THE HALIFAX WATER EXPERIENCE - INTERESTING ANOMALY OR THE FUTURE REVEALED? - THE 2011 NATIONAL ENVIRONMENT, ENERGY AND RESOURCES LAW SUMMIT

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THE 2011 NATIONAL ENVIRONMENT, ENERGY
            AND RESOURCES LAW SUMMIT

THE HALIFAX WATER EXPERIENCE - INTERESTING
    ANOMALY OR THE FUTURE REVEALED?

                               John C. MacPherson, Q.C.
                               McInnes Cooper
                               PO Box 730
                               1300-1969 Upper Water Street
                               HALIFAX NS B3J 2V1
INTRODUCTION

The Halifax Regional Water Commission ("HRWC" or "Halifax Water"), is unique among
Canadian utilities in that it provides water, wastewater and stormwater services within an
integrated utility structure which is subject to regulatory oversight of all three services. The
corporate and regulatory history which led to this structure provides useful insights into one
model by which the challenges being faced by water utilities 1 can be addressed.

This paper will initially trace the history of the delivery of water in Halifax, which eventually led to
the HRWC as it exists today, and will then discuss the development of regulatory oversight in
regard to that structure. Finally, the paper will review recent regulatory proceedings involving
HRWC which highlight some of the critical issues facing water utilities and will describe how
those issues were addressed by the regulator in Nova Scotia.

HISTORY OF HALIFAX WATER

As one of Canada's oldest cities, Halifax has a long and colourful history associated with the
supply of potable water to its citizens. The origin of the Halifax Water system was discussed in
an early decision of the Board of Commissioners of Public Utilities ("Board") in 1946:

                   "History and Description of Water System.

                   The original water system of the City of Halifax was installed by
                   the Halifax Water Company, which was incorporated by special
                   act of the Legislature in the year 1844, with a capital of $15,000.
                   The water supply was, at the outset, drawn from Chain Lakes
                   situated about one and one-quarter miles from the head of the
                   North West Arm. Chain Lakes were connected with Long Lake by
                   an open canal, through which water was drawn from that lake. In
                   July 1849, this was replaced by a buried conduit of wood. A dam
                   was constructed at the south end of Long Lake by which the
                   surface of the lake was raised 25 feet above its natural level.
                   Dams were also erected at the east end of the Chain Lakes with
                   waste weirs, later raised to the same elevation above tide water
                   as the waste weir in the Long Lake dam, namely 206 feet. From
                   Chain Lakes a 12" main was laid into the City to the intersection of
                   Robie Street and Quinpool Road and the water was first turned on
                   in the year 1848, or 98 years ago." 2

1
  In this paper, the terms "water utility" or "water utilities" will be used in reference to municipal utilities which supply
potable water to its customers, regardless of whether they also provide wastewater and stormwater services.
2
   In the Matter of the Application of The Public Service Commission for the determining by the Board of
Commissioners of Public Utilities of the Valuation of the Property and Assets of the City of Halifax Water system used

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It is interesting that the initial water utility was run as a private entity.                 The Halifax Water
Company was provided its Charter of Incorporation by the provincial legislature on April 17,
1844, and subsequently, as noted, began the supply of water to the City of Halifax in the fall of
1848. 3

The Halifax Water Company operated the water utility until 1861 when a series of catastrophic
fires prompted the City to purchase the utility:

                  "On January 12, 1861, another great fire destroyed most of
                  George and Prince Streets, Bedford Row and Cheapside, and
                  extended into Hollis Street. Twenty-two offices, four houses,
                  twenty-two stores and the Halifax Library were damaged, but
                  fortunately no lives were lost. The fire department and insurers
                  were quick to point out a lack of wintertime water pressure. City
                  Council could delay no longer. The City obtained the necessary
                  provincial legislation in 1861 to purchase the Halifax Water
                  Company. The first attempt to buy all the assets for $110,000 fell
                  through. The Halifax Water Company then upped its selling price
                  to $150,000. The City was successful this time. The Halifax
                  Water Company ceased to exist.             A three-man board of
                  commissioners, headed by Alderman Bell, replaced the company
                  directors. City Council hoped the board's establishment would get
                  rid of the "corruption" of the old company, where a few became
                  rich at the expense of the general public." 4

Since that time, the supply of water to the citizens of Halifax has been provided by a "public"
entity, although the nature of that entity has changed over time. From 1861 to 1894, the water
utility was operated by the Board of Commissioners of Water Supply, a three man Board. In
1894, allegations of patronage and corruption caused the municipal government to transfer
control of the water system to the City Works Department. 5 This situation was to continue until
1944.

During the early 1940s, there were numerous complaints in respect of the condition of the water
system in Halifax. The dire situation of the Halifax Water utility was described in the following
terms in a report delivered to the Canadian Section of the American Waterworks Association in
1945 by the then Manager of the Public Service Commission of Halifax:

and useful in Furnishing, rendering or supplying water in the City of Halifax and Vicinity, February 1, 1946, Journals
and Proceedings of the House of Assembly of the Province of Nova Scotia, 1947, Part II, Appendix 22, page 7.
3
   "Downstream, an historical reflection of the Halifax water supply system", Halifax Regional Water Commission,
(1995), pages 13-14.
4
  Ibid at page 19.
5
  Ibid at page 31.

