PRODUCT PORTFOLIO 2018 - STARKEYPRO

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PRODUCT PORTFOLIO 2018 - STARKEYPRO
2018
Product Portfolio
       SUPPLEMENT
PRODUCT PORTFOLIO 2018 - STARKEYPRO
We’ve reimagined
                           rechargeable
     INTRODUCING

                    R      From setup and
                           design to daily
                                                  Say hello to Muse™ iQ Rechargeable, our best-in-
                                                  class lithium-ion solution. It lasts 20 percent
                           use and care, no       longer and it’s 30 percent smaller than other
The hearing technology     other hearing
                           technology
                                                  systems — and is 100 percent easy-to-use.
                                                  Plus, our fast charging and convenient system
you’ve been waiting for.   compares.              ensures your patients will never be left
                                                  without hearing.

                                                                                            20%
                                                  Your patients live in an increasingly active,
                                                                                               Longer
                                                  connected and complicated world. That’s why
                                                  we’ve reimagined Muse iQ RechargeableLasting  —
                                                  to give patients a hearing aid they barely need
                                                  to think about — one they can just grab, go and
                                                  live life to the fullest.

                                                  At Starkey®, our goal is to provide you with patient-
                                                                    20%
                                                                     Longer
                                                  better and live better.
                                                                                            30%
                                                  focused solutions to help more patients hear
                                                                            And now, with Muse iQ
                                                                                                Smaller
                                                  Rechargeable, youLasting
                                                                      can fit your patients with the
                                                  smartest rechargeable hearing technology ever.

                                              20%
                                              Longer
                                                                   30%                    100%
                                                                   Smaller                 Easy
                                              Lasting                                       To Use

                                              30%                 100%
                                                                   Easy
                                              Smaller
                                                                    To Use
PRODUCT PORTFOLIO 2018 - STARKEYPRO
MUSE iQ | PRODUCTS                                                                                                                                                                     MUSE iQ | PRODUCTS

                                    Feature overview                                                                          Listening environments

                                                              Premium         Advanced            Select                 Our lineup of products enhances many different
                                  Feature
                                                               i2400           i2000              i1600
                                                                                                                         listening environments. What your patients need
                                 Platform:
                                  Synergy                                                                                depends on their lifestyles and how active they are.
                             Sound Imaging:
                             Channels | Bands                     24              20               16
                               Bandwidth:
                              Extended 10 kHz
                            Operating System:                                                                           Listening                         Technology Levels
                                 Acuity OS 2
                                                                                                                      Environments
                     900 MHz Wireless Technology:
                                  900sync
                           Wireless Streaming:
                          Pristine Audio Streaming
                                                                                                                  Crowd
                          Speech Compression:
                         Acuity Speech Optimization
                           Spatial Awareness:                                                                      Car
                             Acuity Immersion*

                           Music Optimization:
                            Music Enhancement                                                                    Theater
                                           Music Memory
                                         Music Adaptation     1 2 3 4         1 2 3 4         1 2 3 4
                                     E2E Music Adaptation
                                                                                                                  Party
                         Ear-to-Ear Technology:
                           Acuity Binaural Imaging
                              E2E Wind Noise Management       1 2 3 4         1 2 3 4         1 2 3 4
                             E2E Machine Noise Adaptation     1 2 3 4         1 2 3 4         1 2 3 4
                                                                                                                Workplace
                                        E2E Directionality
                                    E2E Phone Streaming

                          Environment Manager:
                                                                                                                   Mall
                          Acuity Lifescape Analyzer
                                                     Music    1   2   3   4   1   2   3   4   1    2   3   4
                                                 Speech       1   2   3   4   1   2   3   4   1    2   3   4     Worship
                                        Speech and Noise      1   2   3   4   1   2   3   4   1    2   3   4
                                          Machine Noise       1   2   3   4   1   2   3   4   1    2   3   4
                                                   Wind       1   2   3   4   1   2   3   4   1    2   3   4
                                                   Noise      1   2   3   4   1   2   3   4   1    2   3   4    Outdoors
                                               Acuity Quiet   1   2   3   4   1   2   3   4   1    2   3   4

