GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS

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GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
WELCOME TO
GREATER
BENDIGO
FOR NEW RESIDENTS
GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
ACKNOWLEDGEMENT
OF COUNTRY
The City of Greater Bendigo is on both Dja Dja Wurrung and
Taungurung Country.
The City acknowledges and extends its appreciation to the Dja Dja
Wurrung and Taungurung People, the Traditional Owners of this land.
The City pays its respects to leaders and Elder’s past, present and
emerging for they hold the memories, the traditions, the culture and
the hopes of all Dja Dja Wurrung and Taungurung Peoples.
We express our gratitude in the sharing of this land, our sorrow for the
personal, spiritual and cultural costs of that sharing, and our hope that
we may walk forward together in harmony and in the spirt of healing.
GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
CONTENTS
4 WELCOME TO THE CITY OF GREATER BENDIGO   21 GENERAL WASTE, ORGANICS & RECYCLING
5 REGIONAL OVERVIEW                        24 GETTING AROUND
8 YOUR COUNCILLORS                         25 HOME SUPPORT SERVICES
                                           26 LIBRARIES
9 SERVICES FOR YOU & YOUR FAMILY           27 PARKING
10 ANIMALS & PETS                          28 PARKS, PLAY SPACES & NATURAL RESERVES
11 ARTS & CULTURE                          31 PAYING YOUR RATES
14 BUILDING SERVICES                       32 ROADS & DRAINAGE
15 BUILDING ASSISTANCE                     33 STATUTORY PLANNING
16 CHILDREN & FAMILIES                     34 STRATEGIC PLANNING
17 CITY CENTRE EVENTS & ACTIVITIES         35 TOURISM & MAJOR EVENTS
18 COMMUNICATIONS                          37 VOLUNTEERING
19 COMMUNITY GRANTS                        37 YO BENDIGO (YOUTH SERVICES)
19 CUSTOMER REQUESTS
20 ENVIRONMENTAL SUSTAINABILITY            38 SERVICES CONTACT LIST
GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
WELCOME TO
THE CITY OF
GREATER BENDIGO

Dear resident,

Welcome to Greater Bendigo and thank you for choosing to make your home here. You
join a growing number of people who are discovering the many benefits of living and
working in our vibrant and progressive community.

Our many attributes include award-winning restaurants and cafes, a celebrated arts and
culture scene, a range of festivals and major events, Qantas flights to Sydney and beyond,
quality sport and recreation facilities, affordable housing, and beautiful heritage and
natural surrounds.

Through this booklet we are delighted to introduce the many services provided by the
City of Greater Bendigo.

We deliver many services to the community including maternal and child
health, immunisation, aged care, road, drainage and footpath construction and
maintenance, waste collection, The Capital and Ulumbarra theatres, Bendigo
Art Gallery and the Post Office Gallery, Visitor Information Centres, economic
development, parks and gardens maintenance, swimming pools and sports
grounds, and much more.

For more information about the many ways we serve our community and how
we can assist you, please visit our website at www.bendigo.vic.gov.au

If you have any questions, please contact one of our friendly Customer
Support staff by calling 5434 6000. They will be happy to help you.

I hope you enjoy getting to know your new community.

Sincerely,

Craig Niemann
Chief Executive Officer

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GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
REGIONAL
OVERVIEW
Greater Bendigo has played a
significant role in the history of
Australia as one of the country’s largest,
richest and important goldfields and now
as a major regional Victorian city.
The discovery of gold in the Bendigo Creek in 1851 sparked a
rush of people to the area, transforming a remote and quiet
valley into a prosperous and thriving city. While Bendigo owes
much of its bright future to the legacies provided by its rich
golden past, it has gone on to become one of Australia’s most
progressive and beautiful cities boasting a growing population
of more than 116,000 people and an enviable lifestyle for its
residents – in short it’s a great place to live, work, invest, play
and raise a family.

LOCATION AND WEATHER
Located north of the Great Dividing Range in the exact
geographic centre of Victoria, Bendigo enjoys a temperate
climate featuring dry summers, cool winters, sunny springs,
mild autumns and beautiful blue skies.

ACCESS                                                                BENDIGO
Bendigo is strategically placed with easy access to ports,
excellent road and rail infrastructure, and a recently upgraded
                                                                         MELBOURNE
airport. It is within a 100 minute drive or rail trip to central
Melbourne and a 90 minute drive to Melbourne Airport.
Bendigo is accessed by the Calder, McIvor, Midland, Loddon
Valley and Wimmera Highways.

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GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
LOCAL ECONOMY AND EMPLOYMENT
                                                                 Greater Bendigo’s economy continues to grow with the
                                                                 establishment of new businesses, the expansion of existing
                                                                 businesses and the relocation of others to our city. Greater
                                                                 Bendigo offers a strong labour force across a diverse and
                                                                 productive industry and professional base.
                                                                 Education and training, health, retail and the manufacturing
                                                                 sector employ half of the region’s workforce. Bendigo is also
                                                                 a major regional finance centre and home to the national
                                                                 headquarters of the Bendigo and Adelaide Bank, Australia’s
                                                                 leading regional bank, and the Rural Finance Corporation.
                                                                 Bendigo is the major service centre for surrounding towns
                                                                 and has a catchment population in excess of 165,000 people
                                                                 located within a 45 minute radius of its city centre. It also
                                                                 serves populations in northern Victoria and southern New
HOUSING                                                          South Wales as a major centre for health, government and a
Bendigo has some of the finest examples of Victorian             range of specialised services.
architecture in the country and has a superb range of housing,   There are over 8,200 registered businesses across Greater
from quaint miner’s cottages, to large turn-of-the-century       Bendigo with 97 per cent of these businesses employing fewer
homes and modern contemporary houses. On average,                than 20 staff.
Bendigo’s housing costs considerably less than Melbourne’s.
Wherever you are in Bendigo, you are only a walk or a short
drive away from the centre of town.                              EDUCATION
                                                                 Bendigo offers a full range of higher education facilities and
                                                                 course options through La Trobe University Bendigo and
HEALTH AND WELLBEING SERVICES                                    Bendigo TAFE. In addition, Bendigo boasts a number of
Bendigo is home to the largest regional public hospital in       private and public secondary schools, including Bendigo
Victoria, as well as a private hospital and day surgery and      Senior Secondary College (Victoria’s biggest VCE college) and
boasts an abundance of allied health and wellbeing providers,    a large number of primary schools, pre-schools and child care
and various medical training facilities.                         facilities.

