Leisure Travel Behavior in Times of the Corona Pandemic - Trend Survey Results "2020 Fall Edition"
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Keynote for the Amadeus Executive Round Table
“Fresh Start of the International Mobility & Travel Industry”.
Manuel Wehner, online, 27 January 2021
Leisure Travel Behavior in Times of the Corona Pandemic -
Trend Survey Results “2020 Fall Edition”
Institute for Aviation and Tourism (IAT) of Frankfurt University of Applied
Sciences (Frankfurt UAS) in cooperation with Amadeus Germany GmbH
Fachbereich 3 Wirtschaft und Recht
Page 1 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021
Introduction
Manuel Wehner, M.Sc. (TUM)
Managing Director IAT & Lecturer, Frankfurt UAS
2018 – 2020: Master’s in Management & Technology, Technical Univ. of Munich (TUM)
Speaker
2015 – 2017: Project Manager Innovation, Fraport AG
2011 – 2015: Dual Bachelor‘s in Aviation Management, Fraport AG and Frankfurt UAS
m.wehner@fb3.fra-uas.de
Institute for Aviation and Tourism (IAT) of Frankfurt UAS
Practice-oriented research institute incl. a specialized student consultancy
Institute Current focus: Strategic realignment of the aviation and tourism industries
Established in November 2020
www.frankfurt-university.de/iat, www.linkedin.com/companies/fra-iat
Page 2 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021Agenda
I. Objective, method and demography
II. Results of the survey
1. Leisure travel behavior
2. Touchless travel
3. Vaccination
4. Travel experience
III. Back-up detail evaluation
A. Correlations
B. Other survey findings
Page 3 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021While infections are rising again, the roll-out of vaccines has started –
I. How does this affect travel behavior?
Source: www.schengenvisainfo.com
Source: www.sfchronicle.com
“ With the availability of Corona vaccines as
silver lining for the industry, two key
questions need to be answered now:
1. How can travel demand be increased
Source: www.bbc.com
during the vaccination roll-out?
2. How should travelling look like after
“
successful vaccination programs?
Source: www.bbc.com
Source: www.dw.com
Page 4 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021Third trend survey of Amadeus and IAT during the pandemic –
I. Questions according to the current travel issues
Overview on survey and participants:
Age groups n=536
• The IAT has conducted a third online survey on private travel
13%
18 - 24 behavior with 25 questions in cooperation with Amadeus
32% Germany GmbH
19% 25 - 34
• German and English questionnaires; 536 respondents, period:
35 - 50 11 Jan 2021 until 20 Jan 2021
36%
> 51 • The participants are predominantly from the DACH** region
and from all age groups
n=525 • Shared via different digital channels, also by the help of
Place of residence - Condor Flugdienst GmbH
18% - House of Logistics and Mobility (HOLM) GmbH
DACH
• Results of the first survey:
Rest of Europe [German] https://amadeus.com/de/insights/blog/trendumfrage-juli-2020
Asia • Results of the second survey:
Other [English] https://amadeus.com/de/insights/blog/trend-survey-october-
82% 2020
[German] https://amadeus.com/de/insights/blog/trend-umfrage-oktober-
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“) 2020
** DACH = Germany, Austria, and Switzerland
Page 5 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021Agenda
I. Objective, method and demography
II. Results of the survey
1. Leisure travel behavior
2. Touchless travel
3. Vaccination
4. Travel experience
III. Back-up detail evaluation
A. Correlations
B. Other survey findings
Page 6 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.20211. Stabilization since fall: Most people do not believe
that normal travelling will be possible before 2022
Summer survey (July 2020):
When will travelling like before be possible again?
• End of 1st lockdown, recovery period led to optimism
50%
• Travelling as before would be possible in 2021
40%
30% Fall survey (October 2020):
20% • Start of the 2nd infection wave, negative forecasts
10% • Outlook more pessimistic: No travelling before 2022
0%
Already 2021 2022 After 2022 No estimation Winter survey (January 2021):
traveling as
before • 2nd lockdown still ongoing, vaccinations in roll-out
Summer survey (n=275*) Fall survey (n=557*) Winter survey (n=536*)
• Outlook stabilized: No travelling before 2022
Correlation
Correlation
People with a pessimistic outlook are more likely to be People who flew during the pandemic are more likely
concerned about their health and the one of others. to have an optimistic outlook.
