By Empathy Lab, Inc. Empathy Lab, Inc. 2021 - All Rights Reserved
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by Empathy Lab, Inc. © Empathy Lab, Inc. 2021 - All Rights Reserved v2.1
What can be gained through developing empathy?
The problem The solution
While we know that a healthy culture and Cultivate a culture driven by empathy.
impactful team benefit from this thing called In order to cultivate an empathetic culture, we
“empathy”, we are rarely taught or shown HOW created the Empathy Decathlon™ workshop.
to be empathetic. Empathy is even highlighted The Empathy Decathlon workshop combines
as the first step of the Design Thinking product the science of human behavior, the art of
innovation cycle. But how can we convey this human-centered design, and the rigor of sport
to our end user if we aren’t trained to be into an empowering, 10-skill practice series for
empathetic individuals and team members first? individuals and teams.
The benefits of cultivating an empathetic culture
- Your team members will be happier with a increased sense of worth and feeling heard,
respected, and valued
- Your customers will be more satisfied with the products, services, and experiences
developed by happier teams
- Your teams will be stronger, more engaged, and more capable of collaborating around
difficult conversations and interpersonal challenges
- Your company will be more robust and resilient when it is powered by healthier teams
- Those companies that continually cultivate and support healthy individuals and teams
benefit directly from lower employee turnover, increased innovative output, and
improved business performance to name a few.
“When trying to foster a workplace
“More than 90% of “Empathy is not just a
that is equitable and inclusive for all, it
employees, HR professionals nice to have at work, it’s
is imperative for leaders to be well-
and CEOs said empathy is actually existential...we
trained in inclusive strategies. There
important every year since have to innovate to meet
is one key trait that all great leaders
2017.” the unmet unarticulated
- Businessolver should possess. Some may call this
needs of customers, that’s
State of Empathy Report trait the crème de la crème of all
the only way we make
2020 leadership traits: empathy.”
progress...”
- Dr. Janice Gassam Asare - Satya Nadella, CEO,
Empathy: The Key To A Diverse And Microsoft
Inclusive Workplace TimesTalks: Microsoft
© Empathy Lab, Inc. 2021 - All Rights Reserved
The Empathy Decathlon workshop
In order to cultivate and support effectively empathetic individuals, we take teams
through the Empathy Decathlon workshop over the course of 10 weeks. Each skill has
a dedicated session, where we build self-understanding and group collaboration in a
way that authentically integrates with your existing company culture.
Accessible for individual Realistic emphasis
contributors + leaders on mindfulness
Customized for Instructor-led
live or virtual Workshop experiential learning
details
Engaged teaching style - 80 minutes - 120 minutes
ZERO power point slides session per week
Empathy Decathlon workshop participants are Empathy Decathlon workshop participants
taken through a five-senses awareness exercise practice listening, asking, and responding.
for grounding and focus in their learning
© Empathy Lab, Inc. 2021 - All Rights Reserved
Empathy Decathlon skills
“Me” Skill Building Sessions
The first set of practice skills in the Empathy Decathlon workshop help us actively
and consistently put on our oxygen masks, “me” skills. Without self-empathy as a
foundation, team collaboration and relationships suffer from judgement, infighting,
voiceless progress, and regret. We can reduce the likelihood of these unwanted (and
costly) outcomes by building core self-awareness and non-judgement skills.
Energy Baggage Self Aware Inventory Hearing
“We” Skill Building Sessions
The second set of practice skills are dedicated to interpersonal engagement, “we”
skills. With the personal foundation that we've laid in the first five skills, we can now
come together for communication, understanding, and support, to build amazing
things. It will be difficult, uncomfortable, and extremely rewarding.
Responding Asking Meaning Feedback Lead
© Empathy Lab, Inc. 2021 - All Rights ReservedOur empathetic commitment to you
Each of the 10 sessions is unique and modular so that we can develop a consistent practice for
learning, sharing, and growing together. Every skill session will include:
- An agenda that covers the current Empathy Decathlon skill practice
- Kickoff session with mindfulness and centering our attention
- Small group interactions to get every team members involved and engaged
- Content presentation by certified facilitator - grounded in adult learning theory and academic/
business research
- Large group discussions to uncover team themes and “a-ha” moments
- Workbook materials that help you dig deeper into each skill
- Real life application homework with peer accountability
Theresa Ward, Empathy Lab’s lead facilitator Shelton Davis, Empathy Lab’s founder, CEO,
and resident productivity expert during creator of the Empathy Decathlon workshop,
a team empathy workshop. and lead experience designer during an
empathy workshop.
What's Next?
1. Get in touch and let us know a little bit about your team and your goals.
2. We'll recommend a pace for the Empathy Decathlon workshop: a 2 week sprint, a 10-
week jog, or custom practice pace.
3. We'll customize the curriculum, review pricing structure, and get you on your way to an
empathy-fueled utopia!
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