User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047

 
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
 
                                                                   	
  
                   User	
  Guide	
  
                               for	
  Windows	
  
       	
  
              ©	
  2002-­‐2013	
  ContentWatch	
  Inc.	
  All	
  rights	
  reserved.	
  
                    6949	
  S.	
  High	
  Tech	
  Drive,	
  Midvale,	
  UT	
  84047	
  
                                                     	
  
	
                      	
  
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
 
	
  
Legal	
  Notices	
  
	
  
ContentWatch,	
  Inc.	
  makes	
  no	
  representations	
  or	
  warranties	
  with	
  respect	
  to	
  the	
  contents	
  or	
  use	
  of	
  this	
  
documentation,	
  and	
  specifically	
  disclaims	
  any	
  express	
  or	
  implied	
  warranties	
  of	
  merchantability	
  or	
  fitness	
  for	
  any	
  
particular	
  purpose.	
  Further,	
  ContentWatch,	
  Inc.	
  reserves	
  the	
  right	
  to	
  revise	
  this	
  publication	
  and	
  to	
  make	
  changes	
  
to	
  its	
  content,	
  at	
  any	
  time,	
  without	
  obligation	
  to	
  notify	
  any	
  person	
  or	
  entity	
  of	
  such	
  revisions	
  or	
  changes.	
  
	
  
Further,	
  ContentWatch,	
  Inc.	
  makes	
  no	
  representations	
  or	
  warranties	
  with	
  respect	
  to	
  any	
  software,	
  and	
  specifically	
  
disclaims	
  any	
  express	
  or	
  implied	
  warranties	
  of	
  merchantability	
  or	
  fitness	
  for	
  any	
  particular	
  purpose.	
  Further,	
  
ContentWatch,	
  Inc.	
  reserves	
  the	
  right	
  to	
  make	
  changes	
  to	
  any	
  and	
  all	
  parts	
  of	
  ContentWatch	
  software,	
  at	
  any	
  time,	
  
without	
  any	
  obligation	
  to	
  notify	
  any	
  person	
  or	
  entity	
  of	
  such	
  changes.	
  
	
  
You	
  may	
  not	
  use,	
  export,	
  or	
  re-­‐export	
  this	
  product	
  in	
  violation	
  of	
  any	
  applicable	
  laws	
  or	
  regulations	
  including,	
  
without	
  limitation,	
  U.S.	
  export	
  regulations	
  or	
  the	
  laws	
  of	
  the	
  country	
  in	
  which	
  you	
  reside.	
  
	
  
Copyright	
  ©	
  2002-­‐2013	
  ContentWatch,	
  Inc.	
  All	
  rights	
  reserved.	
  No	
  part	
  of	
  this	
  publication	
  may	
  be	
  reproduced,	
  
photocopied,	
  stored	
  on	
  a	
  retrieval	
  system,	
  or	
  transmitted	
  without	
  the	
  express	
  written	
  consent	
  of	
  the	
  publisher.	
  
	
  
U.S.	
  Patent	
  No.	
  745,591.	
  Patents	
  Pending.	
  
	
  
Net	
  Nanny	
  User	
  Guide	
  for	
  Windows	
  July	
  2013	
  
	
  
ContentWatch	
  Trademarks	
  
	
  
ContentProtect	
  is	
  a	
  trademark	
  of	
  ContentWatch,	
  Inc.	
  in	
  the	
  United	
  States	
  and	
  other	
  countries.	
  ContentProtect	
  
Professional	
  is	
  a	
  trademark	
  of	
  ContentWatch,	
  Inc.	
  in	
  the	
  United	
  States	
  and	
  other	
  countries.	
  ContentWatch	
  is	
  a	
  
trademark	
  of	
  ContentWatch,	
  Inc.	
  in	
  the	
  United	
  States	
  and	
  other	
  countries.	
  Net	
  Nanny	
  is	
  a	
  trademark	
  of	
  
ContentWatch,	
  Inc.	
  in	
  the	
  United	
  States	
  and	
  other	
  countries.	
  
	
  
Third-­‐Party	
  Materials	
  
All	
  third-­‐party	
  trademarks	
  are	
  the	
  property	
  of	
  their	
  respective	
  owners.	
  
	
  
ContentWatch	
  Inc.	
  
6949	
  S.	
  High	
  Tech	
  Drive	
  
Midvale,	
  Utah	
  84047	
  USA	
  
	
  
Copyright	
  2013	
  ContentWatch	
  Inc.	
                                   	
                                               Net	
  Nanny	
  User	
  Guide	
           2	
  
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
Table	
  of	
  Contents	
  
Welcome	
  to	
  Net	
  Nanny	
   ..........................................................................................................	
  4	
  
System	
  Requirements	
  and	
  Key	
  Features	
  .................................................................................	
  5	
  
  System	
  Requirements	
  ......................................................................................................................	
  5	
  
  Key	
  Features	
  ....................................................................................................................................	
  5	
  
Installing	
  Net	
  Nanny	
  ...............................................................................................................	
  6	
  
  Pre-­‐installation	
   ................................................................................................................................	
  6	
  
     Operating	
  System	
  Compatibility	
  ..........................................................................................................	
  6	
  
     How	
  can	
  I	
  tell	
  which	
  version	
  of	
  Windows	
  I	
  have?	
  ...............................................................................	
  6	
  
