Eastbourne Guide for Disabled People 2 - thedms.co.uk
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Eastbourne Guide
for Disabled People
2019
CONTENTS INTRODUCTION
Page Page
Eastbourne Access Group _____________________________________ 1
Welcome to the Eastbourne Guide for Disabled People, published
Eastbourne Access Group 1
Introduction ________________________________________ 2
by the Eastbourne Access Group, a voluntary community
Introduction 2
Reporting Problems, Keeping Safe ______________________________ 3
group. We promote equality and inclusion for all and disability
Reporting Problems, Keeping Safe 3
Tourist Information Centre ____________________________________ 3
awareness. We want Eastbourne to be a disabled friendly town.
Tourist Information Centre 3
Getting Around
Getting About- Bus,
BusRail, Parking, Taxis, Wheelchairs and Scooters4____ 4-6 Eastbourne is a fine Victorian town built mostly on the level.
The Promenade, Waterfront, Harbour ____________________________ 6
Rail 4 Gentle ramps and slopes are used to overcome steps and stairs
Accessible Public Toilets _______________________________________ 7
Parking 4-5 where possible making Eastbourne more accessible although
Wheelchair Route Maps _______________________________________ 8-14
Taxis 5 some barriers do remain due to architectural limitations.
Hotel Accommodation ________________________________________ 15
Wheelchair Route Maps 5 We hope the information in this guide, on our website and
Parks and Gardens ________________________________________ 15
Wheelchairs and Scooters 5-6 Facebook page will make it easier for disabled people whether
Shopping, Banks, Post Office ___________________________________ 16
The Promenade, Waterfront, Harbour 6 they are residents or visitors, to enjoy Eastbourne to the full.
Theatres, Cinemas, Art Gallery _________________________________ 17
Accessible Public Toilets 7
On our website you will find:
Hearing and Visual Impairments, Dementia _______________________ 18
Hotel Accommodation 8
Accessible places to eat and visit in and around Eastbourne
Local Support Groups, Children & Young People ___________________ 19
Parks and Gardens 8 Disabled facilities in seafront hotels
Useful Contacts ________________________________________ 20-22
Wheelchair Route Maps 10-16 Blue Badge parking .......and much more.
Shopping, Banks, Post Office 17
Theatres, Cinemas, Art Gallery 18 Town Centre and Devonshire Quarter Redevelopments are
Hearing and Visual Impairments, Dementia 19 on-going through 2019 especially regarding the road, pathways
Contact details:
Eastbourne Access Group
Local Support Groups, Children & Young People
Useful Contacts
20
21-22
and shared areas. You can keep up to date with changes through
the local Councils’ and our websites and Facebook pages.
0781 0317 185
___________________________________________________ We are pleased to have been involved in discussions with these
plans as a member of Eastbourne Disability Involvement
info@eastbourneaccessgroup.org.uk
Group (EDIG), giving a voice to local disabled people.
www.eastbourneaccessgroup.org.uk
! Our events with The Beacon shopping centre supporting Purple
Tuesday and Disabled Access Day are encouraging local
businesses to ensure all customers enjoy a better experience.
They are helping to give disabled people the confidence in going
out and about trying new places knowing a warm welcome will
be given and staff have awareness training.
If you find this guide helpful please support us through
Eastbourne Local Lottery with every £1 ticket bought via our
Everyone can get involved by reviewing services they receive
either face to face, via feedback forms or use review websites. If
Good Causes page we receive 50p for our work and ensures we businesses are not told they cannot expect to improve and make
can keep publishing this Guide free of charge.
n D
changes. Pleasing a customer means a returning customer
www.eastbournelocallottery.co.uk
bringing back friends and family; everyone wins. Giving good
customer service and making small adjustments can make a big
difference to any customer’s journey.
1 2
REPORTING PROBLEMS GETTING AROUND
Buses
For dog fouling, overgrown vegetation, fallen trees, fly tipping, Eastbourne uses Stagecoach services. The circular routes 'Loop',
graffiti, use the free Report it, Eastbourne App for smart 1/1a and 'The Wave 99' services use accessible buses most of
phones or call Customer First 01323 410000. t the time. They accept Class 2 mobility scooters and powerchairs.