                         Directional Processing:
                              Acuity Immersion
                                                                                                                Restaurant
                                                Channels*         24              20               16
                                               Immersion*

                                                 Adaptive*                                                       Meeting
                                                 Dynamic*

                                             Directional*

                                                                                                                                                                 Advanced
                                                                                                               Conversation

                                                                                                                                                Premium
                              Noise Control:
                                Acuity Voice

                                                                                                                                                                              Select
                                 Noise Reduction Strength     1 2 3 4         1 2 3 4         1 2 3 4
                                                                                                                  Home
                         Feedback Management:
                     WhistleFree Feedback Cancellation
                          Frequency Lowering:
                                Speech Shift
                          Tinnitus Technology:
                        Multiflex Tinnitus Technology
                     Wireless Accessory Compatibility:
                            SurfLink Accessories
                          Rechargeable Option**

                                               *CIC style only. **RIC R and micro RIC 312t styles only.
PRODUCT PORTFOLIO 2018 - STARKEYPRO
MUSE iQ | PRODUCTS                                                                                                                                                              MUSE iQ | PRODUCTS

 Made
 speed of life
               for the                                                                                            Preserving peace and quiet

                                                                                                   ACUITY QUIET
                                                                                                                  • Works in conjunction with Acuity Voice to reduce circuit noise over a
                                                                                                                    wider range of input levels providing a high-fidelity listening experience
                                                                                                                    regardless of the level of background noise

 Synergy and Acuity OS 2 have advanced Muse iQ                                                     SPEECH         Descriptive indicators for your patients
 hearing solutions for all patients with:                                                          INDICATORS     • Gives situational, rather than numeric, memory indicators for a long list
                                                                                                   FOR MEMORY       of patient activities (restaurant, home, etc.)
                    The new Muse iQ Rechargeable
                    • Immersive sound for true listening enjoyment                                              Gain increases across all channels not already at their maximum
                    • Longest lasting charge delivers over 30 hours of superior hearing           SMART VC       • Offers increased dB even if one channel hits its max, allowing users
                      with streaming                                                                                to receive expected volume gains
   NEW
   MUSE iQ RIC      • Smallest rechargeable hearing aid available today
   RECHARGEABLE                                                                                                   Provides a completely new prescription for unprecedented listening
                    • Patient-focused 15-minute quick charge
                                                                                                                  enjoyment for music
                    • All-in-one charger lets patients grab their hearing aids and go
                                                                                                                  • Research conducted with professional musicians and validated
                    • First rechargeable CROS system available for patients with
                                                                                                                    by hearing aid wearers
                      single-sided hearing loss
                                                                                                   MUSIC          • Focuses on music enjoyment, desired loudness and sound quality
                                                                                                   ENHANCEMENT
                    Brings presence to hearing                                                                    • Makes soft music sound audible

                    • Accesses a broad frequency range for the externalized perception of sound                  • Can be easily fit to accommodate each patient’s subjective hearing
   ACUITY                                                                                                           preferences
   IMMERSION        • Takes advantage of microphone placement for Muse iQ CIC to aid with
                      high-frequency information for improved sound quality and environmental                     • Adapts to improve music listening sound quality automatically
                      awareness

                                                                                                                  Our fastest environmental transition system
                    A more natural listening experience                                                           • Delivers at the speed of patients’ lives with environmental shifts that
                                                                                                   INTERACTIVE
                    • Restores the ear’s natural directivity pattern                                                adjust five times faster than the previous iteration of Acuity OS
                                                                                                   INTELLIGENCE
                    • Available on all products with directional microphones                                      • Aids patients who are in conversation, allowing them to experience
                    • Offers a continuously adaptive, multi-channel system that uses                               natural and transparent transitions in real time
   ACUITY
                      independent null steering to preserve speech
   IMMERSION
   DIRECTIONALITY   • Uses Speech ID to prioritize conversations with up to 6 dB of speech                       Our latest, optimized fitting protocol for Inspire software
                      enhancement, even when it occurs behind the patient                          PERSONALIZED
                                                                                                                  • Allows for a faster, better and more personalized best fit
                                                                                                   INITIAL FIT
                    • Is binaural and ensures optimal performance and switching                   PROTOCOL       • Shortens the time spent on fitting patients, allowing you to dedicate more
                    • Delivers consistent, high-fidelity sound to enhance conversation                             time to counseling
                      participation
PRODUCT PORTFOLIO 2018 - STARKEYPRO
MUSE iQ | PRODUCTS                                                                                                                                                                MUSE iQ | PRODUCTS

