Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council

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Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
Our Roadmap
    COUNCIL PLAN 2017-2021
Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
Contents
Our Vision Statements                       1
Our future                                  2
Meet your Councillors                       3
Why have a Council Plan?                    4
Kingston at a glance                        5
Putting our customers first in all we do    6
Engaging the community in decision making   9
Speaking up on behalf of our community      10
Our strategic future                        12
Goal 1                                      14
Goal 2                                      16
Goal 3                                      18
Goal 4                                      20
Goal 5                                      22
Long-term financial strategy                24
Living Kingston 2035                        25

2   CITY OF KINGSTON
    COUNCIL PLAN 2017-2021
Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
Our Vision Statements
LIVING KINGSTON 2035                              OUR GUIDING PRINCIPLES                           •   responsible financial management
This is the future we want for Kingston...        •   r espect for diverse community interests    •   b alancing a flexible, can-do, innovative
                                                       based on active listening and mutual             professional approach while achieving
“growing and thriving, changing and evolving           understanding through effective                  outcomes efficiently (doing more with
but still remaining the place we love to live”.        communication and engagement                     less)
COUNCIL’S VISION                                  •   informed, evidence-based and                •   b uilding on our city’s rich history of
                                                       representative decision-making with              welcoming people from all over the
A diverse, dynamic community where we
                                                       accountable and transparent reporting            world and providing an inclusive place to
all share a sustainable, safe, attractive
environment and a thriving economy.               •   operate with integrity and engender trust        live, learn and work, and

                                                  •   s trive to improve the quality of life of   •   leaving a positive legacy for future
OUR PURPOSE                                            the community whilst balancing the               generations and Councils; being the
To work with the community to protect and              challenges that come from population             custodians of community assets.
enhance the quality of life for current and            growth
future generations.

                                                                                                                                   CITY OF KINGSTON
                                                                                                                            COUNCIL PLAN 2017-2021    1
Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
Our future
Kingston is a fantastic place to live and work      By working together we’re confident we can        Instead we have worked hard to put together
thanks to our beautiful natural spaces,             find innovative ways to balance the different     a priority list of projects and improvements
welcoming neighbourhoods and thriving               needs in our community while safeguarding         that are spread fairly throughout the different
local economy.                                      our long-term financial future so that your       locations, age groups and interests of our
                                                    children and grandchildren can live in the        very diverse community.
As your local Councillors, we’re honoured to        Kingston that you know and love.
have been elected to represent you over the                                                           We trust this Council Plan gives our
next four years. We’ve heard loud and clear         We commit to working hand in hand with our        community a great sense of clarity and
from our community that you’re looking to us        local community to make Kingston an even          confidence that your Council has a clear
to be your voice on Council and to ensure all       better place to live and work. We’ll do this by   roadmap for the next four years, and beyond,
corners of our city receive a fair go.              listening to our community’s many voices,         that will serve our community well.
                                                    celebrating our strengths and honestly
The Living Kingston 2035 project (for               acknowledging our challenges.                     We look forward to working closely with
information please refer to page 25)                                                                  community groups, individuals and other
gave a clear picture of how you want                Melbourne is changing rapidly and Kingston        levels of government to see these promises
Kingston to look in coming years: thriving          is facing a growing population with increasing    come to life.
neighbourhoods connected by a network               demands for open space, sports grounds,
of healthy natural assets and open spaces,          community facilities and transport services to
strong community networks supported by              tackle growing congestion.
quality services and facilities, and many
opportunities to learn and contribute. This         A key challenge for Council is how to
Council Plan 2017-2021 sets out how we will         build upon the rich character of our
strive to deliver just that by:                     neighbourhoods that we know and love –
                                                    while accommodating our reasonable share
•    putting our customers first in all we do       of growth with Melbourne predicted to grow        Cr David Eden
                                                    from 4.5 million to 7 million by 2050.            Mayor
•     aking sure we seek the community’s
     m
     input before we act                            We’re also facing financial pressures
•    s peaking up on behalf of our community       while trying to meet growing community
      on issues that matter to you.                 expectations. Just like any household trying
                                                    to balance the whole family’s needs and
Council exists to serve you and we’re               wants on a budget, Council can’t always fund
committed to delivering over 60 different           every project right away.
services week in, week out – rain, hail or shine.

2   CITY OF KINGSTON
    COUNCIL PLAN 2017-2021
Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
Meet your Councillors

Cr Tamara Barth                                    Cr George Hua                                     Cr Steve Staikos
0417 870 350 tamara.barth@kingston.vic.gov.au      0429 171 449 george.hua@kingston.vic.gov.au       0447 896 643 steve.staikos@kingston.vic.gov.au

Cr Ron Brownlees OAM                               Cr Geoff Gledhill                                 Cr Rosemary West OAM
0418 172 725 ron.brownlees@kingston.vic.gov.au     0427 102 926 geoff.gledhill@kingston.vic.gov.au   0428 800 968 rosemary.west@kingston.vic.gov.au

Cr Tamsin Bearsley                                 Cr David Eden                                     Cr Georgina Oxley
0430 170 210 tamsin.bearsley@kingston.vic.gov.au   0422 557 917 david.eden@kingston.vic.gov.au       0429 222 504 georgina.oxley@kingston.vic.gov.au

