Conquer curiosity - Chartered Insurance Institute 2020
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You can view and enlarge a copy of this 2020 qualifications:
Your guide to studying with us
brochure online at cii.co.uk/qualifications
2020 qualifications: Your guide to studying with us
Conquer
curiosity
The Chartered Insurance Institute
42–48 High Road, South Woodford,
London E18 2JP
tel: +44 (0)20 8989 8464
customer.serv@cii.co.uk
cii.co.uk
Chartered Insurance Institute
@CIIGroup
© The Chartered Insurance Institute 2019
THE CHARTERED INSURANCE INSTITUTE, CII and the
CII logo are registered trade marks of The Chartered
Insurance Institute.
Ref: QB2020 (01/20)
COH_J012617
About us Contents
The Chartered Insurance Institute
(CII) is a professional body 4. Your journey, our
dedicated to building public trust in commitment
the insurance and personal finance
6. Becoming a member
profession. Over 125,000 members
commit to high professional 8. Your sector-specific
standards and continuing society
professional development.
We work with businesses to 10. Recognition of prior
develop bespoke, company-wide learning
solutions that ensure competitive 12. Studying with us
advantage by enhancing
employees’ technical and 14. Insurance
professional competence.
16. Insurance
Success in CII qualifications qualifications
is universally recognised as framework
evidence of knowledge and 20. Insurance
technical expertise. qualifications
Our members are able to drive
40. Personal Finance
personal development and maintain
their professional standing by 42. Personal Finance
adhering to our Code of Ethics qualifications
and by accessing a range of framework
learning services. 46. Personal Finance
qualifications
Find out more at: cii.co.uk
72. Supporting your studies
74. Enrolment plus
Our vision 76. Member designations
Our vision is to build public 78. Chartered status
trust across the insurance and
personal finance profession 80. Fellowship
by providing relevant learning,
insightful leadership and an
engaged membership. Driving
professional standards is at the
heart of everything we do. Ethical
conduct and technical competence
are supported by our Code of
Ethics and qualifications, designed
in conjunction with industry
practitioners and registered
with Ofqual in the Regulated
Qualifications Framework.
2 2020 qualifications 3 3
Your journey
our
commitment
We are here to support you and your career development,
whether you’re new to the sector or a professional looking
to keep ahead of the curve.
Tailor your qualification pathway Earn recognition for your Become a member Earn the mark of professionalism
The flexibility of our qualifications framework prior learning Membership supports your professional Once qualified, members are entitled to use
allows you to select units that match the If you hold a degree or professional development and enhances your the accompanying designation. In order to
requirements of your current role or future qualification in a relevant subject, such as career potential. ensure your expertise remains current, use
career aspirations. We use a range of accounting, business, maths or law; you of designations is dependent on ongoing
As a member, you can join a sector-specific
assessment methods, all carefully chosen and could receive CII credits that count towards membership and CPD requirements.
Society, focusing on the issues that matter
designed to promote the optimum type of completion of a CII qualification. In doing so, most in your sector. To see the full list of designations available,
learning for each level and qualification. you could avoid duplication of learning and head to pages 76-77.
achieve your qualification quicker. Find out more on pages 8-9.
Find out more on pages 12-39 and 40-71.
Advanced Diploma holders can apply for
Find out more on pages 10-11. Chartered status and progress to Fellowship.
Find out more on pages 78-81.
4 2020 qualifications 5
Dedicated
Becoming a member
to your
development
Our members are committed to ongoing professional development Designations Ethical culture
and champion the sharing of good practice to improve Promote your expertise with pride using Members commit to high professional
internationally recognised designations standards and adherence to our Code of
consumer outcomes. upon completion of qualifications. You’ll Ethics. Operating with integrity and fairness
demonstrate your level of knowledge to increases the credibility and trust in our
employers, clients and professional peers, profession with consumers, policymakers
ensuring your commitment to professional and the government.
development is clear for all to see.
cii.co.uk/code
Designations may only be used by members.
Standards Professionalism Trust Continuing Professional Extensive member network
Be part of a professional Our members are highly Public trust is at the heart of Development (CPD) A core benefit of your membership is access
body that’s recognised and respected for their knowledge all that we do. Our Royal We believe that continued learning and to an unrivalled network of local hubs
respected by employers, and expertise. Membership Charter ensures we never professional development is important to you throughout the UK, Channel Islands and the
regulators and your supports your professional lose sight of our mission. We and your career. That’s why members commit Isle of Man. 56 Local Institutes in addition
professional peers. We play development, enhances your help to unite the profession, to ongoing learning and development, helping to 26 Personal Finance Society Regional
a pivotal role within the career potential and integrates increasing its credibility with to ensure their knowledge remains up-to-date Committees provide you with access to local
profession, setting standards you into a network of consumers. Together, we drive and relevant. We have created a programme events and activities that help fulfil your
for competence and like-minded professionals. confidence in the power of of events and a wealth of online resources to professional expectations and grow your
influencing future direction. professional standards. ensure that professional development is at the professional network.
forefront of your membership.
cii.co.uk/cpd
6 2020 qualifications 7
Join a
Your sector-specific Society
community of
like-minded
professionals
Offering an enhanced member experience, our sector-specific Societies By becoming a member of a Society, you are joining a community
are dedicated to supporting you at every stage of your career, focusing of professionals committed to driving the profession forward through
on the issues that matter most in your sector. technical expertise, ethical behaviour, and a culture of learning
and development.
Business relevant insights Supporting your career needs Personal Finance Society Society of Insurance Society of Claims
Guided by an Advisory Board of leading Each Society is committed to supporting your The leading professional Broking Professionals
market practitioners, each Society addresses ongoing professional development which body in the UK for the Committed to insurance
developments salient to your sector means supporting you throughout every stage Bespoke to those working
personal finance profession. claims professionals.
through knowledge, insights and good of your career. within the broking sector.
thepfs.org socp.org.uk
practice guidance. sib.org.uk
Whilst professional qualifications demonstrate
Societies work closely with market experts to your technical competence, membership
help identify emerging trends, with research provides you with the assets to help Society of Underwriting Society of Mortgage
and thought leadership providing you with the you progress. Professionals Professionals
confidence to make key decisions. Supporting those involved in Dedicated to professionals
By providing focused CPD content along
with a dedicated programme of events, your evaluating and pricing risk. working in the mortgage
Society will offer access to the things that socup.org.uk market.
matter most to you, helping you build a strong smp.org.uk
professional network.