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GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
LIVEABILITY
Greater Bendigo offers a fantastic regional lifestyle with a great   As a major service centre, Bendigo offers a comprehensive
climate, clean air, quality water and no noise pollution. It is a    selection of leading retail centres, strip shopping, weekend
lifestyle that makes you time-rich, so you can spend more time       markets and other shopping venues. Bendigo’s major retailers
with your family or pursue other recreational activities.            and its many specialty shops offer an excellent choice and
Bendigo is celebrated for its arts and culture offerings, with       range of goods.
attractions including the renowned Bendigo Art Gallery, The          Greater Bendigo offers an enviable lifestyle, the
Capital and Ulumbarra theatres, Bendigo Pottery, Central             people are warm and welcoming, and the
Deborah Gold Mine and Golden Dragon Museum.                          unique combination of businesses,
Bendigo hosts a range of great events including the annual           recreational and cultural attractions
Bendigo Easter Festival - Australia’s oldest ongoing festival,       combine to make it a great
the Australian Sheep and Wool Show, Groovin the Moo music            place to live, work, play,
festival and the Summer in the Parks program that attract            visit and do business.
people to the region and provide entertainment for residents.
Greater Bendigo has a long and proud sporting heritage and
has some of the best sport and recreational facilities available
in regional Victoria. The grand parks, lakes and tranquil
bushland areas feature a network of hundreds of kilometres
of shared walking and cycling tracks that offer a quiet
escape for jogging, cycling or walking.
The region is well known for its excellent
wineries, restaurants, cafes and
great pubs.

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GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
YOUR
COUNCILLORS                                                                                  Pictured L-R: Deputy Mayor Cr Andrea Metcalf, Cr Vaughan Williams,
                                                                                            Cr Julie Sloan, Cr Greg Penna, Mayor Cr Jennifer Alden, Cr Dave Fagg,
                                                                                                  Cr Margaret O’Rourke, Cr Rod Fyffe OAM and Cr Matthew Evans.

The Greater Bendigo City Council comprises nine Councillors
who are elected by the community every four years to represent
the interests of all residents and ratepayers in the municipality.
The next Council elections will be in 2020.                                                                                                Elmore

More information on the role of Councillors can be found online                                           WHIPSTICK WARD
at www.bendigo.vic.gov.au/councillors                                                       Raywood

                                                                                                Neilborough

COUNCIL WARDS                                                                          Sebastian
                                                                                                                            Goornong

Lockwood Ward
                                                                                                               Huntly
            Mayor Cr Jennifer Alden
                                                                                                                                                 Bendigo
            Phone: 4408 6695                                                   Myers Flat
                                                                                                   Eaglehawk

                                                                                                      Epsom
            Email: j.alden@bendigo.vic.gov.au                        Marong
                                                                                 Maiden
                                                                                  Gully
            Cr Rod Fyffe OAM
                                                                              Golden Square              Flora Hill
            Phone: 4408 6688                                                                                      Strathfieldsaye
                                                                                                                                       Axedale

            Email: r.fyffe@bendigo.vic.gov.au                     LOCKWOOD WARD
                                                                                  Kangaroo Flat
                                                                                              Mandurang
            Cr Vaughan Williams                                      Lockwood                                                             EPPALOCK WARD
            Phone: 4408 6696                                                                                                                                         Costerfield

            Email: v.williams@bendigo.vic.gov.au                              Ravenswood
                                                                                                                                                         Heathcote
Localities include: Big Hill, Golden Gully, Golden Square,
Harcourt North, Kangaroo Flat, Leichardt, Lockwood, Lockwood
South, Maiden Gully, Mandurang, Mandurang South, Marong,                                                                                           Mia Mia
Myers Flat, Quarry Hill, Ravenswood, Sailors Gully, Sedgwick,
                                                                                                                                             Redesdale
Shelbourne, Spring Gully, West Bendigo and Wilsons Hill.

Whipstick Ward
            Deputy Mayor Cr Andrea Metcalf                                      Eppalock Ward
            Phone: 4408 6697                                                                        Cr Margaret O’Rourke
            Email: a.metcalf@bendigo.vic.gov.au                                                     Phone: 4408 6692
            Cr Dave Fagg                                                                            Email: m.orourke@bendigo.vic.gov.au
            Phone: 4408 6698                                                                        Cr Greg Penna
            Email: d.fagg@bendigo.vic.gov.au                                                        Phone: 4408 6690
            Cr Julie Sloan                                                                          Email: g.penna@bendigo.vic.gov.au
            Phone: 4408 6689                                                                        Cr Matthew Evans
            Email: j.sloan@bendigo.vic.gov.au                                                       Phone: 4408 6694
Localities include: Ascot, Avonmore, Bagshot, Bagshot North,                                        Email: m.evans@bendigo.vic.gov.au
Barnadown, Bendigo, California Gully, Drummartin, Eaglehawk,                    Localities include: Argyle, Axe Creek, Axedale, Bendigo,
Eaglehawk North, East Bendigo, Elmore, Epsom, Fosterville,                      Costerfield, Derrinal, East Bendigo, Emu Creek, Eppalock, Flora
Goornong, Hunter, Huntly, Huntly North, Ironbark, Jackass Flat,                 Hill, Heathcote, Junortoun, Kennington, Kimbolton, Knowsley,
Kamarooka, Long Gully, Neilborough, North Bendigo, Raywood,                     Ladys Pass, Longlea, Lyal, Mia Mia, Mount Camel, Myrtle Creek,
Sebastian, Wellsford, Whipstick, White Hills and Woodvale.                      Redcastle, Redesdale, Strathdale, Strathfieldsaye and Tooleen.

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GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
SERVICES
FOR YOU &
YOUR FAMILY
The City of Greater Bendigo provides a range of
services for the community, including waste, organic
and recycling collections, road, drainage and footpath
construction and maintenance, building and planning
advice, immunisation, maternal and child health, aged care,
swimming pools, sports grounds, and maintenance of parks,
gardens and recreation facilities.
Our friendly Customer Service staff are available to answer your
questions at our Customer Service Centres in Bendigo and Heathcote,
by calling 5434 6000 or emailing requests@bendigo.vic.gov.au

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GREATER BENDIGO WELCOME TO - FOR NEW RESIDENTS
ANIMALS
& PETS
The City takes responsible
pet ownership seriously, so it’s
important for residents to find
out what your obligations and
responsibilities are as a pet owner.

ANIMAL POUND AND SHELTER
BARC – Bendigo Animal Relief Centre
Address: Piper Lane, East Bendigo, near to the
Bendigo Airport
Opening hours: Monday to Saturday, 10am–4pm. Sunday
and public holidays, 10am–12noon
Phone: 5441 2209
www.bendigoanimalreliefcentre.com.au

CAT CURFEW
Owners must ensure their cat remains inside at night, as it
is an offence for a cat to be outside the owner’s premises
between sunset and sunrise.

DEAD ANIMAL REMOVAL
The City is responsible for removing dead animals from
Council-owned roads and public areas. Contact the City to
report a dead animal on a road or in a public area.