Slide 21 Slide 22
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
Page 7 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.20211. Concerns about quarantine and governmental travel warnings are the
main factors that affected travel behavior in 2020
Reasons impacting travel behavior in 2020
Fall survey (n=668*) Winter survey (n=536*)
80%
60%
40%
20%
0%
Concern about Governmental travel Fear of potentially Fear of infection / Cancellation through Currently no Concern about non- Other**
possible quarantine warnings infecting others hygiene conditions in a travel service connection to refundable
destination provider preferred cancellations
destination
Concerns about possible quarantine impact the travel decision even Cancellations and no available
Correlation
more, compared to the fall survey. Further important reasons are connection have a higher impact on
governmental travel warnings and concerns about infecting others. travel behavior for people with a
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
higher travel budget. Slide 23
** e.g. restrictions at destination, less budget for travelling, no holiday feeling, social responsibility, work-related restrictions, increased flight prices, bureaucracy
Page 8 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.20211. Governmental travel warnings are generally well percieved –
However, low level of predictability is criticized.
Trustworthiness n=532* Communication n=534*
Better predictability of
27%
travel warnings should be
24%
the focus in order to ease
48% 43% the planning process of
travellers.
28% 31%
This was mentioned often
Very good Rather good Neutral Rather bad Very bad Very good Rather good Neutral Rather bad Very bad
in the comment section
of the 2nd survey.
Relevance n=533* Predictability n=533*
Participants of the DACH
region rate
23% 24%
Correlation
44% trustworthiness,
communication and
42% relevance of governmental
travel warnings better than
35% 33% participants from other
countries.
Very good Rather good Neutral Rather bad Very bad Very good Rather good Neutral Rather bad Very bad Slide 24
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
Page 9 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021Agenda
I. Objective, method and demography
II. Results of the survey
1. Leisure travel behavior
2. Touchless travel
3. Vaccination
4. Travel experience
III. Back-up detail evaluation
A. Correlations
B. Other survey findings
Page 10 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021Stabilized acceptance for digital solutions compared to the 2nd survey;
2. The adoption rate of required apps increased since then
n=536* n=536*
Effect of touchless travel options on the Willingness to upload biometric data
travel decision into an app
5% 13% 12%
57%
38% 21%
54%
Very positive Positive None Negative Already using High willigness Not sure No willigness
For more than half of the participants, additional 66% would upload their biometric data or do so
touchless travel options would impact their travel already; up to 87% could be reached if undecided
decision positively. people are convinced.
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
Page 11 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.20212. Travellers are more prone to using biometric data in processes
where it is already common practice
Confidence of using biometric data or health data during different processes n=536*
Boarding an aircraft
Check-in at the hotel
Very confident
Visiting resorts or going on a cruise Rather confident
Indifferent
Renting a car
Rather not confident
Entering an event or fair
Not confident at all
Visiting restaurants or shopping malls
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Travellers are less confident sharing their data for potential new use cases, such as entering events and fairs
or at shopping mall and restaurant visits.
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
Page 12 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.20212. Two thirds would consider flying as before the crisis if travel corridors
exist and negative COVID-19 tests pre-flight would be mandatory
n=536* n=536*
Flying as before the crisis Flying as before the crisis Both options are
if a travel corridor exists? if all passengers are tested more attractive to
negative? travellers, who
11% expect to travel as
9%
Correlation
before sooner.
23% 21% Still, the majority
67% 72% of pessimistic
travellers could be
convinced to
board an aircraft
Yes Not sure No Yes Not sure No again.
Slide 25
As quarantine concerns are the most If everyone on the aircraft is tested
relevant factor for not travelling, travel negative right before the flight, 72% of
corridors could be a key solution. travellers would consider flying as before
the crisis.
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
Page 13 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021Agenda
I. Objective, method and demography
II. Results of the survey
1. Leisure travel behavior
2. Touchless travel
3. Vaccination
4. Travel experience
III. Back-up detail evaluation
A. Correlations
B. Other survey findings
Page 14 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.20213. More than 80% of the participants want to be vaccinated;
53% even want to be vaccinated as soon as possible
n=523* More than half of the participants
How will you react when a Corona vaccine becomes
available for you? want to be vaccinated as soon as
possible.
13%
Another third wants to be
vaccinated as well, but later once a
vaccine is proven, fully certified
53% and widely available.
