9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...

 
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
9

Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading
                                    as Australian Technical and Management College
                            RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
Contents

                                                                                                    for ELICOS   students
                                                                                                         for ELICOS  students
                                                                                                    Satisfactory Attendance
                                                                                                         Satisfactory        Requirements
                                                                                                                      Attendance          for for
                                                                                                                                 Requirements                                  34 34
                                                                                                    ELICOS  Students
                                                                                                        ELICOS  Students
                                                                                                    Deferment, Suspension
                                                                                                        Deferment,        and Cancellation
                                                                                                                   Suspension and Cancellation                                 34 34
                                                                                                    Transfer Between
                                                                                                        Transfer     Registered
                                                                                                                 Between        Providers
                                                                                                                         Registered Providers                                  34 34
                                                                                                    Plagiarism and Cheating
                                                                                                        Plagiarism and Cheating                                                35 35
                                                                                                    Disciplinary Action
                                                                                                        Disciplinary Action                                                    36 36
Fast Facts about Australia                                                  11                      Information Disclosed
                                                                                                         Information       to Commonwealth
                                                                                                                     Disclosed             and and 36 36
                                                                                                                               to Commonwealth
Life in Australia                                                           11                      StateState
                                                                                                          Agencies and Authorities
                                                                                                               Agencies and Authorities
Important information: Change of Address                                    13                      Informing  Department
                                                                                                         Informing        of Education/Department
                                                                                                                   Department                      36 36
                                                                                                                              of Education/Department
Adjusting to Life in Australia                                              13
Cost of Living                                                              14                      Complaints and Appeals
                                                                                                       Complaints          Procedure
                                                                                                                   and Appeals Procedure                                       36 36
Accommodation                                                               15                      Student Feedback
                                                                                                        Student Feedback                                                       37 37
Transport                                                                   15                      Support services
                                                                                                       Support   services                                                      37 37
Water Safety                                                                17                                     Academic or Personal
                                                                                                                      Academic          Support
                                                                                                                                or Personal Support                            37 37
Other Helpful Information                                                   18                                     Counselling Service
                                                                                                                      Counselling  Service                                     37 37
                                                                                                                   Student ID Card
                                                                                                                       Student ID Card                                         37 37
Orientation Program                                                         23                                     Library Service
                                                                                                                        Library Service                                        37 37
Know Your College                                                           24                                     Student support
                                                                                                                       Student     services
                                                                                                                               support  services                               37 37
Student Code of Conduct                                                     24
ATMC’s Student Records                                                      26                                     Social Activities
                                                                                                                       Social        Programs
                                                                                                                               Activities Programs                             39 39
Access to Student Records                                                   26                                     Emergency Procedures
                                                                                                                      Emergency  Procedures                                    39 39
ATMC Student Email Account                                                  26
Access and Equity Policy                                                    26                      International education:
                                                                                                         International       ensuring
                                                                                                                       education:     quality
                                                                                                                                  ensuring    and and 40 40
                                                                                                                                           quality
Non-tuition Fees and Charges                                                27                      protecting students
                                                                                                        protecting students
Refunds Policy                                                              28                      Before you begin
                                                                                                        Before       your your
                                                                                                               you begin  studies
                                                                                                                               studies                                         40 40
Pre-Training Review                                                         30                      During your your
                                                                                                        During  studies
                                                                                                                     studies                                                   41 41
Campus Falicities                                                           31                      YourYour
                                                                                                         responsibilities as anasinternational
                                                                                                             responsibilities      an international                            41 41
General English                                                             32                      student in Australia
                                                                                                        student  in Australia
English for Academic Purposes                                               33                      YourYour
                                                                                                         consumer rightsrights
                                                                                                             consumer     and protections
                                                                                                                               and protections                                 42 42
ELICOS Course Delivery                                                      34                      Making complaints
                                                                                                       Making         and getting
                                                                                                              complaints          help help
                                                                                                                          and getting                                          43 43
ELICOS Course Assessments                                                   34                      Find Find
                                                                                                         out more  and connect
                                                                                                              out more         on social
                                                                                                                       and connect       media
                                                                                                                                   on social media                             43 43
Pathways to Further Study                                                   34
Satisfactory Academic Progress Requirements                                 34

                    Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
 2                                                 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
Welcome to ATMC
The Australian Technical and Management                                                students particularly enjoy how the facilitators
College (ATMC) is dedicated to providing a                                             use their real life examples to illustrate the key
range of education options to International                                            messages throughout their course of study.
students in the Vocational Education sector.
To ensure that our students have complete       ATMC Student Support services ensure that
                                                student welfare is seen as crucial to the
ATMC is a Registered Training Organisation      success of the individual student. We also
providing vocational education and training     have a well-developed peer support network,
(VET) and ELICOS courses. ATMC meets the        focus groups and student mentors that assist
Standards for Registered Training Organisations students in achieving their educational goals.
2015, ESOS National Code 2018 and ELICOS
National Standards 2019.                        career and job assistance workshops. The
ATMC aims to ensure that our students enjoy     program includes workshops that can assist
a welcoming learning environment, from our      with identifying career opportunities, resume
easy admissions, through to our high quality    development and preparing for interviews.
academic programs as well as access to our      These services are free to all enrolled ATMC
professional student support.                   students.

The learning environment is supportive                                                 ATMC also works in association with the
and encourages independent learning. Our                                               Federation University Australia, Charles Darwin
programs are delivered in a personalised                                               University and University of the Sunshine
learning environment with a student focused                                            Coast and delivers higher education programs
approach. Our classrooms are spacious,
fully air-conditioned and inviting as they are                                         Business from campuses based in Melbourne
equipped with technologically up to date                                               and Sydney. Towards the end of their
learning resources. ATMC has a strong focus                                            programs, students are invited to consider
                                                                                       further academic programs with our education
possess extensive industry experience. Our                                             providers should they wish to consider further
                                                                                       study.

               Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                              Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                          3
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
Message from the Managing Director/

                                                                                                                    CEO/Managing Director
                                                                                                                    Australian Technical and
                                                                                                                    Management College

                                                                                                                    undergraduate and postgraduate
                                                                                                                    programs in Business and Information
                                                                                                                    Technology at its Melbourne, and Sydney
                                                                                                                    campuses, in association with the
                                                                                                                    Federation University Australia. ATMC

                                                                                                                    with Charles Darwin University and with
                                                                                                                    University of the Sunshine Coast in
                                                                                                                    Melbourne.
                                                                                                                    ATMC are working in partnership with
                                                                                                                    these three universities with the aim of
                                                                                                                    providing students with relevant and
                                                                                                                    high quality education. Our programs
                                                                                                                    are delivered in a personalised learning
                                                                                                                    environment with a student focused
                                                                                                                    approach.
                                                                                                                    I wish you all the best in your studies,
                                                                                                                    and look forward to getting to know you
                                                                                                                    at ATMC.

        Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
4                                      Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
Why study in Melbourne?
Melbourne is the capital city of Victoria. It is located
by the Yarra River and surrounds Port Phillip Bay with
its beautiful beaches and water sporting facilities. It is
a beautiful city with many attractive parks, gardens,
sporting venues and scenic surroundings. Melbourne

communications centre served by an international
airport, a cargo and passenger seaport, and rail links to
neighbouring states. Melbourne is often voted the word’s

abundance of amazing parks and gardens.

Melbourne is considered to be the shopping capital of

complexes as well as sophisticated, exclusive boutiques
and a host of lively and popular markets. Melbourne has
a population of over 4.8 million people, one quarter of
which were born overseas making it one of the world’s
most multicultural cities.
There are people from 140 nations living harmoniously
together. This broad ethnic mix has brought many

and over 2,300 elegant restaurants, bistros and cafes.
Sometimes called the culinary capital of Australia,

variety of international cuisine. Bustling Chinatown in the

culture. Several other Melbourne streets are dedicated
to Vietnamese, Italian and Greek food – cuisine to suit
every palate and many to suit a student’s budget.

with trams, trains and buses providing an extensive
network throughout the city and suburbs. Melbourne is
a sprawling city with suburbs extending up to to 50km
from the centre of the city. The city centre features world
class department stores, historical architecture, theatres,
galleries and arts centres. Melbourne is only a short
distance from many beautiful beaches as well as the
Victorian mountain regions which are extremely popular
for skiing in winter.

                    Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                                   Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                               5
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
Prepare for your departure

The following list is not exhaustive, however these are some of the items you
will need to bring to Australia.

        b. Student Written Agreement
        c. Letter of Acceptance
        d. Receipts of payments

Australian students dress informally. In general, comfort

most of your fellow students wear jeans and T-shirts or
jumpers on campus. However, some courses at ATMC
require students to wear uniforms (you will be informed
at the orientation). Summer in Australia is usually from
December to February; autumn is from March to May;

is from September to November. For most of the
country the hottest months are January and February.
If you arrive in June or July, the coldest months of the
Australian year, you may need to bring winter clothes.

If you come to Australia as an overseas student on a
student visa, you should be aware that your school-aged
dependants who accompany you will be required to
be enrolled in either a government or non-government
school. You are required to pay full fees for their
education throughout the duration of their visas in
Australia.

                   Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
6                                                 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
Your arrival in Australia
Once you’ve landed, here is some important information you need to consider before you leave the airport:

                                                                                                       - accommodation advice and options
                                                                                                       - transport
Australia has implemented a self-service passport control
system in Australia’s eight major international airports                                               - phone and internet
that can be used by travellers who meet certain eligibility
                                                                                                       - employment, tax and banking
                                                                                                       - shopping, dining and entertainment.
                                                                                                       - Free welcome packs (also available).
smartgateor-epassport. All other travellers must present
their passport and completed Incoming Passenger Card to

                                                                                             Both Melbourne and Sydney international airports provide
                                                                                             access to telephones. Machines accept coins and
                                                                                             phonecards. Selected telephones also accept credit cards.
After completing passport control you should collect their                                   If you arrive in Sydney, telephones are located throughout
own baggage and ensure it remains with you at all times.                                     the terminal. At Melbourne Tullamarine airport, telephones
You should not allow another travelling companion to take                                    are located in T1, T2 and T3.
possession of their baggage.
                                                                                             Alternatively, you can also buy a mobile sim card via some
                                                                                             providers conveniently located at the airport such as Optus
                                                                                             or Vodafone.
Once you have your bags, the last step before you can exit
the airport is passing through customs and biosecurity.
You need to present a number of key documents to the

documentation:

    Passport

    Receipts of payments
    Enrolment extension letter (if applicable)
    Accommodation address
There are also a number of restrictions on what goods you
can bring into Australia. These include, but not limited to,
live plants, live animals, dairy and eggs. If you are caught
carrying undeclared, prohibited or

more information, please visit the Department of Home

Arrival

International students living or studying in Sydney or
Melbourne can visit the Student Welcome Desk at the
airport for information and advice about the city.
    At Melbourne Tullamarine airport, the desk is located at

    of the international arrivals hall in T2. The service desk
    is open from 7am – midnight, seven days a week.
    At Sydney airport, it is located on T1 International in the
    Arrivals Hall opposite passenger exit A. This service is
    open from 7am-11am & 6pm-10pm, 7 days a week.
The service can help with:
      - general information
                    Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                                   Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                               7
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
Your arrival in Australia
                                                                                                    way to reach the city and suburbs, with trains running
                                                                                                    approximately every 10 minutes. The station is located
We can arrange for you to be picked up from Melbourne                                               at the northern end of the terminal and accessible from
Airport (Tullamarine) or Sydney International Airport,                                              the Arrivals level. To use this service, you will need to
regardless of whether you arrive during the day or at night.                                        purchase an Opal Card from the station, Relay or WH
The current airport pickup fee is AUD $115 (incl. GST),                                             Smith. For more information, including fares, maps,
but is subject to change as it is outsourced to another                                             timetable changes and travel planners, choose from the
company.                                                                                            links below.
                                                                                             Train stations located at both the International (T1) and
                                                                                             Domestic (T2) terminals which operate as part of the Airport
(if you haven’t yet organised permanent accommodation,                                       Link train service. For more information about Airport Link,
please refer to some suggestions for temporary                                               including fares, maps and travel planners, visit Airport Link
accommodation for you to consider in the section that                                        or phone +61 2 8337 8417
follows.
                                                                                             For the latest information visit Sydney Trains: http://www.
To arrange for air-port pickup with ATMC, you need to book                                   sydneytrains.info/
with us 2 weeks prior to your departure by completing the
                                                                                                    Bus services - Sydney Buses operates a timetabled
air-port pick-up form (available on ATMC website or at the
                                                                                                    service, Route 400, between Bondi Junction and
back of this student handbook) and send it via email to
                                                                                                    Burwood. The service stops at both the T1 International
info@atmc.edu.au
If your arrival details change, you must notify us as soon as                                       bus stops located on the arrivals level outside each of
possible by telephone on +613 8327 3100, or email info@                                             these terminals. You’ll need an Opal transport card to
atmc.edu.au                                                                                         use the service. Many bus services operate to and from
                                                                                                    Sydney Airport and most require pre-booking. General
If you don’t wish to use the Airport Reception service,
                                                                                                    information about fares, timetables and connections is
you can also use other transportation options that suit all
                                                                                                    available from Sydney Buses: http://www.sydneybuses.
budgets:
                                                                                                    info/
From Melbourne airport:
                                                                                                    For more transportation options from Sydney airport,
    Taxi – A taxi to Melbourne City takes approximately 35                                          visit: https://www.sydneyairport.com.au/parking-and-
    minutes and costs around $55–65, though times and                                               transport/arriving/international/transport-options-
                                                                                                    international#train-transport-options-parking-and-
    outside T1, and between T2 and T3.                                                              transport
    SkyBus – The SkyBus operates three services 24/7
    to Melbourne City, St Kilda or Frankston. To the city,
    this journey takes 30–45 minutes. There is a SkyBus
    booth to assist with tickets cost $19/ticket and related                                 immediately on arrival, you may need to organise temporary
    services on the ground level of T2.                                                      accommodation. Here are some suggestions for you to
                                                                                             consider.
    Public transport – Public buses arrive and depart from
    Melbourne Airport near the At Terminal T4 Car Park.
    To travel, you’ll need a myki card which you can buy at
                                                                                             We are pleased to provide accommodation service upon
    call centre. This journey is around 70 minutes.                                          your arrival. This service is outsourced to another company.
                                                                                             To arrange for this service, you need to complete an
    Car hire – There’s a great selection of rental car
                                                                                             Accommodation Arrangement Form and send it via email to
                                                                                             info@atmc.edu.au at least 2 weeks prior to your departure
    them located across the forecourt from T2.
From Sydney airport:
    Taxi - You can access taxis and rideshare services
    when you arrive. The Sydney CBD is a short, 20-minute
    ride away and will cost about $45-$55 one way. You’ll
                                                                                             regional campuses, you can use the following websites to
    the signs to the nearest ranks. More information on taxi
    services is available from Sydney Airport: https://www.                                  www.wotif.com;
    sydneyairport.com.au/info-sheet/by-taxi-and-rideshare-
                                                                                             www.needitnow.com.au;
    international
                                                                                              www.lastminute.com.au
    Train - Sydney Airport is located just 13 minutes by train

