NEW ZEALAND CERTIFICATE IN HEALTH & WELLBEING (SOCIAL & COMMUNITY SERVICES)

 
Faculty of Health and Sciences
Student Handbook 2021

NEW ZEALAND CERTIFICATE
IN HEALTH & WELLBEING
(SOCIAL & COMMUNITY
SERVICES)
MENTAL HEALTH & ADDICTION SUPPORT
LEVEL 4 – PALMERSTON NORTH
NZ2992
Disclaimer
The information contained in this handbook replaces all information contained
in any previous handbook and is intended as a guide only.

UCOL is committed to innovation and continuous improvement, and reserves
the right to change any aspect(s) of the programme. This may affect the
currency of the information contained in this handbook, e.g.
  • Programme location
  • Lecture times
  • Staff
  • Other matters
Contents
COVID-19 ................................................................................................................................................. 3
Quick Links .............................................................................................................................................. 4
Welcome ................................................................................................................................................. 7
Pathways Diagram .................................................................................................................................. 8
Staff ......................................................................................................................................................... 9
Programme Information ....................................................................................................................... 10
Programme Assessment ....................................................................................................................... 14
Student Responsibilities........................................................................................................................ 18
Appendix 1 – Study Contract ................................................................................................................ 19
Appendix 2 – Request for Extension ..................................................................................................... 20
Appendix 3 – Request for Reconsideration of Result ........................................................................... 21
Appendix 4 – Request for Resubmit / Resit .......................................................................................... 22

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COVID-19
UCOL is committed to supporting staff and student safety around COVID-19. At Alert Level 1 – we ALL
need to be ready, in case COVID-19 reappears in our community.
    Stay home if you are sick – If you’re feeling unwell, isolate wherever you are and call Healthline
        on 0800 358 5453 about getting a free COVID-19 test. By getting a test, you’re helping keep
        your community safe.
    Use the COVID Tracer app – UCOL has QR codes displayed at all entrances, please scan in using
        the COVID Tracer app. The NZ COVID TRACER app keeps us 1 step ahead of the virus. The more
        we scan, the safer we’ll be.
    Follow good personal hygiene protocols - Good effective hygiene protocols are fundamental
        for maintaining a healthy and clean work environment. Protocols include:
                 1. Wash and dry your hands often, especially after coughing or sneezing. Use soap or
                 hand sanitiser.
                 2. Cover coughs or sneezes with tissues or your elbow.
                 3. Place used tissues in rubbish bins or in a plastic bag.
                 4. Do not touch your face.
        Sanitation stations are set up across all of our campuses and within classrooms. Please use
        them when entering, leaving or before you have any food.
    Face Coverings – Please wear a face covering whenever you are on public transport, including
        flights. While not compulsory, you are welcome to wear a face covering while on any of our
        UCOL campuses
    Information Sharing – If you have any COVID-19 related question, or you need
        to inform UCOL about anything COVID-19 related, please speak with your
        lecturer or email our Health and Safety team at hs@ucol.ac.nz
Should there be a change in alert levels, UCOL will provide you with further information at that time.

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Quick Links
Student Intranet
You can access the UCOL student intranet at Student Intranet to find the most up to date policies,
procedures, guidelines and forms. These are located in Policies and Procedures under UCOL Info. The
Academic Statute and Student Discipline Statute (Non-academic), two important documents that set
out the main rules and processes you need to be aware of, can be found under Related Documents to
the left of the Policies and Procedures page.

Outstanding Fees
All fees are due to be paid in full by the first day teaching starts. Students who have not paid all of
their fees (including outstanding library fines or other debts with UCOL) will not be eligible to
graduate. See Academic Statute.

Computer Suites
The computer facilities provided by UCOL are available to every enrolled student. Your password is
the key to your account. Never share your login and password details with anyone else. You will also
be held responsible for any activities that take place under this account name. Further information
about computer use at UCOL can be found on the Information Technology page. See Computer Use
Policy.

Student ID Cards
Your student ID card helps you access certain rooms, borrow library equipment and other important
functions. You can obtain your ID card from the Information Centre.

Printing and Photocopying
Printers and photocopiers are operated from your student ID card. The cost of using them is deducted
from your account. You can top up your credit at the Information Centre and check your balance at
Print Credit.

Internet Access
Instructions for internet access at UCOL are available at Connect to UCOL.

