Gatwick Diamond Business Awards 2020

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Gatwick Diamond Business Awards 2020
Edition 6                  The magazine for Gatwick Diamond Business members
Jan & Feb 2021

    Gatwick
    Diamond
    Business
    Awards
    2020
    The winners
    are announced

    Storm12 turns 21

    Exciting move for
    Kreston Reeves

    RPD Foundation
    Covid-19 Recovery Initiative

    Extech Cloud: Don't get
    locked-in to a hybrid
    cloud environment
Gatwick Diamond Business Awards 2020
#BuildingBusinessConnections

Jeff’s Message
Welcome to the first 2021 edition of        sor, Avensys, who will be showcasing
Diamond.                                    a new conference platform developed
  We launched Diamond in March              specifically for this event. This innova-
last year with the first edition going to   tion will enable us to build on the suc-
press just before COVID struck. Looking     cess of the Gatwick Diamond Business
back at the 2020 editions, we can see       Awards 2020.
the roller-coaster ride we have been          On behalf of the gdb team and your
on together. And now, just when we          Executive Council, I would like to say
thought we were on the way up, we           how much we appreciate the support
have dipped again. The difference this      you have given us over this challenging
time is that businesses have learnt to      period. Mutual support and sharing of
adapt, as best they can, to survive and     opportunity is what the gdb commu-
we have an end in sight as the vaccines     nity is all about.
are rolled out.                               My thanks as usual to Creative Pod
  Even in more normal times we all          for the design of Diamond and to all of
need a boost around this time of year.      you who have continued to contribute
But as we enter 2021 our annual Re-En-      inspiring stories and advice through
ergise conference on 21 January is          this roller-coaster ride.
more important than ever. I hope you
will be able to join us and the inspiring
speakers we have lined up. To find out
more and to book your place, please
visit the events section of our website.
  My thanks to our Re-Energise 2021
Headline Sponsor, Thakeham Group,
and our event sponsors Reigate & Ban-
stead Borough Council and Southern
Railway & Gatwick Express. A special        Jeff Alexander, Chief Executive of
thanks too to our AV Technology Spon-       Gatwick Diamond Business

Wide And Narrow Smokehouse expand to delivery
Have you ever asked where can you get          This banquet style food is a real treat   from Thursday – Saturday between the
flavoursome smokey authentic Texas          and comes with a smokey style bbq gravy      hours of 5pm and 9.30pm.
BBQ? If so, the answer is closer to home    (hot or cold) or sauce which binds every        Jermaine says: “We want more people
than you may think.                         element of the dish packing a punch and      to be able to sample this great food and
   A new and unique venture seeks to        creating that unique experience.             tell their friends about Wide and Narrow.
bring you this age-old American tradi-         The story behind the business is in-      The trailer has started to venture further
tion of cooking meats using hot smoke       teresting, however the idea of starting a    afield to spread the word, and we have
rather than flaming coals, and to be        business during an economic downturn         been seeking further investment for an-
honest it’s a hard craft.                   is daunting.                                 other smoke truck.”
   Colin Marshall, Jermaine Weeden and         “We have had to rely heavily on our          The Wide and Narrow crew has grown
Graham McDonnell are three friends try-     friends and family for tastings and to       from the three founding members to
ing to stay true to the tradition of this   try and refine the menu. We have had to      providing jobs for another 10 people in
style of cooking, it is a meat feast, of    create COVID-19 friendly environments        and around the local area whose live-
pork, chicken, beef, and sausage with       in order to feed people and prepare the      lihood has been affected by Covid-19.
the deep south accompaniments of            food,” Jermaine comments.
corn, coleslaw and mac n cheese.               They have recently started deliveries     www.wideandnarrow.co.uk

2      Diamond Magazine
Gatwick Diamond Business Awards 2020
Diamond Magazine

   drop kick your
   it infrastructure
   into touch
   Managing IT Infrastructure should be seamless. Imagine
   device uptime, easy provisioning of services, regular updates
   that just automatically run in the background, leaving you to
   focus on running your business.
   This is why we created our Managed Services division, providing a flexible and
   scalable approach to ensure your systems and applications are supported
   and performing at their optimum to keep your business operational and
   your teams productive.

        Our company prides itself                                           How we can help:
        on the ethos and values we                                          Budgeting for IT resource - Cover the
        embrace as a company:                                               maintenance of your technology and
                                                                            infrastructure for a set monthly fee.

        1   Teamwork - We work in close partnership
            with our customers to understand their
            demands and goals to ensure that the
                                                                            Monitoring - Ongoing monitoring of your
                                                                            devices, identifying areas for improvement and
            solution we recommend will help them                            alerting when issues arise.
            reach their targets.                                            Ongoing maintenance - Applying all critical

        2   Friendships that create lasting                                 patches, fixes, and updates to your computer
            relationships - Our clients are not just a                      systems automatically.
            number. We genuinely care, our ethos is                         Preventative maintenance - Applied to
            built on creating long term partnerships                        your devices and networks to ensure they’re
            with our customers.                                             protected.

        3   A balanced team to get the best results -
            We have a team of experts, the best in the
            industry that can advise and guide you on
                                                                            Remote support - The majority of work is done
                                                                            remotely, providing greater flexibility.

            IT best practice.                                               Tracking - All work is tracked to ensure a
                                                                            proactive support service.

        4   Attention to detail - It’s the finer detail
            that can make all the difference. Our team
            take a strategic approach that will improve
            efficiencies and your bottom line.

        5   Performing under pressure – When it
            comes to mission critical infrastructure
            you need an urgent response and quick
            turnaround. That’s why we provide
            dedicated SLAs to ensure maximum
            uptime, keeping your business
            operational.                                                     Contact us today to
                                                                             discuss how we can
                                                                             help to transform
                                                                             your business.

contact@itdsmanaged.com                    www.itdsmanaged.com               0207 101 0096
                                                                                        #BuildingBusinessConnections            3
Gatwick Diamond Business Awards 2020
#BuildingBusinessConnections