                   Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
8                                                 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
Your arrival in Australia
            
MELBOURNE
When looking for temporary accommodation, you may want to
stay close to ATMC campuses.

                           HEAD OFFICE                                                                                                 CAMPUS
Level 13 at 276 Flinders, Melbourne, VIC 3000, Australia                                    Level 14, 15 at 276 Flinders, Melbourne, VIC 3000, Australia
                                                                                            Phone: +61 3 8327 3100
Phone: +61 3 8327 3100
Email Address: info@atmc.edu.au
Website: www.atmc.edu.au

                                              SYDNEY
                                             Level 9, 540 George Street, Sydney NSW 2000

                                             Phone: +61 2 9283 5233

                                             Email: sydney@atmc.edu.au

                  Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                                 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                             9
9 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian ...
Your arrival in Australia
CURRENCY
The Australian currency is decimal, with the basic unit of
one dollar equivalent to equalling 100 cents. Coins come
in $2, $1, 50c, 20c, 10c and 5c units, while notes come in
$100, $50, $20, $10 and $5 denominations.

according to value. When shopping, your purchases will be
rounded to the nearest 5c.

SETTING UP A BANK ACCOUNT
To open a bank account, you will need:
     your passport (with arrival date stamped by Australian
     immigration)
     student ID card
     money to deposit into the account (this can be as little
     as $10)
Anyone who wishes to open a bank account in Australia

required to establish your identity as the person who will
be named in the account. Your passport and proof of your
arrival date in Australia will be acceptable as 100 points if
you open an account within six weeks of arrival in Australia.
After this time, you will be required to produce additional
documentation. As a student you will be able to open an

‘Student Accounts’ which contain no or minimal fees for
transactions that might normally be attached to regular
savings accounts. You will also require the student ID card
from your institution to prove you are a student and should

account. For a comparison of accounts in banks throughout
Australia see: www.banks.com.au/personal/accounts

National Australia Bank www.nab.com.au,
ANZ www.anz.com.au/
Commonwealth Bank www.commbank.com.au/
Westpac Bank www.westpac.com.au/
St George Bank www.stgeorge.com.au and
Credit Union Australia www.cua.com.au

                    Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
10                                                 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your time in Australia
    Australia has a population of over 24 million
    It is the only country that is also a continent, and is
    situated in the Southern Hemisphere in the southwest

    Its nearest neighbours to the north are Papua New Guinea

    away.
    Almost one in four Australians were born overseas. You will
    meet people from all corners of the globe who have settled
    in Australia – from Europe and Asia, to Africa, the Middle
    East and the Americas.
    Australia is a country of innovation. Australian scientists
    have invented many world-changing technologies

    bionic ear, wireless internet, Google Maps and spray-on
    skin for burn victims.

The information outlined below has been sourced from www.studyinaustralia.gov.au and is
accurate at the time of publication. For more and/or the latest information please visit the

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Your time in Australia
CULTURE AND SOCIETY                                                                          DRESS
                                                                                             Australians tend to dress casually. If more formal dress is
lifestyles and values to what you are used to back home.                                     required, you will usually be told. You should feel free to
Australians are informal, which can take some adjustment,                                    dress in the way you feel is culturally appropriate for you.
especially if you are more accustomed to a culture where
ritual is important and where levels of status and authority                                 QUEUING
are clearly distinguished and carefully respected. These are                                 People queue when they are waiting in turn for something
not obvious characteristics of Australian culture and you will                               (such as a taxi, bus, at a ticket counter, or for a cashier).
be expected to be able to accept a wide range of people on                                   Never push ahead of others or ‘jump the queue’ - it won’t
an equal basis in informal situations.                                                       be tolerated.
Adjustment to a new culture and way of life takes time.
Allow yourself time to observe those around you and                                          PUNCTUALITY
patterns of both verbal and non- verbal communication.                                       If you can’t keep an appointment or invitation, or are running
Don’t be afraid to ask questions if there are things you don’t                               late, always call to explain before the event.
understand. This will reduce the chance of confusion or

with settling in Australia too.
                                                                                             SMOKING
                                                                                             Smoking is banned in government buildings, on public
ADDRESSING PEOPLE
                                                                                             theatres, shopping centers and many indoor and outdoor
                                                                                             public meeting places. Many restaurants may not allow
name or surname. People of your own age or younger are                                       smoking by law. Always ask for permission to smoke.

                                                                                             EQUALITY
GREETINGS
                                                                                             All individuals have equal social, legal and political rights in
Good morning, good afternoon and good evening are                                            Australia and should be treated equally
formal greetings. Informal greetings are hello or hi. Please
and thank you - say please when requesting something and
thank you when anything is provided to you.
                                                                                             SPITTING

PERSONAL SPACE
Australia is a big country with a small population, so we’re
                                                                                             LITTERING
used to having plenty of personal space. It’s unusual to be                                  Australia is environmentally conscious and littering is illegal.
in a situation where you must stand shoulder-to-shoulder
with others. Try to leave at least an arm’s length of space.

