HAEMATOLOGY DEPARTMENT USER MANUAL - Norfolk and Norwich University Hospital

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HAEMATOLOGY DEPARTMENT USER MANUAL - Norfolk and Norwich University Hospital
Eastern Pathology Alliance              Haematology NNUH User Manual   Page 1 of 38
Dept/Site : Haematology NNUH            Doc Ref: EBN-HQP-001           Author: A. Macartney
Revision:   7     Issued: 16/04/2021    Authorised by: R. Pipkin       Review interval: Annual

                Norfolk and Norwich University
                           Hospital

            HAEMATOLOGY DEPARTMENT

                                       USER MANUAL

                                         April 2021
HAEMATOLOGY DEPARTMENT USER MANUAL - Norfolk and Norwich University Hospital
Eastern Pathology Alliance                 Haematology NNUH User Manual           Page 2 of 38
Dept/Site : Haematology NNUH               Doc Ref: EBN-HQP-001                   Author: A. Macartney
Revision:   7      Issued: 16/04/2021      Authorised by: R. Pipkin               Review interval: Annual

 Version control sheet: HAEMATOLOGY DEPARTMENT – USER MANUAL

 Version        Date         Author     Status   Comment

 4              16.10.18 KS             Active   UKAS accreditation notes added to tests
 4              08.11.18 MW             Active   UKAS schedule added as embedded document
 5              18.04.19 KW             Active   Removal of UKAS schedule PDF and addition of hyperlink
 5              18.04.19 KW             Active   Addition of information regarding which tests are sent to
                                                 referral laboratories
 5              18.04.19 KW             Active   Statement regarding consent to share information
 5              18.04.19 KW             Active   Complaints responsible person changed
 5              18.04.19 KW             Active   Staff updates
 5              18.04.19 KW             Active   Changes to analysers for FBC & Misc. Fluid Cell Count
 5              18.04.19 KW             Active   Addition of reference to Massive blood loss in children doc
 5              18.04.19 KW             Active   BT referral labs
 6              04.02.20 KW             Active   CR7656 Contents page - says Molecular genetics is on p39,
                                                 should say p29; Section 5 refers to Trust Venepuncture Policy
                                                 v6, should say v7.
 6              04.02.20 KW             Active   CR8123 Page 7, remove the Trust documents revision
                                                 numbers as the two quoted are out of date. Just use the
                                                 trust ID number
 6              04.02.20 KW             Active   CR8395 harmonise telephone criteria to EPA-HAP-061
 6              04.02.20 KW             Active   Add in reference to Introducing Pre-Labelling of Pathology
                                                 Samples Trust Doc ID 14472
 6              04.02.20 KW             Active   Updated Trust draw order (Appendix 1)
 7              17.03.21 DS             Active   Pg 4 Specific wording regarding laboratory accreditation
                                                 status changed
                                                 Pg 4 Clarification made regarding what is and is not included
                                                 within Accreditation schedule for UKAS.
HAEMATOLOGY DEPARTMENT USER MANUAL - Norfolk and Norwich University Hospital
Eastern Pathology Alliance             Haematology NNUH User Manual          Page 3 of 38
Dept/Site : Haematology NNUH           Doc Ref: EBN-HQP-001                  Author: A. Macartney
Revision:   7     Issued: 16/04/2021   Authorised by: R. Pipkin              Review interval: Annual

                         Haematology User Manual
                                 INDEX
 Section                                                                                     Page
 1              Introduction                                                                 4
 2              Location                                                                     4
 3              Contact names and numbers                                                    5
 4              Working hours                                                                6
 5              Phlebotomy                                                                   6
 6              Samples                                                                      8
 6.1               General guidelines                                                        8
 6.2               Rejection of unacceptable samples                                         9
 6.3               Packaging and transport of samples                                        10
 6.4               Sending samples via the pneumatic tube system                             10
 6.5               Transport to Microbiology NNUH                                            11
 7              “High risk” samples                                                          11
 8              Tests and sample requirements                                                12
 8.1               Routine Haematology tests                                                 12
 8.2               Routine Coagulation tests                                                 14
 9              Result enquiries/Telephoned results                                          15
 10             Clinical Liaison                                                             15
 11             Complaints                                                                   16
 12             Non-NHS samples                                                              16
 13             Haematology Reference Ranges / Turnaround times                              17
 14             Transfusion                                                                  25
 14.1              Consultants and senior staff                                              25
 14.2              Sample labelling and request forms                                        27
 14.3              Component requesting                                                      26
 14.4              Collection and administration of blood components                         27
 14.5              Transfusion reactions                                                     27
 14.6              Massive blood loss protocol                                               27
 14.7              Transfer/receipt of components with a patient between hospitals           28
 14.8              Transfusion Referral Laboratories                                         28
 15             Molecular Genetics                                                           29
 16             Referral Laboratories                                                        30
 17             Add-on Tests                                                                 31
 18             Key factors known to affect test performance and result interpretation       32

                Appendix 1: Advice on use of vacutainer tubes / Tube Guide
                Appendix 2: Storage, retention and disposal of clinical samples
                Appendix 3: Point Of Care Testing (POCT)
                Appendix 4: Supply of specimen containers and request forms
Eastern Pathology Alliance             Haematology NNUH User Manual          Page 4 of 38
Dept/Site : Haematology NNUH           Doc Ref: EBN-HQP-001                  Author: A. Macartney
Revision:   7     Issued: 16/04/2021   Authorised by: R. Pipkin              Review interval: Annual

     1. Introduction
 The Haematology Department based at the Norfolk and Norwich University Hospital (NNUH) is part
 of the Eastern Pathology Alliance (EPA), a managed Pathology network involving NNUH, the James
 Paget University Hospitals NHS Foundation Trust and the Queen Elizabeth Hospital Kings Lynn.

 The Laboratory’s services include Automated Haematology and Coagulation, Specialised
 Coagulation, Malaria, Morphology, Transfusion, Molecular Genetics and Andrology. In order to
 maintain high standards of analysis this Department participates in national external quality
 assessment schemes (EQA).

 The Haematology Department is a UKAS accredited medical laboratory No. 10295. The defined
 schedule of tests for which the laboratory is accredited can be found by clicking on the link below.

 Haematology accreditation no. 10295

 Please note that this schedule does not include Andrology, Molecular Genetics or Blood Transfusion
 which are not UKAS accredited.

 The Blood Transfusion section is compliant with the requirements of the Blood Safety and Quality
 Regulations 2005 as assessed by the Medicines and Healthcare Products Regulatory Agency (MHRA).

 This user manual provides information about how users can access our services, who to contact for
 advice, which tests we perform, sample requirements, normal ranges and turnaround times.
 The information within this manual is accurate at the time of issue and is reviewed and updated
 regularly to incorporate new developments.

 For patients using this manual, please note that any information provided should not be used for
 self-diagnosis and should you have any concerns about your health please consult your GP.
 If you find any errors within this document or would like to make any comments and/or suggestions
 for improvement, please contact David Stokely, EPA Quality Manager on 01603 286900 or email
 david.stokely@nnuh.nhs.uk

 NOTE: All information held by the laboratory regarding patients and their results is in accordance
 with the NNUH Trust policy on patient confidentiality: Confidentiality Protocol v5. Doc ID 8265.

