Iberian Hotel Market - Savills

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Iberian Hotel Market - Savills
November 2020

                                                                                                    Iberian Hotel Market
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Iberian Hotel Market - Savills
Foreword

                                                                                                        Contents

                                                                                                        A great growth cycle                      03
                                                                                                        outstanding demand growth
                                                                                                        strengthening the Iberian market’s
                                                                                                        position as the world’s largest touristic
                                                                                                        destination (over 110 million international
                                                                                                        visitors), with stable inventory slowly
                                                                                                        evolving in terms of product offering and
                                                                                                        branding to generate healthy growth
                                                                                                        of commercial parameters, but still
                                                                                                        maintaining high growth potential as
                                                                                                        regards ADR and seasonality

                                                                                                        The world biggest touristic               07
                                                                                                        destination
                                                                                                        with a diverse urban offering for the
                                                                                                        corporate and leisure traveller and a
                                                                                                        uniquely heterogenous universe of
                                                                                                        coastal destinations on three seas
                                                                                                        for all client profiles, with prime
                                                                                                        destinations consolidated among
                                                                                                        both urban and resort segments and
                                                                                                        up-and-coming, attractive second
                                                                                                        tier destinations

Foreword: hot views                                                                                     An unprecedented shock
                                                                                                        resulting in a more than 70% drop in
                                                                                                                                                  11

disruption & opportunity                                                                                touristic activity due to lockdowns
                                                                                                        and travel restrictions, an economic
                                                                                                        aftermath which is yet to be seen
                                                                                                        and changes to consumer and
   At the end of 2019, concerns for the Iberian       solution to the pandemic, and despite some
                                                                                                        corporate trends
hotel market (Spain and Portugal), consolidated       optimistic predictions that tourism will
as the world’s largest touristic destination          rebound quickly and strongly, we do not
after a decade of great demand expansion,             foresee significant elimination of travel         Certain recovery                          15
contemplated a potential – then thought to be         restrictions and the recovery of consumer         to be consolidated between 2023
dramatic – drop in demand of up to 10%, derived       confidence until Q2 2021, and expect              and 2024 on the basis of the
                                                                                                        industry’s proven resilience and
from threats of a recession and other external        commercial activity to reach pre-COVID levels
                                                                                                        strength after the decade of
events such as Brexit.                                by late 2023 or 2024.
                                                                                                        expansion leading up to 2019, with
   Within months, however, we ran into the               The road to recovery will not be free from     good signs beginning to emerge in
unexpected and truly dramatic outbreak of             challenges, both old and new, including Brexit,   terms of a medical solution to the
COVID-19, with its traumatic loss of human            new consumer habits and corporate policies,       pandemic and in Asian markets
life and healthcare system crisis, which struck       administrative regulations and, above all,
particularly hard in Southern Europe.                 consumer confidence. Above all, we anticipate
   The effects of the protective measures             that pre-COVID trends will be reinforced          New market, old trends                    17
implemented throughout Europe and the rest            with new values deriving from the current         reinforced demand-driven trends
                                                                                                        – experience, sustainability and
of the world are resulting in the worst drop ever     situation, which will require further focus
                                                                                                        digitalization – with new
in touristic activity, down over 70%, putting         and management, but will continue to provide
                                                                                                        requirements in terms of flexibility,
an abrupt end to a great decade of growth and         attractive growth opportunities.                  safety and security and remote
profitability and hibernating the industry, which        In a post-COVID world, with adjusted           connectivity, continued evolution of
is currently surviving on the aid and incentive       cash flows and financial pressure, there          the operating model and additional
plans currently in place.                             will certainly be opportunities and further       focus on refurbishment and
   Despite the disruptive effects of COVID-19,        concentration, but we do not anticipate a         repositioning over new development.
the exogenous and non-structural nature of            distressed market overall, as the immediate
the current crisis, together with the renewed         effects of COVID are not likely to condition      A consolidated and maturing               18
strength of our industry, the natural resilience of   long-term value or have structural impacts.       investment market
the market and what will hopefully be effective          The disruptive effects of COVID will,          on hold in 2020, to rebound strongly
application of the aid and incentive packages,        however, provide for a window of opportunity,     with the overcoming of the current
                                                                                                        situation normalization, picking up
we have a very positive outlook for recovery in       perhaps unique, for both value-add and core
                                                                                                        concentration trends and
terms of both pace and strength.                      investors to capitalise on value opportunities    opportunities for both the value add
   While recent news provides reason to be            in the largest, consolidated, yet growing,        and core investment profiles, but
optimistic, providing visibility as to a medical      touristic market in the world.                    without general market distress

                                                                               2
Iberian Hotel Market - Savills
A Great Growth Cycle                                                                                                                                                                                                             A Great Growth Cycle

              A great growth cycle allowing the Iberian
              market to strengthen its position as                                                                                                                                                                             Seasonality of the demand. Room nights in 2019

              the world’s biggest tourist destination                                                                                                                                                                                                             Spain

                                                                                                                                                                                                                                                                                                                                           47.00
                                                                                                                                                                                                                                                                                                                                                                           Portugal
                                                                                                                                                                                                                                                                                                                                                                                      20
                                                                                                                                                                                                                                                                     50                                                            43.21                                              18
              A period of demand expansion reaching over 110 million international visitors and                                                                                                                                                                                                                          37.10                     37.55                              16
              over 400 million hotel room nights in 2019 after successive record-breaking, with                                                                                                                                                                     40                                           32.04                                     30.51                      14
                                                                                                                                                                                                                                                                                                     26.89
              significant growth potential despite growth slowdown, uncertainties and challenges                                                                                                                                                                     30
                                                                                                                                                                                                                                                                                             21.52                                  8.18
                                                                                                                                                                                                                                                                                                                                            9.56
                                                                                                                                                                                                                                                                                                                                                                  18.35
                                                                                                                                                                                                                                                                                                                                                                                      12
                                                                                                                                                                                                                                                                                                                                                                                      10
                                                                                                                                                                                                                                                                                                                          7.15                     7.59
                                                                                                                                                                                                                                                                                     16.59             5.95 6.50                                           6.36                       8

                                                                                                                                                                                                                                                        Million
                 The tourism industry in Spain and Portugal, after the difficult               increasing over 30% in Spain – which experienced over 40%                                                                                                             20    15.46                                                                                          16.91

                                                                                                                                                                                                                                                                                                                                                                                            Million
                                                                                                                                                                                                                                                                                              4.60                                                                 4.07               6
              “double dip” effects of the global financial crisis, has expanded to             growth on a combined basis over the last decade – to more than                                                                                                                         3.34                                                                                3.50
                                                                                                                                                                                                                                                                     10     3.02                                                                                                      4
              set successive records (7 years in a row) both in terms of traveller             83.5 million) and higher average expenditure per tourist, with a
                                                                                                                                                                                                                                                                                                                                                                                      2
              volume, overnight stays and commercial parameters, performing                    slight reduction in the average stay.
                                                                                                                                                                                                                                                                      0                                                                                                               0
              above average as compared to the outstanding growth rates of                        Consequently, hotel room nights have increased, surpassing

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              the industry worldwide despite the challenges it has faced, which                400 million on aggregate (up more than 30% over the

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              have only provided for a slowdown in growth in the more recent                   last decade), consistent with continually outperforming

