SCHOOL CATALOG 2020-2021 - Concorde Career College

 
SCHOOL CATALOG 2020-2021 - Concorde Career College
SCHOOL CATALOG
              2020-2021

North Hollywood, California | Effective December 23, 2020
Table of Contents                                                                                     DISCLOSURE CONCERNING ARBITRATION AND CLASS ACTION WAIVER
                                                                                                      ........................................................................................... 10
                                                                                                      ARTICULATION PARTNERSHIPS FOR CONCORDE – CALIFORNIA ......... 10
TABLE OF CONTENTS ............................................................1                       VETERANS ADMINISTRATION STUDENTS...................................... 11
                                                                                                      STATEMENT OF NONDISCRIMINATION ........................................ 11
   HISTORY OF THE SCHOOL ...........................................................3
      North Hollywood .............................................................3               PROGRAMS OF STUDY ........................................................ 12
   LOCATION & CONTACT INFORMATION ..........................................4                             Dental Assistant ............................................................ 12
      North Hollywood .............................................................4                      Medical Assistant .......................................................... 13
   OUR MISSION STATEMENT .........................................................4                       Medical Office Administration ...................................... 15
      Values ..............................................................................4              Physical Therapist Assistant .......................................... 18
   GOVERNING BODY ....................................................................4                   Respiratory Therapy ...................................................... 20
   ACCREDITATIONS, APPROVALS & MEMBERSHIPS ............................5                                  Surgical Technology (Associate of Science) ................... 22
      Institutional Accreditations .............................................5                         Vocational Nursing........................................................ 24
      Programmatic Accreditations .........................................5
   CAMPUS FACILITIES ...................................................................5          FINANCIAL INFORMATION.................................................. 26
   GENERAL FACILITIES ..................................................................5             CANCELLATION & REFUND ....................................................... 26
   EQUIPMENT ............................................................................5               Student’s Right to Cancel .............................................. 26
      Dental Assistant Program ...............................................6                          Student’s Right to Withdraw .......................................... 26
      Medical Assistant Program .............................................6                           Financing Requirements................................................ 26
      Medical Office Administration Program..........................6                                   Refund Policy.................................................................. 26
      Physical Therapist Assistant Program .............................6                                Refund Calculation ........................................................ 26
      Respiratory Therapy Program .........................................6                             Student Notifications Regarding Withdrawal and
      Surgical Technology Program..........................................6                             Refunds ......................................................................... 26
      Vocational Nursing Program ...........................................6                         FINANCIAL AID OFFICE ............................................................ 27
      Audiovisual Aids ..............................................................6                   Student Responsibilities ................................................ 27
ADMISSIONS ........................................................................7                  FINANCIAL AID....................................................................... 27
                                                                                                         Federal Pell Grant ......................................................... 27
   ENTRANCE REQUIREMENTS ........................................................7                       Federal Supplemental Educational Opportunity Grant
      California’s Relay Service.................................................7                       (FSEOG) ......................................................................... 27
      General Admissions Requirements ..................................7                                Federal Subsidized and Unsubsidized Loans ................. 27
      Social Security Number....................................................7                        Federal Parent Loans for Undergraduate Students (PLUS)
      Foreign Students..............................................................7                     ...................................................................................... 27
      Foreign Transcripts ..........................................................7                    Default .......................................................................... 27
      Document Integrity .........................................................7                      Cal Grant A, B and C Programs ..................................... 27
      Personal Interview ...........................................................7                    Alternative Financing .................................................... 27
      Acceptance by the School ................................................8                         Other Aid ....................................................................... 27
      Student Orientation.........................................................8                      Veterans Administration Students ................................ 27
      Waitlists ..........................................................................8              Partnership Agreements ............................................... 28
      Alternates ........................................................................8               Scholarships .................................................................. 28
      Retesting for Waitlist Students........................................8                        EDUCATION COSTS ................................................................. 29
      Distance Education ..........................................................8                  STUDENT TUITION RECOVERY FUND........................................... 29
   ENTRANCE ASSESSMENT REQUIREMENTS ......................................8                           RETURN OF TITLE IV FUNDS POLICY ........................................... 29
      Clinical Programs .............................................................8                REFUND PROCEDURES FOR NON-TITLE IV FINANCIAL ASSISTANCE ... 30
      Core Programs .................................................................9
   PROGRAM-SPECIFIC SELECTIVE ADMISSIONS CRITERIA .....................9                           STUDENT INFORMATION & AFFAIRS .................................. 31
   READMISSION ..........................................................................9            ANNUAL SECURITY REPORT ...................................................... 31
   CRIMINAL BACKGROUND CHECK ..................................................9                      CANCELED CLASS POLICY ......................................................... 31
   DRUG SCREENING ...................................................................10               GRADUATE EMPLOYMENT ........................................................ 31

