The trade fair from A to Z - Last updated: May 2021 - Messe Frankfurt
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The trade fair from A to Z
Last updated: May 2021
A bis Z 2021 - E - Freigabe 18.05.2021
1The trade fair from A to Z
Accommodations
https://www.hamburg-messe.de/en/
travel/accommodation/
Advanced stand set-up
Advanced set-up is possible on 19 and advanced set-up is also possible in Halls If you require advanced set-up, it is
20 July 2021 in Halls B4, B5 and B6 B1.0, B1.1, B2 and B3 for stands that are essential that you order this in
for stands that are over 200 m² in over 200m² in size. Costs per stand and advance through
size. Starting on 20 July 2021, day: 500,00 EUR plus VAT. www.serviceshop.messefrankfurt.com
Advertising materials
Messe Frankfurt also supports exhibi- portant information on the free digital
tors’ efforts to invite their customers promotional materials that are available
and promote their stands: you will be at serviceshop.messefrankfurt.com.
emailed an overview of all the most im-
Advertising plinths and display cases
www.serviceshop.messefrankfurt.com
Contact persons
Responsible Director: Halls B5 and Nordlichter: Halls B4 and B6:
Susanne Schlimgen Alisa Hasenmaier Almut Kwetkus
Phone: +49 69 75 75-61 31 Sales Manager Sales Manager
susanne.schlimgen@messefrankfurt.com Phone: +49 69 75 75-36 11 Phone: +49 69 75 75-55 36
alisa.hasenmaier@messefrankfurt.com almut.kwetkus@messefrankfurt.com
2The trade fair from A to Z
Contact persons
B1.0 and B2 Hygiene Officer, You will be able to reach your con-
Jeanette Schmitt other organisational questions tact persons on location:
Sales Manager Lena Stock Foyer UF Central Entrance (in the
Phone: +49 69 75 75-36 00 Project Coordinator area between Hall B1 UF and Hall
Phone: +49 69 75 75-53 90 A1) – this office will be in service
jeanette.schmitt@messefrankfurt.com
lena.stock@messefrankfurt.com from 19 to 26 July 2021:
19 July 2021 from 11:00 a.m. to
B1.1, B2, B3 and B4 6:00 p.m.
Alexandra Fauth Advanced stand set-up, advertising 20 July 2021 from 9:00 a.m. to
Sales Manager plinths and display cases, other 6:00 p.m.
Phone: +49 69 75 75-36 01 organisational questions From 21 to 26 July 2021 from
alexandra.fauth@messefrankfurt.com Victoria Behling 8:00 a.m. to 6:00 p.m.
Team Assistant
Other organisational questions Phone: +49 69 75 75-36 06 Phone number for the trade fair
Sunna Wandkowski victoria.behling@messefrankfurt.com team office: +49 40 35 69-85 01
Project Coordinator
Phone: +49 69 75 75-36 05
sunna.wandkowski@messefrankfurt.com
COVID-19 safety and hygiene measures
Messe Frankfurt will collaborate with https://www.hamburg-messe.de/en/ the Coronavirus (HmbSARS-CoV-2-
Hamburg Messe und Congress GmbH hygiene-concept-1 EindämmungsVO).
to develop a concept for hygiene, med-
ical and organisational measures and The Hygiene Guidelines are based on
coordinate it with the authorities. the latest requirements of the event-
You will find an up-to-date overview specific provisions of the Hamburg
of the concept at: Ordnance on Containing the Spread of
Delivery of exhibits
It is possible to deliver exhibits to the Delivery address for B Halls:
stands starting on 21 JJuly 2021. Hamburg Messe und Congress GmbH
Please make sure that there is some- Bei den Kirchhöfen, Tor B6 [Gate B6]
one at the stand to accept delivery. The 20355 Hamburg
hall inspectors and gate guards are not Germany
authorised to accept deliveries. Please
make sure that you always specify the
company name, hall and stand
number.
3The trade fair from A to Z
Electrical connections
www.serviceshop.messefrankfurt.com Please note: Electrical power is not in- Exhibitor Services.
cluded in the stand rental fee, and it is
not automatically present at your Phone: +49 40 35 69-75 75
stand. This must be ordered separately ausstellerservice@hamburg-messe.de
from the Shop for Exhibitor Services. If
you have any questions, please contact
Electrical installations
Electrical power is not included in the www.serviceshop.messefrankfurt.com Any connections set up by exhibi-
stand rental fee, and it is not automati- tors themselves must be examined
cally present at your stand. Electrical and approved by Hamburg Messe
installations must be ordered from the und Congress GmbH.
Shop for Exhibitor Services and are
subject to a charge.
