Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota

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Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
Assistance Dogs International Conference
August 19-22, 2018 | Minneapolis, Minnesota

Presented by:        ®
Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
®

Can Do Canines is dedicated to enhancing the quality of life for people
with disabilities by creating mutually beneficial partnerships with specially
trained dogs. Since 1989, Can Do Canines has provided more than 600
assistance dogs to people with disabilities; all free of charge. Our fully
trained dogs, sometimes adopted from local animal shelters, are provided to
our clients who live with disabilities that involve mobility challenges, hearing
loss or deafness, seizure disorders, diabetes complicated by hypoglycemia
unawareness, or children with autism.

The board and staff at Can Do Canines are pleased to sponsor the Assistance
Dogs International conference and honored to act as host of the event.
Welcome to Minnesota!
Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
Conference Schedule

Welcome
    Welcome to Minnesota...................................................4
    Nametags and Banquet Tickets......................................5
    Resources.....................................................................6
    Activities........................................................................7
    Hotel Map.....................................................................8

Schedule
    Daily Schedule..........................................................9-15

Presentations
    Keynote Presentations.................................................16
    Breakout Sessions.................................................17-23

Speakers
    Keynote and Guest Speakers..................................24-29
    Entertainment...............................................................30
Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
Welcome

   Richard Lord
   On behalf of the Assistance Dogs
   International Board, I would like to
   welcome all the participants to the
   Assistance Dogs International conference.

   I hope you have a fruitful experience, gain
   and share some knowledge, find old friends
   and make new ones, and take something
   with you that will have a positive effect on
   your program and your life.

   Please come and find me if you have some
   points of interest to discuss, or you just
   want to say G’day.

   Richard Lord
   Board President, Assistance Dogs International

   Alan Peters
   Can Do Canines is so honored to host this
   year’s conference.

   We are excited about the topics the
   speakers will cover, and hope the
   innovative ideas and discussions will result
   in improved practices for those we serve.

   We hope you enjoy your stay in Minnesota
   and find the conference both useful and
   enjoyable.

                                          ®

   Alan Peters
   Executive Director, Can Do Canines

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                          Assistance Dogs International Conference 2018
Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
We l c ome

       Nametags and Banquet Tickets
       Your nametag is your pass to certain areas of the conference and must be readily
       accessible or visible to conference volunteers in order to enter any part of the conference.

       The different color stripes on the nametags signify your affiliation with Assistance
       Dogs International (ADI). It helps volunteers, conference attendees, moderators, and
       committee chairs recognize your affiliation with ADI.

                                          Nametag Color Code

     Blue      Accredited Membership Level (voting rights) Access to all meetings and
               workshops. Full participation and voting privileges in meetings. Accredited
               voting status must be confirmed before the start of the conference to have voting
               privileges at the 2018 conference. Please Note: Only one designated person per
               member organization may vote or speak at any meeting.

    Yellow     Candidate Level (non-voting rights) Access to all meetings, workshops, and
               banquet. May attend business meetings to observe only.

      Red      Non-ADI Member Guest Not a member of Assistance Dogs International
               (ADI). May attend all workshops, events, and banquet. May not attend any
               business or committee meetings.

    Green      Conference Guest | Keynote Speaker | Non-ADI Member Speaker

    Purple     Conference Volunteer who will be able to assist you with any questions
               or help you may need during the conference sessions.

                                            Banquet Tickets

       Your banquet ticket is placed inside your nametag holder. You must bring your banquet
       ticket to the banquet. Please place your ticket at your place setting so your waitperson
       may serve you the correct meal choice. Any special dietary need is your responsibility to
       address to the hotel staff.

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                             Assistance Dogs International Conference 2018
Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
Welcome

   Minneapolis Resources

      Animal Emergencies                            Hospital                         Animal Supplies

   Blue Pearl Veterinary Partners        Fairvew Southdale Hospital                  Chuck and Don’s
      7717 Flying Cloud Drive                 6401 France Ave. S                    8537 Lyndale Ave. S
       Eden Prairie, MN 5534                   Edina, MN 55435                    Bloomington, MN 55420
           952-942-8272                         952-924-5000                           952-345-7099
          Open 24 hours                       ER open 24 hours                       View hours online

   Transportation

        Light Rail Transit                    Metro Transit Bus                App-Based Transportation

   Bloomington Central Station    Buses pick up at dozens                       App-based services like
    is located two minutes from  of locations in and around                    Uber and Lyft are available
      the Hyatt Regency Hotel.   Minneapolis. For route and                     in Minneapolis and the
     Here, you can get a ride to schedule information call                     surrounding areas. To use
   downtown Minneapolis, the 612-373-3333 or look online                       these services for the first
   airport, and Mall of America.     at metrotransit.org.                        time, do the following:

    Pay with cash for each light rail    Pay with cash for each bus ride or    First install the app and register an
     ride or purchase a visitor pass    purchase a visitor pass on the Metro     account. Then you can request a
    on the Metro Transit app or at       Transit app or at metrotransit.org/    ride to your destination. Pay with
     metrotransit.org/visitor-pass.                 visitor-pass.                      credit or debit card.

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                             Assistance Dogs International Conference 2018
Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
We l c ome

    Minneapolis Activites
    Minneapolis is known for its parks and lakes, but is also home to many cultural
    landmarks. You can use public transportation, rent a bike, or even walk to activities.

