GS1 US Data Hub | Product - Product Import User Guide Version 5.0

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GS1 US Data Hub | Product - Product Import User Guide Version 5.0
GS1 US Data Hub® | Product
      Product Import
        User Guide

         Version 5.0
      November 2nd, 2020
GS1 US Data Hub | Product - Product Import User Guide Version 5.0
Table of Contents

 Downloads and Imports Overview……………………………………………………………           03
 Import Page Walk Through…………………………………………………………………………            04
 Download Available GTINs and Assign to Products………………………………     06
 Update Multiple PreMarket Products at the Same Time………………………    10
 Change Multiple In Use Products at the Same Time……………………………… 15
 When to Use an Unpopulated Import Template……………………………………… 19
 Appendix A: Product Import Template Column Definitions…………………   23
 Appendix B: Product Import Error Messages…………………………………………… 32
 Appendix C: Country Codes…………………………………………………………………………           38
 Appendix D: Language Codes……………………………………………………………………… 43
 Appendix E: Unit of Measure Codes…………………………………………………………… 44

Product Import User Guide                                             2
GS1 US Data Hub | Product - Product Import User Guide Version 5.0
Downloads and Imports Overview
Brand owners can leverage GS1 US Data Hub to add and/or update multiple products
simultaneously with Product Import templates. To start, the user must download
either a blank (unpopulated) Import file from the Product | Import screen, or an
import file that contains previously saved product information. The user opens this
spreadsheet, adds or edits the information, and then uploads this spreadsheet into
Data Hub.

This guide provides additional information on how to select and use the appropriate
Product Import template to perform your selected action.

 Downloads are spreadsheet templates that contain Data Hub output based on specific
 criteria you select on the screen, such as industry and product status. Certain processes
 within GS1 US Data Hub will generate this type of output file that can be saved locally on a
 user’s computer.

 All downloads share these characteristics:

 • All import templates contain the same data format and user files can easily be parsed into
   the spreadsheets.

 • Import templates are saved locally on the user’s system.

 • Create/Manage subscribers download and work with their own data.

 • Downloadable results files will be deleted from the data tables after 90 days. Once a file is
   downloaded onto your local computer, it is yours to manage as you do any other files on
   your computer.

Product Import User Guide                                                                       3
GS1 US Data Hub | Product - Product Import User Guide Version 5.0
Downloads and Imports Overview
Appendix A of this User Guide defines the field requirements for creating and updating
GTIN records in GS1 US Data Hub using the Import Template, Available GTIN Template or
the Download for Update Template. Appendix A also provides guidance for both the
required and optional elements and their structure.

Which Template Type
Should I Use?

  If this is your criteria…                                      …then download:
  “I want to create product records and assign the GTIN
  manually.”
  Or                                                             Import Template
  “I want to import products in which GTINs were already
  assigned.”

  “I want to create a specific quantity of product records and
                                                                 All Available GTINs
  have the GTINs assigned automatically by GS1 US Data Hub.”

  “I want a list of all available GTINs that have yet to be
                                                                 All Available GTINs
  assigned, based on a single company prefix.”

  “I want to modify fields on an existing product record.”       Products for Update

  “I want to change the status of a product record from
                                                                 Products for Update
  PreMarket to In Use.”

         Note: All data within the template should be saved as "text" and the file
         saved as an Excel file with the .xlsx extension. Avoid the use of characters
         such as the pipe "|" and line breaks "CR/LF" within text fields. These are
         known to cause processing errors.

         Also, do not use the following special characters in your file name.
         Otherwise, "Error" will display in the Status field, and the file will not
         process:

         ;/?:@=&“#%{}|\^~[ ]`( )

Product Import User Guide                                                                4
GS1 US Data Hub | Product - Product Import User Guide Version 5.0
Import Page Walk Through
To understand the Import page, see below for field and button descriptions:

    1
    2
    3
    4
    5

        Available Product Import Templates:

1       Download Import Template – use this template when uploading GTINs that have been
        created in another system. This helps avoid duplication of GTINs.
         Note: This is the same feature as the Download Import Template button described in step #3.

        Download All Available GTINs – use this template when you have products that do not
        have GTINs assigned; you can assign available GTINs for a chosen Company Prefix.
        Download Products for Update – use this template to edit product information and
        associated GTINs. You can retrieve existing information from GS1 US Data Hun, then re-
        import the updated information for items you select.

        Industry – Select the industry for the product(s) you are importing: General, CPG,
2       Regulated Healthcare, Foodservice, or Apparel. The industry you select on the main
        Import page determines which industry will be applied to any product that is imported.

        Download Import Template – Button to download the unpopulated Product Import
3       template

        File Input – Click the Browse button to search your computer for a file. Choose File –
4       Field that will display the name of the selected file chosen for import.

        Note: This is not an editable field. This will display the file name after you have selected
        the spreadsheet.
        Submit – Button to send your file for import. Files are processed in a queue and wait
5       times may vary. Click the Refresh button until the status is complete or continue with
        other tasks, as the import results will be waiting when you return to this page.

Product Import User Guide                                                                              5
GS1 US Data Hub | Product - Product Import User Guide Version 5.0
Download Available GTINs and Assign to Products
To create new items in either PreMarket or In Use status, click the Download All Available
GTINs template to download a spreadsheet template that lists available GTINs for your
company. For In Use items, you can do this in one step. However, you can also use a two-
step process to verify your data before placing the items In Use. The first step is to import
PreMarket items using the Download All Available GTINs template. After the product data
is finalized, the second step is to use the Download Products for Update template, then
change the status of these products to In Use.

      1

      2

      3

          Click Product > Import. Select Your Industry from the Industry drop-down on the
  1       main Product Import page. The industry you select here will display with the product
          detail record after you import products into GS1 US Data Hub.

  2       Click Download All Available GTINs hyperlink.

          From the drop-down, select the GS1 Company Prefix from which you want to export
  3       available GTINs. This drop-down only displays if your company has more than one GS1
          Company Prefix.

          From the drop-down, select the Industry Template to confirm the industry you
          selected on the main Product Import screen. If you change the industry in this
          window, the industry you selected on the main Import screen will be the industry
          that’s applied to these products.

          Type in the Quantity of GTINs that you want to export and click the Continue button.

          Note: The available quantity is based on the length (capacity) of the company
                 prefix you selected.
Product Import User Guide                                                                        6
GS1 US Data Hub | Product - Product Import User Guide Version 5.0
Download Available GTINs and Assign to Products (continued)

 4

 5

 6

 4   Click Open. Alternatively, clicking Save will allow you to save the file locally on your
     computer. (Note: this experience will vary depending on your Web browser).

 5   The Download template opens. Some columns contain default attributes, and the
     number of available GTINs you requested in Quantity are listed on each row.

     Enter the information (or paste the data from your product worksheet). The columns
 6   with headings in green are required. Several columns contain drop-down values; click
     the drop-down arrow     to select a valid value. See Appendix A of this User Guide for
     column descriptions.

      Note: Adding a Mixed Case?
      If you are entering a mixed case to be
      uploaded, position the cursor in the
      ChildGTINs column and enter the Child
      GTINs.
      Separate each Child GTIN with a ~ (tilde key,
      next to the 1 key). Also separate each Child
      GTN quantity with the tilde (~) and the
      list quantities in the same order as the
      corresponding child GTIN.

