New York State DPO Update - August 5, 2021 - Department of Agriculture and ...

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New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
New York
State DPO
 Update
August 5, 2021
New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
Update:
Expanding Trust and
Growing Dairy Sales in Schools
New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
Presenting Today…
Leah Scott-Dolland
Vice President, Youth Nutrition Services
New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
Our School Programs are
Essential…Here’s Why!
  • Milk is the only dairy item mandated on school
    nutrition programs

  • Milk is “Offered vs Served” - meaning students do
    not have to select it

  • Cheese and yogurt are optional on school menus

  • Our school marketing programs ensure that milk,
   yogurt and cheese are available to students every
   school day
New York State DPO Update - August 5, 2021 - Department of Agriculture and ...
Menu
Enhancements -

 Dual Goals:
• Keep Milk with all meals
• Increases dairy sales with
  enhanced menus for
  cheese and yogurt
Menu Enhancements:
Yogurt
                         PRE-DATA
                         5,779
                         4 oz. servings
    POST- DATA
    25,881
    4 oz. servings
                           • 20,102 additional 4 oz.
                             yogurt servings

•   GOAL: 15 School Districts increase yogurt sales by 50%

•   OUTCOME: 22 School Districts increased yogurt sales by
    348%
Comfy Cozy Gen Z Product Beneficiaries:
Comfort Foods’, like Oatmeal, Parfaits and Smoothies,
renaissance as some of teens’ most savored foods.

    Yogurt Smoothie   Yogurt Parfait   Overnight Oats

                                                        There are over:
                                                        •   73M views of
                                                            #oatmeal
                                                        •   33.7M views
                                                            of #yogurt parfait
                                                        •    1.7B views
                                                            of #yogurt
                                                            smoothie on
                                                            TikTok
Comfy Cozy Gen Z
Fuel Up with Teen Battle Chef Live Cooking Classes
Spring 2021
          FUTP 60                         FamilyCook              2021 Virtual
         Challenges                      Recipe Cards          Touchdown Events

Encourages program participation.
Promotes dairy by connecting kids   Developed 45+ original   Play by Play:
to dairy-centric recipes, cooking   dairy-centric FUTP 60    Dairy Farmer and NFL Players
classes and addresses relevant      branded recipes          May 25th & May 26th
areas of kids’ interest                                      Over 300 participants
New this Fall!
The Digital Refresh
• New easy to use digital destinations   A brand new FUTP 60 website with an
                                           easy-to-use Educator Dashboard

• Refreshed and modernized to
  enhance connectivity and
  accessibility to FUTP 60
  programming for educators, parents
  and students
Summer Meals
                             Update:
                             • Geotargeting campaign for 2021.
                               Over 800,000 geotargeting
                               impressions as of 6.30.21
                             Outreach Support:
                             • Digital and Traditional Media
                             • Promotional Materials
          New York
• NYC          • Syracuse    • PSA’s featuring NFL players and
• Buffalo      • Rochester     Olympic gold medalist English
• Yonkers      • Brentwood     Gardner
New York Thursdays
GOAL: 1,650 schools will participate in the NY
Thursdays promotion

UPDATE: Promotion launches October 7th

Overview:
• School districts serve NY locally produced foods
  as part of student meals on Thursdays and
  everyday

•   Digital & Print toolkits available to all participating
    schools

•   Students watch a video featuring NY dairy
    farmers to learn about where their food comes
    from and gets to them in school
Keeping Dairy Integral to
School Meals
      Milk Marketing Campaign
UPDATE: Promote uniqueness of NY milk &
dairy products through various distribution
channels.

 PRESENTING TODAY
 • Tim Cooley, COO
Promote uniqueness of NY milk & dairy products through various
                   distribution channels.