Sussex-based Airport Parking and Hotels (APH) is once again voted ‘Best Airport
Parking Provider’ for 11th consecutive year at British Travel Awards 2020
Airport Parking and Hotels (APH), the            Airport Parking and Hotels said: “This
award-winning airport parking operator           year has been extremely challenging for
and retailer, has once again been con-           everyone. However, it’s been particularly
firmed the winner of the ‘Best Airport           tough for the travel industry, which has
Parking Provider’ category at the British        unfortunately been one of the industries
Travel Awards, held on 14th December.            most affected by the pandemic. To win
APH has now won this award for an im-            the British Travel Award for Best Airport
pressive eleven consecutive years.               Parking Provider during such a difficult
   The prestigious British Travel Awards,        time is truly an honour and is testament
renowned as the ‘Oscars’ of the travel           to the hard work and high level of service
industry awards, is the largest inde-            the APH team continues to provide to our
pendent awards scheme in the UK and              customers. We would like to pass on our
the only purely consumer-voted awards            gratitude and appreciation to all our loyal
programme for the travel industry, en-           customers who voted for us.”                   to vote for their favourite airport parking
suring the winning brands are those                 Lorraine Burton, CEO of the British Trav-   provider. This year, the BTAs as a whole
considered the best in the business by           el Awards said, “APH is clearly a travel an-   received fewer votes than in usual years
their customers.                                 cillary product that people use time and       however, we still managed to gather over
   This year the British Travel Awards took      again as it’s a product useful and relevant    240,000 votes from consumers, which
place as a virtual awards presentation cer-      regardless of what type of holiday people      is still the largest number of consumer
emony for the first time in its 12-year histo-   are taking. The APH parking product is         voters for any travel industry award – and
ry, with BBC’s The One Show presenter Alex       something they will regularly use – and        specifically for APH they received well
Jones virtually presenting Nick Caunter,         the sheer number of votes APH receive          over 10,000 individual verified votes.”
Managing Director of APH, the award from         each year just shows how satisfied their
Boisdale Restaurant in Canary Wharf.             customers are. The BTAs give consumers         For further information on Airport Park-
   Nick Caunter, Managing Director of            a voice, and APH customers clearly want        ing and Hotels (APH) visit www.aph.com

                                                 The Times right for recognition at DMH Stallard
                                                 Law firm DMH Stallard has been includ-         great pride.”
                                                 ed in The Times Top 200 law firms in             DMH Stallard was also recently rec-
                                                 the UK.                                        ognised by Chambers, another leading
                                                    The leading south east law firm has         authority for ranking the most outstand-
                                                 six offices across Sussex, Surrey and          ing law firms and lawyers throughout
                                                 London and employs over 250 people.            the world.
                                                    The Times 2021 list includes ‘the             Richard added:
                                                 best lawyers for business, public and            “There is no doubt the uncertainty
                                                 private-client law’ in England and Wales.      we’re living with will continue for some
                                                    Richard Pollins, Managing Partner at        time, despite the great news this week
                                                 DMH Stallard, said:                            about the vaccine trials.
                                                    “It’s quite an honour to be included          “However long it takes to fully emerge
                                                 by The Times in its list of top law firms      from the pandemic, we will continue to
                                                 and this is all thanks to my incredible        follow the guidance, keep people safe
                                                 colleagues. At a time when the country         and provide the exemplary service our
                                                 remains in the grip of a horrendous pan-       clients expect.”
                                                 demic they continue to do a first class
                                                 job for all their clients.                     www.dmhstallard.com
                                                    “The response of the firm since the
    Richard Pollins
                                                 first lockdown in March fills me with

4        Diamond Magazine
Gatwick Diamond Business Awards 2020
Diamond Magazine

                                               Getting Productive During Lockdown!
                                               Joe Cheal, from Imaginarium Learning        as resilience, motivation, confidence, pur-
                                               & Development, has a new book pub-          pose, progression, success, happiness,
                                               lished… ‘Driving Your Destiny: Taking       achieving goals, networking, influence,
                                               Control of Your Career and Living Goals’.   success at interviews, finding work-life
                                                  He started writing his seventh book,     balance and handling difficult situations.
                                               ‘Driving Your Destiny’, on 22nd March          It has been described as “a book of
                                               2020, not fully appreciating how rele-      inspiration” and another reviewer say-
                                               vant it would become. It is based on        ing: “it felt like a warm reassuring hug
                                               30 plus years of his own evolving tools,    and at other times pushed me to the
                                               tips, models, concepts, techniques, pro-    edge of my comfort zone. The format
                                               cesses, questions, thoughts, reflections,   is brilliant too.”
                                               philosophies, mindsets... inspired by          Joe said: “As you can imagine, I’m de-
                                               the strategies of the most successful,      lighted that the book has been so well
                                               motivated and happy people he has           received. Now it’s time to get started on
                                               encountered in his lifetime.                the next book!”
                                                  In the book, there are 125 practical,
 Joe Cheal
                                               easy-read ‘pieces’ exploring such topics    http://imaginariumdev.com/

Whitstable business opens during COVID-19 with support from a Start Up Loan
Let’s Do Business helped with process of the Start-Up Loan

From a start up to National Award Win-
ners, indulgent pizza eatery, Nomad
Pizza is not only surviving the COVID-19
economic crisis but is thriving as they
remain on track to exceed their first year
of trading.
   Husband and wife team, Vicki and
Jon Crwys-Williams launched Nomad
Pizza in the colourful seaside town of
Whitstable, Kent with the support of a
Start Up Loan. The loan enabled the
couple to purchase vital equipment for
the kitchen.
   Jon said, “We would not have been
able to start our business without a Start
Up Loan - that injection of funds was vital.
Our business is now thriving - despite
opening in the middle of a pandemic! And
we have just won a national award for our      appreciate the faith that Lisa had in the   Loan Company, Let’s Do Business Group,
pizzas - Best Independent Pizza Delivery       viability of our business during turbu-     have Start Up Loans available from as
at the Pizza & Pasta Industry Awards 2020!     lent economic times.”                       little as £500 to £25k together with expert
   Business Manager at Let’s Do Busi-            As they head towards the future, the      business advice.
ness Group, Lisa Young was very patient        business is significantly ahead of sched-
and thorough, examining our plan and           ule in pizza sales and revenue. Whilst      If you are looking to start a business in
financial projections - but what made          establishing themselves in Whitstable,      the South East or East of England and
it easier was that she met us several          Jon and Vicki aspire to open more loca-     require funding.
times personally over a coffee so we           tions across Kent in the future.            Contact: info@ldbgroup.co.uk
could discuss our vision. We greatly             As a Delivery Partner of The Start Up     www.letsdobusinessfinance.co.uk

                                                                                           #BuildingBusinessConnections             5
Gatwick Diamond Business Awards 2020
#BuildingBusinessConnections