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                "... The most striking example of conditions at the time was the
                Halifax Water Supply System. Operated by the City as one
                branch of the City Works Department, it was near the point of
                complete collapse. How true this statement is may be seen if we
                look at the reprint of a report delivered before the Canadian
                Section of the American Waterworks Association in 1945 by
                H.W.L. Doane, then Manager of Public Service Commission of
                Halifax:

                         "In 1943 conditions were as follows:

                         Much of the water system had just about lived its normal
                         life and was due for replacement. The population had
                         increased from 70,000 to 130,000 and there were more
                         ships leaving Halifax than any other port in the world,
                         except one in England....

                         The public relations of the water department were bad....
                         There were only eight men to operate the distribution
                         system, repair leaks, attend fires and the like. Some of
                         these men were so worn out and run down that their health
                         was endangered.       How they ever kept the system
                         operating is a mystery.

                         Out of some 13,000 customers' meters, nearly 7,000 were
                         out of order so bills were merely estimated.

                         In parts of the City, the water available for fire fighting was
                         inadequate. At the First Baptist Church fire it would hardly
                         fill a garden hose. At Crane Limited the pumpers sucked
                         the mains dry. Both of these fires resulted in serious total
                         losses. The fire underwriters were seriously considering a
                         jump of possibly 30% in the fire insurance rates.

                         The situation was brought to a head by the filing of a
                         complaint by five residents of Spring Garden Road with the
                         Board. As a result of the evidence brought forth in the
                         enquiry into the complaint the Board ordered Engineering
                         Service Company of Halifax to undertake a complete
                         survey of the situation. The Company in conducting a
                         survey actually ended by operating the service for over a
                         year. During this time the Company made frequent reports
                         to the Board, which co-operated by issuing orders on its
                         authority, to have the recommendations of the Engineering
                         Service Company implemented. In January 1945 the City,
                         acting on the recommendations the Board appointed a
                         commission, consisting of the mayor, an alderman, three
                         citizens at large and a civil engineer as manager, to take
                         over and operate the entire water system. The results
                         were amazing.

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                          In a single year the new Commission, known as the Public
                          Service Commission, repaired some 15,000 leaks,
                          collected $340,000 in back water rates, replaced nearly
                          7,000 meters and increased the supply of water for fire
                          fighting, so that at one fire in 1945 there were twenty-four
                          full streams of water in play. While the Board remained in
                          the background during much of this work the constant
                          supervision of the task was going on and the new
                          Commission owed its origin to the initiative of the Board in
                          forcing the entire situation to be investigated." 6

As will be discuss subsequently in this paper, many water utilities in North America suffer an
increasingly serious "infrastructure deficit". That deficit is especially acute in areas, such as the
City of Halifax, which have some pipes in the ground exceeding a hundred years of age. The
age of this infrastructure, coupled with increasing stringent regulations in regard to water quality
and wastewater discharge, have combined to place water utilities in the position where they will
be required to engage in extensive and expensive infrastructure renewal projects.

In respect of the water utility, this "infrastructure deficit" was described as early as 1947 in a
Board decision as follows:

                 "Samples of some of the older pipe were submitted at the hearing.
                 The original 12" pipe which was laid in 1848 from Chain Lakes
                 and, later moved to Barrington and other streets, was found to be
                 almost completely graphitized." 7

In that same decision, the Board made the following comments:

                 "As already pointed out, the Board, on investigation, found the
                 situation most serious and under date of March 20th, 1943, an
                 Order was issued by the Board appointing Engineering Service
                 Company, Consulting Engineers of Halifax, to make a complete
                 investigation of the system and report to the Board.

                 The investigation revealed that some thousands of meters were
                 either not working at all or were registering inaccurately, the
                 inaccurate readings being almost entirely on the low side; that in
                 many instances sectionalizing valves were closed, resulting in
                 blocking the free flow of water in the distribution system; that in
                 many cases existing distribution mains were too small resulting in

6
  William Joseph Dalton, "Public Utility Regulation in Nova Scotia", a Paper Submitted in Partial Fulfilment of the
Requirements for the Degree of Master of Arts, Political Economy, Toronto University, May 1954, Public Archives of
Nova Scotia, at pages 44-46.
7
  Supra, note 2, at page 9.

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                  restricted flow; that in some areas additional distribution lines were
                  needed to facilitate the flow; that in many parts of the system
                  serious leaks existed resulting in a heavy waste of water with
                  consequent loss in pressure; that there was not sufficient suitable
                  equipment for testing meters, nor was there sufficient equipment
                  for checking and locating leaks." 8

These findings prompted the legislature to pass the "Halifax Public Utilities Commission Act" in
1944 creating the Halifax Public Utilities Commission. That Commission was given the power,
among other things, to:

                  "6.    In addition to all powers of the Commission under any
                  other Act or Law the Commission shall have power-

                  (a)    to purchase, acquire, operate, manage and/or control the
                  whole or any part of the water works facilities of the City of Halifax
                  and to assume any part or all of the assets and liabilities
                  necessary to the carrying out of such purchase, acquisition,
                  operation, management and control of the system."