                        2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

                                                                                               1
DRUG & ALCOHOL ABUSE POLICY..............................................31                    DISTANCE EDUCATION/ONLINE.......................................... 38
     Health Risks ...................................................................31
                                                                                                     ATTENDANCE REQUIREMENTS................................................... 38
     Counseling, Treatment, or Rehabilitation Programs .....31
                                                                                                     LEARNING ACTIVITIES .............................................................. 38
     Penalties ........................................................................31
                                                                                                     FACULTY/STUDENT INTERACTION & ACADEMIC ADVISING.............. 39
   HEALTH REQUIREMENTS ..........................................................32
                                                                                                     STUDENT SERVICES ................................................................. 39
   GENERAL INFORMATION ..........................................................32
                                                                                                     LEARNING RESOURCES ............................................................ 39
     Accessibility for Disabilities ...........................................32
                                                                                                     LEARNING OUTCOMES ............................................................ 39
     Cellular Phones ..............................................................32
                                                                                                     GRADUATION REQUIREMENTS .................................................. 39
     Commencement Ceremonies.........................................32
                                                                                                     HEALTH SCREENS ................................................................... 39
     Community Activities.....................................................32
                                                                                                     UNIFORMS ............................................................................ 39
     Customized Training ......................................................32
     Day Care Services ..........................................................32               ACADEMIC STANDARDS ..................................................... 40
     Eating & Smoking ..........................................................32                   ATTENDANCE POLICY .............................................................. 40
     Emergency Telephone Numbers ....................................32                                 General.......................................................................... 40
     Institutional Information Dissemination .......................32                                  Excessive Absences........................................................ 40
     Insurance .......................................................................33                Attendance Warning ..................................................... 40
     International Student Services ......................................33                            Attendance Probation ................................................... 40
     Language of Instruction ................................................33                         Externships Courses ...................................................... 40
     Lost Books & Supplies ....................................................33                       Clinical Classes .............................................................. 40
     Maximum Class Size ......................................................33                        Online Courses and Programs ....................................... 40
     Parking ..........................................................................33            MAKE-UP WORK ................................................................... 40
     Personal Belongings ......................................................33                    MARITAL, PARENTAL AND MILITARY LEAVE STATUSES ................... 40
     Personal Data Changes .................................................33                       CAMPUS SAFETY POLICY .......................................................... 41
     Refresher Training .........................................................33                  STUDENT CODE OF CONDUCT ................................................... 41
     Student Affairs...............................................................33                   Student Code of Conduct Offenses ................................ 42
     Student Housing ............................................................33                  NON-DISCRIMINATION POLICY.................................................. 42
     Student Injuries .............................................................33                   Sexual Harassment........................................................ 43
   STUDENT COMPLAINT & GRIEVANCE POLICY................................33                               Racial, Religious, or National Origin Harassment ......... 43
   STUDENT GUIDANCE & ADVISING ..............................................34                         How to Report Instances of Discrimination or
   CHANGES ..............................................................................34             Harassment ................................................................... 43
ACADEMIC INFORMATION .................................................35                                Concorde’s Commitment to No Discrimination or
                                                                                                        Harassment Policy......................................................... 43
   CLINICAL EXPERIENCE/EXTERNSHIP ............................................35
                                                                                                     SEX DISCRIMINATION AND HARASSMENT PROHIBITION—TITLE IX
   CRITERIA FOR ASSESSING STUDENT PERFORMANCE WHILE ON
                                                                                                     POLICY ................................................................................. 43
   EXTERNSHIP...........................................................................35
                                                                                                     SEX DISCRIMINATION AND HARASSMENT PROHIBITION PROCEDURES—
   STUDENT RECORDS .................................................................36
                                                                                                     TITLE IX PROCEDURES, INCLUDING GRIEVANCE PROCEDURES.......... 44
   RECORDS ON HOLD .................................................................36
                                                                                                     STUDENT COMPUTER NETWORK AND INTERNET CONDUCT ............. 50
   ACADEMIC UNITS OF CREDIT.....................................................36
                                                                                                     SOCIAL MEDIA USE POLICY ...................................................... 50
   FINANCIAL AID UNITS OF CREDIT ...............................................36
                                                                                                     CONFIDENTIALITY STATEMENT .................................................. 51
   MEASURE OF PROGRAM DURATION ...........................................36
                                                                                                     GRADUATION REQUIREMENTS .................................................. 51
   WITHDRAWAL POLICY .............................................................36
                                                                                                     FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT ......................... 51
      Student-Initiated Withdrawal .......................................36
                                                                                                        Student Rights Under FERPA ......................................... 51
      Withdrawal for Violation of School Policy .....................36
                                                                                                        Concorde Rights Under FERPA ...................................... 52
      Course Drop/Add Policy .................................................36
                                                                                                        Release of Personally Identifiable Information (PII) ...... 52
      Course Withdrawal Policy .............................................36
                                                                                                     STUDENTS WITH DISABILITIES POLICY......................................... 53
   PROGRAM CHANGES ...............................................................37
                                                                                                        Procedures for Requesting Academic Adjustment and/or
   PROGRAM MONITORING .........................................................37
                                                                                                        Auxiliary Aid: ................................................................. 53
   DRESS CODE ..........................................................................37
   LICENSURE PAYMENT POLICY ....................................................37

                        2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

                                                                                              2
Grievance Procedure Regarding Students With                                                        Medical Assistant 2021 ................................................. 75
     Disabilities .....................................................................53               Medical Office Administration 2020 ............................. 76
   OFFICIAL LETTER GRADING SCALE ..............................................54                       Medical Office Administration 2021 ............................. 76
     Incomplete Grades ........................................................54                       Physical Therapist Assistant 2019 ................................. 76
     General Education Courses............................................54                            Physical Therapist Assistant 2020 ................................. 76
     Pass/Fail Courses ...........................................................54                    Physical Therapist Assistant 2021 ................................. 77
     Nonclinical Program Content Courses ...........................55                                  Respiratory Therapy 2019 ............................................. 77
     Clinical Program Content Courses .................................55                               Respiratory Therapy 2020 ............................................. 77
   SATISFACTORY ACADEMIC PROGRESS POLICY ...............................55                              Respiratory Therapy 2021 ............................................. 77
     Cumulative Grade Point Average (CGPA) ......................55                                     Surgical Technology A.S. 2019 ...................................... 77
     Rate of Progress (ROP) ..................................................56                        Surgical Technology A.S. 2020 ...................................... 78
     Maximum Time Frame (MTF) ........................................56                                Surgical Technology A.S. 2021 ...................................... 78
     SAP Evaluation ..............................................................56                    Vocational Nursing 2019 ............................................... 78
     Non-Term Programs ......................................................56                         Vocational Nursing 2020 ............................................... 78
     Academic Warning ........................................................56                        Vocational Nursing 2021 ............................................... 78
     Academic Probation ......................................................56
                                                                                                 PROGRAM COSTS ............................................................... 79
     Term Based Programs ...................................................56
     Academic Warning ........................................................56                 OCCUPATIONAL OUTCOMES .............................................. 81
     Academic Probation ......................................................56                 PERSONNEL ........................................................................ 83
     All Programs ..................................................................56
     Active Status ..................................................................56                 Administration .............................................................. 83
     Financial Aid (FA) Warning ............................................56                          Admissions .................................................................... 83
     Financial Aid (FA) Probation ..........................................56                          Business Office .............................................................. 83
     Academic Success Plan ..................................................57                         Dental Assistant Program ............................................. 83
     Satisfactory Academic Progress Appeals.......................57                                    Education ...................................................................... 84
   NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS                                         Financial Aid .................................................................. 84
   EARNED AT OUR INSTITUTION ...................................................57                      General Education......................................................... 84
   TRANSFER OF CREDIT TO CONCORDE ..........................................57                          Medical Assistant Program ........................................... 84
   STUDENTS FROM OTHER CONCORDE CAREER INSTITUTES/COLLEGES 57                                           Medical Office Administration Program ....................... 84
   RESIDENCY REQUIREMENTS ......................................................58                      Physical Therapist Assistant Program ........................... 85
   REPETITIONS..........................................................................58              Respiratory Therapy Program ....................................... 85
   VETERANS ADMINISTRATION STUDENTS ......................................58                            Student Affairs .............................................................. 85
   COPYRIGHT INFRINGEMENT ......................................................58                      Surgical Technology Program ....................................... 85
   OUTSIDE CLASSROOM WORK....................................................58                         Vocational Nursing Program ......................................... 86
   SCHOLASTIC HONESTY .............................................................58