  First	
  time	
  installation	
  of	
  Net	
  Nanny	
  ..................................................................................................	
  8	
  
Removing	
  Net	
  Nanny	
  ............................................................................................................	
  17	
  
How	
  to	
  Access	
  the	
  Remote	
  Admin	
  Console	
  ...........................................................................	
  21	
  
  Browser	
  Access	
  ..............................................................................................................................	
  21	
  
  Windows	
  Desktop	
  System	
  Tray	
  Access	
  ...........................................................................................	
  22	
  
Using	
  the	
  Net	
  Nanny	
  Admin	
  Console	
  ....................................................................................	
  23	
  
  Dashboard	
  .....................................................................................................................................	
  24	
  
  Net	
  Nanny	
  icon	
  ..............................................................................................................................	
  24	
  
     Add	
  User	
  ............................................................................................................................................	
  27	
  
          Content	
  Categories	
  and	
  Profiles	
  ....................................................................................................................	
  30	
  
          Definition	
  of	
  Block,	
  Warn,	
  Allow,	
  and	
  Profanity	
  Mask	
  ..................................................................................	
  30	
  
     Content	
  Categories	
  ............................................................................................................................	
  32	
  
          Definition	
  of	
  Block,	
  Warn,	
  Allow,	
  and	
  Profanity	
  Masking	
  .............................................................................	
  34	
  
     Allow/Block	
  ........................................................................................................................................	
  37	
  
     Scheduling	
   .........................................................................................................................................	
  40	
  
     User	
  Settings	
  ......................................................................................................................................	
  44	
  
  Family	
  Tab	
  ......................................................................................................................................	
  53	
  
     Allow/Block	
  ........................................................................................................................................	
  54	
  
     Custom	
  Categories	
  .............................................................................................................................	
  56	
  
     Category	
  Exceptions	
  ..........................................................................................................................	
  62	
  
     General	
  ..............................................................................................................................................	
  63	
  
    Devices	
  Tab	
  ....................................................................................................................................	
  65	
  
      Current	
  License	
  ...................................................................................................................................	
  65	
  
      Edit	
  or	
  Remove	
  Device	
  License	
  ...........................................................................................................	
  66	
  
      Edit	
  Name	
  of	
  Computer	
  ......................................................................................................................	
  66	
  
      Add	
  Licenses	
  .......................................................................................................................................	
  67	
  
Net	
  Nanny	
  Info	
  .....................................................................................................................	
  69	
  
     Web	
  Content	
  Filtering	
  Categories	
  ...................................................................................................	
  69	
  
     Definition	
  of	
  Content	
  Categories	
  ....................................................................................................	
  71	
  
Glossary	
  ................................................................................................................................	
  72	
  
Third	
  Party	
  Software	
  License	
  Information	
  .............................................................................	
  73	
  
	
                                           	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                                       	
                                                  Net	
  Nanny	
  User	
  Guide	
            3	
  
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
Welcome	
  to	
  Net	
  Nanny	
  
	
  
Welcome	
  to	
  Net	
  Nanny™,	
  the	
  most	
  comprehensive	
  Internet	
  filtering	
  software	
  available	
  today.	
  
Net	
  Nanny	
  comes	
  preset	
  to	
  protect	
  you	
  from	
  objectionable	
  and	
  inappropriate	
  content.	
  	
  
	
  
However,	
  because	
  not	
  all	
  users	
  are	
  alike,	
  Net	
  Nanny	
  also	
  allows	
  you	
  to	
  modify	
  the	
  filter	
  settings	
  
so	
  you	
  can	
  customize	
  Net	
  Nanny	
  to	
  suit	
  your	
  individual	
  usage	
  needs.	
  
	
  
The	
  following	
  resources	
  are	
  available	
  to	
  help	
  you	
  use	
  Net	
  Nanny	
  for	
  Windows:	
  	
  
	
  
This	
  Net	
  Nanny	
  User	
  Guide	
  for	
  Windows	
  (PDF	
  format)	
  is	
  available	
  from	
  the	
  Net	
  Nanny	
  Admin	
  
Console.	
  	
  It	
  provides:	
  	
  
              • Step-­‐by-­‐step	
  instructions	
  
              • Net	
  Nanny	
  category	
  list	
  with	
  descriptions	
  	
  
              • Glossary	
  	
  
	
  
Customer	
  Service	
  is	
  available	
  Monday	
  through	
  Friday,	
  8	
  a.m.	
  to	
  5	
  p.m.	
  Mountain	
  Time,	
  by	
  
calling	
  1-­‐800-­‐485-­‐4008.	
  (If	
  outside	
  the	
  United	
  States,	
  please	
  call	
  +1-­‐801-­‐508-­‐3600.)	
  
	
  
Email-­‐based	
  Customer	
  Service	
  is	
  available	
  any	
  time	
  by	
  sending	
  questions	
  to	
  
support@contentwatch.com.	
  	
  Emails	
  will	
  be	
  answered	
  within	
  one	
  business	
  day	
  or	
  less.	
  
	
  
Documentation	
  Conventions	
  
A	
  trademark	
  symbol	
  (either	
  ™	
  or	
  TM)	
  denotes	
  a	
  ContentWatch	
  trademark.	
  	
  
An	
  asterisk	
  (*)	
  denotes	
  a	
  third-­‐party	
  trademark.	
  