34% The fear of infection has a higher
impact on those who want to be
vaccinated as early as possible.
Correlation
Concerns about quarantine prevent
those who want to be vaccinated
Already vaccined Quick or preferrential vaccination later more likely from travelling.
Later vaccination Don't currently want to be vaccinated Slide 26
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
Page 15 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.20213. After being vaccinated, many expect exemptions from quarantine rules;
masks and physical distancing are less important
n=536 An exemption from
Expected privileges after being vaccinated
70%
quarantine rules is
60%
the most expected
50%
privilege regarding
40%
vaccines.
30%
20%
35% of the
10% participants stated
0% that there should not
I should not have Exemption from Exemption from No need to be Ability to enter Exemption from Exemption from be any privileges.
any privileges quarantine rules entry restrictions tested crowded areas mask wearing physical
requirements distancing
Correlation
Participants of the DACH region expect less privileges after vaccination than
participants from other countries.
Slide 27
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
Page 16 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021Agenda
I. Objective, method and demography
II. Results of the survey
1. Leisure travel behavior
2. Touchless travel
3. Vaccination
4. Travel experience
III. Back-up detail evaluation
A. Correlations
B. Other survey findings
Page 17 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.20214. The overall service experience in the pandemic is considered positive;
including hygienic concepts, cancellation and refunding policies
Travellers have an overall
Service experience of service providers while travelling
positive experience with
service providers along
Hotel resorts (n=342*) the travel journey.
Railway companies do not
AirBnB or private flats/houses (n=210*)
perform as well as hotels,
Negative AirBnB and airlines.
Airlines (n=313*) Rather negative
Rather positive
Positive Experiences with
Car rental companies (n=170*)
Correlation
AirBnB/private homes, car
rental and railway were
Railway companies (n=239*) more positive for those
with a higher travel
budget.
0% 20% 40% 60% 80% 100% Slide 28
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
Page 18 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021Thank you very much for your attention! Page 19 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021
Agenda
I. Objective, method and demography
II. Results of the survey
1. Leisure travel behavior
2. Touchless travel
3. Vaccination
4. Travel experience
III. Back-up detail evaluation
A. Correlations
B. Other survey findings
Page 20 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021A. People who expect a later return to normal travel behavior are more
likely to be concerned about their health and the health of others
n=432*
Correlation between expected return to normal travel behavior and fear of infection
60%
40%
20%
0%
Fear of corona infection / hygiene conditions in the destination country Fear of potentially infecting others (family, friends, colleagues, etc.)
I already travel as before** 2021 2022 After 2022
p=0.00 Highly significant***
** Those who travel as before the crisis are not concerned about Corona infection
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
***Based on Spearman’s rank correlation coefficient
Page 21 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021A. People who flew during the pandemic are more likely
to have an optimistic outlook
n=431*
Correlation between expected return to normal travel behavior
and number of trips in 2020
100%
80%
60%
40%
20%
0%
I already travel as before 2021 2022 After 2022
p=0.00 Highly significant**
0 1 to 3 4 to 6 6-10 >10
The higher the number of trips in 2020, the more likely an earlier return of the normal travel behavior is expected.
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
**Based on Spearman’s rank correlation coefficient
Page 22 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021A. Cancellations and no available connection have a higher impact
on travel behavior for travellers with a higher budget
Correlation between travel budget and n=532* Correlation between travel budget and n=532*
reason for not travelling number of leisure trips in 2020
100%
50%
80%
40%
60%
30%
40%
20%
20%
10%
0%
0%
Low** Average Rather high Very high Low** Average Rather high Very high
No connection Cancellation through travel service provider 0 1 to 3 4 to 6
p=0.00 Highly significant*** p=0.00 Highly significant*** p=0.00 Highly significant***
People with a higher travel budget were significantly On average, people with a higher travel budget took
more affected by a cancellations and lack of significantly more trips in 2020 on average.
connectivity.
