Rwanda Meteorology Agency (Meteo Rwanda) - Strategic Plan 1 July 2016 to 30 June 2019

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Rwanda Meteorology Agency (Meteo Rwanda) - Strategic Plan 1 July 2016 to 30 June 2019
REPUBLIC OF RWANDA

                       MINISTRY OF NATURAL RESOURCES

            Rwanda Meteorology Agency (Meteo Rwanda)

                             Strategic Plan
                      1 July 2016 to 30 June 2019

Draft 31 March 2017
Rwanda Meteorology Agency (Meteo Rwanda) - Strategic Plan 1 July 2016 to 30 June 2019
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Rwanda Meteorology Agency (Meteo Rwanda) - Strategic Plan 1 July 2016 to 30 June 2019
FOREWORD
On behalf of the Board of Directors, Management and Staff of the Rwanda Meteorology
Agency (Meteo Rwanda), I am delighted to present to you the Medium Term Strategic Plan
for the period 2016 – 2019.

This strategic plan therefore presents us with a road map for the next four years. Its
development was necessitated the desire of Meteo Rwanda to align its strategic plan duration
with that of WMO.

The plan has been informed by experiences and lessons learnt in implementation of the
2012/13-2014/16 plans and are harmonized with the Government's Medium Term
Expenditure Framework (MTEF), which spans the period 2016 through 2020. Analysis of
strengths, weaknesses, opportunities and threats helped come up with key strategic issues that
define the strategic focus for the next four years.

Meteo Rwanda’s strategic plan for the 2016-2019 period fully embraces government’s
outcome-based approach. We present this document confident that it lays bare our plans for
the next four years, plans that outline what each of Meteo Rwanda programmes will
contribute to the outcomes.

I believe the initiatives outlined in this strategic plan, when implemented, will help ensure
that we improve the overall performance of the weather and climate services. In
administering our mandate, we need to perform our responsibilities with the highest degree of
professionalism and integrity.

We are making fundamental changes to our business processes, but dependence on our
employees, partnerships with stakeholders, science, and technology continues.

We will work closely with our existing and new partners to leverage the national
environmental infrastructure (both public and private) in weather, and climate to better meet
the public’s needs. Advances in science and technology e.g our Doppler weather radar offer
extraordinary opportunities to continue improving our services as we work together with our
partners to meet Rwanda’s needs of safety and sustainable socio-economic development.

On behalf of the Board of Directors, I wish to assure you of our commitment to full
implementation of this plan in line with the results framework put in place.

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I therefore call upon all our stakeholders to walk with us on this transformational path as we
break new ground and open up new opportunities and frontiers for development of the
weather and climate services in Rwanda.

I do look forward to seeing results arising from full implementation of this strategic plan.

Dr. KAGABO Desire - Chairperson of the Board of Directors – Meteo Rwanda.

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PREFACE
Rwanda Meteorology Agency (Meteo Rwanda) is a Government Agency under the Ministry
of Natural Resources (MINIRENA) with legal personality, administrative and financial
autonomy. The purpose of Meteo Rwanda is to provide weather and climate information
services for safety of life and property and socio-economic development.
In Rwanda, observations of rainfall and temperature were established in the 1930s but the
first station was installed at Save in 1906.
The Rwanda Meteorology Agency (Meteo Rwanda) Strategic Plan is the guiding document
of an improved planning and management system and is focused on requirements for a
broader range of weather and climate services information services. Meteo Rwanda Strategic
Plan focuses on what the Meteo Rwanda needs to “execute” the mission. Meteo Rwanda’s
planning, programming, budgeting and execution cycle links program plans, annual operating
plans, and the entire Meteo Rwanda budget to the strategic plan. Ultimately, all members of
our workforce will understand their roles in meeting these agency priorities and themes. The
Meteo Rwanda weather and climate services play an important role in almost all National
goals and cross-cutting priorities.

The main of purpose of Meteo Rwanda, as laid down in the organic law establishing the
institution, is to provide accurate and timely weather and climate information to ensure
economic and social-cultural developments.

Continuous improvement of weather and climate services in Rwanda is an important
component of social and economic development in the region. This strategic Plan is
developed to achieve this need as we embark on aligning Meteo Rwanda’s strategic plan to
the international body.

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ACRONYMS AND ABBREVIATIONS
Acronym      Definition
AMCOMET      African Ministerial Conference on Meteorology
BSC          Balance Scorecard
DFID         Department for International Development
EDPRS        Economic Development for Poverty Reduction Strategy
GoR          Government of Rwanda
IATA         International Air Transport Association
KPI          Key Performance Indicators
LFA          Logical Framework Analysis
M&E          Monitoring and Evaluation
MIDIMAR      Ministry of Disaster Management and Refugee Affairs
MININFRA     Ministry of Infrastructure
MINIRENA     Ministry of Natural Resources
MOH          Ministry of Health
MTEF         Medium Tern Expenditure Framework
NMHS         National Meteorological and Hydrological Services
NOAA         National Oceanic and Atmospheric Administration
PESTLE       Political, Economical, Socio-Cultural, Technological, Legal and Environmental
PMF          Performance Measurement Framework
QMS          Quality Management System
RA           Regional Associations

RBB          Results Based Budgeting

REMA         Rwanda Environment Management Authority
RBM          Result Based Management
SDG          Sustainable Development Goals
SWOT         Strengths, Weaknesses, Opportunities, Threats
TC           Technical Commissions
TOC          Theory of Change
TOR          Terms of Reference
TWG          Technical Working Group
WISER        Weather Information Service
WMO          World Meteorological Organization

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EXECUTIVE SUMMARY
In November 2011, the law no 54/2011 of 11th November 2011 established Meteo Rwanda.
The formulation of this strategic plan is to guide the activities of Meteo Rwanda in line with
its mandate and the changes that have taken place over time.

It articulates Meteo Rwanda’s vision of making Rwanda to be a Meteorological Service that
is highly efficient and effective, customer and employee focused. It underscores Meteo
Rwanda’s aspirations and determination to achieve the best in providing accurate and timely
weather and climate information to ensure economic and social-cultural developments.

This 2016 – 2019 strategic plan envisages a paradigm shift from a process based approach of
service delivery to a results-based management approach for effective and efficient delivery
of services.