       Sculpture Garden                            The Guthrie Theater
       Home to more than 40 iconic sculptures       Center for theater performance,
       including the Spoonbridge and Cherry.        production, education, and training.
       Blue line, Bus 6 (about 1 hour)              Blue line, 7-minute walk (about 37 min)

       The Walker Art Museum                       Twins vs. White Sox Baseball Game
       World class contemporary art center         At the Twin’s Stadium in downtown,
       located next to the Sculpture Garden.       Minneapolis on August 20 at 6:10 p.m.
       Blue line, Bus 6 (about 1 hour)             Blue line (about 40 min)

       Mall of America                             Minnesota Valley National Wildlife Refuge
       The largest mall in the U.S. with more      A 14,000-acre National Wildlife Refuge in
       then 500 stores and an amusement park.      central Minnesota with hiking trails.
       Blue line (about 11 min)                    10-minute walk

       Historic Fort Snelling                      Paisley Park
       Learn stories of the 1820’s military fort   Tour Prince’s 65,000 square-foot recording
       and its surrounding area.                   and production complex and his final home.
       Best route by Uber or Lyft                  Best route by Uber or Lyft

       Minneapolis Institute of Art                First Avenue
       Fine art museum consisting of works of      Minneapolis’ epicenter of live music and
       art from the world’s diverse cultures.      entertainment.
       Blue line, Bus 11 (about an hour)           Blue line (about 40 min)

    Plan Your Stay
    The following events begin the weekend following the conference.

       Minnesota Renaissance Festival              Minnesota State Fair
       Live armored jousting, 250+ vendors, and    “The Great Minnesota Get-Together,” one
       16 stages of live entertainment.            of largest state fairs in the United States.
       Best route by Uber or Lyft                  Blue line, A line (about an hour)

       Open weekends starting August 18            Open daily starting August 23

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                          Assistance Dogs International Conference 2018
Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
Welcome

   Hotel Floor Plan
   The entire Assistance Dogs International Conference takes place on the first floor of the
   Hyatt Regency Hotel in Bloomington.

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                        Assistance Dogs International Conference 2018
Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
S c h e dule

    Conference Schedule
    Sunday, August 19
         9 a.m. - 12 p.m            ADI board meeting
         Interlachen
         Board Room.

         1:30-2:30 p.m.             Can Do Canines tour
                                    Busses depart hotel lobby at 1:30, 2, and 2:30
                                    Pre-registration required for tour

         5:30-8 p.m.                Conference registration check-in
         Prefunction area

         6-8 p.m.                   Welcome mixer
         Stone Arch Room

         8-10 p.m.                  Hospitality suite #429 open

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                          Assistance Dogs International Conference 2018
Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
S chedul e

     Monday, August 20
         7-8 a.m.                 Continental breakfast
         Prefunction area

         8-8:15 a.m.              General Session | Conference Welcome
         Grand Ballroom           Richard Lord, ADI Board President
                                  Alan Peters, Can Do Canines Executive Director

         8:15-9 a.m.              Keynote Presentation | Sharing Your Mission
         Grand Ballroom           Powerfully to Raise More Money
                                  Lori L. Jacobwith, Ignite Fundraising

         9-9:15 a.m.              Break | Prefunction area

         9:15-10:30 a.m.          Morning Breakout Sessions

         Admin                    Engaging Our Board. Expanding Our Reach.
                                  Ballroom #2

         Training                 Reducing Reactivity
                                  Grand Ballroom

         Breeding                 Panel: Culture of Collaboration—ABC Breeding Cooperative
                                  Stone Arch Room

         10:30-10:45 a.m.         Break | Prefunction area

         10:45 a.m. - 12 p.m.     Morning Breakout Sessions

         Admin                    Panel: Leadership Succession Planning
                                  Ballroom #2

         Training                 Panel: Best Practices Utilizing Prison Dog
                                  Training Programs
                                  Grand Ballroom

         Breeding                 Practical Guidelines for Genetically Improving Health
                                  and Behavior Traits
                                  Stone Arch Room

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                        Assistance Dogs International Conference 2018
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     12-12:15 p.m.              Press conference with local media
                                Waterford Meeting Room

     12-1 p.m.                  Networking lunch

     1-2:30 p.m.                General Session | Panel: Service Dog Identification: It’s a
     Grand Ballroom             Global Issue
                                Various speakers

     2:30-2:45 p.m.             Break | Prefunction area

     2:45-3:45 p.m.             Afternoon Breakout Sessions

     Admin                      Donor Center Fundraising
                                Ballroom #2

     Training                   Behavior Checklist (BCL)­—Assess Maturing Dogs
                                Grand Ballroom

     Breeding                   The Working Dog Project: The Behavioral Genetics of
                                Success and Failure in Working Dogs
                                Stone Arch Room

     3:45-4 p.m.                Break | Prefunction area

     4-5 p.m.                   Afternoon Breakout Sessions

     Admin                      Regional Chapter Membership Meetings
     Ends at 6 p.m.             North America—Ballroom #2 | Europe—Wakota Meeting Room
                                Oceania—Interlachen Board Room

     Training                   Training Demonstrations Exchange/Tips
                                Grand Ballroom

     Breeding                   Genetic Improvement is Possible Through
                                Selective Breeding
                                Stone Arch Room

     5-7 p.m.                   Dinner on your own

     7-10 p.m.                  Hospitality suite #429 open

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                      Assistance Dogs International Conference 2018
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     Tuesday, August 21
          7-8 a.m.                      Continental breakfast
          Prefunction area