	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                         	
                                         Net	
  Nanny	
  User	
  Guide	
     4	
  
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
System	
  Requirements	
  and	
  Key	
  Features	
  
	
  
This	
  section	
  describes	
  the	
  device	
  prerequisites	
  that	
  must	
  be	
  met	
  for	
  Net	
  Nanny™	
  to	
  be	
  
installed.	
  It	
  also	
  describes	
  some	
  of	
  the	
  key	
  features.	
  
	
  
System	
  Requirements	
  
	
  
Microsoft*	
  Windows	
  7*	
  or	
  8*	
  (32-­‐bit	
  and	
  64-­‐bit)	
  and	
  compatible	
  computer	
  
	
  
Key	
  Features	
  
	
  
       •    User-­‐friendly	
  interface	
  	
  
       •    Web-­‐based	
  Administrator	
  portal	
  for	
  Net	
  Nanny	
  for	
  Windows	
  and	
  Android	
  
       •    Enforced	
  Google	
  Safe	
  Search	
  
       •    Filtering	
  of	
  encrypted	
  (SSL)	
  web	
  sites	
  (July	
  2013)	
  
       •    Filtering	
  of	
  secure	
  proxy	
  sites	
  (July	
  2013)	
  
       •    Profanity	
  Masking	
  
       •    Web-­‐based	
  summary	
  and	
  detailed	
  reports	
  
       •    Customizable	
  whitelist	
  and	
  blacklist	
  for	
  users	
  and	
  families	
  
       •    Easy	
  user	
  creation	
  with	
  customizable	
  profiles	
  	
  
       •    Email	
  notifications	
  
       •    Instant	
  override	
  and	
  override	
  request	
  options	
  
	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                       	
                                        Net	
  Nanny	
  User	
  Guide	
     5	
  
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
Installing	
  Net	
  Nanny	
  
Pre-­‐installation	
  
	
  
            Operating	
  System	
  Compatibility	
  
                          	
  
             This	
  version	
  of	
  Net	
  Nanny	
  for	
  Windows	
  works	
  with	
  computers	
  running	
  Windows	
  7*	
  or	
  
             8*	
  	
  (32-­‐bit	
  or	
  64-­‐bit).	
  	
  

            How	
  can	
  I	
  tell	
  which	
  version	
  of	
  Windows	
  I	
  have?	
  
	
  
              1. First,	
  open	
  the	
  System	
  Properties	
  window.	
  The	
  quickest	
  way	
  to	
  do	
  that	
  is	
  to	
  click	
  on	
  
                 the	
  Libraries	
  icon	
  in	
  the	
  Windows	
  task	
  bar	
  (lower	
  left	
  corner	
  of	
  the	
  desktop	
  screen	
  
                 shown	
  circled	
  below).	
  	
  	
  
	
  
	
                             	
  
	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                           	
                                         Net	
  Nanny	
  User	
  Guide	
     6	
  
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
2. Then	
  right-­‐click	
  on	
  Computer	
  which	
  is	
  shown	
  in	
  the	
  left-­‐navigation	
  pane	
  of	
  the	
  
                 Libraries	
  window	
  and	
  Select	
  Properties.	
  (both	
  shown	
  circled	
  below)	
  
	
  
	
                                                                                  	
  
	
  
	
                       	
  
	
  
              3. In	
  the	
  resulting	
  window	
  that	
  opens,	
  you’ll	
  see	
  Windows	
  Edition	
  information	
  near	
  
                 the	
  top	
  center	
  portion	
  of	
  the	
  screen.	
  	
  (circled	
  below)	
  
	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                              	
                                    Net	
  Nanny	
  User	
  Guide	
     7	
  
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
First	
  time	
  installation	
  of	
  Net	
  Nanny	
  
     	
  
Important:	
  To	
  install	
  Net	
  Nanny™	
  on	
  the	
  Windows	
  7*	
  or	
  8*	
  computer	
  you	
  wish	
  to	
  protect,	
  
make	
  sure	
  that	
  computer	
  is	
  connected	
  to	
  an	
  Internet	
  connection	
  (Wi-­‐Fi	
  or	
  Ethernet).	
  
     	
  
          1. Install	
  Net	
  Nanny:	
  Go	
  to	
  http://www.netnanny.com/downloads/windows	
  	
  
                	
  
                Next,	
  click	
  on	
  32-­‐bit	
  Download	
  here	
  link	
  or	
  the	
  64-­‐bit	
  Download	
  here	
  link.	
  	
  Note:	
  
                Windows	
  8	
  users	
  will	
  ALWAYS	
  download	
  the	
  64-­‐bit	
  version.	
  (both	
  shown	
  circled	
  
                below)	
  
                	
  
                The	
  most	
  recent	
  version	
  of	
  Windows	
  7*	
  included	
  64-­‐bit	
  support.	
  If	
  you	
  are	
  uncertain	
  
                about	
  the	
  version	
  of	
  Windows	
  7*,	
  refer	
  to	
  the	
  previous	
  section	
  in	
  this	
  User	
  Guide	
  to	
  
                determine	
  which	
  version	
  you	
  have.	
  
