The Barista Touch Instruction Book - SES880 - Lakeland
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the Barista Touch™ Instruction Book - SES880
IMPORTANT
Contents
SAFEGUARDS
2 Sage recommends safety first READ ALL
8 Components INSTRUCTIONS BEFORE
10 Features USE AND SAVE FOR
12 Functions FUTURE REFERENCE
18 Tips
23 Care & Cleaning • Before using for the first
27 Troubleshooting time please ensure that
your electricity supply
is the same as shown
on the rating label on
SAGE the underside of the
RECOMMENDS appliance. If you have any
SAFETY FIRST concerns please contact
your local electricity
At Sage‰ by Heston company.
Blumenthal‰ we are very
safety conscious. We design • Your Sage‰ by Heston
and manufacture consumer Blumenthal‰ appliance
products with the safety of you, includes a BS 13 amp
our valued customer, foremost moulded mains plug on
in mind. In addition we ask
that you exercise a degree of the supply cord.
care when using any electrical • Should you need to
appliance and adhere to the change this plug, please
following precautions. complete the rewiring as
follows (after safe disposal
of the moulded plug).
• Please note that a cut off
plug inserted into a socket
is a serious danger risk.
2• Wires are coloured as • To eliminate a choking
follows: hazard for young children,
−− Blue = Neutral remove and safely discard
−− Brown = Live the protective cover fitted
−− Green & Yellow = Earth to the power plug of this
• As the colours of the wire appliance.
may not correspond with • Do not place the Barista
the coloured markings Touch™ near the edge of
which identify the a bench or table during
terminals in operation. Ensure the
your plug, please refer to surface is level, clean and
the following: free of water and other
−− The Blue wire must substances.
be connected to • Do not use the Barista
the terminal which Touch™ on a sink drain
is marked ‘N’. board.
−− The Brown wire • Do not place the Barista
must be connected Touch™ on or near a hot
to the terminal gas or electric burner, or
which is marked where it could touch a
with the letter ‘L’. heated oven.
−− The Green & Yellow • Always ensure the Barista
wire must be connected Touch™ is properly
to the terminal which is assembled before
marked with the letter E connecting to power
or the earth symbol . outlet and operating.
• Please note that if a 13 Follow the instructions
amp plug is used, a 13 provided in this book.
amp fuse should be used.
3• The appliance is not • Never remove the
intended to be operated portafilter during the
by means of an external brewing operation as
timer or separate remote the machine is under
control system. pressure.
• Do not use attachments • Do not move the Barista
other than those provided Touch™ whilst in
with the Barista Touch™. operation.
• Do not attempt to operate • Do not leave the Barista
the Barista Touch™ by any Touch™ unattended when
method other than those in use.
described in this book. • Do not touch hot surfaces.
• Do not operate the Allow the Barista Touch™
grinder without the to cool down before
hopper lid in position. moving or cleaning any
Keep fingers, hands, hair, parts.
clothing and utensils away • Do not place anything,
from the hopper during other than cups for
operation. warming, on top of the
• Use only cold, tap water in Barista Touch™.
the water tank. Do no use • Always switch off the
any other liquid. Barista Touch™ by
• Never use the Barista pressing the POWER
Touch™ without water in button to ‘Off’, switch
the water tank. off at the power outlet
• Ensure the portafilter and unplug if appliance
is firmly inserted and is to be left unattended,
secured into the brewing if not in use, before
head before using the cleaning, before
machine. attempting to move the
appliance, disassembling,
4assembling and when SPECIFIC
storing the appliance.
• This appliance shall not
INSTRUCTIONS
be used by children. FOR WATER
Keep the appliance and FILTER
its cord out of reach of • Filter cartridge should
children. Appliances can be kept out of reach of
be used by persons with children.
reduced physical, sensory
or mental capabilities or • Store filter cartridges in
lack of experience and a dry place in the original
knowledge if they have packaging.
been given supervision • Protect cartridges from
or instruction concerning heat and direct sunlight.
use of the appliance in • Do not use damaged filter
a safe way and if they cartridges.
understand the hazards • Do not open filter
involved. cartridges.
• Keep the appliance and • If you are absent for a
accessories clean. Follow prolonged period of time,
the cleaning instructions empty the water tank and
provided in this book. replace the cartridge.
5IMPORTANT • Children should be
supervised to ensure
SAFEGUARDS they do not play with the
FOR ALL appliance.
ELECTRICAL • It is recommended to
APPLIANCES regularly inspect the
appliance. Do not use
• Unwind the power cord the appliance if power
fully before use. cord, power plug or
• Do not let the power cord appliance becomes
hang over the edge of damaged in any way. If
a bench or table, touch damaged or maintenance
hot surfaces, or become other than cleaning is
knotted. required, please contact
• To protect against electric Sage Customer Service
shock do not immerse on 0808 178 1650 |
power cord, power plug or 0333 0142 970 or go to
appliance in water or any sageappliances.co.uk.
other substance. • Any maintenance, other
• This appliance is not than cleaning, should
intended for use by be performed at an
persons (including authorised Sage Service
children) with reduced Centre.
physical, sensory or mental • This appliance is
capabilities, or lack of recommended for
experience or knowledge, household use only.
unless they have been • Heating element surface
given supervision or is subject to residual heat
instruction concerning after use.
use of the appliance by
a person responsible for
their safety.
6• Do not use this appliance The symbol shown
for anything other than its indicates that this
appliance should not be
intended use. disposed of in normal
• Do not use in moving household waste. It should be
vehicles or boats. Do not taken to a local authority waste
use outdoors. Misuse may collection centre designated for
cause injury. this purpose or to a dealer
providing this service.