DOG AND CAT OWNERSHIP
                                                                 LIMITS ON THE NUMBER OF ANIMALS
Dog and cat owners can be prosecuted and/or fined if they:
                                                                 A permit from the City is required to keep more than two dogs
• Fail to register and microchip their dog or cat
                                                                 and two cats at a residential property.
• Do not keep their dog under effective control or allow it to
  wander
• Own a dog that has rushed aggressively at a person, or         PET REGISTRATION
  attacked another animal or a person                            All dogs and cats aged over three months must be registered
• Allow their animal to become a nuisance (i.e. through          and microchipped. Registration renewals are sent out in
  consistent barking)                                            January and are due by April 10 each year. Registration tags
• Allow their dog to enter a dog-free zone, which includes       must be attached to collars at all times.
  Crusoe Reservoir and No. 7 Park, and the playing surface at    For more information about pet registration or transferring
  the Queen Elizabeth Oval                                       ownership visit www.bendigo.vic.gov.au/animals

INJURED ANIMALS                                                  PLACES TO EXERCISE YOUR DOG
Injured or wandering domestic animals on roads or in public      To find out where to exercise your dog, including dedicated
areas should be reported to the City.                            dog parks, please go to www.bendigo.vic.gov.au/walkthedog

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ARTS &
CULTURE

BENDIGO VENUES & EVENTS                                          Theatre rises majestically from what was once the Sandhurst
                                                                 Gaol. The theatre is a redevelopment of the gaol, which
Bendigo Venues & Events nurtures, develops, presents and
                                                                 operated from 1863 until 2006. Today, you walk into an
celebrates performing arts and culture for Bendigo and central
                                                                 extraordinary arts and community facility and events venue
Victorian communities. The City manages and maintains some
                                                                 that cleverly fuses heritage-listed penitentiary architecture
of the city’s most important and historic venues including:
                                                                 from the 1860s and contemporary design. Red brick guard
The Capital, Bendigo Bank Theatre, The Engine Room, Dudley
                                                                 towers and an imposing granite facade frame the new
House, Ulumbarra Theatre, Strategem Studio and Bendigo
                                                                 entrance. Inside, the box office is housed in a repurposed
Town Hall.
                                                                 cell block. Visit Ulumbarra to take in a performance by major
Bendigo Venues & Events programs promote, co-produce             national and international performing artists and touring
and present a wide range of arts and entertainment, festivals,   companies, join a guided tour, experience Cell 26 or hold your
functions and events. Our team also supports Bendigo’s           own event.
arts and cultural development through carefully-managed
practice, projects and community partnerships. Annual
attendances reach close to 200,000 across our venues.            THE CAPITAL
In 2016, we supported the establishment of the Ulumbarra         Bendigo’s popular music, theatre and performance venue
Foundation; the region’s only charitable organisation            hosts over 200 performances of opera, drama, orchestras,
dedicated to supporting the performing arts in Bendigo and       popular music and many exhibitions each year. The Capital
central Victoria. In January 2018, the Arena Theatre Company     is a grand National Trust-listed, Victorian-era building with
relocated from Melbourne to Bendigo and became our first         ornately decorated interiors. It was built with gold rush wealth
company-in-residence at The Engine Room.                         as a Masonic Hall, although these days it’s theatre lovers who
                                                                 enter through its towering Corinthian columns. Take your seat
Bendigo Venues & Events annual program is launched late          in the magnificent first-floor Capital Theatre auditorium for a
November/early December every year. Annual subscriptions         performance by a local or international act, including popular
are placed on sale at this time, offering access to premium      Australian musicians, touring orchestras, divas and quartets,
seating and discounted ticketing to a wide range of quality      comedy and cabaret, kids’ entertainers, dance, theatre and
performances. To keep up-to-date with performances at all        spectacle. If you are visiting for a smaller concert, more
venues visit www.gotix.com.au                                    intimate performance or event, head downstairs to the elegant
Box office hours: Monday to Friday, 9am–5pm and one hour         Banquet Room or Bendigo Bank Theatre.
before scheduled performances
Email: gotix@bendigo.vic.gov.au                                  THE ENGINE ROOM
Phone: 5434 6100                                                 Take a seat in the Engine Room and expect the unexpected
www.gotix.com.au                                                 – intimate, edgy and topical dramas, new pieces and
                                                                 reinterpretations of old favourites. Its calendar also features
                                                                 musical performances, comedy and dance. This ‘black box’
ULUMBARRA THEATRE                                                theatre is in an historic old fire station building located at the
Meaning ‘gather together’ or ‘meeting place’ in the language     top of Bendigo’s View Street arts precinct. The Engine Room is
of the local Dja Dja Wurrung people, Bendigo’s Ulumbarra         a venue for the popular annual Bendigo Writers Festival.

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DUDLEY HOUSE                                                         During the height of the gold rush Bendigo’s civic leaders
                                                                     decided that the appearance of the municipal building did
Dudley House is a community gallery, function and event
                                                                     not reflect the wealth and splendour of Bendigo’s ‘golden age’.
space. It overlooks the Queen Elizabeth Oval and is perched
                                                                     Local architect W.C Vahland was commissioned to redevelop
at the highest point of the View Street arts precinct, above The
                                                                     the Town Hall and came up with a masterpiece that helped to
Capital and Bendigo Art Gallery.
                                                                     secure his place as one of the city’s most revered architects. In
The red brick building is one of the earliest and most intact        2003 Bendigo Town Hall was returned to the elegance and
1850s buildings remaining in central Bendigo. Like all               beauty of its 19th century heritage after an extensive
government buildings of this era, its exterior is modest unlike      restoration and renovation program, including
the opulent styles of later decades. It was originally built as a    plasterworks, murals and gold leaf worked
residence for the district surveyor, who designed the Bendigo        by skilled artists and artisans.
street layout that we still use to this day.
Call in to Dudley House to see the latest in its program of visual
art exhibitions showcasing local and emerging artistic talent.
For information about our art programs, please email arts.
info@bendigo.vic.gov.au or follow us at
www.facebook.com/BendigoCreativeCommunities

THE BENDIGO TOWN HALL
This classic building in the heart of Bendigo is one of
the city’s greatest architectural achievements
from the late 19th century. Its decorative
interiors are adorned with 22 carat
gold leaf and reflect the history
of a city built on gold.

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Become a Bendigo Art Gallery member, connect on Facebook
                                                                  and Instagram, or sign up for the gallery’s e-newsletter to keep
                                                                  up-to-date with what’s happening.
                                                                  Opening hours: 10am–5pm, seven days a week, including
                                                                  public holidays (closed Christmas Day).
                                                                  Cost: Admission fee by donation, additional fees may apply for
                                                                  temporary exhibitions
                                                                  Email: bendigoartgallery@bendigo.vic.gov.au
BENDIGO ART GALLERY                                               Phone: 5434 6088
Established in 1887, Bendigo Art Gallery is renowned for its      www.bendigoartgallery.com.au
outstanding collection of contemporary Australian art as
well as a substantial collection of 19th and early 20th century
Australian and European works. The gallery has cemented its
                                                                  POST OFFICE GALLERY
reputation for presenting innovative national and international   The Post Office Gallery is located inside the Bendigo Visitor
exhibitions alongside a dynamic and varied suite of programs      Centre (formerly the historic Bendigo Post Office) in Pall Mall.
and events.                                                       With a changing annual exhibition program, the Post Office
                                                                  Gallery makes possible a continual exploration of the region’s
The Gallery Shop has a range of merchandise, including
                                                                  heritage whilst also ensuring operational sustainability,
jewellery, books, cards and items produced by locally-based
                                                                  broad engagement, and strong and ongoing community
artisans, children’s products, gifts and more. The Gallery Café
                                                                  involvement.
overlooks historic Rosalind Park and offers a seasonal menu
and local wines.                                                  Open hours: 9am–5pm, except Christmas Day.