This strategic plan has been prepared in the broader picture of Rwanda’s socio economic
transformation as envisaged by Vision 2020 and Economic Development and Poverty
Reduction Strategy II (EDPRS II) as well as in the narrow picture as envisaged by the
environment and natural resources sector and is fully aligned with The Medium-Term
Expenditure Framework (MTEF).

The strategic plan outlines the major programmes, outcomes, outputs and the performance
indicators that allow us to measure our progress towards the stated outcomes and outputs over
the plan period. It is an embodiment of our collective promise to our stakeholders on the
expected service delivery standards in line with our mandate. It was prepared in a
participatory, consultative and all-inclusive manner and this is therefore a product of a
rethinking of our intentions and strategic focus.

To maintain focus on the strategic issues, six outcomes were identified as follows:

   1. Improved safety of life and property through better application of weather and climate
       warnings and forecasts.
   2. Improved socio-economic sustainable development through better use of weather and
       climate products and services.

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3. Improved availability and accessibility of quality weather and climate data and
       information services.

       For each of the above three outcomes have got outputs and activities, a monitoring
       and evaluation framework for ensuring successful implementation of the strategic
       plan has been also provided in order to allow for lessons learnt to be factored into
       subsequent planning cycles.

Finally, workshops were organized with the key stakeholders to ensure a high level of
weather and climate dissemination and ownership.

The management of Meteo Rwanda with guidance and approval of the Meteo Rwanda’s
Board of Directors developed this strategic plan.

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TABLE OF CONTENTS
Foreword ............................................................................................................................... iii
Preface ...................................................................................................................................v
Acronyms and Abbreviations ................................................................................................... vi
Executive Summary ............................................................................................................... vii
Table of Contents ....................................................................................................................1
1.        Introduction .................................................................................................................3
          1.1.       Purpose of Strategic Plan ............................................................................. 3
          1.2.       Strategic Planning Methodology ................................................................... 3
2.        Background .................................................................................................................5
          2.1.       Organization History ................................................................................... 5
          2.2.       Organization Structure ................................................................................ 5
          2.3.       Review of Key Achievements ........................................................................ 7
3.        Environmental Scan ................................................................................................... 14
          3.1. SWOT ANALYSIS: Assessment and Analysis of Organization’s Strengths,
          Weakness, Opportunities and Threats .................................................................... 14
          3.2.       PESTLE Analysis .......................................................................................17
          3.3.       Stakeholders Analysis ................................................................................ 18
          3.4.       Baseline Analysis of Institutional, Human and Infrastructure Capacity .......... 36
          3.5.       Emerging Issues ........................................................................................ 38
          3.6.       Conclusions from Environmental Scan ........................................................ 40
4.        Organizational Vision, Mission and Core Values ........................................................... 40
          4.1.       Vision ....................................................................................................... 41
          4.2.       Mission ..................................................................................................... 41
          4.3.       Organizational Mandate ............................................................................ 42
          4.4.       Core Values .............................................................................................. 44
5.        Strategic Framework .................................................................................................. 45
          5.1.       Strategic Goals, Objectives and Strategies ................................................... 45
          5.2.       Communicating the Strategic Plan ...............................................................52
          5.3.       Financing the Strategic Plan ........................................................................53
6.        Monitoring and Evaluation.......................................................................................... 54
          6.1.       Monitoring ................................................................................................55
6.2.      Evaluation .................................................................................................57
          6.3.      Reporting ................................................................................................. 58
7.        Annexes ...................................................................................................................... A
Annex 1: Official Gazette ........................................................................................................ B
Annex 2: Members of the Strategic Planning Team..................................................................... I
Annex 3: List of Persons/Organizations Consulted ...................................................................... J
Annex 4: Action Plan .............................................................................................................. K
Annex 5: Performance Measurement Framework ...................................................................... L
Annex 6: References................................................................................................................ O

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1. INTRODUCTION

1.1. Purpose of Strategic Plan

Strategic planning is an important aspect of governance and strategic management which seeks to:

    •   Ensure that stakeholders, in particular staff, are working toward common goals;
    •   Establish agreement around intended outcomes/results, and assess and adjust the organization's
        direction in response to a changing environment and set priorities;
    •   Strengthen operations and focus on value for money.

Thus this Strategic Plan provides a mechanism by which Meteo Rwanda’s long term vision, outcomes
and corporate objectives can be communicated to all stakeholders, including staff of Meteo Rwanda,
whose personal and team objectives link to the corporate objectives defined in this plan.

This Strategic Plan covers the four-year period from 1 July 2016 to 30 June 2019. This period aligns
with Vision 2020 and the Economic Development and Poverty Reduction Strategy (EDPRS) of the
Government of Rwanda (GoR). It also links to the financial year which runs each year from 1 July
until 30 June of the following year.

This plan is a refresh of Meteo Rwanda’s existing 2013 – 2017 plan produced under EDPRS2.

Meteo Rwanda’s Strategic Plan will be revised as part of the next strategic planning process covering
all GoR bodies.

The refresh of this plan was led by the Planning Officer at Meteo Rwanda and both reviewed and
validated by the senior management team and members of the Board of Directors. Consultancy
support was provided by Steve Palmer and Becky Venton from the Met Office, UK. The consultancy
work was funded through the Pan African sub-programme of the UK’s Department of International
Development (DFID) Weather and Climate Services for Africa (WISER), overseen by African
Ministerial Conference on Meteorology (AMCOMET).

1.2. Strategic Planning Methodology

Meteo Rwanda already had a draft Strategic Plan but the opportunity was taken to review and refresh
it in order to:

    •   Reflect Meteo Rwanda’s contribution to the Ministry of Natural Resources’ (MINIRENA) plans;
    •   Rectify a misalignment between the period covered by the existing plan and the GoR planning cycle;
    •   Meet the requirements associated with the implementation of an International Standards Organisation
        (ISO) 9001 Quality Management System (QMS);
    •   Utilise the Strategic Plan template and guidance provided by WMO through the WISER Pan-Africa
        Programme; and

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•    Meet requirements from potential funders of Meteo Rwanda activities e.g. WISER Regional
         Programme.

The methodology adopted is consistent with a review and refresh as opposed to a full strategic
planning process, which will take place in the near future. As such, information has been gathered
from a number of sources, including the existing draft Strategic Plan. New content has been
developed where necessary, developed by the Planning Officer and consultants and reviewed by the
senior management team.

