CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS

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CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS
CAREER SERVICES
      E X P LO R I N G C H O I C E S … M A K I N G D E C I S I O N S

CAREER PLANNING GUIDE
CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS
CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS
C O N T E N T S   Description of Resources and Services
                   1 Career Exploration
                   2 Experiential Education
                   4 Job Searching
                                                                               Meeting the Employer
                     Graduate and Professional School Options
                                                                               24 The Interview
                  Planning Ahead                                                  Know Your Employer
                                                                                  What Employers Want
                   5 Setting Career Goals and Exploring Options
                                                                                  Dress for the Interview
                   7 Networking
                                                                                  Structure of the Interview
                     The Informational Interview
                                                                               25 Essentials of a Good Interview
                  Implementing Strategies                                      26 Types of Interview Questions and
                   9   Researching Employers                                      Interviews
                  10   Distance Job Search                                     33 Thank You Notes
                  11   Principles for Professional Conduct
                                                                               Decision Making
                  12   Policies for On Campus Interviewing
                                                                               34 Offers and Acceptances
                  14   LUCIE (Lehigh University Career Information Exchange)
                                                                               36 Job Search Checklist
                  15   Writing a Resume
                       General Information and Aesthetic Presentation
                       Resume Formats
                  22 Action Words
                  23 Tips for Writing Cover Letters
CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS
CAREER SERVICES
                            Description of Resources and Services
                            Career Exploration
                            CAREER COUNSELING                                                 CAREER COUNSELING
                            Meet one-on-one with a career counselor to discuss                Workshops
                            your personal career plan. If you are researching career          Take advantage of on-campus workshops designed to
    }

                            options, beginning a job search, or pursuing graduate             help you develop the skills you’ll need in your job search
    CAREER PLANNING GUIDE

                            education, you can find professional guidance in                  or to prepare you for entering graduate or professional
                            Career Services. Counselors will help you with questions          programs. Interactive and group-oriented workshops
                            related to selecting a career path, locating an internship,       provide practical information on topics such as writing
                            writing a resume, developing interviewing skills, defining        dynamic resumes, developing your interviewing skills,
                            job search strategies, researching companies or graduate          conducting a fulfilling and productive job search, using
                            schools and evaluating job offers.                                the Internet in your job search, creating a career portfolio
                            Assessment                                                        and networking. Career counselors are also available to
                            Choosing a career path can be a difficult decision.               present information to student groups, clubs and
                            Interest inventories and assessment tools can help you            organizations, residence halls and Greek organizations.
                            to select a career path and/or generate options for pro-          For information on requesting a program, please visit
                            fessions that will best meet your interests, values and skills.   www.lehigh.edu/careerservices and click on Workshops
                            Make an appointment with a counselor to learn more                and Events.
                            about using these tools as part of your career decision-
    {

                                                                                              Resume and Cover Letter Critiques
                            making process.                                                   Drop off your resume and/or cover letter to be reviewed
                            RESEARCH                                                          by one of our counselors or Peer Educators and it will
                            The Career Library contains a wide collection of books            be ready for pickup within two days. You can also meet
                            and publications on the subjects of career planning, career       individually with a counselor to review your resume.
                            fields and employers, graduate and professional schools, job      Mock Interviews
                            listings and employer brochures. Information is also              Do you know what a behavioral interview is? Have you
                            available on internships and summer jobs, as well as              ever had a formal interview before? A mock interview
                            national and international job opportunities.                     allows you to practice your interviewing skills in a role-

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CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS
playing situation. A career counselor will interview you      NETWORKING CONTACTS
for 15 to 20 minutes on videotape and, afterwards, provide    The Lehigh University Career Advisory Network
feedback to help you develop interview skills. In addi-       (LUCAN) is a group of more than 26,000 alumni
tion, you may meet with an industry professional for          volunteers who are experienced professionals in their
a mock interview on one of our scheduled Mock                 chosen fields. You can ask these career advisers about
Interview Days offered in the beginning of each semester.     career paths and specific industries. Our Career Librarian
                                                              can provide a list of these alumni through the LUCAN
PEER EDUCATOR PROGRAM
                                                              database, referenced by job title, industry or location.
The Peer Educator Program is a volunteer program
                                                              Career Services counselors will help you make the most
of trained peers who assist you with career-related issues.

                                                                                                                                 {
                                                              of these networking contacts.
Peer Educators are extensively trained in many aspects

                                                                                                                               CAREER PLANNING GUIDE
of Career Services and in career development including        PRE-PROFESSIONAL PROGRAMS
resume and cover letter critiquing, the Lehigh University     Information, advising, workshops and newsletters are
Career Information Exchange (LUCIE) and the Career            offered to students seeking careers in the legal and health
Library. (See page 14 for information on LUCIE.)              professions. Numerous resources and information on
                                                                         graduate and professional programs can be
                                                                         found on file in the Career Library.