• The installation of For more information, please
a residual current contact your local council office.
device (safety switch)
is recommended to
provide additional safety
protection when using
electrical appliances.
It is advisable that a
safety switch with a rated
residual operating current
not exceeding 30mA be
installed in the electrical
circuit supplying the
appliance.
See your electrician for
professional advice.
WARNING
Fully unwind the cord
before use.
SAVE THESE INSTRUCTIONS
7Components
A
B
C
D
E K
F
G L
H M
I
N
O
P
Q
J
A. 250g bean hopper J. Removable wet & dry coffee separator
With locking system for easy removal, drip tray
storage and transfer of coffee beans. With Empty Me! tray full indicator.
B. Integrated conical burr grinder K. 2L removable water tank
C. Touch screen control panel With replaceable water filter to reduce
Displays current settings and provides impurities and scale.
touch interface. L. Group Head
D. GRIND SIZE selector M. Dedicated hot water outlet
Espresso grind settings from fine to coarse. N. Extra-tall cup clearance for tall mugs
E. POWER button O. Easy clean steam wand
F. Integrated removable 54mm tamper For automatic milk texturing.
G. Grind outlet P. Milk temperature sensor
H. Hands free grinding cradle Q. Storage tray (located behind drip tray)
I. 54mm stainless steel portafilter Houses accessories when not in use.
With commercial style spouts.
8All parts of the Barista Touch™
that come into contact with coffee,
water and milk are BPA Free.
1
6
4 5
2
3 7 8 9
10
11
ACCESSORIES
1. Stainless steel milk jug 6. Water filter and holder
2. Cleaning disc 7. Cleaning brush
3. Cleaning tablets 8. The Razor™ precision dose trimming tool
4. Dual Wall filter baskets (1 cup & 2 cup) 9. Allen key
Use with pre-ground coffee. To disassemble shower screen
5. Single Wall filter baskets (1 cup & 2 cup) (see page 26).
Use when grinding fresh whole coffee 10. Steam wand cleaning tool
beans. 11. Water hardness test strip
9Barista Touch
Features
COLOUR TOUCH SCREEN HANDS FREE GRINDING
CONTROL PANEL Auto stop for hands free grinding directly into
Swipe & Select from the drinks menu. the portafilter.
Adjust your shot volume, milk texture or milk
temperature, then save it as your personal THE RAZOR™ DOSE
favourite. TRIMMING TOOL
Patented twist blade trims down the puck
AUTOMATIC HANDS FREE MILK to the right level for precision dosing and a
TEXTURING consistent extraction.
Automatically textures milk to the selected
temperature and style from silky smooth ADJUSTABLE TEMPERATURE
latté to creamy cappuccino. Automatic purge CONTROL
removes residual milk from the steam wand For optimum coffee flavour.
when returned to the downward position.
PID TEMPERATURE CONTROL
RAPID HEAT UP
Electronic PID temperature control for
Innovative heating system achieves ideal increased temperature stability.
extraction temperature in 3 seconds.
INSTANT HOT WATER
INTEGRATED CONICAL
BURR GRINDER Dedicated hot water outlet for making
Long Blacks and pre-heating cups.
Stainless steel conical burrs maximise ground
coffee surface area for a full espresso flavour. LOW PRESSURE PRE-INFUSION
Upper and lower burrs are removable for
cleaning. Applies low water pressure at the start of
the extraction to gently expand grinds for
ADJUSTABLE GRIND SIZE an even extraction.
Espresso grind settings from fine to coarse for VOLUMETRIC CONTROL
optimal extraction.
Preset 1 & 2 cup volumes, manual over-ride or
ADJUSTABLE GRIND AMOUNT programmable shot volumes.
Adjust the amount of fresh ground coffee DRY PUCK FEATURE
dosed into the filter basket to suit the fineness
or coarseness of the grind. Removes excess water from the ground coffee
in the filter basket after extraction for easy
AUTOMATIC DOSING disposal of the coffee puck.
Use the FILTER SIZE button to tell the
machine if you are using a 1 CUP or 2 CUP
filter basket. The grinder will dispense the
required amount of ground coffee for a single
or double cup dose.
10Assembly
BEFORE FIRST USE • Insert the filter into the two parts of the filter
holder.
Machine Preparation
• To install the assembled filter holder into the
Remove and discard all labels and packaging water tank, align the base of the filter holder
materials attached to your espresso machine. with the adapter inside the water tank.
Ensure you have removed all parts and Push down to lock into place.
accessories before discarding the packaging.
Remove the packaging and the plastics bags
containing the water filter and water filter
holder. Clean parts and accessories (water tank,
portafilter, filter basket, jug) using warm water
and a gentle dish washing liquid. Rinse well
then dry thoroughly.
INSTALLING THE WATER FILTER
• Remove the water filter and water filter holder
from the plastic bag.
• Soak the filter in cold water for 5 minutes.
• Wash the filter holder with cold water.
• Fill the water tank with cold water before
sliding back into position at the back of the
machine and locking into place.
NOTE
Replacing the water filter after three months
• Set the reminder for next month of or 40L will reduce the need to descale the
replacement. We recommend to replace the machine. Filter can be purchased at Sage
filter after 3 months. webpage.
NOTE
DO NOT use highly filtered, demineralised or
distilled water in this machine. This may affect
the taste of the coffee.
11Functions
FIRST USE GRINDING OPERATION
1. Press POWER button to turn the Insert bean hopper into position on-top of the
machine on. machine. Turn dial to lock into place.
2. Follow the instructions on screen to guide Fill hopper with fresh beans.
you through first use setup.
3. After completing setup, the machine will
tell that it is ready to use.
