Investor Relations Presentation - DOAS Profile 2020 - Doğuş Otomotiv
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Agenda Doğuş Group Doğuş Otomotiv Macroeconomic Outlook Automotive Market Core Business Lines Automotive Related Ancillary Business Corporate Governance Social Media Investor Relations
Doğuş Group
FOUNDATION 1951
20,000+ EMPLOYEES
307 INVESTMENTS
26 COUNTRIES
7 SECTORS: Automotive, Construction, Media, Tourism and Services, Real Estate, Energy,
Food & Beverage, and New Initiatives
Combined total assets under management; TRY 93 billion (2019)
S&P (TrBB)
Founded in 1951, Doğuş Group has taken its place among the leading conglomerates in Turkey. Adopting a global vision,
Doğuş Group is active in seven core businesses: automotive, construction, media, tourism and services, real estate,
energy and F&B. In addition, the Group sustains its initiatives in the areas of technology and entertainment.
Doğuş Group is aware of its responsibilities and acts in accordance with a vision that includes leading by example and
contributing to economic development.
The group plays a significant role in the Turkish economy by creating numerous employment opportunities and
generating high levels of business volume.
Doğuş Group’s corporate social responsibility strategy is to support economic, social and environmental development
and increase the level of prosperity by creating innovative and sustainable business models in every sector and region.
Investor Relations Presentation - DOAS Profile - 2020 | 3Doğuş Group - Operational Map
17. GREECE
D-Marin Greece
D-Hotels & Resorts
AMERICA 18. ITALY
D-Hotels & Resorts
1. USA
d.ream partnerships d.ream partnerships
EUROPE
2. SAINT BARTHS 6. NORTH IRAQ 19. SPAIN
D-Hotels & Resorts D-Auto LLC 13. TURKEY d.ream partnerships
7. KAZAKHSTAN 14. BULGARIA 20. SWITZERLAND
AFRICA Doğuş Construction Doğuş Construction Bulgaria D-Hotels & Resorts
Kazakhstan Branch Branch
3. LIBYA 10. THAILAND 21. THE NETHERLANDS
Doğuş Construction Libya Doğuş LLC Doğuş Construction
d.ream partnerships D-Marine Investment
Branch Representative Office Company BV
8. QATAR
11. UNITED ARAB EMIRATES d.ream International BV
Doğuş Construction LLC
ASIA Doğuş Management 15. CROATIA
Doğuş Construction Qatar Services Ltd D-Marin 22. UNITED KINGDOM
4. AZERBAIJAN Branch
d.ream partnerships D-Hotels & Resorts d.ream partnerships
d.ream franchise d.ream partnerships
REIDIN Headquarters
D-Hotels & Resorts 16. GERMANY 23. UKRAINE
9. SAUDI ARABIA Doğuş Media Group GmbH Doğuş Construction LLC
12. INDIA
5. CHINA Doğuş Construction Saudi
Doğuş Construction and Euromessage Deutschland Doğuş Construction
d.ream partnerships Arabia Branch
Trade Inc. GmbH Representative Office
Investor Relations Presentation - DOAS Profile - 2020 | 4Doğuş Group Strategy
The Group has become a global player in the services sector in virtue of the followed investment route in the recent years,
value of its brands and strong commitment to maintaining the highest standards of customer service. The ultimate strategy of
the Group is to maximize shareholder value by sound growth on the basis of sustainable profitability and enterprise wide risk
management.
In the F&B sector, the intention is to expand the unique brand umbrella both in Turkey and globally from the Gulf Region to the
Far East, from Europe to the US in line with the strategy being a global player representing Turkey and the Doğuş brand. The
restaurant management company of Doğuş Group (d.ream) has been growing rapidly by expanding existing brands, developing
new, innovative concepts and introducing local brands to the international arena, such as iconic brand Nusret known as Saltbae
in USA. d.ream has further strengthened its position in the restaurant business by establishing strong partnerships in Turkey
and abroad such as Paraguas, Coya and Zuma. It currently operates in 12 countries with 58 brands and more than 160 outlets
and its continuous growth keeps its pace mainly by organic ways.
Doğuş Tourism Group had a rapid expansion in the recent years with a number of new investments both in Turkey and abroad.
D-Hotels and Resorts owns, manages and partners in 14 hotels within 4 countries, in Turkey, Croatia, Italy and Greece. Owned
and managed D-Hotels & Resorts are: Aldrovandi Villa Borghese, Argos in Cappadocia, D-Resort Ayvalık Murat Reis, D Maris
Bay, D-Resort Göcek, D-Resort Sibenik and Villa Dubrovnik. Partnership and management contract hotels are: Eden Rock
St Barths, Four Seasons Astir Palace, Grand Hyatt Istanbul, Hyatt House Gebze, Maça Kızı, Soho House Istanbul and Villa
Maça Kızı. The renovations of Park Weggis in Lucerne, and the construction of the Peninsula Hotel in Istanbul are ongoing.
Additionally, Alanya located Doğuş property Alantur Hotel building is rented. Properties of D-Hotels and Resorts are operated
in accordance with the shared vision and values, and each hotel renders their services at the highest level of quality and service
standards. As a true pioneer in the hospitality industry with its excellence approach, D-Hotels and Resorts aims to enhance its
local and international brand recognition.
Investor Relations Presentation - DOAS Profile - 2020 | 5Doğuş Group Strategy
On the new initiatives; Galataport, is one of the most important project of the Group, it is a city project with a master plan
Cruise Terminal and development of a Luxury Hotel together with equity partner Peninsula Hotels Group, A+ offices and
outdoor retail areas. Galataport is planned to be operational in 2020.
On the other hand, D-Marin Marinas Group, is serving with 14 marinas with 8721 berthing capacity in Turkey, Croatia, Greece,
UAE and Montenegro, with 695+ employees. The aim is to increase the marina capacity in order to evaluate the available
demand in the regions where the Group has marina investments or management agreements and be able to offer superior
services to larger masses.
Doğuş Retail Group, which has several luxury brands such as Gucci, Loro Piana, Hublot, Under Armour, Kiko, Leica under its
umbrella extended its portfolio in the recent years by adding new global brands such as “Tag Heuer”, “Bvlgari”, “Frederique
Constant” “Eleventy”,”M-Missoni” and maintained its growth strategy.
Doğuş Group, hosting the leading media brands such as Star TV, NTV, and Kral Pop maintained the growth in the media sector
as well. The Group strengthened its position in the market by the partnership in TV8. The online TV platform of Doğuş Group
“Puhu TV”, which the Group believes to be one of the pioneers of Turkish media and technology sector, was launched in early
2017.
