CHANGE YOUR WORLD 2021 - With Australia's Best Hotel School (QILT, SES, 2019/18) - Bachelor of Business (Hospitality Management) - Nazareth ...
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Bachelor of Business
(Hospitality Management)
Master of International
Hotel Management
CHANGE YOUR
WORLD 2021
With Australia’s Best Hotel School (QILT, SES, 2019/18)
ichm.edu.au 1
ADELAIDE,
SA One of the world’s 10
most liveable cities.
(Economist Intelligence Unit, 2019)
A U T U M N March - May
WINTER June - August
SPRING September - November
A City Designed For Life
S U M M E R December - February
ICHM is located in Adelaide, which is routinely voted by the Australia) outdoor eating and a great lifestyle – it is an ideal
Economist Intelligence Unit as one of the World’s top ten most place to come and learn the art of hospitality. The city is
liveable cities*. With a population of just over 1.3 million people, surrounded by parklands and sandwiched between white sandy
Adelaide is the capital city of South Australia and considered to beaches to the west and hills 20 minutes to the east.
be the lifestyle capital of Australia. Students will find Adelaide safe, friendly, welcoming and easy
Adelaide has world-class art and music and a festival calendar to find their way around. Small enough to provide an ideal study
to rival or better that of any other Australian city. environment, but when you’re not studying Adelaide offers all
Adelaide also has a reputation as a city of restaurants, quality the attractions of cinemas, restaurants, nightlife, shopping and
wine (70% of Australia’s export wine comes from South sightseeing to keep you well entertained.
Photo By: Che Chorley
2 ichm.edu.au
CONTENTS
CHANGE YOUR WORLD HOW TO APPLY
2 ICHM – International College of 30 Entry Requirements: Bachelor of
Hotel Management Business (Hospitality Management)
4 UP Education 31 Entry Requirements: Master of
International Hotel Management
8 International Career Opportunities
34 English Requirements
10 International Graduate Success
35 Recognition of Prior Learning (RPL)
UNDERGRADUATE STUDIES
36 ICHM Fees 2021, Fee-Help
12 Bachelor of Business & Payment Plans
(Hospitality Management)
37 Other Financial Considerations
13 Work Integrated Learning (WIL)
Opportunities 38 On & Off-campus Accommodation
& Living Costs
14 Academic Program
40 How to Apply: Australian
POSTGRADUATE STUDIES & New Zealand Students
16 Pre-Masters Program 41 How to Apply: International
Students
18 Master of International
Hotel Management 42 ICHM Scholarships
19 Academic Program 44 Accreditation & Quality Assurance
45 ICHM Rules, Policies & Procedures
SHORT PROGRAMS
46 ICHM Academic Board & College
21 Study Abroad Program
Council
22 Career Week 2021
47 GIIAC (Graduates In Industry
Advisory Committee)
STUDYING AT ICHM
49 How Does ICHM Compare With
24 Studying at ICHM
Other Hotel Schools & Universities?
25 2021 Calendar
26 Work Integrated Learning
(WIL) Process
28 On-campus Accommodation
ichm.edu.au 1
ICHM has exceptional employment outcomes
The BACHELOR OF BUSINESS
and graduates are now WORKING GLOBALLY (HOSPITALITY MANAGEMENT) connects
in large and boutique luxury brand hotels your academic study to real world industry
starting as specialists and supervisors placements. Resulting in 87% employment
and moving through to senior and general upon graduation.
managers. A number of our graduates also
choose to work outside the industry in areas
such as marketing, IT, human resources and in
their own businesses.
ICHM students have the opportunity to
Under current government regulations, and
undertake WORK INTEGRATED LEARNING in certain circumstances, INTERNATIONAL
every year of their undergraduate study – STUDENTS who complete more than two years
more than any other hotel school or university of their degree studies at ICHM can apply for
in Australia. a post study work visa and stay and work in
Australia for two or possibly three years after
they graduate.
2 ichm.edu.au
ICHM has been operating for almost 30 consecutive year. This is the finding of
years and now has graduates working the leading national Quality Indicators
around Australia and throughout the world for Learning and Teaching (QILT) Student
in a variety of top-end hotels, hospitality Experience Survey (SES), which is funded
and business-related enterprises. ICHM has by the Australian Government (QILT, SES,
been named the Best Hotel and Hospitality 2019/18).
Business School in Australia for the second
Change Your World With AUSTRALI A’S
M ASTER OF INTERN ATION AL HOTEL
BEST HOTEL AND HOSPITALIT Y M AN AGEMENT prepares you for senior level
BUSINESS SCHOOL. management by developing leadership skills in
(2019/18 QILT Student Experience Survey) decision making and change management.
ICHM’s main campus is located in ADELAIDE,
ICHM is a WORLD LEADER in hospitality
the capital of SOUTH AUSTRALIA and named related management degrees. Rather than
by the Economist Intelligence Unit as one of the focusing on just one area, ICHM provides
WORLD’S TOP 10 MOST LIVEABLE CITIES. you with exposure to all aspects of the
Adelaide was also recently listed by Lonely Planet international hospitality industry to prepare
as one of the top 10 CITIES TO VISIT. Adelaide you for the real world.
is famous for its student friendly environment.
ichm.edu.au 3
UP EDUCATION
UP Education is a leading Through its diverse network of skills-
based learning private colleges,
dual-sector education UP Education also offers hundreds
provider delivering of accredited courses with proven
both vocational and employment outcomes in tourism,
hospitality, web and graphic design,
higher education across
and film and animation.
Australasia. With over 20 UP Education has 34 campus locations
years of experience, every in nine cities across New Zealand
year UP Education equips and Australia, along with 14 global
recruitment hubs.
11,500 students from all over
University partnerships include Charles
the world with the right skills Darwin University, University of Tasmania
and attitudes to excel. and Swinburne University of Technology,
University of Auckland, AUT University,
As a top-three Australasian pathway and Victoria University Wellington.
provider, UP Education provides UP Education Group CEO, Mark
international students with the Rushworth, says he is “extremely pleased
foundations needed to transition to have a higher education provider
successfully into English speaking of ICHM’s recognition and academic
WWW.UP.EDUCATION universities. strength in the UP Education portfolio”.