Your Barista Touch is now ready
Select the guide to find out more about your Barista Touch
or exit to proceed to your drink selection
TIP
Exit Guide
We recommend quality 100% Arabica beans
with a 'Roasted On' date stamped on the bag,
The machine is now in STANDBY mode.
not a 'Best Before' or 'Use By' date. Coffee beans
4. Touch "Guide" and the machine will guide are best consumed between 5–20 days after
you step by step to make your first coffee. the 'Roasted On' date. Stale coffee may pour too
Touch the and go to the Drinks Menu or quickly from the portafilter spouts and taste
< to repeat the Setup. To repeat the Guide at bitter and watery.
any time, go to Settings Menu.
NOTE
If your water hardness is either 4 or 5 when
tested, we strongly recommend you change to
an alternate water source.
Filtered, bottled spring or mineral water will
extend both the life of your built-in filter and
descale intervals as well as superior taste.
Please ensure to test the water hardness of the
alternative water source you've chosen and
input into the machine accordingly. Avoid
using overly filtered water, like RO water
unless some mineral content is being added
back to the final water. Never use distilled
water, or water with no or low mineral content
as this will affect both the taste.
12DRINK SELECTION
To enter Drinks Menu screen, touch the Home icon . Swipe & select your drink.
Touch the 'Help & Tip' icon to see Barista Touch™ Guide.
Select your drink
Espresso Long Black Latte Flat White Cappuccino
NOTE
Please keep the touch screen dry and clean to ensure that the machine functions properly.
DRINK SCREEN
In this screen, you can customise your drink by touching the oval shaped buttons. You cannot
adjust the Grind Size by touching the button, use the dial on the side of the machine.
Drink chosen
'Home' icon Cappuccino 'Setting' icon
Grind Brew Milk
Grind duration Milk temperature
(single / double / 15s Double 65º 4
custom) Milk froth level
Grind size 14 Hot Water
Brew setting: touch this button to scroll
Espresso - single shot / double shot / custom extraction time
Long Black - small / medium / large
13SETTING GRIND SIZE Manual Dosing
• If you prefer to manually dose, with the
Selecting Your Filter Basket
portafilter inserted in the grinding cradle,
Choose and insert the Filter Basket into the push and hold the portafilter to engage the
Portafilter for the number of coffees or strength grinding activation switch. Continue holding
you are making. Use the Single Cup Filter until the desired amount of ground coffee has
Basket for making a single cup or a weaker been dosed.
tasting espresso. Use the Double Cup Filter • To stop grinding, release the portafilter.
Basket for making 2 cups or a stronger tasting This will release the grinding activation
espresso, usually for mugs or larger cups. switch and stop the grinding function.
See 'TIPS' for more detailed guide.
In the touchscreen, select the chosen filter Tamping the Ground Coffee
basket by touching the toggle option under the • Once grinding is complete, carefully
'Grind' button. withdraw the portafilter from the grinding
The grind size will affect the rate of water flow cradle.
through the coffee in the filter basket and the • Tap the portafilter several times to collapse
flavour of the espresso. When setting the and distribute the coffee evenly in the filter
grind size, it should be fine but not too fine basket.
and powdery. When trying a new coffee, it may
• Tamp down firmly using approx. 30–40lbs
take 2 or 3 tries to identify the correct grind
(15–20kgs) of pressure. The amount of
size for your coffee.
pressure is not as important as consistent
There are numbered settings on the pressure every time.
touchscreen. The smaller the number,
• As a guide to dose, the top edge of the metal
the finer the grind size. The larger the
cap on the tamper should be level with the
number, the coarser the grind size.
top of the filter basket AFTER the coffee has
Automatic Dosing been tamped.
• Ensure the hopper is locked into position and
is filled with fresh coffee beans.
• Ensure the filter basket is completely dry
before placing the portafilter into the
grinding cradle.
• Touch the 'Grind' button once, or push and
release the portafilter to engage the grinding
activation switch. Then allow fresh ground
coffee to fill the portafilter.
• Grinding will automatically stop, however if
you wish to stop grinding before the cycle has Trimming the Dose
finished, push and release the portafilter. The Razor™ precision dose trimming tool
allows you to trim the puck to the right level for
NOTE a consistent extraction.
It is normal for the portafilter to appear
overfilled with ground coffee.
the Razor™
Precision dose trimming tool
14• Insert the Razor™ dose trimming tool into ESPRESSO EXTRACTION
the filter basket until the shoulders of the tool
Touch the 'Brew' button on the display to start
rest on the rim of the basket. The blade of
extraction. You can switch between single shot,
the dose trimming tool should penetrate the
double shot or Custom by touching the 'Single',
surface of the tamped coffee.
'Double' or Custom button. The duration times
• Rotate the Razor™ dose trimming tool back are preset, but can be customised.
and forth while holding the portafilter on
an angle over a knock box to trim off excess
Brew Brew Brew
coffee grinds. Your filter basket is now dosed
with the correct amount of coffee. 22s
Single Double Custom
MANUAL OVERRIDE
Press and hold the 'Brew' button (approx 2secs)
to enter manual extraction mode. Touch the
Brew button to start the extraction, touch the
Brew button to stop the extraction.
NOTE
• Wipe excess coffee from the rim of the filter
basket to ensure a proper seal is achieved in • The amount of espresso extracted in the cup
the group head. will vary depending on your grind size and
grind amount settings.
Purging the Group Head • Touching the 'Brew' button during a preset
Before placing the portafilter into the group shot volume will immediately stop the
head, run a short flow of water through the extraction.
group head by touching the 'Hot Water' • For optimal flavour when using a 1 CUP filter
button. This will stabilise the temperature basket, you should extract approx. 30ml.
prior to extraction. When using a 2 CUP filter basket, you should
extract approx. 60ml.