Strongly believing in the capacity, potential and the future of Turkey, Doğuş Group has also been active in technology-aimed
New Initiatives, partnerships and acquisitions besides the operations and activities in the main business lines. The Group
believes its distinctive investments specified as the “New Initiatives” will be complementary of the Group’s other sectors,
broaden the scope of services and the region the Group reaches.
Investor Relations Presentation - DOAS Profile - 2020 | 6Doğuş Otomotiv Doğuş Otomotiv aims at having a productive and profitable presence in every stage of the lifecycle of owning a vehicle.
Doğuş Otomotiv / Value Chain 2020
Presence in Every Stage of the Lifecycle of Owning a Vehicle
Automotive
Core Activities Related Ancillary
Business
Import and Replacement Used Vehicle Other
Retail Parts and After Finance
Distribution Sales Investments
Sales Services
Spare Parts&Logistics
Quick Fix to all Brands
Automotive Financing*
TÜVTÜRK*
Yüce Auto
Doğuş Otomotiv
Independent Authorized Insurance*
Dealers and Services
DOD Used
Vehicle Sales
Factoring*
Fleet*
*Subsidiaries
Investor Relations Presentation - DOAS Profile - 2020 | 8Widest Retail & Services Network in Turkey
Widest retail and services network in Turkey with nearly 550 customer points
(*)
DOAS brands, including VW, Audi, Škoda, Seat, Porsche, VW Audi Škoda SEAT Porsche
Scania, Thermo King, Scania Engines as of December 2019
Scania Thermo King Scania Engines
Investor Relations Presentation - DOAS Profile - 2020 | 9Success Story of DOAS
Doğuş Otomotiv is the sole importer and distributor of VW Group brand vehicles in Turkey.
1994 1995 1997 2000 2004 2007 • Krone - Doğuş • Groundbreaking
• Scania distributorship • Scania Industrial • SEAT distributorship • Consumer finance JV • Initial Public Offering • TÜVTÜRK established coproduction ceremony of Porsche
agreement and Marine Engines agreement and • with Volkswagen of Doğuş Otomotiv by the cooperation agreement dealership in Lausanne
• Volkswagen and distributorship partnership with Yüce Financial Services AG • Doğuş Otomotiv of AKFEN and TÜV SÜD • Bugatti letter of intent • Opening Meiller Doğuş
Audi distributorship agreement signed Auto Corporate • Porsche dealership • LeasePlan partnership Tipper Plant
agreement 2003 Responsibility project: contract in Lausanne for fleet services • Establishing Porsche
• Distributorship 1996 1999 • Krone distributorship “Traffic is Life!” • Lamborghini Lausanne D-Auto
agreement with • Porsche distributorship • Škoda distributorship agreement distributorship 2008 Suisse SA
Volkswagen AG agreement agreement and • Assembling Operations 2006 agreement • Thermo King
• Customs duties on partnership with Yüce • Merger of automotive • Doğuş Otomotiv • Opening of OtoMotion distributorship 2009
vehicles imported from Auto companies under acquired 100% of SEAT • Oto-Fix Ekspres Service agreement • Doğuş Otomotiv 15th
the EU abolished • Used car operations Doğuş Otomotiv • Bentley letter of intent established • Krone Doğuş Trailer anniversary
established • Volkswagen Marine • Meiller distributorship Plant groundbreaking • Opening of Porsche
Engines agreement and coproduction ceremony Lausanne
• Production agreement agreement
with Krone
Market Share Market Share Market Share Market Share
Car park more
0.5% 5.8% 11.4% than 2.1 mn units
16.7%
1994 1996 1999 2003 2006 2008 2010 2012 2014 2016 2018
1993 1995 1997 2000 2004 2007 2009 2011 2013 2015 2017 2019
2010 2012 2014 2015 2016 2017 2018 2019
• Global Compact • Corporate Governance • VDF acquires Scania • VDF acquired MAN • Corporate Governance • Subsidiaries • The distributorship • 25th anniversary
Agreement Rating (8.63 Point) Finance which Finansman. Rating rose to 9.51 established in Egypt agreement with VW celebration
• Publishing performs services in • Corporate Governance • Incorporation of were liquidated AG was renewed for an • Corporate Governance
Sustainability Report 2013 heavy commercial Rating (9.42 point) Lausanne Bentley • Corporate Governance indefinite period Rating Score increased
• Corporate Governance vehicle sector. • Production partnership Showroom and Rating rose to 9.63 • Porsche and Bentley to 9.65
2011 Rating (9.05 Point) • Corporate Governance and distributorship D-Occasion-used showrooms of D-auto
• Corporate Governance • VW and Audi Rating (9.25 Point) agreement with Krone luxury car sales- into Suisse SA in Lausanne,
Rating (7.80 Point) distribution agreement • Maintain leadership came to an end. D-Auto Suisse SA. Switzerland were
for Iraq position in the total • Meiller production • Distributorship transferred
automotive market. came to an end agreement with Meiller • Corporate Governance
(though Meiller came to an end Rating rose to 9.64
distributorship
continued)
Investor Relations Presentation - DOAS Profile - 2020 | 10Key Strengths of DOAS
Leader in import market in Turkey with 16,7% m/s among c.35 pure
importers. widest network
One-stop shopping concept showroom, after sales services, consumer
financing, and insurance service ~ 550
Widespread network and customer base, widest network with nearly
customer points
550 customer points
Advanced financial risk management system and daily monitoring of youngest fleet
FX rate.
12 well-positioned multi-brand products > 80
Youngest fleet in the market with new launches every year, over 80 models
models
Optimum balance of profitability and market share
multi-brand products
Marketing its own brands DOD, DOD City, DOD Prime and oto fix
Well-equipped and custom designed IT infrastructure (Turkuaz) 12
Uncompromised customer satisfaction-oriented dynamic and
different brands
attentive service approach leading to high customer loyalty.
Investor Relations Presentation - DOAS Profile - 2020 | 11DOAS’ Position in the Market - 2019 FY
2019 VW PV reached 38,820 sales units and ranked 3rd in the passenger vehicles market.
2019 market share of VW was realized as 10%.
PV The Golf, Passat and Passat Variant retained 1st position in their segments.
SEAT achieved 5,914 sales units with market share 1.53%.