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              years, and still with significant growth potential                               international market growth (accounting for over 65% of total
                 The key driver of this expansive growth cycle, consolidated                   hotel room nights). The growth trend has been diminishing,                                                                                                                                            Spain                                           Portugal
              in large part beginning in 2012, has been the strength of the                    however, with 2019 being almost flat as compared to 2018 (a
                                                                                                                                                                                                                                                                                                                                                                   Source: INE España / Turismo de Portugal
              international leisure markets, which has led to the increasing                   slight adjustment in the Spanish market to 333 million room
              arrival of international visitors, reaching over 110 million in                  nights, with Portugal reaching nearly 70 million, 3% growth
              2019 (almost doubling in Portugal to reach nearly 27 million and                 over 2018).
                                                                                                                                                                                                                               Improving hotel offerings with moderate hotel inventory growth and greater
                                                                                                                                                                                                                               focus on refurbishment and   repositioning rather than development, in a still highly
              Evolution
                Spain   of the demand. Travellers and Room nights
                                                             Spain by P
                                                                      origin
                                                                       ortugal in Spain and Portugal                                                                                    Spain       Portugal                                           Portugal
                                                                                                          20                                                                     20
                                                                                                                                                                                                                               fragmented property structure 20
                                                                                                                                                                                                                                                                with low penetration by international brands
                                                                                47,00                                                       47,00                                                           47,00
                        Room
                          50 Nights                                     43,21    Travellers       Room50
                                                                                                       Nights
                                                                                                          18                        Travellers
                                                                                                                                      43,21           50                         18                  43,21                                         18
                                                                              37,55                                                               37,55
                                                                                                                                                                                                    The hotel supply   has been relatively stable since 2008,
                                                                                                                                                                                                                     37,55
                                                                                                                                                                                                                                                                                                                                   growing focus on refurbishment rather than development.
                                                              37,10                                       16                   37,10                                             16            37,10                                               16
                          40                            32,04                             40              14             32,04                        40                         14      32,04
                                                                                                                                                                                                 with steady growth but limited to a CAGR of 14    1.7% (over 4% in                                                                   The increasing investment in refurbishment has been a
                                                                                    30,51                                                                 30,51                                                             30,51
                                                  26,89                  9,56                             12       26,89                     9,56                                1226,89
                                                                                                                                                                                                 Portugal  and  just
                                                                                                                                                                                                              9,56
                                                                                                                                                                                                                     over  1.2% in Spain),  compared
                                                                                                                                                                                                                                                   12
                                                                                                                                                                                                                                                       to the close                                                                growing trend in the past few years as investors have focused
                          30                                        8,18                  30
                                                                                         18,35                                         8,18           30       18,35                             to 3%8,18
                                                                                                                                                                                                        growth in hotel room nights.
                                                                                                                                                                                                                                 18,35 This moderate     growth has                                                                on improving existing inventory standards, adapting to
                                            21,52              7,15           7,59                        10 21,52                                7,59                     21,52 10                                  7,59                          10
                                     16,59         5,95 6,50                        6,36         16,9116,59         5,95 6,50 7,15                        6,36      16,5916,91      5,95 6,50 7,15
                                                                                                                                                                                                 been  in part due to  the financial
                                                                                                                                                                                                                            6,36      restrictions
                                                                                                                                                                                                                                           16,91   deriving  from                                                                  demand trends and improving efficiency, and upgrading
                                                                                                          8                                                                      8                                                                 8
              Million

                                                                                               Million

                                                                                                                                                                              Million
                          20 15,46                                                        20 15,46                                                    20 15,46
                                                                                                                                Million

                                                                                                                                                                                                               Million

                                                                                                                                                                                                                                                                                                       Million
                                             4,60                                                             4,60                                                           4,60                the global financial crisis (GFC),    which delayed
                                                                                          4,07            6                                                     4,07             6                                                 4,07            6 development                                                                   categories and requirements deriving from the entry of
                                       3,34                                                     3,50 3,34                                                             3,34
                                                                                                                                                                        3,50                     projects, the increasing town planning      restrictions
                                                                                                                                                                                                                                          3,50             and the                                                                 international brands (repositioning).
                          10    3,02                                                      10   3,02       4                                            10    3,02                4                                                                 4
                            58% 56% 58% 61% 64% 65% 65% 64% 66% 66% 66% 64%                 66% 66% 69%271% 69% 70% 73% 72% 71% 70%                                              2                                                                 2
                           0                                                               0              0                                             0                        0                                                                 0
                            42% 44% 42% 39% 36% 35% 35% 36% 34% 36% 34% 36%                                                                                                                                                     Evolution of the Supply. Number of rooms in Spain and Portugal
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                                                                                                              34% 34% 31% 29% 31% 30% 27% 28% 29% 30%
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                                                                                                                                                                                                                                                                  1200                                                                                               30
                                                  Spain                                    Portugal                                       Spain                                          Portugal         Spain                                                    Portugal                                                                        1,040 1,058 1,074
                                                                                                                                                                                                                                                                                                     956         965     972       995 1,005 1,027
                                                                                                                                                                                                                                                                                     908     934
                                                                                                                                                                                                                                                                  1000     892                                                                            25%   28%  25
                                                                                                                                                                                                                                                                                                                                                   20%     23%
                                                                      Source: INE España                                                          Source: Turismo de Portugal                                                                                                                                            11%       17%     19%
                                                                                                                                                                                                                                                                            11%      11%     11%      11%        11%
                                                                                                                                                                                                                                                                  800                                                                                                             20
                                                                                                                                                                                                                                                                                                                                                                   75%    72%
                                                                                                                                                                                                                                                                                                                                                   80%     77%

                                                                                                                                                                                                                                                                                                                                                                                        Thousands
                 International demand is heavily concentrated in the European

                                                                                                                                                                                                                                                   Thousands
                                                                                               Iberian Market total visitors 2019                                                                                                                                 600     89%        89%     89%     89%         89%
                                                                                                                                                                                                                                                                                                                         89%       83%     81%
                                                                                                                                                                                                                                                                                                                                                                                  15
              Union (and Switzerland), accounting for over 75% of international
              visitors. While uncertainty over Brexit conditioned forecasts,                                                                          Rest of the                                                                                                 400                                                                                                             10
              our main source market the UK; on its part the denominated FSR                                                                            World
              (France, Belgium and Switzerland) is closing the gap, with a very                                                           Latam          10.1%                                                                                                                                                                                                                    5
                                                                                                                                                                                                                                                                  200
                                                                                                                                           5.7%
              positive growth trend, as is the German market (these three markets
                                                                                                                                    USA                                                                                                                              0                                                                                                            0
              combined account for close to 50% of total international visitors).                                                                               UK
                                                                                                                                    5.7%                                                                                                                                  2008 2009 2010 2011                    2012 2013 2014 2015 2016 2017 2018 2019
              For its part, despite the relative strength of the LATAM markets, due                                                                            21.5%
                                                                                                               Rest of Europe
              to the historical ties of both Spain and Portugal and clear potential,                                7.9%                                                                                                                                                                      Spain                    Portugal                  Establishments
                                                                                                                                                                  FSR
              long-haul travel is still lagging (comparatively low in major cities as                                                                           (F+B+S)
              compared to comparable European cities of reference).                                                  Netherlands                                 18.4%
                                                                                                                        4.5%
                 A key challenge of the market pre-COVID was to provide for                                                    Italy                                                                                                                                                                                                                                                  Source: Turismo de Portugal
              further growth potential, overcoming the historical seasonality of                                               5.4%
              the market based around sun and beach leisure (concentrating close                                                          Nordic Country            Germany                                                             The traditional family base ownership of the hotels in                                        with an increasing but still timid foreign international brand
              to 65% of total hotel room nights between April and September).                                                                  7.9%                  13.1%                                                           Iberia results, on top of a fragmented industry structure (with                                  presence (less than 10% and mainly through corporate
              This had slowly been becoming a reality as the industry was                                Total 110,5 million                                                                                                         close to 75% independently-held and small operator-owned),                                       acquisitions), providing for outstanding opportunities in
              evolving in more recent years to upgrade its product and revamp its                        (75.57% Spain and 24.43% Portugal)                                                                                          in very limited penetration by large operators and brands (the                                   terms of repositioning and concentration of the industry.
              marketing to reach new markets with alternative motivations.                                                                                                                                                           top 60 operators hold less than 35% of total hotel inventory),
                                                                                                                            Source: INE España / Turismo de Portugal

savills.com/research                                                                       3                                                                                                                                                                                                                                   4
Iberian Hotel Market - Savills
A Great Growth Cycle                                                                                                                     A Great Growth Cycle

              Healthy growth of commercial parameters throughout an expansive decade, with
              outstanding consistent annual growth rates and overperforming pre-GFC peak levels
                 The industry’s commercial parameters have shown a                   rate. These parameters were significantly outperformed by both
              combination of expanding demand over a stable inventory                the selected (excluding interior and alternative products) urban
              and a slowly improving product offering. This has provided             (RevPAR of EUR 72.82 with an ADR of EUR 98.80 and 73.7%
              for a very healthy growth rate (CAGR of close to 5.5% in               occupancy) and leisure (RevPAR of EUR 75.10 with an ADR of
              Spain and 6.5% in Portugal), based on ADR growth (3.0%                 EUR 96.40 and 77.9% occupancy) segments.
              and 3.9%, respectively) and a similar trend in occupancy (in              The growth is, in large part, derived from the leisure segment,
              line at 2.3%), reaching RevPAR growth of 20% over the 2008             with a moderate occupancy CAGR of 1.65% over the last decade,
              peak (pre-GFC). The growth trend began in 2012 and peaked              but an outstanding 4.2% of ADR growth (outperforming the
              between 2014 and 2017, in line with the expansion of demand            corresponding 2008 level by almost 38%). The urban segment
              (both international and domestic).                                     has provided for an interesting yet more discrete CAGR of ADR of
                 In 2019, the Spanish market had a RevPAR of EUR 61.20 on the        2.4% (barely reaching 2008 levels) and a much more appreciative
              basis of a still low ADR of EUR 91.00 and a good 67.3% occupancy       2.5% annual occupancy growth.

