ACI Asia-Pacific Year in Review 2020

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ACI Asia-Pacific Year in Review 2020
ACI Asia-Pacific
Year in Review 2020
ACI Asia-Pacific Year in Review 2020
Table of
    ACI Asia-Pacific advances the
    collective interests of the region’s
    airports with governments and
    international organizations, and leads,
                                                                                                                   Contents
    facilitates and promotes professional                                                                          Leadership Messages                      4

    excellence in airport management and                                                                           Our Board                                6

                                                                                                                   ACI Asia-Pacific in Numbers              8
    operations.
                                                                                                                   COVID-19 Response                        10
    ACI Asia-Pacific Year in Review 2020
    Copies of this publication are available from:
                                                                                                                   15th ACI Asia-Pacific General Assembly   14
    Communications Department
    Airports Council International Asia-Pacific
                                                                                                                   World Business Partners                  15
    Unit 13, 2/F, HKIA Commercial Building
    1 Sky Plaza Road
                                                                                                                   Communications                           16
    Hong Kong International Airport
    Hong Kong SAR
                                                                                                                   Our Priorities                           17
    Email: communications@aci-asiapac.aero
    Website: www.aci-asiapac.aero
                                                                                                                      01. Aviation Security                 18

                                                                                                                      02. Operational Safety                22

                                                                                                                      03. Airport Economics                 25

                                                                                                                      04. Environment                       28

                                                                                                                      05. Human Resources                   30

                                                                                                                   Our Members                              32

    Disclaimer                                                                                                     Our World Business Partners              36
    No subscriber or other reader should act on the basis of any information contained in this publication
    without referring to applicable laws and regulations and/or without obtaining appropriate professional
    advice. Although every effort has been made to ensure accuracy. ACI Asia-Pacific shall not be held
    responsible for loss or damage caused by errors, omission, misprint, or misinterpretation of the contents
                                                                                                                   Our Team                                 38
    hereof, including for contributions provided by third parties. Furthermore, ACI Asia-Pacific expressly
    disclaims all and any liability to any person, whether a purchaser of this publication or not, in respect of
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    reliance on the contents of this publication.

    No part of this publication may be reproduced, recast, translated, reformatted or transmitted in any formby
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    and retrieval system, without prior written permission fromACI Asia-Pacific.

    Cover photo courtesy of Hamad International Airport.

    © 2021 Airports Council International Asia-Pacific.All rights reserved

2                                                                                                                                                                3
ACI Asia-Pacific Year in Review 2020
Message from the                                                                                                    Message from the
President                                                                                                           Director General
For much of 2020, the COVID-19 pandemic                  roles and responsibilities, they also generously shared    The year 2020 will go down in history as the               and replace quarantine with testing protocols. We
impacted most aspects of life. The airport industry’s    knowledge and experiences with one another in              grimmest ever faced by the aviation industry.              complemented our advocacy with ongoing media
operations and businesses were certainly not spared      fighting the crisis. This Year in Review highlights some                                                              outreach to keep the dire state of the industry at the
from the challenges and devastation. Our colleagues      of their efforts, for which the ACI community is           ACI Asia-Pacific started its 15th anniversary year with    forefront of the public and regulators.
at Asia-Pacific’s airports were the first to feel the    grateful.                                                  an ambitious strategic plan for Asia-Pacific and Middle
impact of COVID-19, which quickly extended to                                                                       East airports to shape the future of the aviation          Globally, ACI launched the Airport Health
the Middle East and beyond. By now, we know that                                                                    industry globally. Within weeks, the strategic plan        Accreditation programme to demonstrate that
                                                         We are thankful for airport members’ and World
recovery will take longer than desired and we must                                                                  and the entire industry were in a state of turbulence      airports are taking every measure necessary
                                                         Business Partners’ ongoing engagement despite very         lasting the entire year.                                   to create a safe travel environment.
stay agile to survive.                                   difficult circumstances at your airports and business
                                                         settings. Your commitment translates to the Regional
                                                                                                                    In the face of plummeting traffic and evaporating          The 2020 Year in Review documents the initiatives
These times of crisis are when the value of              Office’s ability to continue supporting us.
                                                                                                                    revenues, the impact of the pandemic immediately           and activities across the economics, environment,
associations has become more evident. ACI                                                                           pushed our advocacy efforts into high gear. We             human resources, safety and security policy areas to
Asia-Pacific promptly stepped-up pertinent               My thanks to fellow Regional Board Directors for           rapidly stood up a COVID-19 Task Force to document         represent your interests and to position our sector
communications and advocacy efforts with regulators      the leadership they have provided. The solidarity,         the impact on our members’ operations, using that          for recovery.
and relevant parties on a range of operational           commitment and engagement they have demonstrated           information to inform our advocacy efforts with
and business issues, including frontline facilitation    will help our industry come out of this stronger and       global industry associations and national regulators.      In this most turbulent of years, we are grateful for
responses at your airports, financial, economic          better for the future.                                                                                                your trust in our association.
impacts, slot waivers, COVID-testing and vaccines.                                                                  In the firm belief that the industry needed to present a
                                                                                                                    united front, we teamed up with regional associations                                          Stefano Baronci
                                                                                              Seow Hiang Lee
Our committees and subject matter experts have                                                                      representing airlines, retail, travel and tourism to                                           Director General
                                                                                                    President       urge governments to provide relief, open borders
also worked harder and gone the extra mile this past                                           ACI Asia-Pacific                                                                                                     ACI Asia-Pacific
year. Not only have they kept up with their respective

4                                                                                                                   Leadership Messages                                                                                            5
ACI Asia-Pacific Year in Review 2020
Regional Board
            EXECUTIVE COMMITTEE
              President                                          First Vice President                                  Second Vice President                      Second Vice President                                         Secretary-Treasurer                                      Immediate Past President

        Seow Hiang LEE *                                       Emmanuel MENANTEAU                                 H.E. Ali Salim AL MIDFA                             SGK KISHORE *                                 Sheikh Aimen bin Ahmed AL HOSNI *                               Tan Sri Bashir Ahmad ABDUL MAJID #
Changi Airport Group (Singapore) Pte Ltd.                          Cambodia Airports                                    Sharjah Airport Authority                 GMR Hyderabad International                               Oman Airports Management Company                                  GMR Airports Limited
               Singapore                                              Cambodia                                                    U.A.E.                               Airport Limited                                                    Oman                                                       India
                                                                                                                                                                            India

       Regional Board Directors

     Mohamed Yousif                 Kjeld BINGER *              Geoff CULBERT *         Gert-Jan DE GRAAFF                     Fred LAM *                     Dato’ Mohd Shukrie                   Quoc Phuong                            Yun QIN               Jean Michel RATRON                    Nitinai
     AL-BINFALAH                 Airport International Group       Sydney Airport       Brisbane Airport Corporation     Airport Authority Hong Kong           MOHD SALLEH                          NGUYEN                       Shanghai Airport Authority        ADT - Aéroport de Tahiti     SIRISMATTHAKARN
Bahrain Airport Company SPC                 Jordan                    Australia                  PTY Limited                   Hong Kong SAR               Malaysia Airports Holdings Berhad      Airports Corporation                     China                      French Polynesia        Airports of Thailand Public Co., Ltd.
           Bahrain                                                                                Australia                                                             Malaysia                       of Vietnam                                                                                          Thailand
                                                                                                                                                                                                        Vietnam

                                                                                                                                                                                                   SPECIAL ADVISORS                                                                           In Memoriam

     Chang Wan SON                 Akihiko TAMURA                Yoshiyuki YAMAYA             Kejian ZHANG                    Greg FORDHAM                 Eng. Suleiman AL BASSAM                            Videh Kumar                              Xue Song LIU *                              Faiz KHAN
       Korea Airports               Narita International             Kansai Airports      Guangdong Airport Authority         Airbiz Aviation Strategies    General Authority of Civil Aviation                                                                                                      Fiji Airports
                                                                                                                                                                                                               JAIPURIAR                            Beijing Capital International
        Corporation                 Airport Corporation                  Japan                      China                              Pty Ltd                        Saudi Arabia                                                                         Airport Co. Ltd                                 Fiji
                                                                                                                                                                                                        Delhi International Airport Ltd
           Korea                           Japan                                                                                        WBP                                                                                                                    China
                                                                                                                                                                                                                     India

