Presentation for RAS Seminar - Restaurant Association of ...

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Presentation for RAS Seminar - Restaurant Association of ...
Presentation for RAS Seminar

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Presentation for RAS Seminar - Restaurant Association of ...
Our Brands
Presentation for RAS Seminar - Restaurant Association of ...
Our Portfolio
  Ya Kun Coffee & Toast:
  • Iconic Singaporean Brand serving coffee & tea
     since 1944
  • 6 Cafés serving and 3 more to open in 2017
  • MFFT owns the Master Franchise for Myanmar

 Titu’s Indian Bistro
 • Our in-house concept serving Indian cuisine
    from Roti Prata to Tandoori dishes
 • 3 Outlets Serving and at least 2 more to open
    in 2017

The Food Street
• Our latest addition; this is slated to open by
   May/June 2017.
• Will be a 10 stall Food Street

* For those without number of outlets mentioned, stands at 1
Presentation for RAS Seminar - Restaurant Association of ...
Our JV Projects
House Of Singapura
• Our own concept serving Singaporean dishes
  (JV with Les Amis Group, Singapore)
Peperoni Pizzeria
• Singaporean chain of mid-segment Pizzeria
  (JV with Les Amis Group, Singapore)

Casa Mia Italian Kitchen & Bar
• High End Italian restaurant located at Sule
  Shangrila Hotel. Soft opened in Nov 2016.
  Won ‘Best Italian Restaurant’ in Myanmar
      (Myanmore Awards 2017)

* For those without number of outlets mentioned, stands at 1
Presentation for RAS Seminar - Restaurant Association of ...
Milestones
    2011:
•    Came to Yangon to scout the market in the Telco Industry.
•    F&B Industry at nascent stage
•    5million population with a huge influx of tourists and
     business travellers
•    Hardly any cafés in Yangon, mostly Tea Shops or High End
     restaurants and Hotel Cafes ( very cheap and very
     expensive respectively)
2012:
•    Ya Kun Master Franchise for Myanmar signed
•    Opened 1st Café at FMI ( Next to Scott market)
2013:
•    Launched 2 restaurants Peperoni Pizzeria and House of
     Singapura, UBC Complex, Nat Mauk Road
2014:
•    Launched Titu’s Indian restaurant, Downtown
2016:
•    Rebranded Titu’s Indian Bistro, Myanmar Plaza
•    Launched Casa Mia Italian@ Sule Shangrila
Presentation for RAS Seminar - Restaurant Association of ...
Footprint in Myanmar

                               Outlet Opening Projection

30                                                                                                  2
                                                                                                    2
25                                                                                                  2

20                                                                     1
                                                                       1                           11
                                                                       2
15
                                                                       6
                                    1
                                    1
10
                                    3
            1                                                                                      12
            2                                                          9
5                                   6
            4

0
     2015                    2016                              2017                          2018

                          Yakun         Titu's   Casa Mia   Peperoni       Foodstreet

                                                    2015         2016              2017      2018

                Total Number of Outlets              7            11                    19    29
Presentation for RAS Seminar - Restaurant Association of ...
Ya Kun Cafes Myanmar

• Currently 5 Stores in Yangon and 1 in Mandalay    FMI Center
• 3 stores in the pipeline for 2017

Ocean SuperCenter
   ( Mandalay )

                                                    Hledan Center

 Yangon Airport                                    Myanmar Center
                            Junction Square
Presentation for RAS Seminar - Restaurant Association of ...
Ya Kun @
Yangon Intl. Airport
Presentation for RAS Seminar - Restaurant Association of ...
Peperoni Pizzeria & House Of Singapura
• Lower level- House of Singapura (All day dining Singapore coffee house)
• Upper Level- Peperoni Pizzeria (Award winning wood fired pizzas - voted Yangon's best
  pizza in 2015!)
Presentation for RAS Seminar - Restaurant Association of ...
Titu’s Indian Bistro
Casa Mia Italian Kitchen & Bar

Casa Mia Italian Kitchen
& Bar
Upcoming ‘The Food Street’ (WIP)

Upcoming FoodStreet (
WIP)
Upcoming ‘The Food Street’ (WIP)