The strategic planning model used in this process is Theory of Change (TOC), because it includes a
step of Results Based Management (RBM) in order to determine the strategic Key Performance
Indicators (KPI). It is a requirement on all GoR bodies to implement RBM from 1 July 2016. Staff
objectives and performance are now managed through RBM and in line with this, budgets are
managed through Results Based Budgeting (RBB).

TOC is a causal model. It defines all of the building blocks as required to bring about a given long-
term goal. It explains how and why the desired change is expected to come about. This set of
connected building blocks shows a pathway of change or a change framework, which clearly explains
the causal link between different levels results. A logic model is a tool used to express the TOC.

In developing the logic model or framework, the ‘log frame’, for this Strategic Plan refresh, the
following steps have been taken:

    1.   Review of the vision and mission
    2.   Definition of values
    3.   Review of the analysis of the environment, using SWOT and PESTLE
    4.   Development of the logframe
    5.   Articulation of goals and objectives
    6.   Development of a plan for M&E

Normally the above steps would be followed by the development of operational/ action plans and
associated RBB. However, in this case, the refresh of this Strategic Plan is taking place after activities
were defined in the RBM. Hence in this strategic plan, the first year targets are heavily influenced by,
and include, a selection of the RBM KPI. In future years, RBM will be influenced by, and thus better
align with, this refreshed Strategic Plan.

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2. BACKGROUND

2.1. Organization History

Rwanda Meteorology Agency (Meteo Rwanda) is a Government Agency under the
Ministry of Natural Resources (MINIRENA) with legal personality, administrative
and financial autonomy. The purpose of Meteo Rwanda is to provide weather,
water and climate information services for safety of life and property and socio-
economic development.
In Rwanda, observations of rainfall and temperature were established in the
1930s but the first station was installed at Save in 1906.
The Rwanda Meteorology Service was created in 1963 and in 1968 Meteo
Rwanda was established as the main coordinator of meteorological services in
the Ministry of Infrastructure (MININFRA).
Later in 2011, Rwanda Meteorological Service was transformed into Rwanda
Meteorology Agency (Meteo Rwanda) by the government law No. 54 bis/2011 of
December 2011, which was gazetted in the Official Gazette No. 54 of January
2012, and its 14 core functions are listed in section 4.3 of this Strategic Plan.
In July 2015, Meteo Rwanda was transferred from MININFRA to MINIRENA1.

2.2. Organization Structure

The following        is the organizational chart approved and gazetted in April 2014. It
includes 99          staff, but Meteo Rwanda has not yet implemented the full
complement.          It employed 63 full time personnel by the end of FY14/15, 78 by
the end of FY        15/16 and expects to achieve the full 96 during FY 16/17.

Note that the parent Ministry changed in 2015 from MININFRA to MINIRENA
(Official Gazette nᵒ 31 of 03/08/2015).

The Board of Directors was implemented in 2015.

1
    http://www.meteorwanda.gov.rw/index.php?id=12, accessed on 9 November 2016

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2.3. Review of Key Achievements

   From the original 2013-2017                 Updates and additional achievements on
          Strategic Plan                             refresh of the plan in 2016

In 2013, Meteo Rwanda had 4 synoptic           By 2016, additional 100 automatic rainfall
stations, 9 Agro meteorological                stations, 42 Automatic Weather Stations
stations, 72 climatological stations and       were installed, one C-band weather Radar
90 manual rainfall stations with               was installed.
volunteer observers.

Meteo Rwanda had a databank system             Meteo Rwanda acquired an improved data
for Meteorological data collection,            management system: CLIMSOFT version3
quality control and storage using              and recently updated to 4.
CLICOM database management
system.
                                               Data transmission is rapid through GPRS,
Data transmission was using the Post
                                               internet and Mobile phone, text messages.
Office, SSB Radios.

Meteo Rwanda acquired state of the art         PUMA 2010 was upgraded to 2015 in
system for short and medium range              September 2016 providing additional
forecasting (PUMA2010).                        functionality.
                                               Meteo Rwanda also has access to Numerical
                                               Weather Prediction (NWP) products from
                                               Regional web portal.
                                               From the WMO Severe Weather Forecast
                                               Demonstration Project, with which we have
                                               introduced daily Regional Teleconferencing

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Carries out Climatological analysis;           Introduced daily Five Days Forecasts and a
Agro and hydro-meteorological                  Ten Days Bulletin for famers
observations and analysis.

In respect of international obligations        Meteo Rwanda continues to exchange
in accordance with resolution 40 of            weather and climate data in compliance with
WMO, Meteo Rwanda exchanges                    the Resolution 40 of WMO.
weather and climate data. And
participates and contributes to
National, regional and International
organisations.

Before 2013, the Institution had a law         Meteo Rwanda was established as an Agency
establishing the Agency but was still in       under MINIRENA and had its Structure
transition to become an Agency with            approved, has a Board of Directors and is in
approved Organisational Structure.             the    process     of    implementing    the
                                               Organisational Structure.

                                               A brand identity for Meteo Rwanda was
                                               established and continues to be implemented
                                               in its products and services, and a Public
                                               Relations office to promote the image of the
                                               Agency was established

Meteorological    Operations    purely Meteo Rwanda adopted the ISO 9001 QMS
referred   to   the    WMO   technical Standards and has developed processes and
regulations and guidelines.            documentation, and is aiming at being
                                       audited for certification.

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The forecasting office was working on The forecast office, which has operated a
12-hour watch and yet makes forecasts 24/7 hour watch since March 2016, and
valid for 24 hours.                   continues to carry out        Meteorological
                                      operations processes in line with the main
                                      recommendations of the WMO Strategy on
                                      Service Delivery and is a regular and active
                                      participant    in   the     daily   regional
                                      teleconferences that were established under
                                      the WMO’s Severe Weather Forecasting
                                      Demonstration Project (SWFDP),

Short term projects addressing narrow Meteo Rwanda has a number of projects 2
activities and usually co-opted by that are contributing to the development of
others.                               its capabilities.

Established a public weather service                             Increased dissemination channels using new
studio, presentation software and                                technology e.g. routine upload of forecasts to
training technical and presenting staff                          Twitter, YouTube and other social media;
to enable the development of new                                 SMS service to farmers in PASP project areas
services for TV and radio.