Wellbeing at work
                                            a direct impact on absence from work,           • Confidential reports for employers
                                            performance and productivity.                      covering trends and issues in the
                                              It is estimated that 141.4 million days are      workplace.
                                            lost per year due to staff absences, with       • Body Composition Analyser used
                                            the most common reasons including mus-             in face to face appointments which
                                            co-skeletal problems, long-term health             measure not only weight and BMI but
                                            conditions and mental health illnesses.            also body fat, muscle mass, hydration
                                              With a recent survey estimating that             levels, visceral fat, bone density and
                                            two-thirds of all businesses will put a            gives an indication of metabolic age.
                                            greater emphasis on workplace wellbe-              (Will resume when safe to do so)
The Crawley Wellbeing Team offers a free    ing post COVID-19, now is a great oppor-        • NHS Health Check (heart health check
and confidential health and wellbeing       tunity to make it a priority.                      including cholesterol and blood pres-
service to individuals and workplaces         The Crawley Wellbeing Team offers a              sure) for staff who meet the criteria.
in the town.                                tailored wellbeing package, including              (Again will resume when safe to do so)
  The service, funded by Public Health      support with nutrition, weight man-             Councillor Chris Mullins, Cabinet mem-
West Sussex, can support your work-         agement, physical activity, sleep im-           ber for Wellbeing said: “This is a great
place and employees to make positive        provement, alcohol reduction, smok-             opportunity for employers to improve
changes that will improve overall mental    ing cessation, emotional support and            the health and Wellbeing of their work-
and physical health. We have already        stress management.                              place. Keeping staff healthy and happy
supported many members of Gatwick           • One-to-one appointments via Micro-            is an important component of any suc-
Diamond Business including Crawley            soft Teams, on the phone and by email         cessful workplace.”
Borough Council, Irwin Mitchell, Sofitel    • Talks and presentations covering a wide
and Aurora Hotels, Eezehaul, Virgin At-       range of health and wellbeing topics          If you are interested in improving the
lantic and Varian.                          • Information stands – with visual and          wellbeing of your employees, or want
  Workplace wellbeing has become              interactive props, leaflets and advice        to find out more about our services,
widely recognised as an important             from a Wellbeing advisor                      call 01293 585317, email: wellbeing@
priority of any business, especially as     • Regular and continued support for             crawley.gov.uk or visit crawley.westsus-
mental and physical health can have           staff members.                                sexwellbeing.org.uk

Control Energy Costs announces the Net Zero Club
The Net Zero Club is for small to medium sized businesses who want to take
leadership on reducing their impact on the planet.

By joining the club, you become a net       1. Register and subscribe
zero carbon business and remove your        Sign up for the Club and receive your Net
contribution to climate change. Once in     Zero Club welcome pack. Congratula-
the club, in conjunction with our service   tions you are on the Pathway to Net Zero        emissions and reduce your footprint, so
partners Energise, we will work with you    Carbon!                                         that the offset cost is lower next year.
to reduce your impact on the planet, off-                                                     If you would like to learn more, please
setting your emissions on the way.          2. Calculate and offset                         get in touch. We would love to help you
  Our solution has evolved from over a      Working together, we calculate your Car-        start your journey to net zero.
decade of developing an understanding       bon Emissions and Offset them, you are
on what makes rising to the climate chal-   now Net Zero. You have neutralised your         Visit https://cec.uk.com/services/green-
lenge easier for businesses. Most busi-     impact on Climate Change!                       hub/net-zero-club or contact phil.ager@
nesses don't have a member of staff who                                                     cec.uk.com
can work on this, so you need a simple      3. Membership - visit the Net Zero Hub
go-to solution. We have put together a      On the Net Zero Hub you can access your
simple 3 stage process:                     membership benefits, check on your

6      Diamond Magazine
Gatwick Diamond Business Awards 2020
Diamond Magazine

Kindness is doing what you can, where you are, with what you have
None of us could have imagined the
year we’ve just had.
   Like many charities, at St Catherine’s
Hospice we’re going into 2021 facing a
significant drop in income of around
£1.5 million.
   However, our ambition to reach more
people facing death and bereavement
is still as strong as ever. Helping people
in our community who are facing the
very worst of times is everything to us.
   But our care is only possible because
of the support of people like you.
   For many families we’re caring for,
Christmas just gone was the final chance
for them to make precious memories
together - To share a home cooked meal,
laugh at a cracker joke, or admire the
twinkly lights on a Christmas tree.            You are passionate, dedicated and        your community this year.
   If you supported St Catherine’s last      brilliant.
year, you helped make Christmas spe-           Last year, you helped us through one     To find out how you can support us
cial for our patients and their loved        of the most challenging years our hos-     please visit: www.stch.org.uk or please
ones – That was a priceless gift.            pice has ever faced, and as we continue    contact me on suzannedavis@stch.org.
   The people I work alongside at St         to live alongside COVID-19, we need        uk - I’d love to hear from you!
Catherine’s are professional, dedicat-       your support now, more than ever.            Thank you for being alongside us, and
ed, and, invariably, brilliant. But our        We hope you will continue to support     thank you for showing us how much
supporters are also all of these things.     people living with terminal illness in     you care.

Our Impact Journey: Transforming lives in digital
Since the start of the Covid-19 pandemic     innovative and flexible throughout         to recover.
Creative Process has welcomed more           the pandemic, delivering high quality         We’d like to thank all of the learners,
than 100 new young people onto our           training online and exceptional levels     employers and partner organisations
digital programmes, delivered over 50        of group and individual coaching and       who choose Creative Process Digital
apprenticeship training sessions and         mentoring. The 1-2-1 mentoring and         as well as our amazing staff whatever
provided monthly employer briefing           support makes the difference for each      their role who make the difference and
webinars and recruitment sessions.           individual learner on one of our pro-      add value every day. Together we are
  In addition, we have been delighted        grammes.                                   achieving more and are stronger for the
to work with increasing numbers of              We are also working closely with ap-    economic recovery to come.
larger employers such as the likes of BT     prentices who have been made redun-           Join us for our next Digital Appren-
sport, Thales UK, Sussex University and      dant, or have had their working hours      ticeship Briefing Event and find out how
Gatwick Diamond. As well as providing        reduced, to help them continue their       Creative Process Digital can be your stra-
them with tech savvy apprentices we          learning and complete their appren-        tegic training partner to help you flourish
also advise them on the training design      ticeship.                                  in this age of digital transformation.
and delivery. This is helping them max-         Looking to the future our delivery of
imise the use of their apprenticeship        high-quality digital apprenticeships and   Philip Perryman
levy to recruit, upskill and meet their      our accelerator programmes will be vital   philip@creativeprocessdigital.com
workforce goals.                             to new job creation for young people       www.creativeprocessdigital.com
  Our trainers have been incredibly          and adults as the UK economy begins        01273 232273