                	
  
	
                           	
  
	
  
	
                                            	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                         	
                                         Net	
  Nanny	
  User	
  Guide	
     8	
  
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
2. After	
  clicking	
  the	
  Download	
  here	
  link	
  above…	
  
                 	
  
                      a. Microsoft	
  Internet	
  Explorer*	
  will	
  ask	
  you	
  to	
  Save	
  or	
  Run	
  the	
  download.	
  Select	
  
                         Run.	
  	
  Once	
  the	
  download	
  is	
  complete,	
  you	
  will	
  be	
  asked	
  to	
  Run	
  or	
  Cancel.	
  
                         Select	
  Run.	
  	
  The	
  screen	
  shot	
  below	
  will	
  then	
  appear.	
  
                         	
  
                      b. Mozilla	
  Firefox*	
  and	
  Google	
  Chrome*	
  will	
  save	
  the	
  program	
  in	
  the	
  Downloads	
  
                         folder.	
  To	
  access	
  it,	
  click	
  on	
  the	
  arrow	
  in	
  the	
  upper	
  right	
  corner	
  of	
  the	
  screen	
  
                         and	
  click	
  on	
  Show	
  All	
  Downloads.	
  	
  Double-­‐click	
  on	
  the	
  file	
  “Net	
  Nanny	
  for	
  
                         Windows…”	
  	
  The	
  screen	
  shown	
  below	
  will	
  appear.	
  
	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                            	
                                           Net	
  Nanny	
  User	
  Guide	
      9	
  
User Guide for Windows - 2002- 2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047
 
                3. Now	
  the	
  Net	
  Nanny	
  Setup	
  Wizard	
  appears;	
  close	
  all	
  other	
  applications	
  before	
  
                      continuing	
  with	
  the	
  installation.	
  Then	
  click	
  Next	
  to	
  continue	
  (shown	
  circled).	
  
         	
  
         	
                                                                        	
  

                4. Carefully	
  review	
  the	
  License	
  Agreement,	
  select	
  I	
  accept	
  the	
  agreement,	
  then	
  click	
  
                   Next	
  to	
  continue.	
  (both	
  are	
  shown	
  circled)	
  
	
  
	
                            	
  
	
  
	
                                                                          	
  
	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                         	
                                      Net	
  Nanny	
  User	
  Guide	
     10	
  
 
              5. Accept	
  the	
  default	
  destination	
  folder	
  for	
  the	
  Net	
  Nanny	
  installation	
  (or	
  click	
  Browse	
  
                 to	
  select	
  an	
  alternate	
  installation	
  folder),	
  then	
  click	
  Next.	
  (circled	
  below)	
  
	
  
	
                                                                             	
  
	
  
              5.	
  Now	
  click	
  on	
  Install.	
  (circled	
  below)	
  
               	
  
               	
                                                            	
  
               	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                             	
                                 Net	
  Nanny	
  User	
  Guide	
     11	
  
6. When	
  the	
  Windows*	
  User	
  Account	
  Control	
  pop-­‐up	
  appears,	
  it	
  shows	
  the	
  following	
  
                 question:	
  Do	
  you	
  want	
  to	
  allow	
  the	
  following	
  program	
  to	
  install	
  software	
  on	
  this	
  
                 computer?	
  	
  Please	
  click	
  Yes.	
  
	
  
	
                                                                                   	
  
	
  
              7. Briefly,	
  you	
  will	
  see	
  a	
  pop-­‐up	
  indicating	
  that	
  Net	
  Nanny	
  is	
  being	
  installed	
  and	
  then	
  
                    the	
  following	
  pop-­‐up	
  will	
  appear:	
  Completing	
  the	
  Net	
  Nanny	
  Setup	
  Wizard.	
  	
  Click	
  
                    Finish.	
  (circled	
  below)	
  
               	
  
	
                                                                            	
  
	
  
Copyright	
  2013	
  ContentWatch	
  Inc.	
                            	
                                         Net	
  Nanny	
  User	
  Guide	
       12	
  
8. Now,	
  the	
  Net	
  Nanny	
  Registration	
  screen	
  appears.	
  To	
  complete	
  this	
  step,	
  you	
  must	
  
                      Register	
  the	
  software.	
  Because	
  you	
  have	
  a	
  current	
  Net	
  Nanny	
  Account,	
  you	
  can	
  use	
  
                      those	
  credentials	
  to	
  Sign	
  In	
  now.	
  	
  (circled	
  below)	
  	
  
	
  
                       At	
  the	
  bottom	
  of	
  the	
  screen,	
  you’ll	
  see	
  a	
  blue	
  link:	
  Don’t	
  have	
  an	
  account?	
  Create	
  
                       one.	
  	
  This	
  step	
  is	
  not	
  necessary	
  since	
  you	
  have	
  already	
  purchased	
  Net	
  Nanny.	
  	
  
	
  
                   9. After	
  selecting	
  Sign	
  In,	
  a	
  new	
  screen	
  appears:	
  (Net	
  Nanny	
  Registration)	
  Add	
  Users.	
  
                      At	
  this	
  point,	
  you	
  can	
  add	
  a	
  user.	
  You	
  should	
  select	
  Add	
  User	
  to	
  apply	
  a	
  web	
  content	
  
                      filtering	
  profile	
  to	
  each	
  person	
  (user)	
  you	
  wish	
  to	
  protect.	
  	