Majority of existing staff were on All current staff are on permanent and
contractual basis; whose contracts pensionable terms which has improved
have to be renewed on monthly basis. institutional stability.

2
    The strategic projects include:
       1. GoR Environment and Climate Change Fund (FONERWA, a bucket fund from various donors)
       2. United States Administration for International Development (USAID) funded Climate Services for Agriculture Rwanda that is being coordinated by the Centre Agriculture Research
            (CGIAR)
       3. WMO’s Global Framework for Climate Services (GFCS) implemented by the Korean Meteorology Administration (KMA)
       4. World Bank’s Landscape Approach to Forest Restoration and Conservation (LAFREC)
       5. International Fund for Agriculture Development (IFAD)’s Post Harvest and Agribusiness Support Project (PASP)

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Lessons learned
•      It was difficult to implement the Strategic Plan due to absence of the institution’s Organisational Structure.
•      The no existence of the Institutional framework limited the recruitment an optimum number of trained personnel to
       execute the Strategic Plan, and their stability.
•      It was realised that the Government funds alone were not adequate for executing most activities in the Strategic Plan and
       that is why we found necessary to seek alternatives from external sources.
•      Acquisition of modern meteorological infrastructure led to the realisation of improved weather and climate products, their
       timely dissemination and access.
•      Increased collaboration with other National Meteorological and Hydrological Services within the region improved skills of
       our forecasters in production and verification of forecasts.
•      Introduction of the Enhanced National Climate Services (ENACTS) revealed that the quality of our climate data need to be
       improved though appropriate training and acquiring of necessary data management tools
       The monitoring and evaluation process of the 2013-17 Strategic Plan was not adequately performed as expected. Under
       the new Plan, and related to the Results Based Management (RBM) system, a monitoring and evaluation (M&E) process
       must be implemented, with regular reports both to staff and to the Board of Directors and Sector Stakeholders Group, as
       well as the relevant authority specified under RBM.
•      Due to restructuring process we lost some skilled staff, we learned that job specifications formulation that do not fully
       support already acquired knowledge and skills can lender loss of skilled personnel.
•      Because the aviation meteorological services are done in RCAA, there is irregular remission from data returns and
       climatological summaries at Kigali International Airport.

       Service Delivery
       At the heart of the Mission of Meteo Rwanda lies Service Delivery3.
       To be effective, services should possess these attributes:
                •   Available and timely: at time and space scales that the user needs;
                •   Dependable and reliable: delivered on time to the required user specification;
                •   Usable: presented in user specific formats so that the client can fully understand;

3
    A key reference for service delivery is WMO’s Service Delivery Strategy: http://www.wmo.int/pages/prog/amp/pwsp/documents/WMO_Strategy_for_Service_Delivery.pdf

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•   Useful: to respond appropriately to user needs;
        •   Credible: for the user to confidently apply to decision-making;
        •   Authentic: entitled to be accepted by stakeholders in the given decision contexts;
        •   Responsive and flexible: to the evolving user needs;
        •   Sustainable: affordable and consistent over time; and,
        •   Expandable: to be applicable to different kinds of services.
Service delivery, then, is a continuous, cyclic process for developing and delivering user-focused services.
Services can be categorised into three broad types:
    1. Multi-hazard warnings and advice during disasters
    •   Forecasts in advance of high-impact weather events
    •   Forecasts and information during the response and recovery phase
    •   Forecasts and information for disasters which are not initiated by the weather e.g. chemical spills, wild-fires, volcanic eruptions

    2. Routine forecasts and information services
    •   Daily weather forecasts for the Public e.g. TV, Radio, Newspapers, SMS and social media, Meteo Rwanda Website
    •   Tailored          forecasts           for          users         in         economic           sectors,       e.g.                    Aviation,   Agriculture
        Routine data services e.g. monthly summaries and annual summaries, Seasonal forecasts

    3. Long-term Risk and Impacts data and analysis
    •   Climate data and analyses for e.g. Agriculture, Risk analysis, Flood design, infrastructure requirements and design, environmental impact assessments, hydro-
        power and solar energy.
    •   Climate change impacts and modelling.

At the time of writing, Meteo Rwanda provides the following products and services:
    1. Multi-hazard warnings and advice during disasters
        •   Planning forecast given 6 hourly to 4 Districts in Western Province

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o   Briefing for joint services operation;

        2. Routine forecasts and information services
             1.   Daily TV bulletins (Kinyarwanda, English and French);
             2.   Daily Radio bulletins on 10 Local radio stations
             3.   Twitter feed and Website with daily forecasts and updates.
             4.   5-day, 10 day rainfall summary and Outlook;
             5.   Monthly and seasonal forecast

        3.    Long-term Risk and Impacts data and analysis

             1.   Data archiving, education and research.

Socio-economic benefits of weather and climate services
Increasingly, NMHS are starting to build the evidence for the socio-economic benefits that their services provide.               Indeed, such a study has been
commissioned for Meteo Rwanda as part of the FONERWA project.
A user obtains value from a weather or climate service when the outcome of a decision made is improved by the use of relevant information provided by the
service. The quantity of value will depend on the circumstances of the user. It could vary from the trivial (“Shall I carry an umbrella today?”) to very large,
such as the decision to evacuate people from an area at risk. Note that the benefit of routine services is accrued over time – no weather forecast is completely
accurate, so on some occasions an event happens that has not been forecast (“The forecast said it would be dry, and I got wet!”) therefore monitoring,
evaluation and improvement of routine services is important.
Monetising these benefits is not easy. For disasters, the benefit of forecasts and warnings is in the achievable reduction in the cost of a disaster, not the total
cost of the disaster, such as the number of lives which were saved by receiving and acting on a forecast or warning. Also it is not appropriate to attribute all
the savings to the meteorological service, because there are many other actors involved in disaster risk reduction. However, the impact of disasters on citizens,
their families and societies can be huge and long-lasting. Floods destroy both public and private capital. Droughts destroy private capital. Avoidable deaths
can have an impact on families for a generation.