ŠKODA closed the year 2019 with selling 15,369 units and achieving the second highest market share in its history
with 4.0%.
VW LCV market share has been realized as 10.5% in 2019.
VW LCV sold 9,676 units in 2019.
LCV VW LCV is the sales leader with 22.5% market share in the imported commercial vehicles market.
VW LCV sales are ranked 3rd place in the total market.
The Transporter model, which created its own class when it was first produced 70 years ago, continued its segment
leadership in 2019 with 3,794 sales and 33.8% market share.
Scania left a challenging year behind for the heavy-duty vehicle sector with success by completing the year with
a 12% share in the tow truck market and 6.2% in the entire market in 2019, with its motto of “Your business is our
priority”.
HCV Increasing its marine engine sales by 62% in 2019, Scania Engines has preserved its place among the largest engine
vendors.
Long hailed as the leader in the reefer unit market, Thermo King maintained its success by providing solutions for
various needs and preserved its lead in the cold chain transport sector in 2019.
The Audi brand achieved many important successes in 2019 and completed the year as a premium segment leader
with sales of 10,024 units ahead of its rivals.
Luxury The 718 model led its segment with a 39% market share, with 37 units sold in 2019. The best-selling model of
Porsche was Macan with 236 units.
Segment The world debuts of the new Bentley Flying Spur, described as the most advanced luxury Grand Touring sports
sedan, and the Lamborghini Huracan Evo, which takes the driving experience to the highest level, took place in
2019. Lamborghini reached the highest sales figure in Turkey with Urus, the world’s first super SUV. In 2019, Bentley
sold 9 in total and Lamborghini sold 9 units of vehicles.
Investor Relations Presentation - DOAS Profile - 2020 | 12Financial Performance
Sales Revenue (TRY mn) Gross Profit (TRY mn) EBITDA (TRY mn)
13,220 1,301 1,301 610 612
11,925 1,270 556
10,889 10,688 496 492
9,844
1,153
1,109
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
Net Profit (TRY mn) CapEx (TRY mn) Total Assets (TRY mn)
302 315 5,167
4,852 4,799 4,665
238 3,980
208
184 179
169
134
77
45
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
Investor Relations Presentation - DOAS Profile - 2020 | 13Margins
Gross Profit Margin (%) OpEx/Sales (%) EBITDA Margin (%)
12.9% 8% consolidated max 8.0% 6.2%
12.2% 7.2% 5.7%
6.1% 6.1% 6.3%
Avg 11-12% Target 4.6%
10.2% 4.1% 4.2%
9.7% 9.8%
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
Net Profit Margin (%) Net Financial Debt/EBITDA Net Financial Debt/Total Equity
2.8% 5.43 2.40
5.16
2.16
2.0% 3.84 1.79
3.70
1.37 1.43
1.4% 2.92
1.3%
0.8%
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
Investor Relations Presentation - DOAS Profile - 2020 | 142020 New Launches
NEW NEW NEW NEW NEW NEW ENGINE UPDATE NEW
Golf 8 e-tron SB (Q3) New Leon (Q3) Scala Bentley 718 Cayman V8 Engine Stage V
Caddy A3 SB (Q3) Tarraco (Q3) Kamiq New Flying GTS 4.0 Compliant
Caravelle Q3 (Q4) Octavia Spur (Q3) 718 Boxster SLXi Series
Highline RS Q3 & RS Q3 FACELIFT GTS 4.0 Electric E-200
SB (Q4) Ateca (Q3) Lamborghini 911 Turbo S Unit
FACELIFT A1 Citycarver Huracan Evo Macan GTS
Tiguan (Q4) (Q2) Taycan Cross
Turismo
FACELIFT
Panamera G2 II
Investor Relations Presentation - DOAS Profile - 2020 | 15Doğuş Otomotiv Strategic Goals
BE SIZABLE – BE CLOSE – BE CREATIVE
One Step Beyond Customer Satisfaction: Turning Achieving Operational Excellence through
Customers into Fans! Increased Efficiency!
• The Value and Care Centre (DİM) • “Turkuaz” internet-based and mobile device compatible
• Connectivity and accessibility in customer communications software
• Virtual Showroom Concept - “Audi City” • Continuous improvement for a more productive ecosystem
• New technologies in supporting Personnel Infrastructure
• Lean Management practices and processes
• Data Analytics and Robotic Process Automation Applications
• Digital Competency Accelerator and Development Program for
the Employees
Maintaining Presence in the Automotive Market! The First Condition of Creating a Happy
• Optimum balance of profitability and market share Customer is Happy Employees!
• “Creative Service Beyond Expectations” vision • BİR’İZ (Together) Employer Brand
• Principle of Customer Satisfaction - Focused Work • GO- Development School Platform
• Fully focusing on domestic operations • “Talent Management” and “Equality at Work”
• DRIVE- Doğuş Otomotiv’s Route Human and Training
Project to enhance human resources within the network.
• GONK Seminars
• “Young Women’s Development Project in Partnership
with TEV”
Investor Relations Presentation - DOAS Profile - 2020 | 16Digital Transformation Strategy of DOAS
Doğuş Otomotiv Road Map for Digital Vision
Personalization
Enabling factors
3 digital
Analytics
Vehicle digital foundations
empowered
twin
E2E planning Data & systems
People, skills &
Eight cornerstones working mode
Digitized Omni-channel
to drive Dogus Digital governance
operations integration
digital vision & transformation
Backend
Digitized dealer
automation
of the future
and acceleration Growing beyond
the core
Transparency &
steering
Business
innovation
Investor Relations Presentation - DOAS Profile - 2020 | 17Digital Transformation at Doğuş Otomotiv
Doğuş Otomotiv accelerates with Digital Transformation!
As Doğuş Otomotiv, we are working with all our energy in 2020 for the Digital
Transformation that we started in 2017 within the scope of our future vision.