Car Parking
Car parks are provided for UCOL students and staff only. For Palmerston North car parks, all vehicles
must be registered and display a current year UCOL car parking sticker. This sticker can be obtained
at the Information Centre. Further information is available on the Car Parking Information page.

Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) acknowledges what you have learned from other programmes and
qualifications, life experiences, work experiences, training programmes and workshops and measures
this against the requirements of the programme you are enrolled in.

You can be awarded credit towards a qualification if you can satisfactorily demonstrate that your prior
qualifications and experience reaches the required standard. You should apply within two weeks of
starting the course. See Recognition of Prior Learning Procedure and Recognition of Prior Learning
Application Form.

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Student Support
Student support is available to help you succeed. Possible types of support include:
     Wellbeing services
     Disability support
     Learning services
     Maori education support
     Scholarships and financial hardship support
     Library resources

More information on how to access this support is provided on the student intranet on the Learning
& Study and Health Matters pages.

Concerns and Complaints
Please refer to the Student Complaints Policy and Student Concerns and Complaints Procedure for
information on how you can raise a concern or complaint and the process that follows.

Health and Safety
We all have a responsibility to maintain a safe, healthy work and study environment. See Student
Health and Safety Obligations Policy and Student Health and Emergency Procedure.

Smoking, Drugs and Alcohol
For the safety and well-being of yourself and others, UCOL has policies regarding smoking, drugs and
alcohol.

Smoking is not permitted on any UCOL campus or facility. This smoke free policy applies 7 days a
week, 24 hours a day. See Smoke Free Policy.

You may be excluded from class or any UCOL activity if a staff member considers you are under the
influence of drugs/substances. This may lead to suspension from your programme and even to having
your enrolment cancelled. The Police may be notified of any illegal activity related to the use or
possession of drugs or substances. See Drug and Alcohol Policy.

You may be excluded from class or any UCOL related activity if a staff member believes you are under
the influence of alcohol. See Drug and Alcohol Policy.

Withdrawal
Before you decide to withdraw from your programme, you should talk to staff on your programme.
Remember, if you are having difficulties with your programme there are ways UCOL can help you. If
you do decide to withdraw, you must complete a Change of Details/Circumstances Form. These can
be obtained from the Information Centre.

Fee Refunds – Domestic Students
The rules for fee refunds if you withdraw are outlined in the Admission & Enrolment Guide and
Student Fee Refund Procedure.

Fee Refunds – International Students
Please refer to the International Student Fees and Refunds Procedure for more information about fee
refunds for international students.

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International Students
International Student Support can help international students with any questions they might have.
Further information is available on the International Students page. See International Students
Procedure.

Whānau Room
All three campuses have a whanau room or marae facility. The whanau room is a space for all UCOL
students, where principles of whanaungatanga, whakaruruhau, oranga, akonga, matauranga and
hapainga I te reo Māori me ona tikanga are fostered and nurtured.

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Welcome
The New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with
strand in Mental Health and Addiction Support Programme offers you a qualification to work in mental
health and provides opportunities to develop skills and knowledge you can use with all people in your
day to day lives. It will also give you networks and friends for the future and by learning about a more
social model of recovery you will get to play a part in supporting a better future for mental health.

Remember that your tutors and other UCOL staff are here to help you succeed. Just as you will develop
support skills to work with consumer/tangata whai ora UCOL staff will offer to walk alongside you in
your learning journey. If you need help, don’t understand or have any concerns; please do not hesitate
to ask for assistance.

Enjoy your time here, make the most of the opportunities offered by Palmerston North UCOL and we
look forward to learning with you.

Shohn Wormgoor
HEAD OF SCHOOL
Applied Sciences and Allied Health

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Pathways Diagram

                      NZ Certificate in                                                                       NCEA L2
                                                             NZ Certificate in
                        Health and
                                                              Youth Work
                        Wellbeing                                                                             NCEA L3
                                                                 Level 3
                          Level 3

   Entry Requirements                            New Zealand Certificate in Health
                                                           and Wellbeing
NCEA level 2 (including 10                       (Social and Community Services)
 literacy credits at level 2                      (Level 4) with strand in Mental
and 10 numeracy at level                        Health and Addiction Support strand
             1)

                                            NZ Diploma in Health                    NZ Diploma in
                                           and Wellbeing (Applied                  Addiction Studies
                                              Practice) Level 5                       (Applied)
                                            No UCOL programme                           Level 6

                                                                                                                      Leadership and
            Bachelor degrees in                                                                                        Management
            related Health and                                                                                         qualifications
             Wellbeing areas