This Commission, in its various forms, is the predecessor of the Halifax Regional Water
Commission.

The Legislature subsequently amended the Halifax Public Utilities Commission Act in 1952 to
enable the Public Service Commission to purchase the City's assets and the City was "...
deemed to stand in the same position with respect to the property and assets of the
Commission as if the Commission were a Joint Stock Company, incorporated under the Nova
Scotia Companies Act, 1935, and the City were the owners of all shares therein". 9                                This
relationship of City ownership, but no direct control, of the HRWC has continued to the present
with successful results. In a situation which was to be repeated some fifty years later in respect
of the wastewater and stormwater operations of HRM, the sale required the approval of the
Board which was granted in a decision dated January 4, 1952. 10

8
  Ibid, page 11.
9
  Statutes of Nova Scotia, 1952, Chapter 91, Section 2.
10
   In the Matter of the Application of the City of Halifax, a Municipal Corporation, for an Order approving of the sale
and transfer by the City of Halifax to Public Service Commission of Halifax of assets forming part of the public utility
supplying water to the City of Halifax, Journals and Proceedings of the House of Assembly of the Province of Nova
Scotia, 1953, Appendix No. 22, pages 3-5.

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Subsequent to 1952, the major developments in respect of the City of Halifax water utility
related to the growth of the city itself as various adjoining suburbs were amalgamated into the
city proper, thereby extending the service boundaries of the utility.

The most significant recent change occurred in 1996 with the amalgamation of the Cities of
Halifax and Dartmouth, the Town of Bedford, and the Municipality of the County of Halifax
("Halifax County") into a regional entity known as the "Halifax Regional Municipality" ("HRM").
The water utilities previously operated by the City of Dartmouth, Town of Bedford and Halifax
County were amalgamated into what became the Halifax Regional Water Commission. 11
Halifax Water continues to serve those areas today.

Prior to 2007, the wastewater and stormwater operations of HRM, and its predecessor
municipalities, were operated as municipal services. In 2006, it was becoming apparent that the
wastewater and stormwater services of HRM would require substantial infrastructure
improvements in the coming years.               This problem was compounded by more stringent
regulations in respect to wastewater discharge.              There was also an ongoing major capital
infrastructure program to improve the water quality in Halifax Harbour, known as the Halifax
Harbour Solutions Project ("HHSP"). This project consisted of three large wastewater treatment
facilities located around Halifax Harbour together with the elimination of a number of private
outfalls which discharged untreated sewage directly into the harbour.

HRM Council, in consultation with Halifax Water, undertook a review which considered all of the
options available to provide the most efficient and effective wastewater and stormwater services
in the municipality. That process culminated with a motion by HRM to have its wastewater and
stormwater services operated by Halifax Water and a coincident motion from Halifax Water to
accept those services.

11
   Halifax County supplied water services to the Halifax International Airport and nearby Aerotech Business Park.
The "Airport/Aerotech System" is regulated by the Nova Scotia Utility and Review Board ("NSUARB") as a "stand
alone" system. The regulatory principles and approach adopted by the NSUARB to Halifax Water generally have
also been applied to the Airport/Aerotech System.

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This process was described in the following terms in the Board decision which approved the
transfer:

                "Until 2006, none of the wastewater and stormwater charges
                charged by HRM were subject to the jurisdiction of the Board.

                In 2006, at the request of HRM and HRWC, the Halifax Regional
                Water Commission Act was amended in part as follows:

                         "Section 28

                         Any sewer system, either storm or sanitary, or sewage-
                         treatment facility, owned, operated, managed or controlled
                         by the Commission is deemed to be a public utility within
                         the meaning of the Public Utilities Act."

                Thus, the Legislature of the Province of Nova Scotia has
                determined, as a matter of public policy, that HRWC may
                operate a sewer and wastewater system and that such a
                system will be subject to Board regulation pursuant to the
                Act.

                By motion of its Board dated May 24, 2007, HRWC agreed to
                assume responsibility for the sewer system and sewage treatment
                facilities owned and operated by HRM.

                By motion of its Council dated May 29, 2007, HRM agreed to
                transfer its sewer system and sewage treatment facilities to
                HRWC pursuant to the Transfer Agreement. In its Application
                HRWC outlines the following objectives:

                         12.    HRWC makes the above requests in order to
                         enable HRWC to meet the following objectives:

                         (a)    to provide, through the approval of the existing
                                pollution control rates being levied by HRM, funding
                                to meet the operating and non operating costs of
                                the wastewater and stormwater division of the
                                Environmental Management Services ("EMS") of
                                HRM that is being transferred to HRWC so as to
                                maintain the current level of service to customers
                                for the remainder of the 2007/2008 fiscal year and
                                the 2008/2009 fiscal year;

                         (b)    to provide, through the approval of the rate
                                increases in those rates already approved by HRM
                                Council ("Council") to be effective October 1, 2007
                                and October 1, 2008, funding to meet the operating
                                and debt servicing costs of the Halifax Harbour
                                Solutions ("HHS") infrastructure and the projected

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                                  debt servicing costs of the upgrades to the Eastern
                                  Passage treatment facility;

                         (c)      to provide time to analyze and integrate the
                                  wastewater/stormwater operations into the HRWC
                                  utility framework and build a cost base to use as a
                                  test year;