4 ichm.edu.au
ICHM gave me the rounding out
of skills and knowledge to fast
track through early positions and
make those first crucial moves
into management.
Benjamin Krieg - Area General Manager
Accor Hotels Midscale & Economy Brands,
Thailand
ichm.edu.au 5
ICHM is a
great platform
to propel you
into an industry
full of invaluable
opportunities.
Fiona Winger - Resort Manager
Six Senses Hotels, Resorts & Spa, Fiji
6 ichm.edu.auichm.edu.au 7
Ch ang e yo u r wo r ld
INTERNATIONAL CAREER
OPPORTUNITIES
General Management & Administration • Information Systems Manager
• General Manager • Food & Beverage Cost Controller
Hotel Management is a • Resident Manager • Accounts Supervisors
profession held in high • Executive Assistant Manager Human Resources Management
esteem, with managers • Director of Operations
• Director of Human Resources
and those with degrees • Hotel Manager
• Personnel & Training Manager
• Resort Manager
commanding large • Human Resources Manager
• Duty Manager
salaries and sought after • Health & Safety Manager
• Quality Manager
internationally. Your • Employee Relations Officer
Accounting & Finance
professional hotelier and Sales & Marketing
• Director of Finance
business skills will also be • Director of Sales & Marketing
• Revenue Manager
valued across a variety of • Promotions Manager
• Chief Accountant
industries. ICHM alumni • Financial Controller • Public Relations Manager
are increasingly running or • Income Auditor • Communications Manager
planning to run their own • Night Auditor • Sales & Marketing Manager
hospitality business. • Purchasing & Material Manager • Social Media Manager
8 ichm.edu.auICHM taught me valuable
leadership skills;
be ambitious, work hard
and follow your dreams...
anything is possible.
Sophie Kim - Front Office Manager
Hyatt Regency, Sydney
• Account Executive • Front Office Manager Executive Roles In Other Industries
• Group Sales Co-ordinator • Reservations Manager • Human Resource Consulting
• Front Office Supervisor • Telecommunications
Events Management
• Concierge • Sales & Marketing
• Function & Events Manager
• Executive Floor Manager • Government
• Venue Coordinator • Public Relations
• Guest Services Manager
• Facility Management • Management Consulting
• Communication Services Food & Beverage • Education & Training
• Meeting Planner • Director of Food & Beverage • Facility Management
• Food & Beverage Manager Operations • Event Management
• Event Sales Manager • Food & Beverage Manager • Catering
• Restaurant Manager • Entertainment & Festivals
Rooms Division & Front Office • Logistics
• Bar Manager
• Director of Rooms Division • Luxury Management
• Banquet Manager
• Director Guest Relations • Brand Management
• Catering Manager
• Director of Housekeeping • Project Management
• Room Service Manager
• Reservations Manager
• Sommelier
• Security Supervisor
ichm.edu.au 9INTERNATIONAL
GRADUATE
SUCCESS
CHARMAINE TURNER
TIM NEWSON - GENERAL MANAGER - DIRECTOR OF EMPLOYEE
Rydges Group’s Atura, Adelaide Airport, EXPERIENCE
SA, Australia Rocky Mountaineer, Vancouver, Canada
After a number of senior management positions in various “ICHM ignites a passion for the hotel industry that never leaves
properties around Australia, Tim is loving his return to Adelaide. you and ICHM truly does set you up for success. This passion,
“I studied with a great bunch of students from many different the world-class education, and the strong network of fellow ICHM
nationalities while at ICHM. There’s a confidence that ICHM graduates, has taken me on an exciting international journey where
gives you, as very few people had the same level of knowledge. I started providing front line service to our guests and where I am
And I love being back in Adelaide, there’s a lot going on here now at the executive table as a key decision maker.”
right now.”
PAAVAN PATEL
– DIRECTOR OF ROOMS DIVISION RACHAEL HARMAN
Intercontinental Hotel Group, - GENERAL MANAGER
Singapore Le Meridien Hotel Sentosa, Singapore
“ICHM taught me that learning is critical. Persistence and “ICHM provided me with inspiration and foundation in being an
motivation may keep you pushing forward, but curiosity to learn effective leader and a valuable contributor to the business. It is
will keep you moving in a positive direction. Work hard and an institution that will guide, support and challenge you to reach
never say no to learning something new! Make sure that you your potential in the hotel industry.”
have a dream and the courage to pursue it, as you will be so
much more ready than you think. And do not forget the three
golden words: network, network, network!”
GAURAB GHIMIRE
– NIGHT MANAGER
MURPHY LOH Mecure Alice Springs, NT, Australia
- CHIEF CONCIERGE & GUEST
RECOGNITION MANAGER
“Hotel management requires theoretical knowledge combined
Ritz Carlton, Singapore
with industry experience and exposure. Hence ICHM’s course
design is uniquely suited to anyone looking to pursue a career in
“ICHM’s flexible course structure allows students to combine hotels, from operational to top-level management roles. ICHM
theory with real world industry placements. Its extensive taught me the importance of politeness, a positive attitude and
network with the industry’s top hotel brands presented me with the need to network to continuously improve and be prepared
plenty of opportunities to build on my knowledge and work for the challenges ahead. Studying at ICHM is always fun,
experience. My time studying at ICHM was not only memorable and it’s within a family like college environment and friendly
but, most importantly, set me up for career success.” lecturing staff.”
10 ichm.edu.auC h ang e yo u r w o r l d
SACHI FLETCHER
- RESTAURANT MANAGER MARVIE SPIES
Hentley Farm in Seppeltsfield, - DIRECTOR OF HUMAN RESOURCES
Barossa Valley, SA W Hotel, Melbourne VIC, Australia
‘‘ICHM taught me to network, network, network! Connections are “ICHM is an institution that will guide, support and challenge
key to success as well as a second language, I chose hospitality you to reach your potential in the hotel industry. I graduated
as a career because I love connecting with people. It really is a number of years ago and they still have the time to connect
fulfilling to create stay and/or dining experiences. Have fun with me. This gesture, from my perspective, is above and
and work hard on your placements. It makes a difference, as beyond.”
networking is key!”
