INTERNATIONAL STUDENT HANDBOOK 2018 - University of Otago
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2018 INTERNATIONAL STUDENT HANDBOOK
1
Welcome to the
University of Otago
Kia Ora
It is my pleasure to warmly welcome you to the
University of Otago. The University is New
Zealand’s first and oldest university and has an
international reputation for research and research-
led learning. We hope that you will have the
opportunity to get to know the staff and your
fellow students and enjoy the exceptional student
experience Otago offers. The University is situated
in an amazing part of the world, so take some time
to explore the city of Dunedin and the surrounding
countryside.
Studying in another country with its unique culture
is a fantastic opportunity but can be a little daunting
at times! The International Office is here to help you
during your time at Otago. Our friendly staff have
a wealth of knowledge and information so please do
not hesitate to come and see us.
I wish you all the best for your studies and hope that
you enjoy your time at Otago.
Best wishes
HELEN NICHOLSON
Deputy-Vice-Chancellor (External Engagement)2
CONTENTS
Welcome 1 Otago International Friendship
Academic Key Dates 3 Network 28
Orientation 5 Smoke-free Campus 28
International Student Services 6 Living in Dunedin 29
Compliance 6 Electricity connection 29
International Student Advisers 7 Household Goods 29
International Exchange Advisers 9 Living in a Cold Climate 29
The Education Code of Practice 2016 10 Shopping 29
International Students under the The Cost of Living 31
age of 18 10 Mobile Phones 31
Essential Information 11 City Centre 31
Student ID Card 11 Keeping Safe 31
Student Visa 11 Drugs and Alcohol 32
Medical & Travel Insurance 11 Public Transport 32
Accident Insurance 13 Driving in New Zealand 32
Information Technology Services (ITS) 14 Banking in New Zealand 33
Proctor’s Office 16 Working on a Student Visa 34
Academic Information 17 Your Employment Rights in
Academic Expectations 17 New Zealand 34
Examinations 17 18 Plus Cards 34
Academic Progress Policy 18 Bringing your family 35
Student Services at Otago 19 Māori Customs, Culture & Language
Student Health Services & After Transition / Culture Shock 35
Hours Care 19 Exploring New Zealand 36
Student Accommodation Centre 20 Course Approvers in Divisional
University Information Centre (UIC) 20 Offices and in Academic
University Course Advice Services 21 Departments 38
Student Learning Development 21 Key Support People 39
OUSA Student Support Centre 22 Cultural Clubs 41
Chaplains + Prayer Space 23 Departing Students 43
Disability Information and Support 24 International Student Farewell
Career Development Centre 24 Evening 43
Pacific Island Centre 24 Graduation 43
Graduate Research School 25 International Student Graduation
Work Ready Programme 25 Function 43
Life at Otago 26 Alumni & Friends 43
Otago University Students Association Official Documents 44
(OUSA) 26 My eQuals 44
Unipol Recreation Centre 26 Returning Home 45
University Volunteer Centre 27 Campus Map 46
Locals Programme 27 Social Media@Otago 48
Information about Otago’s participation in New Zealand’s AQA and CUAP quality assurance procedures and the University’s place in the
QS World University Rankings Table is available on the University of Otago website. otago.ac.nz/international/otago005420.html3 ACADEMIC KEY DATES Semester One 2018 Latest arrival date for new International students studying in first semester Monday 19 February Enrolment/Orientation activities for new international students (until 23 February) Monday 19 February Academic Orientation Week commences Monday 19 February Course Advice Day Thursday 22 February Course Advice Day Friday 23 February Due date for completion of course enrolment declaration by students taking first semester and full year papers (late fee may apply) Friday 23 February Preliminary lectures for first semester and full year papers Friday 23 February Formal lectures begin Monday 26 February Last day to add first semester or full year papers (5pm deadline) Friday 16 March Last day to delete first semester papers with refund of fees (5pm deadline) Friday 16 March Mid-semester break begins Saturday 31 March Easter Monday* Monday 2 April Otago Anniversary Day observed Tuesday 3 April First semester resumes Monday 9 April ANZAC Day* Wednesday 25 April Last day to withdraw from first semester papers (5pm deadline) Friday 4 May Graduation ceremonies Saturday 12 May Graduation ceremonies Saturday 19 May Lectures cease before mid-year examinations Friday 1 June Queen’s Birthday* Monday 4 June First semester examinations begin Wednesday 6 June First semester examinations end Wednesday 20 June
4
Semester Two 2018
Latest arrival for new international students studying in
second semester Monday 2 July
Enrolment/Orientation activities for new international
students (until 6 July) Monday 2 July
Course Advice Day Thursday 5 July
Second semester begins Monday 9 July
Due date for completion of course enrolment declaration by
students taking only second semester papers (late fee may apply) Monday 9 July
Last day to add second semester papers (5pm deadline) Friday 13 July
Last day to delete second semester papers with refund of fees
(5pm deadline) Friday 27 July
Graduation ceremony Saturday 18 August
Mid-semester break begins Saturday 25 August
Second semester resumes Monday 3 September
Last day to withdraw from second semester and full year papers
(5pm deadline) Friday 14 September
Lectures end before second semester examinations Friday 12 October
Second semester examinations begin Wednesday 17 October
Labour Day* Monday 22 October
Second semester examinations end Saturday 10 November
December 2018
Graduation Ceremonies Saturday 8 December
Graduation Ceremonies Wednesday 12 December
Graduation Ceremonies Saturday 15 December
Summer School 2019
Summer School Orientation for new international students Sunday 6 January
Summer School begins Monday 7 January
Waitangi Day* Wednesday 6 February
Summer School lectures End Friday 15 February
Summer School examinations begin Saturday 16 February
Summer School examinations end Friday 21 February
*New Zealand Public Holidays5 ORIENTATION Enrolment & Orientation seminars All new incoming international students, except PhD students, must register for a New International Student Enrolment & Orientation Seminar before they arrive on campus. To register for a seminar go to: otago.ac.nz/international/otago005495.html If you are studying at Otago through one of the following Study Abroad Providers: IFSA Butler, Arcadia, ISA, TEAN, BCA, or API, you do not need to book a seminar. The seminar will be organised through your Study Abroad group. You MUST bring your passport to the Enrolment & Orientation Seminar, and if you have an electronic visa you MUST also bring a paper copy of that visa. At the seminar, you will meet International Office staff and receive important information about completing your University of Otago enrolment. Following the seminar, you should be able to complete your ‘Declaration’ (the final step of enrolment) in eVision. Twenty-four hours after completing the declaration you can obtain your Student ID card and will then have access to University services. You MUST bring your passport as a form of ID when collecting your Student ID card. Staff will be available to assist students with any questions they may have. PhD Students & Masters by Thesis Students If you are a PhD or Masters by thesis student, you must report to the International Office when you arrive. Please bring your passport and if you have an electronic visa you must also bring a paper copy of your visa. Your documents will be copied and your enrolment process will be initiated. You will also meet with an International Student Adviser who will go through a checklist with you, answer questions you may have and register you for an Orientation seminar. Postgraduate seminars are held twice monthly and provide students with valuable information about resources and support for postgraduate students at Otago.