For routine services to the general public, one can use the usual methodology of cost-benefit studies; one can multiply the small value of individual benefit by
the number of people potentially reached, and obtain a guidance figure

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For commercial services, the user would evaluate their own willingness to pay based on their perception of value – this implies that a service which is directly
tailored to the user need and the decisions to be made will have much higher value. This is the basis for the aviation cost-recovery model agreed by IATA.
The aviation weather services are essential for commercial aviation; the services are specifically tailored to the user requirement, and a fixed percentage of the
landing and transit fees are allocated for these services.
There are many commercial enterprises which can use weather information for better decision-making. The user benefit of these services will often be only a
minor part of the decision-making chain, and aggregated for routine services, but taken together can make a useful difference to the marginal costs of doing
business. There is some evidence that such improvements in marginal costs can have a multiplier effect on GDP.
The economic benefit of consultancy services for planning and design is easier to evaluate. The design of infrastructure projects are adjusted to the climate
normals and extremes expected during the design life, thus keeping costs to a minimum, while ensuring that the structure does not fail prematurely.

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3. ENVIRONMENTAL SCAN
An environmental scan was done by gathering facts and analyzing trends to give an objective picture of where Meteo Rwanda stands in the business of
providing weather and climate services. There has been an examination of the external and internal pressures and factors likely to affect its future and the
achievement of its goals and objectives; this analysis is set out in the following sections of this Strategic Plan.

3.1. SWOT ANALYSIS: Assessment and Analysis of Organization’s Strengths,
        Weakness, Opportunities and Threats

A SWOT analysis was carried out by Meteo Rwanda top managers. This analysis was reviewed and enhanced in the refresh of the Strategic Plan and the
results are presented below.

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Table 1: SWOT Analysis

                                                                        INTERNAL
Strengths                                                                                          Weaknesses

   Being an autonomous Agency meaning that the agency with a legal identity, Meteo Rwanda can         Newly recruited inexperienced staff who lack the
   approve and defend the budget directly without a third party                                       technical skills.
   Meteo Rwanda’s core function is mandated in gazetted Rwandan law                                   Limited mechanisms through which to motivate
                                                                                                      and retain staff
   Having in place basic infrastructure of meteorological stations
                                                                                                      Sub optimal meteorological infrastructure and
   Having in place senior experienced professionals in the management
                                                                                                      observational network
   Participation in regional and international exchange of meteorological data and products.
                                                                                                      Inadequate maintenance and calibration of
   Being with sister environmental related Agencies in the Ministry of Environment helps to work      sensors and instruments due to limited staff.
   directly with them
                                                                                                      Irregular transmission of observation data from
   Governance structure with the Board of Directors to provide strategic direction and support        the field due to existing manual system
   Having the monopoly of being the custodian of Rwanda’s national weather and climate database.      Lack of modalities to implement cost recovery for
   Having the qualified workforce                                                                     the services provided due to delayed approval of
                                                                                                      Meteorological data policy
                                                                                                      Inability to package and market our products
                                                                                                      Internal and external communication not well
                                                                                                      structured
                                                                                                      Small number of subject matter experts
                                                                                                      Lack of an overview and coordination of projects
                                                                                                      resulting in duplication and missed opportunities
                                                                                                      to target gaps
                                                                                                      Inadequate capacity to quickly respond to
                                                                                                      technological changes

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Inability to keep up with the changing demands of
                                                                                                                  society
                                                                                                                  Lack of regular staff training/capacity needs
                                                                                                                  assessment, staff development strategy and
                                                                                                                  sufficient training for all staff members.
                                                                                                                  Weakness in the current online staff performance
                                                                                                                  management system
                                                                                                                  Inadequate researches to facilitate decision
                                                                                                                  making on technical matters and absence of
                                                                                                                  research unity
                                                                                                                  Lack of study tours in other countries to learn the best
                                                                                                                  practices related weather and climate services

                                                                                EXTERNAL
Opportunities                                                                                                  Threats

   Political stability, security and favourable socio-economic development                                        Weakness of enforcing law establishing Meteo
                                                                                                                  Rwanda resulting in third parties encroaching on
   Political and financial support from government, international institutions and development partners
                                                                                                                  Meteo Rwanda mandate
   Presence of several stakeholders and their interest in weather and climate services.
                                                                                                                  External competitors in provision of meteorological
   Potential for new products and services to meet the needs of existing and new users, especially within         observation and forecast
   different sectors
                                                                                                                  Budgetary limitations to pay some expenditure such as
   GoR understands and is seeking to mitigate the challenge presented by climate change: climate change is a      the media to regularly disseminate weather and climate
   cross-cutting theme in EDPRS                                                                                   information and products in a lead time
   Opportunity to establish legal instruments that will allow Meteo Rwanda to generate funds from its             Reliance on few projects to supplement core funding
   products and services                                                                                          from the Government in order to deliver routine
                                                                                                                  services and develop capacity and capability
   Being co-opted as key stakeholder among other Government institutions which provides opportunity for
   collaboration                                                                                                  Overlapping mandates between Meteo Rwanda and
                                                                                                                  other institutions cause confusion over which should
   Having a mission that is cross-cutting enabling Meteo Rwanda to serve many Sectors and end users
                                                                                                                  be leading and/or responsible
   Membership of WMO and other regional bodies and institutions such as East African Community (EAC)
                                                                                                                  RCAA is managing Meteorological stations and has its
   and affiliation with IGAD Climate Prediction and Applications Centre (ICPAC) for benchmarking and              own and independent Meteo service that offers
   training purposes.

                                                       16
Aeronautical information.
                ICT development; fibre optic cable, mobile phone technology that could be utilised to facilitate the               Government processes make it difficult to restructure
                attainment of Meteo Rwanda mandate                                                                                 and change staff complements or job descriptions to
                                                                                                                                   respond to changing needs.
                Increasing demand of seasonal and sub-seasonal forecasts and downscaling.
                Results Based Management System being implemented as tools which will aid future management of                     Increasing new ways of committing cyber crimes that
                organisational and personal objectives once aligned with the Strategic Plan                                        can disrupt the flow of data and information.