     Tops in Derby, NY – signage placed in May 2021 for grand re-opening
Food Bank and Dairy image enhancement
Food Banks
• Pilot Program – Direct deliveries to 13 food pantry's by processor​
• Locations: Buffalo, Albany and Elmira areas
• Feeding NY supported program with $70k / 17k gallons from processors; April - June 30th

• F.G.W.H. / G.A.M.D June Dairy Month Retail Programs
• Price Chopper & Weis raised an estimated $225,000 in total
• Goal of 5,000 gallons exceeded with +6,000 gallons donated

• USDA Programs
• Goal of milk purchased and distributed through food banks
• Goal of 100,000 exceeded with 188,250 gallons
• Maximizing usage of Covid Food Assistance Program / The Emergency Food Assistance Program
Dairy Aisle Performance Program (D.A.P.P.) &
                 Space Gains

• Over 2,096 store calls to 950 stores to audit   Replacement store
  & improve consumer experience, improve        North Poughkeepsie, NY
                                                 • Full signage package
  shelf presence!
                                                   •     Farm to table POS
                                                       • Yogurt dividers
• 11 ShopRite stores remodeled & doors                 • Cheese pushers
  installed
• Sections that increased:
    • Cheese & Protein Snacking
    • Specialty Milk & Yogurt
• 5 additional remodels slated for 2021
Dairy Aisle Reinvention - Independents
                Food Towne
                North Chili, NY

                 Installed signage to
                  slow consumer &
                 increase dairy sales

                Herrema’s Market
                Rochester, NY
Yogurt Dividers & Cheese Pushers
• Yogurt Dividers: assists stocking and rotation
    • 30% savings in labor in yogurt sections
    • Price Chopper – resetting 40 Stores in August based off
      the test we did in 2020.
    • Tested in Glenmont, NY store

• Cheese Pushers spring load front facing items
    • 4-8% savings in labor in cheese sections
    • Completed all Tops stores
    • Testing at Hannaford’s in N.Y.

                                                                Automatic Rotation “Spring Load”
e-Commerce (online) Grocery Shopping is now a $100 Billion Industry
                  Projected to Grow to $250 Billion by 2025.

                                                              e-Com Grocery is a
        Total Grocery Sales below                             subset of total e-Com

                                                                                 25
Source: 2020 Mercatus Study
Dairy and e-Com
 Dairy share           2020 Dairy                                Dairy Market               Milk Market /
sold on e-com            Market                                   on e-Com                   Milk e-com

Pre-Covid share
of dairy sold e-
com was 4.1%
                     $81.9 B                                      $5.4 B                    $28.9 B
                      Total US Dairy Retail                        Estimated US Dairy       Total US Retail Sales (2020)
                         Sales (2020)                              eCommerce Sales            The market is expected
                                                                        (2020)               to grow annually by 0.9%
June 2020 moved         The market is
to 6.6% of dairy
sold on e-com,
has dropped back
                      expected to grow
                      annually by 1.9%
                                                                 70% of consumers that
                                                                      purchased dairy
                                                                  products online during
                                                                                              $1.9B
slightly, but will                                               COVID-19 Indicated they    Estimated US eCommerce
                                                                                                Milk Sales (2020)
grow again.                                                      will continue purchasing
                                                                           online

                                         Source: IRI, Statista
e-Commerce: key points
1. While brick and mortar stores continue to be the dominant sales format, e-Commerce is a Smart
    Growth Strategy for the Dairy Industry
2. Dairy category share of sales online is higher than share of sales in store (in $$)
    a)    Total Dairy 13.6% share of sales online vs. 10.7% share of sales in store
    b)    Cheese is the largest driver with 3.0% share of sales online vs. 2.1% share of sales in store
    c)    Fluid Milk share of sales is also higher, 2.2% vs. 1.8% share of sales in store
3. 47% of adults (Data includes 14+ yrs., cannot collect data under 13*) bought 1+ digital order of
  food/beverage during 2020, up from 33% in 2019
4. e-commerce grocery is a fast growing and changing entity
    a) Important for our message to be shared on e-com
    b) Continued awareness is needed to grow/maintain share of sales

