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9
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading
as Australian Technical and Management College
RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Contents
for ELICOS students
for ELICOS students
Satisfactory Attendance
Satisfactory Requirements
Attendance for for
Requirements 34 34
ELICOS Students
ELICOS Students
Deferment, Suspension
Deferment, and Cancellation
Suspension and Cancellation 34 34
Transfer Between
Transfer Registered
Between Providers
Registered Providers 34 34
Plagiarism and Cheating
Plagiarism and Cheating 35 35
Disciplinary Action
Disciplinary Action 36 36
Fast Facts about Australia 11 Information Disclosed
Information to Commonwealth
Disclosed and and 36 36
to Commonwealth
Life in Australia 11 StateState
Agencies and Authorities
Agencies and Authorities
Important information: Change of Address 13 Informing Department
Informing of Education/Department
Department 36 36
of Education/Department
Adjusting to Life in Australia 13
Cost of Living 14 Complaints and Appeals
Complaints Procedure
and Appeals Procedure 36 36
Accommodation 15 Student Feedback
Student Feedback 37 37
Transport 15 Support services
Support services 37 37
Water Safety 17 Academic or Personal
Academic Support
or Personal Support 37 37
Other Helpful Information 18 Counselling Service
Counselling Service 37 37
Student ID Card
Student ID Card 37 37
Orientation Program 23 Library Service
Library Service 37 37
Know Your College 24 Student support
Student services
support services 37 37
Student Code of Conduct 24
ATMC’s Student Records 26 Social Activities
Social Programs
Activities Programs 39 39
Access to Student Records 26 Emergency Procedures
Emergency Procedures 39 39
ATMC Student Email Account 26
Access and Equity Policy 26 International education:
International ensuring
education: quality
ensuring and and 40 40
quality
Non-tuition Fees and Charges 27 protecting students
protecting students
Refunds Policy 28 Before you begin
Before your your
you begin studies
studies 40 40
Pre-Training Review 30 During your your
During studies
studies 41 41
Campus Falicities 31 YourYour
responsibilities as anasinternational
responsibilities an international 41 41
General English 32 student in Australia
student in Australia
English for Academic Purposes 33 YourYour
consumer rightsrights
consumer and protections
and protections 42 42
ELICOS Course Delivery 34 Making complaints
Making and getting
complaints help help
and getting 43 43
ELICOS Course Assessments 34 Find Find
out more and connect
out more on social
and connect media
on social media 43 43
Pathways to Further Study 34
Satisfactory Academic Progress Requirements 34
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
2 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Welcome to ATMC
The Australian Technical and Management students particularly enjoy how the facilitators
College (ATMC) is dedicated to providing a use their real life examples to illustrate the key
range of education options to International messages throughout their course of study.
students in the Vocational Education sector.
To ensure that our students have complete ATMC Student Support services ensure that
student welfare is seen as crucial to the
ATMC is a Registered Training Organisation success of the individual student. We also
providing vocational education and training have a well-developed peer support network,
(VET) and ELICOS courses. ATMC meets the focus groups and student mentors that assist
Standards for Registered Training Organisations students in achieving their educational goals.
2015, ESOS National Code 2018 and ELICOS
National Standards 2019. career and job assistance workshops. The
ATMC aims to ensure that our students enjoy program includes workshops that can assist
a welcoming learning environment, from our with identifying career opportunities, resume
easy admissions, through to our high quality development and preparing for interviews.
academic programs as well as access to our These services are free to all enrolled ATMC
professional student support. students.
The learning environment is supportive ATMC also works in association with the
and encourages independent learning. Our Federation University Australia, Charles Darwin
programs are delivered in a personalised University and University of the Sunshine
learning environment with a student focused Coast and delivers higher education programs
approach. Our classrooms are spacious,
fully air-conditioned and inviting as they are Business from campuses based in Melbourne
equipped with technologically up to date and Sydney. Towards the end of their
learning resources. ATMC has a strong focus programs, students are invited to consider
further academic programs with our education
possess extensive industry experience. Our providers should they wish to consider further
study.
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
3
Message from the Managing Director/
CEO/Managing Director
Australian Technical and
Management College
undergraduate and postgraduate
programs in Business and Information
Technology at its Melbourne, and Sydney
campuses, in association with the
Federation University Australia. ATMC
with Charles Darwin University and with
University of the Sunshine Coast in
Melbourne.
ATMC are working in partnership with
these three universities with the aim of
providing students with relevant and
high quality education. Our programs
are delivered in a personalised learning
environment with a student focused
approach.
I wish you all the best in your studies,
and look forward to getting to know you
at ATMC.
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
4 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Why study in Melbourne?
Melbourne is the capital city of Victoria. It is located
by the Yarra River and surrounds Port Phillip Bay with
its beautiful beaches and water sporting facilities. It is
a beautiful city with many attractive parks, gardens,
sporting venues and scenic surroundings. Melbourne
communications centre served by an international
airport, a cargo and passenger seaport, and rail links to
neighbouring states. Melbourne is often voted the word’s
abundance of amazing parks and gardens.
Melbourne is considered to be the shopping capital of
complexes as well as sophisticated, exclusive boutiques
and a host of lively and popular markets. Melbourne has
a population of over 4.8 million people, one quarter of
which were born overseas making it one of the world’s
most multicultural cities.
There are people from 140 nations living harmoniously
together. This broad ethnic mix has brought many
and over 2,300 elegant restaurants, bistros and cafes.