ANTHONY MAURO
- GENERAL MANAGER LUCAS DEMETRESCU
Crown Metropol & Crown Promenade, - DIRECTOR FOOD & BEVERAGE
Perth, WA, Australia Accor Hotels, Southern Europe
“I entered into hotels with a path and clear concise goals to work “ICHM, as an international program, helped me get to know and
towards and I wouldn’t have had that without ICHM. Networking open my mind to various cultures, especially from the Asia-
has been crucial to my current role and everything leading up Pacific basin. ICHM has always been at the point of innovation
to this point. In our roles we get to meet and work with some with the structure of its program of placements in between
amazing people both internally and externally, which not only semesters, and it’s the creativity that has been imprinted in my
benefits us through career progression, but also our business. way of imagining solutions in my jobs.”
Understand that the industry you have chosen requires you to
work long and hard, but it is extremely rewarding. Your actions
and performance will dictate your level of success.”
CONNOR BATTEN
- RESERVATIONS SUPERVISOR
BARNEY LEUNG - FRONT OFFICE Rendezvous Hotel Melbourne,
Hilton Tokyo Narita Airport, Japan VIC Australia
“Hotel management is quite interesting, and I believe that “ICHM opens doors to many fields within the hospitality
alongside my academic studies the opportunity to do industry and beyond. It has enabled me to understand business
placements in properties around the world is too good an in a practical approach. Currently I am on a management
opportunity to pass up. I can wholeheartedly endorse ICHM development program with TFE Hotels and look forward to
to people who have their hearts and minds set on a developing a career in revenue management.”
hospitality career. ”
ichm.edu.au 11The ICHM Bachelor of Business prepares you for an
international career in a wide variety of hospitality businesses.
You will progress from an operational base through to a
management perspective. Your knowledge is expanded
BACHELOR each year with new industry relevant concepts and business
applications.
OF BUSINESS
ICHM’s academic year is comprised of six months full time
study, followed by a six month full time Work Integrated
Learning (WIL) placement throughout Australia, or possibly
overseas.
(Hospitality Management) ICHM graduates gain a comprehensive understanding of
the international hospitality environment, and as a result,
CRICOS Course Code 075806G have outstanding career prospects with many obtaining
highly sought after positions around the world.
YEAR ONE // SEMESTER ONE YEAR ONE // SEMESTER TWO
On-campus Academic Study | 20-22 weeks Off-campus WIL Placement | 20-24 weeks
YEAR TWO // SEMESTER THREE YEAR TWO // SEMESTER FOUR
On-campus Academic Study | 20-22 weeks Off-campus WIL Placement | 20-24 weeks
YEAR THREE // SEMESTER FIVE YEAR THREE // SEMESTER SIX
On-campus Academic Study | 20-22 weeks Off-campus WIL Placement | 20-24 weeks
To graduate with the Bachelor of Business (Hospitality Management), students must successfully
pass all academic requirements, and complete a minimum of 1500 WIL placement hours.
12 ichm.edu.auC h a n ge yo ur world
WORK INTEGRATED
LEARNING (WIL)
INTERNATIONAL Fairmont Hotels &
OPPORTUNITIES
Resorts
China
Four Seasons Work Integrated Learning (WIL), otherwise known
Furama Hotel Hotels & Resorts as Industry Placement semesters, are a critical
Grand Hyatt Marriott
InterContinental International component of ICHM’s courses.
Shangri-La The Little Nell ICHM maintains close links with hotels, resorts and
St Regis Disney Resorts other hospitality management providers worldwide,
The Langham Florida
The Peninsula Singapore to facilitate the WIL semesters.
Hong Kong Six Senses
Cordis Ibis Singapore on
Bencoolen AUSTRALIA WIDE Event Hotels & Resorts, Westin
InterContinental
Taiwan including: W
Novotel AccorHotels, including:
FX Hotel Atura Melbourne Convention &
Ovolo ibis Exhibition Centre
Grand Hyatt Rydges
Residence G Mercure Minor Hotels, including:
Mandarin Oriental QT
Ritz-Carlton MGallery by Sofitel Oaks
Millennium Federal Group Hotels &
The Royal Garden Novotel Resorts, including: Next Hotels & Resorts
The Tango
W Pullman The Country Club Ovolo Hotels
Indonesia W
Sofitel Tasmania Penfold’s Magill Estate
Pullman Bali United Kingdom
Art Series Henry Jones Hotel RACT Destinations,
Legian Beach Clayton Crown
Peppers Four Seasons Hotels including:
Japan Crieff-Hydro Journey Beyond Strahan Village
Mantra
Hilton Narita Exclusive Hotels Hamilton Island Resort Cradle Mountain Lodge
Adelaide Casino
Niseko Village Gleneagles Hilton Freycinet Lodge
Adelaide Oval
Park Hyatt Tokyo InterContinental Hyatt Hotels, including: RACV Clubs & Resorts
Baillie Lodges, including:
Ritz-Carlton Tokyo Marriott Hyatt Regency Stamford Hotels &
International Longitude 131
Malaysia Grand Hyatt Resorts
Sofitel Silky Oaks Lodge Shangri-La
Pangkor Laut Park Hyatt
Resort The Langham Cable Beach Club TFE Hotels, including:
InterContinental Hotels
Ritz-Carlton UAE Crown Resorts, including: Group, including: Adina
Maldives Hyatt Crown Metropol Crowne Plaza Rendezvous
Atmosphere Hotels Jumeirah Crown Promenade Holiday Inn Vibe
& Resorts International Crown Towers InterContinental The Langham
New Zealand/ Ritz-Carlton Crystalbrook Collection Hayman Island Resort The Star Entertainment
Pacific Vietnam Delaware North, including: Group
JKL Hospitality
Chateau Tongariro Caravelle Saigon Lizard Island Resort Voyages Ayers Rock
Marriott International,
Sofitel Queenstown JW Marriott including: Resort
Melbourne & Olympic
Robertson Lodges Novotel MGallery Parks Four Points by Sheraton 1834 Hotels, including:
North America Sofitel Saigon Emirates One & Only Marriott Mayfair Hotel
Amangiri Plaza Wolgan Valley Sheraton Adabco Boutique Hotel
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ichm.edu.au 13BACHELOR OF BUSINESS (Hospitality Management) CRICOS Course Code 075806G ICHM standard mode of delivery is face to face however, we do have the ability to deliver online should it be necessary. 14 ichm.edu.au
activities and projects. While first year has a focus on service
YEAR ONE and standards, students in second year will find themselves
ON-CAMPUS ACADEMIC SUBJECTS more involved in study and learning exercises that develop
supervisory and middle management abilities and knowledge,
20-22 Weeks On-campus Academic Study requiring more independent study.
