Green Office Lifestyle Toolkit - The Initiative "Upscale and Mainstream Green Office Lifestyles in Vietnam" - One Planet Network
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Green Office
Lifestyle
Toolkit
The Initiative “Upscale and Mainstream Green Office Lifestyles in Vietnam”
live with care
Green Office Lifestyle Toolkit 2
Green Office Lifestyle Toolkit 3
CONTENTS
1 Introduction 5 3.2 Activity 2: Baseline Assessment 25
1.1 Global issues and Sustainable 5 3.2.1 Collecting consumption
Development data for selected base
1.2 Efforts to promote Sustainable year
8
Development 3.2.2 Calculate emission of
baseline consumption
1.3 Sustainable Consumption and 11
Green Lifestyle 3.2.3 Walk-through evaluation
3.2.4 Technical assessment
1.4 Green Office and Green Office
13 3.2.5 Sustainable consumption
Lifestyle
report - Baseline assess-
1.5 Project “Upscale and Main ment report
14
stream Green Office Lifestyles in
Vietnam" 3.3 Actitivy 3: Sustainable initatives 29
implementation
2 Establishing Green Office Lifestyle at 16 3.3.1 Setting targets for 5
the office required consumptions/
emission
2.1 Develop Practice Guideline for 17
3.3.2 Implementation Plan
staff and funtional units
3.3.3 Sustainable initiatives
2.2 Training on sustainable 18 implementation
behaviour change
2.2.1 Objective 3.4 Activity 4: Implementation 30
2.2.2 Contents evaluation
2.2.3 Training methodology
3.5 Activity 5: Establish sustainability 30
2.2.4 Training implementation policy and standardize manage-
2.2.5 Collect staff's initiatives ment system
for action plan 3.5.1 Revise and issue sus
2.2.6 Behaviour change tainable consumption
evaluation after training policy that aligns to organ-
2.2.7 Training tools isation's development
3.5.2 Standardize instructions,
processes and docu-
3 Towards Green Office 23 ments to sustain the
3.1 Activity 1: Preparation 23 system
3.1.1 Organisation 3.5.3 Develop yearly action plan
commitment 3.5.4 Conduct Office Emission
3.1.2 Build GO Team Report
3.1.3 Communication
activities 4 Green Office Implementation 31
Process Flow
Green Office Lifestyle Toolkit 4
Appendix C Implementation tools 41
A Terms and Definitions 33 1 Forms 41
B Practice Guideline 35 1.1 Interview form to evaluate 41
sustainable lifestyle of staff
1 Energy 35
1.2 Organisation commitment 42
1.1 Lighting 35
form
1.2 Air conditioner 35
1.3 Awarding policy 43
1.3 Office envelop 35
1.4 Walk-through assessment 44
1.4 Equipment 36
1.5 Example of lighting 44
1.5 Pantry rooms 36 instruction
1.6 Transportation 36 44
1.6 Sample of policy on
2 Water usage 37 sustainable consumption
2.1 Bathroom 1.7 Sample of initiatives 44
2.2 Toilet action plan
2.3 Hand wash basin 1.8 Sample of Action Plan 45
2.4 Kitchen
2 Communication tools 49
2.5 Cooling tower
2.6 Reuse rainwater, greywater
3 Paper saving 38
3.1 Printing paper
3.2 Tissues and toilet paper D Tools for training on sustainable 50
4 Manage and reduce waste 38 consumption and lifestyle
4.1 Reuse printed papers 1 Methodology models 50
4.2 Recycle papers and waste 1.1 Stage of Changes 50
4.3 Practice waste recycle and 1.2 Motivation - Opportunity - 51
separation Abililty
4.4 Design and renew office 2 Training lesson plans 52
/building 3 Situational guide for trainer 56
5 Stationaries and kitchen tools 39 4 Behaviour change report 64
usage
5 Final evaluation and report 64
5.1 Stationaries
5.2 Kitchen tools
6 Green meeting and event 39
E References 64
Green Office Lifestyle Toolkit 5
1 INTRODUCTION
1.1 Global issues and Sustainable Development Global environmental issues in upcoming times
Since United Nations Conference on the Human Climate change (CC): It has seen a continuous
Environment held in Stockholm in 1972, environ- increase in Greenhouse Gas (GHG) concentration.
mental problems have become one of the key It was recorded that in 2010 there was 49 giga tons
themes to be discussed at a variety of international of CO2 emission that doubled 1970’s figure. The
conferences. Global environmental challenges main sources of emission were fossil fuel com-
have changed depending on stages of develop- bustion activities. In 2013, the CO2 concentration
ment of human being. In the period of 1970 – reached 400ppm. CC has caused impacts in all
1980, industrial pollution was the key challenge sectors such as food production, coastal liveli-
to be addressed; but during 1990 – 2000, they hoods and production system.
were biodiversity degradation, climate change and
It is forecasted that should there be no solution to
desertification.
cut GHG emissions, until 2100, the earth tem-
In recent years, with globalization, increasing pop- perature can increase 3.7 – 4.8 degrees Celsius
ulation and rapid urbanization/increasing middle compared to the pre-industrial time. Heat waves,
income citizens, global environmental issues storms, droughts, heavy natural disasters, flooding
are changing in a complicating way, which has in broad scale, especially in coastal cities, have
become new challenges for mankind. caused severe damages to the people and the
ecosystem.
Picture 1. Emissions per capita of countries in 2011 (unit: tons of CO2e) (Source: World Resources Institutes) 1
1
Google Public Data: https://goo.gl/V2v4fd
Green Office Lifestyle Toolkit 6
Some POPs can sur- Chemicals and waste pollution: Chemicals pol- Sustainable Development
vive in the body for lution, especially persistent organic pollutants The term “sustainable development” appeared for
up to 50 years, dam- (POP), and heavy metals, are threatening human the first time during the environmental protection
aging the nervous health and the ecosystem. In 2012, the State of the movement in early 1970s. In 1987, in the report
system, endocrine Science of Endocrine Disrupting Chemicals report “Our common future” by the World Commission on
and reproductive (UN Environment) pointed out that the increas- Environment and Development (WECD), Sustainable
systems. ing production, use and disposal of chemicals in Development was defined as “development that
developing countries have created dangers to the meets the needs of the present without compro-
environment and human being. The chemicals mising the ability of future generations to meet their
pollution has damaged the ecosystems, biodi- own needs”.