Owners are required to show they can safely manoeuvre onto a
Do you have trouble putting out your wheelie bin or recycle box? bus, a permit card is given to show drivers. Ring Stagecoach
There is an assisted collection service for disabled people. Disability Helpline 01227 812409 for details. Time table enquiries
Are there barriers preventing you accessing a service provider? Tel: 0871 2002233. Use Stagecoach Bus App, social media or
Call Customer First 01323 410000 or visit the Council Customer website to keep up to date. www.stagecoachbus.com.
Contact Centre, 1 Grove Road, Eastbourne BN21 4TW. The Wave 99 is the Hastings, Bexhill, Eastbourne service.
Brighton & Hove Buses Coaster 12, 12A, 12X & 13X to
For road and pavement problems contact East Sussex
Brighton and return. All accessible buses with ramps. For more
Highways Tel: 0345 60 80 193, report it online
information Tel: 01273 886200.
www.eastsussexhighways.com or use the Fixmystreet App for
Disabled Persons Bus Pass Tel: 03003 309471, you can get a
potholes, dropped kerbs, cross overs, blocked drains, etc.
form from your local library or online www.eastsussex.gov.uk.
KEEPING SAFE
Rail
Hate Crimes ring 999 if it is an emergency, report online at Southern Rail provides coaches with accessible toilets, marked
www.sussex.police.uk or ring 101. You can also report Hate with a wheelchair symbol on each train. Four spaces available for
Crimes at the local Citizen Advice Bureau 03444 111 444. wheelchairs and mobility scooters, shared with bicycles and child
SCAMS report fraud to Action Fraud 0300 123 2040 or online pushchairs. Maximum size of wheelchairs allowed is 700x1200mm,
www.actionfraud.police.uk. total weight 300kg. All local stations are accessible but use the
level crossing to cross the line at Hampden Park and at Polegate.
Use local businesses that are approved or checked by Trading If you need assistance, ring the Assisted Travel Line 0800 138
Standards: 1016 at least 24 hours prior to your journey. There are helpful
Checkatrade www.checkatrade.com
w travel guides, tips on the website www.southernrailway.com
Buy with Confidence www.buywithconfidence.gov.uk DDisabled Persons Railcard Tel: 0345 605 0525 or apply online.
______________________________________________
Car Parking
For further information about Eastbourne, contact the
Blue Badge holders may park for free with no time restriction in
Tourist Information Centre (TIC), Cornfield Road, BN21 4QA
the Council car parks, on-street pay and display bays, except in
Tel: 01323 415415. They can help with hotel accommodation,
spaces designated for other user’s resident / permit holders and
theatre bookings, events, places to visit, transport, etc.
on chevron-marked no-waiting and no-loading areas. On-street
Satellite TIC Office Royal Hippodrome Theatre, 108-112
disabled bays have no time limit, unless it is signed differently.
Seaside Rd, BN21 3PF.
Please ensure you read all road signage, markings and
TIC Seafront Office by Bandstand, Lower Parade, Grand
notices before parking and leaving your vehicle.
Parade, BN21 3AD. Open April to October, 7 days a week.
Winter opening Mon-Fri 9 am – 4 pm. Tel: 01323 410611.
Multi-storey car parks – The Beacon (free on Sundays), Junction
For a tourist guide to Eastbourne, either visit Tourist Information
Road and Trinity Place do charge Blue Badge holders.
Centre or www.visiteastbourne.com. P Pay particular attention to the vehicle height restriction
3!" " 4
Parking Information and Permits General enquiries Tel: 01273 Walking or Riding on Paths, Shared Areas and Roads
335500 or email parking.information@eastsussex.gov.uk. Register P Please remember pedestrians always have right of way so be
and apply for permits on line, using NSL Apply. prepared to slow down in your scooter, wheelchair or adapted cycle.