2017 2018 2019 2020
Digital Transformation The foundations of the Digital Transformation Digital Transformation
department was Digital Transformation has gained momentum. spreads across the
established. were laid. company
• 2 Digital Board
• 6 value streams • 1 IT Strategy • Microsoft AI
• 6 teams, 62 people Workshop Academy Trainings
• 8 cornerstone • 8 Business Owner • D- GTL Competence
• 44 projects Meetings Development
• 20 Sprint Meetings Program
• 15 Digital Projects • Business Agility
Completed Applications
• Number of Ongoing
Projects: 13
Investor Relations Presentation - DOAS Profile - 2020 | 18Digital Transformation at Doğuş Otomotiv
Agile Project Management - Mini Garden
Agile Project Management - Digital Board (Business Owner Meeting)
Machine Learning and Artificial Intelligence
Agile Project Management - Digital Board Applications / Practices - Microsoft AI Academy
Investor Relations Presentation - DOAS Profile - 2020 | 19Macroeconomic Outlook
Macroeconomic Indicators
YoY Inflation (%) Annual CPI Annual PPI Nominal Exchange Rates US$/TRY EUR/TRY
Basket (US$0.5+EUR0.5)
50.00 8.00
45.00 7.50
7.00 6.86
40.00 6.50 6.54
35.00 6.00 6.23
30.00 5.50
5.00
25.00 4.50
20.00 12.37% 4.00
3.50
15.00 9.26% 3.00
10.00 2.50
2.00
5.00 1.50
0.00 1.00
-5.00
02-13
06-13
10-13
02-14
06-14
10-14
02-15
06-15
10-15
02-16
06-16
10-16
02-17
06-17
10-17
02-18
06-18
10-18
02-19
06-19
10-19
02-20
02-14
06-14
10-14
02-15
06-15
10-15
02-16
06-16
10-16
02-17
06-17
10-17
02-18
06-18
10-18
02-19
06-19
10-19
02-20
Auto Loan Rates (%) TRY Consumer Confidence Index Consumer Confidence Index
Retail Sales Total LV
3.20
80.0 180,000
2.70 160,000
75.0 140,000
2.20
120,000
70.0
1.70 100,000
80,000
1.20 1.39% 65.0
60,000
60.0 40,000
0.70
20,000
0.20 55.0 0
02-15
05-15
08-15
11-15
02-16
05-16
08-16
11-16
02-17
05-17
08-17
11-17
02-18
05-18
08-18
11-18
02-19
05-19
08-19
11-19
02-20
02-10
08-10
02-11
08-11
02-12
08-12
02-13
08-13
02-14
08-14
02-15
08-15
02-16
08-16
02-17
08-17
02-18
08-18
02-19
08-19
02-20
Investor Relations Presentation - DOAS Profile - 2020 | 21Population & Demography
Population Statistics (’000) Age Demography Young population is a main
107,095
driver in Turkey.
13% Above
100,331 60 15%
83,155 86,907 Population is expected to grow
33% above 10%.
35-59 33%
Over 50% of the population will
31% 15-34
30% be between the age group of 15
to 59 years by 2060.
23% 0-14 23%
Median age is expected to
2019 2023 2040 2060 2019 2023
increase by 9% by 2060.
Economy Auto Industry Trade Balance (US$ bn)
Real GDP GDP YoY Growth Trade Deficit Export Import
30.00
GDP - (Trillion TRY)
1.8 12.0
GDP YoY Change (%)
25.00
1.6 10.0
1.4 8.0 20.00
6.0
1.2 15.00
4.0
1.0 10.00
2.0
0.8
0.0 5.00
0.6 -2.0
0.4 0.00
-4.0
0.2 -6.0 -5.00
Note: All figures are rounded.
12/02
12/03
12/04
12/05
12/06
12/07
12/08
12/09
12/10
12/11
12/12
12/13
12/14
12/15
12/16
12/17
12/18
12/19
0.0 -8.0
98990001020304050607080910 11 12 13 14 15 16 17 18 19 Source: TurkStat
Investor Relations Presentation - DOAS Profile - 2020 | 22Automotive Market
Turkish Light Vehicle Wholesale Performance - Market vs. DOAS
LV Wholesale Market (thousand) DOAS LV Wholesale (thousand) DOAS Market Share %
1,000 994
972 25%
957
900
871
852 20.8% 21.2%
20.1%
800
779 762 19.1% 20%
761
17.9%
700 17.3%
15.9% 16.1%
600
600
553 15%
12.6%
500 470
11.3%
400 9.0% 10%
300
202 211
183
200 152 153 5%
109 124
104
86 76
100 50
0 0%
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Source: Automotive Distributors Association, DOAS performance includes Škoda sales.
Investor Relations Presentation - DOAS Profile - 2020 | 24DOAS Wholesales Performance
WHOLESALES (unit) 2019 2018 Change 2017 2016 2015
VW 45,282 61,563 -26% 119,384 137,143 140,088
VW PV 37,029 45,388 -18% 91,343 104,410 106,677
VW LCV 8,253 16,175 -49% 28,041 32,733 33,411
AUDI 9,576 12,969 -26% 21,172 22,105 21,100
PORSCHE 298 481 -38% 700 881 877
BENTLEY 9 10 -10% 16 9 19
LAMBORGHINI 9 3 200% 7 7 6
SEAT 5,765 8,640 -33% 17,002 20,976 17,212
ŠKODA 14,600 20,425 -29% 24,714 30,004 22,435
PC TOTAL 67,286 87,916 -23% 154,954 178,392 168,326
LCV TOTAL 8,253 16,175 -49% 28,041 32,733 33,411
LV TOTAL 75,539 104,091 -27% 182,995 211,125 201,737
SCANIA 465 1,177 -60% 1,697 2,050 3,291
GRAND TOTAL 76,004 105,268 -28% 184,692 213,185 205,593
MARKET SIZE*
PV 379,430 469,882 -19% 722,168 765,467 726,477
LCV 90,195 130,104 -31% 234,654 228,446 245,027
HCV 7,444 11,754 -37% 18,554 18,343 33,652
TOTAL 477,069 611,740 -22% 975,376 1,012,256 1,005,156
DOAS Market Share
PV 17.7% 18.7% 21.5% 23.3% 23.2%
LCV 9.2% 12.4% 11.9% 14.3% 13.6%
HCV 6.2% 10.0% 9.1% 11.2% 9.8%
TOTAL 15.9% 17.2% 18.9% 21.1% 20.5%
Source: Automotive Distributors Association
Investor Relations Presentation - DOAS Profile - 2020 | 25Turkish Automotive Industry
Production vs Sales (thousand units) GDP vs Auto Sales Breakdown of Vehicles*
Sales Production Change in Auto Sales (left axis)
Change in GDP (right axis) Total Number of
1,800 150% 15% Road Motor Vehicles:
1,600 23,1 mn units
1,400 100% 10%
1,485
1,200 Car 54%
50% 5% Small truck 16%
1,000
Motorcycle 14%
800 0% 0% Tractor 8%
Truck 4%
600
Minibus 2%
400 479 -50% -5% Bus 1%
200
0 -100% -10%
2004
2019
1997
1998
1999
2000
2001
2002
2003
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Source: General Directorate of Public Security
Auto Industry Segmentation* Auto Engine Segmentation* Vehicle Ownership Per Capita**
PC LCV PC LCV Parc Density / 1000 Inhabitants
98% 94% 614
603 588
66%
59% 386
52% 48%
47%
33% 219
19%
11%
2% 0%
Import Diesel A/T below 1600 cc between 1600 cc above - 2000 cc Turkey Romania UK Germany Greece
- 2000 cc
* As of December 2019 ** ACEA Report Vehicles in use Europe 2019 (2018 Data)
Investor Relations Presentation - DOAS Profile - 2020 | 26Turkish Automotive Industry
Oil Prices in Turkey (TRY) (2005-2020) Oil Prices (Liter, TRY) (23.03.2020)
10.41 10.16
7
8.93 9.09
6
7.49
5
4 5.31 5.44
3 4.30
2
1
0
01.01.05
01.01.06
01.01.07
01.01.08
01.01.09
01.01.10
01.01.11
01.01.12
01.01.13
01.01.14
01.01.15
01.01.16
01.01.17
01.01.18
01.01.19
01.01.20
Italy Greece Germany UK Turkey Bulgaria China USA
Source: Global petrol prices
SCT Rates in Turkey (%) 2000 cc Average Vehicle Age in Turkey
(Passenger Cars)
160 160 160
160 145 23.9
130 130
120
100 100 100(*) 16.6
84 84 84 90
80 80 80 13.8
80 75 12.8 13.7 13.5 13.5 13.8
50 60 54 60 60 11.7
52 45 45 45 (**)
40 Motor
37 37 37 30
40 46 30 27
Vehicles
18 Average
27
0
08-02 01-03 11-04 03-09 06-09 10-09 01-11 09-12 01-14 11-16 09-18 07-19
(*)
100% for sale price of TRY170K.