versity, water resources, agricultural production
system and especially effected human’s health. The UN Conference on Environment and Develop-
Besides, the emission of POP and toxic heavy ment (the Earth Summit) in Rio de Janeiro in 1992
metals comes from approximately 50 million tons and the World Summit on Sustainable Development
of electrical wastes annually. 2 in Johannesburg in 2002 identified Sustainable
Development as a development process that has
Scarce water resource: More than 70 percent of a strict, reasonable and harmonious combination
the earth is covered in water, but only 2 percent of 3 aspects of development, including economic
of that is freshwater. Water is the most natural development (especially economic growth), social
resource that is used all over the world. However, development (especially social progress and
access to clean water is not even globally. Many equality, poverty reduction and labor), and environ-
areas depend on rainfall reservation. As the climate mental protection (especially pollution treatment,
changes, the natural water resource will become environmental quality recovery and improvement,
scarcer, leading to a shortage of freshwater. deforestation prevention, sound exploitation and
resource efficiency).
Deforestation: Nowadays, natural disasters, floods,
and droughts are becoming more and more dra- Indicators of Sustainable Development consist of
matic. The underlying reason of these problems is stable economic growth, well-implemented social
indiscriminate deforestation that happens almost progress and equality, sound exploitation and
everywhere in the world. At the first place, human resource efficiency, environmental protection and
being cut down trees and deforested for agricul- improvement. Sustainable Development is agreed
ture to meet the increasing demands for food and by nations as the oriented strategy to deal with
basic needs and facilities. Then with urbanization global issues.
and society development, the forest is gradually
replaced by skyscrapers, big cities, so as mining,
oil and other resources exploitation. Many tree
organizations have given warnings that this devas-
tation will affect the global climate. Many animals
are nearly extinct due to lack of living area. Erosion,
climate change and, in some cases, natural disas-
ters such as floods are caused directly or indirectly
by deforestation.
2
https://moitruongviet.edu.vn/mot-so-van-de-moi-truong-toan-cau-va-dinh-huong-giai-phap-trong-thoi-gian-toi/
Green Office Lifestyle Toolkit 7
FACTS AND FIGURES
• Each year, an estimated one third of all food produced – equivalent to 1.3 billion tonnes worth
around $1 trillion – ends up rotting in the bins of consumers and retailers, or spoiling due to
poor transportation and harvesting practices;
• If people worldwide switch to energy efficient lightbulbs, the world will save US$120 billion
annually;
• Should the global population reach 9.6 billion by 2050, the equivalence of almost three plan-
ets could be required to provide the natural resources to sustain current lifestyles.
WATER
• Less than 3 per cent of the world’s water is fresh (drinkable), 2.5 per cent of which is frozen
in the Antarctica, Arctic and glaciers. Humanity must therefore rely on 0.5 per cent for all of
man’s ecosystem’s and fresh water needs.
• Man is polluting water faster than the natural capability of recycling and purifying water in
rivers and lakes.
• More than 1 billion people still do not have access to fresh water.
• Excessive use of water contributes to the global water stress.
• Water is free from nature but it requires expensive infrastructure to deliver to end-users.
ENERGY
• Despite technology advances have promoted energy efficiency gains, energy use in OECD
countries will continue to grow another 35 per cent by 2020. Commercial and residential
energy use is the second rapidly growing area of global energy use after transportation.
• In 2002, the motor vehicle stock in OECD countries was 550 million vehicles (75 per cent of
which were personal cars). A 32 per cent increase in vehicle ownership is expected by 2020.
At the same time, motor vehicle kilometres are projected to increase by 40 per cent and glob-
al air travel is projected to triple in the same period.
• Households consume 29 per cent of global energy and consequently contribute to 21 per
cent of resultant CO2 emissions.
• One-fifth of the world’s final energy consumption in 2013 was from renewables.
FOOD
• While substantial environmental impacts from food occur in the production phase (agricul-
ture, food processing), households influence these impacts through their dietary choices and
habits. This consequently affects the environment through food-related energy consumption
and waste generation.
• 1.3 billion tonnes of food is wasted every year while almost 1 billion people go undernour-
ished and another 1 billion hungry.
• Overconsumption of food is detrimental to our health and the environment.
• 2 billion people globally are overweight or obese.
• Land degradation, declining soil fertility, unsustainable water use, overfishing and marine
environment degradation are all lessening the ability of the natural resource base to supply
food.
Source: UN (http://www.un.org/sustainabledevelopment/sustainable-consumption-production/).
Green Office Lifestyle Toolkit 8
1.2 Efforts to promote Sustainable Development The 10YFP also fosters knowledge and experience
sharing, and facilitates access to technical and
a. International efforts
financial resources for developing countries. UN
Since the UN Conference on Environment and Environment serves as the 10YFP Secretariat.
Development in Rio de Janeiro in 1992, the world
has become aware that unsustainable production
and consumption patterns are main causes of Objectives of 10YFP:
environmental degradation. In the World Summit • Accelerate the shift towards SCP, supporting
on Sustainable Development (WSSD) in Johan- regional and national policies and initiatives.
nesburg in 2002, the Plan of Implementation was
• Contributing to resource efficiency and decou-
approved with a call to action to “encourage and
pling economic growth from environmental
promote the development of a ten-year framework
degradation and resource use, while creating
of programmes in support of regional and national
decent jobs and economic opportunities and
initiatives to accelerate the shift towards sustain-
contributing to poverty eradication and shared
able consumption and production to promote
prosperity.
social and economic development within the car-
rying capacity of ecosystems by addressing and, • Mainstream SCP into sustainable develop-
where appropriate, delinking economic growth and ment policies, programmes and strategies, as
environmental degradation”. appropriate, including into poverty reduction
strategies.