          8-8:10 a.m.                   General Session | Welcome
          Grand Ballroom                Richard Lord, ADI Board President

          8:15-9:30 a.m.                Morning Breakout Sessions

          Admin                         ADI Business Meeting
                                        Ballroom #2

          Training                      Panel: The “Right” Job for the “Right” Dog
                                        Grand Ballroom

          Training                      Client Participation in the Process of Training
                                        Service Dogs
                                        Stone Arch Room

             9:30-9:45 a.m.             Break | Prefunction area

          9:45-11 a.m.                  Morning Breakout Sessions

          Admin                         ADI Business Meeting Continued
                                        Ballroom #2

          Training                      Panel: Finding and Retaining Puppy Raisers
                                        Grand Ballroom

          Training                      Professionally Guided Owner Service Dog Training
                                        Stone Arch Room

          11-11:15 a.m.                 Break | Prefunction area

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                              Assistance Dogs International Conference 2018
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     11:15 a.m. - 12:15 p.m.    Morning Breakout Sessions

     Admin                      ADI Business Meeting Continued
                                Ballroom #2

     Training                   Research Aimed at Quantifying and Optimising
                                the Performance of Glycemia Alert Dogs
                                Grand Ballroom
     Training                   Veterans Administration Service Dog Benefit Program
                                Stone Arch Room

     12:15-1 p.m.               Networking lunch

     1-2 p.m.                   Afternoon Breakout Sessions

     Admin                      Creating a Sustainable Organization
                                Ballroom #2

     Training                   Panel: Service Dog Tasks Trained to Mitigate
                                Military-Related PTSD Demonstrations
                                Grand Ballroom

     Training                   Panel: Autism Programs Around the World
                                Stone Arch Room

     2-2:15 p.m.                Break | Prefunction area

     2:15-3:15 p.m.             Afternoon Breakout Sessions

     Admin                      Major Gifts Fundraising and Planned Giving
                                Ballroom #2

     Training                   Strength and Flexibility Exercises for Assistance Dogs
                                Grand Ballroom

     Training                   Panel: Autism Programs Around the World Continued
                                Stone Arch Room

     3:15-3:30 p.m.             Break | Prefunction area

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                      Assistance Dogs International Conference 2018
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             3:30-4:30 p.m.             Afternoon Breakout Sessions

             Admin                      Learning From Natural Disasters
                                        Ballroom #2

             Training                   The Magic of Games for Your Dog
             Ends at 5 p.m.             Grand Ballroom

             Training                   Accreditation Overview
                                        Stone Arch Room

             4:30-4:45 p.m.             Break | Prefunction area

             4:45-5:30 p.m.             Afternoon Breakout Sessions

             Admin                      Courthouse Facility Dogs: Your Organization
                                        Makes Front Page News
                                        Ballroom #2

             Training                   Equipment Exchange
             Starts at 5 p.m.           Grand Ballroom

             Training                   Fly the Friendly Skies and Flight to Nowhere
                                        Stone Arch Room

             6-11 p.m.                  Banquet and Awards Presentation

             6-7 p.m.                   Social hour
                                        Prefunction area

             7-8:30 p.m.                Banquet and Awards Presentation
                                        Grand Ballroom

             8:30-9 p.m.                Keynote Presentation | Kevin Kling
                                        Grand Ballroom

             9-11 p.m.                  Music by Pandora’s Other Box
                                        Grand Ballroom

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                              Assistance Dogs International Conference 2018
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     Wednesday, August 22
          8-9 a.m.                  Continental breakfast
          Prefunciton area

          9-9:15 a.m.               General Session | Welcome
          Grand Ballroom            Richard Lord, ADI Board President

          9:15-10 a.m.              Keynote Presentation | Compassion Fatigue and Supervision
          Grand Ballroom            Russ Turner, People Incorporated Mental Health Services

          10-10:30 a.m.             Break | Prefunction area | Hotel checkout opportunity

          10:30-11:30 a.m.          Morning Breakout Sessions

          Admin                     Crisis Communications: They’re All Drunk in Singapore
                                    Ballroom #2

          Training                  Challenging Assumptions
                                    Grand Ballroom

          Training                  PTSD: What Programs Need to Know About
                                    Working With Veterans
                                    Stone Arch Room

          11:30-11:45 a.m.          Break | Prefunction area

          11:45 a.m. - 12:45 p.m.   Keynote Presentation | What is the Human Dog Bond?
          Grand Ballroom            An Innovative Initiative to Explore
                                    Helen McCain and Duncan Edwards, Dogs for Good

          12:45-1 p.m.              General Session | Closing
                                    Richard Lord, ADI Board President

          1-2 p.m.                  Lunch on your own

          2-5 p.m.                  Accreditation assessors meeting

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                          Assistance Dogs International Conference 2018
S ession s

     Presentations and Speakers
     Keynote and General Sessions
     Sharing Your Mission Powerfully To Raise More Money
     Lori L. Jacobwith, Ignite Fundraising
        A magic “fix” for all your fundraising challenges appears to be to share more stories.
        You’ve got a picture, a few facts about the person in the picture, and you’ve got your story.
        Unfortunately, that’s not enough to get people to take action. While sharing a story about
        your impact IS important, often what is called a story is actually a report. We’ll dive into
        the topic of sharing “mission moment” stories AND talking about money as fundraising
        strategies. To move from sharing reports to engaging, action-causing stories you’ll learn
        how to use the secret weapon that makes this an Advanced Storytelling session. You’ll
        learn why talking about money is one of the best ways to raise even more.

