BEING A BETTER BUSINESS - 2019 FUJI XEROX NEW ZEALAND SUSTAINABILITY REPORT
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BEING
A BETTER
BUSINESS
2019 FUJI XEROX
NEW ZEALAND
SUSTAINABILITY
REPORT
2019 SUSTAINABILITY REPORT UPDATE | 1
CONTENTS
1 2
Reporting Notes A word from
Peter Thomas
3 4 5
19x19 GRI Disclosures Fuji Xerox
Target Updates in the
& Highlights Community
2 | 2019 SUSTAINABILITY REPORT UPDATE
1
REPORTING NOTES
About this Report
This 2019 Sustainability Report covers Fuji Xerox New Zealand’s FY2018 reporting year, from
April 2018 to March 2019. This reporting period follows on from our inaugural
2018 Sustainability Report, covering combined FY2016 and FY2017 information.
This report has been prepared in accordance with the GRI Standards: Core Option and should be
viewed as an extension of the 2018 Sustainability Report. The company’s operational footprint,
reporting scope and boundaries, stakeholders, material topics, and GRI General Disclosures are
already defined therein and have not significantly changed unless noted in a very few instances.
This larger body of background material can be referenced in the previous report, and the 2019
Sustainability Report is presented in a more concise format noting this.
Future sustainability reports will be released annually in an optimised format and length in
accordance with GRI Standards, and are also likely to include the company’s financial disclosures.
The next report will be the 2020 Sustainability Report.
Fujifilm’s Sustainable Value Plan 2030
Fuji Xerox’s sole shareholder Fujifilm Group has previously announced its Sustainable Value Plan 2030
to lay the foundations of its business management strategies for sustainable growth by FY2030.
Under SVP 2030, the Fujifilm Group will introduce measures to help address global social issues
through its business activities, including the launch of innovative technologies, products and services
to develop a company that can make a greater contribution to creating a sustainable society.
FUJI XEROX NEW ZEALAND
Head Office Physical Address:
79 Carlton Gore Road
Newmarket, Auckland 1023
COMPANY Postal Address:
CONTACT 5948 Wellesley Street
Auckland 1141
INFORMATION
Phone:
+64 9 356 4200
Feedback:
sustainability@nzl.fujixerox.com
Website:
www.fujixerox.co.nz
3
2
A WORD FROM PETER THOMAS
Our FY18 Sustainability Update:
A Year of Change and Progress
It’s hard to believe it’s already been a year since the release of our
landmark GRI report in 2018 – the largest and most significant
undertaking our company has ever made in this area, and a real
milestone for how we integrate sustainability across our business.
Looking back on it now, it’s even more rewarding to see how far we’ve
come since then.
The last year has been transformative for our business. We continued
to implement our turnaround plan and enact the governance,
operations, and performance improvements needed to put Fuji Xerox
New Zealand on a path to profitability.
But we also made changes that set the long-term direction for our
company. That included exiting some ancillary product lines, like
office supplies and 3D printing equipment.
A new ‘back to basics’ approach has become the cornerstone of our
sales strategy, lifting our performance and reconnecting us with our
heritage and expertise in document technologies and services.
Despite being a period of change within the business, there are also
constants as well. We’ve noticed how issues like climate change,
e-waste and plastic pollution have advanced in international
discourse, and that they are now a common theme in discussions
with our customers.
It’s vital to our business that we make these issues a priority in how
we address the future.
Accordingly, we’ve been hard at work delivering against our 19x19
Sustainability Targets as outlined in our Sustainability Report last
year, and I’m pleased to report that we’ve achieved 53% of our
FY19 goals already.
In particular, we’ve made outstanding headway in Energy, Carbon
and Transport reduction.
4 | 2019 SUSTAINABILITY REPORT UPDATE
For example, consider:
19x19 Goal 9: Reduce our operational
energy consumption by 3% based on
FY17 benchmark.
Our Progress: Exceeded our target, having
reduced energy consumption by 10.11%
through a range of initiatives large and small.