                                                                                                                                      CITY OF KINGSTON
                                                                                                                               COUNCIL PLAN 2017-2021    3
Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
Why have a
                                                  Council Plan?
The Council Plan 2017-2021 is a vital             Our progress against the plan is measured
roadmap to set our course for the future,         in quarterly performance reports and the
provide accountability to the community,          Annual Report, which are publicly available
direct the organisation and help guide            and I encourage you to read these to
decision-making.                                  discover more about our successes and the
                                                  challenges Council faces.
It also helps us track our performance and
meet the legislative requirements set out in      We’re confident our strong, long-term
the Local Government Act 1989.                    financial strategy will ensure we can continue
                                                  to develop new and innovative ways to
The Council Plan represents our shared            meet future needs while working within the
trajectory to 2021 and complements the            restraints of rate capping.
vision in Living Kingston 2035 to create a
community that is growing and thriving, but       Please take the time to read through this plan
still remains a place where people love to live   and find out more about the exciting things
and work.                                         happening in Kingston over the next four
                                                  years and how you can be involved.
This journey begins with our strong
commitment to the community that
everything we do is driven by our key value of
providing Community Inspired Leadership.

The Council Plan features five goals that we
have created to make Kingston a place the
                                                  John Nevins
community wants it to be with:
                                                  Chief Executive Officer
•     ur well-planned, liveable city supported
     O
     by infrastructure to meet future needs
•     ur sustainable green environment with
     O
     accessible open spaces
•     ur connected, inclusive, healthy and
     O
     learning community
•     ur free-moving safe, prosperous and
     O
     dynamic city
•     ur well-governed and responsive
     O
     organisation.

4   CITY OF KINGSTON
    COUNCIL PLAN 2017-2021
Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
Kingston at a glance
     Melbourne CBD

                       20km
                                                   Industrial           Moorabbin                  World-class
                                                     areas               Airport                   golf courses
                            City of
                           Kingston

91km2
Total municipal area
                                                   Edithvale
                                                   wetlands
                                                                          Green
                                                                          Wedge
                                                                                                     13km of
                                                                                                     coastline

                       Victorian electorates                                        Federal electorates

                       Carrum, Bentleigh,
                                                                                    Isaacs, Hotham
                       Mordialloc, Sandringham

                                                                                               $25B
                                                                                                  economic output
                                                                                                    per annum
16,000 businesses                              70,000 people work in Kingston

                                                157,000    population

                                                                                                    26% non-
                                                                                                    English

                  153
                 nationalitites                                           31%
                                                                                                    speaking
                                                                                                    background

                                                                            born overseas

                                                                                                                           CITY OF KINGSTON
                                                                                                                    COUNCIL PLAN 2017-2021    5
Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
Putting our customers first
                             Council exists to                                 Council is committed to providing you with
                                                                               professional, responsive service. This is our
                             serve our community,                              central focus.

                             therefore providing                               We’re constantly looking for ways to make it
                                                                               easier and simpler for our community to interact
                             exceptional customer                              with their Council.
                             service underpins                                 Recent initiatives include:
                             everything we do.                                 •   p roviding a range of services online so you
                                                                                    can engage with Council 24/7 at a time that
                             We strive to provide quality services that meet
                                                                                    suits you. Online services include payments,
                             your needs and deliver them in a professional,
                                                                                    pet registrations, bin order forms, reporting
                             caring and timely manner.
                                                                                    issues and much more
                             From the moment our staff pick up the phone,
                             read your email or meet you face-to-face, our

6   CITY OF KINGSTON
    COUNCIL PLAN 2017-2021
Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
t in all we do
  •    aking it easier to keep up with planning
      m                                                And the work doesn’t stop there. We’re looking to
      issues in your local neighbourhood thanks        further improvements and plan to:
      to the Near Me online planning tool which
      shows you proposed developments in your          •   a ppoint a Customer Advocate to better
      area at the touch of a button                         represent the voice of the customer in the
                                                            organisation
  •    ffering a wide variety of ways for you to
      o
      interact with us – be it in person, over the     •   r eview our Customer Service Charter in
      phone, by post, via email, on social media,           consultation with the community
      at regular ward meetings and by reporting        •   a dd more services online to make sure we
      issues via apps                                       are open for business around the clock
  •   a iming to deal with as many of your queries    •   p lace more emphasis on putting the
       as possible by the first person you speak to,        customer first when dealing directly with
       rather than passing you from person                  our community and designing our processes
       to person.                                           and systems.

                                                                                                                  CITY OF KINGSTON
                                                                                                           COUNCIL PLAN 2017-2021    7
Our Roadmap COUNCIL PLAN 2017-2021 - Kingston City Council
8   CITY OF KINGSTON
    COUNCIL PLAN 2017-2021
Engaging the
community in
decision-making
Council recognises that all our                                  To better understand your views and needs, we:

decisions need to be based on                                    •    ave launched the
                                                                     h                     yourkingstonyoursay.com.au
                                                                     consultation website to make it easy for you to make your
a solid understanding of what                                        voice heard

the Kingston community needs                                     •    ndertake specialist engagement with hard-to-reach
                                                                     u
                                                                     communities such as our indigenous residents, seniors,
and wants.                                                           youth and people with a disability

We’re keen to hear from many voices in our community and         •   c onsult with a broad range of stakeholders at multiple
involve you in all levels of decision-making.                         points during a project’s lifespan including before we
                                                                      put pen to paper and to check that draft plans are on
We are looking to give our community, in partnership with your        the right track.
elected representatives, greater control over decision-making
on key issues.

