SKI RESORTS & DESTINATIONS - Axess AG
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1
SKI RESORTS
& DESTINATIONS
ENGLISH
Hello! We are Axess.
3
Axess AG
Axess
We enhance customer experience
We offer intelligent and innovative a single system. Axess is a full-ser- future. A wide range of third-party
ticketing and access management vice partner in all these areas. Our products can also be integrated.
solututions for mountain railways central datacenter makes it possible At Axess, we make everything our-
and ski resorts. Ticket sales, auto- to integrate as many products or selves. Our software and hardware
mated data management, store features as are needed. No matter is developed at our company head-
cash registers and stock manage- whether it’s a family skiing resort quarters in Anif and produced at
ment, F&B, online sales, reservati- or a large mountain resort. Axess’ our own factory in Innsbruck. Our
ons, CRM and admission monitoring modular system also makes it pos- tickets and access solutions all are
can be operated and managed in sible to add updated features in the “made in Austria”.
HQ
Branch Offices
Axess AG
Salzburg Headquarters / Austria Partner
Innsbruck Factory
Axess West
Sweden
Finland
Russia
Czech Republic South Korea
Denmark
Japan
Ski Headquarters
North America France
Spain
Mexico Italy Headquarters
Croatia China
Events Headquarters
North America Kazakhstan
Romania
Bulgaria
Slovenia Turkey
Chile
Australia
New Zealand
4
Worldwide
on snow.
Germany
Canada Alpen Plus
Les Sommets QC Skiwelt Schöneck
Big White BC Oberaudorf
Winsport Calgary AB Predigstuhlbahn
Station Mt. Tremblant QC Jennerbahn
France
Chamonix – Les
Houches
La Plagne Paradiski
Les Arcs Paradiski
N‘PY
Les Portes du Soleil
Grand Massif
Pra Loup–Val d‘Allos
Montgenèvre
Valberg
Sancy Massif
USA
Mammoth Mountain CA
Big Sky Resort, MT Spain/Andorra
Deer Valley, UT La Molina
Alta UT Vall de Nuria
Snowbird UT Espot
Solitude UT Vallter 2000
Killington VT Sierra Nevada
Sugarbush VT Boi Taull
Jay Peak VT
Blue Mountain PA
Switzerland
St. Moritz
Engelberg
Flims Laax
Chile
Jungfraubahnen
Valle Nevado
Stoosbahnen
La Parva
Corralco
Argentina
Ushuaia
Cerro Castor
5
Axess
Austria Kazakhstan
Ski Arlberg Chimbulak
Montafon Kok Tobe
Nordkette
Russia
Patscherkofel
Golden Valley
Seefeld
Red Lake
Ohta Park
Scandinavia Yukki Park
Are, Trysil Big Wood
Funäsdalen
Himos, Sappee Japan
Hafjell/Kvitfjell Appi Kogen
Geilo Dynaland / Takasu Snow Park
Narvikfjellet Sälen Rusutsu
Alts Bandai
Tomamu
Washigatake
Kiroro
Lotte Arai
Bulgaria
Pamporovo
Chepelare
Panichishte
Romania
Sinaia
Vulcan Straja
Voineasa
China
Turkey Beidahu
Kartalkaya Vanke Lake Songhua
Palandöken Genting Resort Secret Garden
Sarıkamış Thaiwoo
Cuiyunshan Galaxy
Slovenia
Kranjska Gora
Vogel
Italy New Zealand
Dolomiti Superski Mt Ruapehu
Sestriere Mt Hutt, Coronet Peak & The Remarkables
Valmalenco Cardrona
Madesimo Treble Cone
Paganella
6
7
Contents
Axess
Seite
Software Solutions 9
Hardware Systems 24
Smart Cards 44
Data Management 50
Services 54
Smart Software by Axess Axess’ innovative software solutions tion and customer loyalty programs erations. No matter which solution make access systems even smarter. are part of a complete solution for a you choose, you’re always on the From standardized interfaces to resort and thus offer the possibility safe side with Axess’ intelligent CRM solutions. Customer registra- for better, customer-oriented op- software.
Software Solutions
10
Axess Web Ticketing Program (WTP)
Webshop solutions for smart e-commerce
Buying tickets in a line-free and a voucher after purchasing a ticket to set up external sales points with
convenient fashion over the internet in the web store. This can be ex- very little effort. With the B2B web
is more popular than ever. No-body changed for a ski ticket quickly and store, B2B customers are supported
wants to wait in long, stressful lines, easily at a cash register, the Axess in offering their guests the best ser-
which are a strain both on cus- TICKET KIOSK 600 or the Axess vice. Guests can thus start their day
tomers and staff. The Axess Web PICK UP BOX 600. Regular guests in a relaxed fashion and get straight
Ticketing Program (WTP) supports who have an Axess Smart Card from their hotel to the slopes. This
ski resorts with a modern online with a WTP number can recharge ensures satisfied guests for the long
ticketing system. Both for the B2C it as often as they like via the web term who always love coming back,
and the B2B sectors. Guests receive store. Axess WTP Sales also helps and enjoying many relaxed ski days.
Smart Card Pickup (Axess PICK UP BOX 600/ TICKET KIOSK 600)
Buy voucher/code in With voucher/code to the Axess Access
the web store TICKET KIOSK 600 or to the
PICK UP BOX 600
Top up smart card
Top up an already existing Smart Card Access
with WTP number in the web store
Print@home tickets / smart card barcode phone
Print out your ticket at home in advance Scan ticket at the gate and guests gets access to
or save it on your smartphone the ski resort11
Interfaces
Uncomplicated integration of third-party systems
DCI4ExternalPOS DCI4WTP
Software Solutions
The DCI4ExternalPOS interface The DCI4WTP interface enables
guarantees that all information external sales channels to generate
required for ticket generation is authorizations for the creation of
fed into the external POS system. barcodes or QR codes. This func-
AX-Coding enables the external tion is used exclusively for the
POS system to encode the smart production of bar code tickets. A
cards via the installed Axess classic application is, for example,
SMART PRINTER 600 or the Axess the creation of tickets for single
SMART PAD 600. mountain trips during summer
operations.