                                                                                        #BuildingBusinessConnections             7
Gatwick Diamond Business Awards 2020
#BuildingBusinessConnections

Scaramanga Agency partners with The Delegate Wranglers
The Delegate Wranglers is the event
industry’s most engaged community
with over 20,000 members worldwide.
The community is made up of events
organisers, planners, venues, hotels,
and industry suppliers.
  The Delegate Wranglers approached
us to create two animated videos for
new community members to highlight
the dos and don’ts.
  Neil and Di who own The Delegate
Wranglers are a delight to work with
and the people who work in the events
industry have shown themselves to
be resilient, kind and full of ideas so,
when they suggested that we become         times. We hope to be able to support       timely manner - brilliant!”
their creative partner we jumped at the    the group going forward.
opportunity!                                 Neil Thompson, founder of Delegate       You can watch the videos we have cre-
  The events industry has been hard hit    Wranglers commented “Scaramanga            ated on our website. Just go to https://
by the pandemic, and the community         Agency are a real pleasure to work with.   scaramanga.agency/articles and open
has gone out of its way to be support-     They understood our brief and deliv-       the second article on the listing page.
ive and caring during these difficult      ered big time, in a really friendly and

                                           safe hot drinks vending solutions
                                           Prevent the Spread of Bacteria & Viruses with
                                                  COVID-Safe Vending Machines
                                              Filled & managed by Westways
                                                                                            Why Choose Westways?
                                              Self-contained hot drinks machine                 Specialists in fully managed
                                                                                                workplace vending
                                              Media screen with anti-bacterial coating
                                                                                                Reactive service and response
                                                                                                times
                                              Contactless payment tools
                                                                                                Incredible attention to detail
                                              Huge range of superior quality drinks
                                                                                                Tailor-made vending solutions
                                              Cold drinks & snack machines available            subsidised and free vend

                                                                                                Family-owned and operated in
                                              Accredited by the                                 Sussex, Kent & Surrey
                                              Automatic Vending Assosciation

                                                                                           Call: 01323 843797
                                                                                           Email: sales@westwaysvending.co.uk
8      Diamond Magazine
                                                                                            Web: www.westwaysvending.co.uk
Gatwick Diamond Business Awards 2020
Diamond Magazine

Employee Assistance Programmes – helping to make your workforce happier
and more productive by Verlingue Limited
In these unprecedented times of crisis,         What is an Employee Assistance Pro-
people need support more than ever              gramme (EAP)?
before. Many of us are grappling with           An EAP is an employer funded benefit which
uncertainty about the future, potential         provides employees with online and tele-
redundancies, precarious financial situ-        phone support and information on a range
ations, homeworking and juggling family         of work and personal issues including:
responsibilities, or even divorce or the        • family and employment law
loss of a loved one. These worries can          • financial management
all have a devastating impact on our            • debt                                       How to set up an EAP in your busi-
mental wellbeing, general happiness             • telephone or face-to-face counselling      ness?
and performance at work.                                                                     Firstly, it’s important to understand the
   Employers are exploring ways in which        Why should an employer invest in             benefits that you currently have in place.
they can support their employees’ men-          an EAP?                                      We speak to many businesses who al-
tal health and wellbeing to help them           EAPs are a low cost yet effective way for    ready have access to EAPs which they
through the pandemic, making them               employers to support their employees.        are unaware of.
happier and more productive both at               Happy employees are productive em-
work and home.                                  ployees. EAPs are recognised as a way        To learn more about EAPs and how they
   One of the ways they are doing this          of reducing sickness absence and staff       could benefit your business, please con-
is by introducing Employee Assistance           turnover, and so there are benefits to       tact Employee Benefits Consultant Pete
Programmes.                                     both employee and employer.                  Roberts on 07484 093 251.

Gatwick based Data company mnAI collects more award wins!

UK Data Provider mnAI entered the market        with growing its customer base but also      in the internationally recognised Gold-
early in January 2020 with immediate high       from peer nominated awards.                  en Bridge Awards for Start-up of the Year
praise for its rich data set, proprietary al-     mnAI has now won 5 awards over the         categories.
gorithms and its platform that holds 7.5bn      course of 2020 including: Computing AI &       With a successful first year, mnAI is ex-
data points on over 7million companies          Machine Learning Awards for Outstanding      cited for where the team is going in 2021
allowing for rapid identification of target     Data Analytics Solution, SME News Awards     and beyond.
UK companies.                                   for Best Company Intelligence Platform,
  Over the course of the last 12 months         Corporate Visions Awards for Best Investor   www.mnai.tech
the company has not only seen success           Intelligence Platform and two award wins

                                                                                             #BuildingBusinessConnections             9
Gatwick Diamond Business Awards 2020
#BuildingBusinessConnections

Heron still flying high: Success in the face of Adversity
Early in the first lockdown I read this quote
‘They say what defines a business is not
what happens day to day but how it reacts
in adversity’, I realised that we would need
to adapt and embrace change.
  With our core business from Airport con-
tracts on hold for the foreseeable future we
re-engaged with independent developers
and took on local domestic jobs which
we normally would not have been able
to accommodate. The work was varied
and interesting including refurbishing
the façade of several large warehouses,
intumescent painting for a boutique de-
velopment company, the external painting
of a small new housing development and
the internal decorations of several private     a well-known, international consultancy      or exponential growth but about wheth-
residences.                                     and construction company who are ren-        er you can adapt and keep going when
  We also had the opportunity to enhance        ovating a UK shopping centre and are         things get tough. This is what we have
our portfolio of accreditations becoming        pleased to say that we were successful       succeeded in doing and we are very fortu-
part of the Government-backed Cyber             in winning the painting and decorating       nate to be able to continue working with
Essentials Scheme and joining Sedex, a          contract for these works.                    many of our existing
global collaborative ethical data platform.       It’s my opinion that the COVID-19 crisis
  As for the larger scale contracts, we sub-    has changed the definition of success. In    E: yolanda@heroncontractors.co.uk
mitted several tenders including one to         these times success is not about profit      www.heroncontractors.co.uk