Eastbourne is getting more shared areas particularly within the new
Blue Badge Applications town centre area. Many people have hidden disabilities and will not
Contact Blue Badge Team for information and help with be aware of your presence even with an audible warning.
application. Email bluecarbadges@eastsussex.gov.uk. Apply online When buying or hiring a scooter or wheelchair make sure it suits
www.gov.uk. your needs. Before taking charge of your vehicle make sure you
know its capabilities, understand the controls and the steps needed
Eastbourne Taxis to keep it well maintained. You are allowed to travel a maximum 4
Call-a-cab Ltd 01323 746746. miles per hour on pavements. Insurance is advisable. If your
Eastbourne and Country 01323 720720. scooter has two speed settings it must be set not to exceed the
Sussex
S Cars 01323 726726. maximum speed permissible.ToTodrive driveon
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Wheelchair Transport Services 01323 400429, 07813 800 948 CClass 3 scooter that can travel at up to 8 mph and have front and
info@wtsplus.co.uk 6 vehicles; each take 1-4 wheelchairs + seats. rear lights, flashing indicators, mirror and a horn. Class 3’s must be
Adrian Attwater 07885 744725 up to 4 wheelchairs + seats. registered with DLVA. The Highway Code applies to scooters.
Motability Scheme for vehicles and scooters
See our Wheelchair Route maps indicating the safest way to
The Motability Scheme provides an affordable, worry-free way
travel on pavements in your wheelchair or scooter using dropped
for disabled people with higher rate mobility benefit to lease a
kerbs and pedestrian crossings are shown on the centre pages of
car, scooter or powered wheelchair. www.motability.co.uk.
this Guide. (Digital version available on our website).
THE SEAFRONT PROMENADE
Wheelchairs and Scooters This stretches from Holywell in the West to Langney Point in the
These can be hired or bought from mobility shops in the area: East. Ramps lead to the Lower Prom near the Pier, Bandstand
AB Mobility, 7a St Mary's Walk, Hailsham. 01323 849736 and Wish Tower. During the summer, the accessible Dotto Train
CareCo,
C Hilliers Garden Centre, Stone Cross. 01323 449380 runs the length of the Prom and on to the Harbour. There are
Clearwell Mobility, High Street, Polegate. 01323 484060 wooden beach pathways to high water mark at the Lifeguard
M&B Mobility Services, Tideswell Rd. 01323 721223/638046 Station and on both sides of the Bandstand. See page 7 for a list
Proctor
P Health Care, 8 Station Parade, E/b. 01323 417508 of accessible toilets. There are cafes and kiosks along the Prom.
Southern Mobility, 2a Cavendish Avenue, E/b. 01323 645067 Car parks at Wish Tower slopes, Treasure Island, Fisherman's
Weald Mobility, 330 Seaside, Eastbourne. 01323 431455 Green, Fort Fun, Prince William Parade plus on-street parking.
The Bandstand and Seafront TIC Office Tel:01323 410611.
Shopmobility, Rear exit Arndale Centre by Marks and Spencer, Some of the Prom is a shared cycle paths while other paths are
Tel: 01323 439585. Hires manual wheelchairs, scooters and marked with lanes dedicated for walkers or cyclists.
power chairs for those with limited mobility.
THE WATERFRONT and SOVEREIGN HARBOUR
The British Red Cross Mobility Aid Service Thalia House, 3
London Road, Bexhill TN39 3JT 01424 213583. Currently open Most of the harbour area is accessible by wheelchair. Large free
Mondays 10-1. Lend wheelchairs and equipment for a donation. car park, Blue Badge spaces. Accessible public toilet. Accessible
Will delivery to Eastbourne areas, charges apply, or you collect. walkways to and around the harbour, beach, lock-gates, bars and
restaurants, some with accessible toilets. Some of the paths are
East Sussex Wheelchair Service. Tel: 0333 003 5619 a
professional referral is required to access this service. shared cycleways. Sovereign Retail Park with shops, post office in
ASDA, petrol station and Boots chemist with midnight pharmacy.
5#" " 6
"$"
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ACCESSIBLE PUBLIC TOILETS KEY TO SYMBOLS
Eastbourne has many accessible public toilets shown on the Wheel chair route
Wheelchair Route maps (centre pages), plus those in the Controlled crossing with
tactile revolving cones
shopping centres, railway station and Waterfront in South Toilet for disabled persons
Harbour. Most are kept locked with a RADAR (National Key
Wheelchair Routes (controlled by radar key)
Post Office
Scheme) key. Keys can be purchased from Tourist Information Old Town School
Centre, Shopmobility, Council Office & some mobility shops. Parks and Gardens
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www.eastbournecommunitytoilets.accessibleeastbourne.net
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Accessible public toilets situated on the Seafront:
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Beachy Head, in the main car park.