20-24 Weeks Off-campus WIL Semester Again upon completion of the second year academic
program, students will undertake a WIL semester in industry.
The Contemporary Hospitality and Tourism Industry
Culinary Techniques and Standards
Delivering Guest Services (Practicum) YEAR THREE
ON-CAMPUS ACADEMIC SUBJECTS
Employability Skills for Future Hoteliers
Essential Academic Skills for Success
20-22 Weeks On-campus Academic Study
Food and Beverage Service Standards 20-24 Weeks Off-campus WIL Semester
Hospitality Business Software Applications
Core Subjects
Rooms Division Service Standards
Managing Business Financial Performance
ICHM prepares students for management roles across a wide
Managing Productivity Through People
variety of hotel and hospitality businesses. Our model stresses
the importance of learning all aspects of the hotel industry from Managing Food & Beverage Operations
the ground up. In Year 1 students learn hospitality and service Managing Rooms Division Operations
standards skills along with business basics. This prepares Sustainable Hospitality Environments
students for hotel positions at an operational level.
Elective Subjects*
After completion of Year 1 academic study, students will
undertake a Work Integrated Learning (WIL) semester in E-Marketing & Distribution
industry. Customer Relationship Management
The Changing Economic Environment
YEAR TWO Managing International Guests Expectations
ON-CAMPUS ACADEMIC SUBJECTS Art & Design in Hospitality Environments
Entrepreneurship
20-22 Weeks On-campus Academic Study International Wine
20-24 Weeks Off-campus WIL Semester
Event Management
Core Subjects Gastronomy: The Art, Culture & Science of
Food & Beverages
Marketing & Sales for Hospitality Businesses
Supervising International Hotel Front Office Operations *Students to nominate three. Note that not every elective will be offered
each semester.
Human Resource Management
With two different industry placement experiences and most of
Property, Safety & Security Management
the hotel operations and control subjects completed, students in
Measuring Business Financial Performance third year turn their attention to management subjects. As well
Elective Subjects* as the core business disciplines, students explore areas beyond
the traditional business degree. These additional subject areas
E-Marketing & Distribution broaden their knowledge base, providing greater insight into the
Supervising Culinary Operations issues which impact on business decision making in hotels and
Professional Wine Studies related industries. Upon completion of the third year academic
program, students may undertake a WIL semester.
Creating the Guest Experience
Hospitality Operational Planning & Control
To graduate with the Bachelor of Business (Hospitality
*Students to nominate three. Note that not every elective will be offered Management), as well as successfully passing all academic
each semester. requirements, students must complete a minimum of 1500
Second year builds on the operational knowledge and industry hours.
experience gained in first year and introduces more advanced
All subjects correct at the time of printing and are subject to change.
topics covering supervisory level skills. Students are also
introduced to management issues and leadership techniques
which they are expected to apply to a range of challenging
ichm.edu.au 15PRE-MASTERS
PROGRAM
For entry into the Master of
International Hotel Management
Who Is It For? Program Structure Entry Requirements
This program is a non-award, six month Successful completion of a three year
(one semester), full time program with post-secondary qualification comparable
This Pre-Masters Program the aim of providing entry into the Master to an Australian Associate Degree or
is offered as an alternative of International Hotel Management for Advanced Diploma; and English IELTS 6.0
students who would not otherwise be overall (no band under 5.5).
pathway into the ICHM
eligible.
Master of International Hotel Course Progression
Management. Pre-Masters Subjects Available To progress to the Master of International
• Managing Business Financial Hotel Management, students must pass
The program is designed to be
Performance each subject in the Pre-Masters.
an academic language, literacy
• Managing Productivity Through People
and numeracy bridging program Full Masters Program
• Managing Food and Beverage
for international students who Operations
The full Master of International Hotel
do not meet the standard Management (MIHM) is a two year (four
• Managing Rooms Division Operations
semester) full-time course designed to
Masters entry requirements. • Managing International Guests provide participants with the opportunity
Expectations to develop advanced knowledge to
• Event Management understand and manage international
hotel operations at a senior level.
16 ichm.edu.auICHM ignites a
passion for the
hotel industry that
never leaves you.
Charmaine Turner - Director of Employee Experience
Rocky Mountaineer, Vancouver, Canada
ichm.edu.au 17MASTER OF INTERNATIONAL
HOTEL MANAGEMENT
CRICOS Course Code 097743C
ICHM standard mode of delivery is face to face however, we do have the ability to deliver online should it be necessary.
The Master of International Hotel Management (MIHM) is tourism and hospitality industry. The course comprises nine
a two year (four semester) full-time course, designed to core subjects and three electives delivered over eighteen
provide participants with the opportunity to develop advanced months; plus a final Professional Practice and Research
knowledge and cognitive skills to understand and manage semester of six months in industry, as a capstone subject to
international hotel operations at a senior level. Whilst the course complete the course.
focus is on international hotels, participants could choose to Graduates from hotel schools/universities/colleges - holding
undertake their career paths in other areas of the international business or hospitality related degrees, may receive RPL.
