LEISURE & ATTRACTIONS - Zoos - Axess AG

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LEISURE & ATTRACTIONS - Zoos - Axess AG
LEISURE &
ATTRACTIONS
Zoos

          ENGLISH

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LEISURE & ATTRACTIONS - Zoos - Axess AG
Axess
    LEISURE & ATTRACTIONS
    Smart and modern ticketing and access      zed datacenter allows to add as many       traction. The modular system of Axess
    management solutions for leisure and       products or features as you need. No       allows to add features that you might
    attractions. Whether you need a sys-       matter if it is a small zoo, a museum, a   need in the future by simply integrating
    tem for selling tickets, automated data    big theme park or a sightseeing attrac-    them into your existing system. Various
    management, CRM or access control          tion. You pick only features you need.     third party products can be integrated
    – Axess is your full-service partner. We   We take all chosen parts and tasks and     as well.
    offer the perfect system. Our centrali-    configure the best solution for your at-

              Axess                                       Axess                                     Axess
              WEBSHOP                                     TICKET KIOSK 600                          SMART TICKETS

              Axess                                       Axess                                     Axess
              SMART RETAIL                                PICK UP BOX 600                           SMART POS

              Axess                                       AX500                                     Axess
              RESORT.LOCKER                               Smart Gate NG                             HANDHELD 600

              Axess                                       AX500
              RESORT.F&B                                  Smart Access Terminal NG

              Axess                                       Axess
              SMART RESERVATION                           Car Axess NG Entry/Exit

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LEISURE & ATTRACTIONS - Zoos - Axess AG
Axess WEBSHOP
Solutions for smart internet sales
Nowadays most tickets are bought on-          in-house and is therefor perfectly in-      Axess SMART CARD at the webshop
line. The Axess WEBSHOP provides              tegrated into the Axess system. When        using the WTP number of the ticket.
operators with an online ticketing solu-      guests arrive on site, they are able to     Axess Web Ticketing Program (WTP
tion that is integrated into the own in-      convert their voucher into a valid ticket   sales) serves your attraction with an on-
dividual website. It is a “fully responsi-    at the cash desk or by using the Axess      line ticketing for both B2C and B2B sec-
ve” and convenient outlet which guests        PICK UP BOX 600 or the Axess TICKET         tors.
can use to book tickets and services          KIOSK 600. If guests are already regu-
from any device. It has been developed        lar customers, they may recharge their

Buy a ticket

Print out ticket or save it on the            Scan the ticket           Go through the gate.
smartphone.                                   at gate.

Reserve a ticket

Get the voucher/code in                       Go with the voucher/code to the Axess       Go through the gate.
the webshop.                                  TICKET KIOSK 600, the Axess PICKUP
                                              BOX 600 or the cashier and get the
                                              ticket.

Recharge a SMART CARD

Recharge an existing SMART CARD              Go through the gate.
with WTP number in the webshop.

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LEISURE & ATTRACTIONS - Zoos - Axess AG
Axess SMART POS
    The high performance point of sale
    The smart cash desk solution offers        all legal and fiscal requirements, as well
    an impressive intuitive design and a       as reports. The receipt printer is also
    wide range of functionality. The Axess     able to print barcode tickets. A high
                                                                                            Features
    SMART POS can be individually config-      resolution touch screen allows to oper-      › Clear ticket selection
    ured. It works for leisure parks, theme    ate the system intuitivly and rapidly. An
    parks, museums, zoos, sights and other     easy-to-read customer display gives the      › Individual position of keys
    attractions. The user interface offers a   customer overview of the charges and         › Several key levels (tickets, articles,
    large transaction window which is able     details. With the connected camera it is       packages etc.)
    to display all sales data and additional   possible to take pictures and print them
    messages. The POS is also a secure pay-    on the ticket as for saison tickets.         › Color indications and groupings
    ment management system which fulfills                                                     (by frequency or event)

