SPEAKERS, PRESENTERS & PANELLISTS - Shopping ...
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1st & 2nd September, 2021, Grand Hyatt, Goa
In association with
SPEAKERS, PRESENTERS & PANELLISTS
Abbas Jabalpurwala, CEO, Timezone Entertainment Preeti Chopra, National Head BD -Retail, Raymond
Abhishek Bansal, Executive Director, Pacific Malls Pramod Ranjan Dwivedi, President – Real Estate Div, Ambuja
Abhishek Ganguly, MD, Puma India & Head South Asia Neotia Group
Ajay Bijli, CMD, PVR Limited* Pushpa, Bector, Executive Director, DLF Shopping Malls*
Akash Srivastava, AVP-Business Development, Jubilant Rahul pandita BD Head - PARADISE food court
Foodworks Rahul Singh, Founder & CEO, The Beer Café
Aman Trehan, Executive Director, Trehan IRIS Rajendra Kalkar, President West/Whole-Time Director,
Amandeep Singh Vij, Leasing Head, Unity One Phoenix Mills
Ankur Kohli, Head - Real Estate & BD (South Asia), Bata Rajneesh Mahajan, CEO, Inorbit Malls
Arif Raza, AVP, Retail Business Development, Vedant Rajnikant A Shah, Advisor – Property, Trent
Fashions Ranjan Tarafdar, Leasing Head, Palm Walk Mall
Ashwin Balasubramaniam, COO, Brookefields Rashmi Sen, Group COO – Malls, The Phoenix Mills
Ashwin Puri, Director, Lake Shore Ravinder Choudhary, BD Head, Vegas Mall
Atul Ruia, CMD, The Phoenix Mills Rehan Huck, Co-Founder & COO, Propel (A Venture of ILC
Bipin Gurnani, President & CEO, Prozone INTU Properties Group of Companies)
Dalip Sehgal, CEO, Nexus Malls (A Blackstone Company) Rishab Soni, Managing Director, SSIPL Retail
Deepak Kapoor/ Yukti Nagpal, Director, Gulshan Homz* Rohit Kr Singh, Leasing head, L&T Metro Rail Hyderabad
Deepak Yadav, Chief Development Officer & Real Estate Sahil Kansal, Head Property, Infiniti Retail (Croma)
Head, Shoppers Stop Sanjeev Mehra, VP, Quest Mall
Gopalakrishna Machani, Jt. MD, M G Brothers (MG Felicity Sharad Sachdeva, Head Non Aero Business at
Mall, Nellore) Noida International Airport*
Harinder Singh, Founder Chairman, Realistic Realtors & MD, Shibu Philips, Business Head-Malls, Lulu International
Reach Group Shopping Malls
Harsh Bansal, Director, Vegas Mall & Unity Group Shirish Handa, BD Head, Inox
Indranil Banerjee, National BD Head, Wow! Momo Shiven Anand, BD Head XIMIVOUGUE
Irfan Razak, CMD, Prestige Group Shrirang Sarda, CEO & Managing Partner, Sarda Group
J P Biswas, Leasing Consultant, KW Group Shubhojit Pakrasi, SVP - Mall & Leasing, Bhumika Enterprises
Jayen Naik, Senior VP – Operations & Projects, Nexus Malls Sidharth Pansari, Director, Primarc Group (Junction Mall)
Joanna deSouza, Business Head - Commercial and Retail, Subhasis B Roy, Director - Real Estate, IWG
The Lodha Group Sumit Ghildiyal, Head Retail Business Development & NSO
Khushboo Saraf, Vice President, Sales & Marketing, Forum (Max) Landmark Group
Projects Sumit S Suneja, Head BD & Franchise, Bestseller
Kushal Budia, BD Head, Barbeque Nation (BBQ) Sushil, Mohta, Chairman, Merlin Group of Companies and
M R Jaishankar, CMD, Brigade Group Partner-Director, South City Group*
Maneesh Gaur Chief BD Officer, PVR Suvneet Ahuja, BD head, Reliance Brands
Manik Dhodi,, Director Real Estate, Adidas Group India Tirthankar Banerjee, National Head BD, More Retail
Manish Chandra BD Head Skechers Uddhav Poddar, MD & Group CEO, Bhumika Group
Mayank Gupta, Retail Head, Tupperware Umang Mittal, ED, PRM Begraj Group
Mukesh Kumar, Chairman, SCAI and CEO, Infiniti Malls V. Muhammad Ali, COO – Retail, Prestige Group (Forum
N P Singh DIRECTOR - BD Samsonite South Asia Malls)*
Nandini Taneja, VP Leasing - Reach Developers Vidyut Saraf, MD, Forum Group
Neerav Sejpal, VP - BD, Spencer's Nature’s Basket Vineet Gautam, CEO, Bestseller India
Nikhil Jatinder, Head - Business Development, Nike (RJ Vishak Kumar, CEO, Aditya Birla Fashion & Retail
Corp) Vishal Razdan - BD Head, Taco Bell
Nilesh Singh, Chief Leasing Officer, Nexus Malls Vivek Shrivastava, BD Head, Benetton
Phil McArthur, Founder and Chairman, McARTHUR Retail Yogeshwar, Sharma, CEO & ED, Select Infrastructure
Development Specialists
DAY ONE - 1st September, Wednesday : THE MUCH AWAITED GET TOGETHER
08 PM Onwards Networking Cocktails & Dinner
1
DAY TWO – 2nd September, Thursday : CONFERENCE, EXHIBITION & AWARDS
AGENDA
10.00 AM – 11.00 AM MASTERCLASS For Shopping Centre Professionals
Note: Masterclass content will be shared with registered participants in advance. This live interactive session will be to
share learning, experiences, problems and possible solutions. All successful participants will be presented a certificate.