                                                                                                                                                               * World Governing Board Member                         #
                                                                                                                                                                                                                          Regional Advisor on World Governing Board                            As of December 2020

 6                                                                                                                                                            Our Board                                                                                                                                                      7
ACI Asia-Pacific Year in Review 2020
59                                             ACI ASIA-PACIFIC
                   Airports Accredited
                                           117
                                           regular members        IN NUMBERS
                   37
                   Airports Accredited

                   31                     604
                                           airports Operated
                   members awarded for
                   2019 achievements

                   84
                                             49
                   awards presented for
                   2019 achievements

                                          Countries / Areas

                   94
                   Virtual ICAO
                   meetings attended

                                              95
    10K+ 11K+
    social media         Social media
                                             World Business
                                               Partners

    followers            Engagements
                                                                                             as of December 2020

8                                                              ACI Asia-Pacific in Numbers                    9
ACI Asia-Pacific Year in Review 2020
COVID-19 RESPONSE
In response to the COVID-19 pandemic, ACI Asia-           IATA and the Pacific Asia Travel Association (PATA)
Pacific formed a COVID-19 Task Force of 38 airport        was sent to the Ministers of Transport and Health of
members and World Business Partners (WBP)                 13 countries in the Asia-Pacific region calling for the
with the main mission of developing and sharing           relaxation of quarantine requirements by adopting
operational best practices in the prevention of the       the ICAO’s recommended risk assessment and
spread of communicable diseases at airports and           testing framework.
providing updates on latest regulatory directives
and international travel restrictions in the region.      ACI Asia-Pacific also supported a Joint Declaration
                                                          by the Assembly of Presidents of AAPA, along with
Mr. Tony Sewell, General Manager Operations,              IATA.
Perth Airport was appointed Chair of the Task
Force.                                                    The association made multiple press statements
                                                          calling for the replacement of quarantine with
The Task Force played a very important role in            testing protocols.
providing timely inputs and insights in backing up
ACI Asia-Pacific’s advocacy with governments in           Advocacy on border reopening
relation to the pandemic. Advocacy efforts were           At regional level, ACI Asia-Pacific collaborated with
supplemented with proactive media relations.              different regional industry associations to advocate
                                                          for a safe restart of international air travel when the
                                                          epidemiological conditions improved.

                                                          ACI Asia-Pacific worked closely with the ICAO
                                                          regional offices to facilitate a closer collaboration
                                                          between public health and civil aviation authorities
                                                          in the reopening of borders.

                                                          To that end, ACI Asia-Pacific assisted with the
                                                          organisation of an Asia Pacific ICAO and World Health
                                                          Organisation (WHO) webinar, the first of its kind in
                                                          the region. Major obstacles to the full resumption of
Advocacy on adoption of ICAO guidelines                   international air travel were discussed, with more than
ACI Asia-Pacific partnered with the International         400 participants from airports, airlines, civil aviation
Air Transport Association (IATA) in Asia-Pacific          regulators public health authorities. At the webinar,
and the Middle East. Jointly, they issued letters         ACI Asia-Pacific’s Director General delivered a
to governments urging the rapid implementation            presentation advocating a risk-based and harmonized
of ICAO’s global guidelines, contained in Takeoff:        approach to progressively relaxing travel restrictions
Guidance for Air Travel through the COVID-19              imposed by states due to COVID-19, and highlighted                Hygiene measure at Airport Corporation
Public Health Crisis, for restoring air connectivity to   the key operational challenges when implementing                           of Vietnam airports
ensure the safe and harmonized restart of aviation        public health measures at the airports while at
in the region. The letters were supported by a press      the same time trying to minimizing the impacts on
release and promulgation on social media channels         passenger facilitation.
of both associations.
                                                          At national level and in consultation with ACI
Advocacy on replacing quarantine with testing             Asia-Pacific members, a number of letters were
In December 2020, a joint open letter, co-signed          sent to the governments of targeted countries
by the Association of Asia Pacific Airlines (AAPA),       throughout the year urging them to consider lifting
the Asia Pacific Travel Retail Association (APTRA),       travel restrictions and replacing quarantine with

10                                                                                                                   COVID-19 Response                               11
ACI Asia-Pacific Year in Review 2020
alternative risk-based measures, thereby providing       The ICAO-supported Airport Health Accreditation
much-needed relief to the aviation sector.               programme has been well received by airport                                Hygiene measures at Macau
                                                         operators in the region and globally. At the end of                          International Airport
Countries contacted included Australia, Cambodia,        the year, 37 airports in the region were accredited.
Fiji, French Polynesia, Hong Kong SAR, India, Japan,
Jordan, Malaysia, Maldives, Qatar, Saudi Arabia,         Virtual representation
Singapore, Thailand, United Arab Emirates and            To reflect the importance of delivering airport
Vietnam.                                                 industry messages representing airports interests
                                                         to a broad audience, and the virtual wipe out of
Publications                                             in-person events, ACI Asia-Pacific took advantage
The COVID-19 Task Force produced the following           of the many online industry events taking place.
reports and documents in 2020:                           COVID-19-related virtual meetings surpassed 80
                                                         over the course of the year.
                                                         • Asia-Pacific Aviation-Public Health Experts’
Technical guidance documents:                                 Roundtable Discussion
• Common measures implemented at airports in             • 8th Meeting of the Collaborative Arrangement
    Asia-Pacific to prevent the spread of COVID-19            for the Prevention and Management of Public
    (March)                                                   Health Events in Civil Aviation Middle East
• Impact assessment on airport operations due                 (CAPSCA MID/8).
    to COVID-19 (April)                                  • 13th Meeting of the Collaborative Arrangement
• Analysis of Public Health Measures for Protecting           for the Prevention and Management of Public
    Passengers and Rebuilding Confidence (July)               Health Events in Civil Aviation Asia Pacific
                                                              (CAPSCA APAC/13)
Survey report on implementation of public health         • ICAO APAC COVID-19 Contingency and
measures                                                      Recovery Planning Group (ACCRPG) 1-9
• In June, the Task Force conducted a survey                 • ICAO ACCRPG Safety Subgroup 1-13
    to keep track of the implementation status               • ICAO ACCRPG Public Health Subgroup
    of recommended public health measures at                     1-10
    airports in Asia-Pacific and the Middle East and     • Directorate General Civil Aviation Asia and
    the potential impacts of these measures on                Pacific Regions 1-3
    airport operations.                                  • Directorate General Civil Aviation Middle East
                                                              Region 1-3
                                                         • ICAO Aviation-Public Health Roundtable
Survey report on challenges in restart and               • ICAO Middle East Recovery Plan Task Force
recovery of airport operations during COVID-19                1-20
• In October, the Task Force conducted a                 • ICAO Middle East Recovery Plan Task Force
    survey to understand the major challenges and             (Airport security and facilitation workstream)
    obstacles that the industry faced in the restart          1-20
    and recovery of air travel. Some of the identified
    challenges included the myriad of regulations
    on travel restrictions, quarantine requirements      Members of ACI Asia-Pacific spoke at multiple
    and COVID-19 testing protocols.                      industry events including International Airport
                                                         Online Summit, CAPA Live, World Bank, WHO,
                                                         GCC Round Table Forum and other virtual events.
Airport Health Accreditation
Launched in July, the Airport Health Accreditation
programme assists airports by assessing new
health measures and procedures introduced as a
result of the COVID-19 pandemic in accordance
with ICAO Council Aviation Recovery Task
Force recommendations. Areas of assessment for
accreditation include cleaning and disinfection,
physical distancing (where feasible and practical),
staff protection, physical layout, passenger
communications and passenger facilities.

First out of the gate in Asia-Pacific was Incheon
International Airport in Seoul, Korea, accredited
in August. The first airport in the Middle East was
Muscat International Airport in Oman, who passed
their accreditation in October.