Event security
Securitas Event + Fair Solutions Phone: +49 40-35 69-45 87
GmbH & Co. KG Fax: +49 40-20 06 142
Fuhlsbüttler Str. 399
22309 Hamburg
Exhibitor list / Top Fair
The trade fair magazine Top Fair will be the Nordstil Navigator App for IOS Messe Frankfurt Medien and
available during the event and can be and Android. Service GmbH
downloaded in advance at Publishing Services
https://media.topfair.de/en/issues. The basic entry in Topfair is free of Phone: +49 69 75 75-51 31
All participating companies can also charge for each exhibitor. If you have Fax: +49 69 75 75-69 26
be found via the online exhibitor any questions regarding the entry mediapackage.nordstil@
search on the Nordstil homepage and the additional services that are messefrankfurt.com
nordstil.messefrankfurt.com or with available, please contact:
4The trade fair from A to Z
Exhibitor passes
Every exhibitor will receive a number of Number of event days x exhibitor pass- www.exhibitortickets.
exhibitor passes in accordance with es (based on the size of your stand) = messefrankfurt.com
the size of their stand: free one-day passes Here, you can generate the exhibitor
passes that you need.
- Up to 20 m²: 2 exhibitor passes The exhibitor passes that used to be
- 20 to 30 m²: 3 exhibitor passes sent with the service folder have Please note that exhibitor passes
- 30 to 40 m²: 4 exhibitor passes now been replaced by the Ticket must be personalised when they are
- Stands 40 m² and over – Services for Exhibitors portal, where generated.
1 additional exhibitor pass for each you can generate your passes digi-
additional 20 m² tally. Exhibitor passes are personal- Exhibitor passes are invoiced
ised when they are issued. according to the actual number of
These exhibitor passes include an allo- one-day passes used. If your full al-
cation of free one-day passes. The allocation of free passes is auto- location of free one-day passes has
Here’s how you can calculate how matically assigned to your stand, and is been used, after the event we will
many free one-day passes you are displayed in the Ticket Services for Ex- invoice you €5.00 for each additional
entitled to: hibitors portal. You can access the one-day admission.
Ticket Services for Exhibitors portal at
Fire and safety regulations
• Fire alarms and hydrants must be materials is prohibited. exhibition grounds.
freely accessible at all times. •O
pen fires at stands are prohibited. • Every exhibitor must have suitable
• All stand decoration must be flame Lit candles are not permitted. extinguishing agents (fire extin-
retardant in accordance with DIN •A
isles, corridors and stairwells are guishers) at their stand to fight any
4102 / EN 13501. To this end, make escape routes; no empty packing fires that might start.
sure that you have documentation on may be placed there.
hand demonstrating that the materi- •C
onsoles, shelves, display cases etc. The instructions of the organiser and
als used have been treated in cannot extend beyond the stand area of the venue operator are to be fol-
accordance with fire and safety regu- into the aisles or corridors. lowed.
lations. •A
ll installations (gas, water, electrici-
• The use of straw, branches or nee- ty) must be performed by specialists
dles of pine/fir/spruce or other similar who are authorised to work on the
5The trade fair from A to Z
Floor covering
Floor coverings are obligatory. These www.serviceshop.messefrankfurt.com
can be ordered from
Food services and catering
The following company has sole re- Käfer Service Hamburg GmbH Phone: +49 40 35 69-32 17
sponsibility for catering and food ser- Ludwig-Erhard-Straße 18 catering-hamburg@feinkost-kaefer.de
vices throughout the exhibition 20459 Hamburg www.feinkost-kaefer.de
grounds: Germany
Freight forwarder
Kühne + Nagel (AG & Co.) KG Phone: +49 40-30 33 32 800 Freight forwarding services can be
KN Expo Service Fax: +49 40-30 33 32 828 ordered from
Messeplatz 1 exposervice.hamburg@kuehne-nagel. www.serviceshop.messefrankfurt.com
20357 Hamburg com
GEMA
Please note that you must pay the ap- www.serviceshop.messefrankfurt.com
plicable GEMA fees if you play music
at your stand.
6The trade fair from A to Z
General Terms and Conditions
The General Terms and Conditions of Messe und Congress GmbH shall
the organiser (Messe Frankfurt Exhibition apply; these can be found online at
GmbH) and the rules, regulations and www.nordstil.messefrankfurt.com
technical guidelines of Hamburg
Hamburg Messe und Congress GmbH
Venue operator: Phone: +49 40-35 69-21 26
Hamburg Messe und Congress GmbH +49 40-35 69-21 27
Messeplatz 1 Fax: +49 40-35 69-69 21 27
20357 Hamburg +49 40-35 69-69 21 26
Hotels
https://www.hamburg-messe.de/en/
travel/accommodation/
Internal rules and regulations
The internal rules and regulations of regulations. This is done by authorised to be granted access to all areas in
HMC shall apply for Nordstil. HMC is representatives with special IDs. use for Nordstil for the performance
entitled to enforce its internal rules and HMC’s authorised representatives are of these duties.
