Do your own home energy audit - sa.gov.au/energy - SA Gov

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Do your own home energy audit - sa.gov.au/energy - SA Gov
Do your own
 home energy audit
 Are you spending too much on your energy bills?
 Find out how you use energy in the home and what you
 can do to start saving.

          $

sa.gov.au/energy
Do your own home energy audit - sa.gov.au/energy - SA Gov
2     Do your own home energy audit

How to complete your home energy audit
Completing the audit is easy. Read the questions in the ‘What do you do at home?’ column and tick off your answers in the
yes or no arrow boxes. If you answer no, follow the advice in the ‘What you can do to save energy’ column. Saving energy
includes the actions of everyone who lives in your home, so you may want to involve others when you complete your audit.

                                                Most     Least
 What do you do at home?                      efficient efficient What you can do to save energy

  Ask yourself, is this what I                    Yes             No     Follow the advice in this column to help you save energy at
  normally do at home? If the                                            home and minimise your energy bills.
  answer is yes, you’re already                                                The house icon applies to people who are renting.
  doing the energy smart thing. If                                             You should ask your landlord before making the
  the answer is no, you could make                                             suggested changes.
  savings by following the advice
  in the ‘What you can do to save                                              The information icon indicates more information to help
  energy’ column.                                                              you with the actions is available from page 6 onwards.

                                                            Tick off your answers to each question. When you have finished, you’ll have a
                                                            handy checklist of energy saving actions for your home.

What uses energy in the home?
The pie chart below shows the average energy use in an Australian home*. When saving energy, start by focusing on the
largest energy users.

                                                                       Heating
                                                                       & cooling    40%

                Stand-by
                power           3%

                Cooking         5%                                                                          Water
                                                                                                            heating       23%

                Lighting        7%

                                                             Fridges                   Other
                                                             & freezers 8%             appliances 14%

Swimming pool energy use
The pie chart does not include homes with a swimming pool, as only about 10% of homes in Australia have them.
A pool is likely to be one of the largest single users of energy in a home.
A swimming pool may use around 3000 kWh per year, depending on the type and size of the pump, how long it is run for
each day and if the pool is heated. Running costs could be in excess of $1,000 a year.

*Data sourced from the Residential Energy Baseline Study, 2015.
Do your own home energy audit - sa.gov.au/energy - SA Gov
Do your own home energy audit                    3

             Heating and cooling                                                                40%
             Heating and cooling can account for over a third of your energy use.

     What do you do at home?                              What you can do to save energy

1    Do you only heat and cool rooms           Yes   No   Consider closing doors to unused rooms so you only heat or cool
     that are being used?                                 the smallest possible area.
                                                          If you have a ducted system, it may already be divided into zones,
                                                          e.g. living areas and bedrooms. Make use of zones to only heat or
                                                          cool occupied areas.

2    In winter, do you open curtains, blinds   Yes   No   Use the sun as free heating in cooler months, particularly through
     and external shades so the sun can                   north facing windows.
     heat your home?                                      Direct sun can generate as much heat as a single bar radiant heater
                                                          over each square metre of a surface.
                                                          Use a compass, refer to your street directory or online maps to
                                                          determine which direction your windows face. North is normally the
                                                          top of the page or screen.

3    When heating, do you set the              Yes   No   Most people will find a temperature between 18°C and 21°C
     temperature as low as you feel                       comfortable for heating.
     comfortable with?                                    Every 1°C cooler may lower the running cost of your
                                                          heating appliance by up to 10%.

4    In summer, do you shade windows to        Yes   No   In summer, close curtains and shade windows (particularly those
     keep your home cool?                                 facing north, east and west) to minimise heat entering your home.
                                                          Direct sun can generate as much heat as a single bar radiant heater
                                                          over each square metre of a surface.
                                                          Use a compass, refer to your street directory or online maps to
                                                          determine which direction your windows face. North is normally the
                                                          top of the page or screen.

5    When cooling, do you set the              Yes   No   Most people will find a temperature between 24°C and 27°C
     temperature as high as you                           comfortable for cooling.
     feel comfortable with?                               Every 1°C warmer may lower the running cost of your
                                                          cooling appliance by up to 10%.

6    Does your home have insulation?           Yes   No   Consider having insulation installed in your ceiling and walls if
                                                          you don’t have it.
                                                          If you already have insulation, ask a licensed installer to check
                                                          its effectiveness.