                    Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
12                                                 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your time in Australia
                                                                                             is the best way to experience and learn about Australian
                                                                                             culture and will certainly mean you have a richer and more
                                                                                             enjoyable time here.
Upon arriving in Australia, you are required to advise ATMC
                                                                                             TRY TO MAINTAIN A SENSE OF
of your residential address, email address and telephone
number and of any subsequent changes to your residential                                     PERSPECTIVE
address within 7 days.
This is important. It is your responsibility to ensure that you                              and studying abroad is a challenge and it is normal to feel
always update your address details at ATMC to ensure you                                     stressed, overwhelmed and out of your depth at times. Try
receive important information about your course, fees and                                    to recall or make a list of the reasons you initially wanted
possible breaches of your student visa.
Under the Education Services for Overseas Students                                           or changes within yourself that have occurred since you
                                                                                             arrived may also assist with getting things in perspective.
update student contact details (address, and mobile and
email if any) at least every 6 months.                                                       MAINTAIN SOME OF THE ROUTINES AND
Additional information on student visa issues is available on                                RITUALS YOU MAY HAVE HAD IN YOUR
                                                                                             HOME COUNTRY
                                                                                             This can include small things such as continuing to drink a
CHANGE IN CONTACT DETAILS
There is a responsibility for each student to inform                                         also include maintaining involvement in bigger events such
                                                                                             as celebrating a national day in your country of origin with
particulars, including:
                                                                                             home country for support.
- Change in his/her full name
- Change in nationality                                                                      KEEP LINES OF COMMUNICATION OPEN
- Change of contact details (address, e-mail, phone
numbers etc)                                                                                 WITH THOSE AT HOME
- Change of guardian                                                                         Communicating with those at home regularly about your
                                                                                             experiences of study and life in Australia, through emails,
                                                                                             telephones and letters, is vital. Not only does it help to keep
                                                                                             you connected with important social supports, it also assists
While living and studying abroad may be an exciting                                          your friends and family to understand your experiences
adventure, it can also present a range of challenges.                                        which will smooth the transition when you return home.
Having decided to study and live in Australia you will
be undertaking adjustments in many areas of your life                                        SENSE OF HUMOUR
including cultural, social and academic. It is also important
to remember that while these changes are occurring you
will be embarking upon a new course of study (for many of                                    and often confusing situations. Being able to laugh in these
                                                                                             situations will remind you that it takes time to understand
supports, networks and resources. Adjustment to a new
country and culture is a process that occurs gradually and
takes time. The values, beliefs, traditions and customs of
your home country may vary greatly from those in Australia
                                                                                             ASK FOR HELP
and adapting to the Australian way of life may take some                                     Don’t be afraid to ask for assistance or support if you need
time. This advice may help:                                                                  it. In addition to the Counselling Service there are many
                                                                                             organisations set up on campus to ensure you have a
LISTEN, OBSERVE AND ASK QUESTIONS                                                            successful and enjoyable time in Australia.
Adjustment to a new culture and way of life takes time.
Allow yourself time to observe those around you and
patterns of both verbal and non-verbal communication.
Don’t be afraid to ask questions if there are things you do
not understand as this will reduce the chance of confusion
or misunderstandings.

BECOME INVOLVED

groups both on campus and in the wider community.
Maintain an attitude of openness to new situations and
experiences. Establishing friendships and joining groups

                    Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                                   Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                               13
Your time in Australia
If you are a full-fee student, in addition to paying the full cost of your course(s), you must meet all your own travel and living
expenses, plus administrative charges made by ATMC.

From 1st February 2018 the 12-month living cost is:
    You - $20,290
    Partner of spouse - $7,100
    Child - $3,040

for further details.
Accommodation*
The following types of accommodation are available for International students:
Home stay                                  AUD $235 - $325 a week
Hostels and guesthouses                 AUD $90 - $150 a week
Shared accommodation                    AUD $85 - $215 a week
Rental accommodation                   AUD $165 - $440 a week

Other costs*
Public Transport                                             AUD $15 to $55 per week
Groceries and eating out                                   AUD $80 - $280 per week
Gas and electricity                                          AUD $35- $140 per week
Phone and internet                                          AUD $20-$55 per week
Car (After purchase)                                        AUD $150-$260 per week
Entertainment                                               AUD $80-$150 per week

* The above mentioned accommodation can be booked prior to your arrival in Australia.

Two weeks’ advance notice is required before you depart your home country. Further details can be obtained from student

                     Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
 14                                                 Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your time in Australia
There are a number of accommodation options available
for students to choose from accommodation in Melbourne/
                                                                                                Getting Around Melbourne
Sydney.
Shared house accommodation is very popular with                                                 Melbourne has an extensive public transport system
international students. You should look for advertisements                                      of buses, trains and trams, all of which are within easy
on campus notice boards, local newspapers, and popular                                          access of ATMC campuses which makes it easy to travel
accommodation websites. When renting a house, apartment                                         around. For up-to-date public transport information, view
or bed sitter, landlords in Victoria/ New South Wales require                                   the information on http://ptv.vic.gov.au/, visit PTV Hub at
rent to be paid in advance, and will require a security bond;                                   Southern Cross Station or call 1800 800 007 from 6am to
this is usually equal to one months’ rent.                                                      midnight daily.
                                                                                                Melbourne now has an electronic ticketing system called
For more information about your rights and responsibilities
                                                                                                MYKI. Inspectors travel on all public transport and have the
visit the following;
                                                                                                powers to compel you to produce a valid MYKI card. If you
For Melbourne Students:                                                                         do not produce a valid MYKI card then you will immediately
http://www.youthcentral.vic.gov.au/
                                                                                                at railway stations and seven-eleven stores. They can be
Housing+&+Accommodation
                                                                                                validated and topped up at stations, some tram stops and
http://www.tuv.org.au/                                                                          seven-eleven stores. Please ensure that you touch on with
For Sydney Students: http://www.tenants.org.au/                                                 your card when boarding a tram, bus or train.
                                                                                                The Melbourne Metropolitan area is divided into two zones:
Accommodation Options:                                                                          o Zone 1: Covers the central (yellow colour) and suburbs
                                                                                                close to the central part of Melbourne,
                                                                                                o Zone 2: Covers the outer region of Melbourne (blue
                                                                                                colour).
is sharing a house or unit with other students. Students
                                                                                                Kindly ensure to check which zone your destination is and
do their own cooking and share the cost of household
expenses. The cost for a single room is approximately
                                                                                                to the metropolitan zone boundary locations:
A$75-A$150 per week. Living expenses including food,
water and electricity are additional to this. Most shared                                        Zone 1                                              Zone 2
houses are unfurnished.
                                                                                                 Ashburton                                           Box Hill
                                                                                                 Altona                                              Broadmeadows
                                                                                                 Bentleigh                                           Bundoora
bedrooms. They are particularly suitable for families and                                        Brighton Beach                                      Belgrave
often have a small garden area. They range in price from                                         Camberwell                                          Chelsea
A$250 – A$400 per week.                                                                          East Malvern                                        Clayton
                                                                                                 Hughesdale                                          Cranbourne
                                                                                                 Ivanhoe                                             Dandenong
Consist of a lounge and/or dining room, bathroom, toilet,                                        Laverton                                            East Burwood
kitchen, laundry and two to four bedrooms. If you are                                            North Coburg                                        Epping
planning to rent a whole house, you should be prepared                                           Pascoe Vale                                         Frankston
to pay somewhere in the vicinity of A$300 - A$500 per                                            Preston                                             Glen Waverley
week (approximately A$75 - A$125 per bedroom). Please                                            Sunshine                                            Hurstbridge
note that most houses for rent will be unfurnished so you                                        Williamstown                                        Lilydale
will have to allow for purchase of furniture. The front and                                                                                          Melton
backyard maintenance is usually the responsibility of the                                                                                            Nunawading
tenant.                                                                                                                                              Pakenham
                                                                                                                                                     Sandringham
                                                                                                                                                     Stony Point
Hostels are usually run by organisations such as Youth                                                                                               Sydenham
Hostels Australia and the YMCA, students share kitchen and                                                                                           Werribee
bathroom facilities. They range in price from A$80-150 per
week.