Axess
DCI4FinancialAccounting DATACENTER DCI4CRM
All transactions are posted to an Via the DCI4CRM interface, data
external financial system via the collected by the Axess system can
DCI4FinancialAccounting inter- be exported to external CRM pro-
face. Thus, the generation of deli- grams and analyzed.
very notes or the dunning process
can be based on data from the
Axess system.12
Axess RESORT SOLUTIONS
All ski resort areas in one system
Axess offers a variety of solutions administrative workload, success-
for almost all areas of ski resorts fully supports the management
and mountain railways. The functio- team in making business decisions,
Features
nality of all our products is based and helps to keep the personnel › All offers and services of the ski
on the latest technologies. Our structure lean. The full service pa- area/resort can be operated on
solutions are refined every day and ckage consisting of ticket booking, one platform
thus form the basis of our success. parking, ski rental, locker, F&B solu-
Axess RESORT SOLUTIONS offer tion, prepaid ticket function, store › Customer accounts
smart solutions for optimal ski re- management, dynamic pricing and › Central datacenter
sort management by integrating ski instructors offer operators a
the services of external providers. perfect solution. › Intuitive user interface
All-in-one management reduces the › CRM applications integrated
› Partner companies can be
integrated
› Design along the same lines as
the corporate identity
› Individually configurable
reporting
› Data protection compliant
DCI4FINANCIAL ACCOUNTING RESORT.GROUPS
› Create invoices In the Group Management Tool, a travel
group’s personal data is already recor-
› Settle delivery note sales at
ded by the tour operator. This benefits
end of month collectively
everyone. The tour operator from better
› Settle delivery notes conditions and the cashiers on site from
› Can be fully integrated into CLICS easier guest processing.
› Thanks to its layout editor and
template selection, this invoicing tool
offers maximum flexibility
DIRECT TO LIFT (DTL) REVENUE SHARING.FREQUENCY
BASED
Straight to the lift! The advantage: Being
able to arrive on the slopes and start to › Simple billing according to a predefi-
ski without ever having to queue or buy ned key
tickets on site. With DTL, it’s easy to re-
› Frequency charging: Billing according
charge your ski pass every time. Billing is
to number of trips
done automatically, according to actual
ski pass use, via credit card. › Time charging: Billing according to
length of stay13
RESORT.CHARGE FLEX DAYS
Axess RESORT.CHARGE transforms your Axess FLEX DAYS offer families or
ski ticket into a digital wallet with which groups of friends the greatest possible
you can pay conveniently and securely. flexibility at the best price. Each family
Smart payments at a ski resort can be or group member is created and linked
made either by simply opening an account to FLEX DAYS. Immediately, access to
and paying the balance at the cash register the allocation already paid previously is
Software Solutions
or by depositing a credit card in the possible for every recorded member. All
customer account. The deposited amount FLEX DAYS users can use the allocation
is posted centrally in the DATACENTER to individually. Adding or removing group
the appropriate account. The account can members is possible at any time at a
be extended by members at any time and point of sale.
can also be used for payment in the online
store.
RESORT.RENTAL RESORT.LESSONS
The RESORT.RENTAL solution enables Axess RESORT.LESSONS offers simple
a fast and smooth rental process. The ski school integration. When a booking
administration of customer data, inventory is made, the time management system
and billing are all done in one system. suggests available time slots to guaran-
Guest registration and equipment reser- tee perfect ski instructor utilization.
vation is done online or in the store. Guests can communicate directly with
the ski instructor via smartphone. Repor-
ting and billing also runs via the system.
RESORT.F&B RESORT.LOCKER
Axess RESORT.F&B can be individually The Axess RESORT.LOCKER solution
configured and adapted to the needs enables easy locker management integ-
of a business or resort. In this way, this ration. The booking, billing and administ-
smart solution can be used from kiosks to ration of the lockers is done centrally and
restaurants. With the Axess HANDHELDS, at a glance. The authorizations for the
ringing up at the cash register becomes lockers can be booked directly on your
child’s play and saves a lot of time. ski ticket, making it the key to the lockers
The creation of formulas in Axess RE- at the same time.
SORT.F&B MANAGER enables product
management that matches stock levels
and facilitates reordering and inventory.
SMART PRICING SMART RETAIL
Axess SMART PRICING is one of the Axess SMART.RETAIL enables store
most effective tools for increasing sales integration in the ski resort. Items can be
and optimizing revenue. Changing guest created and invoiced via the POS
and consumer behavior offers the system. Inventories and reporting also
opportunity to boost ticket sales using run via the central database.
dynamic pricing – in order to increase
turnover and make optimum use of the
ski resort as a result.14
Axess CONNECT
Combines the interests of guest and ski resort
With Axess CONNECT, ski resort not directly or indirectly connected and social media – CONNECT
operators have a marketing tool to to digital technologies. It’s the same brings these features to everyone.
communicate with their guests. For with ski resorts. Digital tools have In the process you get an individu-
people today, their information cen- become indispensable at ski re- ally configurable complete package
ter is their smartphone and there’s sorts. From ticket ordering and – not just interfaces to external
hardly any area of daily life that is information supply to gamification solutions.