How to join your Society
New members can select their Society when registering for membership. If you are an existing member,
you can join your Society by contacting Customer Service or visiting the Society’s website.
8 2020 qualifications 9
Recognition
Recognition of prior learning
not Before studying with us, check
whether your previous qualifications
repetition
from other professional bodies,
institutes or universities count
towards a CII qualification. It could
save repeated learning and reduce
your qualification costs.
To find out if you’re eligible, details
of the fee payable and to make
an application, visit
cii.co.uk/prior-learning
10 2020 qualifications 11Studying with us
Quality assured learning RQF levels in context
Formed in consultation with experienced market practitioners and registered with Ofqual We have summarised each RQF level descriptor below, along with how each of our qualifications’
in the Regulated Qualifications Framework (RQF)*, our qualifications are quality assured. content and objectives correspond to that level. This should help you identify those that match
your skills and experience as well your career aspirations. For each RQF level, we have signposted
Choosing the qualification that’s right for you qualification equivalents to help you further understand their difficulty. More information on
Our qualifications range in difficulty to ensure we meet the needs of individuals at different stages qualification equivalents can be found on the Ofqual website.
in their career. We determine the difficulty of a qualification by its attributed RQF level, the higher
the RQF level, the more the qualification demands from the learner. The colours assigned to the RQF levels have been applied to their respective qualifications
throughout this brochure. You’ll also notice our qualifications are labelled ‘Award’, ‘Certificate’,
The level of qualification you obtain can act as an indicator of your understanding of the subject ‘Diploma’ and ‘Advanced Diploma’ to help you determine their size. The recommended study
for employers and your wider network to recognise. hours for an Award would be significantly less than that of an Advanced Diploma.
RQF level 2 RQF level 3 RQF level 4 RQF level 6 RQF level 7
Level 2 qualifications Level 3 qualifications Level 4 qualifications Level 6 qualifications Level 7 qualifications
build a basic develop an build a deeper develop the ability develop the ability
understanding of the understanding of the technical and applied to apply advanced to use specialised
sector and its key topics key principles, processes understanding of or specialised skills, research and
that can be applied and products in greater principles, processes understanding to analysis to evaluate
to common situations. detail that can be and products, complex situations. and propose enhanced
applied to practice. enabling analysis of ways of working within
Qualifications at this options relevant to Within the insurance the sector and in
level typically provide Qualifications at this specialist areas. profession, level 6 professional practice
an introduction to topics level are ideal for those qualifications are in situations where
within insurance and looking to appreciate the Qualifications at this suited to managers of there are many
personal finance, ideal fundamental practices level are suited to those technical functions such interacting factors.
for those in trainee or of key topics at junior who wish to have their as claims, broking or
junior roles, those new to mid-level roles. technical or specialist underwriting. Qualifications give
to the sector, or those applied knowledge and recognition to
working in roles that Level 3 qualifications skills recognised through Within the personal professionals who
support technical areas within personal finance formal qualifications finance profession, are taking the sector
of an organisation, such provide licences to for technical roles. level 6 qualifications forward through
as Human Resources practice in areas such provide recognition that researching and
or IT. as mortgage and equity Level 4 qualifications you have consolidated proposing strategies
release advice, and in within personal finance and enhanced your and new ways of
some oversight roles provide a licence to technical knowledge to working that will bring
such as life and pensions practice for retail use in complex client benefits to the sector
office administration. investment advice and scenarios where options and its customers.
advanced professional must be carefully
recognition for analysed and balanced.
mortgage advisers.
Equivalent Equivalent Equivalent Equivalent Equivalent
qualification level: qualification level: qualification level: qualification level: qualification level:
GCSE A-Level First year of Bachelor’s degree Master’s degree
undergraduate study
Your Learning Statement
To help you plan your study journey, your personalised Learning Statement will keep a record
of your units and credits as you achieve them. It will also explain how they contribute towards
further qualifications.
*CII qualifications are also regulated by Qualification Wales, using the Credit and Qualifications Framework Wales
(CQFW). The CQFW level for each qualification mirrors the RQF level. Request your learning statement online: cii.co.uk/learningstatement. Registration is simple and free.
12 2020 qualifications 13Insurance
Contents
qualifications RQF level 2
Award for the Foundation Insurance Test
Award in Motor Insurance
Award in Travel Insurance
20
21
22
Award in Home Insurance 24
Award in Pet Insurance 25
RQF level 3
Award in London Market Insurance 26
Certificate in London Market Insurance 31
Certificate in Insurance 32
RQF level 3 equivalent
Award in General Insurance (non-UK only) 27
Award in General Insurance (Hong Kong) 28
Award in Customer Service in Insurance (non-UK only) 29
Certificate in Insurance and Financial Services (non-UK only) 30
RQF level 4
Diploma in Insurance 34
RQF level 6
Advanced Diploma in Insurance 36
RQF level 7
Certificate in London Market Insurance Specialisation 38
Certificate in Insurance Market Specialisation 39
14 2020 qualifications 15Insurance qualifications This is the framework for our insurance qualification units.
They are grouped according to their difficulty, from level 2 through to level 7.
Unit framework Depending on the qualification you want to achieve, you’ll need to study a number of
these units. Some of our qualifications require just one unit while others require several.
Study and assessment key
Non RQF RQF level: 2 RQF level: 3 RQF level: 4 RQF level: 6 RQF level: 7
CII credit level: CII credit level: CII credit level: CII credit level: CII credit level: Assessment methods vary depending
on the unit’s level and subject matter.
Award Certificate Diploma Advanced Diploma Advanced Diploma
Each unit within the framework has
been assigned an icon, to identify
the assessment method from the
options below.
The following units (FIT) Foundation (IF1) Insurance, legal (I11) Introduction to (M05) Insurance law (M94) Motor insurance (530) Economics (993) Advances
are not registered Insurance Test and regulatory risk management 25 credits 25 credits and business in strategic risk
as part of the UK’s 6 credits 15 credits 15 credits 120 study hours 100 study hours 30 credits management in
Regulated Qualifications 40 study hours 60 study hours 60 study hours 150 study hours insurance
Framework (RQF).