7    Have you sealed up gaps                   Yes   No   Use draught excluders, door and window seals or gap filler to
     around doors and windows                             prevent draughts. See page 6 for how to check for draughts.
     that let draughts in?                                Important: when using a gas appliance, you must ensure
                                                          you have adequate ventilation to avoid creating a serious
                                                          health hazard.

8    Do you use ceiling fans                   Yes   No   Ceiling fans create cool breezes in summer and can redirect
     to assist your heating and cooling                   warm air downwards in winter.
     appliances?

9    When choosing a heating or cooling        Yes   No   The most appropriate type and size of heating or cooling appliance
     appliance, do you think about the:                   will depend on the number of people you are trying to heat or cool
     • most appropriate type of appliance                 and whether you are heating or cooling a single spot, whole room or
     • size of the appliance                              whole home. Generally, the larger the heating or cooling requirement,
                                                          the higher the running cost.
     • running cost or energy star rating
       of the appliance?                                  Contact the Energy Advisory Service on 8204 1888 for advice
                                                          specific to your situation. See back page for more contact details.

10   Do you maintain your heating and          Yes   No   Follow the manufacturer’s maintenance instructions and have your
     cooling appliances to ensure they                    appliances serviced regularly.
     operate efficiently?
Do your own home energy audit - sa.gov.au/energy - SA Gov
4   Do your own home energy audit

            Water heating                                                                      23%
            Heating water for showers and clothes washing is a major energy user.

    What do you do at home?                               What you can do to save energy

1   Do your showers last for less than four   Yes   No    Taking shorter showers will save water and reduce the energy
    minutes?                                              needed to heat the water.

2   Is your shower flow rate nine             Yes   No    If the flow rate is more than nine litres per minute, consider
    litres per minute or less?                            installing a three star rated water saving shower head.
                                                          To find out how to check your shower flow rate, see page 6.

3   Is there insulation on external           Yes   No    Insulate pipes with foam tubing, known as lagging, to prevent
    water heater pipes?                                   heat loss. See page 6 for how to insulate hot water pipes.

4   Do you have a solar, electric heat        Yes   No    Choose an energy efficient water heater when your current water
    pump, or a five star energy rated gas                 heater needs replacing. Visit sa.gov.au/energy/waterheaters for
    water heater?                                         advice on choosing a water heater.

5   Do you ensure taps don’t drip             Yes   No    Have dripping taps fixed as soon as possible.
    in your home?                                         Not only do they waste water, leaking hot water taps
                                                          waste energy, too.

            Other appliances                                                                    14%
            Running costs for all the appliances in a home can add up.

    What do you do at home?                              What you can do to save energy

1   Do you know how much power                Yes   No   If you know the input power of an appliance (e.g. 1,500 watts or
    your appliances use?                                 1.5  kW), you can calculate how much it costs to run – see page 7.
                                                         You can also borrow a power meter from the
                                                         Home Energy Toolkit – see page 11.

2   Do you usually run your dishwasher        Yes   No   Washing a full load means fewer washes overall, therefore reducing
    and washing machine with a full load?                the amount of energy and water being used.

3   Do you usually use the cold or lowest     Yes   No   Generally, most of the energy used by a washing machine or
    temperature setting on your washing                  dishwasher is for heating water. Modern washing powders can
    machine and dishwasher?                              produce good results with cool or cold water, saving you more energy.

4   Do you hang your clothes out to dry?      Yes   No   Dry clothes on a washing line or clothes airer when possible. Outside
                                                         is better than inside, as it keeps moisture out of your home. Clothes
                                                         dryers can use a lot of energy. If you do use one, make sure you clean
                                                         the lint filter often, to ensure it is operating efficiently.

5   Do you use the energy and                 Yes   No   Consider the ongoing running costs when choosing an
    water rating labels to compare                       appliance. Energy and water efficient models will cost you less
    running costs when you purchase                      to run over the life of the appliance.
    appliances?                                          See page 7 for help to calculate appliance running costs.
Do your own home energy audit - sa.gov.au/energy - SA Gov
Do your own home energy audit                     5

             Fridges and freezers                                                                  8%
             Most fridges and freezers are switched on 24 hours a day, 7 days a week.

    What do you do at home?                              What you can do to save energy

1   Do you only run one fridge               Yes   No    Only run additional fridges and freezers when necessary,
    and freezer?                                         e.g. a bar fridge could be turned off when not required.
                                                         The energy efficiency levels of fridges have improved significantly in
                                                         the last decade. If you have an old fridge, consider replacing it or,
                                                         if it is used as a second fridge, only run it when necessary.