                                                                                                                             13
BUILDING
SERVICES

The City’s Building Services team ensures building safety within the municipality
meets Council’s statutory obligations by ensuring compliance with building legislation
and regulations.
Services provided for residential and commercial building      HERITAGE ADVICE
projects include:
                                                               The City’s Heritage Advisors provide free advice and
• Advice on essential safety measures, smoke alarm location    assistance regarding the preservation and restoration of
  and swimming pool fencing                                    heritage buildings.
• General building enquiries                                   To make an appointment, please contact the
• Resolution of works undertaken without building permits      Strategic Planning unit on 5434 6000 or email
• Permits for Temporary Structures and Places of Public        planningenquiries@bendigo.vic.gov.au
  Entertainment
• Report and consent for demolitions and other consent         HERITAGE RESTORATION LOAN SCHEME
  (primarily domestic variations) under the building
  regulations                                                  Financial help is available for all buildings listed as having
                                                               local, state or regional heritage significance, or which fall
• Report and consent for buildings in a flood overlay zone     within the municipality’s designated heritage precincts.
                                                               This provides incentives for the preservation of historically
BUILDING PERMITS                                               significant places. The scheme offers a no-interest loan to
                                                               cover half the cost of the project, repayable over a five year
A building permit is required before undertaking almost any    period in equal instalments. Eligibility criteria are available on
building or demolition work. The City does not issue general   our website at www.bendigo.vic.gov.au/heritageloans
building permits. These can be provided by private building
surveyors operating anywhere within Victoria. There are a
number of building surveying companies based in and around     NATIVE VEGETATION REMOVAL
the municipality.                                              The removal of native vegetation including trees, grasses and
                                                               shrubs may require a planning permit. For further information
                                                               please contact the Statutory Planning unit on 5434 6355.

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BUSINESS
ASSISTANCE
Home to over 7,900 businesses,
the City works to develop a
prosperous local economy and to
strengthen business’ capabilities
through engagement, investment
and industry development projects.
The City’s Business Services and Economic Development unit
facilitates growth through various initiatives, Victorian and
Australian Government business development programs, and
partnership programs. They also work with both new and
existing businesses and industries, Victorian and Australian
Governments, and neighbouring municipalities on business
retention, industry sector growth initiatives, employment
creation and the attraction of new investment projects to
the region.
The City supports local business with a variety of free and
unbiased services and initiatives. A number of publications,
initiatives and programs have been developed and are
available to local business. For more information email
bhd@bendigo.vic.gov.au, phone 5434 6000 or visit
www.bendigo.vic.gov.au/business

BENDIGO AIRPORT
Bendigo Airport is a CASA-registered airport that is owned
and operated by the City. Bendigo Airport provides
connectivity, employment and emergency services to our
community. It offers access to a range of commercial and light
aircraft operations, including passenger flights, emergency      BENDIGO LIVESTOCK EXCHANGE
services, flight training, and recreational, corporate and       The Bendigo Livestock Exchange is a fully accredited livestock
charter operations.                                              exchange contributing annually to the Bendigo economy.
Qantas flights between Bendigo and Sydney depart seven           As one of the largest sheep and lamb selling centres in Victoria,
days a week. For more information and to book, visit             the exchange is the central selling point for farmers and
www.qantas.com                                                   livestock brokers to buy and sell sheep and cattle from both
Bendigo Airport currently has 36 hangars on site and 76 car      Victoria and interstate. Facilities include a canteen, truck wash,
parking spaces, as well as Bendigo Aviation Services, Bendigo    live weight scales and ring selling for cattle.
Flying Club, RMIT Flight Training, Air Ambulance Victoria        Address: Wallenjoe Road, Huntly
Helicopter and Emergency Medical Services.
                                                                 Email: livestockexchange@bendigo.vic.gov.au
For more information visit www.bendigo.vic.gov.au/airport        Phone: 5448 8111

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CHILDREN
& FAMILIES

EARLY LEARNING CENTRES                                           MATERNAL AND CHILD HEALTH
The City’s early learning centres are fully assessed and rated   The City’s Maternal and Child Health service is free and
under the Department of Education and Early Childhood            available to all parents and carers with children from birth to
Development National Quality Framework.                          school age.
The centres operate 50 weeks a year – closing over the           The City’s eight Maternal and Child Health centres offer:
Christmas period and for public holidays.                        • Child growth and development assessments
Annie Galvin Early Learning Centre                               • Referrals to other health agencies
Address: 2 Gladstone Street, Bendigo                             • Health and early parenting information
Opening hours: Monday to Friday, 7am–6pm                         • Links to community resources
Phone: 5441 2307                                                 • New parents’ groups
Helen Jessen Early Learning Centre                               To make an appointment, contact the City’s Early Years staff
Address: 145 Crook Street, Kennington                            on 4408 6590.
Opening hours: Monday to Friday, 7am–6pm
Phone: 5443 5868                                                 SHARPS
Further information on child care centres and vacancies can      A sharps collection service is located at Bendigo Community
be found at the Department of Education and Training My          Health Services (BCHS), at the Hopetoun Street entrance in
Child website at www.childcarefinder.gov.au                      central Bendigo.
                                                                 When taking in your full container, please place in the
IMMUNISATION                                                     yellow large sharps container chute at the BCHS Hopetoun
                                                                 Street entrance and then walk through to BCHS reception
Immunisation is a free service provided by the City to           to collect an empty container. BCHS is also happy to assist
protect the health and wellbeing of the general population.      with providing information or any necessary appointments in
Immunisation is a simple and effective way of protecting the     relation to your chronic disease.
community from serious diseases. Immunisations are delivered
in accordance with the National Immunisation Program.
The City offers a number of community immunisation
sessions from the Strathdale Community Centre, 155 Crook
Street, Strathdale. Please visit www.bendigo.vic.gov.au/
immunisation to find session times and locations.

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CITY CENTRE
EVENTS & ACTIVITIES
If you are planning an event or activity and
would like to enquire about utilising any of the
public spaces in the Bendigo city centre, please
call our Customer Service Centre on 5434 6000
for advice and/or assistance.
The most popular spaces in the Bendigo city centre for events and
activities are the Hargreaves Mall, Dai Gum San and Rosalind Park.
We can assist you with booking the spaces, obtaining relevant approvals
and permits, and may have some equipment available for you to use
depending on your event/activity and the space you are booking.

                                                                          17
COMMUNICATIONS
The City is committed to keeping our                               COMMUNITY PLANNING
community informed.                                                A community plan is a document that sets out the aspirations
                                                                   and priorities of a community.
To keep up-to-date with the latest information, visit the City’s   Community plans bring people together to work on agreed
website, follow our social media channels or sign up to receive    activities and projects. Greater Bendigo’s small towns and a
our weekly e-newsletter.                                           number of neighbourhoods (suburbs) have been encouraged
Advertisements are also placed in the Bendigo Advertiser and       and assisted by the City to develop and revise community
the City’s publication GB Magazine is delivered to every home      plans that present their community’s priorities.
in Greater Bendigo three times a year.                             The City consults with community members to prepare
Media releases are published online as soon as they are sent       a community plan. For this reason, community plans are
to media outlets.                                                  important because they are used as reference points and
                                                                   sources of advice to Council and other organisations. They
                                                                   also assist organisations to decide where funding is needed.