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Holywell, on the lower Prom.
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Helen Gardens, at the rear of Pavilion.
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Bandstand, on both Middle and Lower Prom.
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Pier, under the Pier on the Lower Prom. PA
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Treasure Island Car Park, attached to the Bowling Pavilion.
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Fishermans Green, by the Tennis Courts.
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Prince William Parade, on Prom by the Waterworks.
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Hyde Gardens, beside Tourist Information Centre.
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WHEELCHAIR PATH
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EASTBOURNE
PIER
Wheelchair Routes
Please Note:
0 1/4 1/2 3/4 1 mile
The ongoing redevelopment of roads, pavements Town Centre
and bus lane in the Town Centre and Devonshire Quarter
have not been included on this map.
11 12
APPROX SCALE © Eastbourne Access Group
February 2019
CR END © Eastbourne Access Group
OSS GFISHER D February 2019
LEVE IN R I V E
M
KEY TO SYMBOLS L S WA K N
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Y A2 2 8 0 DI
P E
P A
VENUE
Wheel chair route LANGNEY
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SHOPPING
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Controlled crossing with CENTRE H ID E H N
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tactile revolving cones EASTBOURNE S OL LO W W A Y
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GOLFING PARK V B21
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Toilet for disabled persons 9 1
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A
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FO
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MINIATURE
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STEAM RAILWAY
Tourist Information
PE
Taxi rank
Surface Car Park R I S I N G
T H E
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Wheelchair Routes
0 1/4 1/2 3/4 1 mile Harbour & South Langney
APPROX SCALE LANGNEY POINT
13 14
HOTEL ACCOMMODATION MAIN SHOPPING CENTRES AND RETAIL PARKS
Eastbourne is well supplied with hotels and guesthouses, large
and small, but as is often the case, traditional architecture limits The Beacon. Town Centre under cover, accessible. New cinema
accessibility. Our website has a list of disabled facilities provided and restaurants opening in 2019. Accessible toilets & Changing
by some seafront hotels. The Tourist Information Centre Tel: Place in main square. Multi-storey car park with lifts. Charges
01323 415415 offers further help to find more accessible and apply. Shopmobility at rear exit, near Marks & Spencer.Chemi
Chemist.
disabled friendly accommodation such as dietary requirements,
ramp access, wet rooms, hearing loops etc. Alternatively search Sovereign Retail Park. Next to Harbour. Large free car park
www.visiteastbourne.com. It is your responsibility to check with with Blue Badge spaces. ASDA with post office, cafe, accessible
individual hotels if they can meet your needs and requirements. toilet, chemist. Boots has midnight pharmacy, other retail units
and petrol station.
PARKS AND GARDENS
Helen Gardens in King Edwards Parade. Play area, bowls, cafe, Langney Shopping Centre. (Being extended) Free car park
putting green. Accessible toilet by pavilion. Street Parking. with Blue Badge spaces. Accessible toilet by Kingfisher Pub.
Bank, chemist, Tesco, cafe and other shops. Community library.
Western Lawns King Edward's Parade. Leads up to the Wish Market on Tuesday and Saturdays. Petrol station adjacent.
Tower (Martello Tower). Large open space, used for public
events, restaurant (opening in 2019), RNLI Museum. Broadwater Way. Large free car park with Blue Badge spaces.
Small car park, blue badge spaces. Sainsbury's with cafe, chemist, Argos and accessible toilet. Also,
Currys/PC World, DFS Furniture and petrol station.
Gildredge Park Entrances in Dittons Road, Compton Place Road
and The Goffs. Bowls, cafe, tennis, play area, and a skate park. Admirals Retail Park. Lottbridge Drove. Large free car park,
Small car park at The Goffs entrance, otherwise street parking. Blue Badge spaces. Tesco, chemist, accessible toilet. Petrol
Public toilets not accessible for wheelchairs. station. Homebase accessible toilet. Several large retail units.