Irwin Mitchell: The new Use Class E: threat or opportunity?
                                                  D: leisure, assembly and institutions      by landlords with empty units. What
                                                  A new Class E came into effect from 1      remains to be seen is whether these
                                                September 2020. It encompasses retail,       same landlords will provide a diversity
                                                restaurants, financial & professional ser-   of uses or be driven by the highest rent
                                                vices and business, and also includes        generating use.
                                                indoor sport and fitness, medical or           Of particular concern is the shift in
                                                health services, nurseries, day centres,     power from local authorities to land-
                                                offices and light industry. Changing from    lords to control the nature and occupi-
 Sejal Patel                                    one use within Class E to another will       ers of units outside town centres. Uses
                                                not require planning permission as the       which were ordinarily controlled by
Recent changes to the Use Classes Order         change would not constitute develop-         planning and sequential tests can now
could have serious ramifications for high       ment; although permission may be re-         be allowed; a business park could, for
streets, employment areas and business          quired for external changes.                 example, be converted to a retail park;
parks as we start to rebuild the economy.         This deregulation intended to enable       or an office building in a primarily resi-
  The Use Classes Order 1987 groups             the repurposing of buildings on high         dential area could become a restaurant.
uses of land and buildings into “classes”.      streets and town centres. The steady           The opportunities of Class E are un-
The system, until recently, operated with       decline of the high street, accelerated by   doubtedly huge. Only time will tell how
the following main classes:                     the impact of the COVID-19 pandemic,         huge the implications will be.
  A: retail, food and drink, financial &        has highlighted the importance of town
     professional services                      centres having flexibility to diversify at   Sejal Patel, Associate
  B: offices, industry and places of work       speed. Class E allows quicker reaction to    Irwin Mitchell LLP
  C: homes and residents                        changing demands and will be welcome         https://www.irwinmitchell.com/

10      Diamond Magazine
Diamond Magazine

         i an exciting and inn ati e inte n hi and
t aining   g a    e      ca       which wi a w         t
identi the i         need and acce ta ented g ad ate
t he       g w            ine th    gh fully funded six-
week internships.

The STEP-UP offer:
•     xpert-led masterclasses on topics most in demand by
    S   s looking to recruit graduates
•     hance to build lasting relationships with your local
    universities and access talented graduates
•     ccess to solution-focused peer-to-peer learning sessions
•     pportunity to network and learn from other businesses

Step-Up is continually working to update our programme, in order to be as
flexible and accessible for businesses as possible at this challenging time. So
if you are interested in our training programme and/or getting a fully-funded
graduate intern, please contact us and we will be happy to discuss your
needs and the options available.
The project is co-funded by the European Social Fund (ESF) as part of the 2014–2020
European Structural and Investment Funds Growth Programme in England. Grant
Reference: 04S18P02524

                       To find out more visit www.brighton.ac.uk/step-up

                                                         #BuildingBusinessConnections   11
Featured Article

RPD Foundation “Sussex Angels”
Covid-19 Recovery Initiative

Richard Place Dobson (RPD), Crawley-based Chartered Accountants
and Business Advisors are pleased to introduce the RPD Foundation,
a Charity created by RPD.

The RPD Foundation, an extension of RPD’s long-standing work       wanting to help. The Foundation has been working with several
in the community, aims to advise and support charities and         partners, including Gatwick Diamond Business, developing a
not for profit organisations with financial know-how, strategy,    coordinated, supportive, and collaborative response to the
governance, and controls. The Foundation also helps with           impact of Covid-19 on employment across the region.
choosing suitable operating models for business development          Matthew Tyson, Managing Director, RPD said: “A lasting im-
and fundraising.                                                   pact of Covid has been the number of people that want or
   With a focus on promoting Corporate Social Responsibility,      need help, and so many organisations are prepared to give it.
the Foundation advises individuals and organisations on char-      The problem is making sure they can find each other with all
itable giving and support and helps encourage employees to         the “noise” about. This project will be so valuable to so many.”
participate in skills-based voluntary work.                          Daran Bennett, CEO, RPD Foundation said: “We are pleased to
   As the real impact of Covid-19 starts to hit home, not least    have engaged so many key partners from a number of sectors
as business support schemes come to an end and with the            who recognise the gaps we are looking to bridge from the not-
knock-on effects to individuals and communities, various or-       for-profit, commercial and voluntary sectors, which begins in
ganisations are trying to pick up the pieces and there are those   earnest with the C-19 recovery initiative to help individuals to
                                                                   open new doors for the future”.
                                                                     Supported by The Bolinti Trust and The Ernest Kleinwort Chari-
                                                                   table Trust, The “Sussex Angels” project, driven by The Foundation,
                                                                   has developed a website that brings solutions and opportunities
                                                                   together, working with partners and signposting those that need
                                                                   support and are looking for opportunities to organisations that can

12     Diamond Magazine
Featured Article

                                                                                                    The RPD Foundation
                                                                                                  advises individuals and
                                                                                              organisations on charitable
                                                                                                      giving and support

provide them. Partnerships established will maximise exposure        organisations and businesses as part of their own CSR aims or
and profile to help as many people as possible.                      individuals wishing to find a way of helping.
  Tony Bolton, Chair of The Boltini Trust said: "A huge challenge       Jeff Alexander, Chief Executive GDB said: “We are very pleased
facing Sussex will be the large number of people who have or         to be supporting the RPD Foundation and the contribution it
will lose their jobs as a result of the pandemic. We hope the        is making to our charities’ sector at a time when it is needed
RPD Foundation will be able to help a number of these find           more than ever before. At GDB, we are proud to have RPD as
new outlets for their skills and The Boltini Trust is delighted to   a long-standing member and active supporter of the Gatwick
help them achieve this."                                             Diamond business community. The Foundation is an excellent
  A growing army of volunteer mentors, our “Angels”, will sup-       extension of the contribution the company already makes
port individuals on re-imaging their future, be that employment,     including through its leadership of the GDB Charities Group.”
enterprise, charity work, or entrepreneurship, and how to apply         Darren Harding, Chair, RPD Foundation said: “The Foundation
existing skills and or retraining for a brighter future.             has only recently been formed but what better way for it to get
  Steve Sawyer, Executive Director at Manor Royal BID said:          to work on achieving its objects by housing a project that brings
“Crawley is expected to be badly affected by COVID than most.        together the key organisations in the area to provide the best pos-
This is absolutely the best time for different sections of the       sible opportunity to help those in need during these challenging
community to come together and find ways to help one another         times. The effects of Covid-19 on all of us will not go away in a
by pooling the combined talent, skills, expertise, and energy        hurry so this project is here to stay to help all those that need it.”
available on our doorstep.”
  The initiative is constantly looking for more partners, op-        For more information and to get involved:
portunities, and volunteers to support those in need, be that        www.rpdfoundation.co.uk

                                                                                            #BuildingBusinessConnections                13
#BuildingBusinessConnections

Getting the Exporters Edge
How the UK Government can support exporters in Surrey and Sussex.