        NOTE: When entering Dimensions and Weights into the template, use
        abbreviations, not the full name (e.g., use “in” for inches, “ft” for feet, “oz”
        for ounces, etc.). See Appendix A for more details.

Product Import User Guide                                                                       7
GS1 US Data Hub | Product - Product Import User Guide Version 5.0
Download Available GTINs and Assign to Products (continued)

  7

  8

                                                                                      9
  7   When you’ve completed entering the product data, save the file to your local drive.

      Note: Do not use the following special characters in your file name. Otherwise,
      "Error" will display in the Status field, and the file will not process:
      ; / ? : @ = & “ < > # % { } | \ ^ ~ [ ] ` ( ).

  8   Visit the Product | Import screen and click Browse. Locate the updated file on your
      computer and attach. You will see it displayed in the File Input field.

  9   Click Submit. When the file has been uploaded to GS1 US Data Hub, the “File upload
      complete” message displays. The time it takes for the file to process will vary based
      on the volume of import files being submitted during this time. Scroll down to view
      all uploaded files for your company. The last file that was uploaded will display at the
      top of the list. Check the Status column to see if the file is Pending or Complete.

      Optional: Click Refresh until the Complete status displays. Until then, you can
      continue with other tasks. Import results will be waiting when you return.

Product Import User Guide                                                                    8
GS1 US Data Hub | Product - Product Import User Guide Version 5.0
Download Available GTINs and Assign to Products (continued)
After your file upload status displays Complete, verify that all records processed
correctly. In the event of an error, complete the following:

10

11

                                                    12

                                                                                              13

       Verify that all records processed correctly. If successful, the # Errors column will
 10    display 0 (zero). In the above example, there is 1 error.

  11   Click the File Name hyperlink to open the file to view the Error Message.

 12    The Results column (Column A) will indicate Success or Fail for each item. The
       ErrorMessage column (Column B) will describe the cause of the error. The
       AdditionalInfo column (Column C) may contain additional notes about that record.
       In the above example, the Packaging Level (“Each”) was missing from one item.
       Open the original spreadsheet file and delete all "success" records. Next, fix the error
       of the "fail" record(s) and save the file. Repeat steps 7 and 8 to start the import
       process. See Appendix A and B of this User Guide for column descriptions and how to
       correct errors.

 13    Note: Please delete any rows that were successfully imported in the original
       spreadsheet before you make the corrections and re-submit.

       Note: if the following message displays on the main Product Import screen: “File
       Format error. Please use the current Data Hub Import Template,” make sure you are
       using a recent template and that you haven’t deleted or added any columns.

Product Import User Guide                                                                     9
GS1 US Data Hub | Product - Product Import User Guide Version 5.0
Update Multiple PreMarket Products at the Same Time
To make bulk updates to PreMarket product(s), the Download Products for Update
template can be used to complete edits and upload the file into GS1 US Data Hub. To use
this template, follow these steps.

  1

  2

  3

  4

 1    Click Product > Import. Select Your Industry from the Industry drop-down on the
      main Product Import page. This is the industry that will display with the product
      detail record after you import products into GS1 US Data Hub.

 2    Click Download Products for Update link to choose specific products to download.

 3    The Download Products for Update window opens and offers multiple options to
      extract the following information into a spreadsheet:
          Prefix – Filter export results to show product information for your Company
          Prefix(s). Select one or all of your Company Prefixes.
          Industry – Confirm the industry for the product(s). This selection should match
          the Industry you selected on the main Product Import screen.
          Status - Select PreMarket.
          Packaging Level – Select the appropriate packaging level category for the
          product(s) you wish to export. Choices include: All, Each, Case as Each, Inner
          Pack, Case, Display Shipper, Mixed Case, Pallet, Mixed Pallet.

 4    After making the appropriate selections, click Continue.

Product Import User Guide                                                                   10
Update Multiple PreMarket Products at the Same Time (continued)

5

6

        Type Update in the         Add or update any attribute
        Action column – or         under the appropriate
        select Update from the     column heading.
        pull-down arrow.

    5   A Product Import template will download via your web browser* and typically
        will be temporarily stored in your Downloads Folder. This template will contain
        existing attribute data stored in Data Hub. Click Open to download and open
        the spreadsheet.

        *Note: Download experience will vary depending on your Internet browser
        settings.

        For PreMarket Status items, enter Update in the Action column for each item
    6   being updated. Add or update the data in the Product Import template. In the
        above example, Update was added in the Action column and the product
        description was changed for each item. Please see Appendix A for columns that
        can be modified when the product is in PreMarket status. When you are
        finished, save the file to your local drive.

        Note: Do not use the following special characters in your file name. Otherwise,
        "Error" will display in the Status field, and the file will not process:
        ;/?:@=&“#%{}|\^~[ ]`( )

          NOTE: When entering Dimensions and Weights into the template, use
          abbreviations, not the full name (e.g., use “in” for inches, “ft” for feet, “oz”
          for ounces, etc.). See Appendix A for more details.

Product Import User Guide                                                                    11
Update Multiple PreMarket Products at the Same Time (continued)

      7                                                                                 8

                                         9

      Click Browse. Locate the updated file on your computer and attach. The file name
  7   will display in Italics in the File Input field.

  8   Click Submit. A “file upload complete” message displays when the file has been
      uploaded.

  9   The file name displays with a “File Uploaded” status. Check the Status column to
      see if the file is Pending or Complete. This processing time will vary based on the
      volume of import files being submitted during this time.

      Optional: Click Refresh until the Complete status displays. During this time
      you can continue performing other tasks. The import results will be waiting
      when you return to this page.

          NOTE: If the status displays "Error: Please make sure the file is valid and
          contains no unexpected columns or whitespace," then the template has
          been corrupted and could not be processed. Download a new template and
          copy/paste the content into this template, then submit again.

Product Import User Guide                                                                   12
Update Multiple PreMarket Products at the Same Time (continued)

11

12

                                                      13

      When the status is Complete, verify that all records processed correctly. In the above
 11   example, there were 4 successful updates and 1 error. If there are no errors, you
      have completed this process successfully. If there are errors, continue to step 12.

 12   Click the File Name hyperlink to open the spreadsheet to view the error message.

 13   The Results column (A) will indicate Success or Fail for each item. The
      ErrorMessage column (B) will describe the cause of the error. The AdditionalInfo
      column (C) may contain additional notes about the product. In the above example,
      the PackagingLevel was missing from one item. Open the original file and delete
      the records that processed successfully. Next, fix the error of the failed record(s) and
      save the file. Repeat steps 7 and 8 to start the import process. See Appendix A and B
      of this User Guide for column descriptions and how to correct errors.

      Note: if the following message displays on the main Product Import screen: “File
      Format error. Please use the current Data Hub Import Template,” make sure you are
      using a recent template and that you haven’t deleted or added any columns.

        NOTE: When correcting errors, only re-upload rows with issues. Delete any
        rows that successfully updated. If you upload successful rows again, you
        will receive an error message stating that you have uploaded duplicate
        information!

Product Import User Guide                                                                    13
Change Multiple In Use Products at the Same Time
To make bulk changes to In Use product(s), use the Download Products for Update
template. You must enter one these “Actions”:
• Update - Change status of products from In Use to Archived.
• Correct – Correct a minor error to product data. These changes must be permitted
  according to the GS1 GTIN Management Standard. Otherwise, GS1 US Data Hub will
  generate an error message on the file you submit.