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
** Includes the answer categories "Very low" and "Low”
**Based on Spearman’s rank correlation coefficient
Page 23 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021A. Participants of the DACH region rate governmental travel warnings
better than participants from other countries
Correlation between place of origin and rating of the n=521* Correlation between place of origin and rating of the n=522*
trustworthiness of travel warnings relevance of travel warnings
100% 100%
Very good Very good
Rather good Rather good
50% Neutral 50%
Neutral
Rather bad Rather bad
Very Bad 0% Very Bad 0%
Other participants DACH-participants Other participants DACH-participants
p=0.03 Highly significant** p=0.04 Significant**
Correlation between place of origin and rating of the n=523*
communication of travel warnings
100%
Very good There is no significant correlation between place of
Rather good residence and the assessment of the predictability
Neutral 50%
of travel warnings.
Rather bad
Very Bad 0%
Other participants DACH-participants
p=0.03 Significant**
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
**Based on Spearman’s rank correlation coefficient
Page 24 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021A. The majority of pessimistic travellers could be convinced to board an
aircraft again once travel corridors or fully tested flights are offered
n=423* n=423*
Correlation between expected return Correlation between expected return
to normal travel and readiness to fly as normal to normal travel and readiness to fly as normal
with travel corridors with negatively tested flight
100% 100%
80% 80%
60% 60%
40% 40%
20% 20%
0% 0%
I already travel 2021 2022 After 2022 I already travel 2021 2022 After 2022
as before as before
Yes, I would consider flying I am not sure No, I would not consider flying Yes, I would consider flyingp=0.00
I amHighly significant***
not sure No, I would not consider flying
p=0.00 Highly significant** p=0.00 Highly significant**
While travel corridors and fully tested flights are more attractive to optimistic participants, still more than 60% of
those expecting a return to normal in 2022 or later could be convinced to consider flying again.
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
**Based on Spearman’s rank correlation coefficient
Page 25 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021A. Those who want to be vaccinated quickly are more likely to fear an
infection, others are more likely affected by quarantine concerns
n=434*
Correlation between preferred time of vaccination and
80% reason for changed travel behavior
60%
40%
20%
0%
Concern about Governmental travel Fear of potentially Fear of corona Cancellation through Currently no Concern about non-
possible quarantine warnings infecting others infection / hygiene a travel service connection to refundable
on arrival or return (family, friends, conditions in the provider (airline, trip preferred destination cancellations
colleagues, etc.) destination country maker, etc.) available
p=0.04 significant** p=0.00 highly significant**
I want to be vaccinated as soon as possible (after medical personnel groups at risk)
I want to be vaccinated stress-free once a vaccine is proven, fully certified and widely available
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
**Based on Spearman’s rank correlation coefficient
Page 26 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021A. Participants of the DACH region seem to expect less privileges after
vaccination than participants from other countries
n=522*
Correlation between place of origin and expectations of privileges after vaccination
80%
60%
40%
20%
0%
I should not have any Exemption from Exemption from No need to be tested Ability to enter Exemption from Exemption from
of such privileges quarantine rules entry restrictions crowded areas mask wearing physical distancing
requirements
Other participants DACH-participants p=0.09 Slightly significant** p=0.00 Highly significant**
Especially the exemptions from mask wearing requirements and physical distancing are significantly less important.
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
**Based on Spearman’s rank correlation coefficient
Page 27 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021A. The experiences with AirBnB and private flats, car rental and railway
were more positive for those with a higher travel budget
Correlation between travel budget and n=210*
n=521* n=170*
Correlation between travel budget and
experience with AirBnB or private flats/houses experience with car rental companies
Very high Very high
Rather high Rather high
Average Average
Low** Low**
0% 20% 40% 60% 80% 100% 0% 20% 40% 60% 80% 100%
Negatively Rather Negatively Rather positively Positively Negatively Rather Negatively Rather positively Positively
p=0.11** p=0.08 Slightly significant***
Correlation between travel budget and n=293*
experience with railway companies
Very high
Rather high
Curiously, there seems to be no correlation for
Average
airlines (p=0.31***) and hotels (p=0.28***).
Low**
0% 20% 40% 60% 80% 100%
Negatively Rather Negatively Rather positively Positively
p=0.06 Slightly significant***
*Different sample sizes (n) result from non-mandatory questions/bucket options (eg. “no opinion“)
** Includes the answer categories "Very low" and "Low”
**Based on Spearman’s rank correlation coefficient
Page 28 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021Agenda
I. Objective, method and demography
II. Results of the survey
1. Leisure travel behavior
2. Touchless travel
3. Vaccination
4. Travel experience
III. Back-up detail evaluation
A. Correlations
B. Other survey findings
Page 29 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021B. The majority of participants travel mainly or only for leisure reasons
Do you travel more for leisure or for business purposes (# of participants)?