Council is eager to genuinely seek feedback on the issues that
matter most to you, from planning decisions through to major
projects such as new or upgraded parks, facilities and city
infrastructure and vital community services.

                                                                                                                          CITY OF KINGSTON
                                                                                                                   COUNCIL PLAN 2017-2021    9
Speaking up on behalf of our comm
                            As the level of          Key to our success has been the close
                                                     partnerships we have formed with other levels of
                            government closest to    government and their agencies to obtain positive
                                                     outcomes for our city.
                            the community, Council   Kingston also has a strong track record of
                            has a longstanding       successfully applying for a broad range of
                            tradition of lobbying    government grants to help minimise the cost to
                                                     our local residents, while still delivering state-of-
                            state and federal        the-art community facilities including Life Saving
                                                     Clubs, kindergartens and sporting pavilions.
                            governments on
                            behalf of the Kingston   In recent years we have successfully lobbied for
                                                     Kingston residents and businesses on a range of
                            community.               issues, such as:

                                                     •   r ail under road solutions for level crossing
                                                          removals on Frankston Line stations located
                                                          in Kingston
                                                     •   c onstruction of the $156 million
                                                          Dingley Bypass

10 CITY OF KINGSTON
   COUNCIL PLAN 2017-2021
munity
  •   t he joint $29 million redevelopment of            •   s eeking Victorian Government support to protect
       Moorabbin Reserve between Council, the                  our quiet residential streets by continuing to
       Victorian Government and St Kilda Football Club         direct development towards key activity centres
  •   improved access to National Broadband              •   c alling for positive changes on key social issues
       Network services in Kingston, particularly              including affordable housing, disability services,
       for our local businesses.                               family violence and problem gambling
   ooking to the future, we will continue to lobby and
  L                                                       •   improved transport in our community and region
  work towards:                                                – including roads (Westall Road extension),
                                                               public transport options (particularly improved
  •   c ontinuing the Chain of Parks vision in our            bus routes) walking paths and cycling routes.
       Green Wedge
  •   s peaking up on behalf of our traders and
       residents to minimise disruptions during
       construction of the level crossing removal
       projects at Mentone, Cheltenham, Edithvale,
       Bonbeach and Carrum and working with
       the Level Crossing Removal Authority to ensure
       the works are delivered with positive long-term
       outcomes for the community

                                                                                                                           CITY OF KINGSTON
                                                                                                                    COUNCIL PLAN 2017-2021    11
Our strategic future
While Kingston’s Council Plan sets out a                With Melbourne facing a growing population       The Victorian Government has invested
vision for the next four years, Council also            estimated to increase to 7.7 million people      heavily in Kingston thanks to the $156m
has an eye fixed firmly on our long-term                by 2051, our city can’t keep sprawling           Dingley Bypass which provides vital transport
future to ensure our community thrives for              ever-outwards. As a result, all local councils   links and connection for the region.
years to come.                                          are faced with the challenge of how to
                                                        accommodate more people without losing           Nine level crossings in Kingston are also
You will have noticed many changes taking               the character of our neighbourhoods. For         set to be removed by the Level Crossing
place over recent years as Kingston grows               Kingston, this means planning for 22,641         Removal Authority in a once-in-a-generation
and develops.                                           more people by 2031 in comparison to             infrastructure project to increase safety and
                                                        growth areas like the City of Casey, which       reduce congestion.
As decades-old buildings reach the end of
                                                        expects an extra 120,752 people by 2031.
their life, new community buildings take their                                                           Others are also seeing Kingston’s potential
place. New businesses, including a host of              Council accepts our area must take its fair      and are joining the neighbourhood including:
new cafes and restaurants, have opened their            share of Melbourne’s population growth but
doors bringing a renewed life to our shopping                                                            •   t he Healthscope Private Hospital in
                                                        wants to see this occur in a well planned and
strips. Our sporting facilities are being                                                                     Moorabbin
                                                        strategic way, with our quieter residential
steadily upgraded to meet growing demand.               streets protected and development centred        •    awthorn Football Club’s proposed new
                                                                                                             H
More people living and working in Kingston              around key activity centres and urban                Dingley headquarters
has seen an increased number of cars on                 renewal sites that are close to public
the road and a greater demand for parking                                                                •    t Kilda Football Club and Community
                                                                                                             S
                                                        transport, shops and services.1
across our neighbourhoods.                                                                                   Leagues establishing a football hub at
                                                        By providing quality services, well-                 Moorabbin Reserve
Council is facing these issues head on to               maintained infrastructure and a thriving local   •   r evitalised key sites including the Clayton
bring about positive results while retaining            economy, Kingston residents can enjoy all             Business Park, former Phillip Morris
the Kingston we love and enjoy. This requires           they need in life close to home. This concept         factory and the investment planned at
careful planning and significant investment             of a ‘20-minute city’ has been embraced               Moorabbin Airport.
in community facilities to meet our                     by governments of all levels and aspires to
growing population.                                     create neighbourhoods that serve all their       Council is also investing millions of dollars to
                                                        community’s needs and remove the need for        ensure our infrastructure is in top shape to
                                                        long commutes.                                   keep our city running smoothly.