10-Year Framework Programmes (10YFP): Being
• Support capacity building and facilitate access
approved at UN Conference on Sustainable Devel-
to financial and technical assistance for devel-
opment (Rio+20) in 2012, the 10-year framework
oping countries, supporting the implementation
of programmes on sustainable consumption and
of SCP activities at the regional, sub-regional
production patterns (10YFP) is a global framework
and national levels.
of action to enhance international cooperation to
accelerate the shift towards sustainable consump- • Enable all stakeholders to share information
tion and production (SCP) in both advanced and and knowledge on SCP tools, initiatives and
developing countries. The 10YFP generates collec- best practices, raising awareness and en-
tive impact through multi-stakeholder programmes hancing cooperation and development of new
and partnerships, which develops, replicates and partnerships – including public-private partner-
scales up SCP policies and initiatives at all levels. ships.3
ECOSOC/ 10YFP Board
HLPF Kenya, Nigeria, Republic of South Korea, Indonesia, Albania,
Romania, Argentina, Mexico, Germany, Turkey
C u tr c khung 10YFP
10YFP UN Environment as Secrectariat
Inter-Agency
Coordination
Group
10 YFP Trust Fund
National Focal Points Stakeholder Focal Points
20 UN bodies 127 countries 9 major groups & others
10YFP PROGRAMMES
AGENDA 2030
& SDGs Consumer information Buildings & construction
3
http://www.unep.
org/10yfp/about/ Regional platforms,
Lifestyle & Education Tourism
strategies &
what-10yfp roadmaps
4
http://www.unep. Public Procurement Food systems
National
org/10yfp/about/gov- Roundtables &
SCP saction plans
ernance Information & knowledge (SCP Clearinghouse)
Figure 2. 10YFP Governance (Source: UN Environment).4
Green Office Lifestyle Toolkit 9
On January 1st 2016, 17 Sustainable Development b. Vietnam's efforts
Goals (SDGs) of the 2030 Agenda for Sustainable In 2011, Vietnam’s Prime Minister approved the Na-
Development — adopted by world leaders in Sep- tional Strategy for Climate Change with 4 specific
tember 2015 at an historic UN Summit — officially objectives as below:
came into force. Over the next fifteen years, with
• To assure food security, energy security, water
these new goals that universally apply to all, coun-
source security, hunger eradication and poverty
tries will mobilize efforts to end all forms of pov-
reduction, gender equality, social security,
erty, fight inequalities and tackle climate change,
community health, improve living standards
while ensuring that no one is left behind. The SDGs,
and protect natural resources in the context of
also known as Global Goals, has been built on the
climate change.
success of the Millennium Development Goals
(MDGs) and the aim to go further to end all forms • A low-carbon economy and green growth will
of poverty. become a primary trend in sustainable devel-
opment; GHG emission reduction and absorp-
The new Goals are unique because they call for tivity increase will gradually become a manda-
actions by all countries, poor, rich and middle-in- tory indicator in socio-economic development.
come to promote prosperity while protecting the
• To raise climate change awareness, responsi-
planet. They recognize that ending poverty must
bility and response capacity of stakeholders; to
go hand-in-hand with strategies that build econom-
develop scientific and technological potential
ic growth and addresses a range of social needs
and human resource quality; to perfect insti-
including education, health, social protection, and
tutions and policies, and develop and effec-
job opportunities, while tackling climate change
tively use financial resources, contributing to
and environmental protection.
enhancing the economic competitiveness and
While the SDGs are not legally binding, govern- status of Vietnam; to take advantage of climate
ments are expected to take ownership and estab- change opportunities for socio-economic
lish national frameworks for the achievement of development; to develop and widely multiply
the 17 Goals. Countries have the primary respon- climate system-friendly ways of life and con-
sibility for follow-up and review of the progress sumption patterns.
made in implementing the Goals, which will require • To actively join international communities in
quality, accessible and timely data collection. responding to climate change; to increase Viet-
Regional follow-up and review will be based on nam's international cooperation for effective
national-level analyses and contribute to follow-up climate change response.
and review at the global level..
Figure 3. 17 Sustainable
Development Goals
Green Office Lifestyle Toolkit 10
Participating in the 21st Conference of Parties These objectives will be achieved through fostering
(COP21) to the United Nations Framework Con- economic reform towards resource efficiency, GHG
vention on Climate Change (UNFCCC) in Paris, emission reduction by research and technology
Vietnam announced the Intended Nationally application, infrastructure development to improve
Determined Contributions report, which identified economic effectiveness, climate change adaptation,
“With domestic resources, GHG emissions will be contribution to poverty reduction and sustainable
reduced by 8% by 2030 compared to the Business economic growth..
as Usual scenario (BAU). The above-mentioned
To promote SCP activities, in 2016, the Government
contribution could be increased up to 25% with
issued National Action Plan on SCP up to 2020, with
international support”.
a vision to 2030. In this plan, consumption behavior
Besides, the Government approved National Strat- change is put forward through encouraging environ-
egy on Green Growth during 2011 – 2020, with mentally-friendly lifestyles, products and services
vision to 2050. The objectives of this strategy are via communication channels.
to develop a low-carbon economy, enrich the na-
tional capital and develop sustainable economy.
PARTICULAR OBJECTIVES OF THE PERIOD 2016 – 2020 OF THE NATIONAL ACTION PLAN
ON SUSTAINABLE PRODUCTION & CONSUMPTION (SCP)
• Improve policy and mechanism to implement sustainable production and consumption:
The percentage of enterprises applying clean technology and sustainable technology in
intensive energy consumption and environmental pollution sectors reach 60-70%; 50% of
manufacturing enterprises applies cleaner production and energy saving solutions; pilot
application and gradually expanse ecological innovation for enterprises, industrial parks,
industrial zones and industrial clusters; Increase in contribution of green sector, environ-
mental industry sector and waste recycle sector in GDP up to 42%-45%.
• Reduce waste in distribution activities: 50% of the enterprises in distribution sector is
trained and implement cleaner production and energy saving solutions; Reduce 65% of
unfriendly environmental bags in the supermarkets and shopping malls, and 50% at the tra-
ditional markets (in comparison with the year 2010); Apply green distribution certifications
to distributors; successful develop and gradually expanse sustainable supply chain to key
products in the economy.
• Gradually increase the percentage of sustainable products in the total key export products
volume of Vietnam; provide information, guide and support to 3 apply sustainable man-
agement system, sustainable standards to meet environmental requirements by import
countries to Vietnam export enterprises.