Axess CONNECT.APP
The interface to your guests
Skiers receive all the information the operators of a ski resort to mer-
they need about a ski resort via the chandise their products efficiently
Axess CONNECT.APP. Thus, the and communicate directly with their
Features
weather, food & drink highlights, guests. By networking customer › Weather
events, offers and ticket information profiles with various offers, guests
can be called up on one’s smart- can create individual leisure pro- › Ticket store
phone. But the app user can also grams tailored to their personal › Ski run maps
interact directly: to buy tickets, preferences. Push notifications
book offers or share their experien- allow direct and very individualized › Lift status indication
ce on social media channels. This communication. › Event calendar and offers
opens up new opportunities for
› Social media
› Food and drink offers
› Hotel guide, shopping guide
+ Mobile in-app ticket store
Mobile tickets (QR code,
voucher) and ticket reload
using a WTP number
Events & social media
+
Restaurants, bars, events
and offers in the ski resort
Ski resort info service +
Weather, ski runs, lifts
and geo information15
Axess CONNECT.CRM
Tailor-made communication
Axess CONNECT.CRM makes a the best possible service. Querying
systematic structuring of customer time periods, purchasing behavior
Features
Software Solutions
relationships possible and helps to and specific personal data takes pla-
improve interaction with guests. ce centrally. After reporting, news › Central data acquisition
can be sent directly to guests via
The data is recorded centrally in the SMS or email with the integrated, › Personalized customer account
Axess DATACENTER. Here, a guest’s user-friendly newsletter tool. In ad- › Data protection compliant
personal data is managed in a cus- dition to newsletter marketing,
tomer account and can be used for Axess CONNECT.CRM also offers › Filter for specific queries
marketing activities. As an operator, customer retention via gamification. › Individual reports
CONNECT.CRM helps you to get to Here, a levelbased success system
know the needs of your customers is used, which promotes interaction › Intuitive user interface
even better and is thus able to offer with guests. › Push messages via SMS
› Newsletter dispatch via email
› Design can be customized to
corporate identity
+ Personalized customer account
Collection of all relevant
personal data
News dispatch
+
Via email or SMS16
Axess FLEX DAYS
Flexible skiing fun for the whole family
Axess FLEX DAYS offer families or paid previously is possible for every a point-of-sale, where you will also
groups of friends the greatest pos- recorded member. All FLEX DAYS find a simple overview of the tickets
sible flexibility at the best price. users can use their allocation indi- already used. Additional skiing days
Each family or group member can vidually. Often this is also available can be added to your allocation at
be created and linked to FLEX at more favorable terms and con- any time.
DAYS individually. Immediately, ditions. Adding or removing group
access to the allocation already members is possible at any time at
Features
› Special tariff for allocations
› Flexible allocation use
during the season
› Booking of ski days to the
existing allocation
› Add or remove family/group
members
› Manual reduction of the
allocation possible
› Overview of ticket history
and usage
Axess SMART PRICING
Dynamic pricing strategy
Axess SMART PRICING is one of ensure higher customer satisfac-
the most effective tools for increa- tion, as a better price-performance
Features
sing sales and optimizing revenues. ratio can be offered. Prices are cle-
Already at the beginning of the sea- arly displayed in a calendar preview › Revenue optimization
son, this software enables a good and can be readjusted manually
› Price categories are synchronized
forecast to be made for the follo- by the operators on site in case
with the desired sales channels
wing months. A special feature is of unexpected developments.
that the system carries out a target Axess SMART PRICING is a very › Flexible and manual adjustment
vs actual calculation every day and effective tool for increasing sales. of prices possible
adapts the price if necessary. This The algorithm takes into account
› Increase in online sales and
check ensures on the one hand that all of the important data, such as
collection of customer data
the desired revenue target can be historical data from the previous
achieved at the end of the season season, vacation dates and weather › Early-bird discount for
and on the other that a reduction in forecasts for the following week, rapid cash flow
prices is still possible in the event and automatically generates an
› Simple definition of discounts
of worsening conditions. These adjusted ticket price.
and sales promotions
dynamic price models thus also17
Axess RESORT.F&B
An integrated solution for restaurants, kiosks & stores
Axess RESORT.F&B is the optimally cordingly. The software complies management, master data main-
integrated solution for ordering and with the tax regulations of the tenance, the creation of receipt
Software Solutions
goods management for restaurants, finance authorities. In the event of areas and warehouse evaluation are
kiosks and stores. RESORT.F&B changes in tax law, RESORT.F&B managed centrally in RESORT.F&B
can be individually configured and can be updated with just a few MANAGER. Reports can also be
adapted to a business’s needs ac- clicks. Report evaluations, order sent automatically by email.
Axess
DATACENTER
(Merchandise management,
administration, reporting)
F&B Cube
Software Lösungen
POS F&B HANDHELDS F&B
(Bar/kitchen) (Operation)
Axess SMART RETAIL
Shopping in the store made easy
Axess SMART.RETAIL enables the
integration of store items into the
POS system. Souvenirs, snacks or
other products can be added to
the POS system. Everything can be
monitored and managed via the
system in the database. A hierarchy
can be defined via the warehouse
and always guarantees an easily
readable overview.18
Axess RESORT.LOCKER
Integrated ski depot increases guest comfort
Guests don’t want to lug their ski helmets, ski boots and other per- SERVICE PANEL, authorizations
equipment from their accommoda- sonal items safe and dry. The pre- can be extended to other people,
tion to the lift every day. Therefore, heated equipment can be collected or removed again. For locker ma-
a personal locker can be booked at again every day. The ticket also nagement and analysis, operators
the same time a ticket is purchased. functions as a locker key. At the have a variety of tools at their
The locker keeps skis, ski poles, cash register, or directly at the disposal.
BUYING MANAGING USE
Visitors buy and pay for a ticket on- The locker can be managed by the Your ticket is your key to the locker.
line or at the Axess SMART POS and operator with the RESORT.LOCKER With it, the locker can be opened or
then receive it directly at the cash MANAGER PRO or PURE. Guests closed.
register or print it out at the Axess also have the option of changing
PICK UP BOX 600. settings on the SERVICE PANEL
themselves.
SMART POS Online
Ticket
PICK UP BOX 600
All stations are
linked via the
Axess RESORT CUBE
RESORT.LOCKER RESORT.LOCKER
SERVICE PANEL MANAGER PRO/
PURE
Locker
ENJOY
THE DAY19
Axess
RESORT.LOCKER PRO Features
Enables you to book and modify locker authorizations
quickly. This software is fully integrated into the Axess › Booking online, via Axess
RESORT system and enables locker management at the CONNECT.APP, Axess SMART
Axess SMART POS. POS, a stand-alone system or
online.