Sometimes called the culinary capital of Australia,
variety of international cuisine. Bustling Chinatown in the
culture. Several other Melbourne streets are dedicated
to Vietnamese, Italian and Greek food – cuisine to suit
every palate and many to suit a student’s budget.
with trams, trains and buses providing an extensive
network throughout the city and suburbs. Melbourne is
a sprawling city with suburbs extending up to to 50km
from the centre of the city. The city centre features world
class department stores, historical architecture, theatres,
galleries and arts centres. Melbourne is only a short
distance from many beautiful beaches as well as the
Victorian mountain regions which are extremely popular
for skiing in winter.
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
5
Prepare for your departure
The following list is not exhaustive, however these are some of the items you
will need to bring to Australia.
b. Student Written Agreement
c. Letter of Acceptance
d. Receipts of payments
Australian students dress informally. In general, comfort
most of your fellow students wear jeans and T-shirts or
jumpers on campus. However, some courses at ATMC
require students to wear uniforms (you will be informed
at the orientation). Summer in Australia is usually from
December to February; autumn is from March to May;
is from September to November. For most of the
country the hottest months are January and February.
If you arrive in June or July, the coldest months of the
Australian year, you may need to bring winter clothes.
If you come to Australia as an overseas student on a
student visa, you should be aware that your school-aged
dependants who accompany you will be required to
be enrolled in either a government or non-government
school. You are required to pay full fees for their
education throughout the duration of their visas in
Australia.
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
6 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your arrival in Australia
Once you’ve landed, here is some important information you need to consider before you leave the airport:
- accommodation advice and options
- transport
Australia has implemented a self-service passport control
system in Australia’s eight major international airports - phone and internet
that can be used by travellers who meet certain eligibility
- employment, tax and banking
- shopping, dining and entertainment.
- Free welcome packs (also available).
smartgateor-epassport. All other travellers must present
their passport and completed Incoming Passenger Card to
Both Melbourne and Sydney international airports provide
access to telephones. Machines accept coins and
phonecards. Selected telephones also accept credit cards.
After completing passport control you should collect their If you arrive in Sydney, telephones are located throughout
own baggage and ensure it remains with you at all times. the terminal. At Melbourne Tullamarine airport, telephones
You should not allow another travelling companion to take are located in T1, T2 and T3.
possession of their baggage.
Alternatively, you can also buy a mobile sim card via some
providers conveniently located at the airport such as Optus
or Vodafone.
Once you have your bags, the last step before you can exit
the airport is passing through customs and biosecurity.
You need to present a number of key documents to the
documentation:
Passport
Receipts of payments
Enrolment extension letter (if applicable)
Accommodation address
There are also a number of restrictions on what goods you
can bring into Australia. These include, but not limited to,
live plants, live animals, dairy and eggs. If you are caught
carrying undeclared, prohibited or
more information, please visit the Department of Home
Arrival
International students living or studying in Sydney or
Melbourne can visit the Student Welcome Desk at the
airport for information and advice about the city.
At Melbourne Tullamarine airport, the desk is located at
of the international arrivals hall in T2. The service desk
is open from 7am – midnight, seven days a week.
At Sydney airport, it is located on T1 International in the
Arrivals Hall opposite passenger exit A. This service is
open from 7am-11am & 6pm-10pm, 7 days a week.
The service can help with:
- general information
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
7
Your arrival in Australia
way to reach the city and suburbs, with trains running
approximately every 10 minutes. The station is located
We can arrange for you to be picked up from Melbourne at the northern end of the terminal and accessible from
Airport (Tullamarine) or Sydney International Airport, the Arrivals level. To use this service, you will need to
regardless of whether you arrive during the day or at night. purchase an Opal Card from the station, Relay or WH
The current airport pickup fee is AUD $115 (incl. GST), Smith. For more information, including fares, maps,
but is subject to change as it is outsourced to another timetable changes and travel planners, choose from the
company. links below.
Train stations located at both the International (T1) and
Domestic (T2) terminals which operate as part of the Airport
(if you haven’t yet organised permanent accommodation, Link train service. For more information about Airport Link,
please refer to some suggestions for temporary including fares, maps and travel planners, visit Airport Link
accommodation for you to consider in the section that or phone +61 2 8337 8417
follows.
For the latest information visit Sydney Trains: http://www.
To arrange for air-port pickup with ATMC, you need to book sydneytrains.info/
with us 2 weeks prior to your departure by completing the
Bus services - Sydney Buses operates a timetabled
air-port pick-up form (available on ATMC website or at the
service, Route 400, between Bondi Junction and
back of this student handbook) and send it via email to
Burwood. The service stops at both the T1 International
info@atmc.edu.au
If your arrival details change, you must notify us as soon as bus stops located on the arrivals level outside each of
possible by telephone on +613 8327 3100, or email info@ these terminals. You’ll need an Opal transport card to
atmc.edu.au use the service. Many bus services operate to and from
Sydney Airport and most require pre-booking. General
If you don’t wish to use the Airport Reception service,
information about fares, timetables and connections is
you can also use other transportation options that suit all
available from Sydney Buses: http://www.sydneybuses.
budgets:
info/
From Melbourne airport:
For more transportation options from Sydney airport,
Taxi – A taxi to Melbourne City takes approximately 35 visit: https://www.sydneyairport.com.au/parking-and-
minutes and costs around $55–65, though times and transport/arriving/international/transport-options-
international#train-transport-options-parking-and-
outside T1, and between T2 and T3. transport
SkyBus – The SkyBus operates three services 24/7
to Melbourne City, St Kilda or Frankston. To the city,
this journey takes 30–45 minutes. There is a SkyBus
booth to assist with tickets cost $19/ticket and related immediately on arrival, you may need to organise temporary
services on the ground level of T2. accommodation. Here are some suggestions for you to
consider.
Public transport – Public buses arrive and depart from
Melbourne Airport near the At Terminal T4 Car Park.
To travel, you’ll need a myki card which you can buy at
We are pleased to provide accommodation service upon
call centre. This journey is around 70 minutes. your arrival. This service is outsourced to another company.