                                                                                                                       Provides optimal audibility for speech
                    Intelligent initial fitting settings adjusted to accommodate your patients’ needs
    EXPERIENCE                                                                                                         • Operates parallel to Acuity Lifescape Analyzer
    MANAGER         •P
                      rovides new users with recommended gain settings to increase patient
                     comfort and satisfaction                                                                          • Runs a two-part algorithm using dynamic voice identification,
                                                                                                                         coupled with spectral noise control that calculates appropriate gain
                                                                                                        ACUITY VOICE
                                                                                                                         on a per-channel basis
                                                                                                                       • Provides up to 20dB of noise reduction
                    An audio experience powered by Starkey Sound™
    ULTRA-HIGH                                                                                                         • Instantly applies variable noise adaptation in all channels, even
    DEFINITION      •O
                      ffers ultra-high definition audio with Synergy™ and 900sync™ technology
                                                                                                                         between each pause of speech
    SOUND WITH
                    • Gives patients the most natural, coordinated and connected hearing
    900SYNC
                      experience
                                                                                                                       Muse iQ comes with Starkey’s best-in-class features —
                                                                                                                       resulting in hearing aids your patients will want to wear every day
                    Ear-to-ear adaptation resulting in coordinated and seamless listening
                                                                                                                       •S
                                                                                                                         tarkey CROS System — patients with CROS or BiCROS needs are
    ACUITY          •P
                      rovides ultra-high definition audio bringing a more natural ear-to-ear
                                                                                                                        able to hear the world around them — in full, pristine sound
    BINAURAL         experience
    IMAGING                                                                                                            •E
                                                                                                                         ar-to-ear phone streaming — made to improve phone understanding,
                    •A
                      llows speech audibility to be preserved with collaborate decision
                                                                                                                        900sync streams the caller’s voice to both ears, making phone
                     making while simultaneously maintaining comfort
                                                                                                                        conversations easier than ever
                                                                                                                       •W
                                                                                                                         histleFree Feedback Cancellation — the only proactive feedback
                                                                                                        ADDITIONAL
                    Our most rigorously tested environmental detection system ever, designed            BENEFITS        management system that anticipates feedback and can be personalized
                    for today’s complex listening environments                                                          for each product and patient

    ACUITY          • Utilizes Artificial Intelligence to perform the human-like task of classifying                  • Speech Shift — enhances real-time audibility by identifying
    LIFESCAPE         multiple acoustic environments simultaneously and adapting hearing aid                              high-frequency speech cues and replicating them in lower frequencies
    ANALYZER          parameters accordingly                                                                           •S
                                                                                                                         urface™ Nanoshield — our next-generation moisture and wax repellent
                    • Includes seven automated sound classes: music, speech, speech in noise,                          ensures reliability and durability
                      industrial noise, wind, noise and quiet                                                          •M
                                                                                                                         ultiflex Tinnitus Technology — our patent-pending tinnitus solution
                                                                                                                        is designed with personalization and flexibility in mind and is now
                                                                                                                        standard in all styles and technology levels
                    Our proprietary multi-segment compression architecture combines speech
                    audibility and overall comfort to achieve Starkey Sound
    ACUITY SPEECH   •E
                      xtends bandwidth by higher sampling rate to take full advantage
    OPTIMIZATION     of high-frequency cues
                    •E
                      nhances frequency adjustability across the bandwidth with expanded
                     channel structure
PRODUCT PORTFOLIO 2018 - STARKEYPRO
RIC R                                                                                                                                                                                                                         RIC R AP
                                                                                                                                                                                                          Patient Features                                                                                                                                                                                                                  Patient Features
                                                                                                                                                                                                          • Tinnitus Technology       • Telecoil                                                                                                                                                                                            • Tinnitus Technology              • Telecoil