(M96) Liability 50 credits Multiple choice question (MCQ) exam
(M21) Commercial
(PL1) Introduction to (IF2) General insurance (LM1) London market insurance contract wording insurances (820) Advanced claims 180 study hours Study is based on a specified enrolment period,
(W01) Award in Motor Insurance9 business insurance essentials 25 credits from 01 January–31 December for UK exams, and
General Insurance1, 3 20 credits 30 credits
0 credits 100 study hours 01 May–30 April for non-UK exams. MCQ exams
15 credits 10 credits 100 study hours 150 study hours
15 credits 20 study hours are available weekly at UK and selected
50 study hours 60 study hours 40 study hours international online exam centres, or twice-yearly
(M66) Delegated authority (M97) Reinsurance (930) Advanced
(PL2) Introduction to in April and October at international paper-based
(IF3) Insurance (LM2) London market 25 credits 30 credits insurance broking exam centres. Head to your unit webpage to see
(WH1) Award in Travel Insurance9 120 study hours
General Insurance underwriting process5 insurance principles 100 study hours 30 credits (991) London market if remote invigilation is available for your exam.
0 credits and practices insurance specialisation
(Hong Kong)2 15 credits 150 study hours
20 study hours 15 credits (M98) Marine hull and 50 credits
15 credits 60 study hours (M67) Fundamentals
50 study hours 60 study hours of risk management associated liabilities 180 study hours
(PL3) Introduction to (945) Marketing
(IF4) Insurance claims 25 credits 30 credits insurance products
Home Insurance9 100 study hours Written exam
(W04) Award in handling process6 (LM3) London 100 study hours and services (994) Insurance
0 credits market underwriting market specialisation Study is based on a 12 month enrolment period
Customer Service 15 credits 30 credits
20 study hours principles 50 credits from the date of purchase. Written exams are
in Insurance1 60 study hours (M80) Underwriting 150 study hours
15 credits held twice-yearly in April and October at UK
15 credits practice 180 study hours
(PL4) Introduction to 60 study hours and international exam centres.
50 study hours (IF5) Motor insurance 20 credits (960) Advanced
Pet Insurance9
products 80 study hours underwriting
0 credits (P61) Life, critical
20 study hours 15 credits 30 credits
60 study hours illness and disability 150 study hours
(M81) Insurance underwriting7
broking practice Mixed assessment
30 credits Study is based on an 18 month enrolment period
(IF6) Household 20 credits (990) Insurance
insurance products 80 study hours corporate management from the date of purchase. Candidates must pass
80 study hours
15 credits 30 credits a coursework assignment within the first 6
(P62) Life, critical months and a MCQ exam within 18 months.
60 study hours (M85) Claims practice 150 study hours
illness and disability
20 credits claims7
(IF7) Healthcare 80 study hours 30 credits (992) Risk
insurance products8 management
120 study hours in insurance Coursework assignments
15 credits (M86) Personal insurances
60 study hours 30 credits Study is based on a 12 month enrolment period
20 credits (P63) Long term
Notes 150 study hours from the date of purchase. Candidates must pass
80 study hours insurance business7
(IF8) Packaged three written assignments, each typically
1. Available to non-UK candidates only 25 credits 2,000-3,000 words.
commercial insurances (995) Strategic
(M90) Cargo and goods 100 study hours underwriting
2. Available to candidates in Hong Kong only 15 credits
in transit insurances 30 credits
60 study hours
3. Unit W01 is also available in Arabic, 25 credits (P64) Private medical 150 study hours
(W02) Award in general insurance; and 100 study hours insurance practice7
in simplified Chinese, (WM1) Award in (IF9) Customer service 25 credits
Dissertation
general insurance in insurance (996) Strategic Study is based on an 18 month enrolment period
(M91) Aviation and space 100 study hours claims management
15 credits from the date of purchase. Candidates must
insurance 30 credits
4. Unit 590 is also available in Arabic, (595) 60 study hours submit a dissertation, typically 10,000-11,000
Principles of Takaful 30 credits 150 study hours words, on an agreed subject.
120 study hours
5. Also available for non-UK candidates (WUE); (I10) Insurance broking
fundamentals (997) Advanced risk
and in Arabic (WUA) (M92) Insurance
15 credits financing and transfer
business and finance 30 credits
6. Also available for non-UK candidates (WCE); 60 study hours
and in Arabic (WCA) 25 credits, 150 study hours
100 study hours
7. Unit soon to be withdrawn. Final exam
session will be April 2020 (M93) Commercial
property & business
8. Also available to candidates in India; (IN7) interruption insurances (590) Principles
of Takaful4
9. Available January 2020 25 credits
30 credits
100 study hours
120 study hours
16 2020 qualificationsNew! Available January 2020
Award for the Foundation Insurance Test Award in Motor Insurance
2 6 N/A 40 hrs 2 N/A N/A 20 hrs
RQF level CII credits Member Recommended study time per unit RQF level CII credits Member Recommended study time per unit
designation designation
Overview Overview
The Level 2 Award for the Foundation Insurance Test is an introductory-level qualification that The level 2 Award in Motor Insurance is suitable for entry-level staff, anyone working in
helps you develop an understanding of key insurance topics: how the insurance market operates, customer facing roles and those in support roles seeking to build a better understanding
fundamental risk and insurance principles and procedures, and core personal and commercial of Motor insurance.
insurance products.
The Award gives a broad understanding of Motor Insurance, including the need for cover and
The Award is particularly suitable if you’re new to the sector, or in an associated industry or its benefits; insurance legal principles and duties; product features; how cover is arranged and
support role where you need to demonstrate a basic understanding of general insurance. provided, and the principles of delivering good customer service.
Completion requirements Completion requirements
The Award comprises one core unit providing 6 CII credits on successful completion. These The Award comprises one core unit: Introduction to Motor Insurance.
credits can be used towards further CII qualifications.
(PL1) Introduction to motor
(FIT) Foundation insurance
Insurance Test 0 credits*
6 credits
Core
Core
* Completion of three of the four Personal Lines Awards (Award in Motor Insurance, Award in
See pages 16-18 for individual unit assessment method. Travel Insurance, Award in Home Insurance, Award in Pet Insurance) contributes 15 CII credits
towards the unit requirement of the Certificate in Insurance. More information on the Certificate
Included within your Enrolment: in Insurance can be found on page 32.
• Study text – print and/or digital • Online support including exam guide See page 16-18 for unit assessment methods.