  1
  2

     3
     4

 1       Click Product > Import.

 2       Click Download Products for Update link to choose specific record types to
         download.

         The Download Products for Update window opens and offers multiple options to
 3       extract the following information into a spreadsheet:
             Prefix – Filter export results to show product information for your Company
             Prefix(s). Select one or all of your Company Prefixes
             Industry – Select the appropriate industry template for the product(s) you wish
             to export. Choices include: General, Consumer Packaged Goods (CPG),
             Regulated Healthcare, Foodservice, Apparel
             Status - Select In Use
             Packaging Level – Select the appropriate packaging level category for the
             product(s) you wish to export. Choices include: All, Each, Inner Pack, Case,
             Display Shipper, Mixed Case, Case as Each, Pallet, Mixed Pallet.

 4       After making the appropriate selections, click Continue.

Product Import User Guide                                                                      14
Change Multiple In Use Products at the Same Time (continued)

 5

 6

         A Product Import template will download via your web browser* and typically will
     5   be temporarily stored in your Downloads Folder. Click Open to download and
         open the spreadsheet.

         *Note: Excel download experience will vary depending on your Internet browser
         settings.

     6   Populate the appropriate required & optional attributes related to the update or
         correction in the spreadsheet:

         • If you are making changes to editable fields, type "Update” in the Action
           column.

         • If you are changing the status of the products to Archived, then type
           “Update” in the Action column and type “Archived” in the Status column.

         • If you are making minor corrections to product description or other required
           fields of In Use products, type Correct in the first column under Action for
           each item that requires corrected data. Correct the data in the Product Import
           template. In the example above, Correct was added in the Action column
           and a misspelling was corrected in the Description field.

         When you are finished, save the file on your computer.

         Note: Do not use the following special characters in your file name. Otherwise,
         "Error" will display in the Status field, and the file will not process:
         ;/?:@=&“#%{}|\^~[ ]`( )

           NOTE: For In Use products, changes cannot be made to certain fields.
           See the Page 23 for details.

Product Import User Guide                                                                   15
Change Multiple In Use Products at the Same Time (continued)

         7

        8

                                                                                      9

  7   Click Browse. Locate the updated spreadsheet on your computer and attach it.
      Once attached, you will see it displayed in the Upload File field.

  8   Click Submit. This sends the file to begin the upload process.

  9   The file name displays. Check the Status column to see if the file is Pending or
      Complete. The time it takes for the file to process will vary based on the volume of
      import files being submitted during this time.

      Optional: Click Refresh until the status is complete. You can continue onto
      other tasks. The import results will be waiting when you return to this page.

          NOTE: Note: if the following message displays on the main Product Import
          screen: “File Format error. Please use the current Data Hub Import
          Template,” make sure you are using a recent template and that you haven’t
          deleted or added any columns.

Product Import User Guide                                                                    16
Change Multiple In Use Products at the Same Time (continued)

                                                                                      11

   12

      13

 11   Click Refresh until the status is Complete. Now you can verify that all records
      processed correctly. If there are no errors you have completed this process
      successfully. If any errors continue to step 12.

 12   Click the File Name hyperlink to open the spreadsheet to view the error message.

 13   Review the error message(s). Errors display under the Error Message column at the
      beginning of the spreadsheet. In the example above, an error occurred because In
      Use was entered incorrectly in the Status column (In Use was entered as one
      word). Open the original file and delete the records that processed correctly. Next, fix
      the error of the failed record(s) and save the file. Repeat steps 7 and 8 to start the
      import process. See Appendix A and B of this User Guide for column descriptions and
      how to correct errors.

           When correcting errors, only re-upload rows with issues. Delete any rows
           that were successfully updated. If you upload successful rows again, you
           will receive an error message indicating that the file contains duplicate
           information.

Product Import User Guide                                                                        17
When to Use an Unpopulated Import Template
The Download Import Template enables you to create or update product information. To use
this template, you should have had GTINs already assigned to the products. This template
does not include any pre-populated product or GTIN information. To update existing product
or GTIN information, please refer to preceding pages of this document. On the next few
pages are typical scenarios that demonstrate how to use the Import Template.

  1

  2

  3

  1   Click Product > Import.

      Select the desired Industry from the main Industry drop-down menu. This will be
  2   the industry that displays with each of the products you’re adding to this
      template.

      Click the Download Import Template link. Click the Industry drop-down to
  3   confirm the industry you selected on the main page. Template input fields vary
      slightly by industry to ensure alignment with GS1 GTIN Management Standard.
      Available template options include: General, CPG (Consumer Packaged Goods),
      Regulated Healthcare, Foodservice, and Apparel. Click Continue. The Product
      Import template will download via your web browser* and typically will be stored
      in your Downloads Folder. Click Open to download and open the template.

      *Note: Your Template download experience will vary depending on your Internet
      browser settings.

Product Import User Guide                                                                18
When to Use an Unpopulated Import Template (continued)

Scenario 1 – Import products created outside of GS1 US Data Hub

  4

  4

 4    Enter your information into the template paying close attention to mandatory vs.
      optional fields. Please note that GTINs, even GTIN-12s, must be entered as 14
      digits, with two leading zeros serving as filler digits. The lowest level packaging
      “Each” should always be listed first, above the upper level packaging, as shown in
      the example. See Appendix A and B of this User Guide for column descriptions and
      how to correct errors. When finished, Save the file to your computer.

      Note: Do not use the following special characters in your file name. Otherwise,
      "Error" will display in the Status field, and the file will not process:
      ;/?:@=&“#%{}|\^~[ ]`( )

      See Appendix A and B of this User Guide for column descriptions and how to correct
      errors

      Scenario 1: Import products created outside of GS1 US Data Hub. In column
 4    A, enter the word Create; enter pertinent information into all the remaining
      required columns. In this example, since we are creating case and mixed case
      products, enter the required Child GTINs in the ChildGTINs column and quantity in
      the Quantity column. Note: Separate multiple GTINs and quantity with a ~ (tilde
      key) as noted in the mixed case example above.

       NOTE: When entering Dimensions and Weights into the template, use
       abbreviations rather than the full name (e.g., use "in" for inches, "ft" for
       feet, "oz" for ounces, etc.). See Appendix A for more details.

Product Import User Guide                                                                   19
When to Use an Unpopulated Import Template (continued)

Scenario 2 – Update product information - PreMarket status

 4

                                             4

      Enter your information into the template paying close attention to mandatory vs.
  4   optional fields. The lowest level packaging “Each” should always be listed first,
      above the upper level packaging. See Appendix A and B of this User Guide for
      column descriptions and how to correct errors. When finished, Save the file to
      your computer.

      Note: Do not use the following special characters in your file name. Otherwise,
      "Error" will display in the Status field, and the file will not process:
      ;/?:@=&“#%{}|\^~[ ]`( )

      Scenario 2: Update Product Information for PreMarket products. In
 4    column A, enter the words Update; enter pertinent information into all the
      remaining required columns. In the above example we are updating product
      descriptions.

      Note: If updating a mixed case or mixed pallet, separate multiple GTINs and
      quantity with a ~ (tilde key).

       NOTE: When entering Dimensions and Weights into the template, use
       abbreviations rather than the full name (e.g., use "in" for inches, "ft" for
       feet, "oz" for ounces, etc.). See Appendix A for more details.