http://www.gumtree.com.au; http://www.domain.com.au;
http://www.realestate.com.au; http://www.hostelworld.com;
http://www.reiv.com.au

                 Australian
                    Australian
                            Technical
                               Technical
                                      andand
                                         Management
                                             Management
                                                    College
                                                        College
                                                            Pty Ltd
                                                                Pty as
                                                                    Ltdtrustee
                                                                         as trustee
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                                                                                    for Australian
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                                                                                                                                          trading
                                                                                                                                              trading
                                                                                                                                                  as Australian
                                                                                                                                                      as Australian
                                                                                                                                                                Technical
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                                                                                                                                                                              College
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                                                                                                                  73 130ABN:
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                                                                                                                             73 130 044 745
                                                                                                                                                                                        15
Your time in Australia
Getting Around Sydney

Sydney’s public transport system features a comprehensive
network of train, bus and ferry services, all of which are
within easy access of ATMC Sydney campus which makes
it easy to travel around. For up-to-date public transport
information, please view the information onhttp://www.
transportnsw.info/ or call 131 500.
The Opal card will provide an easy, convenient and fast new
way of travelling on the public transport network in Sydney,
the Blue Mountains, Central Coast, Hunter, Illawarra and
Southern Highlands. This is a smartcard similar in size to
a credit card that will allow you to pay for your travel on
ferries, trains, buses and light rail.
Customers using the Opal card will tap on at a card reader

ticketing system will automatically calculate the fare and
deduct it from the value stored on your Opal card.
You can purchase your Opal card and top up your card
online from https://www.opal.com.au/en/about-opal/how-
do-i-get-an-opal-card/or you can top up from Opal card
retailers such as seven-eleven stores and news agencies.

Taxis are readily available round the clock and the cost of
one way trip varies. Commonly a trip from Sydney airport to
the city is around 40 – 50 AUD.

                  Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
16                                               Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your time in Australia
Students are reminded about dangers associated with
water environments. ATMC advises students to be well
informed about risks associated with water, including visits
to Australian beaches and swimming pools. Tragically in
Australia there are a number of deaths and injuries that
have impacted on international students and water safety is
paramount. To help students learn about how to enjoy water
and be safe, ATMC has scheduled events during orientation
to help students understand the risks and how to best
manage these risk so they can enjoy our Australian waters
but remain safe from harm. Students are also invited to
review information available on; www.lifesavingvictoria.com.
au/(for Melbourne students) or http://www.watersafety.nsw.
gov.au/ (for Sydney students)
Remember to:

alcohol, keep an eye on your friends when swimming

shallow water

swimmer

be taken from 10 am to 2 pm (11 am to 3 pm daylight saving
time) when UV radiation levels are highest

                   Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                                  Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                              17
Your time in Australia
HELPFUL CONTACTS
Please note these contacts are only suggestions given based on convenience of locations. However Students are advised
to make an independent choice. They may refer directories such as www.yellowpages.com.au for further options.

 Fire, ambulance and police Emergency                                                 Ph: 000
 Translating and Interpreting Service                                                 Ph: 131 450
 Counselling Services                                                                 Beyond Blue
                                                                                      Ph: 1300 22 4636

                                                                                      Lifeline
                                                                                      Ph: 13 11 14
                                                                                      http://www.lifeline.org.au

                                                                                      Life Resolutions
                                                                                      Ph: 1300 668 256
                                                                                      http://www.liferesolutions.com.au
 Victorian Multicultural Commission (VMC):                                            Ph: (03) 9651 0651
 International Student Care Service
                                                                                      http://www.multicultural.vic.gov.au/
 Australian Council for Private                                                       Ph: (03) 9412 5900
 Training Providers                                                                   http://www.acpet.edu.au
 (ACPET— External Appeal/Mediation)
 Victoria Police Centre                                                               Ph: (03) 9247 6666
                                                                                      http://www.police.vic.gov.au
                                                                                      Ph: 13 28 61
                                                                                      http://www.ato.gov.au/
 Bupa: Private Health insurance                                                        Ph: 13 41 35
                                                                                      http://www.bupa.com.au/
 Poisons information Health                                                           Phone: 13 11 26
                                                                                      http://www.betterhealth.vic.gov.au
 Physiotherapist                                                                      Melbourne Sports Medicine Centre
                                                                                      Ph: 03 9650 9372
                                                                                      https://www.melbsportsmed.com.au/
 Youth Central                                                                        www.youthcentral.vic.gov.au/
 Dentist                                                                              The Dentists
                                                                                      Ph: (03) 9826 9511
                                                                                      http://www.smile.com.au
 Law Institute of Victoria                                                            Ph: (03) 9607 9311
                                                                                      www.liv.asn.au/
 Gambler’s Help                                                                       Problem Gambling
                                                                                      Ph: 1800 858 858
                                                                                      www.problemgambling.vic.gov.au/

                   Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
18                                                Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your time in Australia
Religious institutions                                                             Anglican

                                                                                   Anglican Church of Australia
                                                                                   Add: 210 Dorcas St, South Melbourne VIC 3205

                                                                                   Ph: (03) 9690 4036

                                                                                   Catholic
                                                                                   St Paul’s Cathedral
                                                                                   Add: Flinders Ln & Swanston St, Melbourne VIC 3000

                                                                                   Phone: (03) 9653 4333

                                                                                   Islamic
                                                                                   Melbourne International Fellowship
                                                                                   Add: 6 Clyden Court, Burwood East VIC 3151

                                                                                   Ph: 0421 084 002

                                                                                   Hindu
                                                                                   Hindu Society Of Victoria - Shri Shiva Vishnu Temple
                                                                                   Add: 52 Boundary Rd, Carrum Downs VIC 3201