                                                                                            › Rapid ticket production with up to
                                                                                              four Axess SMART PRINTERS 600
     Axess                                      Touch screen
     SMART PRINTER 600                          Intuitive operation                         › Reports on receipt printer
     All printers offer read and write
     functions                                                                              › Gift coupon solutions (country
                                                                                              specific)

             Camera                                        Customer display                 › Online and offline operation (local
             High resolution for guest                     Can also be used as                database)
             photos personalized tickets                   advertising space
                                                                                            › Integration of additional services such
                                                                                              as Axess RESORT.LOCKER

                                                                  Receipt printer
                                                                  Can also be used to
                                                                  print barcode
                                                                  tickets

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LEISURE & ATTRACTIONS - Zoos - Axess AG
Axess RESORT.F&B
Get your restaurants, kiosks and shops into the system
Axess RESORT.F&B is the integrated          ness. This smart solution can be used       evaluation, order management, master
solution for the order and logistic ma-     for services ranging from food kiosks       data management, the setup of regis-
nagement of your restaurants, kiosks        to restaurants. RESORT.F&B corre-           tration interfaces and inventory eva-
and shops. RESORT.F&B can be con-           sponds of course to tax law guidelines.     luation is administered centrally in the
figured individually and coordinated        In case of fiscal changes, RESORT.F&B       RESORT.F&B MANAGER. Reports can
according to the needs of your busi-        is updated with just a few clicks. Report   also be sent automatically by email.

            Axess
         DATACENTER
        (Inventory management,
       administration, reporting)

            F&B Cube

    F&B POS            Handheld F&B
  (bar/kitchen)          (waiters)

Axess SMART RETAIL
Shopping at your attraction made easy
The SMART POS RETAIL allows to in-
tegrate your sales of shop articles or
other extended items into the POS sys-
tem. You can sell a sunhat in your water-
park, a souvenir of your theme park, a
book in your museum or even a locker
to store extensive bags or other items.
Everything can be monitored and ma-
naged through one system and databa-
se and offers on the front-end an easy to
read overview.

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LEISURE & ATTRACTIONS - Zoos - Axess AG
Axess SMART RESERVATION
      Get your personal seat, be part on a limited tour or special event
      Axess SMART RESERVATION is the in-              in museums. The inquiries from all sales    and bookings. Reservations for larger
      novative reservation system for many            channels are automatically transferred      groups are easily done with the special
      applications. It offers you a back office       into the SMART RESERVATION MANA-            group reservation feature. B2B partners
      solution to create and manage inquiries         GER software. This is where a reservati-    (such as travel agencies) get their own
      and reservations. This web-based ap-            on is created, edited or changed. When      login and can independently make their
      plication doesn’t require any additional        the process is finished, SMART RE-          reservations in the RESERVATION MA-
      installation. Your visitor has a confir-        SERVATION generates and sends the           NAGER.
      med place at a particular time, a special       reservation confirmation. You always
      event or in a limited group for a tour like     have a clear overview of all reservations

                                                         B2C
                                    Ticket Shop creates a ticket with the reservation
    Individual

                                                                                   Get the ticket at:
                 External                           Interface:
                 shop                               DCI4WTP                        • Cashier                         Entrance
                                                                                   • Vending Machine

                 Inquiries:
                                                                                   Get the ticket at:
    Group

                 • Phone/email                      Reservation that
                 • Online form                      creates a
                                                                                   • Cashier
                 • Externally via                   confirmation
                                                                                   • Vending Machine
                   B2B partner

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LEISURE & ATTRACTIONS - Zoos - Axess AG
Axess RESORT.LOCKER
Integrate a full locker management into your access system
Thanks to the central administration of      The ticket is simuntaniously the locker     tors are provided with a wide range of
data in the Axess DATACENTER visitors        key. By using the Axess SERVICE PANEL       tools for the administration and analysis
are able to book a personal locker at the    lockers can be managed and changed          of the lockers.
same time as they purchase their ticket.     or authorizations can be added. Opera-

BUY                                          MANAGE                                       USE
Visitors buy and pay a ticket online or at   Managing of the locker system by the         Use the ticket as the key for the lo-
the Axess SMART POS. They get the ti-        service team with the RESORT.LOCKER          cker system.
cket from the cashier at the POS or print    MANAGER PRO or PURE or independ-
it at the Axess PICK UP BOX 600.             ently at the SERVICE PANEL.