                Availability of third party meteorological observation installations

           3.2. PESTLE Analysis

           A PESTLE analysis of the external environment was carried out in relation to the QMS manual of January 2017, so this has been re-done, with each of the
           factors considered in turn, namely: political, economic, socio-cultural, technological, legal and environmental (ecological)

                                                                                       Table 2: Pestle Analysis

                                                                                        PESTLE ANALYSIS
                                    Political Factors                                                                                    Economic Factors

•   Meteo Rwanda is mandated by law                                                          •    High inflation (7.4% as of January) leading to increased operating costs
•   Meteo Rwanda is now within MINIRENA                                                      •    Unemployment at… %85% population dependent on rain-fed agriculture
•   Government awareness of the importance of weather and climate to sustainable             •    Economic growth is among others focused on tourism and private sector growth which may lead to
    development, the Green Growth , with climate change identified as a cross-cutting             increased demand for weather and climate services
    issue in EDPRS 2                                                                         •    Low income means low purchasing power and/or willingness to pay for meteorological services
•   Vision 2020: to become a middle income country                                           •    Global economic issues reducing donor funding
•   Rwanda is pursuing the data revolution agenda of the UN, in that regard, Meteo           •    Fluctuations in exchange rate impact international financial transactions and value for money
    Rwanda’s Data Policy is under development

                                 Socio-cultural Factors                                                                               Technological Factors

                                                                     17
•   Increased awareness of the impact of severe weather events                             •   Dense mobile network provides opportunities for remote sensing observations
•   Concerns over prevalence of diseases affected by weather and climate e.g. malaria      •   Increased use of smart phones
•   Improving levels of education across the country                                       •   Increased use of social media
•   Increased awareness due to introduction of climate change in the national curriculum   •   Increased demand for SMS (but associated costs need to be borne)
    and a new course relating to climate and climate change at University of Rwanda        •   Sub-optimal operation of observations network
•   Increased uptake of the mobile technology                                              •   Lack of skills, spares and equipment to maintain infrastructure
•   Limited application of meteorological information                                      •   Need for good internet connectivity to produce and disseminate products
•   Rwanda is Africa’s most densely populated country                                      •   New weather radar covering the country
•   Dependency on rain-fed agriculture                                                     •   New Automatic Weather Stations
•   Poor understanding of Meteo Rwanda products at the grass roots level                   •   High capacity computers with advanced softwares

                                     Legal Factors                                                                             Environmental (ecological) Factors

•   WMO policies and regulations…                                                          •   Vulnerability to the effects of climate change – expectation of increased temperatures and likelihood
•   Low Level of corruption                                                                    of associated increased rainfall
•   Meteo Rwanda mandated by law                                                           •   Rwanda has already experienced increasing temperatures, changes to seasonal patterns and increased
                                                                                               frequency and impact of severe weather events
•   Inadequate laws and regulations related to weather and climate services
                                                                                           •   Rwanda is known as the land of a thousand hills and has the same number of microclimates making
•                                                                                              forecasting a challenge and down-scaling important
                                                                                           •   Risk Atlas provides national overview of environmental risks
                                                                                           •   Rwanda is developing its capability for Integrated Water Resource Management through the Rwanda
                                                                                               Environment and Natural Resources Sector
                                                                                           •   An Early Warning System is in place

           3.3. Stakeholders Analysis

            The Customers and Users of products and services from Meteo Rwanda come from a wide range of actors, including other Government Ministries, the
            functional Agencies and Boards under these Ministries, parastatal organisations (such as TVR), NGOs and private sector organisations.

                                                                   18
Meteo Rwanda provides services without cost to the users but it has the plans to recover the costs for the services that it delivers and recent engagement with
  stakeholders as part of the FONERWA project suggested a willingness to pay for specific services and where an improvement in quality (especially accuracy)
  is delivered.
  A stakeholder analysis was carried out in the 2013-2017 Strategic Plan and this was taken as a starting point for the refresh. The stakeholder analysis in Table
  3 overleaf has been carried out using the sectors defined in GoR’s EDPRS II. In terms of expectations of the NMHS, in the analysis, this focuses on long term
  (LT), short term (ST) and events based (Events) services.
  Governance
  Separate to the main stakeholder analysis, the governance of Meteo Rwanda is as follows: Ministry-Board of Directors-Director General)

  Other government bodies have supervising roles (e.g. policies, standards, processes) and/ or provide services to Meteo. Where they are recipients of services,
  this is captured in the main stakeholder analysis matrix.
  Technical Working Group (TWG)
  There is a continuing need for the TWG to provide expertise and fundraising for Meteo Rwanda’s. Effectively the Technical Working Group will act as an
  “intelligent customer” of Meteo Rwanda, separately from the “Ownership” of Meteo Rwanda.

                                                             Table 3: Stakeholder Analysis Matrix

         Stakeholders                      Interests                                 Expectations                                          Potential

MIDIMAR                           For saving lives by Early warnings of specific extreme events (floods, Partnership        in                    the   effective
RED Cross                         setting     preventive drought, dry spells, strong winds, Lightning) sent operationalisation                    of the Early
                                  and/or rescue actions  in led time.                                       Warning System.
Police
Army
MINALOC
REMA

                                                       19
Air navigation

Media                      Public    information Regular, timely and frequent daily forecasts               Dissemination of information to a
                           related to short term                                                            wider population, provision of
                           forecasts                                                                        feedback

All Ministries, Government Economic/Planning         Provision of Short and long term weather Collaboration and mobilisation of
institutions and Private                             projections.                             resources,
sector                                                                                                      Enforce the application of forecasts
                                                                                                            in real time.

Academic and      research Research                  Historical climate data for analysing climate trends   Partnership in production of reports
Institutions                                                                                                and publications,
                                                                                                            Partnership in capacity building and
                                                                                                            expertise

Specific requirements

    Ministry of Natural    Provide Environmental             LT: Planning/ design/ construction             •   Specialist sector knowledge that
  Resources (MINRENA)         Policies on natural        ST: Operation/ management/ maintenance                     can be combined with
                           resources management:                                                                 meteorological information to
                               We avail accurate       Events: (Early) warnings e.g. floods (fluvial/             produce new and improved
                            climate information to     pluvial), landslides and responses to accidents                      products
                                  Government                       (including consultancy)
                                                                                                                •  Support Meteo Rwanda to
                                institutions and       Climate information and advisories at different           acquire capacity of delivering
                               stakeholders to                          timescales                              weather and climate information
                           improve environmental
                                                                                                                 to stakeholders, e.g. seasonal
                               management and

                                           20
reduce vulnerability to                                                             forecasts to farmers.
                               climate change                                                          Funding        for    meteorological
                                                                                                       infrastructure     and      services,
                                                                                                       especially through projects

Rwanda Mines, Oil and Gas   Weather events that can High impact weather warnings to prepare against Contribution to cost recovery
       Authority              affect Mining and     hazards
                               quarry activities

Rwanda Land Management          Established an        Close collaboration with other stakeholders to       Possible focus sector for the
       Authority             additional partnership   establish local networks of precipitation        development of paid for commercial
                             with stakeholders to     measurements and topographical and geological       weather and climate services
                            issue rainfall and wind   information, including hazard maps. Meteo
                                      data            Rwanda Based collaboratively issues landslide
                                                      alert information on the combined information
                                                      collected.