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Staff

EXECUTIVE DEAN
Penny O’Leary, M Mgmt, BA Soc Sci, RGON, Cert T Tchg

HEAD OF SCHOOL
Dr Shohn Wormgoor, PhD, RCEP
Phone: 70612
Email: s.wormgoor@ucol.ac.nz

PROGRAMME LEADER and SENIOR LECTURER                                 LECTURER
Kim Fry, MSW, BSW, Registered Social Worker                          Neriza Tooms: Bachelor Honours Degree in Psychology
Phone: 70656                                                         Phone: 70661
Email: k.fry@ucol.ac.nz                                              E-mail: n.tooms@ucol.ac.nz

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Programme Information
Length – Total Programme Hours
The New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with
strand in Mental Health and Addiction Support programme commences on Monday 01 March 2021.
It finishes on Friday 03 December 2021 (34 teaching weeks).

Start/Finish Dates – 2021
Semester One
Term 1                                            01 March to 16 April
Mid-semester break                                17 April to 02 May
Term 2                                            03 May to 09 July

Study Week                                        08 June to 11 June
Exam Weeks                                        14 June to 25 June

Semester Two
Term 3                                            26 July to 01 October
Mid-semester break                                04 October to 15 October
Term 4                                            18 October to 03 December

Study Week                                        01 November to 05 November
Exam Weeks                                        08 November to 19 November

Holidays
Semester One
Good Friday                                       02 April
Easter Monday                                     05 April
Easter Tuesday                                    06 April
Anzac Day                                         25 April (observed on Monday 26 April)
Queen’s Birthday                                  07 June

Semester Two
Labour Day                                        25 October

Timetable
The timetable can be found on the UCOL student intranet at:
Student Intranet - Timetables

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Programme Structure
New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with strand
in Mental Health and Addiction Support

                                                                                Practicum/
                                                           Lecturer
                                                                    Independent     Work
                            Course        Pre/co-   Local Supported
 Title                             Level                              Learning  Experience/
                            Number       requisite Credits Learning
                                                                       Hours     Internship
                                                            Hours
                                                                                   Hours
 Respectful
                                             4                         30             80                148                  72
 Relationships
 Bi-Culturalism
 and Marae                                   4                         15             40                 74                  36
 Protocols
 Role Clarification                          4                         15             40                 74                  36

 Self-Awareness                              4                         30             80                148                  72
 Professional
                                             4                         30             80                148                  72
 Development
 Totals for
                                 -           -            -           120            320                592                  288
 programme

The hours of the programme comprise of:

                                                   Hours
 Tutor-supported learning                             320
 Independent-learning                                 592
 Work placement hours                                 288
 Total student learning                             1200

Aims
The aim of this programme is to provide an entry level qualification for either those already working
in or those intending to develop a career in supporting the health and wellbeing of people, family
and/or whanau and the wider community, specifically in the area of mental health and addiction.

This programme also aims to enable students to develop the literacy and numeracy skills relevant to
the health and wellbeing industry, and/or for further study.

Qualifications/Graduation Requirements
The New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with
strand in Mental Health and Addiction Support will be awarded upon successful achievement of the
120 credits as specified in Table 2.14.

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CAR – Compulsory Academic Requirements (if any)
Students must complete a minimum of 288 work experience hours as specified in the following five
courses:

            Course Title                                                         Work Experience Hours
            Respectful Relationships                                                            72
            Bi-Culturalism and Marae Protocols                                                  36
            Role Clarification                                                                  36
            Self-Awareness                                                                      72
            Professional Development                                                            72

Off Campus Learning (work experience, class trips etc.)
The New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with
strand in Mental Health and Addiction Support requires a minimum of 9 hours per week on average,
over the programme duration, to be spent in a workplace or agency that meets the placement criteria
approved by the Faculty Board of Educational Achievement.

Placement Criteria
Various community services have contracts with the local District Health Board or the Ministry of
Health to provide a mental health service and they are appropriate for the requirements of the
programme.

As at January 2021 these services in the Manawatū area included:
     ACROSS
     Mash Trust
     St Dominic’s (Fielding)
     Best Care (Whakapai Hauora)
     Supporting Families
     Other community agencies as negotiated with the Programme Leader and Lecturer

Additional criteria: The placement must be acceptable to and accessible for the programme lecturer
and the student must be orientated to the workplaces health and safety requirements, be able to
interact and develop supportive relationships with four or more service users and have access to the
service’s client records and codes of conduct, guidelines, policies and procedures for assessment work.
 NB: The placement must meet the criteria of at least one of the options from 1 and all parts of 2.