PROGRAM COURSE DESCRIPTIONS.....................................60
                                                                                                 History of the School
   COURSE NUMBERING SYSTEM...................................................60                  North Hollywood
CALENDAR ..........................................................................73            Concorde Career College, formerly Valley College of Medical and Dental
                                                                                                 Careers, has been operating since 1955. The original program offerings were
       2020 Student Holidays ..................................................73                Medical and Dental Assistant.
       2021 Student Holidays ..................................................73                Over the years, the school has expanded its curricula to meet the increasing
       Graduation Dates ..........................................................73             demands for trained allied health professionals in a variety of areas. The
       Clinical Schedules ..........................................................73           Vocational Nursing program, which prepares students for state licensure as
                                                                                                 licensed vocational nurses, was started in November 1966. The Respiratory
       Externship Schedules .....................................................73
                                                                                                 Therapy program was added in 1969 and is fully accredited by the
       Hours of Operation ........................................................73             Commission on Accreditation for Respiratory Care (CoARC). In February 1991,
       Dental Assistant 2020 ...................................................74               a Surgical Technology program, which is accredited by the Commission on
       Dental Assistant 2021 ...................................................74               Accreditation of Allied Health Education Programs (CAAHEP), was added to
                                                                                                 accommodate a growing need in the local medical community.
       Medical Assistant 2020 .................................................75

                        2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

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In May 1986, Concorde Career Colleges, Inc., acquired the school. In 1989,
                                                                                        Values
the campus name changed to Concorde Career Institute.
                                                                                        The five core values at Concorde are:
In September 1997, the campus moved to its current location on Victory
                                                                                             •     Integrity
Boulevard in North Hollywood.
                                                                                             •     Respect for the Individual
Approval to grant associate degrees occurred in 1999. On August 15, 2005,                    •     Customer Service
the campus name changed to Concorde Career College.                                          •     Teamwork
                                                                                             •     Achievement

Location & Contact Information
                                                                                        Governing Body
North Hollywood                                                                         Concorde Career Colleges, Inc., and its subsidiaries, 5800 Foxridge Drive,
                                                                                        Suite 500, Mission, KS 66202-2336, is a national network of proprietary
The campus is located at 12412 Victory Boulevard, North Hollywood, CA
                                                                                        schools offering training in allied health occupations. Concorde is owned by a
91606, two blocks west of Laurel Canyon Boulevard in North Hollywood;
                                                                                        private equity firm, Liberty Partners.
Phone: 818-766-8151; Fax: 818-301-2626; www.concorde.edu. Class sessions
are held at this location.                                                              The corporate officers are:
Concorde Career College has no pending petition in bankruptcy, is not                   Name                 Education/Credentials           Title
operating as a debtor in possession, has not filed a petition within the                Frazier, Jami                                        Chief Executive Officer
preceding five years, nor has a petition in bankruptcy been filed against it            Fisher, Juli                                         Chief Financial and
within the preceding five years that resulted in reorganization under Chapter                                                                Administrative Officer
11 of the United States Bankruptcy Code (11 U.S.C. Sec. 1101 et seq.).                  Hatcher, Jeremiah

                                                                                        The Board of Directors members are:
Our Mission Statement
Concorde prepares committed students for successful employment in a                     Name                  Education/Credentials            Title
rewarding healthcare profession through high-caliber training, real-world               Foster, Timothy E.                                     Chairman
experience, and student-centered support.                                               Evans, W. Chester
                                                                                        Stakias, George M.
This is Our Mission, our North Star, a guiding light that defines and illuminates
the course to our future and for potential students, the path to a successful
healthcare career. It defines our handshake with students and establishes the
primacy of that covenant. We acknowledge their commitment, the financial
and personal sacrifices they make to attend Concorde. We dedicate ourselves
to making their sacrifices manageable, and we commit to truly preparing them
for success in a gainful healthcare profession.

Our students have set very immediate goals for starting careers. The practical
hands-on learning needed to attain their goals is foremost in their minds. We
satisfy their expectations by modeling our faculty, facilities, equipment, and
curriculum after the healthcare field they will enter.

We know that the ultimate judge of their preparation will be their future
employers. Employers expect our students to have more than just knowledge
and technical skills. They are looking for integrity, discipline, team play, and
the drive that defines professionals, and we accept responsibility for
modeling and instilling those values. We partner with employers to ensure
our programs reflect real work expectations and settings through program
advisory boards, externships, and clinical rotations. Once students have
completed their training, we again call on our network of employer
relationships to support students in securing a job in their chosen profession.