2   When you purchase a new fridge and       Yes   No    When you replace your old fridge or freezer, choose an energy
    freezer, will you choose an energy                   efficient one.
    efficient model that is the right size               Choose the right size fridge or freezer first, then select the model
    for your needs?                                      with a high star rating on the energy rating label.

3   Is your fridge temperature               Yes   No    Adjust your fridge temperature to between 3°C and 5°C.
    between 3°C and 5°C?                                 If colder, more energy is used, while higher temperatures allow
                                                         food poisoning bacteria to grow.
                                                         See page 6 for how to check the temperature.

4   Is your freezer temperature              Yes   No    Adjust your freezer temperature to between –15°C and –18°C.
    between –15°C and –18°C?                             See page 6 for how to check the temperature.

5   Are your fridges and freezers located    Yes   No    The hotter the location of the fridge, the harder it has to work. If you
    in a cool, well ventilated area and                  have a fridge or freezer outside or in a shed or garage, consider
    out of direct sunlight?                              moving it somewhere cooler.
                                                         Move indoor units to a cooler location if possible or shade windows
                                                         to stop direct sunlight.
                                                         Ensure air can circulate around all sides.

6   Do your fridge and freezer doors         Yes   No    Replace door seals if ineffective.
    seal properly?                                       See page 6 for how to check your door seals.

7   Is there less than 5 mm of frost         Yes   No    Defrost your freezer regularly. An auto defrost model should do this
    build-up in your freezer?                            automatically.

             Lighting                                                                              7%
             Make a habit of switching off lights when you leave a room.

    What do you do at home?                             What you can do to save energy

1   Do you turn off lights when you          Yes   No   Leaving lights on in an empty room wastes energy and adds to
    leave a room?                                       your bills. Make a habit of turning off lights.

2   Do you have energy efficient lights?     Yes   No   Fluorescent, compact fluorescent and LED lights are much more
                                                        energy efficient than traditional incandescent or halogen lights.
                                                        Consider replacing inefficient lights with energy efficient lights,
                                                        particularly when you have groups of halogen downlights.

3   If you have outdoor lighting, is it      Yes   No   If you regularly leave your outdoor lights on, consider installing sensor
    operated by motion sensors?                         lights so they only come on with movement and turn off after a
                                                        short period.

4   Do you use low wattage lights?           Yes   No   Select a light with the lowest wattage for your needs; it costs less
                                                        to run.
6    Do your own home energy audit

               Cooking                                                                                        5%
               Use smaller cooking appliances when you can.

       What do you do at home?                                       What you can do to save energy

  1    Does your oven door seal properly?        Yes       No        Replace door seals if ineffective.
                                                                     See below for more information on checking door seals.

  2    Do you use small kitchen appliances       Yes       No        Smaller appliances generally use less energy so are often better for
       instead of the oven e.g. microwaves,                          cooking small amounts of food. Try to restrict oven use to when you
       electric fry pans?                                            need to cook multiple things.

  3    Do you use lids on pans when              Yes       No        Lids help keep the heat in, making cooking more efficient and
       cooking?                                                      therefore reducing energy use.

               Stand-by power                                                                                 3%
               Switch off at the wall to avoid stand-by power costs.

       What do you do at home?                                           What you can do to save energy

  1    Do you turn your appliances off at the     Yes           No       Turn appliances off to prevent stand-by power use - consider
       wall or use a stand-by power controller                           using stand-by power controllers or Wi-Fi enabled plugs with
       rather than leaving them on stand-by,                             smartphone apps to make this easier.
       e.g. televisions, stereos, computers?                             You can use the power meter in the Home Energy Toolkit to
                                                                         measure stand-by power use – see page 11.

