The ERSA Employability Award Winners 2020 - Congratulation to all finalists, those highly commended and of course our 2020 winners! The ERSA Team ...
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The ERSA Employability Award Winners 2020 Congratulation to all finalists, those highly commended and of course our 2020 winners! The ERSA Team membership@ersa.org.uk
Frontline Adviser of The Year, sponsored by The Digital College Recognising an employment adviser who has demonstrated exceptional commitment in a frontline role. The Finalists
•Abigail Johnstone, Novus •Amanda Andrews, Right2Work, nominated by G4S •Andrew Herdman, Papworth Trust •Charlotte Edwards, Futureworks, Pembrokeshire County Council •Chris Chapman, Sheffield Futures •Faisal Ahmad, Renaisi •Gill Tollitt, VOLA Merseyside
•Kayle Hope,North East Autism Society, nominated by Moving On Tyne & Wear •Mairead Whitty, Ingeus UK •Michael Kebir, Fedcap Scotland •Neil Philp, Fedcap Scotland •Phillip Henderson, Get Set UK •Robeina Mustafa, Sheffield Futures •Shirley Blackledge, Groundwork •Sandra, Vison Products
Winner: Gill Tollitt, VOLA Merseyside Include-IT Mersey is a Digital Inclusion project funded by the National Lottery Community Fund and ESF to support workless people in the Liverpool City Region to learn essential IT skills to help them get into or closer to work. For the IT-Mersey team, amongst the other amazing tutors on this project, Gill stands out! Gill does exceptional work that is creative, flexible and innovative, but most importantly, she consistently goes the extra mile. Gill has come through some tough times in her personal life in recent years, yet in the face of this has become an outstanding tutor who really understands the issues customers face and genuinely wants to help people not just get on in life, but improve the quality of their life in the process. ‘There’s a Judge in the Wirral that thinks Gill’s course is so beneficial to people that she is telling them to attend as part of their sentence!’ ERSA’s Frontline Adviser of the Year 2020 #ERSAAwards20
Also highly commended Frontline Advisers 2020 Kayle Hope - North East Autism Society, nominated by Moving On Tyne & Wear Phillip Henderson - Get Set UK Sandra Davies - Vison Products Highly commended #ERSAAwards20
NEW: Frontline Manager of The Year, sponsored by Triangle, creators of Outcomes Star Recognising a front-line manager or team leader who has demonstrated exceptional commitment to leading their frontline team to excellent performance and customer achievements. The Finalists
• Lorna Beaton, Fedcap Scotland
• Julia Marcus, London Borough of Camden Council
• Anne Higgins, Musselburgh Job Centre, nominated by Triage Central
• Lesley Wood, Stockton Job Centre, nominated by Triage Central
• Ben Wyse, SPS training Solutions
ERSA’s Frontline Manager of the Year Finalists
#ERSAAwards20And the winner is…
Winner: Julia Marcus, London Borough of Camden Council Julia has supported hundreds of residents into work in Camden, with a personal and committed style that has had a significant impact on local people. Julia has taken that experience and developed new ways of supporting residents into good work, using her experience and strategic nous to lead exceptional services. Julia worked with Camden Council to develop the Somers Town Job Hub, a service that connects residents, services and employers around a shared mission to address long-term unemployment. The ‘hub model’ that Julia delivered in Somers Town has since provided a foundation for Good Work Camden, the borough’s new approach to employment support. Julia, now a Job Hub Lead at Camden Council, is playing a key role – reminding us to involve the community in the design of the service and to stick to our values; accessible for all, relational and unswerving. ERSA’s Frontline Manager of the Year 2020 #ERSAAwards20
Also highly commended Frontline Manager of the Year 2020 Lorna Beaton, Fedcap Scotland Lesley Wood, Stockton Job Centre, nominated by Triage Central Highly commended #ERSAAwards20
