VERITAS NETBACKUP 8.0 BLUEPRINT OPSCENTER - BACKUP AND RECOVERY TECHNICAL EDUCATION SERVICES

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VERITAS NETBACKUP 8.0 BLUEPRINT OPSCENTER - BACKUP AND RECOVERY TECHNICAL EDUCATION SERVICES
Veritas NetBackup 8.0 Blueprint
OpsCenter
Backup and Recovery Technical Education Services
Attention
Disclaimer

                                                    ATTENTION
      This forward-looking indication of plans for products is preliminary and all future release
      dates are tentative and are subject to change.
      Any future release of the product or planned modifications to product capability, functionality
      or feature are subject to ongoing evaluation by Veritas, and may or may not be implemented
      and should not be considered firm commitments by Veritas, and should not be relied upon in
      making purchasing decisions.

  2          © 2017 Veritas Technologies LLC. All rights reserved.
Important Notice
Diagrams containing objects representing 3rd-party platforms and applications

      This NetBackup Blueprint presentation includes example diagrams that contain objects that
      represent applications and platforms from other companies such as Microsoft and VMware.
      These diagrams may or may not match or resemble actual implementations found in end
      user environments. Any likeness or similarity to actual end user environments is completely
      by coincidence.
      The goal of the diagrams included in this blueprint presentation is not to recommend specific
      ways in which to implement applications and platforms from other companies such as
      Microsoft and VMware; the purpose of these diagrams is to illustrate NetBackup best
      practices only.
      For guidelines and best practices on installing and configuring applications and platforms
      from other companies, please refer to best practice documentation and other resources
      provided by those companies.

  3         © 2017 Veritas Technologies LLC. All rights reserved.
NetBackup Blueprints
How to use

      NetBackup Blueprints are designed to illustrate key customer data protection challenges
      and to demonstrate how NetBackup solves them.
      Each Blueprint consists of:
       • Pain points - current challenges a customer faces
      • Whiteboards/example diagrams – illustrations of the NetBackup solution
      • Configuration walkthrough – step-by-step configuration guide of the NetBackup
        solution
       • Best practices - NetBackup best practices to avoid common pitfalls
      Use Blueprints to present NetBackup best practice implementation examples.

  4          © 2017 Veritas Technologies LLC. All rights reserved.
Contents

     1     Introduction

     2     Fundamentals

     3     Whiteboards & Example Diagrams

     4     Installation

     5     Debug Logging and Tools

 5       © 2017 Veritas Technologies LLC. All rights reserved.
Introduction
Introduction

     • While NetBackup has reporting options, OpsCenter has many more
       options available to pull information from NetBackup.
     • Who should use it?
       – Anyone who has multiple supported NetBackup versions – such as 7.7.1 and 7.7.3 –
         then OpsCenter can pull data from each of these Masters and combine the information
         into a single report.

     • If you have multiple NBU Masters, OpsCenter allows them to see all of the
       jobs across all of the masters.
     • There is no limit to the number of Jobs that can be reported on,
       performance can suffer after 150k jobs per day.
       – However in OpsCenter 7.6 and later we have customers running more than 150k jobs
         per day across the NBU domain that are happy with the performance.

 7       © 2017 Veritas Technologies LLC. All rights reserved.
What Is It?

     • OpsCenter is a Web based software application that provides visibility into
       the data protection environments.
     • It allows you to
        o Monitor and Manage NetBackup and NetBackup 52xx Appliance setups
        o Generate alerts depending on defined conditions
        o Proactive vs. Reactive management
        o Create and customize “Views”
        o Groups of NetBackup Objects
        o Comprehensive reporting options
        o Restore files and folders using Operational Restore

 8       © 2017 Veritas Technologies LLC. All rights reserved.
What Can OpsCenter Do?