                 Evolution of the Commercial Parameters in Spain

                                  € 80                                                                                    70%

                                  € 70                                                                                    60%
                                  € 60                                                                 59    59     61
                                                                                                                          50%
                                                                                                54
                                  € 50    50                                              49
                                                44                               44                                       40%
                                  € 40                       40     40    41
                                                       38
                                                                                                                          30%
                                  € 30
                                                                                                                          20%
                                  € 20
                                  € 10                                                                                    10%
                                         64%   59%    55%   57%    56%   57%     59%     62%   66%    67%   67%    67%
                                  € 0                                                                                     0%
                                         2008 2009 2010 2011       2012 2013 2014 2015 2016 2017 2018 2019

                                          Occupancy (%)           RevPAR Urban            RevPAR S&B           RevPAR Spain

                                                                                                                                                          Evolution of the Commercial Parameters in Portugal
                                                                                                                                     Source: Exceltur

                The Portuguese market reached a RevPAR of EUR 49.47 by               its three prime destinations, including Port (RevPAR CAGR of                          € 80                                                                                  70%

              2019 with a meritorious ADR of EUR 94.42 but still a very modest       7.09%), Algarve (6.94%, although still heavily seasonal) and                          € 70                                                                                  60%
              52.4% occupancy rate. Market growth is mainly derived from             Lisbon (6.89%), which is continuing to consolidate.
                                                                                                                                                                           € 60
                                                                                                                                                                                                                                                                 50%
                                                                                                                                                                           € 50                                                                    48      49
                                                                                                                                                                                                                                            47                   40%
                                                                                                                                                                           € 40                                                     40
                                                                                                                                                                                                                             35                                  30%
                                                                                                                                                                           € 30             29             30      32
                                                                                                                                                                                    28             28
                                                                                                                                                                                                                                                                 20%
                                                                                                                                                                           € 20

                                                                                                                                                                           € 10                                                                                  10%
                                                                                                                                                                                   42%     43%     41%    44%     45%        48%   51%     53%    52%     52%
                                                                                                                                                                            € 0                                                                                  0%
                                                                                                                                                                                   2010    2011   2012    2013    2014   2015      2016    2017   2018    2019
                                                                                                                                                                                     Occupancy (%)                  RevPAR Lisbon                   RevPAR Porto
                                                                                                                                                                                     RevPAR Algarve                 RevPAR Portugal

                                                                                                                                                                                                                                                                 Source: Turismo de Portugal

                                                                                                                                                            The growth curve was slowing down as of 2019, with               progressive reduction of seasonality and upgrading by
                                                                                                                                                          mild concern for 2020 derived from the much-anticipated            repositioning (guest profile), as a consequence of ongoing
                                                                                                                                                          potential recession, socio-political occurrences (including        industry repositioning (products and brands) and the
                                                                                                                                                          Brexit and other events in the political arena) and widening       heterogeneity of the many different destinations found
                                                                                                                                                          appeal of alternative destinations.                                within the world’s biggest touristic market (everything
                                                                                                                                                            However, the market’s potential remained, as the                 under the sun).

savills.com/research                                                             5                                                                                                                                       6
Iberian Hotel Market - Savills
The World’s biggest touristic market                                                                The World’s biggest touristic market

              The world’s biggest touristic market
              with a diverse urban offering for the
                                                                                                                                                                                PORTO
                                                                                                                                                                               PORTO
                                                                                                                                                                                                               2019             vs 2008
                                                                                                                                                                                          Room Nights       10,720,425           142%

              corporate and leisure traveller                                                                                                                                            Occupancy Rate
                                                                                                                                                                                              ADR
                                                                                                                                                                                                              52.4%
                                                                                                                                                                                                               81.29
                                                                                                                                                                                                                                   9%
                                                                                                                                                                                                                                   71%
                                                                                                                                                                                             Revpar            42.6               85%
                 The city or urban segment accounts for almost half of total            (on average). Among them, Malaga and Port have consolidated
              visitors but only approximately 30% of total hotel room nights            their positioning significantly, together with Palma and San
              and inventory; traditionally powered by the corporate and MICE            Sebastian, while Seville, Valencia and Bilbao started to achieve
              segments, in recent years the biggest growth has been derived             attractive growth levels in the later years of the decade.                              SEVILLA
                                                                                                                                                                               SEVILLA
              from the leisure segment and the “Bleisure” trends.                          The urban segment’s growth potential assumes a                                                                    2019     vs 2010     vs 2008
                 Destinations within the Iberian market can be segmented into           continuation of the development of key industry trends:
                                                                                                                                                                                          Room Nights     5,840,969     75%         82%
              prime (Barcelona, Madrid and Lisbon), second tier (including              repositioning with further segmentation, development of new                                      Occupancy Rate     79.10%      42%         28%
              Seville, Palma, Valencia, Malaga, Port, Bilbao and San Sebastian),        segments and niche products to capture alternative markets                                            ADR            96.8       24%         10%
              other capitals and regional cities.                                       and profiles, adapting to evolving consumer demands focusing                                         Revpar        76.5688      75%         40%
                 Barcelona, despite recent events including the socio-political         on the experience for increasing leisure and new Bleisure and
              situation (both in the city and in the region) as well as the 2017        traditional corporate clients, on top of the growing relevance of
              terrorist attack, continues to hold the highest RevPAR at EUR             digitalisation and sustainability.
              108.7 in 2019 based on international demand of over 85% and high                                                                                                  VALENCIA
                                                                                                                                                                               VALENCIA
              occupancy rates (81%) and Euro level ADRs (EUR 134.2). Madrid,
                                                                                                                                                                                                            2019      vs 2010     vs 2008
              with a RevPAR level of EUR 80.8 in 2019, has been increasing its
              growth pace (77.9%) and undergoing a profound repositioning,                                                                                                                Room Nights     4,345,817     34%         34%
                                                                                                                                                                                         Occupancy Rate    77.30%       32%         30%
              which is yet to manifest itself in ADR (EUR 103.9) – still very far
                                                                                                                                                                                              ADR            87.7       25%         -2%
              from its potential (it should be more in line with Barcelona and
                                                                                                                                                                                             Revpar        67.7921      65%         28%
              other comparable European cities). Lisbon has already shown
              great growth rates, reaching a RevPAR level of EUR 74.3 in 2019
              with a strengthening ADR level (EUR 122.9) but still having a
              discrete occupancy level (60.4%) and also providing for good                                                                                                      MÁLAGA
              growth potential.                                                                                                                                                MÁLAGA
                 Among the selected second tier destinations, all have                                                                                                                                       2019     vs 2010    vs 2008
              overperformed reference market segment RevPAR CAGR, and                                                                                                                    Room Nights      2,785,302     75%       100%
              have improved upon the pre-GFC 2008 peak by close by over 35%                                                                                                             Occupancy Rate     78.70%       38%        23%
                                                                                                                                                                                             ADR             99.2      40%         15%
                                                                                                                                                                                            Revpar         78.0704      93%        41%

              MADRID
             MADRID                                                                                                                                                             BILBAO
                                                                                                                                                                               BILBAO
                                                           2019         vs 2010         vs 2008                                                                                                              2019     vs 2010    vs 2008
                         Room Nights                     20,676,110       36%             48%                                                                                             Room Nights     1,886,187     55%        78%
                        Occupancy Rate                    77.90%          21%              16%                                                                                           Occupancy Rate    75.00%       18%        18%
                             ADR                           103.7          36%             -10%                                                                                                ADR            97.8       32%         -1%
                            Revpar                         80.8           46%              4%                                                                                                Revpar         73.35       57%        17%