                                                                                                                                                                                                          • CROS System               • Wireless Connectivity                                                                                                                                                                               • CROS System                      • Wireless Connectivity
                                                                     RECEIVER-IN-THE-CANAL RECHARGEABLE                                                                                                   • Rechargeable
                                                                                                                                                                                                                                                                                                   RECEIVER-IN-THE-CANAL RECHARGEABLE                                                Absolute
                                                                                                                                                                                                                                                                                                                                                                                     Power
                                                                                                                                                                                                                                                                                                                                                                                                                                            • Rechargeable

                       MUSE iQ i2400 | i2000 | i1600                                                                                                                                                                                                              MUSE iQ i2400 | i2000 | i1600

       Color Guide                                                                                                                                        Compatible with all SurfLink accessories                                                              Color Guide                                                                                     Compatible with all SurfLink accessories

       Standard                                                                                                                                                                                                                                                 Standard
       Colors                                                                                                                                                                                                                                                   Colors
                                           Bright White      Black        Slate        Sterling   Espresso        Bronze                    Champagne                                                                                                                      Bright White    Black    Slate   Sterling    Espresso   Bronze    Champagne
                                           with Sterling                                                                                                      SurfLink          SurfLink                                                                                   with Sterling                                                                           SurfLink      SurfLink
                                                                                                                                                                                               SurfLink          SurfLink         SurfLink         SurfLink                                                                                                                                                                      SurfLink          SurfLink                SurfLink          SurfLink
                                                                                                                                                              Mini Mobile       Remote                                                                                                                                                                             Mini Mobile   Remote
                                                                                                                                                                                               Media 2           Mobile 2         Remote           Programmer                                                                                                                                                                    Media 2           Mobile 2                Remote            Programmer
                                                                                                                                                              System            Microphone 2                                                                                                                                                                       System        Microphone 2

                                     0                                                                                                                                                                                                                                                                                                                                                                             0
                                 10                                                                 Fitting Range                                                                                  50 Gain Data                       60 Gain Data                                                              60 AP Gain Data                      70 AP Gain Data                                              10                                                                  Fitting Range
                                 20                                                                                                                                                                                                                                                                                                                                                                               20

                                                                                                                                                                                                                                                                                                                                                                                      Hearing Level in dB (HL)
     Hearing Level in dB (HL)

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Muse iQ
                                 30                                                                          Muse iQ RIC R 50                                                                                                                                                                                                                                                                                     30                                                                      RIC R AP 60
                                 40                                                                                                                                                             ANSI/IEC          IEC OES          ANSI/IEC         IEC OES                                                    ANSI/IEC             IEC OES         ANSI/IEC        IEC OES                                       40
                                 50                                                                          Muse iQ RIC R 60                           Measurement                            2cc Coupler        Coupler         2cc Coupler       Coupler     Measurement                                   2cc Coupler           Coupler        2cc Coupler      Coupler                                       50
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Muse iQ
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          RIC R AP 70
                                 60                                                                                                                                                                                                                                                                                                                                                                               60
                                 70                                                                                                                                                                                                                                                                                                                                                                               70
                                 80                                                                                                                     Peak OSPL90 (dB SPL)                        115              127               120             131      Peak OSPL90 (dB SPL)                                   123            133                130           140                                        80
                                 90                                                                                                                                                                                                                                                                                                                                                                               90
                                100                                                                                                                     HFA OSPL90 (dB SPL)                         109              N/A               117             N/A      HFA OSPL90 (dB SPL)                                    117             N/A               124           N/A                                       100
                                110                                                                                                                                                                                                                                                                                                                                                                              110
                                120                                                                                                                     RTF OSPL90 (dB SPL)                         N/A              119               N/A             127      RTF OSPL90 (dB SPL)                                    N/A            130                N/A           139                                       120

                                         250       500        1K        2K        4K       8K                                                                                                                                                                                                                                                                                                                              250      500       1K    2K        4K          8K
                                                                                                                                                        Peak Gain (dB)                               50               63                60              71      Peak Gain (dB)                                         60              70                70             81
                                                     Frequency (Hz)                                                                                                                                                                                                                                                                                                                                                                      Frequency (Hz)
                                                                                                                                                        HFA Full-On Gain (dB)                        45              N/A                56             N/A      HFA Full-On Gain (dB)                                  54              N/A               65            N/A