• Provide sufficient information to consumers about sustainable products, and sustainable
production and consumption practices; increase percentages of sustainable products in
the public purchasing; improve legal framework and guidance about implementation of
sustainable public procurement;
• 90% scraps of plastic bag, paper, oil, iron and steel shall be recycled; 85% urban solid waste
shall be recycled, reused, produce energy or organic fertilizer; 75% non-hazardous industrial
solid waste shall be collected for reusing and recycling and 50% construction solid waste
generated from urban areas shall be collected for reusing or recycling.Green Office Lifestyle Toolkit 11
1.3 Sustainable Consumption and Green Lifestyle A “sustainable lifestyle” is a cluster of habits and
Due to the human consumption patterns, the patterns of behaviour embedded in a society and
Earth’s natural resources have been exhausted, facilitated by institutions, norms and infrastructures
especially non-renewable resources. More than that frame individual choice, in order to minimize
one third of the natural resources were exploited the use of natural resources and generation of
over the past four decades. Cities in the world used wastes, while supporting fairness and prosperity
75% of the natural resources, disposed of 50% of for all.
the waste and 60 – 80% of the GHG emissions.5
It is predicted that until 2050, urban population
a. UN Environment’s initiative to promote sustain-
accounts for two thirds of the world population.
able consumption
Consumption habits of individuals and the whole
The 10YFP on Sustainable Lifestyles and Education
society in general have an enormous impact on the
(SLE) was launched at the UNESCO World Confer-
sustainability of human being.
ence on Education for Sustainable Development in
Sustainable Lifestyle is expressed in the way Nagoya, Japan on November 11th 2014. Its mission
resources are consumed when acknowledg- is to foster the uptake of sustainable lifestyles as
ing the limitation of the ecosystem and natural the common norm, with the objective of ensuring
resources, and being aware of the responsibility of their positive contribution to addressing global chal-
each individual to protect the Earth for today and lenges, such as resource efficiency and biodiversity
tomorrow. 6 conservation, climate change mitigation and adap-
tation, poverty eradication and social well-being.
Work areas of the Sustainable Lifestyles and Education Programme
1
o Promoting innovative models and traditional practices of sustainable
Developing and replicating lifestyles
sustainable lifestyles, o Supporting conducive policies, infrastructures and economic
instruments
including low-carbon lifestyles o Building the business case and encouraging responsible market
innovation for sustainable lifestyles
2
o Mainstreaming sustainable lifestyles into formal education
Educating for o Making sustainable lifestyles a focus in every learning environment
sustainable lifestyles o Mobilizing and empowering youth for sustainable lifestyles
3
Transforming current and o Scenarios for sustainable and low-carbon lifestyles
o Developing frameworks and tools to assess and track lifestyles
shaping future generation’s impacts
lifestyles o Ensuring and measuring the programme contribution to global
priority challenges
Figure 4. Work areas of the Sustainable Lifestyles and Education Programme (Source: UN Environment 7).
5
UN Environment Report, 2012
6
Updated definition based on UN Environment (2010), the Taskforce on Sustainable Lifestyle
7
http://www.unep.org/10yfp/programmes/sustainable-lifestyles-and-education-programmeGreen Office Lifestyle Toolkit 12
What is Low-carbon Sustainable Lifestyle?
“A “sustainable lifestyle” is a cluster of habits and
patterns of behaviour embedded in a society and
facilitated by institutions, norms and infrastruc-
tures that frame individual choice, in order to min-
imize the use of natural resources and generation
of wastes, while supporting fairness and prosperity
for all.” (According to “A framework for shaping
sustainable lifestyles” report by UN Environment).
Figure 5. GetGreen Guidebook by GetGreen Vietnam
b. Initiatives in Vietnam project (Source: Vietnamplus 9)
Green Office Program – WorldWide Fund (WWF)
“Green Office Program was initiated by WWF
Project GetGreen Vietnam – Sustainable Living and
Finland in 1997 in order to reduce resources (i.e.
Working in Vietnam (GetGreen)
energy and water) consumption, and therefore cut
costs as well as minimize impacts on the environ- GetGreen Vietnam project was funded by the Eu-
ment. ropean Union and implemented by Delft University
of Technology (The Netherlands), Asian Institute
This model is appropriate for offices in both public of Technology in Vietnam (AIT-VN) and Vietnam
and private sectors. In 2007, the Embassy of Cleaner Production Centre (VNCPC).
Finland in Vietnam was the first Green Office in
Vietnam certified by the WWF. Others such as Brit- The project promoted sustainable consumption
ish Embassy in Hanoi, Conforama IHTM Co., OUT-2 through training for Change Agents and developing
Design Co., Toyota Motor Vietnam Co. and Tanner sustainable consumption communities in Hanoi,
Vietnam Co. also joined this program. Hochiminh City, Danang and Cantho.
At this moment, WWF Vietnam has suspended this The Change Agents were equipped with knowledge
program. of sustainable consumption such as shopping,
urban farmer, energy efficiency, 3Rs at home, office
and school, and were inspired to change their be-
havior and encourage others to change.
GetGreen Vietnam was implemented during 2012 –
2015 its GetGreen Guidebooks were finalized with
practical green tips.10
8
http://tcnn.vn/Plus.aspx/vi/News/125/0/9/0/6410/_Chuong_trinh_Van_phong_xanh_Xu_huong_moi_cua_cac_van_phong_hien_dai_tai_Viet_
Nam
9
http://getgreen.vn/
10
http://www.vietnamplus.vn/getgreen-viet-nam-du-an-tien-phong-lan-toa-thoi-quen-tieu-dung-xanh/318055.vnpGreen Office Lifestyle Toolkit 13
1.4 Green Office and Green Office Lifestyle • GO maintains procurement instructions and
procedure with regards to ecological aspect
What is Green Office (GO)? and social responsibility of office supplies and
Green Office is an environmental management other work-related products (Goal 12).
system for offices, focusing on raising awareness
• GO requires annual reporting, which allows
and driving behaviours of office workers towards
the model to be integrated into monitoring
sustainable consumption practices. This is a
and reporting. The results can be put to use in
continuous process to improve existing/emerging
corporate responsibility reporting.
issues in order to reduce operating costs and en-
vironmental impacts of the organisations, result- • GO contributes to curb climate change by the
ing in benefits and healthy and friendly working most practical means, such as by reducing
environment. work commuting and energy emissions from
offices. GO project increases staff knowledge
Green Office contributes to sustainable develop- of climate change and how to slow it (Goal 13).
ment and supports the SDGs.