     • Using Views can help a customer group machines or other NBU objects into a single group
       which makes reporting easier and more granular. If they use SLP’s, or Dedupe, or are an
       Appliance customer the reports and alerts in OpsCenter can greatly enhance the
       experience.
     • It can monitor what is going on in the NetBackup environment using the initial dashboard
       which is a live overview of what is going on.
     • Using Alerts to proactively monitor what is happening can help avoid critical situations such
       as the catalog filling up, or all of the drives being down.
     • Reporting is where OpsCenter really shines. Point and Click reports to help customers see
       what happened in their NetBackup environment over the weekend, or last night, or any time
       frame up to 60 days ago using base OpsCenter, and much longer using OpsCenter
       Analytics with an unlock key.
     • Restores of flat file data using Operational restore provides the ability to search for files
       across multiple clients and masters; something that can’t be done with the NBU restore GUI.
 9          © 2017 Veritas Technologies LLC. All rights reserved.
Advantages

      • Central location to view Backup data for multiple backup domains
      • Capability to monitor storage utilization, backup/restore results, policy
        administration, and much more
      • View Based Access Control limits access based on a define Role
      • Provides alerting to send out direct emails or SNMP notification when an
        alert condition is met
      • Allows customized reporting options which can assist with compliance,
        business planning, and service level agreements

 10       © 2017 Veritas Technologies LLC. All rights reserved.
High Level Architecture
                                                                          Web server
                   View Builder                                           - GUI console

                                                                                            VxAT
                                                                                            - authentication

                OC Server

                                                                                          OC database

                Backup
                Products

                                                               OC agent

 11    © 2017 Veritas Technologies LLC. All rights reserved.
Fundamentals
A Change Since OpsCenter 7.7.3

      • OpsCenter interface requires HTTPS protocol
      • Starting in NetBackup 7.7.3 the OpsCenter interface must be accessed
        through
        – https://server:port/opscenter
        – instead of through http://server:port/opscenter.
      • For security reasons, OpsCenter no longer supports access to the GUI
        through the HTTP protocol. HTTPS must be used instead.

 13        © 2017 Veritas Technologies LLC. All rights reserved.
OpsCenter vs OpsCenter Analytics
                     OpsCenter                                                OpsCenter Analytics
                     (does not require any license)                           (licensed version of OpsCenter)

             ; Operational                Custom wizard                  ; Operational        ; Custom wizard
             ; Point-and-click            Custom SQL                     ; Point-and-click    ; Custom SQL
              Business-level              Chargeback                     ; Business-level     ; Chargeback
                                                              Reports

             ; 30-60 day                                                 ; 30-60 day
             history
                                          Data retention                                   ; Data retention
                                                                         history
             ; Near-term focus
                                          Historical/future                                ; Historical/future
                                                                         ; Near-term focus
                                                                Data

             ; Manage alerts    3rd-party data                           ; Manage alerts      ; 3rd-party data
             ; NBU monitoring   Adv. Custom                              ; NBU monitoring     ; Adv. Custom
             ; Simple views   SQL                                        ; Simple views       SQL
             ; BE/PD/EV         Manage views                             ; BE/PD/EV           ; Manage views
             support            CSV imports                              support              ; CSV imports
                                                              Function
                               Storage arch.                                             ; Storage arch.
             ; Backup admin    IT Management                             ; Backup admin ; IT Management
             ; Archive admin   Finance/Legal/H                           ; Archive admin ;
             ; Message admin R                                           ; Message admin Finance/Legal/HR
               DBA/Sysadmin    Int/ext                                   ; DBA/Sysadmin ; Int/ext
                             customers                        Audience                   customers

 14   © 2017 Veritas Technologies LLC. All rights reserved.
Components

      •    OpsCenter Master
          – Heart of the architecture
          – Web application in front of a database that stores information sent from NetBackup for
            reporting purposes
          – Supported on Windows and UNIX platforms.
      • OpsCenter View Builder
          – Create, Modify, and Manage OpsCenter Views
      •    OpsCenter Agent
          – Only required for license reporting as of 8.0

                      You must install OpsCenter Server, Agent, and View Builder of the same versions.
                      For example, Server 8.0 is compatible only with Agent 8.0 and View Builder 8.0.

