Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand

 
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Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
Rita Ceresi
Client Technical Architect, IBM Italia
Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
Contents

Part One – What is AI?        Part Five – Introducing IBM Watson

Part Two – AI and our lives   Part Six – How handle AI pitfalls with
                              responsibility ?

Part Three – How AI Works?
                              Part Seven – Imagining the Future

Part Four – AI Pitfalls

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Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
Che cosa è l’AI??

                    3
Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
AI definition
Artificial Intelligence (AI) focuses on understanding core human
abilities such as vision, speech, language, decision making, and
other complex tasks, and designing machines and software to
emulate these processes.
https://searchenterpriseai.techtarget.com/definition/AI-Artificial-Intelligence
Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
Dare una definizione di AI

                             5
Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
6
Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
AI, Machine Learning, Deep Learning

                                      7
Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
deep
learning

            simple
           machine
           learning
Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
see hear feel talk
  learn write read
    find discover
Rita Ceresi Client Technical Architect, IBM Italia - Eventi on Demand
10
Riflettiamo su quanti dati
generiamo in un solo minuto
fra:

- Social (facebook, twittet,
instagram, youTube…)
- Download (App, music,
video, …)
- Email spedite
- Ricerche su internet
- Acquisiti sui siti

                               11
25 gigabytes                   80 million
                                 wearable health         153 exabytes
                                 devices will
  of data per hour               be available by         of healthcare
                                 2017.
  is generated by a                                      data generated by
  connected car.                                         devices in 2013.
                                           Available

                          Data
                                               Data

  90% of cars will                                       Increasing to 2,314
  be connected by 2020.                                  exabytes in 2020.

2.5                                         Enterprise
                                                         There
quintillion                                  Amnesia
                                                         will be
bytes of data                                            28 times
generated daily
by connected                                             more
machines.                                                sensor-
                                                         enabled
                                                         devices      1.7 megabytes
                                                         than         of data per
                                                         people       second
                                    Understood Data
                                                                      generated by
                                                         by the       every human
                                                         year 2020.   being on the
                                                Time                  planet by 2020.
AI is everywhere
                                                  Industries that are experiencing
  Netflix recommendations about                   enhancements after AI adoption
  new series to watch?                 70%

                                 AI!   60%

                                       50%
                                                                                     TelCo
  The voice that gives you                                                           Banking & Insurance
  indications when you are lost in a                                                 Oil & Gas

  new city?
                                       40%
                                                                                     Retail & Consumer Goods

                                                                                     Media & Entertainmernt
                                 AI!   30%
                                                                                     Manufactoring & Hi-Tech

                                                                                     Travel & Transportation

                                                                                     Public Sector

                                       20%

  Your smartphone facial
  recognition?                         10%

                                 AI!   0%
                                                         Fonte: Infosys 2018

                                             13
Part Two

           14
15
90%                        accident
             10X
inspection                 risk
             number of
times                      rate
             inspections
Culex
The Southern
      quinquefasciatus
             House Mosquito

                              Assembled the 1.2 billion letter genome
                                (faster and cheaper than ever before)
                                       to understand its vulnerabilities
Radiologists
Overloaded with medical
imaging data.

Eye Fatigue.
Missed Diagnoses.
Radiologists are scarce.
Shape
        Boundary

                            Technology
   Attenuation
                          understands     save
                           morphology.
                         91% accuracy
                             cancerous
                                          time
                         determination.
                                          money
                            Holy grail?
                   Premalignant lesions   lives
Oil & Gas Billion Cell Reservoir calculation
USE CASES
      22

ARE EVERYWHERE
Part Three

             23
AI => interaction with environment

     Accept sensorial   Deal with people         Modify things
     inputs             •   Language             •   Process Automation
     • Vision               comprehension
                                                 •   Robotics
     • Sound            •   Handwriting
                            recognition          •   Production Control
     • Voice                                     •   Profiling Offering
                        •   Text summarization
     • …                                         •   …..
                        •   Dialogue
                        •   …

                                                                Learn

                                                                          24
How does a cognitive system “learn”? AI WorkFlow
                                                                             NEW DATA

                             Provision Time       80% of Data Science Time                  Resource Optimization       Champion Challenger

                    INGEST                    CLASSIFY                                  TRAINING                    INFERENCE

“Knowledge Model”                                                                                     “Training”
Define things that are important to recognize                                                         Teach the system to recognize these things
and handle                                                                                            into the correct context

                                                                                                                                                   25
How are we approaching the
training?

        Input                «a cat»

                                       26
A first idea…

                27
It might work….

                  "cat"

                          28
But not always things go as
expected…

                              29
And things can get even worse…
Welcome to the Real World!

                             31
32
Come cambia l’approccio nei sistemi Cognitivi
     Programming

                               #static
                               #rule-based
                               #not-scaling

     AI / Machine Learning
                               #dynamic
                               #data-driven
                               #can-generalize
Il significato delle reti nerurali
Addestramento di una rete Neurale:
Training and Inference
“cat”