                                                                                                                                                        RTF Full-On Gain (dB)                       N/A               55               N/A              65      RTF Full-On Gain (dB)                                  N/A             66                N/A            78

                                                                                                                                                        Frequency Range (Hz)                                                                                    Frequency Range (Hz)

                                Matrices: 115/50, 120/60                                                                                                i2400, i2000, i1600
PRODUCT PORTFOLIO 2018 - STARKEYPRO
MUSE iQ | PRODUCTS                                                                                                                                                                                 MUSE iQ | PRODUCTS

  The new
  Muse iQ
  Rechargeable
                                                                                                                    TECHNICAL DATA

                                                                                                                     Dimensions              3.5”x 4”x 2” (88.9 mm x 101.6mm x 50.8mm)

                                                                                                                     Weight                  139.6g
 All-in-one charger:
 holds enough
                                                                                                                     Battery Capacity        850 mAh
 charge to provide                                                   Auto-on: hearing aids automatically
 portable charging                                                   turn on when removed from charger
                                                                                                                     Battery Charge Time     Less than 4 hours
 3 times without
 plugging in to
                                                                                                                                             1-hour charge: 9 hours of use with streaming
 the wall
                                                                                                                     Battery Quick Charge    30-minute charge: 4.5 hours of use with streaming
                                                                                                                                             15-minute charge: 2.5 hours of use with streaming

                                                                                                                     Power Supply Plug       Micro-USB

                                                                                                                     Power Supply            Built-in, lithium-ion rechargeable

                                                                                                                                             After initial charge, two hearing aids can be fully
                                                                                                                     Cord-free Charging      charged three times before the Synergy Charger
                                                                                                                                             needs to be connected to Micro-USB.

                                                                                         Easy-open charger case:     Color                   Black
                                                                                         small, covered and easy-
                                                                                         to-use charger case that    LED                     Displays red and green colors
                                                                                         can be used to carry and
                                                                                         store hearing aids when                             0ºC to +40ºC, [32ºF to 104ºF]

                                                                                         not in use                  Operating Temperature   At the maximum operating temperature of 40°C
                                                                                                                                             (104°F), the hearing aid case temperature may reach
                       LED charging indicators: patients know when their                                                                     42°C (108°F).
                       hearing aids are charging and when charging is complete
                                                                                                                     Storage Temperature     -10ºC to +45ºC, [14ºF to 113ºF]

                                                                                                                     Operating Humidity      10%-95% rH
PRODUCT PORTFOLIO 2018 - STARKEYPRO
POWER PLUS BTE 13                                                                                                                                                                                 CROS SYSTEM
                                                                                                                                                                                                           Patient Features
                                                                                                                                                                                                           • Tinnitus Technology       • Telecoil

                                                               BEHIND-THE-EAR                                                                                                                              • CROS System               • Wireless Connectivity
                                                                                                                                                                                                                                                                 MUSE iQ RIC R, RIC 312t, MICRO RIC 312t,
                                                                                                                                                                                                                                                                 MINI BTE 312, BTE 13 & POWER PLUS BTE 13
                           MUSE iQ / IP RATING 68 i2400 | i2000 | i1600                                                                                                                                                                                           MUSE iQ i2400 | i2000 | i1600

        Color Guide                                                                                                                                        Compatible with all SurfLink accessories
                                                                                                                                                                                                                                                                 The Starkey CROS System includes products                                         Battery Information
       Standard
       Colors                                                                                                                                                                                                                                                    specifically designed for patients who need                                                                              Battery      IEC            ANSI
                                            Bright White      Black        Slate        Sterling   Espresso        Bronze                    Champagne                                                                                                                                                                                              Model
                                            with Sterling                                                                                                      SurfLink          SurfLink                                                                        sound routed to a better hearing ear. Starkey’s                                                                          size         code           code
                                                                                                                                                                                                SurfLink          SurfLink         SurfLink         SurfLink
                                                                                                                                                               Mini Mobile       Remote
                                                                                                                                                                                                Media 2           Mobile 2         Remote           Programmer
                                                                                                                                                               System            Microphone 2
                                                                                                                                                                                                                                                                 CROS solution transmits sound wirelessly                                           Muse iQ RIC R CROS                    N/A          N/A            N/A

