WELCOME TO IULM INSTRUCTIONS FOR USE
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WELCOME TO IULM INSTRUCTIONS FOR USE
“The mission of Università IULM is first and foremost to put
students at the centre, which is an essential choice for an
academic institution whose primary objective is the training of
tomorrow’s women and men.
IULM students must be able to live in a stimulating environment
that involves them, in an academic, social and cultural
community capable of helping everyone to develop their
personal attitudes and aspirations.
This University’s aim is to train people who are ready to face the
challenges and opportunities that the world and markets offer,
professionals aware of themselves, of their value, of their role
as active citizens.
IULM is committed to training graduates who are capable of
critical thinking and strategic vision, educated and trained in a
sense of responsibility and reliability, who know how to actively
intervene in the current digital revolution, becoming central
characters above all in the new creative professions in the fields
of culture, media communication and economics.”
The Rector
Prof. Gianni Canova
WELCOME TO IULM! INSTRUCTIONS FOR USE International Mobility 18
Careers Service Office 18
Università IULM is happy to welcome its students for a year in total safety. In order to ensure the Library 18
implementation of anti-Covid safety regulations, we have identified procedures for entry, transit
DiversaMENTE 19
through and exit from campus - duly indicated by appropriate signs - which we ask everyone to
respect. All anti-Covid regulations are published on IULM portal as well. In compliance with DL Research Centres 21
111 of 06/08/2021, in order to access the university, you must have Covid19 Green Certification International Language Centre 21
(Green Pass). Read the Rector's Decree at this link: bit.ly/decreto-rettorale-greenpass Institute of Higher Studies - SSML Carlo Bo 21
This guide was created to provide first-year students with an overview of the University's
services. The iulm.com portal and the social channels of the university are the main
tool through which students can stay informed about services, events, meetings and LIFE IN IULM 22
opportunities that IULM offers throughout the year. Student Representatives 23
Working at IULM: student collaborations (150 hours) 23
SUMMARY Radio IULM 23
Centro Universitario Teatrale - CUT 24
ONLINE SERVICES IULM Sport - CUS 24
8
Online Teaching At the Theatre with IULM 24
9
Lesson Timetable 9
Online Registrar’s Office 9 CAMPUS 26
Online Community 9 Restaurants & Cafés 27
E-mail 10 Accommodation 27
Wireless IULM 10 IULM Open Space 27
Microsoft Office 365 Education 10 Bookshops: Libraccio and LUMI 28
Social Channels 12 IULM Print 28
Course Programmes 12 IULM Store 28
Study Plans 12 Car Park 28
Meetings with Professors 12 Banca Popolare di Sondrio 28
Easy Planning App 13
University Badge 13 ORGANISATION 30
Representatives and Institutional Bodies 31
RESOURCES AND SERVICES 14
InfoPoint 15
Registrar’s Office 15
Campus Map 34
Orientation, Tutoring and Counselling 15 Appendix 1 - Italian language starter pack 36
Financial Aid Opportunities Appendix 2 - Living in Milan 40
16
Fees and Contributions 16
ONLINE TEACHING
For information on online lessons and tutorials for the use of Microsoft Teams,
please refer to the "Online Teaching" section of the portal:
bit.ly/iulm-online-teaching
For assistance with online teaching, please contact supportodidatticaonline@iulm.it.
LESSON TIMETABLE
ONLINE SERVICES The lesson and exam calendars of all courses of study can be found at the following
link: aule.iulm.it/PortaleStudentiIulm. To access the in-person lessons you need
The university provides a series of online services to facilitate to book your place in the classroom, through the IULM application Lezioni. Click
the search for information and communication between the
here for the tutorial: bit.ly/iulm-lezioni-app
university and its students.
ONLINE REGISTRAR’S OFFICE
The online registrar’s office allows access to the services reserved for enrolled
students. It can be accessed from the homepage of the iulm.com portal (located in
the footer at the bottom of the page) using the credentials of the student account.
Here students can view their career, upload their study plan, print certificates
and self-certification forms, check the regularity of tuition payments, renew their
enrolment, and register for exams.
ONLINE COMMUNITY
The Community is a collaborative platform where students can access teaching
materials, exercises, in-depth content and intermediate test results. The
Community can be accessed directly from the section “Access to services” of
MyIULM by entering the credentials of the student account, or from the link
community.iulm.it. Some sections of the Community require passwords that
will be issued by the relevant professor, while other sections are open. All useful
information for first-year students will be published in the section “Welcome to
IULM - Spazio Matricole”.