• GO can recommend the use of WWF’s country
• GO brings up a clear working environment, guides on sustainable seafood, which help to
improves in-office air quality and employees’ ensure responsible consumption by favouring
health. GO minimizes the use of cleaning certified (MSC, ASC) fish products (Goal 14).
agents (use only eco-friendly agents) (Goal 3).
• GO can draw up a responsible procurement
• GO pays special attention to water efficiency. manual, encourages companies to reduce
GO project always has at least one option to consumption of paper, and favours responsibly
reduce water use, such as using water saving produced (FSC-certified) paper products and
devices, or through monitoring (Goal 6). wood products, or promotes maintenance of
• GO pays special attention to energy efficiency biodiversity (Goal 15).
and encourages the shift to renewable energy.
GO project usually has many energy saving
solutions (Goal 7).
• GO encourages business models that take
sustainability as a priority, with the under-
standing that economic growth can be com-
patible with caring for environment (Goal 8).
• GO applies resource efficiency, and clean/envi-
ronmentally-friendly production processes and
technologies. GO always encourages employ-
ees towards SCP innovations (Goal 9).
• GO encourages the use of non-engine vehicles
and public transportation instead of private
ones, contributing to the development of pub-
lic transportation system. GO also emphasizes
on energy productivity and sustainability in
property management. GO always carries out
waste management and treatment, contribut-
ing to public waste recycling system (Goal 11).Green Office Lifestyle Toolkit 14
There have been several programs promoting GO
in Vietnam, such as the global WWF GO certifi-
cation program (2007) in which 5 offices 11 were
supported to meet GO WWF standards. The pro-
gram was closed down and at this moment there’s
Specific objectives:
no support from WWF Vietnam except for sharing
documents. (1) To promote and implement Green Office Life-
styles for consumer groups of employees in 3 of
Several other certifications and labelling systems
most relevant areas (i.e. service providers, manu-
for GO, including LEEDs (for building) and LOTUS
facturing and civil/public organizations) in Vietnam;
(for hotels), are on-going but appropriate with large
(2) To develop the Green Office Lifestyles Toolkit
companies because of requirement of big invest-
and Green Office Standards as standardized materi-
ment for re/new-constructing. Therefore, at pres-
als for the use of public audience;
ent, it is essential to implement SC programmes
focusing on offices and white collars to adopt the (3) To contribute to the development of the policies
low-carbon sustainable lifestyles and contribute to in (i) GO certification; (ii) Sustainable Procurement;
the strategic objective of emission reduction set by and (iii) Sustainable Consumption and Production;
the Vietnam government. and
(4) To contribute to Sustainable lifestyle training in
1.5 Project “Upscale and Mainstream Green Vietnam.
Office Lifestyles in Vietnam”
The project “Upscale and Mainstream Green
The GO Lifestyle Toolkit is a guidebook that in-
Office Lifestyles in Vietnam” (GO project) with an
cludes training instructions on behaviour changes
innovative approach aims to promote and deploy
for office employees towards sustainable con-
GO in Vietnam through shift to sustainability-driven
sumption such as energy, water, paper, chemicals
behaviours amongst office employees, formulation
consumption, waste and 3R.
of office’s sustainable consumption policy, policy
dialogue on the promulgation of GO standard, and This document will guide you on how to implement
capacity building on GO for trainers and auditors. GO initiatives, including:
• Establish GO core team;
Overall objectives: To upscale and mainstream
Low-Carbon Sustainable Lifestyles patterns and
• Evaluate and monitor behaviour change;
behaviours amongst consumer groups of em- • Evaluate and monitor the effectiveness of GO
ployees in offices, focusing on three key domains initiatives based on emission reduction; and
of consumption (energy, waste, water) in order to • Develop an action plan and sustainable con-
reduce impact on the environment and mitigate cli- sumption policy for organisations.
mate, consequently contributing to the implemen-
tation of the Master Action Plan of Vietnam’s Green
Growth Strategy, National road map to reduction
of GHG emission and other related SCP strategies
and action plans.
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http://www.ngocentre.org.vn/content/wwf-grants-green-office-certificates-3-british-agencies-vietnamGreen Office Lifestyle Toolkit 15
Green Office Lifestyle Toolkit 16 2 ESTABLISHING SUSTAINABLE LIFESTYLE AT THE OFFICE As main consumers in an office, office workers are Communication is vital to ensure that all the key factors that help make sustainability-driven office staff understand the objectives and roles changes in consumption pattern of their organi- of individuals in implementation and maintaining sation to save expenses and reduce environment sustainability-driven activities (green activities), impacts that are caused by their daily consump- supporting organisation’s sustainability policy. The tion in the office such as electricity, water, station- objectives should be clearly communicated so that ary…Accordingly, they play a very important role the key messages will be conveyed to every staff in in sustaining these changes in the organization. the organisation. It means that changing office staff behaviours toward sustainable consumption is establishing sustainable lifestyle in the office. The success of establishing sustainable lifestyle, green lifestyle, at the office really depends on the participation level of office staff. Office staff will be willing to contribute sustainable ideas and ready to change their behaviours if they well understand the objective of environment protection activities and realize the benefits for their organisation and themselves.
Green Office Lifestyle Toolkit 17
2.1 Develop Practice Guideline for staff and 2.1.2 Practice Guideline for funtional units
functional units
This is work instruction for funtional units to com-
2.1.1 Practice Guideline for staff ply certain schedule that is developed by GO Team
This can be a guidebook whose content may including:
include: • Lists of tasks: select suitable instructions that
• Commitment and environment policy of the applicable for functional units in “Appendix B -
office signed by top management Practice Guideline”
• Implementation objective and yearly action • Delegated staff that have take that responsi-
plan bility
• Instruction and guideline for practice: buying, • Time and frequency
operating, consuming of office equipment, ma- • How to execute the tasks
terial, disposing wastes, organising activities
indoor and outdoor such as events, meetings, Example:
business travelling, retreating trips, community
Instruction “Periodically and seasonally check and
activities… (*)
maintain air conditioners” to ensure the highest effi-
• Rewarding and encouragement policies for ciency and life time of the equipment is responsible
green initiatives. for facility units. .
The guidebook should have simple design with pic-
tures, easy to understand, easy to practice, attract- Practice Guideline for staff and functional units are
ing, inspiring and easy to keep at working table. designed by GO team under supervisory of Trainer
and Consultant.