Inserting the Portafilter
Place the portafilter underneath the group head
so that the handle is aligned with the INSERT
position. Insert the portafilter into the group
head and rotate the handle towards the center
until resistance is felt.
LOCK TIGHT
15TEXTURING MILK
NOTE
Different brands and types of milk and milk
alternatives will texture differently. You may Prior to texturing milk, it is recommended to
need to adjust the froth level accordingly. Start momentarily purge the steam wand by first
with fresh cold milk. Fill milk jug to below the touching the 'Milk' button. Touching the button
spout position. Lift steam wand and insert into again will stop steam delivery.
milk jug. Lower steam wand, ensuring it is fully
down. The milk jug should rest on the milk
MANUAL MILK TEXTURING
temperature sensor located on the drip tray Auto milk texturing and auto shut-off are
and milk should cover the ring around steam disabled during manual milk texturing mode.
wand tip. The toggle button under the 'Milk' Lift the steam wand. Start frothing by touching
button will show you whether you placed the the button. When frothing is done, touch the
milk jug correctly. Milk button to stop.
Wipe the wand & tip with a clean damp cloth.
Lower steam wand to the down position and
the wand will automatically purge.
CAUTION: BURN HAZARD
MAX
MIN
Pressurised steam can still be released, even
after machine has been switched off.
Children must always be supervised.
NOTE
• When the machine creates steam, a pumping
MILK MUST noise can be heard. This is the normal
COVER THIS operation of the Italian pump.
RING
• After 90 seconds of continuous steaming,
the machine will automatically disable the
steam function.
• Use exclusively the stainless steel milk jug
NOTE included in the pack to froth milk. The use of
Use the indicator on the screen for the correct container made of glass or plastic material to
milk jug position. froth milk may lead to dangerous conditions.
LONG BLACK
Under the 'Milk' button, temperature level
and froth level are displayed. They are preset There are 3 preset Long Black settings –
based on the drink you've chosen but you can Small (180ml), Medium (240ml), and Large
customise by touching those options. (360ml). Grind dose & tamp your portafilter &
insert into the group head. Position your cup
To start, touch the 'Milk' button. The screen will underneath the portafilter spouts & the hot
display the temperature of the milk as it heats. water spout. The hot water is delivered first,
Milk texturing will stop automatically when the and espresso will be extracted after that.
selected milk temperature is reached.
Lift steam wand to remove milk jug. Wipe the
wand & tip with a clean damp cloth. Lower
steam wand to the down position and the wand
will automatically purge.
16HOT WATER Clean Cycle
The HOT WATER function can be used to The Cleaning Cycle cleans the shower screen
pre-heat cups or add hot water manually. and back-flushes the group head.
To start & stop hot water, touch 'Hot Water' on
Cleaning Steam Wand
the screen.
Hot water limit is approximately 90 seconds. This will show how to clean the steam wand
Depending on the size of your cup, you may to remove any blockage for better steaming
need to touch the 'Hot Water' button to stop performance.
pouring.
Descale Cycle
NOTE Descaling prevents excess mineral and scale
build-up. A pop-up message will let you know
You cannot run hot water and extract espresso
when it is time for descaling.
at the same time.
Brew Temperature
ADDING NEW DRINK
It allows you to adjust the recommended
Touch 'Add New' in the menu screen to create extraction temperature.
a customised drink. You can adjust parameters
based on a standard style and save your own. Default Milk Temperature
It allows you to adjust default temperature level
on all milk base drinks.
+ Water Hardness
It is to test water to set how often you need to
descale the machine.
Add New
Screen Brightness
Alternatively, after manually adjusting You can adjust brightness of your touch screen.
parameters touch the small icon to save
the current setting. Sound Volume
You can adjust volume for alerts and reminders.
TIPS
Ensure the drip tray is firmly pushed in Demo Mode
place and emptied whenever the Empty Me! It is for on-screen Barista Touch™
indicator is displayed. demonstration sequence.
AUTO OFF MODE Factory Reset
The machine automatically switches to Use this function to reset all programmable
AUTO OFF mode after 30 minutes. values back to the factory settings and delete all
custom drinks.
SETTINGS
To enter settings menu, touch the icon
on the upper right of the screen.
Quick Start Guide
Machine will guide you on screen, step by step
to make an actual coffee.
17Tips
PRE-HEATING Dual Wall Filter Baskets
Use Dual Wall filter baskets if using
Heating your cup or glass
pre-ground coffee.
A warm cup will help maintain the coffee’s Dual Wall filter baskets regulate the pressure
optimal temperature. Pre-heat your cup by and help to optimise the extraction regardless
rinsing with hot water from the hot water outlet of the grind, dose, tamp pressure or freshness.
and place on the cup warming tray.
Heating the portafilter and filter basket
A cold portafilter and filter basket can
reduce the extraction temperature enough to
significantly affect the quality of your espresso.
Always ensure the portafilter and filter basket
are pre-heated with hot water from the hot
water outlet before initial use. 1 CUP 2 CUP
NOTE NOTE
Always wipe the portafilter and filter basket • Regardless of whether you use Single Wall or
dry before dosing with ground coffee as Dual Wall filter baskets, use the 1 CUP basket
moisture can encourage ‘channeling’ where when brewing a single cup and the 2 CUP
water by-passes the ground coffee during basket when brewing two cups or a stronger
extraction. single cup or mug.
• You will need to adjust the grind amount and
SELECTING A FILTER BASKET size if switching from a single basket to a
double basket, or vice versa.
Single Wall Filter Baskets
Use Single Wall filter baskets if grinding fresh
The provided filter baskets are designed for:
whole coffee beans.