• Assessment entry via RevisionMate
Included within your Enrolment:
• Interactive digital course • Assessment entry
• Study text – digital and/or print • Online support including exam guide
via RevisionMate
More details and to enrol: cii.co.uk/FIT More details and to enrol: cii.co.uk/personallines
20 2020 qualifications 21New! Available January 2020
Award in Travel Insurance
2 N/A N/A 20 hrs
RQF level CII credits Member Recommended study time per unit
designation
Overview
The level 2 Award in Travel Insurance is suitable for entry-level staff, anyone working in
customer facing roles and those in support roles seeking to build a better understanding
of Travel insurance.
The Award gives a broad understanding of Travel Insurance, including the need for cover and
its benefits; insurance legal principles and duties; product features; how cover is arranged and
provided, and the principles of delivering good customer service.
Completion requirements
The Award comprises one core unit: Introduction to Travel Insurance.
(PL2) Introduction to travel
insurance
0 credits*
Core
* Completion of three of the four Personal Lines Awards (Award in Travel Insurance, Award in
Motor Insurance, Award in Home Insurance, Award in Pet Insurance) contributes 15 CII credits
towards the unit requirement of the Certificate in Insurance. More information on the Certificate
in Insurance can be found on page 32.
See page 16-18 for all unit assessment methods.
Included within your Enrolment:
• Interactive digital course • Assessment entry
• Study text – digital and/or print • Online support including exam guide
via RevisionMate
Explore the key
legal principles that
underpin a contract,
such as insurable
interest and utmost
More details and to enrol: cii.co.uk/personallines good faith
22 2020 qualifications 23New! Available January 2020 New! Available January 2020
Award in Home Insurance Award in Pet Insurance
2 N/A N/A 20 hrs 2 N/A N/A 20 hrs
RQF level CII credits Member Recommended study time per unit RQF level CII credits Member Recommended study time per unit
designation designation
Overview Overview
The level 2 Award in Home Insurance is suitable for entry-level staff, anyone working in customer The level 2 Award in Pet Insurance is suitable for entry-level staff, anyone working in customer
facing roles and those in support roles seeking to build a better understanding of Home insurance. facing roles and those in support roles seeking to build a better understanding of Pet insurance.
The Award gives a broad understanding of Home Insurance, including the need for cover and The Award gives a broad understanding of Pet Insurance, including the need for cover and its
its benefits; insurance legal principles and duties; product features; how cover is arranged and benefits; insurance legal principles and duties; product features; how cover is arranged and
provided, and the principles of delivering good customer service. provided, and the principles of delivering good customer service.
Completion requirements Completion requirements
The Award comprises one core unit: Introduction to Home Insurance. The Award comprises one core unit: Introduction to Pet Insurance.
(PL3) Introduction to home Introduction to pet
insurance insurance
0 credits* 0 credits*
Core Core
* Completion of three of the four Personal Lines Awards (Award in Home Insurance, Award in * Completion of three of the four Personal Lines Awards (Award in Pet Insurance, Award in
Travel Insurance, Award in Motor Insurance, Award in Pet Insurance) contributes 15 CII credits Travel Insurance, Award in Home Insurance, Award in Motor Insurance) contributes 15 CII credits
towards the unit requirement of the Certificate in Insurance. More information on the Certificate towards the unit requirement of the Certificate in Insurance. More information on the Certificate in
in Insurance can be found on page 32. Insurance can be found on page 32.
See page 16-18 for unit assessment methods. See page 16-18 for unit assessment methods.
Included within your Enrolment: Included within your Enrolment:
• Interactive digital course • Assessment entry • Interactive digital course • Assessment entry
• Study text – digital and/or print • Online support including exam guide • Study text – digital and/or print • Online support including exam guide
via RevisionMate via RevisionMate
More details and to enrol: cii.co.uk/personallines More details and to enrol: cii.co.uk/personallines
24 2020 qualifications 25Award in London Market Insurance Award in General Insurance
Non-UK only
3 25 N/A 40-60 hrs N/A 15 CII (Award) 50 hrs
RQF level CII credits Member Recommended study time per unit RQF level (equivalent CII credits Member designation Recommended study
designation to level 3) time per unit
Overview Overview
The level 3 Award is a specialist qualification for those working in or with the London Market. The Award in General Insurance is an introductory-level qualification that helps develop your
It helps you gain a broad understanding of the insurance process and practice across the understanding of insurance principles, procedures and products.
London Market.
It’s particularly suitable if you’re a non-UK insurance practitioner at the beginning of your career
Designed in consultation with London Market practitioners, the Award in London Market or seeking to build on existing knowledge through formal study. It also meets the operating
Insurance provides an essential grounding for new entrants to the profession, or those who have standards set by the local regulator.
dealings with it.
Also available in Arabic, (W02) and in Simplified Chinese, (WM1).
Completion requirements Completion requirements
The Award comprises two core units providing a total of 25 CII credits on successful completion.
The Award comprises one core unit providing 15 CII credits on successful completion. These
These credits can be used towards further CII qualifications.
credits can be used towards further CII qualifications.
(LM1) London Market (LM2) London Market
insurance essentials insurance principles and
(W01) Award in
practices
general insurance
10 credits 15 credits
15 credits
Core Core
See pages 16-18 for individual unit assessment method. See pages 16-18 for individual unit assessment method.
Included within your Enrolment: Included within your Enrolment:
• Study text – print and/or digital • Online support including exam guide • Study text – print and/or digital • Online support including exam guide
• Assessment entry via RevisionMate via RevisionMate
• Assessment entry
More details and to enrol: cii.co.uk/ALMI More details and to enrol: cii.co.uk/award-general-insurance
26 2020 qualifications 27Award in General Insurance (Hong Kong) Award in Customer Service in Insurance
Non-UK only
N/A 15 CII (Award) 50 hrs N/A 15 CII (Award) 50 hrs
RQF level (equivalent CII credits Member designation Recommended study RQF level (equivalent CII credits Member designation Recommended study
to level 3) time per unit to level 3) time per unit
Overview Overview
The Award in General Insurance (Hong Kong) is similar to the Award in General Insurance (non- The Award in Customer Service Insurance (non-UK) provides an essential introduction to the
UK) but is specific to the Hong Kong regulatory environment. The Award is an introductory-level customer service function specific to insurance companies, intermediaries and providers. It helps
qualification that helps develop your knowledge and understanding of insurance principles, local build knowledge and understanding of the key processes and requirements related to good
procedures and products. customer service.