       Online                                          RESORT.LOCKER
                          PICK UP BOX                 MANAGER PRO/PURE

                                                           All panels are
                                                         connected via the
                             Ticket                       RESORT CUBE
                                                                                                  Locker               Enjoy the day

                                                         RESORT.LOCKER
    SMART POS
                                                         SERVICE PANEL

                                                           +    Axess
                                                                RESORT.LOCKER PRO
  Features                                                      Allows to book and adapt locker authorizations in short time. The
                                                                software is fully integrated into the Axess RESORT system and all-
  › Easily book a locker onto your                              ows managing the lockers at the Axess SMART POS.
    account by using the Axess
    CONNECT.APP, Axess SMART POS,
    a stand-alone system or online
                                                           +    Axess
  › Book one or more lockers;                                   RESORT.LOCKER PURE
    Assign multiple tickets to one locker;                      You can easily manage lockers for your visitors on external systems.
    Change lockers                                              This stand-alone product allows integration for hotel receptions,
                                                                rental shops, etc.
  › Centralized configuration of the
    system; Login with the web browser

  › Offline operation without restrictions
                                                           +    Axess
  › Online monitoring of locker                                 RESORT.LOCKER SERVICE PANEL
                                                                Located in the locker room, the panel supports the visitor with basic
    occupancy
                                                                functions such as checking the location of the locker, assigning
                                                                other persons or changing lockers. Visitors can manage their locker
                                                                independently of the service team.

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LEISURE & ATTRACTIONS - Zoos - Axess AG
Axess PICK UP BOX 600
    Delivering prepaid tickets within seconds
    Getting your ticket was never that easy.     The space-saving and solid construction      Even the issue of group tickets is possi-
    Visitors can collect tickets ordered on-     enables simple installation and integra-     ble. By scanning the QR code for your
    line in the individualized Axess WEB-        tion on site as well as reliable operation   group voucher you get all individual
    SHOP or Axess CONNECT.APP on site            in all weather conditions. Thanks to the     tickets printed at the PICK UP BOX. On
    in seconds. This makes queuing a thing       modular construction philosophy of Ax-       top you can forward vouchers for special
    of the past. As a park- or museum op-        ess, the PICK UP BOX 600 is also easy        offers if you connect the Axess BADGE
    erator you benefit from satisfied visitors   to maintain and can be upgraded with         BOX 600 with it. E.g. free drinks, bonus
    and quicker ticket issue combined with       technical innovations at any time.           on services or free souvenirs.
    lower staff costs.

                                                                                 Axess SMART SCANNER 600
                                                                    Simply scan the QR code to receive a ticket

                                                                                  Axess SMART PRINTER 600
                                                               Issues barcode tickets or smart cards in seconds
                                                                           Group collections are also possible

                                                                                                Features
                                                                                                › Issue of barcode tickets or smart cards

                                                                                                › Weatherproof design

                                                                                                › Slim Fit

                                                                                                › Intuitive operation ensures smooth
                                                                                                  self-service

                                                                                                › Individual layout for operating
                                                                                                  instructions panel
                                                                                                › Screen for marketing infos or
                                                                                                  advertisement

                                                                                                › Remote management of screen
                                                                                                  display

                                                                                                › Delivery of group tickets

                                                                                                › Optional Axess BADGE BOX 600 for
                                                                                                  special offers or infos