1   Read more about these plans at kingston.vic.gov.au/planninggrowth

12 CITY OF KINGSTON
   COUNCIL PLAN 2017-2021
Council’s focus in recent years has seen           We’ve summarised our future plans
major improvements across our city to offer:       under five key goals that demonstrate our
                                                   commitment to delivering quality services
•    igh-quality early learning centres to give
    h                                              and community facilities in a financially
    our young people the best start in life        responsible manner:
•   improved sporting facilities to promote a
                                                   1.    ur well-planned, liveable city supported
                                                        O
     healthy lifestyle and encourage increased
                                                        by infrastructure to meet future needs
     women’s participation on the field
                                                   2.    ur sustainable green environment with
                                                        O
•    etting our foundations right with
    g
                                                        accessible open spaces
    millions upon millions of dollars spent
    to upgrade our vital drainage systems to       3.    ur connected, inclusive, healthy and
                                                        O
    prevent devastating flooding.                       learning community
We’ve also begun the exciting work of turning      4.    ur free-moving safe, prosperous and
                                                        O
unsightly former tip sites into much needed             dynamic city
parkland for the community to enjoy, thanks
                                                   5.    ur well-governed and responsive
                                                        O
to a long-fought battle that has brought about
                                                        organisation.
the end of the waste industry in Kingston’s
Green Wedge.

                                                                                                            CITY OF KINGSTON
                                                                                                     COUNCIL PLAN 2017-2021    13
GOAL ONE

1
            Our well-planned, liveable city
            supported by infrastructure to meet
            future needs
OUR COMMITMENT TO THE COMMUNITY:
Council will ensure that careful planning is in place to prepare for, and
respond to, an increasing population, to make sure land use is balanced
sustainably. We’ll also invest in building and maintaining high-quality assets
and infrastructure to help our community function effectively.

PERFORMANCE MEASURES
                                                                                                SERVICES
  %
 %Infrastructure per head of municipal population

  %
 %Percentage of planning applications decided within required timeframes                              Building permits

  %
 %Kilometres of footpath renewed                                                                      Drain maintenance
  %
 %Satisfaction with Council’s general town planning policy                                            Footpaths, bicycle paths and
  %
 %Satisfaction with planning for population growth in the area                                        road maintenance

  %
 %Sealed local roads maintained to condition standards                                                Maintenance and
                                                                                                      development of Council’s
  %
 %Time taken to decide planning applications                                                          buildings

                                                                                                      Manage Council’s property
                                                                                                      portfolio

KEY PLANS AND STRATEGIES                        PARTNERSHIPS                                          Planning and design for
                                                                                                      community assets
Activity centre structure plans (Cheltenham,    Environment Protection Authority Victoria
Highett, Mentone, Moorabbin, Mordialloc)        Level Crossing Removal Authority                      Planning permits
Kingston Planning Scheme Review 2018–2021       Infrastructure Victoria
Kingston Property Strategy 2017–2021                                                                  Urban land use policy and
                                                Moorabbin Airport
                                                                                                      planning
ASSETS                                          Melbourne Water / South East Water
                                                VCAT
Municipal operations depots
                                                VicRoads
Sealed local roads
                                                Victorian Planning Authority (Plan Melbourne)
Bridges
Footpaths
Drains and drainage pits
Council-owned land

14 CITY OF KINGSTON
   COUNCIL PLAN 2017-2021
KEY DIRECTIONS AND OBJECTIVES

1.1     Intergenerational land use planning for a sustainable     1.3     Infrastructure and property investment for a
        community                                                         functional city now and into the future
1.1.1   Develop a new Kingston Housing and Neighbourhood          1.3.1   Design, build and maintain the public realm through civil
        Character Strategy                                                infrastructure (roads, footpaths, drains,
1.1.2   Work with State Government to implement the parts of              bridges and carparks) to support the current and future
        the Metropolitan Planning Strategy - Plan Melbourne -             needs of a growing community
        that are locally relevant                                 1.3.2   Work in partnership with State Government and other
1.1.3   Administer an effective planning scheme                           agencies to maximise opportunities in relation to major
                                                                          infrastructure projects
                                                                  1.3.3   Effectively manage Council’s property portfolio and
                                                                          ensure strategic and financially responsible land and
1.2     Effectively influence the urban and architectural                 property acquisition and disposal
        design of the City
1.2.1   Respond to different expectations regarding changes
        to the character of the City and provide measured
        responses to positively influence design outcomes
1.2.2   Providing efficient and effective planning and building
        services that influence the liveability of the City

                                                                                                                     CITY OF KINGSTON
                                                                                                              COUNCIL PLAN 2017-2021    15
GOAL TWO

2              Our sustainable green environment
               with accessible open spaces
OUR COMMITMENT TO THE COMMUNITY:
We will provide quality public open spaces and sports fields while
protecting and enhancing our natural environment including our
green wedge and foreshore. We will be responsible environmental
managers and custodians for future generations.

