Decoding The Gaming Audience - MMA Webinar Series June 15, 2020 In Partnership with: Mobile Marketing Association

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Decoding The Gaming Audience - MMA Webinar Series June 15, 2020 In Partnership with: Mobile Marketing Association
Decoding The Gaming Audience

                        MMA Webinar Series
                          June 15, 2020

In Partnership with:
Decoding The Gaming Audience - MMA Webinar Series June 15, 2020 In Partnership with: Mobile Marketing Association
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Decoding The Gaming Audience - MMA Webinar Series June 15, 2020 In Partnership with: Mobile Marketing Association
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Decoding The Gaming Audience - MMA Webinar Series June 15, 2020 In Partnership with: Mobile Marketing Association
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Decoding The Gaming Audience - MMA Webinar Series June 15, 2020 In Partnership with: Mobile Marketing Association
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Decoding The Gaming Audience - MMA Webinar Series June 15, 2020 In Partnership with: Mobile Marketing Association
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Decoding The Gaming Audience - MMA Webinar Series June 15, 2020 In Partnership with: Mobile Marketing Association
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7
MANAGING YOUR QUESTIONS
           Share the Insights

           #MMAWeb
PRESENTER
     Martyn U’ren
     Head of Research, Asia Pacific and MENA
     Twitter

MODERATOR/HOST
     Shanti Tolani
     Country Manager Indonesia
     Mobile Marketing Association
Decoding the
gaming audience
Poll:
What do you think is the most talked-about
game of 2020?

•   Animal Crossing     •   Fortnite

•   League of Legends   •   PUBG
Poll:
What do you think is the most talked-about
game of 2020?
Martyn U’ren
      @martynuren

  How’s #circuitbreakersg dinner took a bit longer
  tonight - but thanks @IdrisUren (plasters are for
  show no fingers we’re hurt)

                                             08 Apr 2020

Martyn
U’ren
Head of Research, APAC & MENA, Twitter

@martynuren
APAC
Gaming 2020
Not a new trend but an accelerated one
Strong position to offer
more than TV?

Source | Twitter Internal, conversation data around Gaming, 1 Jan 2020 - 31 Mar 2020, location: ID/MY/PH/SG/TH, retrieved Apr 2020.
1990                                          2000s                                  2010s                       2020s
          Gaming Consoles                              Move into more                           Rise of Mobile
                                                                                                                         Rise in a different
          were popular                                 portable gaming                          gaming
                                                       methods

          Atari 2600 VCS                                PS2                                     Nintendo Wii U2          Animal Crossing
          Nintendo Entertainment                        Microsoft’s Xbox                        Candy Crush Saga         increases in popularity
          System                                        Nintendo release DS                     (2012)                   PS5 Coming soon
          Nintendo’s Gameboy                            Sony’s Playstation                      PS, PS4 Pro
          Sega Genesis                                  Portable                                Pokemon GO (2016)
          Sony’s Playstation                            X360                                    PUBG Fortnite
          Pre- installed, Snake                         Cross Fire                              Just Dance
                                                        Angry Birds (2009)                      Hyper Casual Gaming
                                                        Plants vs Zombies
                                                        (2009)

Gaming Timeline
Source | Twitter MI&A APAC | https://www.techtimes.com/articles/57048/20150604/gaming-go-future-mobile-vs-consoles.htm
100M
                             unique online viewers for the
                             “League of Legends” World
                             Championship finals in South Korea
                             in Nov. 2018

                             VS
                                    98M
                                     Number of viewers during
                                     the Super Bowl 2018
Source | Twitter MI&A APAC
5M
                                                                               Tweet

                                                                   B/R Gaming
                                                                   @BRGaming

                                                           The best Fortnite player in the world

                                                           16-year-old @bugha takes the Fortnite
                                                           World Cup Solos title and wins #3M

                  Viewers up to date on Twitter for the
                  best Fortnite solo player in the world

                                                           5M views
Source | Twitter MI&A APAC
                                                           5:03 AM · 29/7/19 · Twitter Media Studio
+28%   the Twitter audience is more likely to play games
                   (online, on their phone, or on a console) vs. online population

Source | Kantar Twitter Audience Deep Dive Research, market: APAC
APAC Gaming
conversation is rising

Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 1st 2019 - May 11th 2020.
COVID boost

APAC Gaming
conversation is rising
                                                                                                                 +55%     April 2020 yoy

Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 1st 2019 - May 11th 2020.
247M
                  Tweets about Gaming across
                  APAC in April
Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 2020.
103M     Unique Authors

Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 2020.
Gaming 2020
16.7M
                                           Tweets around Animal crossing
                                           from 1- 12 May 2020 globally

