Industry Insights A roundup of noteworthy Canadian foodservice findings for the week of July 12, 2021
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Industry Insights A roundup of noteworthy Canadian foodservice findings for the week of July 12, 2021
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I G N I TE C O M PAN Y
Taco Bell Set to TACO BELL CANADA
Expand Across
YEAR-END LOCATION COUNT
50
Canada
47
39
Canadian franchisee Redberry footprint by only 6.5% in 2020 on a
Restaurants has agreed to acquire 14 year-over-year basis.
existing Taco Bell locations in Canada. 31
Redberry Restaurants currently
In addition to the active locations, the
operates 135 Burger King and Pizza
group penned a deal with Taco Bell 24
Hut locations in four different provinces.
Canada to develop 50 new shops in the
country over the next few years,
significantly increasing Taco Bell’s
footprint in Canada.
Though not nearly as widespread as it
is in the United States, Taco Bell
Canada has seen steady location
growth over the past five years though it
slowed its expansion slightly in the past
year. After several years of sustained
double-digit unit growth, the quick 2016 2017 2018 2019 2020
service Mexican chain increased its
Source: Technomic Ignite Company
© 2021 Technomic, Inc. 3I G N I TE M E N U
Operators Embrace
the American South
Many Canadian operators are turning to Turning to Louisiana, Fatburger Canada
the American South for inspiration when recently launched a limited-time Cajun
it comes to new and limited-time menu BBQ Burger, featuring its new Cajun
items. Although global influences have sauce. Ricky’s All Day Grill also took
been growing in popularity for some inspiration from the area with its new
time now, perhaps this is an indication Beef Po’Boy.
we will start to see even more specific
Arby’s Canada also got in on the trend
regional influences as consumers
with its recently added limited-time
continually seek out unique and exciting
brisket dishes, including a Brisket
flavours.
Bacon Flatbread Sandwich and Brisket
One such example of this regional Poutine, both featuring beef brisket and
influence is the rising popularity of barbecue sauce.
Nashville hot chicken. Both Burger King
Many of these regional cuisines are
Canada and Red Lobster Canada
adaptable, allowing operators to serve
recently launched limited-time Nashville
them up traditionally or put a unique
Hot Chicken Sandwiches. Denny’s
spin on them for further culinary
Canada came out with its own twist on
creativity.
the regional sandwich with its limited-
time Nashville Hot Chicken Melt.
Beef brisket sandwich
Source: Technomic Ignite Menu Image Source: Shutterstock
© 2021 Technomic, Inc. 4I G N I TE C O N S U M E R % point change
What changes do you expect restaurants to make so that
from Q1 2021 to
you feel safe and comfortable?
Q2 2021
COVID-19 Safety All staff wearing gloves
Single-serve utensils and cups
-3.9
-3.4
Signals Change
Plexiglass barriers -3.2
More hand sanitizer dispensers -3.1
Disposable/recyclable, single-use menus -2.9
With more Canadians receiving COVID- consumers looking for safety cues All staff wearing face masks -2.8
19 vaccinations, Technomic Ignite when comparing Q2 2021 to Q1 2021.
Restrictions on number of diners -2.7
Consumer brand ratings data shows
Expectations for personal protective
that diners have increased their overall Fewer self-serve options (e.g., salad bars, coffee stations, etc.) -2.6
equipment such as restaurant
restaurant usage in Q2 2021 compared
employees wearing gloves, plexiglass
to the prior quarter. More than half of Fewer tables/greater distance between diners -2.6
barriers between cashiers and
Canadians (51%) now say that they
customers, and employees wearing
visit or order food from a restaurant Restrictions on usage of self-serve beverage/fountain -2.6
face masks are among some of the
once a week or more frequently.
most significant changes. Contactless delivery -2.4
In addition to increased weekly
As public health guidelines may ease
restaurant usage, changes in what Single serve condiments only -2.2
for vaccinated people, restaurant
consumers say will make them feel safe
operators must continue to find a
and comfortable in restaurants signals More prepackaged, grab-and-go options -2.1
balance between guests still seeking
Canadians are feeling more
these extra precautions to feel safe and
comfortable dining out again. Staff visibly cleaning high-touch areas -1.9
those who may have deprioritized these
The table to the right shows visible measures. Contactless transactions -1.3
declines in the percentage of
Staff to assist with kiosk or tablet ordering -1.2
Base: 5,600 consumers ages 18+ per quarter Staff to help open and close restaurant doors -1.0
Source: Technomic Ignite Consumer
© 2021 Technomic, Inc. 5G L O B AL F O O D S E RV I C E N AV I G ATO R
Restaurants Aid in the
Race to Vaccinate
A year and a half into the pandemic and Jakarta and worked to make shots based Mister Donut donated a portion
the virus is still leading countries to available to its employees there. of sales from its recent Vaccine Donut
impose and extend restrictions in many range to local COVID-19-related
In Russia, McDonald’s is rewarding
places around the world. research.
employees with one-time bonuses of
While restaurants have been and between about US$40 and US$60 And in Mexico, Toks—a homegrown
continue to be one of the hardest-hit (depending on region) along with four chain celebrating its 50th anniversary in
sectors amid lockdowns, that is not hours of paid leave and other incentives 2021—offered free coffees to
stopping operators from making efforts to get vaccinated. vaccinated guests, one of the many
to promote vaccinations and help get operators to encourage vaccinations via
In the Philippines, multichain operator
markets reopened. free food and drinks in recent months.
Max’s Group is offering vaccinated
Here are a few recent examples of how guests exclusive deals such as free Keep up to date on chain developments
restaurant chains are doing their part to dishes, drink upsizes and BOGOs at with Technomic’s quarterly Global
battle the ongoing crisis. Max’s Restaurant, Yellow Cab Pizza Operator Briefing, the industry’s most
Co., Krispy Kreme, Jamba and other comprehensive digest of global news
In Indonesia, homegrown coffee giant
brands. spanning corporate, expansion, tech
Kopi Kenangan helped fund a new
and M&A across 25 countries. Learn
centralized vaccination centre in In Thailand, the local division of Japan-
more.
Source: Technomic Global Foodservice Navigator Program
Note: Units based on data from end of 2019
Image Source: Shutterstock
© 2021 Technomic, Inc. 6WAN T M O R E I N S I G H T S ?
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