12                                                                                                              COVID-19 Response                               13
ACI Asia-Pacific Year in Review 2020
15 ACI ASIA-PACIFIC
        TH

REGIONAL ASSEMBLY
The pandemic had a devastating effect on in-person      of topics including the state of the air transport
meetings and events. ACI Asia-Pacific’s very own        industry in the region, the impact of COVID-19 on
annual event, the 15th ACI Asia-Pacific Regional        the aviation industry and updates on the various ACI
Assembly, Conference & Exhibition, was affected         programmes. The short term Action Plan to address
too. The event was originally slated for April 2020     the pandemic was shared with members.
hosted by Kansai Airports in Nara, Japan. Ultimately,
the event was cancelled and turned into a scaled        During the Regional Assembly, outgoing ACI World
down virtual Regional Assembly meeting on 11 June       Director General Ms. Angela Gittens was thanked
2020.                                                   for her valuable contributions and members had
                                                        the opportunity to hear from incoming ACI World
Virtual assembly                                        Director General Mr. Luis Felipe de Oliveira.

                                                                                                                 WORLD BUSINESS
The first-ever virtual assembly was presided over by
the President of the ACI Asia-Pacific Regional Board    New members
and CEO of Changi Airport Group, Mr. Seow Hiang         The President welcomed the following new
Lee. During the virtual Regional Assembly, ACI          members to the ACI Asia-Pacific community:
Asia-Pacific’s members confirmed new Officers,          • Beijing Daxing International Airport (China)

                                                                                                                 PARTNERS
Directors and Special Advisors to its Regional          • Fukuoka International Airport Co., LTD (Japan)
Board. Comprised of aviation business leaders from      • Palmerston North Airport Limited (New Zealand)
across the Asia-Pacific and Middle East region, the     • U-Tapao Rayong-Pattaya International Airport
Regional Board governs the overall development             (Thailand)
strategy of ACI Asia-Pacific.
                                                        Meet the Board series
Mr. Lee, who was re-elected to continue in his role     To introduce the Regional Board to the broader           The World Business Partners (WBP) Annual            First virtual roundtable
for a further two years, commented that it was          membership and public, a ‘Meet the Board’ series of      Meeting was held virtually on 28 July with over     More than 40 WBP’s and guests from around 20
important, now more than ever, that ACI Asia-           articles was initiated. In this series, members of the   30 participants. WBP’s received an overview of      countries attended ACI Asia-Pacific’s first virtual
Pacific had a broad representation to help navigate     ACI Asia-Pacific Regional Board were interviewed         the Board-approved Strategic Plan 2020-2023, an     roundtable on 29 September. The roundtable
the airport industry through these difficult times.     about their leadership style, thoughts on the next       update of virtual engagement opportunities and      provided suppliers from multiple disciplines the
                                                        generation of leaders and, unavoidably, the impact       plans for a revamped event in 2021 geared towards   opportunity to hear first-hand from airport leaders
During the virtual assembly, the ACI Asia-Pacific       of the pandemic. The interviews were then featured       greater participation by WBPs.                      from Dubai Airport, Kansai Airports and Mumbai
Director General presented the Strategic Plan           online and in the association’s Bi-weekly Newsletter.                                                        International Airport Limited on their perspectives
2020-2023. He also reported on a wide range                                                                      New partners                                        on the COVID-19 recovery.
                                                                                                                 In 2020, ACI Asia-Pacific welcomed nine new WBPs
                                                                                                                 to its community.                                   Connect and engage
                                                                                                                 Regular:                                            Without in-person events this year, ACI Asia-Pacific
                                                                                                                 1. ATvanGarde Pte Ltd                               created new opportunities for WBP’s to connect
                                                                                                                 2. CAPA - Centre for Aviation                       and engage with airport members. Dedicated
                                                                                                                 3. Oshkosh Corporation                              interviews or articles were featured in the Bi-
                                                                                                                 4. Ports Projects Management & Development Co.      weekly Newsletter and amplified on social. The
                                                                                                                 5. Safe Flight Inc.                                 launch of the refreshed corporate website created
                                                                                                                 6. WAISL Limited                                    new advertising and marketing opportunities. And
                                                                                                                 7. WSA Co.                                          a new section “Perspectives” provided further
                                                                                                                                                                     opportunity to provide thoughts, leadership and
                                                                                                                 Affiliate:                                          industry trends to a broader audience.
                                                                                                                 8. Jacobs U.K. Limited                              .
                                                                                                                 9. Genetec Asia-Pacific Limited

                                                                                                                 As of December 2020, the WBP membership stands
                                                                                                                 at 66 Regular and 29 Affiliate members

14                                                            15th ACI Asia-Pacific General Assembly             World Business Partners                                                                              15
ACI Asia-Pacific Year in Review 2020
COMMUNICATIONS

Against the backdrop of digital transformation, 2020    to amplify accomplishments and innovations and             Our
                                                                                                                Priorities
saw Communications embarking on a datamining            showcasing the economic and social value airports
exercise, transition to a new member and marketing      bring through media relations, content creation,
platform, increasing (social) media presence and        social channels and more.
launching a new website and a Communicators’
Network.                                                New website launch
                                                        At the tail end of 2020, the new www.aci-asiapac.aero
Datamining and digital platform                         website was launched to showcase the value of
The team carried out a large-scale membership data      airports in the region. Sporting a fresh visual
mining and validation exercise, reviewing 2,000+        identity, the new website features thematic pages,
individual entries.                                     a dedicated section on news and perspectives, a
                                                        digital airport and associate member directory and
Concurrently, the digital events management and         a WBP capability database.
registration platform was expanded to include
communications, marketing and membership

                                                                                                                 Aviation
management.

Increased social engagement                                                                                                    Environment
Over the course of the year, the association grew
its followers to 10,000 on LinkedIn and Twitter
                                                                                                                 Security
combined. The engagements statistics are steadily
increasing, demonstrating the interest in the airport
industry.

Press releases
The communications team supported the
COVID-19 advocacy efforts with press releases to                                                                 Operational   Human
                                                                                                                 Safety        Resources
secure media coverage, on occasion partnering with
regional associations for even greater impact.

Communicators’ Network
The Communicators’ Network was established in
March 2020 bringing together communications and
marketing representatives from 33 airport members
across the region. The network offers a platform

                                                                                                                 Airport
                                                                                                                 Economics

16                                                                                        Communications                                     17
ACI Asia-Pacific Year in Review 2020
our Priority

                                                                         AVIATION SECURITY
     Social distancing at baggage screening at
           Hamad International Airport                                             The COVID-19 pandemic will undoubtedly bring
                                                                                   substantial changes to the airport industry,
                                                                                   particularly in the way air passengers will travel in
                                                                                   the future. As passenger traffic starts to resume,
                                                                                   one of the key priorities for airport operators
                                                                                   is to ensure the health and wellbeing of the
                                                                                   passengers and the public while they are at the
                                                                                   airport. This is true especially in areas such as
                                                                                   the security checkpoint where close interaction
                                                                                   between passengers and staff may occur. Airports
                                                                                   will need to adapt to the new security operating
                                                                                   environment during and after the COVID-19
                                                                                   pandemic.

                                                                                   Survey on COVID-19 security measures
                                                                                   To understand the common measures implemented
                                                                                   by airports in the region to minimize the risk of
                                                                                   transmission at the security checkpoint, the ACI
                                                                                   Asia-Pacific Regional Aviation Security Committee
                                                                                   (RASC) conducted a survey in November. The
                                                                                   findings included:

                                                                                   •   Mandatory wearing of Personal Protective
                                                                                       Equipment (PPE) by screeners
                                                                                   •   Physical distancing throughout the checkpoint
                                                                                   •   Adjustment to current screening procedures
                                                                                       to minimize physical contact with passengers
                                                                                   •   Installation of plexiglass at the secondary bag
                                                                                       search area
                                                                                   •   Provision of hand sanitizers for passengers
                                                                                       after screening
                                                                                   •   Enhanced disinfection of security trays and
                                                                                       equipment.