     Panel: Service Dog Identification: It’s a Global Issue
     Danielle Forbes, National Service Dog Training Centre, Inc.
     Peter Gorbing, Dogs for Good UK | Richard Lord, Assistance Dogs Australia
     Sheri Soltes, Service Dogs Inc.| Moderator: Al Peters, Can Do Canines

        Hear about the impact “fake service dogs” are having in different parts of the world.
        Examine a comprehensive attempt to address the problem in one country.
        Discuss how ADI members can come together to be part of the solution.

     Compassion Fatigue and Supervision
     Russ Turner, Training Institute and People Incorporated Mental Health Services
        Helping people who are disadvantaged and vulnerable takes a toll on a person’s emotional
        and physical health. This session is designed to help supervisors understand the
        relationship between chronic unremitting stress, vicarious trauma and short and long term
        health risks for staff. Learn how assessment tools are used in the mental health field to
        identify areas of concern and a person’s current risk for compassion fatigue and burnout.
        Learn how a supervisor can build wellness, health and resilience into a staff person’s day.

     What is the Human Dog Bond? An Innovative Initiative to Explore
     Helen McCain and Duncan Edwards, Dogs for Good

        Dogs for Good has developed a ‘Foundation Workshop’ supporting clients and volunteers
        to understand how to build a really strong bond with their dog so that both people and
        dogs thrive. This work builds on the idea that we all need to move beyond thinking just
        about dog ‘welfare’ to focusing on dog ‘well-being’. Learn the background to this initiative,
        the benefits, and how to put it together.

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                            Assistance Dogs International Conference 2018
S e s s ions

     Admin Track Breakouts
     Courthouse Facility Dogs: Your Organization Makes Front Page News
     Ellen O’Neil-Stephens and Celeste Walsen, Courthouse Dogs Foundation
     Laura Watamanuk, Pacific Assistance Dogs Society

        Courthouse facility dogs, handled by professionals working in the legal system, have not
        only improved the investigation and prosecution of crimes, but each of these dogs has the
        potential to reduce the emotional trauma experienced by thousands of crime victims and
        witnesses during the course of their career.

     Creating a Sustainable Organization
     Michele Ostrander, Freedom Service Dogs

        Nonprofit organizational life cycles have been well documented—starting with
        grassroots, moving through adolescence, and with planning, to maturity. This session
        will provide practical tools for helping nonprofits move from adolescence to mature,
        sustainable organizations designed to meet the needs of clients. Discussion will include
        staffing; getting the right people in the right seats; strategic planning; creating goals and
        operational plans; fund development; board and leadership; and finance and operations.

     Crisis Communications: They’re All Drunk in Singapore
     Jon Austin, Austin Group

        A discussion of the importance of crisis communications planning and preparation.
        In the course of the presentation, attendees will learn the elements of a robust crisis
        communications plan, who should be on a crisis communications team (and who
        shouldn’t) as well as 10 tips for dealing with an unexpected and unwelcome
        event challenging your organization.

     Donor Center Fundraising: Practical Tips for Engaging With Your Donors
     Heather Christopherson, H.A. Christopherson and Associates, LLC

        You’re busy taking care of all the day-to-day work that needs to get done to serve both
        the dogs and the people who need them. Another day has gone by, it’s 6pm, you’re
        exhausted from managing staff and volunteers...and fundraising gets pushed off another
        day. Learn and discuss some simple fundraising and relationship tips that will help you
        “get it done” in a small shop.

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                           Assistance Dogs International Conference 2018
S ession s

     Engaging Our Board. Expanding Our Reach.
     Lori L. Jacobwith, Ignite Fundraising

        Your board is among your most powerful assets. Often board members don’t want to be
        involved in fundraising or view it as someone else’s job. The result is that many board
        members do nothing or very little when it comes to fundraising and staff doesn’t ask for
        the kind of help that makes a difference. The outcome: You don’t reach your fundraising
        goals and sometimes staff becomes resentful that the board isn’t doing more to help.

        You and your board members require clear direction and guidance about how to engage
        your board. This is a session about effortlessly creating an environment where your
        board supports your fundraising efforts so it actually feels rewarding and an integral part
        of their board involvement. Learn how your board can help increase your fundraising
        revenue by nearly 40% and NOT have to ask anyone for a contribution.

     Panel: Leadership Succession Planning
     Jillian Ashton and Sally Irvin, ICAN | Jen BrodKorb, Service Dogs for America
     Cabell Youell, Saint Francis Service Dogs | Moderator: Robin Dickson, ADI Accreditation

        Without a leadership transition plan, an organization can be left floundering with
        uncertainty for months as their donors, staff, and clients wonder who is running the
        operations. This session will address pros and cons of various transition models, and
        explore factors that make for a successful and thriving transition.

     Learning From Natural Disasters
     Jeanine Konopelski, Canine Companions for Independence

        In 2017, Canine Companions for Independence® evacuated three of their six training
        centers due to hurricanes and wildfires. An assistance dog organization’s crisis
        communication plan and emergency business evacuation policy has unique challenges,
        including crisis plans for canines and students with disabilities. Having backup plans
        for your backup plan is a must, wherever your organization is located. Learn how to be
        prepared if the worst happens in this timely and informative session.