         More information
Check for draughts                                                       Insulate hot water pipes
You can check for draughts by:                                           You can purchase foam tubing from hardware and plumbing
• looking for daylight around the edges of doors                         stores. Look for one that has been cut along its length and
  and windows                                                            has a self-sealing adhesive strip.
• looking for gaps around skirting boards                                To install:
• feeling for draughts with a wet finger.                                • slide the foam tubing onto the external heater pipes
                                                                         • peel off the adhesive strip and join the sides together.
Shower flow rate
You will need:                                                           Check your fridge or freezer temperature
• a bucket and something to measure the volume of water,                 You will need a thermometer.
  such as a measuring jug                                                Place your thermometer below the top shelf and towards
• a stopwatch (available in the Home Energy Toolkit – see                the front of the fridge, or anywhere in the freezer.
  page 11).                                                              Leave the thermometer in the closed fridge or freezer for
                                                                         about 30 minutes and then observe the temperature. Adjust
Turn the water on full and let it flow into a bucket for
                                                                         the thermostat if necessary and recheck 24 hours later.
10 seconds.
Measure the amount of water in litres. Multiply by six to                Door seals on fridges, freezers and ovens
determine the flow rate in litres.                                       To check if a door seals properly, close the door on a piece
Shower flow rate example:                                                of paper. The door seal should be strong enough to firmly
• Water flow in 10 seconds = 2 litres                                    grip it. Check in several places around the edge of the door.
                                                                         If the paper slides out easily, consider replacing the seal.
• 2 litres x 6 = 12 litres in 60 seconds
                                                                         Look for sections that are cracked and brittle or pressed out
• Flow rate is 12 litres per minute.
                                                                         of shape. If the seal is damaged, it may need replacing.
Do your own home energy audit                          7

          How to calculate running costs
Knowing the running cost of an appliance will help you keep          Example: Portable electric heater
track of how much you are spending on energy.
The most accurate way to find an appliance’s running cost is
to use an appliance power meter. A power meter is included
in the Home Energy Toolkit, which you can borrow for free
from most public libraries in South Australia – see page 11.
For a list of average running costs of household
appliances and an online calculator, visit
sa.gov.au/energy/runningcosts
Follow the steps in the tables below to calculate the
running costs of electric or gas appliances.

 1    Find the appliance’s input power in watts or
      megajoules.
      The watts or megajoules will usually be on a label on the
      appliance or in the owner’s manual.
      Small electrical appliances may indicate amps and volts.
      Multiply the amps by the volts to get watts.
                                                                       1      Label shows 2,000 W
 2    Convert input power to kilowatts (kW) or megajoules
                                                                       2      Divide 2,000W by 1,000 = 2 kW
      (MJ) if necessary.
      Divide watts by 1,000 to get kilowatts,                          3      Check your bill for your energy tariff – if you are unsure
      e.g. 2,000 watts = 2 kW.                                                you can use 42 cents per kWh for electricity
      Divide joules by 1,000,000 to get megajoules,
      e.g. 3,200,000 joules = 3.2 MJ.                                  4      Multiply the input power by the energy tariff
                                                                              2 x 42 = 84 cents per hour
 3    Check your bill for your energy tariff – the amount you
                                                                       5      If the heater is on full power for 10 hours per day*:
      pay per unit of electricity or gas.                                     10 x 84 cents = $8.40 a day
      For electric appliances, use the peak rate, as most
      appliances will be charged at this rate. See page 8 for
      advice on understanding your energy bill.
                                                                     Example: Gas space heater
      If you are unsure, you can use an average tariff of 42 cents
      per kilowatt-hour for electricity and 4 cents per megajoule
      for gas.

 4    Work out maximum hourly running costs in
      cents per hour.
      Multiply the input power by the energy tariff
      e.g. 2 kW x 42 cents = 84 cents per hour, or
      3.2 MJ x 4 cents = 12.8 cents per hour.

 5    Work out a daily running cost.
      Multiply the hourly running cost by the number of hours
      per day you run the appliance to get a daily running cost,
      e.g. 10 hours x 84 cents = 840 cents or $8.40 per day.

 6    Adjust results for appliances with thermostats or high
      to low settings.
      The maximum running costs reflect the appliance running          1      Label shows 26 MJ per hour on full power
      at full power for the specified time. However, not all
      appliances operate constantly at full power. Appliances          2      Convert joules to megajoules (MJ) by dividing by
      with high and low settings or thermostats can use                       1,000,000. In this case no conversion required
      less energy.
                                                                       3      Check your bill for your energy tariff – if you are unsure
      Use the power meter in the Home Energy Toolkit to                       use 4 cents per MJ for gas
      measure the actual usage of plug-in appliances. For large
      hardwired appliances, e.g. air-conditioners, track usage         4      Multiply the input power by the energy tariff
      with a meter diary – see page 11. For water heaters, more               26 x 4 = 104 cents per hour
      information is available at sa.gov.au/energy/waterheaters
                                                                       5      If the appliance is on full power for 10 hours per day*:
                                                                              10 x 104 cents = $10.40 a day

                                                                     *Note that if the heater is controlled by a thermostat its energy use will be
                                                                     lower than if it is constantly on full power.
8     Do your own home energy audit

          Understanding your electricity bills
Your bills contain a lot of information to help you understand how much electricity you use in your home. Look carefully at the
average usage per day, the graph that shows the pattern of your electricity use and changes in consumption between
billing periods and seasons, and the prices you are paying per kWh.