                         (d)      to provide, through the approval of these Schedules
                                  of Rules and Regulations, a framework to govern
                                  the operation of the wastewater/stormwater system
                                  by HRWC. These Schedules of Rules and
                                  Regulations were developed from the HRM By-laws
                                  enacted to regulate the operation of the
                                  wastewater/stormwater system;

                         (e)      to provide time to commission and establish an
                                  operating base for the collection and treatment
                                  infrastructure of the HHS project to establish a test
                                  year for this significant project;

                         (f)      to provide time for the cost of service study that
                                  was mandated by the Board for the water utility to
                                  be completed and to determine the relevance of the
                                  cost of service study for the provision of
                                  wastewater/stormwater service;

                         (g)      to provide the approval of the 2007/2008
                                  wastewater/stormwater capital plan previously
                                  approved by Council and associated funding that
                                  provides for the renewal and extension of
                                  wastewater/stormwater infrastructure in accordance
                                  with the HRM priority rating system which is
                                  included in the Application as Appendix 3;

                         (h)      to provide for the remaining funding commitments
                                  for the construction of the HHS project as detailed
                                  in Schedule E of the Transfer Agreement.
                                  (emphasis added)

                                                           [HRWC Application, pp.2-3]" 12

With the passage of the above noted amendment to the Halifax Regional Water Commission
Act, Halifax Water became the first and currently only municipality in Nova Scotia which is
subject to regulatory oversight in regard to the provision of wastewater and stormwater services.
To its knowledge, it is the only such utility in Canada. It is significant that the amendment to the

12
 "Request Board Approval - Transfer of the Sewer System and Sewage Treatment Facilities of the Halifax Regional
Municipality to HRWC - W-HRWC-R-07", NSUARB letter decision, July 26, 2007.

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HRWC Act which resulted in the wastewater and stormwater systems being deemed to be
public utilities was the result of a pro-active request from HRWC for such an amendment.
HRWC, and its owner, HRM, were both of the view that regulatory oversight of the provision of
these services by the NSUARB was in the best interests of the utility over the long term.

As is apparent from the above extract from the Board's decision, the combined utility was faced
with a number of daunting challenges as it transitioned from an unregulated to a regulated
environment. These will be explored in more detail later in this paper.

UTILITY REGULATION IN NOVA SCOTIA

In 1907, the Nova Scotia Legislature passed "an Act to Regulate the Prices of Electric Light and
Electric Energy". 13 This was followed in reasonably short order by "an Act to Establish a Board
of Public Utilities Commissioners". 14 Section 1(b) of that legislation defined a public utility as
follows:

                  "(b)    "Public Utility" means and includes every corporation,
                  company, person, association of persons, their lessees, trustees,
                  liquidators or receivers appointed by any court that now or
                  hereafter owns or may own, operate, manage or control any plant
                  or equipment for the conveyance of telephone messages or for
                  the production, transmission, delivery or furnishing of heat, light,
                  water or power, either directly or indirectly to or for the public."
                  (emphasis added)

This is the first recorded regulation of water utilities in Nova Scotia.       The Act required, in
Section 5, that the rates charged by any public utility, which included the charges for water,
"shall be just and reasonable".

This Act was amended by legislation passed in 1913. 15 The "new" Public Utilities Act also
included the supply of water in the definition of a public utility and contained many principles and
regulatory concepts which would be familiar to those who practice law in this area today.

The first known decision of the Board in respect of the Halifax water utility was issued in 1913
and is reproduced in its entirety below:

13
   S.N.S. 1907, c. 40.
14
   S.N.S. 1909, c. 1.
15
   S.N.S. 1913, c. 1.

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                                             CITY OF HALIFAX

                 12 c. Per $100.00 of assessment, and
                 14 c. Per $100.00
                 $4.00 for first water closet
                 $2.00 for each additional water closet
                 5 c. to 15 c. per 1,000 gallons by meter

This regulatory regime continues essentially unchanged to the present day in respect of the
regulation of the water services provided by HRWC and other municipalities in Nova Scotia. 16
Regulatory oversight of the wastewater and stormwater services provided by HRWC did not
occur until almost a hundred years later as a result of the 2006 amendment of the Halifax
Regional Water Commission Act noted previously.

Similar services provided by other municipalities in Nova Scotia continue to be unregulated with
the prices for those services set by municipal councils.

RECENT REGULATORY HISTORY

2006

In 2006, Halifax Water applied for amendments to its schedule of rates and charges in regard to
its water service. The NSUARB decision 17 in respect of that Application is significant because it
was the first time the Board explored the use of cost of service principles commonly applied in
the regulation of electrical and natural gas utilities to determine the rates charged by a water
utility. The Board ordered, at page 58 of its decision:

                 "8.     The Board approves rates for 2006/07 based upon the
                 revenue requirement, as amended by the Board and the
                 allocations presented in the Application. The Board approves the
                 revenue requirements, as amended by the Board's directives
                 for2007/08, 2008/09 and 2009/10.          HRWC is directed to
                 determine whether a cost of service study that considers the
                 impact of consumption patterns can be undertaken in a cost
                 effective manner and file the results of the investigation with
                 the Board by September 1, 2006. The Board will then determine
                 if rate design adjustments are required to the approved revenue
                 requirements for the remaining test years." (emphasis added)

16
   The author notes that although the general regulatory framework has remained essentially unchanged, the Board's
decisions have become considerably longer.
17
   2006 NSUARB 38.