MASTERCLASS 1:
2021: A Time for ACTION
By Phil McArthur, CSM,CDP,CRX, Founder and Chairman,
McARTHUR Retail Development Specialists
Our global and regional retail markets have been shaken over the past year. The impact of lockdowns and other Covid-
19 prevention protocols has kept our valued customers at home. E-commerce has gained a further foothold through
professional execution and lower prices.
With such challenges, how do we plan for success with our retail developments in the future?
Can we really afford not to have an action plan? In such a turbulent market there’s a tendency to sit back and wait and
see. However in a war against Covid 19 we need a Battle Plan.
We need to start planning today to ensure our retail investments are protected for the next 10+ years.
To improve the performance of operating malls or in developing new retail and mixed use projects, we need to take a
clear look at the true realities of what is happening in the market. Where will there be an oversupply? Will the retail
brands, service providers and entertainment operators find my project attractive? How can I plan a strong destination
using the strong fundamentals of retail real estate development?
There is an international recipe for success for retail investment. In simplistic terms it can be boiled down to 10 major areas
that must be executed at a world-class standard.
1. Superior location with strong visibility
2. Clearly defined trade area with demand for more retail development
3. Comprehensive understanding of the trade area’s sales potential
4. Understand for your competition and the market share they have achieved
5. Medium to long-term sales and rental growth potential and asset appreciation
6. Strong destinational anchors, attractions or services
7. Appropriate retailer, service provider and food and beverage mix for your trade area
8. A strong functional, quality design and architecture creating favourite place
9. Ample parking and strong transit connectivity
10. Professional Management, Leasing and Marketing Teams
Today’s challenges are clear; the time for action is now. This program helps your organisation plan successful and
memorable destinations in the future.
MASTERCLASS 2:
A) DIGITAL MARKETING AND INITIATIVES:
1. Extending brand reach and maximise visibility to customers and on search engines (google primarily).
2. Using various digital media like whatsapp, omnichannel and website for maximisation of revenues and
customer connect
3. Mall Loyalty App for effective customer use and for leveraging sales and techniques for
improving loyalty base
4. Enhancing Social Media visibility and engagement as well as developing organic growth strategy/ies
5. Emerging Trends
B) DIGITISATION & INTEGRATION OF OPERATIONAL PROCESSES AND REPORTS:
1. The Future is Digital : Scope of Digital
2. Developing Mall / Portfolio Dashboard on digital platform
3. Techniques to convert various checklists and reports on a paperless basis
C) STRATEGIES FOR PANDEMIC RISK MITIGATION OVER SHORT/MEDIUM/LONGTERM
1. Strategies : operations, marketing, liaising and finance at individual asset / overall business level
2. Impact : Existing Mall Renovation and Future Mall & Store Design
3. Tweaking in Customer Services and Related
2DAY TWO - 2nd September, Thursday : Agenda Continued
11.00 AM to 12.00 Noon SUCCESS STORIES - PRESENTATIONS BY SHOPPING CENTRES FOR ISCA 2021
UPCOMING SHOPPING CENTRES
Finalists to present 5 minutes AV followed by 10 minutes of Q&A.
Jury consisting of IPCs and RETAILERS will assess the projects on FOLLOWING: pre-defined parameters.
PRESENTATIONS Based on Pre-defined Parameters:
1. Background of Promoter/s, Builder, Key Vendors & Key People Responsible for Planning, Execution & operations
2. Justification of Size & Usage
3. Location advantage & Catchment
4. Positioning
5. Design
6. Zoning & Tenant Mix
7. Anchor to Vanilla Ratio
8. Space allocation for all major categories like Fashion & Lifestyle, Consumer Electronics, Home & Interiors, Food &
Grocery, Leisure & Entertainment, F&B etc
9. Lease/strata model
10. Parking
11. Facilities
12. Safety & Security
13. Legal Requirements & Licenses
14. Financing & Revenue Model
15. Green Initiatives
16. Marketing & Promotion Plans
17. Launch Plans
18. Mall Management Plans
12.00 Noon – 12.15 PM RETAIL & SHOPPING CENTRES INSIGHTS
RETAIL & SHOPPING CENTRES INDUSTRY IN INDIA
The significance of quality space and infrastructure development for economy
• Retail Real Estate: Catalyst of Modern Retail Growth
• Driver of a larger ecosystem of Manufacturing, support and service industries
• Employment generation
• Tax revenue for govt.