To arrange for this service, you need to complete an
Car hire – There’s a great selection of rental car
Accommodation Arrangement Form and send it via email to
info@atmc.edu.au at least 2 weeks prior to your departure
them located across the forecourt from T2.
From Sydney airport:
Taxi - You can access taxis and rideshare services
when you arrive. The Sydney CBD is a short, 20-minute
ride away and will cost about $45-$55 one way. You’ll
regional campuses, you can use the following websites to
the signs to the nearest ranks. More information on taxi
services is available from Sydney Airport: https://www. www.wotif.com;
sydneyairport.com.au/info-sheet/by-taxi-and-rideshare-
www.needitnow.com.au;
international
www.lastminute.com.au
Train - Sydney Airport is located just 13 minutes by train
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
8 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your arrival in Australia
MELBOURNE
When looking for temporary accommodation, you may want to
stay close to ATMC campuses.
HEAD OFFICE CAMPUS
Level 13 at 276 Flinders, Melbourne, VIC 3000, Australia Level 14, 15 at 276 Flinders, Melbourne, VIC 3000, Australia
Phone: +61 3 8327 3100
Phone: +61 3 8327 3100
Email Address: info@atmc.edu.au
Website: www.atmc.edu.au
SYDNEY
Level 9, 540 George Street, Sydney NSW 2000
Phone: +61 2 9283 5233
Email: sydney@atmc.edu.au
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
9
Your arrival in Australia
CURRENCY
The Australian currency is decimal, with the basic unit of
one dollar equivalent to equalling 100 cents. Coins come
in $2, $1, 50c, 20c, 10c and 5c units, while notes come in
$100, $50, $20, $10 and $5 denominations.
according to value. When shopping, your purchases will be
rounded to the nearest 5c.
SETTING UP A BANK ACCOUNT
To open a bank account, you will need:
your passport (with arrival date stamped by Australian
immigration)
student ID card
money to deposit into the account (this can be as little
as $10)
Anyone who wishes to open a bank account in Australia
required to establish your identity as the person who will
be named in the account. Your passport and proof of your
arrival date in Australia will be acceptable as 100 points if
you open an account within six weeks of arrival in Australia.
After this time, you will be required to produce additional
documentation. As a student you will be able to open an
‘Student Accounts’ which contain no or minimal fees for
transactions that might normally be attached to regular
savings accounts. You will also require the student ID card
from your institution to prove you are a student and should
account. For a comparison of accounts in banks throughout
Australia see: www.banks.com.au/personal/accounts
National Australia Bank www.nab.com.au,
ANZ www.anz.com.au/
Commonwealth Bank www.commbank.com.au/
Westpac Bank www.westpac.com.au/
St George Bank www.stgeorge.com.au and
Credit Union Australia www.cua.com.au
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
10 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745Your time in Australia
Australia has a population of over 24 million
It is the only country that is also a continent, and is
situated in the Southern Hemisphere in the southwest
Its nearest neighbours to the north are Papua New Guinea
away.
Almost one in four Australians were born overseas. You will
meet people from all corners of the globe who have settled
in Australia – from Europe and Asia, to Africa, the Middle
East and the Americas.
Australia is a country of innovation. Australian scientists
have invented many world-changing technologies
bionic ear, wireless internet, Google Maps and spray-on
skin for burn victims.
The information outlined below has been sourced from www.studyinaustralia.gov.au and is
accurate at the time of publication. For more and/or the latest information please visit the
Australian
Australian
Technical
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andand
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Technical
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73 130 044 745
11Your time in Australia
CULTURE AND SOCIETY DRESS
Australians tend to dress casually. If more formal dress is
lifestyles and values to what you are used to back home. required, you will usually be told. You should feel free to
Australians are informal, which can take some adjustment, dress in the way you feel is culturally appropriate for you.
especially if you are more accustomed to a culture where
ritual is important and where levels of status and authority QUEUING
are clearly distinguished and carefully respected. These are People queue when they are waiting in turn for something
not obvious characteristics of Australian culture and you will (such as a taxi, bus, at a ticket counter, or for a cashier).
be expected to be able to accept a wide range of people on Never push ahead of others or ‘jump the queue’ - it won’t
an equal basis in informal situations. be tolerated.
Adjustment to a new culture and way of life takes time.
Allow yourself time to observe those around you and PUNCTUALITY
patterns of both verbal and non- verbal communication. If you can’t keep an appointment or invitation, or are running
Don’t be afraid to ask questions if there are things you don’t late, always call to explain before the event.
understand. This will reduce the chance of confusion or
with settling in Australia too.
SMOKING
Smoking is banned in government buildings, on public
ADDRESSING PEOPLE
theatres, shopping centers and many indoor and outdoor
public meeting places. Many restaurants may not allow
name or surname. People of your own age or younger are smoking by law. Always ask for permission to smoke.
EQUALITY
GREETINGS
All individuals have equal social, legal and political rights in
Good morning, good afternoon and good evening are Australia and should be treated equally
formal greetings. Informal greetings are hello or hi. Please
and thank you - say please when requesting something and
thank you when anything is provided to you.
SPITTING
PERSONAL SPACE
Australia is a big country with a small population, so we’re
LITTERING
used to having plenty of personal space. It’s unusual to be Australia is environmentally conscious and littering is illegal.
in a situation where you must stand shoulder-to-shoulder
with others. Try to leave at least an arm’s length of space.
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
12 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745Your time in Australia
is the best way to experience and learn about Australian
culture and will certainly mean you have a richer and more
enjoyable time here.
Upon arriving in Australia, you are required to advise ATMC
TRY TO MAINTAIN A SENSE OF
of your residential address, email address and telephone
number and of any subsequent changes to your residential PERSPECTIVE
address within 7 days.