Motcombe Gardens Motcombe Road. Small quiet park with Hampden Park Retail Centre. All car parks have Blue Badge
pond. Bowls. Street parking only. spaces, Morrisons supermarket with cafe, toilet, petrol station.
Dunelm with cafe and toilets, B&Q, Aldi and other large stores.
Hampden Park Accessible paths through park and wooded
sections, level path round lake and play area. Accessible toilet by (Please beware parking time limits apply in many
cafe. Skate park, bowls, tennis, rugby club. Street parking only. of the car parks - please read the signs).
Princes Park Entrances Wartling Road, Channel View Road and There are many independent shops in Meads, Albert Parade, Old
Royal Parade. Lake, model boat club, bowls, splash pad, play Town, Enterprise Centre, Little Chelsea, Seaside, St Anthony's,
areas. Accessible level pathways around most of park. Large field. Langney Point, HampdenPark,
Park,Freshwater
FreshwaterSquare,
Square,etc.
etc.
Accessible toilet by Cafe. Street parking or Fort Fun car park.
BANKS AND BUILDING SOCIETIES
Shinewater Park Access from Larkspur Drive, Pigs Lane bridle These are mainly accessible with hearing loops. The majority are
path near The Mill or Edward Road BN23 8AS near Toby Carvery. situated in the Town Centre in Terminus Road and Cornfield Rd.
Large man-made lake, surfaced pathways, fishing, play area and
EASTBOURNE'S MAIN POST OFFICE
skate park. Street parking. The 14 mile Cuckoo Trail starts here.
Within WH Smiths, 110 Terminus Road, BN21 3AL. Accessible.
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15 16
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THEATRE, CINEMAS AND ART GALLERY HEARING IMPAIRMENT
Eastbourne Theatres Box Office Tel: 01323 412000. East Sussex Hearing Resource Centre, 8 St Leonards Road.
Eastbourne Theatres operate a free scheme for those who need BN21 3UH. Display of assistive devices, hearing loops, mobile
a carer to be with them at a show to assist them. Apply for service, lip reading and sign language classes, drop in, NHS
'Essential Companion Scheme' form at the box office. hearing aid battery replacement and maintenance, deafblind,
Congress Theatre. BN21 4JR. 15 Wheelchair spaces with seat deafened, etc. Awareness training. Tel: 01323 722505.
for Essential Companion. Lifts to all floors. Accessible Toilets. Hearing Link, 8 Saffrons Road, BN21 1DG offers a range of
Changing Places toilet opening this year. Blue Badge parking on services to help people adjust to and manage the challenges
road and adjacent car parks and Blue Badge Drop Off point. Loop that hearing loss can bring. Tel: 07526 123255.
System in all areas of auditorium, Infrared System with Hearing Loops. In difficult hearing situations like noisy places
headphones and neck loops available from Duty Manager. and trying to hear people behind security screens a hearing loop
Devonshire Park Theatre. BN21 4BW. 4 wheelchair spaces is a great help. Hearing Link's 'Lets Loop' campaign encourages
with seat for Essential Companion. Access from service road businesses to use them. Eastbourne's theatres, most banks,
beside theatre. 6 Blue Badge spaces in front of theatre or street churches, the station and some supermarkets are equipped.
parking. Loop System and Infrared System as above. Audio- Look out for the sign at the entrance or counter. When out and
description is available Friday evenings and Saturday Matinees. about always ask if there is a hearing loop and check it works!
Accessible toilet.
VISUALLY IMPAIRED PEOPLE (VIP)
Winter Garden - Closed for refurbishment re-opening 2020. Eastbourne Blind Society, 124 Longstone Road, BN22 8DA
Social activities and resource centre for VIPs. Display of aids
Royal Hippodrome Theatre. 2 wheelchair spaces. Accessible and equipment. Awareness Training. Tel: 01323 729511.
toilet. Loop audio system. Box Office Tel: 01323 802020. Carers East Sussex Library Service Large print, audio books and online
discount for members of Care for the Carers card scheme. services. Home library service. Tel: 0345 60 80 196.