                                                                   LET’S TALK GREATER BENDIGO
                                                                   The City provides numerous opportunities for community
                                                                   members to have their say on issues that are important
                                                                   to them. These opportunities include workshops, forums,
                                                                   listening posts and surveys.
                                                                   Councillors and staff are committed to engaging with the
                                                                   community and making it easier for people to have their say,
                                                                   particularly online. Community engagement opportunities are
                                                                   advertised in newspapers and on social media.
                                                                   You can also join the conversation online. Let’s Talk Greater
                                                                   Bendigo is the City’s online engagement platform, where all
                                                                   opportunities for community consultation are placed. Visit
                                                                   www.letstalkgreaterbendigo.com.au

                                                                         To sign up to receive our e-newsletter or read
                                                                         the latest copy of GB Magazine visit
                                                                         www.bendigo.vic.gov.au/gbmagazine
                                                                             facebook.com/CityofGreaterBendigo
                                                                             twitter.com/GreaterBendigo
                                                                             youtube.com/CityofGreaterBendigo
                                                                             instagram.com/CityofGreaterBendigo

   18
COMMUNITY
GRANTS
The City’s Community Grants program provides
opportunities for applicants to develop projects that
complement the key goals of the Greater Bendigo
Community Plan, which are:
• Lead and govern for all
• Wellbeing and fairness
• Strengthening the economy
• Presentation and managing growth
• Environmental sustainability
• Embracing our culture and heritage

AVAILABLE GRANTS
• Small grants (up to $3,000) are open all year subject to
  available funding
• Medium grants (up to $10,000) open July, November
   and March
• Community Group Essentials grants (up to $3,000) are
   open all year subject to available funding
• Bendigo Town Hall Community Use
  Subsidy Program is open all year
For more information visit
www.bendigo.vic.gov.au/grants

                                                              CUSTOMER
                                                              REQUESTS
                                                              Customer Service Centres are located in Bendigo
                                                              and Heathcote. Customer Support staff are
                                                              available to assist with your enquiry, request
                                                              or payment during the hours of 8.30am–5pm,
                                                              Monday to Friday (the Heathcote office closes
                                                              from 12.30pm–1.30pm daily).
                                                              Requests can be lodged in person at the
                                                              Customer Service Centres or by letter, telephone,
                                                              email or webchat.
                                                              Bendigo
                                                              Address: Hopetoun Street, Bendigo
                                                              Phone: 5434 6000
                                                              Email: requests@bendigo.vic.gov.au
                                                              Webchat: www.bendigo.vic.gov.au
                                                              Heathcote
                                                              Address: High Street, Heathcote
                                                              Phone: 5434 6000
                                                              Email: requests@bendigo.vic.gov.au
                                                              Webchat: www.bendigo.vic.gov.au

                                                                                                           19
ENVIRONMENTAL
SUSTAINABILITY
The City’s vision is to be the world’s most
liveable community. As a city within a                               FIRE PREVENTION
forest, we face a unique set of challenges                           You must clear your property of fire hazards
                                                                     before the start of the Fire Danger Period and
including changing climate.                                          maintain it throughout. For advice on how to plan and prepare
                                                                     for bushfires, visit the CFA website, talk to your local brigade
Our sustainability work is informed by the 10 guiding                or the City’s Municipal Fire Prevention Officer. Fire Prevention
principles of One Planet Living. We value inclusiveness,             Notices may be issued to property owners requiring clean up
connectedness and collaboration as we work to strengthen             works within 14 days.
the resilience of our city and region.
Our focus includes the environmental impact of our own
operations and considering the impact of climate change
                                                                     POLLUTION
through all our strategies and land use planning, as well as         Concerns over noise, water, air or soil pollution should be
helping vulnerable communities prepare for emergencies,              directed to the City’s Safe and Healthy Environments unit.
raising awareness of, enhancing and protecting our valuable
natural spaces, and helping households and businesses have
a lighter footprint on the planet.                                   SEPTIC TANKS
For more information visit www.bendigo.vic.gov.au/                   The installation or alteration of a septic tank system requires a
oneplanetliving                                                      permit. Options include sewage treatment plants, composting
                                                                     toilets and gravity systems.
                                                                     For more information visit www.bendigo.vic.gov.au/
FIRES AND BURNING OFF                                                environmentalhealth
A fire lit for cooking or warmth does not require a permit
providing it is lit in a properly constructed fireplace. The fire
must be less than one metre square and must be located more          NOISE CONTROL
than five metres from any fence, building or structure. Cooking      Lawn mowers and power tools can only be operated between
and warmth fires are allowed during the Fire Danger Period           7am and 8pm on weekdays, and from 9am to 8pm on
provided regulations are met but not on a Total Fire Ban day.        weekends and public holidays.
You can burn off to reduce the fuel on your property outside of      Noise problems, particularly from a neighbour, should first be
the Fire Danger Period. If your property is less than a hectare in   discussed with them. If this is unsuccessful, contact the City,
size, you require a permit to burn off.                              the police or the Environment Protection Authority.
For more information visit www.bendigo.vic.gov.au/                   For noise complaints after hours from entertainment venues
fireprevention                                                       or late night parties, contact Victoria Police.

   20
GENERAL WASTE,
ORGANICS & RECYCLING
For residents living in urban Bendigo,                                YOUR BIN COLLECTION DAY
Marong, Axedale, Goornong, Heathcote                                  To find out when your bin will be collected, phone the City on
                                                                      5434 6000 or visit the City’s website www.bendigo.vic.gov.au
and Elmore, the City provides a three bin                             to use the Community Compass app located on the
collection service.                                                   homepage. Simply type in your address to access your
                                                                      collection day and other handy information.
This service comprises of:
• Weekly general waste (red or dark green lid) bin
                                                                      PUTTING OUT YOUR BINS
• Fortnightly recycling (yellow or blue lid) bin
                                                                      To ensure your bins are emptied on collection day:
• Fortnightly organics (lime green lid) bin
                                                                      • Put your bins out the night before collection
Residents living in all other areas are provided with:
                                                                      • P
                                                                         lace the bin near the kerb with the handle facing away from
• Weekly general waste (red or dark green lid) bin collection          the road (where possible, please ensure there is at least one
• Fortnightly recycling (yellow or blue lid) bin collection            metre between each bin)
For a full list of what you can put in each bin, visit                • Place your bin away from trees and overhead wires
www.bendigo.vic.gov.au/waste                                          • Place your bin away from any posts, poles or fences
Every household in the organics collection service area has           • M
                                                                         ake sure the bin is not too heavy – if you have trouble
a caddy and liners. Liners are delivered to properties each             wheeling your bin to the kerb, then it is most likely too heavy
year and are built into the cost of rates. If you run out of liners     for our equipment to pick up
before a new roll is delivered, please contact the City on            • Close the lid
5434 6000 to order more.
                                                                      In residential areas, your bin should only be on the kerb for the
                                                                      24 hours either side of your collection day. Otherwise, please
                                                                      place it back within your property.
                                                                      All bins are the property of the City. If you move, please do not
                                                                      take bins or the organics caddy and liners (if you receive the
                                                                      organics service) with you.