This is important. It is your responsibility to ensure that you and studying abroad is a challenge and it is normal to feel
always update your address details at ATMC to ensure you stressed, overwhelmed and out of your depth at times. Try
receive important information about your course, fees and to recall or make a list of the reasons you initially wanted
possible breaches of your student visa.
Under the Education Services for Overseas Students or changes within yourself that have occurred since you
arrived may also assist with getting things in perspective.
update student contact details (address, and mobile and
email if any) at least every 6 months. MAINTAIN SOME OF THE ROUTINES AND
Additional information on student visa issues is available on RITUALS YOU MAY HAVE HAD IN YOUR
HOME COUNTRY
This can include small things such as continuing to drink a
CHANGE IN CONTACT DETAILS
There is a responsibility for each student to inform also include maintaining involvement in bigger events such
as celebrating a national day in your country of origin with
particulars, including:
home country for support.
- Change in his/her full name
- Change in nationality KEEP LINES OF COMMUNICATION OPEN
- Change of contact details (address, e-mail, phone
numbers etc) WITH THOSE AT HOME
- Change of guardian Communicating with those at home regularly about your
experiences of study and life in Australia, through emails,
telephones and letters, is vital. Not only does it help to keep
you connected with important social supports, it also assists
While living and studying abroad may be an exciting your friends and family to understand your experiences
adventure, it can also present a range of challenges. which will smooth the transition when you return home.
Having decided to study and live in Australia you will
be undertaking adjustments in many areas of your life SENSE OF HUMOUR
including cultural, social and academic. It is also important
to remember that while these changes are occurring you
will be embarking upon a new course of study (for many of and often confusing situations. Being able to laugh in these
situations will remind you that it takes time to understand
supports, networks and resources. Adjustment to a new
country and culture is a process that occurs gradually and
takes time. The values, beliefs, traditions and customs of
your home country may vary greatly from those in Australia
ASK FOR HELP
and adapting to the Australian way of life may take some Don’t be afraid to ask for assistance or support if you need
time. This advice may help: it. In addition to the Counselling Service there are many
organisations set up on campus to ensure you have a
LISTEN, OBSERVE AND ASK QUESTIONS successful and enjoyable time in Australia.
Adjustment to a new culture and way of life takes time.
Allow yourself time to observe those around you and
patterns of both verbal and non-verbal communication.
Don’t be afraid to ask questions if there are things you do
not understand as this will reduce the chance of confusion
or misunderstandings.
BECOME INVOLVED
groups both on campus and in the wider community.
Maintain an attitude of openness to new situations and
experiences. Establishing friendships and joining groups
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
13Your time in Australia
If you are a full-fee student, in addition to paying the full cost of your course(s), you must meet all your own travel and living
expenses, plus administrative charges made by ATMC.
From 1st February 2018 the 12-month living cost is:
You - $20,290
Partner of spouse - $7,100
Child - $3,040
for further details.
Accommodation*
The following types of accommodation are available for International students:
Home stay AUD $235 - $325 a week
Hostels and guesthouses AUD $90 - $150 a week
Shared accommodation AUD $85 - $215 a week
Rental accommodation AUD $165 - $440 a week
Other costs*
Public Transport AUD $15 to $55 per week
Groceries and eating out AUD $80 - $280 per week
Gas and electricity AUD $35- $140 per week
Phone and internet AUD $20-$55 per week
Car (After purchase) AUD $150-$260 per week
Entertainment AUD $80-$150 per week
* The above mentioned accommodation can be booked prior to your arrival in Australia.
Two weeks’ advance notice is required before you depart your home country. Further details can be obtained from student
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
14 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745Your time in Australia
There are a number of accommodation options available
for students to choose from accommodation in Melbourne/
Getting Around Melbourne
Sydney.
Shared house accommodation is very popular with Melbourne has an extensive public transport system
international students. You should look for advertisements of buses, trains and trams, all of which are within easy
on campus notice boards, local newspapers, and popular access of ATMC campuses which makes it easy to travel
accommodation websites. When renting a house, apartment around. For up-to-date public transport information, view
or bed sitter, landlords in Victoria/ New South Wales require the information on http://ptv.vic.gov.au/, visit PTV Hub at
rent to be paid in advance, and will require a security bond; Southern Cross Station or call 1800 800 007 from 6am to
this is usually equal to one months’ rent. midnight daily.
Melbourne now has an electronic ticketing system called
For more information about your rights and responsibilities
MYKI. Inspectors travel on all public transport and have the
visit the following;
powers to compel you to produce a valid MYKI card. If you
For Melbourne Students: do not produce a valid MYKI card then you will immediately
http://www.youthcentral.vic.gov.au/
at railway stations and seven-eleven stores. They can be
Housing+&+Accommodation
validated and topped up at stations, some tram stops and
http://www.tuv.org.au/ seven-eleven stores. Please ensure that you touch on with
For Sydney Students: http://www.tenants.org.au/ your card when boarding a tram, bus or train.
The Melbourne Metropolitan area is divided into two zones:
Accommodation Options: o Zone 1: Covers the central (yellow colour) and suburbs
close to the central part of Melbourne,
o Zone 2: Covers the outer region of Melbourne (blue
colour).
is sharing a house or unit with other students. Students
Kindly ensure to check which zone your destination is and
do their own cooking and share the cost of household
expenses. The cost for a single room is approximately
to the metropolitan zone boundary locations:
A$75-A$150 per week. Living expenses including food,
water and electricity are additional to this. Most shared Zone 1 Zone 2
houses are unfurnished.