GRADUATE CERTIFICATE IN INTERNATIONAL GRADUATE DIPLOMA IN INTERNATIONAL
HOTEL MANAGEMENT HOTEL MANAGEMENT
YEAR ONE // SEMESTER ONE YEAR ONE // SEMESTER TWO
On-campus Academic Study | 20-22 weeks On-campus Academic Study | 20-22 weeks
MASTER OF INTERNATIONAL HOTEL MANAGEMENT MASTER OF INTERNATIONAL HOTEL MANAGEMENT
YEAR TWO // SEMESTER THREE YEAR TWO // SEMESTER FOUR
On-campus Academic Study | 20-22 weeks Professional Practice and Research (Industry)
| 20-24 weeks
18 ichm.edu.auYEAR ONE // SEMESTER ONE YEAR ONE // SEMESTER TWO
Core Subjects Core Subjects
International Hotel Food & Beverage Management International Hotel Revenue Management
International Hotel Accommodation Management Workforce Design and Strategy
Hospitality Management Accounting Strategic Management
International Hotel Services Marketing
Elective Subjects*
Year One - Semester One Academic and Research Skill Development
The Graduate Certificate in International Hotel Management is Art and Design in Hospitality Environments
comprised of four subjects; two of which focus on two major Information Systems Management
operational areas, the Food & Beverage and Accommodation
International Hotel Brand Management
Departments. These subjects allow students to develop the
Entrepreneurship and Innovation
skills and knowledge to manage these areas and the resulting
guest experience. Research Methods for Managers
The latter two, introduce the interdisciplinary nature of hotel
*Note - not every elective will be available each semester. Students will be able
management through the study of Hospitality Management to choose an elective subject from those being delivered.
Accounting and Marketing. This provides students with an
understanding of the key financial indicators leading to the Year One - Semester Two
profitability of an international hospitality business, as well as
The Graduate Diploma in International Hotel Management is
an insight into the factors contributing the models of consumer
comprised of three core subjects plus one elective. Building on
behaviour from the service and product expectations of
the foundation from Semester 1, students critically evaluate
international hotel guests.
the role of revenue management and strategic pricing in overall
hotel business performance. They also examine and connect
fundamental human resource management tools, linking them
to the businesses strategy and workforce design requirements.
Students will also be required to consider long term strategic
decision processes and strategy formulation, and how it applies
All subjects correct at the time of to businesses in an international context.
printing and are subject to change.
ichm.edu.au 19YEAR TWO // SEMESTER THREE YEAR TWO // SEMESTER FOUR
Core Subjects Professional Practice and Research
Leadership In A Changing World The subject contains a Research Workshop (undertaken in Year
Hospitality Business In The Global Context 2 semester 3), which provides an opportunity for students to
develop an understanding of the main concepts and principles
Research Workshop+
encountered in research methodology and how they can
Elective Subjects* be applied to the workplace setting providing management
information.
Ethics, Justice and Responsible Management in Hospitality
Hospitality Property Management and Development
Year Two - Semester Four
Strategies
Semester 4 of the Masters provides students with the
International Human Resource Management
opportunity to undertake a six month Professional Practice
Managing Customer Relationships and Experiences and Research in industry. This capstone subject will enable
the student to integrate theory with the practice of work to
*Note - not every elective will be available each semester. Students will be able
to choose an elective subject from those being delivered. develop their knowledge, skills and professional networks
through lived experiences in a natural workplace setting. There
Year Two - Semester Three is an expectation that students have a minimum of 200 hours
Building on Semester 1 and 2, Semester 3 - the Master of industry experience prior to undertaking their Professional
International Hotel Management extends the students learning Practice and Research in industry.
to a Masters level, with a focus on leadership and change within As part of the research project students need to complete a
global business contexts. minimum of 600 industry hours; in addition to the 200 minimum
Students will be required to interpret the challenges of balancing experience required to undertake the research project.
global, political, workforce, technological and financial Students can engage the ICHM Industry and Career
considerations along with personal needs in the pursuit of Development (ICD) Managers to assist them with sourcing
effective, contemporary and ethical change leadership. They will an industry position for the purpose of this subject.
also investigate and gain a technical knowledge of the critical The ICD Managers employ a similar process to that which
forces driving change within a global environment; synthesising is used for the standard industry placements (see page 27);
this knowledge into innovative solutions to complex scenarios, with most positions within Australia being paid as regular
particularly within multinational company structures. employees.
20 ichm.edu.auSTUDY ABROAD
PROGRAM
What Do You Study? Study Abroad Entry Requirements & Visa
With the Study Abroad Program, ICHM invites students from all To study at ICHM students will need an IELTS of 5.5. (no band
around the world to study with them in Adelaide for six months; below 5.0.); or TOEFL (IBT) 60 overall (min 15 in any band); or
and then undertake a paid work placement in an Australian recognised equivalent.
hotel for six months (the work placement is optional). Together Students will apply for a Student Visa (subclass 500) Non-
with your own university or hotel school you can select up to 8 Award Temporary Visa. This has a limit of 12 months, inclusive
subjects (or as few as 4 subjects) at different levels. of English, tuition and work placement.
Study Abroad Tuition Fees Refer to the following link for details regarding the Study Abroad
Visa: https://immi.homeaffairs.gov.au/visas/getting-a-visa/
Tuition fees are calculated by the number of subjects studied. visalisting/student-500
The per subject cost for 2021 is fixed at A$3,555. So your tuition
All international students coming to Australia on student visas
fees will depend on the number of subjects you choose; for
are required to pay for Overseas Student Health Cover (OSHC)
example the six month academic fee for studying four subjects
for the full duration of their studies.
on the campus will be A$14,220. If you want to study additional
subjects, you pay the per subject cost for each one undertaken.
All Study Abroad students pay a once off New Student Fee.
Wake up.
Accommodation
During your academic semester you can choose to stay on or
off the campus. For on-campus information please refer to page
Love What
28 and 29 and for off campus information please refer to page
38 & 39. Note: Fees may be adjusted for students choosing a 2022 intake.
You Do.
Repeat.
ichm.edu.au 21CAREER
WEEK
2021
Your Future Career
Hotel management – it’s more than a job, it’s a lifestyle and a passion. The “people emphasis” of the industry
makes it one of the most interesting and challenging careers available. The ICHM Career Weeks are all about
getting to know ICHM and the hotel industry.
The ICHM Difference What To Expect At Career Week
The International College of Hotel Management (ICHM) This live-in introduction to hotel management is your
prepares students for a successful career at the top end of the opportunity to experience first hand the hotel/hospitality
international hotel industry. environment and ICHM. You can expect to:
• ICHM offers prestigious and internationally recognised • earn more about the international tourism and hospitality
L
qualifications: industry.
- Bachelor of Business (Hospitality Management) • ain an in-depth understanding of the ICHM hotel
G
- Master of International Hotel Management management course.
• orldwide hotel industry placement program as part of
W • ind out about the different career paths and how some of
F
the degrees. our graduates are doing.