     Major Gifts Fundraising and Planned Giving
     Randi Yoder, American Public Media

        Individual giving still offers nonprofits the greatest opportunity for revenue growth,
        sustained donor loyalty and long term financial sustainability. How strong is your major
        gift program? Have you launched a planned giving program? What role can board
        members and volunteers play in advancing these programs? In this program, we’ll review
        the tenants of a strong major giving program, cover the basics of launching a planned
        giving program, discuss basic roles for volunteers and answer your questions about
        major individual giving.

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                            Assistance Dogs International Conference 2018
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     Breeding Track Breakouts
     Panel: Culture of Collaboration—ABC Breeding Cooperative
     Caitlin Bonaldo, Dogs with Wings Assistance Dog Society
     Lauren Tyler, Begin University of Canine Studies
     Madeline Bruggeman, Saint Francis Service Dogs
     Amanda Nicholson, Susquehanna Service Dogs | Lisa Shaffer, Paw Print Genetics
     Zuhey Medina-Gonzalez, Southeastern Guide Dogs | Moderator: Julianne Larsen, Can Do Canines

        In order to achieve the common goals ABC Breeding Cooperative members share
        among diverse programs, a culture of collaboration is the most vital “piece of the
        puzzle” to ensure members remain open, cooperative, and encouraged to put our
        best genetic foot forward.

     Genetic Improvement Is Possible Through Selective Breeding
     Eldin Leighton, Canine Genetic Services, LLC.

        Genetic improvement occurs by correctly identifying genetically superior young dogs
        to become parents of the next generation. Knowing which young dogs are genetically
        superior, however, is the challenge of most breeders. Across the world, working dog
        breeding programs are beginning to use estimated breeding values (EBVs) to remove the
        guess-work of identifying these best young dogs. How to obtain EBVs will be explained
        along with how to use them to obtain genetic improvement.

     Practical Guidelines for Genetically Improving Health and Behavior Traits
     Jane Russenberger, Guiding Eyes for the Blind

        Practical instruction will be presented that any organization can use to produce healthier
        dogs with behavior traits desired for guide or service dog work. What data should be
        collected and what tests and scoring systems have proven to be helpful will be described.
        How this data can be used to improve successive generations for traits such as hip and
        elbow quality, confidence, thunderstorm fear, and body sensitivity will be explained.

     The Working Dog Project: The Behavioral Genetics of Success and Failure in
     Working Dogs
     Jessica Hekman, D.V.M., Ph.D., Broad Institute of MIT and Harvard

        Genomic tools have the potential to help working dog organizations boost success rates by
        informing breeding and placement decisions. However, they are incredibly challenging to
        build, as behavior is shaped by hundreds of genes—and environment. Our new Working
        Dog Project is collaborative initiative focused on tackling this challenge. By combining
        data from many types of working dogs, and from pet dogs, our goal is to develop well-
        validated genomic tools accessible to any organization.

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                           Assistance Dogs International Conference 2018
S ession s

    Training Track Breakouts
    Accreditation Overview
    Lynn Hoekstra and Robin Dickson, ADI Accreditation

       Understanding of the complete Accreditation process and procedures.

    Panel: Autism Programs Around the World
    Alberto Alvarez-Campos and Claire Dickson, Assistance Dogs Australia
    Célia Schwank and Peter Kaufman, Stiftung Schweizerische Schule für Blindenführhunde
    Laura Edwards, Freedom Service Dogs | Danielle Forbes, National Service Dogs Training Centre
    Moderator: Robin Dickson, ADI Accreditation

       Learn about best practices from around the world with Autism Service Dogs.

    Behavior Checklist (BCL)—Assess Maturing Dogs
    Jane Russenberger, Guiding Eyes for the Blind

       The Behavior Checklist (BCL) has proved to be an easy to learn, open source scoring system for
       guide and service dog behavior. This presentation describes the testing situations at multiple
       age points, explains how the data are used to identify dogs needing intervention and shows how
       to screen candidates for breeding and as guide dogs. Results of our most recent analyses will be
       shared on the genetics of behavior for common behaviors important in guide dog work.

    Panel: Best Practices Utilizing Prison Dog Training Programs
    Lacy Gillotti, NEADS | Kaity McGinn, Can Do Canines | Mike Hanna, Paws with a Cause
    Moderator: Ken Kirsch, ADI Accreditation

       There are many prison-based dog training programs installed around the United States.
       However, they are not all the same and some are quite unique. Learn about various approaches
       to using prison programs to meet unique program needs and to maximize the quality of the dogs
       when they return to the training center.

    Challenging Assumptions
    Mike Hanna, Paws with a Cause

       A period of struggle and growth at Paws with a Cause taught us a lot about how to question
       ourselves. Training dilemmas relevant to many dogs and organizations will be provided. Some
       training dilemmas may be counter intuitive, challenging or controversial. Training trainers
       to learn how to build skills to overcome obstacles, not just look for someone or something to
       provide an answer.
             Objective 1: To create mental challenges or moral dilemmas to reflect on or discuss. The
             skill may be more important than the answer.
             Objective 2: Present some ideas that may help break through performance or production
             and placement barriers.

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                           Assistance Dogs International Conference 2018
S e s s ions

     Client Participation in the Process of Training Service Dogs
     Laura Edwards, Freedom Service Dogs | Rick Yount, Warrior Canine Connection

        Many clients would benefit from a provider model that allows them to participate in a
        training process that happens over a period of time. Service dog organizations have the
        opportunity to develop programs pairing appropriate clients with a dog while teaching and
        training in small group settings. This course aims to instruct service dog providers in how
        to develop and establish these programs.