Team of The Year, sponsored by Leeds University Business School Recognising a team of frontline staff which has demonstrated outstanding commitment in meeting and exceeding the delivery aims of an employment provider. The Finalists
In recognition of the extraordinary efforts teams have made to continue and extend delivery through current times, the following longlist of colleagues were all deemed worthy of progression to final judging stage. Go Teams! Team of the Year 2020 #ERSAAwards20
• Catch22 Employability Team • Positive Steps into Work Service, Blackpool Council, nominated by G4S • Work Routes, Seetec Pluss • West Lothian Council, Supported Employment Service • Working Well WHP’s Health and Wellbeing Team, Ingeus UK • Work Better, Together Housing • Unity Works Employment Team • Include-IT Mersey, VOLA Consortium • BBO Project Team, URPotential
• Building Bridges, Community First • Fusion, Building Better Opportunities • Project Apollo, Sheffield Futures • The Employer Engagement Team, Bolton College • The Belina GRoW Team, nominated by G4S • Standguide Mental Health Team • Projects Team:Positive Progressions, Craven College • The Brent Employment Services Team, Brent Council • Hereford Individual and Placement Support (HIPS) team, Landau
• Step Forward, My Sisters’ House • The Peer Circle Team, St Giles Trust • Working West London Team, ELATT • Supported Employment Service, West Lothian Council • HeadsUp Project, Enable East • ‘All About Me’ Team, Aspire Sussex • The Tackling Multiple Disadvantage (TMD) Team, Crisis • Genius Within WaHP Team • Enable Team • Leicestershire Cares Team • Radian Employment Support Team (EST)
Some of our finalists #ERSAAwards20
Some of our finalists #ERSAAwards20
Some of our finalists #ERSAAwards20
And the winners are…
“I know that it isn’t going
to be a straight line for me
Joint Winner: Building Bridges Team. and I definitely have my
good days and bad days,
The Building Bridges programme runs locally in Swindon and Wiltshire with a dedicated but I’m in a different place
cross-sector team who’s focus is on supporting those furthest from the labour market who to where I was a year ago
are unemployed or economically inactive and facing multiple, complex challenges and and that’s thanks to
barriers in accessing the skills development, education and/or experience they need to be Building Bridges.”
able to achieve and sustain ongoing employment. The entire team, incorporating the lead
team, partner organisations and key support workers all work collaboratively on a day to day
basis to ensure that the participants can access the support that they need to meet their
individual goals and aspirations and engage with their wider circles of support to do so. As a
result of this person-centred collaborative approach, the team are able evidence the many
positive outcomes achieved.
ERSA’s Team of the Year 2020
#ERSAAwards20Joint Winner: Include-IT Mersey Team, VOLA Consortium.
Include-IT Mersey is a Digital Inclusion project funded by the National Lottery
Community Fund and ESF to support digitally excluded, workless people in the - A Strong Culture of
Liverpool City Region to learn essential IT skills to help them get into or closer to Partnership Working
work. Established in 2017, the project helps people to improve basic ICT and online
- Very strong project
skills, confidence and access to digital technologies, with the ultimate aim of
supporting progression towards employment or further training, helping those
management and
furthest from the labour market to become more job-ready. Led by Sefton CVS in governance
partnership with VOLA Consortium and 14 other not-for-profit providers, the arrangements
project has supported 1,299 socially and digitally excluded residents to upskill and
move on in life in a more positive direction. Supported by a 48 strong project
team, to date, 563 participants have progressed to work, further training or active
job search, with 174 currently on programme, surpassing total project targets.