Ashburton Box Hill
Altona Broadmeadows
Bentleigh Bundoora
bedrooms. They are particularly suitable for families and Brighton Beach Belgrave
often have a small garden area. They range in price from Camberwell Chelsea
A$250 – A$400 per week. East Malvern Clayton
Hughesdale Cranbourne
Ivanhoe Dandenong
Consist of a lounge and/or dining room, bathroom, toilet, Laverton East Burwood
kitchen, laundry and two to four bedrooms. If you are North Coburg Epping
planning to rent a whole house, you should be prepared Pascoe Vale Frankston
to pay somewhere in the vicinity of A$300 - A$500 per Preston Glen Waverley
week (approximately A$75 - A$125 per bedroom). Please Sunshine Hurstbridge
note that most houses for rent will be unfurnished so you Williamstown Lilydale
will have to allow for purchase of furniture. The front and Melton
backyard maintenance is usually the responsibility of the Nunawading
tenant. Pakenham
Sandringham
Stony Point
Hostels are usually run by organisations such as Youth Sydenham
Hostels Australia and the YMCA, students share kitchen and Werribee
bathroom facilities. They range in price from A$80-150 per
week.
http://www.gumtree.com.au; http://www.domain.com.au;
http://www.realestate.com.au; http://www.hostelworld.com;
http://www.reiv.com.au
Australian
Australian
Technical
Technical
andand
Management
Management
College
College
Pty Ltd
Pty as
Ltdtrustee
as trustee
for Australian
for Australian
Technical
Technical
andand
Management
Management College
College
TrustTrust
trading
trading
as Australian
as Australian
Technical
Technical
andand
College
ManagementRTOCollege
No: 22158
RTOCRICOS
No: 22158
Provider
CRICOSNo.Provider
03013DNo.
ABN:
03013D
73 130ABN:
044 745
73 130 044 745
15Your time in Australia
Getting Around Sydney
Sydney’s public transport system features a comprehensive
network of train, bus and ferry services, all of which are
within easy access of ATMC Sydney campus which makes
it easy to travel around. For up-to-date public transport
information, please view the information onhttp://www.
transportnsw.info/ or call 131 500.
The Opal card will provide an easy, convenient and fast new
way of travelling on the public transport network in Sydney,
the Blue Mountains, Central Coast, Hunter, Illawarra and
Southern Highlands. This is a smartcard similar in size to
a credit card that will allow you to pay for your travel on
ferries, trains, buses and light rail.
Customers using the Opal card will tap on at a card reader
ticketing system will automatically calculate the fare and
deduct it from the value stored on your Opal card.
You can purchase your Opal card and top up your card
online from https://www.opal.com.au/en/about-opal/how-
do-i-get-an-opal-card/or you can top up from Opal card
retailers such as seven-eleven stores and news agencies.
Taxis are readily available round the clock and the cost of
one way trip varies. Commonly a trip from Sydney airport to
the city is around 40 – 50 AUD.
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
16 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745Your time in Australia
Students are reminded about dangers associated with
water environments. ATMC advises students to be well
informed about risks associated with water, including visits
to Australian beaches and swimming pools. Tragically in
Australia there are a number of deaths and injuries that
have impacted on international students and water safety is
paramount. To help students learn about how to enjoy water
and be safe, ATMC has scheduled events during orientation
to help students understand the risks and how to best
manage these risk so they can enjoy our Australian waters
but remain safe from harm. Students are also invited to
review information available on; www.lifesavingvictoria.com.
au/(for Melbourne students) or http://www.watersafety.nsw.
gov.au/ (for Sydney students)
Remember to:
alcohol, keep an eye on your friends when swimming
shallow water
swimmer
be taken from 10 am to 2 pm (11 am to 3 pm daylight saving
time) when UV radiation levels are highest
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
17Your time in Australia
HELPFUL CONTACTS
Please note these contacts are only suggestions given based on convenience of locations. However Students are advised
to make an independent choice. They may refer directories such as www.yellowpages.com.au for further options.
Fire, ambulance and police Emergency Ph: 000
Translating and Interpreting Service Ph: 131 450
Counselling Services Beyond Blue
Ph: 1300 22 4636
Lifeline
Ph: 13 11 14
http://www.lifeline.org.au
Life Resolutions
Ph: 1300 668 256
http://www.liferesolutions.com.au
Victorian Multicultural Commission (VMC): Ph: (03) 9651 0651
International Student Care Service
http://www.multicultural.vic.gov.au/
Australian Council for Private Ph: (03) 9412 5900
Training Providers http://www.acpet.edu.au
(ACPET— External Appeal/Mediation)
Victoria Police Centre Ph: (03) 9247 6666
http://www.police.vic.gov.au
Ph: 13 28 61
http://www.ato.gov.au/
Bupa: Private Health insurance Ph: 13 41 35
http://www.bupa.com.au/
Poisons information Health Phone: 13 11 26
http://www.betterhealth.vic.gov.au
Physiotherapist Melbourne Sports Medicine Centre
Ph: 03 9650 9372
https://www.melbsportsmed.com.au/
Youth Central www.youthcentral.vic.gov.au/
Dentist The Dentists
Ph: (03) 9826 9511
http://www.smile.com.au
Law Institute of Victoria Ph: (03) 9607 9311
www.liv.asn.au/
Gambler’s Help Problem Gambling
Ph: 1800 858 858
www.problemgambling.vic.gov.au/
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
18 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745Your time in Australia
Religious institutions Anglican
Anglican Church of Australia
Add: 210 Dorcas St, South Melbourne VIC 3205
Ph: (03) 9690 4036
Catholic
St Paul’s Cathedral
Add: Flinders Ln & Swanston St, Melbourne VIC 3000
Phone: (03) 9653 4333
Islamic
Melbourne International Fellowship
Add: 6 Clyden Court, Burwood East VIC 3151
Ph: 0421 084 002
Hindu
Hindu Society Of Victoria - Shri Shiva Vishnu Temple
Add: 52 Boundary Rd, Carrum Downs VIC 3201
Ph: (03) 9782 0878
Buddhists
Melbourne Buddhist Centre (FWBO)
Add: 23 David St, Brunswick VIC 3056
Ph: (03) 9380 4303
Pharmacies Elizabeth Pharmacy
125 Elizabeth St Melbourne VIC
Ph: (03) 9670 3815
My Chemist
128/132 Elizabeth St Melbourne VIC 3000
Ph: (03) 9663 6704
Doctor Clinic: Sinha JL MR
55 Exhibition Street, Melbourne VIC 3000
Ph: (03) 9650 1014
Hospital: The Royal Melbourne Hospital
300 Grattan Street, Parkville VIC 3050
Ph: (03) 9342 7000
Legal Services
Ph: 1300 55 81 81
http://www.consumer.vic.gov.au/
Victoria Legal Aid
Ph: (03) 9269 0234
https://www.legalaid.vic.gov.au/
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
19Your time in Australia
OVERSEAS STUDENT HEALTH COVER
(OSHC)
Australia has a special system of health cover for in cars and buildings, and helps in situations where gas or
international students called Overseas Student Health
Cover (OSHC). You will need to buy OSHC before you
come to Australia to cover you from when you arrive. The
Ambulances provide immediate medical attention and
for the duration of your time on a student visa in Australia.