Students must also sign off and comply with all of the responsibilities outlined in the Student
Workbook including meeting the hour’s component of each course in the programme and ensuring
that these hours are verified by both workplace and the programme lecturer. The workbooks will be
provided to each student on agreement of placement and its conditions and will remain their
responsibility until the placement is completed.

Policies and Procedures:
Student Learning Off-Campus Procedure
Student Work Experience and Off-campus Learning Policy
Student Work Experience Procedure

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Course Materials
You will need to bring writing material to each class.

Recommended Reading
Carlson, R. (1997). Don’t sweat the small stuff . . . and it’s all small stuff: Simple ways to keep the little
things from taking over your life. New York: Hyperion.

Fees Statement (re graduation)
All fees are due to be paid in full by the first day teaching starts. The Academic Statute – Section 6.5
states that no student shall remain enrolled for a paper or programme unless all fees have been
paid. Students who have not paid all of their fees will not be eligible to receive credit/s or awards
(in other words to graduate) and will owe their fees as a debt to UCOL. This also means if you have
outstanding library fines, or other debts with UCOL, you place your ability to graduate at risk.

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Programme Assessment
Description
A variety of assessment activities will be given that may include individual and/or group presentations,
oral or written assignments, projects or practical exercises.

You must meet the pass criteria for all courses in order to achieve the New Zealand Certificate in
Health and Wellbeing (Social and Community Services) (Level 4) with strand in Mental Health and
Addiction Support qualification.

Work must be submitted by the due date unless an extension has been approved by the tutor
concerned. Extensions will be granted for valid reasons only.

Any written work will be returned to you after marking, along with an assessment schedule indicating
a pass or incomplete. Any incomplete work will have instructions on resits/reassessments (see resits).

The lecturer supported hours of 10 hours per week provide for classroom activities all day Tuesday
and Wednesday mornings and include a variety of teaching and learning methods.

Student hours of independent learning are based on an average of 18.5 hours per week (for 32
academic weeks) and are allocated for the following purposes: 8 hours for reading and research, 2
hours for assessment completion, 5 hours for reflexive journaling, 2 hours for workplace log books
and verification processes, 1 hour for Supervision preparation, 0.5 hours for Networking Folder. Each
student will be required to provide evidence of their independent learning each fortnight.

Grading
Both achievement and competency based assessment is used and your results will be specified as
follows:

Achievement Based Assessment
A                      Pass with Distinction
B                      Pass with Merit
C                      Pass
D                      Fail
E                      Fail
F                      Ungraded Fail (no assessment undertaken)
DNC                    Did not complete both all compulsory assessments for a course and CAR
(Grade) (AEG)          Aegrotat Pass – All competency requirements must be met
CR                     Specified or Unspecified or Cross Credit
W                      Withdrawn
R                      Restricted Pass
CO                     Conceded Pass
CP                     Conditional Pass

The following percentages for each grade shall be used:
A               75 – 100
B               60 – 74
C               50 – 59
D               40 – 49
E               0 – 39
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F                      Ungraded Fail (no assessment undertaken)

Competency Based Assessment
P             Pass/Complete
CR            Credit gained through the recognition of prior learning
N/A           Not Achieved. Incomplete (i.e. did not complete course successfully)
F             Ungraded Fail (no assessment undertaken)
W             Withdrawn
DNC           Did not complete both all compulsory assessments and CAR
U             Unfinished at time of reporting

Te Reo Māori
UCOL acknowledges the principles of the Treaty of Waitangi and endorses the right of its students to
use Te Reo Māori in assessments. If you are fluent in Te Reo and wish to be assessed in it, you should
inform your lecturers of this at the beginning of the programme. See Assessment in Te Reo Māori
Procedure.

Schedule of Assessment
A schedule of assessments will be provided to you in your first class or is available from your Lecturer
in the form of a course outline.

Conduct During Assessments
During your study, you are expected to observe and comply with the Academic Statute and all
programme regulations. Plagiarism or cheating is not tolerated. Academic dishonesty includes:
     Copying from or inappropriate communicating with another person during an exam or
        assessment
     Possessing any unauthorised material during an exam or assessment
     Submitting any work for assessment that is not your own and whose author has not been
        acknowledged
     Copying another’s work
     Collaborating with others in the preparation of material, except where this is an assessment
        requirement
     Resubmitting work without prior written approval of the lecturer

Turnitin, or a similar programme, may be used to determine whether you have committed academic
dishonesty. See Conduct of Examinations and Assessments Procedure.