1 CUP basket = approx. 8–10g.
Single Wall filter baskets allow you to
experiment with grind, dose and tamp to create 2 CUP basket = approx. 15–18g.
a more balanced espresso.
NOTE
You may need to experiment with how much
coffee is dosed into the filter basket or how
long the grinder needs to run to achieve the
correct dose. For example, when using a finer
espresso grind with the Single Wall filter
baskets, you may need to increase the grind
1 CUP 2 CUP amount to ensure the filter basket is correctly
dosed.
18THE GRIND EXTRACTING ESPRESSO
If grinding coffee beans, the grind size should • Place pre-warmed cup(s) beneath the
be fine but not too fine. The grind size will portafilter and touch the 'Brew' button for the
affect the rate at which the water flows through desired volume.
the ground coffee in the filter basket and the • Due to pre-infusion time, the espresso will
taste of the espresso. not start to flow immediately.
If the grind is too fine (looks like powder and A great espresso is about achieving the
feels like flour when rubbed between fingers), perfect balance between sweetness, acidity
the water will not flow through the coffee even and bitterness. The flavour of your coffee will
when under pressure. The resulting espresso depend on many factors, such as the type
will be OVER EXTRACTED, dark in color and of coffee beans, degree of roast, freshness,
bitter in flavour. coarseness or fineness of the grind, dose of
If the grind is too coarse the water will flow ground coffee, and tamping pressure.
through the ground coffee in the filter basket Experiment by adjusting these factors just one
too quickly. The resulting espresso will be at a time to achieve the taste of your preference.
UNDER EXTRACTED and lacking in colour
and flavour.
19EXTRACTION GUIDE
CORRECT EXTRACTION UNDER EXTRACTION OVER EXTRACTION
• Flow starts after 8-12 secs • Flow starts after 1-7 secs • Flow starts after 13 secs
• Flow slow like warm honey • Flow fast like water • Flow drips or not at all
• Crema is golden brown with a fine • Crema is thin and pale • Crema is dark and spotty
mousse texture • Espresso is pale brown • Espresso is very dark brown
• Espresso is dark brown • Tastes bitter/sharp, weak and watery • Tastes bitter and burnt
AFTER EXTRACTION SOLUTIONS SOLUTIONS
REMOVE USED
GRINDS TURN Grind TURN Grind
Used grinds will form
a coffee 'puck'. If the
puck is wet, refer to 15s 15s
the 'Under Extraction' INCREASE DECREASE
section. GRIND AMOUNT GRIND AMOUNT
Adjust & re-test Adjust & re-test Adjust & re-test Adjust & re-test
RINSE FILTER Tamp using 15-20kgs Tamp using 15-20kgs
BASKET of pressure. The top of pressure. The top
Hot Water Keep the filter basket edge of metal cap on the edge of metal cap on the
clean to prevent tamper should be level tamper should be level
LOCK TIGHT blockages. Without with the top of the filter with the top of the filter
ground coffee in the filter basket AFTER tamping. basket AFTER tamping.
basket, lock the ALWAYS TAMP TO LINE Trim the puck to the ALWAYS TAMP TO LINE Trim the puck to the
portafilter into the right level using the right level using the
machine and run hot Adjust & re-test Razor™ precision dose Adjust & re-test Razor™ precision dose
water through. trimming tool. trimming tool.
GRIND GRIND DOSE TAMP
OVER EXTRATED Too fine Too much Too heavy
BITTER • ASTRINGENT Use razor to trim
BALANCED Optimum 8–10g (1 cup) 30–40lbs
15–18g (2 cup) (15–20kg)
UNDER EXTRACTED Too coarse Too little Too light
UNDERDEVELOPED • SOUR Increase dose & use razor to trim
20After texturing is complete
HINTS & TIPS
• Tap the jug on the counter-top to collapse
• Fresh, quality coffee beans will give you the any bubbles.
best possible extraction.
• Swirl the jug to polish and re-integrate the
• We recommend quality 100% Arabica beans texture.
with a ‘Roasted On’ date stamped on the bag,
• Pour milk directly into the espresso.
not a ‘Best Before’ or ‘Use By’ date.
• The key is to work quickly, before the milk
• Coffee beans are best consumed between
begins to separate.
5–20 days after the ‘Roasted On’ date.
Ideally only grind directly before the For manual texturing
extraction to maximise flavour.
• Lift the steam wand and insert the steam tip
• Buy coffee beans in small batches to reduce 0.4-0.8 inch / 1-2 cm below the surface of the
the storage time. milk close to the right hand side of the jug at
• Store coffee beans in a cool, dark and dry the 3 o’clock position. Then start frothing by
container. Vacuum seal if possible. touching the button once again.
• Keep the tip just under the surface of the
TEXTURING MILK milk until the milk is spinning clockwise,
There are two phases to texturing milk. producing a vortex (whirlpool effect).
The first is stretching the milk to aerate it and • With the milk spinning, slowly lower the jug.
the second is swirling the milk to make it silky This will bring the steam tip to the surface of
smooth. These two operations should blend the milk & start to introduce air into the milk.
into one. You may have to gently break the surface of
• Always start with fresh cold milk. the milk with the tip to get the milk spinning
fast enough.
• Fill milk jug to below the spout position.
At a minimum, there should be enough milk • Keep the tip at or slightly below the surface,
to cover the ring around steam wand. continuing to maintain the vortex. Texture
the milk until sufficient volume is obtained.
• To remove any condensed water from the
system, ensure the steam wand is in the down • Lift the handle of the jug to lower the tip
position over the drip tray then touch the beneath the surface, but keep the vortex
Milk button, allow steam to flow for a few of milk spinning. Use the touch screen
seconds, then touch the Milk button to stop. to monitor the milk temperature. We
recommend 55°C–65°C.