                                                                                   Ph: (03) 9782 0878

                                                                                   Buddhists
                                                                                   Melbourne Buddhist Centre (FWBO)
                                                                                   Add: 23 David St, Brunswick VIC 3056
                                                                                   Ph: (03) 9380 4303
Pharmacies                                                                         Elizabeth Pharmacy
                                                                                   125 Elizabeth St Melbourne VIC
                                                                                   Ph: (03) 9670 3815
                                                                                   My Chemist
                                                                                   128/132 Elizabeth St Melbourne VIC 3000
                                                                                   Ph: (03) 9663 6704
Doctor                                                                             Clinic: Sinha JL MR
                                                                                   55 Exhibition Street, Melbourne VIC 3000
                                                                                   Ph: (03) 9650 1014

                                                                                   Hospital: The Royal Melbourne Hospital
                                                                                   300 Grattan Street, Parkville VIC 3050
                                                                                   Ph: (03) 9342 7000
Legal Services
                                                                                   Ph: 1300 55 81 81
                                                                                   http://www.consumer.vic.gov.au/
                                                                                   Victoria Legal Aid
                                                                                   Ph: (03) 9269 0234
                                                                                   https://www.legalaid.vic.gov.au/
                 Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                                Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                            19
Your time in Australia
OVERSEAS STUDENT HEALTH COVER
(OSHC)
Australia has a special system of health cover for                                          in cars and buildings, and helps in situations where gas or
international students called Overseas Student Health
Cover (OSHC). You will need to buy OSHC before you
come to Australia to cover you from when you arrive. The
                                                                                            Ambulances provide immediate medical attention and
for the duration of your time on a student visa in Australia.
                                                                                            emergency transportation to hospital. Dial 000

Allianz. You can choose to take out OSHC with this
provider, or with the Australian OSHC provider of your                                      The State Emergency Service (SES) is an emergency and
choice. For detailed information, please visit; http://www.                                 rescue service dedicated to providing assistance in natural
overseasstudenthealth.com/                                                                  disasters, rescues, road crashes and extreme weather
You will receive your OSHC letter and information in week                                   conditions. It is made up almost entirely of volunteers
1-2 of your course commencement.                                                            and operates in all States and Territories in Australia. For
                                                                                            emergency assistance in a FLOOD or STORM dial 132 500.

The Triple Zero (000) service is the quickest way to get the
right emergency service to help you. It should be used to
contact Police, Fire or Ambulance services in life threatening                              telephone counsellors who are ready to take calls 24-
or emergency situations only. Emergency 000 lines should                                    hour a day, any day of the week from anywhere in
not be used for general medical assistance.
                                                                                            a counselling service that respects everyone’s right to
                                                                                            be heard, understood and cared for. They also provide
                                                                                            information about other support services that are available
In Australia police protect people and properties, detect and
                                                                                            in communities around Australia. Lifeline telephone
prevent crime, and preserve peace for everyone. They are
                                                                                            counsellors are ready to talk and listen no matter how big or
not connected to the military or politics. The police can help
you feel safe. In a non-emergency situation you can contact
                                                                                            emotional support in times of crisis or when callers may be
the local police station directly on:
                                                                                            feeling low or in need of advice.
               MELBOURNE POLICE STATIONS
 226 Flinders Ln, Melbourne VIC 3000 – (03) 9650 7077                                       The poisons information line provides the public and health
                                                                                            professionals with prompt, up-to-date and appropriate
                                                                                            information, and advice to assist in the management of
                                                                                            poisonings and suspected poisonings. The Australia-wide
                                                                                            Poisons Information Centres have a common telephone
                                                                                            number: 131 126.

                                                                                            For translation service in an emergency situation dial 1300
                                                                                            655 010.

For more details, please visit the following link:
http://www.police.vic.gov.au/content.asp?Search_
Keyword=Postcode&action=search&Document_
ID=7&Region_ID=0

                 SYDNEY POLICE STATIONS
 Shop 9, Eddy Avenue, SYDNEY 2000 - 02 9218 3721
 County Council Building, Ground Floor, 570 George
 Street, SYDNEY 2000 - 02 9265 6595
For more details, please visit the following link:http://
www.police.nsw.gov.au/about_us/structure/operations_
command/local_area_commands

                   Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
20                                                Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your time in Australia
                                                                                             If you were granted a Student visa on or after 26 April 2008,
Few private hospitals have emergency departments, so, in                                     you and your dependent family members will already have
an emergency, most Australians rely on the public hospital                                   Permission to Work automatically included with your visa.
system. If you attend an Emergency Department in a
hospital you will be attended to immediately by a triage
nurse for information about you, your cover, and your                                        1. You are not permitted to start work until you have
current health condition. The triage nurse will determine                                    commenced your course of study
the urgency of your condition in comparison to others in
                                                                                             2. You can work a maximum of 40 hours per fortnight during
need in the emergency room and it is likely that you will
                                                                                             the study term
remain at the emergency room for several hours. Whether
you are seen immediately by a doctor, or have to wait, it is                                 3. You may work full time during holidays.
customary to keep you in the emergency room for several                                      For a full list of mandatory and discretionary student visa
hours to monitor your condition before releasing you to go
home, or admitting you to hospital in more severe cases.                                     stud/more/visa-conditions/visa-conditions-students
There are extensive waiting times for elective surgeries at
public hospitals, e.g. for orthopaedic surgery.
Private hospitals are very expensive for treatment and                                       International student
hospitalisation. Your OSHC will cover some of the cost                                       and administration. Remuneration depends on the kind of
of some private hospitals but you will have to pay the                                       work you do and your age. Students may be paid more for
                                                                                             working on Sundays or public holidays. Tutoring younger
cost of accommodation in a shared ward of a public
hospital. It also pays for the ‘schedule fee’ for the doctor                                 language is also a good way to earn money. Student tutors
                                                                                             can earn about $40AUD an hour.
higher than the ‘schedule fee’.

                  MELBOURNE HOSPITALS
                                                                                             be joining the general Australian population in your search;
                                                                                             therefore, you should not rely on income from employment
                                                                                             when budgeting to pay for living expenses. There is no

                                                                                             like newspapers, campus job boards and most importantly
                                                                                             online.
                                                                                             Try searching these online companies:
                                                                                             www.seek.com.au , www.careerone.com.au , www.getjobs.
                     SYDNEY HOSPITALS                                                        com.au , www.mycareer.com.au , www.jobsinoz.com.au ,
                                                                                             www.jobsearch.com.au
 St Vincent’s Hospital - 390 Victoria Street, Darlinghurst
 NSW 2010 - (02) 8382 1111
 Mater Hospital - Rocklands Road, North Sydney NSW
 2060 –(02) 9900 7300
 Royal Prince Alfred Hospital - Missenden RdCamperdown
 NSW 2050 - 02) 9515 6111

In Australia you do not have to go to a hospital to see a
doctor. You can see a doctor (also known as a GP – General
Practitioner) in their private practice or medical centre, with
part or the entire doctor’s fee being covered by Medicare
or OSHC. You must make an appointment to see a GP. It is
important to note that some GP surgeries will request full
payment from you at the time of consultation and you will
need to present the receipt to claim the rebate back from
your health cover provider.