  
	
  
	
                                                   	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                                  	
                                          Net	
  Nanny	
  User	
  Guide	
     13	
  
 
            10. To	
  create	
  a	
  user,	
  enter	
  a	
  Display	
  Name	
  (the	
  person’s	
  name).	
  	
  In	
  the	
  future,	
  when	
  
                that	
  person	
  is	
  using	
  the	
  computer	
  and	
  attempts	
  to	
  open	
  a	
  browser	
  to	
  go	
  to	
  the	
  Web	
  
                or	
  any	
  other	
  app	
  that	
  accesses	
  the	
  Internet,	
  s/he	
  will	
  be	
  asked	
  to	
  login.	
  If	
  you	
  choose	
  
                not	
  to	
  include	
  a	
  password	
  when	
  creating	
  the	
  user,	
  s/he	
  will	
  be	
  promoted	
  with	
  the	
  
                Login	
  screen,	
  but	
  can	
  simply	
  select	
  “Login”	
  to	
  start	
  web	
  surfing	
  without	
  a	
  password.	
  	
  
                In	
  either	
  case,	
  Net	
  Nanny	
  will	
  protect	
  the	
  browser	
  session.	
  
	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                            	
                                          Net	
  Nanny	
  User	
  Guide	
     14	
  
 
            11. After	
  creating	
  a	
  new	
  user	
  and	
  assigning	
  a	
  password	
  (or	
  not),	
  you	
  should	
  choose	
  a	
  
                      pre-­‐defined	
  profile	
  for	
  that	
  user.	
  	
  (see	
  the	
  large	
  cicled	
  portion	
  of	
  the	
  screen	
  below)	
  
                      	
  
                      Note:	
  a	
  User	
  Profile	
  is	
  a	
  set	
  of	
  predetermined	
  web	
  page	
  categories	
  to	
  be	
  filtered	
  and	
  
                      is	
  based	
  on	
  a	
  user’s	
  age.	
  	
  For	
  example,	
  the	
  User	
  Profile	
  “Child:	
  Ages	
  4-­‐7”	
  has	
  been	
  
                      created	
  for	
  children	
  and	
  includes	
  the	
  highest	
  level	
  of	
  web	
  site	
  blocking	
  for	
  
                      inappropriate	
  sites.	
  	
  Net	
  Nanny	
  will	
  block	
  all	
  web	
  page	
  categories	
  included.	
  Those	
  
                      web	
  page	
  categories	
  are:	
  abortion,	
  alcohol,	
  anime,	
  dating,	
  death/gore,	
  drugs,	
  
                      gambling,	
  lingerie/swimsuits,	
  mature,	
  nudity,	
  pornography,	
  profanity,	
  provocative,	
  
                      proxy,	
  sexual	
  health,	
  suicide,	
  tobacco,	
  and	
  weapons.	
  
                      	
  
                      Although	
  you	
  are	
  required	
  to	
  select	
  a	
  pre-­‐defined	
  profile	
  during	
  setup,	
  you	
  can	
  
                      completely	
  customize	
  each	
  user	
  profile	
  after	
  installation	
  is	
  complete,	
  if	
  you	
  wish.	
  
            	
  
            	
   	
   After	
  choosing	
  a	
  pre-­‐defined	
  profile	
  for	
  the	
  user,	
  then	
  click	
  the	
  Add	
  User	
  button	
  in	
  
                      the	
  lower	
  right-­‐hand	
  corner	
  of	
  the	
  screen	
  (shown	
  circled	
  below).	
  	
  	
  
            	
  
            	
   	
   For	
  more	
  information	
  on	
  this	
  topic,	
  see	
  the	
  section	
  entitled	
  Add	
  User	
  in	
  this	
  User	
  
                      Guide.	
  (See	
  the	
  Table	
  of	
  Contents	
  for	
  the	
  page.)	
  
	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                              	
                                           Net	
  Nanny	
  User	
  Guide	
      15	
  
 
            12.	
  Now	
  the	
  Add	
  Users	
  screen	
  appears	
  showing	
  the	
  User	
  added.	
  Then	
  click	
  Done.	
  
                   (circled	
  below)	
  
                       	
  
                       	
                                                                                                     	
  
                       	
  
                  Note:	
  If	
  you	
  have	
  more	
  than	
  one	
  computer	
  and	
  if	
  you	
  have	
  multiple	
  licenses	
  of	
  Net	
  
                  Nanny,	
  you	
  can	
  repeat	
  this	
  installation	
  process	
  on	
  each	
  computer	
  and	
  re-­‐use	
  your	
  
                  existing	
  Net	
  Nanny	
  user	
  profiles,	
  if	
  you	
  wish.	
  	
  If	
  you	
  have	
  additional	
  computers	
  or	
  
                  devices	
  to	
  protect,	
  you	
  can	
  purchase	
  additional	
  licenses	
  of	
  Net	
  Nanny	
  and	
  then	
  
                  repeat	
  this	
  installation	
  process	
  on	
  each	
  computer	
  or	
  device.	
  
                  	
  
                  Net	
  Nanny	
  supports	
  Windows	
  and	
  Android	
  devices	
  in	
  the	
  same	
  Admin	
  console	
  
                  today.	
  Support	
  for	
  managing	
  Mac	
  computers	
  in	
  the	
  same	
  Admin	
  console	
  will	
  be	
  
                  added	
  in	
  the	
  near	
  future.	
  