• When texturing milk automatically, ensure
the steam wand is fully down. • Touch the Milk button to stop steaming
BEFORE lowering the jug and taking the
HINTS & TIPS tip out of the milk.
For optimum milk texturing performance it
is critical that the holes around the steam tip
are clear. Even partially blocked holes may
affect the ability of the steam wand to produce
sufficient foam.
Always wipe the wand and tip with a damp
cloth BEFORE returning the wand to the down
position. Wiping the wand will remove the
majority of milk and allow the automatic purge
feature to more effectively remove any
residual milk.
21ADJUSTING CONICAL BURRS
Some types of coffee may require a wider grind range to achieve an ideal extraction or brew.
A feature of your Barista Touch™ is the ability to extend this range with an adjustable upper burr.
We recommend making only one adjustment at a time.
1 2 3 4 5 6
PUSH
AIR TIGHT
CONTAINER
Unlock hopper Hold hopper over container & turn Align hopper Run grinder Remove hopper Remove upper
dial to release beans into container into position until empty burr
7 8 9 10 11 12 13
FINE
FINE
FINE COARS FINE COARS
E 6 E
5 7
COAR
COAR
4 8
SE
SE
Remove wire Move adjustable Align the number Insert wire Push upper burr Lock upper burr Align hopper
handle from both top burr, 1 number, with the handle handle from both firmly into into position
sides of the burr coarser or finer opening sides of the burr position
14 15
Lock hopper Check your
extraction
22Care & Cleaning
COLOUR TOUCH SCREEN DISPLAY
Please keep the touch screen dry and clean to ensure that the machine functions properly.
REPLACING THE WATER FILTER
1 2 3 4 5 6 !
Set current month Assemble water Ensure parts are Install filter in Fill tank and wait Install water tank Replace filter after
filter parts connected tank for 5min to soak 90 days or after
filter 40L
The provided water filter helps prevent scale build-up in and on many of the inner functioning
components. Replacing the water filter after three months or 40L will reduce the need
to descale the machine.
The limitation of 40L is based on water hardness level 4. If you are in level 2 area,
you can increase this to 60L.
NOTE
To purchase water filters visit Sage webpage.
CLEANING CYCLE
There will be a message prompt when a cleaning cycle is required. This is a back-flushing cycle
and is separate from descaling. Follow the instruction on the screen.
DESCALING
After regular use, hard water can cause mineral build up in and on many of the inner functioning
components, reducing the brewing flow, brewing temperature, power of the machine, and taste of
the espresso. Even if you used the provided water filter, we recommend you to descale if there is
scale build-up in the water tank.
Go to 'Settings' and select 'Descale cycle'. Follow the instructions on the screen.
WARNING
Do not immerse power cord, power plug or appliance in water or any other liquid. The water tank
should never be removed or completely emptied during descaling.
23CLEANING THE CONICAL BURR GRINDER
This grinder cleaning cycle removes oil build-up on the burrs which can impede performance.
1 2 3 4 5 6 7
PUSH
Unlock hopper Empty hopper Replace hopper Lock hopper Run grinder Unlock hopper Remove hopper
empty
8 9 10 11 12
IGN LOC
AL K
Unlock top burr Remove top burr Clean top burr Clean lower Clean chute
with brush burr with brush with brush
ADVANCED CLEANING FOR THE CONICAL BURR GRINDER
This step is only required if there is a blockage between the grinding burrs and the grinder outlet.
1 2 3 4 5 6 7
TURN TURN
1
SPRING 2
WASHER
3
FLAT
WASHER
1. GRIND FAN
LOOSEN NUT 2. METAL WASHER
3. FELT WASHER
Remove hopper Set 'GRIND SIZE' Use 10mm socket. Set 'GRIND SIZE' Unlock & remove Remove nut, spring Remove grind fan
to '1' (finest) Rotate 'Clockwise' to '30' (coarsest) top burr & flat washer. & washers
to loosen the nut Carefully remove using long-nose
only lower burr pliers
8 9 10 11 12 13 14
TURN
3
SPRING
2 WASHER
1 FLAT
WASHER
1. FELT WASHER
2. METAL WASHER
3. GRIND FAN
TIGHTEN NUT
Unblock the grinds Clean chute Insert washers & Insert lower burr Rotate 'Counter- Insert & lock top Set 'GRIND SIZE'
exit chute using the with brush grind fan using (drive pin & Clockwise' to burr to '15'. Replace &
brush or a pipe long-nose pliers cavity to align). tighten nut lock hopper
cleaner Insert flat washer
& spring washer
WARNING
Care should be taken as the grinder burrs are extremely sharp.
24CLEANING THE STEAM WAND CLEANING THE DRIP &
• The steam wand should always be cleaned STORAGE TRAY
after texturing milk. Wipe the steam wand • The drip tray should be removed, emptied
with a damp cloth. and cleaned at regular intervals, particularly
• If any of the holes in the tip of the steam when the drip tray full indicator is showing
wand become blocked, it may reduce frothing EMPTY ME!
performance. • Remove the grill from the drip tray.
• Go to 'Settings' > 'Steam wand cleaning' and Lift the coffee grind separator and dispose
follow the guide on the screen. of any coffee grounds. The EMPTY ME!
indicator can also be removed from the drip
CLEANING THE FILTER BASKETS tray by pulling upwards to release the side
AND PORTAFILTER latches. Wash all parts in warm soapy water
with a soft cloth. Rinse and dry thoroughly.