(**)
30% for sale price of TRY120K, respectively. Vehicles Truck
Investor Relations Presentation - DOAS Profile - 2020 | 27Core Business Lines
Import and Distribution
Celebrating its 100th anniversary in 2019, Bentley further cemented its
Thanks to the successful product and communications strategies pursued
position among its rivals thanks to the great attention that its New
in 2019, Volkswagen Passenger Cars ranked third in the passenger car
Continental GT model has attracted in Turkey. Lamborghini reached the
market with a 10% market share and a total retail sales figure of 38,820
highest sales figure in Turkey with Urus, the world’s first super SUV. In
units. Thanks to its emotional brand strategy which has been maintained
2019, Bentley sold 9 in total and Lamborghini sold 9 units of vehicles.
with consistency for years, Volkswagen Passenger Cars was elected
Turkey’s most-loved automobile brand in 2019 - just like in the past seven
years - at “Turkey’s Lovemarks 2019 Survey” conducted by the Mediacat
magazine and Ipsos. In addition, the brand was awarded the Bronze Apple The 718 model led its segment with a 39% market share, with 37 units sold
in the Media/Service category in the Crystal Apple Festival, which gives in 2019. The best-selling model of Porsche was Macan with 236 units.
out the most prestigious creativity awards in the world of marketing, with Porsche focused on driving experience with collaboration projects in 2019.
its ad campaign, “Original Spare Parts - They Don’t Look Like They Work,
They Just Do”.
Despite the contraction in the light commercial vehicle market in 2019,
Volkswagen Commercial Vehicle maintained its third place with 9,676 units
sold and 10.5% market share. It retained its leadership in the imported
The Audi brand, which has been imported by Doğuş Otomotiv since 1994, commercial vehicle sales. Volkswagen Commercial Vehicles was awarded in
achieved many important successes in 2019 and completed the year as a the “Commercial Automotive” category of the A.L.F.A Awards, where brands
premium segment leader with sales of 10,024 units ahead of its rivals. Audi that best manage the customer experience are evaluated. In the International
Turkey continued to secure its position in the premium segment by Sales Teams meeting held by Volkswagen AG in Germany, Volkswagen
focusing on the digitalization of its business processes and “The Good Commercial Vehicles was selected as the best customer-oriented distributor
Natured Brand” strategy. Audi Turkey continued to maintain its active and granted with the “Best Customer Oriented Market - Turkey” award in 2019.
social media presence in 2019 and preserved its position at the top of the
list of the most-followed Twitter accounts among all the automotive
brands in Turkey. Scania left a challenging year behind for the heavy-duty vehicle sector with
success by completing the year with a 12% share in the tow truck market
and 6.2% in the entire market in 2019, with its motto of “Your business is our
priority”. Scania kept informed its existing and potential customers with
SEAT Turkey sold 5,914 cars in 2019, led by the Leon model, representing a regard to CNG and LNG-based vehicles throughout 2019, when the first
market share of 1.53%. With the contribution of the communication efforts, LNG fleet sale in Turkey was accomplished.
SEAT’s brand awareness was realized as 27.2% in 2019. Brand likeability
was realized as 7.2% by increasing compared to 2018.
Scania Engines answers the needs of its customers in a variety of areas,
offering them low-emission engines including marine and industrial
engines, as well as generator engines. Increasing its marine engine sales by
ŠKODA closed the year 2019 with selling 15,369 units and achieving the 62% in 2019, Scania Engines has preserved its place among the largest
second highest market share in its history with 4.0%. Especially the Kodiaq engine vendors.
and Superb models ranked in the top two of their respective segments,
further strengthening the brand’s sales success in upmarket models.
Octavia, often considered the heart of the brand, maintained its strong Long hailed as the leader in the reefer unit market, Thermo King maintained
position by closing the year in the first place with 6,815 units sold in the its success by providing solutions for various needs and preserved its lead in
last sales period of the current generation before leaving its place to the the cold chain transport sector. Sector leader in reefer units, Thermo King
fourth generation coming in 2020. was named the “Best Brand” for the 15th time in the Reefer category at ETM
Awards 2019.
Investor Relations Presentation - DOAS Profile - 2020 | 29Retail > Doğuş Oto
Doğuş Oto represents seven brands (VW
Passenger Cars, VW Commercial Cars, represents
Audi, Porsche, SEAT, Škoda, and DOD),
for which it sells new and second-hand
vehicles, spare parts, and accessories at 7 brands
a total of 36 Authorized Dealers and 33
Service points in Istanbul, Ankara, Bursa one-stop shopping
and Kocaeli; it also offers its customers concept
insurance, financing, and after-sales
support services.