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On a practical level, this direction from the Board required Halifax Water to obtain equipment to
track the consumption patterns of its customers.          The process followed by HRWC was
described in the material filed in support of its 2010 Rate Application.

                "The key issue was whether local customer demand characteristic
                data was available in enough detail to satisfy the needs of a
                rigorous cost of service study (CSS). Local customer demand
                characteristics are an important element in the development of
                cost-based volumetric multi-block rates.

                As a result of the ruling a Feasibility Study1 was carried out. It
                found that the HWRC already gathered conventional daily and
                peak water system demand performance data using meters
                located at supply points and storage reservoirs. It also metered
                retail sales and so had periodic customer meter readings and
                consumption used for billing purposes.

                In addition, HWRC already had advanced consumption monitoring
                in place, namely District Metering Areas (DMAs) which provide
                local area demand information.

                Data from all of these sites is transmitted to a central site by
                means of remote telemetry using a fixed SCADA (Supervisory
                Control and Data Acquisition) system. The data is stored in a
                device referred to as the "Historian". The level of system utilization
                data available is unusual and would provide a high level of
                demand information for rate calculation purposes.

                In order to derive more precise individual customer demand
                profiles, the installation of rate-of-flow water meters was
                recommended on a selection of individual non-residential
                customer water services. It was planned to obtain residential
                consumption data from predominantly residential DMAs. A
                minimum of one year of monitoring was suggested in order to
                cover a full range of seasons. This demand information could then
                be used in conjunction with the other water demand data already
                collected by HWRC on an ongoing basis to refine an assessment
                of whether non- customer demand characteristics were such that
                multi-block rates could be considered.

                HWRC submitted the Feasibility Study to the Board, which agreed
                that an individual customer demand monitoring program should
                proceed.

                A second report dealing with the selection of SCADA monitoring
                candidates2 was submitted in early 2007. It recommended 20
                individual customer locations for the installation of SCADA
                equipped water meters. This equipment has the capability of
                transmitting the customer demand information to a central data
                gathering facility operated by HRWC.

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                The installation of the SCADA equipment was time consuming,
                with all meters fully equipped and functional in early 2008. A full
                year monitoring period was complete at the end of February 2009.

                A full Cost of Service Study has been assigned to G. A. Isenor
                Consultants Ltd and was scheduled to be carried out mid 2009.
                This Demand Analysis is intended to be used as input to that
                study." 18

2008 Decision

In October, 2007, following the transfer from the Halifax Regional Municipality to HRWC of the
wastewater and stormwater services of HRM, Halifax Water applied for approval of the rates to
be charged for those wastewater and stormwater services. The application was intended, in the
short term, to maintain the status quo during the transition of these services to Halifax Water so
that the utility could obtain additional operational experience prior to seeking rates based on
regulatory principles. A significant unknown was the costs which would be incurred to operate
the new HHSP wastewater treatment plants.

The Board, in its 2008 decision, ordered, at page 29:

                "52     Accordingly, the Board orders that HRWC file a full COSS,
                and if required, a rate application no later than November 1, 2008,
                for the wastewater and stormwater components of its operation."

Subsequently, the Board granted Halifax Water extensions in respect of the filing of the COSS
for both water and wastewater, so that HRWC could put in the place the monitoring equipment
necessary to undertake this study, as described above.

These various decisions set the stage for the first "omnibus" Application by Halifax Water for
approval of a schedule of rates and charges for its water, wastewater and stormwater services.

2010 Decision

The decision of the Board is of significance because it addressed, in a regulatory context,
issues currently being faced by many water utilities.

18
  R.M. Loudon Ltd., "Cost of Service Demand Analysis Report", October, 2009, HRWC Submission in Support of
Rate Application, March, 2010, Appendix 2, pages 10-11.

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As was stated by the Board at page 7 of its decision:

                "[9]   With the transfer of the wastewater and stormwater
                operations from the Halifax Regional Municipality ("HRM") in 2007,
                HRWC became the first regulated water, wastewater and
                stormwater utility in Canada. The current rate structure for water
                is based on a traditional utility model. In the case of wastewater
                and stormwater, HRWC did not operate in a regulated
                environment, and therefore, the rate structure needs to be
                revised." [emphasis added]

The transformation from an unregulated environment to the application of regulatory principles
to the wastewater and stormwater services provided by HRWC has not been without its
difficulties, as is reflected in the ultimate decision of the Board in respect of this Application.