 15          © 2017 Veritas Technologies LLC. All rights reserved.
Components: OpsCenter Server

      • Install OpsCenter Master on separate server from NBU Master
      • Uses Sybase ASA database
        – Starting from OpsCenter 8.0, the database password is set to an auto-generated string
          during installation.
        – During OpsCenter upgrade, the installer retains the old password, if you had changed it
          from the default value. During upgrade, if the password is still the default one, that is
          'SQL', the installer changes it to an auto-generated string. You can change the
          database password using the changeDbPassword utility
        – For more information, refer to
          https://www.veritas.com/support/en_US/article.v28386705_NBU_Ops_Web

      • Access the OpsCenter GUI from any web browser
        – Check compatibility list for supported browser versions
      • “All in one” installation included on OpsCenter installation media
                                Can share NBU Master in very small (less than 1000 jobs per day) environments

 16        © 2017 Veritas Technologies LLC. All rights reserved.
Components: View Builder

      • A View is a grouping of NetBackup Objects
        – All clients used for Finance Servers
        – All Masters in the Chicago Data center
      • View Builder is a separate install included on the OC install media
        – Requires login credentials
      • Directly connects to the OpsCenter Master
        – Fetches the existing object view definitions from database and displays them in the
          View Builder console
        – Actions performed using the View Builder console are then stored in the OpsCenter
          database

 17        © 2017 Veritas Technologies LLC. All rights reserved.
Components: OpsCenter Agent

      How does it work?
       –   Data sent from NetBackup Masters using NBSL
       –   Data is stored in OpsCenter database – separate from NetBackup database
       –   It relies on the Java Runtime Environment (JRE) to perform its functions.
       –   Uses embedded AT (Product Authentication Service) to authenticate itself with the
           OpsCenter Server

                          Note: starting in 7.7.2 support for monitoring and reporting on 3rd party products such as TSM,
                                                              Legato, etc. were dropped.
                                        Enterprise Vault was dropped and no newer versions of BE were added.

 18         © 2017 Veritas Technologies LLC. All rights reserved.
Software Components Used By OpsCenter
      • Veritas Private Branch Exchange (PBX)
       PBX lets applications share a common TCP/IP port, which reduces the required number
       of open ports in firewalls. PBX also integrates with the Product Authentication Service to
       allow for authenticated connections and non-authenticated connections. Because PBX is
       an independent component, its port number can be changed using PBX configuration
       files.
      • JRE (Java Runtime Environment)
       The Veritas NetBackup OpsCenter Web server and the OpsCenter application require
       this component

 19       © 2017 Veritas Technologies LLC. All rights reserved.
How It Collects Data From NetBackup?
      • The NetBackup data collection and management logic that OpsCenter
        uses is built into NetBackup master servers. This logic is included in the
        NetBackup Service Layer (NBSL)
      • If NBSL stops, OpsCenter may not capture any changes that were made
        to the NetBackup configuration
          – When NBSL restarts, OpsCenter correctly recaptures the latest state
      • The OpsCenter server software collects data from NBSL in the following
        ways:
                                                                                  Refer to following article for more
          – Initial data load                                             details:http://www.veritas.com/docs/000113641
          – Listening for change notifications

 Whenever OpsCenter server software starts, or when a master server is added to OpsCenter, the OpsCenter server starts collecting all the
 available data from NetBackup master server into the OpsCenter database using NBSL. The initial data load happens serially for each data
 type. As soon as the initial data load is complete, OpsCenter server software listens to the notifications from NBSL for any change in NetBackup
 data, and updates the OpsCenter database.

 20           © 2017 Veritas Technologies LLC. All rights reserved.
Whiteboards & Example
Diagrams
Accessing The Console
      • Use the URL that is presented at the end of the OpsCenter Server
        installation to access the OpsCenter console. Alternately type the
        following in the Web browser address bar:
        – https:///opscenter
      • By default, OpsCenter tries to run on port 443 (HTTPS). If port 443 is not
        available, OpsCenter can use a different port.
      • To know more about the HTTPS port that OpsCenter uses, run the
        configurePorts utility. (INSTALL_PATH\OpsCenter\gui\bin\goodies\configurePorts.bat
        )
      • Log on as admin (user name) /password (password) on the private
        domain: OpsCenterUsers(vx)