The Eastbourne Talking Newspaper Association provide
The Bandstand. Concerts for all ages, accessible, toilets. Free
recorded extracts from local and Sunday newspapers and
carers ticket. Tickets from Seafront Office Tel: 01323 410611 or
magazines for VIPs. Tel: 01323 727273.
Tourist Information Centre. www.eastbournebandstand.co.uk
The Friends of Devonshire Park Theatre arrange audio-
Cinemas. Cineworld, The Beacon (opens Apr 19), The Curzon, description of plays on Friday nights and Saturday matinees.
Langney Road and Hailsham Pavilion. Cinema Exhibitor's Guide Dog and Assistance Dog Owners have the same right
Association Card allows people with disabilities to obtain a carer to services supplied by shops, banks, hotels, libraries, pubs, taxis
ticket. www.ceacard.co.uk. Helpline Tel: 01244 526016. and restaurants as everyone else - Equality Act 2010. A taxi
driver may have medical exemption for not carrying a dog.
The Birley Centre and College Theatre. Carlisle Road BN21
DEMENTIA
4JY. A contemporary performing arts centre. Ramp access, lift,
For people worried about or affected by dementia.
accessible toilet. Part of Eastbourne College. Box Office Tel: AAdult Health & Social Care Connect. Tel: 0345 60 80 191.
01323
0 452255.
Alzheimer’s Society. Sussex helpline Tel: 01403 213017.
Towner Art Gallery. BN21 4JJ. Next to Congress Theatre. Dementia Friends. www.dementiafriends.org.uk
Fully accessible, lift, cafe, accessible toilet. The cinema has Memory Lane Eastbourne. Tel: 07800 874361 social activities for
4 4wheelchair spaces on front row. Tel: 01323 434670. people with dementia and their carers to attend together.
E Eastbourne Dementia Action Alliance Tel: 01323 385285.
17 " 18
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(&"GR
OTHER LOCAL SUPPORT GROUPS UUSEFUL CONTACTS
Eastbourne Mencap. 113 Pevensey Road BN22 8AD Tel: 01323 Local Support
722034. Supporting local people with learning disabilities. ESCIS, East Sussex Community Information Service
Eastbourne MS Society. Tel: 07580 469300. 469300. website. Directory of leisure, hobbies, childcare, support groups,
E
Eastbourne Parkinson's Group. Tel: Secretary 01323 769599. disabilities, events, etc. Covering all ages. www.escis.org.uk
E.ESussex Branch MND Assoc email: smallwood.sue@sky.com. 1 Space a self-service directory. www.eastsussex1space.co.uk.
JPK Project. Church Street BN21 1HP Tel: 0843 289 3624. PossabilityPPeople. www.possabilitypeople.org.uk
P
Providing opportunities for people with learning disabilities. Cafe. A Sussex charity making more things possible for disabled &
SASBAH The Sussex Association for Spina Bifida and older people. Information and advice for disabled people,
w
Hydrocephalus. Tel: 01825 873045 www.sasbah.org.uk. families, friends and carers. Tel: 01424 234460.
Sussex Epilepsy. Tel: 07497 822055 www.epilepsysussex.com. Care and support services and advice. Tel: 01273 894040.
Eastbourne Wellbeing Centre. 6 Saffrons Road BN21 1DG Tel: Care for the Carers. 8 St Leonards Road, BN21 3UH.
01323 405330 Supporting people’s mental health and wellbeing. Tel: 01323 738390. Support, information, advice, newsletter for
S
Samaritans. 13 Bolton Road BN21 3JT. Tel: 01323 735555 or call unpaid carers in East Sussex. Carers alert/discount card.
for free on 116 123. Email jo@samaritans.org.
Benefits, East Sussex helpline. Tel: 0333 3440681.
Pegasus Card. If you have speech or communication East Sussex Credit Union Tel: 0300 303 3188. Not for profit
difficulties, registering for a Pegasus card could help you in an savings and loans co-operative. www.eastsussexcu.org.uk
emergency. The emergency services will know how best to BHT Eastbourne Advice. 8 St Leonard's Road, BN213UH. 3UH.Tel:
Tel:
communicate with you and your specific needs. Register online 0 01323 642615. Free specialist housing advice to people on
www.sussex.police.uk and search Pegasus card. possession action, homelessness, suitability of accommodation,
Autism Stress Alert card scheme Tel: 07476 418135. tenancy rights, disrepair and allocations policies.