              BARCELONA
             BARCELONA                                                                                                                                                          SANSEBASTIÁN
                                                                                                                                                                               SAN  SEBASTIAN
                                                            2019        vs 2010         vs 2008                                                                                                              2019     vs 2010    vs 2008
                         Room Nights                     21,332,211       41%             84%                                                                                            Room Nights      1,421,668     44%        64%
                        Occupancy Rate                    81.00%          17%             12%                                                                                           Occupancy Rate     72.50%       10%        13%
                             ADR                           134.2          34%              8%                                                                                                ADR            140.6       48%        16%
                            Revpar                        108.702         57%             21%                                                                                               Revpar           101.9      63%        32%

             LILISBOA
               SBOA                                                                                                                                                             PALMADE
                                                                                                                                                                               PALMA  DEMALLORCA
                                                                                                                                                                                         MALLORCA
                                                               2019                 vs 2008                                                                                                                  2019     vs 2010     vs 2008
                         Room Nights                        18,425,019                114%                                                                                                Room Nights     8,979,437     23%         15%
                        Occupancy Rate                        60.43%                    1%                                                                                               Occupancy Rate    77.90%        na          11%
                             ADR                              122.90                   81%                                                                                                    ADR             110        na         55%
                            Revpar                             74.3                   82%                                                                                                    Revpar         85.69        na         72%

savills.com/research                                                                7                                                                                          8
Iberian Hotel Market - Savills
The World’s biggest touristic market                                         The World’s biggest touristic market

              The world’s biggest touristic market
              with a unique universe of coastal
                                                                                                                                                              COSTA BRAVA
                                                                                                                                                             COSTA BRAVA
                                                                                                                                                                                        2019      vs 2010   vs 2008
                                                                                                                                                                     Room Nights     11,753,177     15%        8%

              destinations on three seas for all                                                                                                                    Occupancy Rate
                                                                                                                                                                         ADR
                                                                                                                                                                                      64.30%
                                                                                                                                                                                         77.4
                                                                                                                                                                                                    16%
                                                                                                                                                                                                    31%
                                                                                                                                                                        Revpar        49.7682       52%

              client profiles
                 The Iberian hotel market has historically thrived based
              on the attractiveness of its weather and coasts, as a sun and                                                                                   ISLASBALEARES
                                                                                                                                                             ISLAS  BALEARES
              beach destination, with about 70% of its total hotel inventory                                                                                                            2019      vs 2010   vs 2008
              concentrated in coastal destinations.                                                                                                                  Room Nights     58,273,379     20%       17%
                 The coastal destinations have been the driver for industry and                                                                                     Occupancy Rate     78.67%       13%
              growth and development in the last decade, still holding great                                                                                             ADR            112.73      73%
              potential for future growth based on the ongoing transformation                                                                                           Revpar        101.7864     104%
              and evolution which have been the basis for its ADR-based growth.
                 Its diversity provides for attractive submarkets for almost
              any guest profile, from the islands (Balearic Islands and Canary
              Islands) to the Mediterranean Coast (Costa Brava, Dourada,
              Blanca and Sol), as well as the Atlantic options (Costa de la Luz,
              Algarve and Green Spain).                                                                                                                       COSTA DORADA
                                                                                                                                                             COSTA DORADA
                 The greatest RevPAR growth has been achieved in the Balearic                                                                                                           2019      vs 2010   vs 2008
              Islands (in particular, having nearly doubled its RevPAR level                                                                                         Room Nights     9,760,369       9%       12%
              over the past decade based on outstanding annual ADR growth                                                                                           Occupancy Rate    67.90%        16%
              of over 6%), the Canary Islands (very much in line with ADR                                                                                                ADR            84.2        34%
              growth but stagnant in terms of occupancy), Costa del Sol (with                                                                                           Revpar         57.1718      55%
              balanced occupancy and ADR growth) and Algarve (relying more
              on occupancy growth).
                 Within the submarkets, certain specific destinations have
              evolved into prime destinations, based on strengthened demand,
              particularly of an international nature, and special destination
              positioning, becoming comparable to prime city destinations.                                                                                    COSTA BLANCA
                                                                                                                                                             COSTA BLANCA
                 Among these jewels in the market, Marbella, Mallorca and                                                                                                                2019     vs 2010   vs 2008
              Ibiza stand out as the upscale destinations, while southern                                                                                            Room Nights     17,330,805     22%       59%
              Tenerife, Gran Canaria and Benidorm are the locations of                                                                                              Occupancy Rate     73.00%       20%
              reference among the mass tourism destinations.                                                                                                             ADR             76.2       30%
                 At the end of last year, the outlook for the coastal segment was                                                                                       Revpar         55.626       56%
              very much conditioned on the final outcome of Brexit and the
              development of alternative markets, with the added challenge of
              reducing seasonality and increasing expanding profiles to allow
              for additional growth in occupancy and ADR. Key strategies were
              based on smart spending in repositioning, including rebranding,
              product proposals, optimisation and sustainability.                                  ALGARVE                                                    COSTA DEL SOL
                                                                                                  ALGARVE                                                    COSTA DEL SOL
                                                                                                                              2019            vs 2008                                   2019      vs 2010   vs 2008
                                                                                                         Room Nights       20,953,422           58%                  Room Nights     19,144,545     33%       16%
                                                                                                        Occupancy Rate       49.6%             22.5%                Occupancy Rate     75.50%       30%
                                                                                                             ADR             110.09            49.3%                     ADR             98.7       27%
                                                                                                            Revpar            54.6              83%                     Revpar         74.5185      65%

                                                                                                   ISLASCANARIAS
                                                                                                  ISLAS  CANARIAS                                             COSTADE
                                                                                                                                                                    DELA
                                                                                                                                                                       LALUZ
                                                                                                                                                                          LUZ
                                                                                                                                                             COSTA
                                                                                                                             2019       vs 2010   vs 2008                              2019       vs 2010   vs 2008
                                                                                                          Room Nights     66,064,426      32%       34%              Room Nights     3,872,373      11%       18%
                                                                                                         Occupancy Rate     80.35%        16%                       Occupancy Rate    64,15%        21%
                                                                                                              ADR             97.4        38%                            ADR            95.5        18%
                                                                                                             Revpar          78.35        61%                           Revpar       61.22635       42%

savills.com/research                                                                9                                                                       10
Iberian Hotel Market - Savills
An Unprecedent Shock                                                                                                                                     An Unprecedent Shock

                   An unprecedented shock ending
                   the expansion cycle with effects yet                                                                                                                           Evolution of Covid-19 and the Economy
                   to be seen                                                                                                                                                        The Iberian hotel market as a whole is by far the biggest worldwide travel destination with over 110 million
                                                                                                                                                                                  international visitors (ahead of France’s just over 89 million) in 2019, but more importantly tourism directly accounts
                                                                                                                                                                                  for well over 10% of Iberian GDP and employment.
                   Lockdowns, travel restrictions and consumer concerns are rendering the                                                                                            Spain was one of the hot spots in Europe during the first wave of the virus in Europe, suffering a dramatic loss of
                   worst expectations for 2020 a reality, with a drop in the travel industry                                                                                      human life especially among the senior, most vulnerable segment of the population, while Portugal was able to anticipate
                   almost seven times greater than that occurring post-GFC                                                                                                        lockdowns before the virus spread. In any case, both countries, highly dependent on the international leisure markets,
                                                                                                                                                                                  have experienced a very significant blow to their touristic activity, with a similarly significant impact on their economies.
                      The direct effects of the COVID outbreak, as in many other            and of course Iberia (flights in Europe fell from an average                             These effects have had a never-before seen impact on the Iberian economy, which has fallen much more than the EU
                   industries, have been especially dramatic for the tourism                of 2,900 daily in January and February to 230 in April and                            average and is surviving on subsidised personnel and financial programs and administrative and financial moratoriums
                   industry as a consequence of lockdowns, travel restrictions and          rebounded to 948 in June with the de-escalation of restrictions,                      deployed by the countries’ respective governments.
                   consumer safety concerns.                                                only to fall again as restrictions were re-imposed).
                      According to the UNWTO, international travel has fallen by                The third quarter showed some signs of recovery with the
                                                                                                                                                                                                  Focus Economics              Euro Area            Spain                 Portugal
                   70% as of August 2020 as compared to 2019, consisting of a drop          relaxation of lockdown measures, which were shattered in late
                                                                                                                                                                                                  Noviembre 2020
                   of 700 million arrivals and an estimated loss of US$ 730 BN in           July and August with the implementation of quarantines and
                                                                                                                                                                                                  GDP                                -7.47%              -12.84%                 -10.34%
                   export revenues from international tourism.                              related requirements. Early autumn brought a second wave                                              (% Oct. 2020)
                      The impact of COVID, after an unstable and already affected           which, although it has not yet proven to be as severe as the first,                                   CPI                               -0.03%                -0.63%                 -0.37%
                   first quarter of 2020, deriving from Asian markets, peaked               is leading to a second dip owing to general travel restrictions and
                                                                                                                                                                                                  GDP per capita vs 2019            -6.68%                -11.37%                 -6.57%
                   during the second quarter with an unprecedented global closure           selective lockdowns. The year-end outlook thus provides for a                                         (forecast)
                   in which hotel room night numbers were down by over 95% as               dramatic and unprecedented fall in line with the worst forecasts,                                     Unemployment rate                  8.36%                17.57%                  7.90%
                   compared to 2019 across almost all markets, including Europe             and the Iberian market has been no exception.
                                                                                                                                                                                                  Tourism
                                                                                                                                                                                                                                     3.90%                12.30%                   19%
                                                                                                                                                                                                  (% GDP) *2018
                   International Travellers Fall                                                                                                                                                  Tourism
                                                                                                                                                                                                  (% Employment)                     5.10%                12.70%                 21.80%
                                          20%                                                                                                                                                     *2018