6
INTERNATIONAL STUDENT SERVICES
The International Student Services Team is here to provide information, support and
assistance to all international students at Otago.
Compliance
The Compliance Services team is based at the International Office and available
Monday to Friday from 10:00am until 4:00pm. They provide assistance and support
to all international students in three areas:
• Student Visa Services – The Compliance Services team is available to
answer any questions about student visas. They offer an easy and convenient way
for most students to apply for your next student visa on campus.
Email: student.visa@otago.ac.nz
• Insurance – You will be charged and insured under the policy Studentsafe
Inbound University. They can help you understand your policy cover.
Email international.insurance@otago.ac.nz
• U.S. Financial Aid – If you are a citizen or national of the United States of
America you may be eligible to apply to receive loans from the U.S. while studying
on campus towards a University of Otago qualification.
Email: us.financialaid@otago.ac.nz
ANNA MCLACHLAN KATHY HALLIWELL ANGELIQUE MAWSON
Team Leader Service Visa Coordinator Compliance Services Officer
Compliance Services Room G02 Room G02
Room G017
International Student Support
The International Student Support (ISS) Team consists of a Team Leader and five
International Student Advisers. They provide confidential help and support to
international students on issues that arise during their studies at Otago. Issues can
include, but are not limited to, cultural adjustment, homesickness, academic issues,
flatting and accommodation, general health and wellbeing, and family support, etc.
ISS also organises orientations for new incoming international students.
Visit otago.ac.nz/international/studentsupport.html to learn more about our services.
GEPKE SCHOUTEN CLAIRE SLOCOMBE DONNA SCOTT
Student Adviser Student Adviser Student Adviser
Room G04 (Kowhai) Room G05 (Rata) Room G10
SARAH O’SULLIVAN LOUISA SAMSON
Student Adviser Student Adviser
Room G05 (Rata) Room G108
There are two ways to meet with an adviser:
11.00am - 2.00pm Monday-Friday, Walk-in hours
• Students can come to the International Office in Archway West during our
walk-in hours
2.00pm - 4.00pm Mon-Friday, student-booked appointments
• Students can book an appointment online via OtagoCareerHub
(in-person or phone) Monday to Friday
If these times do not work for you please email international-support@otago.ac.nz
to request another appointment time.
To book an appointment with an ISA you should log into OtagoCareerHub
careerhub.otago.ac.nz/students/login?ReturnUrl=%2f using your University of
Otago username and password:
• Once you have successfully logged in, click ‘Appointments’ (found in the top
banner between Jobs and Events).
• Then scroll down and select the type of appointment as ‘international
student issue’.
• A calendar should come up, select the date and time you would like, then
click view appointment, followed by ‘Book Appointment’.
• Once you book an appointment you will be sent a confirmation email with
the date, time and location of the appointment (You will also receive a
reminder email the morning of the day prior to your appointment).
• Students on the Northern campuses can indicate a phone appointment when
clicking to book an appointment, unless they are booking appointments for
their campuses.9
International Exchange Advisers
Otago Global Student Exchange
The University of Otago has exchange agreements with 100 institutions worldwide:
otago.ac.nz/study/studentexchange/index.html
Students can study at a partner institution for one or two semesters. They continue to
pay their tuition fees to Otago and receive credits towards their Otago qualification.
International students can go on exchange provided they meet the requirements but
normally not to one of the partners in their home country.
The Otago Exchange Advisers welcome enquiries. Please email exchange@otago.ac.nz
or come to the Exchange Office, Room B01, Archway West Building during open
hours: 11.00am – 4.00pm Monday to Friday.
GRAEME FRANCE IBY VIRAG CELIA CORTELETTI
Exchange Adviser Exchange Adviser Exchange Adviser
The Americas Europe and Scandinavia UK, Ireland, Asia and Australia
Room B01 Room B01 Room B0110
The Education (Pastoral Care of International Students) Code of
Practice 2016
The Education (Pastoral Care of International Students) Code of Practice 2016 ensures
that international students are well informed, safe and cared for properly when they
come to New Zealand to study. The Code sets out the minimum standards of advice
and care expected of New Zealand education providers to ensure the wellbeing of their
international students. To learn more visit:
nzqa.govt.nz/assets/Uploads/Pastoral-care-of-international-students.pdf
International Students under the age of 18
The Education (Pastoral Care of International Students) Code of Practice 2016
requires that the University provide an orientation to international students under the
age of 18 (and their parents) when they begin their studies. The code also requires that
students under 18 live in an approved accommodation. To learn more about approved
accommodation at Otago visit: otago.ac.nz/international/int_u18students.html
Students may not live in any other type of accommodation while they are under 18.