ERSA’s Team of the Year 2020
#ERSAAwards20Also highly commended Team of the Year 2020 Project Apollo, Sheffield Futures Unity Works Employment Team Positive Progressions Team, Craven College Highly commended #ERSAAwards20
NEW: Jobcentre of The Year, sponsored by SETAS Recognising a Jobcentre Plus office that has demonstrated exceptional commitment in partnering with providers in their area, supporting disadvantaged and long-term unemployed jobseekers. The Finalists
• Burnley Jobcentre Plus, nominated by Ingeus UK
• Preston Jobcentre Plus, nominated by Ingeus UK
• Wigan Jobcentre Plus, nominated by Ingeus UK
• Redhill Jobcentre Plus, nominated by Surrey Choices
• Washwood Heath, Birmingham Jobcentre Plus, nominated by DRC
• Canning Town Jobcentre Plus, nominated by Belina Consulting
ERSA’s Jobcentre of the Year 2020 Finalists
#ERSAAwards20And the winners are…
Joint Winner: Canning Town Jobcentre Plus, nominated by Belina Consulting Belina understands that when you start working in a new area, a key organisation you want to influence is the Jobcentre. Belina support mothers with complex needs get back to work. As a specialist organisation it can sometimes be difficult to find the right person, but as soon as we were put in contact with Canning Town Jobcentre, we knew that we were working with a team that had a clearly thought through strategy for supporting women get back to work. It was also evident that their approach was successful in reaching out to women in the whole community and the full range of organisations required to support them. ERSA’s Jobcentre of the Year 2020 #ERSAAwards20
Joint Winner: Washwood Heath, Birmingham Jobcentre Plus, nominated by Disability Resource Centre Members of the JCP team, particularly David Holmes, recently retired, have been attending Birmingham Disability Resource Centre (DRC) each week for over 15 years. The team support disabled people who are unemployed to get back into the employment market, overcoming barriers with clients, sitting with them, job searching with them, preparing them for interviews, and selecting vacancies that are suitable to them. Jobcentre Plus Washwood Heath has referred numerous disabled clients to us so we can provide enhanced support in self-confidence, self-esteem, IT, budgeting, advice and guidance, social activities and health and wellbeing activities. The Job Centre has always gone above and beyond in supporting DRC’s projects and utilising services to support client’s barriers. DRC in partnership with Washwood Heath JCP held a Disability Confident event to raise awareness with Employers and disabled people. ERSA’s Jobcentre of the Year 2020 #ERSAAwards20
Disability and Health Provider, sponsored by ICONI Software
Recognising an employment services provider who has demonstrated exceptional commitment in supporting
jobseekers with disabilities and health conditions to achieve sustained employment.
The Finalists• Essex County Council, nominated by Genius Within CIC • Ideal for All • Autism Plus • Let’s Get Working Project, Social Enterprise Kent ERSA’s Disability and Health Provider 2020 Finalists #ERSAAwards20
And the winner is…
‘Signing onto this
programme has really
changed my life, I
have found the
Winner: Ideal for All perfect job which I
Ideal for All are a pioneering Disabled people’s user-led charity and not-for-profit social
will really enjoy. Can’t
enterprise based in Sandwell, West Midlands, supporting 25,000 people since 1996. Co- wait to get suck in
producing services with local people, they encourage and enable disabled people and those outdoors, no more
in need of support to gain sustained meaningful employment, increase their employability staring at four walls
and develop skills towards the world of work. Working with those furthest from the jobs at home’ Paul
market Ideal for All deliver a range of integrated ‘wrap around’ support to foster positive
health and mental wellbeing and help people to progress to a range of interlinked outcomes
and impact by looking at the whole person and their wider needs. Working together is
their point of difference. Their socially enterprising horticultural activities aligned with
specialist employment support and person-centred approaches not only benefit the people
that use the services but the local community - making life better for all.
ERSA’s Disability and Health Provider 2020
#ERSAAwards20Youth Employment Provider, sponsored by Get Set UK
Recognising an employment services provider who has demonstrated exceptional commitment in delivering
employment services for young adults.
The Finalists• ELITE Supported Employment Agency • London Zoo - Zoological Society of London, nominated by Unity Works • IN2 Programme, Landau • The Prince’s Trust • Whitehead Ross Education and Consulting • Reform Radio ERSA’s Youth Employment Provider 2020 - Finalists #ERSAAwards20
And the winner is…
Winner: The Prince’s Trust
The Prince’s Trust works in partnership with NHS Scotland to expand opportunities for
sustainable youth employment within the health service, supporting the recruitment
and retention of entry level clinical, social care, and non-clinical roles. Since October
2018, The Trust have helped unlock young talent, many of whom never felt confident “The programme has
enough or believed they had the necessary skills or qualifications to apply for a job with changed my life
the NHS, to provide accessible employability pathways into the health service that will completely. I’ve regained
ultimately support the sustainability of the NHS workforce. my confidence with all
the help and guidance
that I’ve received from
The Prince’s Trust. My
plan now is to apply for a
permanent job within the
NHS.”