The guidebook can be published in online version
that does not require printing work, possible to put
on the computer screen, TV, electronic panels…
Be reminded to apply sustainable tips for guide-
book design, printing and number of documents to
be issued.
(*) Instruction and guideline for practice
Instruction: include lighting, air conditioner,
printing, wastes separation… (See example
“Instruction of using lighting” at Appendix
C - 1.5)
Guideline for staff: select applicable tips
from Appendix B - Practice guidelineGreen Office Lifestyle Toolkit 18
2.2 Sustainable lifestyle training 2.2.3 Training methodology
It is essential for all staff of the organisation to • Training is organised in small group of 20-25
participate in sustainable lifestyle training and be people or by department.
reminded frequently. New staff need to be trained • Training applies 5 steps of Behaviour Change
at starting time. Model (Appendix D-1) and sustainable be-
haviour change methodology of Get Green VN
2.2.1 Objectives project. 12
• To inspire staff to change lifestyle toward sus- • Training venue can be in/out of office or out-
tainability and maintain green behaviours. door depending on purpose of training session.
• To build the corporative team working culture
to continuous improvement.
2.2.2 Contents
• Understand lifecycle of products/goods and
roles of consumers in product’s lifecycle.
• Benefits of Green Office implementation,
introduction Green Office models Pre - Contemplation Contemplation
• Give inspiration on environment protection
and sustainable consumption
• Initiate improvement ideas to protect environ-
ment and behaviour changes for office staff
• Implement sustainable consumption initia-
tives, share practice experience/feeling
• Evaluate sustainable consumption behaviour
level of staff
Preparation/
Action Decision
• Report current consumption status of office
• Introduce regulations/instructions and GO
implementation plan
Maintenance
12
http://getgreen.vn/Green Office Lifestyle Toolkit 19
2.2.4 Training TIME
PREPARATION Training methodology consists of 6 sessions (train-
Before training, trainer needs to evaluate and anal- ing topics will be selected by GO team) and training
yse current consumption behaviour of office staff. duration will be 2 months. Time between training
Trainer may use model MOA (Appendix D-2) to consecutive sessions could be one or two weeks
understand the Motivations, Abilities, Opportunities depending on agreement between trainer and GO
that lead to current behaviours of office staff. This team.
work could be conducted by interviewing, question-
TRAINING TOPICS
naire and observation.
Training topics are selected in the following ones:
Evaluation results need to report (see Report Form
Energy saving, Resource Saving (water, stationaries,
in Appendix D-4, use only items 1,2,3)
papers…), 3R (Reduce, Reuse, Recycle) and Wastes.
Find Interviewing and questionnaires form in
Trainer and GO team consider to select appropriate
Appendix C-1.1)
topics for training.Green Office Lifestyle Toolkit 20
TRAINING SESSIONS
1
The first training session is for introduction. The Trainer also should introduce successful models
office staff will be inspirited about pollution situ- of green office to help participants picture GO and
ation, roles of individual, benefits of staff, office create trust and safe, open space for training. This
INTRODUCTION and environment if GO program is implemented. session purposes to move the staff from PRE-CON-
Provide green office objectives and policies, cur- TEMPLATION state to CONTEMPLATION state.
rent consumption status of the office (as result of
Activity 2: Base year assessment).
.......................................................................................................................................................................................
2&4
The next training sessions will help the staff to Structure of inspirational information sessions
change their behaviours with selected topics. include: introduction to current problem, finding the
To ensure that sustainable topics are delivered reason, inspirational presentation (presentation, vid-
INSPIRATIONAL following up all stages of behaviour change model, eo, case stories…), group working to find improve-
INFORMATION training session number 2 and 4 will focus on pro- ment solutions (at simple level, easy to act in daily
SESSIONS
viding inspirational information – PREPARATION/ activities such as setting auto switch off computer
DECISION stage, and upcoming are session num- monitor, reduce font size when printing documents,
ber 3 and 5 for field trips with more opportunities wastes separation, bring plants to office…).
to practice and take actions – ACTION stage.
.......................................................................................................................................................................................
3&5
Staff participating in the training will be grouped to Field trips could be a visiting trip to nearby green
practice proposed solutions in the coming weeks. offices (recommend in the session #3) or holding a
GO team is responsible for supporting the prac- workshop to reflect results of the practice by groups
PRACTICE tices of staff by simple tools such as reminding and cross auditing implementation results of other
&ACTION notes, guiding to set auto switch off computer groups. Trainer should include activity to credit
monitor, providing waste bins for separation… achieved results and to share the experience (moti-
vations and barriers) at the end of these sessions.
.......................................................................................................................................................................................
6
The summary session (#6) is to reflect the train- all staff. GO team should communicate about GO
ing sessions and to strengthen the sustainable objective and implementation plan (Activity #3) to
actions and maintain them, MAINTENANCE step all staff at this meeting.
SUMMARY in Behaviour change model. This meeting could be
organised as a Sustainable Day that involves
Refer to: Behaviour Change Model (Appendix D-1)
Behaviour change training is conducted by trainer with supporting of GO team in organising training ses-
sions (training venue, participants, materials, equipment…)Green Office Lifestyle Toolkit 21
2.2.5 Collect staff’s initiatives for action plan 2.2.7 Training tools
Initiatives proposed by staff in the training sessions Training tools includes:
should be collected and considered to be included • Lessons plan (Appendix D-2)
in action plan generated by GO team.
• Presentation File about GO project (GO data-
base_tham khao *)
2.2.6 Behaviour change evaluation after training • Reference library by topics (GO database_tham
To evaluate the level of behaviour change and khao)
training performance, the following tasks need to • Games use for training activities and sustain-
be deployed: able day (GO database_tham khao)
• Survey form • Situational guide for trainers (Appendix D-3)
• Interview staff and group of staff • Practice Guideline (select to use) (Appendix B
• Observe daily behaviour of staff Practice Guideline)
• Collect consumption data such as electricity,
(*) Access “GO database_thamkhao” at
water, papers…as indirect results.
www.green-inno.vn/vi/van-phong-xanh
This evaluation results are compared to before-train-
ing evaluation and include in training report.