18                                               Our Priority: Aviation Security                                                    19
Security challenges under COVID-19           ICAO Annex 17 amendments
                                                                            While minimizing the risk of transmission    In January, the Regional Office
                                                                            at the security checkpoint is a priority,    participated in an ICAO Annex 17
                                                                            it is equally important for airports to      Working Group meeting hosted by the
                                                                            maintain the highest level of security at    Singaporean Ministry of Transport.
                                                                            all times. Through the survey, the RASC      Attended by representatives from
                                                                            identified a number of possible challenges   14 states and four international
                                                                            for airport security operations going        organizations, the attendees discussed
                                                                            forward especially when traffic gradually    a number of potential new or revised
                                                                            returns. These challenges include:           Standards      and      Recommended
                                                                                                                         Practices (SARPs) including security
                                                                            •    Budgetary cutbacks on future            culture, hold baggage screening, and
                                                                                 security investment (such as            behavioural detection.
                                                                                 the deferral or suspension
                                                                                 vpeoplepower (for example               The major task of the Working Group
                                                                                 salary reduction or layoff)             is to develop, review and update
                                                                            •    Aviation     security    resources      the SARPs in ICAO Annex 17 on a
                                                                                 being diverted to public health         regular basis. Over the years, many
                                                                                 screening, for example security         consequential amendments to Annex
                                                                                 screeners being responsible for         17 have been proposed by the group as
                                                                                 temperature check                       the security environment has evolved.
                                                                            •    Possible new security risks due to      The Working Group reports to the
                                                                                 COVID-19. This could be insider         Aviation Security Panel, an ICAO
                                                                                 threats due to employee layoff          security policy decision-making body.
                                                                                 and concealment of prohibited
                                                                                 items under PPE suit                    The amendments proposed by the
                                                                            •    Reduction in handling capacity          Working Group will be reviewed
                                                                                 of security checkpoint. Various         at the next ICAO Aviation Security
                                                                                 simulation analyses run by the          Panel meeting, which is tentatively
                                                                                 ACI Smart Security programme            scheduled to be held in June 2021.
                                                                                 estimate that the passenger
                                                                                 handling capacity at the airport
                                                                                 security checkpoint could be
                                                                                 reduced 30-70%, depending on
                                                                                 the airport layout and operational
                                                                                 models, if the two-meter social
                                                                                 distancing rule is applied.

                                                                            Advocacy for balanced approach to
                                                                            security
                                                                            ACI Asia-Pacific presented the survey
                                                                            results at the 8th ICAO Asia and
                                                                            Pacific Regional Aviation Security
                                                                            Coordination       Forum       (RASCF-
                                                                            APAC/8) held in December to
                                                                            advocate to civil aviation regulators of
                                                                            Asia-Pacific for a balanced approach
                                                                            to aviation security and public health
                                                                            in the restart and recovery phase.

                                                                            Looking ahead to 2021, ACI Asia-
                                                                            Pacific will continue to assist airports
                                                                            in the recovery of security operations
                                                                            from COVID-19, while refocusing
                                                                            attention to other ongoing security
                                                                            issues, such as security culture and
                                                                            insider threat.

     Smiths Detection Checkpoint and Body Scanner
              at Jeju International Airport.

20                                                  Our Priority: Aviation Security                                                                         21
our Priority

OPERATIONAL
SAFETY
Over the course of the year, new safety guidelines were published
and existing ones translated. The association called for better
training on wildlife hazard management and a positive safety culture
was promoted at ICAO level and the team contributed to an ICAO
mission.

Virtual contribution to ICAO Runway Safety Team mission to
Manila
In March, the Regional Office contributed to an ICAO Runway
Safety Go-Team mission for Manila Ninoy Aquino International
Airport in Manilla, the Philippines. The aim of the mission was
to help the airport identify gaps in runway safety and share best
practices on the topic.

The ICAO Runway Safety Go-Team provides international
assistance and partner organizations such as ACI Asia-Pacific for
the implementation of effective runway safety programmes. Due
to COVID-19 travel restrictions, ACI Asia-Pacific was not able to
participate in person.

New safety guidelines published
In the face of COVID-19 travel restrictions and the inability to
conduct face-to-face meetings, the ACI Asia-Pacific Regional
Operational Safety Committee (ROSC) transitioned to online
meetings. The ROSC published four sets of new safety guidelines
in May on:                                                             AIRPORTS COUNCIL
• Wildlife Hazard Management Plan                                      INTERNATIONAL
• Runway Inspections
• How to be Innovation in Safety?                                                Guidelines on
• Competency Definitions and Checks for Aerodrome Workers                       Wildlife Hazard
                                                                              Management Plan

These guidelines are specifically intended for airport operators in                       1st Edition, 2020
the region taking into account the operating environment, cultural               ACI Asia-Pacific Regional

and linguistic diversities in the region.                                     Operational Safety Committee

These guidance materials are available on the ACI Asia-Pacific
website for the association’s members.

                                                                                                                     Runway inspection at a Malaysia Airports’ airport

22                                                                                                            Our Priority: Operational Safety                           23
Translated Safety Management System handbooks
The 2016 Safety Management System handbook was
                                                                                           our Priority
translated into Chinese and Arabic. Mr. Abdullah

                                                                                           AIRPORT
Alfalahi, Senior Manager, Aerodrome SMS of Dubai
Airports kindly supported the Arabic translation.

The Chinese and Arabic versions are available on
the ACI Asia-Pacific website.

                                                                                           ECONOMICS
Global Repor ting Format implementation
postponed
The Global Reporting Format (GRF) for Runway
Surface Conditions was originally scheduled to
become applicable in November 2020 but was
postponed for one year because of COVID-19. It
is a very topical issue because it is a format that
ICAO mandates. It will now become applicable on
4 November 2021.

Promotion of safety culture
The promotion of a positive safety culture amongst                                         ACI Asia-Pacific supported the advancement of economic policy
regulators and operators was one of the key work                                           matters through strategic engagement with policy makers,
areas that the ROSC identified at the end of 2019.                                         regulators and key stakeholders. In 2020, the focus of the work
A poor safety culture jeopardizes safety because                                           programme was primarily on COVID-19 related initiatives and
employees are discouraged to openly point out                                              paving the way for an economically sustainable recovery of the
and discuss safety issues. This obviously affects the                                      airport sector.
prevention and investigation of accidents.
                                                                                           COVID-19 monitoring and assessment
ACI Asia-Pacific’s call for a better safety culture                                        To understand the impact of COVID-19 on the region, ACI Asia-
was heeded at ICAO and a series of meetings on                                             Pacific, with the support of members, began bi-week tracking
the subject. The recognition culminated in a formal                                        of passenger volume from selected airports in mid-March. This
conclusion adopted by the supreme air navigation                                           monitoring exercise covers around 30% of passenger traffic in
body of the region’s Asia/Pacific Air Navigation                                           Asia-Pacific and the Middle East.
Planning and Implementation Regional Work Group
(APANPIRG) in December.                                                                    The Economics Team also contributed to ACI World’s five
                                                                                           COVID-19 economic impact assessments on airports released
Wildlife hazard management training                                                        in March, April, May, August and December.
In 2020, an ACI-sponsored call for better training
for wildlife hazard management was agreed to at the                                        ACI Asia-Pacific actively monitored relevant policy developments
same APANPIRG meeting. With this call, ACI Asia-                                           and relief measures throughout the year, and contributed
Pacific hopes to complement its effort in providing                                        to advocacy campaigns at regional and global level calling for
guidelines on the subject to airport operators with                                        government support measures and financial relief for the sector.
a push for better training especially in states where
wildlife hazard is not necessarily always high on the
agenda.