• World class teaching facilities. • Have a fun, hands-on introduction to hotel operations.
• Professional staff with extensive experience. • ain an introduction to management and supervision
G
• Strong industry links. topics.
• Modern and secure on-campus accommodation. • Visit local hospitality and tourism sites.
• ICHM’s reputation opens many different doors! • Ask questions of current ICHM students.
• Located in Adelaide, capital of SA and a hub for hospitality. • Meet some of the teaching staff.
• Experience the excellent ICHM teaching facilities.
• earn about ICHM's worldwide hotel industry
L
87% employment rate following student graduation placement program.
• xperience ICHM’s outstanding on-campus student
E
accommodation complex.
22 ichm.edu.auThe Career Week
has really helped
me to get a feel
for what to expect,
both in industry
and ICHM.
Who Should Attend? How Do I Apply?
tudents in senior high school (Year 11 and 12) who are
S oth Career Weeks' have limited places available, applications
B
considering a career in hotel / hospitality management or will be accepted on a "first-come, first-served basis".
international business. Applications and payment must be received no later
than two weeks prior to the nominated ICHM Career
When Is It?
Week commencement. A cancellation fee of A$50 will
ICHM generally runs the Career Weeks during the July and apply after this time.
September school holidays. Check the ICHM website for the
latest dates. What Do I Wear?
e request students wear neat hospitality style clothing -
W
How Long Is It?
black or navy trousers or skirt with white shirts are required
he program welcome and induction commences from 9:30am
T (gentlemen with ties). While kitchen uniforms will be supplied,
Tuesday, therefore arrival should be planned prior to this. students must bring black closed-toe, thick soled shoes (e.g.
The program concludes at 5.00pm Friday. Interstate and school shoes). There will also be leisure activities so please
international students are welcome to arrive Monday bring casual clothes.
and can depart on Saturday.
How Much Will It Cost?
Where Do I Stay?
$450. This includes the program, insurance, airport pick up/
A
Students stay in the ICHM student accommodation drop off, social activities, accommodation, wifi and meals. Note
complex on campus. Bedrooms for Career Week are this fee is deducted from the first year fee of any ICHM Career
either single or twin share depending upon room availability. Week student who subsequently enrols at ICHM (airfares are
All meals during the week are included. not included).
ichm.edu.au 23C ha n ge yo ur world
STUDYING
lecture theatres, tutorial rooms, a purpose one support to small or large group
built wine laboratory, 120 seat a-la-carte workshops. ICHM also has specialist
AT ICHM
restaurant open to the public; function literacy and learning support staff
facilities, computer suite, on campus on hand to guide students. And each
library, practice bar and restaurant areas, semester I-PASS leaders are appointed
and a fully equipped industrial kitchen. from the student community, to assist
It really is an exciting study environment. students with subjects they themselves
have completed previously.
Campus Facilities Academic Support & Assistance
Curriculum
The teaching facilities at ICHM are world ICHM provides all students with
class. It really is an exciting environment the academic support needed to ICHM’s curriculum is subject to
in which to learn. ICHM provides all the fully appreciate and respond to the continuous review and updates to
benefits of a larger college or university demands of study and campus life. ensure it meets the highest industry
environment and atmosphere by sharing It is an environment second to none expectations, and higher education
its campus with the Regency campus of when it comes to enhancing students’ academic standards. To view the subject
TAFE SA. development and applying that descriptors for each year of study
knowledge in their professional life. We during the program, visit ichm.edu.au.
Teaching Facilities
offer a comprehensive range of academic The academic semesters at ICHM are
During their on campus semesters ICHM support services enabling students to rigorous, with students expected to
students will use a number of academic access the assistance that best suits attend and engage in a seminar model
and operational learning areas including: their learning needs – from one-on- from Monday to Friday.
24 ichm.edu.au2021 CALENDAR
This calendar is for all ICHM students.
Intake One Semester Dates
Feb 1 Semester begins
Apr 12 – 16 Mid-semester holiday
Jun 25 Semester ends
Jul 13 – 16 Career Week
Intake Two Semester Dates
Jul 19 Semester begins
Sep 11 Graduation ceremony
Sep 27 – Oct 1 Mid-semester holiday
Sep 28 – Oct 1 Career Week
Dec 10 Semester ends
Holiday breaks between semesters will vary among students
depending upon individual industry placement contracts.
These dates are provisional and subject to change.
As a result, students are encouraged practical tests, group work, essays, also involved with student induction and
to manage their time and study habits personal portfolios, presentations, log play a key role in ensuring ICHM students
efficiently; allowing time for other books, written assessments and case are well-integrated into the unique ICHM
activities such as playing sport and studies. Each subject and WIL placement ‘family’ culture.
spending time with friends and family. has assessments spread across the
General Student Services
academic semesters, with student
Course Delivery
workloads a major consideration in the All students at ICHM have access to a
ICHM employs a seminar model of timing of assessments. range of services to assist them during
delivery of its courses. Group sizes vary their study. These services include
Student Counsellor & Welfare Advisors
each year of study; with operational, a comprehensive student induction
service and computer based subjects Our Student Welfare Advisors ensure all program as well as ongoing guidance.
taught in small groups. Students students have the support and guidance A Student Representative Council formed
are expected to participate fully by they need to address any issue that by students enhances social activities
contributing to discussions and debate might adversely affect their studies and/ and helps with any academic issues.
to assist them in forming their own or general well-being while at ICHM.