                    Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                                   Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                               21
Your time in Australia
                                                                                          The Following is a list of public holidays observed at
(ATO). The tax you pay depends on how much you earn.                                      Australian Technical and Management College (ATMC).
                                                                                          Consequently the ATMC faculties and facilities are closed on
                                                                                          these days.
You must obtain a Tax File Number to be able to work in
                                                                                                                                  MELBOURNE                            SYDNEY
number to our tax system. When you start work, your                                         Event                             2019                             2020

declaration form. If you do not provide a TFN your                                          New Year’s Day                    Tuesday, 1 Januar                Wednesday, 1 Jan
employment will be taxed at the highest personal income tax                                 Australia Da\                     Monday, 28 Januar                  Monday, 27 Jan
rate, which will mean less money in your wages each week.                                                                                                       Monday, 9 March
                                                                                            Labour Day                        Monday, 11 March
For more information and how to apply please visit; www.
ato.gov.auor phone 13 28 61, 8am to 6pm Monday to                                           Good Friday                       Friday, 19 March                 Friday, 10 April
Friday. For the ATO translating and interpreter service phone                               The Saturday before               Saturday, 20 April              Saturday, 11 April
13 14 50.                                                                                   Easter Sunday
                                                                                            Easter Sunday                     Sunday, 21 April                 Sunday, 12 April
                                                                                            Easter Monday                     Monday, 22 April                 Monday, 13 April
of services which provide a mobile phone within the cost
                                                                                            ANZAC Day                         Thursday,                        Saturday,
                                                                                                                              25 April                         25 April
services provided. You should understand what deal you are
accepting before signing a contract with a provider. For a                                  Queen’s Birthday                  Monday, 10 June                  Monday, 8 June
comparison of mobile phone plans in Australia see:                                          Friday before the                 Friday,
                                                                                            AFL Grand Final                   27 September                     Subject to Change
http://www.mobiles.com.au/mobile-phone-plans/

                                                                                            Melbourne Cup                     Tuesday, 5                           Tuesday, 3 Nov
                          2019-2020                     2020-2021                           Day                               November

Starts: 2am Sunday        6 October 2019 4 October 2020                                     Christmas Day                     Wednesday, 25                    Friday, 25
                                                                                                                              December                         December
Ends: 2am Sunday          5 April 2020                 4 April 2021
                                                                                            Boxing Day                        Thursday, 26                     Monday, 26
At start of daylight saving period, move clock forward one                                                                    December                         December
hour at 2am (Eastern Standard Time) to 3am summer time.
At end of daylight saving period, move clock back one hour
at 3am summer time to 2 am (Eastern Standard Time)

                  Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
22                                               Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your time at ATMC
                                                                                             Australia, for further information on study life in Australia
                                                                                             please visit the following website:
Our orientation program covers all the information you need                                  http://studyinaustralia.gov.au/Sia/Splash.aspx
to get you started. The program includes inducting you to
the ATMC and your course.                                                                    STUDENT ORIENTATION
Some of the activities you will cover include but is                                         SELF-ASSESSMENT CHECKLIST
not limited to watching a power point presentation                                           After your orientation program please go through the list
(outlining policies and procedures, student’s rights and
responsibilities), selection of time table and signing your                                  as having been done and understood. If there are any
training plan.
                                                                                             reception so that these matters can be properly explained
It is compulsory that you attend the orientation program
                                                                                             to you.
study. It is also a good way to familiarise yourself with your                               TOOLS & EQUIPMENT:
                                                                                                    Student Handbook (a copy can be downloaded from
payment schedule arrangement, which upon agreement you                                              our website)
and the College will sign at orientation.
                                                                                                    Your text books (if applicable)
The purpose of the orientation session is to fully inform
                                                                                                    Took a photo, and had your I.D. card printed
new students of most aspects of life at the College and to
provide an introduction to studying and student support                                             Collected your timetable and training plan

opportunity to ask questions will be given. You will also be
                                                                                             COLLEGE INFORMATION:
                                                                                                    Located the toilets in your Campus
informed of your obligations as a student.
                                                                                                    Familiarised yourself with the key support services of
Orientation week is organised before the beginning of every
                                                                                                    the College
given information covering:                                                                         Located the emergency exits in your Campus
                                                                                                    Familiarised yourself with the public transport timetable
     Support services for students
                                                                                                    Established a meeting point and time to catch up with
     Policies and procedures
                                                                                                    friends
     The course and its schedule                                                                    Understood the College’s student code of behaviour
     Detailed course progress review dates                                                          including attendance requirement
     Fees and fee refunds                                                                           Appreciated the need for balance between academic
                                                                                                    and social experiences at the College
     English skills and study
                                                                                                    Accessed your student email, and clicked the link to
     Recognition of prior learning / credit transfer                                                your portal

     Student visa conditions                                                                        payment plan
     Working and your student visa
                                                                                                    Obtained the names and contact details of Student
     Health insurance

                                                                                                    Understood the terms “cheating” and “plagiarism” as
     Transport and travel                                                                           they pertain to study
     Communication (e.g. internet and mobile phones)                                                Understood the type of assessment you will receive in
                                                                                                    your course
     Complaints and appeals
                                                                                                    Understood the number of contact hours you have per
     Deferment, suspension or cancellation
                                                                                                    week
     Student code of conduct                                                                        Understood the College course progress requirements
     Attendance requirements for ELICOS students
     Course progress requirements
     Completion of the course within the expected duration
     Keeping address and contact details up-to-date
     Assessment requirements
     Legal services for students
     Emergency and health services for students
     College facilities and resources
We have also compiled a list of details in this Student
Handbook that are very useful to new students settling into

                    Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                                   Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                               23
Your time at ATMC
                                                                                                    Be given information about assessment procedures at
                                                                                                    the beginning of the units and progressive results as
ATMC is committed to providing quality education and                                                they occur;
training to international students. The college has a number                                        Lodge a complaint without fear of retaliation or
of policies and procedures in place to ensure that Quality                                          victimization;
Education is provided to International students and well as
                                                                                                    Have Principles of Natural Justice applied during any
local students who study at the College.
                                                                                                    investigation process concerning a breach of the
For its ELICOS courses, ATMC strictly follows delivery and                                          Student Code of Conduct.
assessment guidelines, details of which can be found on                                             Formally notify the college of any absence of greater
the level description of each level for ELICOS courses.
In addition to the academic achievements, other matters                                             from enrolment
for consideration include personal presentation and pro-
activeness in the College activities.                                                       ALL STUDENTS HAVE A RESPONSIBILITY TO:
To view all relevant ATMC policies and procedures please
                                                                                                    fairness.
visit our website:
                                                                                                    Follow any reasonable direction from a member of
https://www.atmc.edu.au/resources/policies-procedures/
atmc
                                                                                                    Refrain from swearing, drinking and eating in
Your feedback, thoughts and suggestions are welcome.
                                                                                                    classrooms and other learning areas (water only
Please email info@atmc.edu.au if you would like any further
                                                                                                    allowed).
information about your study, course or your campus
                                                                                                    Behave responsibly by not littering, harassing fellow
readily available to make your transition to Life in Melbourne
as smooth as possible. We look forward to serving you!                                              misusing college or other student’s property.