24                                                      Our Priority: Operational Safety   Our Priority: Airport Economics                                    25
2020 traffic trending                                 aggressive lobbying by airlines for a blanket waiver of     implementation of WASG issues at global level. In         The data was collected prior to the outbreak of COVID-19
            Overall, in 2020, ACI Asia-Pacific observed that      the 80/20 usage requirements for the Winter 2020            the slot waiver discussion for the Summer 2021            and findings provide an indication of the dynamics of airport
            the year-on-year (YOY) decline of passenger           season, ACI Asia-Pacific worked with ACI World to           season, the WASB was able to reach a global               charges and airfares before the advent of COVID-19.
            traffic commenced in late January. The situation      advocate for a conditional waiver, reaching out to          recommendation in November that was adopted by
            deteriorated rapidly and bottomed out around -95%     policy-makers in 11 countries and making substantial        a number of jurisdictions in the region. On the other     Assessing the financial burden of public health
            in mid-April. The trend showed some improvements      inroads in several markets where the debate was             hand, there were also some countries that opted           measures
            in early May, driven by the resumption of domestic    previously dominated by airlines. In December, ACI          to tailor the policy decision based on local market       The Committee established a working group
            travel in China and the Republic of Korea. The        worked together with Sydney Airport in Australia            conditions.                                               in the third quarter to assess the cost burden of
            YOY decline slowly improved to around -70% in         on a submission to local government suggesting                                                                        implementing a common set of 28 public health
            November. However, the trend deteriorated yet         that slot rules would need to be tailored for the                                                                     measures at airports. Given that many airports were
            again from December and into the first few weeks      circumstances that are unique to individual airports.                                                                 operating at limited/ partial capacity, the financial
            of 2021 due to the resurgence of new COVID-19                                                                                                                               burden was shown to be insignificant. The working
            cases in many countries.                              At the global level, the new governance structure                                                                     group will continue to monitor the developments.
                                                                  of the Worldwide Airport Slot Guidelines (WASG)
            Slot allocation                                       commenced in January 2020. Under this new                                                                             Privatization and infrastructure development
            The newly-created ACI Asia-Pacific Regional Task      structure, the Worldwide Airport Slot Board                                                                           post-COVID-19
            Force on Slot Allocation was activated in February.   (WASB), consisting of representatives from                                                                            To assist policy makers in preparing for the next
            The first task at hand was supporting global          airports, airlines and slot coordinators, is the body                                                                 wave of airport privatization in India, ACI Asia-
            discussions in response to COVID-19. Addressing       that discusses, reviews and approves policy and                                                                       Pacific finalized a policy brief on privatization in
                                                                                                                                                                                        India in August 2020. The policy brief provided eight
                                                                                                                                                                                        recommendations for improving the international
                                                                                                                                                                                        private sector’s participation in India’s airport sector.

                                                                                                                                                                                        In anticipation of the need for more private funding
                 Total Airport Passenger Traffic (COVID-19): selected                                                                                                                   to support airport infrastructure development post-
                                                                                                                                                                                        COVID-19, the Committee proposed to establish a
                                                                                                                                                                                        working group on privatization in 2021 with the aim
                       airports in Asia- Pacific and the Middle East                                                          Regional Economics Committee                              to develop recommendations to reform concession
                                                                                                                              The Regional Economics Committee adjusted its             model/ privatization framework.
                                                                                                                              work programme to support COVID-19 related
                       Jan.    Feb.     Mar.     Apr.    May      Jun.       Jul.   Aug.    Sep.      Oct.    Nov.     Dec.   initiatives and pave the way for the recovery.
            25000
                                                                                                                              Regional study on airport charges and airfares
                                                                                                                              A regional study analysing airport charges and airfares
                                                                                                                              was finalized in the second quarter. The study was a
            20000                                                                                                             response to advocacy efforts by airlines around the
                                                                                                                              world calling on governments to step up regulation on
                                                                                                                              airport charges, claiming that airports have monopoly
                                                                                                                              power resulting in higher airport charges.
            15000
Thousands

                                                                                                                              As the COVID-19 recovery will be slower than
                                                                                                                              originally expected, airlines around the world are
                                                                                                                              being aggressive in asking airports to forego charges
                                                                                                                              as evident in their active lobbying efforts. The          Support to ACI World
            10000                                                                                                             findings of this study will help provide the proper       Throughout 2020, the Committee supported a
                                                                                                                              context for the airport charges discussions before        number of global level studies led by ACI World
                                                                                                                              policy makers and serve as discussion tools for ACI       including the Capital Expenditures Needs Study and
                                                                                                                              and members.                                              the Value Creation by Airport Groups Study.
             5000
                                                                                                                              The key findings of the study are:                        Committee leadership
                                                                                                                              • Airport charges represent a relatively small            We would like to thank outgoing Chair Mr. Gregory
                                                                                                                                  share of airlines’ costs.                             Jamet of Kansai Airports for his tenure and
                 0                                                                                                            • Airport charges have been mostly flat or                leadership of the Regional Economics Committee.
                                                                   Week                                                           decreasing over the past decade.                      He served as Chair from 2019-2020, and as Vice
                                                                                                                              • Airport charges play a relatively small role in         Chair from 2017-2019.
                     2020 Week 1- 2021 Week 5               2019 passenger           2020 passenger          2021 passenger       determining the price of an air ticket.
                                                            traffic                  traffic                 traffic
                     30 Dec 19 - 31 Jan 21

            26                                                                                                                Our Priority: Airport Economics                                                                                    27
our Priority

ENVIRONMENT

Despite the ramifications of the pandemic, ACI           To highlight airports’ use of renewable energy,         Green Airports Recognition                     term. The study is conducted under the
Asia-Pacific continued promoting and raising             ACI Asia-Pacific addressed participants at a            The 2020 Green Airports Recognition            leadership of the ACI World Environment
environmental awareness in the region through            workshop on Solarization of International Airports      programme recognised nine airports on          Standing Committee.
virtual platforms and encouraged members to              organised by the International Solar Alliance. The      World Environment Day for submissions
continuously mitigate the environmental impact           presentation outlined ACI’s response to the Paris       on water management which documented           The    airport     Long-Term  Carbon
caused by operations or expansion at airports.           Agreement, explained the new Airport Carbon             approaches to waste water treatment,           Goal study has fully engaged with
Climate change mitigation has become a topic of          Accreditation levels 4/4+ and described an ongoing      water harvesting, water recycling and          the   Asia-Pacific   region  members
increasing interest in the region. Many airports         Long-Term Carbon Goal study aiming to provide           water reduction. The summaries of the          through:
believe the sector’s capacity to tackle climate change   recommendation of goals and pathways to net zero        case studies are available in the Green
and have a sustainable business model will improve       carbon.                                                 Airports Recognition 2020 publication,         •   17 interviews with high-level airport
public confidence during the COVID-19 recovery.                                                                  available on the ACI Asia-Pacific website.         executives and sustainability leaders
                                                                                                                 Many of these outstanding best practices       •   A region-specific workshop
Regional Environment Committee                                                                                   have also been nominated for case studies      •   Airport members’ survey
Under the leadership of the Chair, Ir. Khairiah                                                                  publication for the ICAO Eco-Airport           •   Four progress briefings to Asia-Pacific
Salleh, General Manager, Engineering of Malaysia                                                                 Toolkit e-collection.                              airports environmental experts
Airports Holdings Berhad and Vice Chair Mr. M.                                                                                                                  •   Briefing to the Regional Board.
Muthukrishnan, Delhi International Airport Ltd., the                                                             The Green Airports Recognition promotes
Regional Environment Committee (REC) decided to                                                                  environmental best practices to minimize       Due to the diversity and uniqueness of
enhance and focus resources addressing important                                                                 aviation’s impact on the environment and       the Asia-Pacific and Middle East region,
and emerging environmental issues. Throughout                                                                    recognizes ACI Asia-Pacific’s members          airports are at different points of their
the year, the REC continued organizing and inviting                                                              for outstanding accomplishments in their       decarbonization journey depending on
experts to webinars to keep members updated on                                                                   environmental projects.                        their geography, climate differences and
different environmental and sustainability topics.                                                                                                              availability of renewable energy sources.
Eight webinars addressed a multitude of topics                                                                   Celebrating its fifth anniversary, Green
including the Long-Term Carbon Goal study, the                                                                   Airport Recognition 2021 was launched with     Bearing in mind the long-term rapid
new Airport Carbon Accreditation levels, circular        Airport Carbon Accreditation                            the theme of “Air Quality Management”.         growth of traffic in our region, the related
economy for Asia-Pacific airports and climate            By the end of 2020, there were 59 accredited                                                           CO2 emissions and despite the COVID-19
change adaptation.                                       airports in Asia-Pacific and the Middle East region,    Long-Term Carbon Goal study                    pandemic, Asia-Pacific airports will
                                                         representing 40.3% of the region’s air passenger        The ACI World Governing Board (WGB)            need to prepare for the climate change
Aircraft noise survey                                    traffic.                                                has stated that the airport sector needs to    mitigation challenge ahead and be aware
At the beginning of 2020, the Aircraft Noise                                                                     lead the debate and develop an action plan     of the opportunities in renewable energy
Management Working Group launched the first ACI          In November, the Airport Carbon Accreditation           on how the aviation industry can reach         for cost saving.
Asia-Pacific Aircraft Noise Management Survey.           programme announced two new levels to align with        net zero carbon and continue creating
The survey provided insights for the REC to seek         the Paris Agreement: Level 4 (Transformation) and       economic and societal value.
opportunity on advocacy and guidance document            4+ (Transition). The new levels are intended to
development as part of the ICAO Balanced Approach        encourage airports to reduce their emissions in line    Airport members also want to take
to Aircraft Noise Management framework.                  with the latest scientific and political developments   ownership and signify their commitment
                                                         and meet growing public and stakeholder                 in addressing societal challenges. As such,
Advocacy                                                 expectations.                                           the WGB commissioned, in October 2019,
At ICAO’s Fourth Meeting of the Aerodromes                                                                       a comprehensive study to determine the
Operations and Planning Sub-Group (AOP/SG/4),            Two airports from the region were among the first       emission baseline, pathways and feasibility
ACI Asia-Pacific presented the 2019 Environmental        in the world to level up: Christchurch International    for airports to achieve net zero in the long
Survey and Green Airports Recognition 2020. The          Airport and Indira Gandhi International Airport
focus of the latter was on water management to           reached Level 4 (Transformation) and 4+ (Transition)
promote airports’ water management efforts.              respectively.