 22         © 2017 Veritas Technologies LLC. All rights reserved.
Getting Started

                                                               •   OpsCenter 8.0 provides you with the
                                                                   Getting Started feature that assists you in
                                                                   the initial OpsCenter configuration.
                                                               •   When you logon to OpsCenter 8.0 for the
                                                                   first time, you need to do a few initial
                                                                   configurations in the following
                                                                   recommended sequence to start
                                                                   monitoring NetBackup.
                                                               •   You can carry out these tasks using other
                                                                   tabs and screens across the OpsCenter
                                                                   GUI. However, the OpsCenter Getting
                                                                   Started feature provides four simple set of
                                                                   wizards and GUI screens that help you do
                                                                   all the required configurations in one go.
                                                               •    Once you do all these configurations,
                                                                   NetBackup data collection begins. You
                                                                   can then generate the required reports
                                                                   using the Reports tab.

 23    © 2017 Veritas Technologies LLC. All rights reserved.
OpsCenter User Roles
            Security Administrator
                  This is a super admin user who can perform all OpsCenter functions including user
                  management.
            Administrator
                  This user can perform all OpsCenter functions except for user management.
            Operator
                  This user is not involved in activities that are related to managing users, OpsCenter Server, and
                  NetBackup configuration.
            Restore Operator
                  The role of this user is to mainly perform restore operations. The Restore Operator can monitor,
                  perform alert operations and run standard or custom reports.
            Reporter
                  The role of this user is to mainly generate the operational and business-level reports for further
                  analysis.

Starting from OpsCenter 7.6, you can also assign a user role to a user group of an authorized AD / LDAP domain. The same user role is assigned to
                                                    each user of the authorized domain group.

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OpsCenter GUI Console Components
                                                                                               Format content      Title bar links
                                                   Content pane            Timeframe filters

      Menu tabs and subtabs

                                                                                                                                      Table settings icon

                View Pane

                                           Detail tabs                                                          Maximize / Minimize

                                                                                                                                      Details Pane
             Task Pane
             (whole left side)

               Quick links

       Alert Summary

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Monitoring NetBackup

                                                        •     Default Overview Homepage
                                                        •     Centralized view for NetBackup Operations

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Monitoring NetBackup: Subtabs

          Subtab                                                          Functionalities
          Jobs                            Provides centralized view of all jobs
          Services                        View all NetBackup Services, add custom filters
          Policies                        Displays policy history and details. Allows to enable/disable/manually run the
                                          policies

          Media                           View media status, freeze/unfreeeze/suspend/unsuspend the media
          Devices                         View the tape devices status, up/down tape drives
          Hosts                           Filters by severity. View audit log details, integrates with NBAC if configured.
          Alerts                          Filters by severity. Allows to manage the alerts
          Audit Trails                    View audit log details, integrates with NBAC if configured.
          Cloud                           Monitor NBU cloud storage activity
                                          View chargeback reports for cloud

          Appliance Hardware              Monitor NBU appliance hardware health, connect directly to appliance console

 27   © 2017 Veritas Technologies LLC. All rights reserved.
Managing NetBackup

                                                              View and manage your NetBackup environment,
                                                              including OpsCenter alert policies, storage, devices,
                                                              restore, hosts and Deployment Analysis

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Managing NetBackup: Subtabs

          Subtab                                                   Functionalities
          Alert Policies                Create NetBackup-Specific alerts
          Storage and                   Are similar to monitor>storage and monitor>devices tabs in
          Devices-                      NetBackup Administration console
          Restore                       Perform operational restore or Guided recovery operations. The
                                        Restore subtab is not visible when you log on as Reporter.
          Hosts                         Enable auditing and retention for master servers
          NetBackup                     Run the reports about traditional and capacity licensing.
          Licensing

 29   © 2017 Veritas Technologies LLC. All rights reserved.
Alerting
      • OpsCenter comes with a set of predefined alert conditions.
      • You can create alert policies based on these alert conditions to detect
        when something goes wrong in your NetBackup environment and
        troubleshoot NetBackup.
      • The alerts help you to anticipate and handle problems before they occur.
      • You can receive these alerts by logging on to OpsCenter, and also by
        email or SNMP traps. You can specify email and SNMP recipients while
        creating an alert policy.
      • Alert conditions can be divided into the following categories:
         –Event-based alert conditions
              For these alert conditions, OpsCenter retrieves data from NetBackup based on notifications
              from NBSL.
         –Periodic alert conditions
              For these alert conditions, OpsCenter retrieves data from NetBackup based on a wait time (of
              up to 15 minutes).
 30       © 2017 Veritas Technologies LLC. All rights reserved.
Configuring Alerts

                      Various alerts
                      conditions
                      available in
                      OpsCenter.