Product Import User Guide                                                                 20
When to Use an Unpopulated Import Template (continued)

  5                                                                                         6

                                                                                        7

 5    Click Browse. Locate the spreadsheet file on your computer and attach it.
      Once attached, you will see it displayed in the File Input field.

 6    Click Submit. This sends the file to begin the upload process.

 7    The file name displays. Check the Status column to see if the file is Pending
      or Complete. Click Refresh until Complete displays. You can continue to
      perform other tasks outside of this page.

      The import results file will display in the File Name column, and indicates the
      number or records that were processed, the number of records that were
      imported successfully, and the number of product errors, if any.

Product Import User Guide                                                                       21
When to Use an Unpopulated Import Template (continued)
 After your file is complete, verify that all records processed correctly. In the event of
 an error, complete the following:

 9

                                                                          8
 10

 8     Once the status has changed to Complete, verify that all records processed
       correctly. In this example, there is 1 error. If there are no errors you have
       completed this process successfully. If you have an error continue to step 10.

 9     Click the File Name hyperlink to open the spreadsheet file and view the error
       message (s).

       Review the error message(s). Errors will appear in the second column (B) of data.
 10    Open the original file and delete the records that processed correctly. Next, fix the
       error of the failed record(s) and save the file. Repeat steps 5 and 6 to import this
       updated spreadsheet. See Appendix A and B of this User Guide for column
       descriptions and how to correct errors.

         NOTE: When correcting errors, only re-upload rows that had issues. Delete
         any rows that successfully updated. If you upload successful rows again, an
         error message displays, indicating the content has been duplicated.

Product Import User Guide                                                                      22
Appendix A: Product Import Template Column Descriptions
This table lists the columns and whether they can be modified when the product is in
PreMarket and In Use status. More details on each column are available in this appendix.

                               PreMarket Status:                        In Use Status:
Column Name
                               Can column be modified?                  Can column be modified?
GS1CompanyPrefix               No                                       No
GTIN                           No                                       No
PackagingLevel                 No                                       No
Description                    Yes                                      Yes
Desc1Language                  Yes                                      Yes
SKU                            Yes                                      Yes
BrandName                      Yes                                      Yes – typographical changes only
BrandNameLanguage              Yes                                      Yes
Status                         Yes – to In Use only                     Yes – to Archived* only

IsVariable                     No                                       No
IsPurchasable                  Yes – unless a GTIN-14 is assigned       Yes – unless a GTIN-14 is assigned
Certified                      No                                       No
Height                         Yes                                      Yes - up to 20% of the original value
Width                          Yes                                      Yes - up to 20% of the original value
Depth                          Yes                                      Yes – up to 20% of the original value
DimensionMeasure               Yes                                      No
GrossWeight                    Yes                                      Yes – up to 20% of the original value
NetWeight                      Yes                                      No – content can be entered if field is blank
WeightMeasure                  Yes                                      No – content can be entered if field is blank
Comments                       Yes                                      Yes
ChildGTINs                     Yes - unless a GTIN-14 is assigned       No
                                                                        No - changing Quantity of contents of higher
Quantity                       Yes
                                                                        level packaging requires a new GTIN
SubBrandName                   Yes                                      Yes
ProductDescriptionShort        Yes                                      Yes
LabelDescription               Yes                                      Yes
NetContent1Count               Yes                                      No - content can be entered if field is blank
NetContent1UnitofMeasure       Yes                                      No - content can be entered if field is blank
NetContent2Count               Yes - after Net Content 1 is entered     No - content can be entered if field is blank
NetContent2UnitofMeasure       Yes                                      No - content can be entered if field is blank
NetContent3Count               Yes - after Net Content 2 is entered     No - content can be entered if field is blank
NetContent3UnitofMeasure       Yes                                      No - content can be entered if field is blank
GlobalProductClassification    Yes                                      Yes
ImageURL                       Yes                                      Yes
TargetMarket                   Yes                                      Yes
BrandName2                     Yes                                      Yes
BrandName2Language             Yes                                      Yes
Description2                   Yes                                      Yes
Description2Language           Yes                                      Yes

 *When a product is in Archived state, the only field that can be changed is “Status” (change to In Use).

 **Learn more about the GTIN-14 in the GS1 US guide: “An Introduction to the Global Trade Item Number.”

Product Import User Guide                                                                                         23
Appendix A: Product Import Template Column Descriptions (continued)

ATTRIBUTE          DESCRIPTION                   NOTES                                   FIELD REQUIREMENT               TEMPLATE TYPE

                                                                                                                                         Products
                                                                                                                              Avail
                                                                                          TYPE     MIN       MAX   Import                   for
                                                                                                                              GTIN
                                                                                                                                          Update
Action             This column directs Data      Required.
                   Hub to take certain
                   actions. Valid actions:       Note: Archived GTIN records can only
                   Create – establish new        receive the Update action so that the
                   PreMarket or In Use           status can be changed to In Use. Data
                   products.                     Hub will not recognize any changes to
                                                                                                                                          Valid
                   Update – change status to     the Archived record.
                                                                                                                    Valid      Valid     Action:
                   In Use or Archived;
                                                                                           Text      6        7    Action:    Action:    Update
                   change editable field
                                                                                                                   Create     Create       or
                   content on PreMarket and
                                                                                                                                         Correct
                   In Use products.
                   Correct – make minor
                   changes to existing content
                   in required fields on In
                   Use products

GS1CompanyPrefix   This is the desired GS1       Required on the Import Template
                   Company Prefix that used
                   to create the Global Trade    Data Hub prepopulates this field on                                                       Pre-
                   Item Number (GTIN) of an      Available GTIN and Download for                                               Pre-      popped,
                                                                                           Text      7       11      R
                   item.                         Update templates.                                                            popped     Cannot
                                                                                                                                         change

GTIN               This is the 14-digit          Required on the Import Template
                   representation of the
                   Global Trade Item Number      Data Hub prepopulates this field on
                   as it would be stored in a    Available GTIN and Download for
                   database.                     Update templates.

                   Must correspond to GS1                                                                                                  Pre-
                   Company Prefix listed in                                                                                    Pre-      popped,
                                                                                           Text     14       14      R
                   the GS1 Company Prefix                                                                                     popped     Cannot
                   field.                                                                                                                change

                   Note: This attribute is one
                   of the seven elements
                   defined under the Verified
                   by GS1 program.