28                                                                                                               Our Priority: Environment                                                                     29
our Priority

HUMAN RESOURCES
Suffice it to say, members of the Regional Human           members, to ensure continuous staff development         Mr. Masahito Nakashima, Assistant Manager at            Capacity Building
Resources (HR) Committee were caught up in the             and capacity building endeavours.                       Central Japan International Airport Co. Ltd. was        With the coronavirus outbreak early in the
response to the pandemic crisis for much of 2020. As                                                               selected as 2020 Young Executive of the Year.           year developing into a full-blown pandemic,
airport members across Asia-Pacific and the Middle         Due to persisting challenges, the December meeting      Cargo Manager Mr. Naveen Raja Kannamala of              ACI’s Developing Nations’ Airports Assistance
East grappled with the impact of the pandemic,             too was held virtually. Arising from the retirement     GMR Hyderabad International Airport Ltd. and            Programme was not able to proceed as planned.
their HR departments also struggled to manage and          and reassignment of representatives Ms. Wanporn         Security Executive Mr. Abhishek Kumar of Mumbai         Likewise, members’ participation in other ACI
respond to the wellbeing and needs of its workforce.       Buasri from Airports of Thailand and Mr. Sanjay         International Airport Ltd. received honourable          global training programmes were limited.
Drops in passenger traffic and evolving operational        Jain of Airports Authority of India, the Committee      mentions.                                               Airport member, Pohnpei International Airport,
needs, saw HR departments supporting respective            welcomed their replacements, Ms. Panit Stientape                                                                was able to attend training early in the year and still
departments adapt work schedules and rosters,              and Captain Raj K Malik, respectively.                  The panel of judges, chaired by Sheikh Aimen bin        make use of the Regional Office’s subsidy provision
develop contingency plans, step up communications                                                                  Ahmed Al-Hosni, CEO of Oman Airports and                through the Small Airports Assistance Programme.
and make other arrangements to ensure the health           Committee Chair Ms. Justina Tan of Changi Airport       Secretary Treasurer of ACI Asia-Pacific Regional        Members from Bhutan, Myanmar and Vanuatu
and safety of the workforce. Where possible,               Group updated members on the report to the ACI          Board, also comprised:                                  made use of the regional Online Learning Centre
employees were allowed to work remotely, though            Asia-Pacific Regional Board. Besides highlighting       • Mr. Manjit Singh, Deputy Regional Director of         Scholarship during the year.
acknowledging many challenges remained for such            the Committee’s collective mission and objectives           Asia and Pacific Office, ICAO
arrangements to be effective and conducive to              to network and sharing best practices and industry      • Mr. Achim Czerny, Associate Professor of the
productivity.                                              knowledge with one another, members recollected             Department of Logistics and Maritime Studies,
                                                           how previous years’ focus on HR Digitization and            Hong Kong Polytechnic University
Committee leadership                                       the transformative needs thereto actually served as     • Ms. Justina Tan, Managing Director, People,
With travel restrictions, cancellation of in-person        their foundation and better equipped them to cope           Changi Airport Group
meetings and other challenges arising from the             with the COVID-19 pandemic.                             • Ms. Ada Tse, Deputy Director General, ACI
pandemic, the Regional HR Committee transitioned                                                                       Asia-Pacific
to meet virtually on 15 July and 14 December.              Based on members’ sharing throughout the year
                                                           and in view of the diverse range of responses and       The panel of judges concluded that Mr. Nakashima’s
During the July meeting, the Committee shared              undertakings, the Committee prepared a publication      submission demonstrated substantial research
their appreciation for the contributions of outgoing       featuring case studies and high-level guidelines on     effort and provided thoughtful recommendations on
representatives from Taoyuan International Airport         preparing the airport workforce and workplace for       understanding and fulfilling passengers’ needs in the
Corporation and Incheon International Airport              the ‘new normal’ post-COVID-19 to share with the        context of airports.
Corporation, Messrs Vincent Hsu and Dong Hwa               broader ACI Asia-Pacific membership.
Shin, respectively. Members welcomed their
respective replacements, Messrs Yuan Hung Ting             The Regional HR Committee continued under the
and Jeong Whey Kim.                                        leadership of its Chair and Vice Chairs, Ms. Tan
                                                           of Changi Airport Group, Ms. Florence Chung
ACI Asia-Pacific Director General met virtually            of Airport Authority Hong Kong, and Ms. Hind            I firmly believe that the role of this programme has
with the Committee and shared his Board-approved
vision and Strategic Plan, as well as the latest impacts
                                                           Mahmood of Bahrain Airport Company.
                                                                                                                   become increasingly important as a platform to create
and observations arising from the pandemic.                Young Executive of the Year Award                       excellent innovative ideas. I would truly recommend
                                                                                                                   that talented young people with high aspirations
Committee members shared stories with one                  ACI Asia-Pacific’s signature HR programme, the Young
another on initiatives from HR departments and             Executive of the Year Award was developed with an
airport colleagues to cope with the challenges of          aim to encourage young talent development at airports   who long for further development of the airport
the pandemic. Initiatives ranged from stepped up           in the region and stimulate professional excellence
communications, provision of health and hygiene            amongst future leaders. Introduced in 2009, the award   industry participate in this programme.
facilities, COVID testing, and flexible work               is an annual research paper competition to encourage
                                                                                                                   Masahito Nakashima, Assistant Manager,
arrangements for the workforce.                            young talents in the region to contribute innovative
                                                           solutions to current aviation industry issues.
Members were reminded of the plethora of ACI               The 2020 Young Executive of the Year Award topic        Central Japan International Airport Co.
online training and webinar opportunities available for    was “Future of Airport Security”.