Upcoming FoodStreet (
WIP)
Snapshot of Myanmar
• Total population of 51million; with 20% in 2
  major cities, namely Yangon (12%) and
  Mandalay (7%)
• Yangon being the Commercial Capital while
  Mandalay is the gateway to China, hence a
  bigger proportion of ethnic Chinese
• Napydaw is the Capital with a population of
  1million
• With a population of over 5.5million, Yangon
  is the 1st Stop for most of the International
  business setting up in Myanmar
• With its increasing Air&Sea connectivity, it is
  the natural choice for commercial activities
Challenges & Opportunities in the Marketplace
F&B Industry has evolved since 2012 with rapid entrance of large
International and Regional players ( KFC, Lotteria, Marrybrown,etc)
Pre-Opening:
    Construction Segment:-
     • ID / Contractors / M&E Specialists / Equipments
     • Accessories / Construction Materials amongst others…..
     Location:
     • Shortage of good spaces hence rents are high for the attractive
         sites! Including demands for Yearly Rentals UPFRONT
     Human Resource:
     • Still at nascent stage; looking for skilled staff still a challenge
     Demographics:
     • Check out the immediate vicinity and surroundings
 Post Opening (Operations):
    Supply Chain:
     • Still a costly affair as only a handful around; huge room for
         improvement and growth
     Weather Patterns & Seasonality:
     • Rainy season/ Dry Seasons : products vary with seasonality
     Training of Staff:
     • This needs to be done regularly as they are resistant to learning
         new ways of doing things! So have to keep drilling it in to them
         on following SOPs/ Systems
    Food Consistency:
    • This is challenging with 1 Outlet; let alone over multiple outlets!
      Can be a nightmare!
Challenges & Opportunities in the Marketplace

The biggest challenge is OPERATIONS!
• There is no such thing as clockwork
• No number of SOPs/ Systems can overcome
  the Operational challenges; the OLD
  fashioned human bodies need to be
  present to manage it!
• Hence having a trusted operator or a
  dedicated team to manage the day to day
  activities is crucial…
Go To Market Strategies…..

Besides the big names; one needs to work on a
coherent strategy to gain traction in the market
• Foods: Many foods relatively new to the
  people here so need to be aware of what they
  like or dislike
• Pricing Strategy: Need to understand the
  pricing in the market ( what is the sweet spot)
• Infrastructure Challenges: NO
  MOTORBIKES ALLOWED IN YANGON;
  traffic jams, parking issues, lack of
  connectivity amongst others; needs to be
  thought through before selecting the space
• Advertising & Marketing: Social Media
  seems to be medium of choice due to the
  explosive growth of mobile phones usage in
  Myanmar
Key Learnings……
After 5 years of Operations; our Key learnings:-
   • Trans border logistics is expensive; hence localisation is key
     to keep the foodcosts under control. We have reduced our
     imports to approx 10% from 70% when we started.
   • Due to the non existence of a comprehensive Supply Chain;
     we have build our OWN supply chain for food ingredients.
   • Staff Turnover is high due to lack of skilled workers; we
     have identified “keepers” and these people are incentivised
     on a different matrix
   • Food Consistency over multiple outlets is a REAL challenge;
     we are setting up a Central Kitchen
   • Foodcosts at outlets can vary drastically due to wastages
     and “misappropriations”; we have set up systems and
     control measures to monitor on a weekly basis
   • With a slew of new openings; constant Marketing is a
     mainstay; we have an In House Marketing Team that
     manages all our Brands
   • Opening of outlets is crucial due to logistic challenges for
     people to reach you; however need to be mindful of rentals
     and local demographics
In order to succeed in Myanmar

                      DON’T
• USE SINGAPORE FORECASTS TO DO
  PROJECTIONS FOR MYANMAR!!!
• Singapore Pricing for products and services should
  not be used
• Be aggressive with Payback and ROI
• Commit on the first few spaces you see
• Assume that what does well in Singapore will do
  well here!
• Target a niche market; better to cast the net
  wide as the market is small to begin with and
  the higher you go..Exponentially smaller!

                AND THEN…...
           BE PATIENT….IT WILL PAY OFF
In Summary
• Myanmar is a vibrant country with a huge potential in the F&B
  segment ( may it be supply chain, equipment sales,etc..)
• Yangon is definitely the starting point
• Focus on the largest diaspora of the population
• Understand the taste preference and pricing structure in the market
• Carefully select your locations as merits are in both malls as well as
  standalone
• Be conservative on your projections
• Operations is KEY to success; hence more emphasis required in this
  segment
• Be Patient once you have done the ABOVE…..

     In Summary
20/1A, Mya Thida Villa, 9 Quarter,
   South Okkalapa Township,
       Yangon, Myanmar
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