CHILDREN, YOUNG PEOPLE AND FAMILIES FAMILIES Citizens Advice Bureau. Highlight House, 8 St Leonards Road,
I
Information for Families. Tel: 0345 60 80 192. Childcare, BN21 3UH Tel: 03444 111 444. www.eastbournecab.co.uk.
activities, support groups, i-go card; for 0-19 yrs. (25 SEND). Shaftesbury Centre. Milfoil Drive BN23 8BR Tel: 01323
Or search online www.eastsussex.gov.uk and www.escis.org.uk. 760654. Advice and counselling centre.
Amaze SENDIASS helpline Tel: 01273 772289 for impartial 'STEPS to stay independent'. 1 Grove Road, BN21 4TW.
advice and support up to 25 years old and their parents and Tel: 01323 436414. For 60+ and facing housing difficulties.
carers. eastsussex@amazebrighton.org.uk.
Single Point of Advice for Children Services 01323 464222. Eastbourne Foodbank. Tel: 01323 409925. Contact for
Children's Centres. Support families with under 5's Tel: 01323 agencies who can give foodbank vouchers and for your nearest
464340 for your nearest centre and services offered. distribution centre. Email admin@eastbourne.foodbank.org.uk.
East Sussex Young Carers. Tel: 0300 777 2011 support 5-18 NNow! Charity Group. Furniture Now 3 Courtlands Road, BN22
year olds who are caring for someone at home, parent or sibling. 8TR Tel: 01323 638000. Sells pre-owned furniture, not for profit
Embrace. Suite 1&2, The Undercroft, 20 Wharf Road, BN21 - low prices. Recliner armchairs, electric beds, mobility aids and
3AW. Tel: 01323 404775 supports special needs and disabled more. Training Now. 01323 887199 for unemployed and
children and young people, activities, clubs, outreach, advocacy. workshops to build confidence and skills.
Families for Autism. Supporting children and young people (Other unwanted furniture outlets run by local charities -
on the autistic spectrum and their families. Age UK, British Heart Foundation, St Wilfrid Hospice).
Email: lisa.davis@familiesforautism.com""""""
19 20Salvation Army. Rebourne Corner Day Services, 149 Langney PPublic and Local AuthoritySServices
Road, BN22 8AH. Tel: 01323 417149. Plus weekday activities, Adult Health & Social Care Connect. Tel: 0345 60 80 191. Helps
New to you Furniture and Care and Share clothing shops. those needing extra support to live as independently as possible.
Carers Assessments. Report abuse or neglect.
Keeping active East Sussex Fire and Rescue Service. Offer free Home Safety
Age Concern, Eastbourne. The Venton Centre, Junction Road checks, smoke detectors. Ring re eligibility Tel: 0800 1777 069.
BN21 3QY. Services for people aged 50 plus. Cafe, hairdresser, E Eastbourne Borough Council. 1 Grove Road BN21 4TL. Tel:
therapies, activities. Accessible toilets. Tel: 01323 638474. Customer First 01323 410000, customerfirst@eastbourne.gov.uk
Alice Croft House. BN21 4NE Tel: 01323 728157. Club for over Eastbourne Central Library. 1 Grove Road, BN21 4TL.
50's. Activities, classes, snooker, IT suite. Lift. Accessible toilet. Tel: 0345 60 80 196. Also in Hampden Park, Brodrick Close BN22
Chaseley Trust. Activate Gym for wheelchair users. Open to 9NQ. Accessible. Equal Access and Home Library Service. Large
l
local disabled people. Membership charges Tel: 01323 744200. print, audio, DVD and specialised books. Online services including
Community Wise. Ocklynge Road, BN21 1PY. Tel: 01323 eBooks and downloadable audio books. Community Libraries in Old
722924. Community services and activities. Community shop. Town, Langney Shopping Centre and Willingdon.
Defiant Sports Tel: 07887 755856 providing inclusive sports Police emergency 999. Non-emergency 101.