Email international-support@otago.ac.nz to inform the International Office if you will
be under 18 when you begin your studies. Let them know when you intend to begin
your studies. International Student Support will provide important information to you
and your parents.11 ESSENTIAL INFORMATION Student ID Card To obtain your ID Card at the ID Card Office, please do the following: 1. Complete your Course Declaration in eVision 2. Wait 24 hours after completing your Declaration before you go to get your ID Card 3. Take your passport as an acceptable form of Identification otago.ac.nz/studentservices/otherservices/otago018288.html Student Visa All international students must have a valid student visa to study at the University of Otago. When renewing your student visa you can either apply on campus, or send your application to Immigration New Zealand (INZ) otago.ac.nz/international/visas.html Medical and Travel Insurance Studentsafe Inbound University is our recommended insurance policy. This is a comprehensive insurance policy designed and supported by all the universities in New Zealand. All international students will be charged for this insurance policy unless you have had confirmation from the University of Otago that your alternative insurance policy is compliant. It is your responsibility as a student to understand and become familiar with the insurance policy terms and conditions. You can find the link to the Studentsafe Inbound University policy wording on our website: otago.ac.nz/international/healthcare.html
12
Some examples of what you are NOT covered for are:
• Pre-existing conditions
• Household goods and contents
• Car insurance
• Most dental care
• Individual property/items worth more than NZ$2,500
• Contraception
• Immigration medicals
• Pregnancy and childbirth
• Vaccinations
• Most health screening appointments, lab and prescription costs
• Work related injuries
Student Health and Prescriptions
If you need to see a Doctor, Nurse, Counsellor or Psychiatrist at Student Health
Services, and you are insured with Studentsafe Inbound University or Uni-Care,
Student Health Services will, in most cases, directly bill the insurer for the cost(s) of
your care.
If you obtain a prescription from Student Health you need to take this to a Pharmacy
to obtain your medication. If you are insured with Studentsafe Inbound University or
Uni-Care, Knox Pharmacy, Dunedin North Pharmacy, Albany Street Pharmacy and
the Urgent Pharmacy will directly bill the insurer for the cost(s) of your prescription.
*If you seek medical attention from another Medical Centre, Urgent Doctors or a Hospital you will be
required to pay at the time of your consultation. You will then need to make a claim to be reimbursed
for those costs. Please keep your receipts.
Travel Insurance
Your Studentsafe Inbound University insurance provides you with cover while
travelling around New Zealand during your studies. If you are travelling to Australia,
Bali, Lombok and the Islands of the South Pacific during your studies, you are
provided with some cover.
If you are travelling home via another country for a holiday, you are not covered under
your Studentsafe Inbound University insurance. Please ensure you arrange alternative
cover.
Please read your policy for further details or contact the International Office if you
have any questions.13 Studentsafe Mobile App We recommend you download the Studentsafe Mobile app. It’s designed to work on all mobile devices that can access the internet. You can download Studentsafe Mobile app by going to: sa.agaapps.co.nz The link will direct you to a web page where you will be able to enter the details below. • Your Login is your University Student ID number • Your Pin Number – this pin number is supplied with your emailed record of cover If you have any problems, then please contact the help desk on 0800 486 004 or email help@insurancesafenz.co.nz Further information International Office Insurance 03 479 8344 international.insurance@otago.ac.nz Studentsafe Inbound Insurance 0800 486 004 insurancesafenz.com Student Health Services 0800 479 821 otago.ac.nz/studenthealth/index.html Accident Insurance The Accident Compensation Corporation (ACC) is responsible for administering the country’s no-fault accident injury scheme. This covers everyone in New Zealand if you are injured in an accident. This means it doesn’t matter what you were doing when you were injured or who was at fault. You will be covered as long as the injury falls within the legislation. acc.co.nz/
14
Information Technology Services (ITS)
Student Username and Password
Your University student username allows you access to various online resources within
the University, such as eVision, Student Webmail and Blackboard.
After course declaration, you will be sent an email that contains your username and
you will be directed to eVision to change your password.
blogs.otago.ac.nz/studentit/new-to-otago/student-username-and-password/
eVision
Your eVision account will allow you to access important study-related information
including your timetable and examination results, and maintain your personal
information.
Student Email
You are issued with a StudentMail address once you become a University of Otago
student.
• Your StudentMail address will look something like bonja007@student.otago.ac.nz
or for post-graduates, it will look something like mary.smith@postgrad.ac.nz
• StudentMail allows you to access your emails online, via a web browser.
• Access your StudentMail account using the username that was supplied to you with
your student ID card and the password that you set up in eVision.
otago.ac.nz/its/services/messaging/otago028846.html
Blackboard
Blackboard is a learning management system that allows you to:
• access paper information and lecture notes
• communicate with your tutor and class members
• submit assignments
Many (but not all) University of Otago papers use Blackboard as part of their teaching
resources. Some departments use the Moodle course management system.
You can log into Blackboard by using your University of Otago username and
password.
blackboard.otago.ac.nz/15 Printing, photocopying and scanning In order to use the printing services at Otago, you must register your Student ID with the printers. You can then use your ID card to top up your printing funds at one of the top-up kiosks. For more information on how to print, photocopy and scan your documents, please go to the following link: blogs.otago.ac.nz/studentit/printing/ Internet Use Information Technology Services provide safe and reliable Internet access for students, staff and visitors at the University of Otago. Before you enrol you can create a UO Guest account to access the internet. Once you have completed your enrolment declaration, you can access the internet on campus via a wired or wireless connection using your laptop, tablet, phone or other wireless device. To connect to the network, simply select the network and enter your student username and password (the same username found on your ID card). otago.ac.nz/its/services/network/otago028616.html IT Services for Students The University of Otago provides a range of IT services to students including: • 24-hour study spaces with wireless, printers and computers • Student Webmail and online Office 365 • A student desktop available from anywhere, stocked with software • An online enrolment system Student IT Advisors (wearing navy blue jackets) are based in the Central Library and can help with all your computer needs on campus. Student IT Advisors will help you connect your laptop/tablet/smartphone to the University Wi-Fi network and will visit you in any computer area if you need help. Student IT also provides help and advice online, including a website with everything you need to know about the IT services available to students and how to use them blogs.otago.ac.nz/studentit/
16
Proctor’s Office
The Proctor’s office is responsible for a large number
of roles throughout the University with the emphasis
on the safety of students and staff and on maintaining
a healthy learning environment for all.
otago.ac.nz/proctor/index.html
Campus Watch
Campus Watch staff patrol the student area 24 hours,
7 days a week to offer assistance and advice.