     Equipment Exchange
     Moderators: Robin Dickson and Ken Kirsch, ADI Accreditation

        Come see the latest in equipment for clients and training assistance dogs. We welcome you
        to share your best equipment ideas­—even if they are homemade!

     Panel: Finding and Retaining Puppy Raisers
     Anna Jones, Assistance Dogs for Achieving Independence
     Kerry Lemerise, Guiding Eyes for the Blind | Brenda Kennedy, DVM, MS, Canine
     Companions for Independence | Moderator: Ken Kirsch, ADI Accreditation

        Every program is faced with the challenges of recruiting and retaining valuable
        puppy raiser volunteers. Learn from our panel on their best practices.

     Fly the Friendly Skies and Flight to Nowhere
     Sheila O’Brien, America’s VetDogs | Nancy Weitgenant, Can Do Canines

        Participants will learn training practices to prepare graduate teams for safe and successful
        airline travel. Learn about the world’s only canine “Flight to Nowhere.”

     The Magic of Games for Your Dog
     Sally Montrucchio, Next Step Service Dogs

        The Magic of Games is for the beginner to the advanced trainer—perfect for puppies to
        the advanced doggie student. Participants will be introduced to games that will engage
        their clients and dogs in the art of learning from positions, retrieval, problem solving and
        independent thinking while shortening the dog’s learning curve and having fun at the
        same time! By mixing games into a training session, clients will be eager for more.

     Professionally Guided Owner Service Dog Training
     JoAnn Turnbull and Glenda Laird, Handi-Dogs

        For over 40 years Handi-Dogs has been teaching people to train their own dog to be their
        own service dog. Learn about our processes from pre-application through certification
        phases. Examine staffing needs and nuances of this type of training vs. traditional training,
        including assessing appropriateness of both ends of the leash will be covered.

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                            Assistance Dogs International Conference 2018
S ession s

   PTSD: What Programs Need to Know About Working With Veterans
   Sally Irvin, ICAN | Ken Kirsch, ADI Accreditation

      We will provide a general overview of how PTSD manifests in Veterans. More specifically
      this session will address: What is important for all program staff to know about PTSD; what
      is important for the front-line staff to know about PTSD; how to recognize growing anxiety
      and dissociation in veterans with PTSD; techniques to use to safely and effectively interact
      with veterans when they are in a heightened state; general suicide awareness training
      and the special issues of how suicide risk may present differently in veterans vs civilian
      population; practical actions to take when you believe a veteran is contemplating suicide.

   Reducing Reactivity
   Morgan Karol, Freedom Service Dogs

      Techniques will be discussed that can be used to help dogs who are reactive on leash. This
      typically consists of barking, growling, or lunging at specific triggers. Using corrective or
      punishment methods may suppress the behavior, but do not address the root cause, often
      leading to resurgence of the behavior. The method discussed in this presentation aims to
      change the dog’s emotional response to the trigger and provide them with an alternative
      behavior.

   Research Aimed at Quantifying and Optimising the Performance of Glycemia Alert Dogs
   Claire Guest, Medical Detection Dogs

      This session will describe a range of studies carried out at Medical Detection Dogs, aimed
      at quantifying and optimizing the performance of glycemia-alert dogs. In initial studies,
      clients reported improved quality of life, reduced fear of hypoglycemia, and significant
      studies have used owner-independent measures; CCTV and continuous glucose monitoring
      to explore differences in dog sensitivity and specificity, and to identify factors affecting this.

   Panel: The “Right” Job for the “Right” Dog
   Kim Hyde, Southeastern Guide Dogs | Laura Hilbert, British Columbia Guide Dogs
   Ken Kirsch, ADI Accreditation | Moderator: Robin Dickson, ADI Accreditation

      What behavior traits and temperament assessments are used when selecting a dog for a
      career for various types of assistance dogs.

   Panel: Service Dog Tasks Trained to Mitigate Military-Related PTSD
   Brett Simon, K9s for Warriors | Katie Young, Southeastern Guide Dogs
   Rick Yount, Warrior Canine Connection, Inc. | Moderator: Ken Kirsch, ADI Accreditation

      Through the use of video/PowerPoint and dog demonstrations, a variety of training
      procedures and tasks will be explained that help to mitigate military-related PTSD.

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                              Assistance Dogs International Conference 2018
S e s s ions

     Strength and Flexibility Exercises for Assistance Dogs
     Jenny Barlos and Kim Holmes, Assistance Dogs for Achieving Independence

        Our dogs may become susceptible to repetitive motion injuries or weakness just like
        humans. They wear the same equipment and may be doing the same tasks over and over
        each day. These exercises and stretches can be done from an early age and throughout
        their lives to combat the effects and keep our dogs as strong and as flexible as possible.

     Training Demonstrations Exchange/TIps
     Moderator: Robin Dickson and Ken Kirsch, ADI Accreditation

        Learn unique tasks, tips and tricks for training assistance dogs. We welcome you to bring
        your best ideas to demonstrate and share!

     Veterans Administration Service Dog Benefit Program
     Joyce Edmondson, Veterans Health Administration

        This session will provide an explanation of the service dog benefits regulation and how
        we administer those benefits to eligible Veterans. We provide for guide dogs, hearing
        dogs, mobility dogs, seizure response dogs and mental health mobility dogs. Provide
        contact information for your programs and recommendations for most successful ways
        to work with VA medical centers to get the dog you provide to a Veteran insured under
        the benefit.