                                                           * Advertisers may not collect any personal data from children under the age
         Source: Inmar eCommerce SuperStudy                                                                                  27
                                                           of 13. Children's Online Privacy Protection Rule (COPPA) regulations
e-Com program - Current
Olympic Theme YGNMFT: 7/15-8/15
vNational Program tied to the Olympics through MilkPEP, our
 long-term partner

1.   Weekly Email & Homepage Carousel Sponsorship

2.   Onsite banners
     v Homepage & Weekly Ad Leaderboards, Coupon Gallery
     v Shop Now Page Leaderboard (Desktop + Mobile)

3.   Offsite program
     v   Targets Tops loyalty users who have bought all forms of Dairy
     v   Program will gain in excess of 2,814,195 impressions

                                                                         28
e-Com program current: ShopRite
Olympic Theme YGNMFT: 7/15-8/15
vNational Program tied to the Olympics through MilkPEP: our long term partner

1. On-site banner ads linking to Dairy Home Page
    a)   Multiple pages w/ Banner Ad (Milk, Whole, 2%, 1%, Flavored, Lactose Free)
    b)   Program will gain in excess of 3,000,000 impressions

2. Offsite Media – timing 7/10 to 9/4
    a)   Targets ShopRite loyalty users who have bought all forms of dairy
    b)   Program will gain in excess of 4,600,000 impressions

                                                                                     29
e-Com programs in Q3 & Q4
Instacart programs
   1. Banner Ads throughout Q3 & Q4
      a)   Milk: Milk Aisle Banner, Dairy & Eggs Dept Banner, Specialty, Cookie and Cake
           Aisle, Bakery Department & Breakfast Aisle
      b)   Cheese: Cracker Aisle, Packages Meat Aisle, Lunchmeat Aisle

   2. Targets ALL NY retailers
      a)   Tops, Wegmans, Price Chopper, ShopRite, Hannaford’s, BJ’s, Costco, Sam’s etc.

   3. Captured Data by UPC
      a)   Provide total dairy milk household and basket penetration information
      b)   Sales changes in dairy milk vs dairy alternatives post program

                                                                                           30
Improve the image of dairy products and/or dairy producers
  among consumers, thus improving the acceptance and
    consumption of New York milk and dairy products.
PRESENTING TODAY

  Patrick Carney, MA        LaChell Gayle, MA, RD, CC
Senior Director, Digital   Director, Health & Wellness
Marketing & Strategy
What’s New in
Digital/Social
Marketing?
1. New AmericanDairy.com Website
2. Hispanic Marketing Campaign
3. Gen Z Marketing on TikTok
Marketing to Generation Z

                             Ages 18 - 23
              Ages 14 - 17
Ages 9 - 13
SavorRecipes.com
NOW on TikTok

• 60% of TikTok Users are in Gen Z

• TikTok ads perform 13% better than
  other social ads and 23% better than
  TV ads.

• More than 400,000 views to date.
New AmericanDairy.com Website
Shifting Consumer Demographics – New York
ADADC Launches ‘Leche Auténtica’
                     Hispanic Marketing Campaign

SOCIAL MEDIA             WEBSITE                 RECIPES             INFLUENCERS

     “Leche
   Auténtica”              The new
   CAMPAIGN          AmericanDairy.com
                     website has a Spanish
 Branded social       language section.
                                                                     Dalina Soto, MA, RD, LDN
 media channels.
  1 million social       “Acerca de
impressions in the
  first 2 months.
                         Nosotros”               22 Spanish-
                                             language recipes on
                                              SavorRecipes.com     Diana Rodriguez, MA, RD, LDN
Dairy Product/Producer Image
• National School Breakfast Week
• National Milk Day - Importance of Dairy
• June Dairy Month
• County Dairy Princesses compete in NY State
  Dairy Princess Pageant
• Virtual Farm Tours - Remote Learning
• Free Summer Meals
• Great American Milk Drive With Price Chopper
• Government Funded Milk Giveaway Events
150 spots in New York City, Buffalo,
Rochester, Syracuse and Albany deliver
3 million media impressions about the
benefits of milk for athletes
THE POWER OF 3
PHYSICIANS & REGISTERED DIETITIANS

