Introductions of SETC Staff and Sector/WIB Assignments

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WIB Directors Meeting - July 21, 2011
                                   Monmouth WIB Office, Eatontown
                                 Summary Notes and Issues/Action Items

1. Introductions of SETC Staff and Sector/WIB Assignments:
   •   Attendees shared what they wanted to get out of this meeting:
               o Real collaboration
               o Plans and Priorities for the coming year
               o Moving On!
               o Real language – less jargon
               o Better support of the WIBs
               o Being able to report real accomplishments at the end of the year
               o Discussion of the “mother WIB” role
   •   Discussed need to have WIB-focused meetings. The purpose of these meetings is not to exclude
       One-Stop Operations from the conversation, but rather to ensure that WIB needs are given priority
       as well. This will help to unify and align the WIBs.

2. SETC Overview and Strategies:
   •   The anticipated federal budget cuts in WIA/labor programs means that we will have to adapt and
       innovate. We should proactively plan for this now, rather than waiting for the cuts to happen.
   •   Michele Horst shared PPT presentation (emailed to all WIB Directors 8/1/2011).

   Industry Sectors:
   • The seven selected industry sectors were discussed. The “Green industry” will not be its own sector,
       but will be an overlay in all sectors. The SETC will integrate Disabilities, Gender Parity and Literacy
       issues into the efforts in all sectors.
   • Industry Advisory Groups will be formed under SETC leadership.
   • Each sector will be represented on the SETC. The Industry Advisory Group chairpersons should be
       members of the Commission.
   • The SETC will draw upon “sector champions” from local WIBs, and the current sector efforts being
       pursued in each WIB area.
   • The Industry Advisory Groups will generate “workforce reports”. These will generate an ongoing
       dialogue with education, to create business-informed curricula.
   • The SETC is connected with NJ BAC, NJ BIA, EDA and Choose NJ and will coordinate the sector
       strategies with the efforts of these agencies.
   • The Talent Networks grants were discussed; most proposals included the community colleges as
       training partners.
   • Action Item: Use the SETC members and Industry Advisory Groups (and BAC, BIA, EDA, etc.) to
       identify business leaders for local WIB member recruitment. It was suggested that a Verizon
       representative should sit on each local WIB.
       Next Step: To Be Addressed as Industry Advisory Groups are recruited in the Fall in conjunction with
       the SETC and Talent Development Networks.

   Performance Evaluation:
    • Evaluation of performance across programs will be a joint activity of Labor Planning and Analysis
       (LPA), Workforce Development (WFD) and the SETC.

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• Need to show the Return on Investment (ROI) for each program, not just the number served, etc.

3. WIB - Support for Success:
   System Capacity
    • Where are you at? How do we help you move from A to B?
    • A handout with SETC contact information, sector assignments and WIB liaison assignments was
       distributed.
    • NOTE: LWD Business Representatives have been assigned to counties and sectors, but not broken
       down the same way as SETC staff assignments. It was explained that the SETC staff industry sector
       assignments are statewide. These are separate from the staff’s WIB area assignments.
    • The SETC will focus on WIB consistency, customer understanding and awareness, and improving the
       WIB “brand”.
    • WIB Roles and Responsibilities document is still in draft. It currently “has no teeth”, so it will not be
       released or sent to local elected officials. LWD’s legal counsel is reviewing the draft and will provide
       recommendations.
    • There will be a new Unified State Plan (Five-Year Plan) due July 1, 2012. The goal is not to have 19
       different plans rolled into one document, but to create a unified, aggregate plan.
    • Attendees discussed the past practice of establishing a priority of service for WIA funds, and how
       services can be provided to incumbent workers.
               o Serving incumbent workers can help economic development by allowing companies to
                    expand and strengthen their operations in New Jersey.
               o Waivers are available through WIA to allow services to incumbent workers.
               o Pennsylvania example: financial incentives were provided to WIBs, through an initial
                    round of competitive bids, to work with various industry sectors.
               o The SETC’s State Energy Sector Partnership (SESP) grant is serving both incumbent and
                    new workers.
    • ISSUE: There is a lack of communication with local WIBs concerning customized training grants. The
       local WIBs have no foreknowledge of these awards and must check the LWD website to find out if
       any grants have been awarded to companies in their area. WIBs should be included in the
       customized training grant process. LWD has not been sharing information regarding unspent
       customized training dollars. LWD should send notices of approved grants to all WIBs.
               o Strategy: Michele noted that the SETC will use the environmental data provided by the
                    Industry Advisory Groups (with the Talent Networks) to drive future workforce
                    investments, including customized training grants. But changes to the process will not
                    happen overnight.
    Next Step: Customized Training input will be integrated into planning and strategy as the overall SETC
    plan evolves over the next year.
    • ISSUE: Talent Networks process/proposals did not involve the local WIBs and seem to be awarded
       to the “same players”.
               o Strategy: Michele advised that the SETC is the co-owner of the Industry Advisory
                    Groups. The Talent Network grant received a small number of proposals. The proposals
                    were reviewed and scored, and the best ones were awarded.
    • ISSUE: The Energy sector was not selected for a Talent Network.
               o Strategy: Michele advised that the Green sector has an energy focus. While there is not
                    a talent network for this industry, the SESP Council is the Industry Advisory Group for
                    this sector, and LPA has conducted a study of green/energy data with the Heldrich

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Center. A REDI grant for Green industries was awarded to Middlesex County. It is not
                   clear at this point if any additional investment is needed.