                                                                              Experiential Education
                                                                        Gaining “hands-on” experience in a specific
                                                                        job or industry gives you a deeper under-
                                                                        standing of the field. Experiential Education
                                                                        allows you to gain experience in a work

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                                                                        environment while developing marketable
                                                                        “real world” skills. The Career Services profes-
                                                                        sionals can help find the right opportunity for you.
                                                                        EXTERNSHIPS
                                                                        Externships are designed to assist you in gaining
                                                                        exposure to a specific career or career field.
                                                                        Ranging from one to five days, they provide
                                                                        a wonderful opportunity for you to “shadow”
                                                                        a Lehigh alumnus or other professionals in the

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CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS
workplace. These externships, which are
                            scheduled during the winter break, are offered
                            in the Arts & Sciences, Business and
                            Engineering colleges.
                            COOPERATIVE EDUCATION (CO-OP)
                            Co-Op is a selective program at Lehigh available
                            to engineering students. Designed to provide
                            eight months of paid, full-time work experience
                            that bridges the gap between engineering
    }

                                                                                                               NEED IMAGE
                            theory and application, a Co-Op position
    CAREER PLANNING GUIDE

                            allows you to graduate within a four-year
                            time frame. Because of the rigorous academic
                            schedule, only the top students in the
                            sophomore class are invited to participate in
                            the program. Interviews and selection by the
                            companies takes place in the spring semester
                            of sophomore year. Once selected, you attend
                            Lehigh for a summer schedule of junior-level
                            course work, then begin your first work
                            rotation with the sponsoring company in mid-
                            August. This first rotation lasts until the end
                            of December or the beginning of January,
                            when you return to Lehigh for the second semester of
    {

                                                                                        be purely for the experience. Internships provide you
                            your junior year. The Co-Op experience is completed         with a valuable opportunity to develop skills that
                            with the second work rotation the following summer.         complement your classroom learning and give you an
                            INTERNSHIPS                                                 opportunity to learn about the world of work. Internship
                            An internship helps you gain on-the-job experience in       opportunities are posted on LUCIE (see page 14).
                            your field of interest. These experiences can be as short   Meet with a career counselor to develop a search strategy
                            as a few weeks or as long as a few months. Some positions   to that will help you find an internship to complement
                            are paid, others may receive course credit, and some may    your academic achievements.

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CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS
Job Searching                                               Graduate and Professional
JOB OPENINGS
                                                                 School Options
LUCIE is a Web-based system that allows registered          Not everyone decides to enter the work force upon
students and alumni to access job information and place     graduation. Many students choose to further their
their resumes online. All registered undergraduate and      education by attending graduate school. Counselors
graduate students can participate in the On-Campus          can advise you on searching for schools and graduate
Interviewing process. You can review lists of employers     programs, completing applications and testing proce-
recruiting Lehigh candidates and information about          dures, writing personal statements, and making the

                                                                                                                           {
upcoming on-campus employer information sessions at         appropriate choice for your individual needs and
                                                            desires in a program.

                                                                                                                         CAREER PLANNING GUIDE
www.lehigh.edu/careerservices.
ON-CAMPUS INTERVIEWING AND EMPLOYER                         INDIVIDUAL COUNSELING
INFORMATION SESSIONS                                        You can meet one-on-one to discuss graduate and
Hundreds of employers interview candidates on-campus        professional school options and how to enhance your
for full-time, internship and Co-Op positions between       candidacy for such programs through academics, internships
October and April. Many employers offer special on-campus   and experiential learning.
information sessions to help you learn more about their     WORKSHOPS
organizations. Employers interview students from all
                                                            Information concerning the application process for health
colleges. Go to www.lehigh.edu/careerservices to register
                                                            professions, law and graduate school is presented each
for on-campus interviewing. You can also attend overviews
                                                            semester. Please reference www.lehigh.edu/careerservices
of the on-campus interviewing program at the start of
                                                            for updated workshop and seminar information.
each semester.
                                                            GRADUATE SCHOOL TESTING

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CAREER FAIR
                                                            Information booklets (which include registration
Each fall, Career Services features a Career Fair for all
                                                            information) are available in the Career Library for
students. Come and meet employers seeking a variety
                                                            the GRE, GMAT, LSAT, and MCAT, DAT, and OAT.
of candidates during the fall and spring semesters.
                                                            Check out the timetable to find the best time to
Whether you are seeking a full-time position or an
                                                            prepare for an admissions exam.
internship, meeting employers early can provide you
with a distinct advantage.

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CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS
Planning Ahead
                                 Setting Career Goals...                                  • How have I developed my communication skills?
                                                                                          • Do I enjoy structure or flexibility in the tasks I perform?
                            No doubt   you have already been asked by someone,
                                                                                          Use this information to create a profile for setting goals
                            “What do you plan to do when you graduate?”
                                                                                          based on your strengths and interests. You can arrange
                                       or “What can you do with a major in...?”
                                                                                          an appointment with a counselor to work on your self-
                            There are no magic formulas or simple answers to              assessment and career goal setting. Counselors may use
    }

                            either of these questions. In fact, most people average       assessment tools such as SIGI3, the Myers-Briggs Type
                            seven to ten jobs and three to five careers in a lifetime.
    CAREER PLANNING GUIDE