9
E-MAIL Through the institutional mailbox students will be able to access all the services offered by Google Apps and will have 25 GB available for the archiving of mail and documents. To access the mailbox, students need to connect to mail.studenti. iulm.it using the credentials of their student account. WIRELESS IULM While on campus, students can connect to the Internet using the wireless connection of the Eduroam service adopted by Università IULM. IULM students will then be able to use the student account to access the Wi-Fi of all the facilities participating in the international roaming service of the Eduroam Federation. For information on how to access the service, please refer to the section ''MyIULM – Services for students'': bit.ly/iulm-services-for-students. MICROSOFT OFFICE 365 EDUCATION Università IULM, in collaboration with Microsoft, has activated the Microsoft Office 365 Education service for students. This is an agreement that allows students to install for free the latest versions of Microsoft Word, Excel, PowerPoint, OneNote, Outlook, Access, and Publisher on up to 5 devices. For information on activating the service, consult the section ''MyIULM - Services for students”: bit.ly/iulm-services-for-students. 10
SOCIAL CHANNELS EASY PLANNING APP
The official social channels of the university are: With Easy Planning, students can schedule a meeting with IULM offices and
services: students will be required to fill out a form and, necessary, they can
Facebook: IULM Università
manage their appointment. Services can be accessed both online and in-person.
Instagram: @iulm_university
YouTube: IULM Università Easy Planning: bit.ly/Easy-planning.
LinkedIn: IULM University
Twitter: @uniiulm UNIVERSITY BADGE
The badge is the University ID and is issued by Università IULM once the enrolment
COURSE PROGRAMMES procedure has been completed. The document is required to enter the university,
In the MyIULM area of the portal, within the section related to their degree course, access the services of the university, such as the library, and is required as ID to
students can view the objectives and programmes of individual subjects, take the exams. The badge can be used as a personal debit card and students
reference texts and further information on procedures, deadlines, notices and could benefit from discounts and offers reserved to university students.
news: bit.ly/myiulm-courses. All students are responsible for safely keeping their own badge.
E-mail: milano.tesoreria.iulm@popso.it
STUDY PLANS
For degree courses that offer optional teaching from the first academic year, the
study plan can be filled in through the Online Services, in the section "Study Plan".
More information about methods and deadlines can be found in the "MyIULM -
Frequently Asked Questions" section of the university portal: bit.ly/iulm-faq.
MEETINGS WITH PROFESSORS
Methods, office hours and contact details are published on their personal page of
the website, which can be consulted in the "IULM/University/Teachers and other
academic staff" section of the university portal: bit.ly/iulm-teachers-staff.
12 13INFOPOINT
A service active from Monday to Friday to answer all questions.
IULM 1 - 4th floor
Toll-free number: 800 363 363 (Italy only); (+39) 02/891412818
E-mail: infopoint@iulm.it
RESOURCES AND SERVICES REGISTRAR’S OFFICE
The Registrar’s Office provides a support service to students for all administrative
requirements concerning their university careers: from application and
To support students throughout their studies, the university
provides spaces and services aimed at helping students gain enrolment procedures, enrolment in the years after the first, up to the awarding
maximum benefit from their daily university life. of certifications and final degrees.
IULM 1 – Ground floor
E-mail: admission@iulm.it
servizionline.iulm.it
ORIENTATION, TUTORING AND COUNSELLING
From information and orientation meetings, to seminars on stress management
and study method; meetings focused on the writing of the final thesis, psychological
counselling and peer tutoring services (the system of help and assistance to first-
year students by senior students), the Orientation Service supports students step-
by-step, following paths that can ensure the right support during all the moments
in their university life. For information see the "Orientation and Enrolment"
section of the university portal: bit.ly/iulm-orientation.
IULM 1 - 4th floor
Tutoring service: Tel. (+39) 02/891412333 - E-mail: tutor@iulm.it
Unibuddy: students can contact tutors on Unibuddy too.
Please visit: bit.ly/peer-to-peer-tutoring.
15FINANCIAL AID OPPORTUNITIES
Regional scholarships, university scholarships, reimbursement of tuition fees
and university contributions for students without means of support, incentives for
internships and research thesis abroad, access to university residences and catering
services. All the initiatives promoted by the university in support of its students can be
found in the "Orientation and Enrolments/Financial Benefits" section of the university
portal: bit.ly/iulm-financial-benefit.
IULM 1 - 4th floor
Tel. (+39) 02/891412851 - E-mail: dirittoallostudio@iulm.it
FEES AND CONTRIBUTIONS
The University has adopted a system of payment of university fees and
contributions focused on "contribution bands" applied to the household based on
the ISEE indicator for university benefits.
A flat rate applies to EU and non-EU international students as well as to students
with Italian citizenship or dual citizenship whose family resides abroad with
foreign-sourced income and assets. The regulations for university fees and
contributions can be downloaded in the "Orientation and Enrolments/Fees"
section of the university portal: bit.ly/iulm-fees.
