Digital Transformation and the Enterprise of Things - MARK WILSON Chief Marketing Officer, BlackBerry
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Digital Transformation and the Enterprise of Things MARK WILSON Chief Marketing Officer, BlackBerry
BlackBerry Highlights
STRATEGY INNOVATION RECOGNITION
Recognized market
23% 37,500 18 leadership by
Leveraging our DNA in of revenue invested in R&D Patents Major development
security, mobile-first, centers in 7 countries
embedded systems to win in
the EoT market
Pivot from hardware to
software is complete FINANCIAL PERFORMANCE
(Non-GAAP)
$1.08B 81% 8 $2.4B
FY18 revenue Of total FY18 software consecutive quarters In cash as
and services revenue of operating profit of February
28, 2018
CUSTOMERS SECURITY DIFFERENTIATORS
9/10 8/10 All 7 60M
of Largest Commercial of Largest Healthcare and of the G7 Vehicles from 80+ Cybersecurity
Operations
Only
ISO 26262
Elliptical
Curve
Banks and Insurance Aerospace/Defense Governments leading auto Security Certified Cryptography
Center
Companies Companies manufacturers Certifications
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 7
The “Enterprise of Things” (EoT)
is the 5th wave of enterprise productivity
Systems Hyper-
Wave of Record Communications Commerce Engagement connectivity
Underlying
technology Computer Network Internet Mobile/Cloud Things
disruption
Starting 1970 1980 1990 2000 2010+
decade
Computers replaced IP networks replaced The Internet replaced Mobile & Cloud- The Internet-of-Things
ledger systems, ATM/Sonet networks brick & mortar stores computing enabled is creating hyper-
lowering G&A costs lowering cost and and upended the engaging people connectivity which is
and accelerating creating new high- buying experience anytime, anywhere, transforming business
reporting bandwidth services improving business processes and
responsiveness and creating new business
performance models
BlackBerry enables EoT
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 8
What is the Digital
“Enterprise of Things” Transformation
$3-11T in value
from EoT
EoT enables digital
transformation using
hyper-connected “things”
that are highly secure
2021
Things
2017
Security
1.5k
6.4 46
billion billion 1k
Growth in Things
500
0
Growth in Attacks
Source: McKinsey & Company, Gartner, Ericsson Mobility Report,
2016 Verizon Data Breach Investigations Report
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 9
1. Things - Enables transformation
Applications
Records
Messages
Communications
“40% of IoT
RTOS
value requires
Documents connectivity”
Digital things
52 billion exabytes of data by 2020 - - McKinsey & Co.
51% CAGR
Physical things
46 billion things by 2021 – Smartphones
56% CAGR
Manufacturing robots
PC’s
Surgical robots
Wearables
Freight
Metcalf’s Law BlackBerry Law
Every connected node exponentially Cars Every connected node exponentially
Airframes
increases the value of a network Transportation signals increases the security risk of a network
Source: Juniper Research, 2015, *McKinsey Global Institute “The Internet of Things, Mapping the Value Beyond the Hype, 2015.
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 10
2. Security – Safeguards “Things” from attacks
Security is the #1 technical barrier to EoT success
Security 39
Data and information management 26
Analytics 24
Technology is immature 23
Integration of IoT Tech 23
Privacy concerns 23
Integration of IoT data into existing enterprise apps 23
IoT installation complexity 23
Communications and connectivty services 19
IoT device management 19
New IoT application development 18
Implementing digital twins 16
Source: Gartner 2018, ID: 351051. Question: Please rank
HMI devices, mobile devices, custom mobile apps 12 the three greatest technical barriers to the success of your
organization’s IoT activities?. (1st, 2nd and 3rd choice
rankings of technical barrier to EoT success)
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 11
2. Security – Safeguards “Things” from attacks
New security requirements for EoT
• Attack surface has grown • New standards for customer
exponentially data privacy
• Employees and endpoints are • AI assessments needed to
emerging vulnerabilities identify emerging
vulnerabilities
• Need to ensure network of suppliers
and distributors are secure
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 12
3. Transformation – Creates business value
Industries are investing in EoT … … to realize key transformational benefits
Internet of Things investment by Industry* Six major tasks that benefit from EoT**
Automotive 81%
1. Enhanced situational awareness
Technology, Media & Telecomm 80%
Public Sector 78% 2. Process optimization
Hospitality & Leisure 76%
3. Optimized resource consumption
Power & Utiliites 76%
Retail & Consumer 74% 4. Sensor-driven decision analytics
Energy & Mining 73%
5. Tracking behavior for real-time marketing
Indutrial Products 72%
Healthcare 67% 6. Instantaneous control and response
Financial Services 65% in complex autonomous systems
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Source: * PWC Global Digital IQ Survey, 2017; **McKinsey Global Institute (MGI), 2015
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 13
What this means for a hyper-connected organization
Workflow is optimized using
things to securely collect and
deliver the right information
to the right decisioning end-
point at the right time.