ERSA’s Youth Employment Provider 2020
#ERSAAwards20Also highly commended in this category London Zoo - Zoological Society of London, nominated by Unity Works ERSA’s Youth Employment Provider 2020 #ERSAAwards20
NEW: Offender Related Services Provider, sponsored by Successful Mums
Recognising an employment services provider who has demonstrated exceptional commitment in delivering services
for individuals who have been in contact with the Criminal Justice System.
The Finalists• Essex County Council, nominated by Genius Within CIC • Ideal for All • Autism Plus • Let’s Get Working Project, Social Enterprise Kent ERSA’s Offender Related Services Provider 2020 Finalists #ERSAAwards20
And the winner is…
"Referred from Brent Mental
Health Trust. I was able to get
support with applying for PIP,
CV, Cover letter, job searching
Winner: PLIAS Resettlement, Nominated by G4S and interview techniques.
Through this support I was
PLIAS Resettlement cares. To care means you provide what is necessary for the health, able to secure a job which
welfare, maintenance, and protection of someone. You do this with serious attention was part time and was offered
and consideration because you want to provide a service correctly to avoid any further my desired hours. Brent
damage or risk to an individual’s life. PLIAS Resettlement care about improving Service Mental Health Trust but
User’s life chances and future prospects.’ Based in the London borough of Brent, PLIAS caseloads were too large so I
Resettlement supports people through the gate returning to the boroughs across West got referred to Courtney.
London. They on average engage with over 2,000 offenders each year providing Much more intensive support
caseload 1:1 support to enable offenders to find and remain in work and to reintegrate specific to helping me get
and resettle them into their community. back I to work. I was out of
work for a long time."
ERSA’s Offender Related Services Provider 2020
#ERSAAwards20Also highly commended in this category • Whitehead Ross Education and Consulting (WREC) • The Forward Trust
Supply Chain Partner of The Year, sponsored by Do IT Solutions
Recognising excellence as a delivery partner in the field of employment support.
The Finalists•Business 2 Business, nominated by Fedcap Employment •Case UK, nominated by Ingeus UK •The Papworth Trust, nominated by Genius Within CIC •Action West London, nominated by G4S •Get Set UK, nominated by G4S •Seetec Pluss, nominated by Reed in Partnership ERSA’s Supply Chain Partner of the Year 2020 - Finalists #ERSAAwards20
And the winner is…
Winner: Action West London, nominated by G4S AWL provide end to end holistic support for unemployed people, working collaboratively with training providers and community networks. Their team build trust through their abilities and belief in their customers. They communicate and connect through active listening to their customers’ hopes and concerns. They are dependable throughout customers’ challenges and are a constant in a world where there are not many constants. AWL have successfully adapted to meet market needs over the last 21 years. Their outstanding performance has resulted in an increase of their market share from 13% to 47%. Strong robust partnerships and involvement in strategic boards ensure that AWL has a voice in improving the lives of West London residents. ERSA’s Supply Chain Partner of the Year 2020 #ERSAAwards20
Also highly commended in this category Business 2 Business, nominated by Fedcap Employment Case UK, nominated by Ingeus UK ERSA’s Supply Chain Partner 2020 #ERSAAwards20
Significant Achiever of The Year, sponsored by Fedcap Employment
Recognising a specific jobseeker who has demonstrated exceptional commitment to overcoming barriers to enter
and maintain work.