PERFORMANCE MEASURES
                                                                                                 SERVICES
  %
 %Beach foreshore cleaning contract compliance

  %
 %Kerbside collection waste diverted from landfill                                                     Foreshore management and
                                                                                                       maintenance
  %
 %Missed bins - domestic garbage, recycling and green waste
                                                                                                       Maintaining parks, sports
  %
 %Open space mowing contract compliance                                                                grounds and streetscapes
  %
 %Satisfaction with environmental sustainability                                                       Parks and sports ground
                                                                                                       master plan projects
  %
 %Satisfaction with recreational facilities
                                                                                                       Sports and recreation
  %
 %Satisfaction with the appearance of public areas

  %
 %Street and park trees planted for financial year                                                     Stormwater management

                                                                                                       Sustainable environmental
                                                                                                       management
KEY PLANS AND STRATEGIES                           ASSETS
                                                                                                       Waste collection
Kingston Energy Efficiency Strategy 2012–2017      Playgrounds
Kingston Integrated Water Cycle Strategy 2012      Playing fields
Graffiti Management Plan 2012–2017                 Parks and reserves
Litter Strategy 2013–2018                          Street and park trees
Waste Education and Recycling Strategy 2008        Natural resource areas
Flood Management Plan for Kingston City            Sports pavilions
Council and Melbourne Water 2016                   Lifesaving clubs
Coastal Management Plan 2014–2019                  Yacht club
Green Wedge Plan 2012
                                                   PARTNERSHIPS
Heatherton Recreation Reserve Plan 2007
Natural Resource Area Management Plans             Parks Victoria
2015–2020                                          South East Councils Climate Change Alliance
Sports Pavilion Plan 2017                          Department of Environment, Land, Water
Biodiversity Strategy 2017                         and Planning
Active Leisure Plan 2011–2014                      Kingston Friends’ Groups
Indoor Leisure Centres Strategy 2017–2021

16 CITY OF KINGSTON
   COUNCIL PLAN 2017-2021
KEY DIRECTIONS AND OBJECTIVES

2.1     Environmental resilience and sustainability               2.3     Activating and protecting the foreshore through
2.1.1   Reduce environmental impacts on our natural and                   strategic partnerships
        built environment                                         2.3.1   Develop relationships with appropriate external
2.1.2   Implement the integrated water management principles              organisations and groups to support funding and
        of water quality, conservation and reuse to support               development of new and improved facilities on the
        a liveable resilient city                                         foreshore
2.1.3   Manage and improve waste management systems and           2.3.2   Improve the quality of the visitor experience on the
        resource recovery and promote recycling                           foreshore
                                                                  2.3.3   Respond to the effects of climate change along the
                                                                          Kingston foreshore

2.2     Greening Kingston and place making
2.2.1   Protect and enhance the Green Wedge for future
        generations by implementing the Kingston Green            2.4     Review and implement the Open Space Strategy to
        Wedge Plan with support from a range of strategic                 ensure high quality and increased capacity of the
        partners                                                          open space network
2.2.2   Create dynamic public spaces that respond to              2.4.1   Determine areas low in open space and identify
        increasing population and the interface between private           opportunities to increase
        development and public domain                             2.4.2   Maintain all parks, reserves and open space to set
2.2.3   Protect and enhance Kingston’s natural habitat and                standards
        bushland reserves
2.2.4   Expand the urban forest by increasing the tree canopy
        cover in Kingston                                         2.5     Provide for a variety of sport and recreation
                                                                          opportunities across Kingston through the Sport and
                                                                          Leisure Strategy
                                                                  2.5.1   Determine and respond to the current and future needs
                                                                          of sports clubs for facilities and open space planning
                                                                  2.5.2   Improve passive open space and promotion of sport and
                                                                          recreation opportunities
                                                                  2.5.3   Develop and implement park and reserve improvement
                                                                          plans in conjunction with the community

                                                                                                                     CITY OF KINGSTON
                                                                                                              COUNCIL PLAN 2017-2021    17
GOAL THREE

3              Our connected, inclusive, healthy and
               learning community
OUR COMMITMENT TO THE COMMUNITY:
Kingston is home to a number of different communities across all ages and
backgrounds. Our focus is to bring people together to strengthen our sense of
community, celebrate diversity and build quality of life. Education and continual
learning is a key focus.