The challenges that businesses face in        Export Finance (UKEF). Working hand-
raising finance to support export ac-         in-glove with the Department for Inter-
tivities are many and varied. You may         national Trade, its mission is to ensure
have won a new, larger than normal            that no viable UK export fails for lack
contract, or have received an influx of       of finance or insurance – providing a
orders and need more finance to fulfil        much-needed boost for UK PLC’s inter-
them all. You may have negotiated an          national sales.
advance payment for which your buyer             UKEF recently worked with Brighton
requires an advance payment guarantee         based Peopleforce Recruitment which          nesses of all sizes across the country.
or performance guarantee.                     provides specialist contract workers to      Your local contacts are Richard Armstrong
   When exporting, the trade cycle is often   organisations in the aviation and health-    (Surrey) and Lisa Maddison-Brown (Sus-
lengthened, and this payment delay can        care sectors.                                sex) who work with exporters and busi-
put a strain on working capital. These           Peopleforce contacted UKEF for assis-     nesses with export potential and can
challenges coupled with the effect of the     tance after its credit insurer withdrew      provide information on:
COVID pandemic are placing a consider-        cover for a £2 million contract with an      • payment methods and risks
able strain on UK businesses looking to       aircraft maintenance company in Esto-        • the types of finance available
maximise their export potential.              nia after the outbreak of COVID-19.          • trade finance (pre and post-export)
   Before going further, we need to ac-          The company needed to ensure they         • credit insurance
knowledge that articles about finance         had financial protection in place to cover   Speaking to an export finance manager
tend to have a limited audience. Ones         advance payments to 50 contractors in        can help businesses get a better under-
about export credit finance especially so.    Turkey and 100 contractors in Estonia        standing of their export finance require-
However, supporting businesses with the       worth hundreds of thousands of pounds.       ments and, where possible, identify an
finance they need to continue operating       A bespoke EXIP policy from UKEF helped       appropriate solution to support export
is top of the government’s agenda, and        bridge the gap, ensuring Peopleforce         transactions.
exporters are among the most productive       could continue to support their client
of UK businesses it needs to help.            and safeguard a significant revenue          Please contact us on richard.armstrong@
   That’s why it’s important to highlight     stream for the company.                      ukexportfinance.gov.uk or lisa.maddi-
the government’s solution for this: its          UKEF has 26 regionally based export       son-brown@ukexportfinance.gov.uk to
award-winning export credit agency UK         finance managers who work with busi-         get the conversation started

Westways Vending invests in training despite the pandemic
Between late 2019 and early 2020, in          The Company recognised that it would         and all team members were able to re-
response to business growth, Westways         need to invest in these people with a        turn to their roles by the autumn.
Vending employed several new vending          return to work program that revisited          Westways Vending places great im-
operators. They began their induction         earlier training and included emotional      portance on training and standards.
and job specific training, and were mak-      and physical support.                        As a family-owned business, company
ing great progress until March, when            Westways Vending is accredited by the      standards and service are at the heart
COVID turned everything upside down           Automatic Vending Association. As part       of their business and underpin the re-
and interrupted their progress.               of their Quality System, which is equiva-    lationships they have built with their
  As a provider of managed vending            lent to ISO 9001, vending operators are      clients. Despite the challenges posed
services, the Company continued to op-        required to complete modules in food         by working throughout a pandemic, all
erate throughout the pandemic. Field-         hygiene, health and safety, manual han-      new team members completed their
based staff worked on rotation, with          dling and driving for work, in addition      training and passed with flying colours!
some long periods of furlough between         to achieving the Company standards in
working weeks. This was particularly          vending machine management.                  To find out more about Westways
difficult for short-serving team members        Fortunately for the Company, a pro-        Vending please visit https://www.west-
who had only just begun their new roles.      portion of their clients remained open       waysvending.co.uk

14      Diamond Magazine
Diamond Magazine

Plenty more phish: Why employees fall for scams & what companies can do about it
Preventive countermeasures to phishing
emails may actually increase the likeli-
hood of employees falling for such scams,
a new study organised by the University
of Sussex Business School reveals.
   Protective controls, such as email proxy,
anti-malware and anti-phishing technol-
ogies, can give employees a false sense
of security, causing them to drop their
vigilance because they incorrectly assume
such measures intercept all phishing
emails before they reach their inbox.
   Employees’ sense of shame and fear
of work colleagues’ disapproval were
more effective deterrents from accessing       and Marketing at the University of Sus-        educational programme, incorporat-
phishing scams. To protect themselves          sex Business School, said: “Security safe-     ing phishing simulation exercises and
from costly phishing scams, companies          guards alone will not protect a company        embedded training for vulnerable em-
should put all staff through continuous        from phishing scams. Organizations and         ployees, needs to be established and
security training and educational pro-         individuals substantially invest in security   enforced in organizations.”
grammes, experts at the University of          to protect the integrity, availability, and      Effective staff training should inform
Sussex Business School and the Univer-         confidentiality of their information assets.   employees what security measures their
sity of Auckland recommend.                    However, our study supports other recent       employer already has in place but also
   Phishing scams are responsible for          findings that these safeguards are not         what security risks remain that could
almost one in three data breaches and          adequate to provide full protection for        be exploited by malicious attackers, the
the cost of ransomware to businesses           sensitive and confidential information.        academics conclude.
is estimated at over $8 billion globally.         To prevent phishing attacks, a well-de-
   Dr Mona Rashidirad, Lecturer in Strategy    signed continuous security training and        www.sussex.ac.uk

Kick off 2021 with a business plan in place to recover from lockdowns
                                               ActionCOACH approach to successful             will pay dividends to your business in
                                               SME businesses, is that business own-          the long run.
                                               ers and their teams must set aside time          Compared to larger enterprises, who
                                               each quarter to review the preceding           routinely make time for planning ses-
                                               quarter and create a business plan for         sions, small and medium sized business-
                                               the following 90 day period.                   es have been hardest hit by the fallout
                                                 Your quarterly review will give your         of Covid19. SME business owners will
According to the UK’s SME Recovery             team a chance to discuss what is work-         need to spend time working ON their
Tracker, a joint initiative of the Corporate   ing for your business and what isn’t,          business, not just IN their business, to
Finance Tracker and the Association of         closely examine your financial state-          ensure they can recover quickly. Creating
Chartered Certified Accountants, 65%           ment, and set goals and action items,          a business plan that documents your
of small and medium-sized enterprises          together with an agreed date for com-          vision and exactly how you are going to
in the UK don’t have a business plan or        pleting these items, for each member           achieve it is the best way to make that
financial forecasts in place as they head      of your team.                                  vision a reality.
into the New Year.                               Remember to include staff develop-
   Considering the kind of year 2020 has       ment in your planning. Does a member           Visit www.horsham.actioncoach.co.uk
been, and the uncertainty that still lies      of staff need training to make use of          to book your free coaching session and
ahead, it is vital that SME business own-      new technology that could streamline           receive practical growth strategies that
ers strategize and plan for a resilient        processes in your business? Any time or        you can implement immediately to im-
future. One of the cornerstones of the         money spent on developing your staff           prove your business.