Rwanda Water and Forestry   Want to know when to Rainfall, temperature, changes in precipitation, Partnership in          Maintenance    of
     Management             plan     trees, which drought duration                                Weather stations
                            varieties

  Rwanda Environment        Environment protection Climate change trends                             Partnership in installation of
  Management Authority      –build resilience to Heavy rainfall and landslides which could affect equipment for needed parameters
       (REMA)               climate change         mining/ quarrying operations, especially in terms
                            Floods-early warning of water pollution into watercourses (from seepage,
                            forecasts              tailings etc.)
                            Air    pollution-winds, Strong winds in relation to air pollution

                                            21
(direction&speed)
                                 Climate information for
                                 adaptation&mitigation
                                 projects

           Energy                    Hydropower –          LT: Planning/ design/ construction                Specialist sector knowledge that can
                                   operation, capacity                                                        be combined with meteorological
•   Ministry of Infrastructure                             ST: Operation/ management/ maintenance
                                   (water volume and                                                           information to produce new and
         (MININFRA)                                        Events: (Early) warnings e.g. floods (fluvial/
                                      temperature)                                                                    improved products
    •   Power distribution                                 pluvial), landslides and responses to accidents
                                   Lightning-weather       (including consultancy)
           companies
                                       forecasts of                                                              Funding for meteorological
                                    thunderstorms to
                                                                                                                 infrastructure and services,
                                   protect workers on                                                            especially through projects
                                         pylons
                                      Light levels/
                                 temperature for demand                                                          Possible focus sector for the
                                                                                                             development of paid for commercial
                                                                                                                weather and climate services

        Private sector           Water availability      LT: Information/ projections relating to climate Specialist sector knowledge that can
    •   Crop Insurance           Rainfall,   temperature change to inform investment decisions            be combined with meteorological
                                                                                                          information to produce new and
          Companies              data
                                                                                                          improved products
                                                         ST: Forecasts and warnings to inform local
                                                         decision making relating to operations, supply Support
                                                                                                                       weather    observations
                                                                                                          infrastructure
                                                         chain management, supply/ demand
                                                                                                          Funding        for    meteorological
                                                            Events: (Early) Warnings of flood, drought/
                                                                                                          infrastructure     and     services,

                                                  22
famine, strong winds, landslide affecting logistics,   especially through projects
                                                           access to market, availability of resources
                                                                  (including human resources)
                                                                                                                  Possible focus sector for the
                                                                                                              development of paid for commercial
                                                                                                                 weather and climate services

•   Government                  Ecosystems/
    Ministries and             environmental
    Agencies                    management
•   Ministry of Trade,       National security
    Industry and East             Transport
    Africa Community      (international, regional,
    (MINEACOM)               national and local)
•   MINAFFET                Disease prevalence
•   Ministry of East        (e.g. yellow fever,
    African Community        malaria, cholera)
    (MINEAC)               Expansion plans e.g.
•   Ministry of Finance   Congo-Nile trail; Lake
    and Economic               Kivu belt
    Planning              Private            sector
    (MINICOFIN)           investment
•   Rwanda Development    Availability/
    Board (RDB)           accessibility of tourism
•   Construction          activities,     especially
                          those      sensitive    to

                                            23
companies                  weather and climate
•   Manufacturing
    companies
•   Retail companies
•   Cooperatives e.g. craft,
    carpentry, sewing/
    knitting
•   Rwanda Tours and
    Travel Operators
    (RTTA)
•   Tour operators (local,
    national, regional and
    international)
•   Hotels and guesthouses
•   Kigali Convention
    Centre
•   African Parks
    (Akagera Park)
•   National Parks
    (Nyungwe, Volcanoes,
    Gishwati)
•   Tea/ coffee plantations
    e.g. Pfunda, Sowarthe

                                               24
•   Retail
•   Ministry of Sports and
    Culture (MINISPOC)
    and related institutions
    e.g. museums,
    stadiums etc.

•   Transport sector           Roads                         LT: Planning/ design/ construction           Specialist sector knowledge that can
                                                                                                           be combined with meteorological
•   MININFRA                   Aviation                  ST: Operation/ management/ maintenance
                                                                                                            information to produce new and
•   Ministry of Internal       Local weather/ climate   Events: (Early) warnings e.g. floods (fluvial/             improved products
    Security (MININTER)        Regional      weather/   pluvial), landslides and responses to accidents
                                                                    (including consultancy)
•   Ministry of Foreign        climate
                                                                                                              Funding for meteorological
    Affairs and                International weather/                   For aviation:
                                                                                                              infrastructure and services,
    Cooperation                 climate (for areas of    Good quality (and good continuity) aviation          especially through projects
    (MINAFFET)                       operations)         weather service (observations, forecast etc.)
•   Rwanda Civil Aviation      Disaster management/
    Authority (RCCA)           response                                                                       Possible focus sector for the
                                                                                                          development of paid for commercial
•   Rwanda Traffic Police      Logistics                                                                     weather and climate services
•   RwandAir and other
    international carriers
    (especially Brussels
    Airlines, KLM, Kenya
    Airways, Ethiopian
    Airlines and Qatar
    Airways)