 1    Average usage per day                                           Your overall use                        2
                                                                  1 Usage                                     kWh                                                          Tonnes    Gre
      Measured in kilowatt-hours (kWh) over the last billing                                                 25                                                                2.0
      period.                                                         Average usage per day                                                                                          Tot
                                                                      14.70 kWh                              20                                                                1.6   0.9
 2    Usage graph                                                                                                                                                                    from
                                                                      Same time last year                    15                                                                1.2
      The pattern of electricity used at the property                 12.00 kWh
      compared to previous billing periods, allowing                                                         10                                                                0.8
                                                                      Average cost per day
      comparison across billing periods and seasons.
                                                                      $6.21                                      5                                                             0.4
 3    NMI – national meter identifier
                                                                                                                 0                                                             0.0
      The unique meter serial number for the property’s                                                                Jan 17 Apr 17         Jul 17 Oct 17 Jan 18

      address.
                                                                      Compare with other homes in your area
 4    Billing period                                                     2 people             3 people               Your home           4 people

      This area shows the billing period for the current bill.
 5    Read type
      Retailers can estimate how much electricity has been               827 kWh             1205 kWh                1338 kWh           1747 kWh
      used and bill accordingly. This may be noted by ‘e’ or          Average usage data supplied by the Australian Energy Regulator based on homes with no
      ‘estimate’. By law, retailers must do an actual read no         gas and no pool during summer. Visit www.energymadeeasy.gov.au for more information.

      less than once every 12 months, which may be noted              Your energy use in detail
      by ‘a’ or ‘actual’.                                         3
                                                                       Supply address                                              1 Green Street, Greenvale SA 5555
 6    Meter readings                                              4    NMI                                                                                         12345678910

      Many homes have more than one electricity meter,                 Supply period                                                          25 Oct 2017 to 23 Jan 2018
                                                                  5
                                                                       Reading type                                                           Actual read on 23 Jan 2018             Pay
      for example one for peak and the other for off-peak.                                                                                                                           If yo
                                                                       Tariff description                                                        Domestic light and power
      Refer to the meter number when checking the related                                                                                                                            call
                                                                       Meter no.        Days billed        Previous reading            Current reading                 Usage kWh     plan
      reading. A digital meter can record peak and off-peak       6
                                                                                                                                                                                     con
      so may show on the bill as the same meter number
                                                                       1039011                91                     01945                    02975           8             1030
                                                                  7    1160235                91                     02436                    02744                          308
      twice.                                                                                                                                                                         Cor
                                                                                                                                                                                     GP
 7    Billing days                                                     Usage and supply charges                                                                           Charge     or e
                                                                       Peak 25 Oct 2017 to 23 Jan 2018 91 days
      The number of days this bill covers. For households              First 997 kWh @ $0.3675                                                                           $366.40
                                                                                                                                                                                     Ple
                                                                                                             9                                                                       12 1
      that are billed quarterly, this will be around 91 days.          Next 33 kWh @ $0.3923                                                                              $12.95     info
 8    Consumption (usage)                                              Supply charge @ $0.8295                                                                            $75.16
                                                                       Controlled Load rate 25 Oct 2017 to 23 Jan 2018 91 days
      The total number of electricity units (kWh) used per             Usage 308 kWh @ $0.1925                                                                            $59.29
      meter.                                                           GST                                                                                                $51.38

 9    Tariff                                                           Total usage and supply charges                                                             10     $565.18

      The prices (per kWh) paid for electricity. Tariffs vary         Your next meter read is due between 23 Apr 2018 and 30 Apr 2018.
      by retailer and energy plan, and can reflect peak or            Please ensure easy access to your meter on these days.

      off-peak prices, stepped charges (as in this example),
      time of use or demand pricing.                                  Payment options                                          If you choose to pay using the credit card option, a 1%