In Auckland, we consolidated our Carlton We have also started to think about what’s
Gore Road headquarters onto one floor ahead for 2020 and beyond. We see enormous
instead of being spread across two. But not all opportunity in how our products and services
improvements were such wholesale changes: can help clients meet their sustainability goals
simply transitioning our office lighting to LED and reduce their carbon footprint.
bulbs has helped deliver further energy savings. For instance, we provide customers with data on
19x19 Goal 11: Reduce our FY18 air travel their printing-related environmental footprint,
carbon footprint by 5% based on FY17 and can help optimise their processes with
benchmarks. digital solutions that can boost productivity
while consuming fewer resources.
Our Progress: Reduced our company-wide
air travel distance by 61%, representing a The focus for us in the future will be helping
CO2 savings of 409 tonnes. drive value for our customers in this way,
while continuing to embed sustainability in
I also want to call out our work in reducing our own business. I’ll look forward to reporting
resource use: back on progress in these areas in our next
sustainability update.
19x19 Goal 16: Reduce our operational
(branch and facility) waste by 5% from In the meantime, thanks for your continued
FY17 benchmarks. support and encouragement in this area. In the
spirit of our open, fair, and clear corporate culture
Our Progress: Exceeded this target also,
we welcome your feedback on our sustainability
reducing operational waste by 11.86% and
efforts to sustainability@nzl.fujixerox.com.
diverting over nine tonnes of waste from
going to landfill. Sincerely,
But not all progress is measured in numbers.
We have also continued to maintain our
leadership position in product stewardship
by partnering with the Sustainable Business
Network and its Circular Economy Accelerator
programme, working closely with our vendors to Peter Thomas
improve and innovate, and participating in the Managing Director
Climate Leaders Coalition. Fuji Xerox New Zealand
2019 SUSTAINABILITY REPORT UPDATE | 5
3
19X19 MATERIAL TOPIC OBJECTIVE
TARGET UPDATES Embed ethical busi
& HIGHLIGHTS Ethics
of our business
Ensure independe
performance
Our 19x19 targets aim to improve our Maintain, improve
sustainability performance, particularly in areas Product Stewardsh
Product Stewardship
of most importance to stakeholders.
Zero waste to land
These were determined out of our most recent
materiality assessment work (see our 2018 Contribute to the e
Sustainability Report for greater detail).
Technology and Innovation Demonstrate lead
In FY18, progress has been made in each
Internally, align w
material area, with 53% of targets already technology system
being completed. It is likely that most targets robust governance
will be completed by FY19, except for number
10, which faces some challenges due to vehicle
requirements and availability.
Energy, Carbon and Transport Transition to net ze
Our Senior Leadership Team is already in
discussion for what the next targets will be
for 2020 and beyond, with a view towards
refining focus areas, tightening alignment
to sustainability strategy and business Improve our custo
objectives. Several pending 19x19 Targets will Customer Satisfaction
be completed during FY19 taking on board Help customers to
outcomes of this ongoing process.
Improve sustainab
Business Improvement
Sustainability Man
AR
9 T GE
Resource Use Zero waste to land
1
TS
19x19
Employee Engagement Engage, empower
Work in partnershi
Community Relations
To be achieved and social enterpr
by FY19
Procurement Demonstrate leade
6 | 2019 SUSTAINABILITY REPORT UPDATE NOTES ON PROGRESS: Competed: All objectives met. Partially Complete: Some ob
TARGET PROGRESS
100% of all Fuji Xerox New Zealand employees to undertake
1 compliance and ethics training each year
COMPLETED
iness practice into every aspect
With the Institute of Business Ethics, develop and implement a business
2 ethics programme for Senior Leadership Team and employees
PARTIALLY COMPLETE
ent verification of our ethical
3 Undertake an Institute of Business Ethics ‘Ethics at Work’ survey COMPLETED
e and communicate our Launch Circular Economy/Product Stewardship Roadmap
hip MfE Accreditation 4 to our customers in a national campaign
COMPLETED
Maintain a recycling rate of 99.5% for the equipment
dfill (collected equipment) 5 we collect from our customers
COMPLETED
Undertake a technical trial of TonerPave™ in New Zealand
emerging circular economy 6 with partners Downer and Close the Loop
COMPLETED