Context of Application

The context in which this Application was made was addressed in the material filed by HRWC in
support of its Application:

                "The existing wastewater/stormwater rate structure generally
                provided sufficient funding for the direct operating costs of the
                wastewater and stormwater systems including engineering costs.
                The rate structure however, did not provide for administrative,
                human resource, information services and customer service costs
                as these were previously covered by the tax base or covered by
                the water rate. In addition there was no provision for
                depreciation of the infrastructure to provide for its eventual
                replacement which was not common in municipal accounting
                but an essential component of regulated utility rate
                structures. The wastewater/stormwater collection system
                transferred to HRWC is facing a significant infrastructure deficit as
                this system is one of the oldest in Canada and much of it is
                reaching the end of its useful life and is in need of replacement.
                This, as well as a changing regulatory environment will result in
                additional capital requirements and the current rate structure does
                not provide any funding for capital. A conservative estimate of
                the annual collection system infrastructure replacement and
                rehabilitation needs in addition to regulatory compliance
                issues is in excess of $40 million annually. With current
                revenue of $45 million, HRWC and its customers are facing a
                daunting challenge.

                While the model established for the HHS project provided for
                operating cost funding, the model was developed prior to the start

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                of the project and the assumptions used have proved to be
                understated

                    1) The model provided for an annual increase in metered
                       consumption of 1% annually based on a projected
                       increase in customer base and stable consumption
                       patterns. The actual change in metered consumption
                       has been a decrease in total consumption in excess of
                       1% annually through conservation despite an annual
                       increase in customer base. As the existing rate structure
                       was all consumption based this resulted in less revenue
                       than projected during the construction phase and now for
                       operations upon the completion of construction.

                    2) The operating costs for the HHS components are projected
                       to be higher than that projected in the model. The increase
                       in world oil prices and their relation to energy and petrol-
                       chemical costs have resulted in cost increases that are
                       higher that that projected in the model. In addition, the
                       amount of chemical usage has proven to be greater than
                       projected and the staffing requirements of the HHS plants
                       are greater than that projected in the model. The decision
                       to staff the Halifax plant on a 24/7 basis to manage risk
                       decision has contributed to projected increased operating
                       costs over that predicted in the model.

                Although the transition of the rate structure for wastewater and
                stormwater will result in a fairer and more equitable rate structure,
                it will not provide sufficient operating and capital funding to meet
                the needs of the utility on a go forward basis. In that regard
                HRWC believes that it is appropriate to transition the wastewater
                rate structure as soon as possible. In accordance with the COSS
                HRWC has separated the wastewater and stormwater costs and
                proposed a separate rate structure for each service based on the
                cost of providing that service. The stormwater rate structure is
                proposed as an interim measure in accordance with the
                recommendations of the COSS until such time as a structure
                can be implemented based on impervious and semi-
                impervious area of service lots and structural changes can be
                made to the customer service and billing software to
                accommodate this structure.

                HRWC is facing significant capital requirements with its
                operation as a water, wastewater and stormwater utility both
                from aging infrastructure, as well as the challenge of meeting
                current and future regulatory requirements. This is particularly
                significant in the wastewater and stormwater collection system
                which is old and is reaching the end of its useful life. There has
                been little or no replacement of this infrastructure for the past
                number of years and no depreciation in the rate structure to
                provide a reserve to start this process. Although the water

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                   distribution system is also facing an infrastructure deficit the
                   degree is significantly less than the wastewater/stormwater
                   system as there has been an ongoing replacement and
                   rehabilitation program. The program however needs to be
                   expanded from its current level. Depreciation of water
                   infrastructure has provided the core funding for this program and
                   depreciation of wastewater and stormwater infrastructure is
                   phased into in the proposed rate structure to recognize the use of
                   the asset over time as well as provide a core funding component
                   for its replacement and rehabilitation." 19 (emphasis added)

This extract from HRWC Application highlights some of the challenges faced by the utility with
all three of its services. In addition to the previously mentioned need for infrastructure renewal
and higher levels of wastewater treatment to meet new regulatory standards, there was static
growth in the revenue generated by the water portion of the operations. While the overall
number of customers was growing, total consumption was decreasing as customers became
better stewards of the water resource. This trend places that portion of the utilities revenue
based solely on volumetric charges at risk. This, in turn, led to vigorous debates as to the
appropriate rate design and what portion of revenues should legitimately be generated from
fixed customers charges as opposed to consumption charges. Not surprisingly, there were
serious disagreements between the various rate classes in respect of these issues at this
hearing.

Customer Charges

Halifax Water was not required to seek substantial increases in the rates charged for its water
service in this Application. In that regard, the Board concluded at page 29:

                   "[71] Accordingly the Board finds that the present rates, in total,
                   for water service, for the 15 month test period, are sufficient. The
                   Board does not approve changes to water rates based upon
                   change in revenue requirements." 20

The situation in respect of wastewater and stormwater was significantly different. Due to the
significant infrastructure deficit facing the wastewater service, a substantial increase in rates, in
the area of 40%, was sought in this Application.                An increase of this magnitude was also

19
     HRWC Submission in Support of Rate Application, March 2010, at pages 8-9.
20
     2010 NSUARB 244.

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required because the previous method of setting rates for this services, through municipal
Council, was divorced from the cost of providing the service.

Following extensive consideration of a number of issues, the Board concluded on page 95:

                  "291. Based upon the Board's directives in the revised test
                  period, the rate increase for an average residential customer, for
                  its supply of water, wastewater and stormwater services is
                  approximately 27% ..." 21

This conclusion is of interest because it was based on a thorough and rigorous "cost of service"
analysis undertaken by the Board. Given the Board's finding that a rate increase of 27% was
appropriate in all the circumstances of this Application, one could argue that the existing
wastewater and stormwater rates were substantially less than the cost of providing these
services.      The requirement for funds to upgrade and renew the current wastewater
infrastructure, which was a significant "driver" of this rate increase, also impacts the HRWC debt
policy, as will be discussed below.