Software Solutions
› Book lockers
Axess
› Add more users
RESORT.LOCKER PURE
Using Axess RESORT.LOCKER PURE, the lockers for visitors › Change the locker
on external systems can easily be managed. This stand-alone
› Central configuration
product enables integration for hotel receptions, rental
or other locations. › Login via web browser
› Offline operation without
restrictions
Axess
› Online locker monitoring
RESORT.LOCKER SERVICE PANEL
Using the Axess RESORT.LOCKER SERVICE PANEL ,
a visitor can perform functions independently e.g. display
a locker, assign authorization for additional guests, or
change the locker.20
Axess RESORT.RENTAL
Rental equipment quickly and conveniently
Axess RESORT.RENTAL is the fle- nistration and the recording and equipment rental, RESORT.REN-
xible solution for sports equipment processing of rental orders is done TAL also offers the possibility of
rental. It gets top marks for its mo- centrally and offers process opti- integrating the retail sales of store
dular concept, is part of the Axess mization for individual and group products. These can be added and
RESORT SOLUTIONS family and rental. Guests have the option of paid for either at the Axess SMART
can be adapted to the needs of a assembling their desired equip- POS or directly at the TECH DESK.
business. Consistent data acquisiti- ment in the web store’s self-service, Extensive evaluation, statistics and
on in the Axess DATACENTER ena- at the RESORT.RENTAL CHECK IN clear lists of sales relieve your ope-
bles a fast rental process as well as PANEL or with the store consultant rational management. And you’ve
a secure and standardized service. directly at the RESORT.RENTAL always got all the figures on hand
Rental customers receive great TECH DESK. Guests receive their with just a few clicks.
support and benefit from a fast and booked equipment quickly and
simple procedure. Guest data admi- conveniently. In addition to sports
Guests check in and reserve their equipment via the
RESORT.RENTAL CHECK IN PANEL or online
PAY FIRST PAY LAST PAY AFTER
The equipment is
prepared and is
All stations are ready for collec-
linked via tion
SMART RESORT.RENTAL RESORT.RENTAL
the Axess POS TECH DESK TECH DESK
RESORT
CUBE
The guest uses the
equipment on the
slopes
RESORT.RENTAL SMART ENJOY
TECH DESK POS THE DAY
The equipment is
paid for here
ENJOY ENJOY SMART
THE DAY THE DAY POS21
RESORT.RENTAL CHECK IN PANEL
Features
With the Axess RESORT.RENTAL Thus the registration process is
CHECK IN PANEL , a digital self-ser- rapidly shortened and all customer › Rental with issuing,
vice is available which stores all data is already available for exchange and return
guest data and requests in advance. further services.
› Cash register function
with touch screen
Software Solutions
› Integration of “Head BYS”
› Group management for
families and groups
› Optional: secure
document capture via ID
reader
› Interface solutions for
third party suppliers
› Offline mode with no
restrictions
› Extensive evaluations and
statistics
› Clearly arranged turnover
and payment list as well as
bill search
SMART POS RESORT.RENTAL RESORT.RENTAL
TECH DESK MOBILE
Axess SMART POS is the perfect The Axess RESORT.RENTAL TECH With Axess’ HANDHELDS , you
POS system for RESORT.RENTAL DESK contains all RESORT.RENTAL have an overview of all available
and guarantees extremely fast ticket CHECK IN PANEL data in real time. and assigned goods. Skis, ski poles,
issuing combined with a ski ticket This allows technicians to prepare ski boots etc. can be exchanged
and locker. The SMART POS without any hassle. It’s just as easy
the equipment extremely rapidly.
TOUCH even makes the sales outlet to organize all the other products in
The processing of materials to be
mobile. the store via this mobile device.
exchanged or returned also takes
place here.22
Axess RESORT.LESSONS
The ski school management of the future
Axess RESORT.LESSONS offers king, guests receive a confirmation
easy ski school integration into the email. The operator has the option
Axess RESORT SOLUTIONS family. of managing the ski instructor ma- Features
Its convenient time management nagement directly from RESORT.
suggests free time slots during the LESSONS. This includes reserva- › Optimal utilization of ski
booking process and shows the sta- tions, billing and assessment ran- instructors through effec-
tus of available ski instructors. Ski kings, among other things. In ad- tive timeslot management
instructor or ski course bookings dition, for private ski lessons there › Simple group booking via
may be made by guests at an Axess is the option of communicating with .csv import possible
SMART POS on site or online. With ski instructors via the instant mess-
just a few clicks, you can choose aging function and providing them › Reporting on the ski les-
and book your personal ski lesson. with all the information relevant to son capacity
After completing their online boo- the guest. › Customer feedback
function
› Push notifications for
instructors23
Axess RESORT.CHARGE
The smart prepaid card with added value
Axess RESORT.CHARGE offers ding them to your account. An over-
guests the option of paying quickly view of transactions takes place
Features
Software Solutions
and cashlessly in your ski resort. after login. The connection of pay-
The amount is not booked directly ment providers and third party POS › Credit balance deposited
to the card, but is deposited in the systems is done via an interface. If in user account
guest‘s customer account. Rechar- a ticket is lost, the account can be
ging is possible at an Axess SMART blocked and the money deposited › Use by several people possible
POS or online with the ski ticket’s is thus protected. e.g. family members, friends
WTP number. Multiple users, such › Easy recharging via
as friends or family members, can SMART POS or online
also use RESORT.CHARGE by ad-
› Account consolidation
and splitting possible
› Specific reporting
+ Balance
immediately visible +
after login to
the guest
+ Personal customer account
Is linked to the WTP
number of the ticket
Gift card & voucher
With personal messageSmart hardware by Axess Thanks to their modular construc- another and can easily be expanded configuration and CRM data. More tion design, our innovative ticke- at any time in the future. At Axess, than 220 million RFID cards are in ting, POS and access solutions can everything is produced in-house, use worldwide. More than 2.5 bil- be precisely tailored to meet your from access tickets from our own lion transactions are conducted via individual needs. All Axess pro- production to the appropriate soft- Axess systems all over the world. ducts can be combined with one ware for collecting and managing
Hardware Systems
Orange Guides The Logic of ORANGE Orange is both the main color of This makes it immediately recogni- for reading the ticket. At the scan- Axess and the color of our Orange zable in what position, for instance, ner, Orange is used to visualize the Guide. Their color coding system the ticket must be held in order to spot at which the ticket must be unmistakably identifies all points be recognized. The portion marked held in order to be optimally recog- with which the guest has to interact. orange shows the optimal position nized.
Hardware Systems
28
Axess SMART POS
The powerful POS system
An efficient and stable cash register easily. The easy-to-read customer
system is extremely important display gives visitors an overview of
when welcoming high numbers of charges and other details. With the
Features
visitors. The Axess SMART POS connected camera, photos can be › Individual positioning of keys
makes your life easier in this regard taken for personalized tickets, thus
thanks to its rapid ticket issuing preventing them from being pas- › Several key levels (tickets, articles,
capability and secure, efficient pay- sed on to third parties. The receipt packages etc.)
ment management procedures. A printer is also able to print tickets › Color specifications and grou-
touch screen also enables the sys- and receipts with a barcode. pings (by frequency or event)
tem to be operated intuitively and
› Rapid ticket production using
up to four Axess SMART 600
Axess printers.