7The trade fair from A to Z
Internet access
Hamburg Messe und Congress GmbH Simply find the corresponding net- connection.
offers WiFi access for all events. work, register and establish a
Opening times
Saturday and Sunday, 24 and 25 July The event is open to exhibitors starting event and can result in exclusion
2021 from 9:00 a.m. to 6:00 p.m. at 8:00 a.m. Every stand must be occu- from future trade fairs. This applies
Monday, 26 July 2021 from 9:00 a.m. pied throughout the opening hours of in particular to the delayed opening
to 5:00 p.m. the trade fair. Non-compliance with this and premature closing of the stand.
regulation disrupts the running of the
Organiser
Messe Frankfurt Exhibition GmbH Phone: +49 69 75 75-36 06 nordstil@messefrankfurt.com
Postfach 15 02 10 Fax: +49 69 75 75-67 11 www.nordstil.messefrankfurt.com
60062 Frankfurt am Main
Pallet trucks
The use of electric pallet trucks without may only be operated at walking speed. Congress GmbH reserves the right to
an operator’s seat for loading and However, the use of electric pallet prohibit the use of electric pallet
unloading vehicles, delivering supplies trucks with an operator’s seat is trucks on the exhibition grounds.
and for stand set-up is permitted. They prohibited. Hamburg Messe und
Paramedics / emergency physician
Through: Phone: +49 40-35 69-66 66
Hamburg Messe und Congress GmbH
Messeplatz 1
20357 Hamburg
8The trade fair from A to Z
Parking for exhibitors
Parking passes are only required during set-up period (please see the Traffic For the first hour or part thereof:
the trade fair times and can be ordered Guide). €2.00
from Use of the multi-storey car parks at Each additional hour: €2.00
www.serviceshop.messefrankfurt.com Hamburg Messe is subject to a fee. Maximum daily fee: €16.00
A deposit is required in order to drive The fees for parking in the multi-storey
onto the exhibition grounds during the car parks are as follows:
Partition walls
The Kanya or Octanorm partition walls If you decide you do not want these
included in the stand rental price are walls after they have already been in-
installed automatically. If you do not stalled, you will be invoiced separately
wish to have these walls, please send to cover the costs of removal.
an email to: Standtrennwaende.nord-
stil@messefrankfurt.com
Prayer room - quiet room
There is a prayer room for all faiths ground floor. to accommodate the opening
available in the East Foyer on the The opening hours have been changed hours of the trade fair.
Premature stand dismantling
Dismantling stands ahead of time will
result in exclusion from future trade
fairs!
9The trade fair from A to Z
Set-up and dismantling times
Regular set-up (in all halls): You must comply with the rules and Dismantling
Wednesday 21 July 2021, from regulations for set-up times. Your stand From Monday, 26 July 2021 at
7:00 a.m. until midnight (12:00 a.m.) set-up must be completed before the 5:00 p.m. until Tuesday,
Thursday, 22 July 2021, from trade fair opens. 27 July 2021 at midnight (12:00 a.m.)
7:00 a.m. until midnight (12:00 a.m.)
Dismantling stands before this
Friday, 23 July 2021, starting at time will result in exclusion from
7:00 a.m. (only within the stand area future trade fairs!
after 6:00 p.m.)
Shop for Exhibitor Services
The Shop for Exhibitor Services is the -> www.serviceshop.messefrankfurt.com
electronic ordering system for all ser-
vices and ancillary services.
Stand builders
Messe Frankfurt Medien Phone: + 49 69 75 75-66 66
und Service GmbH Fax: + 49 69 75 75-65 28
Fairconstruction fairconstruction@messefrankfurt.com
Ludwig-Erhard-Anlage 1 www.fairconstruction.messefrankfurt.com
60327 Frankfurt am Main
Stand cleaning
www.serviceshop.messefrankfurt.com
10The trade fair from A to Z
Stand construction regulations
The technical guidelines of Hamburg The minimum height of the stand con- stands is prohibited.
Messe und Congress GmbH shall struction is 2.50 m. For constructions The specified stand construction
apply. You will find these online at 3.50 m in height or taller it is necessary measurements must be complied
www.serviceshop.messefrankfurt.com to request the approval of the neigh- with; you may not infringe upon the
under “Downloads”. bouring stand. The documentation is to required 3.00 metre width of the
be submitted to Hamburg Messe’s aisles and corridors.