Doğuş Oto operates on a total area
of 278,480 square meters with 1,426 operating on
employees.
Doğuş Oto sold 27,649 new vehicles and
its share in the retail sales volume of
278,480 m2
Doğuş Otomotiv was 34.5% in 2019. total area
With a total of 288,955 service entries
were made in 2019.
2019
34.5%
Share of DOAS sales
Investor Relations Presentation - DOAS Profile - 2020 | 30Retail > Škoda
New Corporate Identity and Design
Standards 2019
15,369
Yüce Auto started the distribution of
ŠKODA brand vehicles in 1989.
In 1998 50% partnership with Doğuş
Otomotiv started. Sales Units
The brand has completed the year with
15,369 sales and ranked 11th place with 4%
market share.
SUPERB, which is among the luxury 2019
models in the D Sedan segment,
4%
completed 2019 with the sales of
4,519 by taking the second place in its
segment.
Market Share
The KODIAQ model in the D SUV
segment was the most sold model in its
segment with a 19.2% market share and
became one of the most prominent SUV
models with 1,675 units.
In its segment
KODIAQ
the most sold model
Investor Relations Presentation - DOAS Profile - 2020 | 31Replacement Parts and After Sales Services > Parts & Logistics
Spare Parts and Logistics employs stateof-
the-art technology combined with the availability
best modern synergistic practices, creating
99%
unmatched levels of service for the global
brands that Doğuş Otomotiv represents.
In 2019, Spare Parts and Logistics imported
58,174 vehicles, and dispatched 75,539
in Spare Parts
vehicles to Authorized Dealers, ending the
year with a total revenue of TRY 1,337.80
million generated by the sales of spare
parts and accessories.
Spare Parts and Logistics uses advanced Revenues
computer technologies and inventory
management systems, which can be easily
adapted to various demands of customers,
TRY 1,337.80 million
to run its operations smoothly. As a result,
spare parts availability was maintained at
from Spare Parts
99% in 2019 like the previous year, thus
significantly reducing the amount of stock
and accessories
held.
As the “shipment from the port” project
that Spare Parts and Logistics implemented dispatched
as a part of its pioneering vision in vehicle
logistics continued with high capacity
for vehicle storage and importation at
the ports, significant improvements
75,539
were achieved in client delivery times by
working with more than one transportation
vehicles
company for vehicle deliveries from ports
to authorized dealers.
Investor Relations Presentation - DOAS Profile - 2020 | 32Used Vehicle Sales > DOD
The total sales of DOD Authorized
Dealers realized as 18,067 units at 58 2019
18,067
sales points in 2019.
The Regulation on the Trade of Used
Motor Land Vehicles published in
the Official Gazette no. 30331 dated sales vehicles
13 February 2018 rendered it compulsory
to provide the services like warranty and
expertise survey, which were already
offered by DOD to its customers before
the said regulation.
In 2019, the company continued to
work towards achieving the standards
largest corporate
required by the regulation - such as
operating license and professional
retailer of used
competency certificate - across its
Authorized Dealer network.
car business DOD Sales Performance
23,125 22,534
DOD Mobile application has been 22,009 21,767
downloaded about 790,000 times on
smartphones or tablets and became one 18,067
of the most preferred applications in its
market. providing services
58
customer points
in Turkey
2015 2016 2017 2018 2019
Investor Relations Presentation - DOAS Profile - 2020 | 33Automotive Related Ancillary Business
Finance > VDF
The JV company was established on New Contracts
20 December 1999 to provide financing 2019 86,433
78,111
for Doğuş Otomotiv Group Brands’
30,102 units
67,733
customers. The established JV company 60,180 58,338
51,177 54,793
is owned by Doğuş Holding (1%), Doğuş
Otomotiv (48%) and Volkswagen
Financial Services AG (51%).
new contracts 30,102
Offering products and services
nationwide, VDF ensures ease of mind 2012 2013 2014 2015 2016 2017 2018 2019
for its customers by providing Vehicle
and Service Credits from a single point: Credits Given (TRY million)
the Authorized Dealer.
2019 5,522
5,163 4,957
TRY 3,058 mn
4,345
In 2019, vdf aimed to increase customer
satisfaction and customer loyalty 2,870 3,058
2,531
through sale, marketing and customer
loyalty campaigns it jointly organized
credits given 1,906
with the brands. According to the
results of the survey it conducted in
2019, vdf scored much higher than the 2012 2013 2014 2015 2016 2017 2018 2019
world and Europe averages in customer
Portfolio
satisfaction assessments compared 2019 160,727
to the previous year. According to the 146,046 147,671
survey, 9 out of 10 people stated that
80,211 units 121,905 129,945
111,783
they would want to work with vdf again. 91,257
80,211
In 2019, new credit contracts realized as
30,102 units with a total amount of TRY
portfolio
3,058 million and total portfolio units of
80,211.
2012 2013 2014 2015 2016 2017 2018 2019
Incl. Scania and Man Finance
Investor Relations Presentation - DOAS Profile - 2020 | 35Finance > VDF Insurance
VDF Insurance, as an agent for 13 insurance Number of Insurance Contracts
companies, provides services & products to in 8 years
its customers such as motor insurance, traffic 314,757 313,129 323,975 306,771
doubled
insurance, credit protection insurance and 256,831
extended warranty.
VDF Insurance works with the Authorized
Dealers of VW Group brands in Turkey. The number of policies
number of its branches in 2019 is 32.
The production of its policies will be 350 million.
2015 2016 2017 2018 2019
Finance > VDF Factoring Insurance branches is
Insurance Penetration
Motor Insurance Extended Warranty
32
Active since May 2010, VDF Factoring offers 59.5% 58.5% 21.4%
16% 15% 17.1%
factoring and financing services to 112 14%
44% 44% 45%
Authorized Dealers of Doğuş Otomotiv. In
2019, VDF Factoring reached a transaction
volume of TRY 9 billion and a total asset value number of VDF
of TRY 341 million.
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
Development of Assignments (TRY million)
Operational Fleet Renting > 2019 DOAS Yüce Other
VDF Fleet
TRY 9 bn
2,000
600 1,500 2,300
1,100 600
VDF Fleet was established in March 2016 9,600 10,000 1,500
8,800 1,400
Fleet ERP processes and procedures were built up.
2019 active contract number is around 8,022
transaction volume 7,600
7,000
contacts.