     Albany        Syracuse/Content Creator     Rochester           Rochester                Syracuse/SNAP               Syracuse/SNAP

                                                                                            New York City/ Content       New York City/Content
  Albany          New York City/SNAP          Buffalo          New York City/Content              Creator                      Creator
                                                                     Creator

  New York City          Long Island          New York City   New York City/ Culinary   Syracuse/Content Creator     Albany/Content Creators

      THE POWER OF 3 BECOMES THE POWER OF MANY
Total Reach:
    128,100
CRAFTING RELATABLE,
HEALTHY CONTENT
• Recipes
• Blogs
• Videos
• Infographics
• Social Media Posts
SPORTS MARKETING:
EDUCATING GEN Z ATHLETES

 Sport Specific Blogs   Recipe Project

 NFL RD Spotlight       Increased Social Media
                        Presence with Gen Z
DEFENDING DAIRY

  Keith Ayoob, Ed.D, RDN
     NYC Spokesperson
“Cut to the Chase Nutrition”
Dairy Experiences
  •   22 In-Person Experiences
  •   52 Virtual Experiences
Dairy Farmer
Voices Reaching
Consumers
Develop Effective Dairy Farmer Advocacy and
Spokesperson Networks
American Dairy Association & Dairy Council
Mid-Year Update 2021
Emma Andrew-Swarthout
Director of Dairy Industry
          Image
Power of Key Messages
  What it is
  Words and phrases that consumers understand
  Language and examples that speak to their concerns and
  interests

  Why it matters
  When the media or consumers ask questions, we must
  respond with correct, consistent answers
  Drives clarity and helps farmer’s credibility
  Ensures repetition to get our message across
Key Message Areas
Sustainability
    Dairy is good for you and
                                Key message strategy
    made with care for the
    planet                      is used in helping
Environment                     farmer
    Manure management
    Air and water quality       spokespersons
Health and Wellness             prepare for consumer
    General nutrition
    Flavored milk               engagement
Animal Care
    Animal housing
    Calf separation
Food Safety
    Organic/Conventional
    Food security Measures
The Power of Dairy Farmer Voices with GenZ
Consumers
                        Virtual Farm
                        Tours
                        Pre-K to High School
                        •   Animal Care
                        •   Environmental Stewardship
                        •   Sustainability
The Power of Dairy Farmer Voices with GenZ
Consumers
                        Classroom
                        Lessons
                        Elementary, Middle School, High School
                        •   Dairy is good for you and the planet
                        •   Technology on the farm
                        •   Biology on the farm

                                                  Fall 2021 lesson plans
                                                       will go out to
                                                  over 58,000 teachers
The Power of Dairy Farmer Voices with GenZ
Consumers

                        Dairy Princesses
                        GenZ advocates reaching their peers
                        •   School presentations
                        •   Social Media
The Power of Dairy Farmer Voices in
Media Opportunities

                 Farmers in the media spotlight
                 • Farmers are the voice of positive dairy
                    activations
                 Defending farmers against activists
                 • Farmers speak out with accurate
                    information and to set the record
                    straight
The Power of Dairy Farmer Voices in Social Media
 American Dairy ENGAGED

American Dairy ENGAGED
#Influencer
The Power of Dairy Farmer
Voices in Social Media
This American Dairy Farmer Video Series
Farmers and NFL players share the dairy story
              with GenZ audience as part of Fuel Up to Play 60

The Power of Dairy Farmer Voices with
          GenZ consumers
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