PackagingLevel     This is the packaging         Required on the Import Template
                   configuration assigned to     and Available GTIN Template
                   the item.
                                                 Data Hub prepopulates this field on
                                                 the Download for Update templates.
                                                 PackagingLevel must be entered
                                                 exactly as shown (including spaces                                                        Pre-
                                                 between words).                                                                         popped,
                                                   • Each                                  Text      4       14      R          R
                                                                                                                                         Cannot
                                                   • Inner Pack                                                                          change
                                                   • Case
                                                   • Mixed Case
                                                   • Case as Each
                                                   • Pallet
                                                   • Mixed Pallet

Description        This is the text that         Required on the Import Template
                   describes your product to     and Available GTIN Template
                                                                                                                                           Minor
                   a buyer.
                                                                                                                                         Change
                                                 Data Hub prepopulates this field on
                                                                                                                                           – Use
                   Note: This attribute is one   the Download for Update templates.
                                                                                                                                          Correct
                   of the seven elements                                                   Text      3       200     R          R
                                                                                                                                             if
                   defined under the Verified
                                                                                                                                         product
                   by GS1 program.
                                                                                                                                         status is
                                                                                                                                          In Use

Product Import User Guide                                                                                                                     24
Appendix A: Product Import Template Column Descriptions (continued)

ATTRIBUTE        DESCRIPTION                              NOTES                        FIELD REQUIREMENT                  TEMPLATE TYPE

                                                                                                                              Avail    Products
                                                                                         TYPE      MIN     MAX   Import
                                                                                                                              GTIN    for Update

Desc1Language    This field indicates the language code   Required on the Import
                 for the language of the product          Template and Available                                                       May edit
                 description. Refer to Appendix D for     GTIN Template                                                                this field
                 valid language codes.                                                                                                    on
                                                          “en” is the default when       Text       2       3      R            O     PreMarket
                                                          downloading Available GTIN                                                    and In
                                                          Template                                                                        Use
                                                                                                                                       records

SKU              This field is provided for the product   Optional on the Import
                 owner to enter the internal              Template and Available
                 product identifier of your stock         GTIN Template                                                                May edit
                 keeping unit, if any.                                                                                                 this field
                                                          Data Hub prepopulates this                                                      on
                                                          field on the Download for      Text       3      70      O            O     PreMarket
                                                          Update templates.                                                             and In
                                                                                                                                          Use
                                                                                                                                       records

BrandName        This column indicates the name of the    Required on the Import
                 product line communicated to             Template and Available
                 consumers.                               GTIN Template
                                                                                                                                       May edit
                                                                                                                                       this field
                                                          Data Hub prepopulates this                                                      on
                 Note: This attribute is one of the       field on the Download for      Text       3      70      R            R
                                                                                                                                      PreMarket
                 seven elements defined under the         Update templates.                                                             record
                 Verified by GS1 program.                                                                                                only

Brand1Language   This field indicates the language code   Required on the Import
                 for the language of                      Template and Available
                                                                                                                                       May edit
                 BrandName. Refer to Appendix D for       GTIN Template
                                                                                                                                       this field
                 valid language codes.
                                                                                                                                          on
                                                          “en” is the default when
                                                                                         Text       2       3      R            O     PreMarket
                                                          downloading Available GTIN
                                                                                                                                        and In
                                                          Template
                                                                                                                                          Use
                                                                                                                                       records

Status           This column shows the lifecycle state    Required.
                 assigned to the product and
                 correlates to the Action identified in   Valid values (must be
                 column A of the templates                entered exactly as shown,                                                    May edit
                                                          including spaces between                                                     this field
                                                                                                                                          on
                 To retract a PreMarket record for        words):
                                                                                         Text       5       9      R            R     PreMarket
                 reassignment of the GTIN, enter            •  PreMarket
                                                                                                                                        and In
                 “Retracted” in status column. Data         •  Retracted                                                                  Use
                 Hub will automatically move the GTIN       •  In Use                                                                  records
                 to available after a 12-month holding      •  Archived
                 period.

IsVariable       This field indicates whether the         Required on the Import
                 product record is for a non-consumer     Template and Editable
                 trade item that fluctuates by weight,    on Available GTIN                                                    Pre-    Cannot
                                                                                                                              poppe    change
                 volume or count. Typical examples of     Template
                                                                                                                                          on
                 variable measure trade items are                                        Text       1       1      R            d
                                                                                                                                      PreMarket
                 whole cheeses, meats and fish.           Valid values:                                                        May
                                                                                                                                      or In Use
                                                          Y=Yes or N=No                                                        edit     record

IsPurchasable    This field indicates whether the         Required.
                 product record is for a consumer
                 trade item that can be bought at a       Valid values:                                                        Pre-   May edit -
                 store or on-line.                        Y=Yes or N=No                                                       poppe    unless
                                                                                         Text       1       1      R            d     GTIN-14
                 Note: this value cannot be changed                                                                            May        is
                 from “N” when a GTIN-14 has been                                                                              edit   assigned
                 assigned.

Product Import User Guide                                                                                                                 25
Appendix A: Product Import Template Column Descriptions (continued)

 ATTRIBUTE    DESCRIPTION                                 NOTES                           FIELD REQUIREMENT                    TEMPLATE TYPE

                                                                                                                                   Avail    Products
                                                                                            TYPE      MIN     MAX     Import
                                                                                                                                   GTIN    for Update

Certified     This column indicates if a product record   This is a system generated
              has been enhanced under the certified       field.
              content provider program
                                                          Values:
                                                          Y=Certified
                                                          N=Was certified but                  SYSTEM GENERATED FROM CCP APPROVALS PROCESS
                                                          modifications to required
                                                          fields were not recertified
                                                          Blank=GTIN record has not
                                                          been enhanced

Height        This field represents the height of an      Optional.
              item. Instructions for measurement can                                                                                        May edit
              be found in the GS1 Package                 Required if one dimension is                                                      this field
              Measurement Rules.                          provided then all three                                                               on
                                                          dimensions must be               Numeric     1       8        O         O        PreMarket
                                                                                                                                              and In
              Consumer and non-consumer trade             provided (i.e. Height, Width,
                                                                                                                                               Use
              items are measured differently.             and Depth).
                                                                                                                                             records

Width         This field represents the width of an       Optional.
              item. Instructions for measurement can                                                                                        May edit
              be found in the GS1 Package                 Required if one dimension is                                                      this field
              Measurement Rules.                          provided then all three                                                              on
                                                          dimensions must be               Numeric     1       8        O             O    PreMarket
                                                          provided (i.e. Height, Width,                                                      and In
              Consumer and non-consumer trade
                                                                                                                                               Use
              items are measured differently.             and Depth).
                                                                                                                                            records

Depth         This field represents the depth of an       Optional.
              item. Instructions for measurement can                                                                                        May edit
              be found in the GS1 Package                 Required if one dimension is                                                      this field
              Measurement Rules.                          provided then all three                                                              on
                                                          dimensions must be               Numeric     1       8        O             O    PreMarket
                                                          provided (i.e. Height, Width,                                                      and In
              Consumer and non-consumer trade
                                                                                                                                               Use
              items are measured differently.             and Depth).
                                                                                                                                            records

DimensionMea Unit of Dimensional Measurement used         Optional. Required when
sure                                                      dimensions are included.
                                                                                                                                             May edit
                                                          Valid values:                                                                    this field on
                                                          in, ft,                           Text       1       2        O             O     PreMarket
                                                          mm, cm, m                                                                         and In Use
                                                                                                                                             records

GrossWeight   The gross weight is the weight of the       Optional.
                                                                                                                                             May edit
              item plus the weight of its container or                                                                                     this field on
              packaging.                                  Omit commas.                                                                      PreMarket
                                                                                                                                            and In Use
                                                                                           Numeric     1       8        O             O
                                                                                                                                           records (up
                                                                                                                                            to 20% of
                                                                                                                                           the original
                                                                                                                                             weight)
NetWeight     Net weight is the weight of the item        Optional.
              itself. This does not include the item’s
              container packaging.                        Omit commas.
                                                                                                                                             May edit
                                                                                                                                           this field on
              Valid values:                               Can be entered as                Numeric     1       8        O             O
                                                                                                                                            PreMarket
              Can be 8 numbers of which 3 can be          NNNNNNNN or NNNNN.NNN
                                                                                                                                               only
              decimals.