Host a sustainability technology and innovation event for
dership in technology and innovation 7 our customers and stakeholders
PARTIALLY COMPLETED
with regional Fuji Xerox information Investment Committee to approve and support implementation
ms, strengthen compliance and ensure
8 of an alignment project
UNDERWAY
e is in place
Reduce our operational energy consumption by 3%
9 based on FY17 benchmark
COMPLETED
10 Transition 30% of our light fleet to electric vehicles by end 2019 PARTIALLY COMPLETE
ero carbon by 2030
Reduce our FY18 air travel carbon footprint by 5%
11 based on FY17 benchmark
COMPLETED
12 Undertake a benchmark study to establish freight carbon footprint COMPLETED
omer service at every touchpoint 13 Undertake a benchmark study on customer relationship management UNDERWAY
achieve their sustainability goals 14 Develop a sustainability engagement plan to support our customers PARTIALLY COMPLETE
bility performance through our Roll out sustainability Key Performance Indicators for every branch
nagement System (SMS) 15 and department
COMPLETED
Reduce our operational (branch and facility) waste by 5% based on
dfill (operational) 16 FY17 benchmark
COMPLETED
Implement a Being a Better Business programme to engage,
r and train employees in sustainability 17 empower and train employees in our sustainability strategy
PARTIALLY COMPLETE
ip with NZ businesses, organisations Launch a partnership project with defined community
rises 18 benefit and sustainability innovation outcomes
UNDERWAY
ership in sustainable procurement 19 Implement phase 2 of our Sustainable Procurement Strategy PARTIALLY COMPLETE
bjectives met but work still in progress. Underway: Business discussion in progress and initial work area scoped. 2019 SUSTAINABILITY REPORT UPDATE | 7
4
GRI DISCLOSURES
FY18 GRI Indicators and Related Data Summary
As noted earlier, our GRI Standard disclosures are consistent with the 2018 Sustainability Report, unless
otherwise noted. An index of these can be viewed therein on pages 128/129. We present indicator data
in the following table for FY18, compared with FY17 data, and related background information.
FY16 FY17 FY18
GRI DISCLOSURE DETAILS
DATA/INFO DATA/INFO DATA/INFO
102-10 Significant
Sale of 3D Printing
changes to the
Sale of Business Units - - and Office Supply
organisation and its
businesses
supply chain
Toner Cartridge and Waste Developer Stream (kg): 334,802 324,028 252,086
301-3 Reclaimed Machines and Parts Recycling Stream (kg): 227,941 727,923 671,277
products and their
packaging materials Number of Machines Refurbished 2,795 2,650 1,620
Number of Machines Recycled 7,117 3,022 2,894
Total Energy Consumption (MJ) 6,332,022 7,839,262 6,101,215
Renewable Energy (MJ) 6,332,022 7,839,262 6,101,215
302-1 Energy
consumption within
the organisation
Non-renewable Energy (MJ) 1,266,404 - -
Fuel (MJ) 19,869,748 21,321,045 17,081,343
Diesel (MJ) - 2,023,521 1,145,515
Unleaded 91 (MJ) - 19,205,333 15,836,553
Premium Unleaded (MJ) - 92,190.82 99,274
8 | 2019 SUSTAINABILITY REPORT UPDATE
NET CHANGE
BACKGROUND INFORMATION
FY17 - FY18
- Note: New disclosure item due to changes as noted.
-22.2%
Part Omitted: Data provided is on weight, not on percentage of units sold and reclaimed.
-7.78% Reason: Confidentiality Constraints.
Explanation: Given the competitive nature of our industry, providing the number of products sold is commercially sensitive. Thus we have only
provided total weights of overall product and associated packaging recycled for FY17 and FY18. This has been provided by our recycling partners.
-38.87%
Number of machines refurbished and recycled depends on business activities, customer participation in our product stewardship scheme and market
demand throughout each year.
-4.24%
Note: Focus of FY18-19 was to reduce operational energy consumption by 3%, and this target has been met.
Part Omitted: Data for some of our leased sites has been extrapolated.
-22.17% Reason: Information unavailable.
Explanation: Due to the nature of some of our leases being at shared sites, energy data for all leased sites cannot be obtained. To ensure we have a
quality estimation of our Scope 2 emissions, data has been extrapolated by calculating average energy use per m2 on the area for each type of site for
those where data is unattainable e.g. branch, print hub or warehouse.
Assumption: We recorded 100% renewable energy use for FY17 and FY18.
-22.17% Reason: Our energy supplier generated 100% renewable energy during FY17 and FY18. Prior to that it was unclear what portion was renewables
versus fossil fuel derived.