Campus Administration
opinions. As the student’s first point of contact,
our Welfare Advisors work closely From uniforms and timetables to
Methods Of Assessment
with students guiding, managing and organising graduation ceremonies,
Some subjects have exams, but these resolving any situations that may arise ICHM’s administration staff are on
are rarely the only form of assessment. from personal, cultural or study-related hand to assist with all general student
Assessment methods can include challenges. ICHM’s Welfare Advisors are enquiries.
ichm.edu.au 25WORK INTEGRATED
LEARNING (WIL)
PROCESS
ICHM prides itself on the quality and Ricky Anderson Medeiros management. Being the only employee with
number of WIL placements. These de Lima (Brazilian) English as a first language has taught me to
Stamford Grand Adelaide, understand, respect all cultures and recognise
placements form an integral and that diversity is a key building block for large
Adelaide
extremely valuable part of the degrees “I think ICHM is an amazing teams delivering to a global customer base.”
program. ICHM works with hotels and institution where it is very easy
other hospitality businesses in Australia to network and learn. On my Kuwardeep Singh Kathuria
placement I learnt how to work as part of a team,
and around the world to secure and (Indian)
increase my leadership skills and improve my
Sofitel Melbourne on Collins,
monitor these placements. The WIL communication skills. I had my first exposure to
Melbourne
Placement Program offers: working in a hotel, so everything I have learned
“The on-campus semester
about working in a hotel came from ICHM and
gives us the theoretical
The ability to put into practice the placements. I left my placement with amazing
knowledge required and then
skills and knowledge learnt during friends, amazing work colleagues and the prestige
that theoretical knowledge is then applied on the
given from my managers that I did a good job.
the academic semesters. placement. Placements at hospitality properties
The knowledge of the different departments and
ranging from resorts to 5- star hotels gives
In-depth on-the-job experience. the skills I have learned will help me become the
tremendous flexibility of options to students.
manager which I strive to be one day.”
Insight into the world of work and the Further, it makes the student ready for their future
career during the study itself. In Melbourne, I used
responsibilities it involves.
Amy Bunder (Australian) to often go to the beach and other places such
Realistic experiences of the hotel Reef View Hotel, Hamilton as Geelong. I also did a skydive over St Kilda. As
Island an international student, I know how tough it is
industry in a variety of places.
“I love the industry placements to manage all the expenses so paid placement
The opportunity to experience being able to travel and apply the surely helps.”
different company cultures, theory I have learnt on campus
to practice in the workplace.
systems and work practices. Kay Kim (South Korean)
Learning to work in a team environment and time
Strahan Village, Tasmania
An insight into a range of management skills. During my time at Hamilton
“My placement while at ICHM
Island I was able to explore the Great Barrier
career paths. gave me the opportunity to apply
Reef including a helicopter ride over the island
my hospitality knowledge in real
Rigorous and relevant assessment. and travel to country QLD. ICHM has taught me
operational environments, to
how to remain professional, to use my initiative,
Personal growth and independence. earn money, and to build self-
critical thinking, problem solving and provided me
confidence, in preparation for a successful career.
Networking opportunities for future with the background knowledge to excel in the
I enjoyed working with my co-workers as we had
industry.”
employment. great fun together and created unforgettable
memories.”
Marcus Stack (Australian)
GSA The Ritz Carlton Dubai, UAE
“My placement at the Ritz
Carlton has created a solid
foundation and understanding
of five-star service for my
future endeavours in hospitality
26 ichm.edu.authat students remain in one department considering specific industry placement
during a placement to fully understand offers will have ample opportunity to
that area’s operations. Not all students assess the conditions and expected
will be placed in 5-star international earnings before applying.
hotels. Convention centres, resorts,
Duration
boutique hotels, wineries and other
hospitality business operations may Each WIL placement is typically 20-24
also be selected to provide this valuable weeks or approximately six months in
undergraduate experience. ICHM aims duration. To graduate with the Bachelor
to find WIL placements for students in of Business (Hospitality Management),
positions deemed suitable to fulfill the as well as successfully passing all
requirements of the course, and the academic requirements, students must
students demonstrated capabilities at complete a minimum of 1500 industry
that time. hours. The ICHM program is accredited
with these placements, and international
Location
students are not restricted by the usual
ICHM encourages all students to forty hours per fortnight maximum rules.
keep their career goals in mind when Students undertaking the Masters
nominating placement locations. Where Professional Practice and Research
a WIL placement is a student’s first real subject, must be able to provide evidence
job, it is strongly recommended they of 600 hours of industry relevant work to
stay in Australia or their home country. pass the subject.
Most students do at least one or more
Process There is an expectation that students
of their placements within Australia.
have a minimum of 200 hours industry
The Work Integrated Learning (WIL) International placements may be
experience prior to undertaking their
process begins early in the on-campus possible subject to a number of factors;
Professional Practice and Research in
academic semester. Students are asked the students ability to obtain a work
industry.
to list a preferred destination on their WIL visa for that country (as this is their own
placement request form, prepare their responsibility); they must be able to Monitoring
resume and meet with the Industry and financially support themselves during the
The ICD Team keeps in touch with
Career Development (ICD) Managers. period; and their ability to communicate
students by phone and email throughout
ICHM’s ICD Managers research the in that country’s language. There are
their placement to ensure success.
available positions at suitable hotels limits to the number of students ICHM
and related organisations. If a student can place in properties and locations, Methods of Assessment
meets a property’s requirements, the ICD so sometimes the student’s first choice
Employers are required to assess
Managers formally apply on their behalf. cannot be accommodated.
students across a variety of performance
From here the selection requirements
Earnings & Expenses measures while on WIL placement.
will vary across hotels; some placements
Students must also complete a set of
require face-to-face, telephone or WIL placements within Australia are
subject assessment criteria while on
online (e.g. Skype) interviews with the usually paid; wages for placements in
placement. For students completing
hotels making the final decision on other countries vary considerably and
the Professional Practice and Research
employment. are generally lower. In Australia, based
subject, they will be required to complete
on recent industry placements students
Position and submit a Research Proposal,
will earn the Australian award wage.
Research Report and Reflection Report.
Students are required to undertake one However, students must account for tax,
Refer to the WIL Placement Policy on
WIL placement in Food and Beverage their accommodation and bond, meals,
the Rules, Policies & Procedures page of
and one in an area other than Food and transport and entertainment. At the end
the ICHM website for additional details
Beverage. This follows the philosophy of a placement semester students can
regarding WIL placements.
THE WORLD
that it is important to learn the industry save up to A$5,000. Some hotels will
from the ground up, and the belief that provide accommodation, particularly
a good hotel manager has a broad in remote locations, however in most
understanding of core hotel operations cases students will need to arrange their
IS YOUR
through multi-skilling. As a result, own accommodation. While it is ICHM’s
industry placement positions are entry preferred policy to place students in paid
level, allowing students to learn as much positions, from time to time students
CLASSROOM
as possible about the “why” and “how” request to be placed in countries which
of hotel operations. Most hotels prefer do not pay “trainee” employees. Students
ichm.edu.au 27Regency International House Secure accommodation.