Product Import User Guide                                                                                                                      26
Appendix A: Product Import Template Column Descriptions (continued)
ATTRIBUTE                 DESCRIPTION                       NOTES                      FIELD REQUIREMENT                   TEMPLATE TYPE

                                                                                                                            Avail    Products for
                                                                                        TYPE     MIN       MAX    Import
                                                                                                                            GTIN       Update
WeightMeasure             Unit of Weight Measurement        Optional. Required
                          Used                              when weights are
                                                            included.
                                                                                                                                     May edit this
                                                            Valid values:                Text     2         3       O         O         field on
                                                            oz, lb, ton                                                             PreMarket only
                                                            g, kg, mg

Comments                  This is a section where you       Optional.
                          can add additional information
                          about the product.                                                                                         May edit this
                                                                                                                                        field on
                                                                                         Text     0        2000     O         O
                                                                                                                                    PreMarket and
                                                                                                                                    In Use records

ChildGTINs                The GTIN(s) contained within      Required for higher
(Container Items)         a higher level of packaging       level packaging
                          other than Each or Case as
                          Each.                             Cannot be modified on
                                                            a PreMarket (unless
                          Leave field blank if packaging    you are adding or
                          level is Each or Case as Each.    removing items for a
                                                            mixed case, mixed                                                           Cannot
                          Example:                          pallet, or display           Text     14       NA       O         O      change on an
                          00814141009446~00814141           shipper).
                                                                                                                                     In Use record
                          009453~00814141009514
                                                            Cannot be modified on
                                                            an In Use record.

                                                            Separate multiple
                                                            GTINs with the tilde
                                                            (~)

Quantity                  Number of items per child         Required when
(Container Items)         GTIN in a higher level of         ChildGTIN field is
                          packaging                         populated.

                          Leave field blank if packaging    Can be modified on an
                          level is Each or Case as Each.    In Use record ONLY
                                                            when value is “1”                                                       May edit In Use
                          Example:                                                     Numeric    1        NA       O         O     record if value
                          8~8~8                             Separate multiple                                                            is 1
                                                            quantities with the
                                                            tilde (~). List in the
                                                            same order as their
                                                            corresponding child
                                                            GTIN

SubBrand Name             This field provides for a         Optional.
                          second level of brand. The
                          Sub-brand communicated            Can be a trademark;
                          matches what is physically on     Cannot be modified on
                                                                                                                                     May edit this
                          the product.                      an In Use record
                                                                                                                                       field on
                                                                                         Text     3         70      O         O
                                                                                                                                      PreMarket
                          The primary differentiating
                                                                                                                                     record only
                          factor that a brand owner
                          wants to communicate to the
                          consumer or buyer

ProductDescriptionShort   This field contains a free form   Optional.
                          short length description of the                                                                           Can Update if
                          trade item that can be used to                                                                              PreMarket
                          identify the trade item at                                     Text     3         35      O         O       status and
                          point of sale                                                                                              Correct if In
                                                                                                                                      Use status

LabelDescription          This field contains a literal     Optional.
                          reproduction of the text
                          featured on a product’s label     May not necessarily
                          in the same word-by-word          match the GTIN
                          order in which it appears on      description as loaded                                                   Can Update if
                          the front of the product’s        by the supplier into the                                                  PreMarket
                                                                                        Char      3        500      O         O       status and
                          packaging.                        GTIN description field
                                                                                                                                     Correct if In
                                                            in GDSN.
                                                                                                                                     Use status
                          Allows for the representation
                          of the same value in different
                          languages but not for multiple
                          values.

Product Import User Guide                                                                                                                             27
Appendix A: Product Import Template Column Descriptions (continued)

ATTRIBUTE           DESCRIPTION                              NOTES                      FIELD REQUIREMENT                  TEMPLATE TYPE

                                                                                                                             Avail   Products for
                                                                                         TYPE      MIN      MAX   Import
                                                                                                                             GTIN      Update

NetContent1Count    The number of trade items                Optional.
                    contained in a package, as claimed
                    on the label. Example: 20 count          Can be an integer or up
                    pack of diapers, net content = "20       to 4 decimal places.
                    each“ where “20” is the count
                                                             Must be populated first,
                    In case of multi-pack, indicate the      before populating Net
                    net content of the total trade item      Content 2 Count, or Net
                                                             Content 3 Count.
                    Allows for the representation of the
                    same value in different units of         For fixed value trade
                    measure but not multiple values          items use the value                                                     May edit this
                                                             claimed on the                                                            field on
                                                                                        Numeric     3       80      O          O
                    Note: This attribute is one of the       package, to avoid                                                        PreMarket
                    seven elements defined under the         variable fill rate issue                                                record only
                    Verified by GS1 program.                 that arises with some
                                                             trade items which are
                                                             sold by volume or
                                                             weight, and whose
                                                             actual content may vary
                                                             slightly from batch to
                                                             batch. In case of
                                                             variable quantity trade
                                                             items, indicate the
                                                             average quantity.

NetContent1UnitOf   Code representing the associated         Must enter a valid UOM
Measure             unit of measure (UOM) that               Code as listed in
                    matches what is physically on the        Appendix E of this
                    product label. For example, you          Product User Guide.
                    would enter ONZ if the packaging
                    states “20 ounces”. Common               Required if data
                    codes:                                   populated in Net
                                                             Content 1 Count field.
                    50 Pound Bag – 47
                    Cubic Foot – 51
                    Cubic Meter – MTQ
                    Cup – CU
                    Each - EA
                    Gallon - A76                                                                                                     May edit this
                                                                                                                                       field on
                    Gram – GRM                                                           Char       2        5      O          O
                                                                                                                                      PreMarket
                    Litre – LTR
                                                                                                                                     record only
                    Ounce – ONZ
                    Pint – PT
                    Pound – LP
                    Quart – QT
                    Ton - STN

                    See Appendix E for a list of all valid
                    UOM codes.

                    Note: This attribute is one of the
                    seven elements defined under the
                    Verified by GS1 program.

NetContent2Count    The number of trade items                Optional.
                    contained in a package, as claimed
                    on the label. In case of multi-pack,     Value can be an integer
                    indicates the net content of the         or up to 4 decimal
                    total trade item.                        places

                    Allows for the representation of the     Net Content 1 Unit of                                                   May edit this
                                                                                                                                       field on
                    same value in different units of         Measure and Count          Numeric     3       80      O          O
                                                                                                                                      PreMarket
                    measure but not multiple values.         must be present
                                                                                                                                     record only
                    The published net content/UOM
                    communicated matches what is
                    physically on the product label.

Product Import User Guide                                                                                                                           28
Appendix A: Product Import Template Column Descriptions (continued)

ATTRIBUTE                  DESCRIPTION                   NOTES                     FIELD REQUIREMENT                  TEMPLATE TYPE

                                                                                                                        Avail   Products for
                                                                                      TYPE       MIN   MAX   Import
                                                                                                                        GTIN      Update

NetContent2UnitOfMeasure   Code representing the         Required when Net
                           associated unit of            Content 2 Count is
                           measure (UOM) that            present
                           matches what is
                           physically on the product
                           label. For example, you                                                                              May edit this
                           would enter ONZ if the                                                                                 field on
                                                                                      Char        3     5      O          O
                           packaging states “20                                                                                  PreMarket
                           ounces”. See Appendix E                                                                              record only
                           for a list of all valid UOM
                           codes.