                                                                                              #BuildingBusinessConnections          15
#BuildingBusinessConnections

COVID-19 has made working flexibly business critical
Five experts reveal reasons why the smart working revolution must remain, with a blueprint of how to embed it.

At Flexibility Matters November 13th
‘Action learning Group’, Emma Cleary,
founder of recruitment agency Flexi-
bility Matters, host, David Blackburn,
Chief People Officer for the FSCS and
four key flexible working influencers,
revealed how their businesses have
adapted and evolved in response to
COVID 19 regulations to propel remote
and flexible working to the point where
it is now a business driver, embedded
in their business culture and clearly
here to stay.
   Here are the group's four very action-
able take-aways:

Smart Teams
• Empower teams to think creatively         • Track results and outcomes, not           Smart Workspace
  about how to achieve what’s required        hours, as the way to measure pro-         • Re-define office spaces to be where
  of them via a collaboratively born          ductivity & performance.                    business collaboration takes place
  team charter or pact.                     • Engage with employee’s ‘whole-              and social connection happens, en-
• Nurture the smart working rene-             selves’, allowing space to ask, and         suring the remote environment is
  gades, keeping them central, to in-         mean – “Are you OK?”                        optimised for productivity.
  fluence and continue to drive the
  cultural change.                          Smart Technology                            At Flexibility Matters, flexible working is
                                            • Optimise tech capabilities to be-         at our core. Contact Emma on: emma@
Smart Management                              come a digital business in every way:     flexmatters.co.uk.
• Recruit, retain, and train for man-         E-rostering, plug and play facilities,
  agement with a flexible mindset,            cloud-based technology, boosted Wi
  providing them with the emotional           Fi, smart working learning portals on
  intelligence needed to facilitate smart     intranets, online meetings as default –
  working from a position of ‘YES’.           good for the budget and environment.

Are you locked-in to a hybrid cloud environment?
If so, you have a problem, says Extech Cloud.

Sussex based Microsoft Partner Extech       of the latest Windows Virtual Desktop       traditionally held on servers, like CAD
Cloud has stated that it can move any       (WVD) and is working with Microsoft as      and video editing, are possible in WVD.
server-based business-critical appli-       part of its development programme.
cation into the public cloud. This is a        The digital transformation that Extech   For more information, call a friendly
significant step in the IT world, and one   Cloud delivers is cutting-edge and re-      member of the Extech Cloud team on
that will help the South’s professional     moves the need for combined server          +44 (0) 1444 443200 or email info@ex-
services gain competitive advantage         and cloud solutions. The company re-        tech.co.uk
through reduced costs, efficiency and       ports that there are now no compel-
improved remote working.                    ling reasons why businesses should use
  Extech Cloud is pioneering the use        on-premise servers. Even workloads

16     Diamond Magazine
Diamond Magazine

PVL recognised as UK Business Hero 2020
The Chamber network launched the ‘UK             The completed visors were donated to
Business Heroes’ campaign In October           NHS hospitals; Royal Surrey, East Surrey,
to recognise the incredible work that          Great Ormond Street, St George’s and
UK businesses are doing, in the most           Royal London to name a few. The first
challenging of years.                          batch went to Sussex hospitals.
   PVL were delighted to be recognised            “This is a great recognition by the
as a UK Business Hero for the contribu-        Chambers of our team’s initiative to
tion they made during the pandemic in          support the NHS; it certainly helped us
respect of the shortage of PPE. Earlier this   focus and show how our strong core
year we went into full-scale production        values brought us all together” Nick
and delivered over 20,000 visors within a      Broom, CEO.
couple of weeks, providing the material
and labour totally free of charge.             https://www.pvluk.com/

Here are 10 things you can do right now to Improve your Digital Marketing for 2021
                                               Planning ahead is key to get the most              social media platforms.
                                               out of your digital marketing in the New       7. Assess your best social media posts
                                               Year. Follow our tips to supercharge your          for 2020 by reach and engagement
                                               marketing efforts and reach more of your           and iterate on them for 2021.
                                               customers online.                              8. Find the top 50 complaints, prob-
                                               1. Create an editorial calendar for your           lems, questions or pain points for
                                                  social media.                                   your customers and solve or address
                                               2. Brainstorm your core SEO keywords               them using content.
                                                  and review your Website content             9. Survey your customers and ask them
                                                  against the list.                               what they want from you next year
                                               3. Create content based on the gaps                and what you are doing right and
                                                  from point 2.                                   wrong this year.
                                               4. Head to Google Trends to see what           10. Think about which actionable met-
                                                  is happening in your market.                    rics are important to your business
                                               5. Review the marketing tactics of your            and create dashboards for them in
                                                  top 5 competitors.                              analytics and on your ad platforms.
                                               6. Follow your clients, partners, cus-
                                                  tomers and competitors across your          www.BluebellDigital.co.uk

DMH Stallard: Selling your business - will higher capital gains tax in 2021 impact you?
In July 2020, the Chancellor requested         and addressing boundary issues as be-          and you are wanting the certainty and
The Office of Tax Simplification (OTS)         tween CGT and Income Tax.                      benefit of the current Capital Gains Tax
to consider how capital gains tax (CGT)          Given the Government finances have           regime then you will need to sell before
distorts behaviour or fails to meet pol-       been so strongly impacted by Covid-19          the budget in March 2021.
icy intent.                                    with the budget deficit expected to bal-
  The OTS published “Capital Gains Tax         loon to £400bn, it is likely that taxes will   If you want more information about buy-
review – first report: Simplifying by de-      need to go up in the budget in March           ing and selling your business please con-
sign” in November 2020.                        2021, and the OTS report might pro-            tact Chris.Simmons@DMHStallard.com.
  The report made 11 recommenda-               vide clues on what is going to be in           Our corporate department comprises
tions including considering more closely       the budget.                                    29 lawyers located in London, Gatwick
aligning CGT rates with Income Tax rates         If you are looking to sell your business     and Guildford.