Refer to “Behaviour Change Report” (Appendix
D-4)Green Office Lifestyle Toolkit 22
Green Office Lifestyle Toolkit 23
3 TOWARDS GREEN OFFICE
3.1 Activity 1: PREPARATION 3.1.2 Build GO Team
3.1.1 Organisation commitment Implementing GO requires the participation of all
staff in the office. Organisation should find the
The prerequisite matter for GO project is commit-
good team leader who will be in charge of Green
ment from top management of organisation. In
Office implementation. The qualification of GO
addition, the active involvement of lower manage-
coordinator may include: experience in organisa-
ment is also very important.
tion activities, knowledge of environment issues,
Top management commitment is necessary problem solving skills, ability to motivate others and
because he/she is responsible for organisation good at team working.
development strategy and changes. The impact
In the other hand, it requires to form the GO team.
and success of GO project depend mainly on
GO team members should come from different
commitment and supports remaining throughout
departments that are not relating to environmental
project steps.
works.
All measurable objectives should be clearly stated
These team members should have experience
in the commitment document.
in organisation’s activities, be willing to learn and
The commitment of top management also need to commit to continuous improvement. These team
confirm about the arrangement of project’s man- members need to be empowered and shared own-
power from very beginning steps, supports for im- ership of GO implementation as well as have time
plementing phases and maintaining GO program. to implement GO activities.
Implementation process normally lasts for quite Number of team members depends on the size of
long time with unexpected difficulties, therefore, office and is decided by GO coordinator.
remaining implementation motivation is also a
challenge. It is vital that the top management
stays committed and supporting in order to make
improvement activities go smoothly as well as
remain staff’s participation. It also helps to ease
the less-focus possibility causes by other import-
ant projects.
Commitment needs to be documented, signed by
top management and published to all staff, stake-
holders, investors (if any). Publications could be
on the internal communication channels, even on
organisation’s website.
Sustainable lifestyle is one of organisation’s culture,
therefore, commitment should be revised periodi-
cally.Green Office Lifestyle Toolkit 24
3.1.3 Communication activities • Provide contact points or channels for feed-
backs and improvement ideas from the staff.
Communication materials development
Project information needs to be displayed on • Communicate to customers, suppliers, part-
communication channels of the office such as: GO ners about implementation plan and results.
board (should be separated one), internal online
Communication activities may use internal chan-
channel, public areas like canteen, meeting room,
nels like: GO board, panel, poster, website, Facebook
restroom, working tables…
or meetings, outdoor activities…
Communication materials include:
Templates and designs for communication works
• Top management commitment to GO project are provided in Supporting documents folder. GO
document. This document should be framed team can customize these designs to use. There
and show at official area. should be specific person assigned to this work.
• Posters, panels, clips…that deliver the project
messages, educated information about pol-
lutions and benefits of sustainable consump-
tion.
• Reminding stickers for green behaviours at
good approaching positions (include stickers
to turn of the light, equipment’s, waters, saving
paper…)
• Communication materials should have
attractive design that are easy to understand,
Example: Green Office Bulletin
friendly and inspirational.
Refer to C - 2: Communication tools examples
Project communication
All staff in the organisation should be communi-
cated about GO project implementation from the
beginning. It’s a good way to get their support and
contribution. Communication activities include:
• Announce the top management commitment,
objectives, implementation plan at all commu-
nication channels
• Usually update training and implementation
activities at project’s bulletin.
• Periodically update the implementation results
by consumption charts of key consumption
indicators (encourage to convert into emission
numbers or amount of money saved)
• Always remember to praise, award to staff or
units who get good results and lessons.Green Office Lifestyle Toolkit 25
3.2 Activity 2: BASELINE ASSESSMENT Recommended consumption data
Baseline assessment calculates emission from 5 • Transportation: gasoline/ diesel usage for
required consumptions – 5 key emission sources: organization’s vehicles; staff vehicles including
• Electricity private car, motorcycle, bicycle, bus and dis-
• Water tance from home to office; number of working
• Office equipment and furniture days/year.
• Paper (printing paper, carton paper, toilet • Cooking gas LPG in kitchen: number of kilo-
paper) gram of cooking gas per month
• Wastes
• Business trip: detail of business trip of all staff
And emission from recommended consumptions: including travelling distance, vehicle use, num-
• Gasoline and diesel ber of days staying at the hotel
• Cooking gas LPG in kitchen • Refrigerant: number of air conditioner with
• Business trip: travelling & stay model, capacity and technical information,
• Staff travelling to work times of use, type of refrigerant
• Refrigerant of air conditioners
Collect base year consumption data and conduct
“Baseline assessment report”
Baseline assessment report is conducted by GO
team with consultant’s support.
Tools for consumption assessment of the office
3.2.1 Collecting consumptions data for selected
base year
Required consumption data
• Electricity consumption: monthly consumption
data. Draw the graph to analyse. Check equip-
ment not in use.
• Water consumption: monthly consumption
data. Draw the graph to analyse.
• Office equipment: : Equipment and furniture –
new buy by month.
• Paper consumption: monthly paper consump-
tion for printing paper, carton paper, toilet
paper. Draw the graph to analyze. Check all
using paper types.
• Solid waste: expenses to manage and dispose
the wastes monthly basic. Sampling wastes to
measure amount for different types of wastes
including: reuse, recycle.Green Office Lifestyle Toolkit 26 Example: Electricity consumption of the office by month. Example: Paper consumption of the office by month.
Green Office Lifestyle Toolkit 27
3.2.2 Calculate emission of baseline consumption
Basing on provided emission calculation formula,
calculate the emission number of all consumptions
including required and recommended consump-
tions.
Required consumption data Per year Unit Tonnes of CO2
Electricity consumption 25,560 KWh 16.9
Water consumption 420 m3 0.1
Paper consumption 180 ram 0.55
Office equipment 53 items 2.7
Waste 2,070 Kg 1.3
21.6
TOTAL
Recommended
Per year Unit Tonnes of CO2
consumption data
Car 600 litre of gasonline 1.4
2,225 km by car and
Business travelling km 26.66
32,988 km by flight
Hospitality 14 night 0.47
Staff's travelling to work 18,260 km 4.69
TOTAL 33.2
Example: Emission calculation based on current consumption data
Refer to GHG calculation tool in Green Office Standard ToolkitGreen Office Lifestyle Toolkit 28
3.2.3 Walk-through evaluation 3.2.5 Sustainable consumption report - Baseline
Walk-through to observe and evaluate throughout assessment report
all units of organisation to:
All assessment and collected information are sum-
• Have general understanding of office layout marized in Baseline Assessment Report, including:
and installed systems
• Report consumption information, convert to
• Find out several existing wastes. emission numbers of the previous operation
year. It will be used to compare with coming
See Appendix C-1.3: Walk-through assessment
years when the office implement GO.