	
  
	
                                              	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                          	
                                         Net	
  Nanny	
  User	
  Guide	
     16	
  
Removing	
  Net	
  Nanny	
  
	
  
To	
  remove	
  Net	
  Nanny	
  for	
  Windows	
  from	
  Windows	
  Vista	
  or	
  XP:	
  see	
  the	
  Net	
  Nanny	
  6.5	
  User	
  
Guide.	
  	
  To	
  remove	
  Net	
  Nanny	
  from	
  Windows	
  7*	
  or	
  8*,	
  please	
  do	
  the	
  following:	
  
             	
  
                  1. Open	
  the	
  Windows	
  Libraries	
  icon	
  in	
  the	
  Windows	
  task	
  bar	
  (shown	
  circled	
  in	
  the	
  
                     lower	
  left	
  corner	
  of	
  the	
  desktop	
  screen).	
  
	
  
	
                              	
  
        	
  
                  2. Click	
  on	
  Computer,	
  shown	
  in	
  the	
  lower	
  left-­‐navigation	
  pane	
  of	
  the	
  Computer	
  
                     window.	
  
	
  
	
                                               	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                         	
                                         Net	
  Nanny	
  User	
  Guide	
     17	
  
 
                   3. Click	
  on	
  the	
  Uninstall	
  or	
  change	
  a	
  program	
  link	
  shown	
  in	
  the	
  top	
  menu	
  bar.	
  (circled)	
  
            	
  
                   4. Select	
  Net	
  Nanny	
  from	
  the	
  list	
  of	
  installed	
  programs.	
  (circled	
  below)	
  
                      	
  
	
                                               	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                                	
                                        Net	
  Nanny	
  User	
  Guide	
     18	
  
 
                   5. Click	
  on	
  Uninstall.	
  (circled	
  below)	
  
            	
  
            	
                                                	
  
            	
  
                   6. When	
  the	
  pop-­‐up	
  menu	
  Programs	
  and	
  Features	
  appears	
  asking	
  if	
  you	
  are	
  sure	
  you	
  
                      want	
  to	
  uninstall	
  Net	
  Nanny,	
  click	
  Yes.	
  (circled	
  below)	
  
            	
  
	
                                                	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                                  	
                                Net	
  Nanny	
  User	
  Guide	
     19	
  
 
                     7. At	
  this	
  point,	
  the	
  Net	
  Nanny	
  Login	
  menu	
  appears	
  requesting	
  the	
  Net	
  Nanny	
  Admin	
  
                        Password,	
  which	
  gives	
  permission	
  to	
  uninstall.	
  Add	
  the	
  Admin	
  password	
  and	
  click	
  
                        Login.	
  (both	
  shown	
  circled)	
  
	
  
	
                                                          	
  
	
  
	
                                                                                 	
  
	
  
                     8. At	
  this	
  point,	
  the	
  User	
  Account	
  Control	
  menu	
  appears	
  requesting	
  permission	
  to	
  
                        remove	
  the	
  software	
  from	
  this	
  computer.	
  	
  Click	
  Yes	
  to	
  continue	
  the	
  uninstallation	
  
                        process.	
  (circled	
  below)	
  
	
  
	
                                                                                        	
  
	
  
                     9. At	
  this	
  point,	
  the	
  uninstall	
  process	
  is	
  complete.	
  
       	
  
	
                                                   	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                                 	
                                   Net	
  Nanny	
  User	
  Guide	
     20	
  
How	
  to	
  Access	
  the	
  Remote	
  Admin	
  Console	
  
	
  
The	
  Net	
  Nanny	
  remote	
  Admin	
  Console	
  is	
  a	
  web-­‐based	
  software	
  tool	
  that	
  allows	
  the	
  
Administrator	
  of	
  Net	
  Nanny	
  to	
  manage	
  users,	
  including	
  filtering	
  categories,	
  user	
  profiles,	
  and	
  
other	
  settings.	
  You	
  can	
  also	
  check	
  usage	
  and	
  see	
  a	
  dashboard	
  with	
  reports.	
  	
  
	
  
Note:	
  The	
  Net	
  Nanny	
  Administrator	
  User	
  is	
  created	
  by	
  default	
  in	
  every	
  Net	
  Nanny	
  account.	
  
During	
  installation,	
  you	
  can	
  add	
  additional	
  Users	
  to	
  your	
  account.	
  
	
  
With	
  the	
  web-­‐based	
  Admin	
  console,	
  Net	
  Nanny	
  for	
  Windows	
  can	
  be	
  managed	
  anywhere	
  and	
  
anytime.	
  Changes	
  to	
  the	
  settings	
  are	
  implemented	
  in	
  less	
  than	
  a	
  minute	
  on	
  all	
  Net	
  Nanny-­‐
protected	
  computers	
  and	
  protected	
  mobile	
  devices	
  regardless	
  of	
  their	
  physical	
  location.	
  
	
  
Internet	
  access	
  and	
  a	
  browser	
  supporting	
  JavaScript*	
  are	
  required.	
  	
  
	
  
There	
  are	
  two	
  ways	
  to	
  access	
  the	
  remote	
  Admin	
  console:	
  1-­‐	
  Web	
  Browser	
  or	
  2-­‐	
  Windows	
  
Desktop	
  System	
  Tray	
  (from	
  a	
  computer	
  where	
  Net	
  Nanny	
  is	
  installed).	
  