Explanation: We purchase 100% renewable energy from electricity providers Meridian Energy and Mercury. During FY16 we didn’t have a way to
clearly identify what percentage of power was generated from a renewable source and therefore an assumption was made.
- This was based on New Zealand having roughly 80% renewable energy and 20% non-renewable.
Data Source and Calculation Method: Utility bills converting kWh * 3.6 = MJ
-19.89%
Part Omitted: No FY16 specific data recorded.
-43.39% Reason: No document trail of fuel breakdown is available.
Notes: Decline in Diesel and Unleaded 91 fuel use is a result of transitioning away from vehicles using Diesel and switching to electric models as part
of fleet transition, resulting in significant decreases.
-17.54%
Data Source and Calculation Method: Fuel bills in litres of fuel converted MJ was done using Carbon Trust conversion factors 2011 with the
conversion factor 1L = 11.85 Kwh = 3.6 MJ.
+7.68%
2019 SUSTAINABILITY REPORT UPDATE | 9
GRI DISCLOSURES continued
FY16 FY17 FY18
GRI DISCLOSURE DETAILS
DATA/INFO DATA/INFO DATA/INFO
Total Scope 1 GHG emissions (tCO2e) 1,369.90 1,232.20 983.71
Total Fuel (tCO2e) 1,369.89 1,230.83 982.93
Diesel (tCO2e) 235.55 128.92 72.98
305-1 Direct (Scope 1) Premium (tCO2e) 17.92 5.25 5.65
GHG emissions
Unleaded 91 (tCO2e) 1,116.42 1,096.65 904.29
Electric Car Charging Total (tCO2e) - - 0.78
305-2 Energy Indirect
Total Scope 2 emissions: Facilities (tCO2e) 183.75 260.12 202.45
(Scope 2) GHG emissions
Total Scope 3 GHG emissions (tCO2e) 557.04 741.50 466.41
Total Air Travel (tCO2e) 459.49 639.70 230.60
International Long Business (tCO2e) 111.23 316.99 62.61
International Long Economy (tCO2e) 132.19 108.81 49.27
International Long Premium Economy (tCO2e) 17.51 5.19 -
International Short Economy (tCO2e) 27.81 26.34 21.62
International Short Business (tCO2e) 3.45 8.07 2.32
Domestic Economy Class (tCO2e) 167.30 174.29 106.63
Waste (tCO2e) 56.56 77.73 67.56
305-3 Other Indirect Taxi Travel (tCO2e) 0.93 1.72 1.52
(Scope 3) GHG emissions
Total Power T&D Losses (tCO2e) 17.13 18.37 16.51
Logistics Total: Mainfreight (tCO2e) - - 150.22
Mainfreight Sea Freight (tCO2e) - - 7.38
Mainfreight Road Freight (tCO2e) - - 126.42
Mainfreight Rail Freight (tCO2e) - - 16.42
10 | 2019 SUSTAINABILITY REPORT UPDATENET CHANGE
BACKGROUND INFORMATION
FY17 - FY18
-20.17% Note: FY18 reporting now incorporates fuel and car charging.
-20.14%
-43.39% Data Source and Calculation Method: Fuel bills in litres of fuel converted to CO2e using Ministry for Environment 2016 Greenhouse Gas
+7.68% Measuring Emissions Guide (no longer available online) using coefficient Diesel: 0.0027, Premium: 0.0024, Unleaded 91: 0.0024.
-17.54%
Note: Charge Net data started being recorded in FY18 as it was previously unavailable.
- Data Source and Calculation Method: Use of ChargeNet data in kWh using Ministry for Environment 2016 Greenhouse Gas Measuring
Emissions Guide (no longer available online) using emissions coefficient for purchased electricity 0.119
Note: The sale of our 3D Printing and Office Supply businesses was likely to have impacted on energy conservation and lowered greenhouse gas
emissions by creating a smaller overall operational footprint.
-22.17%
Data Source and Calculation Method: Facilities power bills in kWh converted to CO2e using Ministry for Environment 2016 Greenhouse Gas
Measuring Emissions Guide (no longer available online) using emissions coefficient for purchased electricity 0.119
Note: FY18 includes third party logistics data, provided by Mainfreight, for the first time. Not included in logistics is Courier Post information
-37.10%
in relation to the product stewardship scheme, as this data is yet to become available.
