Corporate Strategy 2021 2025 - Peterborough City Council

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Corporate Strategy 2021 2025 - Peterborough City Council
Corporate Strategy
    2021 – 2025
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Corporate Strategy 2021 2025 - Peterborough City Council
Peterborough City Council - Corporate Strategy 2021 - 2025

    Contents:
    This Corporate Strategy sets out the key priorities,
    activities and campaigns that the Council will pursue over
                                                                  Page 2. Our Vision
    the next four years.
                                                                  Page 3. The Council’s Strategic Framework
    Its themes and design principles have been developed in
    consultation with Members, lead officers and our              Page 4. Budget
    partners.                                                     Page 6. The Councils Priorities
    The strategy builds on good practice and strong               Page 7. Strategic Priority 1: Pride in our
    leadership and is intended to foster an innovative culture    communities, places and environment
    where continuous improvement is everyone’s
    responsibility.                                               Page 8. Priority Outcome 2: First rate futures for
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                                                                  children & young people, quality support for our
    Our commitment and aspirations for the next four years        adults and elderly
    will be communicated to the public through a variety of
    channels and conversations so they know what to expect        Page 9. Priority Outcome 3: Better jobs, good homes
    from us and can hold us to account.                           and improved opportunities for all

    We hope the ambition and themes are inclusive and             Page 10. Enablers, Themes, Design Principles
    engaging and this strategy encourages leaders,                Page 11. Performance
    employees, partners, stakeholders, customers, businesses
    and residents across our City to participate in the design,
    development and delivery of public service.

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Corporate Strategy 2021 2025 - Peterborough City Council
Peterborough City Council - Corporate Strategy 2021 - 2025

    Our Vision:
         “To create together a Peterborough residents are proud to live, work and grow up in and
                 where services deliver what local people need and give value for money”

       This strategy signals a strong commitment to:

      - Our communities, seeking engagement and contribution, ensuring everyone can play a part in improving their own
      lives and the lives of others living in Peterborough; and
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      - Our environment, which is central to how we think and act. Reversing the trend of increasing consumption and
      delivering on our commitments to becoming a truly sustainable city.

      Peterborough City Council has been developing an ambitious programme of change, with a determination to improve
      lives for local people despite an increasingly challenging financial context.

      This work has prepared the Council well for the next period of significant challenge and change when the demand for
      our services is expected to continue to grow, in line with the rapidly increasing Peterborough population, the urgent
      need to tackle the climate emergency, and the available funding for our services set to decrease.

      We recognise that we are one organisation in a hugely complicated system, where everyone has a role to play. Building
      a whole system approach around shared priorities, community outcomes and cost efficiencies is a crucial part of the
      Council’s response to this context and requires a greater degree of collaboration between local public services,
      voluntary, community and faith sectors, other providers, local businesses, partners and the public than has ever
      previously been experienced in Local Government.

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Peterborough City Council - Corporate Strategy 2021 - 2025

     The Council’s Strategic Framework
     The Council’s current plans and strategies will be brought together into one framework to drive a shared vision for
     Peterborough. The strategic framework will focus on achieving positive outcomes for individuals and communities
     through the following elements:

         A Corporate Strategy, describing the vision for Peterborough, the outcomes we strive for and our priorities for
          change;
         A set of ambitious performance measures which will be used to hold us to account for improvement;
         The Council’s Medium Term Financial Strategy, which describes how we will commission and deliver services to
          deliver outcomes within the resources we have;
         A suite of key strategies describing the management of core activities e.g. finances, workforce, digital services and
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          assets;
         A set of partnership agreements and action plans which describe multi-agency approaches to deliver improved
          outcomes across Peterborough;
         A Council wide ambitious programme of transformation to ensure that we are making the best use of the
          resources we have to deliver the best possible services at the right time and in the right place.
         A Strategic Performance Management and Improvement Framework which provides insight across a range of
          comparable Value for Money and Performance data for services within the main funding streams relating to
          Peterborough City Council

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Peterborough City Council - Corporate Strategy 2021 - 2025

     Budget:
     The Council has been operating within a challenging financial environment following years of austerity measures, low
     funding, and rising demand for Council services. Despite all of this the Council has continued to perform well, providing
     vital services to its 202,000 residents, whilst at the same time managing demand and keeping expenditure low.