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LEISURE & ATTRACTIONS - Zoos - Axess AG
Axess TICKET KIOSK 600
The genius among ticket machines
Multifunctional and interactive: The     easy: It enables the issue of tickets from   payment options can be customized to
Axess TICKET KIOSK 600 combines          vouchers out of the web. The scanner         your needs. The TICKET KIOSK offers a
smart technology with a generous,        reads barcode and RFID tickets as well       CREDIT version, with a country-specific
user-friendly display into a new class   as QR codes from smartphones. The            card terminal and is ready for NFC solu-
of ticket machines. The kiosk makes it   27“ color display with touch function        tions as well. Future versions will offer
quick and easy to buy tickets around     offers great overview of information.        the withdrawal of tickets and repay of
the clock and prevents stress at the     The presentation height of the moni-         deposits.
cashier desk at peak times. With the     tor can be ergonomically adjusted for
TICKET KIOSK pick-up-service is made     the ideal placement. A broad variety of

High-resolution 27'' Touchscreen Display
Intuitiv menu guidance and ADA mode with
­height-adjustable presentation and                                                     Features
 maintenance menu
                                                                                        › Touchscreen with ADA Mode

                                                                                        › Cash module

                                                                                        › Banknote reader

                                                                                        › Optional banknote return function
Axess TICKET SCANNER 600                                                                › Payment via NFC
Reads RFID cards in ISO 14443 or
                                                                                        › Indoor and outdoor installation
15693 format, as well as barcodes and
QR codes from mobile devices                                                            › Issue of tickets

                                                                                        › Repay of deposits

                                                                                        › Remote screen management

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LEISURE & ATTRACTIONS - Zoos - Axess AG
Axess HANDHELD 600
     Mobile brother of the Axess SMART POS
     The weatherproof Axess HAND-                 can be uploaded and installed directly
     HELD 600 is the mobile brother of the        on the device via WIFI. The handheld is
     Axess SMART POS. Equipped with a             a leightweight and can easily be used
                                                                                               Features
     high-quality touchscreen and a color         all day long without making the opera-       › Intuitive operation saves time and
     display suitable for daylight, it permits    tor’s arms tired. The optional pistol grip     effort for training
     reliable ticket checks or the issue in all   offers even more convenience and com-
     conditions of light. No training is neces-   fort. It can be operated as a barcode        › Leightweigh, solid, weatherproof
     sary because of its intuitive menu, the      ticket scanner or RFID ticket reader.          design
     HANDHELD is no more difficult to use                                                      › Touchscreen suitable for all
     than a smartphone. Automatic updates                                                        conditions of light

                                                                                               › Mobile ticket control or issue
                                                                                                 of tickets

                        +                             Case
                                     Leightweigh, solid and
                                                                                               › Reading 1D/2D barcodes; optional
                                                                                                 also smart cards ISO 14443 and ISO
                                   weatherproof design for                                       15693
                                   unrestricted outdoor use
                                                                                               › Automatic updates via WIFI and LTE

                           +            Color touch display
                                   High resolution color dis-
                                                                                               › Optional: Pistol grip and mobile
                                                                                                 ticket printer
                                  play for optimal operation
                                                 in daylight

                           +                       Operation
                                       Intuitive touch screen                       +                  Mobile printer
                                                                                                   Easy wireless ticket
                                         as on a smart phone                                         or receipt issuing

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Axess SMART CARDS & TICKETS
We deliver all types of tickets you need
All Axess SMART CARDS & TICKETS              RFID-chip card. This card can be rewrit-      duced by the Axess BADGE BOX 600,
are high quality products that meet the      ten several times and is able to print ad-    where additional offers can be printed
individual requirements of either leisure    ditional information like a QR-code on        out for the visitors, or the tickets that
parks, theme parks, zoos, water parks,       the ticket. The chip can store personal       are printed out with the Axess RECEIPT
museums or other sights and attrac-          data from season pass holders, pictures       PRINTER. The BADGE BOX tickets
tions. The quality ranges from paper,        or CRM data. The plastic card works           can hold sale-offers, free rides, special
cardboard, plastic and RFID-chip cards.      without battery and is the ideal solution     treatments in a spa or just a place on
The Axess BARCODE CARD is spe-               for season passes, membership cards or        a special ride. In extension to the main
cially designed for individual daily ad-     for online bookers that want to get their     ticket they offer an additional value. The
missions. The high-quality cardboard         ticket from the Axess PICK UP BOX             BON TICKET is printed at the cashiers
ticket is printed with the Axess SMART       600. Besides these two ticket types           desk and used for single entry and low-
PRINTER 600. If you are looking for an       made of solid material there are also         cost demanding attractions.
attractive seasonal card for your visitors   fast and low-cost paper printed tickets
Axess has the optimal solution with the      availiable. Either the version that is pro-