     2. Location
 The Haematology Department is located on Level 1 in East Block at the Norfolk and Norwich
 University Hospital. Directions to Pathology, where the department is located, can be sought from
 the reception areas at the major entrances to the hospital.
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Dept/Site : Haematology NNUH            Doc Ref: EBN-HQP-001                   Author: A. Macartney
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                                                                               Phlebotomy – Level 3

                                                                               Pathology – Level 1

     3. Contact names and numbers
 Consultants
                               Clinical Consultant                 Ext. 6744
                               Laboratory Consultant               Bleep 0158
                               Specialist Registrar                Bleep 0163
                               Medical Staff Secretary             Ext. 6750, Fax 01603 286918
 Dr. Hamish Lyall              Clinical Lead, Haematology          01603 287865/Ext. 3865
 Prof. Kris Bowles             Consultant Haematologist            01603 289979/ Ext. 5979
 Dr. Matt Lawes                Consultant Haematologist            01603 289979/Ext. 3106
                                                                   01603 289942/Ext.
 Dr. Nimish Shah               Consultant Haematologist
                                                                   01603 286987/Ext. 2897
                                                                   01603 286899/Ext.
 Dr. Angela Collins            Consultant Haematologist
                                                                   01603 286984/Ext. 2894
 Dr. Suzanne Docherty          Consultant Haematologist            01603 286895
 Dr. Cesar Gomez               Consultant Haematologist            01603 287695/Ext. 2894
 Dr Victoria Willimott         Consultant Haematologist

 Haematology Scientific staff
 Dr. Gavin Willis         Clinical Scientist, Molecular Genetics                01603 287068/Ext. 3068
 Alistair Macartney       Chief Biomedical Scientist                            01603 286909/Ext. 2909
 Carol Harvey             Network Transfusion Manager                           01603 287337/Ext. 3337
 Diane Murley             Network Transfusion Quality Lead                      01603 287337/Ext. 3337

 EPA Staff
 Nigel Roberts                 EPA Service Operations Manager                   01603 286936/Ext. 2936
 Richard Pipkin                EPA Network Blood Sciences Manager               01603 286901/Ext. 2901
 David Stokely                 EPA Network Quality Manager                      01603 286900/Ext. 2900
 Ginny Marley                  EPA Network Assistant Quality Manager            01603 286903/Ext. 2900
 Rebecca Cozens                EPA Network Training Manager                     01603 286963/Ext. 2963

 Specialist Haematology Nurses – Ext. 6753
 Amanda Hutchings – lead nurse
 Christine Havers
 Liz McClagish
 Rhodora Manville
 Catherine Stephenson
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Dept/Site : Haematology NNUH           Doc Ref: EBN-HQP-001                Author: A. Macartney
Revision:   7     Issued: 16/04/2021   Authorised by: R. Pipkin            Review interval: Annual

 Specialist Anticoagulant Nurses – Ext 3809

 Specialist Transfusion Practitioners – Bleep 0852 or 0663
 Alison Rudd
 Kathy Ford

     4. Working hours
 The laboratory is open 24 hours a day, 7 days a week but operates core working hours of Monday to
 Friday 08.00 - 20.00hrs and 09.30 - 12.30hrs at the weekend (except Molecular Genetics). During
 these times we are routinely staffed and will be able to respond to most requests.

 Outside these hours Haematology operates a shift system and qualified Biomedical Scientists are
 available in the department to undertake emergency and certain routine tests. Special or unusual
 tests may have to be analysed in batches and may not be available outside the core times.

 The laboratory does not need to be contacted if urgent routine investigations are required.

     5. Phlebotomy
 The Phlebotomy Department is managed by Haematology. Our team of Phlebotomists is dedicated
 to providing a service of the highest standard to the Norfolk and Norwich University Hospital
 inpatients and outpatients.

 The main out-patient department is based in East Block on Level 3, opposite the Elsie Bertram
 Diabetes Centre. There is also a smaller clinic in the West OPD, also on level 3 next to the Early
 Pregnancy Unit. For further details please refer to appropriate section below.

 East Outpatients (located on level 3 East Block)

 Walk-in and appointment clinic
 Glucose Tolerance Tests (by appointment only)
 Babies and children

 To make an appointment please telephone 01603 286921

 Normal opening times: Monday to Friday 08:30 - 16:55
 Please note if there are more than 6 patients waiting for a blood test at 16:45 the door will be
 closed.
 Due to staff training the phlebotomy East OPD clinic will open at 9.05 am on the last Wednesday of
 every month.

 West Outpatients (located on level 3 West Block)

 Walk-in clinic
 Glucose Tolerance Tests (by appointment only)
 Babies and children (depending on phlebotomist availability)

 Normal opening times: Monday to Friday 08:30 - 16:55
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 Please note if there are more than 6 patients waiting for a blood test at 16:45 the door will be
 closed.

 Due to staff training the phlebotomy West OPD clinic will open at 9.15 am on the last Wednesday of
 every month.

 Weekends and Public / Bank Holidays

 The East and West OPD clinics are closed on weekends and public / bank holidays.
 The phlebotomy ward round operates 365 days a year.

 Ward Rounds

 Daily Ward rounds are carried out at the following times 365 days a year:
 Monday - Friday 07:30 - 12:30
 Weekends and Public / Bank Holidays 07:15 - 10:45 (non- routine / essential bloods only)
 All wards are covered except Buxton Ward.

 The phlebotomy ward round service will be reduced to allow for staff training on the last Wednesday
 of every month.

 Request Forms

 Forms must be requested on Web Ice by 06:00 for that day’s round.
 Extra forms will not be accepted by the phlebotomists during the ward round.

 Requests marked 'URGENT' WILL NOT be taken by the Phlebotomist - these must be done by the
 requesting clinician.

 Request forms which have the incorrect location on the request form will be sent to the correct
 location (if identified) via the pneumatic air tube system. If the phlebotomist on the correct location
 has already completed their ward round the request form will become the responsibility of the ward
 staff to obtain blood sample collection for their patient.

 If the phlebotomist is unable to obtain blood sample collection the request form will be returned to
 the clinician.

 Patient consent:
      NOTE - All procedures carried out on a patient need the informed consent of the patient.
      For most routine laboratory procedures, consent can be inferred when the patient presents
         himself or herself at a laboratory, or other suitable area, within a primary or secondary care
         setting, with a request form and willingly submits to the usual collecting procedure.

 Patient preparation and all other procedures must be followed as detailed in the Trust phlebotomy
 documents.

 Venepuncture policy E3 Trust Doc ID 1114.
 24 hour advance blood test request policy Trust Doc ID 5092.
Eastern Pathology Alliance             Haematology NNUH User Manual          Page 8 of 38
Dept/Site : Haematology NNUH           Doc Ref: EBN-HQP-001                  Author: A. Macartney
Revision:   7     Issued: 16/04/2021   Authorised by: R. Pipkin              Review interval: Annual

 6. Samples
 6.1 General guidelines
 All requests for pathology investigations must be made by, or on behalf of, a registered medical
 practitioner, a recognised nurse practitioner or similar, to whom the results will be sent (see below
 for patient detail requirements). Requests signed by an authorised person (e.g. practice nurse) on
 behalf of a practitioner are acceptable as long as the origin is stated clearly and the request is fully
 completed (including relevant clinical details).