     The diagram on the right gives
     an overview of the Council’s
     income for the 2021/22 budget.
     Funding from Central
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     Government has significantly
     reduced over the years.
     The diagram to the right shows
     that the Revenue Support Grant
     only equates to 2.5% of the
     Council’s total funding. A
     significant reduction compared
     against previous years.

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Peterborough City Council - Corporate Strategy 2021 - 2025

     Budget:
     The diagram below outlines the Council’s current expenditure and shows how spend is distributed and how we plan to
     spend our £423.4m across a range of council services.

     In Peterborough we have a robust approach to
     financial management, which includes monthly
     budget monitoring, expenditure controls and a
     rolling budget setting programme that allows us
     to identify where savings and investment need
     to be made.
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     Based on our current plans, we estimate that
     the Council will need to continue to make
     further savings over the next four years, where
     we are proactively planning to meet these
     financial pressures.

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Peterborough City Council - Corporate Strategy 2021 - 2025

       Our Priorities:
                                                            Priority Outcomes
     Pride in our communities, our places and               First rate futures for our children & young Better jobs, good homes and improved
                 our environment:                           people, quality support for our adults and           opportunities for all:
                                                                               elderly:

       Peterborough is a clean, safe and                        Peterborough’s Children and Young            Peterborough continues to
        sustainable city providing a welcoming                    People all have the best start in life to     sustainably grow, is a thriving and
        environment, with a strong arts, culture                  enable them to realise their full             connected city attracting
        and leisure offer for its citizens and                    potential                                     businesses, investment and tourism
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        visitors
                                                                 Good quality education, skills and           Job opportunities are available
       People are able to utilise spaces in                      training, which is accessible for all,        enabling people to be economically
        Peterborough for walking, cycling,                        enabling children and young people            independent
        recreation and their health and wellbeing                 the best opportunities
                                                                                                               All adults have access to skills
       Communities and neighbourhoods value                     People are safe and protected from            training to increase their
        and respect each other and are involved                   risk or harm                                  employment and volunteering
        in making choices that affect their people,                                                             opportunities
        places and environment                                   People are able to support themselves
                                                                  and their communities, leading to            The availability and choice of
       The city works together as one to address                 improved health and wellbeing and             housing increases as Peterborough
        the climate emergency, getting us on the                  ability to retain their independence          grows and becomes more
        path to net zero emissions by 2030                                                                      sustainable

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Peterborough City Council - Corporate Strategy 2021 - 2025

     Priority Outcome 1: Pride in our communities, our places and
     our environment:
     Peterborough is a vibrant, diverse and exciting place to live, work and visit and we want everyone to feel welcome, and enjoy all that it
     has to offer. The council and its partners and communities remain committed to ensuring that our City is clean, safe and inviting whilst
     working collaboratively across the city to address the climate emergency.

     The impact of the recent pandemic has underlined the importance of accessible public spaces to support the health and wellbeing of our
     residents, be it for walking, cycling or recreation. We will continue to ensure that these are well maintained areas which are clean, safe
     and accessible and continue to embrace our arts and culture offer to ensure there are ‘places to go and things to do’ for all residents and
     visitors.

     Our voluntary, community and faith sector has been at forefront of the COVID-19 response providing a range of support including food
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     delivery, information and advice, befriending support and reaching out to vulnerable and hard to reach communities. We will continue to
     engage, support and work with them to ensure we not only maintain a thriving voluntary, community and faith sector across the city, but
     also to ensure our Communities and neighbourhoods are cohesive and involved in making choices that affect their people, places and
     environment.

     We will work together as a community to support greater integration, helping to build bridges between different parts of the community,
     tackling social isolation and contributing to making Peterborough a safe, friendly place.

       "We want safe, friendly and healthy neighbourhoods with open spaces, roads, pavements
              and cycle paths that are well maintained and free from litter and mess"

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Peterborough City Council - Corporate Strategy 2021 - 2025

     Priority Outcome 2: First rate futures for our children & young
     people, quality support for our adults and elderly:
     Children and Young People are a priority to this Council and we remain committed to working with our partners and communities to
     improve outcomes to ensure Peterborough’s Children and Young People all have the best start in life to enable them to realise their
     potential.

     We want to ensure that every child and young person across the City has access to good quality Education, Skills and Training that
     meets their educational needs. This will enable them every chance to have the best possible opportunities and life chances and to
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     achieve the best academic results they can for their future.