                                           0%                                                                                                                                                                                              Source: Focus Economics / World Travel & Tourism Council
                                                 January February       March        April        May        June      July     August
                                         -20%
                                                                                                                                                                                    Year-end projections follow the same pattern, although it is expected that selective lockdowns and restrictions will
                                         -40%                                                                                                                                     provide for better control of the virus during this second wave and allow for de-escalation of restrictive measures in
                                         -60%                                                                                                                                     time for the holiday season.
                                                                                                                                                                                    In 2021, there is a potential risk of a third wave at the end of the winter season, which will hopefully be final and
                                         -80%                                                                                                                                     milder in nature, with better management and further improved treatment, so the outlook for the first half of the year
                                        -100%                                                                                                                                     remains tempered until a definitive treatment or vaccine is readily available.

                                         -120%
                                                         Portugal               Spain                 Europe              World

                                                                                                                                            Source: UNWTO

                                                                    COVID-19 TIME LINE
    WORLD                                                                                                                                                          WORLD
                                                                                                           World leaders
     1st COVID                 OMS declares             1st COVID                                                                                                   Pfizer
                                                                                                           commit to a total
     case in the               Public Health            case in                                                                                                     announces
                                                                                                           of US $ 8 billion for
     World                     emergency                Latam (Brasil)                                                                                              95%
                                                                                                           the development
                                                                                                                                                                    efficacy of
                                                                                                           and deployment
                                                                                                                                   European                         its vaccine
                                                                                                           of diagnostics,
                1st COVID                 1st COVID                                                        treatments and          agreement of
                case in                   case in UK                                                       vaccines against the    750,000 M€
                EEUU                                                                                       new coronavirus         to grant aid
   DIC 19      15 ENE       30 ENE      31 ENE     25 FEB      14 MAR      15 MAR            3 MAY       4 MAY      21 JUN       21 JUL     25 OCT       9 NOV     13 NOV

                                                         1st state of
                                                     alarm in Spain
                                  1st COVID                                                                        Spanish            2nd state of
                               case in Spain                         1st state of                              Government             alarm Spain
                                                              alarm in Portugal                         concludes the state
                                                                                                           of alarm and the
                                                                                De-escalation                                                       2nd state of
                                                                                                           de-escalation so
                                                                                  in Portugal                                                    alarm Portugal
                                                                                                         the country enters
                                                                                                           the ‘new normal’
    IBERIA                                                                                                                                                          IBERIA

savills.com/research                                                                   11                                                                                                                                                      12
Iberian Hotel Market - Savills
An Unprecedent Shock                                                                                                            An Unprecedent Shock

                 Seasonality and dependence on international markets have resulted in an                                                                             Occupational Rates Fall    In urban destinations vs 2019              Inventory Reduction
                 even deeper impact on the Iberian tourism industry
                                                                                                                                                                                                           Zaragoza
                                                                                                                                                                                                          Zaragoza
                    While demand during the first two months prior to the                 hotels after the lockdown with hotel inventory down to half of
                                                                                                                                                                                                            Madrid
                                                                                                                                                                                                          Madrid
                 outbreak of COVID-19 in Europe was stable (hotel room nights             its capacity (vs. the same period in 2019). Despite the reduced
                 in line with 2019), Spain registered a devastating drop of 65.8%         inventory, hotels in Spain recorded a 50% decline in RevPAR,                                                      Sevilla
                                                                                                                                                                                                          Sevilla
                 in the number of travellers and 71.0% in the number of hotel             mainly driven by drops in occupancy levels but also in ADRs,                                                       Cádiz
                                                                                                                                                                                                          Cádiz
                 room nights accumulated to September with respect to 2019.               which have dropped close to 25% on average.                                                                       Málaga
                                                                                                                                                                                                          Málaga
                 This drop was close to 98% in Q2 and just over 75% in Q3,                   Portugal implemented the lockdown before the virus had fully                                                  Córdoba
                                                                                                                                                                                                          Córdoba
                 with international demand naturally suffering more (-79.4%               spread but followed the same trend, with drops in hotel room                                                    Granada
                                                                                                                                                                                                         Granada
                 international vs -55.2% domestic), especially following the              nights of over 95% in Q2. Business improved during the summer
                                                                                                                                                                                                      Palma  de de
                                                                                                                                                                                                         Palma  Mallorca
                                                                                                                                                                                                                   Mallorca
                 imposition of non-anticipated restrictions by the UK, Germany            season (Q3), due mainly to the amazing pick-up in touristic
                 and other countries, which shattered any hopes of salvaging the          activity in the Algarve in August, where most of the European                                                    Alicante
                                                                                                                                                                                                         Alicante
                 summer season.                                                           demand, especially British, was concentrated, and was running at                                                  Valencia
                                                                                                                                                                                                          Valencia
                    The dramatic drop in demand has delayed the reopening of              close to full capacity until the imposition of restrictions.                                                     Barcelona
                                                                                                                                                                                                          Barcelona
                                                                                                                                                                                                            Bilbao
                                                                                                                                                                                                         Bilbao
                       Roomnights fall 2020 vs 2019                                                                                                                                                     San
                                                                                                                                                                                                         SanSebastián
                                                                                                                                                                                                             Sebastián
                                                                                                                                                                                                          santander
                                                                                                                                                                                                         Santander
                                 40%
                                                                                                                                                                                                        AACoruña
                                                                                                                                                                                                           Coruña
                                 20%                                                                                                                                                              Santiago de Compostela
                                                                                                                                                                                                        Santiago de Compostela

                                   0%                                                                                                                        -100%   -75%     -50%      -25%    0%                            0%    -25%       -50%          -75%       -100%
                                                                            il

                                                                                                  ne

                                                                                                                                    r
                                                                                                             ly
                                                                                     ay
                                           y

                                                       y

                                                               ch

                                                                                                                        t

                                                                                                                                 be
                                                                                                                      us
                                                                         pr
                                           ar

                                                    ar

                                                                                                           Ju
                                 -20%
                                                                                     M

                                                                                                Ju
                                                             ar

                                                                                                                                                                                                                                                  Source: INE España
                                                                        A

                                                                                                                    ug
                                        nu

                                                  ru

                                                                                                                               em
                                                            M
                                                   b
                                      Ja