 If possible requests should be made using ICE which limits errors in patient identification and speeds
 up workflow in the laboratory. When making a request please ensure that all the relevant patient
 identification, clinical details and locations are provided, including the name of the requesting
 physician. Contact information must be supplied when an urgent request is made.

 A request form must accompany all specimens sent to the laboratory. For high risk samples also
 attach a yellow biohazard/Danger of Infection label.

 All request forms should clearly state the following information:
       Patient’s surname and forename
       Patient’s address
       Date of birth
       NHS number
       Gender
       Location and Consultant where applicable
       GP practice code where applicable
       Requestor’s name and telephone/bleep number
       Type of sample/specimen
       Date and time sample/specimen taken and who collected it
       Investigations/tests required
       All relevant clinical details including any treatment (recent, current and intended) and
         foreign travel
       Risk status - if applicable
       Date of onset and duration of illness
       Useful epidemiological information, e.g. date of contact if relevant
         Priority level

 The best results are obtained when an appropriate, well taken sample, in the proper container, is
 delivered to the laboratory promptly and relevant clinical information is provided on the request
 form.

 General guidelines on sample collection are:
     Please fill all sample bottles with the correct volume of blood.
     Samples must be transported promptly to the laboratory. Delays can render the samples
        unusable.
     Samples should be stored at room temperature until transported to the laboratory.
     The laboratory does not check the expiry date of sample collection devices when the sample
        is received for testing. It is the responsibility of the person collecting and sending the sample
        to ensure that the device is in date when the sample is collected and with sufficient time
        remaining for the sample to reach the laboratory for processing.
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 Patient Preparation:
      Verify the patient’s identity against the laboratory requisition, using a minimum of four
         points of identification (surname, forename, date of birth and hospital or NHS number),
         confirmed with the patient wristband if present and where possible with the patient
         themselves verbally.
      Review the clinician’s request and the patient’s written or verbal consent and that any
         special requirements have been met.
      Review the procedure with the patient. Inform him or her about the tests for which the
         samples are being collected and allow the patient to ask questions.

 Please contact the laboratory if there is any doubt about the best sample to take or concerning the
 availability of a test.

 NOTE: All procedures and investigations carried out on a patient need the informed
 consent of the patient.

 Please note that the laboratory infers informed consent has been obtained when samples are
 received. It is the responsibility of the clinician requesting the test to ensure that informed consent
 has been obtained.

 This consent includes notification to third parties where required by law for example under
 the Health Protection (Notification) Regulations 2010: we are required to notify any
 infection of public health significance to local public health department as mandated by the
 regulation. Please ensure your patient is aware of this before submission of samples for
 testing.

 6.2        Rejection of unacceptable samples
 Samples may not be suitable for testing if they are so inadequately labelled that the patient's
 identification is in doubt, or if they have leaked or been contaminated. If samples are rejected every
 effort is made to inform the requesting doctor first.

 Samples and request forms are checked on receipt to confirm the patient identification (PID)
 information provided on the form and sample agree. A minimum of four points of PID, ie. Surname,
 Forename, Date of Birth and ID Number (Hospital or NHS) are required by the laboratory and these
 must match in order for the sample to be accepted. It is good practice for us to have location and
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Dept/Site : Haematology NNUH             Doc Ref: EBN-HQP-001                     Author: A. Macartney
Revision:    7     Issued: 16/04/2021    Authorised by: R. Pipkin                 Review interval: Annual

 date and time of sample but is not absolutely necessary. If errors are found the laboratory will
 contact the requestor, explain the problem and request a repeat sample.

 For samples that are not easily repeated (such as CSF or paediatric samples) the problem will first be
 discussed with a BMS from the relevant section who will make a decision on whether testing may be
 allowed to proceed (usually after discussion with the clinician concerned). Usually the requestor will
 be given the opportunity to come to Pathology and complete patient information on the sample or
 request and sign a disclaimer. If the sample is tested the report will clearly state the nature of the
 problem as a comment. Alternatively, the requesting clinician will be asked to send a repeat sample.

 For full details regarding incompletely labelled samples or forms please contact the laboratory.

 6.3 Packaging and Transport of Samples
 Samples are a potential source of infection and should be treated accordingly. Please fill all sample
 bottles with the correct volume of blood to ensure correct anticoagulation, and all containers must
 be securely closed. Leaking samples with gross contamination of contents and containers are
 discarded. Pocket bags are available for sample transport. Samples should be placed in the
 appropriate container, which must be securely fastened. This must be placed in a clear plastic bag
 and sealed. Samples accompanied by forms without specimen bags must be put into marsupial bags
 with the request form being placed in the side pouch.

 Refer to local Trust policies.

 The transport of samples from GP surgeries or other primary care locations is carried out by the
 Logistics service staff who will collect all samples from dedicated collection points. Samples from
 within the hospital can be transported to Pathology either by the Pneumatic Tube System (PTS) if
 suitable or by a porter. For urgent samples ward staff are required to arrange delivery to the
 laboratory. Samples must first be placed in the plastic sample bags together with the completed
 request form.

 The safe transport of specimens to the laboratory is the responsibility of the requesting doctor or
 carrier. Laboratory responsibility for the sample begins when it has arrived at the laboratory.

 NOTE: Packaging, labelling and transportation of specimen’s policy Trust Doc ID 7808.
       Transportation of specimen’s policy Trust Doc ID 7806.
       Introducing Pre-Labelling of Pathology Samples Trust Doc ID 14472

 6.4        Sending samples via the pneumatic tube system:

           All items MUST be sent in the carriers provided.
           Samples MUST not be placed directly into the carriers. ALL Pathology samples MUST be
            placed in specimen bags and the lids of all items with the potential to leak (fluids etc.) tightly
            secured BEFORE placing them in the carriers.
           Do not cram samples/items into the carrier as this may lead to breakage/leakage and system
            failure.
           Only one carrier at a time should be placed in a delivery station.
           Ensure that carriers are closed securely at both ends to avoid them jamming in the tube
            network.
           If any defect is noticed with the operation of the air-tube systems please notify the
            laboratory at the earliest opportunity.
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Dept/Site : Haematology NNUH           Doc Ref: EBN-HQP-001                  Author: A. Macartney
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           The system must not be used for sending consumables and other “forbidden items” around
            the hospital.

 The air tube systems are for the transport of Blood Sciences specimens to the laboratories only.

 The air-tube system should NOT to be used for:
     Danger of Infection samples
     Blood gases
     Blood cultures
     Unrepeatable samples
     CSFs (for culture, protein, glucose or xanthochromia)
         SEE INDIVIDUAL TRUST POLICIES.