                                                                      OTHER BIN SIZES
                                                                      Other bin sizes are available for all services and if you downsize
                                                                      your household waste bin to a smaller bin you will save money.
                                                                      You can request to upsize your recycling bin or downsize
                                                                      your organics, waste and recycling bins by calling the City on
                                                                      5434 6000 or at www.bendigo.vic.gov.au/requests
                                                                      Renters should contact the property owner or real estate agent
                                                                      to discuss changes to waste collection services.

                                                                                                                                 21
ORDERING A BIN FOR A NEW RESIDENCE                               BIN COLLECTIONS ON PUBLIC HOLIDAYS
You can organise bins for a new dwelling online at               Your general waste, organics and recycling will be collected
www.bendigo.vic.gov.au/bincollection or by calling               on all public holidays except Good Friday and Christmas Day.
5434 6000 or emailing requests@bendigo.vic.gov.au                On Good Friday collections will take place on the next day
We will ask for your name, property address, certificate of      (Saturday).
occupancy permit number and date of issue. Please allow 1-5      When Christmas Day falls on a Monday or Tuesday the
working days for delivery of the bins.                           collection will take place over the three days following
                                                                 Christmas Day, so residents should place their bins kerbside
                                                                 on Christmas night. If Christmas Day falls on a Wednesday,
REPORTING A DAMAGED OR STOLEN BIN                                Thursday or Friday the collection will take place on the
You can report a missing or stolen waste, organics or            Saturday.
recycling bin at www.bendigo.vic.gov.au/requests or by
calling 5434 6000.
                                                                 COMMUNITY COMPASS
We will repair parts or, if required, replace your damaged bin
free of charge. If your bin is stolen, we will replace it.       Use the Community Compass app located on the home page
                                                                 of the City’s website www.bendigo.vic.gov.au to access a
                                                                 range of information about your property such as:
                                                                 • Waste, organics and recycling bin collection days
                                                                 • Planning zones and overlays
        FREE GREEN WASTE DISPOSAL                                • Maternal and Child Health Centre locations
                                                                 • L ocation of playgrounds, pre-schools, primary and
        The City provides residents with free green                secondary schools, and tertiary institutions
        waste disposal at Eaglehawk Landfill and the
        Heathcote and Goornong Transfer Stations
        all year round. The only materials that will be
        accepted are tree prunings, garden clippings,
        grass and leaf litter. Commercial loads of green
        waste will not be accepted.

   22
LANDFILL AND TRANSFER STATIONS
The City’s transfer stations and landfill are
places where you can drop off waste materials
that cannot be disposed of in your waste, organics or
recycling bins. Transfer stations sort and collect as much
recyclable material as possible.
You can save yourself time, effort and money at drop-off by
sorting your load at home. Keep the same materials together
in piles. Keep recyclables at the top of the load and green
waste and other waste separated at the bottom of the load.
Remember to cover your load.
                                                                TRANSFER STATIONS
Eaglehawk Eco Centre                                            Transfer stations are sites for
The Eaglehawk Eco Centre includes a landfill, recycling         the sorting and temporary collection
centre, recycle shop, garden waste processing facility and a    of waste and resources. There are three
loading facility.                                               supervised local transfer stations – Heathcote,
                                                                Strathfieldsaye and Goornong. You will pay a fee to
You will pay a fee to drop off your waste at the landfill and   drop off your waste at transfer stations. Recyclables are
transfer stations. Recyclables are received at no cost for      received at no cost. There are recycle shops at all locations.
residential loads.
                                                                Heathcote
Eaglehawk Landfill
                                                                Address: Golden Gully Road, Heathcote
Address: 189 Upper California Gully Road, Eaglehawk
                                                                Opening hours: Wednesday, Thursday, Saturday and
Opening hours: 8am–4pm weekdays and 8am-4.30pm on
                                                                Sunday, 8am–5pm. Closed on code red days, Christmas Day
weekends (except Christmas Day and Good Friday). The Eco
                                                                and Good Friday.
Centre is closed on code red days.
                                                                Phone: 5433 2849
Phone: 5446 3917
Recovery yard                                                   Strathfieldsaye
Address: 189 Upper California Gully Road, Eaglehawk             Address: Eppalock Road, Strathfieldsaye
Opening hours: 8am–4pm weekdays and 8am – 4.30pm                Opening hours: Wednesday, Thursday, Saturday and
weekends (except Christmas Day and Good Friday).                Sunday 8am–5pm. Closed on code red days, Christmas Day
Phone: 5446 3467                                                and Good Friday.
                                                                Phone: 0436 802 419
Eaglehawk Recycle Shop
Address: 189 Upper California Gully Road, Eaglehawk             Goornong
Opening hours: Monday, Tuesday, Thursday, Friday and            Address: Englishs Road, Goornong
Saturday from 8.30am–5pm, Wednesday from 9.30am–5pm             Opening hours: Wednesday, Saturday and Sunday 8am–5pm.
and Sunday 10.30am–3.30pm. For public holiday hours please      Closed on code red days, Christmas Day and Good Friday.
phone the Recycle Shop on 5446 3467.                            Phone: 0437 700 852

                                                                                                                           23
GETTING
AROUND
Getting around Greater Bendigo is easy. Most of
our residents live within 10 kilometres of the city
centre, so the average time to work is less than
10 minutes.
Leave your car at home and catch a bus or take advantage of the
glorious weather to walk or cycle.
For bus and train timetables visit www.ptv.vic.gov.au/timetables
A series of Access Maps have been produced for Bendigo,
Eaglehawk, Heathcote and Kangaroo Flat that feature key
destinations and landmarks, bus routes to the Bendigo
Hospital (including stops), accessible public toilets,
pedestrian routes/crossings (including gradients),
scooter/wheelchair recharge points, seating, drinking
fountains and taxi ranks.
To download a map visit
www.bendigo.vic.gov.au/accessibilitymaps

   24
HOME
SUPPORT
SERVICES
The City offers a range of
services for people requiring
assistance in their homes.
If you are over 65 (or over 50 if you are an Aboriginal
or Torres Strait Islander person) you may be eligible
for home support through the Commonwealth Home
Support Program.

ASSESSMENT FOR COMMONWEALTH HOME
SUPPORT PROGRAM (OVER 65)
People aged 65 and over (50 and over for Aboriginal and
Torres Strait Islander people) must undergo a living at home
assessment by the Regional Assessment Services. To arrange
an assessment, please contact My Aged Care on 1800 200 422
(Translating and Interpreting Service 131 450, National Relay
Service 133 677) or visit www.myagedcare.gov.au
People aged under 65 with a disability may be eligible for
the NDIS. For more information visit the NDIS website at
www.ndis.gov.au or call 1800 800 110 for the Home and
Community Care Program for Younger People (HACCPYP) please
get your GP to refer you to Bendigo Health Referral Centre.