Through the online “Sportello Tasse - DSU” - accessible from the website -
students can start the application procedure for university contribution bands by
the end of October: bit.ly/Sportello-Tasse-IULM.
IULM 1 – 4th floor
Tel. (+39) 02/891412851 / 2816 / 2635 - E-mail: fascia.contributiva@iulm.it
16INTERNATIONAL MOBILITY and borrow - by appointment and in accordance with the procedures indicated
on digger.iulm.it - material for research, study or leisure, in compliance with
The Study Abroad Office is responsible for promoting and managing international
all recent regulations in terms of safety. The "Carlo Bo" Library is located on
mobility programmes for study purposes. Students can get the calls for
several floors of IULM 1:
applications for mobility within Europe (Erasmus) and outside Europe - funded
• Ground floor: Reading rooms , PCs with internet connection;
with scholarships or as a paid programme - visiting the office.
• First floor: Reading rooms, open shelf consultation room;
For further information, please consult the Community and the "International"
• Second floor: Distribution desk, interlibrary loans, offices, reading rooms,
section of the university portal: bit.ly/iulm-international-mobility.
PCs with internet connection;
IULM 1 - 4th floor • Third floor: Multimedia room, video library, bibliographical assistance
Tel. (+39) 02/891412396 - E-mail: erasmus@iulm.it; studyabroad@iulm.it service - thesis editing.
For further information please consult the Community and the "Life in IULM/
CAREERS SERVICE OFFICE Library" section of the university portal: bit.ly/iulm-library.
The Careers Service Office promotes internships and career development experiences Online catalogue: digger.iulm.it.
for students and graduates. Through Career Days, Job Seminars, Job Days, focus
IULM 1 – Ground, 1st, 2nd, 3rd floor
groups and CV checks, IULM offers concrete tools and instruments to successfully
Tel. (+39) 02/891412216 - E-mail: biblioteca@iulm.it
enter the job market, such as business coaching, simulation of job interviews, as well
as activities aimed at the development of soft skills. Additionally, the Office promotes
DiversaMENTE
the meeting between students and professionals.
The service promotes acceptance, inclusion, support and equal opportunities
For further information, please see the “Life in IULM/Careers Service” section of the
for students with disabilities and Specific Learning Disorders (SLD) through
university portal: bit.ly/Career-Service-IULM.
specific support and mentoring services. For information please see the section
IULM 1 - 4th floor "Orientation and Enrolment/Service/ Service and support/Diversity and disability"
Tel. Internship: (+39) 02/891412340 - E-mail: stage@iulm.it of the university portal: bit.ly/DiversaMente-IULM.
Tel. Placement: (+39) 02/891412583 - E-mail: placement@iulm.it
IULM 1 - 4th floor
For international requests, please contact: internship@iulm.it
Tel. (+39) 02/891412200 - E-mail: diversamente@iulm.it
Facebook: IULMforJob; #IULMforJob
Euresis, centre for diagnosis, intervention and research into SLD.
Students with Specific Learning Disorders can access the services offered by the
LIBRARY
centre at reduced rates.
Over 240,000 volumes, more than 1,300 periodicals and about 56,000 films,
Tel. (+39) 02/891412221 - E-mail: euresis@iulm.it
documentaries and language courses. In the library, students can consult
18 19RESEARCH CENTRES
Today IULM is one of the most active research and training centres in the fields of
communication, tourism and languages. A constantly developing workshop that
is always producing new resources not only for the university but also for civil
society, institutions, and businesses.
Some of the university’s research centres are: the Neuromarketing Research
Centre "Behavior and Brain Lab", the Euresis Centre for diagnosis, intervention,
research on Specific Learning Disorders (SLD), the Centre for Strategic
Communication – CECOMS and the Centre for Research on Marketing and Sales
Communication for International Markets - CIMASC.
INTERNATIONAL LANGUAGE CENTRE
The International Language Centre coordinates the foreign language classes.
Through the centre’s services, students can receive information about
timetables and lessons, present language certifications in order to be exempted
from courses and meet the language coordinators.
IULM 4 – 2nd floor
Tel. (+39) 02/891412441 - E-mail: ilc@iulm.it
INSTITUTE OF HIGHER STUDIES - SSML CARLO BO
SSML Carlo Bo is in charge of the organisation of profession-oriented
language workshops for the students of the degree course in Interpreting and
Communication.
Via Simone Martini, 23 – 20143, Milano
Tel. (+39) 02/81808555 - E-mail: sede.mi@ssmlcarlobo.it
21STUDENT REPRESENTATIVES
Students also participate in academic life through the activities of their
representatives, who are elected every two years.