 6.5        Transport to Microbiology NNUH
 During normal working hours:
  Non-urgent specimens from NNUH should be taken/sent to Pathology Reception, East Block,
     Level 1, Norfolk and Norwich University Hospital; these will be delivered by routine van runs to
     the EPA Microbiology Department.
  Urgent specimens from NNUH should be taken to the Security desk at the West Atrium for
     delivery to the EPA Microbiology Department. The EPA Microbiology Department must be
     contacted to ensure that the specimen is dealt with immediately.

 Outside normal working hours:
     Non urgent specimens from NNUH should be taken/sent to Pathology Reception, East Block,
         Level 1, Norfolk and Norwich University Hospital, for delivery the following day to the EPA
         Microbiology Department.
     Urgent specimens from NNUH should be sent to the Security desk at the West Atrium NOT
         Pathology and instructions given to send the specimen to the Microbiology Laboratory.
         Remember the Microbiology service is provided from the Norwich Research Park, Colney.
         The specimen will be sent to the Microbiology Department via the most appropriate
         available transport.

 7. “High Risk” samples
 Medical officers responsible for the care of patients have a duty of care towards other members of
 staff - therefore all samples from patients who are known to have, or strongly suspected of having
 the conditions noted below must be identified.

 Creutzfeldt - Jakob disease
 Viral haemorrhagic fever (VHF) of any type
 Microorganisms, (biological agents) in Hazard Group 3 or 4.
 Pyrexia of unknown origin (PUO) recently returned from Africa.

 Medical staff should ensure that appropriate information, including relevant travel history, is
 provided in order to alert laboratory staff of potential dangers. Clinical details supplied on sample
 request forms must contain clear information regarding the nature of the test being requested and
 sufficient detail to inform laboratory staff upon the safety precautions they need to take in order to
 process the sample without risk of infection.
 If, during patient intervention, further information becomes available that has implications for the
 safety of laboratory staff this must be communicated immediately to the laboratory so that
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 appropriate steps regarding containment can be taken.

 NOTE: Patient suspected of having VHF (guidelines) v3. Doc ID 10584

 Contact details for the Infection Protection and Control Nurses:
 09:00 - 17:00 Mon-Fri Tel: 01603 289847 (Ext: 5847)
 Email: IP&Cadministrator@nnuh.nhs.uk
 Out of hours: First contact the relevant site practitioner.
 See flow chart: Infection prevention and Control On-call Service Flow Chart IP&C guidelines and
 policies can be found on the IP&C Manual on the Intranet or by using the “Hands” shortcut on the
 desktop.

       8. Tests and sample requirements
 8.1        Routine Haematology Tests
 Full Blood Count (FBC):
 Abbott Alinity H analysers produce a complete automated blood count result with a differential and
 platelet count - individual parameters need not be requested. Reticulocytes and Nucleated Red
 Blood Cell Analysis can also be undertaken where appropriate.
 Blood films are made and examined if requested or if the parameters suggest that a manual film
 and/or differential will be helpful.
 Sample Requirements: 3 ml ETDA or Paediatric EDTA.

 Erythrocyte Sedimentation Rate (ESR) :
 The ESR is an indirect measure of the degree of inflammation present in the body. It is a non-specific
 test and has to be interpreted within the clinical context in which it is requested. It may be helpful in
 diagnosing inflammatory disorders such as temporal arteritis/polymyalgia rheumatica and may also
 be used to monitor disease activity and response to therapy in these and other inflammatory
 disorders. It is affected by age, gender and anaemia.
 Analysed on request.
 Sample requirements: 3ml EDTA – can use the same sample as FBC.

 Detection of Epstein Barr Virus (Paul Bunnell):
 A test for the presence of heterophile antibodies in the serum produced in infectious
 mononucleosis.
 Sample requirements: 3 ml EDTA - can use the same sample as FBC.

 Malarial Parasites:
 Thick and thin blood films are stained with Giemsa stain and examined for the presence of malarial
 parasites. A rapid immunological test is also performed as a complementary test to the standard
 blood film examination.
 Blood films for malarial parasites will be made on request if clinical indications suggest the patient is
 at risk of malaria. Positive blood films are sent to the London School of Hygiene and Tropical
 Medicine for confirmation.
 Sample requirements: 3ml EDTA.
 SAMPLE SHOULD ARRIVE IN THE LABORATORY NO LATER THAN 4 HOURS AFTER BEING TAKEN.
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 Haemoglobinopathy Screening:
 Haemoglobinopathy screens can be requested for any patient who might be considered to be at risk
 of having a haemoglobin variant or thalassaemia. A haemoglobinopathy screen consists of a Full
 Blood Count and Hb HPLC analysis. If haemoglobin variants are detected by HPLC, confirmation will
 be performed by electrophoresis and the Sickle Solubility Test. Rare haemoglobin variants that
 cannot be identified by our laboratory are referred to the Special Haematology Laboratory at Guy’s
 Hospital (Viapath).
 These tests should be requested by the patient’s clinician with prior consent. The laboratory does
 not take telephone requests for add-on haemoglobinopathy screening unless made by a Consultant
 Haematologist.
 Sample requirements: 3ml EDTA – can use the same sample as FBC.

 Sickle Cell Solubility Screen:
 This is a rapid test to detect the presence of sickle haemoglobin, eg. HbS but in itself doesn’t
 distinguish between sickle cell trait and sickle cell disease. Positive screen results will be referred for
 further confirmatory tests. This test is performed when Hb HPLC indicates the presence of a
 haemoglobin variant or if a rapid result on sickle status is required.
 Sample requirements: 3ml EDTA – can use the same sample as FBC.

 Antenatal Sickle Cell and Thalassaemia screening:
 NNUH participates in the National Screening Programme as a “low prevalence area”. Screening is
 performed according to the National Screening Programme guidelines using FBC, family of origin
 questionnaire and, when indicated, HPLC.
 Sample requirements: 3ml EDTA – can use the same sample as FBC.

 Glucose-6-phosphate dehydrogenase (G-6-PD) Screening Test:
 G-6-PD deficiency is the most common inherited genetic enzyme deficiency. Most individuals are
 asymptomatic, but devastating haemolysis can occur when susceptible patients are exposed to
 oxidative drugs or infection. It is important to identify individuals at risk as certain drugs may then be
 avoided. The screening test is based on a qualitative visual fluorescence screening procedure. This
 test is not performed by the NNUH laboratory – Please note - samples are sent away.
 Sample requirements: 3ml EDTA – can use the same sample as FBC.

 Urinary Haemosiderin:
 Haemosiderin is a pigment formed during the breakdown of haemoglobin and indicates chronic
 intravascular haemolysis. The test may be used to evaluate and manage disorders involving the
 destruction of red blood cells. Centrifuged urine deposits can be stained and examined for the
 presence of urinary haemosiderin. The test is normally only performed at the request of
 Haematology clinicians.
 Sample requirement: Urine in Universal Container -not Boric Acid.

 Cerebrospinal Fluid (CSF) Analysis:
 CSF is centrifuged, the resulting preparation stained and a manual count made of any cells present.
 Usually only performed if requested by Haematology Registrar/Consultant if there is a suspicion of
 CNS involvement in haematological neoplasms. Any other reasons for cell counting should be
 referred to Microbiology or Cytology.
 Sample requirement: 1ml CSF.