Cost of Service

There was significant debate as to the appropriate methodology to be utilized in determining the
cost of service for HRWC. Halifax Water took the position that the models traditionally utilized
by water utilities of North America were appropriate for use in this instance. Various intervenors
advanced the argument that the cost of service methodology used in electricity and natural gas
regulation was a more appropriate model to be applied to Halifax Water. 22

In the end result, the Board determined that the cost of service methodology and rate design
questions were best dealt with in a "stand alone" hearing divorced from the actual rate
increases themselves.

                  "152    In its electricity mandate the Board has found it useful to
                  divorce cost of service from a rate proceeding and have a stand-
                  alone cost of service hearing. In the Board's judgment that should

21
   Ibid.
22
   This Application attracted considerably more interest, in the form of formal intervenors, than any previous HRWC
application. This was a result of the substantial increases in rates which the utility was seeking. This is a trend which
is likely to continue wherever the cost of water is regulated in a public utility structure which imposes a "cost of
service" model on the determination of the price of the commodity.

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                    happen with respect to HRWC. Ideally such a proceeding would
                    be concluded prior to the next rate case. 23

This proceeding will occur later in 2011.

Debt Policy

Halifax Water, when it was a "stand alone" water utility, had traditionally endeavoured, to the
greatest extent possible, to utilize a "pay as you go" or "capital out of rates" approach to
"regular" infrastructure renewal. Larger "one off" projects such as major water treatment or
wastewater treatment facilities would be financed on the basis of long term debt. This produced
a relatively modest debt to equity ratio.

In its Application, HRWC described its debt policy as follows:

                    "In addition to the replacement and rehabilitation of aging
                    wastewater infrastructure, investment must be made for other
                    reasons. There are upgrades required to the eastern Passage
                    WTP and there will have to be upgrades and improvements to
                    other treatment facilities to comply with changing regulations or to
                    expand capacity or upgrade treatment. To manage its capital
                    funding, HRWC has developed a debt policy to provide funding for
                    its capital needs that is ongoing, sustainable, provide sufficient
                    debt capacity when needed and avoid rate shock. The
                    components of the policy are as follows.

                    Long term debt should not be issued for a term longer than the
                    useful life of the asset being funded.

                    There is a cap placed on the amount of long term debt based on a
                    30/70 ratio of debt to equity.

                    The cap is divided between large capital projects such as
                    treatment plants, transmission and trunk mains that tend to be
                    infrequent in nature, and ongoing capital renewal of water
                    distribution and sewer collection infrastructure that require capital
                    expenditures on an annual and sustained basis. A sub limit has
                    been established for each group and that group cannot access
                    any unused capacity from the other. For the 2010/11 to 2011/12
                    Business Plan the overall debt cap is recommended to be
                    $312,000,000 with $200,000,000 allocated to large projects and
                    $112,000,000 allocated to ongoing infrastructure maintenance.

23
     Supra, note 20, at page 54.

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                   The policy contains a second cap based on debt servicing costs
                   not to exceed 35% of operating revenue for each of the three
                   services provided (water, wastewater and stormwater)." 24

There was a substantial debate during the course of the 2010 hearing as the appropriateness of
this methodology, the optimal ratio of debt to equity, and other related issues. This question
was ultimately resolved by the Board directing that Halifax Water develop an Integrated
Resource Plan together with a "long term debt policy".

In respect of an Integrated Resource Plan, the Board stated:

                   "[253] Mr. Goldstein recommended that HRWC should lead the
                   IRP process in collaboration with Board Staff and consultants, with
                   input from stakeholders.

                   [254] This is similar to the manner in which an IRP was
                   undertaken by NSPI. In fact, Mr. Goldstein is familiar with that
                   process and recommended the NSPI approach for HRWC.

                   [255] HRWC agreed with Mr. Goldstein that an IRP process
                   should be undertaken. However, HRWC submitted that the
                   commencement of the IRP should be deferred until the final
                   version of the CCME regulations is available.

                   [256] Mr. Goldstein noted that uncertainties are common in most
                   planning exercises and went on to say, "They do not, however,
                   negate the need or usefulness of doing long term planning. In fact,
                   long term planning helps clarify what the key uncertainties are and
                   explore the potential impacts of alternative plans vis-à-vis the
                   uncertainties". (Exhibit H-11, p. 22)

                   Findings

                   [257] The Board is of the view that HRWC is in immediate need
                   of a rigorous IRP process. The Board does not agree that such a
                   process needs to await final regulations associated with the
                   CCME strategy.

                   [258] The Board intends to engage the services of Mr. Goldstein
                   to act, along with Board Staff, in overseeing the preparation of the
                   IRP. That process is to begin forthwith." 25

24
     HRWC Rate Application, March 25, 2010, at page 9 and 10.
25
     Supra, note 20, at page 86.

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In respect of HRWC's debt policy, the NSUARB found as follows:

                    "Findings

                    [269] The Board is not prepared to approve HRWC's debt policy.
                    The Board does not accept that the 30/70 debt to equity ratio is an
                    efficient one. The Board agrees with Mr. Drazen that the question
                    to be answered is "what overall financing is least expensive or
                    most efficient?"