Campus Watch run a Safety Patrol car, which offers
a free service run from the Proctor’s Office. If you are
concerned about walking home alone, you can call
Campus Watch and they will pick you up and drive
you home. This service operates from 11pm to 3am
every Wednesday to Saturday during the academic
year.
They also offer to walk you home and ensure that
student behaviour is kept up to a reasonable level.
There is an “Emergency Phone”
network throughout campus with
phones from which you can connect
directly to Campus Watch staff by
pressing and holding the talk button.
Phone: (03) 479 479 5000/5001
Email: campus.watch@otago.ac.nz
otago.ac.nz/proctor/campuswatch/
Campus Cop
Senior Constable John Woodhouse is the Campus
Cop at the University of Otago. He offers advice on
safety/security and deals with complaints regarding
thefts and lost property.
Phone: (03) 479 4883
Email: campus.cop@otago.ac.nz
otago.ac.nz/proctor/campuscop/17
ACADEMIC INFORMATION
Academic Expectations
On average, students at Otago are expected
to devote approximately 10 hours per week to
academic work for each paper (class) they take.
This includes class time, tutorials and out-of-class
study (e.g. preparing for exams and completing
assessments). Because assessments and exams are
not spread out evenly over the semester, lecturers
expect that students will plan ahead and manage
their time well. In most classes at Otago, final
exams and/or large final assessments count for a
significant proportion of student’s overall marks
(grades). Lecturers therefore expect that students
will be self-directed in their learning and take
responsibility to attend lectures and labs/tutorials Teacher Education
and do the reading as the semester progresses. “ This experience has
opened my eyes as to how
Examinations classrooms should work.
I thought it would be like
Once the examination timetable has been home but there’s more than
finalised, each student’s examination information one way you can set up a
will be displayed in the Timetable section of their
classroom and more than
eVision portal.
one way you can teach.”
Do NOT make travel plans or plan an
internship until you know your exam schedule.
Kate previously studied at
As per the University of Otago Examination and
Assessment Regulations, candidates are expected
New England College.
to sit their final examinations as scheduled. In
exceptional circumstances, clearly beyond the Kate
student’s control and known about in advance, a From USA
Variation to the Regulations may be granted. August 23, 2016
otago.ac.nz/study/exams/otago030046.
html#Variations
Special Consideration
Special Consideration is the process by which the
university determines a fair academic outcome in
cases where a student is seriously impaired in an
assessment activity such as a final examination.
otago.ac.nz/study/exams/otago062916.html18
Final Exam Only
Final Examination Only (FEO) is the opportunity for
you, upon failing an exam, to sit the exam only in the
next period the paper is offered.
This can only be granted once in a particular paper
and only in the next period the paper is offered.
If your FEO application is approved you cannot
attend any lectures, laboratories or tutorials, or
receive assistance from Academic Staff. There is no
access to electronic holdings of course material, or to
printed material.
In some papers FEO is not available. You will be
advised if that is the case.
To apply, download the FEO application form from Biology (study abroad)
the following link:
otago.ac.nz/administration/otago001761.pdf “ It’s easy to get help here
if you don’t understand
Complete and email it to student-records@otago.ac.nz.
Alternatively, you can take your application to the
something in class. The
University Information Centre. lecturers are available to
us and the tutorials help
a lot.”
Academic Progress Policy
Students attending the University of Otago are Hilde is studying Biology
expected to perform to a satisfactory academic at University of Bergen,
standard. The Academic Progress Policy is Norway and is part of the
intended to provide a benchmark for students of Study Abroad program at
minimal academic achievement and a transparent Otago.
and equitable process for students with academic
performance problems.
otago.ac.nz/administration/policies/otago002988. Hilde
From Norway
html October 13, 2015
Examinations Office
Location: Clocktower Building
(ground floor, South end)
Phone: (03) 479 8232
Email: examinations@otago.ac.nz
otago.ac.nz/study/exams/19
SUPPORT SERVICES AT OTAGO
Student Health Services
Student Health have a team of qualified
professionals providing health care to students.
The team is comprised of nurses, general
practitioners, counsellors, psychiatrists and
administrative staff.
Location: On the corner of Walsh and
Albany Streets
Freephone: 0800 479 821
Open: Monday, Tuesday, Thursday and
Friday, 8.30am – 5pm
Wednesday, 9.30pm – 5pm
Sunday, 1pm – 5pm (During semester only)
otago.ac.nz/studenthealth/index.html
After Hours Medical Care
If you need medical care outside of the opening
hours of Student Health, please contact: Dunedin
Urgent Doctors and Accident Centre
Location: 18 Filleul Street
Phone: (03) 479 2900
Open: 8.00am – 10.00pm, 7 days a week
dunedinurgentdoctors.co.nz/
If there is a medical emergency, DIAL 111 for an
ambulance or go directly to the Dunedin Public
Hospital.
Dunedin Public Hospital Location:
201 Great King Street
Phone: (03) 474 0999
Map of Dunedin Public Hospital20
Student Accommodation Centre
The friendly staff at the Student Accomodation
Centre can assist you with:
• Residential College applications
• Applications for University Flats
• Rental accommodation solutions
• General accommodation queries
Location: 109 St David Street
Phone: (03) 479 5100
Email: accommodation@ otago.ac.nz
otago.ac.nz/accommodation/contacts/index.html
University Information Centre (UIC)
The University Information Centre (UIC) can
answer enquiries from current, past and prospective
students, parents or guardians, and the general
public. They are your starting point for enquiries
about:
• Enrolment
• Your course of study (course approval, Change
of Course and timetable)
• Examinations
• Graduation
• Academic Transcripts
• Any other administrative matters regarding
studying at Otago
Location: Information Services Building, beside
the Central Library
Phone: (03) 479 7000
Freephone: 0800 808 098
Email: university@otago.ac.nz
Open: Monday to Friday, 8.30am – 5pm
otago.ac.nz/services/uic.html21
University Course Advice Services
Staff at the University Course Advice Service
are your first point of contact regarding course
advice at Otago. The dedicated team are here
to help you plan your course. They can also put
you in touch with expert staff from around the
University who can help you with your course.