SMART PRINTER 600
All printers offer read and write › Reports on the voucher printer
functions
› Gift vouchers
Camera › Online and offline operation
High-resolution, (local database)
for personalized
tickets including visitor
photos
Touch screen
Customer display
Intuitive operation
Can also be used
as advertising
space
+
Sales slip printer
Can also be used
+
Axess HANDHELDS for printing
Various models of mobile barcode tickets
cash registers featuring
intuitive operation
+ are available Mobile printer
Simple and wireless
issuing of tickets29
Hardware Systems
Axess SMART PRINTER 600
Delivers top performance: the printer for your POS
The Axess SMART PRINTER 600 tickets or RFID cards, the SMART
really speeds things up for you − PRINTER 600 has a compact all-
producing a ticket in only seconds. in-one solution. Users are able to
Features
Because the SMART PRINTER 600 switch to new card types easily and › Reading and writing of smart
prints, deletes, codes and reads rapidly. Details such as its integra- cards and barcode tickets
tickets of all common ISO standards ted ticket collection drawer and its
in just one step. Issue everything status LED help ensure an efficient › Direct thermal printing
using one device: whether barcode work process. › Recycling of paperboard and
plastic cards
› Ticket standards – ISO 15693
Ticket feed LAN interface and ISO 14443
Automatically via ticket Uses existing
magazine or manually via network technology for › LAN interface
ticket input/output slot communication › Integrated collection drawer
› for tickets
Thermal printhead
Lowerable by motor
Thermal printhead with
a print resolution Optional
of up to 300 dpi Also available without
ticket magazine
Ticket collection drawer
Practical integration into the device30
Axess SMART PAD 600
Efficient ticket coding
The Axess SMART PAD 600 writes compact multi-talent is a compact
and reads RFID chip cards. It’s a and highly versatile device with an
cost-effective alternative if ticket integrated antenna. This is used
Features
imprinting is not required. The to initialize the card when it is laid › Writing and reading of
Axess SMART PAD 600 is a solu- on the reader and thus facilitates RFID tickets
tion for partner companies such a quick way of working. The sta-
as hotels and other pre-booking tus LED has a traffic light mode to › Antenna, USB, LAN and
offices. It’s also used in the Axess advise about the read and write KEYBOARD WEDGE
RESORT.LOCKER system. The process. › Near Field Communication
(NFC) possible
› ISO 15693
› ISO 14443
Reading and writing
in the data storage of RFID
chip cards in ISO 15693
and ISO 14443
Antenna
With a range of up to 10 cm
Status LED
Shows the current status
in traffic light mode31
Axess PICK UP BOX 600
Prepaid ticket issuing in seconds
Getting a ticket has never been all weather conditions. Thanks to its
easier. Within seconds, the PICK modular design, the PICK UP BOX
UP BOX 600 dispenses the ticket 600 is also easy to maintain and can
Features
previously purchased in the Axess be retrofitted with the latest techni- › Issuing of barcode tickets
CONNECT.APP or in the Axess cal innovations at any time. Multiple or smart cards
WEBSHOP. This makes queuing tickets can be issued simply by
a thing of the past. Mountain or scanning the QR code for a group. › Weatherproof design
ski resort operators benefit from All tickets can then be printed out › Slim fit
satisfied guests and faster ticket with the PICK UP BOX 600. In ad-
issuing, while personnel costs at dition, vouchers for special offers › Intuitive operation ensures
the cash registers are kept lower at can be printed out by connecting smooth self-service.
the same time. Its space-saving and the Axess BADGE BOX 600. For › Individual layout for operating
solid construction makes for easy instance for free drinks, discounts instructions panel
installation and integration on site on services or free souvenirs.
Hardware Systems
as well as for reliable operation in › Screen for marketing
information or advertising
› Remote display maintenance
› Provision of group tickets
› Optional Axess BADGE BOX 600
for special offers or information
Axess SMART SCANNER 600
Scan the order code or voucher and
get your ticket –
quickly and intuitively
Axess SMART PRINTER 600
Issues tickets with a barcode or
smartcards in seconds, tickets for
groups can also be issued32
Axess TICKET KIOSK 600
The smart genius among ticket machines
Multifunctional and interactive: The thus offers fast and practical self-ser-
Axess TICKET KIOSK 600 combines vice for visitors. The 27’’ color dis- Features
smart technology and user-friendli- play, including touch function, provi-
ness, thus creating a new class of des a good overview of information. › Touch screen with ADA mode
ticket machines. It enables tickets The display height on the monitor › Coin module
to be purchased quickly and conve- can be ergonomically adjusted to
› Banknote reader
niently around the clock and relieves achieve ideal positioning. It offers
checkout staff at peak times. The a variety of payment options. The › Optional banknote return function
TICKET KIOSK 600 also allows TICKET KIOSK 600 also has a credit
› Payment via NFC possible
reservations to be issued via on- card function with a country-specific
line reservation. The Axess TICKET terminal and is equipped for the usa- › For indoor and outdoor use
SCANNER 600 reads barcode and ge of NFC solutions. Future versions › Ticket issuing
RFID tickets as well as Print@Home will also offer the return of tickets
› Repayment of deposits
or QR codes on smartphones, and and the repayment of deposits.