                    ...

                    [270] Mr. Drazen indicated that the range of splits for typical
                    utilities range from 65/35 debt to equity to 50/50 debt to equity. To
                    test this he produced, in his evidence, a "cash needs" model to
                    determine the effect of a debt policy on rate increases.

                    [271] The Board approved capital structure for NSPI (an investor
                    owned utility) is a 60/40 debt to equity ratio.

                    [272] It is clear that if this Utility is required to raise funds
                    exceeding $1 billion over the course of the next 20 to 30 years, it
                    needs a comprehensive debt policy with an efficient capital
                    structure. The Board orders HRWC to undertake a complete study
                    which examines an efficient capital structure, policies of other
                    utilities, its longer term capital needs, and options which would
                    result in an efficient funding mechanism which is fair to
                    present and future ratepayers. The terms of the reference for
                    the study and the timeline are to be submitted to the Board within
                    60 days of the Compliance Order for approval by the Board.

                    [273] In the meantime, for future ratemaking purposes, until the
                    study is completed and approved, the Board will assume a debt to
                    equity ratio of 50/50." 26 (emphasis added)

As noted in the Board's decision, one of the difficult issues which will be addressed during this
process is the development of a debt policy which does not create inter-generational inequities.

There will be ongoing Board oversight of both of these processes together with the possibility of
further public input in that regard. The final decisions in respect of HRWC's debt policy will have
significant implications for the magnitude of rate increases which may be required both in the
short and long term.

26
     Ibid at pages 90-91.

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Stormwater Service

The appropriate manner in which to charge for the provision of stormwater services is highly
contentious. The first hearing in Nova Scotia to deal with this question was the 2008 decision in
regard to the Airport/Aerotech System. In that proceeding, the Board approved, on an interim
basis, a stormwater charge based on the "impermeable" area of the property in question.

The Board addressed this issue at pages 46-47:

                   "5.2.1.1        Findings

                   [136] The Board notes that this is the first application for
                   approval of stormwater rates by a utility. It appears that HRWC
                   has reviewed the methodologies used in other jurisdictions and
                   chosen a methodology which it believes best satisfies the criteria
                   of equity, feasibility, simplicity, sufficiency in generating required
                   revenue and ability to segregate costs between the wastewater
                   and stormwater system.

                   [137] The Board agrees that the chosen methodology best
                   satisfies the above noted criteria. Basing the calculation on
                   equivalent impervious area, which creates runoff, provides a
                   better relationship between cost causation and rate charged,
                   than a charge based upon the volume of water consumed,
                   which is currently the case with the wastewater/stormwater
                   charge.

                   [138] Based upon the information provided, the Board accepts
                   the methodology used in the determination of stormwater rates in
                   this case. The Board understands that as the Utility gains
                   experience in operating the system, it may propose changes in its
                   methodology to calculate stormwater rates in the future. The
                   Board again notes that this is the first rate study filed by a utility for
                   approval of stormwater rates and the Board's decision should not
                   be used for future applications which will be reviewed on a case
                   by case basis." 27 (emphasis added)

During the 2010 Application, various intervenors advanced proposals for exemptions from this
charge. In the end result, no final decision was reached concerning this issue. The appropriate
calculation of a stormwater charge will be one of the issues addressed in HRWC's next rate
application.

27
     HRWC Rate Application, Airport/Aerotech System, 2008 NSUARB 149.

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Policy Considerations

Halifax Water is a highly regulated integrated water, wastewater and stormwater utility. That
regulation has, to this point, served the utility well in its water experience. Emerging from the
dire situation previously described in 1945, Halifax Water has consistently striven to become
"world class" in the provision of its water service. It is engaged in a continual process of
infrastructure renewal and has been successful in maintaining a reasonably stable rate
structure.

With its recent assumption of responsibility for wastewater and stormwater, Halifax Water was
faced with the situation of "déjà vue all over again". It has become the operator of a system with
a chronic infrastructure deficit. The rates which had previously been set through the municipal
government structure were inadequate to provide the funds necessary for the infrastructure
renewal which the system requires.          The municipal accounting policy had not made an
allowance for depreciation which could provide a source of funding for infrastructure renewal.

In addition, the Canadian Council of Ministers of the Environment are in the process of
developing new guidelines for wastewater discharge in Canada. There will be significant costs
implications for all municipalities to meet those new standards.

Within that context, while the vigorous oversight of a public utilities board brings with it a certain
amount of "regulatory burden", it also imposes discipline on a utility in respect of both cost
causation and the rates which it charges.         This has the positive public policy outcome of
producing rates for the provision of a commodity and service which closely align with to the
costs incurred by the utility to provide the service.

The Halifax Water situation in respect of all three services, but in particular the wastewater and
stormwater, is perhaps unique in Canada at this point. While not without its early "growing
pains", it does appear that a regulatory regime for wastewater and stormwater, similar to that
which has long been placed in Nova Scotia for water, may serve well the interests of the utility,
its customers, and the greater public.

env11_macpherson_paper
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