Workplace, either
physical or digital, uses
things to seamlessly to
enable work anytime, Workforce seamlessly extends
across any boundary. across employees, contractors,
partners and things. They are
enabled to get to better
outcomes faster. The result is
more agile and effective
employees and partners.
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 14
Disparate security
solutions in place to
address rising threats
TODAY’S Endpoints not secure
DIGITAL Multiple mobile
WORLD device management
DISCONNECTED WORKPLACE
BYOD and accidental
No standard automated CLOSED WORKFORCE content leakage
process for emergency
communications SILOED WORKFLOW
Wide variety of file
sharing solutions
No standard for EoT and
Small projects wearables connectivity
underway for digital
transformation
Multiple
logins
No secure access to Consumer messaging use
corporate systems from for company business
outside the office
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 15Instantaneous control
and response in complex Complete flexibility of
autonomous systems deployment types:
Enterprises are
SMART Secure remote access for
any Windows 10 or macOS
device
BYOD, COPE, COBO
resistant to malicious
attack with holistic
security solutions
FUTURE
Unified critical communication to connect
people, devices and external organizations
Mobile collaboration inside a
secure managed app
environment
Seamlessly use
native Microsoft
mobile apps from
within BlackBerry
Dynamics
Process optimization with Security travels
semi-autonomous workflows with your files
wherever they go
One secure virtual collaboration space with
your coworkers and external partners © 2018 BlackBerry. All Rights Reserved. 16The path to hyper-connectivity
Instantaneous control
and response in complex
autonomous systems
Process
Secure optimization
Enterprise collaboration COMPLEX THINGS
Endpoint applications
FILES, ALERTS, SIMPLE THINGS
management COMMUNICATIONS Complex autonomous
systems are used for major
APPS, DATA Data from remote
Files, alerting and process transformation
sensors are used for
SMART DEVICES Employees access communications are alerting and improving
data, apps, to be secured inside and operational performance
Ensure endpoints
effective anytime outside the organization
are secure
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 17EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 65
#BBSWT
300,000
150
80
© 2018 BlackBerry. All Rights Reserved. 80File sharing and the connected workforce
Workflow:
Collaboration through sharing -
often confidential and regulated
data (intellectual property,
business plans, SSN’s, credit
card info, etc.)
Workplace:
Share files inside
AND outside
your organization Workforce:
Collaboration with internal peers
AND contractors, temps, partners,
suppliers, regulators, etc.The connected workforce
269,000,000,000
Emails are sent every day
2,000,000,000
Files are uploaded to cloud-based file services every day
Source: Radicati
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 8310 Exabytes
File Sharing = Risk
Email is the #1 file sharing technology
Cloud File Sharing
Cloud based file sharingFile sharing today: Major risk factors
13
The average organization has
76%
76% of organizations send
13 file sync applications in use – traffic to Dropbox (2GB/mo.
most not approved or managed on average)
by IT
77%
Of sensitive data stored in
72%
Of cloud DLP violations at FS
the cloud is Microsoft Office Firms involve Webmail, Cloud
or .pdf documents Storage or Collaboration Apps
Source: Netskope, Palo Alto Networks, Gartner, Skyhigh Networks
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 89IT leaders say that their security policies
and technology covers file sharing,
but they are still susceptible to breaches
74%
had a breach, or
90% weren’t sure if they
had or not*
say their security
policy covers
file sharing*
65%
are not certain that
their security plan for
unstructured data
meets regulatory
requirements*
*Source: BlackBerry survey 2017
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 90Reported Causes of Breaches
28% 26% 20%
Accidental sharing Attacks/hacks Personal software or
devices
20% 18% 16.5%
Personal email & Lost, stolen, Deliberate
file sharing or insecure devices Internal leaks
14.5% 12.5% 11%
Consumer Ransomware IP Loss
services and apps
Percentage of respondents
reporting breach by type
*Source: BlackBerry survey 2017
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 91Secure all your files with BlackBerry Workspaces
All Files protected with:
Encryption at all times
File-level Security that travels with the file
security that
travels User authentication
everywhere
your files go Digital rights management (DRM)
Tracking and reporting of all file
activities
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 93Legal
Infosec
#BBSWT
Closing Remarks LORI HARMON VP Inside Sales, BlackBerry
Take-away from the day
We see the future as an Empowering the
securely connected
exciting one because of the workforce
communications and
connections possibilities it
offers. We intend to make this
future a reality and we will Digitally
Enable the
make sure it is done right. physical and optimized
digital workplace workflows
JOHN CHEN
CEO and Executive Chairman
of the Board, BlackBerry
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 100Please complete
our survey
EMPOWERING THE SECURELY CONNECTED WORKFORCE © 2018 BlackBerry. All Rights Reserved. 101Join us for a drink in the experience center!
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