                                                                                                    Behave responsibly by not possessing or being under

The code of behaviour is designed to give every student
a clear view of what they can expect from ATMC and                                                  Refrain from using mobile phones, pagers or any other
other students so that all members of our community can                                             electronic devices that may disrupt classes.

                                                                                                    Attend scheduled classes and college activities
                                                                                                    regularly and complete all assessments within the
teaching and support that ATMC provides.
                                                                                                    required timeframe.
There are consequences for non-compliance with the
                                                                                                    Do all assessment tasks and examinations honestly,
Student Code of Behaviour including immediate suspension
                                                                                                    and not engage in plagiarism, collusion or cheating.
in the case of severe breaches and/or behaviour that may
be constructed as threatening                                                                       Follow college safety practices, including wearing
                                                                                                    approved clothing and protective equipment and
to the safety of the student, other students or any person
                                                                                                    following both written and verbal directions given by
on the ATMC premises. The College has a Complaints
and Appeals procedure to provide students with a fair and
equitable process for resolving any disputes or complaints
they may have.                                                                                      threaten others.
The Student Code of Behaviour applies to all students of                                            Comply with all lawful regulations, rules or procedures
the College community, across all courses, sites, campuses                                          of the college that pertain to them.
and modes of delivery.
                                                                                                    Pay all fees and charges levied by the college within the
ALL STUDENTS HAVE THE RIGHT TO:                                                                     required timeframe.

                                                                                                    Attend all meetings called by the college to discuss
     other students;
                                                                                                    academic or course progress.
     Learn in an environment free of discrimination and
     harassment;                                                                                    Meet or carry out all activities agreed with the college
                                                                                                    in relation to maintaining course progress or academic
     Learn in a supportive and stimulating environment in
                                                                                                    performance
     which to pursue their goals;
     Have access to counselling if desired or required;
     Privacy concerning records that contain personal
     information, subject to statutory requirements;

                   Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
24                                                Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
Your time at ATMC
A STUDENT BREACH OF CONDUCT occurs
when a student behaves in a manner described below:                                                  or employee of the college in the performance of their
                                                                                                     duties.
   Assaults, attempts to assault or threatens a person on
   the college premises.                                                                             Wilfully damages or wrongfully deals with any college
                                                                                                     property.
   Acts contrary to Equal Opportunity practices of the
   college which is committed to the prevention and
   elimination of discrimination on the grounds of:
                                                                                                     a drug of addiction or drug of dependence within the
   Industrial activity;                                                                              meaning of the Crimes Act 1958 or the Drugs Poisons
                                                                                                     and Controlled Substances Act 1981 or any Act in
       o Age;
                                                                                                     substitution thereof.
       o Impairment;

       o Industrial activity;                                                                        etc as a weapon.

       o Lawful sexual activity;                                                                     Fails by or within the agreed required date or period, to
                                                                                                     pay any fee or charge payable to the college
       o Marital status;
       o Physical features;                                                                          Fails to comply with WH&S regulations or wilfully places
                                                                                                     another person in a position of risk or danger
       o Political belief or activity;
                                                                                                     Fails to consistently and regularly attend scheduled
       o Pregnancy;
                                                                                                     classes and activities.
       o Race;
                                                                                                     Constantly interrupts class time through the use or
       o Religious belief or activity;                                                               presence of mobile phones and pagers
       o Sex;
                                                                                                     Uses abusive language.
       o Status as a parent or a carer;
                                                                                                     Fails to attend meetings called to discuss academic or
        o Personal association (whether as a relative                                                course progress.

        reference to any of the above attributes.                                                    Fails to carry out actions or engage in activities agreed
                                                                                                     with the college to maintain course or academic
   Disobeys or disregards any lawful direction given by an                                           progress.

                                                                                                     Fails to formally notify the college of any prolonged
   Acts dishonestly or unfairly in connection with an                                                absence, change of address and contact details or of
   examination, test, assignment or other means of                                                   any withdrawal from enrolment.
   assessment conducted by the college.
                                                                                              For disciplinary actions regarding breaching of code of
   Deliberately obstructs any teaching activity,                                              conduct, please refer to http://www.atmc.edu.au/resources/
   examination or meeting of the college.                                                     policies-procedures/atmc
   Engages in any conduct or activity prejudicial to the
   management and good governance of the campus.

                    Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
                                                   Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
                                                                                                                                                                               25
Your time at ATMC
     An accurate record of academic performance is kept                                     Students can access personal information held by ATMC
     for each student.                                                                      and may request corrections to information that is incorrect
                                                                                            or out of date. Apply in writing to the ATMC ELICOS
     A student is only allowed to defer commencement
     or suspend studies of a course on medical grounds                                      wish to view your own records. The ELICOS Administration

     compassionate circumstances.                                                           and view their personal records within 10 working days of
                                                                                            request being received/ at a mutually suitable time. Access
     Where a student defers commencement, or
     suspends studies on any other grounds, ATMC will

     as not complying with visa conditions.

     ATMC keeps records of students including each
     student’s personal details, contact details including                                  Correspondence from ATMC is sent to your ATMC
     current residential address as supplied by the student                                 student email account. Correspondence sent may include
     and the following:                                                                     information on your academic progress in your ATMC
                                                                                            program.
     Copies of application forms
                                                                                            It is your responsibility to regularly check your ATMC
                                                                                            student email account. It is recommended that you
     and Acceptance Agreement) between ATMC and the                                         check your account at least two times a week. Failure
     student.                                                                               to check your account may result in you not receiving

     The amount of tuition fees that the student has paid.                                  visa.
     Whether the amount paid was for the full course or
     part of the course and the duration of such.

     Any amounts that have become payable to ATMC by
                                                                                            assistance.
     the student for the course and have not been paid.

     Any other correspondences between ATMC and the
     student.
                                                                                            ATMC has an Access and Equity Policy. This document

                                                                                            ensure the requirements of the access and equity policy are
                                                                                            met at all times.

                   Australian Technical and Management College Pty Ltd as trustee for Australian Technical and Management College Trust trading as Australian Technical and
26                                                Management College RTO No: 22158 CRICOS Provider No. 03013D ABN: 73 130 044 745
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