The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com

 
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The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
The Dole Way
Our commitment to provide safe, high-quality fresh
produce that’s good for people, for nature, and for food.

Dole Corporate Responsibility & Sustainability Report 2020
The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
Contents   Our Approach   For People   For Nature   For Food

Letter from our CEO

                                               Dole is committed to being     Over a century ago, Dole was
                                                                                                                                This recent progress builds on a long
                                                                                                                                legacy of responsible behavior at Dole,
                                                                                                                                thanks to the know-how and commitment
                                                                                                                                                                               Without a doubt sustainability and respect
                                                                                                                                                                               for human rights are fundamental to Dole’s
                                                                                                                                                                               way of operating and are essential to the

                                               honest and transparent about   founded on the principle of
                                                                              “quality, quality, quality.”
                                                                                                                                of our local teams working together
                                                                                                                                globally, including the significant advances
                                                                                                                                                                               long-term growth of our business. This
                                                                                                                                                                               should always be top-of-mind and part

                                               our efforts and our impacts.
                                                                                                                                made over previous years in improving          of what we do every day, throughout
                                                                              This commitment is still just as true today.      labor and environmental standards within       our value chain, wherever we operate.
                                                                              Our dedication to quality drove the               the banana supply chain.
                                                                                                                                                                               Following the principles of our founder,
                                                                              company to control the process of growing         Dole believes that our scale and               James Dole, we have been leaders and
                                                                              and delivering products to consumers and          experience as a global leader in fresh         innovators in our industry and have taken
                                                                              helped build our strong reputation, making        produce means we can and must be an            seriously the many challenges facing our
                                                                              Dole a leading brand worldwide.                   important actor and agent for change           business and our world. As has always
                                                                              Today the quality concept is broader              by creating products and services that         been, our journey and dedication to being
                                                                              than the product itself. It also includes         society values, establishing primary jobs,     a responsible corporate steward of our
                                                                              sustainability, transparency, corporate           efficiently using resources and leveraging     communities will continue into our future
                                                                              responsibility and trust. All of this is at the   our research capabilities and partnerships     and Dole will continuously live up to our
                                                                              heart of our quality promise to consumers,        to find solutions to challenges affecting      promise to be a good neighbor in the areas
                                                                              retail and food service customers,                food safety and supply.                        in which we grow, and a good citizen in all
                                                                              suppliers, parents, governments,                                                                 places where we operate.
                                                                                                                                To support these ambitions Dole has
                                                                              NGOs and all other stakeholders.                  developed a new framework called The
                                                                              We strive for open dialogue — including           Dole Way and a new set of sustainability
                                                                              all critical voices — and are pledged to          goals that will add momentum across our
                                                                              continuously improving opportunities              operations, worldwide. Rooted in Dole’s
                                                                              for communities around the world.                 values and legacy of sustainable action,
                                                                              Stakeholders expect this of us. They              the new framework and goals are designed
                                                                                                                                to align with our internal business            Johan Linden
                                                                              want us to help find solutions and to
                                                                                                                                objectives and global frameworks such          President and Chief Executive Officer,
                                                                              make a measurable and meaningful
                                                                                                                                as the United Nations Sustainability           Dole Food Company
                                                                              difference for people and the planet.
                                                                                                                                Development Goals (UN SDGs). Together
                                                                              Dole is committed to being honest                 they make it clearer than ever what our
                                                                              and transparent about our efforts and             commitments are and where we plan to
                                                                              our impacts, so I am pleased to share             focus our efforts in the coming years —
                                                                              with you Dole’s Sustainability Report             for people, for nature, for food.
                                                                              that details both qualitatively and
                                                                              quantitatively our sustainability
                                                                              progress through the end of 2019.

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The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
Contents     Our Approach      For People     For Nature     For Food

About Dole
                                                                                                                         What’s inside
A worldwide
commitment to quality                                          Dole fresh produce by volume
                                                               sold globally in 2018
                                                                                                                         2019 revenue by produce                                  Contents
                                                                                                                                                                                  Our Approach                                                             4
                                                            Fresh pack vegetables
                                                            (whole vegetables)                                                      Fresh pack

                                                            6%
                                                                                                                                    vegetables
                                                                                                                                    (whole vegetables)                              For
Dole Food Company is one of
the world’s largest producers and                                                                                        Value added               7%                   Bananas
                                                                                                                                                                                    people
                                                                                                                         vegetables

                                                                                                                                                                                                                                                 10
marketers of high-quality fresh
fruit and vegetables. We’re an                                               GRAPHIC TO BE UPDATED
                                                                                                                                       20%

industry leader in many of the                                                                                                                                        42%
products we sell.
                                                                                                                                       9%
                                                                                                                                                                                    For
Our team of employees, growers, packers, processors,
shippers, and marketers is committed to consistently Value Added
                                                                                                                           Others
                                                                                                                                               15%                                  nature
providing safe, high-quality fresh fruit, vegetables  vegetables                                                                                          7%

                                                                                                                                                                                                                                                 16
                                                                                                     Diversified fruits
and food products. Dole’s dedication to quality is
a commitment solidly backed by: comprehensive               21%                                      12%                            Diversified
programs for food safety, scientific crop protection                                                                                fruits               Pineapples
                                                                            Others
programs, stringent quality control measures, decades
of farming expertise, state-of-the-art production and                       10%
transportation technologies, research and innovations
for continuous improvement and value-adding
                                                                                                                         180+                                                       For
products, a global focus on healthy produce
and dedication to the safety of our employees,                                                                           Dole products are sold in
                                                                                                                                                                                    food
communities and the environment.

Dole has three main business divisions globally:
Dole Tropical Fruits (based in Costa Rica), which
grows and distributes bananas, pineapples and
                                                                                                                         80
                                                                                                                         countries worldwide
                                                                                                                                                                                                                                                 28
other tropical fruits; Dole Diversified (based in Chile),
which focuses on grapes, apples and cherries; and
Dole Fresh Vegetables (based in California, USA),
which supplies fresh vegetables and packaged
salads within North America.                                                                                                                                                      About this report
                                                                                                                                                                                  This report summarizes key corporate responsibility and sustainability-
                                                                                                                                                                                  related impacts and initiatives of Dole Food Company between
                                                                                                                                                                                  2017–2019, reported as of December 31, 2019. Unless otherwise
                                                                                                                                                                                  stated, the information contained in this report pertains only to Dole’s
                                                                                                                                                                                  wholly owned operations and the company’s own employee workforce.
                                                                                                                                                                                  Topics addressed in this report were selected in reference to the Global
                                                                                                                                                                                  Reporting Initiative (GRI) framework.
2                                                                                                                                                                                              Dole Corporate Responsibility & Sustainability Report 2019   3
The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
Contents     Our Approach        For People   For Nature   For Food

Our sustainable legacy

Dole’s focus on improving lives                 Key moments in our journey to date
and respecting nature through
our work has its roots in the
early years of the company.                                                                              1988
                                                                                                                                              14001                            2001
                                                                                                                                                                                                                  2012
                                                                                                                                          ISO
                                                                                                         Adela Rodríguez School                                                The DALE Foundation
In the early part of the 20th century,                                                                   built in Honduras                                                     is created in Ecuador              First certification of
Dole’s evolution as a large-scale producer
and distributor of tropical fruits took the
                                                  1900                                                                                                                         Vicente Piedrahita
                                                                                                                                                                                                                  a Dole-owned farm by
                                                                                                                                                                                                                  Fairtrade USA
company into isolated locations with              First shipment of Standard                                                                    1998                           School built
limited infrastructure. Growing our               Fruit bananas from Honduras                                                                                                                                                                     2020
business in these areas presented both            to New Orleans                      1981                      1994                            Dole is the first
                                                                                                                                                agricultural producer                                                                             Dole unveils
a necessity and an opportunity to do                                                                            Dole and other partners                                                                                                           its refreshed social
                                                                                      First to                                                  in the world to be
much more than planting and picking fruit.
It meant that our presence could make a                        1927                   introduce
                                                                                      refrigerated
                                                                                                                open Recyplast, which
                                                                                                                turns bags and twine
                                                                                                                                                certified to the
                                                                                                                                                environmental
                                                                                                                                                                                                                                                  responsibility
                                                                                                                                                                                                                                                  and sustainability
big difference to local economies and that                     Mazapan School         containers                from banana farming                                                                                                               framework
                                                                                                                                                management
we could make an even bigger difference                        built in Honduras      for fruit                 into useful products            standard ISO 14001
by directly supporting employees’                                                     transportation
and communities’ health, education                                                    in 1981
and other needs.
Going beyond the normal expectations
became an integral part of Dole’s way of
doing business. And that continues to
define how we go about our work today.
                                                           1924                    1960                                                   1997                          2000                             2010                              2013
                                                           The Vicente             Introduction of the                                    After pioneering organic      Dole is the first agricultural   Dole’s container fleet            Dole introduce a label
                                                           d’Antoni Hospital is    cardboard box to                                       banana procurement in         company to have one of its       renewal program,                  that lets European
                                                           built in Honduras,      transport bananas,                                     1995, Dole planted the        divisions certified to social    initiated five years              consumers go online to
                                                           providing medical       reducing waste in                                      first organic bananas         accountability standard          earlier, allows for the           track the path of bananas
                                                           care to farm            the supply chain                                       in Honduras                   SA 8000                          13,000-unit fleet to