It is suitable for new entrants to the profession or insurance practitioners at the beginning of their Designed for those working in non-UK customer-facing roles, the Award is suitable for sales
career seeking to build on existing knowledge through formal study. It also meets the operating support and claims settlement staff, as well as new entrants to the profession.
standards set by the Hong Kong regulator.
Completion requirements
Completion requirements The Award comprises one core unit providing 15 CII credits on successful completion. These
The Award comprises one core unit providing 15 CII credits on successful completion. These credits credits can be used towards further CII qualifications.
can be used towards further CII qualifications.
(W04) Award in customer
service in insurance
(WH1) Award in general
insurance (Hong Kong) 15 credits
15 credits
Core
Core
See pages 16-18 for individual unit assessment method.
See pages 16-18 for individual unit assessment method.
Included within your Enrolment:
Included within your Enrolment: • Study text – print and/or digital • Online support including exam guide
• Study text – digital only • Online support including exam guide • Assessment entry via RevisionMate
• Assessment entry via RevisionMate
More details and to enrol: cii.co.uk/award-general-insurance(hong-kong) More details and to enrol: cii.co.uk/award-customer-service
28 2020 qualifications 29Certificate in Insurance and Financial Services Certificate in London Market Insurance
Non-UK only
N/A 15 CertCII
Member designation
50 hrs 3 40 CertCII 40-60 hrs
RQF level (equivalent CII credits Recommended study RQF level CII credits (London Market) Recommended study time
to level 3) time per unit Member designation per unit
Overview Overview
The Certificate offers a dedicated pathway for candidates outside the UK to achieve the Building on introductory knowledge gained from the Award in London Market Insurance, the
Certificate in Insurance and Financial Services. It is ideal for those who provide financial advice, Level 3 Certificate in London Market Insurance requires one further unit (LM3) London market
act as an insurance agent, or aspire to either of these roles. underwriting principles.
In successfully completing three units you will gain valuable knowledge relevant to your role and The Certificate develops knowledge and understanding of the underwriting disciplines within
qualify for the Certificate. the London Market, and of the key elements of the cycle. It also explores the opportunities and
challenges posed by using different distribution channels such as delegated underwriting.
Completion requirements It is a specialised qualification for those working in or conducting business through the London
The Certificate comprises three core units, providing 40-45 CII credits on successful completion. Market. It is particularly suitable for employees of Lloyd’s syndicates, brokers, managing agents
You must select three units from the following options: AWF or AWB (not both), W01 or WH1 (not or members’ agents in administrative, operational or other support roles, for example, business
both), AWP, or W04. development managers, underwriting technicians or business analysts.
Credits achieved can be used towards further CII qualifications.
Completion requirements
(AWF) Award in (AWB) Award in The Certificate comprises three core units providing 40 CII credits on successful completion.
financial planning OR bancassurance These credits can be used towards further CII qualifications.
15 credits 15 credits
(W01) Award in (WH1) Award in general (LM2) London Market (LM3) London
(LM1) London Market insurance principles Market underwriting
general insurance OR insurance (Hong Kong) insurance essentials
15 credits 15 credits and practices principles
10 credits
15 credits 15 credits
(AWP) Award in
investment planning Core
10 credits
(W04) Award in customer See pages 16-18 for individual unit assessment method.
service in insurance
15 credits Included within your Enrolment:
• Study text – print and/or digital • Online support including exam guide
Core
• Assessment entry via RevisionMate
See pages 16-18 for individual unit assessment method.
Included within your Enrolment:
• Study text - print and/or digital (digital only • Online support including exam guide
for WH1) via RevisionMate
• Assessment entry
More details and to enrol: cii.co.uk/cert-ins-fs More details and to enrol: cii.co.uk/cert-lmi
30 2020 qualifications 31Certificate in Insurance
Discover how to
3 40 CertCII 40-60 hrs identify, classify,
RQF level CII credits Member designation Recommended study time
per unit value and manage
Overview risk and how risk
The Level 3 Certificate in Insurance is a core qualification for insurance staff working across all
sectors of the industry. It provides a fundamental grounding of the key insurance principles, management has
developed as a
disciplines, products and markets, including the regulatory environment, key disciplines of
underwriting and claims, in addition to popular products such as motor, household, healthcare
and packaged commercial insurances.
The Certificate develops the knowledge and confidence needed as you begin to specialise your
studies according to your ambitions and career requirements. discipline within
Completion requirements an organisation’s
The Certificate requires a minimum of 40 CII credits for successful completion. Candidates must
study one core unit: IF1, or both LM1 and LM2. It is recommended that non-UK candidates study structure and
culture
W01 as their core unit.
(IF1) Insurance, Award in London (W01) Award in
legal and regulatory Market Insurance: general insurance
(LM1) London market
15 credits insurance essentials 15 credits
OR AND OR
(LM2) London market
insurance principles
and practices
25 credits
Core
The remaining credits can come from any units within the insurance qualifications framework.
However, please note the following restrictions:
• Due to the extent of syllabus overlap between IF1, LM1 and W01, achieving more than one
of these units will receive only one award of credits.
• If you choose (LM1 + LM2) as your core unit, studying LM3 to satisfy the remaining credit
requirement will achieve the Certificate in London Market Insurance, instead of the Certificate
in Insurance.
We recommend that you sit the required core unit(s) first as these provide foundation knowledge
upon which the others build. Credits achieved via the Certificate can be used towards further
CII qualifications.
See pages 16-18 for individual unit assessment method.
Included within your Enrolment:
• Study text – print and/or digital • Online support including exam guide
• Assessment entry via RevisionMate
More details and to enrol: cii.co.uk/cert-insurance
32 2020 qualifications 33Diploma in Insurance
Understand
4 120 DipCII 80-120 hrs the vital role
RQF level CII credits Member designation Recommended study time
per unit reinsurance
Overview contract wording
The Level 4 Diploma in Insurance is a technical and supervisory qualification appropriate for
insurance staff working across all sectors of the profession. It provides a firm understanding plays in an
increasingly
of insurance fundamentals and develops advanced technical knowledge.
We recommend that candidates complete the Certificate in Insurance or equivalent, prior to
studying for the Diploma.