emergency transportation to hospital. Dial 000
Allianz. You can choose to take out OSHC with this
provider, or with the Australian OSHC provider of your The State Emergency Service (SES) is an emergency and
choice. For detailed information, please visit; http://www. rescue service dedicated to providing assistance in natural
overseasstudenthealth.com/ disasters, rescues, road crashes and extreme weather
You will receive your OSHC letter and information in week conditions. It is made up almost entirely of volunteers
1-2 of your course commencement. and operates in all States and Territories in Australia. For
emergency assistance in a FLOOD or STORM dial 132 500.
The Triple Zero (000) service is the quickest way to get the
right emergency service to help you. It should be used to
contact Police, Fire or Ambulance services in life threatening telephone counsellors who are ready to take calls 24-
or emergency situations only. Emergency 000 lines should hour a day, any day of the week from anywhere in
not be used for general medical assistance.
a counselling service that respects everyone’s right to
be heard, understood and cared for. They also provide
information about other support services that are available
In Australia police protect people and properties, detect and
in communities around Australia. Lifeline telephone
prevent crime, and preserve peace for everyone. They are
counsellors are ready to talk and listen no matter how big or
not connected to the military or politics. The police can help
you feel safe. In a non-emergency situation you can contact
emotional support in times of crisis or when callers may be
the local police station directly on:
feeling low or in need of advice.
MELBOURNE POLICE STATIONS
226 Flinders Ln, Melbourne VIC 3000 – (03) 9650 7077 The poisons information line provides the public and health
professionals with prompt, up-to-date and appropriate
information, and advice to assist in the management of
poisonings and suspected poisonings. The Australia-wide
Poisons Information Centres have a common telephone
number: 131 126.
For translation service in an emergency situation dial 1300
655 010.
For more details, please visit the following link:
http://www.police.vic.gov.au/content.asp?Search_
Keyword=Postcode&action=search&Document_
ID=7&Region_ID=0
SYDNEY POLICE STATIONS
Shop 9, Eddy Avenue, SYDNEY 2000 - 02 9218 3721
County Council Building, Ground Floor, 570 George
Street, SYDNEY 2000 - 02 9265 6595
For more details, please visit the following link:http://
www.police.nsw.gov.au/about_us/structure/operations_
command/local_area_commands
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
20 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745Your time in Australia
If you were granted a Student visa on or after 26 April 2008,
Few private hospitals have emergency departments, so, in you and your dependent family members will already have
an emergency, most Australians rely on the public hospital Permission to Work automatically included with your visa.
system. If you attend an Emergency Department in a
hospital you will be attended to immediately by a triage
nurse for information about you, your cover, and your 1. You are not permitted to start work until you have
current health condition. The triage nurse will determine commenced your course of study
the urgency of your condition in comparison to others in
2. You can work a maximum of 40 hours per fortnight during
need in the emergency room and it is likely that you will
the study term
remain at the emergency room for several hours. Whether
you are seen immediately by a doctor, or have to wait, it is 3. You may work full time during holidays.
customary to keep you in the emergency room for several For a full list of mandatory and discretionary student visa
hours to monitor your condition before releasing you to go
home, or admitting you to hospital in more severe cases. stud/more/visa-conditions/visa-conditions-students
There are extensive waiting times for elective surgeries at
public hospitals, e.g. for orthopaedic surgery.
Private hospitals are very expensive for treatment and International student
hospitalisation. Your OSHC will cover some of the cost and administration. Remuneration depends on the kind of
of some private hospitals but you will have to pay the work you do and your age. Students may be paid more for
working on Sundays or public holidays. Tutoring younger
cost of accommodation in a shared ward of a public
hospital. It also pays for the ‘schedule fee’ for the doctor language is also a good way to earn money. Student tutors
can earn about $40AUD an hour.
higher than the ‘schedule fee’.
MELBOURNE HOSPITALS
be joining the general Australian population in your search;
therefore, you should not rely on income from employment
when budgeting to pay for living expenses. There is no
like newspapers, campus job boards and most importantly
online.
Try searching these online companies:
www.seek.com.au , www.careerone.com.au , www.getjobs.