Explanation: The uncommon increase in the amount travelled during FY17 was explained in our FY18 GRI report.
-63.95% Data Source and Calculation Method: Air travel data reports in km travelled converted to CO2e using
DEFRA 2018 greenhouse gas reporting emissions using emissions coefficients outlined in breakdown below.
Data Source and Calculation Method: Air travel data reports in km travelled converted to CO2e using
-80.25%
DEFRA 2018 greenhouse gas reporting emissions using emissions coefficients for International Long Business class: 0.28
Data Source and Calculation Method: Air travel data reports in km travelled converted to CO2e using
-54.72%
DEFRA 2018 greenhouse gas reporting emissions using emissions coefficients for International Long Economy class: 0.104
-
Data Source and Calculation Method: Air travel data reports in km travelled converted to CO2e using
-17.92%
DEFRA 2018 greenhouse gas reporting emissions using emissions coefficient International Short economy class: 0.102
Data Source and Calculation Method: Air travel data reports in km travelled converted to CO2e using
-71.25%
DEFRA 2018 greenhouse gas reporting emissions using emissions coefficient International Short Business class: 0.3013
Data Source and Calculation Method: Air travel data reports in km travelled converted to CO2e using
-38.82%
DEFRA 2018 greenhouse gas reporting emissions using emissions coefficient Domestic economy class: 0.1904
Data Source and Calculation Method: Facilities power bills in kWh converted to CO2e using Ministry for Environment 2016
-13.08%
Greenhouse Gas Measuring Emissions Guide (no longer available online) using emissions coefficient for waste to landfill: 0.726
Part Omitted: The carbon footprint for taxi travel is now calculated by km travelled, based on MfE conversion rates, rather than dollars spent
as per our previous report.
Reason: Calculating by spend caused an inaccurate representation of an emissions increase as our cost increased between FY17 and FY18
when in reality we achieved a decrease in distance travelled.
-11.63%
Notes: Taxi travel includes ride hail apps like Uber and carshare programmes like Mevo. We are aware that the majority of Uber trips are
done by Hybrid cars but there is no emissions factor available to reflect this yet.
Data Source and Calculation Method: Taxi data reports in km travelled converted to CO2e using Ministry for Environment 2016 Greenhouse
Gas Measuring Emissions Guide (no longer available online) using emissions coefficient 0.02
Data Source and Calculation Method: Facilities power bills in kWh converted to CO2e using Ministry for Environment 2016 Greenhouse
-10.11%
Gas Measuring Emissions Guide (no longer available online) using emissions coefficient for Transmissions and Distribution losses, 0.0097
Part Omitted: Emissions for transporting consumables products by Courier Post as part of the product stewardship scheme.
Reason: Information unavailable.
Explanation: Our emissions from transporting our products from our third-party logistics partners are omitted as it was unavailable at
-
time of reporting.
Data Source and Calculation Method: Reports of freight emissions are provided by our freight supplier Mainfreight with emissions
coefficients outlined in the breakdown below.
Data Source and Calculation Method: Reports of freight emissions are provided by our freight supplier Mainfreight converted to CO2e using
Ministry for Environment 2019 Greenhouse Gas Emissions Guide using emissions coefficient for coastal shipping: .045 per tonne/km (tkm). Note
-
that 2019 was the first year MfE had the coefficient available for this form of transport. Hence, 2016 coefficients were unable to be used for this item
to maintain consistency with other coefficients used in this reporting period.
Data Source and Calculation Method: Reports of freight emissions are provided by our freight supplier Mainfreight converted to CO2e using
Ministry for Environment 2019 Greenhouse Gas Emissions Guide using emissions coefficient for road freight: .136 per tkm. Note that 2019 was the
-
first year MfE had the coefficient available for this form of transport. Hence, 2016 coefficients were unable to be used for this item to
maintain consistency with other coefficients used in this reporting period.
Data Source and Calculation Method: Reports of freight emissions are provided by our freight supplier Mainfreight converted to CO2e using
Ministry for Environment 2019 Greenhouse Gas Emissions Guide using emissions coefficient for rail freight: .028 per tkm. Note that 2019 was the
-
first year MfE had the coefficient available for this form of transport. Hence, 2016 coefficients were unable to be used for this item to maintain
consistency with other coefficients used in this reporting period.