Completion requirements
complex
The Diploma requires a minimum of 120 CII credits for successful completion, with at least 90 credits
at Diploma level or above.
financial world
Contributing towards the 90 credits at Diploma level or above requirement, candidates must
study unit M05, along with either M92 or 530, providing 50-55 Diploma level or above credits.
A further 40-45 credits at Diploma level or above must be achieved to meet the requirement of
90, along with a further 30 credits for full qualification completion. These remaining 30 credits
can come from any units within the insurance framework.
(M92) Insurance, (530) Economics (M05)
business and finance OR and business AND Insurance Law
25 credits 30 credits 25 credits
Core
To see which units are regarded as Diploma level, along with individual unit assessment methods,
see pages 16-18.
Credits achieved via the Diploma can be used towards further CII qualifications.
Included within your Enrolment:
• Study text – print and/or digital • Online support including exam guide via
• Assessment entry RevisionMate. (no exam guide available
for 530).
• Specimen coursework assignment
More details and to enrol: cii.co.uk/dip-insurance
34 2020 qualifications 35Advanced Diploma in Insurance
Demonstrate your
6 290 ACII 120-180 hrs advanced technical
RQF level CII credits Member
designation
Recommended study time per unit
awareness and critical
Overview understanding of
The Level 6 Advanced Diploma in Insurance provides you with enhanced understanding of
insurance practice, and is a comprehensive assessment of market knowledge and understanding. the sector to your
customers, colleagues
On completion, the Advanced Diploma demonstrates your advanced technical awareness
and critical understanding of the sector to your colleagues, customers and regulators. Widely
recognised, it stands as evidence of your commitment and ability, and can be your passport to a
and regulators
successful career. Holders of the Advanced Diploma can apply for Chartered status and progress
to Fellowship.
We recommend you complete the Diploma in Insurance or equivalent, prior to studying for the
Advanced Diploma.
Completion requirements
The Advanced Diploma requires a minimum of 290 CII credits for successful completion, with at
least 150 at Advanced Diploma level, and a further 55 at Diploma level or above. The remaining 85
credits can come from any units within the insurance framework.
Contributing towards these requirements, candidates must achieve unit M05, one unit from M92
or 530, and one unit from 820, 930, or 960:
(M92) Insurance, (530) Economics
business and finance OR and business
25 credits 30 credits
(M05)
Insurance law
25 credits
(820) Advanced (930) Advanced (960) Advanced
claims OR insurance broking OR underwriting
30 credits 30 credits 30 credits
Core
The remaining credits can come from any units within the insurance framework. To see which
units are regarded as Advanced Diploma, or diploma level and what your options are, along with
individual unit assessment methods, see pages 16-18.
Credits achieved via the Advanced Diploma can be used towards further CII qualifications.
Included within your Enrolment:
• Study text – print and ebook • Online support including exam guide via
• Assessment entry RevisionMate (exam guide only available for
units M05 and M92)
• Specimen coursework assignment
More details and to enrol: cii.co.uk/adip-insurance
36 2020 qualifications 37Certificate in London Market Insurance Specialisation Certificate in Insurance Market Specialisation
7 50 N/A 180 hrs 7 50 N/A 180 hrs
RQF level CII credits Member Recommended study time per unit RQF level CII credits Member Recommended study time per unit
designation designation
Overview Overview
Developed in partnership with the Lloyd’s Market Association (LMA), the Level 7 Certificate Similar in structure to the Certificate in London Market Insurance Specialisation, the Certificate in
in London Market Insurance Specialisation improves practitioners’ research skills within a Insurance Market Specialisation has been developed for the broader insurance community. It is
concentrated field of study appropriate to the London Market. ideal for insurance market practitioners who wish to develop their research skills and apply them
to a specific subject area.
The Certificate will enable you to create learning that matches precisely to your role and career
aspirations and gain an in-depth understanding of a chosen topic through research and analysis. The Certificate will enable you to create learning that matches precisely to your role and career
aspirations and gain an in-depth understanding of a chosen topic through research and analysis.
The qualification requires study at a level equivalent to Master’s degree learning, and as such
we would advise candidates not to underestimate the demands associated with its completion. The qualification requires study at a level equivalent to Master’s degree learning, and as such
Candidates should fully familiarise themselves with the available dissertation guidelines and we would advise candidates not to underestimate the demands associated with its completion.
instructions in advance of entry. Candidates should fully familiarise themselves with the available dissertation guidelines and
instructions in advance of entry.
Completion requirements
The Certificate comprises one core unit, assessed by dissertation on an agreed topic, providing
Completion requirements
50 CII credits on successful completion. The Certificate comprises one core unit, assessed by dissertation on an agreed topic, providing
50 CII credits on successful completion.
(991) London market
insurance specialisation (994) Insurance
50 credits market specialisation
50 credits
Core
Core
See pages 16-18 for individual unit assessment method.
See pages 16-18 for individual unit assessment method.
Included within your Enrolment:
• Exemplar research proposal and dissertation • Online support via RevisionMate, Included within your Enrolment:
including guidance on research and • Exemplar research proposal and dissertation • Online support via RevisionMate,
• Support from a dissertation guide - an expert
dissertation writing including guidance on research and
practitioner from the sector • Support from a dissertation guide - an expert
dissertation writing
practitioner from the sector
More details and to enrol: cii.co.uk/lm-specialisation More details and to enrol: cii.co.uk/lm-specialisation
38 2020 qualifications 39Personal
Contents
Finance Financial Planning:
RQF level 3
qualifications
Award in Long Term Care Insurance 48
RQF level 3 equivalent:
Award in Financial Planning (non-UK only) 46
Award in Bancassurance (non-UK only) 47
Certificate in Insurance and Financial Services (non-UK only) 49
RQF level 4
Certificate in Paraplanning 50
Certificate in Pension Transfer Advice 52
Diploma in Regulated Financial Planning 53
Regulated Retail Investment Adviser Re-evaluation
Diploma in Financial Planning 54
RQF level 6
Advanced Diploma in Financial Planning 56
Investments and Securities
RQF level 3
Certificate in Investment Operations 59
RQF level 3 equivalent:
Award in Investment Planning (non-UK only) 58
RQF level 4
Certificate in Securities Advice and Dealing 60
Certificate in Discretionary Investment Management 62
Life and Pensions
RQF level 2
Award in Life and Pensions Foundations 63
RQF level 3
Award in Financial Administration 64
Certificate in Financial Services 65
Certificate in Regulated Financial Services Operations 66
Mortgages and Equity Release
RQF level 3
Certificate in Mortgage Advice 68
Certificate in Equity Release 69
RQF level 4
Certificate in Advanced Mortgage Advice 70
40 2020 qualifications 41Personal Finance qualifications This is the framework for our personal finance qualification units. They are grouped
according to their difficulty, from level 2 through to level 6.