The list of representatives can be found in the "Life in IULM/Student Bodies"
section of the university portal: bit.ly/Rappresentanza-studentesca-IULM.
IULM 1 - 5th floor
LIVING IULM Tel. (+39) 02/891412456 - E-mail: rappresentanza.studentesca@iulm.it
WORKING AT IULM: STUDENT COLLABORATIONS
Participating in the life of the university means being actively
(150 HOURS)
interested in the course of studies undertaken and moving
from a passive perspective to one in which the students perceive The university offers interested students the opportunity to collaborate with its
themselves as an integral part of their study path. University offices. It is a way to enrich the curriculum with an experience that does not exceed
doesn’t only mean being in the lecture hall but also experiencing
150 hours per academic year.
each opportunity it offers.
The 150 hours call for application is published every March in the section “Life in
IULM/Curricular and extra-curricular activities/Collaborate with the University" on
the IULM portal: bit.ly/150ore-IULM .
RADIO IULM
The Università IULM web radio started off as a teaching/experimental workshop
of new cross-media format. Every year, the editorial staff is renewed thanks to
the inclusion of new students who are passionate about the radio and want to
collaborate in a creative experience in addition to their academic commitments.
Students can apply by accessing the "Radio IULM/Candidature" section of the
radio site www.radioiulm.it.
The official social channels of Radio IULM:
Facebook: Radio IULM
Instagram: radioiulm
YouTube: Radio IULM
23CENTRO UNIVERSITARIO TEATRALE
The Centro Universitario Teatrale-IULM (CUT) intends to be a place of renewed
social interaction and exchange between students. It is a space for theatre
practice as an educational, relational and cultural offering.
Through workshops, master classes and seminars on acting, directing and
dramaturgy, the CUT intends to focus on the development of the individual of the
individual, of the community and of group work, aiming at the development of
verbal and non-verbal soft skills useful for educational development. Through the
CUT there is the opportunity to take part in the many activities offered by Milan's
theatres, attend shows at reduced prices, participate in rehearsal sessions and
meetings with artists.
IULM SPORT - CUS
The university and CUS Milano (Centro Universitario Sportivo di Milano) support
and encourage the participation of their students in sports activities, both
amateur and competitive, and support them in taking part in the Milan Male and
Female Championships.
For information see the section "Life in IULM/Curricular and extra-curricular
activities/IULM Sport" of the university portal: bit.ly/Sport-in-IULM.
E-mail: cus.iulm@cusmilano.it
Facebook: IULM Sport
Instagram: iulm_sport
AT THE THEATRE WITH IULM
In the section "Life in IULM/Living in Milan/Conventions for IULM students" of
the university portal, students can discover the offers of theatres affiliated with
the university. At this link you can consult all the conventions dedicated to IULM
students: bit.ly/Convenzioni-IULM.
24RESTAURANTS & CAFÉS
A A range of services designed to offer students practical, quality and affordable
catering. Through the APP "Ti Ristoriamo" you can book your own Evolved Packed
Lunch at Bar Centrale IULM 1 from 12 to 14. For information on costs and menus,
please consult the section "Vivere in IULM/Campus/Ristorazione " section of the
CAMPUS
university website: bit.ly/Restaurant-Cafè-IULM.
FOODIE Canteen: IULM 3, Ground Floor Caffè Letterario: Residence IULM
Bar YUM!: IULM 1, Ground Floor IULM Food Academy: IULM 6
The University Campus is a modern, technologically advanced
complex with structures, spaces and facilities designed to promote
teaching, research and study but also to provide socialisation
ACCOMMODATION
opportunities for students and teachers. Choosing the University to study at, means - for many students - choosing where
to live too. Università IULM hosts within its campus the Residence Santander and
the Cascina Moncucco, where study and free time can perfectly merge. The call for
applications for bed allocation can be consulted in the section "Life in IULM/ Campus/
University Residence" of the university portal: bit.ly/Diritto-allo-studio-IULM.
Residence Universitario Santander: Via Santander, 5 - Milano
Tel. (+39) 02/8180061 - E-mail: residence@iulm.it
Cascina Moncucco: via Moncucco, 31 - Milano
Tel. (+39) 02/891414100 - E-mail: residenza.moncucco@iulm.it
IULM OPEN SPACE
Harmony and colour, lines and lights, spaces and windows, simplicity and
elegance are the aspects of this monumental complex that gives great prestige to
the university. During the year, IULM 6 opens its door to the city as a meeting point
for the area. With the auditorium and a large exhibition hall - prestigious venues
for concerts, congresses, cultural and artistic events - IULM is strengthening its
position as a multi-purpose cultural centre for the city of Milan.
27BOOKSHOPS: LIBRACCIO AND LUMI
Books, booklets, manuals, as well as stationery, events and cultural activities.