 Bone Marrow Sample Analysis:
 Bone Marrow samples are only taken by a Haematology medical staff.
 All diagnostic samples (morphology, cytogenetics, molecular genetics) are sent to Addenbrookes
 Haematopathology and Oncology Diagnostic Service (HODS) for analysis. Depending on the clinical
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 indication some bone marrow aspirate slides are also processed in duplicate at NNUH to allow for a
 provisional result and assist with patient management.
 Turn-around times depend on the assays required. Discuss with haematologist.

 Peripheral blood Leucocyte Immunophenotyping:
 Samples are sent to Addenbrookes HODS. See above
 Sample Requirements: 3mlEDTA

 Miscellaneous Fluid Cell Counts:
 Samples are assayed using the Abbott celldyn Ruby analysers and the total White Cell Count
 reported. Some samples may not be appropriate for analysis if they contain clots or other particulate
 matter.
 Sample requirements: Fluid preferably in an EDTA container.

 8.2        Routine Coagulation Tests
 Coagulation Screening:
 Prothrombin Time/International Normalised Ratio (PT/INR) and Activated Partial Thromboplastin
 Time (APTT) are our standard coagulation tests. Prolonged clotting times are an indication of
 abnormal clotting which could lead to an increased risk of bleeding. Further coagulation
 investigations may be reflexed by the laboratory depending on the nature of the coagulation results
 and previous test results to aid interpretation.
 Clauss fibrinogen is reflex tested if the coagulation analyser indicates that the fibrinogen level is
 likely to be low (derived fibrinogen). Fibrinogen can also be requested by the requesting clinician.
 When requesting coagulation screening tests it is important to include relevant clinical information
 as to why the test was requested to enable laboratory staff to determine the best course of action in
 the event of an abnormal result.

 It is not appropriate to request a coagulation screen for patients receiving warfarin or heparin as
 the reference ranges will not be valid. If monitoring of anticoagulants required select the
 appropriate test on ICE (warfarin monitoring or heparin monitoring)

 Anticoagulant monitoring:
 Always ensure the request form contains details of any anticoagulants given, follow prompts on ICE
 and ensure accurate information is given regarding type of anticoagulant and correct tests are
 requested.

 All INR results >5.0 will be telephoned to the GP practice. No other INR results are routinely
 telephoned.
 Coagulation results are accessible on ICE
 For queries related to the anticoagulant monitoring service contact the anticoagulation service on
 01603 646515.

 VTE (venous thromboembolism) screening:
 D-dimer is used to help venous thromboembolism. It is a restricted test and should only be used in
 conjunction with a clinical probability score e.g. Wells score and when the result will affect patient
 management (e.g. allow VTE to be excluded without radiology tests). D-dimer results are generally
 raised in in-patients and should not be requested. WebICE does not permit D-dimer requests from
 inpatient locations. D-dimer requests which are not permitted by webICE can only be made after
 discussion with the duty haematologist who can sanction adding on the request to a coagulation
 screen if indicated.
 Specimen Requirements:
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 3ml Citrate bottle (ensure it is filled appropriately).

 Specialist Coagulation Tests:
 Discuss with a Consultant Haematologist.

      9. Result enquiries/Telephoned results
 Authorised results are available on the ICE system, which is updated regularly throughout the day.
 If a result is needed urgently and/or cannot be found via the ICE system the laboratory may be
 contacted 01603 286929/286931.
 Results of urgent requests, if ICE access or electronic delivery is not available, and unexpected
 results, which may aid immediate patient management, will be telephoned.

 In the event that the laboratory is unable to deliver the required service due to equipment failure we
 will endeavour to contact all relevant users.

 Haematology telephone criteria:

 It is the requestor’s responsibility to review laboratory results and act on any abnormal findings.

 Users must not expect that they will be contacted directly by the laboratory to inform them of any
 abnormal results. However, the laboratory will always telephone abnormal results if they satisfy the
 criteria in the table below, unless it is clear to the laboratory scientist authorising the result that the
 finding is to be expected (for example repeated samples showing the same abnormality).

 Other abnormal results not fulfilling the criteria below may also be telephoned according to the local
 laboratory telephone policy.

 A copy of the laboratory telephone policy can be obtained on request.

                    Test                                           EPA-wide criteria
                                           Hb < 70 (any MCV)
  Hb
                                           No requirement to telephone high Hb/Hct
                                           Hct >0.6
  Hct
                                           During working hours or next day
                                           Inpatients:
                                              ED/acute admissions area – telephone if
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                    Test                                          EPA-wide criteria
                                                 unit
                                          No requirement to telephone high platelets
                                               Suspected acute leukaemia
                                               TTP
                                               1 presentation Platelet 100
                                                   st

                                               1 presentation Haemolytic Anaemia Hb  5
  Malaria screen                               Any positive
  Sickle screen                                Not required
  ESR                                          Not required
  Direct Coombs                                Not required

      10.               Clinical Liaison
 Consultation about investigation and management of conditions is welcomed.

 For advice on diagnosis and the interpretation of Haematology results or advice on treatment
 contact a Consultant Haematologist.

 Outside normal hours of service they may be contacted through the hospital switchboard.

      11.              Complaints
 We strive to ensure a high quality service, but if you wish to make a comment or complaint please
 contact:

 Mr Nigel Roberts, EPA Service Operations Manager
 Laboratory Medicine,
 Norfolk and Norwich University Hospital,
 Norwich. NR4 7UY
 Tel: 01603 286936
 Email: nigel.roberts@nnuh.nhs.uk

      12.             Non-NHS samples
 Category 2 and private samples must be clearly indicated on the request form.
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 All work on prospective students of universities or other institutions of further education (except
 rubella screening in females), is classified as Fee Paying Services and will therefore be charged at
 Category 2 rates.

 Testing will only be performed where it is indicated to whom the bill should be sent.

 Please ensure that your patients are aware that they will be charged for these tests before the
 sample is taken.

 Prices are available on request.
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    13.           Haematology Reference Ranges / Turnaround times
                                                                                                                                      Ideal sample age for
                                                                                                      Turnaround Time (TAT)
Test          (A) indicates that test Reference                                         Comments/                                     accurate results / Maximum
                                                            Units         Sample                      From arrival in lab to result
                 is UKAS Accredited range                                               Precautions                                   acceptable sample age (at
                                                                                                      available on WebICE
                                                                                                                                      the time of analysis)
Activated partial thromboplastin
time:             (A)
Infant (full term - 15 days)              35-53
Infant (15 days to 28 days)               27.6 - 45.6                                                 Urgent:            1hr
                                                                                        Routine
Infant (1 month to 5 months)              24.8-40.7                       Sodium                      Inpatient routine:   4hrs
                                                            seconds                     coagulation                                   Within 8 hours / 24 hours
Infant (6 months-11 months)               25.1-40.7                       Citrate                     GP/OPD routine:     8hrs
                                                                                        test
Child (1 to 5 years)                      24-39.2
Child (6 to 10 years)                     26.9-38.7
Child (11-17 years)                       24.6-38.4
Adult (17 + years                         24.1-38
Prothrombin time:            (A)
Infant (full term - 15 days)              12.0-23.5
Infant (15 days to 28 days)               9.5-12.6
                                                                                                      Urgent:            1hr
Infant (1 month to 5 months)              9.7-12.8                                      Routine
                                                                          Sodium                      Inpatient routine:   4hrs
Infant (6 months-11 months)               9.8-13.0          seconds                     coagulation                                   Within 8 hours / 24 hours
                                                                          Citrate                     GP/OPD routine:     8hrs
Child (1 to 5 years)                      9.9-13.4                                      test
Child (6 to 10 years)                     10.0-14.6
Child (11-17 years)                       10.0-14.1
Adult (17 + years                         9.8-13.1
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                                                                                                                                            Ideal sample age for
                                                                                                            Turnaround Time (TAT)
Test            (A) indicates that test Reference                                           Comments/                                       accurate results / Maximum
                                                                  Units       Sample                        From arrival in lab to result
                   is UKAS Accredited range                                                 Precautions                                     acceptable sample age (at
                                                                                                            available on WebICE
                                                                                                                                            the time of analysis)