     We are committed to extending our work with partners and communities, supporting and enabling people to do more for
     themselves from within their local community, improving their health and wellbeing and enabling them to live independently for as
     long as possible.

     We will ensure the needs of the most vulnerable are met, and that children and adults are safe and protected from harm or the risk
     of harm are a priority.

     "We want to improve opportunities for education and training and to help people to do more
                     for themselves, for each other and for their communities”

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Peterborough City Council - Corporate Strategy 2021 - 2025

     Priority Outcome 3: Better jobs, good homes and improved
     opportunities for all:
     Peterborough is a City of growth - We want to ensure that as the City grows, it continues to do so in a sustainable way.

     By ensuring that Peterborough is a thriving and well connected City, we will continue to develop our partnerships with local businesses,
     as well as attract new businesses and new investment, therefore creating job opportunities, boosting the City’s economy and the
     financial independence of all residents.

     Outstanding education and economic opportunity supports people to thrive in the changing and challenging environment. By ensuring
     that all adults have access to the right skills and training that match the needs of the local economy, this will enable people to not only
     increase their employment opportunities but also their chances to be economically independent.

     We have committed to the development of a University in the City which will not only provide even greater opportunities for learning
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     and development, but will assist in both attracting and retaining talent in the City.

     As Peterborough grows and becomes more sustainable, we will ensure that the availability and choice of housing increases to meet the
     needs of the City. We will increase the supply of homes which people can afford, continue to improve the conditions of existing housing
     to support health and wellbeing, and ensure that there is a range of supported and specialist accommodation available.

      "We will grow our city in a sustainable and fair way to create job opportunities and address
            poverty. As we grow, we will invest in the quality and availability of housing"

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Peterborough City Council - Corporate Strategy 2021 - 2025

          Themes & Design Principles:
          To support our priorities, a set of themes and design principles have been developed to be applied across the whole
          council, its directorates and services. In addition, we will look again at the values and behaviours we expect from each
          other as we work together. When taken together and consistently these themes, principles and values will drive
          innovation and change across the Council.

                                                     Council-wide themes to deliver change
                                                                    Building strong
                                    Pursue and access the
     Systematically involve our                                 relationships with our                               Ensure our new Local     Increase our commercial
                                    right investment and                                   Target services more
       citizens in the design,                                  partners to ensure we                                  Authority Trading      activity to ensure we are
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                                   infrastructure from the                               effectively, so that the
     development, and - where                                       work together                                     Company works in        maximising revenue and
                                  Combined Authority and                                 right services reach the
      appropriate - delivery of                                    effectively in our                               ways and in places that   minimising the cost to the
                                  Government to support                                       right residents.
            our services.                                        commissioning and                                     matter to citizens              tax payer
                                        our economy
                                                                 delivery of services

                                                             Council-wide design principles
      Meet need in a                                                                                             Develop more
                                                                                            Get better at
          way that            Focus on        Support citizen                                                   forward looking      Be committed
                                                                                           collaboration -                                            Focus on modern,
       improves the        communities,         self-service        Be business-like                              information        to continuous
                                                                                         across the Council                                            automated and
     quality of life and   places and the        wherever           and commercial                                which guides        learning and
                                                                                           and across the                                               lean delivery.
          reduces           environment          possible                                                         actions and        improvement
                                                                                               System.
        inequalities                                                                                            decision making.

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Peterborough City Council - Corporate Strategy 2021 - 2025

     Performance:
     We have developed a Strategic Performance Management and Improvement Framework which provides insight across a
     range of comparable Value for Money and Performance data for services within the main funding streams relating to
     Peterborough City Council.
     We have brought this together to provide strong performance reporting to enable us to take a strategic view across all
     portfolios and allow us to review our performance to make sure that we are monitoring, delivering on our aims and
     continuing to make progress towards our vision, priorities and objectives.
     By linking the Performance Management and Improvement Framework to our Strategy, it will help us to:
           Clearly articulate our priorities and desired outcomes
           Provide and demonstrate value for money
           Provide good services and satisfaction for users and the local community
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           Improve performance
           Motivate and manage our staff

     Performance overviews are provided annually, and a bi-monthly ‘deep dive’ into performance is provided to enable Cabinet
     to review the performance of any particular area in detail within the context of the overall strategy.
     If performance is not at the expected standard, the Council will implement an improvement programme, as well as taking a
     report to the Cabinet explaining the situation and what action is being taken to get back on track.

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