Source | Twitter Internal data, May 2020
Having fun but also staying
                                           connected to friends - especially
                                           for GenZ in SEA

Source | Twitter Internal data, May 2020
Tom Nook UK
                                             @AC_Isabelle

                                           [News] The musicians behind the
                                           main theme of #AnimalCrossing :
                                           New Horizons have come together
                                           virtually for this special
                                           performance. We hope you enjoy it!
                                           #ACNH

Source | Twitter Internal data, May 2020
1.1M
      views of Fortnite Party Royale LIVE on Twitter

Source | Twitter Internal data, May 2020
Source | Twitter Internal data, May 2020
Audience
of the Gaming audience on Twitter                                                     Twitter users want to see
    have taken an action on Twitter                                                       more from Gaming brands

       92% 91%
Source      | Kantar
Source -Kantar             TNS Twitter
               TNS Twitter Consumer Deep Dive Consumer
                                              Survey, 2018 Deep Dive Survey, APAC, 2018
94%
Weekly or more often

        78%
  Daily or more likely

        62%
       Constantly or
Multiple Times a day

Twitter Activity for
          Gamers  Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
48%
follow brands on
Twitter

Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
Understand the
                                                                                         behaviour and
                                                                                         needstate of gaming
                                                                                         during COVID

Source | Twitter Internal, conversation data around Gaming, 1 Jan 2020 - 31 Mar 2020, location: ID/MY/PH/SG/TH, retrieved Apr 2020.
Levelling up during COVID-19

 Analysis of 5M tweets          Insights into the
 (Jan-Apr 2020)
                                conversation
                               SEA - TH, ID, SG, MY, PH
Gaming Need States
 Breaking down the 4 main need states for mobile gamers
    by their motivation and preference towards gaming
Achieving                             Thrill Seeking          Unwinding                                    Exciting
Most likely to          • Racing Games                        • Strategic Games       • Puzzle games                      •   Up to 7 Genres with
play:                   • Educational Games                   • Action & Arcade Games                                         no preference
                        • Sports Games                        • Role- Playing Games

Why they                •   Poses a new                       •   Generates excitement           •   Generates            •   Generate excitement
download:                   challenge                         •   Poses a new challenge              excitement           •   Poses a new
                        •   Has high quality                  •   Links to real life interests   •   Links to real-life       challenge
                            graphics                                                                 interests            •   It’s a new genre/
                                                                                                 •   Has good reviews         type of game

Why they                •   Finished the game                 •   Got bored                      •   Got bored            •   Got bored
uninstall:              •   Took too much                     •   Took up too much               •   Took up too much     •   Took up too much
                            memory                                memory                             memory                   memory
                        •   Got bored                         •   Finished the game              •   Finished the game    •   Finished the game

    Kantar TNS, “APAC Mobile Gaming Study Cross Market Report,” October 2018
COVID-19 triggered need states:
Socialising. Normalising.
Idling
Socialising                    Normalising                        Idling
Most confined within their     With the pandemic disrupting       Restricted movement limits the
own homes, individuals are     everyone’s lives one way or        activities that can be done
turning to games to stay       another, individuals are turning   indoors, and gaming serves as
connected with their friends   to games to seek some form of      an outlet to pass time during
and families.                  normalcy in their daily routine.   this mundane period.
ID   SG   PH   MY    TH
Socialising
Staying connected to Family
and Friends
                          Not keen to Connect                  Most socialising
Username
                                       @handle

                                     Just my boyfriend I being cute
                                     in #ACNH

Singapore
Friends and partners are virtually
spending time together by having
their game characters
interact in the same space within
games like Animal Crossing and
Minecraft.
Username
                                           @handle

                                         nampak macam best je main
                                         game dekat instagram story.
                                         tapi followers aku ramai yang
                                         tak mesra alam hahshshahs

Malaysia                                 masa aku buat question pun,
                                         followers dari twitter jugak
Not limited to friends, social           yang reply. ada baik aku main
activities also prioritise family time   twitter je.
as well as getting to engage with
netizens online                          Translate

                                         Although it seems like playing
                                         IG games is fun, my followers
                                         are less friendly. When I ask
Username
                                      @handle

Thailand                             The official PUBG MOBILE
                                     competition for prizes worth
Socialising in gaming has been led   over 2 million baht
by Esports groups who have
launched “Esports from home”
tournaments to keep people from
going out
MY         SG   TH   PH        ID
Normalising
Seeking normalcy in their
daily routine
                            Part of Normal Routine             Escape from Reality
Username
                                         @handle

                                       I really can’t understand
                                       boredom during the CB like
                                       seriously do y’all not have

Singapore
                                       things to do.
                                       ⁃ organising room/house
                                       ⁃ Cleaning
Amidst the Circuit Breaker, people     ⁃ laundry
are balancing their daily routine of   ⁃ more cleaning
work, studying and chores with         ⁃ binging shows
some form of gaming involved.          ⁃ talking to friends online
Some have even hosted                  ⁃ gaming
graduation ceremonies in games         ⁃ eating
like Minecraft.
Few days in quarantine, I’ve
                                     picked up a new book, played
                                     some games with my little
                                     brother, spent time with my
                                     mom, made some videos with
                                     my nephews and learned a

Malaysia                             new song on my piano.