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S peakers

    Keynote and Guest Speakers
       Thank you, Assistance Dog International members—We are grateful to all the
       members who provided speakers and panel participants, bringing their experience
       and expertise to the conference. This spirit of sharing knowledge is one of the
       things that makes Assistance Dogs International a great organization.

    Lori L. Jacobwith | Ignited Fundraising
                                              Named one of America’s Top 25
                                              Fundraising Experts, Lori L. Jacobwith
                                              is an internationally-recognized master
                                              storyteller and fundraising culture change
                                              expert.

                                              She has more than 30 years’ experience
                                              helping nonprofit organizations raise $300
                                              million dollars from individual donors. And
                                              counting.

                                              Lori has a passion for the positive.
                                              She helps find the “it’s possible” angle
                                              to most any fundraising challenge.
                                              Lori’s gifts and talents help executive
                                              directors, development directors and
                                              even fundraising committee chairs’
                                              communicate powerfully to exponentially
                                              increase fundraising.

                                                Lori also delivers virtual fundraising
                                                communications training through her
    annual Ignite Your Fundraising Results program. In addition to Fire Starters
    her must-read weekly blog, Lori created the only step-by-step training program
    that marries the art of fundraising with the power of storytelling. The Complete
    Storytelling System provides a “home-study” experience to deeply engage board
    members and catapult individual donor fundraising to unbelievable levels of success.

    A longtime member of the Association of Fundraising Professionals, Lori holds a BA
    from the University of Minnesota and additional training from Indiana University’s
    Fund Raising School.

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                        Assistance Dogs International Conference 2018
S p e a ker s

     Duncan Edwards and Helen McCain | Dogs for Good
                                             Duncan has worked in the assistance dog
                                             world for over 21 years, beginning his career
                                             at Dogs for Good as an instructor training
                                             assistance dogs for physically disabled adults.
                                             As the charity grew its services to support
                                             both children and adults with complex needs,
                                             Duncan has taken an active role in providing
                                             services that are centred around both the needs
                                             of each individual and family and the wellbeing
                                             of dogs. He is passionate about the human-dog
                                             bond and the charity’s belief that by developing
                                             mutually beneficial partnerships the impact can
                                             be truly life-changing. Duncan’s current role as
                                             client services manager includes leading a team
                                             of instructors who match and train assistance
                                             dog partnerships for children and adults with
                                             physical disabilities and children with autism.
                                             He also manages the charity’s innovative
     Family Dog service where parents attend workshops and have access to on-going
     support from the charity’s specialist team to support a child with autism through a
     well-trained pet dog.

                                            Helen McCain is Director of Training and
                                            Development at Dogs for Good. Over many
                                            years Helen has led the development of
                                            assistance dog services to help adults and
                                            children with a wide range of disabilities and
                                            also children with autism. The charity was the
                                            first to bring assistance dog services for children
                                            to the UK in 2003 and Helen personally trained
                                            the charity’s first autism assistance dog in 2007.

                                            Helen has played an integral role in setting
                                            standards for Assistance Dogs International
                                            and is also an assessor of assistance dog
                                            organisations around the world ensuring
                                            a high level of standards in all accredited
                                            organisations.

                                           Helen was instrumental in developing Dogs for
     Good’s Community Dog service, training therapy and activity dogs to work alongside
     specialist handlers in schools and communities. Together they help adults and
     children overcome specific challenges and develop life skills.

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                         Assistance Dogs International Conference 2018
S peakers

    Russ Turner | People Incorporated Mental Health Services
                                                 Russ Turner, MA, MS, is the Director of
                                                 People Incorporated’s Training Institute.

                                                 During his 12 year tenure he has
                                                 developed and taught a curriculum
                                                 of training classes in subjects related
                                                 to behavioral health for mental
                                                 health professionals and agencies
                                                 and organizations in the community
                                                 including law enforcement, healthcare,
                                                 and social services.

                                                 He trains trainers, works with leaders,
                                                 and has consulted and coached on
                                                 numerous mental health related projects.

                                                 He has worked as a teacher or trainer
                                                 for over 25 years in a variety of countries
                                                 and settings including Japan, the Czech
                                                 Republic and the UK.

                                                His teaching philosophy is that adults
     learn best when they are challenged, the material is applicable to work situations,
     and sessions are interactive and engaging.

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                         Assistance Dogs International Conference 2018
S p e a ker s

     Jon Austin | Austin Group
                                    Jon Austin specializes in issue and
                                    crisis communications management for
                                    companies, non-profits and government
                                    agencies. In 2001, he spent six days with
                                    United Airlines in response to the September
                                    11th attacks. In 2014, Austin embedded with
                                    the Saudi Arabian Ministry of Health on
                                    issues related to infectious diseases. In 2018,
                                    he staffed Minnesota’s Joint Information
                                    Center alongside local, state and federal
                                    agencies in support of Super Bowl LII. He
                                    is a veteran of more than 20,000 media
                                    interviews.

     Heather Christopherson | H.A. Christopherson & Associates
                                    For over 20 years, Heather has been
                                    working with small to large nonprofits
                                    to advance their goals in fundraising,
                                    donor communications and volunteerism.
                                    Heather earned her BA in Sociology &
                                    Political Science from the University of
                                    Pittsburgh, as well as a Masters in Public
                                    Administration with a specialization in
                                    nonprofit management and fundraising. She
                                    has been a Certified Fund Raising Executive
                                    since 2003 and is a 2015 alum of the James
                                    P. Shannon Leadership Institute at the
                                    Amherst H. Wilder Foundation.