                                                                                                                                                                                                                                                                 from a microphone placed on a patient’s non-                                       Muse iQ RIC 312t CROS                 312          PR41           7002ZD

                                      0                                                                                                                                                                                                                          functional ear to a receiver fitted on a patient’s                                 Muse iQ micro RIC 312t CROS           312          PR41           7002ZD
                                 10                                                                  Fitting Range                                                                                         Earhook                        Thin Tube
                                 20                                                                                                                                                                                                                              better hearing ear. Devices can also be                                            Muse iQ mini BTE 312 CROS             312          PR41           7002ZD
     Hearing Level in dB (HL)

                                                                                                              Muse iQ
                                 30                                                                           Power Plus BTE 13
                                 40                                                                                                                                                              ANSI/IEC          IEC OES          ANSI/IEC         IEC OES     configured as a BiCROS solution for a patient                                      Muse iQ BTE 13 CROS                   13           PR48           7000ZD
                                 50                                                                                                                      Measurement                            2cc Coupler        Coupler         2cc Coupler       Coupler
                                 60                                                                                                                                                                                                                              who needs amplification in his or her better                                       Muse iQ Power Plus BTE 13 CROS        13           PR48           7000ZD
                                 70
                                 80                                                                                                                      Peak OSPL90 (dB SPL)                        140              142               132             136      hearing ear.
                                 90
                                100                                                                                                                      HFA OSPL90 (dB SPL)                         131              N/A               118             N/A                                                                                        Audio Information
                                110
                                120                                                                                                                      RTF OSPL90 (dB SPL)                         N/A              136               N/A             125      Special Features                                                                   Audio Quality:              20 kHz sampling frequency
                                          250       500       1K        2K         4K       8K
                                                                                                                                                         Peak Gain (dB)                               80               84                76              82        •C
                                                                                                                                                                                                                                                                     lear and consistent wireless streaming
                                                      Frequency (Hz)
                                                                                                                                                         HFA Full-On Gain (dB)                        72              N/A                59             N/A         using 900sync™ technology                                                      Radio Information
                                                                                                                                                                                                                                                                                                                                                    Antenna type:               Integral Dual Parallel Loop Antenna
                                                                                                                                                         RTF Full-On Gain (dB)                       N/A               78               N/A              69        • Acuity OS 2 brings audibility and speech
                                                                                                                                                                                                                                                                                                                                                    Operation frequency:        902-928 MHz
                                                                                                                                                         Frequency Range (Hz)                                                                                         understanding to patients in any environment
                                Matrices: 140/80                                           Battery Size: 13                                              i2400, i2000, i1600
PRODUCT PORTFOLIO 2018 - STARKEYPRO
Measurements Conditions and Recommendations
The data for Starkey hearing instruments are obtained and performance is expressed according to ANSI S3.22 (2009), IEEE C63.19 (2011), IEC 60118-7 (2005)
and IEC 60118-0 (1983) with Amendment 1 (1994-01). The Starkey proprietary Real Time Analyzer and the Starkey Automated Design Verification Test System
(SADVTS) comprise the basic test equipment. Data may be subject to change with product refinement.

Because of the adaptive signal processing capabilities of Starkey hearing instruments, the hearing instrument must be set to test mode to compare the actual
performance of the hearing instrument with these specifications. Starkey hearing instruments may be set to test mode with Inspire by reading the hearing aid and
selecting the “Hearing Aid Test” screen from the menu on the left side of the Inspire window, then selecting the “Full on Gain” button.

                                                                                                                                   *Results will vary based on wireless usage.
                                                                                                      © 2018 Starkey. All Rights Reserved. 86096-000 1/18 BKLT2966-01-EE-ST
PRODUCT PORTFOLIO 2018 - STARKEYPRO
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