                                                                                          Indicator and the Strong Interest Inventory in assisting you
                            The probability of change in your professional life is        with your career planning.
                            very high.
                                                                                          LOOK TO THE FUTURE
                            REVIEW THE PAST
                                                                                          Once you have identified and prioritized your career
                            As you think about your immediate plans and the               needs and preferences, you can begin evaluating options
                            long-term possibilities, you will want to assess carefully    from both short- and long-term perspectives. Consider
                            and candidly your own unique interests, abilities,            work functions, settings, cultures, organizational
                            skills and values.                                            relationships and geographic locations. Also consider
                            Ask questions like:                                           what elements will be necessary to balance your personal
                            • What skills and interests have I developed through class-   and professional goals.
                              room/campus activities? What are my greatest person-        It will be helpful for you to set short- and long-term
                              al/academic achievements?                                   goals. Employers will evaluate you not only for what you
    {

                            • What were my favorite courses and why? If I could           can offer immediately, but also for your future potential.
                              take one course over again, which would it be?              Thinking ahead and planning in the context of your
                            • What responsibilities did I have in summer and part-        career will demonstrate your ability to apply these skills
                              time jobs and campus/civic functions? What skills did       to your future work responsibilities.
                              I use/develop in these activities?
                            • Do I work well in large groups, small groups or by
                              myself? Why? With what type of people do I most
                              enjoy working?

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…and Exploring Options                                 • Education: Various career options in addition to
                                                              teaching and administration are available in public
MAJORS AND CAREERS                                            and private schools, colleges, and training centers.
Your major is not the title of your future job, nor is it   • Nonprofit: Various agencies and organizations offer
necessarily related to the field of your career interest.     diverse opportunities; options include social services,
In most cases, students in the same major begin their         hospitals and medical services, cultural foundations
careers in diverse environments and job functions and         and centers, museums and community services.
continue to expand their professional interests in a        • Professions: Law, medicine, clergy, etc., attract
variety of ways.                                              candidates from all disciplines.

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Like many Lehigh alumni, you will experience changes in     • Private Enterprise: Individual and private ownership

                                                                                                                             CAREER PLANNING GUIDE
your career and will need to be knowledgeable about the       in a variety of forms, including entrepreneurial initiatives
world of work, the marketplace and how your needs can         like start-up companies and small business ventures.
be met there. Don’t limit yourself by looking for an        GRADUATE STUDY
easy formula that suggests certain majors lead to certain
                                                            Graduate programs are designed to prepare you for a
jobs. Instead, manage your own career development by
setting goals based on your interests and awareness of      profession (i.e., law, medicine, business, social work,
the options available.                                      research, teaching, etc.). You will need to evaluate the
                                                            choice of graduate study in terms of your long-term
Listed below are some of the options you will want to       goals. Your commitment will require more detailed
explore as you set out on the career path of your choice.   focus of interests, study in greater depth and more
EMPLOYMENT                                                  independent efforts and direction toward future goals.

Within each of the work sectors identified below, you       ALTERNATIVES

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will need to consider the kind of work you want to do.      Some individuals may want to volunteer, use interim
Research career fields in the Career Library, conduct       employment to develop skills and knowledge, or try
informational interviews with professionals, and gather     self-employment to pursue unique interests. It may be
information on different employers.                         helpful to meet with a counselor to discuss strategies
• Business/Industry: Employers vary in size, type of        for pursuing these options.
  product/ service and the candidates they hire.
• Government: Federal, state and local opportunities are
  available for candidates in all disciplines.

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Networking
                            Networking is an ongoing process
                            of forming contacts and then
                            maintaining the relationships by
                            keeping your contacts aware of your
                            progress. It enables you to establish
                            relationships with people in your
                            field or industry of interest. The
                            people you connect with are invalu-
    }

                            able resources for advice and poten-
    CAREER PLANNING GUIDE

                            tial job leads.
                            POTENTIAL CONTACTS
                            • Friends and relatives
                            • Faculty
                            • Alumni - you can find alumni
                              who are involved in specific
                              career fields through LUCAN.
                            • Former employers and                                       over the winter break. These are great opportunites to
                              colleagues                                                 meet alumni and other professionals in various industries
                                                                                         from your area of interest.
                            • Professionals you know
                            • Customers or suppliers with whom you have worked
                                                                                              The Informational Interview
    {

                            • Members of professional organizations
                                                                                         An informational interview is a meeting you arrange
                            • Members of your fraternity or sorority
                                                                                         with someone in your field of interest. The purpose
                            • Contacts found in directories, registers and profes-       of the meeting is for you to ask questions and gather
                              sional magazines, newsletters and journals                 information and advice about the field. It’s also an
                            You will establish contacts in a number of different set-    opportunity to practice your interviewing and presen-
                            tings, including networking receptions, career fairs and     tation skills. Remember – you never know when the
                            informational interviews. Lehigh’s Career Networking         professional you are interviewing will connect you
                            Receptions are held in various geographic areas, typically   with a contact or potential job lead.