• The filter baskets and portafilter should be
rinsed under hot water immediately after use • The storage tray (located behind the drip
to remove all residual coffee oils. tray) can be removed and cleaned with a soft,
damp cloth. Do not use abrasive cleansers,
• If any of the holes in the filter basket become pads or cloths which can scratch the surface.
blocked, use the pin on the end of the
provided cleaning tool to unblock the hole(s).
NOTE
• If the hole(s) remain blocked, dissolve a
cleaning tablet in hot water and soak filter All parts should be cleaned by hand using
basket and portafilter in solution for approx. warm water and a gentle dish washing liquid.
20 minutes. Rinse thoroughly. Do not use abrasive cleansers, pads or cloths
which can scratch the surface. Do not clean
CLEANING THE SHOWER SCREEN any of the parts or accessories in the
• The group head interior and shower screen dishwasher.
should be wiped with a damp cloth to remove
any ground coffee particles. CLEANING THE OUTER HOUSING
• Periodically purge the machine. Place an & CUP WARMING TRAY
empty filter basket and portfilter into the The outer housing and cup warming tray can
group head. Touch the 'Hot Water' button be cleaned with a soft, damp cloth. Polish with
and run a short flow of water to rinse out a soft, dry cloth. Do not use abrasive cleansers,
any residual coffee. pads or cloths which can scratch the surface.
STORING YOUR MACHINE
Before storing, press the POWER button to
switch the machine off and remove the plug
from the power outlet. Remove unused beans
from the hopper, clean the grinder (see
page 24), empty the water tank and the drip
tray. Ensure the machine is cool, clean and dry.
Insert all accessories into the storage tray.
Store upright. Do not place anything on top.
WARNING
Do not immerse power cord, power plug or
appliance in water or any other liquid.
25USING THE ALLEN KEY 6. Remove the silicone seal with your fingers
or a pair of long-nose pliers. Insert the new
Over time, the silicone seal surrounding the
seal, flat side first, so the ribbed side is
shower screen will need to be replaced to
facing you.
ensure optimum brewing performance.
1. Press the POWER button to switch the
machine off and unplug the cord from the
power outlet.
2. Carefully remove the water tank and drip
tray, taking particular care if they are full.
3. Using a skewer or similar, clean the center
of the screw of any residual coffee.
4. Insert the shorter end of the Allen Key
into the center of the screw. Turn counter-
clockwise to loosen the screw.
Clean center of screw
before inserting Allen Key. 7. Re-insert the shower screen, then the screw.
With your fingers, turn the screw clockwise
for 2-3 revolutions then insert the Allen Key
to tighten until the screw is flush with the
shower screen. Do not overtighten screw.
8. Re-insert the drip tray and water tank.
Contact Sage Consumer Support or visit the
Sage webpage for replacement silicone seals or
for advice.
5. Once loosened, carefully remove and retain TRANSPORTING AND STORING
the screw and the stainless steel shower Press the POWER button to switch the
screen. Make note of the side of the shower machine off and remove the plug from the
screen that is downwards. This will make power outlet. Remove unused beans from the
re-assembly easier. Wash the shower screen hopper, clean the grinder, empty the water
in warm soapy water, then dry thoroughly. tank and the drip tray. Ensure the machine is
cool, clean and dry. Insert all accessories into
the storage tray. Store upright. Do not place
anything on top.
26Troubleshooting
PROBLEM POSSIBLE CAUSES EASY SOLUTION
Water does not flow Water tank is empty. Fill tank.
from the group head.
Water tank is not fully inserted and Push water tank down completely to
No hot water.
locked into position. lock into place.
Machine needs to be descaled. Perform descale cycle.
Coffee is ground too finely and/ See below, ‘Espresso only drips from the
or too much coffee in filter basket portafilter spouts or not at all’.
and/or over tamping and/or filter
basket is blocked.
Espresso only drips Coffee is ground too finely. Use slightly coarser grind.
from the portafilter Refer to ‘Setting the Grind Size’, page 14
spouts or not at all. and ‘Over Extraction’, page 20.
Too much coffee in the filter basket. Lower dose of coffee.
Refer to ‘Dosing’, page 14 and
‘Over Extraction’, page 20.
After tamping, trim the coffee dose
using the Razor™ dose trimming tool.
Coffee tamped too firmly. Tamp between or 15–20kg of pressure.
Water tank is empty. Fill tank.
Water tank is not fully inserted and Push water tank down completely to
locked into position. lock into place.
The filter basket may be blocked. Use the pin on the end of the provided
cleaning tool to unblock the hole(s).
If the hole(s) remain blocked, dissolve
a cleaning tablet in hot water and
soak filter basket and portafilter in
solution for approx. 20 minutes.
Rinse thoroughly.
Machine needs to be descaled. Perform descale cycle.
Water doesn't come Water tank is empty or water level Fill tank.
through (the machine is below MIN.
makes loud noise).
There is an error on purging Perform factory reset ('Settings' >
setting. 'Factory Reset').
27PROBLEM POSSIBLE CAUSES EASY SOLUTION
Espresso runs out Coffee is ground too coarsely. Use slightly finer grind.
too quickly. Refer to ‘Setting the Grind Size’, page 14
and ‘Under Extraction’, page 20.
Not enough coffee in the filter Increase dose of coffee.
basket. Refer to ‘Dosing’, page 14 and ‘Under
Extraction’, page 20. Tamp then use the
Razor™ dose trimming tool to trim off
excess coffee.
Coffee tamped too lightly. Tamp between or 15–20kg of pressure.
Espresso runs out around Portafilter not inserted Ensure portafilter is completely inserted
the edge of the portafilter. in the group head correctly. and rotated until resistance is felt.
There are coffee grounds around Clean excess coffee from the rim of the
the filter basket rim. filter basket to ensure a proper seal in
group head.