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Alerting Enhancements in 7.7.3
      • Alerting is enhanced in OpsCenter 7.7.3 for the following alert types:
        o High Job Failure Rate

        o High Drive Down

        o High Suspended Media

      • When Alerts trigger, a link has been added under the “Details” Tab
        – Clicking on this link will show additional links that can be used to provide additional info
        – Information will be shown based on the link clicked (Master, Media, Client etc)
      • Additional information with filtering
        – Very useful in large environments using the three Alerts noted

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Alerting Enhancements In 7.7.3: Example –High Job Failure

                                            Click Here To View Details

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Alerting Enhancements in 7.7.3: Example –High Job Failure-
Detail Summary (1)

                                            Detail Summary...Click on master server/client/policy

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Alerting Enhancements in 7.7.3: Example –High Job Failure-
Detail Summary (2)
                                                 Failed Job Summary is shown for the clicked Job ID

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Reports

                                    Default report
                                    templates

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Some Advanced Basic Reporting Options
                  Starting from OpsCenter 7.6, the following products are not supported: Enterprise Vault (EV), IBM
                  Tivoli Storage Manager (TSM), EMC Networker (EMC). You will not be able to view any archiving
                  or Enterprise Vault-specific reports.

                  Following are some of the advanced Basic Reporting
                  Options available in OpsCenter:
                         •     Advanced Success Rate Report
                         •     All Failed Backups (similar to ASR but focuses on failures)
                         •     Consecutive Failures
                         •     Clients Risk Analysis
                         •     Virtual Client Summary

 37    © 2017 Veritas Technologies LLC. All rights reserved.
Reports: Subtabs

          Subtab                                                  Functionalities
          Report                        Set of Report Templates that have parameters set to default
          Templates                     values. You can modify the default parameters and generate
                                        reports to view the required data.
          My reports                    You can save generated reports for your future use. These saved
                                        reports are stored in the My Reports tab.
          My dashboard                  Your saved reports are preserved in My Reports tab, which you
                                        can select and publish on My Dashboard tab. You can add only 10
                                        reports in a dashboard.
          Schedules                     Provides a way to export or email a report on a specific schedule.
                                        For this task you need to create a report schedule that is
                                        associated with a time schedule on which the specified reports are
                                        exported or emailed.
          Manage                        you can add new report folders, edit names of the existing folders,
          Folders                       or delete them.

 38   © 2017 Veritas Technologies LLC. All rights reserved.
Creating A Custom Report (1)

 In addition to using the default
 reports, you can use the Custom
 Report Wizard to create custom
 reports that are unique to your
 installation.

 39           © 2017 Veritas Technologies LLC. All rights reserved.
Creating A Custom Report (2)

                                                                                   As you work with different
                                                                                   report categories, the wizard
                                                                                   displays different parameters.
                                                                                   Many of them are used for
                                                                                   multiple report categories, and
                                                                                   they appear in different
                                                                                   combinations for each type.

                                                                     For more information, refer to
                                                              http://www.veritas.com/docs/000050085

 40   © 2017 Veritas Technologies LLC. All rights reserved.
Running A SQL Query (1)

                                                              Select this option to create a
                                                              report using SQL query. Only
                                                              OpsCenter Analytics users
                                                              can access the custom SQL
                                                              query function.

 41   © 2017 Veritas Technologies LLC. All rights reserved.
Running A SQL Query (2)

                                                                        Click this link to open the PDF
                                                                        that contains detailed
                                                                        information about the
                                                                        OpsCenter database schema

                                                                                                          This example query will be
                                                                                                          used to view all NetBackup
                                                                                                          master servers that monitored
                                                                                                          and managed by OpsCenter

 Output of the above query
 which can be saved as a
 custom report.