Location: Ground floor of the Arts Building
otago.ac.nz/course-advice/services/index.html
Student Learning Development
HEDC Student Learning Development provides
free and confidential academic advice to students Master of
studying at the University of Otago. Whether you International Studies
are working hard to get a pass mark or seeking
to gain a top result, all students can benefit from “ I chose Otago for
their services. the international and
Talk to their Staff: Help with study-related multicultural opportunities.
issues, time management, workload issues, I lived at the university’s
effective note-taking, exam revision and improve college for postgraduates
your writing. with people from 38
Workshop Programme: Great for finding out countries and had 6
what is expected of you at all levels of university nationalities in my Master’s
study. The workshops are all online and open for cohort. I’ve learned a bit
registration. of Te Reo, and had the
Peer Assisted Study Sessions (PASS): Peer- chance to explore beautiful
Assisted Study Sessions or PASS support students Dunedin and the South
through weekly interactive study groups. The Island with so many
groups are facilitated by 2nd or 3rd year students different people. I couldn’t
who have successfully completed the course. have hoped for a better
Peer Learning & Support Programmes: postgraduate experience.”
Studying at 100 level and need some help with
your assignment? You can get help from a
senior student on planning/structuring of your
Kristin
From USA
assignment, grammar and punctuation, sentence May 7, 2017
and paragraph structure. Go to reception to book
a one-on-one appointment with a peer writer or
send an email or drop in for a quick 15 minute
appointment.22
Digital Resources: The Student Learning
Development team have produced some excellent
online resources to help you with a wide range of
common tasks. They can also recommend web-based
resources developed by their team.
Location: South-west Corner
Central Library (ISB) Building
Phone: (03) 479 8801
Email: hedc.studentlearning@otago.ac.nz
otago.ac.nz/hedc/students/index.html
OUSA Student Support Centre
The Otago University Students’ Association (OUSA)
provides support for students via its Student Support PhD in Biological
Centre. The Centre offers a free and confidential Anthropology
service to help you through any issues. The team
provide advocacy services as well as a food bank. If “ I love Otago. I have access
they cannot help you directly, they will point you in to learning resources like
the direction of someone who can. the material housed in
OUSA is also home to Queer Support, where you the Anatomy Museum,
will find non-judgemental support, information and and I have also found
resources. the Student Learning
Development workshops for
Location: 5 Ethel Benjamin Place
Phone: 64 3 479 5449 research students, on topics
Email: help@ousa.org.nz like thesis writing and
conference presentations,
ousa.org.nz/support
very helpful.”
Neha
From India
June 14, 201623 Chaplains The Chaplaincy team provides a range of pastoral and spiritual services including: • Homesickness support, encouragement, information about NZ • Prayer, spiritual support and direction • Settling into university life, blessing your room or flat, visiting your college • Worship opportunities • Support for Christian groups on campus • Weddings, funerals, memorials, or thanksgiving services • Information about local churches and faith communities • Interfaith facilitation Prayer and Meditation Space on Campus There is a University prayer and meditation room available on campus and a Muslim prayer room. These rooms provide a quiet space to go to for prayer, meditation or reflection. They are located upstairs in the University Union Building, alongside the Postgraduate Humanities Study area. To access the prayer/meditation rooms you will need to have swipe card access, using your University ID card. To obtain security access please contact Greg Hughson: greg.hughson@otago.ac.nz Location: Upper Room, University Union Building Email: chaplains@otago.ac.nz otago.ac.nz/chaplain/index.html
24
Disability Information & Support
Disability Information & Support provides learning
support, advice, advocacy and information to
students who have a disability, impairment, injury or
medical condition that affects their study for a period
of four weeks or more.
Location: Information Services Building
Phone: (03) 479 8235
Email: disabilities@otago.ac.nz
otago.ac.nz/disabilities/index.html
Career Development Centre
The Career Development Centre runs workshops,
co-ordinates employer presentations and career
fairs, has a range of career information for students,
and has career advisers available for one-to-one
discussions.
Location: Information Services Building
Phone: 64 3 479 8244
Email: careers@otago.ac.nz
otago.ac.nz/careers/otago636334.html
Pacific Islands Centre
The Pacific Islands Centre provides support for
Pacific students, their families and communities.
They can help you with academic assistance,
scholarships, accommodation, legal and immigration
matters and more.
Location: 1 Leithbank Street (Yellow house)
Phone: 64 3 479 8278
Email: pacific@otago.ac.nz
otago.ac.nz/pacific/index.html25
Graduate Research School
The Graduate Research School has responsibility
for leadership, oversight and policy advice
in relation to doctoral degrees, as well as
responsibility for providing appropriate support
and guidance to graduate research candidates
and their supervisors.
otago.ac.nz/graduate-research/index.html
Work Ready Programme
The Work Ready Programme is a joint
initiative between the University of Otago,
Otago Polytechnic and Dunedin City Councils PhD in Tourism
Enterprise Dunedin. The initiative aids students
by teaching employability and cultural skills “ Whilst doing my PhD
relevant to New Zealand for a smooth transition at Otago University,
into the workplace. A number of events and the most practical and
workshops are provided throughout the year. informative training
The programme connects students with Dunedin programme I attended
employers. The programme also provides
was undoubtedly the Work
students with one-on-one job seeker advice and
Ready Programme. It
support.
covered a range of useful
Email: info@getworkready.co.nz areas and information that
all students need to know
about kiwi work culture.”
Minoo
From Iran
February 24, 201726
LIFE AT OTAGO
Otago University Students’ Association (OUSA)
OUSA provides its members with a range of services –
Support, Advocacy, Recreation, Cultural Clubs, Social
Events, Queer Support, Budgeting Advice, Flatting
Advice, Orientation Events, a Food Bank, and more!
Find out about all OUSA has to offer at ousa.org.nz
Economics (study abroad)
“ I also go to Unipol gym
twice a week. This facility
Unipol Recreation Centre is amazing. In Japan, it
The Recreation Centre provides a comprehensive costs a lot of money. Here
recreational programme to ensure students achieve a I can go for free.”
balanced lifestyle while studying.