› External screen management
Menu navigation
Logical menu navigation
layout from left to right
High-resolution 27‘‘
touch screen display
Intuitive menu navigation
and ADA mode with adaptive
screen and service menu for
maintenance
NFC
Axess TICKET SCANNER 600 Payment via NFC possible
Reads RFID cards in accordance
with ISO 14443 or 15693, as well
as barcodes and QR codes from
mobile devices
Layout
The ticket kiosk
is suitable for indoor and
outdoor use33
Axess HANDHELDS
Mobile cash desks with an intuitive operating system
The various models of the handy nloaded and installed on the device
Axess HANDHELDS are not only via Wi-Fi. Due to their low weight,
particularly robust and weather- the HANDHELDS can be used ef-
Features
proof, but is also equipped with a fortlessly when on the move all day › Intuitive operation removes
high-quality touch screen, including long. They work perfectly with both the need for time-consuming
a color display suitable for use in Wi-Fi and LTE. The HANDHELDS training.
daylight, which allows for a com- can also be used as a ticket inspec-
fortable way of working. An intui- tor or ticket reader, whereby com- › Light, solid and weatherproof
tive operating system removes the fort can be further improved with design
need for extensive training. Auto- an optionally available pistol grip. › Touch screen suitable for all
matic updates are directly dow- lighting conditions
› Mobile checking or issuing of
tickets
Hardware Systems
› Reading 1D/2D barcodes;
optionally chip cards
+ Housing
Lightweight, solid,
according to ISO 14443 and
ISO 15693 as well
weatherproof design
or unlimited outdoor use › Automatic updates via Wi-Fi
and LTE
+ Color display with
touch function
High-resolution color
display for optimal
operation in daylight
+ Operation
Intuitive touch screen like
on a smart phone
+ Mobile printer
Simple and wireless
issuing of tickets
and sales slips34
AX500 Lane Control Monitor
Visual access control for up to eight access lanes
The AX500 Lane Control Monitor rance. This can then be compared
is a reliable aid to employees. with the photo from the first entry.
Immediately upon entry, images The AX500 Lane Control Monitor
Features
stored in the system are displayed can monitor up to eight entry lanes › Display of the image data
on the AX500 Lane Control Moni- simultaneously. Lane release can be stored in the system
tor and can be compared with the automatic or manual, depending on
person just entering. This enables your preference. The intuitive user › Targeted monitoring of
accurate monitoring of ticket usage. interface enables quick and easy selected ticket types
Optionally, a camera can be used operation. › Automatic or manual lane release
to take photos directly at the ent-
› Optional: Image capture using
a camera and comparison with
control image from first access
+ Visual checks
Display of the image data
stored in the system
+ Operation
Efficient monitoring
through intuitive operation
Axess Lane Control Camera
Visual monitoring of stored image data
The Axess Lane Control Camera To prevent cards from being passed
makes access control even more on, the current images are compa-
sophisticated. It’s used to compare red with those from the first entry.
Features
image data stored in the system with Persons who use a ticket incorrectly › Takes pictures of visitors
the people entering a gate. In this can thus easily be filtered out and
way, it’s possible to determine as the gate in question can manually › Comparison of control images
quickly as possible which persons deny access. › Simple integration in
have passed through an entry point. AX500 Lane Control Monitor35
Axess SMART SCANNER 600
The intelligent ticket scanner for the digital future
The Axess SMART SCANNER 600 service information. Flexible design
is a super smart module for the options are also available for visitor
rapid scanning of barcodes and interaction. An integrated controller
Features
reading of RFID tickets. It handles checks the ticket and grants access. › 1D and 2D barcodes,
conventional storage media such as If required, this module can also be print@home tickets and vouchers
chip cards, wrist bands and print@ equipped with innovative In/Out can all be scanned
home tickets as well as being able sensors to identify approaching
to process modern e-tickets pre- users. This means that entry and › Fold-out reader support for the
sented on mobile devices or smart exit are able to take place via the scanning of electronic tickets on
watches. All visitors need to do same gate. The access point can smart watches and smart phones
when they enter the generously switch from entry to exit direction › Built-in loudspeaker for audio
proportioned scan area is to place in a matter of seconds. The SMART feedback
their medium on or under a read- SCANNER 600 is optionally avail-
er. The large, bright touch display able with a housing for wall mount- › Modular design for quick
Hardware Systems
gives visitors information about ing or as an attachment to make it installation and upgrading
the validity of their ticket and offers easier to retrofit existing systems or › Optional: short-range reader
space for advertising, videos and integrate it into third-party systems. for reading NFC devices and
wristband transponders
› Optional: in & out sensors
for operation in two motion
directions
+ Optical light signal
For rapid checking of access authorization
+ Large 7” LC touch display
Easy communication of instructions,
warnings, personal greetings or
advertising messages at the gate
+ Fold-out shelf
Guaranteed comfortable and
flexible reading of devices that are
larger than a ticket36
Axess CONTROLLER 600
The central control module
The Axess CONTROLLER 600 is the and settings can be executed on
central control unit for an access site via a service menu. This ena-
system. Its primary tasks are the bles, for instance, access configura-
Features
checking of tickets for validity, the tion data to be entered. The Axess › Ticket checking online and
opening of the access point, the CONTROLLER 600 SR model (with offline
storage of data and the communi- smart card function) is also offered
cation with the Axess DATACEN- with the option of an attachment › Stores up to 9 million
TER. The generously dimensioned, for the contactless reading of chip transactions: Ticket data,
bright display with touch function cards. The Axess CLICS software reader transactions, cash
provides notifications to the guest provides you with access to the register data etc.
as well as offering space for ad- settings for all components of the › Web interface for easy
vertisements or videos. The touch system regardless of your actual configuration
screen surface also supports the location. Using the touch function,
programming of virtual buttons, guests can also communicate di- › Modular design for rapid
which can be used for purposes rectly via the display with a cashier, installation
such as confirming a text message or via the integrated loudspeaker. › Robust and weatherproof
or requesting a ticket. Functions
+ Large 7“ touch display
Enables direct communication of
instructions, hazard alerts, personal
greetings or advertising messages at the gate
Optional
Also available with a
short-range
antenna
+37
Axess TICKET SCANNER 600
Ticket scanning made simple
The Axess TICKET SCANNER 600 derneath the scanner or on the swi-
promises reliable and fast scanning veling reader support. The TICKET
of 1D barcodes, 2D QR codes, tradi- SCANNER 600 is particularly ro-
Features
tional barcode tickets in ISO format bust thanks to the absence of any › 1D, 2D barcodes, print@home
and print@home tickets. As well, glass components. It can be sup- tickets and e-tickets on smart
modern e-tickets from mobile devi- plied with an additional smart card phones all readable
ces and smart watches can be read function on request. This allows
by the TICKET SCANNER 600. All data reading from ISO format chip › RFID chip cards in ISO 14443
visitors need to do when they enter cards, key rings and transponder or 15693 format readable up
the generously proportioned scan wrist bands. to a distance of 5 cm.