                                                                                                                   A

                                                                                                                             pt
                                                Fe

                                                                                                                            Se
                                -40%

                                 -60%

                                 -80%

                                -100%

                                -120%

                                                                       Spain                           Portugal

                                                                                                                    Source: INE España/Turismo de Portugal

                   The overall effect on Iberia has been even more significant               A key element to be considered in the near- and medium-
                 considering the natural seasonality of a market heavily                  term for the industry, together with visibility as to a medical
                 concentrated around the sun and beach summer season and its              solution to the pandemic, above all, is the ongoing provision
                 dependence on international markets (over 65% of total hotel             of government-implemented measures and the management                      Occupational Rates Fall    In S&B destinations vs 2019                Inventory Reduction
                 room nights in 2019 and even more during the summer season).             of the European aid package in order to reactivate the
                   The unprecedented fall in demand is seven times more                   dormant and impacted economy, and particularly the hotel                                                         Costa
                                                                                                                                                                                                        Costa    Brava
                                                                                                                                                                                                              Brava
                 severe than that of the GFC and shockingly quick (compare a              industry, by allowing for the necessary liquidity in the
                                                                                                                                                                                                        Calvià Calvià
                 drop of 25% during the GFC over 2+ years with a drop of 50%              financial system to permit working capital financing to be
                 with inventory levels at 50% over 3 months in 2020), and has             available at assumable costs.                                                                                     Islas
                                                                                                                                                                                                        Islas     Baleares
                                                                                                                                                                                                              Baleares
                 outpaced the worst projections ever anticipated.                            The trend is set to continue through the fourth quarter                                                    Salou Salou
                   The industry has since found itself in a paralysed state,              to round out the worst year in Iberia as it relates to
                                                                                                                                                                                                          Costa
                                                                                                                                                                                                        Costa   Dorada
                                                                                                                                                                                                              Dorada
                 supported by the governmental assistance measures that have              tourism with an unprecedented drop of over 70% in hotel
                 been deployed (including subsidies of personnel expenses,                room nights as compared to 2019, and further into 2021,                                                           Benidorm
                                                                                                                                                                                                        Benidorm
                 moratoriums and subsidised financing) and the financial health of        until there is clearer visibility as to a medical solution to                                                   Costa
                                                                                                                                                                                                        Costa    Blanca
                                                                                                                                                                                                              Blanca
                 the property structure that consolidated during the prior cycle.         the virus.
                                                                                                                                                                                                            Marbella
                                                                                                                                                                                                        Marbella
                                                                                                                                                                                                          Costa
                                                                                                                                                                                                        Costa del del
                                                                                                                                                                                                                  Sol Sol
                                                                                                                                                                                                      El puerto dede
                                                                                                                                                                                                         El Puerto Santa María
                                                                                                                                                                                                                     Santa María
                                                                                                                                                                                                         Costa
                                                                                                                                                                                                        Costa dede
                                                                                                                                                                                                                 la la
                                                                                                                                                                                                                    LuzLuz
                                                                                                                                                                                                     SanSan
                                                                                                                                                                                                         Bartolomé de Tirajana
                                                                                                                                                                                                            Bartolomé de Tirajana
                                                                                                                                                                                                        Adeje Adeje
                                                                                                                                                                                                        Islas Canarias
                                                                                                                                                                                                            Islas Canarias

                                                                                                                                                             -100%    -75%     -50%      -25%    0%                            0%   -25%       -50%        -75%        -100%

                                                                                                                                                                                                                                                  Source: INE España

savills.com/research                                                                 13                                                                                                                         14
Iberian Hotel Market - Savills
Certain recovery beginning to take shape                                                                                                 Certain recovery beginning to take shape

                  Certain recovery beginning                                                                                                              In Iberia, the effect of the crisis was deeper given its
                                                                                                                                                                                                                                  Resilience to previous crisis

                  to take shape
                                                                                                                                                                                                                                  of the Spanish Hotel Market
                                                                                                                                                       dependency on international markets and deep impact on
                                                                                                                                                       the domestic economy, which also impacted the industry’s
                                                                                                                                                       recovery, also led by international leisure markets.                           60%

                 The dramatic effects of the COVID-19 outbreak on the industry, despite                                                                   The overall recovery of the market as measured by the RevPAR                50%
                                                                                                                                                       to pre-GFC levels took over 7 years; however, the “double dip”
                 being unique, unprecedented and severe, are of a one-time nature and are                                                              effect must be taken into account (the market bottomed out after
                                                                                                                                                                                                                                     40%
                                                                                                                                                                                                                                   60%
                 not structural, allowing for a positive outlook on recovery                                                                           year 3, providing for a 4-year recovery period).                              30%
                                                                                                                                                                                                                                   50%
                                                                                                                                                          City destinations lagged behind as a segment, with a drop                40%
                                                                                                                                                                                                                                     20%
                    The aftermath of COVID-19 will certainly bring new                derived from a last-minute, cash flow-driven market and          in RevPAR of more than 25% extended over a five-year period
                                                                                                                                                                                                                                   30%
                 challenges and potentially changes to the industry, but a            the aftermath of COVID-19’s economic effects.                    (double dip), conditioned by smaller destinations, non-                       10%
                 change of paradigm is not expected as could be the case in              As to the pace of the industry’s recovery post-COVID-19,      competitive asset categories and the harsh effects of the crisis on         20%
                                                                                                                                                                                                                                   10%0%
                 other industries or even in certain real estate segments.            it will be important to take account the availability of         the Iberian economy, but also by a transformation of the industry

                                                                                                                                                                                                                                             16 2017
                                                                                                                                                                                                                                                  2010

                                                                                                                                                                                                                                           20 2014

                                                                                                                                                                                                                                              15 2016

                                                                                                                                                                                                                                           20 2019
                                                                                                                                                                                                                                           20 2018
                                                                                                                                                                                                                                           20 2013

                                                                                                                                                                                                                                              14 2015
                                                                                                                                                                                                                                               11 2011
                                                                                                                                                                                                                                              12 2012
                                                                                                                                                                                                                                           20 2009
                                                                                                                                                                                                                                             0 2008
                    In addition to the industry’s unique natural resilience,          liquidity in the financial system, governmental incentives       which is currently underway and has not yet been completed.                  -10%
                                                                                                                                                                                                                                    0%
                 demonstrated in the wake of the GFC and already                      and the deployment and management of the European                   On the other hand, coastal destinations enjoyed a very                   -10%

                                                                                                                                                                                                                                              10

                                                                                                                                                                                                                                              17
                                                                                                                                                                                                                                     -20%

                                                                                                                                                                                                                                               9
                                                                                                                                                                                                                                               8

                                                                                                                                                                                                                                             19
                                                                                                                                                                                                                                              18
                                                                                                                                                                                                                                              13
                                                                                                                                                                                                                                         0

                                                                                                                                                                                                                                           20
                                                                                                                                                                                                                                           20

                                                                                                                                                                                                                                           20

                                                                                                                                                                                                                                           20

                                                                                                                                                                                                                                           20
                 beginning to take shape judging by indicators in Asian               aid package, the recovery of complementary touristic             fast recovery, driven by the international leisure market.

                                                                                                                                                                                                                                       20

                                                                                                                                                                                                                                            20
                                                                                                                                                                                                                                  -20%
                 markets, supported by the globalisation of the right to              players (particularly carriers and distributors in general)      RevPAR dropped by 10% for less than three years and even                      -30%
                                                                                                                                                                                                                                  -30%
                 vacation, accessibility to growing population segments               and potential changes in consumer habits and corporate           avoiding the double dip effect, outperforming pre-crisis levels               -40%
                                                                                                                                                                                                                                  -40%
                 worldwide and the corporate need to travel, the industry’s           polices, as well as the ultimate outcome of other coexisting     in less than 4 years, despite the weight of purely domestic
                 recovery is not in doubt. Furthermore, it is anticipated             challenges such as Brexit and positioning of alternative         destinations, which hindered the segment’s recovery.                                             Urban            S&B             National
                 that the industry will also pick up on pre-existing trends,          destinations.
                                                                                                                                                                                                                                                                                    Source: Exceltur
                 reinforced by certain additional features and values derived            The base scenario, however, provides for a general
                 from the current situation.                                          consensus anticipating that the industry’s upturn will
                    The market still assumes a difficult 2021, until medical          take hold in 2022 and reach pre-COVID levels (on average,           Improving Good Signs from Asia
                 advances arrive at a definitive remedy to control the virus,         between 2016 and 2019) by late 2023/2024, maintaining its
                 hopefully within Q1 of 2021, in order to allow for the               position as the world’s leading destination and touristic              Commercial parameters and investment activity are                    lifted (although international restrictions are still in place).
                 recovery to begin and take hold before the summer season.            save haven .                                                        picking up in Asia, supported by domestic markets given                    Performance as of September still shows weak
                 Operating under this premise, while some optimistic views               The recovery is expected to be led by the leisure segment,       the international travel lockdown.                                      occupancy and ADR, mainly due to the absent international
                 foresee a strong rebound of demand once restrictions are             driven principally by international markets, with short- and           Asia and the Pacific, the first region to suffer the impacts         market, but more importantly shows occupancy levels
                 lifted and perceptions of personal safety regained, experts          mid-haul as the key drivers, while corporate travel and             of COVID-19, recorded a 35% decline in arrivals during the              surpassing the 50% marker and ADRs slowly picking up.
                 remain moderately cautious and expect a good level of                long-haul will take longer, with MICE lagging until corporate       first quarter of 2020, but is also showing signs of recovery            The potential lifting of international travel restrictions will
                 occupancy but anticipate significant pressure on prices              policies are relaxed (travel and expense restrictions).             as of Q3 2020 as domestic travel restrictions have been                 certainly boost the market.