SYDNEY HOSPITALS com.au , www.mycareer.com.au , www.jobsinoz.com.au ,
www.jobsearch.com.au
St Vincent’s Hospital - 390 Victoria Street, Darlinghurst
NSW 2010 - (02) 8382 1111
Mater Hospital - Rocklands Road, North Sydney NSW
2060 –(02) 9900 7300
Royal Prince Alfred Hospital - Missenden RdCamperdown
NSW 2050 - 02) 9515 6111
In Australia you do not have to go to a hospital to see a
doctor. You can see a doctor (also known as a GP – General
Practitioner) in their private practice or medical centre, with
part or the entire doctor’s fee being covered by Medicare
or OSHC. You must make an appointment to see a GP. It is
important to note that some GP surgeries will request full
payment from you at the time of consultation and you will
need to present the receipt to claim the rebate back from
your health cover provider.
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
21Your time in Australia
The Following is a list of public holidays observed at
(ATO). The tax you pay depends on how much you earn. Australian Technical and Management College (ATMC).
Consequently the ATMC faculties and facilities are closed on
these days.
You must obtain a Tax File Number to be able to work in
MELBOURNE SYDNEY
number to our tax system. When you start work, your Event 2019 2020
declaration form. If you do not provide a TFN your New Year’s Day Tuesday, 1 Januar Wednesday, 1 Jan
employment will be taxed at the highest personal income tax Australia Da\ Monday, 28 Januar Monday, 27 Jan
rate, which will mean less money in your wages each week. Monday, 9 March
Labour Day Monday, 11 March
For more information and how to apply please visit; www.
ato.gov.auor phone 13 28 61, 8am to 6pm Monday to Good Friday Friday, 19 March Friday, 10 April
Friday. For the ATO translating and interpreter service phone The Saturday before Saturday, 20 April Saturday, 11 April
13 14 50. Easter Sunday
Easter Sunday Sunday, 21 April Sunday, 12 April
Easter Monday Monday, 22 April Monday, 13 April
of services which provide a mobile phone within the cost
ANZAC Day Thursday, Saturday,
25 April 25 April
services provided. You should understand what deal you are
accepting before signing a contract with a provider. For a Queen’s Birthday Monday, 10 June Monday, 8 June
comparison of mobile phone plans in Australia see: Friday before the Friday,
AFL Grand Final 27 September Subject to Change
http://www.mobiles.com.au/mobile-phone-plans/
Melbourne Cup Tuesday, 5 Tuesday, 3 Nov
2019-2020 2020-2021 Day November
Starts: 2am Sunday 6 October 2019 4 October 2020 Christmas Day Wednesday, 25 Friday, 25
December December
Ends: 2am Sunday 5 April 2020 4 April 2021
Boxing Day Thursday, 26 Monday, 26
At start of daylight saving period, move clock forward one December December
hour at 2am (Eastern Standard Time) to 3am summer time.
At end of daylight saving period, move clock back one hour
at 3am summer time to 2 am (Eastern Standard Time)
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
22 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745Your time at ATMC
Australia, for further information on study life in Australia
please visit the following website:
Our orientation program covers all the information you need http://studyinaustralia.gov.au/Sia/Splash.aspx
to get you started. The program includes inducting you to
the ATMC and your course. STUDENT ORIENTATION
Some of the activities you will cover include but is SELF-ASSESSMENT CHECKLIST
not limited to watching a power point presentation After your orientation program please go through the list
(outlining policies and procedures, student’s rights and
responsibilities), selection of time table and signing your as having been done and understood. If there are any
training plan.
reception so that these matters can be properly explained
It is compulsory that you attend the orientation program
to you.
study. It is also a good way to familiarise yourself with your TOOLS & EQUIPMENT:
Student Handbook (a copy can be downloaded from
payment schedule arrangement, which upon agreement you our website)
and the College will sign at orientation.
Your text books (if applicable)
The purpose of the orientation session is to fully inform
Took a photo, and had your I.D. card printed
new students of most aspects of life at the College and to
provide an introduction to studying and student support Collected your timetable and training plan
opportunity to ask questions will be given. You will also be
COLLEGE INFORMATION:
Located the toilets in your Campus
informed of your obligations as a student.
Familiarised yourself with the key support services of
Orientation week is organised before the beginning of every
the College
given information covering: Located the emergency exits in your Campus
Familiarised yourself with the public transport timetable
Support services for students
Established a meeting point and time to catch up with
Policies and procedures
friends
The course and its schedule Understood the College’s student code of behaviour
Detailed course progress review dates including attendance requirement
Fees and fee refunds Appreciated the need for balance between academic
and social experiences at the College
English skills and study
Accessed your student email, and clicked the link to
Recognition of prior learning / credit transfer your portal
Student visa conditions payment plan
Working and your student visa
Obtained the names and contact details of Student
Health insurance
Understood the terms “cheating” and “plagiarism” as
Transport and travel they pertain to study
Communication (e.g. internet and mobile phones) Understood the type of assessment you will receive in
your course
Complaints and appeals
Understood the number of contact hours you have per
Deferment, suspension or cancellation
week
Student code of conduct Understood the College course progress requirements
Attendance requirements for ELICOS students
Course progress requirements
Completion of the course within the expected duration
Keeping address and contact details up-to-date
Assessment requirements
Legal services for students
Emergency and health services for students
College facilities and resources
We have also compiled a list of details in this Student
Handbook that are very useful to new students settling into
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
23Your time at ATMC
Be given information about assessment procedures at
the beginning of the units and progressive results as
ATMC is committed to providing quality education and they occur;
training to international students. The college has a number Lodge a complaint without fear of retaliation or
of policies and procedures in place to ensure that Quality victimization;
Education is provided to International students and well as
Have Principles of Natural Justice applied during any
local students who study at the College.
investigation process concerning a breach of the
For its ELICOS courses, ATMC strictly follows delivery and Student Code of Conduct.
assessment guidelines, details of which can be found on Formally notify the college of any absence of greater
the level description of each level for ELICOS courses.