(n = 536)
1
90
146
Leisure only
Mainly leisure
Balanced
111 Mainly business
Business only
188
Page 30 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021B. Rapid testing, regular updates about the trip and own vaccination are
what the participants think will bring back travelling
If the Corona case numbers stay the same as they are currently, what factors would need to be fulfilled for you to
travel again (# of participants)?
(n = 536)
Rapid test results in country of origin and destination 366
Contactless travel can be guaranteed 180
Regular updates about current changes relevant to my trip 264
Travel corridorsare createdand an infection while flying is nearly impossible 244
I am vaccinated 264
Largely vaccinated population in the destination country 213
I will not travel as I normally would until the pandemic is over 88
Other (please specify) 60
0 50 100 150 200 250 300 350 400
Page 31 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021B. The participants are generally interested in additional services for safe
travelling…
In an effort to lower your risk of infection, how interested would you be in the following services (# of
participants)?
300 284
250 207
204
200 170 179 179 182
148 162 147 132
150 112 110
100 85 100 84
56 66
40 33
50
0
Lounge access / Rapid testing (waiting Individual boarding Free middle seat Taxi service to the hotel
Individual shuttle to the times faster result) (n=536) (n=536) (instead of using a bus)
aircraft (n=536) (n=536)
(n=536)
Not interested Rather not interested Rather interested Very interested
Page 32 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021B. ...and the majority would be willing to pay extra for them
Would you be willing to pay extra for one or more of these services (# of participants)?
(n = 536)
30
Yes, I would
182
No, I would not
No response
324
Page 33 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021B. The car was used by most participants during the pandemic;
Curiously, more participants used aircraft than trains
Which modes of transportation did you use during the pandemic (# of participants)?
(n = 536)
Airplane 248
Car 496
Long distance bus / coach 15
Public transport 288
Train 221
Other (please specify) 43
0 50 100 150 200 250 300 350 400 450 500
Page 34 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021B. The attractiveness of the connection is more important to travellers
than health-related factors
What are currently the most important factors when choosing your mode of transportation (# of participants)?
(n = 536)
Attractiveness of the connection (total travel time, arrival time etc.) 361
Avoid contact / distance to other travellers 324
Convenience 309
Hygienic concept 231
Price 246
Other (please specify) 19
0 50 100 150 200 250 300 350 400
Page 35 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021B. Participants appreciate the flexibility that is offered;
Ratings for cruise operators and railway companies are relatively low
How much booking flexibility do you believe is offered by the following service providers (even if you do/did not
use them) (# of participants)?
250 225 222 222 238
219
197 196
200 173
136 136 143
150 119 110 100 100 99
94 84
100 78 80 73 82 72
64 63 69
45 56 48 46
38 33 40
50 26 26
0
Airlines Hotels resorts Car rental Cruise operators AirBnB / private Long distance bus Railway
(n=536) (n=536) companies (n=536) apartments / / coach operators companies
(n=536) houses (n=536) (n=536)
(n=536)
Low flexibility Rather low flexibility Moderate flexibility Rather high flexibility High flexibility
Page 36 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021B. The hygiene of airlines and hotels/vacation homes is mostly trusted;
The one of public transport, buses and trains rather less
To what extent do you trust the current hygienic regulations in the following means of transport or at the
following places (# of participants)?
300
253
250 216
228
198190 204 194
186191
200 179180
162
143 145 145
150 129 133
100 109
85 93
100 70 69
81 71 72 64
38 48 39 46
33 35
50 29 21 22 23
3 6 13 9 2 5 5 11 5 3 2
0
Aircraft Long distance Public Trains Airport Pedestrian Hotels, Bars and
(n=536) buses / coaches transport (n=536) terminals / zones / vacation homes restaurants
(n=536) (n=536) train stations shopping and flats (n=536)
(n=536) centers (n=536)
(n=536)
No trust Low trust Indifferent High trust Very high trust No response
Page 37 Survey Results Winter Edition 2021 | Manuel Wehner, IAT Date 27.01.2021B. The majority of participants believe to have an average or higher than
average travel budget
How big do you think your travel budget is compared to other travellers (# of participants)?
(n = 536)
29 9 51
Very low
Rather low
191
Average
Rather high
Very high
256
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