  RFID TICKET
  › Optically and electronically
    rewriteable

  › Segmented storage with a
    multi-application concept

  › Up to 5 authorization for ticket and
    personal data

  › ThermoRewrite area covering the
    front side

  › Water resistent

  › Not bendable

                                                                                             BARCODE TICKET
                                                                                             › Single ride tickets in ISO format
                                                                                               (credit card format)

                                                                                             › Layout design in 4-color UV-offset
                                                                                               printing; additional protective laquer

                                                                                             › One-time direct thermal print
                                                                                               on front

                                                                                             › Barcode readable with red light
                                                                                               scanner

                          Back                                                               › Card material: cardboard; free of
                                                                                               PVC and bisphenol

                                                                                             › Optional: Hole for hanger

Front

                                                                                                                                        11
Axess SMART SCANNER 600
     The intelligent ticket scanner for the digital future
     The Axess SMART SCANNER 600 is                 If required, this module can also be
     a super smart module for rapid scan-           equipped with innovative in & out sen-
     ning of codes and reading of RFID              sors to identify approaching visitors.
                                                                                                Features
     chips. It handles all types of conven-         This means that entry and exit is able to   › QR and barcodes, Print@Home
     tional media such as printed tickets,          take place of the same gate. The a­ ccess     tickets and vouchers
     chip cards, wrist bands or print@home          point can switch from ­entry to exit di-
     tickets as well as ­e -tickets pre­sented on   rection in a matter of seconds.             › Foldable plate for the scanning from
     mobile devices or smart watches. Vis-                                                        smartwatches and smartphones
     itors just hold their card into the scan       The SMART SCANNER can also be sup-          › Built-in loudspeaker for audio feed-
     area. A large and bright touch display         plied with a wall mount housing. This         back
     ­provides visitors with details on ticket      options make it easier to retrofit exist-
      validity and holds space for advertise-       ing systems or even to integrate the        › Modular design for rapid installation
      ments, videos and s­ ervice information.      SMART SCANNER into ­      external sys-       and upgrading
      That way it is a system which offers flex-    tems.                                       › Optional: Short Range Reader to
      ible opportunities to interact with visi-                                                   read, NFC devices and Wristband
      tors.                                                                                       Transponders

                                                                                                › Optional: ln & out sensors for
                                                                                                  operation in two directions

     Optical light signal
     For rapid check of access authorization                                         +
     Large 7” LC Touch Display
     Easy communication for instructions, alerts, individual
                                                                              +
     greetings or advertising messages at the gate

     Foldable plate
     Guarantees convenient and flexible reading of devices                    +
     bigger than a card

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AX500 Smart Access Terminal NG
Ideal for theme parks, pools and touristic transport
The AX500 Smart Access Terminal               The turnstile speed is individually ad-
NG is an enhanced access solution for         justible and both options of entry and
themes parks, pools and touristic trans-      exit are possible. The gate is working
                                                                                            Features
port. The system can be equipped with         in either online or offline mode and can      › Entry and exit modus possible on
a turnstile on one or both sides, allow-      be equipped with ADA modules for a              one or both sides
ing two points of access at a single gate.    broader access.
                                                                                            › 2-arm turnstile makes it easier to
                                                                                              pass through when carrying bags

                        +             Axess SMART SCANNER 600
                                     Detects tickets for entry and exit
                                                                                              or luggage

                                                                                            › Optional – ADA entrance
                                                                                              for barrier-free access

                                                                                            › Emergency exit modus with
                                                                                              panic mechanic