Part VIII of the Academic Statute outlines the disciplinary proceedings that apply should you breach
these rules.

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Extensions
Extensions for an assessment can only be granted prior to the assessment due date in exceptional
circumstances. These circumstances may include:
     Sickness – in which case a medical certificate must be presented to the lecturer.
     Bereavement – in which case the lecturer must be informed as soon as possible.
     Extenuating circumstances – these circumstances must be explained to the lecturer and proof
        may be required.

An application for an extension must be submitted to your lecturer in writing using the Appendix 2 –
Request for Extension form at the back of this handbook. It can also be made in electronic form via
email which must include all the information required by the form.

You will receive notification of the outcome once your lecturer has reached a decision. Extensions will
be for seven (7) days only unless stated otherwise.

Where an extension has been granted, and the extension deadline has been met, no penalties will
apply. Your assessment will be marked and feedback provided in the same way as if the assessment
was submitted on the original date and time.

Penalties for Late Submissions
The following conditions apply to all late submissions of assessments that do not have an approved
extension:
     All assessment work received after the due date and time, and not subject to a lecturer-
        approved extension, will attract a penalty.
     The penalty for late submission is the deduction of 10% of the mark achieved for each day
        beyond the due date for submission.
     The penalty is applied for a maximum of five (5) days.
     An assessment received after one week from the due date for submission will be returned
        unmarked and a zero (0) grade will be entered.
     No late submissions may be accepted after marked assessments have been returned to
        students, unless it can be determined that there will be no advantage to the student
        submitting the late assessment or disadvantage to students who have submitted the work on
        time.

Reconsideration of Results
If you believe that your assessment has been incorrectly assessed, you can apply to your lecturer for
a reconsideration of result within five (5) days of the return of the assessment. You must apply in
writing using the Appendix 3 – Request for Reconsideration of Result form at the back of this handbook.
You may be charged a fee for this process.

Your result may be unchanged, raised or lowered following reconsideration. The reconsidered result
will be recorded as the final result. However, you still have the right to appeal this result in accordance
with the Academic Statute.

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Resubmits and Resits
Students must attend all scheduled assessments. In the event of a student being unable to attend an
assessment, a medical (or comparable) certificate is required. One resit or resubmission per
assessment is allowed on failed results. The maximum mark for passing a resit or resubmission is the
minimum mark to pass the assessment. It is a student’s responsibility to apply for the resit or
resubmission.

Students who do not attend the scheduled assessment time and who do not offer such a certificate
will be deemed to have voluntarily missed the assessment.

Resits and resubmissions are carried out by the course end date unless an extension is approved.

An application for a resubmit or resit must be submitted to your lecturer in writing using the Appendix
4 – Request for Resubmit/Resit form at the back of this handbook. It can also be made in electronic
form via email which must include all the information required by the form.

Special Passes
If through illness, accident, bereavement or other exceptional circumstances beyond your control, you
are unable to complete an assessment or programme, you can apply for a Special Pass.

The four types of Special Passes are:
     Aegrotat Pass: awarded when you are unable to present work for assessment at the time it is
        due, you are unable to attend a test or examination, or your performance is seriously impaired
        in a test or examination.
     Conceded Pass: awarded when you have otherwise reached an acceptable standard in the
        programme but have narrowly failed one course, thus affecting your ability to complete the
        qualification.
     Conditional Pass: awarded when you have marginally failed to meet the required academic
        standard but in all other aspects have demonstrated an ability to meet it.
     Restricted Pass: awarded when you have marginally failed to meet the required academic
        standard for the course and, if awarded, does not qualify you to enrol in a subsequent
        course/programme for which a pass in the original course is a pre-requisite.

If you are interested in requesting a Special Pass, contact your lecturer. Programme curriculum
regulations and other conditions may apply.

Academic Appeals
The academic appeals process is outlined in Part IX of the Academic Statute.

Inability to Meet Programme Requirements
Under certain circumstances, an individual study contract may be drawn up to encourage you to meet
programme requirements. Any failure to meet this contract may result in you being asked to leave
the programme.

If you have a serious health problem or other personal circumstances that impact on your ability to
meet programme requirements, please inform your Lecturer.