Throughout our students’ preparation, we endeavor to meet the highest
practicable standards, and our faculty, equipment, and facilities reflect that
commitment. We strive for superior outcomes in student satisfaction,
program completion and, most importantly, career placement.

Concorde prepares committed students for successful employment in a
rewarding healthcare profession through high-caliber training, real-world
experience, and student-centered support.

We are Concorde Career College and this is Our Mission.

                       2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

                                                                                    4
Accreditations, Approvals & Memberships                                              Campus Facilities
Institutional Accreditations                                                         North Hollywood
                                                                                     The campus occupies over 35,000 square feet of space, and the facilities
North Hollywood
                                                                                     include both laboratory and academic classrooms, a student lounge, a
•    Accredited by the Accrediting Commission of Career Schools and                  Learning Resource Center, and administrative offices. Instructional areas are
     Colleges (ACCSC), a nationally recognized accrediting agency.                   equipped with the type of equipment found in medical and dental offices,
•    Concorde Career College is a private Institution that has been granted          clinics, laboratories, and hospitals.
     approval to operate by the Bureau for Private Postsecondary Education
     (BPPE). The Institution’s approval to operate as a private postsecondary
     Institution in the State of California is based on provisions of the            General Facilities
     California Private Postsecondary Education Act (CPPEA) of 2009                  Among the various classrooms, laboratories, and other facilities provided for
     (California Education Code, Title 3, Division 10, Part 59, Chapter 8),          students are:
     which is effective January 1, 2010. The BPPE website may be accessed
                                                                                     •    Computer laboratories equipped with word processing software, office
     at http://www.bppe.ca.gov/.
                                                                                          management software, and equipment for self-paced keyboarding and
•    Approved by the State of California Vocational Rehabilitation
                                                                                          typing instruction.
     Department.
                                                                                     •    A dental x-ray darkroom equipped for the processing of dental x-rays.
•    Approved for the use of VA Educational Benefits for those who are
                                                                                     •    A dental laboratory onsite and fully functional, equipped with four dental
     eligible.
                                                                                          operatories, dental x-ray units, and teaching and x-ray mannequins.
•    Designated for referrals by city, county and state workforce, retraining,
                                                                                     •    Medical laboratories equipped with examining tables, mannequins, and
     rehabilitation and vocational guidance agencies.
                                                                                          simulated examination rooms.
•    Eligible to participate in the student financial assistance programs
                                                                                     •    A nursing skill laboratory, including hospital beds and simulated
     authorized by Title IV of the Higher Education Act of 1965, as amended.
                                                                                          patient units.
•    Approved for Workforce Investment Act, Title I Training Funds.
                                                                                     •    A physical therapist assistant laboratory treatment area, including
                                                                                          treatment tables, assessment tools, and therapeutic equipment.
Programmatic Accreditations                                                          •    A respiratory laboratory equipped with therapeutic equipment.
North Hollywood                                                                      •    Surgical technology labs with a simulated operating room and scrub area.
                                                                                     •    A Learning Resource Center (LRC), providing a quiet area where students
Physical Therapist Assistant Program
                                                                                          may refer to various publications, journals, technical manuals, and
The Physical Therapist Assistant program at Concorde Career College – North
                                                                                          reference books. Students are allowed to check out books from the LRC
Hollywood is accredited by the Commission on Accreditation in Physical
                                                                                          for purposes of research, review, or report preparation. Books may be
Therapy Education (CAPTE), 1111 North Fairfax Street, Alexandria, Virginia
                                                                                          checked out with the library supervisor. Students are also able to
22314; telephone: 703-706-3245; email: accreditation@apta.org; website:
                                                                                          complete homework assignments with the use of eight online computers.
http://capteonline.org. If needing to contact the program/institution directly
please call 818-766-8151 or email YVerba@concorde.edu.
                                                                                          Students will be held responsible and accountable for books and other
                                                                                          items belonging to Concorde Career Colleges, Inc., and the LRC. Once a
Respiratory Therapy Program
                                                                                          book, or other item, is borrowed from the LRC by a student, it becomes
The Respiratory Therapy program is accredited by the Commission on
                                                                                          the responsibility of the receiver (student) to maintain the integrity/
Accreditation for Respiratory Care (CoARC). Commission on Accreditation for
                                                                                          condition of the book and return the item within three business days
Respiratory Care: 1248 Harwood Road, Bedford, TX 76021-4244; 817-283-
                                                                                          (excluding Saturdays, Sundays, and holidays). Students who have
2835; www.coarc.com.
                                                                                          checked out a book from the LRC will have three business days to use
Surgical Technology Program                                                               the item in its educational capacity. If the book is needed for longer
The Surgical Technology program is accredited by the Commission on                        than the three-day checkout, it may be rechecked at the discretion of
Accreditation of Allied Health Education Programs (caahep.org), 25400 U.S.                the LRC Coordinator. If the book is then not returned within the three-
Highway 19 North, Suite 158, Clearwater, FL 33763; 727-210-2350, upon the                 day period, a charge of $.50 per day will be assessed. If the student
recommendation of the Accreditation Review Council on Education in                        loses the book, the student will be responsible for paying the original
Surgical Technology and Surgical Assisting (ARC/STSA), 6 West Dry Creek                   list price for the lost book. If the student damages the book, the
Circle, Suite 110, Littleton, CO 80120; 303-694-9262; www.arcstsa.org. The                student can be charged a minimum of $10, up to full, original list price,
program has been placed on Probationary Accreditation as of November 19,                  depending on the damage and ability to reuse the book.
2018.                                                                                     Students are placed on Records Hold until all LRC materials are either
                                                                                          returned or the replacement cost of any damaged or lost materials
Vocational Nursing Program                                                                is paid.
The Vocational Nursing program is approved by the California State Board of
                                                                                     •    A nonsmoking student lounge, which includes vending machines and
Vocational Nursing and Psychiatric Technicians (BVNPT). Board of Vocational
                                                                                          microwaves, is available for student use.
Nursing and Psychiatric Technicians: 2535 Capitol Oaks Drive, Suite 205,
Sacramento, CA 95833; 916-263-7800.
                                                                                     Equipment
                                                                                     Equipment and instruments are available to instruct students in the skills
                                                                                     they will need in their chosen careers. Concorde students acquire knowledge
                                                                                     and technical skills through demonstrations, actual operation of equipment,

                     2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

                                                                                 5
and the practice of techniques. Among the major items of equipment                     Assessment equipment includes stethoscopes, goniometers, postural
available to Concorde students are the following (by program):                         screening boards, pulse oximeters, spirometers, and other teaching aids.