There are two bookshops available at IULM. Libraccio is located in IULM Building
1, on the ground floor: 80 square metres of space with a wide range of new and
used books and university texts. Libreria Lumi, on the other hand, is located in
the portico outside IULM Building 1.
IULM PRINT
Photocopying, usb file printing, scanning, CD burning, thesis printing and binding.
IULM 3 – Ground Floor
Tel. (+39) 02/891412300 - E-mail: iulmprint@rsprintime.it
IULM STORE
Stationery, clothing, accessories and leisure items branded with the IULM logo.
IULM 1 – Ground Floor
Tel. (+39) 02/891412596 - E-mail: iulm.store@iulm.it
CAR PARK
Students can use the underground car park of the IULM 1 building. Monthly
parking permits are issued by Banca Popolare di Sondrio, IULM branch.
Parcheggi SpA: Tel. (+39) 0547/610027 - E-mail: controllo@parcheggispa.it
BANCA POPOLARE DI SONDRIO
The on-campus branch of Banca Popolare di Sondrio is located in the portico of
the IULM 1 building.
Tel. (+39) 02/8188 861 - E-mail: milano.tesoreria.iulm@popso.it - www.popso.it
28RECTOR CHAIRMAN OF THE
Prof. Gianni Canova BOARD OF GOVERNORS
Prof. Giovanni Puglisi
GENERAL DIRECTOR
Dott.ssa Raffaella Quadri
ACADEMIC SENATE
ORGANISATION Rector
Prof. Gianni Canova
Faculty of Communication
Prof. Luca Barbarito
Vice Rector Faculty of Interpreting and Translation
Prof. Angelo Miglietta Prof. Paolo Proietti
Representatives and institutional bodies of the university: the
Faculty of Arts and Tourism
reference point for all students. Prof. Vincenzo Trione
VICE RECTORS
Vice Rector
Prof. Angelo Miglietta
Pro-Rector for Quality Pro-Rector for Research
Prof. Guido Formigoni Prof.ssa Giovanna Rocca
Pro-Rector for Education Pro-Rector for Innovation and Artificial Intelligence
Prof.ssa Valentina Garavaglia Prof. Guido Di Fraia
RECTOR'S DELEGATES
Delegate for the "Ideas Laboratory"
Prof. Mauro Ceruti
Delegate for the Optimisation of the Relations
between Teaching and the Business World
Prof.ssa Daniela Corsaro
Delegate for Inclusion and Disability
Prof. Massimo De Giuseppe
Delegate for European Projects and International Networks
Prof. Pierluigi Sacco
Delegate for Relations with Graduates and with the ALIULM Association
Prof. Fabio Vittorini
31Delegate for the Library FACULTY OF COMMUNICATION
Prof.ssa Luisella Farinotti
Contacts for Bachelor’s degree courses
Delegate for Internationalisation
Communication, Media and Advertising
Dott. Francesco Galli
Prof.ssa Daniela Cardini
Delegate for Equal Opportunities Corporate Communication and Public Relations
Prof.ssa Vanessa Gemmo Prof.ssa Alessandra Mazzei
Delegate for Sport
Dott.ssa Grazia Murtarelli Contacts for Master’s degree courses
Artificial Intelligence for Business and Society
Delegate for Sustainability and Social Responsibility
Prof. Guido Di Fraia
Prof.ssa Stefania Romenti
Marketing, Consumption and Communication
Delegate to Simplification and De-bureaucratisation Prof. Massimiliano Bruni
Dott.ssa Antonella Sau
Strategic Communication
Delegate to the Third Mission Prof.ssa Stefania Romenti
Prof.ssa Emma Zavarrone Television, Cinema and New Media
Prof. Fabio Vittorini
DEANS
FACULTY OF INTERPRETING AND TRANSLATION
Faculty of Communication
Prof. Luca Barbarito Contacts for Bachelor’s degree courses
Faculty of Interpreting and Translation Interpreting and Communication
Prof. Paolo Proietti Prof.ssa Laura Brignoli
Faculty of Arts and Tourism Contacts for Master’s degree courses
Prof. Vincenzo Trione
Specialised Translation and Conference Interpreting
Prof.ssa Giuliana Elena Garzone
DEPARTMENTS
FACULTY OF ARTS AND TOURISM
The department is the structure that coordinates the scientific and
research work of the teachers. Contacts for Bachelor’s degree courses
Tourism, Management and Culture
The «Carlo A. Ricciardi» Department of Business, Law, Economics and Prof. Marco Maggioli
Consumer Behaviour
Director Prof. Luca Pellegrini Arts, Media, Cultural Events
IULM 7, Via P. Filargo 38 Prof.ssa Simona Moretti
Fashion and Creative Industries
The «Giampaolo Fabris» Department of Communication, Prof. Mauro Ferraresi
Arts and Media Studies
Director Prof. Paolo Giovannetti
Contacts for Master’s degree courses
IULM 4, Via Carlo Bo 4
Hospitality and Tourism Management
Department of Humanities Prof.ssa Manuela De Carlo