                                               25
•   Other aircraft operators
    e.g. Akagera

•   Education                   National curriculum –    LT: Future areas of education and research in the     Specialist sector knowledge that can
                                   information and        context of climate change e.g. new academic           be combined with meteorological
•   Ministry of Education
                                  training resources      programmes, changes to national curriculum             information to produce new and
    (MINEDUC)
                               relating to weather and       ST: Forecasts and warnings to inform local                 improved products
•   University of Rwanda                climate             decision making relating to safe operation of
•   Private universities,               Data                education facilities, including access to sites
                                                                                                               Opportunities to mainstream weather
    including Institut
                                    Assessment           Events: (Early) Warnings of severe weather events        and climate change through
    d'Enseignement
                                                           that could affect operations and safety of staff/      education of the population
    Superieur de                  Infrastructure –
                                buildings, services                            students
    Ruhengeri (INES) and
    Carnegie Mellon             (including internet)                                                            Links with MIT’s Climate Change
    University (CMU)           Logistics – especially                                                               Observatory, Mt Mugogo
•   Publically funded          transport connections
    schools                          and roads
                                                                                                                      Research opportunities
•   Private schools
•   British Council                                                                                               Opportunities to collaborate on
                                                                                                               research./ technical/ scientific papers
•   Nurseries

                                                                                                               Professional development for Meteo
                                                                                                                          Rwanda staff

                                                                                                                Exchange of data, information and

                                               26
knowledge

•   Youth sector           As for other sectors but              Services designed for Youth                  Insights into user requirements for
                                  for Youth             Embracing new technology e.g. smart phones,              youth to inform future plans
                                                                    social media etc.

•   Decentralization       As for other sectors but      As for other sectors but with a focus on the        Local information about the impact
                               at a local level          products and services being locally relevant              of weather and climate
                                                                                                                 Local representatives to aid
                                                                                                                dissemination of information
                                                                                                                Frameworks for community
                                                                                                               observations and management/
                                                                                                                  maintenance/ security of
                                                                                                                 observations infrastructure

•   Media High Council       Weather forecasts         LT: Information/ projections relating to climate      Specialist sector knowledge that can
    (MHC)                                                  change to inform investment decisions              be combined with meteorological
                             Warnings of severe
                                                                                                               information to produce new and
•   Rwanda Broadcasting           events                ST: Forecasts and warnings to inform local
                                                                                                                      improved products
    Agency (RBA)                                     decision making e.g. planting, harvesting – needs
                              Information about
                                                    local observations, downscaled forecast (especially
•   National TV             weather/ climate (e.g.
                                                       rainfall and temperature but also wind speed/
                           El Nino, future climate)                                                             Improved telecommunications
•   Independent (private                               direction – the latter especially with respect to                 networks
    sector) TV                 Performance of       pests/ disease, appropriate communication (content,
                               communications        quality, format, language, timeliness, frequency) –     Opportunities for push/ pull services
•   National radio          networks (affected by                                                             (e.g. SMS for push and *number#
                                                     can be routine or reactive (and also interactive e.g.

                                            27
•   Community radio              moisture in the air)              call in on radio, chat show on TV)                         for pull)
•   Independent (private            Communication             Events: (Early) Warnings of flood, drought/
    sector) radio                    requirements –                famine, strong winds, landslide               Partnerships to develop content and
                                   language, format,
•   Online media e.g. Igihe                                 Also, expectations of Meteo Rwanda to embrace        dissemination mechanisms (e.g. app
                                  content, timeliness,        improvements in technology e.g. networks,             development; posting weather/
•   Print media e.g. New       frequency, editorial line   penetration of personal devices (e.g. smartphones),       climate data on websites etc.)
    Times
                                         Data                        applications, connectivity etc.
•   Social media                     Assessment                                                                      Funding for meteorological
•   Telecomms e.g. MTN,           Improvements in                                                                    infrastructure and services,
    Tigo, Airtel                    technology                                                                       especially through projects
•   Members of the public         3G/ 4G networks

•   Agriculture sector              Food security                LT: Planning e.g. crops, seeds, locations,      Specialist sector knowledge that can
                                                              agricultural calendar, prevalence of pests and      be combined with meteorological
•   Ministry of Agriculture          Agricultural
                                                               disease, risk analysis, productivity analysis,      information to produce new and
    (MINAGRI) and its               intensification
                                     programmes                insurance against losses, post harvest losses,             improved products
    agencies, including
                                                               infrastructure (buildings, irrigation, washing
    Rwanda Agricultural          Post harvest losses         stations, storage) etc. and the impact of climate
    Board (RAB)                                                                                                      Funding for meteorological
                                 Pests and diseases               change/ seasonal forecast on all of this
•   Farmer-promoters                                                                                                 infrastructure and services,
                               Commercial agriculture            ST: Local decision making e.g. planting,
    (Twigire Muhinzi)                                                                                                especially through projects
                                                           harvesting – needs local observations, downscaled
                                 Access to markets –
•   Agricultural extension                                   forecast (especially rainfall and temperature but
                                     transport
    workers                                                 also wind speed/ direction – the latter especially     Social networks (e.g. farming
                                Market sensitivities/           with respect to pests/ disease, appropriate       cooperatives) that can be used to
•   Other national
                                  vulnerabilities          communication (content, quality, format, language,    improve reach of Meteo’s services
    institutions, including:

                                                28
•    International                  Intermediaries                      timeliness, frequency)
       organisations (and their        Community           Events: Early Warnings of flood, drought/ famine,
       projects), including:           engagement/                          strong winds
  •    International Fund for         empowerment           Additional for insurance: Observations – satellite
       Agricultural                     Insurance                and terrestrial (especially rain gauges)
       Development (IFAD
       and the PASP Project)         Communications        Additional for communications: Services that reach
                                                                         farmers e.g. SMS, radio
  •    International Centre for
       Tropical Agriculture
       (CIAT and the Rwanda
       Climate Service for
       Agriculture project)
  •    Insurance companies
       e.g. Africa Risk
       Capacity

        JRLO sector               See also under private          See also under private sector/ ICT               Specialist sector knowledge that can
                                       sector/ ICT                                                                  be combined with meteorological
(Justice, Reconciliation, Law
          and Order)              Local weather/ climate                                                             information to produce new and
                                                              LT: Future projections on climate to inform                   improved products
      (including Defence/           Regional weather/       expectations with respect to defence/ security e.g.
            Security)                    climate           food/ water security issues, migration, conflict over
                                                                       natural resources, hot spots                    Funding for meteorological
  •    Ministry of Defence        International weather/
                                   climate (for areas of                                                               infrastructure and services,
          (MINADEF)
                                    active operations)                                                                 especially through projects
           •   RDF                                         ST: Forecasts relating to areas of interest linked to
                                        Aviation               operations, especially land, air (including

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