SERVICES OFFERED AS PART OF THE COMMONWEALTH
HOME SUPPORT PROGRAM
• Domestic assistance
• Personal care
• Property maintenance
• In-house respite
• Food services
• Social support group
• Social support individual

                                                                25
LIBRARIES
Goldfields Library Corporation operates libraries in Bendigo, Eaglehawk, Heathcote and
Kangaroo Flat, and library agencies in Axedale and Elmore.
A range of free services are on offer, including children’s        Axedale Library Agency
storytime activities, adult literacy programs, WiFi and internet   Address: Axedale Public Hall, 94 McIvor Road
access, and a Home Library Service for people whose illness or     Phone: 5449 2790
disability leaves them unable to visit the library.
                                                                   Elmore Library Agency
For details on the range of programs offered by Goldfields         Address: Elmore Athenaeum Hall, 62 Michie Street
Library Corporation, membership and opening hours visit            Phone: 5449 2790
www.ncgrl.vic.gov.au
Bendigo Library and Goldfields Library
Corporation Headquarters
Address: 251-259 Hargreaves Street
Phone: 5449 2700                                                         BENDIGO REGIONAL ARCHIVES CENTRE
Eaglehawk Library                                                        Bendigo Regional Archives Centre is on the first
Address: Eaglehawk Mechanics Institute, 1 Sailors Gully Road             floor of the Bendigo Library and provides access
Phone: 5446 7577                                                         to government and non-government historic
                                                                         records for the region.
Heathcote Library
                                                                         Bendigo Regional Archives Centre
Address: 125 High Street
                                                                         Address: 251-259 Hargreaves Street
Phone: 5433 3734                                                         Phone: 5449 2700
Kangaroo Flat Library
Address: 23 Lockwood Road
Phone: 5447 8344

   26
PARKING
There are approximately 11,000 public car
parking spaces, a mix of on-street and off-
street parking, in the Bendigo city centre.
Most ticket machines in the Bendigo city centre now have a
credit card payment option. You can also pay for parking via
the PayStay app.

BIKE PARKING                                                      Free off-street car parks are located at:
Bike parking at both the Edwards Street multi-storey car park     •B
                                                                    ehind the Annie Galvin Childcare Centre off
and the Hargreaves Street multi-storey car park is free of         Gladstone Street
charge, secure and undercover. Please supply your own lock.       • C
                                                                     oles municipal car park, accessible via Lyttleton Terrace
Access to bike parking at the Edward Street facility is via         and Myers Street, time restrictions apply
the lane way located adjacent to the vehicle entrance in          • Corner of Edward and King Street, time restrictions apply
Queen Street. Access to bike parking at the Hargreaves Street     • Uley Street, enter via Bridge or Uley Street
facility is via the main vehicle access ramp at the Hargreaves
                                                                  Multi-storey car parks are located at:
Street entrance.
                                                                  • E
                                                                     dward Street multi-storey car park. First 1½ hours are free.
                                                                    Public toilets and credit card payment facilities available
DISABLED PARKING                                                  • H
                                                                     argreaves Street multi-storey car park. Public toilets and
The City issues parking permits to people with a disability         credit card payment facilities available
as part of the Victorian Disabled Persons Parking Scheme.         All day, on-street ticket machine (credit card payment
Permits are available for eligible drivers, passengers or         available) parking is located at:
organisations that transport individuals with a disability. For
more information please call 5434 6000.                           • Forest Street, between High Street and MacKenzie Street
                                                                  • Mitchell Street, between Railway Place and the Rail Bridge
                                                                  • M
                                                                     undy Street, centre of road parking between Lyttleton
OFF-STREET CAR PARKING                                              Terrace and Myers Street
Off-street ticket machine (credit card payment available)         • Short Street, between High Street and Bath Lane
car parks are located at:
• King Street
                                                                  TIME RESTRICTIONS
• McCrae Street, accessible via Farmer Lane or McCrae Street
                                                                  Parking rules help traffic flow and give everyone parking
• Market Street, accessible via St Andrews Avenue and
                                                                  access. Overstaying a time restriction on a parking space may
  Mundy Street
                                                                  result in a fine. Parking restrictions generally operate from
• Myers Street, between St Andrews Avenue and                    8.30am to 5.30pm across the Bendigo city centre.
  Williamson Street
                                                                  To get a residential permit you must live in a property with
• QEO car park, accessible via View Street                       no off-street parking, no reasonable opportunity to modify
• Myers Street, between Mundy Street and St Andrews Avenue       the property to provide parking and where directly adjacent
• Tom Flood Sports Centre, enter via Park Road                   on-street parking is time restricted. Residents in Commercial 1
• Corner Hargreaves and Edward Street (note: time restrictions   Zones are not eligible for residential parking permits.
  apply, no credit card payment available)                        For more information visit www.bendigo.vic.gov.au/parking

                                                                                                                             27
PARKS, PLAY SPACES
& NATURAL RESERVES
Greater Bendigo enjoys a number of attractive and significant parks and natural reserves,
ranging from small neighbourhood parks to larger regional parks. If you would like to
hold an event in a local park, please email bookings@bendigo.vic.gov.au

CYCLING AND WALKING TRAILS                                    NATURAL RESERVES
There is an extensive network of walking and cycling trails   Greater Bendigo is home to a variety of natural reserves
taking in many scenic areas throughout the municipality.      that are of conservation and environmental significance,
Major trails include:                                         and provide a unique passive recreational and educational
                                                              experience.
• Bendigo Bush Land Trail
                                                              Some of these include:
• Bendigo Creek – Linear Park and Trail
                                                              • Bendigo Creek – Linear Park and Trail
• Bendigo Creek Trail
                                                              • Crusoe Reservoir and No. 7 Park
• Crusoe Reservoir and No.7 Park
                                                              • Kennington Reservoir
• Goldfields Track
                                                              • Lake Tom Thumb
• Mulga Bill Trail
                                                              • Long Gully Creek
• O’Keefe Rail Trail
                                                              • O’Keefe Rail Trail
                                                              • Spring Gully Creek
MAJOR PARKS
• Bendigo Botanic Gardens, White Hills*
• Canterbury Gardens, Eaglehawk*
• Cooinda Park, Golden Square*
• Kangaroo Flat Botanic Gardens*
• Kennington Reservoir/Strathdale Park*
• Lake Neangar, Eaglehawk*
• Lake Weeroona, Bendigo*
• Rosalind Park, Bendigo
*Free electric barbecues available

    28
PLAY SPACES
                                                           Greater Bendigo boasts over 130 play spaces featuring
                                                           different equipment and facilities, so there is sure to be one
                                                           located near your home.
                                                           In Greater Bendigo, play spaces are categorised as
                                                           neighbourhood, suburban and municipal. Neighbourhood play
                                                           spaces cater for individual local neighbourhoods, suburban
                                                           play spaces serve residents living in a particular suburb or area
                                                           of Greater Bendigo, while municipal play spaces are destination
SKATE PARKS AND BMX                                        playgrounds such as Bendigo Botanic Gardens, Cooinda Park,
There are a number of skate parks and BMX tracks and       Crook Street Park, Eaglehawk and Lake Weeroona that cater for
jumps across Greater Bendigo. For more information visit   the wider community and visitors to the region.
www.bendigo.vic.gov.au/bmx or www.bendigo.vic.gov.au/      A full list of play spaces is available online at
skateparks                                                 www.bendigo.vic.gov.au/playspaces