30                                                                                                                  Our Priority: Human Resources                                                                               31
Our Members
                                                                                                                     COUNTRY / AREA     MEMBER                                                 AIRPORTS
                                                                                                                     SHIJIAZHUANG       Hebei Airport Management Holding Co., Ltd                 4

                                                                                                                     TIANJIN            Tianjin Binhai International Airport Company Limited      1

                                                                                                                     WUHAN              Hubei Airports Group Company                              4

 117
                                                                                                                     XI’AN              China West Airport Group                                  14
                       COUNTRY / AREA       MEMBER                                                       AIRPORTS    XIAMEN             Xiamen International Airport Group Co., Ltd.              4
                      AMERICAN SAMOA                                                                                 ZHENGZHOU          Henan Province Airport Group Co., Ltd                     1
                      PAGO PAGO             American Samoa Government                                       3        CHINESE TAIPEI
                      AUSTRALIA                                                                                      KAOHSIUNG          Kaohsiung International Airport, CAA                      1
 memberS              ADELAIDE              Adelaide Airport Limited                                        2        TAIPEI             Taoyuan International Airport Corporation Ltd.            1
                                                                                                                     COOK ISLANDS
                      BRISBANE              Brisbane Airport Corporation Pty Limited                        1

 49
                      CAIRNS                North Queensland Airports Operations Pty Ltd                    2        RAROTONGA          Airport Authority Cook Islands                            2

                      CANBERRA              Canberra Airport                                                1        FIJI

                      CASUARINA             Northern Territory Airports Pty Ltd                             3        NADI               Fiji Airports                                             2
                      GOLD COAST            Queensland Airports Limited                                     4        FRENCH POLYNESIA
                      HOBART                Hobart International Airport Pty Ltd                            1        PAPEETE            Airport of Tahiti                                         4
                      MELBOURNE             Australia Pacific Airports Corporation Limited                  2        GUAM
 COUNTRIES / AREAS
                      NEWCASTLE             Newcastle Airport Pty Ltd                                       1        AGANA              A. B. Won Pat International Airport, Guam                 1
                                                                                                                     HONG KONG SAR, CHINA
                      PERTH                 Perth Airport Pty Ltd                                           1

 604
                                                                                                                     HONG KONG          Airport Authority Hong Kong                               1
                      SUNSHINE COAST        Sunshine Coast Airport Pty Ltd                                  1
                                                                                                                     INDIA
                      SYDNEY                Sydney Airport                                                  1
                      BAHRAIN                                                                                       * AHMEDABAD         Adani Ahmedabad International Airport Limited             1
                                                                                                                     BENGALURU          Bangalore International Airport Limited                   1
                      BAHRAIN               Bahrain Airport Company SPC                                     1
                                                                                                                     COCHIN             Cochin International Airport Limited                      1
                      BANGLADESH
                                                                                                                     HYDERABAD          GMR Hyderabad International Airport Limited               1
 AIRPORTS             DHAKA                 Civil Aviation Authority of Bangladesh                          1
                      BHUTAN                                                                                        * LUCKNOW           Adani Lucknow International Airport Limited               1

                      PARO                  Department of Air Transport, Bhutan                             1       * MANGALURU         Adani Mangaluru International Airport Limited             1
                                                                                                                     MUMBAI             Mumbai International Airport Ltd                          1
 * New Member         BRUNEI DARUSSALAM
                                                                                                                     NEW DELHI          Delhi International Airport Ltd                           1
                      BANDAR SERI BEGAWAN   Department of Civil Aviation (Brunei)                           1
                                                                                                                     NEW DELHI          Airports Authority of India                              121
                      CAMBODIA
                                                                                                                     INDONESIA
                      PHNOM PENH            Cambodia Airports                                               3
                                                                                                                     JAKARTA            PT Angkasa Pura I (Persero)                               15
                      CHINA
                                                                                                                     JAKARTA            PT Angkasa Pura II (Persero)                              14
                      BEIJING               Beijing Capital International Airport Co., Ltd.                 1
                                                                                                                     IRAN
                     * BEIJING              Beijing Daxing International Airport                            1
                                                                                                                     QESHM              Qeshm International Airport                               1
                      CHANGCHUN             Jilin Civil Airport Group Company                               3
                                                                                                                     TEHRAN             Imam Khomeini Airport City                                1
                      CHANGSHA              Hunan Airport Co., Ltd. Changsha Huanghua International         1
                                            Airport Branch                                                           TEHRAN             Iran Airports & Air Navigation Company                    59
                      CHENGDU               Sichuan Province Airport Group Co., Ltd.                        5        IRAQ
                      CHONGQING             Chongqing Airport Group Co.,Ltd.                                1        ERBIL              Erbil International Airport                               1
                      GUANGZHOU             Guangdong Airport Authority                                     5        JAPAN
                      HAINAN                HNA Airport Group Co., Ltd                                      10       FUKUOKA            Fukuoka International Airport Co., Ltd                    1
                      HANGZHOU              Hangzhou International Airport Co. Ltd                          1        NAGOYA             Central Japan International Airport Co. Ltd.              1
                      HARBIN                Heilongjiang Airports Management Group Co., Ltd                 12       OSAKA              Kansai Airports                                           3
                      HOHHOT                Inner Mongolia Autonomous Region Civil Airports Group Co.,      1        TOKYO              Japan Airport Terminal Co., Ltd.                          1
                                            Ltd. Hohhot Branch                                                       TOKYO              Narita International Airport Corporation                  1
                      KUNMING               Yunnan Aviation Industry Investment Group Company of            12       JORDAN
                                            Limited Liability
                                                                                                                     AMMAN              Airport International Group                               1
                      NANCHANG              Jiangxi Airports Group Company                                  6
                                                                                                                     AMMAN              Jordan Airports Company PSC                               1
                      NANJING               Eastern Airports Co., Ltd                                       1
                                                                                                                     KAZAKHSTAN
                      SHANGHAI              Shanghai Airport Authority                                      2
                                                                                                                     ALMATY             Almaty International Airport JSC                          1
                      SHENYANG              Shenyang Taoxian Int’l Airport Co., Ltd                         1
                                                                                                                     NUR-SULTAN         Nursultan Nazarbayev International Airport                1
                      SHENZHEN              Shenzhen Airport Co., Ltd                                       1

32                                                                                                                  Our Members                                                                           33
COUNTRY / AREA       MEMBER                                                       AIRPORTS                                COUNTRY / AREA         MEMBER                                              AIRPORTS
KIRIBATI                                                                                                                  SAUDI ARABIA
TARAWA              Airport Kiribati Authority                                       20                                   JEDDAH                 General Authority of Civil Aviation                      27
KOREA                                                                                                                     MEDINA                 Tibah Airports Operation Co. Ltd.                        1
INCHEON             Incheon International Airport Corporation                        1                                    SINGAPORE
SEOUL               Korea Airports Corporation                                       14                                   SINGAPORE              Changi Airport Group (Singapore) Pte Ltd                 1
KUWAIT                                                                                                                    SRI LANKA
KUWAIT CITY         Kuwait International Airport-D.G.C.A                             1                                    COLOMBO                Airport & Aviation Services (Sri Lanka) Limited          3
MACAU SAR, CHINA                                                                                                          THAILAND
MACAU               CAM-Macau International Airport Co. Ltd.                         1                                    BANGKOK                Airports of Thailand Public Co. Ltd.                     6
MALAYSIA                                                                                                                  RAYONG                 U-Tapao Rayong-Pattaya International Airport             1
KUALA LUMPUR        Malaysia Airports Holdings Berhad                                39                                   TONGA
MALDIVES                                                                                                                  NUKU'ALOFA             Tonga Airports Limited                                   6
MALE                Maldives Airports Company Limited                                1                                    UNITED ARAB EMIRATES
MARSHALL ISLANDS                                                                                                          ABU DHABI              Abu Dhabi Airports                                       5

MAJURO              RMI Ports Authority                                              1                                    DUBAI                  Dubai Airports                                           2
MICRONESIA (FEDERATED STATES OF)                                                                                          FUJAIRAH               Fujairah - Department of Civil Aviation                  1

POHNPEI             Pohnpei Port Authority                                           1                                    RAS AL KHAIMAH         Ras Al Khaimah International Airport                     1
MONGOLIA                                                                                                                  SHARJAH                Sharjah Airport Authority                                1

ULAANBAATAR         Civil Aviation Authority of Mongolia                             19                                   USA