                 Proven Resilience, Strong Industry
                    Tourism has shown unbeatable strength marked by               International Tourists Evolution                                        Operative Parametres Asia and Pacific
                 continuous growth, consistently outperforming economic               1600
                 growth as it comes to be increasingly viewed as a personal           1400
                                                                                                                                                            USD
                 right, provides greater stimulus and continues to adapt              1200
                 to the needs and motivations of the customer. But more               1000                                                                   120                                                                                                                        80%
                 importantly, the industry has shown a unique capacity                 800                                                                                                                                                                                              70%
                 to overcome unprecedented shocks including terrorism,                 600                                                                   100
                 financial crises and, yes, epidemics, providing for the best                                                                                                                                                                                                           60%
                                                                                       400
                 empirical proof of the meaning of resilience.                                                                                                80
                                                                                       200                                                                                                                                                                                              50%
                    Over the last 20 years, despite the effects of 9/11, the
                                                                                         0
                 terrorist attacks in all major European cities, regional                                                                                     60                                                                                                                        40%
                                                                                               2010
                                                                                              2007

                                                                                               2014
                                                                                              2000

                                                                                               2107
                                                                                              2004

                                                                                              2006

                                                                                              2009
                                                                                              2008
                                                                                              2005
                                                                                               2001

                                                                                              2003
                                                                                              2002

                                                                                               2016

                                                                                               2019
                                                                                               2018
                                                                                               2013

                                                                                               2015
                                                                                                2011
                                                                                               2012

                 conflicts, social unrest in the Balkans and certain key
                 markets, and the successive global viruses, the only                                                                                                                                                                                                                   30%
                                                                                                                                                              40
                 relevant drop is due to the effects of the GFC, which                               World           Europe           Spain                                                                                                                                             20%
                 effectively led to a 4% drop globally, just over 5% in Europe                                                                                20
                 and 10.5% in Iberia.                                                                                     Source: INE España y UNWTO                                                                                                                                    10%

                                                                                                                                                                0                                                                                                                       0%

                                                                                                                                                                                       m 0

                                                                                                                                                                                                  0

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                                                                                                                                                                                                20
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                                                                                                                                                                    19

                                                                                                                                                                                   9

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                                                                                                                                                                                       se
                                                                                                                                                                                       ADR in USD                     RevPar in USD                           Occupancy (%)

                                                                                                                                                                                                                                                                             Source: Savills APAC

                                                                                                                                                         Investor sentiment is also starting to recover in the                    noticeable gap in pricing expectations between buyers and
                                                                                                                                                       region, with 80% of the activity concentrated in Taiwan,                   sellers and financing liquidity is very low.
                                                                                                                                                       Singapore and South Korea, although there is still a

savills.com/research                                                             15                                                                                                                                          16
Iberian Hotel Market - Savills
New market, old trends reinforced                                                                                                              New market, old trends reinforced

              New market, old trends reinforced and
              new challenges
              Considering the exceptional, exogenous nature of the current situation,                                                                    An Evolving Operating Model                                                     Property Contract by Category
              as the industry recovers, it is expected that pre-COVID-19 trends will pick                                                                   During the past decade, the traditionally independent
                                                                                                                                                                                                                                                                      Franchise
              back up, potentially reinforced and possessing additional attributes and                                                                   operating model has been progressively evolving as the demand-                                                 2.36%
                                                                                                                                                         driven market has required product and operational adjustments.
              requirements derived from the aftermath of the health crisis.                                                                                 As such, the capital and technological requirements for the
                                                                                                                                                         digitalisation and optimisation of marketing and operations,
              Demand-Driven Market                                                                                                                       together with an ever-global market, a further competitive
                                                                                                                                                                                                                                                        Property
                                                                                                                                                         operating environment and a more sophisticated corporate                                        25.85%
                The perception is that a renewed acceleration of                     interaction, now enriched with further product and service          arena, have pressed for growing integration in operating groups
              ultimate client-driven requirements will take place as                 flexibility; environmental and social sustainability, now           and penetration by bigger brands.
              disintermediation continues to grow in which hotels will               enhanced with further safety and security needs; and, of               This trend might be further reinforced by the guaranteed value of                                              Independent
                                                                                                                                                                                                                                                                              48.43%
              need to offer a differential experience within the destination,        course, even more, technology and digitalisation to provide for     brands, especially now with safety and security protocols in place,                         Management
                                                                                                                                                                                                                                                       8.65%
              with wider motivational alternatives and services and social           further teleworking capacities.                                     but more generally in line with the required consumer values.
                                                                                                                                                            Concurrently, the trend will lead to a progressive reduction
                                                                                                                                                         of fixed lease contract structures and a migration to variable                                      Lease
                                                                                                                                                                                                                                                             14.71%
                                                                                                                                                         lease contracts, management and franchises, with the
                                             Differential Experience + Further Flexibility                                                               continuous development of generic (white) brand operators,
                                                                                                                                                         although it will entail some uncertainty considering its weak
                                                                                                                                                         corporate structure.                                                                                                         Source: Alimarket

                                                                                                                                                            This has on the one hand led to distancing of owners in terms
                                                                                                                                                         of management, but has also increased the involvement of                       Refurbishment Versus Development
                                             Social & Enviromental Sustainability + Safety & Security                                                    financial investors in business risks, requiring a new approach at                Development will be further conditioned by the expected
                                                                                                                                                         the levels of hotel ownership and corporate management.                        limitations on financing in the market and the required recovery
                                                                                                                                                                                                                                        period (as well as by business considerations and town planning
                                                                                                                                                          Property Contract by Category                                                 restrictions), fostering even more investment in refurbishing and
                                                                                                                                                                                                                                        repositioning, a clear pre-COVID-19 trend already.
                                             Digitalization & technology + Teleworking capacities                                                                                                                                          During the 2015-2019 period, the number of rooms
                                                                                                                                                                                                                                        refurbished was almost 6 times the number of new rooms
                                                                                                                                                                                 4.88%                                                  developed. Investments focused on value-add refurbishing and
                                                                                                                                                                                2.08%                                                   repositioning of significantly tired and outdated hotel offerings
                 All of this leads to new product proposals which will likely        products (such as serviced apartments) that can deliver on new               OTHER         4.59%                                                   from a commercial and operating point of view.
              benefit the upper-level categories that are able to provide            consumer values including, in addition to the experience, safety,                                                               86.17%
              differential features, guaranteed delivery and alternative             security, sustainability and further flexibility.                                          2.27%                                                   New vs Refurbished inventory in Spain
                                                                                                                                                                                                     44.24%
                                                                                                                                                                                                                                                    New Rooms            Refurbished rooms
                                                                                                                                                                                             28.09%
                                                                                                                                                           HOTEL (*****)           10.35%
                                                                                                                                                                                        15.21%                                                            5,936
                                                                                                                                                                                2.11%
                                                                                                                                                                                                                                         2019
                                                                                                                                                                                                                                                                                                   42,521

                                                                                                                                                                                                  37.48%                                                   7,156
                                                                                                                                                                                                                                         2018
                                                                                                                                                                                   11.04%                                                                                           29,490
                                                                                                                                                            HOTEL (****)                   23.31%
                                                                                                                                                                                            25.80%                                                          7,441
                                                                                                                                                                                                                                         2017
                                                                                                                                                                                                                                                                                          35,282
                                                                                                                                                                                2.37%

                                                                                                                                                                                                                                                           6,572
                                                                                                                                                                                         20.21%                                          2016
                                                                                                                                                                                                                                                                                          35,501
                                                                                                                                                                                3.07%
                                                                                                                                                             HOTEL (***)            13.02%                                                              3,770
                                                                                                                                                                                                                                         2015
                                                                                                                                                                                                            61.16%                                                                        35,519
                                                                                                                                                                                2.54%

