Perspective Putting it into - STRATEGIC PLAN 2018-2022 - Rainbow's End

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Perspective Putting it into - STRATEGIC PLAN 2018-2022 - Rainbow's End
Putting it into
                 Perspective
rainbowsend.ca     STRATEGIC PLAN 2018-2022
Perspective Putting it into - STRATEGIC PLAN 2018-2022 - Rainbow's End
What is a Social Enterprise?                                                Our Vision … Our Mission
  In 2012, the Ontario government proposed a provincial strategy aimed at
  supporting Social Enterprises. In 2016, the province launched their Social      Rainbows End is focused on upholding the mantra of
              Enterprise Strategy with three main target areas:                   “Putting People First”, what does this mean?
1. Equipping social enterprises with solid business fundamentals.
   Building a strong foundation to serve the communities of today and             To Rainbows End this is the notion that everyone deserves
   tomorrow.                                                                      the chance to work, and that all persons have the right to be
2. Connecting social enterprises to markets and capital to grow and               treated with an equitable level of respect.
   scale. Unlocking new markets and capital to help maximize their
   potential.                                                                     Rainbow’s End is a member of a diverse and growing community,
3. Demonstrating the value of social enterprise and social finance.
                                                                                  where ever member has the power to affect positive change, in their
   Promoting their potential to investors, government, and communities.
                                                                                  own meaningful way. It is this community that Rainbow’s End is so
                                                                                  proud to be a part of, and has helped to create the realization that the
              Rainbow’s End’s 2018-2022                                           quality of life in our community is defined by the quality of life of each
              strategic plan looks to build                                       individual member.
              off of the current success of
              Rainbow’s End and align to
              the provincial strategy of                                                                     Vision
              promoting growth within the
              sector                                                              To provide opportunity where there was
                                                                                              no opportunity.
    Who is Rainbow’s End Community Development
    Corporation?
    Rainbow’s End Community Development Corporation (Rainbow’s End),
    is a not for profit, social enterprise focused in the City of Hamilton and                             Mission
    surrounding areas. Rainbow’s End employs over 65 individuals with lived
    experience of mental illness. Rainbow’s End manages its businesses
    under two foci: property management and food services.
                                                                                  To create supportive and diverse social
                                                                                  enterprises through which people living
                                                                                    with mental illness can experience
                   MORE                MORE               MORE
                                                                                   empowerment, inclusion and dignity.
                PARTNERSHIPS         EFFICIENCY        ENGAGEMENT

1                                                 PUTTING PEOPLE FIRST                  2018-2022 STRATEGIC PLAN                                          2
Our Core Strategic Priorities
The main priorities of Rainbow’s End are to highlight our strategy to support our
                   community through advocacy and service.

                            our employees in developing skills, confidence and self-worth in
   Support                  new roles and opportunities

                            for better education and inclusion of people with lived
 Advocate                   experience of mental illness in employment and the community

                            our customers and community by providing high quality services
     Serve                  delivered by our employees
How We Will Live Our Priorities                                                            How We Will Live Our Priorities
                                                                                                                              for better education and inclusion
                                    our employees in developing skills,
                                                                                                                              of people with lived experience of
    Support                         confidence and self-worth in new                     Advocate                             mental illness in employment and
                                    roles and opportunities
                                                                                                                              the community

               Develop an Internal Culture of Support
               Rainbow's End – Employee
                                                                                                        Create an Internal Advocacy Platform

                                                                                         Culture
Culture

               •    Develop opportunities to harness skills within Rainbow's End to
                    create and foster a supportive environment through coaching;                        Formalize Rainbow's End position as an employer of choice for
               •    Harness opportunities within Rainbow's End develop and                              people with lived experience of mental illness.
                    enhance the skills of employees (i.e. job rotation and new roles).
                                                                                                        Develop an internal advocacy plan.
               Employee – Employee                                                                      •   Develop messaging principles to advocate Rainbow's End as an
               •    Develop a culture of mutual support for each other (i.e. peer                           employer of people with lived experience of mental illness.
                    support opportunities).

               Develop Supportive Partnerships

                                                                                         Partnerships
Partnerships

               Partnerships for Organizational Support                                                  Build External Advocacy through Partnerships
               •    Foster partnerships in the community to support organizational
                                                                                                        Leverage Rainbow's End position as an expert for employment of
                    goals, such as with:
                                                                                                        people with lived experience of mental illness.
                     o St. Joseph’s Healthcare Hamilton;                                                •   Identify opportunities for Rainbow's End to become a go-to for advice
                     o Inspiration Place;                                                                   within the Hamilton and area when discussing employment of people
                     o Seek out other Partners to support our employee get the                              with lived experience of mental illness.
                          support they need (financial, housing, food).
                                                                                                        Seek out other community partners to further drive mental health
               Partnerships for Employee Support                                                        employment issues in the community.
               •    Identify external partners who can support our employees further
                    their personal goals (i.e., financial literacy support).

  5                                                      PUTTING PEOPLE FIRST                           2018-2022 STRATEGIC PLAN                                                    6
How We Will Live Our Priorities                                                                    How We Will Get There
                                                                                           Rainbow’s End Strategic Plan 2018-2022 is a multi-year plan that
                                     our customers and community by                        will leverage existing success while building future opportunity in

               Serve                 providing high quality services                       alignment to our priorities.

                                     delivered by our employees
                                                                                               Year                    Internal                     External
                                                                                               2018           •   Develop Board and            •   Strategic Plan
                                                                                                                  Employee Skills Matrix           Launched
               Identify Internal opportunities to develop Rainbow’s                         Establish the     •   Complete operational
                                                                                              Baseline            review of businesses
               End
Internal

               Continue developing our two businesses: Property Management and                 2019           •   Develop internal             •   Identify new
               Food Services.                                                                                     partnership plan and             potential partner
               •    Focus on becoming more efficient and driving quality within the             Build             messaging                        organizations to
                    businesses.                                                              Partnerships     •   Complete operational             align to strategic
               •    Connect with customers to understand opportunities for improvement                            review of property               priorities
                                                                                                                  management and food
               Review opportunities to expand outside of the two business                                         service businesses
               •    Allow for broadening of skills of employees (i.e., administrative                         •   Identify new internal
                    support in “Head Office”).                                                                    opportunities for skill
                                                                                                                  growth

                                                                                               2020           •   Identify new opportunities   •   Sustain new
                                                                                                                  outside of property              partnerships and
Partnerships

               Develop partnerships             to    further     our     enterprise
                                                                                               Sustain            management and food              align to strategic
               offerings.                                                                                         service businesses               priorities and new
                                                                                             Partnerships
               Align businesses with partners to provide an all-encompassing                                                                       ways of doing
               service to customers coordinated by Rainbow's End.                                                                                  business
               •    Property Maintenance – align with partners to provide an all-season
                                                                                               2021           •   Launch new opportunities     •   Continue to sustain
                    service for customers;
                                                                                                                  outside of property              and develop new
               •    Food service – expand food offerings through partnerships with local
                                                                                            Further new           management and food              partnerships to
                    businesses.
                                                                                            Opportunities         service businesses               further the growth
                                                                                                                                                   of Rainbow's End

                                                                                               2022           •   Begin development of         •   Engage partners to
                                                                                                                  2022-2026 Strategic Plan         plan for the next
                                                                                             Plan for the                                          strategic plan of
                                                                                               Future                                              Rainbow's End

  7                                                      PUTTING PEOPLE FIRST                2018-2022 STRATEGIC PLAN                                                   8
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