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                   Assistance Dogs International Conference 2018
S peakers

    Joyce Edmondson | Veterans Health Administration
                                        Joyce is a 35+ year employee. Joyce has
                                        held several different positions from bed
                                        side nurse to central office policy. She was
                                        assigned to service dogs in September 2010
                                        and has been working with congress and
                                        other stakeholders to provide the best for
                                        Veterans everywhere with regard to service
                                        dogs. She is working with other agencies to
                                        advance service dogs in the public.

    Jessica Hekman | Broad Institute of MIT and Harvard
                                        Jessica Hekman received her DVM from
                                        the Tufts Cummings School of Veterinary
                                        Medicine in Massachusetts, where she also
                                        received a Master’s degree for her work on
                                        stress behaviors in hospitalized dogs. After
                                        graduation, she completed a year-long
                                        internship specializing in shelter medicine
                                        at the University of Florida Maddie’s Shelter
                                        Medicine Program. She received her PhD in
                                        genetics at the University of Illinois Urbana-
                                        Champaign, studying a group of foxes (often
                                        known as the “Siberian silver foxes”) which
                                        have been bred over many generations to be
                                        friendly to humans. She is currently working
                                        at the Broad Institute of MIT and Harvard
                                        as a postdoctoral associate, studying the
                                        genetics of behavior in pet dogs through the
    Darwin’s Ark project and the genetics of working dogs through the Working Dog
    Project.

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                       Assistance Dogs International Conference 2018
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     Eldin Leighton | Canine Genetic Services, LCC
                                      Eldin A. Leighton, PhD, retired from The
                                      Seeing Eye in 2015. For 20+ years, he
                                      managed their breeding program producing
                                      500-600 puppies per year. In 1973, the US
                                      Army assigned him as Research Geneticist to
                                      the Superdog Project, a research effort begun
                                      in 1968 to genetically improve the military
                                      working dog. He and Jane Russenberger
                                      are the authors of IWDR, the International
                                      Working Dog Registry. He and his son
                                      Samuel own a consulting business, Canine
                                      Genetic Services, LLC.

     Randi Yoder |    Minnesota Public Radio and American Public Media
                                      Randi Yoder, senior vice president/chief
                                      development officer for Minnesota Public
                                      Radio and American Public Media, oversees
                                      major individual, planned and institutional
                                      giving and leads a $75M capital campaign.

                                      Prior to joining the organization in March
                                      2011, Yoder held executive level development
                                      positions with the Greater Twin Cities
                                      United Way; St. Catherine University; and
                                      the Carlson School of Management at the
                                      University of MN. She also has served as
                                      an associate with Hanson, Henley Yoder
                                      and Lamb and president of Yoder Henley
                                      Development Resources.

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                     Assistance Dogs International Conference 2018
Entertainment

      Entertainment
      Kevin Kling | Monologist and Playwright
                                                   Monologist and playwright Kevin
                                                   Kling grew up in Osseo, Minnesota
                                                   and graduated from Gustavus
                                                   Adolphus College. He has performed
                                                   his plays in Sweden, Sydney and
                                                   Perth, Australia, Edinburgh, Scotland
                                                   and in the Czech Republic. His
                                                   autobiographic piece Home and
                                                   Away premiered at the Seattle Rep
                                                   and moved to Second Stage Theater,
                                                   off Broadway, under the direction of
                                                   David Esbjornson, where it received
                                                   a received a Drama Desk Award
                                                   nomination.

                                                   His plays have been produced at
                                                   The Goodman Theater, The Jungle
                                                   Theater, the Denver Center Theater,
                                                   Seattle Rep, the Cincinnati Playhouse,
                                                   Interact, the Guthrie and regional
                                                   theaters throughout the country. He
                                                   has been awarded fellowships from
                                                   the National Endowment for the
                                                   Arts, The McKnight Foundation, The
                Kevin Kling | kevinkling.com       Minnesota State Arts Board, The Bush
                                                   Foundation, The Jerome Foundation.
                                                   He is a McDowell Fellow and has
      received the Whiting Award, the A.P. Anderson Award, the VSA Jeahny, and the Eric
      Peterson Award. Kevin was officially appointed the Minneapolis Story Laureate by
      Mayor RT Rybak in 2014.

      He appears often at the National Storytelling Festival in Jonesborough, Tennessee,
      has been a frequent commentator for National Public Radio’s “All Things
      Considered”. He has authored five books, The Dog Says How, Holiday Inn, Big Little
      Brother, Big Little Mother and On Stage with Kevin Kling. His book, Come and Get
      It, was chosen as the 2012 Minnesota Center for Books Arts “Winter Book”. Kevin
      has produced six storytelling CDs.

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                         Assistance Dogs International Conference 2018
Notes
Assistance Dogs International Conference
     August 19-22, 2018 | Minneapolis, Minnesota

              Title Presenting Sponsors

                              ®

Keynote Speaker Sponsor                     Bronze Sponsors

          Donor                                   Vendors
        4Legs4Pets                        Bold Lead Design, LLC
   Planet Dog Foundation                        BrilliantK9
                                        Canine Genetic Services, LLC
                                                Dog Tracker
                                                NutriSource
                                            Paw Print Genetics
                                               Ruffwear Inc.

                   Layout design by Sarah Lennander
                  Cover illustration by Cheyenne Smith
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