Recreation at Otago includes day and weekend trips Hideshi
around Otago, group fitness classes, social sport, From Japan
recreational gear hire, exercise prescription, weights October 20, 2015
rooms, a cardio room as well as plenty of court space
for the casual recreation user. The purpose-built facility
also houses a physiotherapy clinic and the University
Plaza cafe.
Entry into Unipol Recreation Centre is free for Otago
students with a valid current student ID card.
otago.ac.nz/recreation/27
University Volunteer Centre
The University Volunteer Centre
connects UniCrew volunteers with
community organisations who
need them.
UniCrew volunteer roles are hugely diverse so
you will be able to find something that matches
your interests and motivations.
Location: Information Services Building
Phone: 64 3 479 8631
Email: volunteer@otago.ac.nz
otago.ac.nz/volunteer/index.html
Bachelor of
Locals Programme Oral Health
The Locals Programme offers
“ All facilities we have
academic opportunities to all first
year students living at home or in
at Otago have shown
a flat. incredible support for all
volunteering projects I
If this is your first year studying for a degree at
am involved with. The
Otago and you will be living at home, boarding or
flatting here in Dunedin, why not sign up for the
vibrant environment keeps
Locals Programme? Enrolments are open now and me pumped with ideas.
it is free to join. In addition to academic support Volunteering at Otago
you will get access to different O-Week and social have made me a person
events throughout the year and you can pick and who “sees and cares” and
choose as many events as you wish to attend. always is brave enough to
locals.otago.ac.nz/ devote my little effort for
every positive change.”
Tia
From China
April 29, 201728
Otago International Friendship Network
(OIFN)
The Otago International Friendship Network
(OIFN) connects new incoming international
students with friendly returning Otago students to
help them settle into Dunedin and adjust to life at the
University of Otago.
To create connections we place OIFN members
in small cluster groups. The cluster groups are
then placed in House Groups. The House captains
organise fun events in the first few weeks of the
semester; so there are plenty of ways to connect!
Join now!
otago.ac.nz/international/oifn.html
Smoke-free Campus
The University of Otago is a smoke-free campus.
This includes University of Otago Accommodation.
otago.ac.nz/smokefree/29 LIVING IN DUNEDIN Electricity Connection If you are staying in a flat and the electricity is not on, you can arrange for it to be connected by calling one of the following companies: • Contact Energy 0800 80 9000 • Meridian Energy 0800 496 496 • Powershop 0800 1000 60 • Trustpower 0800 87 87 87 Household Goods Below are places to purchase reasonably-priced bed linen, kitchen appliances, heaters, etc.: • The Warehouse 39 MacLaggan Street (South of the Octagon) • K-Mart Meridian Mall, 267 - 287 George Street • Farmers 150 - 180 George Street • Briscoes 175 Crawford Street • Second hand shops include: Savemart, Collectibles, Orphans Aid Opshop, Shop on Carroll, Op Shop, the Hospice Shop and the Salvation Army. Living in a Cold Climate Houses in New Zealand are typically not centrally heated and accommodation here can be much colder than what you are accustomed to. If you are not used to living in a cold climate, come and chat with an International Student Adviser about clothes for colder weather and useful tips for remaining warm and dry in your flat! There are many second-hand shops / op-shops where you can purchase inexpensive warm clothing. Shopping Food / Groceries • Centre City New World Centre City Mall, 133 Great King Street Offers $5 taxi vouchers on Monday, Tuesday, and Wednesday from 6pm-9pm and Sunday from 9am-6pm for students living in the campus area • Gardens New World Gardens Shopping Centre, 6 North Road • Countdown 309 Cumberland Street • Pak n Save 86 Hillside Road
30
• Veggie Boys 10 Albany Street
• Mad Butcher 280 Andersons Bay Road, South Dunedin
• Otago Farmers’ Market Every Saturday, 8am-12.30pm, at the Dunedin Railway
Station car park, off Anzac Avenue
otagofarmersmarket.org.nz
Asian Foods Markets
• Sew Hoy’s Oriental Foods 29 Stafford Street, (03) 477 3688
• Fullhouse Asian Grocery 9 Howe Street, (03) 477 7478
• KOSCO UniMart 144 Great King Street, (03) 473 0000
• Asian Groceries Limited 74 Prince Albert Road, St. Clair, (03) 455 1160
• Everyday Asian Food Shop 239 Moray Place, (03) 479 0868
• JS Indian Food Market 84 St. Andrew Street, (03) 471 8447
Halal Food
We have been advised that the following restaurants provide Halal food in Dunedin:
• AliBaba Restaurant 135 Kind Edward Street, South Dunedin
• Café Arona 176A Edward Street
• Café Nesli Turkish Kebabs 355 George Street (03) 474 1533
• Formosa Delight 114 Albany Street (Halal chicken and beef dishes)
• KL Aroma Restaurant & Café 252 George Street
• Sila Turkish Café, Restaurant & Takeaway 17 St Andrew Street
• Sunrise Kebabs Limited Meridian Mall, George Street, (03) 474 0277
• Taj Mahal Indian Restaurant 442 George Street
• The Jitsu 135 Stuart Street
• Trojan Turkish Café & Restaurant 74 George Street
• Yilmaz Gourmet Pizzas & Kebabs 906 George Street, (03) 479 0089
There are also many more restaurants in central Dunedin that serve Halal food.
Please refer to the Muslim University Student Association Facebook page for
additional information: facebook.com/musaotago31 The Cost of Living In order to live comfortably while you are in Dunedin, you will need to have at least $NZ15,000-17,000 per academic year (40 weeks) available for living costs, above the cost of your tuition. You will need to budget more than this if you are planning to stay for a calendar year or if you are planning to bring family dependants. For more information on the cost of living, go to: otago.ac.nz/international/otago005589.html#CostofLiving Mobile Phones (Cell Phones) There are four main mobile phone carriers in New Zealand: Vodafone, Spark, 2° (2 Degrees) and Skinny Mobile. Each carrier offers a wide variety of cell phones and students can choose from different pre-pay plans (“pay as you go” plans). Please visit a local store or their website for more information. • vodafone.co.nz • spark.co.nz/ • 2degreesmobile.co.nz • skinny.co.nz City Centre The main shopping area is centred on George Street between Albany Street and the Octagon. It only takes 5 to 10 minutes to walk from campus to the main shopping area. There are also smaller shopping areas on King Edward Street in South Dunedin and on North Road just past the Botanic Gardens. Keeping Safe New Zealand is considered to be a relatively safe destination. It is important, however, you take precautions in keeping yourself and your possessions safe. For more information, you can download a safety guide at: police.govt.nz/advice/ personal-community/keeping-safe/visitors-safety-guide
32
Drugs and Alcohol
It is important international students are aware of the laws regarding drugs and
alcohol in New Zealand and the associated offences and penalties incurred through the
misuse of these substances.