                                                                                                                                                                                                                                                                                         Source: Alimarket
                                                                                                                                                                           0%     20%        40%      60%      80%    100%
                                                                                                                                                                                                                                          The new industry requirements at all levels, including
                                                                                                                                                                 PROPERTY               MANAGEMENT LEASE                                product proposals, digitalisation and sustainability, reinforced
                                                                                                                                                                 INDEPENDENT            FRANCHISE                                       by new demand requirements and the evolving operating
                                                                                                                                                                                                                                        model, will require additional focus on capital investments and
                                                                                                                                                                                                                                        management to optimise asset value.
                                                                                                                                                                                                               Source: Alimarket

savills.com/research                                                            17                                                                                                                                                 18
A consolidating and maturing investment market                                                                                                A consolidating and maturing investment market

              Consolidated and maturing investment
                                                                                                                                                              Number of Transactions by Region
              market on standby to rebound                                                                                                                    (2016 - 2019)

              Specific opportunities without general distress, with a potentially limited
              window of opportunity as the industry continues to concentrate, always
              subject to financing liquidity uncertainty.                                                                                                         Costa               Other       Madrid
                                                                                                                                                                                                              Barcelona
                                                                                                                                                                                                               5.28%
                                                                                                                                                                  Blanca             Leisure      11.35%
                                                                                                                                                                  2.35%              17.03%
                 During the expansion period, Spain and Portugal consolidated
                                                                                           Annual Direct Investment                                               Costa del
              their position as a hotel investment market with high liquidity,                                                                                    Sol 4.31%
              reaching an average investment volume of over €2.5MM per year                                                                                                                                2nd Tier
              of asset-based transactions and over €3.5MM per year including                                                                                                                                Urban
                                                                                                                                                                              Canarias                      15.46%
              corporate transactions.                                                         6                                                                                10.96%
                                                                                                                               5.04
                 The institutional investor has been the driver behind the rise in
              this investment trend, accounting for close to 70% of investments               5                                                                                                      Other
              made in recent years, which is consistent with the consolidation of                                 3.84                                                                              Urban
                                                                                                                                            3.65                                     Baleares
                                                                                                                                                                                                    15.85%
              hotels as an asset class within the European real estate market and             4                                2.40                                                   17.42%
              particularly their entry into the resort segment.                                                    1.03                     0.38
                                                                                                     2.62
                 The attraction to the Iberian industry in general and to the                 3
              resort segment in particular is based on its resilience, growth and
              profitability value-add opportunities. Value-add opportunities                  2                                                                                                      Source: Savills Research
              derive from a very fragmented property structure (mainly in the
              hands of independent owners and small and medium-sized hotel                    1      2.62         2.81        2.64          3.27                While there will be opportunities in the market, the
              groups), with outdated inventory in need of repositioning and low                                                                              strengthened pre-COVID-19 capital structure of many operators
              levels of penetration by international brands.                                 0                                                               and owners, together with the support of aid packages to be
                 The core investor profile, traditionally focused on the prime                       2016         2017         2018         2019             implemented (and monetary policy) and the industry’s resilience,
              city destinations, has also started to expand to second-tier city                                                                              along with equity available from investors, will prevent a
              destinations and prime international resorts, with comprising                                      Asset      Corporate                        generally distressed market and may limit the window of
              yields arbitrage in a market that is consolidated but still has                                                                                opportunity that many expect to see.
              considerable growth potential.                                                                                                                    Additional factors conditioning the transaction market will
                                                                                                                                  Source: Savills Research   be derived from liquidity in the senior financing market, which
                                                                                                                                                             could jeopardize the attractive low interest rate environment in
              Investor Typology (Asset Deal)                                                  A direct effect of the COVID-19 outbreak has also been the     the medium-term to favour real estate investment in general.
                                                                                           collapse of the market for transactions, as it has temporarily       Finally, as industry trends also require, the financial
                                                                                           frozen the movement of capital, both equity and debt, limiting    constraints imposed on mid-size operators will potentially
               120%                                                                        transactions to pre COVID-19 agreements, rescue capital and       result in further concentration of the industry through
                                                                                           very few opportunistic investments.                               corporate transactions.
                             2.40         2.23          1.79           1.93
                                                                                              Overall, the year-end investment level will barely surpass        The key to success in order to capitalise on this window of
               100%           0%                         1%                                EUR 1.0 billion (subject to any unanticipated year-end            opportunity will be to embrace the investment momentum to
                                           9%            2%
                                                                        15%                corporate transactions), but this figure is not indicative or     benefit from favourable discounts but also to focus on value
                             17%
                                                                                           significant as it is heavily conditioned by Q1 transactions       and fundamentals, rather than opportunistic pricing which
                                                        27%
                80%           6%           21%                                             (50% of total expected volume for the year, including the         might never manifest or which could lead to underperforming
                                                                        13%
                                                                                           Edition turnkey sale and the Elaia portfolio) and deferments      destinations and assets in the long term.
                             20%
                                                                                           from 2019 (close to 70% of transaction volume, including most
                                                                        22%
                                                                                           Q1 transactions, a portfolio deal in Canaries and a mixed-use
                60%                       23%                                              complex sale in Barcelona). Only a handful of transactions
                                                        36%                                could be considered to reflect COVID’s impact (Beverly Park
                                                                                           auction, Stoneweg portfolio, Sercotel corporate deal) but
                40%                                                                        there are too few of them to permit conclusions to be drawn
                             41%
                                                                                           or trends to be identified.
                                                                        46%                   Market apathy will disappear, however, as soon as visibility
                                          44%
                20%                                     30%                                as to the medical solution to COVID-19 is obtained. A key
                                                                                           differential element as it relates to industry investment
                             16%                                                           outlook is, together with the non-structural nature of
                 0%                        3%            4%             5%                 the current crisis, the consolidation of hotel and resort
                             2016         2017          2018           2019                investment as an asset class investment in Europe. In fact,
                                                                                           there is a significant volume of equity focus in the industry,
                       % Family Office                  % Investment Fund                    institutional and private, ready to capitalise on opportunities
                       % Operator                     % Socimi                             on the part of both value-add investors searching for
                                                                                           distressed deals and more core investors focused on what
                       % Real Estate Company          % Other                              have up until now been scarce prime assets and destinations
                                                           Source: Savills Research        available at an adequate price (or at a discount).

savills.com/research                                                                  19                                                                                                                                        20
Contacts

                            TEAM

                            George Nicholas			Jaime Pascual				Paulo Silva
                            Head of Global Hotels		 CEO Savills Aguirre Newman			 Head of Portugal

                            Juan Garnica			Jorge Rosillo				María Uriarte
                            Head 				Director Business Development		Consultant
                            Hotels Southern Europe		 Hotels Southern Europe			 Hotels Southern Europe

                            Javier Oroz			Sandra López				Emma Gomez
                            Director Transactions		  Director of Valuations			 Director Hospitality Servicing
                            Hotels Southern Europe		 Hotels Southern Europe			 Hotels Southern Europe

                            Alberto Henriques			Andrea García				Jorge Clemente
                            Associate Capital Markets		 Senior Consultant Valuations			 Senior Consultant Hospitality
                            Portugal				Hotels Southern Europe			Hotels Southern Europe

                            Gabriela Martialay			Marta Antón				Sonia López Doriga
                            Senior Consultant Transactions Senior Consultant Transactions		 Consultant Transactions
                            Hotels Southern Europe		       Hotels Southern Europe			        Hotels Spain

                            Ramón Machín			Agustín Marañón				Jacobo Herrero
                            Consultant			Consultant				Consultant
                            Hotels Southern Europe		 Hotels Southern Europe			 Hotels Southern Europe

                            Oliva Aguirre			         Paz de la Puente				      Carmen de la Sierra
                            Analyst				Analyst					Analyst
                            Hotels Southern Europe		 Hotels Southern Europe			 Hotels Southern Europe

                            Savills plc is a global real estate services provider listed on the London Stock Exchange. We have an international network of more than 600 offices and associates throughout the Americas, the UK, continental Europe,
                            Asia Pacific, Africa and the Middle East, offering a broad range of specialist advisory, management and transactional services to clients all over the world. This report is for general informative purposes only. It may not
                            be published, reproduced or quoted in part or in whole, nor may it be used as a basis for any contract, prospectus, agreement or other document without prior consent. While every effort has been made to ensure its
                            accuracy, Savills accepts no liability whatsoever for any direct or consequential loss arising from its use. The content is strictly copyright and reproduction of the whole or part of it in any form is prohibited without
                            written permission from Savills Research.

savills.com/research   21                                                                                                                22
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