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Consider the following suggestions for devising strategies      • What led you into this type of work?
to speak with people whose jobs seem appealing to you.          • How did you prepare yourself for what you
PREPARE A PLAN                                                    are doing?
                                                                • What do you like most and least about your job?
• Define your field of interest. Consider work
  environments, career areas and positions in                   • What educational background, experience and
  particular organizations.                                       skills are necessary for success in your career field?
• Determine the kind of information you want                    • What do you do in a typical day?
  to obtain.                                                    • What types of projects do you work on and what

                                                                                                                             {
• Review the recruiting literature and other resources            types of people do you work with?
                                                                • How can I meet and make contacts with others

                                                                                                                           CAREER PLANNING GUIDE
  in the Career Library to get background informa-
  tion on a wide variety of organizations.                        in this profession?
• Clarify your own interests and skills; create              FOLLOW-UP
  questions that can lead to information about
                                                             • Create a positive impression through prompt and
  how they relate to the jobs and career paths you
                                                               effective communications.
  are exploring.
                                                             • Write a letter expressing your appreciation for the
DEVELOP CONTACTS AND ARRANGE                                   person’s time and consideration. Include details
INTERVIEWS                                                     from the informational interview that you found
• Introduce yourself to networking contacts (through           especially interesting and useful.
  mail or phone) by stating a common connection              EVALUATE AND ASSIMILATE
  (Lehigh, for example).
                                                             • Use the information you have gathered to help
• Set up a brief interview time (about 30 minutes).

                                                                                                                             }
                                                               develop and refine your career interests/objectives.
• It is good practice to conduct the interview at the          Also, you can use the network you have developed
  professional’s place of work.                                for potential contacts and send them your resume
• Take notes during or after the interview so that you         when you are ready to apply for specific jobs.
  can evaluate the information you receive.
• Respect the individual’s busy schedule and don’t
  overstay your welcome.
• At the interview, ask questions that are most
  important to you, such as:

                                                                                                                                                   8
Implementing Strategies
                                   Researching Employers                                        WHY DO THE RESEARCH?
                                                                                                • You can better tailor your cover letter and your
                            There are a multitude of resources in                                 interview answers to meet the needs of the
                            our Career Library that provide you with                              company/organization.
                            information regarding various career fields,                        • When the employer asks you questions, you can show
                                                                                                  that you’re prepared and knowledgeable; this indicates
                            industries, specific company backgrounds                              professionalism.
                            and alumni connections. Electronic resources                        • When it is your turn to ask questions, you can ask
    }

                            usually provide the quickest and most up-to-                          questions that are pertinent and insightful. Employers
    CAREER PLANNING GUIDE

                                                                                                  will see that you are proactive in your search for
                            date information. Our career counselors and
                                                                                                  information.
                            Career Librarian will help you navigate through                     • You can show the employer your specific interest in
                            these resources as you plan your career.                              working for them.
                                                                                                • You’re able to look at the company/organization
                            WHAT YOU SHOULD KNOW ABOUT COMPANIES
                                                                                                  to determine for yourself if you really want to
                            AND ORGANIZATIONS                                                     work there.
                            •   History of development
                                                                                                WHERE CAN I LOOK FOR INFORMATION?
                            •   Products/services/markets                                       Company/Organization Web Sites
                            •   Market share/competitors                                        Career Library
                            •   Company/Organization size                                       • Electronic Resources (Lexis-Nexis, Dow Jones
                            •   Recent changes within the organization                            News/Retrieval Service, Wall Street Journal)
    {

                            •   Strategic plans                                                 • Hundreds of books, brochures and articles found
                                                                                                  both in hard copy and in online periodicals,
                            •   Financial status of company/organization —
                                                                                                  e-journals and books, and various databases.
                                current and trends over recent years
                                                                                                • LUCAN: Lehigh University Career Advisory Network
                            •   Location of the company/organization                              (see page 2)
                                (and what transpires at the site in which you are interested)   • Students can use the computers in our Career Library
                            •   Overall reputation                                                to access employer Web sites.
                            •   Contributions to the industry or field                          • Company literature is available in a variety of formats
                            •   Career paths offered                                              for your use.

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Distance Job Search                                   LONG-DISTANCE SEARCH
                                                              • Participate in Lehigh’s local alumni club activities.
INTERNATIONAL STUDENTS IN THE
UNITED STATES                                                 • Network with Lehigh professionals through
• Familiarize yourself with current immigration legisla-        LUCAN (see page 2).
  tion and the special issues you face in your job search.    • Attend career fairs and relevant professional meetings
  Contact Lehigh’s International Students and Scholars          in your targeted area. Take advantage of opportunities
  Office for information.                                       to meet with potential employers for that area.
• For the best long-term employment opportunities in          • If possible, visit the area in advance to become
  the United States, research employers who will value
                                                                familiar with your options. Use your time effectively
  both your expertise and specialization.

                                                                                                                             {
                                                                by making contacts and arranging interviews prior
• Use Career Library resources to identify options in

                                                                                                                           CAREER PLANNING GUIDE
                                                                to your visit.
  the United States and abroad with multinational
  employers.                                                  • If you are going abroad, register with LUCIE
• Set up appointments with the Career Services staff to         (see page 14) before you leave.
  discuss resumes, interviewing and your special job          WORK ABROAD FOR U.S. STUDENTS
  search needs.
                                                              • Identify specifics from your background and
• Attend fall semester workshops offered by Career Services
                                                                experience (e.g., courses, travel, internships, language
  and the International Students and Scholars Office.
                                                                proficiencies, etc.) to emphasize on your resume.
• The two most important job searching skills are
                                                              • Research options using faculty and others in your
  networking and marketing to prospective employers.
  Build these skills by participating in activities outside     network of acquaintances, along with Career
  of the classroom.                                             Library resources, campus career programs, etc.
    • Join student clubs and professional organizations.      • Familiarize yourself with requirements for

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    • Talk to your professors during office hours.              permission to work in foreign countries through
    • Meet and build relationships with professionals
                                                                Lehigh’s International Students and Scholars Office
      from your home country by contacting your                 and the Study Abroad Office.
      embassy/consulate or Lehigh University alumni           • Consider options for beginning an international
      who work internationally.                                 career, such as teaching, volunteer work, foreign
    •   Develop networking connections through cultural         service, etc.
        and social organizations in your home country.        • Begin early! This type of search is time consuming.