10 Total due
                                                                      Save time by having your account paid                             Biller Code: 123456
      Amount of money owed for electricity supply and usage           automatically on the due date.                                    Ref: 1234 5678 9012 3456 78

      charges for the billing period and any other charges            Apply online at www.acme.com.au or                                BPAY® – Make this payment via internet or phon
      e.g. unpaid amounts from a previous bill.                       phone 1300 111 333 for an application form.                       banking.
                                                                                                                                        BPAY View® – Receive, view and pay this bill us
                                                                      Billpay Code: 1234                                                internet banking.
This bill is an example of what to look for. Your bill may look       Ref: 1234 5678 9012 3456 78                                       BPAY View® Registration No – Please use you
                                                                      Pay in person at any post office,                                 8 digit account number located on the front of yo
different and contain different information e.g. if your home         phone 13 18 16 or go to                                           remittance slip.
has a solar PV system, there will also be information about           www.postbillpay.com.au                                            BPAY View® Name – The name on your ACME
                                                                                                                                        account must match the name on your bank acc
the kWh exported.
For an example gas bill, visit sa.gov.au/energy/bills
Do your own home energy audit                   9

         Managing your energy bills
If you are having trouble managing your energy bills, help
is available.                                                      Working out the cause of a
Are you eligible for any concessions?                              higher than normal energy bill
Make sure you are not missing out on any concessions               • Is the meter reading recorded on your bill similar to
you may be eligible for – call the Concessions Hotline on            what is shown on your meter, and is it an actual or
1800 307 758 or go to sa.gov.au/concessions.                         estimated reading? See ‘Read type’ on page 8 for
                                                                     more information.
Ask your retailer for assistance
                                                                   • Have any additional fees or charges been included,
If your energy bills are getting on top of you, don’t ignore         e.g. a late payment fee, or an unpaid amount from
them. Contact your energy retailer to see how they can               a previous bill? If you believe there is a billing error,
help. It is important to tell your retailer if you are having        contact your retailer to discuss.
trouble paying because, by law, they are required to assist
you. This could include offering you a payment plan, joining       • Have any concessions you are eligible for been
their hardship program, suggesting energy saving activities          applied? If you have recently changed retailers or
or directing you to other services that can help.                    moved house, you must notify the Concessions
                                                                     Hotline on 1800 307 758 to ensure you keep
Spread your bill payments                                            receiving your concessions.
If you find paying a quarterly bill difficult to budget for, ask   • Did you start using a new appliance? Some
your energy retailer if you can pay monthly, fortnightly or          appliances use a lot more energy than expected.
even weekly to help manage your cash flow. Most energy
retailers in South Australia offer payment options.                • Are there more people living in your home?
                                                                     If additional people have stayed with you or you have
Get the best energy deal                                             a new family member, the power they use will add to
                                                                     your energy bill.
Use the Australian Government’s free energy price
comparison website, energymadeeasy.gov.au, or call                 • Have you moved house? Different houses use
1300 585 165 to check you are getting the best deal for              different amounts of energy. Building quality can
energy. To get the best results, use information from your           make a big difference. Big energy users, like heating
last four energy bills to make sure all seasons are included.        and cooling appliances and water heaters, may be
                                                                     more or less efficient in different homes.
                                                                   If you need help to understand the cause of your high
                                                                   bill, call the Energy Advisory Service on 8204 1888.

                                                                   Building, renovating or
                                                                   needing energy saving
                                                                   information?
                                                                   There are websites to help you make your home more
                                                                   energy efficient, and help you understand and manage
                                                                   your energy use and costs.
Dispute with your energy retailer?                                 yourhome.gov.au
If your retailer does not give you the help you need or you        The Australian Government’s Your Home website is
have a dispute you can’t resolve, contact Energy and Water         comprehensive guide to building, buying or renovating
Ombudsman South Australia (EWOSA) on 1800 665 565 or               a home.
visit their website at ewosa.com.au. EWOSA can investigate
and resolve disputes between customers and retailers.              Find out how you can create a comfortable home
                                                                   that has a lower impact on the environment, and is
Staying connected to energy, water and                             economical to run, healthier to live in and adaptable to
communications                                                     your changing needs.

The ConnectEd program offers community education and               sa.gov.au/energy
financial counselling assistance. Home energy assessments          The Government of South Australia’s website contains
are also available for eligible clients. See the back cover of     information to help you understand and reduce your
this book for further information and contact details.             home’s energy use. There are sections on saving
Get help from a financial counsellor                               energy at home, choosing energy efficient appliances,
                                                                   solar power for your home, concessions, and electrical,
You can get free advice from a financial counsellor by calling     gas and plumbing safety advice.
1800 007 007.
10 Do your own home energy audit