Unit framework Depending on the qualification you want to achieve, you’ll need to study a number of
these units. Some of our qualifications require just one unit, while others require several.
Study and assessment key
Non RQF RQF level: 2 RQF level: 3 RQF level: 4 RQF level: 6
CII credit level: CII credit level: CII credit level: CII credit level: Assessment methods vary depending
on the unit’s level and subject matter.
Award Certificate Diploma Advanced Diploma
Each unit within the framework has
been assigned an icon to identify the
assessment method from the
options below.
The following units (LF1) Life and pensions (CF1) UK financial (LP2) Financial services (J02) Trusts (J10) Discretionary (AF1) Personal tax and
are not registered foundations services, regulation products 20 credits investment trust planning
as part of the UK’s 0 credits and ethics and solutions 100 study hours management 30 credits
Regulated Qualifications 40 study hours 15 credits 20 credits 20 credits 150 study hours
Framework (RQF) 60 study hours 100 study hours (J03) The tax and legal 80 study hours Multiple choice question (MCQ) exam
aspects of business (AF2) Business Study is based on a specified enrolment period,
(AWB) Award in (CF6) Mortgage advice (LP3) Life and pensions 20 credits (J12) Securities advice financial planning from 01 September–31 August. MCQ exams are
bancassurance1 20 credits principles 100 study hours and dealing 30 credits available weekly at UK and selected international
15 credits 100 study hours and practices 20 credits 150 study hours online exam centres, or twice-yearly in April and
60 study hours 10 credits 70 study hours October at international paper-based exam
(J05) Pension income
50 study hours centres. Head to your unit webpage to see if
(CF8) Long term options (AF4) Investment
(AWF) Award in care insurance (R01) Financial planning remote invigilation is available for your exam.
20 credits
financial planning1, 2 15 credits (R05) Financial 100 study hours services, regulation 30 credits
15 credits 70 study hours protection and ethics 150 study hours
60 study hours 10 credits (J07) Supervision in a 20 credits
(ER1) Equity release 50 study hours regulated environment 60 study hours (AF5) Financial Written exam
(AWP) Award in 15 credits 20 credits planning process Study is based on a 12 month enrolment period
investment planning1 70 study hours 100 study hours (R02) Investment 30 credits from the date of purchase. Written exams are
10 credits principles and risk 150 study hours held twice-yearly in April and October at UK
60 study hours (FA1) Life office (J11) Wrap and 20 credits and international exam centres.
administration platform services3 60 study hours (AF7) Pension transfers
.
10 credits 20 credits 20 credits
60 study hours 100 study hours (R03) Personal taxation 100 study hours
10 credits
50 study hours Coursework assignments
(FA2) Pensions (R06) Financial
Study is based on a 12 month enrolment period
administration planning practice
(R04) Pensions and from the date of purchase. Candidates must pass
10 credits 30 credits (AF6) Senior three written assignments, each typically
60 study hours 100 study hours retirement planning management 2,000-3,000 words.
10 credits and supervision
(FA5) Individual 50 study hours 30 credits
savings account 150 study hours
administration (J09) Paraplanning (R07) Advanced
10 credits mortgage advice (AF8) Retirement
30 credits
70 study hours 100 study hours 15 credits income planning
70 study hours 30 credits
(GR1) Group risk 150 study hours
10 credits
50 study hours
(LP1) Life and pensions
customer operations
15 credits
60 study hours
Notes
1. Available to non-UK candidates only
2. Unit AWF is also available in Arabic, (AWA)
and in Indian, (AWI)
3. Unit J11 will be withdrawn in April 2020.
42 2020 qualifications 43Financial Planning Financial Planning
Award in Financial Planning Award in Bancassurance
Non-UK only Non-UK only
N/A 15 CII (Award) 60 hrs N/A 15 CII (Award) 60 hrs
RQF level (equivalent CII credits Member designation Recommended study RQF level (equivalent CII credits Member designation Recommended study
to level 3) time per unit to level 3) time per unit
Overview Overview
The Award in Financial Planning provides foundation knowledge in the core financial and life Designed for financial advisers and insurance agents working outside the UK in the banking
assurance products. You’ll learn what constitutes professional practice and ethical behaviour. sector, the Award in Bancassurance provides foundation knowledge in core financial, life
assurance and insurance products. You’ll also learn what constitutes professional practice and
The Award is suitable for anyone working outside the UK in the insurance and financial services
ethical behaviour.
sector. This qualification can only be awarded to non-UK residents.
The Award is suitable for anyone working outside the UK in the insurance and financial
Also available in Arabic, (AWA) Award in financial planning.
services sector.
Completion requirements Completion requirements
The Award comprises one core unit, providing 15 CII credits on successful completion. These
The Award comprises one core unit, providing 15 CII credits on successful completion. These
credits can be used towards further CII qualifications.
credits can be used towards further CII qualifications.
(AWF) Award in (AWB) Award in
financial planning bancassurance
15 credits 15 credits
Core Core
See pages 42-44 for individual unit assessment method. See pages 42-44 for individual unit assessment method.
Included within your Enrolment: Included within your Enrolment:
• Study text – print and/or digital • Online support including exam guide • Study text – print and/or digital • Online support including exam guide
• Assessment entry via RevisionMate • Assessment entry via RevisionMate
More details and to enrol: cii.co.uk/award-financial-planning More details and to enrol: cii.co.uk/award-bancassurance
46 2020 qualifications 47Financial Planning Financial Planning
Award in Long Term Care Insurance Certificate in Insurance and Financial Services
Non-UK only
3 15 N/A 70 hrs N/A 40-45 CertCII 50-60 hrs
RQF level CII credits Member Recommended study time per unit RQF level (equivalent CII credits Member designation Recommended study time
designation to level 3) per unit
Overview Overview
The Level 3 Award in Long Term Care Insurance develops knowledge and understanding of The Certificate offers a dedicated pathway for candidates outside the UK to achieve the
long term care cover, including legal, taxation and regulatory issues and the responsibilities of Certificate in Insurance and Financial Services. It is ideal for those who provide financial advice,
local authorities. When held with the Diploma in Financial Planning or the Diploma in Regulated act as an insurance agent, or aspire to either of these roles.