area is to place their medium un- › Space-saving design for
rapid installation
Hardware Systems
Scanner
RFID chip cards in ISO 14443 or
15693 format readable up to a distance
Ergonomically optimized of 5 cm. Reads barcodes
Enables the comfortable and QR codes from mobile devices
scanning of codes on
the smartphone +
+38
AX500 Smart Gate NG
The flexible access system from Axess
The basis of a good access system tion into a smart software system.
is a reliable gate which continues to The AX500 SMART GATE NG is an
function smoothly in all weather intelligent gate that can be flexibly
Features
conditions and after millions of adapted to any requirements. The › “Handsfree” entry
opening and closing operations. mounting types, antennas, readers
However, modern gates also need and sorting devices can be selected › Robust vertical columns in
to be able to communicate with one individually. anodized aluminum
another and be capable of integra- › Individual opening and
closing speeds
› Individually configurable
due to a modular design
› Easy to retrofit
› Optional: Accessibility via
extra-wide version (ADA)
› Remote support
The modular system.
Type of installation
Antenna
Reader − scanner
Separation39
The Axess pallets
Flexibly positionable access points
The AX500 Smart Gate NG can al pallets together. Used in outdoor
be mounted easily, stably and fast areas, the aluminum pallets are
on the Axess pallet. Pre-stipulated particularly robust. The integrated
Features
installation positions ensure correct rubber mat offers optimum slip pro- › Weatherproof
maintenance of distances and tection in damp outdoor conditions.
angles. The access point is usual- The mat can easily be removed for › Simple installation of the
ly factory-installed on the pallet. cleaning. The indoor version of the Smart Gate on the pallet
This enables quick positioning pallet offers the same standard as › Complete assembly
and set-up on site. The integrated the outdoor pallet. The floor of the upon delivery
cable ducts easily conceal all ca- indoor pallet features a non-slip
bles. Multi-channel access can be base and impresses with its perfect-
achieved simply by screwing sever- ly shaped design.
Hardware Systems40
Smart Gate installation types
Variable fixing options
The gantry-mounted AX500 Smart machines a free run for grooming. be easily and rapidly installed on a
Gate NG features an impressive Skiers are provided with maximum solid surface. A floor-mounted op-
heightadjustable floating sus- comfort when skiing through, as tion gives all the convenience of a
pension. This means you’re not there is no fixing to the ground. The fixed installation.
dependent on the snow depth on pallet-mounted version provides
the ground and gives your snow flexible and mobile access and can
+
+
+
Gantry mounted
A height-adjustable and pivoting Pallet mounted Floor mounted
mounting with ground clearance Flexible relocation Stability thanks to
for guests indoor and outdoor possible fixed installation
Smart antennas
Hands free − contactless entry through the gate
The long-range antenna ensures contactless access using specialist
contactless entry. It can be added technology. The ticket is read in the
as a module to the access solution. antenna area and checked online
It can be mounted either on one or for validity. Optionally, an additio-
both sides. The long-range antenna nal UHF antenna can provide infor-
enables contactless entry for guests mation about the number of people
by automatically recognizing a waiting at the lift or the number of
ticket. The antenna plate’s design guests in a ski hut or restaurant.
can be customized on request This gives both the operator and
and can also be used as adver- guests a good overview of the
tising space. The new Axess SMG waiting times or the occupied and
ANTENNA UHF and Axess SMG free tables.
ANTENNA DUAL offers fast and41
Smart access points
Turnstiles
The turnstile is robust and weath- in. Arms rotate in both directions
erproof. It offers a state-of-the art to allow both entry and exit. In the
design for both indoor and outdoor case of the Panic Mechanics model,
Features
access points. A contactless light the arms drop automatically to clear › Contactless walking through
sensor area detects an approaching the way if there is a power cut or an
passer-by and moves the arm of alarm sounds. › Customized opening and closing
the turnstile to enable the guest speeds
to pass through. A two-bar design › Robust vertical columns in
prevents users from being wedged anodized aluminum
› Closed position acts as a barrier.
› Use in both directions, entry
and exit at one gate possible
+
+
Hardware Systems
› Use as an escape route
Turnstile
Panic Mechanic
Turnstile closed
+
+
+
Turnstile
Panic Mechanic
Turnstile ADA open Turnstile Panic Asymetric
Flap und paddle
Short opening and closing times wide version (ADA). The PADDLE
that can be set as required charac- provides particular security of entry
terize the FLAP from Axess. Intelli- and represents the perfect solution
Features
gent sensors enable a differentia- in the field of tourism transport. The › Contactless walking through
tion to be made between people option with extra wide swivel arms
and objects such as ski poles. The (ADA) ensures barrier-free entry. › Customized opening and
system is also available in an extra- closing speed
› Closed position acts as a barrier.
› Optional: Accessibility via
extra-wide version (ADA)
+ Flap
+ Paddle
+ Flap ADA
+ Paddle ADA42
Axess PARKING
Integration of parking space management
Entry procedures for parking lots or ily using RFID cards or license plate
garages should be rapid. The park- recognition. In these two versions,
ing management issues tickets at the vehicle or user is created with
Features
an impressive rate and boasts an an account on which the entries › Reading and checking of RFID
opening process that lasts only and exits are registered. The bar- smart cards for regular parkers
1.3 seconds. The solid and weath- riers open automatically. Parking
erproof gate is suitable for both management is integrated into the › Brake-optimized barrier
indoor and outdoor applications. access solution of the ski resort or › Optional: License plate
2,500 barcode tickets are print- mountain railway and can be oper- recognition and credit card
ed using a single roll. This allows ated centrally. Thus, the administra- function
maintenance intervals to be kept tion is combined with the parking
low. Regular parkers and long-term and is easy to handle for the team › Online and offline mode
parkers can drive in even more eas- and guests. › Call button and intercom
Visual support
+ Ticket columns
Car entrance incl. advertising/information window
+ Parking barrier
Configurable opening and closing times
Booms in various designs
Vehicle protection mode43
With Axess’ state-of-the-art ticket possible to pay directly at the ticket previously registered license plate
columns and parking barriers, long column with your credit card. Here is recognized by a camera and the
waiting at the exit of parking lots the amount to be paid is debited barrier is opened as a result. The
or garages is a thing of the past. directly and you can leave the amount is debited directly from the
The amount owing is paid directly parking lot quickly and easily. For credit card or assigned to the long-
at the Axess TICKET KIOSK 600 regular parking guests or long-term term parking account.