Staff on duty 24 hours a day.
Spacious villa-style apartments with
ON-CAMPUS
186 single bedrooms.
Three buffet style meals per day
ACCOMMODATION
(religious and dietary needs are
accommodated upon request).
Free laundry facilities
(washers & dryers).
Regency International House (RIH) is an outstanding Computers and wireless facilities.
on-campus accommodation complex. It is open to Internet – includes standard usage
all students wanting to study at ICHM or other local of 20GB per month (additional can be
purchased).
institutions. The majority of students residing at RIH are
Common room, cable television, pool
usually ICHM students, but students should apply early table, table tennis and vending
to secure a room. Regency International House provides machines.
students with a home away from home. Ample free car parking.
Tennis and basketball courts.
Buses operate 7 days, also include
special late night service.
CONTACT Barbecue & outdoor dining area.
163 Days Road, Regency Park SA 5010 Free loan sports equipment
Phone (+61 8) 8348 4000 (for golf, tennis, basketball etc).
Email rih@tafesa.edu.au
28 ichm.edu.auAPARTMENT
FLOOR PLAN
LAUNDRY
LAUNDRY
BEDROOM BEDROOM B
BATHROOM BATHR
KITCHEN
LOBBY
BEDROOM
LOUNGE
ENTRANCE
STAIRS
BEDROOM
BATHROOM
ICHM Student Life
There are a range of recreation, leisure and sightseeing options for students. Sporting
activities, barbecues, shopping trips, cinema, karaoke nights, aquatic centre, food
and wine festivals, beaches and parties are also popular. While we highly value your
academic study, we believe that your social and life experiences are equally important,
and your time at ICHM should be an enjoyable and memorable experience.
Regency International House Fees
RIH is a Government run facility as part of TAFE SA, administration including fees is
managed by RIH itself. Single room accommodation including meals (3 per day, 7 days
a week) is A$8,690.00 for the on-campus semester (six months).
ichm.edu.au 29Note: Due to the impact of the COVID-19 pandemic, as well as the
standard entry requirements, ICHM will consider alternate entry for
students. Australian applications will be considered using Year 11
results and completion of Year 12. For international applications a
holistic assessment process will apply.
ENTRY Students with a qualification other than those listed below
should send their details for assessment. If applying prior to the
REQUIREMENTS completion of their studies, students should send the predicted
final result (if possible) along with their most recent academic
reports. Students who have undertaken studies at other
universities/colleges/hotel schools can apply for Recognition
of Prior Learning (RPL) (see page 35). If you do not meet the
Bachelor Of Business academic requirements, students can undertake a Foundation
Program at Eynesbury (see page 41); or another approved
(Hospitality Management) provider. It is ICHM's preference that students be eighteen years
of age upon commencement. However, younger students may
be accepted with conditions.
All Korea Singapore
International Baccalaureate (IB) 24. Senior High School Diploma with 3 passes in the GCE A levels
Successful completion Eynesbury 4 subjects at grade 3 or better or (minimum 5 points).
Tertiary Stage 1 (AQF Level 5). specialised high school diploma with South Africa
Diploma of Business or similar average of 2.0 in the final year.
5 NSC subjects with a minimum level
approved foundation course. Latin America of 4 or more and English at a level of 3
Australia High School Graduation with a grade or higher (see UK for points required).
Completion of Year 12 with one of the average of 70%.
Sri Lanka
following; ATAR 65, OP14. Malaysia 3 passes in the GCE A levels; Sri Lanka
Bangladesh 2 passes - minimum C in STPM (65%), A Level (minimum 9 points - three C’s in
Completion of Senior School Certificate 4 B grades in academic subjects in Senior one sitting).
with a grade average of 65%. Middle 3; Ontario grade 12 CPU with
minimum of 65%; SACE 65. Taiwan
Canada Senior High School Diploma with average
Grade 12 Diploma (70% average). Nepal
grade of 70%.
Nepalese Higher Secondary Certificate
China & Macau Thailand
(HSC) administered through the Higher
Completion of Chinese National Successful completion of Matayom
Secondary Education Board (HSEB)
University Entrance Examination - 6 with GPA of 3.5, or Thailand Certificate
or Nepal Education Board (NEB) Year
Gaokao (cut-off scores will vary of Secondary Education (grade average
12, must have achieved equivalent to a
according to province); or one year
minimum aggregate of 60%(B) across of 80 in final year).
of a Bachelors Degree; or approved
their ‘Best of 4’ academic subjects, Vietnam
university foundation program.
including English (but not including Successful completion of Year 12
Hong Kong Nepali) or NEB Year 12 results of either with a GPA 7.0 average.
HKDSE 4 subjects at 3 (English 4 or IELTS 6). a GPA of 2.80 (B), i.e. equivalent to 60%
UK
India result in four academic subjects in a
Completion of All India Senior School 3 A Levels with 88 UCAS Tariff Points or
relevant stream.
Certificate: Central Board - CBSE 60%, suitable alternative. Such as BTEC Level
New Zealand
ISC 60%; State Board - Govt 70%. 3 Diploma with a pass in three subjects
42 Credits at Level 3 NCEA, with at least
(note: one or more A level pass is a
Indonesia 14 credits in each of 3 subjects on the
satisfactory substitute for a BTEC subject
Senior High School Diploma (Seoklah approved list for university entrance, plus
Menengah Atas) with combined the two pass).
the required literacy and numeracy credits.
results of 71% in 4 academic subjects: USA
Year 12 High School Grade (40% + Nigeria USA Grade 12 Diploma with one of the
National Final Exam (SHUN) (60%). West Africa Examination Council - Best 6 following: SAT score 1120; or 2 AP Exams
Japan subjects, 11 or fewer points. with a score of 5 (combination of both
Upper Secondary School Leaving Philippines can also be considered e.g. SAT1 and
Certificate (overall grade average of Completion of the Senior High School AP), or AP composite of 21.
4 out of 5). Certificate, passing all subjects, with an
Kenya overall Transmuted grade of 84, and no
High School Certificate C+ in 7 subjects. subjects under Transmuted grade of 75.
30 ichm.edu.auYou can also read