For more information on drug and alcohol laws and penalties, go to:
police.govt.nz/advice/drugs-and-alcohol
Public Transport
It is very easy to get around the campus and to the city centre on foot.
However, for information on public bus timetables, visit orc.govt.nz/Information-and-
Services/Buses/. Pay your bus fare to the driver on the bus, or purchase a bus card,
which stores your money for travel and can then be recharged. You can pick up a bus
card from the OUSA Main Office, the University Bookshop or any Dunedin urban
bus. It costs $5 to purchase a bus card and the minimum deposit on a card is $10.
Present your bus card with your valid student ID and receive a 33% discount.
Driving in New Zealand
In New Zealand, we drive on the left hand side of the road. If you are accustomed to
driving on the right hand side, this may take some time adjusting, so when pulling out,
make sure the driver is next to the centre line of the road.
It is highly recommended that you wait several weeks to adjust to traffic patterns before
driving in New Zealand.
The Visiting Driver Training Programme is an interactive video that will assess your
knowledge and understanding of driving in NZ and help you prepare for NZ road
rules and road conditions. Give it a try at:
aa.co.nz/travel/visitors-to-new-zealand/visiting-driver-training-programme/
Another useful website is: drivesafe.org.nz/
Buying a car
For tips on buying a car, please go to:
newzealand.com/int/feature/buying-a-car-in-new-zealand/
It is in your best interest to take out car insurance when buying a car. For a guide on
car insurance, please go to: myinsuranceguide.co.nz/car-insurance/33 Renting a car or campervan For tips on renting a car or campervan, please go to: backpackerguide.nz/guide-to-renting-a-car-campervan-in-new-zealand/ It is in your best interest to take out a comprehensive insurance when you rent a vehicle as you will not be covered under your StudentSafe Inbound University insurance policy. International Driving Licences and Permits If you are planning to drive in New Zealand, please consider the following information: • You can drive up to 12 months in New Zeland on your current and overseas licence or an International Driving Permit (IDP). You will be required to convert to a New Zealand licence after 12 months. • If your licence is not in English you will be required to have it translated or obtain an IDP. • You must carry your licence on you at all times when driving a vehicle. For more information please go to: nzta.govt.nz/driver-licences/new-residents-and-visitors/driving-on-nz-roads/ Banking in New Zealand New Zealand has a safe banking system with a full range of accounts and services available. There are five major banks in New Zealand: ANZ, ASB, BNZ, Kiwibank and Westpac. It is safer to deposit your money in an account than to carry large amounts of cash around with you. Banks are generally open from 9am – 4.30pm, Monday to Friday. Opening an account in New Zealand is fast and easy and most banks offer low-cost accounts for students. To open an account you are likely to need your passport, proof of your residential address in New Zealand and proof that you are a student (such as a fees receipt or a letter of offer). Some banks may ask for the Tax Identification Number (TIN) from your home country and some banks may also ask for a New Zealand IRD Tax Number. Using a card is the most common way to pay in New Zealand, even for relatively small purchases. Debit cards are known as EFTPOS cards (Electronic Funds Transfer at Point of Sale) and can be used at most places to pay for goods and services electronically. ATM’s (Automatic Teller Machines) allow you to withdraw money 24 hours a day, 7 days a week and are available on and close to the University of Otago Campus.
34
Working on a Student Visa
You may be allowed to work part-time for up to 20 hours a week and full-time during
all scheduled holidays and/or during the Christmas and New Year holiday period.
If you’re allowed to work, your work rights will be recorded in your eVisa or the visa
label in your passport, or explained to you in a letter.
For more information: immigration.govt.nz/new-zealand-visas/options/study/
working-during-after-your-study/working-on-a-student-visa
Your Employment Rights in New Zealand
New Zealand has minimum rights and entitlements which apply by law to all workers.
For more information on your basic work rights, go to:
nzstudywork.immigration.govt.nz/work-rights-for-all-workers/your-employment-
rights/?utm_source=immigration.govt.nz&utm_medium=referral
18 Plus Cards
Many bars and restaurants around campus
may require you to show proof that you are
at least 18 years old. Most places will not
accept your international driver’s licence
as a form of identification. In order to
avoid carrying your passport with you, we
encourage you to purchase an 18 Plus Card.
Applications for an 18 Plus Card can be
downloaded at 18plus.org.nz.
What do you need:
• A passport-sized photograph (If you don’t have one you can get one taken at
selected PostShops for a fee when you apply).
• Proof of your address
• Photo ID (Passport)
• Completed Form
• $45
Once you have completed the application form, you will need to take the form,
your passport, a passport-sized photo, your proof of address and $45 to your nearest
PostShop. You will receive a receipt and NZ Post will send your application to be
processed. You will get your 18+ card delivered by courier in about 2 weeks.35
Bringing your family
If you have family travelling with you to New Zealand there are additional factors
that you will need to consider prior to your arrival. This includes family insurance,
childcare, schooling and accommodation. To find out more about bringing your family
please go to: otago.ac.nz/international/otago005594.html
Māori Customs, Culture and Language
For information on Māori customs, culture and language, please visit the
following website:
otago.ac.nz/maori/world/tikanga/index.html
Scroll through the blue banner on the side.
Transition/Culture Shock
Transition or Culture Shock describes the impact of moving from a familiar culture
to one that is unfamiliar. Even though you may have planned and prepared for your
time at Otago, the extent of the change and the effect it has on you may take you by
surprise. Transition can be complex and unique for each individual.