Fibrinogen:        (A)
Infant (full term - 15 days)                   0.95-2.45
Infant (15 days to 28 days)                    1.36-3.00
                                               1.41-4.37                                                    Urgent:            1hr
Infant (1 month to 5 months)                                                                Routine
                                               1.48-3.67                      Sodium                        Inpatient routine:   4hrs
Infant (6 months-11 months)                                       g/L                       coagulation                                     Within 8 hours / 24 hours
                                               1.64-4.97                      Citrate                       GP/OPD routine:     8hrs
Child (1 to 5 years)                                                                        test
Child (6 to 10 years)                          1.71-5.37
Child (11-17 years)                            1.68-5.29
Adult (17 + years                              2.00-3.93

                                                                                            Routine         Urgent:            1hr
                                                                              Sodium
D Dimer        (A)
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                                                                                                                                  Ideal sample age for
                                                                                                  Turnaround Time (TAT)
Test         (A) indicates that test Reference                                      Comments/                                     accurate results / Maximum
                                                          Units       Sample                      From arrival in lab to result
                is UKAS Accredited range                                            Precautions                                   acceptable sample age (at
                                                                                                  available on WebICE
                                                                                                                                  the time of analysis)
4 - 6 days                              0.45 – 0.67                                               GP/OPD routine:        8hrs
7 - 13 days                             0.42 – 0.66
14d – 1m                                0.39 – 0.63
1m – 2m                                 0.33 – 0.53
2m – 3m                                 0.28 – 0.42
3m – 1yr                                0.30 – 0.40
1 year                                  0.30 – 0.38
2 – 5 yr                                0.34 – 0.40
5 – 11yr                                0.35 – 0.45
12+ yr (Male)                           0.40 – 0.50
12+ yr (Female)                         0.36 – 0.46
Haemoglobin
0-3 days                                140 – 220
4-6 days                                150 – 210
7-13 days                               135 – 215
14d – 1m                                125 – 205                                                 Urgent:            1hr
1m – 2m                                 115 – 165                                                 Inpatient routine:   4hrs
                                                          g/L         EDTA          FBC                                           Within 8 hours / 24 hours
2m – 3m                                 94 – 130                                                  GP/OPD routine:     8hrs
3m – 1yr                                111 – 141
2 – 5yr                                 110 – 140
6 – 11yr                                115 – 155
12+ yr (Male)                           130 – 170
12+ yr (Female)                         120 - 150
MCH                                                                                               Urgent:            1hr
0d – 1m                                 31-37             pg          EDTA          FBC           Inpatient routine:   4hrs       Within 8 hours / 24 hours
1 – 2m                                  30-36                                                     GP/OPD routine:     8hrs
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                                                                                                                                  Ideal sample age for
                                                                                                  Turnaround Time (TAT)
Test         (A) indicates that test Reference                                      Comments/                                     accurate results / Maximum
                                                          Units       Sample                      From arrival in lab to result
                is UKAS Accredited range                                            Precautions                                   acceptable sample age (at
                                                                                                  available on WebICE
                                                                                                                                  the time of analysis)
2 – 3m                                  27-33
3m – 1yr                                24-30
1year                                   25-29
2 – 5yr                                 24-30
6 – 12 yr                               25-33
12+ yr M/F                              27-32
MCHC
0-3 days                                300 – 360
4-6 days                                290 – 370
7-13 days                               280 - 380
14d – 1m                                280 - 380                                                 Urgent:            1hr
1m – 2m                                 290 - 370                                                 Inpatient routine:   4hrs
                                                          g/L         EDTA          FBC                                           Within 8 hours / 24 hours
2m – 3m                                 285 - 355                                                 GP/OPD routine:     8hrs
3m – 1yr                                300 - 360
1year                                   320 - 360
2 – 5yr                                 310 - 370
6 – 11yr                                310 - 370
12+ yr M/F                              315 - 345
MCV
0-3 days                                100 – 120
4-6 days                                92 – 118                                                  Urgent:            1hr
7-13 days                               88 – 126                                                  Inpatient routine:   4hrs
                                                          fl          EDTA          FBC                                           Within 8 hours / 24 hours
14d – 1m                                86 – 124                                                  GP/OPD routine:     8hrs
1m – 2m                                 92 – 116
2m – 3m                                 87 – 103
3m – 1yr                                68 – 84
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                                                                                                                                    Ideal sample age for
                                                                                                    Turnaround Time (TAT)
Test          (A) indicates that test Reference                                       Comments/                                     accurate results / Maximum
                                                           Units        Sample                      From arrival in lab to result
                 is UKAS Accredited range                                             Precautions                                   acceptable sample age (at
                                                                                                    available on WebICE
                                                                                                                                    the time of analysis)
1year                                    72 – 84
2 – 5yr                                  75 – 87
6 – 11yr                                 77 – 95
12+ yr M/F                               83 – 101
Platelets:
0-3 days                                 100 – 450
4-6 days                                 210 – 500
7-13 days                                160 – 500
                                                                                                    Urgent:            1hr
14d – 1m                                 170 – 500
                                                             9                                      Inpatient routine:   4hrs
1m – 2m                                  200 – 500         10 /L        EDTA          FBC                                           Within 8 hours / 24 hours
                                                                                                    GP/OPD routine:     8hrs
2m – 3m                                  210 – 650
3m – 1yr                                 200 – 550
2 – 5yr                                  200 – 490
6 – 11yr                                 170 – 450
12 = yr M/F                              150 – 410
Red blood count (RBC)
0-3 days                                 5.0 – 7.0
4-6 days                                 4.0 – 6.6
7-13 days                                3.9 – 6.3
                                                                                                    Urgent:            1hr
14d – 1m                                 3.6 – 6.2
                                                                                                    Inpatient routine:   4hrs
1m – 2m                                  3.0 – 5.4         1012/L        EDTA         FBC                                           Within 8 hours / 24 hours
                                                                                                    GP/OPD routine:     8hrs