PERFORMANCE MEASURES
                                                                                            SERVICES
  %
 %Active library members (% of municipal population that are active library users)

  %
 %Buildings compliant with Disability (Access to Premises - Buildings) Standards 2010             Community centres

  %
 %Community satisfaction rating for Kingston delivered major festivals                            Community development and
                                                                                                  social planning
  %
 %Council’s child care centres utilisation rate (excluding sessional kindergarten)
                                                                                                  Domestic, personal and
  %
 %Library collection usage (loans per item)
                                                                                                  respite care for the elderly
  %
 %Participation in the maternal and child health service                                          and people with disabilities

  %
 %Satisfaction with disadvantaged support services                                                Early years childcare and
                                                                                                  education
  %
 %Satisfaction with elderly support services
                                                                                                  Grants
  %
 %Satisfaction with family support services
                                                                                                  Home maintenance for
  %
 %Utilisation of aquatic facilities per head of municipal population                              the elderly and people
                                                                                                  with disabilities
KEY PLANS AND STRATEGIES                          ASSETS                                          Leisure and aquatic centres
Kingston Public Health and Wellbeing Plan         Don Tatnell and Waves leisure centres
2017–2021                                         Community centres, community halls and          Libraries
Aboriginal Policy and Action Plan 2014–2019       neighbourhood houses
Disability Action Plan 2015–2019                  Public toilets                                  Maternal and child health
                                                                                                  and immunisation
Gambling Policy and Action Plan 2014–2019         Preschools and kindergartens
Multicultural Action Plan 2013–2017               Maternal and Child Health centres               School aged childcare
Positive Ageing Plan 2014–2019                    Senior citizens centres                         programs
AccessCare Southern Strategy 2016–2019            Libraries
Family and Children’s Strategy 2013–2017          Delivered meals kitchens                        Volunteering and
                                                                                                  delivered meals
Youth Strategy 2012–2016                          Child care centres
Library Strategic Plan 2017–2021                                                                  Youth services and
                                                  PARTNERSHIPS
                                                                                                  family support
Community Facilities Review 2012–2016
                                                  Department of Health and Human Services
Public Toilet Strategy 2016–2026
                                                  National Disability Insurance Agency
                                                  VicHealth

18 CITY OF KINGSTON
   COUNCIL PLAN 2017-2021
KEY DIRECTIONS AND OBJECTIVES

3.1     Respond to our community’s social needs                       3.4     Promote an active, healthy and involved community life
3.1.1   Support the development of effective plans, projects and      3.4.1   Provide festivals and events that encourage community
        policies through data collection and research                         connections and local participation
3.1.2   Support socially vulnerable community members                 3.4.2   Deliver affordable, active leisure and aquatic opportunities
                                                                              that are well utilised by a diversity of people
                                                                      3.4.3   Strengthen community participation and connections by
                                                                              supporting community groups and networks
3.2     Provide equitable access to services and facilities for
                                                                      3.4.4   Celebrate and encourage social, cultural and spiritual
        all community members, irrespective of background
                                                                              diversity
        and ability
3.2.1   Provide equity of choice for older people and people with a
        disability
3.2.2   Support people with disabilities and complex needs to         3.5     Support learning and development
        participate in their areas of interest and life goals         3.5.1   Prioritise community ‘learning for life’
3.2.3   Provide attractive community centres and interesting,         3.5.2   Preserve and celebrate our valuable heritage
        affordable activities that appropriately cater for all
        members of our community

3.3     Enhance the wellbeing and participation of families and
        children
3.3.1   Provide high quality early-years child care and education
3.3.2   Provide a Maternal and Child Health service to parents and
        children to maximise family health and wellbeing
3.3.3   Support young people to be resilient, healthy and engaged

                                                                                                                                CITY OF KINGSTON
                                                                                                                         COUNCIL PLAN 2017-2021    19
GOAL FOUR

4              Our free-moving safe, prosperous and
               dynamic city
OUR COMMITMENT TO THE COMMUNITY:
We will ensure Kingston remains a smart, creative and progressive city with
well-planned, functional and attractive urban centres and hubs. Council will
continue to foster a strong local economy by supporting our local business
community which provides valuable jobs for residents. We will also provide
traffic management and parking solutions and accessible and alternative
means of transport including cycle routes.
PERFORMANCE MEASURES
 %%Animals reclaimed - percentage of collected registered and unregistered animals
                                                                                                SERVICES
    impounded (including feral cats), returned to their owner
                                                                                                      Animal management
  %
 %Attendances at Kingston Arts events
                                                                                                      Arts and cultural services
  %
 %Critical and major (food safety) non-compliance notifications followed up by Council
                                                                                                      Community local law
  %
 %Level of satisfaction of participants at business education initiatives
                                                                                                      enforcement
  %
 %Satisfaction with enforcement of local laws
                                                                                                      Community transport for
  %
 %Satisfaction with parking facilities                                                                the elderly and people with
                                                                                                      disabilities
  %
 %Satisfaction with traffic management
                                                                                                      Economic development and
                                                                                                      business support

KEY PLANS AND STRATEGIES                          ASSETS                                              Festivals and events
Activity Centre Structure Plans                   Municipal commercial properties
                                                                                                      Food safety regulation and
Prosperous Kingston–a framework for               Arts Centres and public halls                       health monitoring services
economic sustainability 2016                      Bike paths / cycle ways
Labour Force Futures South East Melbourne                                                             Parking enforcement and
                                                  Bay Trail
2018                                                                                                  prosecutions
                                                  Art collection
Arts and Cultural Strategy 2018–2022                                                              P   Parking management
                                                  PARTNERSHIPS
Public Art Strategy 2012–2016
                                                  Department of Economic Development, Jobs,
Cycling and Walking Plan 2009–2013                                                                    Road safety
                                                  Transport and Resources
Public Transport Strategy 2006–2012
                                                  Public Transport Victoria                           Street lighting maintenance
Integrated Transport Strategy 2017–2022
                                                  South East Melbourne Manufacturers Alliance
Kingston Road Safety Strategy 2011–2015                                                               Traffic engineering
                                                  VicRoads
Road Management Plan 2013–2017
                                                  Transport for Victoria
Community Safety Strategy 2013–2017                                                                   Transport planning
Domestic Animal Management Plan 2016–2021
                                                                                                      Urban activity centre
Kingston Enforcement Protocols 2013–2018
                                                                                                      development