NetContent3Count           The number of trade           Optional.
                           items contained in a
                           package, as claimed on        Value can be an integer
                           the label. In case of         or up to 4 decimal
                           multi-pack, indicates the     places
                           net content of the total
                           trade item.                   Net Content 2 Unit of
                                                         Measure and Count must
                           Allows for the                be present                                                             May edit this
                           representation of the                                                                                  field on
                                                                                     Numeric      3    80      O          O
                           same value in different                                                                               PreMarket
                           units of measure but not                                                                             record only
                           multiple values.

                           The published net
                           content/UOM
                           communicated matches
                           what is physically on the
                           product label.

NetContent3UnitofMeasure   Code representing the         Required when Net
                           associated unit of            Content 3 Count is
                           measure (UOM) that            present
                           matches what is
                           physically on the product
                           label. For example, you                                                                              May edit this
                           would enter ONZ if the                                                                                 field on
                                                                                      Char        3     5      O          O
                           packaging states “20                                                                                  PreMarket
                           ounces”. See Appendix E                                                                              record only
                           for a list of all valid UOM
                           codes.

Product Import User Guide                                                                                                              29
Appendix A: Product Import Template Column Descriptions (continued)

ATTRIBUTE                     DESCRIPTION                 NOTES                        FIELD REQUIREMENT                  TEMPLATE TYPE

                                                                                                                            Avail   Products for
                                                                                          TYPE       MIN   MAX   Import
                                                                                                                            GTIN      Update

BrandName2                     This column indicates      Required on the
                               the secondary name of      Import Template and
                               the product line           Available GTIN
                               communicated to            Template                                                                     May edit
                               consumers, if packaging                                                                               this field on
                                                                                          Text        3    70      R          R
                               includes a second          Data Hub prepopulates                                                       PreMarket
                               language.                  this field on the                                                          record only
                                                          Download for Update
                                                          templates.

Brand2Language                 This field indicates the   Optional on the Import
                               language code for the      Template and Available                                                       May edit
                               language of                GTIN Template                                                              this field on
                               BrandName2. Refer to                                       Text        2     3      O          O       PreMarket
                               Appendix D for valid                                                                                   and In Use
                               language codes.                                                                                         records

Description2                   This is the text that      Required on the
                               describes your product     Import Template and
                               to a buyer, if a second    Available GTIN                                                                 Minor
                               language is used on        Template                                                                    Change –
                               packaging.                                                                                            Use Correct
                                                          Data Hub prepopulates           Text        3    200     R          R
                                                                                                                                      if product
                                                          this field on the                                                          status is In
                                                          Download for Update                                                             Use
                                                          templates.

Desc2Language                  This field indicates the   Optional on the Import
                               language code for the      Template and Available
                               language of the product    GTIN Template                                                                May edit
                               description, if a                                                                                     this field on
                               secondary language is                                      Text        2     3      O          O       PreMarket
                               used on product                                                                                        and In Use
                               packaging. Refer to                                                                                     records
                               Appendix D for valid
                               language codes.
GlobalProductClassification    This field allows you to   Optional.
                               add the code that
                               groups your product into   Use the GS1 GPC-
                               the best category based    Browser to identify the
                               on the essential           brick code at this url:
                               properties as well as      https://www.gs1.org/ser
                               their relationships to     vices/gpc-browser
                               other products. Gives
                               buyers and sellers a       (see screen image
                               common language for        below)
                               grouping products in the                                                                             Can Update if
                               same way, everywhere       To define:                                                                  PreMarket
                               in the world.              Select the language:           Numeric      8     8      O          O       status and
                                                          English                                                                    Correct if In
                               Note: This attribute is    Select the publication:                                                     Use status
                               one of the seven           Current GDSN
                               elements defined under     Production Version
                               the Verified by GS1        Identify the
                               program.                   segment/family/class
                                                          Search for Brick
                                                          Enter the Brick ID in this
                                                          column in the template.

                                                          Value cannot contain all
                                                          zeros.

                              GPC‐Browser screen image
                              https://www.gs1.org/services/gpc-browser

Product Import User Guide                                                                                                                   30
Appendix A: Product Import Template Column Descriptions (continued)

 ATTRIBUTE        DESCRIPTION                  NOTES                      FIELD REQUIREMENT                   TEMPLATE TYPE

                                                                                                                Avail   Products for
                                                                             TYPE       MIN   MAX    Import
                                                                                                                GTIN      Update

ImageURL          A non-GS1 US location        Optional.
                  where the image(s) for
                  the product are              Enter the location where
                  managed and archived.        the image for this GTIN                                                  Can Update if
                                               is located.                                                                PreMarket
                                                                                                                          status and
                  Note: This attribute is                                    Char        3    2083     O          O
                                                                                                                         Correct if In
                  one of the seven
                                                                                                                          Use status
                  elements defined under
                  the Verified by GS1
                  program.

Target Market     Target market for this       Optional.                     Text       3     44       O          O     May edit this
                  product, as indicated by                                                                                field on
                  country. This field can      ISO -3166 Country                                                         PreMarket
                  include any ISO-3166         Name or Code:                                                             and In Use
                  country name or code         2 or 3-Letter Code                                                         records
                  formats, including the       2-Digit Numeric Code
                  alphabetic two-
                  digit/three-digit code, or
                  the three-digit numeric
                  code.

                  See Appendix C for a list
                  of valid country names
                  and codes.

                  Note: This attribute is
                  one of the seven
                  elements defined under
                  the Verified by GS1
                  program.

Product Import User Guide                                                                                                      31
Appendix B: Product Import Error Messages
This appendix provides an alphabetical listing of error messages along with suggested corrective
actions. Follow the corrective actions and resubmit only “failed” records in the template for
processing.

How Error Messages Are Listed in this User Guide:
Messages below are listed in alphabetical order. Some messages begin with an error type (i.e.,
Allocation Error, Construction Error, Container Error, Required Error, Validation Error). To locate a
specific message in the below table, exclude the error type.

For example, consider the message Allocation Error: Product description of an In Use product
should not change. To find this message, search under P for Product.

 Error Message                               Take these Steps to Correct the Error
 A For Reuse Item cannot be modified         One of the products you are attempting to import has been identified as a
 through import                              “For Reuse” item. Any product in "For Reuse" state can remain there until
                                             the end of the reuse period (47 months). Then the GTIN can be made
                                             available again. A product that was changed to In Use after December 31,
                                             2018, cannot receive the “For Reuse” status. Please visit the GTIN No
                                             Reuse page (https://www.gs1us.org/what-we-do/standards/gtin-no-
                                             reuse) on the GS1 US Site for more details.
 A GTIN is required for all rows in the      Enter a valid 14 digit numeric value in the GTIN column.
 file

 A GTIN starting with 1-8 must contain       Verify the prefix and item reference number of both the GTIN and
 the same item reference number and          ChildGTINs are the same. Only the first and last digits should be
 prefix as the GTIN of its contents          different.

 A homogeneous container can contain         The packaging level identified in requires a ChildGTIN and its quantity in
 only one GTIN                               the ChildGTINs and Quantity columns, respectively.