2m – 3m                                  3.1 – 4.3
3m – 1yr                                 4.1 – 5.3
1 year                                   3.9 – 5.1
2 – 11 yr                                4.0 – 5.2
12+ yr (Male)                            4.5 – 5.5
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                                                                                                                                      Ideal sample age for
                                                                                                      Turnaround Time (TAT)
Test            (A) indicates that test Reference                                      Comments/                                      accurate results / Maximum
                                                             Units       Sample                       From arrival in lab to result
                   is UKAS Accredited range                                            Precautions                                    acceptable sample age (at
                                                                                                      available on WebICE
                                                                                                                                      the time of analysis)
12+ yr (Female)                            3.8 – 4.8
Reticulocytes
0 - 3 days                                 120 – 400
4 - 6 days                                 50 – 350
                                                                                                      Urgent:            1hr
7d – 1m                                    50 – 100
                                                                                                      Inpatient routine:   4hrs
1m – 2m                                    20 – 60           %           EDTA          FBC                                            Within 8 hours / 24 hours
                                                                                                      GP/OPD routine:     8hrs
2m – 3m                                    30 – 50
3m – 1yr                                   40 – 100
1 -11 yr                                   30 – 100
12+ yr M/F                                 50 – 100
White blood count (WBC)
0-3 days                                   10 – 26
4-6 days                                   7 – 23
7d – 1m                                    6 – 22
                                                                                                      Urgent:            1hr
1m – 2m                                    5 – 15
                                                                                                      Inpatient routine:   4hrs
2m – 3m                                    5 – 19            109/L       EDTA          FBC                                            Within 8 hours / 24 hours
                                                                                                      GP/OPD routine:     8hrs
3m – 1yr                                   6 – 18
1 year                                     6 – 16
2 – 5yr                                    5 - 15
6 – 11yr                                   5 - 13
12+ yr M/F                                 4 - 10
Detection of Epstein Barr Virus (Paul
                                      N/A                    -           EDTA                         One working day                 24 hours / 24 hours
Bunnell) (A)
Malaria parasites          (A)                                                         Processed on                                   ASAP, within 1 hour /
                                           N/A               -           EDTA                         Within 2 hours
                                                                                       arrival                                        4 hours
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                                                                                                                                    Ideal sample age for
                                                                                                    Turnaround Time (TAT)
Test           (A) indicates that test Reference                                     Comments/                                      accurate results / Maximum
                                                           Units       Sample                       From arrival in lab to result
                  is UKAS Accredited range                                           Precautions                                    acceptable sample age (at
                                                                                                    available on WebICE
                                                                                                                                    the time of analysis)
Urinary haemosiderin                                                   URINE –
                                          N/A              -           NOT in                       Same day                        Within 8 hours / 24 hours
                                                                       boric acid
CSF analysis                              N/A              -           CSF                          Same day                        Within 4 hours / 8 hours
Leucocyte immunophenotyping                                                          Verbal report available within one day.
                                          N/A              -           EDTA                                                    Within 8 hours / 24 hours
                                                                                     Requests send to Addenbrookes, Cambridge.
Miscellaneous fluid cell counts           N/A              -           Method not validated         Same day                        Within 4 hours / 8 hours
Haemoglobinopathy screen                                                             Haemoglobinopathy Screen: 1 working day        Within 8 hours / 24 hours
HbF
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White Cell Differential
                                                                                                                              Turnaround Time (TAT)
                                                                                                    Comments /                From arrival in lab to result
                                                                                                    Precautions               available on WebICE
              Neutrophils      Lymphocytes         Monocytes       Eosinophils      Basophils
0 - 3 days    4.0 -14.0        3.0 – 8.0           0.5 – 2.0       0.1 – 1.0        0.0 – 0.1
4 - 6 days    1.5 – 6.9        2.0 – 8.0           0.5 – 1.0       0.1 – 2.0        0.0 – 0.1
7 - 13 days   1.5 -6.9         3.0 – 9.0           0.1 – 1.7       0.1 – 0.8        0.0 – 0.1
14 days – 1
              1.5 – 6.9        3.0 – 9.0           0.1 – 1.7       0.1 – 0.9        0.0 – 0.1
month
1-2                                                                                                                           Urgent:            1hr
              1.5 – 6.9        3.0 – 16.0          0.3 – 1.0       0.2 – 1.0        0.0 – 0.1
months                                                                                                                        Inpatient routine:   4hrs
                                                                                                    X 109/l
2–3                                                                                                                           GP/OPD routine:     8hrs
              1.0 – 5.0        4.0 – 10.0          0.4 – 1.2       0.1 – 1.0        0.0 – 0.1
months
3 months –
              1.0 – 6.0        4.0 – 12.0          0.2 – 1.2       0.1 – 1.0        0.0 – 0.1
1 year
1 year        1.0 – 7.0        3.5 – 11.0          0.2 - 1.0       0.1 – 1.0        0.0 – 0.1
2 - 5 years   1.5 – 8.0        1.8 – 8.5           0.2 - 1.0       0.1 – 1.0        0.0 – 0.1
6-11 years    2.0 – 8.0        1.0 - 5.0           0.2 – 1.0       0.1 – 1.0        0.0 – 0.1
12+ years     2.0 – 7.0        1.0 – 3.0           0.2 – 1.0       0.02 – 0.5       0.0 – 0.1
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      14.             Transfusion
 The Transfusion Laboratory within Eastern Pathology Alliance (EPA) at the Norfolk and Norwich
 University Hospital provides blood components for transfusion at the Norfolk and Norwich
 University Hospital, Cromer Hospital, Priscilla Bacon Lodge (NCHC) and Spire Norwich.
 They are also responsible for the supply of routine and prophylactic Anti-D, Prothrombin Complex
 Concentrate (Beriplex) and clotting factors.

 The Transfusion Lab is available 24 hours a day and can be contacted on Ext 2905/2906.
 The lab is located in East Block on level one.

 The turnaround time for blood groups and the sample requirements for Blood Transfusion are stated
 on ICE in the test requesting screen.

 All samples should be taken to the specimen reception hatch located on the main corridor or sent
 through the pneumatic tube system (Numbers 302, 402, 502 & 602).

 14.1 Consultants and senior staff

 To contact the on call haematologist please contact the NNUH hospital switchboard.
 Dr Suzanne Docherty       Consultant Haematologist –                   (Secretary) Ext. 3866
                           Lead Consultant for Transfusion

 Transfusion Practitioners:

 Kathy Ford                    Transfusion Specialist Nurse                         Ext. 3863
 Janet Pring                   Transfusion Practitioner                                Or
 Alison Rudd                   Transfusion Specialist Nurse                     Bleep 0852/0663

 Blood Transfusion Lab staff:

 Carol Harvey                  EPA Network Transfusion Manager
 Sandy Ellis                   Senior Biomedical Scientist in Transfusion        Transfusion lab
 Tracey McConnell              Senior Biomedical Scientist in Transfusion        Ext. 2905/2906
 Rosie Lynskey                 Transfusion IT Lead