Dental Assistant Program                                                               Respiratory Therapy Program
The dental laboratory area has four dental operatories. The dental lab room            This program has a comprehensive laboratory equipped with oxygen devices,
is equipped with lathes, model trimmers, bench grinders, vibrators,                    aerosol/humidity devices, lung expansion devices (intermittent positive
sterilization equipment, hydrocolloid units, and other teaching aids.                  pressure breathing machines, incentive spirometers, continuous positive airway
                                                                                       pressure machines), mechanical ventilators (respirators), airway maintenance
One operatory is designated for a local practicing dentist to see private
                                                                                       devices (suction machines, intubation tools, artificial airways), and ancillary
patients. This provides students a unique opportunity for hands-on training
                                                                                       equipment (arterial blood gas equipment, oximetry, capnography, pulmonary
and observation. This is a fully equipped, fully functional dental facility with
                                                                                       function equipment, mannequins), plus a library complete with respiratory and
dental x-ray units, including digital x-rays, darkroom, and teaching and
                                                                                       respiratory-related medical journals, texts, and audiovisual equipment.
x-ray mannequins.

Medical Assistant Program                                                              Surgical Technology Program
                                                                                       This program has a lab equipped with an operating room bed, back tables,
This program has a laboratory stocked with medical test supplies and
                                                                                       mayo stands, prep table, steam autoclave, overhead operating surgery light,
equipment, such as stethoscopes, glucometers, sphygmomanometers,
                                                                                       anesthesia machine, disposable medical and surgical supplies, kick buckets,
examination and treatment tables, autoclaves, electrocardiograph machines,
                                                                                       scrub sinks, supply storage cabinets, and other miscellaneous teaching aids.
centrifuges, microscopes, teaching mannequins, and other teaching aids.

Medical Office Administration Program                                                  Vocational Nursing Program
                                                                                       The Vocational Nursing program offers catheters, nasogastric tubes, oxygen
This program has a fully equipped computer lab with industry-standard
                                                                                       and masks, needles, syringes, suction machine, K-pad, wheelchairs,
personal computers and software.
                                                                                       stethoscopes, sphygmomanometers, Glucoscan, thermometers,
                                                                                       ophthalmoscope, simulated patient units, teaching mannequins/models,
Physical Therapist Assistant Program                                                   sterile supplies, and other teaching aids.
Equipment includes treatment tables, electromagnetic and electrical
stimulation devices, biofeedback units, ultrasound, traction, thermal                  Audiovisual Aids
modalities and adaptive equipment. Therapeutic exercise equipment
                                                                                       Concorde’s programs are supported with reference books, charts, field trips,
includes a treadmill, parallel bars, exercise balls, free weights, balance
                                                                                       demonstrations, and other teaching aids. Speakers from business and
boards, and other devices that promote fine and gross motor skills. Assistive
                                                                                       industry are used when possible to supplement classroom instruction.
devices include wheelchairs, walkers, crutches, canes, and orthotics/braces.

                       2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

                                                                                   6
Admissions
                                                                                         A health certificate, immunization records, and the results of certain tests
                                                                                         may be required for some programs.

                                                                                         Applicants must be able to read, speak, and write English.

Entrance Requirements                                                                    Please refer to the “Financial Information” section of this catalog for
As a prospective student, you are encouraged to review this catalog                      information on additional requirements applicable to tuition financing.
prior to signing an Enrollment Agreement. You are also encouraged to
review the School Performance Fact Sheet, which must be provided to you                  All applicants must be citizens, permanent residents, or eligible noncitizens
prior to signing an Enrollment Agreement.                                                of the United States. Documentation of eligibility status may be required.
The school reserves the right to reject applicants and/or rescind eligibility for
an applicant to begin classes if all general and selective admissions                    Social Security Number
requirements are not successfully completed within the required timeframe.               Applicants for admission must possess a valid social security number.
                                                                                         Documentation must be provided upon request. A valid social security
Admission to any one program does not automatically qualify a student for
admission into any other program. If a student wishes to apply to another                number is required to be registered and/or certified by appropriate boards.
                                                                                         Other documents may be required by some licensing agencies.
program in the future, the individual must independently meet all the
admissions requirements in place for that program at the time of the future
enrollment. The student will also be subject to all selection procedures in              Foreign Students
place for admittance into the other program. Admittance into the other                   Applicants indicating that they graduated from a foreign high school and
program is not guaranteed.                                                               have the equivalent of a U.S. secondary education must present original
                                                                                         credentials (diploma, transcript, etc.). In addition, documentation from
California’s Relay Service                                                               foreign countries must be translated and certified to be at least the
Concorde uses California’s Relay Service. TTY Users: 1-877-735-2929 or 1-                equivalent of a U.S. high school diploma.
888-877-5378; Voice Users: 1-888-877-5379; Spanish Users: 1-888-877-5381.
These are all toll free numbers.                                                         Foreign Transcripts
                                                                                         Coursework taken at a foreign institution (excluding secondary school
General Admissions Requirements                                                          documents that are in English and are recognized by the U.S. Department of
The following items must be successfully completed prior to enrollment and               Education) must be evaluated for equivalence to coursework taken at a
prior to being eligible to sit in class:                                                 United States institution. Concorde only accepts for consideration the
                                                                                         evaluations of foreign coursework conducted by agencies approved by the
     •     Personal interview and campus tour                                            National Association of Credential Evaluation Services (NACES) or Association
     •     Completion of all admissions documentation, including but not                 of International Credential Evaluators, Inc. (AICE), which charge applicants
           limited to the Enrollment Agreement and disclosures                           directly for these services. Listings of approved agencies can be found at:
     •     Completion and passage of applicable entrance assessments
                                                                                         •    www.naces.org
     •     Completion of Online Readiness Assessment
                                                                                         •    www.aice-eval.org
     •     Acceptable proof of graduation from an institution providing
           secondary education or the equivalent of such graduation. A valid
           institution is one that is recognized as a provider of education by           Document Integrity
           the U.S. Department of Education.                                             Any forged/altered academic document, foreign or domestic, submitted by a
                                                                                         prospective student will be retained as property of the Institution and will
(1) Acceptable documentation of high school graduation must be received by               not be returned to the prospective student. The student will not be
the Institution prior to the student’s first scheduled class of the program. It is       considered for admission.
the student’s responsibility to provide acceptable documentation of high
                                                                                         If a student is currently attending, and the Institution becomes aware of a
school graduation or its equivalency, as well as any additional documentation
                                                                                         forged credential, the following applies:
that may be needed to support the validity of the documentation. Any
student who does not provide valid documentation of high school graduation               •    If the forged document was used to admit the student, and the
or its equivalent within this timeframe will be unregistered from all classes                 absence of that credential would make the student inadmissible, the
and his or her program of study.                                                              student will be dismissed from the Institution with no earned credits
                                                                                              awarded; or
Prospective students may be conditionally accepted contingent upon                       •    If the forged document was used to gain transfer credit, the student
satisfaction of all admissions requirements and receipt of supporting                         will be dismissed from the Institution and any transfer credit already
documentation no later than the first scheduled day of class.                                 awarded from the forged credential will be removed.