The Finalists• Stephen, nominated by Pentreath Ltd • Pat, nominated by Moving On Tyne & Wear • Ashleigh, nominated by Better Jobs, Better Futures (Gower College Swansea) • Julie, Fedcap Employment • Claire, nominated by Recro Consulting • Jazmin, Fedcap Scotland • Nataya Tamara Davies, nominated by Better Jobs, Better Futures (Gower College Swansea) ERSA’s Significant Achiever of the Year 2020 - Finalists #ERSAAwards20
And the winner is…
Winner: Claire, Recro Consulting Claire was a single parent in her 30s who had never worked. An ex offender and a victim of domestic violence, she wasn’t getting near the retail jobs she was being encouraged to apply for. After attending a presentation for The Life You Want © at her local job centre, she told Recro, “I really need this and I really want this”. Together they discovered SEN (special educational needs) was her passion. Recro reset her self-belief and self-worth and with her increased confidence, Claire agreed with Recro’s suggested approach which meant fronting up on her conviction. They secured her work experience at a school. They really liked her so gave her some paid work as well. Then gave her a part time job. Then full time. ERSA’s Significant Achiever of the Year 2020 #ERSAAwards20
Also highly commended in this category • Stephen, nominated by Pentreath Ltd • Pat, nominated by Moving On Tyne & Wear • Ashleigh, nominated by Better Jobs, Better Futures (Gower College Swansea) • Julie, Fedcap Employment • Jazmin, Fedcap Scotland • Nataya Tamara Davies, nominated by Better Jobs, Better Futures (Gower College Swansea) ERSA’s Significant Achiever of the Year 2020 – highly commended #ERSAAwards20
NEW: Housing Provider, sponsored by Cognisoft
Recognising a Housing Provider who has demonstrated exceptional commitment in delivering services for their
residents, particularly regarding employment support.
The Finalists•Acis Group •Aspire Housing ERSA’s Housing Provider 2020 Finalists #ERSAAwards20
And the winner is…
Aspire Housing customer
Joanne now has a job
Winner: Aspire Housing with Halfords as a result
Aspire to Work is a life-changing service offering employability support to Aspire of support through Aspire
Housing tenants. Aspire Housing were one of the first housing associations to offer this to Work. She has been in
service and the results are immense. Customers gain employment, no longer rely on her new role for over a
benefits, and notice increased levels of confidence, self-esteem, ambition and year and enjoys the
wellbeing. It is a tailored customer training scheme that prepares our tenants with the independence.
skills they need for sustainable employment, whilst offering vital housing and wellbeing
support. Aspire to Work aim to not only improve the quality of life for customers, but to
supply them with the tools to manage this independently. In 2019, the service
achieved an incredible 100% customer satisfaction rating.
ERSA’s Housing Provider 2020
#ERSAAwards20Employer of The Year, sponsored by Genius Within CIC
Recognising an employer who has demonstrated exceptional commitment in creating opportunities for
disadvantaged and long-term unemployed jobseekers.
The Finalists•Barts Health NHS Trust •Battersea Academy for Skills & Employment •Greene King •Excaliber Security Services Limited, nominated by Papworth Trust •Horsham District Council, nominated by SETAS ERSA’s Employer of the Year 2020 - Finalists #ERSAAwards20
And the winner is…
Winner: Excaliber Security Services Limited, nominated by Papworth Trust David Ralph started Excaliber Security Services Limited in 2017, with a different thinking to other security companies. He is very passionate about his beliefs that everyone deserves a chance and wanted to establish a company not only focusing on the needs of their customers, but also a company that truly care about their staff. David’s philosophy on recruitment is based on candidate’s heart and morals rather than previous experience – it is more about what they can achieve with additional help and support. David is not concerned if a candidate has a disability or has been unemployed for a long time because he understands that all people need an opportunity. He spends time with each employee and identifies where they will be best placed and how to best support them. David has worked with Papworth Trust since June 2019 and in that time, working together they have achieved 19 job starts. ERSA’s Employer of the Year 2020 #ERSAAwards20
Also highly commended in this category Barts Health NHS Trust ERSA’s Employer of the Year 2020 – highly commended #ERSAAwards20
Outstanding Contribution to the Sector Achiever, sponsored by Clarion Futures Recognising an exceptional individual who has dedicated a significant part of their career to the employment related services sector and has made a notable impact on the wider sector.
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