 A IsVariable is required for all rows in    Enter a Y in the IsVariable column if this is a non-consumer trade item
 the file                                    that fluctuates by weight, volume or count. Otherwise, enter N.

 A PackagingLevel is required for all rows   Enter the packaging type for this product in the PackagingLevel column.
 in the file

 A product cannot have itself as a child     A ChildGTIN listed in the ChildGTIN column is the same as the GTIN listed
                                             in the GTIN column. Verify the ChildGTIN and resubmit.

 A Status is required for all rows in the    Enter one of these values in the Status column:
 file                                        • PreMarket
                                             • In Use
                                             • Archived

 An active GS1CompanyPrefix licensed by In the GS1CompanyPrefix column, confirm that the GS1 Company Prefix
 your company is required               is correct and active, formatted as text, and contains leading zero(s).
                                        Correct as needed, then resubmit.

 Base items must have a blank                Verify the packaging level in the PackagingLevel column. If “Each” is
 ChildGTINs and Quantity                     correct, remove the Child GTIN in the ChildGTINs column and /or the
                                             quantity in the Quantity column. An “Each” and “Case as Each” are base
                                             items.

 Brand name is required                      Enter the brand name of the product line communicated to the consumer
                                             in the BrandName column.

Product Import User Guide                                                                                              32
Appendix B: Product Import Error Messages                                   (continued)

Error Message                                 Take these Steps to Correct the Error

Brand1Language Language Code not              Brand1Language requires a valid language code. These codes are listed in
recognized, please refer to Appendix D        Appendix D of this user guide.
of the Data Hub Product Import Users
Guide (or ISO 369-1) for acceptable
codes.
Conversion failed when converting the         A non-numeric value in a field could not be converted to an . Verify all
nvarchar value 'A' to data type int.          values are entered as numbers.

Desc1Language Language Code not               Desc1Language requires a valid language code. These codes are listed in
recognized, please refer to Appendix D        Appendix D of this user guide.
of the Data Hub Product Import Users
Guide (or ISO 369-1) for acceptable
codes.
Depth is invalid                              Verify 1-8 numeric digits appear in the Depth column.

Depth of an In Use product should not         If you have to make a change of over 20% to the depth of the product
change                                        when it is has the In Use status in GS1 US Data Hub, you will need to
                                              archive the product, then clone it in Data Hub, make the changes, and
                                              assign a new GTIN.
Dimension fields are all required if one is   If one dimension is provided, then all dimensions must be entered.
entered                                       Confirm entries in the Height, Width and Depth columns.

DimensionMeasure is invalid                   Verify 1-2 digit abbreviations appear in the DimensionMeasure column.

DimensionMeasure of an In Use product         You cannot change the Dimension of a product with an In Use status. If
should not change                             DimensionMeasure in the template was left blank, and you received this
                                              error, then view the product detail record and check the Dimensions in the
                                              Additional Information tab, as these fields have been populated.

Failed: Error converting data type            You’ve entered an alpha character in a field that can only accept numbers.
nvarchar to numeric                           The fields are GS1CompanyPrefix, GTIN, or Quantity. Check these fields
                                              for an alphabetic character and replace with the proper numeric value.

Gross weight and weight measure fields        Enter the gross weight of the case in the GrossWeight column.
for a container are all required if one is
entered

GrossWeight is invalid (or GrossWeight is Verify 1-8 numeric digits appear in the GrossWeight column.
limited to 28 characters, 3 on the right
side of the decimal)

Gross Weight of an In Use product             If you have to make a change of over 20% to the gross weight of the
should not change                             product when it is has the In Use status in GS1 US Data Hub, you will
                                              need to archive the product, then clone it in Data Hub, make the changes,
                                              and assign a new GTIN.
GS1CompanyPrefix is invalid                   Enter a valid GS1 Company Prefix in the GS1CompanyPrefix column.

GTIN Error: The GTIN specified is already This GTIN already exists in GS1 US Data Hub. Check the GTIN to make
in use                                    sure it is unique.

GTIN Error: The prefix specified is out of    This company prefix has reached the limit of GTINs that can be generated.
capacity                                      It may be that your organization needs to add a new prefix. Contact GS1
                                              US Member Support at datahub@gs1us.org.

Product Import User Guide                                                                                                33
Appendix B: Product Import Error Messages                                   (continued)

Error Message                                Take these Steps to Correct the Error
GTINs may only be listed once in the         The GTIN is listed twice in the file. Each record requires a unique GTIN
file                                         assignment.

GTINs must be 14 digits and numeric          Enter a valid 14 digit numeric value in the GTIN column.

Height is invalid (or Height is limited to   Verify 1-8 numeric digits appear in the Height column. Make
28 characters, 3 on the right side of the
decimal)

Height of an In Use product should not       Height of an In Use product should not change
change

Image URL is invalid                         Verify the image and web location entered in the ImageURL column is
                                             valid. Please note that this web location is maintained outside of GS1 US
                                             Data Hub.
IsVariable must be Y/N                       Enter a Y in the IsVariable column if this is a non-consumer trade item
                                             that fluctuates by weight, volume or count (meat, cheeses, etc.).
                                             Otherwise, enter N.
Net Content (1,2,3) Count of an In Use       For a product with an In Use status, the data in the NetContent1,
product should not change                    NetContent2, or NetContent3 columns should not change.

Net Content (1,2,3) Unit of Measure of       For a product with an In Use status, the data in the
an In Use product should not change          NetContent1UnitOfMeasure, NetContent2UnitOfMeasure, or
                                             NetContent3UnitOfMeasure columns should not change.
Net weight can only be entered for a         Verify the packaging level in PackagingLevel column is a higher level
base                                         packaging (inner pack, case, pallet, etc). Remove the value in the
                                             NetWeight column.
NetWeight is invalid (or NetWeight is        Verify 1-8 numeric digits appear in NetWeight column.
limited to 28 characters, 3 on the right
right of the decimal)

One of the child GTINs does not exist        In the ChildGTINs column, validate the GTIN of the child record(s),
                                             modify as needed and resubmit.

 One of the child GTINs is from a            In the ChildGTINs column, validate the GTIN of the child record(s),
 company prefix not licensed by your         modify as needed and resubmit.
 company
 One or more of the ChildGTINs is non-       Confirm that the ChildGTIN(s) are entered correctly in the ChildGTINs
 numeric                                     column, and are separated by a tilde (~).

 PackagingLevel is invalid                   Confirm the correct value for the packaging configuration of this product
                                             in the PackagingLevel column. Enter one of these valid packaging types
                                             for this product in the PackagingLevel column: each, inner pack, case,
                                             display shipper, mixed case, case as each, pallet, and mixed pallet.

 Please make sure the file is valid and      Take one or more of these steps:
 contains no unexpected columns or           • Scan the file to remove hidden line breaks or line feeds.
 whitespace.                                 • Scan each record to ensure no pipe | characters are present within a
 [Indicates that the system could not           cell.
 begin to process the file.]                 • Ensure columns and field headings are identical and in the same
                                                order as displayed in the import template.
                                             • Save all data as text.
                                             • Save and submit the file in “xlsx” format (not “CSV”)
                                             • Copy current data set into a new template, the current file may be
                                                corrupted.
 Product description is required             Enter a product description in the Description column.

Product Import User Guide                                                                                               34
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