Admission to Concorde is open to all applicants who will be 18 years of age at
the time the clinical/externship portion of their program begins (as
                                                                                         Personal Interview
applicable). A parent, legal guardian, or spouse of legal age must co-sign the           The school requires a personal, on-campus interview with each applicant
Enrollment Agreement for applicants under 18.                                            prior to acceptance into any program. The school encourages parents or
                                                                                         spouses to attend the interview. This gives applicants and their families the
                                                                                         opportunity to see the campus’s equipment and facilities and to ask specific
                                                                                         questions relating to the school, the curriculum, and the career training

                      2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

                                                                                     7
being considered. The personal interview also gives the school the                     consortium agreement with Concorde Career College, Kansas City, Mo.
opportunity to meet prospective students and evaluate their qualifications             Certain courses may only be offered in a distance education format;
and aptitude. Certain programs may also require an interview with the                  therefore, all students must meet the requirements outlined in the “Distance
program director prior to enrollment.                                                  Education/Online” section of this catalog.

Acceptance by the School                                                               In addition to the Entrance Assessment Requirements below, all students
                                                                                       must take an Online Readiness Assessment (ORA) immediately following the
For Dental Assistant, Medical Assistant and Medical Office Administration
                                                                                       first attempt of the Wonderlic. A passing score on the Wonderlic does not
programs, available seats are filled on a first-come-first-served basis once all
                                                                                       preclude the requirement for the applicant to complete the ORA. The ORA is
entrance requirements have been fulfilled.
                                                                                       used for assessing the applicant’s readiness for online coursework and to
For all other programs, once all entrance requirements have been                       identify any obstacles where he or she may need extra support or guidance.
completed, the applicant will be placed on a waitlist.
                                                                                       Entrance Assessment Requirements
Student Orientation                                                                    Prospective students applying for admission who are high school graduates
Prior to beginning classes, all new students attend an orientation program.            or hold a GED must meet the minimum assessment scores as follows:
Orientation facilitates a successful transition into Concorde; therefore,
                                                                                                                                  Wonderlic SLE           HESI A2
attendance for new students is imperative regardless of prior college
                                                                                           Dental Assistant                           8                    N/A
experience. At orientation, students are acquainted with the campus,                       Medical Assistant                          8                    N/A
administrative staff, faculty and their peers. Administrative departments                  Medical Office Administration              8                    N/A
explain ways in which they assist students and clarify students’ rights and                Physical Therapist Assistant               18                    70
responsibilities. In the event a student is unable to attend orientation,                  Respiratory Therapy                        17                    70
Student Affairs will meet with the student during the first week of class to               Surgical Technology AS
                                                                                                                                        17                   65
ensure all relevant information is reviewed with him/her.
                                                                                           Vocational Nursing                           17                   70

Waitlists                                                                              Applicants for all programs may attempt the Wonderlic a total of three times
Concorde limits the number of students who are accepted for admission to               and, when required, the Health Education Systems, Inc. (HESI) A2 entrance
its programs to maintain optimum faculty to student ratios and ensure                  assessment a total of two times. If the minimum score is not met, the
appropriate clinical opportunity for all students. Once all applicants are             applicant must wait six (6) months before retesting.
processed, those placed on the waitlist will be ranked using a rubric. The
rubric is a points-based assessment, with points awarded based on applicant            All previously completed HESI assessments from Concorde or another
success in the following components: Online Readiness Assessment, clinical             institution will be accepted at Concorde’s approved acceptable minimum
entrance assessment, interview with department personnel, and financial                scores if completed within two years of enrollment. In addition,
readiness.                                                                             assessments from other institutions must not have been taken within 30
                                                                                       days of enrollment.
Alternates
                                                                                       The Wonderlic SLE requirement may be waived upon receipt of
Depending on circumstances, students may be conditionally accepted into
                                                                                       documentation of any of the following:
certain programs as an Alternate Student. Alternates are chosen based on the
rank order of the waitlist. Waitlist applicants selected as an alternate must
                                                                                       •      SAT score of 1000 or above achieved within five years of the date of
attend orientation and all classes scheduled in the first seven calendar days.
                                                                                              application to Concorde.
Alternates are subject to the requirements of the school catalog, including
                                                                                       •      ACT score of 19 or above achieved within five years of the date of
attendance, behavior, dress code, and classroom assignments.
                                                                                              application to Concorde.
Should space become available within the seven days, alternates have the               •      All applicants, including reentry students and former graduates, are
opportunity to be accepted as regular students. If not formally accepted as                   exempt from Wonderlic SLE testing if they can provide official proof of
regular students during the seven days, alternates will not be able to attend                 earning an Associate’s or higher degree that was taught in the English
further classes. If not accepted as regular students, alternates will not incur               language. Applicants will still be required to take the ORA and HESI
any tuition charges. Alternates may be charged for books and equipment not                    if applicable.
returned in accordance with the requirements of the school catalog and the             •      Official proof of successfully passing the Wonderlic SLE within the last
Enrollment Agreement. Alternates not accepted as regular students have the                    two years at the current required score.
option of transferring their enrollment to a future start date or canceling it.