                                                                                                                                                   10
Principles for Professional                            • Adhere to the interview schedule.
                                                                                         • Notify organizations of the acceptance or rejection of
                                  Conduct                                                  offers by the earliest possible time and no later than
                             Career services and employment professionals are              the time mutually agreed upon.
                             involved in an important process — helping students         • Honor an accepted offer as a contractual agreement.
                             choose and attain personally rewarding careers, and           Once an offer has been accepted,
                             helping employers develop effective college relations         withdraw from the interviewing process and notify
                             programs that contribute to effective candidate selection     Career Services, as well as other employers that have
                             for their organizations. This process requires commit-        extended offers.
     }

                             ment from everyone, including students, to follow           • Expect reimbursement of expenses incurred during
     CAREER PLANNING GUIDE

                             principles for professional conduct.                          the plant/office visits only for those
                             These principles are intended to serve as a framework         expenditures pertinent to the trip.
                             within which the career planning and recruitment            • Notify Career Services of post-graduate plans including
                             processes should function, and as a foundation upon           job offers and acceptances, graduate school choice, etc.
                             which professionalism can be promoted. Lehigh’s Career      EMPLOYERS’ PRINCIPLES
                             Services Office is dedicated to:
                                                                                         • Be responsible for the ethical, legal and professional
                             • Maintaining open and free selection of employment           conduct of your organization’s representatives
                               opportunities in an atmosphere conducive to objective       throughout the recruiting process.
                               judgement
                                                                                         • Use your company’s qualified and trained interviewers
                             • Maintaining a recruitment process that is fair and          who use professionally accepted recruiting, interviewing
                               equitable to candidates and employing organizations         and selection techniques.
                             • Supporting informed and responsible decision making by    • Make a full and accurate presentation of your organi-
     {

                               candidates                                                  zation, employment opportunities and any other
                             STUDENTS’ PRINCIPLES                                          relevant information during the recruiting process.
                             • Honor Career Services policies and procedures.            • Maintain equal employment opportunity (EEO)
                             • Prepare for job search and interviewing and                 compliance and follow
                               accurately present qualifications and interests.            affirmative action principles in recruiting activities.
                             • Request interviews only when genuinely interested         • Maintain the confidentiality of student information.
                               in the position for which the organization is             • Cooperate with the policies and procedures of the
                               interviewing.                                               Career Services Office.

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This includes honoring scheduling arrangements and                  Policies for On-Campus
  recruitment commitments, notifying the department
  of all job offers and final acceptances, and honoring               Interviewing
  all employment offers that are accepted as a                  On-campus interviewing provides you
  contractual agreement.                                        with opportunities to meet with various
• Respect the legal obligations of Career Services and
                                                                employers who have posted jobs with
  request only those services or information that legally
  can be provided.
                                                                Career Services. This service is avail-
• Advise Career Services of all recruiting-related activities   able to undergraduate and graduate

                                                                                                                              {
  not conducted through that office.                            students who are enrolled in an
                                                                academic program at Lehigh University.

                                                                                                                            CAREER PLANNING GUIDE
• Reimburse student expenses that are incurred on
  plant/office visits.                                          Our career counselors will help you
These principles have been reprinted with the permission        decide which positions match your goals
of the National Association of Colleges and Employers,          and interests and will assist you
copyright holder.                                               through this process.

                                                                Please refer to the eligibility, registration and sign-up
                                                                procedures listed below:
                                                                A. ELIGIBILITY
                                                                1. If you are a graduating senior you may interview
                                                                   on campus for full-time employment for a total of two
                                                                   semesters, and for up to six months after receiving

                                                                                                                              }
                                                                   your Lehigh degree. If you decide not to interview
                                                                   for a given semester, you should contact Career
                                                                   Services in order to ensure your ability to take full
                                                                   advantage of two semesters of interviewing.
                                                                2. If you are enrolled in a graduate degree program,
                                                                   you may take campus interviews at any time after
                                                                   you have begun your studies, but no more than six
                                                                   months after receiving your Lehigh degree.

                                                                                                                                                    12
3. You may interview on campus for summer or
                                internship employment if you are enrolled in either
                                an undergraduate or graduate program.
                             4. There are a number of opportunities if you are an
                                alumnus who is beyond the post-graduation inter-
                                viewing time frame. You may use employer contact
                                information from LUCIE to arrange independent
                                interviews and also attend employer information
                                sessions on campus. Contact Career Services to obtain
     }