You may find it is hard to focus, feel irritable, fatigue easily, or miss home and feel more
tearful. Culture shock is entirely normal – it involves making adjustments, coping with
everyday challenges, and sometimes feeling like a ‘stranger’. There are things you can
do that can help. Talk with someone who understands your experience such as another
international student, a colleague in your department, or an International Student Adviser.
Take care of yourself physically – get rest, stay active, take up a sport/activity that you
enjoy or have been wanting to try.
Keep an open mind and be curious!
“Some parts were terrible, some days I called my brother just to choke out
some sobs. Other days, I would hike a mountain, [and] grin from ear to ear
with a sweat-slicked face. Or I would stick my head out of the window just to
laugh loudly, [and] think, ‘This is what life is all about.’ Some weeks, I wouldn’t
leave my flat for days at a time.” S2- 2016 student36
EXPLORING NEW ZEALAND
Most students leave feeling they have learned and
have developed as a person from their overseas
experience!
New Zealand is famous for its great outdoors;
however, there are important safety considerations
before you embark on day hikes or longer tramping
trips. Due to the maritime climate in New Zealand,
the weather is very changeable and presents
significant hazards for students in the outdoors.
Important reminders include:
• Do research about the area and be prepared to
cancel your trip, if safety or weather conditions
are an issue.
• Bring clothing for all weather conditions (Gear
can be hired at Unipol). Study Abroad
• Hire a personal locater beacon from Unipol. “ A truly amazing thing
• Leave written instructions with a trusted friend about Dunedin is that
or your Study Abroad provider about where you you don’t have to travel
are going, when you will leave and when you are far from busy city life to
expected to return. explore the wonders of
• During your hike, sign hut log books and choose nature.”
tracks that have bridges, as weather conditions
can make streams and rivers hazardous to cross.
Juliane
• If you become lost, stay together as a group and From Denmark
seek shelter. March 28, 2015
• Unipol organises many outdoor recreational
trips and offers a wide range of equipment hire.
Check them out at:
otago.ac.nz/recreation/recreation/index.html
For a more comprehensive list of things to check
before travelling go to:
doc.govt.nz/parks-and-recreation/know-before
-you-go/safety-in-the-outdoors/
The New Zealand Mountain Safety Council provides
some useful guides and publications.
Check them out at:
issuu.com/nzmountainsafetycouncil/docs
D U N ED I N37
The Catlins
Study Abroad
“ Living and studying in
New Zealand means I can
go on spur of the moment
Aoraki Mount Cook adventures.”
Tia
From USA
March 14, 2015
Queenstown
Fiordland38
COURSE APPROVERS IN DIVISIONAL OFFICES AND IN
ACADEMIC DEPARTMENTS
You may be referred to Course Approvers in Divisional Offices and Academic
Departments for the following:
• To check each course to ensure that your papers are appropriate for the intended
programme and are in accord with the programme regulations.
• To check that any anomalies have been corrected or special approval given.
• To make sure finalist status has been checked.
Location of Course Approvers
Division of Commerce
A
School of Business
Commerce Building
Division of Humanities
B
Divison of Humanities Office
Arts Building
University Course Advice Service
C
Ground Floor, Arts Building
Division of Health Sciences
D
Division of Health Sciences Office
Physiotherapy Building
Division of Sciences
E
Division of Sciences Office
Union Court
Location of Course Approvers for Health Sciences
A Division of Health Sciences
A School of Physiotherapy
B Bioethics Centre
C Faculty of Dentistry
D Biomedical Sciences
D Faculty of Medicine
E School of Pharmacy39 KEY SUPPORT PEOPLE UMI ASAKA OUSA International Officer Welcome to University of Otago!! I am OUSA’s International Officer for 2018. I am a third year social worker student, and I love being here at this university. I am here to listen to you and be your voice if you need support in unfair situations and so on. Also, together with the International Cultural Clubs and International Committee we host some awesome cultural events! I am looking forward to sharing this epic experience with you all. Email: international@ousa.org.nz GREG HUGHSON University Chaplain I greatly enjoy meeting international students! I am here to meet with any student, from any culture or faith, or with students who own no particular faith identity. I have enjoyed travelling to many countries. I am available to offer pastoral care, spiritual support and guidance, and a confidential listening ear to anyone. I am keen to help you make the most of your time with us at Otago University. Email: greg.hughson@otago.ac.nz otago.ac.nz/chaplain/about/greghughson.html YVONNE GAUT Career Adviser I specialise in enhancing the career and employability outcomes for international and postgraduate students. With over 16 years’ experience at the University of Otago’s Career Development Centre, I support students with personal career counselling, career coaching, job search strategies, CVs and cover letters, interview skill practice and critique. I hold a Master of Career Development and I am a professional member of the Career Development Association of New Zealand (CDANZ). Email: yvonne.gaut@otago.ac.nz HAHNA BRIGGS Queer Support Co-ordinator Kia ora, my name is Hahna Briggs and I am the OUSA Queer Support Coordinator. We use Queer as an umbrella term to describe diverse identities such as transgender, fa’afafine, takatāpui, lesbian, bisexual and gay. Students come to Queer Support for many different reasons, so feel free to pop in for a chat anytime. We also have volunteer opportunities, run events and host a cross-cultural queer group called Queer and Far. To learn more about Queer Support check out our website: ousa.org.nz/support/queer-support/qfsn
40
MELISSA FULLER
Work Ready Programme Co-ordinator
Hi! I am Melissa. I coordinate Work Ready for International Students,
which is a joint initiative between Dunedin City council, University of
Otago and Otago Polytechnic . Work Ready is a series of events as well
as One on One coaching to aid students in finding work here in NZ. We
bring business and students together and help align skills into roles.
You can contact me anytime to talk or find out when our next event is.
Email info@getworkready.co.nz or follow us on
Facebook.com/getworkready
SZE-EN WATTS
Unicrew
Hello, my name is Sze-En Watts! My team and I are here to help you get
involved with volunteering and community projects during your time
here at the University of Otago. We love working with students to find an
opportunity that best suits your interest, experience and motivation. Find
us on Facebook or come and see us in person at the volunteer centre!
otago.ac.nz/volunteerYou can also read