Too much coffee in the filter basket. Lower dose of coffee.
Refer to ‘Dosing’, page 14.
After tamping, trim the coffee dose
using the Razor™ dose trimming tool.
The silicone seal surrounding the Refer to ‘Using the Allen Key’,
shower screen needs to be replaced page 26.
to ensure the portafiler is properly
secured into the group head.
No steam. Machine has not reached operating Allow time for the machine to reach
temperature. operating temperature.
Water tank is empty. Fill tank.
Water tank is not fully inserted and Push water tank down completely
locked into position. to lock into place.
Machine needs to be decalcified. Perform descale cycle.
Steam wand is blocked. Refer to ‘Cleaning the Steam Wand’,
page 25.
Pulsing/pumping sound The machine is carrying out the No action required as this is the normal
while extracting espresso normal operation of the pump. operation of the machine.
or steaming milk.
Water tank is empty. Fill tank.
Water tank is not fully inserted and Push water tank down completely to
locked into position. lock into place.
28PROBLEM POSSIBLE CAUSES EASY SOLUTION
Coffee not hot enough. Cups not pre-heated. Rinse cups under hot water outlet and
place on cup warming tray.
Portafilter not pre-heated. Rinse portafilter under hot water outlet.
Dry thoroughly.
Milk not hot enough Make sure sensor is in contact. Adjust
(if making a cappuccino milk temperature setting on screen..
or latté etc).
Water temperature needs Increase the brew temperature in
to be adjusted. 'Settings' menu.
No crema. Coffee tamped too lightly. Tamp betweens or 15–20kg of pressure.
Coffee is ground too coarsely. Use slightly finer grind.
Refer to ‘Setting the Grind Size’, page
142 and ‘Under Extraction’, page 20.
Coffee beans or pre-ground coffee If grinding fresh whole coffee beans,
are not fresh. use freshly roasted coffee beans with
a ‘Roasted On’ date and consume
between 5–20 days after that date.
If using pre-ground coffee, use within
a week of grinding.
The filter basket may Use the pin on the end of the provided
be blocked. cleaning tool to unblock the hole(s).
If the hole(s) remain blocked, dissolve
a cleaning tablet in hot water and
soak filter basket and portafilter in
solution for approx. 20 minutes.
Rinse thoroughly.
Single Wall filter baskets are being Ensure you use Dual Wall filter baskets
used with pre-ground coffee. with pre-ground coffee.
Water leaking. Auto purge feature. Immediately Ensure the drip tray is firmly pushed in
after the espresso, hot water and place and emptied whenever the Empty
steam functions, the machine will Me! indicator is displayed.
purge water into the drip tray. This
ensures the thermocoil is at the
optimal temperature.
Water tank is not fully inserted and Push water tank down completely to
locked into position. lock into place.
The silicone seal surrounding the Refer to ‘Using the Allen Key’,
shower screen needs to be replaced page 26.
to ensure the portafiler is properly
secured into the
group head.
29PROBLEM POSSIBLE CAUSES EASY SOLUTION
Machine is on but The safety thermal-cut out may Press the POWER button to switch the
ceases to operate. have activated due to the pump or machine off and unplug from the power
grinder overheating. outlet. Allow to cool for about
30–60 minutes.
If problem persists, call Sage Support.
No ground coffee No coffee beans in hopper. Filler hopper with fresh coffee beans.
coming from grinder.
Blocked grinder chamber or chute. Clean and clear grinder chamber
and chute. Refer to ‘Advanced Cleaning
for the Conical Burr Grinder’, page 24.
Water / moisture in grinder Clean and clear grinder chamber and
chamber and chute. chute. Refer to ‘Advanced Cleaning
for the Conical Burr Grinder’, page 24.
Ensure burrs are thoroughly dry before
re-assembling. It is possible to use a
hair dryer to blow air into the grinder
chamber.
Too much/too little Grind amount settings are incorrect Use the grind duration button to
ground coffee is for particular grind size. increase or decrease the grind
being delivered to amount. Refer to ‘Dosing’, page 12 and
the filter basket. ‘Extraction Guide’, page 18.
Too much/too little Grind amount and/or grind size Adjust the grind amount and/or grind
espresso is being settings and/or shot volumes size settings. Refer to ‘Setting the Grind
delivered to the cup. require adjustment. Size’, page 12, ‘Dosing’, page 14 and
‘Extraction Guide’, page 20.
Grinder is making Blockage or foreign object Remove hopper, check for debris or
a loud noise. in grinder. blockage. If necessary, clean and clear
grinder chamber and chute. Refer to
‘Cleaning the Conical Burr Grinder’,
page 24.
3031
Sage by Heston Blumenthal
®
®
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
www.sageappliances.co.uk
customerservice@sageappliances.co.uk
Register your product and get more What’s on your mind?
from your purchase Our constant aim is to improve the
Product registration takes only a few quality and features of our appliances.
minutes and ensures a record of your We welcome your comments and ideas
purchase. Registration also makes in assisting our ongoing development.
it easier to get support and advice Go to www.sageappliances.co.uk
on any questions or issues that you and click on ‘Support’.
might have in the future. If you wish,
we can also send you free recipes and
additional hints and tips on making
the best of your appliance.
Go to www.sageappliances.co.uk
and click on ‘Product Registration’. BONUS
Receive 3 free filters when you register your
product for a year of protection.*
For registration visit filter.sageappliances.co.uk
* Sage will deliver 1 free filter at each of the following intervals,
3 months, 6 months and 9 months after the date of purchase.
Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or photographed
in this document may vary slightly from the actual product.
Copyright BRG Appliances 2017.
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