Director Prof.ssa Giovanna Rocca Art, Valorisation and Market
IULM 4, Via Carlo Bo 4
Prof. Renato Boccali
32 33Campus map IULM 1
Via Carlo Bo, 1
Lecture rooms from 111 to 158
Aula Mike Bongiorno
Aula Magna IULM 2
Aula Seminari Via Carlo Bo, 8
Banca Popolare di Sondrio Lecture rooms 211 to 214
Bar YUM! Aula Meucci
Library Department of Humanities
CUS IT labs 2.1 and 2.2
Management Radio IULM
IULM Store
InfoPoint IULM 3
IULM Communication School Via P. Filargo, 20
Libraccio bookshop Aula Marconi
Lumi bookshop HelpDesk
Rector’s Offices IULM Print
Registrar’s Office FOODIE Canteen
Careers Service Office Administrative Offices
Communication Office
DiversaMente Office
Mobility Office
Orientation, Tutoring and IULM 4
Counselling Office Via Carlo Bo, 4
Lecture rooms 401 and 402
IULM OPEN SPACE Lecture rooms 411 to 415
Via Carlo Bo, 7 Department of Communication,
Arts and Media
Auditorium
Research Division
IULM Food Academy
Room 410
Contemporary Exhibition Hall
Room 146
School of Journalism IULM 5
Scuola Politecnica di Design Via Santander, 7
The Bridge
Lecture rooms from 501 to 541
Lecture room 612
Editing room
Behavior and Brain Lab
CASCINA MONCUCCO Audio-Video direction
Via Moncucco, 31 Teatro di Posa
IULM 7
RESIDENCE Via P. Filargo, 38
Via Santander, 5
Department of Business, Law,
Caffè Letterario Economics and Consumer Behaviour
34 35Basics
Hello Buongiorno / Ciao (inf.)
Goodbye Arrivederci / Ciao (inf.)
APPENDIX 1 Yes/No Si / No
Mi scusi (pol.)
ITALIAN LANGUAGE
Excuse me
Scusami (inf.)
Scusa
Sorry
STARTER PACK
Mi dispiace
Please Per favore
Dear International Student, welcome to IULM! Benvenuto! Thank you Grazie
Here you can find some common and useful Italian words and You're welcome Prego
expressions you may use in your daily life in Milan, as well
as a few terms you might find useful during your first year at Come sta? (pol.)
How are you?
Università IULM. Come stai? (inf.)
Fine, thanks Bene, grazie
What's ypur name? Come ti chiami?
My name is... Mi chiamo...
Parla inglese? (pol.)
Do you speak English?
Parli inglese? (inf.)
I don't understand Non capisco
Help! Aiuto!
University
Academic calendar Calendario accademico
Academic year Anno accademico
Admission test Test d’ammissione
37Application Domanda di iscrizione Registrar’s office Segreteria studenti
Research Ricerca
Assessment test Test di valutazione
Scholarships Borse di studio
Financial Benefits Agevolazioni economiche
Disabilities and Specific Learning Semester Semestre
Ufficio diversaMENTE
Disorders Office
Services Servizi
Enrolment Immatricolazione
Student’s record book Libretto universitario
Entry requirements Requisiti d’accesso
Student societies Associazioni studentesche
Exam session Appello d’esame
Study abroad office Ufficio mobilità
Exam timetable Calendario esami
Study abroad programmes Programmi di studio all’estero
Financial aid and tax office Ufficio diritto allo studio
Study plan Piano di studi
International students Studenti internazionali
Support services Servizi di supporto
Internship Stage - Tirocinio
Teaching programmes Programmi dei corsi
Laboratories / Workshops Laboratori Undergraduate programmes
Laurea triennale
Bachelor's Degree
Language teaching Laboratorio didattico
laboratory/workshop lingue straniere University Università - Ateneo
Lecture timetable Calendario lezioni
University canteen Mensa universitaria
Library Biblioteca
University credits Crediti formativi universitari (CFU)
One-year Master’s Degree Master di primo livello
Attività opzionale
Optional course
Attività a scelta dello studente
Orientation, tutoring and Ufficio orientamento,
counseling office tutorato e counseling
PhD Dottorato di ricerca
Postgraduate programmes
Laurea magistrale
Two-year Master’s Degree
38 39RESIDENCE PERMIT APPLICATION
FORM FOR NON-EU STUDENTS
(“PERMESSO DI SOGGIORNO”)
We will assist you in filling out the application form of the so-called Kit within
APPENDIX 2
8 working days from your arrival (please bear in mind that in case you have to
quarantine, the 8 days will start after the end of your isolation period). We will
check all relevant documents that must be included - photocopies of all the
USEFUL INFORMATION pages of your passport, documents from the Italian Embassy/Consulate, health
insurance policy, proof of adequate financial resources, acceptance letter, etc.).