           Reading electricity and gas meters
Electricity and gas meters are used by your energy provider                                            Digital gas meters
to measure the energy you use. Knowing how to read a
                                                                                                       Digital gas meters, like the one
meter allows you to:
                                                                                                       pictured on the right, are also
• keep track of your home energy use as required                                                       known as metric meters. They
• check the meter reading on your bill is close to the                                                 record the amount of gas used
   actual reading.                                                                                     in cubic metres (m 3).
                                                                                                       Read the numbers from left
Digital electricity meters                                                                             to right. The black and white
• Read the number from left to right.                                                                  numbers are the numbers that
• If necessary, scroll through other                                                                   provide the reading. The red
  screens (like date and time) to get                                                                  numbers are for testing.
                                          Time
  to the reading. Look for numbers                                                                     Dial or clock face gas meters
  starting with:
                                                                                                       • These meters record the amount of gas used in cubic
  –– 03 or 003 for the peak
                                                                                                         feet (f t 3).
      electricity meter reading
  –– 07 or 007 for the off-peak
                                          Date                                                         • Read the first four dials from left to right.
      electricity meter reading                                                                        • Each dial revolves in the opposite direction to the next
• Homes with solar panels will have                                                                      one, e.g. anti-clockwise, clockwise etc.
  an import/export meter. Refer to                                                                     • Note the number the pointer has just passed, e.g. it if is
                                          Peak usage
  the manufacturer’s instruction                                                                         between 7 and 8, write down 7.
  manual or contact SA Power
  Networks to find out how to read                                                                     The below example provides a reading of 1,394 f t 3.
  this type of meter.
                                          Off-peak usage
• Some homes may have an                                                                                      1 Million       100 Thousand 10 Thousand               1 Thousand
  advanced digital meter or ‘smart                                                                            1 0 9                9 0 1               1 0 9             9 0 1
  meter’ installed. The readings and descriptions for these                                               2               8    8           2       2           8     8           2
  meters may be different to this guide. Contact your                                                     3               7    7           3       3           7     7           3
  energy retailer for help reading this type of meter and                                                     4 5 6                6 5 4               4 5 6             6 5 4
  tracking your energy use.

Dial or clock face electricity meters
                                                                                                       Below is an explanation of how to convert cubic metres and
• Read the dials from left to right, ignoring the dial marked
                                                                                                       or cubic feet into megajoules. Use the result to understand
  1/10 as it is only for testing.
                                                                                                       the energy use shown on your bill.
• Each dial revolves in a different direction from the one
  next to it e.g. anti-clockwise, then clockwise.
                                                                                                        Convert cubic meters (m 3) to megajoules (MJ)
• Always note the number the pointer has just passed e.g.
  if it is between 7 and 8, write down 7.                                                               Subtract previous reading 0800 – 0786 = 14 m 3
• If the pointer is directly over a number, underline that                                              from current reading
  number when writing it down.                                                                          Convert to MJ by                       14  m 3 x 1.0139 x 38.61 MJ/m 3
• If any of the underlined numbers are followed by an 8 or                                              multiplying the difference             = 548.05 MJ of gas used
  9, reduce the underlined number by one.                                                               by the pressure factor
                                                                                                        and heating value on
The below example provides a reading of 73,958 kWh.                                                     the bill

           10,000              1,000             100                 10                  1
           kWh                 kWh               kWh                 kWh                 kWh            Convert cubic feet ( f t 3) to megajoules (MJ)
                                                 1 0 9                                                  Subtract previous                      1394 – 1074 = 320  f t 3
                                             2               8
                               9 0 1         3               7       9 0 1                              reading from current
                           8            2        4 5 6           8               2                      reading
                           7             3                       7               3
           1 0 9               6 5 4                                 6 5 4               1 0 9          Convert to MJ by                       320   f t 3 x 1.0139 x 1.09 MJ/f t 3
       2               8                                                             2             8
       3               7                                                             3             7
                                                                                                        multiplying the difference             = 353.65  MJ of gas used
           4 5 6                                                                         4 5 6          by the pressure factor
                                                                                                        and heating value on
                               Pointer                                                   Pointer        the bill
           Pointer             is directly       Pointer             Pointer             is directly
           is past 7           over 4            is past 9           is past 5           over 8
Do your own home energy audit 11