Remember, if you are having difficulties with your programme there are ways UCOL can help you. If
you do decide to withdraw, you must complete a Change of Circumstances Form. These can be
obtained from the Information Centre.
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Student Responsibilities
Academic Responsibilities
All students at UCOL are expected and required not to do any one or more of the following things for
any examination or assessment:
      Copy from or inappropriately communicate with another person.
      Possess any unauthorised material such as books, printed or written paper, electronic
        material or any other material.
      Plagiarise the work of another without indicating that the ideas and/or words are not the
        student’s own.
      Collaborate with others in the preparation of material, except where this has been approved
        as an assessment requirement.
      Resubmit prior work without prior written approval of the programme staff.
      Use any other unfair means.

Non-academic Responsibilities
All students at UCOL (whether on UCOL premises or at a UCOL activity off campus) are expected and
required to behave at all times in a reasonable and lawful manner in the circumstances.

Without limiting the first statement, you are required:
    To observe all UCOL health and safety rules.
    To treat all people (whilst on UCOL premises or at a UCOL activity off campus), including UCOL
       staff and students, in a lawful manner in the circumstances and with respect and
       consideration.
    To attend UCOL course activities and tuition without the influence of alcohol and/or unlawful
       substances.
    To take reasonable care not to damage or destroy UCOL resources and to use all UCOL
       resources in accordance with UCOL’s directions.
    Not to harass any person whilst on UCOL premises or at a UCOL activity off campus.
    Not to discriminate against any person in a way which is unlawful.
    To act in a manner that maintains your well-being and that of other staff and students at UCOL.

Quick Links
Further information is available at:
     Academic Statute
     Student Discipline Statute (Non-academic)
     Student Health and Safety Obligations Policy
     Student Health and Emergency Procedure

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Appendix 1 – Study Contract

 Student Name:

 Date:

I hereby acknowledge that I have received, read and understand the contents of my student handbook.

In signing this agreement, I agree to abide by the rules and conditions stated within that handbook. I
understand that, should I breach any of the above mentioned rules, I may be subject to disciplinary
action. I understand that if I wish to withdraw from part or all of my programme or my circumstances
change in other ways that affect my programme, it is my responsibility to complete a Change of
Details/Circumstances Form and to submit it immediately to Student Information.

 Signed:

I have explained any areas of concern or confusion expressed regarding the rules and conditions
stated in the student handbook. I am assured that the student understands his/her obligations as a
student on this programme.

 Lecturer Name:

 Date Received:

 Signed:

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Appendix 2 – Request for Extension

 Student Name:

 Date:

I would like to request an extension for the submission of assessment for the following:

 Programme:

 Course:

 Test/Assessment:

 Date Due:

 Reason for Requesting Extension:

 I declare that the information given is correct and true.

 Signed:

 Lecturer Name:

 Date Received:

 Decision:                       Declined / Approved (circle one) for ______ day(s)

 Reason Declined:

Note:
 Requests must be made prior to the due date.
 Extensions will be for seven (7) days only unless stated otherwise.
 Extensions will only be issued to those who have genuine reasons for not being able to complete
   assessments.

Faculty of Health and Sciences - Student Handbook 2021
NZ2992 New Zealand Certificate in Health and Wellbeing (Social & Community Services) Level 4 – with strands in Mental Health &   20
Addiction Support
Appendix 3 – Request for Reconsideration of Result

 Student Name:

 Date:

 Programme:

 Course:

 Test/Assessment:

I request reconsideration of my result for the above test/assessment.

I understand that the mark I receive from this reconsideration will appear on my final transcript.

Yours sincerely

 Signed:

Note: This request must be made within five (5) days of receiving your original result.

 Lecturer Name:

 Date Received:

Faculty of Health and Sciences - Student Handbook 2021
NZ2992 New Zealand Certificate in Health and Wellbeing (Social & Community Services) Level 4 – with strands in Mental Health &   21
Addiction Support
Appendix 4 – Request for Resubmit / Resit

 Student Name:

 Date:

 Programme:

 Course:

 Test/Assessment:

 Date Due:

 Reason for Requesting Resubmit/Resit:

 Supporting Documentation Attached:

 Medical certificate              

 Employer                         

 Other (specify)

 Signed:

 Lecturer Name:

 Date Received:

 Decision:                       Declined / Approved (circle one)

 Reason Declined:

Faculty of Health and Sciences - Student Handbook 2021
NZ2992 New Zealand Certificate in Health and Wellbeing (Social & Community Services) Level 4 – with strands in Mental Health &   22
Addiction Support
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