                                                                                                                                          1
                                                           workers and

                                                                                                                                                                        SA 8000
                                                                                                                                                                                                         achieve the milestone
                                                                                                                                                 ST
                                                           communities
                                                                                                                                                                                                         of only 2 tons of
                                                                                                                                                                                                         CO2e emitted from
                                                                                                                                                                                                         refrigerants per
                                                                                                            1991                                                                                         container, down from
                                                                                                                                                                                                         over 20 in 2004
                                                                                                            Dole launches the “Dole
                                                                                                            5 A Day” campaign to
                                                                                                            encourage kids and their
                                                                                                            families to eat nutritious
                                                                                                            fresh produce every day

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The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
Contents   Our Approach   For People     For Nature     For Food

Our new framework
                                                                                                                              Our 2030 goals
The Dole Way
                                       We’re committed to growing, processing      Dole’s new framework paves the way for                                                                This is the first time Dole has set                     In addition to our enterprise-level goals,
                                       and distributing our produce responsibly,   further improvements in areas where we                                                                enterprise-wide sustainability goals – an               each Dole business division is also working
For over 150 years, Dole has           and this is our promise – today and for     believe we can make the biggest positive   To complement our new                                      important milestone on our sustainability               to achieve its own set of goals, tailored
delivered nutritious, high-            every generation to come. Because           impacts. Developed in coordination with    framework, we’ve introduced                                journey as a company. The goals were                    to the specifics of the produce they grow,
quality produce around the             being a responsible business is second      Dole’s three main business divisions,      a new set of sustainability                                developed in workshops attended by                      pack or distribute and the needs of their
                                       nature to us.                               the framework is intended to be easily                                                                representatives from Dole’s three divisions             local communities.
world while preserving the                                                         understood yet thorough enough             goals designed to translate                                plus Dole Corporate, which means they
                                       We’re making it clearer than ever what
land from which it is grown,           our commitments are as a company
                                                                                   that there can be no doubt about           “The Dole Way” focus areas                                 reflect our combined ambitions and
                                                                                   where we’re making a stand.                                                                           commitment to making a positive impact.
as well as supporting and              – and where we plan to focus our                                                       into tangible action.
                                                                                                                                                                                         We’ll share updates on our progress in
enhancing global communities.          efforts into the future.
                                                                                                                                                                                         future Dole sustainability reports.

                                                                                                                                         For people                                                                       For food
                                                                                                                                         Social impact                                                                    Food safety                          Health and nutrition

                                                                                                                              Goal
                                                                                                                                         Devote at least $0.07 per box of       Donate 2,500 tons of fresh fruit          Implement blockchain                 Reach 750 million cumulative
                                                                                                                                         Dole-branded bananas and               and produce to underserved                product-tagging technology           impressions annually across all
                                                                                                                                         pineapples sold to fund local          communities by 2025                       and/or advanced traceability         of Dole’s health, nutrition and
                                                                                                                                         community impact projects for                                                    solutions in all Dole divisions      wellness education initiatives
                                                                                                                                         the next five years, resulting in a                                              by 2025                              by 2025

                                            For people
                                                                                                                                         cumulative social investment of
                                                                                                                                         $50 million by 2025
                                                                                                                                         Our “For people” goals expand on Dole’s                                          Dole is already participating in a major blockchain rollout in

                                                                                                                              Notes on
                                                                                                                              progress
                                                                                                                                         long-running social impact programs which include the work of                    the U.S. – in support of supply chain transparency and food safety.
                                                                                                                                         foundations in Ecuador, Peru, and Colombia with the participation of
                                                 We commit to:                                                                           our fruit suppliers.
                                                                                                                                                                                                                          To read more, turn to page 33.

                                             Improve the livelihoods                                                                     For an update, turn to pages 14-15.
                                             of individuals across our                                                                   These goals support UN                                                           This goal supports UN

                                                                                                                                UN
                                                                                                                              SDGs
                                              entire business – from                                                                     Sustainable Development                                                          Sustainable Development
                                                                                                                                         Goals 2 and 3.                                                                   Goals 3 and 9.
                                              farmers to customers

                                                                                                                                         For nature
                                                                                                                                         Water                                                           Farm-level GHG emissions       Shipping GHG emissions       Waste and recycling

                                                                                                                              Goal
                                                                                                                                         Achieve 100% optimized water practices in Dole                  Achieve net zero carbon        Reduce emissions from        Ensure that all Dole
                                                                                                                                         operated farms and packing facilities by 2025                   emissions from Dole-           shipping by 30% by 2030      tropical fruits packaging
                                                                                                                                                                                                         managed operations             (from 2015 levels)           materials are either

                          For nature                              For food                                                               Each of our divisions is defining what “water
                                                                                                                                                                                                         by 2030

                                                                                                                                                                                                         This goal reflects the scale   Building on recent large
                                                                                                                                                                                                                                                                     recyclable or compostable
                                                                                                                                                                                                                                                                     by 2025
                                                                                                                                                                                                                                                                     We’re testing several

                                                                                                                              Notes on
                                                                                                                              progress
                                                                                                                                         optimization” looks like in its operations and has              of Dole’s ambition to make     scale investments in our     options for compostable
                                We commit to:                      We commit to:                                                         set specific targets, including:                                a real difference on climate   fleet, we are committed      alternatives to conventional
                                                                                                                                         • Diversified: 100% of drip irrigation and 25%                 change. By 2025, we will       to making significant        consumer-level packaging
                             Protect the natural                      Provide retailers and                                                                                                              assess the feasibility of      reductions in emissions      for fruit products, as well
                                                                                                                                            less water in fruit processing annually.
                   environments in which we                             consumers with safe, healthy,                                    • Tropical Fruits: Implement water recycling systems
                                                                                                                                                                                                         potentially expanding this     from our shipping.           as options for returnable
                                                                                                                                                                                                         goal beyond the farm-level                                  containers.
               operate to reduce our impact                               nutritious and responsibly                                        in 100% of all Dole-owned banana and pineapple               to include Scope 1 and 2
                                                                                                                                                                                                                                        Learn more on our progress
                                                                                                                                                                                                                                        to date on page 25.          Learn more about our
                 and strengthen habitats                                     grown food                                                     packing facilities, and design and install fully-automated   emissions enterprise-wide.
                                                                                                                                            water irrigation systems in 50% of the areas under                                                                       waste and recycling
                                                                                                                                            irrigation (aim to reach 100% by 2030).                      Learn more on page 24.                                      efforts on page 26.
                                                                                                                                         • Fresh Vegetables: 75% drip irrigation
                                                                                                                                         For an update on water stewardship at Dole,
                                                                                                                                         turn to page 20.
                                                                                                                                         These goals support
                                                                                                                                UN
                                                                                                                              SDGs

                                                                                                                                         UN Sustainable
                                                                                                                                         Development
                                                                                                                                         Goals 6, 12, 13, and 17.
6                                                                                                                                                                                                                                                                                                   7
The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
Contents     Our Approach        For People      For Nature       For Food

Engaging with stakeholders

Dole engages with others across the business,
governmental and the nonprofit spheres
– to find solutions to pressing issues in
the food and agriculture industries.