                       +                                  Optional extras
                                           Panic mechanic or ADA entrance

AX500 Smart Gate NG – Flap
Perfect access for all kinds of attractions
A reliable gate that works perfectly          solution. The AX500 Smart Gate NG           vertisement or additional information
in any type of weather and even after         adapts flexibly to individual needs. The    as well as a barrier free entrance mod-
millions of opening and closing cycles        type of installation, antenna, reader and   ule (ADA). Tickets can be read without
is the basis of our access system. The        separation can be selected. It offers an    touching anything, „hands-free“ is a
modern gates are able to communi-             individual opening and closing speed,       standard.
cate with each other and are integrat-        built in communication with the resort’s
ed into the whole ticketing and access        central info desk, a big screen for ad-

                                                            Axess CONTROLLER 600
                                                            Ticketprüfung Online und Offline
                                                                                                      +
  Features
  › Robust anodised aluminium post
                                                            AX500 Flap Module
                                                            Optionaler ADA-Zugang
                                                                                                      +
  › Individual opening and closing speed

  › Individually configurable due to mo-
    dular design

  › Extensions can be easily retrofitted

  › „Handsfree“ ticket check                                       +               Optional:
                                                                          Flap Paddle Module
  › Optionally: Barrier-free thanks to
    extra-wide design (ADA)

                                                                                                                                    13
Car Axess NG Entry & Exit
     Integrate car access systems and parking management
     When entering or exiting a parking           The parking solution is integrated in the
     area, you want to go fast. The Car Axess     theme park-, museum-, zoo- or attracti-
     NG gate is impressive with its fast ope-     on access solution and can be operated
                                                                                                Features
     ning process of just 1.3 seconds. The        out of one software. This way manage-         › Latest parking technology
     solid and weatherproof gate is suited        ment of parks, sights or zoos is combi-
     both for inside as well as outside appli-    ned with the parking management and           › Operating out of the access system
     cations. 2,500 barcode tickets can be        easy to handle for the team and visitors.       of the attraction
     printed out from a single roll to keep                                                     › Marketing features included
     maintanance low. Regular parkers are
     processed straightforward via RFID-                                                        › Payment system integrated
     cards or license plate recognition.                                                        › Issue of tickets

                            +                                                Ticket column
                                                 Car entry including advertising/infoscreen

                                                                      +                                              Parking barrier
                                                                                              Configurable opening and closing times
                                                                                                              Boom in various types
                                                                                                               Car protection modus

14
The Axess service
Focused to be there for you
Our customer is our partner. We aim              port agreement provides ­access to our     with as quickly as possible. We work for
to provide you with all the support you          support team and help desk, our inter-     your solutions around the clock.
need and provide assistance every step           national subsidiaries provide assistance
of the way. From initial site visit to final     in your native language and time zone.
system acceptance. The standard sup-             All inquiries are ­documented and dealt

            +                                                                           +
                   PROJECT                                                                    DATA CENTER
                   MANAGEMENT                                                                 SERVICE
                   › Site inspection                                                          › Hosting

                   › Consulting and guidance                                                  › Administration and data backup

                   › Network planning                                                         › Latest security standards

                   › Final site approval                                                      › Latest premium hardware for
                                                                                                your data
                   › Commissioning

                   › On-site support during launch

            +                                                                           +
                   TRAINING                                                                   HELP DESK
                   › Training sessions on site                                                › 365 days help desk
                     (by implementation)
                                                                                              › Native speaking support
                   › Special training for saisonal
                                                                                              › Support in your local timezone
                     teams
                                                                                              › Worldwide there for you with
                   › Special trainings
                                                                                                16 subsidiaries

                                                                                                                                       15
LEISURE &
     ATTRACTIONS
     Museums

     Axess AG
     Sonystrasse 18, 5081 Anif/Salzburg, Austria
     T: +43 6246 202
     F: +43 6246 202 90
     info@teamaxess.com
     teamaxess.com

     © 2019 Axess AG		                             01_2020

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