	
                                                                                             	
  

Browser	
  Access	
  
                   	
  
              1. To	
  access	
  the	
  Net	
  Nanny	
  remote	
  Admin	
  console	
  from	
  a	
  web-­‐enabled	
  browser,	
  open	
  
                   an	
  Internet	
  browser	
  and	
  navigate	
  to	
  http://admin.netnanny.com.	
  	
  	
  
                   	
  
              2. At	
  this	
  point,	
  a	
  Login	
  menu	
  appears.	
  	
  Please	
  enter	
  your	
  Net	
  Nanny	
  Admin	
  email	
  and	
  
                   password	
  and	
  click	
  Login.	
  	
  The	
  admin	
  email	
  and	
  password	
  would	
  have	
  been	
  created	
  
                   during	
  the	
  installation	
  or	
  purchase	
  of	
  the	
  software.	
  
                   	
  
Copyright	
  2013	
  ContentWatch	
  Inc.	
                         	
                                         Net	
  Nanny	
  User	
  Guide	
     21	
  
Windows	
  Desktop	
  System	
  Tray	
  Access	
  
                      	
  
                   1. The	
  second	
  method	
  for	
  accessing	
  the	
  remote	
  Admin	
  Console	
  is	
  done	
  from	
  the	
  
                      Windows	
  Desktop	
  System	
  Tray	
  on	
  a	
  computer	
  where	
  Net	
  Nanny	
  is	
  installed.	
  This	
  
                      icon	
  is	
  located	
  in	
  the	
  lower	
  right	
  corner	
  of	
  the	
  Windows	
  desktop	
  taskbar.	
  Click	
  on	
  
                      the	
  Net	
  Nanny	
  icon	
  (shown	
  below)	
  and	
  a	
  pop-­‐up	
  menu	
  appears.	
  
            	
  
                       Hover	
  the	
  mouse	
  over	
  the	
  Net	
  Nanny	
  icon	
  (shown	
  circled	
  below).	
  A	
  small	
  menu	
  will	
  
                       appear.	
  Select	
  Remote	
  Admin	
  Console.	
  	
  	
  
                       	
  
                       	
                                                	
  
                       	
  
                       At	
  this	
  point,	
  a	
  Login	
  screen	
  appears.	
  Please	
  enter	
  your	
  Net	
  Nanny	
  Admin	
  email	
  and	
  
                       password	
  and	
  press	
  Login.	
  	
  The	
  Admin	
  email	
  and	
  password	
  were	
  created	
  during	
  
                       installation	
  of	
  Net	
  Nanny	
  or	
  during	
  the	
  purchase	
  process.	
  

	
                                                 	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                               	
                                         Net	
  Nanny	
  User	
  Guide	
     22	
  
Using	
  the	
  Net	
  Nanny	
  Admin	
  Console	
  
           	
  
To	
  use	
  the	
  Net	
  Nanny	
  Administration	
  (“Admin”)	
  console,	
  you	
  must	
  have	
  access	
  to	
  an	
  Internet-­‐
enabled	
  browser.	
  The	
  Admin	
  Console	
  is	
  a	
  web-­‐based	
  tool	
  that	
  grants	
  administrative	
  access	
  to	
  
Net	
  Nanny	
  on	
  the	
  Windows	
  computer	
  where	
  you	
  installed	
  Net	
  Nanny.	
  
	
  
Login	
  to	
  the	
  Admin	
  Console	
  as	
  indicated	
  above;	
  you	
  will	
  immediately	
  see	
  the	
  Net	
  Nanny	
  
Dashboard,	
  described	
  and	
  shown	
  below.	
  
	
  
	
                              	
                     	
  
                                                                                                                           	
  
      Across	
  the	
  top	
  of	
  the	
  remote	
  Admin	
  Console	
  Dashboard,	
  you	
  will	
  see	
  the	
  following:	
  	
  
                1-­‐ Net	
  Nanny	
  icon	
  
                2-­‐ Users	
  tab	
  
                3-­‐ Family	
  tab	
  
                4-­‐ Devices	
  tab	
  
                5-­‐ Logout	
  
	
  
                     Each	
  of	
  these	
  options	
  will	
  be	
  described	
  below.	
  
      	
  
Copyright	
  2013	
  ContentWatch	
  Inc.	
                     	
                                     Net	
  Nanny	
  User	
  Guide	
     23	
  
Dashboard	
  
	
  
                 1. On	
  the	
  Dashboard	
  page,	
  you	
  see	
  the	
  following	
  (circles	
  added	
  for	
  emphasis):	
  
                    	
  
                    a. Alerts:	
  View	
  links	
  to	
  Alerts	
  for	
  your	
  license	
  and	
  subscription	
  status.	
  (top	
  left)	
  
                          	
  
                    b. This	
  Week’s	
  Activity:	
  View	
  the	
  total	
  number	
  of	
  web	
  pages	
  blocked	
  and	
  
                          warned	
  for	
  the	
  week.	
  (top	
  right)	
  
                          	
  
                    c. Top	
  Blocked	
  Domains:	
  View	
  the	
  Top	
  Blocked	
  Domains,	
  which	
  is	
  a	
  list	
  of	
  the	
  
                          web	
  sites	
  by	
  category	
  most	
  often	
  blocked	
  during	
  the	
  past	
  week.	
  (left	
  side)	
  