• Consumption driver
• Showcase of consumer brands
• FDI
12.15 PM – 01.00 PM RETAIL & SHOPPING CENTRES INSIGHTS
RETAIL TOMORROW
Pandemic effect is dying off. Consumer is returning back.
What should be the Mall strategy and what should be the Brand Strategy?
What trends are here to stay permanently now? Which sectors have changed completely and will not return to the pre
pandemic methods of operation at all?
Road to recovery. How far to full recovery ? Can it be fast Tracked?
Will there be a shift in the way Malls will be built? Will there be change in the Mix?
Future malls: How will they look and feel?
01.00 PM – 02.00 PM LUNCH
3DAY TWO - 2nd September, Thursday : Agenda Continued
02.00 PM – 03.15 PM INAUGURAL SESSION
THINKING BEYOND 'THE NEW NORMAL'
Welcome Address: Mukesh Kumar, Chairman, SCAI and CEO, Infiniti Malls
Keynotes by Industry Veterans
INAUGURAL PANEL : SHOPPING CENTRES NEXT
SETTING THE ARCHITECTURE FOR INDIA’S NEXT-GENERATION SOCIAL, RETAIL & LEISURE SPACES
• Safe Shopping, Dining & Entertainment
• Leisure and Recreation
• New gen services & facilities
• Creating a win–win situation for the government and society
03.15 PM – 04.15PM CEO THINKPAD
MAKING THE MOST OF MALL’S UNUSED SPACE
Presentation
The last 12 months have seen emergence of Coworking Spaces in malls in several countries and all are loving it. While it’s
a great idea for shopping centre developers to utilize the unused spaces and also get thousands of additional customers;
for people using these spaces the benefits are many. Meeting clients at any of the malls’ convenient locations, taking a
break to eat or go for a quick grocery shopping, calling over family or friends after work; they are likely to find themselves
becoming more social after joining an in-mall coworking space. This presentation talks about this new phenomenon and
how malls in India can make the best of this new trend.
THE DYNAMICS OF EVER-CHANGING SCENARIO AND HOW CEOS ARE COPING TO GET READY FOR THE FUTURE
Panel Discussion
To succeed amid the shifting tides, SHOPPING CENTRE INDUSTRY leaders need to build up competence in many new
areas areas including making the most of mall’s unused spaces. This session brings some of the most vibrant CEOs to
discuss the challenges, learning and directions for the future.
04.15 PM – 05.00 PM ADAPT AND EMBRACE DIGITAL TRANSFORMATION
EMERGING OPPORTUNITIES IN EMERGING MARKETS
Panel Discussion
What are the emerging opportunities in non-metros, tier 2,3 and smaller cities? How digital are customers of these cities
and how shopping centres in smaller cities are driving the digital transformation? What kind of organisational change will
this entail?
05.00 PM – 06.00 PM ROUNDTABLE : LEASING & BUSINESS DEVELOPMENT @ MALLS & RETAIL
The future of retail real estate as an asset class – finding the right mix, spreading risk and building profitability; Creating
integrated retail spaces to capture 24x7 consumer activities and needs will be the primary focus of the roundtable
discussion. Understand the changed business needs, experience drivers and profitability models of post-2021 shopping
centres in India. Collaborative innovation between tenants and developers will be a win- win game in challenging times.
What lessons have we learnt from the challenges of 2020-21 in order to build mutual resilience and growth for the future?
Discover the powerful new models and approaches to shopping centre excellence in a very changed and opportunity-
rich Indian consumer landscape.
4DAY TWO - 2nd September, Thursday : Agenda Continued
06.00 PM – 07.00 PM SCAI ROUNDTABLE
NATION RETAIL POLICY FORMATION
Discussions on SCAI & RAI joint Recommendations to form a robust retail policy to facilitate seamless development
processes for faster growth of the industry
1. Streamlining regulatory compliances/ licenses - Recognition by NBC that the Shopping centers have special needs
and hence need to seen differently from Commercial development regulations - issues faced in various states - to
be addressed at NBC level and state level.
• Forming uniform laws for parking, signages and facilities in all social places ( public or private)
• Improving access to capital
• Technology-led modernization
• Bridging infrastructure gaps
• Improving man power productivity
07.00 PM – 07.30 PM Cocktails
07.30 PM – 09.30 PM IMAGES SHOPPING CENTRE AWARDS
09.30 PM Onwards GALA DINNER
Note: Agenda Session Titles, brief, speakers, dates and timings are subject to change *confirmations awaited
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