using a card or cash before exiting. parkers, there’s also the option of
With the extended version, it’s also license plate recognition. Here the
Hardware SystemsSmart Cards by Axess All Axess cards are geared towards that cards can be used on multiple also work in all of our competitors’ providing your guests with rapid occasions without any difficulty. systems. Indeed, their custom- access. Numerous individual ticket Given their operating range from er-specific segmentation means design options are available. These -30° C to 50° C, even extreme tem- that they can also be used in third cover aspects such as choice of peratures present no problems. Our party systems. The tickets are print- material, required usage time and quality assurance team works hard ed in a customized fashion accord- storage capacity. However, our bar- to ensure that every single card is ing to a ski resort’s respective CI code and RFID cards have one thing fully functional. Each ticket is sub- layout. In the case of our Smart in common: they all comply with jected to stringent quality checks Cards, this service is available for the very highest “Made in Austria” (corresponding to the ISO standard) small customer-specific print runs of quality standards. High-end ma- and tested electronically before it is as few as 50 units. terials and a robust design mean permitted to leave our factory. They
Tickets
46
Smart Card BARCODE
High quality barcode ticket made from paperboard
This ticket is specially designed for printed straightaway and provided
single access and is particularly with the respective validity informa-
attractive on account of its us- tion. No further consumables are Features
er-friendliness. With the Axess required. This is a very good and
SMART PRINTER 600, these cost-effective solution for ski re- › 4C offset printing with
high-quality paperboard tickets are sorts. protective varnish
› Contains no PVC or bis-
phenol A
› Visual functionality
Front side
› Red light direct thermal
coating
Rear side › Optional: With perforati-
Axess ons for hanging with strips
RESORT SOLUTIONS GET THE
AXESS SPIRIT!
BARCODE
+
Thermo-printable area
With a safety area
of 2 mm all round
Smart BARCODE PHONE
Through the entry with a smartphone
With the Smart Card BARCODE the gate in a few tenths of a second.
PHONE smart card, the future of ti- The previously downloaded ticket
cketing has already arrived. Tickets works without an internet connec-
bought online or in the web store tion or bluetooth and is thus parti-
can be downloaded directly to your cularly battery-friendly. The version
mobile phone. This is simply held without paper is not only practical,
with the QR code under the scanner but also saves resources in the long
at the entrance. The scanner recog- term.
nizes the QR or barcode and opens47
Smart Card ONEWAY
The professional ticket for one-off access
The Smart Card ONEWAY is an mal printing allows various data to
electronic ticket designed for single be printed on the card. The One
use. An integrated chip enables all Way Smart Card also boasts im-
Features
authorization data to be stored on pressive contactless functionality. › Electronically writable
the card. Depending on your requi- This chip card has particularly pro-
rements, the Smart Card ONEWAY ved its value as a daily or weekly › One-off thermal direct print
is available in specially coated pa- ticket. › Contactless functionality
perboard or in plastic. Direct ther-
› RFID chip integrated
› As a high quality, 0.5 mm
Front side paperboard or plastic card
› 4C-offset print
› With encryption for
Optional
Axess Perforation possible enhanced security
RESORT SOLUTIONS
Rear side
ONE WAY
BARCODE
+
GET THE
AXESS SPIRIT!
+
Tickets
Surface: plastic + thermo coating x
Thermo-printable area
With a safety area
of 2 mm all round
T00077.indd 1 24.04.19 15:07
teamaxess.com T00077 00000
x Surface: plastic
T00077.indd 2 24.04.19 15:07
Smart Card ORGANIC
The sustainable and environmentally friendly solution
Environmental protection is close to ticket is now available. The Smart be loaded such as hourly, daily or
everyone’s heart. Axess has there- Card ORGANIC makes an environ- multi-day tickets, chargeable value
fore decided to launch this new and mentally important contribution tickets or event tickets. Smart Card
environmentally friendly ticket onto without compromising the full ORGANIC consists of 98% paper
the market. After a thorough test functionality of the card. As usual, a and can therefore be disposed of in
phase and trial usage, this new wide variety of ticketing options can a waste paper recycling container.48
Smart Card LITE
The reusable season ticket
The Smart Card LITE offers im- chip card which does not require
pressive contactless functionality batteries and is capable of versatile
to make access procedures particu- deployment. Purposes for which Features
larly convenient. It is codeable mul- Axess’ Smart Card LITE represents
tiple times, and various ticket and the ideal solution include season › Electronically codeable
validity data can be added. It’s also tickets, membership cards and › One-off thermal direct
possible to print a QR code as well cards used to make online bookings print
as the WTP number. This is a plastic on the internet.
› Contactless functionality
Front side › QR code optional
› As a high quality, 0.7 mm
plastic card
› 4C-offset print
Axess
T00080.indd 3
SMART SOLUTIONS QR-Code: https://m.ticketing.at/98004/WTP
x
QR-Code: https://m.ticketing.at/98004/G2000NFW-PMW-NC5
Rear side
LITE
Surface: plastic
+ G2000NFW-PMW-NC5
teamaxess.com
teamaxess.com T00080 00000
x
22.07.19 14:40
WTP Nr. OCR B 9pt
Surface: plastic+thermo coating
Thermo-printable area
With a safety
Smart_Cards_Geschaeftsfelder.indd 1 area 19.07.2019 12:51:24
Smart_Cards_Geschaeftsfelder.indd 2 19.07.2019 12:51:24
of 2 mm all round
T00080.indd 1 22.07.19 14:40
Smart Card RIGID
The card for daily and weekly tickets
The Smart Card RIGID is a further on the card. It is particularly robust
development of the Smart Card and stable due to a new type of foil.
ONEWAY. It is ideal for short-term With the WTP number imprinted, Features
tickets such as daily and weekly the card can be recharged conve-
tickets. An integrated chip enables niently from home via online portals › Layout in 4-color UV offset
all authorization data to be stored and online shops. printing
› High quality, 0.5mm
laminated paperboard
card
› WTP recharging functionYou can also read