Financial Planning, it meets the FCA’s qualification requirements for advising on long term care
In completing the Certificate you will gain valuable knowledge relevant to your career.
products and retirement advice.
Completion requirements Completion requirements
The Certificate comprises three core units, providing 40-45 CII credits on successful completion.
The Award comprises one core unit, providing 15 CII credits on successful completion. These
You must select three units from the following options: AWF or AWB (not both), W01 or WH1
credits can be used towards further CII qualifications.
(not both), AWP, or W04.
(CF8) Long term
Credits achieved via the Certificate can be used towards further CII qualifications.
care insurance
15 credits (AWF) Award in (AWB) Award in
financial planning OR bancassurance
Core 15 credits 15 credits
See pages 42-44 for individual unit assessment method. (W01) Award in (WH1) Award in general
general insurance OR insurance (Hong Kong)
15 credits 15 credits
Included within your Enrolment:
• Study text – print and/or digital • Online support including exam guide (AWP) Award in
via RevisionMate investment planning
• Assessment entry
10 credits
(W04) Award in customer
service in insurance
15 credits
Core
See pages 42-44 for individual unit assessment method.
Included within your Enrolment:
• Study text - print and/or digital (digital only • Online support including exam guide
for WH1) via RevisionMate
• Assessment entry
More details and to enrol: cii.co.uk/award-longtermcare More details and to enrol: cii.co.uk/cert-ins-fs
48 2020 qualifications 49Financial Planning
Certificate in Paraplanning
Explore the
4 75-80 CertPFS 50-100 hrs necessity and
RQF level CII credits (Paraplanning)
Member designation
Recommended study time
per unit structure of
Overview UK financial
The Level 4 Certificate in Paraplanning develops core technical knowledge in a number of key
advisory areas, and helps you gain specialist report writing skills that improve your ability to services and
how it operates
provide sound professional advice.
It is ideal for senior and mid-level paraplanners looking to further their knowledge or those
aspiring to the role, including new entrants, graduates and anyone looking for an entry route into
financial planning.
in the UK and in
Completion requirements
The Certificate comprises four core units providing 75-80 CII credits on successful completion.
a European and
These credits can be used towards further CII qualifications.
global context
(R01) Financial services, (CF1) UK financial services,
regulation and ethics OR regulation and ethics
20 credits 15 credits
(R02) Investment principles (R03) Personal (J09) Paraplanning
and risk taxation
20 credits 10 credits 30 credits
Core
See pages 42-44 for individual unit assessment method.
Included within your Enrolment:
• Study text – print and/or digital • Online support including exam guide
• Assessment entry via RevisionMate
More details and to enrol: cii.co.uk/cert-paraplanning
50 2020 qualifications 51Financial Planning Financial Planning
Certificate in Pension Transfer Advice Diploma in Regulated Financial Planning
4 70 N/A 50-100 hrs 4 100 DipPFS 50-60 hrs
RQF level CII credits Member Recommended study time per unit RQF level CII credits Member designation Recommended study time
designation per unit
Overview Overview
The Certificate in Pension Transfer Advice provides the in-depth knowledge and practical skills The Level 4 Diploma in Regulated Financial Planning meets the FCA’s qualification requirements
needed by anyone seeking to advise on the transfer of safeguarded benefits, an increasingly for anyone advising on retail investment products. It helps develop core technical knowledge and
important part of the advice process following the Government’s pension reforms. financial planning capabilities.
The Certificate in Pension Transfer Advice is suitable for retail investment advisers and non- The Diploma in Regulated Financial Planning is appropriate for paraplanners, technical
advisers alike seeking to undertake pension transfer work and become pension transfer consultants, and those in financial planning support roles. It is particularly suitable for
specialists. It is ideal for retail investment advisers, paraplanners, technical consultants and those anyone seeking to give retail investment advice.
in financial planning support roles wanting to update their knowledge in this area.
FCA announcement Completion requirements
The Certificate will satisfy FCA requirements to be a pension transfer specialist until September The Diploma comprises six core units, providing 100 CII credits on successful completion. These
2020. After September 2020 pension transfer specialists will be required to hold the full credits can be used towards further CII qualifications.
qualification for retail investment advice. Those holding only the Certificate in Pension Transfer
Advice may need to undertake further study. If you think you will be affceted by this change
or to find more information, head to the Certificate in Pension Transfer Advice webpage: (R01) Financial services, (R02) Investment (R03) Personal
regulation and ethics principles and risk taxation
cii.co.uk/cert-pensiontransfers
20 credits 20 credits 10 credits
Completion requirements (R04) Pensions and (R05) Financial (R06) Pensions and
retirement planning protection retirement planning
The Certificate comprises four core units, providing 70 CII credits on successful completion. These 10 credits 10 credits 30 credits
credits can be used towards further CII qualifications.
Core
(R01) Financial services, (R02) Investment (R04) Pensions and
regulation and ethics principles and risk retirement planning See pages 42-44 for individual unit assessment method.
20 credits 20 credits 10 credits
Regulated Retail Investment Adviser Re-evaluation
(AF7) Pension transfers
The FCA has collaborated with the CII to form a re-evaluation test of the knowledge required for
20 credits
practising retail investment advisors. Identifying areas of strength and weakness, the re-evaluation
is a great way to demonstrate that your technical knowledge and application is up-to-date. The
Core test contains 100 questions based on Diploma units R01-R05.
Successfully passing the re-evaluation counts as 35 CPD hours when supported by an identified
See pages 42-44 for individual unit assessment method. learning need and a reflective statement.
More information can be found online: cii.co.uk/RAR
Included within your Enrolment:
• Study text – print and/or digital • Online support including exam guide
• Assessment entry via RevisionMate Included within your Enrolment:
• Study text – print and/or digital • Online support including exam guide
• Assessment entry via RevisionMate
More details and to enrol: cii.co.uk/cert-pensiontransfers More details and to enrol: cii.co.uk/dip-rfp
52 2020 qualifications 53You can also read