                                                                                       Clinical Programs
Retesting for Waitlist Students                                                        Prospective clinical students will sit for the Wonderlic SLE. Prospective
Prospective students who are placed on a waitlist for any program may                  students applying for clinical programs that lead to board exams and/or
retest for a higher score at their own expense. Contact the Director of                licensure who meet the initial Wonderlic SLE acceptable minimum score will
Admissions for further information.                                                    be required to take the HESI. Candidates for these programs must achieve
                                                                                       the minimum composite score to move forward in the admissions process.
Distance Education
                                                                                       Those meeting the Wonderlic SLE minimum score requirement and HESI
Currently, the school offers General Education classes and certain core
                                                                                       minimum score requirement will be placed on a waitlist, if applicable. The list
classes through online delivery. The online courses are offered through a

                      2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

                                                                                   8
will be sorted high to low based on the current waitlist criteria. Students will       student’s financial status, financial aid eligibility (when applicable),
be selected from the waitlist and notified at least two weeks to the start of          completion of enrollment agreement, collection and review of official
the program.                                                                           transcripts, as well as prior academic performance and any other
                                                                                       documentation required by the program the student is reentering. Students
Core Programs                                                                          may be required to demonstrate skill competency prior to readmission.
                                                                                       Readmission is contingent upon space availability and requires final approval
Prospective students will be allowed to attempt the Wonderlic SLE three
                                                                                       of the Campus President. Returning students will be enrolled into the
times in a six-month period for a total of three attempts. All students who
                                                                                       program curriculum in place at time of reentry; exceptions may apply for
meet the initial Wonderlic SLE acceptable minimum score will be eligible for
                                                                                       students who are withdrawn in good standing. Students who are dismissed
enrollment. After two unsuccessful attempts on the Wonderlic SLE, the
                                                                                       from the program are not eligible for readmission. Under certain conditions,
student may attempt a third time, but this may not be on the same day, in a
                                                                                       students may be required to complete and pass a drug screening, at their
six-month period. All students who subsequently meet the acceptable
                                                                                       expense, prior to readmission as outlined in the Drug Screening section of
minimum score will be eligible for enrollment.
                                                                                       this catalog.

Program-Specific Selective                                                             Criminal Background Check
Admissions Criteria                                                                    It is Concorde’s policy to ensure that enrolling students are aware of the
In addition to meeting the General Admissions Requirements, applicants to              potential effect and consequences of past criminal behaviors.
the following programs must also meet the following selective criteria.                Externship/clinical sites, employers or state/national licensing agencies have
                                                                                       requirements that could prevent a student from completing the program or
Physical Therapist Assistant                                                           finding employment in his/her chosen field. Consent to perform a criminal
The Physical Therapist Assistant program requires a criminal background                background check must be completed and received as part of the admissions
check and an interview with the Program Director for admission. See the                process. Results will be evaluated immediately upon receipt, but no later
“Criminal Background Check” section in this catalog for details. The Program           than the add/drop period. Convictions, guilty pleas or nolo contendere pleas
Director interview takes into consideration previous academic performance,             for certain drug-related, fraud-based, or other serious crimes will disqualify a
healthcare experience, and overall professional presentation. The outcome              prospective student from remaining actively enrolled: s/he will be
of the Program Director interview is considered in ranking applicants.                 unregistered from all courses and the Institution without incurring academic
                                                                                       or financial penalty. A listing of the specific offenses that are considered can
                                                                                       be obtained from the Institution.
Respiratory Therapy
The Respiratory Therapy program requires a criminal background check and               If a potential applicant believes that the results of the background check are
an interview with the Program Director for admission. See the “Criminal                incorrect, the Institution will provide the student with the contact
Background Check” section in this catalog for details. The Program Director            information to appeal the Institution’s decision. However, the application
interview takes into consideration previous academic performance,                      process will not move forward until the appeal is complete, and the student
healthcare experience, and overall professional presentation. The outcome              may need to reapply for a future class if the appeal is accepted.
of the Program Director interview is considered in ranking applicants.
                                                                                       Many states, employers, and agencies impose restrictions on the
Surgical Technology                                                                    employment, registration, licensure, or certification of workers with certain
The Surgical Technology program requires a criminal background check and               criminal convictions. Facilities and institutions that accept Concorde students
an interview with the Program Director for admission. See the “Criminal                for clinical rotation and/or externships, as well as potential employers, may
Background Check” section in this catalog for details. The Program Director            require an additional criminal and/or personal background check and may
interview takes into consideration previous academic performance,                      reject a student based on criteria different from those applied to the student
healthcare experience, and overall professional presentation. The outcome              during the enrollment process.
of the Program Director interview is considered in ranking applicants.
                                                                                       Additionally, some agencies and employers may require candidates to submit
Vocational Nursing                                                                     to a drug screening test. Students with criminal records that include felonies
                                                                                       or misdemeanors (including those that are drug-related) or personal
The Vocational Nursing program requires a criminal background check and an
                                                                                       background issues such as bankruptcy might not be accepted by these
interview with the Program Director for admission. See the “Criminal
                                                                                       agencies for clinical assignments, externship or employment following
Background Check” section in this catalog for details. The Program Director
                                                                                       completion of the program. Employment and externship decisions are
interview takes into consideration previous academic performance,
                                                                                       outside the control of the Institution.
healthcare experience, and overall professional presentation. The outcome
of the Program Director interview is considered in ranking applicants.
                                                                                       Concorde cannot guarantee clinical rotation and/or externship placements
                                                                                       for individuals with criminal, drug-related, or personal background histories
Readmission                                                                            that preclude them from working in a professional setting.
Effective: 06/19/2020
                                                                                       Applicants who have questions regarding how these issues may affect their
It is Concorde’s policy to encourage previously withdrawn students to return           clinical/externship placement or potential future employment should discuss
to school to complete their education.                                                 this matter with a school official prior to beginning their program.