 Multi-stakeholder initiatives                                                                                                        Sustainability partnerships

World Banana Forum                                                 Global Food Safety Initiative                                     WWF                                                              GIZ
Since 2009, the World Banana Forum has played a key role           Dole is a board-level participant and takes part in working       Dole, WWF and Germany’s largest retailer, EDEKA, worked          With GIZ, a Germany-government agency that specializes in
in helping the banana industry to maintain industry-wide           groups that set the standards issued by this global initiative,   together to bring sustainably certified WWF labeled bananas      sustainable development, Dole has completed a Public/Private
dialogue on key topics and challenges, including sustainability    which convenes key stakeholders in the food industry and          grown in Ecuador and Colombia to EDEKA stores. It was the        Partnership project for integrated sustainable management of a
issues. Dole is a founding member of the Forum and                 engages with governments in over 60 countries to drive            first time WWF has put its name on a conventionally grown        Dole-owned banana plantation in Costa Rica – a model that may
participates in its steering committee and in several              continuous improvement of food safety systems around              food product.                                                    be applied to additional sites in the future and which included
working groups.                                                    the world.                                                                                                                         efforts in biodiversity, renewable energy, environmental
                                                                                                                                                                                                      education, reforestation and climate quality.

IDH: The Sustainable Trade Initiative                              Center for Produce Safety
With support from several European governments, IDH                Dole is on the board of this industry-wide partnership, which
brings together companies, governments, nonprofits and             brings together leaders from business, government, scientific     Produce for Better Health Foundation                             Action for Healthy Kids
other stakeholders to find innovative green and socially           and academic communities to identify and advance the research     Dole is a board-level member of the Produce for Better           Through a strategic partnership with Action for Healthy Kids
responsible approaches to economic growth. Since 2014,             needed to continuously enhance food safety. Dole also takes       Health Foundation, a U.S.-based nonprofit that promotes          that began in 2019, Dole is delivering a new digital nutrition
Dole has been active in Sustainability Initiative Fruits           part in a research-related working group.                         increased daily consumption of fruits and vegetables.            toolkit that provides 140,000 parents and educators with
and Vegetables (SIFAV), which is coordinated by IDH.                                                                                                                                                  dozens of interactive resources to support healthy eating,
                                                                                                                                                                                                      reaching more than 22 million children in the United States.

                                                                                                                                     Musa Breeding Corporation
                                                                                                                                     Dole, in conjunction with other industry partners and the
                                                                                                                                     Honduran Research Foundation (FHIA), is working on the
                                                                                                                                     development of banana varieties that are resistant to Tropical
                                                                                                                                     Race 4 (TR4), a disease affecting banana crops in several
                                                                                                                                     production regions.

8                                                                                                                                                                                                                                                                       9
The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
Contents   Our Approach   For People   For Nature   For Food

For
People                                                         Dole is committed to continuously
                                                               improving the lives and livelihoods
                                                               of people and communities across
                                                               our entire company.

                                                               Dole employees around the world share
                                                               a common purpose – providing nutritious,
                                                               high-quality fresh fruit and vegetables to
                                                               help feed the world. Together, we take
                                                               pride in making that happen, every day.
                                                               Our main core values of Integrity, Loyalty,
                                                               Commitment and Respect are there to
                                                               guide every decision we make, and to
                                                               inspire everyone at Dole to constantly
                                                               go further in positively impacting people’s
                                                               lives through our work.
                                                               Everywhere Dole operates, we have policies
                                                               that respect human rights and the International
                                                               Labor Organization (ILO) conventions. And we
                                                               take steps not only to support our employees
                                                               with education, training and good working
                                                               conditions, but also to positively impact their
                                                               families and the wider communities, too.

10                                                                                                           11
The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
Contents   Our Approach   For People     For Nature       For Food

Supporting employees                                                                                                                 Good working
                                                                                                                                     conditions
                                       Training and career development                  Workplace equality                                                                           Fair employment practices
In many rural agricultural areas       Education and continuous training are            Non-discrimination in the workplace          Dole wants to be viewed as the                  Dole does not engage in or condone                Understanding
                                       cornerstones of Dole’s approach to talent        is a hallmark of Dole’s working practices,                                                   forced labor of any kind, and everyone
around the world, there is little      management. Dole has a longstanding              as required by the Dole Code of Conduct.
                                                                                                                                     employer of choice everywhere                   throughout the company’s workforce                employees’ living
economic development and               culture of helping employees to acquire          In the U.S., for example, Dole voluntarily   we operate around the world.                    is required to comply with all relevant           conditions
limited job opportunities. Dole’s      new skills and move up the ranks within          implements an affirmative action plan        So complying with applicable                    laws and regulations related to child labor.
                                       the company. Talent development is               to promote equal opportunities and                                                           Our Code of Conduct prohibits Dole
presence has the potential to          managed at the divisional and site level,        conducts an annual audit to assess           labor codes is often just the                   from doing business with any individual
                                                                                                                                                                                                                                       Dole is the first agricultural
                                                                                                                                                                                                                                       company in the world to apply
make a real difference in our          with each division offering programs             progress against the plan. The plan          beginning of what we do.                        or company who is engaged in child labor,
                                                                                                                                                                                                                                       the Oxford University-developed
employees’ lives. We see this          and opportunities that are relevant              calls for hiring that reflects the local                                                     slavery or human trafficking.
                                                                                                                                                                                                                                       Multi-Dimensional Poverty
                                       to its workforce.                                demographics in the communities around
as one of our most important                                                                                                         Health, safety and welfare                      In Latin America and South America                Index (MPI) to its own workers.
                                                                                        Dole’s facilities, and each facility sets
                                       At Dole’s salad processing plant in                                                           Dole is committed to providing a safe,          specifically, Dole’s management practices
social impacts – and aim to            Soledad, California, for example,
                                                                                        targets based on those demographics.
                                                                                                                                                                                     include checks to avoid child labor, and
                                                                                                                                                                                                                                       The MPI – which is the United
                                                                                                                                     healthy working environment to all                                                                Nation’s official poverty index –
cultivate good employee                employees are offered free English                                                            employees, whatever their role. Farms           there are clauses in suppliers’ contracts
                                                                                                                                                                                                                                       was originally created to analyze
relationships that will grow           and high school classes each weekday                                                          and facilities are regularly audited to check   requiring them not to engage in these
                                                                                                                                                                                                                                       poverty country-by-country, and
                                       afternoon, as well as skills training in areas                                                for worker welfare, such as ensuring that       practices. Where relevant, Dole also
and develop over many years            such as packaging machine operation,                Supporting female                         someone at the site is clearly responsible      provides training to ensure site managers
                                                                                                                                                                                                                                       the methodology has been
                                                                                                                                                                                                                                       pioneered by Costa Rica for use by
of service within the company.         forklift driving and supervisory skills.
                                                                                           workers in Costa Rica                     for workers’ health, safety and welfare and     understand these issues. In reality, forced
                                                                                                                                                                                                                                       companies.
                                                                                                                                     that workers have access to clean drinking      or child labor is not prevalent in our
                                                                                                                                     water and other basic amenities. In Dole’s      industry, in part because governments             We are interviewing every Dole
                                                                                           In Costa Rica, Dole continues                                                             in key fruit and vegetable producing              worker in Costa Rica. The objective
                                                                                                                                     Tropical Fruits Division, these checks are
                                                                                           to recruit female workers on                                                              countries have implemented stringent              is to better understand their
                                                                                                                                     managed under our own integrated