and activities in the community. Tourist Information Centre. Tel: 01323 415415. Cornfield Rd
Eastbourne Seniors Forum. A voice for over 50's, newsletter, BN21 4QA. Accommodation, theatre, places to visit, events, etc.
events, directory of leisure facilities. Tel: 01323 768868. Welbeing Wealden & Eastbourne Lifeline. 24-hour telephone
Eastbourne Wheels for All. Accessible cycling opportunities for response service for vulnerable people and other services to aid
people of all abilities and ages. Eastbourne Sports Park, Cross independent living. Tel: 01323 644422 www.welbeing.org.uk
Levels Way, BN21 2UF. Tel: 07881 282725 or 01273 482490.
East Sussex Age UK. Offer support to those in later life with Health Services
day services, information and advice. Tel: 01273 476704. Conquest (Hastings) Hospital. The Ridge, TN37 7RD.
Motcombe Swimming Pool. Old Town BN21 1PU Tel: 01323 Tel:01424
01424755255.
755255.
410748 accessible changing area, toilet, hoist into pool. DDrop-in Doctor Surgery. Eastbourne Rail Station BN21 3QJ
Sovereign Swimming Club. For disabled people. Sunday open 7 days a week 8am-8pm. Tel: 01323 726650.
afternoons at Motcombe Pool, accessible, hoist. 01323 484165. Eastbourne District Hospital. Kings Drive, BN21 2UD.
Sovereign Centre Swimming Pool. Royal Parade BN22 7LQ Tel:01323
01323417400.
417400.
Tel: 0845 2671200. Accessible changing area, toilet. Hoist into E Emergency Dental Service. Hailsham. Weekdays appointment
gala pool available on request. Level access into fun pool with line 6.30- 10.30 pm for appointments 7- 9 pm. Weekends/Bank
waves. Cafe and seating area. Holidays 1-5.30 pm appointments 2-4 pm. Tel: 01323 449170.
Sport Eastbourne. Tel: 01323 509859 Centres at Hampden HHealth in mind offers a free service and help if feeling stressed
P
Park, Cavendish, Shinewater and Sports Park. Classes and or down Tel: 0300 003 0130, www.healthinmind.org.uk.
activities for all ages and abilities. www.sporteastbourne.com Healthwatch, East Sussex. Want your views on health & social
care services. 0333 101 4007 www.healthwatcheastsussex.co.uk
Volunteering St Wilfrid's Hospice. 1 Broadwater Way, Eastbourne BN22 9PZ
Eastbourne Volunteers & Hub. The Labyrinth, Mark Lane Tel: 01323 434200. Cafe open to public every day.
BN21 4RJ Tel: 01323 381811. Volunteering and information on NHS 111 service for non-emergencies, medical advice
events, activities, local groups, charities. Eastbourne Voice. available. Free from landlines and mobile phones.
Possability People. Volunteering & employment support & Your Local Pharmacist can help you with your medication,
opportunities for disabled people. Tel: 07795 904179. repeat prescriptions, minor ailments, health checks, etc.
21
*("
* " 22
**"
"E
Eastbourne D
D local lottery
Support local good causes by playing the Eastbourne
Local Lottery. You could also win up to £25,000!
Tickets cost just £1 per week and 60% of all ticket sales goes
directly to good causes in Eastbourne. To find a cause that’s close
to your heart and start making a difference visit
www.eastbournelocallottery.co.uk
Eastbourne Shopmobility
…Accessibility for All
Available to hire for those with limited mobility You'll find us just outside the rear exit
due to a temporary or permanent disability: of The Beacon by Marks and Spencer.
• Manual Wheelchairs For more details:
• Scooters • Power Chairs Call: 01323 439585
Rediscover your independence and the pleasure
www.eastbourneshopmobility.org.uk
of being able to do your own shopping and
enjoy the delights of Eastbourne! eastbourneshopmob@btconnect.com
Published by The Eastbourne Access Group
This Guide is available in large print or digital format
on request, please call: 07810 317185
or email: info@eastbourneaccessgroup.org.uk
The information in this guide was correct at the time of publication.
Supported by Eastbourne Borough Council
Printed March 2019You can also read