 42             © 2017 Veritas Technologies LLC. All rights reserved.
Settings Tab

                                                              Settings tab allows you to
                                                              customize the OpsCenter server,
                                                              define user preferences, add and
                                                              configure views etc.

 43   © 2017 Veritas Technologies LLC. All rights reserved.
Settings: Enabling Data Collection

                                                               You can disable or enable OpsCenter data
                                                               collection for a particular managed
                                                               NetBackup master server or an appliance
                                                               master server depending on your needs.

 44    © 2017 Veritas Technologies LLC. All rights reserved.
Settings: Subtabs

          Subtab                                                     Functionalities
          User                      Set your preferences, such as default locale or time zone and personal details,
          Preferences               such as email ID or name. You can also change your password
          Configurations            Allows you to configure SMTP server, host alias, object manager, tape library. You
                                    can specify the data purge options, manage license keys ,collect data from here.

          Views                     OpsCenter displays all view types that are supported by OpsCenter View Builder
                                    under this tab. However, you cannot perform operations like add, edit, delete,
                                    manage nodes and objects from the OpsCenter GUI on view types like File
                                    System. You need to use the OpsCenter View Builder.
          Users                     Add, edit or delete users and user groups
          Recipients                Specify the recipients to whom you want to send alert notifications or email reports.

          Chargeback                Is available only to NetBackup OpsCenter Analytics users.
                                    You can choose the currency that you want to be displayed on cost reports. If you
                                    have OpsCenter administrator privilege, you can set multiple global currencies,
                                    one of which can be set as default currency. You can set the cost variable, cost
                                    formulae, and cost estimation that you want to run the cost reports.

 45   © 2017 Veritas Technologies LLC. All rights reserved.
Managing Views
      • A database view is a restricted presentation of data by particular
        constraint.
        – For example, an employee database may have a view that restricts presentation to
          “employee.state = “oregon”.
        – In this way employee data for Idaho is excluded without having to specifically mention it.
      • NetBackup OpsCenter views are logical groups of IT assets (master
        servers or clients) organized in a hierarchical manner.
        – A Security Administrator or an Administrator can create views either from OpsCenter
          console or the OpsCenter View Builder (formerly called Java View Builder) and make
          them available in the OpsCenter console.
      • OpsCenter has a default view, “All Master Servers”. All data is related to
        the NetBackup master servers from which it originated.

                                         Refer to this technote to know more about OpsCenter views:
                                                    http://www.veritas.com/docs/000050459

 46        © 2017 Veritas Technologies LLC. All rights reserved.
Example Of A View

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Installation
Installation Notes
      • The NetBackup media kit comprises NetBackup DVDs as well as
        OpsCenter DVDs.
      • You can install OpsCenter Server on a physical computer or a virtual
        machine (VM).
      • Installation on a NetBackup master server or media server is possible if
        you want to monitor only one master server with a maximum of 1000 jobs
        per day.
      • To monitor more than one master server, we recommends that you install
        the OpsCenter server software on a separate standalone server.
      • Refer the following checklists before installing OpsCenter.
        – http://www.veritas.com/docs/000049973

 49       © 2017 Veritas Technologies LLC. All rights reserved.
Installation Procedures
      • Installing OpsCenter Server on Windows
      http://www.veritas.com/docs/000049995
      • Installing NetBackup OpsCenter Server on UNIX
      http://www.veritas.com/docs/000049997

      • Installing OpsCenter Agent on Windows
      http://www.veritas.com/docs/000049996
      • About clustering OpsCenter
      http://www.veritas.com/docs/000049975

      • Installing OpsCenter View Builder on Windows
      http://www.veritas.com/docs/000049998

 50     © 2017 Veritas Technologies LLC. All rights reserved.
Installation Checklist (1)
      • Ensure that no other installation is in progress while you install
        OpsCenter.
      • Enable 8.3 file name creation and restart the host
      • Ensure that the antivirus software is disabled before you install OpsCenter
      • Ensure that your OpsCenter server is configured as a fixed host with a
        static IP address

 51       © 2017 Veritas Technologies LLC. All rights reserved.
Installation Checklist (2)
      • Ensure that the fully qualified domain name (FQDN) of your OpsCenter
        Server has no more than 44 characters
      • For a new OpsCenter installation, ensure that the database directory
        sufficient space
      • The database can grow to over 100GB in a large environment however
        this takes time
      • In a clustered environment, install OpsCenter on the active node and then
        on passive nodes.