	
  
                      d. Web	
  Events:	
  View	
  Web	
  Events,	
  which	
  is	
  a	
  list	
  of	
  the	
  web	
  site	
  categories	
  blocked	
  
                         during	
  the	
  past	
  week.	
  (right	
  side,	
  middle)	
  
         	
  
                                                                                                 	
                        	
  

                                  	
                                                  	
  

Net	
  Nanny	
  icon	
  
	
  
                Located	
  on	
  the	
  top	
  left	
  side	
  of	
  the	
  Tool	
  Bar,	
  the	
  Net	
  Nanny	
  icon,	
  when	
  clicked,	
  will	
  take	
  
                you	
  back	
  to	
  the	
  Dashboard,	
  regardless	
  of	
  the	
  menu	
  or	
  sub-­‐menu	
  you	
  are	
  visiting	
  in	
  the	
  
                remote	
  Admin	
  console.	
  	
  The	
  Dashboard	
  is	
  described	
  in	
  the	
  previous	
  section	
  of	
  this	
  User	
  
                Guide.	
  
                	
  
         	
                              	
  
	
  
Copyright	
  2013	
  ContentWatch	
  Inc.	
                                 	
                                           Net	
  Nanny	
  User	
  Guide	
     24	
  
Users	
  Tab	
  
	
  
                  When	
  in	
  the	
  Users	
  tab	
  in	
  your	
  account,	
  you	
  will	
  see	
  the	
  following	
  tabs	
  or	
  links:	
  	
  
                  	
  
                       • Add	
  User	
  (far	
  right)	
  
                       • Content	
  Categories	
  (left	
  side)	
  
                       • Allow/Block	
  (left	
  side)	
  
                       • Scheduling	
  (left	
  side)	
  
                       • Users	
  Settings	
  (left	
  side)	
  
	
  
                 	
        	
  
                 	
  
                 	
  	
  
                 	
  
              1. User	
  Avatars:	
  When	
  in	
  the	
  Users	
  tab,	
  you	
  will	
  see	
  a	
  list	
  of	
  Net	
  Nanny	
  User	
  avatars	
  
                 toward	
  the	
  top	
  of	
  the	
  screen.	
  	
  An	
  “avatar”	
  is	
  an	
  icon	
  or	
  image	
  that	
  represents	
  a	
  
                 person	
  or	
  user.	
  
	
  
Copyright	
  2013	
  ContentWatch	
  Inc.	
                              	
                                            Net	
  Nanny	
  User	
  Guide	
     25	
  
 
              2. If	
  you	
  have	
  never	
  added	
  a	
  User	
  to	
  your	
  account,	
  you	
  will	
  see	
  only	
  see	
  the	
  Admin	
  
                 User	
  (shown	
  circled	
  below).	
  The	
  Admin	
  User	
  will	
  appear	
  on	
  the	
  left	
  side	
  of	
  the	
  list	
  of	
  
                 Users	
  (the	
  “crown”	
  avatar	
  shown	
  below	
  is	
  not	
  the	
  default	
  but	
  is	
  an	
  example).	
  
                 Depending	
  on	
  your	
  setup,	
  the	
  Admin	
  account	
  may	
  not	
  be	
  named	
  “Admin.”	
  The	
  
                 Admin	
  user	
  can	
  be	
  identified	
  by	
  the	
  orange	
  banner	
  on	
  the	
  top	
  left	
  side	
  of	
  the	
  avatar	
  
                 (reads	
  “Admin.”)	
  
	
  
              3. If	
  you	
  have	
  added	
  other	
  Users,	
  you	
  will	
  see	
  a	
  list	
  of	
  those	
  Users’	
  avatars	
  here	
  (as	
  
                 shown	
  above).	
  If	
  you	
  select	
  a	
  User	
  by	
  clicking	
  on	
  that	
  User’s	
  avatar,	
  that	
  User’s	
  
                 avatar	
  will	
  appear	
  on	
  the	
  left	
  side	
  of	
  the	
  list.	
  When	
  you	
  logout	
  and	
  return	
  to	
  the	
  
                 Admin	
  console,	
  the	
  User	
  avatar	
  list	
  will	
  refresh	
  and	
  will	
  appear	
  in	
  alphabetical	
  order.	
  	
  
	
  
              4. Admin	
  User:	
  The	
  Admin	
  User	
  is	
  responsible	
  for	
  managing	
  all	
  Users	
  and	
  their	
  
                 profiles	
  for	
  this	
  account	
  (family).	
  	
  The	
  Admin	
  User	
  typically	
  holds	
  the	
  login	
  password	
  
                 to	
  the	
  Net	
  Nanny	
  Admin	
  console.	
  	
  Note:	
  Net	
  Nanny	
  will	
  allow	
  you	
  to	
  create	
  as	
  many	
  
                 users	
  as	
  you	
  wish.	
  Each	
  user	
  may	
  have	
  unique	
  settings	
  and	
  restrictions.	
  To	
  learn	
  
                 about	
  creating	
  users,	
  see	
  the	
  next	
  section	
  of	
  this	
  User	
  Guide.	
  
	
                                             	
  

Copyright	
  2013	
  ContentWatch	
  Inc.	
                             	
                                          Net	
  Nanny	
  User	
  Guide	
     26	
  
You can also read