4. SETC/WIB Brainstorming Session
   What’s Working?
     • Open Communication channels (WIBs can call Michele or other staff anytime)
     • Financial support like the Inter-Departmental Funds (IDF) should be continued
             o Spread funds among WIBs
             o Targeting to specific projects is good, like this year’s Business Development Initiative
                 (Note: WIBs are process-mapping Business Services through this year’s funds)

   What’s Needed?
     • SETC should advocate on behalf of local WIBs
     • SETC should be conduit between local WIBs and LWD/One-Stop Operations
     • SETC should lead conversation at a high level; take WIB input and be voice for local WIBs, share
          WIB perspective
     • SETC should connect local WIBs with Talent Networks
     • SETC assist with next steps and strategies arising from Carl Lewis sessions
     • Where are the action plans arising from the Youth Strategy meetings?
     • The local WIB Partners – WDP, DVR, etc – should provide support for WIB costs
     • Clarify local WIB role, especially oversight role
     • LWD staff and other partners need training on basic WIA knowledge (WIA 101)
     • WIB Visibility needs to be improved
     • Alignment across system; instead of competing interests
             o Challenges arise with Workforce Managers; attendance at LWD/other meetings are
                 often put above WIB/business development meetings and activities.
             o Better partnerships are needed / relationship building between OSOP, ES/WF Manager,
                 and WIB
             o Break down silos that have been built up in last few years
     • Environmental Scan of industry sectors:
             o Resource maps of what’s been developed/what’s happening
             o Community College info / grants
             o Other Grants and Resources
     • LMI Data support to local needs
     • GSETA involvement and collaboration with SETC

   Action Steps
       • Invite Talent Network team from LWD (Aaron Fichtner and Bob Grimmie) and Talent Network
           grantees to attend future WIB Directors meeting.
           Next Step: August 2011 Meeting Agenda
       • Michele will provide WIB Directors contact list to Talent Network Coordinators
           Next Step: Will be covered by SETC through Talent Network Training in September 2011.
       • Create SETC Communication Strategy to better link WIBs with LWD.
           Next Step: Clarification and definition needed – August 2011 WIB Directors Meeting

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•   SETC provide info/updates to WIBs on LWD happenings/activities, other news
           Next Step: Re-launch of SETC Website and creation of Newsletter – Fall 2011
       •   WIB Input – the WIB Directors will create a proposal outlining the issues that need to be
           addressed/need SETC assistance
           Next Step: SETC/WIBs Create agenda items for WIB Directors Meeting calendar for year –
           August 2011 WIB Directors Meeting
       •   SETC will provide a plan for next year’s Inter-Departmental Funds to all WIBs in September.
           Next Step: Aggregating Business Development Results ; funds targeted based on results and
           strategic intent for SETC
       •   A work plan for SETC staff to provide WIB Support will be developed:
               o SETC staff attend local WIB meetings on an annual basis
               o SETC staff have monthly contact with local WIB Director
               o Michele and high-level LWD rep attend local WIB meetings, listen to WIB/One-Stop
                   needs
           Next Step: WIB Liaisons will be making initial site visits in September 2011.
       •   Create Orientation session (and maybe Mentoring program) for WIB Executive Directors.
           (Should be a formal process, with uniform agenda/materials)
           Next Step: Further define with WIB Directors – August 2011 meeting.
       •   Partner with GSETA to develop face-to-face training/materials for:
               o New WIB Directors
               o New WIB Chairs
               o New WIB Members
       •   Continue WIB Member Handbook
               o Add Executive Summary
               o Add Regulations Summary / WIA Law Key Points
           Next Step: Integrate into WIB Capacity Building tools and materials.

5. Wrap Up / Next Steps
    Meeting Schedule:
    • We will continue to build the SETC/WIB relationship through WIB-only meetings.
    • The WIB/OSOPs meetings will be working meetings, with less focus on presentations. The topics
      raised at the WIB-only meetings will be used as working items on the agendas.
    • The WIB/OSOP meetings should be held quarterly - WIB/OSOP meeting will be October 20.
      Suggested that meeting should be One Stop, WIB and Employment Services Managers with
      participation by ME Clark and P. Macchia.
      Meeting Scheduled for October 20, 2011 – agenda to be set by WIB/SETC at August 2011 Directors
      mtg.
    • The next WIB Directors-only meeting will be August 18, at Monmouth WIB Office, Eatontown.
    • The September WIB/OSOP meeting is cancelled since it conflicts with the GSETA conference.

    SETC Updates:
    • A new SETC website will be launched this fall. It will be used as a hub for communications with local
       WIBs and other partners.
    • A new SESP grant webpage and marketing effort are being developed now.
    • Action Item: Comments on WIA Reauthorization were submitted to USDOL by LWD/SETC. Michele
       Horst will send a copy of the comments to all WIB Directors.

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GSETA:
• STAR award nominees are needed. Also, WIBs are asked to consider providing scholarships for one
  day attendance by their WIB Chairs, to be present for the STAR awards ceremony on 9/15.

Local WIB Updates:
• Middlesex has developed an online Career Beacon. Jane Brady will send out the URL (online link) to
   all WIBs when the site is ready. The site should go live on or about September 1.
• The Middlesex Business Development plan includes creation of video testimonials, which can be
   used by other WIBs.
• Monmouth is having Michele Martin create “how to” clips for basic online job searches, and other
   common activities that clients need assistance with. These can also be shared with all WIBs.
• Action Item: The above items could be put on the SETC website when it is launched for all to share.
• Jeff Flatley, in Joe Dombrowski’s unit, has information on salesforce.com. LWD has purchased
   licenses and will be rolling out to local areas soon.
   Next Step: Presentation on Salesforce.com and its availability and application to WIB Business
   Services on August 2011 Directors Meeting.
• Action Item: The SETC should get a salesforce.com license.

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