20 CITY OF KINGSTON
   COUNCIL PLAN 2017-2021
KEY DIRECTIONS AND OBJECTIVES

4.1     Vibrant shopping centres and employment precincts            4.4     Integrated, accessible transport and a free-moving city
4.1.1   Continue to strengthen the role played by the shopping       4.4.1   Accessible, integrated and connected modes of transport
        and employment precincts by facilitating partnerships with
                                                                     4.4.2   Implement functional local traffic management
        private investors
                                                                     4.4.3   Advocate for provision of efficient freight movements
4.1.2   Develop dynamic implementation plans to guide the
        future direction of centres that are likely to undergo       4.4.4   Fair and equitable parking management
        significant change                                           4.4.5   Develop a network of trails and cycle ways

4.2     Understand and support our thriving, profitable local        4.5     Keeping our community safe and protected
        economy
                                                                     4.5.1   Ensure food safety and public health is maintained
4.2.1   Encourage investment into Kingston and the South East to
                                                                     4.5.2   Proactive animal management
        deliver new employment opportunities
                                                                     4.5.3   Effectively respond to emergencies
4.2.2   Provide support to businesses to achieve long-term
        business sustainability                                      4.5.4   Ensure we keep our community safe and protected

4.3     Rich in arts, innovation and tourism
4.3.1   Develop and promote Kingston’s tourism potential
4.3.2   Develop creative industries through vibrant arts
        businesses and entertainment spaces

                                                                                                                         CITY OF KINGSTON
                                                                                                                  COUNCIL PLAN 2017-2021    21
GOAL FIVE

5              Our well-governed and
               responsive organisation
OUR COMMITMENT TO THE COMMUNITY:
Our organisation will focus on governing Kingston in a way that is
well-informed, responsive, accountable, transparent and efficient. We will
also provide responsible stewardship of the community’s resources and
ensure our community facilities are well-managed to promote liveability.

PERFORMANCE MEASURES
  %
 %Asset renewal compared to depreciation                                                      SERVICES

  %
 %First point of call contact resolution                                                            Communications and
                                                                                                    community relations
  %
 %Liquidity - current assets compared to current liabilities
                                                                                                    Corporate services
  %
 %Lost Time Injury frequency rate
                                                                                                    Emergency management
  %
 %Operating position
                                                                                                    coordination
  %
 %Satisfaction with community consultation and engagement
                                                                                                    Lobbying on behalf of
  %
 %Satisfaction with lobbying on behalf of the community                                             the community
  %
 %Staff turnover as % of permanent staff                                                            Property rating and
                                                                                                    collection services
KEY PLANS AND STRATEGIES                          ASSETS
Living Kingston 2035                             Municipal offices-Cheltenham
Council Plan 2017–2021                           Municipal offices-Mentone
Strategic Resource Plan 2013–2017                Municipal SES facilities
Crisis Communications Plan 2016–2017             Computer hardware and software
Communications Channel Strategy 2016–2017        Council fleet vehicles
Long Term Financial Strategy 2016/17             Other plant and equipment
Rates Strategy 2013–2017                          PARTNERSHIPS
Workforce Plan (including OHS) 2017–2020
                                                 Department of Environment, Land, Water and
Asset Management Strategy 2013–2017              Planning - Local Government Victoria
Asset Management Plans (roads, buildings,        Municipal Association of Victoria
recreational spaces and drainage) 2007–2018
                                                 Victorian Local Governance Association
Municipal Emergency Management Plan
2014–2017
Municipal Integrated Fire Management Plan
2014–2018
Information and Communications Technology
Disaster Recovery Plan 2016–2020
Information Technology Strategy 2016–2020

22 CITY OF KINGSTON
   COUNCIL PLAN 2017-2021
KEY DIRECTIONS AND OBJECTIVES

5.1     Support decision-making to provide an efficient and          5.3     Foster staff health and wellbeing, promote our
        effective Council which embodies the principles of                   organisational values and encourage leadership and
        democracy                                                            high productivity
5.1.1   Support Council to make effective decisions that reflect     5.3.1   Implement the principles of Community Inspired
        community priorities                                                 Leadership throughout the organisation
5.1.2   Provide and promote opportunities for the community          5.3.2   Provide professional development training to increase
        to have a say on Council decisions                                   the capabilities and skills of all our people
5.1.3   Advocate on behalf of community members to convey            5.3.3   Implement OHS principles in every aspect of
        their wishes and aspirations                                         the organisation
                                                                     5.3.4   Regularly assess and mitigate strategic and
                                                                             operational risks
5.2     Responsible and sustainable financial management
5.2.1   Utilise effective financial planning for the short, medium
        and long term                                                5.4     A responsive and well-managed organisation
5.2.2   Set rates in a fair and equitable way                        5.4.1   Show the community how we are performing, through
5.2.3   Manage the procurement of goods and services to                      clear and transparent reporting
        provide transparency and best value for money                5.4.2   Plan and manage Council’s assets and community
                                                                             facilities to ensure they are fit for purpose and compliant
                                                                             over the life of the asset
                                                                     5.4.3   Ensure services are supported by robust and secure
                                                                             information technology
                                                                     5.4.4   Put the customer first in the work of Council
                                                                     5.4.5   Comply with all relevant legislation