Individuals use games as their way     Username
to continue with mundane daily         @handle

routines, especially during a time
of restricted movement.              I like to open animal crossing
                                     a few times a day just to run
                                     around the island for like 20
                                     minutes not do anything, just
                                     run around, it’s relaxing
Username
                                        @handle

                                      คือทุกวันนี้เบื่อมากๆอ่ะ อยู่แต่บ้าน
                                      เล่นเกม ดูหนังเล่นโทรศัพท์ กิน นอน
Thailand                              Translate

Gaming has been promoted to           During this situation, gaming
relieve stress during the pandemic.   can help you relax and
                                      minimise stress.

                                        Username
                                        @handle
Username
                                        @handle

                                     "Keluarga Sim-ku hidup
                                     bahagia walau di dunia nyata
                                     sedang terjadi pandemi, dan
                                     aku ikutan senang

Indonesia
                                     melihatnya.”

                                     Translate

Gaming plays less of a cohesive      My SIMS family is living in
role, where individuals are not as   bliss though the world is
keen to chat or establish a          facing a pandemic, I’m happy
relationship through the channels
                                     to have that.
Username
                                         @handle

                                        This lockdown has got to my
Philippines                             fiancé… I said to him
                                        “apparently there was a meteor
                                        shower tonight” and he asked
Filipinos have not just used games as   whether irl or in #ACNH
a venue to hangout with friends but
also to have creative collaboration
with them (especially with games like
Animal Crossing and Mindcraft).
Key Insights for targeting

1
Gaming exposes
differences in
purchasing power

Singapore vs.
Thailand
Key Insights for targeting

1                  2
Gaming exposes     Need-state
differences in     fulfilment reduces
purchasing power   $ barriers

Singapore vs.      Thailand eSports
Thailand           now carries greater
                   value
Key Insights for targeting

1                  2                     3
Gaming exposes     Need-state            Indonesia struggles
differences in     fulfilment reduces    with connectivity -
purchasing power   $ barriers            look towards offline
                                         gaming
Singapore vs.      Thailand Esports
Thailand           now carries greater
                   value
Key Insights for targeting

1                  2                     3                      4
Gaming exposes     Need-state            Indonesia struggles    Malaysia female
differences in     fulfilment reduces    with connectivity -    gamers more
purchasing power   $ barriers            look towards offline   focused on
                                         gaming                 developing an
Singapore vs.      Thailand eSports                             external connection
Thailand           now carries greater
                   value
Key Insights for targeting

1                  2                     3                      4                     5
Gaming exposes     Need-state            Indonesia struggles    Malaysia female       Philippines &
differences in     fulfilment reduces    with connectivity -    gamers more           Thailand expressions
purchasing power   $ barriers            look towards offline   focused on            of normalising
                                         gaming                 developing an         focused on eSports
Singapore vs.      Thailand eSports                             external connection   conversations
Thailand           now carries greater
                   value
Level 2

Accelerated            Interactive              Twitter
Gaming conversation    Delivering key need      Connecting to the
has been boosted and   states to connect with   gaming conversation
continues to rise      friends - an advantage
                       over TV?
Connect with what's happening in Gaming and
eSports with Amplify Sponsorships
Esports         General Gaming   Always on
Get
Inspired
The Game: E3 Expo
Gaming Convention / Location : E3 2019
(@XBoxANZ)
Attendance: 70K
Player: XboxANZ (@XboxANZ)
Challenge: Generate Brand Awareness, Increase
Brand Affinity, Connect with growing network of
gamers
First View   Auto Reply   Promoted Trend
Xbox’s Successful Results
Drive real-time engagement during E3 2020

Benchmark Rate                     Overall Sentiment   Share Voice
+30%                               +2x                 +20%
Thank you.
@martynuren
Poll:
What kind of gamer are you?

•   Mobile gamer      •   PC gamer

•   Console gamer     •   I’m not a gamer - sorry :)
Poll:
What kind of gamer are you?
Q&A Time
Thank you!
Decoding The Gaming Audience

                        MMA Webinar Series
                          June 15, 2020

In Partnership with:
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