Students must meet all entrance requirements in place at the time of
readmission. The reentry process requires review and approval of the

                      2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

                                                                                   9
Drug Screening                                                                          and class action waiver, which are defined as
Effective: 06/19/2020                                                                   follows:
Externship and clinical facilities may require the school to follow drug-               Arbitration, a form of alternative dispute
screening requirements including unannounced screening prior to working
                                                                                        resolution, is a way to resolve disputes outside the
with patients. Concorde reserves the right to conduct random drug screening
at anytime throughout the program. Drug Screening results are confidential,             courts. The dispute will be decided by one or more
and are evaluated on a pass/fail basis. Students failing the screening will
                                                                                        persons (the 'arbitrators', 'arbiters' or 'arbitral
immediately be withdrawn from the school. A student may request a retest
at his or her own expense if s/he believes the screening resulted in a false            tribunal'), which renders the 'arbitration award'. An
positive. The rescreening must consist of an observed urine test within 24
                                                                                        arbitration award is legally binding on both sides
hours at a facility directed by Concorde. If the retest is negative, the student
may continue in school. If the results of the retest are diluted, adulterated,          and enforceable in the courts. A pre-dispute
and/or substituted readings will be considered “flagged” and will be
                                                                                        arbitration agreement requires a person to obtain
considered a failed test.
                                                                                        relief through arbitration instead of seeking relief
A student withdrawn for a failed drug screening has one opportunity to be
eligible to apply for readmission into the school and program of study under
                                                                                        through litigation in the courts.
the following conditions: Prior to readmission, a drug screening must be                A class action waiver prevents an individual from
taken at the direction of the school and paid for by the student. If the drug
screening is negative and the student meets all conditions of the
                                                                                        bringing or participating in a class action. A class
Readmission section of this catalog then the student will be approved to re-            action, also known as a class action lawsuit, class
enter into the school and program. If the drug screening is positive, the
student will be prohibited from reentering the school and program at any
                                                                                        suit, or representative action, is a type of lawsuit
time in the future. Any subsequent violation of the drug policy after                   where one of the parties is a group of people who
readmission will result in immediate dismissal.
                                                                                        are represented collectively by a member of that
Students should be advised that Concorde is governed by federal law in                  group.
matters regarding the possession and use of controlled or illegal substances.
As referenced in the Drug & Alcohol Abuse Policy outlined in this catalog, the
                                                                                        In addition, the school cannot require that the
possession or use of amphetamines, cocaine, marijuana, opiates, and                     borrower participate in arbitration, nor in any
phencyclidine are illegal under federal law.
                                                                                        internal dispute resolution process, prior to the
The possession or use of marijuana is illegal under federal law,                        borrower’s filing of a defense to repayment claim
notwithstanding the provisions of the Compassionate Use Act (California
Health & Safety Code 11362.5). A physician’s recommendation under that                  with the U.S. Department of Education under 34
Act has no legal effect under federal law, and a positive drug test result for          C.F.R. § 685.206(e); the school cannot in any way
metabolites of marijuana will result in a student’s dismissal from school.
                                                                                        require that a student limit, waive, or relinquish
Additionally, clinical sites may require drug testing as a condition of
                                                                                        their ability to pursue filing a borrower defense
participation. Concorde does not accommodate student requests to be
exempt from placement at clinical/extern sites that require drug testing.               claim with the U.S. Department of Education under
                                                                                        34 C.F.R. § 685.206(e); and, if any arbitration is
If a student has a prescription for a controlled substance, with the exception
of any recommendation for marijuana under the Compassionate Use Act, he                 ultimately undertaken pursuant to a pre-dispute
or she should provide proof of this to Concorde within 7 calendar days of
                                                                                        arbitration agreement, the period of that
self-disclosure or immediately following a failed drug test result. The said
documentation should include written verification of controlled substance               arbitration tolls the limitations period for filing a
prescription from the student’s physician. Concorde reserves the right to
                                                                                        borrower defense to repayment application or
verify documentation upon student’s authorization. Students should be
advised that Concorde is governed by federal law in matters regarding the               claim with the U.S. Department of Education under
possession and use of controlled or illegal substances.
                                                                                        34 C.F.R. § 685.206(e)(6)(ii).
Disclosure Concerning Arbitration and                                                   Articulation Partnerships for
Class Action Waiver
Effective: 07/06/2020                                                                   Concorde – California
                                                                                        Concorde is proud to partner with a growing list of other institutions of
                                                                                        higher education. Articulation partners allow students to continue pursuing
As part of your enrollment at the school, you are
                                                                                        their education by transferring credits earned at Concorde. Transfer of credit
being required to sign an arbitration agreement                                         and program availability varies by each articulation partner.

                      2020-2021 North Hollywood Catalog | Publication Date: December 23, 2020 | Effective July 1, 2020 through June 30, 2021

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