ABOUT LIVING IN MILAN Once you have completed the application form, you must take the envelope to
the Post Office. On that day you will receive a receipt with specific details (date,
time and place) about your appointment with the Immigration Office located in Via
Montebello, 26 (Milan).
Information: you can track the status of your residence permit application at the
following site: questure.poliziadistato.it/stranieri.
TEMPORARY REGISTRATION AT THE REGISTRY
OFFICE FOR EU STUDENTS ONLY (“UFFICIO
ANAGRAFE DEL COMUNE DI MILANO”)
If you are a EU citizen or come from European Free Trade Association countries
(EFTA) (Iceland, Liechtenstein, Norway and Switzerland), you do not need any
visa to enter Italy. You can use a valid national ID card or passport.
If you are going to stay in Italy for over 3 months, you should register at the
Ufficio Anagrafe (Registry Office) of your municipality of residence to enlist for
Temporary Residence (“Dimora Temporanea”).
41Main Municipality Office - via Larga 12 (in the heart of Milan near Piazza del How to apply for it in Italy
Duomo) You must take Ticket C on your arrival and wait for your turn – Desk: Area You can apply for it at the Italian Revenue Agency (“Agenzia delle Entrate”)
Servizi al Cittadino – Ufficio Stranieri o Sportello by submitting a request.
• Municipality office 2 - via Padova, 118
• Municipality office 3 - via Sansovino 9 Citizens from non-EU Countries must submit at least one of the following
• Municipality office 4 - viale Ungheria 29 documents:
• Municipality venue 5 - viale Tibaldi, 41 • a currently-valid passport with visa (if required);
• Municipality venue 6 - viale Legioni Romane, 54 • a valid residence permit or residence permit receipt
For further information:
Citizens of the European Union may apply for it at any office of the Italian Revenue
bit.ly/MunicipalityOffice
Agency showing a valid ID card or passport along with the application form.
bit.ly/YesMilano-CityRegistry
Documents you must provide for your registration: Agenzia delle entrate - Main office in Milan
• passport (or identity card valid for foreign travel, issued by the European Via della Moscova 2 (yellow line, Turati underground stop)
country of origin); Opening hours: Monday, Wednesday, Friday from 8:30 am to 1:00 pm;
• European Health Insurance Card, or S1 form, or proof of health coverage; Tuesday, Thursday from 8:30 am to 3:30 pm (Ticket available from 8:00 am)
• self-declaration of economic coverage, type of asset (e.g. personal assets)
Other offices:
and where it might be checked (e.g. bank name);
• Via dei Missaglia, 97 palazzo A4
• university enrolment certificate.
• Via Abetone, 10
• The temporary residence will be valid for a year and does not affect your
• Via Ugo Bassi, 4/A
residency in the country of origin
• Via Leonardo Bistolfi, 5
• Piazzale Carlo Stuparich, 2
ITALIAN TAX CODE (“CODICE FISCALE”)
Information source:
The “Codice fiscale” is an alphanumeric code of 16 characters issued for free
bit.ly/AgenziadelleEntrate-identification
by the “Agenzia delle Entrate” (Revenue Agency) to identify Italian citizens and
bit.ly/Yesmilano-TaxCode
foreign residents.
How to apply for it abroad
You can apply for it to the Italian consular authorities in your country of residence.
42 43HEALTH INSURANCE POLICY Private medical visits are available, among others, at these structures:
Healthcare is available to all citizens and residents through a mixed public/ Centro Medico Santagostino, via Temperanza 6 - 20127 Milano
private system. +39 02 89701701 - Email: informazioni@cmsantagostino.it
Foreign students have various options for health insurance: Information source: bit.ly/Santagostino-home
• take out a private health insurance policy in their home country; SARS-CoV-2 Test locations with Synlab: bit.ly/Syblab-locator
• take out a health policy with an insurance company in Italy Synlab center closest to Università IULM: bit.ly/Synlab-contacts
Among the health insurance providers:
W.A.I - Welcome Association Italy (waitaly.net/en) and AON Student
ENROLMENT WITH THE ITALIAN NATIONAL
Insurance (aonstudentinsurance.com/students/en).
HEALTH SERVICE (SSN)
• enrol with the Italian National Health Service (SSN); this can be done using
NON-EU Nationals
the receipt for a residence permit application for non-EU students.