                                                  9.79
                                                                                           pineapple plantations, in an                                                              regulations and laws to prevent                   socio-economic conditions –
                                                                                                                                     management system, and many Dole
                                                                                           effort to make pineapple                                                                  these practices.                                  information that could help the
                                                                                                                                     and supplier sites around the world
                                                                                           cultivation more gender inclusive.                                                                                                          company to identify the most
                                                                                                                                     are audited against social standards
                                                                                           By actively recruiting female             and company requirements.                       Freedom of association                            vulnerable populations and prioritize
                                               As of 2018, Dole                            workers, Dole aims to support                                                                                                               efforts to improve their livelihoods.
                                                                                                                                     In Ecuador and Peru, the DALE Foundation,       Dole respects the International Labor
                                             employees globally had                        gender equity in an area of                                                                                                                 To that end, Dole plans to involve
                                                                                                                                     with the support of Dole and independent        Organization (ILO) conventions on
                                                                                           Costa Rican agriculture that has                                                                                                            various national stakeholders, from
                                             been with the company                                                                   growers, has a program to help growers          freedom of association. Dole employees
                                                                                                                                                                                                                                       government agencies to private
                                                                                           traditionally been dominated by                                                           are free to join labor unions and to
                                                for an average of                          all-male crews. Across our four
                                                                                                                                     enhance the health and safety programs                                                            organizations and social services
                                                                                                                                     at their sites. The foundation provides         participate in collective bargaining through
                                                   9.79 years.                             pineapple plantations in the country,                                                     representatives of their own choosing.
                                                                                                                                                                                                                                       agencies that might have programs
                                                                                                                                     infrastructure to two schools, runs courses                                                       in place to assist. The MPI program
                                                                                           90% of the harvest crews included                                                         More than 11,000 Dole employees around
                                                                                                                                     and workshops to improve health and                                                               might also be expanded to other
                                                                                           female members as of early 2019.                                                          the world were members of trade unions as
                                                                                                                                     safety for households, and helps the local                                                        Dole locations across Latin America
                                                                                                                                     community develop small businesses to           of the end of 2018. We have many ongoing
                                                                                                                                                                                                                                       in the future.
                                                                                                                                     forward livelihoods.                            agreements in place, and we maintain
                                                                                                                                                                                     positive relationships with the unions
                                                                                                                                                                                     and other labor organizations.
                                                                                                                                     Fair wages
                                                                                                                                     Dole’s employees always receive the
                                                                                                                                     legally required compensation and                                                              Union members by location
                                                                                                                                     benefits. Throughout Latin America, the                                                        Europe                                  345
                                                                                                                                     wages paid by Dole are on average 20%                                                          Latin America                       8,675
                                                                                                                                     above the legal minimum. Dole has also                                                         Chile                                   112
                                                                                                                                     been actively involved in living wage
                                                                                                                                                                                                                                    United States                       1,712
                                                                                                                                     initiatives in the produce industry,
                                                                                                                                                                                                                                    South Africa                             47
                                                                                                                                     as new methodologies emerge and the
                                                                                                                                     awareness grows around the issue.

12                                                                                                                                                                                                                                                                             13
The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
Contents      Our Approach        For People      For Nature     For Food

Community development                                                                                                                   DALE Foundation:
                                                                                                                                        Improving lives in Latin America
                                                In Costa Rica, three community centers                                                                                                                                             The DALE Foundation’s impact:
Health, education and
                                                have been built through a Fairtrade
                                                                                                                                        Nearly 20 years ago, Dole and
                                                                                                                                                                                                        GOAL                       • Over 1,604,900 health interventions

                                                                                                      7,700
                                                program established by Dole and its                                                                                                          By 2025, our goal is to expand          carried out since 2000
entrepreneurship are the                        employees. The centers offer academic                                                   a group of independent growers                      the role of the DALE Foundation        • 80,000 people directly benefit each
key focus areas for Dole’s                      training, occupational courses and health                                               in Ecuador set up a foundation                            throughout the Latin               year, across more than 100 communities
                                                fairs – open to everyone in the community.                                                                                                          American region.
community development efforts.                                                                     school kits were donated             with a clear purpose: find ways                                                            • In 2018, over 16,000 people took part in
                                                Dole gives back                                     to the children of Dole             to improve the lives of workers                                                              the foundation’s training program, which
In the U.S., Dole’s farms and facilities                                                                                                                                                                                             covered health prevention, environment
support community initiatives that have         At the corporate level, Dole’s sponsorships       employees in Latin America            and communities in and                          The foundation has established two
                                                                                                                                                                                                                                     protection, entrepreneurship, and more
                                                and philanthropic giving focus mainly                                                                                                   schools since its founding and supports
been nominated by employees or where                                                                in 2018, as part of an              around the companies’ farms                     others by providing infrastructure         • 2 schools in which approximately
there is a clear local need. In Salinas,        on health and exercise. For example,
                                                                                                       annual initiative.               and facilities.                                 improvements and health programs             800 students are educated each year
California, for example, employee-led           Dole has sponsored marathons, races
                                                and cycling events.                                                                                                                     for students.
teams take part in annual “Relay for Life”
                                                                                                                                        The DALE Foundation continues its work
events to benefit the American Cancer                                                                                                                                                   Another of the foundation’s key programs
                                                                                                                                        to fulfill that mission today in both Ecuador
Society. And at our salad processing plant                                                                                                                                              is called Training for Entrepreneurship.
                                                               GOALS                                                                    and Peru. In 2000, the foundation adapted
in Ohio, employees have taken part in an                                                                                                                                                The objective is to train people so that
                                                                                                                                        mobile medical units with the objective
annual ALS fundraising walk to discover             Devote at least $0.07 per box of                                                                                                    they can establish a small business and
                                                                                                                                        of bringing health to the farthest places
treatments and a cure for Amyotrophic                 Dole-branded bananas and                                                                                                          thus improve family income and at the
                                                                                                                                        where our workers live. They also
Lateral Sclerosis. Dole was an official local        pineapples sold to fund local                                                                                                      same time improve their quality of life.
                                                                                                                                        have been used to offer emergency
sponsor of the event in 2017 and 2018.             community impact projects for the                                                                                                    The foundation also offers workshops
                                                                                                                                        medical interventions in the wake of
                                                     next five years, resulting in a                                                                                                    and talks on topics that are relevant
Dole’s Fresh Vegetables Division makes                                                                                                  events such as floods. As of 2019, there
                                                    cumulative social investment of                                                                                                     to communities.
annual donations to the United Way                                                                                                      are a total of 18 medical facilities in
                                                         $50 million by 2025.                                                           operation, five of which are mobile.
and provides a payroll deduction option
for employee donations. The business                 Donate 2,500 tons of fresh fruit                                                   This service benefits not only agricultural
also supports the Boys and Girls Club by              and produce to underserved                                                        workers and their families, but also
sponsoring an annual fundraising event.                  communities by 2025.                                                           others in the community who need
                                                                                                                                        medical assistance.

     New community centers by and for Dole pineapple workers
                                                In 2017, Dole and Fairtrade USA
                                                inaugurated two new community
                                                                                              are earned with every purchase. After
                                                                                              four years, the workers chose to invest
                                                                                                                                                    $36M
                                                centers at Dole’s Muelle and Bosque           these funds into community centers.
                                                                                                                                               The DALE Foundation has
                                                pineapple farms in Costa Rica.                The farmworkers identified a critical             invested over $36 million
                                                The community centers were made
                                                                                              need and invested in a project that              to date, mainly in education,
                                                                                              will serve the community for                        medical and community
                                                possible by Fairtrade purchases at
                                                                                              decades to come.
                                                Whole Foods Market stores, which                                                                  development programs,
                                                drive additional money to pineapple           To date, more than 8,400 people
                                                                                                                                                       since 2005.
                                                farmworkers to invest in projects             have benefited from activities held
                                                of their choosing.                            at the community centers, including
                                                                                              health campaigns and fairs as well as
                                                To earn Fairtrade certification, farms must
                                                                                              educational and technical programs
                                                adhere to rigorous social, environmental
                                                                                              impacting our workers, families and
                                                and economic standards. Once certified as
                                                                                              local communities.
                                                Fairtrade, Community Development Funds

14                                                                                                                                                                                                                                                                         15
The Dole Way Our commitment to provide safe, high-quality fresh produce that's good for people, for nature, and for food - Dole.com
Contents   Our Approach   For People   For Nature   For Food

                                                               For decades, Dole has been
                                                               innovating to push the boundaries
                                                               of sustainable agriculture –
                                                               to find more efficient and more
                                                               environmentally sustainable
                                                               ways to grow fruits and vegetables
                                                               to help feed the world.

                                                               Today, Dole’s researchers and growers
                                                               are working harder than ever to scale

For
                                                               up past innovations and implement techniques,
                                                               varieties and practices that can increase yields,
                                                               improve soil health and/or optimize the use
                                                               of water, energy, conventional fertilizers and
                                                               crop protection products.
                                                               In nature, everything is connected.
                                                               So, often a single agricultural idea turns

Nature
                                                               out to have multiple environmental and
                                                               commercial benefits.