 52       © 2017 Veritas Technologies LLC. All rights reserved.
Sizing Considerations For OpsCenter Server
      • The size of your OpsCenter server depends largely on the number of
        NetBackup objects that OpsCenter manages. The NetBackup objects that
        determine the OpsCenter server size are the following:
      • Master servers, policies, jobs, media, images, SLPs
      • Review following article for sizing guidelines:
        http://www.veritas.com/docs/000116385

 53       © 2017 Veritas Technologies LLC. All rights reserved.
Sizing Considerations-Example
                   Minimum hardware requirements and recommended settings for installing OpsCenter server software.

         System                          No of            No of alerts   No of job     No of media        No of jobs per
         Configuration                   master                          policies                         day
                                         servers
         2 Processors,                   0-20             0 - 10,000     0-200         0-1000             0-20,000
         8GB RAM
         4 Processors,                   20-40            10,000-        2000-4000     1000-10000         20000-40000
         8 GB RAM                                         40,000
         8 Logical                       40-60            40,000-        4000-6000     10000-50000        40000-60000
         Processors,                                      60,000
         8 GB RAM
         16 Logical                      60-100           60,000 -       6000 –        50000-             60000-
         Processors,                                      1,00,000       10,000        1,00,000           150000
         16 GB RAM

 54   © 2017 Veritas Technologies LLC. All rights reserved.
Debug Logging and Tools
Troubleshooting : Important Log Files (1)

             OpsCenter Server Logs                                                Path
           OpsCenter Server                         Windows : \OpsCenter\server\logs\58330-148-*.log
                                                    Unix : /opt/SYMCOpsCenterServer/logs/58330-148-*.log
           Data Purge log                           Windows : \OpsCenter\server\logs\purge-status.log
                                                    Unix : /opt/SYMCOpsCenterServer/logs/purge-status.log
           SMTP Mail log                            Windows :
           (Alerts & Reports)                         \OpsCenter\server\logs\mail_.log
                                                    Unix : /opt/SYMCOpsCenterServer/logs/mail_.log
           SNMP Trap log                            Windows :
           (Alerts)                                   \OpsCenter\server\logs\trap_.log
                                                    Unix : /opt/SYMCOpsCenterServer/logs/trap_.log

 56    © 2017 Veritas Technologies LLC. All rights reserved.
Useful Documentation
      •    What's new in NetBackup OpsCenter
          http://www.veritas.com/docs/000002983
      •    About tuning OpsCenter for more performance
          http://www.veritas.com/docs/000049121
      •    Links to Release Notes, OpsCenter Administration , Performance and
           Tuning ,and Reporting Guide
          http://www.veritas.com/docs/000003387
      •    Backing up OpsCenter database in case of a disaster
          http://www.veritas.com/docs/000121938
      • Restoring the OpsCenter database
          http://www.veritas.com/docs/000122608

 57         © 2017 Veritas Technologies LLC. All rights reserved.
Troubleshooting: Important Log Files (2)

           OpsCenter Web GUI                                                  Path
                  Logs
        OpsCenter Web GUI                     Windows : \OpsCenter\gui\logs\58330-147-*.log
                                              Unix : /opt/SYMCOpsCenterGUI/logs/58330-147-*.log
        Tomcat                                Windows : \OpsCenter\gui\webserver\logs
                                              Unix : /opt/SYMCOpsCenterGUI/webserver/logs

                     Log Name                                                   Path

        OpsCenter Agent                           Windows : \OpsCenter\agent\logs\58330-146*.log
                                                  Unix : /opt/SYMCOpsCenterAgent/logs/58330-146*.log
        OpsCenter View Builder                    Windows : %HOMEPATH%\admingui.log

 58    © 2017 Veritas Technologies LLC. All rights reserved.
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