                                                                                                                           CITY OF KINGSTON
                                                                                                                    COUNCIL PLAN 2017-2021    23
Long-term Financial Strategy
While this Council Plan spans from                 •   e nsuring sustainable levels of capital    •   risk management and compliance
2017–2021, it is necessary to look to the               expenditure to responsibly maintain
                                                                                                   •   a prudent level of borrowings to
horizon when considering our financial                  and renew the $2.2 billion of community
                                                                                                        create new assets that will benefit the
sustainability.                                         assets under the control of Council
                                                                                                        community in the future
It is vital that Council can meet its large and    •   t imely renewal and maintenance
                                                                                                   •    overnment grants not keeping pace
                                                                                                       g
varied responsibilities while maintaining $2.2          of assets
                                                                                                       with cost increases
billion worth of assets, which includes land,      •   e nsuring Council maintains financial
buildings, footpaths and drainage systems.                                                         •    aintaining and upgrading Council’s
                                                                                                       m
                                                        liquidity and can always meet all debt
                                                                                                       portfolio of assets.
                                                        repayment obligations.
We deliver a broad range of important
                                                                                                   A positive result and a strong balance sheet
services at a cost approaching $200 million        In light of the Victorian Government’s rate
                                                                                                   are expected for each year of the Council
per annum. These services include aged care        capping policy, our fiscal prudence is more
                                                                                                   Plan 2017-2021. The strong financial position
support, leisure and culture, child, family and    important than ever. Despite future rate
                                                                                                   reflects our sound financial management,
youth services, libraries, festivals and events,   increases being capped, our municipality is
                                                                                                   rigorous cost control and commitment to
parks and open space, planning, roads              well-placed to respond thanks to our strong
                                                                                                   financial sustainability ensuring Council is
and footpaths, drains, governance, waste           history of sound financial management.
                                                                                                   able to provide the resources to achieve the
management and recycling.
                                                   A number of challenges or influences are        Plan’s goals.
Council needs to consider how decisions            taken into account in ensuring that we plan
made today will impact the future.                 and achieve a financially sustainable future.   STRATEGIC RESOURCE PLAN
                                                   These are:                                      Accompanying this Plan is the Strategic
We continue to employ sound, responsible                                                           Resource Plan which is updated annually.
and transparent financial management by:           •   a n ageing and growing population          This includes a budgeted income statement,
                                                        that will increase demand for              budgeted balance sheet, budgeted cash flow
•    e nsuring adequate funding to maintain            Council services                           statement, budgeted capital works statement
      and improve the quality and standard
                                                   •   r ising costs of waste collection          and human resource statement. A copy can
      of more than 60 services we provide
                                                        and disposal                               be downloaded from kingston.vic.gov.au.
      to the community
•    f unding capital works and future            •   b each management and natural disaster
      objectives by achieving better than               management, including rising sea levels
      break-even operating and cash results

24 CITY OF KINGSTON
   COUNCIL PLAN 2017-2021
Living Kingston 2035
HOW WOULD YOU LIKE THE                            The most popular themes voted on by the
                                                  community during the development of the
CITY OF KINGSTON TO BE                            vision were:
IN 2035?
That was the question Council asked our           ‣‣ a free-moving and accessible city
community – and more than 13,500 ideas            ‣‣ a safe and clean city
from people of all walks of life – rose to
the challenge to present a shared vision          ‣‣ a vibrant local economy
for our city.                                     ‣‣ recreational spaces
The result was the Living Kingston 2035           ‣‣ our built environment.
vision that sets out an exciting picture of the
                                                  Living Kingston 2035 sets the building blocks
type of community we want to be.
                                                  for the type of community we are building
What came through loud and clear was that         and has been used to set the clear direction
Kingston is a place where people love to live.    of the 2017-2021 Council Plan.

They wanted to build on our strengths and         Please visit kingston.vic.gov.au/livingkingston
ensure Kingston in 2035 is:                       to find out more.

‘growing and thriving with distinct
neighbourhoods connected by a
network of healthy natural assets
and open spaces.
A place where the community
networks are strong, supported
by quality services and facilities,
and many opportunities to learn
and contribute.’

                                                                                                           CITY OF KINGSTON
                                                                                                    COUNCIL PLAN 2017-2021    25
1230 Nepean Highway,
Cheltenham, VIC 3192
PO Box 1000,
Mentone, VIC 3194

1300 653 356

131 450

info@kingston.vic.gov.au

kingston.vic.gov.au

cityofkingston

@kingstoncc
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