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Contents   Our Approach   For People     For Nature      For Food

Agricultural innovation                                                                                                               Finding solutions to
                                                                                                                                      pests and diseases
                                       The main objective: continuous                 In the U.S., Dole researchers are
                                       agricultural science and technology            experimenting with ways to increase
Continuous improvement is an           innovations that can help our growers          plant density for vegetable crops such          Much of Dole’s agricultural
integral part of The Dole Way.         to increase yields and produce fruits and      as cauliflower, lettuce, celery and             research has focused on ways
Dole’s Tropical Fruits Division,       vegetables more efficiently, which are         romaine with the goal of reducing total         to address pests and crop
                                       often better for the planet and for society    acres farmed along with the amount
based in Costa Rica, has had           – not least because it can mean using          of water, fertilizer and crop protection        diseases – to keep them under
an active research and                 less water, energy and land to produce         that’s needed per acre. The amount              control, which can help to
                                       nutritious food to help feed the world’s       of tractor work required at the end
innovation department for                                                                                                             reduce potential food loss.
                                       growing population.                            of each season is also being reduced,
almost 60 years – a rarity in the                                                     leading to a smaller carbon footprint.
                                       Sometimes the innovation takes the form                                                        For decades, Dole has been refining the
industry as a whole. Dole also         of new varieties of produce. In Chile, for     Dole researchers in the U.S. and Costa          techniques growers use to protect tropical
has research teams in Chile,           example, there have been new varieties         Rica are also experimenting with the            fruit crops from diseases such as black
                                       of grapes (Autumn Crisp and Sweet              use of GPS on field prep tractors for           sigatoka and pests including nematodes
focusing on innovation in
                                       Globe), cherries (Regina) and blueberries      vegetables and pineapple crops to increase      and weevils, as part of an integrated pest
deciduous fruits, and in the           (Top Shelf), all with higher yields, sweeter   tillage efficiencies – for a more precise and   management system.
U.S., supporting Dole’s Fresh          taste and firmer fruit that lasts longer.      efficient use of heavy farm equipment
                                                                                                                                      More recently, Dole and its partners have
                                                                                      resulting in better care of the soil and
Vegetables business.                                                                                                                  been working to address the potential
                                                                                      decreased fuel consumption.
                                                                                                                                      spread of Fusarium Wilt Tropical Race 4,
                                                                                                                                      or TR4, a soil-borne disease that has
                                                                                                                                      affected banana crops on several
                                                                                                                                      continents in recent years.
     Organic or conventional produce?
     We think the best answer is a better version of both                                                                             Taking action to prevent
                                                                                                                                      the spread of TR4
                                                                                      At Dole, we are committed to                    Since TR4 started moving west from Asia
                                                                                      continuously improving both our                 in 2012, Dole and the industry began to
                                                                                      conventional and organic farming                develop a variety of measures aimed at
                                                                                      techniques to make them more                    containing the disease. Following the
                                                                                      sustainable.                                    discovery of TR4 in northern Colombia in
                                                                                                                                      2019, we have reinforced the protocols in     Developing a TR4-resistant
                                                                                      In our tropical fruits business, for            order to prevent it from spreading further.   banana variety
                                                                                      example, we work under the principles
                                                                                      of Integrated Pest Management,                  For example, we have restricted access to     Dole is actively engaged in the effort to
                                                                                      reducing the need for crop protection           our farms and have issued strict guidelines   ensure long-term sustainability of banana
                                                                                      products. We look for ways to apply             and procedures for any travel by Dole         supply, despite the threat of TR4.
                                                                                      or adapt organic farming techniques             personnel to countries and locations          Since 2016, Dole has been part of a
                                                                                      to conventional crops, to improve               where TR4 is known to be present.             consortium that is working, with the
                                                                                      our agricultural practices, and to              Meanwhile, each Dole banana farm has          Honduran Research Foundation (FHIA),
                                                                                      apply insights gained in conventional           been updating and, where necessary,           on the development of banana varieties
                                                                                      farming to help organic operations              strengthening its site-specific TR4           that are resistant to TR4. Breeding a
                                                                                      scale to meet increasing demand.                prevention plans and activities. The plans    new kind of banana is painstaking work,
                                                                                                                                      are risk-based and rooted in the layout       and few organizations have as much
                                                                                                                                      and location of the farm.                     experience in this area as FHIA. The
                                                                                                                                                                                    research team is making good progress,
                                                                                                                                      Dole also continues to share best practices   having made more than 10 million hand
                                                                                                                                      with independent growers and to engage        pollinations and thus bringing a new
                                                                                                                                      with governments, multi-stakeholder           variety ever closer to becoming a reality.
                                                                                                                                      initiatives and industry partners – to
                                                                                                                                      ensure that our actions are coordinated
                                                                                                                                      with the wider response, both in Latin
                                                                                                                                      America and globally.
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Contents     Our Approach      For People     For Nature      For Food

Water stewardship                                                                                                                          Soil conservation

                                            Under drip irrigation, plants are fed exactly                                                                                                   Pineapple growing practices
Finding ways to reduce water
                                            the amount of water and fertilizer they
                                                                                                                                           Soil is the most important asset                 In 2008, Dole began implementing and           Soil health techniques
                                                                                                     25%
                                            need for optimal growth. By early 2019,                                                                                                         requiring growers to make a fundamental
use on farms and at packing                 the rollout was about 90% complete.                                                            on any farm, and good soil                       change in pineapple production in Costa        on banana plantations
and processing facilities                   In South Africa, over 75% of Dole’s grape                                                      conservation practices are a key                 Rica. Instead of spraying the plants with
is a challenge Dole has been                farms use either drip or micro irrigation.                                                     part of sustainable agriculture.                 herbicide and burning them after a harvest
                                            Data from a variety of sources, including              less water is needed                                                                     (which had been the common industry
working on for many years                   probes positioned at six depths in the soil,             when modern drip                                                                       practice for many years), farms began
                                                                                                                                           In many locations, Dole has been farming
– with steady progress                      are continually monitored in order to                  irrigation techniques                   the same land for decades. Looking after         shredding the plants, incorporating the
that continues today.                       schedule irrigation at times and in amounts                                                    the soil is part of the job, because healthier   organic matter into the soil and using
                                            that will be best for the plants. Water for
                                                                                                        are applied.                                                                        micro-organisms to help break down this
                                                                                                                                           soil can mean healthier crops with better
                                            these farms comes from the Orange                                                              quality, size, color, taste and shelf life.      green matter faster, adding nutrients
Water recycling systems                     River, a sustainable water source that to                                                      Sound soil conservation and management           to the soil.
A good example is water recycling.          date has not been affected by droughts                                                         practices have allowed Dole farms to             Over time, Dole and its growers began
A banana packing plant with a water         that have occurred elsewhere in South                                                          consistently produce high yields, healthier      to see significant improvements in soil
reuse system uses up to 80% less water      Africa. In 2018, the farms used                 In our Tropical Fruits Division, research      plants, and maintain good soil while             health. Organic matter in the soil increased   The application of beneficial
than a facility without one installed. In   approximately 11,500 cubic meters of            and innovation professionals design            minimizing environmental impact. Good            by about 25%, while the need for               micro-organisms at Dole banana
Dole’s Tropical Fruits Division, which      source water, substantially less than the       systems to optimize water use, both            soil practices mean less erosion, which is       synthetic fertilizers decreased.               plantations in Latin America is
grows and distributes bananas, pineapples   15,000 cubic meters permitted by the            at company-owned farms and those of            good for the surrounding environment.                                                           showing promising signs that
and other tropical fruits, 78% of packing   relevant authority – and a testament to         independent growers. Field research                                                                                                            increased soil health can increase
plants utilize water reuse systems.         the ongoing water management efforts            helps to determine the exact water                                                              Crop rotation at vegetable farms
                                                                                                                                                                                                                                           yields and reduce the need for
                                            in place at these farms.                        requirements for each banana plant as                                                           Vegetable farms operated by Dole use           synthetic fertilizers.
                                                                                                                                                                                            both crop and land rotation to maintain
Irrigation design and techniques            In areas of our Fresh Vegetables Division
                                                                                            well as the optimal calibration of soil
                                                                                                                                                                                                                                           At our farm in La Gomera in
                                                                                            moisture probes, allowing growers to                                                            soil health and support optimal yields.
Dole’s Diversified Division has been        where drip irrigation would provide                                                                                                             Dole’s researchers continually experiment      Guatemala, Dole has successfully
                                                                                            establish irrigation programs that are
working to change over all of its           optimum quality or yields, 60% of the                                                                                                           with new rotation practices to discover        introduced a practice of using
                                                                                            the best for the crop while saving water.
agricultural sites (both those owned by     acreage operated by Dole had been                                                                                                               which provide the best organic matter and      micro-organisms to break down
                                                                                            In banana farming, the water savings
Dole and those of independent growers)      converted to drip irrigation by 2018,                                                                                                           are best suited to suppress diseases that      crop residue – the leaves and parts
                                                                                            from the use of these modern techniques
to drip irrigation, which uses 25% less     with a goal of achieving 75% by 2025.                                                                                                           may be present in the growing area.            of banana plants that stay behind in
                                                                                            is estimated to be at least 25%.
water compared to older methods.                                                                                                                                                                                                           the field after harvest – improving
                                                                                            In Hawaii, all Dole-owned farms use                                                                                                            plants’ root systems and increasing
                                                                                            water-efficient drip irrigation. A real-time                                                                                                   absorption of nutrients, for increased
                                                                                            soil moisture monitoring system helps                                                                                                          yields. Since the original trial in 2017,
                                                                                            growers to determine when and how                                                                                                              the technique is being tested at
                                                                                            much to irrigate. Pineapples are planted                                                                                                       banana farms across the region
                                                                                            under a mulch film, which reduces                                                                                                              to see if those farms can achieve
                                                                                            evaporation, meaning less water is needed,                                                                                                     similar results.
                                                                                            and all water used for Dole’s Hawaiian
                                                                                            pineapple crops is recycled or re-used                                                                                                         At a Dole organic banana plantation
                                                                                            surface water rather than groundwater.                                                                                                         in Manabí, Ecuador, growers and
                                                                                                                                                                                                                                           researchers have been experimenting
                                                                                                                                                                                                                                           with the reintroduction of biological
                                                                                                                                                                                                                                           activity in compost as a way to
                                                                                                             GOAL                                                                                                                          naturally improve soil health.
                                                                                                 Achieve 100% optimized water
                                                                                                practices in Dole-managed farms
                                                                                                 and packing facilities by 2025.