        36
Part Four

            37
Insidia 1: La precisione (AI needs plenty of data)

                                         Cat
Insidia 2: AI is probabilistic
Il significato della precisione del modello
e della necessità di continuare il suo
addestramento
Insidia 3: Il pregiudizio
 AI learning can be biased

           Source: www.ajlunited.org
o bir hemşire
 He is a nurse.     o bir doktor         She is a nurse.
She is a doctor.                         He is a doctor.

                      en - tk, tk - en
Part Five

            43
1997 – IBM Deep Blue vs. Garry Kasparov
2011 : IBM Watson at Jeopardy!
IBM Watson today

                                      •   Tools for companies and
                                          professionals that want to
                                          build their own AI
                                      •   Applications to build
                                          preconfigured AI-based
                                          solutions
                                      •   Functions that integrate AI
                                          and machine learning

        UNDERSTAND   REASON   LEARN              INTERACT
Extend capabilities hidden in your data

   Structured      Visual      Sentiment      Entities        Concepts
                 Recognition

  Unstructured   Language        Element       Document          And      AI-based
                 Translation   Classification Understanding     More…    Applications

  Collect                           Enrich                               Apply
Roles in an AI project

                DATA SCIENTIST
                                                                                                                    BUSINESS OWNER

    Knowledge             Watson             Machine        Open                                      Knowledge             Watson           Watson
     Catalog              Studio             Learning       Scale                                       Studio             Discovery        Assistant

                    Audio/Video Processing                                                        Natural Language Processing

        Visual               Text to            Speech to           Natural Language   Natural Language       Language           Tone      Personal
      Recognition            speech               text                 Classifier       Understanding         Translator        Analyzer   Insights
Part Six

           49
just because
you are
using an
algorithm
doesn’t mean
it’s going
to
be fair
and just
Supplier’ Declaration
       of Conformity (SDoC)

                       (48,7$·
AI systems should …
use training data and models that
are free of bias, to avoid unfair
treatment of certain groups.
Supplier’s Declaration
       of Conformity (SDoC)

                                63,(*$%,/(
AI systems should …
provide decisions or suggestions
that can be understood by their
users and developers.
Supplier’s Declaration
       of Conformity (SDoC)

                            52%8672
AI systems should …
be safe and secure, not vulnerable
to tampering or compromising the
data they are trained on.
Supplier’s Declaration
        of Conformity (SDoC)

                  'RFXPHQWDWR
AI systems should …
include details of their development,
deployment, and maintenance so they
can be audited throughout their lifecycle.
Part Six

           55
Where is AI today?

                     #StrongAI

                     #AugmentedIntelligence
How skills should adapt to the change?
«More than 120 million workers in the world’s 12 largest economies may need to be
retrained/reskilled in the next 3 years as a result of intelligent/AI-enabled
automation»
https://newsroom.ibm.com/2019-09-06-IBM-Study-The-Skills-Gap-is-Not-a-Myth-But-Can-Be-Addressed-with-Real-Solutions

    «Millennials, especially those with both business and IT skills, are increasingly in high
    demand, for leadership, analytics, coding, and managing projects to scale, yet
    universities are not turning out enough candidates to meet the needs»
    https://www.pewresearch.org/internet/2017/05/03/the-future-of-jobs-and-jobs-training/

Skilled humans fuel the global economy: however, skills availability and quality are in
jeopardy nowadays
https://www.ibm.com/downloads/cas/EPYMNBJA
What skills are the most critical?
New skills vs changing of organization culture

• AI has introduced the need for a new business model, new ways of
  working, and a flexible culture that foster the development of critical new
  skills

• In this context traditional «core» skills remain vital; however, executives tell
  us soft «behavioral» skills have surpassed them in importance

• Early formative experiences help people adapt to change skills and adopt
  new styles of working later in life. This adaption can also be learned and
  reinforced through ways of working that embrace change as the norm.
Managing the skill gap   Make it personal
                         • Understanding the current skills of each and every
                           person
                         • Personalize learning and career path
                         • Go beyond the segmentation model of «job roles»

                         Turn up the transparency
                         • Aim for deep visibility into the skills position across
                           the enterprise
                         • Leverage AI-base analytics to obtain insights over
                           the «skill map»

                         Look inside and out
                         • Embrace open architectures and hybrid models
                         • Engage agile teams with heterogeneous skillsets
                         • Promote the creation of partners’ecosystems
References
 A beginner's guide to artificial intelligence
 https://www.ibm.com/developerworks/library/cc-beginner-guide-machine-learning-ai-cognitive/index.html

 The business of artificial intelligence
 https://hbr.org/cover-story/2017/07/the-business-of-artificial-intelligence

 IBM Watson home
 https://www.ibm.com/watson

 Algorithmic Justice League
 https://www.ajlunited.org/

 Monitor WML Model with Watson OpenScale
 https://www.ibm.com/cloud/blog/tutorial-monitor-your-deployed-wml-model-with-watson-openscale

 The enterprise guide to closing the skills gap
 https://www.ibm.com/thought-leadership/institute-business-value/report/closing-skills-gap
Thank you!

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