        Using meter readings to monitor energy use
Electricity and gas meters record the total amount of                   the most obvious difference to your average daily energy
electricity and gas consumed over the life of the meter.                consumption. Changes to smaller energy consuming
To find out how much electricity or gas you have used over              appliances, such as washing clothes on a cold cycle and
a period of time, you can subtract an earlier reading from              hanging them on the line instead of using a clothes dryer,
the current reading.                                                    will take longer to show a difference.
You can use regular readings to keep track of how much                  If you have a gas heater, or gas water heater, use a gas
energy you are using and see how the energy saving                      meter diary to see if changes like keeping doors closed
changes you have made are affecting your energy use. You                when running your heater, using you heater for less time, or
can record your results in a simple meter diary and note any            taking shorter showers, have on your gas use.
changes you make. You could take readings weekly, or even               Remember, gas meters record in cubic feet or cubic meters,
daily, to see the impact of the changes you are making.                 however you are billed in megajoules (see page 10 for how
Changing the way you use high energy consuming                          to convert the measurements).
appliances, like reverse cycle air conditioners, will make

Example of an electricity meter diary
 Meter           Electricity      Date    Days          Average        Notes about appliances used and changes made
 reading         used since               between       daily use
                 last reading             readings
 24318  kWh     –                19/1     –             –             Start
 24443  kWh     125  kWh         24/1     5             25  kWh       School holidays – kids home most days using TV, computer, lots of
                                                                      washing and clothes drying. Used ducted refrigerated air con for
                                                                      approx 7 hours daily at 21oC.
 24545  kWh     102  kWh         30/1     6             17  kWh       Kids back to school so fewer appliances used during the day.
                                                                      Hot weather – ran air con for approx 3 hours in evening each day.
                                                                      Adjusted thermostat to 24oC.
 24578  kWh     33  kWh          2/2      3             11  kWh       Cooler weather so no air con needed. Big drop in use!
 24618  kWh     40  kWh          6/2      4             10  kWh       Still no air con. Hung washing outside instead of using dryer. No TV
                                                                      on school nights.
 24654 kWh      36 kWh           8/2      2             18 kWh        Warm nights – ran ducted refrigerated air con for approx 4 hours in
                                                                      evening at 24oC.

              To calculate the average daily energy use, divide the amount
              of energy used since the last reading by the number of days
              between readings.
              In this example: 125 ÷ 5 = 25 kWh/day

   Would you like to do a more detailed audit?
   Borrow a Home Energy Toolkit
   Home Energy Toolkits can be borrowed for free from most
   South Australian public libraries.
   The kit comes with a comprehensive home energy auditing manual,
   which lets you explore your home energy use in much more detail.
   Each toolkit contains a thermometer, compass, stopwatch and a power
   meter that can measure appliance energy use, running costs and
   greenhouse gas emissions.
   Call your library to check if they have a Home Energy Toolkit available.
   Go to sa.gov.au/energy/toolkit or call the Energy Advisory Service on
   8204 1888 for a list of participating libraries.
More energy information
Energy Saving Advice                                 Are you eligible for a concession?
The Energy Advisory Service offers free              Call the Concessions Hotline on 1800 307 758 or
independent information about saving energy in       visit sa.gov.au/concessions to find out if you can
your home.                                           get financial help with your energy bills.
See below for contact details.
                                                     Help to resolve a dispute with your energy
Staying connected to energy, water and               retailer
communications                                       Energy and Water Ombudsman South Australia
The ConnectEd program offers community               offers a free independent service to all South
education and financial counselling assistance.      Australian domestic and business customers, and
Home energy assessments are also available           can help resolve disputes with gas and electricity
for eligible clients. ConnectEd is funded by         retailers.
SA Government and delivered by community             Call 1800 665 565 or visit ewosa.com.au
organisations. To gain assistance call the phone
number for your local service.
                                                     Get your organisation involved to help
•   Adelaide Metro (inner north, west, and inner     others save energy
    south) – 08 8245 7100
                                                     The Energy Partners Program works with
•   Adelaide CBD, outer north, outer south and       organisations across the state to help South
    southern country SA – 1800 615 677               Australians manage their energy use and costs,
•   Northern country SA – 1300 067 777               and improve energy efficiency.
Visit connected.org.au for more information.         Visit the website at sa.gov.au/energypartners

Environmentally sustainable building,
buying or renovating homes
Your Home offers guidance for building, buying
or renovating a home. It shows how to create
a comfortable home with low impact on the
environment – economical to run, healthier to live
in and adaptable to your changing needs.
Visit the website at yourhome.gov.au

Contact the Energy Advisory Service for free energy saving advice.
Online: sa.gov.au/energy
Email: energyadvice@sa.gov.au
Phone: 8204 1888 or 1800 671 907* (*free call from fixed lines)

                                                                                                          June 2018
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