                                                                                                                      29
SWIMMING POOLS AND SPLASH PARK
The City has 12 swimming pools and a splash park. Most            •K
                                                                    angaroo Flat Swimming Pool – 1 Station Street,
outdoor pools are open between November and March. Gurri           Kangaroo Flat
Wanyarra Wellbeing Centre, Peter Krenz Leisure Centre and the     • Long Gully Splash Park – 21 Cunneen Street, Long Gully
outdoor pool at Bendigo East are open all year.
                                                                  • Marong Swimming Pool – Malone Park Road, Marong
Note: All seasonal outdoor pools (excluding Faith Leech           • Peter Krenz Leisure Centre – 15 Napier Street, Eaglehawk
Aquatic Centre) will not open if the forecast temperature
for the day is less than 22 degrees at 6pm on the day prior.      • Raywood Swimming Pool – 1 Macaulay Street, Raywood
Conditions are subject to change without notice.                  • White Hills – 30 Hamelin Street, White Hills
• Bendigo East Swimming Pool – 33 Lansell Street, East Bendigo   For full details on all pools, visit
• Brennan Park – Brennan Park Pool Road, Flora Hill              www.bendigo.vic.gov.au/pools
• Elmore Swimming Pool – 4 Elmore-Raywood Road, Elmore
• Faith Leech Aquatic Centre – 161-167 Barnard Street,
  Bendigo
• Golden Square Swimming Pool – 14 Maple Street,
  Golden Square
• Goornong Swimming Pool – 2 Bagshot Street, Goornong
• Gurri Wanyarra Wellbeing Centre – 9 Browning Street,
  Kangaroo Flat
• Heathcote Swimming Pool – 10 Barrack Street,
  Heathcote

   30
PAYING
YOUR RATES
Rates revenue helps fund the services we provide to you.
We endeavour to charge rates equally by using valuations to
determine the rates you pay. We are also required to collect
the State Government Victorian Fire Services Property Levy.
Full payment of the City rates and fire services levy is due on
or before February 15 each year. Reminder notices are not
sent prior to the due date. Alternatively, you can pay four
instalments each financial year.
Residents can also sign up to an SMS reminder service, see
the back of your rates notice for instructions on how
to do this. You can also sign up to receive your
rates electronically.
Please note that no cash is accepted
at Customer Service Centres.

      HOW TO PAY YOUR RATES
      • By direct deposit – complete and return
        the Direct Debit form
      • Pay online via www.bendigo.vic.gov.au/
        payments/online-payments
      • BPOINT on the internet or by phone on
        1300 276 468 or 1300 BPOINT
      • BPay
      • By phone using your credit card, phone
        1300 721 235 (BPOINT Biller Code 1933)
      • Post Billpay on the internet or by phone
        13 18 16
      • In person at any post office
      • At any Bendigo Bank branch
      • In person at Council offices
      • By mail – PO Box 3500, Bendigo DC 3554
      • Easyway
      • Centrelink Centrepay – Reference number
        555 054 223L
      • Register to receive your rates electronically
      For more information call 5434 6000 or go to
      www.bendigo.vic.gov.au/rates

                                                                  31
ROADS &
DRAINAGE
The City is responsible for the maintenance of all local public roads in the municipality
including more than 1,500kms of sealed roads and 1,400kms of unsealed (gravel) roads.
The City’s road maintenance program includes resealing,             owners, as are crossovers at the entrance to private property.
pothole repairs, grading, gravel re-sheeting, guide posts, line     The latter should be maintained regularly. All buildings must
marking, table drains and guard rails.                              install adequate storm water drainage. The City replaces and
Due to our region’s dry climate, and at times a lack of available   upgrades stormwater assets to manage stormwater flows
water, it can often prove challenging for the City to undertake     and protect properties from stormwater damage.
its road grading program to the high standards it aspires to        Residents are encouraged to report potential
and we ask for the patience of residents at these times.            dangers to the City. If the danger is
Highways and arterial roads are the responsibility of Regional      on an arterial road or highway
Roads Victoria and tracks within the surrounding forest are the     it should be reported to
responsibility of the Department of Environment, Land, Water        Regional Roads Victoria.
and Planning (DELWP) or Parks Victoria.
The City is also responsible for maintaining more than
1,100kms of kerb and channel, over 850kms of footpaths/bike
paths, and over 300 vehicle/pedestrian bridges. The City’s
street sweeping program operates daily in certain areas and as
required in others.
The City maintains over 1,000kms of underground
stormwater drains and 45,000 stormwater
drainage pits. Stormwater drainage, from
buildings to the connection point
into the drainage system, is the
responsibility of property

   32
STATUTORY
PLANNING
The Statutory Planning unit provides
advice and support to process
applications for major commercial and
industrial developments and residential
proposals within Greater Bendigo.
The unit also provides services involving subdivision and town
planning, including enquires related to:
• Planning applications and issuing of planning permits
• Compliance with planning and subdivision laws
• Issuing certification and statements of compliance for
                                                                 THE GREATER BENDIGO PLANNING SCHEME
  subdivision plans
                                                                 The Greater Bendigo Planning Scheme controls land use and
• Assessment of privately-sponsored planning scheme
                                                                 development within the municipality. It contains Victorian
   amendments
                                                                 Government and Local Government planning policies, zones
• Change of land use                                            and overlays, and other provisions that affect how land can
• Construction of dwellings                                     be used and developed. The planning scheme will indicate
• Removing native vegetation                                    if a planning permit is required to change the use of land, to
                                                                 construct a building or make other changes to the land.
• Signage
• Works, buildings and demolition within a heritage overlay     Additional planning controls may be required that are specific
                                                                 to areas of development in our municipality. These controls
• Earthworks including on or near creeks and rivers,            are approved by the Minister for Planning through a planning
  building dams                                                  scheme amendment and are referred to in the planning
• New or changes to liquor licenses                             scheme as incorporated documents.
• Operating a business from home                                For more information visit www.bendigo.vic.gov.au/planning
• Greater Bendigo Planning Scheme                               or call 5434 6355.

                                                                                                                          33
STRATEGIC
PLANNING
The Strategic Planning unit assists
Council and the community to
plan for growth and change, while
preserving our heritage. The unit
undertakes forward planning to assist
with and implement major strategies,
projects and strategic actions.
It works with and on behalf of the community to prepare
integrated plans and strategies to realise Council’s vision to
create the world’s most liveable community in Greater Bendigo.
A diverse range of research and community engagement is used
to inform decision-making and ensure a bright and prosperous
future for the Greater Bendigo region.
For more information call 5434 6000 or visit
www.bendigo.vic.gov.au/strategicplanning

   34
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