19 – 22, 2020
MACS Worldwide has made every effort to secure the best
group room rate for you at the 2020 Training Event and
Trade Show at the Gaylord Opryland Resort. The MACS
negotiated rate for a single/double occupancy room is $199
plus tax and resort fee per night. For reservations, please
go to the MACS 2020 Training Event page on our website
www.macsw.org for the reservation link, or call (888) 777-
6779.
Please remember to mention you are part of the MACS
Training Event & Trade Show. Room reservations must be
made by January 20, 2020, after which reservations and
substitution request will be accepted only if hotel space
is available. Please remember to keep your confirmation
number. Please advise the hotel regarding any disabilities or
special requirements. Check-in time is 4:00 pm and check-out time is 11:00 am.
MACS attendees will receive a $5 discount on self-parking.
NOTE: Beware of bogus hotel reservation companies: MACS and the Gaylord Opryland Resort are NOT affiliated
with any third party for booking hotel rooms. Should you be contacted to book your hotel room through a third party,
please know this is likely a scam. Please report any suspect activity to MACS. Thank you.
Another thing to watch out for: Please ignore any unsolicited emails you may get from list brokers offering the full
MACS 2020 registration list available for purchase through their organization. Please be aware that MACS never sells
conference registration and contact lists to any brokers or third-party entities.
Gaylord Opryland Resort Airport Shuttle
Shuttle runs every 30 minutes from 7:00 am – 6:00 pm
$35 round trip; Children 18 & under are free with paid adult
Call (615) 889-1000, press 9, to reserve your ticket.
COME GET YOUR FREE MACS GEAR!
BACK PACK!
Pick up at
MACS Registration!
T-SHIRT
HIRT
Pick
k up at
TSI Supercool Booth
15TRAINING EVENT & TRADE SHOW 16
A LOOK BACK OVER 40 YEARS
17TRAINING EVENT & TRADE SHOW 18
19
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