2019 SUSTAINABILITY REPORT UPDATE | 11GRI DISCLOSURES continued
FY16 FY17 FY18
GRI DISCLOSURE DETAILS
DATA/INFO DATA/INFO DATA/INFO
404-1 Average hours
of training per year per Total Hours of Training - 18.89 19.06
employee
33% Female 33% Female
67% Male 67% Male
Diversity of Governance Body
- 11%Under 30 y.o. 11%Under 30 y.o.
(Senior Leadership Team)
55% 30-50 y.o. 55% 30-50 y.o.
34% 50+ y.o. 34% 50+ y.o.
405-1 Diversity of
governance bodies
and employees 37.5% Female 36.6% Female
63.5% Male 63.4% Male
15% Under 15% Under
Diversity of Employees -
30 y.o. 30 y.o.
46% 30-50 y.o. 49% 30-50 y.o.
38%50+ y.o. 36% 50+ y.o.
Average Annualised Base Salary WOMEN - $56,192.54 $58,101.22
Average Annualised Base Salary MEN - $62,357.36 $66,286.36
405-2 Ratio of basic
salary and remuneration
of women to men
Remuneration Including Benefits WOMEN: - $72,074.68 $72,543.01
Remuneration Including Benefits MEN: - $99,779.69 $101,618.32
12 | 2019 SUSTAINABILITY REPORT UPDATENET CHANGE
BACKGROUND INFORMATION
FY17 - FY18
Part Omitted: Data for some of our training has been extrapolated.
Reason: Start and finish dates and times were unavailable.
+1% Explanation: Some dates and times regarding the start and finish of training was unavailable or stretched over several days. In this case, the average
time for that training was applied. There are also some training hours that occur within the organisation that doesn’t get entered into our training
system and therefore won’t be counted.
0%
Note: Data was unavailable for FY16. Total of 503 employees in FY17.
-1% Female
+5
FUJI XEROX IN PAUATAHANUI
VOLUNTEER DAY
NEW ZEALAND The Fuji Xerox team got their gumboots on
and spent a day at the Pauatahanui Wildlife
COMMUNITIES Reserve outside Wellington, helping plant
more than 100 trees, relocate sensitive native
plants, repair and improve tracks, and repot
We believe our business should be good seedlings for future planting days.
for society at large and support the
communities where we operate.
We support a diverse range of charitable,
education, and sporting organisations
that are the fabric of our country’s society.
Here are some highlights from the
reporting year.
SPCA CUP CAKE DAY
Staff ‘baked a difference for animals’ by
AUCKLAND CITY MISSION
bringing in home-baked cupcakes for Staff brought in groceries, used clothing, toys,
purchase to raise funds, with all proceeds and blankets to benefit the City Mission.
going to the SPCA New Zealand. Guy Broekhuizen, National Facilities Manager,
and his team led this activity and delivered the
goods to the site.
14 | 2019 SUSTAINABILITY REPORT UPDATEWHITIREIA FOUNDATION CHILD CANCER FOUNDATION
Wellington Sales and Operations Manager The operations team took a half-day to help
Ryan Stevens presented five scholarships deliver CCF Christmas hampers and support
sponsored by Fuji Xerox New Zealand at the families affected by cancer.
Whitireia Foundation 2018 Scholarship Awards.
CIRCULAR ECONOMY
OPPORTUNITY EVENT
Peter Thomas presented at the Circular
Economy Opportunity for Auckland Launch
2018, a joint initiative of the Sustainable
Business Network and Auckland Tourism,
Events and Economic Development. PINK RIBBON BREAKFAST
Fuji Xerox New Zealand is proud to be the first It was a beautiful PINK morning at the Carlton
Foundation Partner of the Circular Economy Gore office as everyone shared a scrumptious
Accelerator, which is now gaining significant morning tea. Staff donated home-baked goodies
traction. A new report revealed an $8.8bn and treats for everyone to buy. All proceeds went
benefit to Auckland’s economy by 2030 if it to the Breast Cancer Foundation NZ.
develops a Circular Economy.
2019 SUSTAINABILITY REPORT UPDATE | 15www.fujixerox.co.nz betterbusiness.fujixerox.co.nz
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