In addition to the requirements set out Event Engineering Department If you make use of the partition
in our ‘Technical Guidelines’, the fol- [Messetechnik]. walls provided by the organiser free
lowing shall also apply: Item 6 of the Your contact person is: of charge, please note that these
Hygiene Guidelines, including Appen- Mrs. Gianna Schween walls, which are 4 cm thick, must be
dix 2 (Guidelines for the construction Phone: + 49 40 35 69-25 21 positioned on your stand area in
and operation of an exhibition stand in ops@hamburg-messe.de their entirety, reducing the interior
accordance with the current hygiene area of your stand accordingly.
requirements). Stand decoration that extends beyond Should your neighbours also require
https://www.hamburg-messe.de/en/ this height is not permitted. partition walls, these partition walls
hygiene-concept-1 The impairment or disruption of other will be shared with your neighbour;
as a result, each wall will only pro-
trude into your stand by 2 cm.
Stand equipment and furnishings
The stand rental price includes available for a fee and can be ordered
undecorated partition walls. from
Other furnishings (e.g. tables, chairs, www.serviceshop.messefrankfurt.com
spotlights, carpeting etc.) are also
Stand security
www.serviceshop.messefrankfurt.com
Stand signage
Uniform stand number signs will be
posted at all stands by the organiser
free of charge.
11The trade fair from A to Z
Sub-rental
Exhibitors can also be permitted to the same participation terms as the with the joint stand organiser with-
take part in the events as joint stand joint stand organiser. When joint out notice and to have the stand
participants. exhibition stands are approved, stand cleared at said organiser’s expense.
confirmation is only sent to the joint
Joint stand participants are exhibitors stand organiser. The joint stand You can register joint stand
with their own personnel and offering organiser is the sole contracting party participants online at
their own products at a joint exhibition of Messe Frankfurt. If a participant is www.standspace.messefrankfurt.com
stand rented by a joint stand organiser. allowed to share a stand without the
consent of Messe Frankfurt, the latter
Joint stand participants are subject to is entitled to terminate the contract
Suspensions from the ceiling
www.serviceshop.messefrankfurt.com
Suspension points
www.serviceshop.messefrankfurt.com
Temporary staff
Temporary staff can be ordered from Phone: + 49 40-20 40 74
Hamburg Messe und Congress Fax: + 49 40-20 06 142
GmbH’s service partner: info@alsterwacht.de
Alsterwacht GmbH & Co.KG www.alsterwacht.de
Fuhlsbüttler Str. 399
22309 Hamburg
The organiser’s trade fair office
Foyer UF Central Entrance (in the area On 19 July 2021 it will be open from Phone number for the trade fair
between Hall B1 UF and Hall A1) – this 11:00 a.m. until 6:00 p.m., on 20 July team office: +49 40-35 57-85 01
office will be in service from 19 to 26 2021 from 9:00 a.m. until 6:00 p.m.
July 2021. and from 21 to 26 July 2021 it will be
open from 8:00 a.m. until 6:00 p.m.
Theft
Your stand is not insured against theft. If you are the victim of a theft, please
report this to your hall inspector.
12The trade fair from A to Z
Trade fair address
Hamburg Messe und Congress GmbH Phone: +49 40-35 69-21 26
Messeplatz 1 +49 40-35 69-21 27
20357 Hamburg Fax: +49 40-35 69-69 21 27
+49 40-35 69-69 21 26
Transportation
The Traffic Guide shall apply. www.serviceshop.messefrankfurt.com
You can find the guide at under "Downloads".
Voucher codes (for your customers)
As a one-time offer for Nordstil Sommer These voucher codes can be ordered
2021, every exhibitor will receive an un- from www.exhibitortickets.messefrank-
limited number of free voucher codes. furt.com.
Waste disposal
Waste is to be avoided wherever possi- hall after you have left your stand, an in- bin liners must be ordered sepa-
ble, and you are responsible for dispos- creased fee of between €91.55 (“Grüner rately for this purpose. These
ing of the waste you generate. Punkt” [Green Dot]) and €195.30 (bulky should be 120 litres in size (“Grüner
www.serviceshop.messefrankfurt.com waste) per m³ or part thereof will be Punkt” lightweight packaging), and
Please note that any waste/rubbish charged. cost €7.95 each (net).
placed outside the stand before and The disposal of special waste will be in- www.serviceshop.messefrankfurt.
during the event will be disposed of at voiced in accordance with the expense com
your expense. For materials that were incurred. The carpet protection films
not registered and/or that remain in the are not disposed of automatically and
Water supply
www.serviceshop.messefrankfurt.com
13Messe Frankfurt GmbH Ludwig-Erhard-Anlage 1 60327 Frankfurt am Main Phone: +49 69 75 75 - 0 Fax: +49 69 75 75 - 64 33 www.messefrankfurt.com
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