                                your alumni LUCIE account at (610) 758-3710.
     CAREER PLANNING GUIDE

                                We encourage contacting the Lehigh University
                                Alumni Association (LUAA) to participate in their
                                                                                           you need to discuss this with Career Services at
                                specialized career planning services. You can view
                                                                                           least three working days before the interview.
                                the LUAA Web site at www.lehigh.edu/alumni.
                                                                                        3. Missing an interview without the proper notification
                             B. PREPARATION REQUIREMENTS                                   is disrespectful to the company and doesn’t allow
                             To participate in on-campus interviews, you are:              another student to take the interview. If you miss one
                             1. Required to register with LUCIE                            interview, your privileges will be temporarily cancelled
                                                                                           and you will be required to submit a letter of apology
                             2. Encouraged to attend the “Career Services
                                Overview” session and review the Principles for            to the corporate representative (with a copy provided
                                Professional Conduct on page 11.                           to Career Services) in order to resume interviewing.
                                                                                        4. If you miss more than one interview (e.g., not
                             INTERVIEW PRESELECTION AND SIGN-UPS                           signing up without prior notification to Career Services
     {

                             1. You must apply for interviews through LUCIE.               or not showing up for an interview),
                                Once you have applied for the interview, the               the remainder of your scheduled interviews will
                                company will preselect candidates for interviewing         be cancelled. You may appeal this decision by
                                based upon their requirements for the position.            submitting a written statement to the Director of
                                You are required to sign up for interviews for             Career Services for review and appropriate action.
                                which you have been preselected.
                                                                                        5. You are expected to sign up for your own interview
                             2. It’s important for you to attend all interviews for        slots. If circumstances arise (e.g., office and plant trips)
                                which you’ve been selected. If there is an extenuat-       that make you unable to sign up on the prescribed day,
                                ing circumstance why you can’t make an interview,          contact Career Services staff to discuss alternatives.

13
Lehigh University Career                              2. Resume and Academic Profile
                                                               You will need to create a resume and academic profile
      Information Exchange (LUCIE)                             in order to apply for on-campus interviews. Your
                                                               online resume will also enable you to participate in
Lehigh University Career Information                           the Lehigh Resume Books, our resume referral service.
Exchange is a Web-based system that                         3. Lehigh Resume Books
allows Career Services to provide access                       This service provides resumes to employers in a
to job information, on-campus inter-                           searchable database. When you participate in this
viewing and additional career services.                        service, your resume can be viewed by employers

                                                                                                                          {
                                                               based on the career preferences you provide. Employers

                                                                                                                        CAREER PLANNING GUIDE
HOW TO USE LUCIE:                                              who view your resume and consider you a candidate
                                                               for a position will contact you directly to set up
1. Go to the Career Services Web page
                                                               an interview.
   Our address is www.lehigh.edu/careerservices. On the
   main page is a link to LUCIE.                            4. Information Sessions
                                                               Recruiters often use Information Sessions to
2. Register
                                                               familiarize students with their companies and the
   In order to register, you will need to follow online
                                                               opportunities available for students. Please note
   instructions to activate your account.
                                                               that attending Information Sessions is a critical
3. User Guide                                                  part of the recruiting process. If you have been
   Obtain a student user guide in Career Services to lead      selected to interview with a company, you should
   you through the LUCIE system.                               make every effort to attend these meetings. It is
FEATURES ON LUCIE INCLUDE:                                     often a great way to meet the recruiters in a less
                                                               formal setting, as well as to learn more about a

                                                                                                                          }
1. Searchable Job Listing Database
                                                               company and the company culture.
   All positions that employers list with Lehigh
   University are in this database. You can search for
   these positions based upon a wide array of criteria.
   You can apply for on-campus interviews by submitting
   a LUCIE resume. Other listings will provide you
   with contact information so you can submit your
   resume with a cover letter directly to the employer
   via mail, email or fax.

                                                                                                                                                14
Writing a Resume                                           when you are applying for an internship or Co-Op
                                                                                             position to differentiate you from those seeking full-
                             An effective resume does more than serve                        time employment.
                             as a summary of the facts about your-                           A summary statement provides additional information
                             self. It focuses the employer’s attention                       about your career goals and showcases your attributes in
                                                                                             greater detail. You should add noteworthy success factors
                             on your special abilities for a particular
                                                                                             from your experience or background.
                             career field or function. Your resume
                                                                                             For example:
                             is really an advertisement or sales                             • Won first place in a student group project, which
     }

                             presentation about you. The resumes on                            enabled me to obtain an internship from a select
     CAREER PLANNING GUIDE

                             the following pages are examples of how                           industry employer.
                             your resume may look. Generally a resume                        When using either the objective or the combination
                             should include the following:                                   objective/summary statement, avoid cliches such as
                                                                                             “opportunity for advancement,” “a challenging position,”
                             OBJECTIVE/SUMMARY STATEMENT                                     and “a progressive company.” These terms may sound
                             Most employers look for a specific career objective on          appealing but have little meaning to the person selecting
                             your resume, while others may look for a combination            candidates. Your wording should be realistic, concise
                             career objective and summary statement.                         and targeted. Your career counselor will help you decide
                                                                                             which approach to use and will critique your choice of
                             A career objective is a brief functional statement of your
                                                                                             wording for the best presentation.
                             career goals or interests and should help organize your
                             resume. It can describe the position you are seeking, the       EDUCATION
                             industry in which you wish to work, or both. Using              This section should include the name and location of
     {

                             both criteria narrows your objective to a very specific area.   Lehigh and other colleges attended in reverse chronological
                             For example:                                                    order; major and graduation date; significant courses in
                             • To obtain a position as (type of position) using (skills)     your major/minor/electives; honors and special projects.
                                in (type of industry).                                       G.P.A. is optional but is suggested if it is above 3.0.
                             • A position in a management training program in the            SPECIAL SKILLS
                                (type of industry or company).                               Skills can include computer competencies (list applica-
                             A career objective is especially helpful on your resume         tions in order of importance), procedures/techniques
                             when you are widely distributing your resume without            utilized in your field, equipment you can operate
                             a cover letter (e.g., a career fair). They are also helpful     (scientific, etc.), foreign languages, etc.