In 2020, it is expected more than 12.000 new
contracts. 2015 2016 2017 2018 2019
Investor Relations Presentation - DOAS Profile - 2020 | 36Other Investments > TÜVTÜRK
TÜVTÜRK – a cash cow business of DOAS, Bridgepoint
and TÜV SÜD
TÜVTÜRK consortium was granted by Turkish
rights to build & operate
20 years
Privatization Administration the right to build &
operate MVISs in Turkey for 20 years in exchange
of US$ 552 million.
189 fixed and 73 mobile inspection stations
are fully operational as of end-1Q09, with an
investment of US$ 300 million. in exchange of
Operation fees were collected from the
suboperators (Business associates (BA)) in US$ 552 mn
exchange for the prepared stations for operations.
The BAs will share their revenues with the
government: 1st-3rd years: 30%; 4-10th years:
40% and 11-20th years: 50%
...and with TÜVTÜRK consortium: 1st-10th years
expected revenues
US$ 15 bn
7% and 11-20th years: 20%
The MVIS business is expected to generate
US$ 15 billion revenues in 20 years with
US$ 2.5 billion EBITDA.
At the end of the 12th year, nearly 83.5 million in 20 years
vehicles have been inspected and 26.5 million
vehicles underwent exhaust gas emission
measurements. 29.8 million vehicles were re-
inspected and enabled over 29.2 million unsafe
cars to return safely back into traffic once again.
In 2019, periodic inspections of 9.9 million vehicles
were completed and 3.8 vehicles underwent
exhaust gas emission measurements.
expected EBITDA
US$ 2.5 bn
According to the research entitled “Analysis
of the Economic Impact of Road Safety and
Periodic Vehicle Inspection Application in Turkey”
conducted by CITA in 2017 under the leadership of
Prof. Dr. Wolfgang G. Schulz and Sebastian Scheler;
there is an average saving of 340 million US$ per
in 20 years
year which is contributed to Turkish economy as
a result of the traffic accidents avoided through
TÜVTÜRK vehicle inspection system.
Investor Relations Presentation - DOAS Profile - 2020 | 37Other Investments > Doğuş Teknoloji
Growing with new investments
Doğuş Teknoloji creates a wide scope Affiliate
of software products and services
that answer to actual demands and
that reflect strong technological and 46%
operational experience and sectoral
expertise.
Doğuş Otomotiv
Established in September 2011, Doğuş
Teknoloji is owned 54% by Doğuş Holding
and 46% by Doğuş Otomotiv.
It moved to D-Office at the end of 2019.
The main areas of Doğuş Teknoloji’s
Established
2011
expertise include designing software
and information systems that responds
to analysis of business requirements (i.e.
business process automation, reporting,
security, etc.), development, installation,
updating, maintenance, error fixing
and integration of projects into these
systems, maintaining security, monitoring
performance and reporting abnormalities,
consultancy services, and managing all of
all these processes. ITIL
Certified
Investor Relations Presentation - DOAS Profile - 2020 | 38Corporate Governance
Sustainability Management
Impact Management Focused Strategy
Corporate
Governance and
Sustainability In accordance with the principle of transparency
Committee Affiliated and accountability, Doğuş Otomotiv has been
with the Board implementing strategic sustainability management
in the areas of social, environmental, economic and
governance throughout its all life cycle since 2009.
Our Company, which accepts sustainability related
Code of
areas as a part of risk management, published its 11th
Ethics and Sustainability Sustainability Sustainability Report in 2019. The report, which was
Compliance Management Council published by taking an independent audit, is delivered
Committee to our stakeholders via the website in accordance
with the GRI Reporting Principles. Since 2017, our
report also includes the UN Sustainable Development
Goals Index. Doğuş Otomotiv has been a signatory of
the United Nations Global Compact since 2010.
Digital
Transformation
and General Directorate
of Corporate
Communication
Investor Relations Presentation - DOAS Profile - 2020 | 40Sustainability Management
Report Assurance by an
Independent Auditor
Doğuş Otomotiv published its 2018
Sustainability Report receiving limited
assurance in line with the «Independent
Assurance» topic as per the basic
principles of Sustainability Reporting in
AccountAbility Principles (AA1000 AP)
International Standards for sustainability.
Investor Relations Presentation - DOAS Profile - 2020 | 41Traffic is Life!
The Traffic is Life! platform has carried out awareness
studies towards various target audiences for 15 years
as the longest social responsibility project in the
increasing
traffic safety
sector, with a view to changing the behavior and
habits of individuals from all age groups regarding
traffic safety, and raising awareness in society.
In 2019, the Traffic is Life! platform adopted the
strategy of taking an active stance in social media and
digital platforms in order to efficiently reach its target
awareness
audience.
Thanks to interactive content such as surveys, tests,
since 2004
and puzzles that are published through Instagram’s
story feature, the platform managed to keep its
communication with its target audience alive. A
contest titled “Give me a sign” was held on what new
traffic signs can be introduced to meet different
In this sense, 2019
needs, reaching a total of 35,103 people on Instagram,
and 415,000 on Facebook. has been a year when
Traffic is
Content was shared not only for motorists, but also for
motorcycle riders, cyclists, pedestrians, parents, and
animals.
The platform prepared a series of short videos in order
to fill the knowledge gap on the part of drivers in
Turkey with regard to safe driving, and to offer them
guidance on traffic related matters.
Life!
Traffic is Life! focused on the things that young people TRAFİKTE SADECE DÖRT TEKER YOK!
pay the highest attention to in its communications, in
order to pique their interest.
In 2019, the Traffic is Life! platform continued its
“Traffic Safety Remote Education” - started in 2013.
The remote education, offered in the category of
“Elective Social Courses” recommended by the
Council of Higher Education, is the first social
responsibility project that has entered the university
SCORM system with its traffic safety content.
Investor Relations Presentation - DOAS Profile - 2020 | 42Sustainable Growth Resources
We aim to ensure sustainable growth by accepting our priority to be able to respond to the expectations of
our stakeholders.