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Contents     Our Approach       For People     For Nature     For Food

Responsible crop protection                                                                                                            Protecting nature

                                                                                           A targeted herbicide application system
                                                                                           developed in partnership with a local
                                                                                           university in Costa Rica has reduced the    In some locations, Dole’s                      Protecting biodiversity in Costa Rica
                                                                                           use of herbicides on some Dole tropical     agricultural operations are                                                                 lands around the plantation. This
                                                                                           fruit farms by up to 60% compared to        near or adjacent to forests,                                                                first-of-its-kind study documented
                                                                                           a 2007 baseline.
                                                                                                                                       watersheds or other natural                                                                 the presence of at least 13 species of
                                                                                           Advances in planting density, crop yields                                                                                               amphibians and reptiles, eight species
                                                                                           and crop rotation practices can all have
                                                                                                                                       environments.                                                                               of mammals plus a variety of beetles
                                                                                           a positive impact on the amount of                                                                                                      and aquatic micro-invertebrates.
                                                                                                                                       Good agricultural practices, implemented
                                                                                           crop protection products that are
                                                                                                                                       in line with applicable laws and best                                                       Researchers also found that forest
                                                                                           needed overall.
                                                                                                                                       practices, help to prevent negative                                                         land within the Estrella Valley
                                                                                                                                       impacts to these habitats.                                                                  plantation boundaries make the site
                                                                                           Safe use of crop                                                                                                                        effectively carbon neutral. In Costa
                                                                                           protection products                         For example, careful soil preparation                                                       Rica, almost one-third of the land
                                                                                                                                       techniques are not only good for the farm                                                   Dole owns is covered by forests
                                                                                           Users of crop protection products receive                                                  At Valle La Estrella in Costa Rica, Dole,
                                                                                                                                       itself, but can also help to prevent erosion                                                or other natural ecosystems.
                                                                                           training on the safe use and handling                                                      GIZ (a German government agency)
                                                                                                                                       that could impact aquatic life in nearby
                                                                                           of agrichemicals and undergo medical                                                       and local NGOs have completed the            The Green Star study provides a
                                                                                                                                       rivers and streams. In many locations,
                                                                                           examination and cholinesterase                                                             “Green Star” three-year study into           baseline for additional monitoring and
                                                                                                                                       Dole maintains forests or other natural
                                                                                           monitoring (if applicable). At each farm,                                                  the biodiversity in Estrella Valley,         could offer a model for similar studies
                                                                                                                                       buffer zones between the crops and
                                                                                           management system practices thoroughly                                                     where a Dole-owned banana                    at agricultural sites in the region and
                                                                                                                                       surrounding ecosystems.
                                                                                           define the safety precautions that must                                                    plantation sits adjacent to the Hitoy        beyond. By raising awareness both
                                                                                           be followed when crop protection                                                           Cerere Biological Reserve.                   locally and internationally of the
                                                                                           products are applied, and audits are                                                                                                    biodiversity found in these areas,
                                                                                                                                                                                      Community volunteers were given
                                                                                           regularly performed to check that the                                                                                                   the study will help to ensure these
                                                                                                                                                                                      training and sent into the field for three
                                                                                           procedures are being followed.                                                                                                          habitats are valued and well cared
                                                                                                                                                                                      consecutive years to catalog animal
                                                                                                                                                                                      biodiversity on non-agricultural             for into the future.
                                             For example, to help eradicate European
                                             grapevine moth populations at farms in
Dole’s company-wide policy                   Chile, Dole growers have introduced
is to use crop protection                    pheromones designed to prevent male
products only when and where                 moths from being able to find mates                                                                 Dole maintains over

                                                                                                                                             3,000
                                             and procreate.
necessary, and always with the
                                             Research innovations have helped to
proper care and in accordance                further optimize the use of crop protection
with applicable laws.                        products. On Dole tropical fruit
                                             plantations, for example, switching to                                                         hectares (over 7,000 acres)
Whenever possible, Dole growers              more precise application methods has                                                              of forest on its banana
make use of natural approaches for           helped to cut the use of post-harvest                                                              and pineapple farms.
controlling pests and plant diseases,        fungicides by about 80% compared to
including biological controls (such as       a 2000 baseline.
beneficial predatory wasps that attack
certain harmful insect pests) and
bioantagonists (micro-organisms
that infect specific pests).

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Contents      Our Approach       For People     For Nature      For Food