15
EXPERIENCE                                                      employer. You should consider what you learned in each
Experience can be listed in one or more separate categories.    role that can “transfer” to another role. Examples of
All experiences should be listed in reverse chronological       transferable skills include organization, creativity,
order. Include title, organization name and location and        design, writing, fund raising, research and planning.
dates. Use action verbs to describe responsibilities and        Specific, or technical, skills should be associated with
achievements (see Action Words, page 22).                       positions you describe in the Related Experience section.
Related Experience is any experience that relates to your       Leadership, whether as an individual with an official
career objective. Therefore, part-time or summer jobs,          title or as an involved member, gives you skills and
internships, Co-Ops, class projects, volunteerism, and          experiences valuable to any employer. Leadership

                                                                                                                               {
clubs can all be related experience. You should                 activities should be described almost as a job experience.

                                                                                                                             CAREER PLANNING GUIDE
describe in detail, as though it were a “job,” any              Use action verbs to describe your responsibilities.
experience in this section. Listed below are some examples      Leadership activities can include:
of activities that can be used in the related experience        • Resident Assistant         •   Study abroad
section. Make sure that your activities relate to your career     (Gryphon)                  •   Conferences attended
goals. (If it does not relate, it may be Leadership,
                                                                • President/Vice             •   Presentations
Research, Other Experience, or any section you choose
                                                                  President/ Chair of a      •   Leadership by example
to create.)
                                                                  club or committee          •   Volunteerism
• Brown and White               • Baja Racing Car Team
                                                                ACTIVITIES
• Senior Thesis                 • Epitome
                                                                List clubs, committees and organizations of which you
• Teaching Assistant            • LU Management                 are a member, including sports, clubs, Greek affiliations,
• Clubs/Organizations             Assistance Council            hobbies, etc. However, do not repeat clubs and organi-
• Amaranth                        (LUMAC)                       zations listed on your resume in a different section.

                                                                                                                               }
• Integrated Product            • Design Classes
  Development (IPD)             • Internships
• Externships                   • Independent Research
• Investment Club               • Volunteer Positions

Other Experience includes any other employment or
experience that demonstrates transferable skills.
Transferable skills are those skills and abilities you
acquire in any position that can be utilized by a future

                                                                                                                                                     16
REFERENCES                                                         Aesthetic Presentation
                             When employers request references, they will be interested
                             in people who can provide information on your performance    LAYOUT
                             as a student, on the job or in extracurricular activities.   Start with 1/2” margins to provide room for details. Use one
                             Carefully select references who know you well enough to      font throughout your resume, no smaller than 11 points.
                             offer concrete examples of your strengths.                   While the Objective and Education sections will generally
                             Always contact references before you share their contact     appear first, the rest of your sections should follow in
                             information with employers.                                  order of importance in relation to the Objective. Consider
                             Make sure you provide your references with a copy of         the readability of your resume: Do sections progress logically
     }

                             your resume. You may also want to include a brief            from one to the next? Do your degree(s), school(s), titles,
     CAREER PLANNING GUIDE

                             abstract detailing the position you are seeking, what has    companies/organizations and skills stand out easily?
                             led you to this goal, and any major accomplishments or       DESIGN ELEMENTS
                             experiences that have influenced your career path.           Use highlighting techniques (bold, underline, italics, capital-
                             • Suggest in your cover letter that you would be happy to    ization and size) to call the reader’s attention to important
                               provide names and contact information for references       areas on your resume. Margins, indentation and spacing
                               upon request.                                              contribute to a professional appearance. Use neutral-colored
                             • Your name, address and phone number should appear          resume paper and an easy-to-read formal font. Proofread
                               at the top of your reference list. It should be printed    carefully; errors and misspellings create a poor impression.
                               on resume paper. “References” should appear on the         Laser-printed copies are best, although high-quality photo-
                               page, followed by three to five contacts. Include the      copies on resume-quality paper are acceptable.
                               individual’s name, title, work address and phone           LENGTH
                               number, and e-mail address if applicable. Place the
                                                                                          Limit length to one page, for undergraduate student
     {

                               individual whom you’ve known the longest at the top
                                                                                          resumes. Length can exceed one page for graduate
                               of the list, or else the one who can provide the most
                                                                                          student resumes.
                               positive information about you.
                             • In cases where your references are recognizable to the     FOR MORE ASSISTANCE:
                               employer, you may want to enclose them with your           • Attend resume workshops offered throughout the year.
                               resume on a reference list.                                • Have your resume critiqued by a counselor or Peer Educator.
                                                                                          • Refer to resume resources in the Career Library.
                             • It is helpful to bring your reference list with you to
                                                                                          • Attend the Career Services Resume Marathons at the
                               interviews to have on hand if asked.
                                                                                            beginning of each semester.