MYANMAR                                                                                                                   HONOLULU, HI           Hawaii Department of Transportation                      15
MANDALAY            MC-Jalux Airport Services Co., Ltd.                              1                                    VANUATU
NAYPYITAW           Pioneer Aerodrome Services Company Limited                       1                                    PORT VILA              Airports Vanuatu Limited                                 3
YANGON              Yangon Aerodrome Company Limited                                 1                                    VIETNAM
NEPAL                                                                                                                     HOCHIMINH CITY         Airports Corporation of Vietnam                          21
KATHMANDU           Tribhuvan International Airport Civil Aviation Office,           1
                    Kathmandu, Nepal
NEW CALEDONIA
NOUMEA              Chambre de Commerce et d’Industrie                               1
NEW ZEALAND
AUCKLAND            Auckland International Airport Ltd.                              1
                                                                                                                      AFFILIATE Members
                                                                                              5
CHRISTCHURCH        Christchurch International Airport Ltd.                          1
                                                                                                   members
DUNEDIN             Dunedin International Airport Ltd.                               1                                    COUNTRY / AREA          MEMBER                                           AIRPORTS
NAPIER              Hawke’s Bay Airport Ltd                                          1                                    CANADA                  Vancouver Airport Authority                         1

                                                                                             11
PALMERSTON          Palmerston North Airport Limited                                 1                                    ISRAEL                  Israel Airports Authority                           7
WELLINGTON          Wellington International Airport Ltd.                            1             airports
                                                                                                                          USA                     Alaska International Airport System                 1
NORTHERN MARIANAS
                                                                                                                          USA                     City and County of San Francisco                    1

                                                                                              3
SAIPAN              Commonwealth Ports Authority                                     3
OMAN
                                                                                                   countries/             USA                     Los Angeles World Airports                          1
                                                                                                   Areas
MUSCAT              Oman Airports Management Company                                 3

                                                                                                                      ASSOCIATE Members
PAPUA NEW GUINEA
PORT MORESBY        National Airports Corporation (NAC) – PNG                        22

                                                                                              7
PHILIPPINES
                                                                                                   members                COUNTRY / AREA          MEMBER
CATICLAN            TransAire Development Holdings Corp.                             1
CEBU                Mactan-Cebu International Airport Authority                      1                                    AUSTRALIA               Australian Airports Association Ltd

                                                                                              7
CLARK               Luzon International Premier Airport Development Corporation      1                                    CHINA                   China Civil Airports Association
MANILA              Manila International Airport Authority                           1
                                                                                                   countries/
                                                                                                                          HONG KONG SAR, CHINA    Civil Aviation Department – Hong Kong
                                                                                                   Areas
QATAR                                                                                                                     MALAYSIA                Malaysian Aviation Commission
DOHA                Hamad International Airport                                      1
                                                                                                                          NEW ZEALAND             New Zealand Airports Association Inc.
SAMOA
APIA                Samoa Airport Authority                                          3                                *   PHILIPPINES             Clark International Airport Corporation

                                                                                                                          SINGAPORE               Civil Aviation Authority of Singapore
                                                                                                As of December 2020

34                                                                                           Our Members                                                                                                       35
Our WORLD
                                                                                                      Equipment                                               Planning and Construction
                                                                                                      Arconas Corporation                                 *   AECOM Asia Company Ltd
                                                                                                                                                                                                                          *
                                                                                                      Elenium Automation                                      Arup                                                        *

                 BUSINESS
                                                                                                      Foshan Oshujian Furniture Manufacturing Co., Ltd.       Engie Cofely                                                *
                                                                                                      KONE                                                *   Jacobs U.K. Limited                                         *
                                                                                                      Oshkosh Corporation                                     Lead 8

                 PARTNERS
                                                                                                      Rapiscan Systems Pte. Ltd.                          *   NIPPON KOEI Co., Ltd
                                                                                                      Safe Flight Inc.                                        Ports Projects Management & Development Co (PPMDC)
                                                                                                      Smiths Detection (Asia Pacific) Pte. Ltd            *   Shanghai Ying Xing Assets Management Co., Ltd.
                                                                                                      Suzuoka Co. Ltd.                                        Surbana Jurong Consultants Pte Ltd
                                                                                                                                                              Western Sydney Airport

     95
                 Consulting and Management                                              * AFFILIATE
                                                                                                      Handling and Airfield
                 ADK International
                                                                                                                                                              Retail and Commercial
                                                                                                      Daifuku Co., Ltd. (Japan)                               Concession Planning International (Australia) Pty Ltd
                 Aero Enable Co., LTD.
                                                                                                      Glidepath Limited                                       DFS Group Limited
     members     Aeroscape Services Pte. Ltd.
                                                                                                      Global Oil Services                                     Emirates Leisure Retail
                 Airbiz Aviation Strategies Pty Ltd
                                                                                                      Ground Handling Logistics

     66
                                                                                                                                                              Greater Group Pty Ltd.
                 Aviation Research Institute, Inc.
                                                                                                      Toyo Kanetsu K.K.                                       Heinemann Asia Pacific Pte. Ltd
                 Aviation Strategies International (ASI)
                                                                                                      Vanderlande Industries Singapore Pte Ltd            *
                 Beca Ltd.
                                                                                                                                                              JT International S.A.                                       *
                                                                                                                                                              Lotte Duty Free
                 Bradford Aviation Academy
                                                                                                                                                              National Parking Company (Mawgif)
                                                                                                      IT and Communication
                 Cam Ranh International Terminal Joint Stock Company (CRTC)
     Regular                                                                                                                                                  Paccaya Resources Ltd
                 CAPA - Centre for Aviation
                                                                                                      Amadeus IT Group SA                                 *   Plaza Premium Group

     29
                 Ceventas Pty Ltd
                 Dyland Lianne Market Research & Consultant Co,
                                                                                                      Apple, Inc.                                         *   Space is Limited
                                                                                                      ATvanGarde Pte. Ltd.                                    Subway                                                      *
                 Envirosuite Limited                                                          *
                                                                                                      Cherrypicks Limited                                     The More International Group
                 GrayMatter Software Services Pvt. Ltd.
                                                                                                      Collins Aerospace                                   *
                 Independent Business Group
                                                                                                                                                              Security
     Affiliate                                                                                        Dubai Technology Partners LLC (DTP)
                 Jurutera Minsar Consult Sdn Bhd
                                                                                                      Esri                                                *
                 Keiser Phillips Associates                                                                                                                   Certis CISCO Aviation Security Pte Ltd
                                                                                                      Feeyo Technology Company Limited
                 L & B Worldwide Australia Pty Ltd                                            *                                                               DroneShield Limited                                         *
                                                                                                      Fiplan GmbH
                 Leading Edge Aviation Planning Professionals                                                                                                 FISCAN - Beijing Zhongdun Anmin Analysis Technology Co
                                                                                                      Genetec Asia Pacific Pte Ltd
                 Malaysia Airports Consultancy Services Sdn. Bhd.                                                                                         *   Ltd
                 Munich Airport International                                                 *
                                                                                                      Harris Orthogon GmbH                                *   ISS Facility Services
                                                                                                      ICM Airport Technics Australia Pty Ltd
                 NACO, Netherlands Airport Consultants                                        *                                                               Nuctech Company Ltd
                                                                                                      IER Pte Ltd                                         *
                 Redwater Consulting Group                                                                                                                    Scarabee Systems & Technology B.V.                          *
                                                                                                      NEC Corporation
                 Runway Safe Sweden AB
                                                                                                      OAG Aviation Worldwide Pte Ltd                      *
                                                                                                                                                              Securitas Transport Aviation Security                       *
                 Strategic Planning Services, Inc. (SPS)                                                                                                      TrackIT Solutions
                                                                                                      OneAlpha
                 To70 Aviation Australia                                                      *                                                               Trident Services Australia
                                                                                                      ProDIGIQ                                            *
                 WAISL Limited                                                                                                                                Wanzl GmbH & Co. KGaA
                                                                                                      SITA                                                *
                 Zurich Airport International Asia Sdn Bhd
                                                                                                      Travelsky Technology Limited

                                                                                                                                                                                                          As of December 2020

36                                                                    Message from the President      Our World Business Partners                                                                                        37
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