Minimizing our carbon footprint
                                              For example, one of our salad plants        At Dole-owned farms in Hawaii, for             Reducing CO2 during shipping
                                              is installing wind turbines that, when      example, over a third of crops are irrigated
Dole recognizes that climate                  operational, are expected to generate       using a zero-electricity gravity-charged
                                                                                                                                         Research suggests that transportation is
                                                                                                                                         the biggest source of CO2 emissions in
change is real and that the                   5.4MW of low-carbon energy – 68%            system, and at Dole’s fresh fruit packing      Dole’s farm-to-retailer value chain, in some
food and agriculture industries               of the facility’s energy needs. At Dole     plant in Wahiawa, photovoltaic panels          cases comprising up to about two-thirds of
                                              production facilities in California,        provide 33% of electricity. A new system
have a role to play in mitigating             North Carolina and Ohio, more than          that converts waste biomass to electricity
                                                                                                                                         the carbon footprint. Specialized shipping
                                                                                                                                         and distribution companies carry out much
its effects.                                  4,500 light bulbs have been changed         is expected to be ready for use in 2020,       of this work, but Dole has its own fleet of
                                              to energy-saving LEDs.                      further reducing Dole’s climate footprint      15 ships and about 15,000 refrigerated
In Dole’s agricultural and office-based                                                   in Hawaii.                                     containers, delivering fresh tropical fruit
operations, we’ve taken many steps to         Clean energy on Dole’s farms                In Costa Rica, Dole has partnered with         from Latin America to North America and
improve efficiency and save energy.           At the farm level, Dole continues to take                                                  Europe. That gives us an opportunity to
                                                                                          a local solar provider to install over 2,500
                                              many steps to reduce the carbon footprint   solar panels at four banana packing plants     make changes that can make a significant
                                              of agricultural operations, such as         and the farm office – to supply over 90%       and positive impact.
                                              replacing older farm equipment with         of the electricity needs at these sites.       Dole continually renews its fleet with         The International Maritime Organization
                                              newer, more efficient equipment and
                                                                                                                                         more efficient vessels. In 2017, we brought    has set a limit for sulphur in fuel oil used
                                              adopting methods that require fewer
                                                                                                                                         three new ships into the fleet, reducing       on board ships (for ships operating outside    Tech-led delivery
                                              fertilizer and crop protection products –                    GOAL
                                              which ultimately means fewer emissions.
                                                                                                                                         carbon emissions on our Pacific Coast
                                                                                                                                         distribution route by about 30% on a per
                                                                                                                                                                                        of designated emission control areas)
                                                                                                                                                                                        effective from January 1, 2020. Dole fully
                                                                                                                                                                                                                                       efficiencies in Chile
                                                                                            Achieve net zero carbon emissions at
                                                                                             the farm-level from Dole-managed            unit basis and reducing total emissions        embraces and supports this new standard,
                                                                                                                                                                                                                                       Dole’s business in Chile has
                                                                                                     operations by 2030.                 from distribution of Central and South         which should have major health and
                                                                                                                                                                                                                                       introduced software that’s helping
                                                                                                    See page 7 for details.              American-grown tropical fruits in the          environmental benefits. To comply with
                                                                                                                                                                                                                                       to increase efficiency in the local
                                                                                                                                         U.S. by about 10%.                             the new standard, Dole is installing
                                                                                                                                                                                                                                       distribution of vegetables.
                                                                                                                                                                                        scrubber systems on five of the vessels
                                                                                                                                         We have also been replacing the
                                                                                                                                                                                        it uses to transport tropical fruit.           The Quadminds software uses an
                                                                                                                                         containers we use to transport tropical
                                                                                                                                                                                                                                       algorithm to select the best routes
                                                                                                                                         fruits to the U.S., with about 500 newer
                                                                                                                                                                                        Moving fruit with electric trucks              – which means food can arrive
                                                                                                                                         and more efficient units rotated into the
                                                                                                                                                                                                                                       fresher and with fewer emissions
                                                                                                                                         fleet each year. In 2004, the container        At the Port of San Diego in California,
                                                                                                                                                                                                                                       from deliveries. It’s estimated that
                                                                                                                                         fleet had 24.3 tons of CO2-equivalent          Dole has introduced zero-emission electric
                                                                                                                                                                                                                                       at least two fewer vehicles are now
                                                                                                                                         emissions per unit per year, and by 2018       trucks as part of a demonstration project
                                                                                                                                                                                                                                       needed to cover the same number
                                                                                                                                         that number was reduced to 2.6 tons            that will help the San Diego Port Tenants
                                                                                                                                                                                                                                       of Dole deliveries, with up to 8%
                                                                                                                                         – with a total reduction of 244,000 metric     Association fulfill its plan to reduce
                                                                                                                                                                                                                                       less carbon emissions as a result.
                                                                                                                                         tons, compared to 2004 performance,            greenhouse gas emissions by 10% by
                                                                                                                                         which is roughly equal to removing             2020 and 25% by 2035. The electric
                                                                                                                                         53,000 average-sized passenger cars            trucks replaced diesel-fueled trucks used
                                                                                                                                         from the roads in a given year.                in the loading and unloading of bananas
                                                                                                                                                                                        and pineapples, saving an estimated
                                                                                                                                                                                        40.76 metric tons of GHGs annually and
                                                                                                                                                          GOAL                          helping the port to achieve a projected
                                                                                                                                                                                        total reduction of 944 metric tons.
                                                                                                                                             Reduce emissions from shipping
                                                                                                                                            by 30% by 2030 (from 2015 levels).

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Contents      Our Approach       For People     For Nature       For Food

Waste reduction                                                                                                                                Our standards
and recycling                                                                                                                                  and certifications
                                                                                               Dole salad processing facilities in North                                                       Sustainability certifications                    Sustainability in
                                                          The U.S. Embassy
                                                                                               Carolina and Ohio have introduced reuse
                                                                                                                                               Dole’s senior leadership sets                   Third-party certifications and audits, along     Dole’s supply chain
                                                                                               and recycling of cardboard cartons and                                                          with stringent Dole-implemented standards
                                                    in Costa Rica presented its                bins. Fiber bins used for transporting          the company’s approach to                                                                        In addition to Dole’s own farms,
                                                                                                                                                                                               developed over many years, help our              the company sources fresh fruit and
                                                      first-ever Environmental                 bulk vegetables are reused three times,         corporate responsibility and                    customers and other stakeholders to know         vegetables from independent growers
                                                      Sustainability Award to                  on average. The North Carolina salad                                                            that the fruit and vegetables we sell have
                                                                                               facility recycled nearly three million          sustainability in broad terms,                                                                   around the world. Many of our supplier
                                                         Recyplast in 2019,                    pounds of cardboard in 2018.                    and the Dole Code of Conduct
                                                                                                                                                                                               been produced in accordance with the             relationships stretch back over many
                                                                                                                                                                                               highest environmental and labor standards.       years of knowledge sharing and mutual
                                                         in recognition of the                                                                 establishes core values and                     Additionally, many large retailers have their    growth. Growers are required to comply
                                                             organization’s                    Less waste during vegetable                                                                     own detailed requirements for the fresh
                                                                                                                                               expectations that apply to all                                                                   with the Dole Code of Conduct and
                                                           pioneering work.                    processing                                                                                      produce sold in their stores – and require       Supplier Manual and conduct regular
                                                                                               Dole’s vegetable processing plants in
                                                                                                                                               Dole employees everywhere                       regular audits to confirm compliance             audits to help to ensure that good
                                                                                               the U.S. have launched several initiatives      in the world.                                   with those requirements.                         agricultural and social practices are
                                                                                               aimed at reducing waste, including sending                                                                                                       followed. In many cases, Dole customers
                                                                                               all vegetable matter culled during salad        Each division, operation and employee                                                            require their own audits, and the same
                                                                                                                                                                                                  ISO 14001 and SA 8000
                                                                                               preparation for composting rather than to       is responsible for managing their work                                                           certifications that are required of Dole
                                                                                                                                                                                                  Dole was the first agricultural company to
                                                                                               landfills. The installation of new, precision   in ways that live up to those standards.           achieve these international environmental     operations are also required of the
                                                                                               equipment, combined with process                Dole businesses develop and maintain               and social certifications, which along with   independent grower.
                                                                                               improvements, are helping to reduce             management practices in line with a deep           Dole’s own standards formed the basis
                                                                                               food waste during processing – and              understanding of the agricultural, scientific      for development of the Dole integrated
                                                                                               there are plans for additional installations    and social aspects of the work in that part        management system that is used by the
                                                                                                                                               of our company – as well as the expectations       company’s tropical fruits business.
                                                                                               that could further reduce food waste.
                                                                                                                                               of the division’s key stakeholders,
                                                                                               Over one million pounds of raw vegetable                                                           Global GAP and GFSI
                                                                                                                                               wherever they may be in the world.                 Many major retailers require Global Good
                                                                                               material had been saved at Dole’s North
                                                                                               Carolina salad processing facility by                                                              Agricultural Practice certification and/or
                                              Recyplast, a joint venture recycling             the middle of 2019, thanks to yield
                                                                                                                                               The Dole Code of Conduct                           certifications against one of the programs
                                                                                                                                                                                                  recognized by the Global Food Safety
                                              company established in Costa Rica by             improvements.                                   Dole requires all employees, long-term             Initiative. In 2018, all products shipped
On farms and in processing                    Dole, Del Monte and the Montecristo                                                              contractors and key suppliers to affirm            by Dole Fresh Vegetables were grown
plants, Dole’s “reduce, reuse                 Group, celebrated its 25th anniversary in        Consumer packaging innovations                  their commitment to uphold the principles          on GFSI-compliant farms, for example.
                                              2018. Recyplast was created to recycle                                                           defined in the Dole Code of Conduct, and
and recycle” approach                                                                          Dole supports the recent push within            to regularly reaffirm that commitment.             Certified organic
                                              banana bags and twine from farms into
continues to foster initiatives               plastic corner boards used to maintain
                                                                                               the banana industry to replace plastic          The Code includes key policies and                 Dole is the world’s largest shipper
                                                                                               consumer bags with bands of tape                                                                   of certified-organic bananas and
aimed at creating less waste.                 pallets during transport. Over the years,
                                                                                               to reduce the overall use of plastic.
                                                                                                                                               expectations on a wide range of topics,
                                                                                                                                                                                                  pineapples and has a growing footprint
                                              Recyplast has expanded to receive plastic                                                        from ethics and legal requirements to our
                                                                                               But we believe it is also possible to go                                                           as a distributor of organic vegetables
                                              from other agricultural operations such                                                          commitment to support local communities
Plastic recycling and reuse                   as pineapples and melons. In addition to
                                                                                               further. We’re testing several options          and our policies on workplace behavior,
                                                                                                                                                                                                  and packaged salads, too. In 2018, Dole
                                                                                                                                                                                                  shipped 270,000 metric tons of organic
On Dole’s banana plantations, plastic field                                                    for compostable alternatives to                 community impacts and the responsible use
                                              agricultural plastics, the facility now relies                                                                                                      bananas and pineapples globally.
bags and sheaths used to protect banana                                                        conventional consumer-level packaging           of crop protection products. Stakeholders
                                              on post-consumer plastic waste, including
stems from insects and damage during                                                           for these products, as well as options          are encouraged to report any concerns via          Fairtrade
                                              materials sourced from small, woman-
growing are reused or recycled. Plastic                                                        for returnable containers.                      Dole’s internet or telephone hotline (via          Dole distributes Fairtrade-certified
                                              owned organizations in Costa Rica.
twine used in the growing process is                                                                                                           contact details found within the Code of           bananas from the Dominican Republic,
                                              Dole’s Diversified Division is                                                                                                                      Ecuador, Colombia, Costa Rica and Peru
also recycled.                                                                                                                                 Conduct itself).                                   and Fairtrade-certified pineapples from
                                              experimenting with more sustainable                               GOAL                                                                              Costa Rica to markets in Europe and the
                                              alternatives to the use of conventional
                                                                                                   Ensure that all Dole tropical fruits                                                           United States.
                                              plastic that fruit is packed in to prevent
                                                                                                     packaging materials are either
                                              ripening during transport. Two new                                                                                                                  Rainforest Alliance
                                                                                                  recyclable or compostable by 2025.
                                              fruit-bag technologies are being assessed                                                                                                           A majority of Dole banana and pineapple
                                              to determine their suitability as a large-                                                                                                          operations have been certified by the
                                              scale substitute for conventional materials.                                                                                                        Rainforest Alliance, signaling that the
                                                                                                                                                                                                  fruit is grown on farms that meet
                                                                                                                                                                                                  stringent sustainable agriculture criteria.