Material Issues DOAS Performances Related UN Sustainable
Development Goals
Environmental
• Energy Efficiency Policy
• Activities to Reduce Energy Consumption
Climate Change • Waste Management Policies and Practices
• Activities and practices to promote waste
Environmental Risk Management
management at suppliers, Authorized
Electric Vehicles Dealers and Services
• Digital Transformation Practices
• Electric Vehicle Committee
• Growth Increasing Employment
(Authorized Dealers and Services)
• Activities to increase female employment
Employees and Workplace (Equality at Work)
Social
Ethics • Cooperation with Vocational High Schools
• Mentoring for female students
Human Rights • TEV partnership
Community Engagement • Doğuş Otomotiv Code of Ethics and related
practices
• Traffic is Life! platform
• Doğuş Otomotiv Volunteering Platform
Investor Relations Presentation - DOAS Profile - 2020 | 43Sustainable Growth Resources
Material Issues DOAS Performances Related UN Sustainable
Development Goals
• Automotive Code of Ethics and related
Governance
practices
• Inclusion of sustainability areas in Risk
Sustainable Risk Management Management
Corporate Compliance • Number of women on the Board of
Sustainability Management Directors
• Corporate Governance Compliance
Rating
• BIST Sustainability Index
• Digital Transformation Practices
Economic
Digitalization • Sustainable Purchasing Policy
Sustainable Supply Chain • Suggestion System
• Lean programs and saving projects
New Products and Services
• Employment in Value and Care Center
Used Vehicle Market • DOD and Related Programs
Customer Relations • Inclusion of Suppliers, Authorized Dealers
and Services in Sustainability Report
Investor Relations Presentation - DOAS Profile - 2020 | 44Social Media
Social Media
Volkswagen Volkswagen LCV Audi
3.9 mn followers 1,066,498 followers 1,159,446 Facebook followers
Turkey’s 3rd largest locally followed brand page Total number of interactions 71,306 19,249,447 reach in 2019
Turkey’s 1 largest locally followed automotive brand
st
Total number of reach 6,626,673 274,530 interactions in 2019
page 1st in the commercial vehicle category in the world 6th ranking among Audi globally
Turkey’s Most Followed Car brand
3,307,067 user interaction Number of followers 29,601 409,879 Twitter followers
198,228,797 reach Total number of interactions 98,159 1st brand among all automobile brands on total
The 3rd largest VW brand page Total number of reach 2,002,201 followers
23,800 interactions in 2019
446K + followers Number of subscribers 14,300
The largest brand account in automotive Total number of interactions 845 4,960 YouTube subscriptions
The second largest Volkswagen Brand Page YouTube views 17,491,986 6,069,416 views
1,564,238 likes, 16,660 comments
1,598,621 interaction Amarok Turkey 2019 333,548 Instagram followers
19,148,009 reach in 2019
Number of followers 57,374 871,389 interactions in 2019
Total number of interactions 98,159 4th largest Audi account globally
Porsche Total number of reach 2,958,306
The world’s largest Amarok page. 12,573 LinkedIn followers
350,969 mn followers
First automotive brand to actively use LinkedIn in
Number of content in 2019: 48
Turkey
Number of content interactions in 2019: 13,595
Number of video sharing in 2019: 8
SEAT
Number of video views in 2019: 5,647 Global SEAT Facebook 5.6 mn followers
Interactions: 1.1 mn (Turkey)
ŠKODA
117,120 followers
Reach: 63.8 mn (Turkey) 760,960 followers
Increase in number of followers in one year: 19,177
Number of content in 2019: 352
43,499 followers 171,718 followers
Ranked 4th among all SEAT Twitter accounts.
3,770 subscriber
14,952 followers
Total view: 1.7 mn
125,189 followers
Ranked 1st among all SEAT countries on Instagram 3,227 subscriber
17,213,761 views
*All data is as of May 2019
Investor Relations Presentation - DOAS Profile - 2020 | 46Investor Relations
Doğuş Otomotiv Investor Relations
With a proactive approach in 2019, investor Percentage of Foreign Ownership (%)
meetings were held with 356 investment 2019 DOAS BIST 100
firms, of which 34 were conducted one-on-
%14
66% 65%
one, 6 as a group, and over 300 conference 60%
calls with investors. To provide information
on the company’s operations, 3 Analyst Days
and 3 Investor Days were organized. Foreign Ownership 11% 14%
8%
Video and telephone calls were conducted
with more than 300 foreign analysts and
brokers based in cities including Austin, 2017 2018 2019
Boston, Capetown, Chicago, Dallas, Des
Moines, Hong Kong, Lima, Los Angeles, Earnings Per Share Price/Earnings Rate
Miami, Monaco, Montevideo, New York, 2019
Quito, Salt Lake City, San Francisco, Santa
24,88
0,93 24,88
Monica, Singapore and Tokyo to discuss the
Company’s activities and developments. 0,67
In the annual “Emerging EMEA Executive
Team” survey conducted by Institutional Price/Earnings Rate 0,38 8,90
6,45
Investor Magazine and highly anticipated
by the finance community in Europe, 12
thousand trading professionals evaluate 2017 2018 2019 2017 2018 2019
approximately 400 companies and over 990
executives from more than 20 industries in
the “Best CEO,” “Best CFO,” “Best Investor 2019 Award
Most Honored
Relations Professional,”and “Best Investor
Relations Program” categories. In the 2019
survey, Doğuş Otomotiv CFO Kerem Talih
took third place in the “Best CFO” category
in the automotive industry, and Investor
Company
Relations Manager Müge Yücel took
second place in the “Best Investor Relations
Emerging EMEA
Professional” category. Executive Team
Investor Relations Presentation - DOAS Profile - 2020 | 48Investor Relations Contacts
Müge Yücel, GRCP
Head of Investor Relations
+90 262 676 90 58
muyucel@dogusotomotiv.com.tr
Address: Şekerpınar Mah. Anadolu Cad. No: 22 ve 45,
41420 Çayırova/Kocaeli Turkey
Website: www.dogusotomotiv.com.tr
E-mail: yatirimciiliskileri@dogusotomotiv.com.tr
investorrelations@dogusotomotiv.com.tr
Investor Relations Presentation - DOAS Profile - 2020 | 49Disclaimer Doğuş Otomotiv Servis ve Ticaret A.Ş. (the “DOAS”) has prepared this presentation documents (the “Document”) consisting of documents and appendixes thereto for the sole purposes of providing information and projections and statements relating to the DOAS (the “Information”). DOAS cannot guarantee the accuracy, adequacy, or completeness of such information, and cannot be responsible for the results. The Information is subject to change without any notice. Neither the Document nor the Information can construe any investment advise, or an offer to buy or sell DOAS shares. This Document and/or the Information cannot be copied, disclosed or distributed to any person other than the person to whom the Document and/or Information delivered or sent by DOAS or who required a copy of the same from the DOAS. Any and all information contained in this document are strictly confidential.
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