• Walk-through assessment
3.2.4 Technical assessment
• Technical assessment (if any)
If there is big different between statistical con-
sumption data and walk-through estimation and Assessment and Reporting works require participa-
evaluation, GO team could consider to ask techni- tion of Consultant to ensure that all assessments
cal experts to re-evaluate. Experts may indicate: are complied to GO standard and possible to make
• The opportunity to improve operating process comparison to next phase/ final assessment report.
and maintenance GO coordinator is responsible for making sure that
• The opportunity to change incoming materi- the report is correct and complete on time.
als, ability to reuse and recycle
The Baseline assessment report needs to be sent to
management and staff.
Refer to Baseline assessment report in Green Of-
fice Standard Guideline.Green Office Lifestyle Toolkit 29
3.3 Activity 3: SUSTAINABLE INITIATIVIES IM- Use Practice Guideline as a good suggestion to find
PLEMENTATION improvement ideas.
Based on Assessment report at Activity 2 and
Implementation plan should consider:
staff’s initiatives that are proposed during training
activities on sustainable behaviour change, GO
• Identify action and activity clearly for every
staff and for units;
team needs to set the target achievement of each
consumption type. GO team should also consider • Consider related factors such as the possibility,
organisation’s sustainability policy and baseline expense requirements, preferable time;
assessment when setting these targets. • Identify KPIs and expected results in parallel
with plan for emission reduction;
Sustainable initiatives implementation is respon-
• Assign manpower for each action;
sibility of GO team with support of Trainer and
Consultant. • Should assign 1 or 2 consumption type/area
for each member of GO team (select consump-
3.3.1 Setting targets for 5 required consumptions/ tion type that more relates to the member’s
emissions experience). This enables them to monitor the
• Electricity level of change and results/improvements;
• Water Example: saving energy activities should assign to
• Office equipment member who taking care office equipment’s.
• Paper (printing/carton papers/tissues) • Define implementation timeframe;
• Waste
• Implementation plan should be approved
And recommended consumption (if interest) by the top management, which facilitates a
• Gasoline / Diesel smooth process in GO team.
• Gas LPC for kitchen
Refer to Appendix C-1.7 and 1.8: Implementation
• Business travelling: travelling and hotel stay
Plan template and example
• Staff’s travelling to work place
• Emission caused by refrigerant 3.3.3 Sustainable Initiatives Implementation
Setting target methodology by SMART principle: Members in charge of the area or consumption
• Specific type will be responsible for instructing, supporting
and following up approved implementation plan.
• Measurable
Some practices need financial support for tools,
• Achievable
equipment, materials…
• Relevant
• Time-bound It’s necessary to issue regulations/instructions as
tools to support staff’s practices and implemen-
3.3.2 Implementation Plan tation such as instructions for lighting using, air
Build implementation plans for all areas and con- conditioner, printing paper, toilet paper, drinking
sumptions types where there is potential to save or water, water use, organization’s car use...
improve to achieve defined targets.
There should be reward policy for team or staff who
Implementation plan usually starts with communi- get good improvement.
cation works and behaviour change training. These
activities often give indirect results that are not Refer to:
easy to measure but the efficiency could be seen in Example: Office lighting instruction (Appendix C –
a short time (1-2 months). Consider improvement 1.5)
initiatives relating to changes in equipment and Example: Rewarding Policy (Appendix C – 1.3)
office design that possibly brings significant saving
but do not require big investment.Green Office Lifestyle Toolkit 30
3.4 Activity 4: IMPLEMENTATION EVALUATION do final review GO management system: policy,
Implementation evaluation subjects to check the operating processes, monitoring process, emission
progress and effectiveness of implementation reports, continuous improvement… to process for
plan. GO certification.
During implementation, every three months, GO
3.5 Activity 5: ESTABLISH SUSTAINABILITY POLI-
team needs to do evaluation and report the results.
CY AND STANDARDIZE MANAGEMENT SYSTEM
Through evaluation work, GO team will find the 3.5.1 Revise and issue sustainable consumption
level of achievement compared to the defined policy that aligns to organisation’s development
objectives, relevance of the processes, participa-
Based on Implementation Evaluation report, con-
tion level of staff, challenges, improvements or any
sider to revise sustainable consumption policy and
points that needs supporting. Data/Information
objectives and announce internally to staff and to
could be collected consecutively or periodically
partners, customers, investors…
(daily, weekly, monthly, quarterly) depending on the
type of consumption and agreement amongst GO
team. 3.5.2 Standardize the instructions, processes and
documents to sustain the system
GO team coordinator has responsibility to manage • Finalize the practice instructions for staff and
evaluation works and report. functional units;
“Baseline assessment report” can be used to pre- • Finalize the regulations and processes;
pare “Implementation Evaluation report” by adding • Adjust and standardize checking, evaluation,
results and findings during implementation. report, rewarding process;
• Revise communication documents that serve
Implementation Evaluation Report should have
for revised policy and objectives.
additional information such as:
3.5.3 Develop anually action plan
• Change in awareness and behaviour of staff:
interview staff or group of staff. If GO team • Build action plan for next year including objec-
finds that the change is still at low level, con- tives and action plan;
sider to have additional training. • Consider the organisation’s activities that con-
• Review if the practice Regulations/ Instruc- tribute to community;
tions are available and suitable to apply; and • Propose continuous improvement projects.
level of comply.
• Level of achieving objectives: with analysis of 3.5.4 Conduct GHG Emission Report
drives/barriers, strong/weak points, improve- Conduct GHG Emission Report by following Green
ment solution. Office Standard Guideline.
• Recommendation for improvement and
supports. Activity 5 is implemented by GO team with support
of Consultant.
Implementation Evaluation Report needs to be sent
to the top management and communicated to staff Organisations that complete deployment of sus-
through internal communication channels. tainable lifestyle training to staff and implement
activities towards Green Office are eligible to apply
If Implementation Evaluation results show that GO for Green Office Certification.
system is in place and being operated effectively,
objectives are achieved, GO team could plan toYou can also read