26                                                                                                                                                                                                                                                                                         27
Contents   Our Approach   For People   For Nature   For Food

                                                               As one of the world’s leading food
                                                               companies, Dole stands for quality
                                                               fresh produce – and to us, that
                                                               means safe, nutritious fruits and
                                                               vegetables that taste as good
                                                               as they look.

                                                               Everyone who works at Dole is passionate
                                                               about providing safe, high-quality fruit
                                                               and vegetables that help feed the world.

For
                                                               And we’re all united by a shared desire
                                                               to make sure it’s the freshest, safest and
                                                               most nutritious produce on the market.
                                                               Our ultimate goal as a company is to support
                                                               healthy living through nutritious food. We’re
                                                               constantly innovating to bring consumers
                                                               tastier, simpler products and to find creative,

Food
                                                               scientifically backed ways to promote nutrition
                                                               – especially among kids.
                                                               And we’re working tirelessly with our
                                                               partners and other stakeholders around
                                                               the world to increase the availability of
                                                               fresh, delicious produce.

28                                                                                                           29
Contents   Our Approach   For People     For Nature     For Food

Promoting healthy eating

                                                                                                                                 Healthy, nutritious salads                    Dole’s new salad graphics, launched in
                                                                                                                                 In the U.S., Dole is constantly innovating    late 2017, were designed to make it
                                                                                                                                 to bring tasty, nutritious salad options to   easy for consumers to review nutritional
                                                                                                                                 grocery store shelves, giving consumers       and ingredient information when making
                                                                                                                                 a quick and easy way to create healthy        decisions in-store.
                                                                                                                                 meals at home. For example, our new
                                                                                                                                 Bountiful KitsTM combine fresh vegetables
                                                                                                                                 with custom dressings and hearty,                              GOAL
                                                                                                  1M                             plant-based ingredients. Inside each bag
                                                                                                                                 is a packet with different combinations
                                                                                                                                 of fresh grains, seeds, corn, lentils,
                                                                                                                                                                                     Reach 750 million cumulative
                                                                                                                                                                                   impressions annually across all of
                                                                                       subscribers receive Dole’s                                                                 Dole’s health, nutrition and wellness
                                                                                                                                 beans or peppers which provide a
                                                                                       Nutrition News newsletter                 satiating salad that “eats like a meal.”            initiatives programs by 2025.
                                                                                       – with insights and tips on
                                                                                         how to enjoy a healthy,
                                                                                           plant-forward diet
                                                                                              - each month.                        Putting our commitment into practice
                                                                                                                                                                               Dole and Disney: encouraging
                                                                                                                                                                               kids to choose fruit
                                                                                                                                            Disney’s movie                     Since 2016, The Walt Disney
                                                                                                                                            characters have                    Company-owned movie characters
                                                                                                                                         appeared on more than                 have been appearing on Dole products
                                                                                                                                                                               such as bananas, pineapples and

                                                                                                                                                 9B
                                                                                                                                              servings of Dole
                                                                                                                                                                               vegetables at grocery stores across
                                                                                                                                                                               the U.S.
                                                                                                                                                                               The idea behind the collaboration is to
                                                                                                                                            produce since 2016.
                                                                                                                                                                               give parents a helping hand in getting
                                                                                                                                                                                                                          Bringing nutrition education
                                                                                                                                                                               their kids to choose healthier meals       to schools in Greece
                                                                                                                                                                               and snacks, while giving kids an added
                                                                                                                                                                                                                          In Greece, Dole has been funding
                                       Nutrition education                          In the U.S., Dole is a founding member                                                     reason to be excited about choosing
                                                                                                                                                                                                                          nutrition education programs in schools
                                                                                    of the National 5 A Day For Better Health                                                  healthier foods.
Fresh fruits and vegetables are        Dole publishes dozens of plant-forward                                                                                                                                             since 2012 in partnership with the Greek
                                       recipes each year to inspire consumers       Program and is the produce industry                                                        Promotions are timed to coincide           Ministry of Education.
a key part of a healthy diet, so       to make nutritious meals at home. Our        leader in developing technology-based                                                      with Disney releases. For example,
                                                                                    nutrition education programs for children.                                                                                            Each year, Dole-sponsored nutritionists
it’s a natural choice for Dole to      email newsletter, Nutrition News, offers a                                                                                              Star Wars™ imagery appeared on Dole
                                                                                                                                                                                                                          hold hundreds of sessions with groups
take action to promote healthy         monthly look at nutrition research, along    In 2019, Dole signed on for a one-year                                                     products and in advertising in 2017
                                                                                                                                                                                                                          of students, to teach them about the
                                       with recipes and tips for greater health     partnership with the nonprofit Action                                                      during the release of The Last Jedi™
eating – with a special focus          and wellness. We also share nutrition and    for Healthy Kids, to develop toolkits and                                                  and more recently Captain Marvel™
                                                                                                                                                                                                                          principles of healthy eating. The program
                                                                                                                                                                                                                          has so far reached over 710,000 students
on helping young people to             wellness insights with Dole’s more than      programs to help teachers and parents                                                      characters appeared on stickers
                                                                                                                                                                                                                          and faculty in more than 4,000 schools,
                                       1.7 million followers on social media.                                                                                                  in spring 2019 to coincide with
understand the importance                                                           deliver health and wellness messages                                                                                                  and successive governments have praised
                                                                                    to kids.                                                                                   a movie release.
of healthy food.                                                                                                                                                                                                          its value in helping to tackle the country’s
                                                                                                                                                                                                                          growing obesity problem.

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