                                                                                              #BuildingBusinessConnections          17
Featured Article

Exciting move for Kreston
Reeves in Brighton

                                                                                                      We wanted to find
                                                                                                        something a bit
                                                                                                        different to the
                                                                                                       traditional office
                                                                                                       that reflects our
                                                                                                      culture and values

The team at Kreston Reeves will be moving from the Jubilee           goals. Businesses based in and around Brighton tend to be
Street offices where they have been based for the last 15 years,     very progressive, the way our clients are working has changed
into a new collaborative and innovative office space at the Plus X   and we are here to support them as they develop and grow.”
Innovation Hub, Brighton from January 2021. The move will help          Jake Standing, Partner at Kreston Reeves, adds: “We are
them take a step closer to being a carbon neutral business by        really excited to be moving to the new Plus X innovation hub
the end of 2021, and to continue to support the UN Sustainable       in Brighton. We’ve been lucky enough to call Brighton ‘home’
Development Goals that the firm are actively working towards.        for a number of years already but with the rapid changes
  gdb Member, Plus X offers sophisticated meeting spaces,            and developments in technology and with agile and flexible
state of the art media suites and product prototyping facilities     working becoming the norm, we wanted to find something a
and a business innovation programme called BRITE. There              bit different to the traditional office, that reflects our culture
is a welcoming community and strong focus on wellbeing               and values, and Plus X is perfect for us!
which aligns with the Kreston Reeves purpose, culture and               “Although some businesses are moving to working from home
values. The new office space also offers team members the            full time, it’s incredibly important to us to have a space where we
opportunity to be part of an innovative, entrepreneurial com-        can maintain human, face to face interaction with our clients,
munity in a more collaborative setting.                              colleagues and communities. We’re looking forward to further
  Alison Jones, Partner at Kreston Reeves, comments: “We are         enhancing our ‘in person’ relationships with this move.”
proud to continue to be at the heart of this amazing community!         Alexandra Young, Location Manager at Plus X, said; “Welcoming
Brighton has always been a great place to work and live, and we      collaborative members who will enhance our growing community
can only see it getting better with a variety of exciting develop-   is key to the Plus X formula. Kreston Reeves are a forward-thinking
ments and initiatives across the city. Brighton is full of amazing   businesses who place great importance on adding value to their
minds and inclusive views and is brimming with innovation.           clients and we know that approach will be very much valued by
  “Our team will continue to focus on guiding our clients            our members here in the Plus X Innovation Hub.”
to a brighter future. We help businesses, individuals and
not for profit organisations with more than just accounting,         www.krestonreeves.com
business and financial advice, we help them achieve their            www.plusx.space

18      Diamond Magazine
Diamond Magazine

Managing your Team Remotely by Volt
There are significant benefits to manag-       the right (digital) place at the right time
ing teams remotely, from being able to         for collaboration to happen.
work with people all over the world to           Create a standardised way of work-
having more flexibility. There are some        ing - If you leave people to their own
simple ways to make this effective.            devices when it comes to the way they
   Track productivity – By tracking at-        work you could end up with multiple
tendance, hours worked or whatever             processes that don’t integrate well to-
measure of productivity works best for         gether. Standardized your way of work-        for people to connect remotely and for
your business, will provide you with clar-     ing that you roll out for remote workers.     responsibilities to continue to be shared.
ity on whether contractual requirements          Avoid overload - Digital overload can         Don’t give up on the business cul-
are being fulfilled. You’ll also be able to    easily happen to remote teams if you’re       ture - If your staff are not working in an
identify areas that need improvement,          using email, chat and other forms of          office every day, regularly share your
allowing a more tailored and effective         messaging. Choose your communica-             vision for the business, keep your staff up
approach to training.                          tion channels and stick to them so that       to date about how the business is doing.
   Balance consistency with being flex-        people don’t start feeling overwhelmed.       Ask for input and feedback and schedule
ible - Under the current circumstances, a        Utilise tech tools - From screen shar-      regular projects and events that anyone
degree of flexibility is essential. However,   ing to collaborative editing and project      can get involved in remotely.
this has to be balanced with consistent        management software, there are lots of
performance and ensuring people are in         tools out there that will make it easier      www.voltinternational.com

Structured Communications and FASTSIGNS – a match made in heaven

With the crazy year that 2020 has been, it     any guests to the building.                   many years now as suppliers and clients
has been great to work with our friends          Mel came to the office and gave some        of theirs we have really enjoyed bring-
at FASTSIGNS Crawley to help spruce up         great insight and vision, to ensure the       ing the vision they had for their new
our office environment here at Struc-          desired effect came across visually, and      offices to life. It's been great getting to
tured Communications.                          we are delighted with the results.            know Terry on this latest project, he is
  Having met Mel through Young Startup           Terry Smith, Sales & Marketing Director     a perfect fit to the Structured team and
Talent around 6 years ago, where we            of Structured Communications, com-            his enthusiasm and vision for what he
supported young entrepreneurs in the           mented “I joined the Structured team          wants to do in his new role is infectious.
area, we have always looked to work            back in June, and it was evident early on,      At FASTSIGNS we have always valued
closely together, and share business           how proud the team were to work for the       the importance of working together and
leads where appropriate.                       company, but equally, the customer and        supporting fellow local businesses, es-
  This has worked especially well with         excellent effective service is what sets      pecially in this strange time. We hold
both companies being members of Gat-           us apart from our larger competitors,         the relationships we have built over the
wick Diamond, as well as being main            so I contacted Mel, and we got the ball       years with companies like Structured
sponsors for local Football league team,       rolling to get the office looking the part.   Communications and through network-
Crawley Town FC.                               Mel and Alan were a pleasure to work          ing regularly at gdb events in extremely
  With us here at Structured Commu-            with, and I look forward to us continuing     high regard".
nications & Ghost Gamer Broadband              to work together for many more years”.
moving into a new office just over 18            Mel Martinez, Owner of FASTSIGNS            www.structuredcommunications.co.uk
months ago, it was key to get across our       Crawley, commented “Having worked             www.ghostgb.co.uk
key values for team members, as well as        with Structured Communications for            www.fastsigns.co.uk/854-crawley

                                                                                             #BuildingBusinessConnections            19
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