 The Hospital Transfusion Committee (HTC) is a multi-disciplinary team which meets 4 times a year
 and is made up of a variety of specialities with an interest in transfusion.
 The Hospital Transfusion Team (HTT) meets more frequently and is comprised of representatives
 from the Medical staff, BMS staff and the Transfusion Practitioner team. The HTT is a subcommittee
 of the HTC and issues can be feedback to the full committee when required.
 If you have a matter you would like discussed please contact the Transfusion Practitioners at
 TransfusionPractitionerTeam@nnuh.nhs.uk who will ensure that it is taken to the appropriate group.
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 14.2 Sample labelling and request forms
 Accurate patient identification and sample labelling is critical and the lab operates a zero tolerance
 policy for samples that are incorrectly labelled or are missing the minimum patient identifiers.
 The minimum information required on a sample is the patient’s full name, date of birth and hospital
 number. These details must be the same on documentation used at any stage of the transfusion
 (Wristband, sample, and prescription). The sample should be signed, dated and timed.
 It is the responsibility of the person taking the blood sample to label it correctly at the patient’s side.
 Incorrect or missing information can lead to the sample being rejected and therefore there will be a
 delay in blood components being available.
 All samples must be accompanied by an appropriate request form generated via the ICE system. If
 the blood components are required in an emergency due to active bleeding then please phone the
 lab to discuss the patient’s requirements.
 For further information regarding requesting via ICE please see the Blood Transfusion ICE Requesting
 User Guide (Trust Docs ID: 13770)

 14.3 Component requesting
 In order to issue blood components for a patient the laboratory must have a valid sample for the
 patient. A sample is suitable for issuing components for up to 7 days after the sample was taken
 unless the patient has received a transfusion within the previous 3 months when a sample must be
 taken and sent for testing within 72 hours of the planned transfusion.
 The check group: in line with national guidelines a check group sample may be required. If the
 patient has no previous transfusion records at the NNUH then a second sample will be needed to
 confirm that the correct patient has been bled. If this sample is required then it should be taken by a
 different person to the initial sample and must be taken from a separate venepuncture.

 Requests for red cells must be made through ICE which has been designed to guide appropriate
 requesting. All urgent requests must be phoned to the laboratory. Once a unit of red cells is issued
 for a patient it will be available for 24 hours after the date and time required.

 If platelets are required then these may need to be requested from NHSBT specifically for the
 patient. In order to allow for delivery on the routine transport please contact the transfusion lab
 before the order cut off time.

                               Order cut-off time         Expected time of delivery
                                     08.00                         11.00
                                     13.00                         17.00

 Out of hours deliveries are only available for emergency/urgent requests as there may be additional
 costs associated with ad hoc deliveries.
 Platelets will be returned to stock 8 hours after the date and time requested has passed.
 If you require blood components for a patient with a known special requirement it is important to
 ensure that the transfusion lab is aware of that patient’s needs. If the requirement is new or if the
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Dept/Site : Haematology NNUH           Doc Ref: EBN-HQP-001                     Author: A. Macartney
Revision:   7     Issued: 16/04/2021   Authorised by: R. Pipkin                 Review interval: Annual

 patient has not been treated at the hospital before then the appropriate special requirements
 request form must be completed and sent to the lab to allow an alert to be created for previous
 attendances (Trust Docs ID: 1286).

 14.4 Collection and administration of blood components
 To collect blood components from the transfusion lab an EBTS pick up slip must be used. This should
 be taken to the transfusion issue hatch (East Block, Level One) and given to the Lab staff who will
 issue the required components.

 For areas that have a satellite blood fridge only staff who have been appropriately trained can put
 units in or remove them as per the Trust Guideline for the Storage of Blood Components in and
 Maintenance of Satellite Blood Fridges ( Trust Docs ID: 1074)

 For further information on collection and administering blood components please see
 Trust Policy for the Collection and Return of Blood Components/Products from the Norfolk and
 Norwich University Hospital Transfusion Laboratory (Trust docs id 1077)

 Trust Clinical Policy for Checking Blood Components/Products prior to Administration (Trust docs ID
 No: 1094)

 14.5 Transfusion reactions
 If you suspect a transfusion reaction stop the infusion and assess the patient.
 If a transfusion reaction is suspected then Appendix 1: Investigation/reporting of transfusion
 reaction form should be completed and the transfusion lab informed.
 For full advice on the management of a transfusion reaction please see the Trust Guideline for the
 Management of Reactions to Blood and Blood Products (Trust docs ID 1281).

 14.6 Massive blood loss protocol
 Massive blood loss is defined as ≥40% loss of total blood volume, blood loss of 4000mls within a
 24hr period, blood loss of 2000mls in a 3hr period, or blood loss at a rate of >150mls/min. In recent
 years a more practical approach is that patients suspected of bleeding (especially if it is internal) will
 demonstrate a pulse of >110 bpm and a systolic blood pressure of < 90 mmHg.

 The NNUH uses the treatment algorithm developed by the East of England Trauma Network and
 agreed by the East of England Transfusion Committee.
 To activate the protocol phone the transfusion lab on ext. 2905/2906 and state “I want to trigger the
 massive blood loss protocol”.
 All subsequent communications between the clinical area and the lab staff should be started with
 “This call relates to the massive blood loss protocol”. A specific member of the clinical team should
 be nominated to co-ordinate communication with the transfusion lab.
 Full details can be found in the Guideline for the Management of: Massive Blood Loss in Adults
 (MBL) (Trust Docs ID: 1175) and Massive blood loss in children (Document ID 9960 and Flow chart ID
 10828)
Eastern Pathology Alliance             Haematology NNUH User Manual           Page 29 of 38
Dept/Site : Haematology NNUH           Doc Ref: EBN-HQP-001                   Author: A. Macartney
Revision:   7     Issued: 16/04/2021   Authorised by: R. Pipkin               Review interval: Annual

 14.7 Transfer/receipt of components with a patient between
 hospitals
 Blood components should only be transferred between hospitals if it is felt that there is likely to be a
 need to administer them during the transfer or if they have been requested for the individual
 patient due to antibodies and that the receiving hospital will not have appropriate units available.

 Any units being transferred must be packed in a suitable transfer box by the Lab and the necessary
 documentation completed.
 All transfer boxes will be sealed by the lab staff. This seal must not be broken unless units are being
 administered.
 If receiving a transfer box from another hospital the box should be taken to the transfusion lab with
 the seal intact to allow the blood units to be correctly stored and recorded.

 14.8 Referral Laboratories
 The transfusion laboratory uses the reference laboratories of NHS Blood and Transplant for
 investigations and consultancy.

 Red cell immunohaematology: red cell antibody investigations that cannot be resolved in the NNUH
 laboratory are sent to Colindale, North London.

 Histocompatiblity and Immunogenetics: e.g. Investigation of platelet refractoriness, TRALI, are also
 sent to Colindale, North London

 Platelet immunology: e.g. HIT and NAIT cases are sent to Filton, Bristol

 Cell-free fetal DNA (cffDNA) - A 6ml EDTA sample is required. A small amount of the unborn baby’s
 DNA is present in the mother’s blood. By detecting the baby’s DNA in the mother’s blood it is
 possible to determine the unborn baby’s D group. This test is known as the fetal RHD screening test
 and is used to guide antenatal anti-D prophylaxis. These tests are sent to the International Blood
 Group Reference Laboratory (IBGRL), Bristol.
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