In addition to the academic achievements, other matters from enrolment
for consideration include personal presentation and pro-
activeness in the College activities. ALL STUDENTS HAVE A RESPONSIBILITY TO:
To view all relevant ATMC policies and procedures please
fairness.
visit our website:
Follow any reasonable direction from a member of
https://www.atmc.edu.au/resources/policies-procedures/
atmc
Refrain from swearing, drinking and eating in
Your feedback, thoughts and suggestions are welcome.
classrooms and other learning areas (water only
Please email info@atmc.edu.au if you would like any further
allowed).
information about your study, course or your campus
Behave responsibly by not littering, harassing fellow
readily available to make your transition to Life in Melbourne
as smooth as possible. We look forward to serving you! misusing college or other student’s property.
Behave responsibly by not possessing or being under
The code of behaviour is designed to give every student
a clear view of what they can expect from ATMC and Refrain from using mobile phones, pagers or any other
other students so that all members of our community can electronic devices that may disrupt classes.
Attend scheduled classes and college activities
regularly and complete all assessments within the
teaching and support that ATMC provides.
required timeframe.
There are consequences for non-compliance with the
Do all assessment tasks and examinations honestly,
Student Code of Behaviour including immediate suspension
and not engage in plagiarism, collusion or cheating.
in the case of severe breaches and/or behaviour that may
be constructed as threatening Follow college safety practices, including wearing
approved clothing and protective equipment and
to the safety of the student, other students or any person
following both written and verbal directions given by
on the ATMC premises. The College has a Complaints
and Appeals procedure to provide students with a fair and
equitable process for resolving any disputes or complaints
they may have. threaten others.
The Student Code of Behaviour applies to all students of Comply with all lawful regulations, rules or procedures
the College community, across all courses, sites, campuses of the college that pertain to them.
and modes of delivery.
Pay all fees and charges levied by the college within the
ALL STUDENTS HAVE THE RIGHT TO: required timeframe.
Attend all meetings called by the college to discuss
other students;
academic or course progress.
Learn in an environment free of discrimination and
harassment; Meet or carry out all activities agreed with the college
in relation to maintaining course progress or academic
Learn in a supportive and stimulating environment in
performance
which to pursue their goals;
Have access to counselling if desired or required;
Privacy concerning records that contain personal
information, subject to statutory requirements;
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
24 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745Your time at ATMC
A STUDENT BREACH OF CONDUCT occurs
when a student behaves in a manner described below: or employee of the college in the performance of their
duties.
Assaults, attempts to assault or threatens a person on
the college premises. Wilfully damages or wrongfully deals with any college
property.
Acts contrary to Equal Opportunity practices of the
college which is committed to the prevention and
elimination of discrimination on the grounds of:
a drug of addiction or drug of dependence within the
Industrial activity; meaning of the Crimes Act 1958 or the Drugs Poisons
and Controlled Substances Act 1981 or any Act in
o Age;
substitution thereof.
o Impairment;
o Industrial activity; etc as a weapon.
o Lawful sexual activity; Fails by or within the agreed required date or period, to
pay any fee or charge payable to the college
o Marital status;
o Physical features; Fails to comply with WH&S regulations or wilfully places
another person in a position of risk or danger
o Political belief or activity;
Fails to consistently and regularly attend scheduled
o Pregnancy;
classes and activities.
o Race;
Constantly interrupts class time through the use or
o Religious belief or activity; presence of mobile phones and pagers
o Sex;
Uses abusive language.
o Status as a parent or a carer;
Fails to attend meetings called to discuss academic or
o Personal association (whether as a relative course progress.
reference to any of the above attributes. Fails to carry out actions or engage in activities agreed
with the college to maintain course or academic
Disobeys or disregards any lawful direction given by an progress.
Fails to formally notify the college of any prolonged
Acts dishonestly or unfairly in connection with an absence, change of address and contact details or of
examination, test, assignment or other means of any withdrawal from enrolment.
assessment conducted by the college.
For disciplinary actions regarding breaching of code of
Deliberately obstructs any teaching activity, conduct, please refer to http://www.atmc.edu.au/resources/
examination or meeting of the college. policies-procedures/atmc
Engages in any conduct or activity prejudicial to the
management and good governance of the campus.
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
25Your time at ATMC
An accurate record of academic performance is kept Students can access personal information held by ATMC
for each student. and may request corrections to information that is incorrect
or out of date. Apply in writing to the ATMC ELICOS
A student is only allowed to defer commencement
or suspend studies of a course on medical grounds wish to view your own records. The ELICOS Administration
compassionate circumstances. and view their personal records within 10 working days of
request being received/ at a mutually suitable time. Access
Where a student defers commencement, or
suspends studies on any other grounds, ATMC will
as not complying with visa conditions.
ATMC keeps records of students including each
student’s personal details, contact details including Correspondence from ATMC is sent to your ATMC
current residential address as supplied by the student student email account. Correspondence sent may include
and the following: information on your academic progress in your ATMC
program.
Copies of application forms
It is your responsibility to regularly check your ATMC
student email account. It is recommended that you
and Acceptance Agreement) between ATMC and the check your account at least two times a week. Failure
student. to check your account may result in you not receiving
The amount of tuition fees that the student has paid. visa.
Whether the amount paid was for the full course or
part of the course and the duration of such.
Any amounts that have become payable to ATMC by
assistance.
the student for the course and have not been paid.
Any other correspondences between ATMC and the
student.
ATMC has an Access and Equity Policy. This document
ensure the requirements of the access and equity policy are
met at all times.
Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
26 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745You can also read