17
CHRONOLOGICAL RESUME #1
     Resume Formats
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                               forwarded for review.                                        'HYHORSHG D UHVHDUFK VWXG\ LQWHUYLHZLQJ  VHWV RI SDUHQWV RQH RU ERWK RI
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                             • Use a traditional resume format; avoid complex              3UHVLGHQW 6WXGHQW &RXQFLO /HKLJK 8QLYHUVLW\                 )DOO 3UHVHQW
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21
Action Words
Abstracted     Budgeted       Dealt         Explained     Interviewed   Participated   Set goals
Achieved       Built          Debated       Explored      Introduced    Performed      Shaped
Acquired       Calculated     Decided       Expressed     Invented      Planned        Solicited
Acted          Cared          Defined       Extracted     Launched      Prepared       Solved
Adapted        Charged        Delegated     Facilitated   Learned       Presented      Specialized
Addressed      Chartered      Delivered     Financed      Lectured      Prioritized    Strategized
Administered   Coached        Designed      Fixed         Listened      Produced       Streamlined

                                                                                                        {
Advertised     Collaborated   Detected      Followed      Located       Programmed     Strengthened

                                                                                                      CAREER PLANNING GUIDE
Advised        Collected      Determined    Formulated    Maintained    Projected      Studied
Advocated      Communicated   Developed     Fostered      Managed       Promoted       Succeeded
Aided          Compared       Devised       Founded       Mastered      Proposed       Summarized
Allocated      Compiled       Diagnosed     Gained        Maximized     Proved         Supervised
Analyzed       Completed      Directed      Gathered      Mediated      Provided       Supported
Answered       Composed       Discovered    Gave          Mentored      Publicized     Surveyed
Anticipated    Computed       Documented    Generated     Met           Published      Sustained
Applied        Conceived      Drafted       Guided        Minimized     Queried        Synthesized
Approved       Conducted      Edited        Handled       Modeled       Raised         Taught
Arranged       Conserved      Eliminated    Helped        Modified      Received       Theorized
Ascertained    Consulted      Enforced      Identified    Monitored     Redesigned     Trained
Assembled      Contracted     Enlisted      Illustrated   Motivated     Reduced        Translated
Assessed       Contributed    Ensured       Implemented   Negotiated    Referred       Upgraded

                                                                                                        }
Assisted       Converted      Established   Improved      Observed      Related        Used
Attained       Cooperated     Estimated     Improvised    Obtained      Reported       Verified
Audited        Coordinated    Evaluated     Increased     Offered       Researched     Visualized
Augmented      Correlated     Examined      Influenced    Operated      Responded
Authored       Counseled      Exceeded      Initiated     Organized     Restored
Bolstered      Created        Excelled      Instituted    Originated    Reviewed
Briefed        Critiqued      Expanded      Integrated    Overcame      Scheduled
Brought        Cultivated     Expedited     Interpreted   Oversaw       Screened

                                                                                                                              22
Tips for Writing Cover Letters
                             • Write to a specific person, using his or her name and
Meeting the Employer
     The Interview                                             Employers look for evidence of achievement as a primary
                                                               factor when seeking candidates for their organizations.
Interviews provide the opportunity for both you and            Significance is attached to achievement in academic
the employer to learn about each other in order to make        performance, campus/civic activities, work experience
informed hiring and career decisions. Interviewing             and volunteer work. Good grades do count; however,
formats and styles will vary from employer to employer         high grades alone are often insufficient.What most
                                                               employers are seeking is a combination of personal

                                                                                                                                {
and from interviewer to interviewer. For this reason, it is
valuable for you to recognize these styles as you prepare      and intellectual qualities which indicate potential for

                                                                                                                              CAREER PLANNING GUIDE
                                                               competence on the job, a strong motivation and desire
for an interview.
                                                               to achieve, and the ability to work cooperatively with
Whatever the interview situation or style, you will need       other people in the working environment.
to be able to communicate your strengths clearly, relating
them to the position offered by the employer.                       Dress for the Interview
                                                               Your attire for the interview should present a professional
     Know Your Employer                                        image. For campus interviews, conservative, corporate
Before you interview with prospective employers, it is your    attire is generally appropriate. This includes classic suits
                                                               in blue, black and gray with light-colored shirts and
responsibility to prepare yourself by reading their Web page
                                                               blouses. Classic-style ties and shoes are recommended.
and/or corporate literature. You should know about the         For women, be conservative with makeup and jewelry.
type of business conducted by that organization and be
prepared to ask and answer questions intelligently.                 Structure of the Interview

                                                                                                                                }
In particular, study the size of the organization, its
                                                               1. INTRODUCTION
financial status, the location of its sites, its products
                                                               The interviewer will generally set the tone with small
and/or services and their uses.
                                                               talk or other gestures to establish a positive atmosphere
                                                               and put you at ease. It is here that first impressions
     What Employers Want                                       and primary judgements are made on appearance,
What do employers look for in a college graduate?              manner, enthusiasm, etc. Your evaluation starts the
Employers generally are looking for self-motivated             minute you meet the interviewer. The way you look,
men and women who demonstrate verbal and written               shake hands, sit and talk all play a major part in the
communication skills, self-confidence, a willingness           impression you make.
to work, and will be an asset to their organizations.

                                                                                                                                                      24
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