You can voluntarily enrol in the SSN and benefit from its services, by paying a
THE NATIONAL HEALTH SERVICE (SSN) (relatively inexpensive) fee, or "contribution". Enrolment in SSN entitles you to
have a general practitioner and benefit from public healthcare services (on the
The Italian National Health Service (SSN, Servizio Sanitario Nazionale) is available
Italian territory only). The voluntary registration (registrazione volontaria) validity
to all residents with largely free health care, including general practitioner's
period always starts on 1/1 and expires on 31/12 of the current solar year, no
visits and emergency care. It provides pharmaceutical drugs, specialist visits,
matter when you enrol.
medical diagnostics for free or with a relatively small contribution to expenses,
Voluntary Enrolment application form in English (pdf):
the so-called ticket.
bit.ly/enrolment-public-healthcare
In Italy, and particularly in the Milan area, the public health system provides high-
How to enrol:
quality services to all, no matter their economic resources. Even if you already
bit.ly/access-public-healthcare
have private health insurance, it is advisable to apply for public health care
coverage.
EU Nationals
If you are in an emergency, have severe symptoms and need an ambulance, call As an EU citizen, you are covered for emergencies for 90 days by your national
112. health system by showing your European Health Insurance Card.
If you are not in an emergency but need medical assistance and/or you have
You can obtain free Italian health care coverage upon arrival in Milan bringing the
Covid-19 related symptoms and need to undergo observation, call 116117
S1 form issued and completed by your hometown’s relevant authority, together
(assistance continuity/tourist assistance number) overnight and during weekends.
with the Certificate of Temporary Residence/Certificate of Residence, to transfer
44 45your original health insurance to the Italian health service for the period of your MOBILE PHONE CONTRACT
stay (make sure you give notification when you leave). In this way, you will be
Italy has four main mobile phone networks (Tim, Vodafone, WindTre, Iliad), all
assigned with a general practitioner in Milan and enjoy full access to all the
offering both contracts and pay-as-you-go cards (“ricarica”). Pay-as-you-go cards
public health services, free of charge.
may be a good short-term solution upon arrival in Italy since you will usually be
In case you don’t have an S1 form with you, you can still obtain health insurance in asked to provide an Italian bank account number to get a contract.
Italy, including the Italian National Health Service (“Servizio Sanitario Nazionale”,
or “SSN”). The SSN covers choice of general practitioner, admission to public ITALIAN BANK ACCOUNT
or certified private hospitals and emergency care (only in Italy and not in other
It is not a mandatory requirement but should you need to open a bank account,
countries). SSN costs € 149.77 per calendar year. Other private providers can
you can manage scholarship funds or money sent from your home country.
offer supplemental coverage.*
Special terms and conditions for students are offered by Intesa San Paolo and
*Prices as of July 2021 might be subject to change. Unicredit bank.
For further information: bit.ly/yesmilano-healthinsurance Go to a branch of these or any other bank with the following documentation:
• a photocopy of your Italian tax code;
ATM CARD FOR PUBLIC TRANSPORT • a photocopy of your passport;
• a photocopy of the receipt of your residence permit application;
You can get a discounted price as a student for your ATM Card at ATM Point
• proof of enrolment in your Bachelor’s Degree or Master’s Degree.
counters at the following metro stations: Duomo, Cadorna, Stazione Centrale,
Loreto and Romolo. You will be given a receipt when you submit your form and a Alternatively, you can open your bank account at the bank Banca Popolare di
date when you should go back and pick up your pass (2-3 weeks). Sondrio located in IULM campus. Your student card will be activated for payments.
Documents you need to take when you apply for your travel card: For further information:
• your Italian Tax Code;
bit.ly/intesasanpaolo-under35 or bit.ly/unicredit-geniusteen
• your passport or another ID document;
• a passport-sized photo with your full name on the back; Should you have any further questions or doubts, please do not hesitate to contact
• proof of enrolment at university (usually payment receipt or enrolment certificate). us at admission@iulm.it or via WhatsApp at (+39) 348/1409742.
Costs: Wishing you the very best for a wonderful and successful stay and experience at
Up to 27 years old: €10 (travelcard) plus €22 per month our university!
Over 27 years old: €10 (travelcard) plus €35 per month
Information source: bit.ly/yesmilano-public-transport
46 47DEAN OF YOUR FACULTY
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COORDINATOR OF YOUR COURSE
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YOUR NOTES ..................................................................................
STUDENT REPRESENTATIVES
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NOTES
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49Toll-free number 800 363 363 (Italy only); Tel. (+39) 02/891412818
E-mail: infopoint@iulm.it; admission@iulm.it - iulm.it
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Twitter: @uniiulm
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